CNA-Q STUDENT HANDBOOK
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Transcript of CNA-Q STUDENT HANDBOOK
CNA-QATAR.COM
CNA-Q STUDENT
HANDBOOK
2020 – 2021 Academic Year
FEBRUARY 2021
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MARCH 2021
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APRIL 2021
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SEPTEMBER 2020
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NOVEMBER 2020
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IMPORTANTYour Student Handbook contains useful information if you’re a new or returning student in a full or part-time program. The handbook explains some CNA-Q policies and procedures (rules and how things are done) that are important for you to know.
We do our best to make sure all handbook information is up-to-date. However, in some cases there are changes we can’t control. The College has the right to act differently from policies and procedures provided here if deemed necessary. The College is not responsible for any loss or other outcomes resulting from the change.
Please check your “My CNA-Q” Sharepoint page at:https:/mycnaq.cna-qatar.edu.qa for e-mails, grades and links to important information.
Message from the CNA-Q President .........01 Academic Schedule of Events ...................02
GENERAL INFORMATION ......................08 Your First Semester? What You Need to Know! ..............................09 Mar7aba Student Orientation ......................09 Dress Code ..................................................09 Mobile Phones .............................................10 Scents – Perfumes and Colognes .................10 Fundraising on Campus ................................10 Gifts .............................................................10
Computer Login Access ............................ 10Creating or Resetting your Password ............10 Students Login Process ................................ 11Off-Campus College Webmail Access........... 11
Checking Your Attendance ........................11 Bookstore ...................................................11Refund Policy ..............................................12Eateries .......................................................12Falcons Nest ...............................................13
Library .........................................................13What can we do for you? ............................... 13 Our hours ..................................................... 13 Copyright ..................................................... 14
Learning Commons ....................................14Advanced Writing Centre .............................. 14 Independent Learning and English Help Centre .. 15 Career Counselling and Resource Centre ..... 15 IT Help Desk ................................................. 15
Other Help Desks and Centres ..................16D2L Help ............................................................16 Accounting Help Centre ....................................16 Science Help Centre .........................................16
Peer Tutoring ..............................................16 International Education .............................17
Campus Nurse ............................................17How to Respond to an Emergency Situation .....18
Security .......................................................18ID, Gate Passes and Lost and Found ............ 18 Emergencies and First Aid ............................ 18
Student Code of Conduct and Student Code of Discipline ........................19
Harassment ................................................20What is Harassment? ....................................20 Sexual Harassment ......................................20 Discriminatory Harassment ..........................20 Personal Harassment ...................................20
STUDENT AFFAIRS...................................23 Student Life at CNA-Q ...............................23Student Development...................................23 Student Activities .........................................24 Counselling ..................................................24 Career Counselling and Resource Centre .....25 Sports and Wellness .....................................25 Indoor Sport and Wellness Facilities .............25 Falcon Nest ..................................................25 Outdoor Sport and Wellness Facilities ..........26 Wellness Services ........................................26 Student Employment ....................................27 Alumni Office ...............................................27 Student Appeals ...........................................28 Student Rights..............................................29 Student Responsibilities ...............................30
TABLE OF CONTENTS
ADMISSIONS AND REGISTRATION DEPARTMENT ............................................32Refund Schedule for Non-Sponsored Students ......................................................33 Charge Schedule for Sponsored Students ....34
Admissions and Registration Department ....35 Attendance Policy and Procedures ...............35Why have an Attendance Policy? ..................35 What is the Attendance Policy? ....................36 General Guidelines .......................................36 Placement in Clinical and Work Terms ..........36
Academic Dishonesty ................................36 Credit for Prior Learning ............................36
Refunds .......................................................37 When and how do I get a refund? ..................37 Refunds –15 Week Semester ........................37 Refunds – 7 Week Semester .........................37 Refunds for Courses of Less than 15 hours .......................................37
Grade Point Average ..................................38
Exam Regulations .......................................39Apply to Remove a Grade from the CNA-Q College Transcript ............................39 What if I miss a Final Exam? Deferred Exams ... 39
Student Appeals ........................................ 40What are my rights and how does the appeal process work? ...................................40 Academic Student Appeals ..........................40
Awards and Scholarships ..........................41What are the rules for Awards and Scholarships? ............................................... 41 Awards and/or Scholarships Available .........42 Awards that Honour Graduating Students.....42 What about Weighted Averages? ..................42
English Language Proficiency Graduation Requirements..........................43School of Business, IT and Engineering ........43 Health Sciences ...........................................43
Work Term ..................................................45
Graduation Audit ........................................46 What is a Graduation Audit? .........................46 Applying to Graduate and Conferral Dates ...46 Fall Graduation .............................................46 Winter Graduation ........................................46 Intersession I (Spring) Graduation ................46 Intersession I (Summer) Graduation .............46
CNA-Q Testing Centre ................................47
USEFUL TIPS ..............................................48 How to Study ................................................49 Tips on Studying English ...............................49
How to Take Notes .....................................50 Why take notes? ...........................................50 The Cornell or Two-Column Note-Taking Method .....................................50
How to Write a Report ...............................51 Helpful Exam Preparation Hints ................52 Exam Anxiety ..............................................52 Managing your Time Well ..........................53
I.T. INFORMATION ...................................54 Computer Responsibility and Acceptable User Agreement Policy ..........55Internet Provisions .....................................57 If you do not follow these Policies? ...............58
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Dear students,
Welcome to CNA-Q!
I am pleased to extend a warm welcome to all of you, as you start your journey at the College of the North Atlantic - Qatar. Since 2002, CNA-Q has successfully pioneered the development of Technical and Vocational Education and Training (TVET) in the State of Qatar.
As you join the existing body of students, I am sure you will find the campus community warm, inviting and vibrant. We host hundreds of faculty and staff events each year, and students have access to a wide array of recreational facilities including two full-sized swimming pools and three tennis courts. There are three cafeterias in addition to local café ‘Ennabi 92’, and a Tim Hortons.
To date, thousands of technically competent students have graduated in the fields of Business and Entrepreneurship, Engineering Technology and Industrial Trades, Health Sciences, and Information Technology. Your success is our number one priority, and is due in large part to the dedication and commitment of each and every person at CNA-Q, past and present.
Thank you for joining us!
Dr. Salem Bin Nasser Al-NaemiActing President College of the North Atlantic - Qatar
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Academic Schedule of Events – Fall 2020Note: The dates listed below are accurate at the time of publication; however, as the academic year unfolds, some dates may be changed to accommodate College or State requirements. All changes to this schedule are posted on the Admissions & Registration Department page of the College intranet, and will be communicated to students via SMS and/or email.
