Future of Consulting? - WK-Events

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Future of Consulting? Prof. Dr. Oliver Gassmann Branchenverbund Consulting WKO Oberösterreich 20.04.2021

Transcript of Future of Consulting? - WK-Events

Prof. Dr. Oliver Gassmann No. 1

Future of Consulting?

Prof. Dr. Oliver GassmannBranchenverbund ConsultingWKO Oberösterreich20.04.2021

Prof. Dr. Oliver Gassmann No. 2

«Die Zukunft der Beratung liegt in hybriden, personalisierten und skalierbaren On/off Interaktionen.

Vertrauen wird wichtiger und gleichzeitig schwieriger.»

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Was ändert sich für uns?

BGW (2020)Long-termShort-term

Winners

Losers

HospitalityRetail

Where lies our future?

How tosurvivetoday?

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Rethink your business model

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A business model answers four questions

Why does the business model generate profit?

How is the value proposition created?

What do you offer to the customer?

ValueProposition

Revenue Model

Value Chain

What?

How?Why?

Who?

Who is your target customer?

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Business Model Navigator

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Ecosystems evolve along customer journeys (2025)

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Business Model Navigator

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55 patterns to innovate your business model

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Use the free online tool

https://www.businessmodelnavigator.com

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Business Model Navigator

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Business Model Navigator

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ValueProposition

Revenue Model

Value Chain

What?

How?Why?

Who?

Gains______________________________________________________________________________________________________________________________

Pains______________________________________________________________________________________________________________________________

Products & Services

Pain Reliever________________________________________________________________________

Gain Creator________________________________________________________________________

New Business Model

Our Mission:

_______________________________

_______________________________

_______________________________

_______________________________

I buy _________________________

instead of _____________________

because ______________________

which is proven by ______________

Cash

Positioning

Our Assumptions________________________________________________________________________________________________________________________________________________

Competencies

How to test them________________________________________________________________________________________________________________________________________________

We can ___________________________________________________________________________________________________________________________________________________________________________________

We need _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Revenues____________________________________________________________________________________________________________

Costs____________________________________________________________________________________________________________

____________________________________________________________

What?________________________________________________________________________

How?________________________________________________________________________

Who?________________________________________________________________________

Why?________________________________________________________________________

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Great idea, but…

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What percentage of change programs are successful?

30 %

McK (2013)

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Factors responsible for failure of change initiatives

McK (2013)

1414

33

39Employee resistance

Management behavior not supportive

Lack ofresources

Others

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William Gibson

Future of Consulting?

Die Zukunft ist schon da, aber nicht gleich verteilt.

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Prof. Dr. Oliver GassmannUniversity of St. Gallen

DirectorInstitute of Technology ManagementDufourstrasse 40aCH-9000 St. Gallen

[email protected]