University of Rochester Josh Churchin

Speaking Stones REL 167W

Emil Homerin

November 8th, 2017

History, Fame, Legacy: Malcolm Glazer

The life story and remembrance of Malcolm Glazer

Persons Discussed

Malcom Glazer 1928-2014 Abraham Glazer 1894-1943

Avram Glazer 1960- Kevin E. Glazer 1962-

Bryan Glazer 1964- Joel Glazer 1970-

Darcie S. Glazer Kassewitz 1968- Edward S. Glazer 1970-

Topics Discussed

Gravestones and Memorial Monuments of Malcolm Glazer

First Allied Corporation Tampa Bay Buccaneers

Glazer Family Foundation Manchester United

Abstract

This paper is an overview of the life of Malcolm Glazer, an American businessman and sports team owner. It will highlight his various business ventures over the span of his life, the impressions he made, and how his legacy remains alive through his children who now manage those businesses.

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Malcolm Glazer was born in Rochester, New York on August 15, 1928 and raised

by his parents Abraham and Hannah Glazer. Malcolm was fifth of seven children in the

family, who were Lithuanian Jewish immigrants. At a young age, Malcolm started

working for his father in his watch business. Seven years later, at 15, Malcolm’s father

passed, and Malcolm entered the business world to support his family. (Arnold) Reuters

quoted Malcolm that his father’s death, “was probably the most tragic thing that ever

happened in my life, but it was good in one way” because “it made me a man.”

(Goldstein) Malcolm became a watch salesman, walking door to door to sell the watches.

Malcolm went to Sampson College, in New York until he decided to dropout and

immerses himself full-time in the jewelry and watch repair business. (Arnold)

The first business that Malcolm obtained was the watch repair at the Sampson

Air Force Base. Later in 1956, the base shut down, and Malcolm pivoted from repair to

a multitude of businesses including, real estate, investing in homes, duplexes, and

commercial buildings. He started out in Rochester, and then expanded into owning

commercial real estate across the United States. In 1961, Malcolm married Linda

Glazer and they had six children, five sons and one daughter. In 1963, he bought the

National Bank of Savannah located in upstate New York. In 1973, he bought his first, of

soon to be five, health care facilities named West Hill Convalescent Center in Hartford,

Connecticut. Three years later in 1976, Malcolm purchased three television stations for

$20 million, including WRBL, a CBS affiliated station. In 1984, he found the First Allied

Corporation, a holding company for various endeavors, which Malcolm served as the

President and CEO. (Wikipedia)

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Malcolm first received nationwide industry attention in 1984 when he attempted

to buy Conrail, a railroad company which was government controlled, for $7.6 billion.

After this unsuccessful attempt, Malcolm continued to invest and purchase, becoming

the largest stockholder of kitchen designer Formica and in 1988, he added motorcycle

manufacturer Harley-Davidson to his portfolio. Next, Malcolm gained control of Zapata

Corporation, an oil and gas company founded by George H. W. Bush, which he

transitioned into fish protein and Caribbean supermarkets. (Famous Entrepreneurs)

Since Malcolm started as a business man at the age of eight, he had a wide

background with an assorted collection of investments, which included food service

equipment, food packaging and food supplies, marine protein, broadcasting, health

care, property, banking, natural gas and oil, the internet, stocks and bonds. On January

16, 1995, Malcolm added to his diversity of investments, when he purchased the NFL

franchise Tampa Bay Buccaneers for, at the time a league record, $192 million following

the death of Hugh Culverhouse. When acquiring the franchise, Malcolm served as

president of the team, while his sons Bryan, Joel and Edward were co-chairmen.