FALL SEMESTER 2020
Sunday, August 23, 2020 Start of Fall Term/Faculty Return Date
Tuesday, August 25, 2020 Student Registration for Credit Programs
Tuesday, August 25, 2020 New Student Orientation
Tuesday, August 25, 2020Deadline: Appeal Applications due to Admissions & Registration Department by 3:00pm
Wednesday, August 26, 2020 First day of Appeal Hearings 8:00am – 3:00pm
Sunday, August 30, 2020 First day of classes for Credit Programs
Tuesday, September 01, 2020 Last day to Register for all Programs
Sunday, September 06, 2020Last day to add courses for registered students in Credit Programs
Thursday, September 10, 2020
Last day to submit grades for Spring/Summer incompletes
Thursday, September 10, 2020
Last day to withdraw with full fees refund
Tuesday, September 15, 2020 Summer 2020 Diploma Conferral Date
Thursday, October 08, 2020 Last day to withdraw with prorated refund
Monday, October 12, 2020 - Wednesday, October 14, 2020
Midterm Evaluations
Thursday, October 15, 2020 Deadline: Application to Graduate for Fall 2020 due to Admissions & Registration Department by 3:00pm
Sunday, October 18, 2020Midterm Grade Submission Deadline: Grades due by 12:00pm to the Admissions & Registration Department
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FALL SEMESTER 2020
Sunday, October 25, 2020Last day to drop courses without academic prejudice for Credit Programs
Thursday, October 29, 2020 Faculty/Staff Professional Development Day
Thursday, December 03, 2020 Last day of classes – Fall Semester
Sunday, December 06, 2020 - Monday, December 14, 2020
Final Exams for Fall Semester for Credit Programs
Tuesday, December 15, 2020Final Grade Submission Deadline: Grades due by 12:00pm to the Admissions & Registration Department
Wednesday, December 16, 2020 Last working day for the Fall Semester
Wednesday, December 16, 2020 End of Fall Term
Thursday, December 17, 2020 - Friday, December 18, 2020
Qatar National Day Holiday - College closed
Sunday, December 20, 2020 - Thursday, December 31, 2020
Semester Break (10 days)
Tuesday, December 22, 2020 Grade Reports available to students
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Academic Schedule of Events – Winter 2021
WINTER SEMESTER 2021
Sunday, January 03, 2021 Start of Winter Term/Faculty Return Date
Sunday, January 03, 2021 Student Registration for Credit Programs
Sunday, January 03, 2021 New Student Orientation
Monday, January 04, 2021 Deferred Exams
Tuesday, January 05, 2021 First day of classes for Credit Programs
Tuesday, January 05, 2021Deadline: Deferred Grades due to Admissions & Registration Department by 12:00pm
Tuesday, January 05, 2021Deadline: Appeal Applications due to Admissions & Registration Department by 3:00pm
Wednesday, January 06, 2021 First day of Appeal Hearings 8:00am – 3:00pm
Sunday, January 10, 2021 Last day to Register for all Programs
Tuesday, January 12, 2021Last day to add courses for registered students in Credit Programs
Friday, January 15, 2021 Fall 2020 Diploma Conferral Date
Monday, January 18, 2021 Last day to withdraw with full fees refund
Thursday, January 21, 2021 Last day to submit grades for Fall incompletes
Tuesday, February 09, 2021 National Sports Day – College closed
Monday, February 15, 2021 Last day to withdraw with prorated refund
Monday, February 15, 2021Deadline: Application to Graduate for Winter 2021 due to Admissions & Registration Department by 3:00pm
Tuesday, February 16, 2021 - Thursday, February 18, 2021
Midterm Evaluations
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WINTER SEMESTER 2021
Sunday, February 21, 2021Midterm Grade Submission Deadline: Grades due by 12:00pm to the Admissions & Registration Department
Wednesday, February 24, 2021 - Thursday, February 25, 2021
Faculty/Staff Professional Development Days
Tuesday, March 02, 2021Last day to drop courses without academic prejudice for Credit Programs
Monday, March 15, 2021Deadline: Application to Graduate for Spring and Summer 2021 due to Admissions & Registration Department by 3:00pm
Tuesday, March 16, 2021 Skills Day
Tuesday, April 06, 2021 Last day of classes – Winter Semester
Wednesday, April 07, 2021 - Wednesday, April 14, 2021
Final Exams for Winter Semester for Credit Programs
Thursday, April 15, 2021Final Grade Submission Deadline:Grades due by 12:00pm to the Admissions & Registration Department
Thursday, April 15, 2021 Last Working Day for the Winter Semester
Thursday, April 15, 2021 End of Winter Term
Monday, April 19, 2021 Grade Reports available to students
Sunday, April 18, 2021 - Tuesday, April 20, 2021
Semester Break (3 Days)
Academic Schedule of Events – Winter 2021 (continued)
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SPRING SEMESTER 2021
Monday, April 12, 2021 - Tuesday, May 11, 2021
Ramadan
Wednesday, April 21, 2021 Start of Spring Term/Faculty Return Date
Wednesday, April 21, 2021 Deferred Exams
Thursday, April 22, 2021 Student Registration for Credit Programs
Thursday, April 22, 2021 New Student Orientation
Thursday, April 22, 2021Deadline: Deferred Grades due to Admissions & Registration Department by 12:00pm
Thursday, April 22, 2021Deadline: Appeal Applications due to Admissions & Registration Department by 3:00pm
Sunday, April 25, 2021 First day of classes for Credit Programs
Sunday, April 25, 2021 First day of Appeal Hearings 8:00am – 3:00pm
Tuesday, April 27, 2021 Last day to Register for all Programs
Wednesday, April 28, 2021Last day to add courses for registered students in Credit Programs
Thursday, April 29, 2021 Last day to withdraw with full fees refund
Tuesday, May 11, 2021 Last day to submit grades for Winter incompletes
Wednesday, May 12, 2021 - Tuesday, May 18, 2021
Eid Al Fitr (5 statutory vacation days) – College closed
Wednesday, May 19, 2021Last day to drop courses without academic prejudice for Credit Programs
Wednesday, May 19, 2021 Last day to withdraw with prorated refund
TBC Graduation 2021
Convocation Date Winter 2021 Diploma Conferral Date
Wednesday, June 16, 2021 Last day of classes – Spring Semester
Academic Schedule of Events – Spring 2021
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SPRING SEMESTER 2021
Thursday, June 17, 2021 - Tuesday, June 22, 2021
Final Exams for Spring Semester for Credit Programs
Wednesday, June 23, 2021Final Grade Submission Deadline: Grades due by 12:00pm to the Admissions & Registration Department
Thursday, June 24, 2021 Last Working Day for the Spring Semester
Thursday, June 24, 2021 End of Spring Term
Saturday, June 26, 2021 Grade Reports available to students
Sunday, June 27, 2021 - Thursday, August 19, 2021
Faculty Annual Leave
Thursday, July 15, 2021 Spring 2021 Diploma Conferral Date
Sunday, July 18, 2021 - Thursday, July 22, 2021
Eid Al Adha (5 statutory vacation days) – College closed
Academic Schedule of Events – Spring 2021 (continued)
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GENERAL INFORMATION
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YOUR FIRST SEMESTER? WHAT YOU NEED TO KNOW!When you start college there can be a lot to learn. We have put together this section of the most important information to help you with your first few weeks.
MAR7ABA STUDENT ORIENTATIONMar7aba Student Orientation happens at the start of each semester to welcome and introduce you to college life. Special activities are planned on campus to give you the chance to meet other students and your instructors. It is also an important time to see the facilities you will be using as a student. Orientation activities will help you discover and enjoy your college life. Be sure to participate in the orientation activities to get useful information and to meet other people.
DRESS CODECNA-Q asks all students to dress in a way that respects the local culture. The Qatari national dress for men is the thobe, and for women it is the abaya. If you are not wearing national dress, the College dress code requires you to wear “business casual” clothing. Choose looser clothing that covers your knees and arms to your elbow. If you do not follow the dress code the College may take action that affects you.
NO TRANSPARENTCLOTHING
NO LOW NECKLINESOR VISABLE SHOULDERS
NO VISABLEELBOWS
NO TIGHTCLOTHING
NO OFFENSIVEMESSAGES
NO SLEEVELESSSHIRTS
NO VISABLEKNEES
NO TORN ORRIPPED CLOTHING
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MOBILE PHONESPlease turn your mobile to silent or off when you enter class. When your mobile phone rings during class it bothers your classmates and the instructors. Remember you may not take a picture of others unless they give you permission to do so.
SCENTS – PERFUMES AND COLOGNESThe College encourages you to avoid using perfumes, colognes and aftershaves on campus. These scents can have harmful effects on people with health problems such as asthma or allergies.
FUNDRAISING ON CAMPUSIf your class or student group has a fundraising idea, Student Affairs must first approve and authorize your project. Your school counsellor or a Student Life representative can give you details on how to ask for approval.
GIFTS You may not give gifts to employees, faculty or staff of College of the North Atlantic – Qatar. Your words of thanks and appreciation are always welcome, of course.
COMPUTER LOGIN ACCESSCreating or Resetting your PasswordIf you are a new student or you have forgotten your password, follow these steps to create or reset your password:
1. Go to https://password.cna-qatar.edu.qa 2. Enter your student identification number. 3. Enter your Qatar Identification Number (QID). 4. An SMS will be sent to the mobile number registered to your account. 5. Enter the SMS code you received into the password system. 6. You will now be asked to create a new password and re-enter your
new password. 7. If you have any problems, please visit the Student IT Help Desk
in the Learning Commons in Building 3.
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Student Login ProcessFollow these steps to login to campus computers:
1. For your Username enter your student ID number, for example 60056722.
2. For your Password enter the one you created or, if you are a returning student, you can enter the one you used last semester.
3. If your password has expired, you will be asked to change it when you login.
4. If you have forgotten your password and you need it reset, please see the creating or resetting your password section on page 10.
Off-Campus College Webmail AccessYou can access your email while you are off-campus. Go to the College’s Webmail Access site: https://mail.cna-qatar.edu.qa
Your username and password are the same for Webmail as they are for Windows login.
Please note: You must type “programs\” in front of your username.
For example: Username: programs\60056722 Password: your password
CHECKING YOUR ATTENDANCEYour attendance is recorded by your instructor. If you would like to see or have questions about your attendance, you are able to check it. Visit the Student Center on your “My CNA-Q” Sharepoint page www.mycnaq.cna-qatar.edu.qa and choose “Attendance” from the drop-down menu. Follow the prompts given on the screen. If you are having trouble try using the “How to View Attendance” help document found on your “My CNA-Q” Sharepoint page.
BOOKSTOREThe CNA-Q Bookstore is located on the ground floor of Building 16, behind the male gym. You can find your course textbooks as well as stationery items like pens and notebooks. The bookstore also sells CNA-Q branded items such as bags and clothing.
