Fatigue Risk Management System (FRMS) & the MRO

• Introduction to Etihad Airways Engineering• Growth Agenda – Mix, Capability, People, Safety • Etihad Airways Engineering and FRMS

Michael AdamsVice President MRO ServicesEtihad Airways Engineering

Desert Safari – Tuesday 18th April

Thank You to the team for the hard work over the Winter

Employee Engagement Strategy – Safety Working Group

• Volunteer Safety Group

• Projects / Ideas supported by the business

• Prizes and Competitions - Making safety interesting and relevant

Working Time Policy Incorporating FRMS

• Incorporates regulatory guidance

• ‘Fire Break’ planning concept applied

to Aircraft Checks & C Certifiers

• Considers risks associated to

extended duty periods and the

environment

• Is displayed & discussed openly

around the business

• All Stakeholder Policy

FRMS Policy: Management & Control – Systems & Processes

CPAC – Centralised Planning And Control

• Overarching planning & assignment of resources:

• Outlook - Matching Demand and Capacity

• Roster Design & Monitoring

• Leave / Training / TOIL / Sickness / Mix / FRMS / Competency to task

• DSR – Daily Status Reports

• Dynamic reporting – target / actual, productive and indirect man-hours

• Daily operational risk assessment and critical path assessment

• AOG / Hit Squad deployment

• CMRO – Enterprise Controls, Flags & Pushed Reports

• Online open self reporting tools – including FRMS

• Daily Team briefings to include HIRA flip chart review

• Performance Awards - balanced with face to face meetings

• Performance Check List

• Engineer Log Book reviews

• Training and Awareness sessions (HF/FRMS)

• Induction Meetings & Engagement events

• Restaurant & rest facilities increased and enhanced

FRMS Policy: Management & Control - People

FRMS Policy: its ok to take a break - anytime

• Making ‘right’ easy

• Making ‘right’ visible

• Making ‘right’ normal

Blue Dots - Information and Rest Points

Desert Safari – Tuesday 18th April

Thank You for the hard work over the Winter

The Ups & Downs of Safety - and a thought for tomorrow

Ups:• CSI, 3P%, CSR / TSR, P%, E%, REV & P$

Downs:• Overtime, Indirect hours, Errors, Injuries,

Grievances, Attrition

Pilots of the MRO

Fatigue Risk Management System (FRMS) & the MRO

Michael AdamsVice President MRO ServicesEtihad Airways Engineering