(Wikipedia)

Since Malcolm and the Glazer family have had ownership of the franchise, the

team has been on the rise, winning 131 regular season games, while earning seven

playoff appearances, and winning the franchises’ first Super Bowl Championship in

2002. Before Malcolm took over operations of the organization, the team had only won

87 games in 19 seasons, while only making the playoffs three times. (Wikipedia)

Besides Malcolm’s on-field success, he also contributed a noteworthy quantity of

time at work for the organization to become more fan-friendly. In his efforts, he greatly

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increased fan actives at home games through the growth of the team’s community

relations and special events departments. Malcolm mandated the enhancement of the

team’s visibility in the community by increasing appearances of Buccaneer players,

coaches, cheerleaders and front office executives in the community. The franchise,

since 1999, has organized with the Glazer Family Foundation to sponsor “Gameday for

Kids”, a program that has hosted over 13,000 disadvantaged youth at Buccaneer home

games, allowing them a chance to spend time before the game on the field and watch

the game from special seats in Raymond James Stadium. (Buccaneers)

From 2003 to 2005, Malcolm started to acquire shares in one the most popular

and profitable soccer clubs in the world, Manchester United. Over the three-year span,

he was buying out shareholders, with an estimated 790 million euros. Many fans

protested Malcolm’s takeover of the club because they were worried about an American

running the team and financial concerns. However, the team continued its success

under Malcolm, which gave the fans a comforting feeling. In 2006, Malcolm had a

stroke, causing his sons Joel and Avram to take over the day-to-day operations of the

club. (Wikipedia)

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Malcolm did not only care about business; he was also a practicing Jew and

devoted philanthropist. In 1999, Malcolm started the Glazer Family Foundation, which

was devoted to helping charitable and educational sources in the Tampa Bay

community. The foundation has contributed millions in programs, tickets, grants and

other types of contributions. The foundation donated $5 million for the building of the

Glazer Children’s Museum in Tampa Bay, Florida. (Buccaneers)

Malcolm directed the operations of Glazer Family Foundation’s Vision Program,

which was created in 2006 to identify if young children had vision problems in school.

Malcolm was also part of the Tampa Bay Sports Commission, an organization that

promotes amateur sports activities. Throughout his time, he donated over $2 million to

the Commission. (Buccaneers)

Malcolm Glazer died at the age of 85 on May 28, 2014. Malcolm’s death was

revealed by his team, the Tampa Bay Buccaneers. Malcolm’s health had been in

decline since suffering two strokes in April 2006. After Malcolm’s death, his family

continued to run all the organizations. Avram became co-chairman of Manchester

United with his brother Joel. Joel also became the vice-president of First Allied and co-

chairman of the Tampa Bay Buccaneers. Bryan also became the vice-president of First

Allied and co-chairman of the Tampa Bay Buccaneers with Joel. Edward became the

director of Manchester United, vice-president of First Allied, co-chairman of the Tampa

Bay Buccaneers, chairman and owner of US Property Trust, and co-president of the

Glazer Family Foundation. The daughter, Darcie, became the co-president of the Glazer

Family Foundation with Edward. (Wikipedia)

5

Malcolm Glazer was buried in Mount Hope Cemetery in Rochester, New York.

Glazer came back home to where he was born and raised to have his body laid to rest

and his gravestone be viewed. Malcolm’s children, who continue to run the diverse

international investments that their father started, still have ties to Rochester. Four of

the six children still have homes in Rochester. (Gulick) Malcolm’s plot is in its own

isolated area of the cemetery. Glazer’s oldest son, Kevin, purchased the 50-foot-by-50-

foot plot in 2002 for $50,000, records show. (Sharp) “With everyone in good health at

the time, there was no immediate need. The only thing I knew was that my mother,

Linda, wanted the two of them buried in Rochester – when the time came,” Kevin said.

(Gulick) The gravestone, or monument mausoleum, is an astounding 17 feet tall granite

archway, weighing 150,000 pounds. The monument has a small tree and smaller stone

out front of the monument.

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.