Buying your books is different depending on whether you are a sponsored, or non-sponsored student.
Please bring the below required documents in order to collect your books:
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Sponsored students • Schedule with booklist. • Student ID card.
Non-sponsored students • Schedule with booklist. • Cash, credit and debit cards are accepted methods of payment.
Please check with your instructor before buying textbooks.
REFUND POLICYTextbooks can be returned for a refund if: • Customer has original receipt • Books are unmarked and in saleable condition • It is within 3 weeks from the original sale • E-books are not refundable
The Bookstore is open Sunday to Thursday from 8:00am to 2:30pm.For more information you can contact: [email protected] or call 4495 2166.
EATERIESThere are a number of eateries to serve you on campus, including three cafeterias and one coffee shop.
Building 3 offers a male-only and a female-only cafeteria, and Building 13 has a mixed cafeteria.
The food selection is somewhat different between the Building 3 and Building 13 cafeterias. Both building locations offer live cooking stations, where chefs on site cook fresh gourmet dishes on the spot live in front of you. Be sure to visit both locations to know your options.
Cafeterias are open from 7:00am to 5:30pm, Sunday to Thursday.
Tim Horton’s coffee and bake shop is located in Building 3 between the male and female only cafeterias, and in Building 13. The hours are 7:30am to 4:00pm, Sunday to Thursday.
If you plan an event on campus on a Saturday, the cafeteria may be opened if requested in advance.
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FALCON NESTWant somewhere comfortable to spend your free time between classes? Drop by the Falcon Nest student lounge located in Building 13. Here you will find video games, computers, and comfy couches and chairs.
Falcon Nest is open to all students from Sunday to Thursday from 8:30am to 2:30pm.
Female-only days are offered if requested during the semester.
LIBRARYThe Library is in Building 14. That's close to Building 13, one of the cafeterias.
What can we do for you?The Library is here to support and complement College programs.
Offering: • Professional staff to assist with research skills • A calm environment for research and study • Desktop computers, tablets and laptops to use while in the library • Printing, photocopying, and scanning stations • Prayer rooms • Individual and group study rooms with wall mounted flat screen monitors
The Library collection has a lot to offer you. They have a wide selection of print and electronic resources. These resources include: • Academic and general interest books • Online journal and information collections for Information Technology,
Business Studies, Engineering Technology, and Health Sciences • Newspapers, magazines and academic journals • DVDs and audio-visual materials • Resources and graded reading material for English language learners
Most materials can be checked out from the library for a two-week loan period. Some materials are available for use only within the Library.
Library staff are happy to give general and specialized tours and workshops. For those with challenging research assignments, they offer one-on-one advice.
Our hours are:
Please visit https://library.cna-qatar.com/hourslocations/hours to see our current hours.
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One last thing: CopyrightAs a CNA-Q student you must obey copyright laws. In general, you may copy small parts of information in a textbook, book, or other research materials, but that extract can only make up a very, very small amount of the work you do for personal use and study. You must credit the original author for any ideas or text that you take directly from their materials. If you have any questions on copyright please refer to the copyright Libguide (https://library.cna-qatar.com/copyright) or speak with a member of the Library staff.
LEARNING COMMONSThe CNA-Q Learning Commons in Building 3 is there to support your learning. We provide support no matter what you are studying in a calm and helpful environment. We have study rooms you can reserve and also open spaces for group work. You can use student computers to access Library eResources. We also have print books, newspapers, and magazines that focus on building skills for your success.
Your Learning Commons help and resource centres include: • Advanced Writing Centre • Independent Learning and English Help Centre • Math Help Centre • Career Counselling and Resource Centre • Student IT Help Desk • Digital Media Centre • Printing, photocopying, and scanning station
Please visit https://library.cna-qatar.com/hourslocations/hours to see our current hours.
The best way to see what we have to offer you is to drop in to the Learning Commons in Building 3 main floor.
For more information online, visit: https://library.cna-qatar.com/learningcommons
Advanced Writing Centre Do you want to become a better writer in English?
The Advanced Writing Centre (AWC) can help you become a confident, independent writer in English. Our team of writing mentors can guide you to plan, structure, draft and self-edit your writing assignments. We work with you in one-on-one meetings.
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We can provide suggestions to help you: • Improve your CNA-Q diploma program written assignments • Draft personal statements for university or job applications • Revise your own writing projects, such as stories and journals
We will not test or grade you. However, by regularly using the AWC throughout the semester you may improve your grade in a course.
It is easy to arrange meeting times convenient for you with the AWC Online appointment calendar—just choose the day, time and mentor you would like to visit! Please drop by and say hello.
Independent Learning and English Help Centre
Come and visit for English help! You can schedule one or two appointments every week, or drop in if you need help anytime.
• Are you on an FL1030 to FL1090 English course? We can help you practice and study English.
• Are you taking a TCP English course? We can help you practice and study English.
• Are you in an Academic Program and studying for an English exit exam? We can help you prepare for it.
Career Counselling and Resource CentreAt the Career Counselling and Resource Centre we can help you plan your career. We have career resource materials, including interactive computer-based career education programs. See the Student Affairs section in the handbook (page 25) to learn about other ways we can help you.
IT Help Desk Are you having any problems with the computer services on campus? Please drop by and see us in the Learning Commons, Building 3. The Student IT Help Desk is available to answer your questions about your password, e-mail, connecting to Wi-Fi, and more.
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OTHER HELP DESKS AND CENTRES
D2L HelpNot sure how to use D2L to improve your learning? We can help you find your way around D2L (e.g. assignments uploads, access to course materials). We are available to students and staff. If you have a question, email: [email protected] or drop by the Advanced Learning Technologies Centre in Building 12 (12.2.02) from 7:30am to 3:00pm, Sunday to Thursday.
Accounting Help CentreAre you having trouble with your accounting, economics and/or finance classes? The Accounting Help Centre is here for you. Instructors and student assistants are available from 9:30am to 3:30pm, Sunday to Thursday. For final exams we may offer extra hours as needed. Appointments are not necessary, just drop by Building 12 (12.2.18).
Science Help CentreNeed some help with your science classes (biology, chemistry, and physics)? The Science Help Centre has instructors available throughout the week to help you! Please drop by and see us in Building 5 (5.1.13), we are open from 8:30am to 2:30pm, Sunday to Thursday. You can contact us by email at: [email protected].
PEER TUTORINGAs a college student you may benefit from the Peer Tutoring Program.
A peer tutor is a fellow student who is strong in a given subject area and available to help another student.
This free service provides help if you are having trouble with a subject. The only conditions are that you have to have been attending the course regularly and making your best effort. If this describes you, we will match you with an approved peer tutor.
A peer tutor can help you: • understand your course material better • become an independent learner • increase your confidence • improve your grades
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INTERNATIONAL EDUCATIONThe International Education Office is in Building 6 (office 6.1.09).
At CNA-Q, we provide opportunities for you to learn, grow, and enjoy new cultural experiences.
The International Education Office creates ways to add an international and intercultural dimension to your CNA-Q experience. It is important for you to have international experiences as they help prepare you to join a globally competitive and culturally interdependent work force in the State of Qatar.
International Education can be a life-changing adventure.
The International Education office: • Promotes international programs with a focus on cultural awareness • Coordinates full semester student exchanges • Engages students in credit course work at partner institutions abroad • Participates in instructor-led short-term study abroad programs • Participates in work site visits and internships abroad
Why are these experiences important? How does an international education experience benefit you? • You develop greater cultural awareness • You improve your language skills • You build confidence • You build knowledge in your field of study • You see social development in different cultural contexts
If you would like information on upcoming programs you can call Allison Furlong at 4495 2396, or visit the website at www.cna-qatar.com/international
CAMPUS NURSEThe campus nurse has an office in Building 6 (Female Clinic 6.1.03 and Male Clinic 6.1.06) and offers the following services:
• First aid and emergency services • Weight assessment • Glucose and blood pressure assessments
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How to Respond to an Emergency SituationEmergencies can happen at any time and may include medical situations, fires, chemical spills, gas leaks, explosion threats and physical threats. The safety of all persons on campus is the first priority in any emergency situation.
Here are some useful tips for dealing with an emergency: • Stay calm, call for help, and follow posted emergency procedures • Know the campus emergencies number: 4495 2999 • If you hear the emergency alarm, get out of the building and go to the
designated Assembly Point • Listen to and cooperate with trained emergency personnel on the campus • Emergency personnel include the Campus Nurse, Fire Marshall, Safety
Officer, Security Staff, Secondary First Aid Responders, and Fire Wardens
SECURITYThe Security Department keeps the College safe for you.
Your safety is our concern and we work to provide you with a safe and secure learning environment. We are also here to protect college property and equipment. We provide many services for you throughout your CNA-Q student experience.
