DacEasy by Sage

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Improving VisibilityThe senior vice president and general manager of DacEasy by Sage shares how customers frequently seek features already available and how we strive to make these features more visible.

Introducing DacEasy by Sage Version 2011The latest version of DacEasy provides you with enhancements, additional tools, and features that increase functionality and make it easier to accomplish various tasks.

Access Key Tasks and Resources Using Enhanced WorkflowsThe DacEasy Business Center now opens to the Workflow Guides view by default. It will walk you through 16 common business processes—and so easily it’s like a walk in the park.

Installing DacEasy on Windows Vista®, Windows 7, and in 64-bit EnvironmentsNewer operating systems can easily accommodate DacEasy software solutions, including updates and new service releases.

Status Update on the New Customer PortalIn the last DacEasy newsletter we announced the upcoming launch of a customer portal, a new, streamlined self-service website. Read the latest status update on this useful tool!

Contacts

Improving Visibility

Introducing DacEasy by Sage Version 2011

Access Key Tasks and Resources Using Enhanced Workflows

Installing DacEasy on Windows Vista, Windows 7, and in 64-bit Environments

Status Update on the New Customer Portal

Sage Contacts

http://www.daceasy.com/

http://www.daceasy.com/customer_resources/contact_us/

http://community.daceasy.com/

http://www.facebook.com/pages/DacEasy-by-Sage/80145459797

http://www.linkedin.com/groups?gid=1953429

We want to hear from you! If you have any questions, concerns, or comments regarding DacEasy by Sage, please let us know. Your feedback is valuable to us.

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Dear Valued DacEasy by Sage Customer,

I field correspondence from customers on a daily basis, as I'm sure most of you do as well. It's always a fantastic opportunity for me to connect with the people who utilize the software and services we produce. I use each experience as a learning opportunity in order to make sure we are doing the best job possible. Where there is a chance for us to do a better job, I jump on it and make sure that customer feedback is one of the primary drivers of the business.

It's interesting to me to learn that, quite often, customers are seeking features that already exist in the products they have today. Sometimes the feature they are looking for is in a version that has not been installed by them yet—but is just an easy upgrade away. More often than not, the feature or function is literally right underneath their fingertips but they don't realize it. For example, we have dedicated a large amount of resources to improving the reporting abilities of our products over the past two years, all based on direct feedback from customers like you. The result is that the latest versions have significantly improved reporting. In many products, we've tried to “expose” features that were sometimes buried under several layers of menus so that customers could more easily access them, with fewer clicks.

I know a lot of times I wish that a product I use could do “such and such” and am absolutely thrilled when I learn that it can, or just a simple upgrade would allow it to do so. Based on the






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http://www.daceasy.com/library/DacEasy2011_FS_TopSeven.pdf

amount of hard work that the teams here at Sage pour into the products and services we offer, it's possible there are capabilities you don't even know about in a product you have invested in. I would encourage you to reach out to the team here at Sage with questions about what is possible, and find out how easy it would be to make it reality.

Here's to continued success for all of our users in 2010!

Regards,

Sam Hunter Senior Vice President and General Manager





Welcome to the August edition of The Source for DacEasy by Sage! We are very excited about the recent release of DacEasy 2011, as it contains features and enhancements that will help make running your business even easier. In addition to an updated user interface, DacEasy 2011 includes a number of important feature enhancements:

● Usability enhancements such as lookups next to validated fields and watermarks within grid views that allow you to easily identify the purpose of a field, as well as scrollbars next to grid views to more easily review data on your forms.

● Increased detail descriptions that allow you to now enter up to 1,024 characters of description text on a detail line. This increase allows service organizations to provide the detail necessary for the work they perform on behalf of their clients.

● Enhanced workflow tool that provides a graphical guide for 16 different business processes within DacEasy. Additionally, DacEasy now provides the reports associated with these processes next to the workflow, making it easy to produce reports related to the tasks that you are performing.

● New detail bank reconciliation report that provides bank reconciliation information in the most commonly requested format and also provides the functionality to print the report for any date range that you choose.

● A consolidated dashboard that provides all five dashboards in a single view, making it quick and easy for you to obtain key performance information about your business.