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The monument was designed by Kevin and his younger sister, Darcie Glazer-

Kassewitz. (Gulick) The monument and stone, at Malcolm’s gravesite, both have the

Magen David. “The Magen David (“shield of David” more commonly known as the Star

of David), is the symbol most commonly associated with Judaism today; it is the

hexagram or six-pointed star formed by two equilateral triangles which have the same

center and are placed in opposite directions.” ("Magen David.") The Magen David was

placed at the top center of both stones because Glazer was a practicing Jewish man.

When Malcolm and the Glazer family lived in Palm Beach, Florida, it was reported that,

“He attends the Palm Beach synagogue and contributed to its construction.” (Pratley)

Malcolm valued Judaism very much which is shown by his contribution to the

synagogue. Also, the family retained Malcolm’s love of the Jewish community, when in

2015 The Bryan Glazer Family Jewish Community Center was opened. Bryan Glazer

gave $4 million to open the center and said, “I live here, and we want to be a very active

part of the community and do good things to help the community grow and prosper and

this is just one of them.” (O'Donnell) This demonstrates Malcolm’s beliefs as an active

Jew and continues to show his legacy.

The gravesite has two memorial benches. One can assume they are another

way to memorialize a person, as they provide a place to sit and reflect in peace. A

bench also converts the resting place into a peaceful garden. (BurialPlanning).

According to Patten Monument Company’s glossary of monument terms, “Benches, sun

dials, flower urns and pergolas are made for normal or landscaped surroundings, not

necessarily for cemetery purposes.” (“Glossary of Monument Terms.”)

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Inside of Malcolm’s monument, are fourteen quotes or phrases that his family

chose to exemplify him to carry out his legacy and memory. Reading from left to right

and top to bottom they are as followed: “A perfect job is never done.” “Do it, let’s do it.”

“Some of the best deals I made are the ones I didn’t make.” “It’s the horse, not the

jockey.” “Say it in plain english.” “I always take someone along. If they say one thing

that helps, then it was worth it.” “It’s a Wonderful Life.” “210” “Do we have to be so

smart?” “If you want to know the road ahead, ask someone who’s been there.” “Use a

clean sheet of paper.” “Leave a space between each line.” “My work is never done.”,

“Have a nice day.” Malcolm and his family chose these, because they are symbol of

Malcolm and his life. In an email I received from Stephanie Kuhn of the Tampa Bay

Buccaneers, she stated that Bryan Glazer said, “many of the quotes on the tombstone

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need no explanation, however some have family meaning and they are going to keep

them private.”

“A perfect job is never done” is believed to be an original by Malcolm. Nothing

can be found about this quote directly, but there is a strong similarity to the quote, “A

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woman’s work is never done”, which has shown up multiple times in searching for “A

perfect job is never done.” The meaning behind “A woman’s work is never done” is “that

a woman often works longer hours than a man because the housework and raising

children are jobs that never end.” (“Learn English Online”) In Malcolm’s rendition of the

quote, it takes a woman’s work and changes it to a perfect job. Job, in this case, isn’t

just the work you do every day, but is symbolic for any task, goal, or passion that you

have and want to fulfill. Malcolm is trying to convey that no matter how much you

achieve, or how great something is, things can always be worked on and improved, and

that perfection is impossible.

“Do it, let’s do it.” Looks like an original, but is an abstraction. Nike is famous for

“Just Do It”, crediting Gary Gilmore’s last words, “Let’s do it.” Gilmore was a criminal

who insisted on the death penalty for his crime. When asked if he had any final thoughts

he said, “Let’s do it” (Wikipedia) Nike’s Weiden didn’t like “Let’s do it” so he changed it

to “Just Do It”. Malcolm represents this because when he made the final decision, he

knew what he wanted and had already put all his thought into it.

A very straight and to the point quote from Malcolm was, “Some of the best deals

I made are the ones I didn’t make.” As shown above, Malcolm was involved with

business for a very long time, and therefore he had many business encounters. He had

made many deals that went very well for him and that made him financially successful.

I am also sure that Malcolm had made some investments that didn’t turn out as

planned. This quote can be assumed to state how sometimes the best deal, or decision

he made was when he decided to not make the deal at all. It shows you don’t always

need to go for it and that sometimes avoiding a deal is the better decision.