Our services: • Respond with emergency first-aid when required • Respond to any unusual activity observed on campus • Operate the College’s lost and found • Issue IDs and keys to authorized persons • Create reports when College rules and regulations are broken
The role of our security officers is an important one. Our officers spend time patrolling the grounds. They respond to emergency calls and assist the College community however they can.
IDs, Gate Passes and Lost and Found itemsPlease visit the office in Building 9 (9.1.81) or call 4495 2802. All security desks can take lost and found reports.
Emergencies and First Aid Call 4495 2999 for campus emergencies.
You can find First Aid kits at the Security desks in all buildings on campus.
If you need other information, you are welcome to speak to any of our friendly guards.
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STUDENT CODE OF CONDUCT AND STUDENT CODE OF DISCIPLINEYour rights. Your responsibilities.College policy protects your general rights as a student. It also says you must behave responsibly and respectfully while you are on campus.
If you feel your rights have not been respected you can start a grievance (complaint) procedure. College counsellors, chairs and deans can help you with this procedure. Your specific rights as a student are described in CNA-Q Policy LS-201. If you have a complaint or concern, the College believes you should be heard promptly while making sure that the process is fair and just.
If you want to read more about the steps to take if you have a grievance, you can find information by going to:
1. “My CNA-Q” page (https://mycnaq.cna-qatar.edu.qa) 2. Departments 3. Admissions & Registration Department 4. Student Interventions
On the other hand, if you do not follow the policies, procedures and regulations of the College, then the College may take action that affects you. In cases of minor issues, faculty and staff can resolve these with a student. For more serious issues a disturbance report is completed. For a first incident a spoken warning is given. For a student that continues to have problems, an additional report is completed and a more serious penalty will be issued, such as dismissal from the College.
This becomes part of that student’s permanent record. Serious offences (e.g. drugs, alcohol, threats, violence) may lead to an immediate suspension and a possible report to police.
You can find the Student Code of Conduct (LS-201) and Student Code of Discipline (LS-202) on your My CNA-Q Sharepoint page https://mycnaq.cna-qatar.edu.qa
If this concerns you, please read the policies carefully.
If you have questions about the policies, speak with your program counsellor or another Student Affairs staff member.
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HARASSMENTWhat is harassment?Harassment means to be aggressive towards others or to frighten, disturb or bother others. At CNA-Q we believe everyone has the right to go through their day free from any kind of harassment.
The College has a policy to protect you called the CNA-Q Harassment Policy and Procedure. This policy assures all employees, students, guests, vendors and clients the right to work, study and enjoy related activities harassment-free. This applies across all College-owned or operated property and facilities.
In other words, there is no place for harassment anywhere on the CNA-Q campus.
The policy language below may be difficult for you to understand. But if your feelings tell you that you are being or have been harassed, come and talk to us in private. You can see the student counsellor or come to Student Affairs in Building 6.
The CNA-Q Harassment Policy explains that harassment includes any of the following.
Sexual Harassment This includes sexual comments, gestures or physical contact that the individual knows, or should reasonably know, to be unwelcome, unacceptable or offensive. Sexual harassment is not wanted, one-sided and/or hurtful.
Discriminatory Harassment Based on race, religion, religious creed, age, sex, sexual orientation, marital status, family status, physical or mental disability, political opinion, colour, or ethnic national or social origin that is directed at, is offensive to, undermines performance, and/or threatens an individual’s economic livelihood.
Personal HarassmentOccurs when an individual uses his/her authority or position to undermine, sabotage or otherwise adversely affect the career or program of another person. It includes, but is not limited to, repeated offensive comments and/or actions that demean and belittle an individual and/or cause personal humiliation. It may also include threatening to hurt others, trying to get money from others, forcing others to do something they do not want to do, and/or the filing of unproven and/or hurtful claims of wrongdoing.
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STUDENT AFFAIRS
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STUDENT AFFAIRSCreating a vibrant campus lifeEveryone in the Department of Student Affairs wants your learning experience at CNA-Q to be a success. As a professional team, we work together to continue to improve your learning environment.
Our work at Student Affairs is directly connected to your student life. We are there for you through different units within the department.
These include:
• Student Life • Counselling • Sports & Wellness • Career Counselling • International Education • Alumni
STUDENT LIFE AT CNA-QThe Student Life division believes your college life should be active and exciting while you learn. The Student Life team is built up of specialists and experts in the area of Student Development. Student Life develops and delivers activities within your study area, and programs (co-curricular) and activities beyond your study area (extra-curricular).
Student DevelopmentStudent Life Specialists plan and participate in:
• Student and community-related events • Extra-curricular activities • Student clubs • Student leadership and development opportunities • Cultural initiatives
Student Life Specialists support your interests and ideas and are here to help you showcase your talents.
Student Life Specialists also stay connected with other colleges and universities to share news on cultural and developmental activities.
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Student Activities As a CNA-Q student you have opportunities to develop your interests and skills by joining student activities and clubs.
Activities or clubs may include:
• Debate Clubs • Art, Photography and Music Clubs • Toastmasters public speaking • Deen Club
Consider joining our committees and student clubs. If you want to get involved, be sure to look for the Student Club Fair during orientation at the start of the Fall and Winter semester.
For more information please contact Student Life: Ali Al-Majid ([email protected]) or call 4495 2058.
COUNSELLINGOur Student Counsellors are here to advise and help you if you are thinking about coming to CNA-Q or are already a student here. We are trained professionals and care very much about your academic success and well-being.
We can listen and advise on concerns you have including:
• Personal • Academic • Social
We are also here to help you with education and career planning.
We regularly hold workshops and sponsor awareness campaigns about issues that matter to you.
Counselling is voluntary and private. Counsellors will keep records of your meetings and only CNA-Q counsellors have access to these notes. We only share information with others if you give us permission. However, at times there are limits to your privacy to keep you and others safe.
We are available to see you on a drop-in basis. If you would like to see us, just come and find us. If it isn’t an emergency, we encourage you to make an appointment and we will do our best to respond to you quickly.
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CAREER COUNSELLING AND RESOURCE CENTREThe Career Counselling and Resource Centre (CCRC) is located in the Learning Commons in Building 3.
The CCRC can help you develop your career plan and build job-search skills for your future.
We are happy to provide the following services for you:
• Employment coordination services for part-time jobs on campus • Help with job placement • Help with applying to universities abroad • Job interview practice to prepare you for real job interviews • Career counselling • Help with resumes and cover letters
If you would like more information, please contact our Career Center Coordinator at 4495 2432.
SPORTS AND WELLNESSThe Sport & Wellness division offers a wide range of athletic, recreational and health and wellness opportunities to our students. The state-of-the-art facilities and amenities include:
Indoor Sport and Wellness Facilities:
• Male Sport and Wellness Centre (Building 18) consisting of a multi-purpose gymnasium, covered swimming pool, studio, leisure activity spaces and e-gaming lounge (Falcon Nest student lounge).
• Male Fitness Room (Building 13) with fitness centre and weights room.
• Female Sport and Wellness Centre (Building 17) consisting of a: multi-purpose gymnasium, covered swimming pool, studio, fitness centre, leisure activity spaces and e-gaming lounge (Falcon Nest student lounge).
Falcon Nest Looking for somewhere to hang with your friends and enjoy leisure activities such as billiards and e-gaming? Our Falcon Nest student lounge located in Building 18 (male only) and Building 17 (female only) offer the following services:
• Drop-in and competitive gaming activities on both console and PC. • Suitable furnishings for between class relaxation.
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• Board games, table tennis, billiards, snooker, foosball and TVs showing the latest in sports news and competitions.
Falcon Nest is open to all students from Sunday to Thursday, from 8:00am to 8:00pm.
Outdoor Sport and Wellness Facilities:
• Tennis courts (3) • Padel courts (3) • Running track • Artificial turf, grass pitches (3 cross fields) • International standard cricket pitch and practice facility (batting cages x3)
Our Wellness Services include FITClub with a wide range of health and wellness initiatives and programs to support Qatar’s Vision 2030 of developing a healthy society. Our FITClub Program is designed to teach and guide you how to exercise safely and effectively for you to reach your goals, whether to lose weight, gain strength, or for general health. The comprehensive program offers full coaching support, nutrition guidance, and group fitness workouts under the supervision of our fitness professionals.
Additional Wellness Services:
• Fitness classes (Zumba, Pilates, yoga, spinning and more) • Health assessments and wellness prescriptions • Training orientation and support • Nutrition education
Sports Services:
• Varsity sports teams (football, basketball, volleyball, aquatics and cricket) • Intercollegiate sport competitions and tournament participation in Qatar
and abroad • Aquatics (learn to swim program, free-diving activities, skin-diving and
scuba diving) • Tennis lessons
Leisure Sports Services:
• Billiards • Table Tennis • Darts • Board Games • Foosball • Air hockey
Sport and Wellness general operating hours are from 6:30am to 8:00pm, Sunday to Thursday (Aquatics Facilities close at 7:00pm), and 3:00pm to 7:00pm on Saturdays.