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Additionally, DacEasy 2011 includes Sage Exchange, which is a PA-DSS compliant credit card solution for customers using integrated credit card processing* with DacEasy Point of Sale or DacEasy Order Entry.

Thank you once again for the opportunity to partner with you and to help solve the challenges that you face in your business every day. DacEasy 2011 provides tools that will help you run your business more efficiently and competitively. And we are always looking for your feedback on how we can improve DacEasy even more. If you encounter a business challenge that we can better address, please let us know by sending an email message to: [email protected]

Mark Janecek Product Manager, DacEasy by Sage

*Subject to approval and to Sage Payment Solutions and conditions. Additional fees, internet access, and credit card required. Approval of a merchant account and ability to process payments may take up to seven business days to complete.



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It’s now easier than ever to use DacEasy by Sage. DacEasy 2011 includes an enhanced workflow feature that can walk you through 16 common business processes. These workflow guides include:

Vendors and Purchasing Inventory and Pricing Customers and Sales Orders and Shipping Employees and Payroll Payroll Month End Payroll Quarter End Payroll Year End

Daily Sales Banking and Financials Period End Period Year End Company Setup Table Setup Defaults Records

The DacEasy Business Center now opens to the Workflow Guides view by default. Once there, simply click on a workflow guide to access it and to be guided through the procedures within the workflow. You can click on tasks to bring up the appropriate transaction entry screen, for example, and avoid having to navigate through the menus from the toolbar. The DacEasy Business Center also displays reports relevant to workflow activities.






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Many of you have started to purchase new hardware that includes 32-bit processors with Windows Vista, and more commonly 64-bit processors and Windows 7. For DacEasy 2011, we have updated the installer and tested the software to ensure you can take advantage of these newer operating systems.

As a reminder, do not forget to review the DacEasy website periodically for updates and service releases.






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http://www.daceasy.com/support_and_training/support_downloads/



In the last DacEasy newsletter we announced the upcoming launch of a customer portal— a new, streamlined self-service website. While the customer portal is still in the works, it will not be available as soon as originally planned. We’ll keep you posted as to the new launch date, but in the meantime, you still have access to the DacEasy Knowledgebase, the same online resource our technical support analysts use to provide up-to-date tips, tricks, and information on your software.






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http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_alp.php?p_sid=IK_V3Z5k&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&p_cv=&p_pv=1.1681&p_prods=1681&p_cats=&p_hidden_prods=&prod_lvl1=1681&prod_lvl2=0&p_search_text=&srch


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We want to hear from you. If you have any questions, concerns, or comments regarding DacEasy by Sage, please let us know. Your feedback is valuable to us.

Sage 1715 North Brown Road Lawrenceville, GA 30043 Telephone: 800-322-3279 www.daceasy.com

Customer Support Services Telephone: 800-987-5212 Fax: 770-724-2874

Sales Telephone: 800-987-5212 Fax: 770-724-2874

Customer Community and other Social Networking Pages Valuable resources are available for all DacEasy software customers. This customer community is designed to enable you to engage and interact with DacEasy professionals and other users through a variety of different communication forums and tools. Visit Community.DacEasy.com today!

Also, visit us on Facebook and LinkedIn!

Forms Telephone: 800-222-0505 Fax: 888-313-8185

Product Updates Downloadable files containing patches, latest service releases, and other updates for your DacEasy software.






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● Review the available product updates

NEW! Newsletter Archive We create these newsletters to be as informative as possible, including articles and product tips designed to help you in your day-to-day business. But if you’ve deleted an old newsletter you now want to refer to, or if you simply wish to peruse our archives, you may now do so through the DacEasy Newsletter Archive. Enjoy!

Feedback Receiving feedback from customers who use the product on a day-in, day-out basis can help us identify features that can make tasks easier. If you have an idea or suggestion for something you would like to see on our Web site or within DacEasy, please e-mail us at: [email protected]

Customer Loyalty We hope you find The Source newsletter both helpful and informative, as your business success is important to us. Please feel free to provide us with your feedback, ideas, or anything else you would like so we can keep providing you with outstanding products, services, and information to help your business succeed. Your success and satisfaction are our top priorities. Please contact us at [email protected] anytime we can help you receive the extraordinary service you deserve from either Sage or your Sage Certified Consultant.



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