Getting the Most out of - Talenteria

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Your Career Site in 2021 www.talenteria.com Step-by-step PLAYBOOK with examples & templates Getting the Most out of

Transcript of Getting the Most out of - Talenteria

Your CareerSite in 2021

www.talenteria.comStep-by-step PLAYBOOK

with examples & templates

Getting the Most out of

What'sin?

Setting the Goals

Mapping the Candidate Journey

Briefing a Definition of Done

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3

2

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S.M.A.R.T. goals for career siteWorksheet & Examples

Candidate journey exampleCandidate journey template

Ultimate career site feature listMoodboard exampleCreative brief template

Setting theright goals

Definition of Ready

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Select Career SiteObjective

Step 1

Step 2

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Increase theNumber ofQualified

Candidates

EnhanceEmployer

BrandAwareness

Complete S.M.A.R.TWorksheet

EnhanceCandidateExperience

ReduceHiring Cost

ImproveWorkflow*

*e.g. reduce time on hire

S.M.A.R.T Example

Increase thenumber of qualifiedapplicants

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S

M

R

T

A

Criteria Objective Status

SpecificWhat do we want to

accomplish?

Increase the number of monthlyqualified applicants by 20%.

MeasurableHow will we know it is

accomplished?

AttainableIs this goal realistic?

RelevantDoes it match our business

needs?

TimelyWhen will this goal be

accomplished?

Application volume will be measured on a monthly basisvia the Lever ATS and compared to the results

generated through the old website.

Employee stories together with career developmentprogram promotion videos will help us attract the right

applicants.

Yes. Increasing the volume of quality applicants will helpmeet the company's sales objectives for the year.

Within six months of the site’s launch.

S.M.A.R.T Example

Improve thecandidateexperience

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S

M

R

T

A

Criteria Objective Status

SpecificWhat do we want to

accomplish?

Improve candidate experience by 50%(to achieve a 90% approval rating).

MeasurableHow will we know it is

accomplished?

AttainableIs this goal realistic?

RelevantDoes it match our business

needs?

TimelyWhen will this goal be

accomplished?

Conversion rate from career site visitor to applicant < 50%;completed applications < 70%.

Yes. By applying research findings, candidate feedback, andusability testing, a user-centric career site will significantly improve

the candidate experience.

Yes. By improving the functionality of vacancy search,application forms, and live chat setup, we will decrease

hiring costs and uplift team efficiency.

An improved candidate experienceshould be seen almost immediately after

the site's launch.

S.M.A.R.T Example

Enhanceemployer brandawareness

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S

M

R

T

A

Criteria Objective Status

SpecificWhat do we want to

accomplish?

Improve top-of-mind employer brandawareness by 10%.

MeasurableHow will we know it is

accomplished?

AttainableIs this goal realistic?

RelevantDoes it match our business

needs?

TimelyWhen will this goal be

accomplished?

Surveys conducted prior to and 6 months after deployment of thenew career site will determine improvements to the brand

perception (awareness) and the effectiveness of the career site’smarketing and recruiter supporting role

Yes, by effectively communicating the company culture andmission and establishing credibility with learning and developmentprograms, we're going to position the company as a top employer.

Yes, as it supports leadership’s vision for theorganization's image and growth.

Within six months of the site’s launch.

Create aCandidateJourney Map

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Action Items

Define the stages of a candidate journey

Define candidate personas

Fill out needs, activities, expectations, etc.

Open to changeSearch for jobsApply for jobsResearch employersAttend interviewsConsider offersAccept offerStart job

1.2.3.4.5.6.7.8.

Stages Example

1

2

3

Common Job Titles

Experience & degrees

Candidate Persona. SampleIt's a profile representing an ideal candidate whomyou're trying to hire for specific job

Technical

Recruiter

"Fire starter"

Skills & Interests

Common Pain Points

“Must Haves” in Job

“Nice to Haves” in Job

Job Search Behavior

Online Behavior

Communication

Candidate Manager, Cognitive Recruitment Assistant,Hiring Manager, Head of Active Sourcing, RecruitmentManager, Talent Recruiter.