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On Campus Events include: • Strong Student • Powerlifting Competition • CNA-Q Futsal and outdoor 7-a-side tournaments • Billiards Tournament • eGaming Tournament and many others
On Campus Community Facing Events include: • National Sports Day • Annual Tahadi Challenges • Celebrity appearances • Hosting of Intercollegiate Competitions and Tournaments
Educational, Certification and Development Opportunities:
• Facility Monitoring certification • International Life Guard training and certification • International Personal Training credentials • Swim Instructor and Assistant Coach training • Football Assistant Coach training • Falcons Multi-Sports Camp Instructor training
Student Employment • The Sport and Wellness operating framework depends upon talented
students to serve as key members of our team, to support the expansion of Sport and Wellness operating hours and services rendered to all User Groups.
• As the campus’ largest student employer, we attempt to provide applied learning opportunities for students through a myriad of part-time work assignments.
Our team at Sport and Wellness are confident that we have something for everyone, so we encourage you to come and see us at your earliest opportunity.
ALUMNI OFFICECNA-Q alumni are past graduates of the College – one day that will be you! The CNA-Q Alumni Association creates opportunities for alumni to stay connected with each other and the College. The Association honours and shares our alumni successes to employers and the general Qatar community.
Why should you become a member of the Alumni Association?When you become a member of CNA-Q’s Alumni Association, you have an active voice in matters you care about. This includes sharing your ideas for events, programs and other alumni initiatives.
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You can also keep up-to-date on the events, opportunities and benefits available to you as a CNA-Q graduate. These include:
• Current information on job opportunities in Qatar • College events of interest like the Tawasul Night and
Souk Areej min Baladi • University information sessions on campus • Discounts at local retail and food outlets • Professional development and networking opportunities • Access to campus resources like recreation and library facilities
For more information please contact the Alumni Office [email protected]. The CNA-Q Alumni Office can be found in Building 6.
STUDENT APPEALSNon-Academic Student AppealsNon-academic student appeals include issues like vandalism, theft, disturbance and harassment that happen either inside or outside the classroom. These issues violate the Student Code of Conduct. Penalties for these actions may be given depending on the severity of the issue. To appeal a decisions you must submit an application to appeal, in writing, to the Admissions & Registration Department.
The Non-Academic Appeals Committee has the same members as the Academic Appeals Committee.
When an appeal occurs, the Manager of Admissions & Registration sets up the Committee to consider the evidence and makes sure all appropriate parties to the complaint have a chance to speak to the Committee. Appeals Committee meetings have minutes (a record of what was said and what happened at the meeting) that are recorded and filed. The Committee decides on an action and the student will get a written copy of the decision within five working days from the time the appeal was received.
Decisions are final, and a copy of the decision is sent to the Vice President of Academics.
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STUDENT RIGHTS The College aims to create and maintain a positive, safe and accessible educational environment for all, which includes respect for: • the dignity of all members of the College Community; • the fair treatment of individuals; • academic freedom, freedom of expression of opinion and scientific
research subject to the respect of and adherence to the culture, values, morals of the Qatari community, and the laws of Qatar;
• the College’s resources and property for all individuals; • the safety and the security of all individuals; • all individuals regardless of their race, colour, gender, religion, age or
disability.Students have the right to: • pursue their education without being subject to discrimination on the
basis of race, color, religion, national origin, gender, marital status, or disability, so long as they maintain their eligibility to remain a Student by meeting the College’s academic standards and adhering to its policies and procedures;
• freedom of thought, expression, research, inquiry and legitimate classroom discussion, in accordance with applicable policies, rules and laws adopted by the College and the State of Qatar, and subject to the instructor's responsibilities to maintain order and to complete the course requirements;
• fair and impartial academic evaluation; • confidentiality and the safekeeping of Student’s records, which will only
be disclosed in accordance with the College’s policies governing personal data privacy protection;
• be provided with a syllabus explaining the Course requirements, assignments, standards and methods used in evaluating the Student's academic performance and classroom rules and expectations;
• be informed in writing of any necessary changes in assignments, requirements, or methods of grading during the semester with the reasons for such changes;
• a fair grievance, disciplinary and appeal process, whenever applicable, in accordance the relevant policies and procedures;
• review and discuss assessments in accordance with the applicable policies and procedures;
• receive all rules, policies or procedures regarding study at the College; • obtain their completed assignments, once marked, unless the instructor
has previously informed the students otherwise;
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• expect the College to provide instructors who possess appropriate knowledge in relation to their course of instruction;
• expect quality services and resources that support instruction and student life.
STUDENT RESPONSIBILITIES • All College Students are required at all times, both while on and off
College premises, as well as online, to behave as responsible members of the College community, and to represent and uphold the good name of the College.
Students are expected to familiarize themselves with and act according to the following: • treating all others (Students, Staff, and visitors) in a respectful manner; • conducting themselves with the highest standards of honesty inside and
outside the classroom, as well as online; • being actively concerned for the safety, security, and the well-being
of each individual and a respect for individual, communal and College property;
• abiding by and upholding the College dress code expectations and culturally appropriate behavior;
• conducting themselves with propriety at all times and in an appropriate manner when they are, or can be seen to be, representing the College;
• abiding by safe driving and parking practices on campus, ensuring not to endanger themselves or others, including security guards;
• abiding by and upholding College policies, rules, regulations and guidelines;
• reading College communications whether delivered in writing, via e-mail, social media, or other technological means;
• A student must carry their Student identification with them at all times while on campus and provide their identification when asked to do so by a College employee or members of the College’s security, in the course of their duties.
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ADMISSIONS AND REGISTRATION DEPARTMENT
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REFUND SCHEDULE 2020-2021 FOR NON-SPONSORED STUDENTS Follow the charts below to help you to identify the percentage of refund you are eligible to receive based on the date of withdrawal.
AUGUSTSUN MON TUES WED THUR FRI SAT
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
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23 24 25 26 27 28 29
30 31
MAYSUN MON TUES WED THUR FRI SAT
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30 31
SEPTEMBERSUN MON TUES WED THUR FRI SAT
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27 28 29 30
OCTOBERSUN MON TUES WED THUR FRI SAT
1 2 3
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11 12 13 14 15 16 17
18 19 20 21 22 23 24
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APRILSUN MON TUES WED THUR FRI SAT
1 2 3
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11 12 13 14 15 16 17
18 19 20 21 22 23 24
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FEBRUARYSUN MON TUES WED THUR FRI SAT
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JANUARYSUN MON TUES WED THUR FRI SAT
1 2
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FALL
WEEKEND100% 80% 73.33% Holiday66.67% 0%60%
LEGEND:
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CHARGE SCHEDULE 2020-2021 FOR SPONSORED STUDENTSFollow the charts below to help you to identify the percentage of charges to sponsor based on the date of withdrawal.
FALL
AUGUSTSUN MON TUES WED THUR FRI SAT
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
MAYSUN MON TUES WED THUR FRI SAT
1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 31
SEPTEMBERSUN MON TUES WED THUR FRI SAT
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30
OCTOBERSUN MON TUES WED THUR FRI SAT
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APRILSUN MON TUES WED THUR FRI SAT
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11 12 13 14 15 16 17
18 19 20 21 22 23 24
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FEBRUARYSUN MON TUES WED THUR FRI SAT
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JANUARYSUN MON TUES WED THUR FRI SAT
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WEEKEND0% 20% 26.67% Holiday33.33% 100%40%
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ADMISSIONS AND REGISTRATION DEPARTMENTThe Admissions & Registration Department and Student Services do important work for you. The Admissions & Registration Department is located in Building 3.
The office: • Admits new students to the college • Records your academic achievements • Maintains all of your records before and after you graduate
You should know about all College policies and procedures that can affect you academically. You can find information about some of these policies and procedures on the following pages, so please take a few minutes to read them.
Keep your student handbook in case you want to check something later. More detailed information on these policies and practices can be found in the Academic Calendar.
ATTENDANCE POLICY AND PROCEDURESAs a student you are expected to attend all classes and course laboratories or workshops. Your instructors will record attendance. The maximum allowable limit for absenteeism is 15% of learning sessions per course during a semester. All absences compute towards the allowable limit for absenteeism. This is a CNA-Q requirement and applies equally to all Schools.
Students who exceed the allowable 15% limit for absenteeism in a course will receive a failing grade for that course. Students who fail a course for absenteeism will not be eligible to attend the final exam in that course.