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Warren Buffet said, "I try to buy stock in businesses that are so wonderful that an

idiot can run them. Because sooner or later, one will.” (Abbate) The article entitled,

Hewlett Packard: Bet on the Horse Not the Jockey, talks about how the company HP is

going to be fine after the departure of CEO Mark Hurd. This interpretation is the same

consensus Malcolm held and why the quote “It’s the horse, not the jockey” is on his

monument. Malcolm started off investing in real estate, then food services, and moved

into oils and protein. He went big next when he decided to move into sports, first buying

the Tampa Bay Buccaneers, and then continued with Manchester United. This

resembled the characteristics of valuing the horse and not the jockey. The means are

better explained in this interpretation, “Bet on the horse (idea) or the Jockey (founder)?”

(Chaplot) Malcolm invested in the idea of sports and the teams he invested in, rather

than purely his ability to run the organizations. He was correct too, because when

Malcolm was running the franchises, he led them both to further success.

“Plain English is a phrase which describes a style of writing which includes short

sentences, the active voice and everyday language.” (Findlaw) So when Malcolm has

the quote, “Say it in plain english” he wants it to be short, concise and understandable.

It would make sense for this to come up often in Malcolm’s life being a business man.

After researching to find a common consensus on this topic, the result stated, “There is

a time and place for elaborate, complicated language that is open to interpretation; the

kind of language more typically found in literature. Business documents, on the other

hand, should always aim for clarity.” (Folk) Fellow businessmen feel that things need to

be in plain English in their daily operations at work, and Malcolm said this often enough

that it’s memorialized on the monument.

12

“I always take someone along. If they say one thing that helps, then it was worth

it.” I assumed this to be a Malcolm original quote since there is no reference when

researching the quote. The quote is straight forward and self-explanatory. Malcolm took

many trips for business throughout his time working. He truly valued bringing at least

one person with him on all trips. He believed that if that person could contribute one

piece of good advice on the entire trip, then it was good to bring them along. So worst

case is you bring someone, and they are of no help, but the best case is for them to

come and contribute to your work and success.

“It’s a Wonderful Life”, made in 1946 was “originally made for Liberty Films, and it

is one of the most popular and heartwarming films ever made by director Frank Capra.”

(Filmsite) The film is a widely known Holiday favorite film. There are many things that

attracted people to the film. Malcolm, from what we have seen so far, held lessons and

values strong and true to himself. I think the big lesson Malcolm holds from “It’s a

Wonderful Life” is, "Each man's life touches so many other lives.” Kurt Vonnegut said,

"We are here to help each other get through this thing, whatever it is.” (Allan) Malcolm

showed these values in his life, through his diligent philanthropy work and through the

Buccaneers organization to reach out to the community and help those in need through

the Glazer Family Foundation.

13

Malcolm Glazer started his career in the jewelry business where 210 (two, ten)

means keep “2 eyes” on “10 fingers”. This originated from hobo secret code 2/10,

meaning “there are thieves about”. (Lewis) Partridge’s Dictionary of Slang mentions the

phrase “two pound ten” as shop staff’s slang to warn each other about a suspected

shoplifter. Jewelers used the phrase 210 when they spotted sketchy customers who

might try to steal something.

“Do we have to be so smart?” another quote on the monument. What is smart?

According to an article in Psychology Today, “Smart is something you hear.” It also

states, “there's more to being smart than the ability to talk a good game. There's also

math smarts, history smarts, and smarts for everything else they teach in school. And

finally, one big smart is social smarts. That's the ability to figure out other people, and

14

what they really mean when they say and do things.” (Robison) Smart according to the

dictionary is “having or showing a quick-witted intelligence.” (“Smart.”) Of course, you

must be smart as a businessman, as was Malcolm Glazer. In business S.M.A.R.T. is

used in goal setting. “Specific, Measurable, Attainable, Relevant and Timely.” It means

knowing exactly what you want to achieve, how, where, when and with whom.