3 or more years of experience in technicalrecruitment;at least a bachelor's degree in a relevant field(Communications, Psychology, or Sociology)

Communication, ATS, CRM, and MS Office 365proficiency; knowledge of the technology industry

Profile Job Preferences

- Outdated tech-stack/product; - Stagnant, no more room to learn andgrow

- Earn a higher salary and more rewards- Lead a team with more responsibility- Work on cool products with a good tech stack

- Culture/team fit, leadership that empowers- “Silicon Valley Perks”- Cool industry/customers believe in the mission

Behaviors

- Seek referrals from a close network- Set up job alerts- Answer some inbound recruiters

- For work: Recruiting BrainFood- For personal: Instagram, Snapchat, Reddit- For networking: Meet-ups, LinkedIn, AngelList

- Contact: text preferred; - Screen: video conference- Interview: in-person to scope out team/office

Common Job Titles

Experience & degrees

Skills & Interests

Common Pain Points

“Must Haves” in Job

“Nice to Haves” in Job

Job Search Behavior

Online Behavior

Communication

Job Title

+

Back Side of

Visit Card

Candidate Persona. Template

Profile Job Preferences Behaviors

SearchOpen to change Research Apply

Applicant Journey Map. Example

Needs

Activities

Expectations

Questions

Touchpoints

Content

Career progression;Additional compensation;Flexible working hours;Corporate culture alignment;

Clear job description;Company cultural values;Save time on searching;

Easy to apply UX;Understanding of next steps;Confidance;

Visiting resume writing services;Updating Linkedin profile;Updating status on social media;Talking to peers;

Visiting job boards;Searching job postings;Subscribing on job lists;

Filing the application forms;Writing a cover letter;Checking the status (cabinet, inbox);

Exploring a company site;Exploring customer testimonials;Talk to peers;

Development programs and culture;Company achievements;Social proof;

Better career opportunities;Work and life balance;

What am I worth?;How do I find my ikigai?;How to design a career?;

Company Career Blog;Ads;Resume services;Social media & communities;Skill tests & salary charts;

Top hiring companies;Top needed skills for a recruiter;Average salaries in recruitment;How to check cultural fit

Job openings that fit experience;Get fresh openings immediately;

Who is hiring now?;What are the learning programs?;

Job Ads;External Job Boards;Communities;Career Site;

Job description;Job Page;

Fast feedback;Interview invitation;

How do they use my personaldata?Did they see my resume?Does it make sense to apply ifthere are no relevant job openingsat the moment?

Career site application form;

Cultural fit;Compensation growth;Learning & development program;

Who is working there?What are the benefits?

Career site

Emploee Stories;Learning program;Article: Company culture

Technical

Recruiter

"Fire starter"

Search Research

Needs

Activities

Expectations

Questions

Touchpoints

Content

Applicant Journey Map.Template

Open to change Apply

Brief èm all

Briefing a Definitionof Done

Career SiteUltimateFeature List

CONTENT

Employee testimonialsPersonalized jobrecommendationsFAQ sectionCompany descriptionCompany valuesConsider a Management PageEmployee Value PropositionCompany awardsSteps in your hiring processGlassdoor reviewsCareer Paths

Recruitment blogJobs board“Talk to us” portalMain pageJob Landing pageCV creatorEventsEvent Landing PageTarget Group LandingPage

SECTIONS

FEATURES

ChatbotsQuizzes, tests, and gamificationTalent community widget with CTACandidate magnet widgetApplication forms (allow LinkedInbutton)CTA button: apply for a particular jobSearch barShare buttonMultilingual capabilitiesJob filtersOne-click job application facilityIntegrated interview scheduling

Brand conformity (HiddenATS)Brand URLsMobile first designIntegration with ATS (inboth direcitons)Integration with JobBoard (in both directions)SEO optimizationPagespeedWCAG 2.0 compliance

TECHNICAL

Career SiteMoodboard

Example

Diversity & Inclusion

Creativity

Work from Home

Wellbeing

Collaboration & teamwork

Empathetic Management

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