If you are at risk of exceeding the allowable 15% limit for absenteeism you are responsible for seeking academic advice before the last day for dropping courses without academic prejudice and taking the recommended corrective action in your courses.
Why have an Attendance Policy?The reason for an attendance policy is to help you attend classes regularly. CNA-Q recognizes that regular attendance and participation in class is fundamental to your success. In addition, regular attendance increases your learning opportunities and prepares you for the workplace, where you are expected to be present and on time every day.
If you are not meeting the attendance expectations your instructor will refer you to an Academic Advisor. Academic Advisors will address the reason for your absenteeism, explain how your behavior will affect your grades, and work with you to implement strategies to help you be successful in the course.
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What is the Attendance Policy? 1. You have a right to know at the beginning of the course what your
instructors expect regarding attendance and punctuality (being on time). 2. You are responsible for attending class and being on time.
General GuidelinesAttendance records start on the first day of the course and end on the last class/learning session of that course. Your attendance is recorded by instructors daily. It is recorded as:
a. Present (and can include Tardy and Left Early) b. Absent
You are expected to be punctual. If you fail to meet the standards, you will be marked as absent by the instructor and may be denied entry to the class/learning session.
Placements in Clinical and Work TermsIf you are enrolled in a Placement as part of the Program, you are responsible for ensuring that they adhere to the attendance standards set by the Placement provider.
ACADEMIC DISHONESTYAt CNA-Q we promote a positive and honest learning environment. Our expectations on academic dishonesty such as cheating, plagiarism, copying, and lying are clear. They are not acceptable and may have serious consequences. Your instructors, counsellors, and the Advanced Writing Centre (AWC) can give you ideas and advice on how to meet these expectations.
CREDIT FOR PRIOR LEARNINGWe recognize you can learn and get skills in different ways like going to conferences, seminars and workshops. You may have built up your skills and knowledge through work experience, community and volunteer activities and independent reading or projects.
At CNA-Q you can ask to receive credit for past learning experience. The College carefully evaluates your past learning through a process called Prior Learning Assessment and Recognition (PLAR).
The College uses the PLAR process to give credit for learning you may have that happened outside the classroom, even if you received no prior formal credit.
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The PLAR process uses different methods to test your knowledge. Some examples include challenge exams or essays, portfolio development, performance evaluations, skill demonstrations, simulations and interviews.
If you get PLAR credits, you see them on your transcript as an exemption. You can receive up to 75% credit towards your certificate or diploma.
REFUNDSWhen and how do I get a refund?If the College cancels one of your classes, you will get a full refund. You do not have to complete a Student Refund Form. In all other cases, such as withdrawing from classes, you are responsible for your own refund.
You must complete the Student Revenue Refund Form available at the Admissions & Registration Department. Your refund will be in the form of an electronic funds transfer (EFT) or cheque, therefore use your name as it appears on your National ID card. If you do not do so, it could make it difficult to cash the cheque.
Your refund money pays off any owed accounts before money is returned to you.
If the money is due to be returned to you, the Finance Department will contact you when your cheque is ready, which usually takes 7-10 working days.
Refunds – 15 Week SemesterIf you withdraw or drop a course or courses within the first two weeks of any 15-week semester, you will receive a full refund. If the withdrawal/dropping takes place within three to six weeks in a 15-week semester, the refund will be prorated and you will be liable for the number of weeks enrolled. After the sixth week of classes, no refund will be awarded for course drops or withdrawals.
Refunds – 7 Week Semester If you withdraw in the first week of Intersession you will receive a full refund. If the withdrawal/dropping takes place within two to three weeks in a 7-week semester, the refund will be prorated and you will be liable for the number of weeks enrolled. After the third week of classes, no refund will be awarded.
Refunds for Courses of Less than 15 Hours If you withdraw before the first day of class, you will receive a full refund. No refunds are made after class has begun.
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GRADE POINT AVERAGEYour grade point average (GPA) measures how well you are doing in your academic studies, from 0 (lowest) to 4 (highest). You need a minimum GPA of 2.0 to graduate from the College.
The percentage mark in any course changes to a grade point:
COURSE MARK (%)
GRADE POINT
GRADE DESCRIPTION
80% and over 4Excellent. Highest level of performance, showing comprehensive understanding of the subject.
70 – 75 % 3Very good. Above average performance with no serious deficiencies.
60 – 65% 2 Satisfactory. Basic understanding of course material.
50 – 55% 1Minimal pass. Indicates marginal performance. Student not likely to succeed in future courses in the subject.
Below 50% 0Unsuccessful. Fail. Knowledge of principles and facts is limited, or student has failed to complete course requirements.
For more information on how to calculate your GPA, please visit your counsellor and pick up a copy of our GPA brochure.
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EXAM REGULATIONSApply to remove a grade from the CNA-Q College transcriptStudents enrolled in the final semester of their graduating year may avail of the opportunity to have a passing grade removed from their cumulative GPA calculation on their academic transcript. Students can apply to have one passing grade removed and have the class recorded as a “PG” Passing Grade. The course will still be recorded on the transcript, but the grade will not be included in the cumulative GPA, so as not to negatively affect the academic record. Students must make this application in writing to the Admissions & Registration Department after the last day to drop courses and up until one day after the release of final grades for their graduating semester. Applications for removal of a grade will be granted only once in a student’s academic tenure at CNA-Q.
What if I miss a final exam?Deferred exams may be available if you are unable to write an exam because something happens that you cannot control (e.g. illness, death in family, etc.) You may write your deferred exam upon your return but this must be before the start of the following semester.
To write a deferred exam you must complete an application with the appropriate school official. Do this as soon as you can after your emergency. Your program administrators can approve or refuse your application.
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STUDENT APPEALS What are my rights and how does the appeal process work?As a CNA-Q student you have the right to appeal a decision affecting you. To appeal means you ask to have a decision that affects you reversed. The decisions you can appeal include academic and non-academic issues.
Academic Student Appeals There are two kinds of academic student appeals: 1. Academic dismissal 2. Academic dishonesty
If you feel a decision has been unfair, you can appeal. To start the appeal process, you must complete an appeal application available at the Admissions & Registration Department. You must provide information and documentation that supports your appeal. The deadline to submit an appeal is published in the Academic Calendar.
The Appeals Committee members include the Manager, Admissions & Registration and a Student Affairs representative, a student representative, one faculty representative from a department different from yours, and a dean’s representative also from a different department. At the meeting you have the right to bring an advocate – someone who supports you – such as a counsellor, parent or friend.
The Appeals Committee hears the appeals within the first week in the semester following the decision you are appealing. This allows you to register and start classes as early as possible if your appeal succeeds. The Committee notifies you of their decision in writing.
The decision of the Appeals Committee is final.
For additional information or advice concerning appeals, please contact your counsellor or the Admissions & Registration Department.
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AWARDS AND SCHOLARSHIPSYou may be eligible to receive an award or scholarship. The College offers opportunities to students in many programs to receive a number of scholarships, prizes and awards. Scholarships are monetary awards presented in recognition of specific academic achievements. Some scholarships do not require an application and are determined solely on students’ weighted averages. Other scholarships require an application and are determined on academic performance coupled with other specific criteria such as financial need, contribution to college life, faculty recommendations, etc. For more information contact the Admissions & Registration Department, your counsellors, or refer to the Academic Calendar.
What are the rules for Awards and Scholarships?1. Awards administered by the College are decided upon through the
recommendations of the Awards Committee.
2. Application forms for awards administered by the College are available at the Admissions & Registration Department. Unless otherwise stated, applications are not required in order to be considered for medals, scholarships, or prizes.
3. No scholarship will be awarded to a candidate who holds an award of equal or greater value, unless specifically required by the terms of the award. Certain conditions apply.
4. To be eligible for any award, a student must be registered as a full-time student in a recognized college program.
5. There are different eligibility criteria for awarding scholarships and awards. Full information about the eligibility criteria for each scholarship/award is available at the Admissions & Registration Department.
6. For awards and scholarships based on weighted average, a minimum of 75% weighted average applies.
The awards and scholarships listed in this section are subject to change. Refer to the College’s website for updates on awards and scholarships.
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Awards and/or Scholarships Available
• CNA-Q Highest Achiever Scholarships • CNA-Q Highest Achiever Merit Awards • Distinction Awards • CNA-Q EFL (English as a Foreign Language) Awards • Achievement Awards • Industrial Trades Dean Awards • Student Affairs Awards • Dean's List
Awards that honour Graduating StudentsIf you are a graduating student, you may qualify for one of these non-monetary (non-cash) awards. These awards recognize academic proficiency (being an excellent student) throughout your program of study. These awards do not require an application.
They include: • CNA-Q President's Medal for Academic Excellence • Member of the Graduation Class Honor Society
What about Weighted Averages? • Courses not required for graduation are not calculated in the weighted average. • You must have attained a passing grade in all courses considered in establishing your weighted average. • If you have repeated a course, the best earned grade is used to calculate the weighted average.