(S.M.A.R.T. Goal Setting)

“If you want to know the road ahead, ask someone who’s been there.” This quote

is a bit unexpected, because Malcolm was more self-taught and came upon things

himself. There is a similar quote that goes, “If you want to know what awaits you on the

road ahead, ask someone who’s coming back.” It is said that some societies see older

people as links between the spiritual world and the material world. The older individuals

have been here a long time and experienced a great deal. They have survived a long

and this means they have something valuable to say about how they did it. (Davidson,

11) Malcolm’s point is to say when you are trying to get somewhere, to reach a goal or

achieve a task, it is best to ask someone who has done it before you and seek their aid

and advice. I think from Malcolm’s experiences throughout life, he learned how this is

more affective and makes life more successful.

A clean sheet is also known to stand for a fresh start from the past. (The Free

Dictionary) The quote “Use a clean sheet of paper” is symbolic, for when trying

something new, you need to forget about the past, traditions, and start fresh and see

what is possible. This entire cleat sheet can be an approach to how to take on a task.

An owner of a company said, “I know in running my own business, that twice over the

past 15 years, we have taken a clean sheet of paper approach and designed the

15

workflow of our business as if we were starting new. Once complete, we then look at

who we have and who would fit where. Sometimes it leads to personnel changes and

sometimes not.” (Hafner) The clean sheet of paper approach fits into Malcolm’s quote

“A perfect job is never done.” No matter if things are good or bad, sometimes trying to

see if change is needed and how to do it is good. The way to make this possible is to

start fresh with a clean sheet of paper.

“Leave a space between each line” literally means the following. “Spacing is a

general term for the areas of a page left blank—in particular, the areas between words,

letters, lines of type, or paragraphs.” (Nordquist). In Intuitions of the Mind, ‘space has

three dimensions – length, breadth and depth.” They say we symbolize time as a line.

Malcolm did this with his investing, because we took time before moving on to another

company. “We separate one from another, as to leave space between.” (McCosh)

Malcolm carries a strong legacy still, as his family continues to uphold his values

and run the operations for both the Tampa Bay Buccaneers and Manchester United.

Malcolm worked very hard since he was a young boy, until his death at the age of 85. It

is very fitting for the quote, “My work is never done.” Malcolm was always trying to

better himself and those around him. He never believed anything was perfect, as seen

from the quote “A perfect job is never done.” He always believed in room for

improvement and was trying to make the best community and franchise he could. This

quote is directly reflective of Malcolm’s life and his legacy as now his children continue

to uphold his values and his memory.

Malcolm cared about his family and cared about his community. He was known

for being a compassionate individual who was trying to bring the best out of people. The

16

last quote is, “Have a nice day.” According to Wikipedia, its meaning is “a commonly

spoken expression used to conclude a conversation (whether brief or extensive), or end

a message by hoping the person to whom it is addressed experiences a pleasant day.”

(Wikipedia) Malcolm would end conversations with “Have a nice day.” He would want to

leave a conversation or meeting by wishing the best to the person and hope for them to

have a pleasant day. This shows how Malcolm was a nice and caring man who wanted

the best for everyone.

Malcolm’s business life started at a young age, after his father’s death, when he

became owner of the family business. Later in his life, he moved to bigger investments

in real estate and then television stations. He went bigger and bigger until he made it to

professional sports with the Tampa Bay Buccaneers and Manchester United. Malcolm

learned so many life lessons and values throughout his business career. These values

affected him and guided him to where he made it in life. More than a dozen quotes on

his memorial monument are attributed to Mr. Glazer. They are symbolic to what he

valued and who he was as a person. According to Darcie Glazer-Kassewitz, “It is an

original, unique in its open design and in the way, it greets and welcomes passers-by –

the perfect memorial to a civic-minded business leader perhaps best remembered for

the way in which he charted his own course.” (Gulick)

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