Documentation: • If you receive an award, the College records this in your academic
record.
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ENGLISH LANGUAGE PROFICIENCY GRADUATION REQUIREMENTSSchool of Business, IT and EngineeringThe English language requirement for graduation has been removed for students who have met the English language proficiency for entrance.
If you have successfully met your program entrance English language requirements, through: the CNA-Q English placement exam, valid scores on IELTS or other internationally-recognized English examinations (such as TOEFL), or the successful completion of the Foundation Program English course(s) required upon Admission, you are not required to write an additional English language test to meet graduation requirements.
Once you successfully meet the technical course requirements for graduation, you will be eligible to receive your diploma.
Health SciencesCNA-Q has recently made changes to its English language graduation requirements for both entrance and exit. You can find the requirements summarized in the following page.
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HEALTH SCIENCES PROGRAM
• Advanced Care Paramedicine• Dental Hygiene• Environmental Health• Medical Radiography• Pharmacy Technician• Respiratory Therapy
ENGLISH LANGUAGE PROFICIENCY ENTRANCE REQUIREMENTS
• Overall score of 65 or greater on the English Placement Test as administered and validated by the CNA-Q Testing Centre.
• Present a valid Academic IELTS exam with an overall band of 5.00 with no band score (reading, writing, speaking, and listening) below 4.50.
• Successful completion of the Foundation Program English course(s) required upon Admission.
• For students with valid scores on other internationally-recognized English Language Proficiency tests such as TOEFL, students can contact the Admissions & Registration Department.
ENGLISH LANGUAGE PROFICIENCY GRADUATION REQUIREMENTS
• Present a valid Academic IELTS exam with an overall band of 6.00 with no individual skill band (reading, writing, speaking, and listening) below 5.50.
HEALTH SCIENCES PROGRAM
• Occupational Health, Safety and Environment
ENGLISH LANGUAGE PROFICIENCY ENTRANCE REQUIREMENTS
• Overall score of 65 or greater on the English Placement Test as administered and validated by the CNA-Q Testing Centre.
• Present a valid Academic IELTS exam with an overall band of 5.00 with no band score (reading, writing, speaking, and listening) below 4.50.
• Successful completion of the Foundation Program English course(s) required upon Admission.
• For students with valid scores on other internationally-recognized English Language Proficiency tests such as TOEFL, students can contact the Admissions & Registration Department.
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WORK TERMYou might have to complete a work term course at the end of your program. When you have met all other program requirements, you may begin the work term course any time throughout the final academic year of the program.
In your work term you apply the knowledge and skills learned in the classroom while you work at a company to gain real life experience.
Work terms differ depending on your studies: • If you are in the School of Business Studies your work term is 6 weeks. • If you are in the School of Information Technology your work term is
8 weeks. • If you are in the School of Health Sciences your work term length
could vary.
There are also differences for sponsored and non-sponsored students: • If you are a sponsored student, you will complete your work term at your
sponsor’s worksite. • If you are non-sponsored, your school will help you find a place at a
company that is a good match for your program.
When you have completed all parts of the work term course checklist, you receive a final grade for the term.
The representative from your school will contact you regarding important information about your work term course.
HEALTH SCIENCES PROGRAM
• Health Education: Diabetes (One Year Advanced Diploma)
ENGLISH LANGUAGE PROFICIENCY ENTRANCE REQUIREMENTS
• An overall score of 65 or greater on the English Placement Test as administered and validated by the CNA-Q Testing Centre.
• Present a valid IELTS Academic Test Report Form, received within two years, with an overall band score of 5.00 with no individual band score below 4.50.
• For students with valid scores on other internationally-recognized English Language Proficiency tests such as TOEFL, students can contact the Admissions & Registration Department.
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GRADUATION AUDITWhat is a Graduation Audit?Before you graduate, the Student Services Coordinator (Graduation and Awards) checks your academic record to make sure you have completed all program and graduation requirements for your certificate or diploma. That process is a graduation audit.
You must submit a Graduation Audit Application which you get from the Admissions & Registration Department. You must do this to be eligible to graduate.
If you are graduating from more than one program, you must submit a Graduation Audit Application for each certificate or diploma.
We strongly encourage you to submit your Graduation Audit Application when you complete 75% of your College program credits. This helps avoid last minute problems.
Applying for Graduate and Conferral DatesStudents may graduate after completing their program requirements in the Fall, Winter or Intersession semesters. Only one official Graduation Ceremony will be held, in the Spring. All students who had diplomas and certificates conferred the previous Fall or Winter, and those who are eligible to graduate in the first Intersession will be listed in the official Spring Graduation Programme. Students must submit an Application to Graduate by the published deadline to be considered for graduation.
Fall Graduation: Diploma is conferred on January 15. The last day to submit an Application to Graduate to the Admissions & Registration Department to graduate in Fall is October 15.
Winter Graduation: Diploma is conferred on the Spring Convocation date. The last day to submit an Application to Graduate to the Admissions & Registration Department to graduate in Winter is February 15.
Intersession I (Spring) Graduation: Diploma is conferred on July 15. The last day to submit an Application to Graduate to the Admissions & Registration Department to graduate in Spring is March 15.
Intersession II (Summer) Graduatioin: Diploma is conferred on September 15. The last day to submit an Application to Graduate to the Admissions & Registration Department to graduate in Spring is March 15.
There are no ceremonies for the Fall or Winter conferral dates, but graduates from these periods are invited to attend the Graduation Ceremony in the Spring.
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CNA-Q TESTING CENTREThe CNA-Q Testing Centre manages all Academic English and Math Placement and Proficiency tests. We are also an International English Language Testing System (IELTS) centre.
We offer IELTS Academic and General Training, IELTS for UKVI and IELTS Life Skills. You can register for these tests online at www.my.ieltsessentials.com or by visiting the IELTS Centre (Building 3, 2nd Floor). For more information visit the following IELTS pages at www.cna-qatar.com or www.ielts.org or www.idpielts.me
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USEFUL TIPS
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HOW TO STUDYTo succeed at CNA-Q you need to develop good study skills.
Here are some study ideas you may find useful. • Use your course outline and course objectives as a study tool. • Study the subjects you find hard first and leave the easy subjects until
later. • Make a study schedule before an assignment or test – do not leave
everything until the night before. • Study in a quiet place.
A few more study ideas: • Think about what time of day you study best and study during that time. • Review your chapters and notes each week. • Ask yourself questions when you read and write down important
information. • Take notes in class and after class rewrite the important information. • Use highlighters, index cards and sticky notes to stay organized.
TIPS ON STUDYING ENGLISHYou will learn English if you put in the time. Here are expert tips to help: • ATTEND. Class time is the best time to speak English. You can speak
and you can listen.
• PARTICIPATE IN EVERY CLASS. Do not be afraid to make mistakes in class. Speak, answer and ask questions.
• STUDY EVERY DAY. Work on your English one or two hours every day to get 70% or higher in your EFL course.
• LEARN GRAMMAR. You need to know grammar to know English well. Review your grammar every day.
Here are a few other ideas you can try: • Prepare for tests and exams. If you have a writing test, study
by writing. If there is listening in the test, then practice listening. Ask your teacher for practice questions and make up your own test questions.
• Remember your goals. Have a clear reason for learning English. Set goals for what you want to learn.
• Work together. Work with classmates to learn vocabulary, study for tests and practice speaking English.
• Get help if you need it. Talk with your teacher.
• Visit the Independent Learning Centre in the Learning Commons in Building 3. Qualified teachers there can help you. You can have one-on-one tutoring and join conversation groups.
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HOW TO TAKE NOTESWhy take notes?When you take notes, you record information from a class or reading assignment. If you take notes you can find important information when you study. As a College student, you will develop your own style of note-taking. You may want to try the following method of note-taking.
The Cornell or Two-Column Note-Taking MethodIf you use this method you make two columns on a page. This separates information into main ideas and details. The left column is for the main idea and the right column is for the details.
Here’s how to do it: 1. Divide your pages into a chart like the one below. Of course you would
use a full page to make room for your notes; you see just the sections below.
2. In class, write important words/ideas in the left column and details/facts in the right column.
3. After class, at the bottom of the chart, summarize the most important point in your own words.
4. Review your notes each day.
MAIN IDEAS/IMPORTANT WORDS DETAILS/FACTS
Summary
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HOW TO WRITE A REPORTAs a student you may have to write a research paper, essay or report. Here are some suggestions to help you succeed:
1. Start early – Managing your time well is important to the success of any project. Give yourself lots of time for your writing project.
2. Be interested – Find a topic that interests you. If you want help with this, ask your instructor to guide you to come up with the right topic for you.
3. Know what your instructor expects – Be sure you know how many pages or words you will need to write to complete the assignment.
4. Collect information – Search the Internet and the library for electronic and print resources about your topic. The Library and Learning Commons staff are happy to help you find quality information.
5. Cite sources – As you research you will find information you wish to quote or paraphrase. Print or copy this material. If it is from an electronic source, copy the URL. If it is from a print source, write down the name of the book or journal article. Always record the name of the author and the date of publication.
6. Create an outline – Make a list of bullet points. Each item on your list should be a major topic for your paper. You may need to create smaller topics (or sub-topics). Your outline should show your introduction, body and conclusion.
7. Write a draft – The first draft of the paper is sometimes called the “rough draft.” Write this as quickly as possible. Do not worry about doing your best work. It is more important to get your ideas down on paper.
8. Double-check – Have you followed the assignment instructions? Have you cited all your sources properly? Have you created and followed your outline? Do you have a reference page with all your sources listed alphabetically? This is a good time to show the paper to a friend who is strong in English, or to a staff member of the Advanced Writing Centre.
9. Revise and edit – Go back and change the sentences and paragraphs in the draft to create your best writing. Use the feedback from your friend or instructor to make changes. Be sure to follow the formatting guidelines your instructor gave you.
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HELPFUL EXAM PREPARATION HINTS These suggestions can help you master writing tests and exams: • Study in small groups. • Create your study group with other students who are serious about
studying. • Go over as many different problems as you can. Don’t leave a problem
until you’re sure you can do it by yourself. • Brainstorm possible exam questions and answer them. • Make up a one-page summary sheet. List key ideas, equations and
procedures that you might need to know on the exam.
Just before the exam follow these pointers: • Don’t stay up all night studying. Have a good night’s sleep before
the exam. If that doesn’t happen, take a nap or short rest before the exam.
• Set up a backup system for your alarm clock. Set a second alarm, or arrange for a wake-up call from a friend.
• Arrange for backup transportation to the campus. • Leave your phones in your car or locker. • Bring only what you need to the exam including: - Several pencils with erasers or pens - Calculator with extra batteries - Other material your instructor has told you is OK to bring in
EXAM ANXIETYThere are different types of exam anxiety or stress.
When you are not prepared for the exam your stress level rises. This often happens when you have not studied enough or when you do not know how to study.
A second type of stress may come even when you have studied enough. You may feel so anxious during the exam that you cannot remember anything.
How can you manage exam anxiety? Here are some suggestions: • Prepare your own test questions and answers as practice • If you are very anxious, do not talk to anyone before you start the exam.
Just before an exam other students’ stress can make you more nervous. • Learn how to relax. Take some slow, deep breaths before you start to
write the exam.
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MANAGING YOUR TIME WELLTime management helps you organize your time well to achieve your goals and succeed at what you do. Time management helps you organize and get things done.
Here are some time management tips: • Make a timetable and enter your required activities like class, work,
study and relaxation. • Highlight the most important activities in your timetable. When time is
limited focus on them. • Look at your schedule each night to prepare for the next day. • Write down your homework in your mobile phone or day planner and
look at it every day. • Attend all classes and stay focused on learning. • Start assignments and projects as soon as they are given. • Divide big tasks and assignments into smaller parts. Work on one
part at a time. • Get help when you need it to keep on track.
See the counsellor in your school if you are having troubles with your studies or for additional tips for student success.
They are there for you.
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IT INFORMATION
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COMPUTER RESPONSIBILITY AND ACCEPTABLE USER AGREEMENT POLICYThe following is a long list of the rules and responsibilities you have when you are using the College computer facilities. In general it says you should use the computers for your studies and not for any illegal or forbidden activities. It tells you about your rights to privacy, and the rights the College has as owner of these facilities.
Look over the policy to know how you can use the computer facilities while you are a College student.
1. The College owns the CNA-Q computer facilities. You can use them for College-related activities only. Only the faculty, staff and students can access College computer facilities. In special circumstances, others may use the facilities if a member of the management team approves this.
2. The Manager of IT Operations controls access to the College computer systems. The manager also controls giving out accounts and passwords.
3. These policies cover access to computer networks through College computing facilities, including the CNA-Q public Wi-Fi.
4. You may use computer equipment and accounts only for College-related purposes. The College must approve commercial or non-College related use.
5. Your account cannot be used by others. You are responsible for any action or policy violations committed using your account. You are expected to use the account responsibly. You must protect your password and be careful that while you are logged into the account only you have access to the account. If you are caught using another user’s account you may be disciplined.
6. IT Operations personnel monitor the use of facilities to maintain system integrity performance. When personnel perform this task, they do their best to respect your user privacy.
7. You may use electronic data communications facilities for College-related activities only. You cannot send or store untrue or hurtful messages.
8. You may not change a computer system’s performance. You may not limit authorized personnel access to any College computer system or resources.
9. You may not damage computer systems through gaps in computer security systems. You may not use knowledge of a special password to get extra resources or take resources from another user. You cannot use a special password to gain access to systems or use systems without proper permission. If you discover a security problem, or a special password, you must report it immediately to the IT Operations Manager.
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10. After we upgrade copyrighted software, we uninstall previous versions unless the license permits us to let the previous version remain.
11. If you are currently enrolled in a College diploma or certificate program you can use the computer resources for your studies and research. You may not use the resources for any commercial or business reasons. You can use the computer resources only if you follow the policies explained here.
12. Your personal student files located on these systems are considered confidential and only you can access them. The College makes every effort to protect the confidentiality of your files while you are enrolled at the College. When you are no longer a current student, the College is no longer responsible for the files. When you graduate or stop attending the College you should remove your files before your registration ends. If you don’t remove your files the College has the right to delete them after a reasonable period of time without notice. Your files are confidential until they are removed. In special cases the IT Operations Manager, or delegate, may give you permission to leave the files in the system.
13. If you forget your password, you can visit our password reset portal at www.password.cna-qatar.edu.qa and follow the onscreen instructions. Alternately, you can visit the Student IT Help Desk at the Learning Commons in Building 3, and you must show your College ID or a valid photo ID. We do not reset passwords over the phone, via email or SMS request.
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INTERNET PROVISIONS1. The College has software and systems in place that can monitor and record
all College-based network usage.
2. The College reserves the right to inspect any and all files stored in private areas of the College network in order to assure compliance with policy.
3. If you find yourself connected accidentally to a site that contains sexually explicit or offensive material, you must disconnect from that site immediately, even if that site passed any screening or rating program. Offensive or sexually explicit material may not be displayed, archived, stored, distributed, edited or recorded using the College network or computing resources. The College uses software and data to identify inappropriate internet sites. The College may block access from all such sites especially where it results in network slowdowns.
4. You may not use any College resources for illegal activity. These activities result in student discipline. The College will cooperate with the legitimate law enforcement agencies.
5. The College owns any software or files downloaded via the Internet into the College’s network. The College can move or remove such content without notice if it violates the provisions of this policy. The person responsible remains accountable for his/her action even after the content is removed.
6. You may not use College facilities to download or distribute copied software or data. This is strictly prohibited.
7. You may not use the College network, including wired and wireless networks, to spread any virus, worm, Trojan horse, or trapdoor program code. This is strictly prohibited.
8. You must have express permission from the Marketing and Public Relations department to speak on behalf of the College to the media, analysts, in public gatherings, or on any social media platform. It is strictly prohibited to do so without this permission.
9. You may not distribute protected information originating from the College systems. Doing this even when you were unaware may be subject to disciplinary action.
10. You may use the Internet resources for non-business or non-study related research or browsing outside of class hours if you follow all other usage policies. The College may remove this privilege if excess network traffic interferes with the smooth flow of the College’s business or academic applications.
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11. You may not download or install any software or application. Your faculty advisor must make any software requests to IT. The software must have a direct College-business or class use and must be properly licensed and registered. The College owns all downloaded software which must be used only under the terms of its license.
12. You may not use College internet facilities to download TV shows, movies, music, entertainment software or games, or to play games against opponents over the Internet or LAN, except in the lounges dedicated for this purpose.
13. You may not use College internet facilities to upload any software licensed to the College or data owned or licensed by the College without explicit authorization from the manager responsible for the software or data.
If you do not follow these policies:The College deals with internet-system offenses in the same way as violations of the other College policies. The Student Code of Discipline applies, which may result in disciplinary action. The full range of disciplinary actions may include loss of computer privileges for a specified time, dismissal from the College and/or legal action. Violation of some of the above policies may be a criminal offense.
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College of the North Atlantic – Qatar
293 Jelaiah Street 68 Al Tarfa, Duhail NorthP. O. Box 24449Doha, Qatar
Phone +974 4495 2222 Fax +974 4495 2200Email [email protected]
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