Challenges of Branding the Baltic Sea Region
Transcript of Challenges of Branding the Baltic Sea Region
Title: Challenges of Branding the Baltic Sea Region
Course: BSRM3200 Introduction to the Baltic Sea Region
Name: Sofiia Bogdanova
Student number: 511346
November 2014
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Introduction
Nowadays all the territories are forced to compete with each other in order to attract more tourists,
foreign investments or simply make themselves more visible on a global scale. In other words, today
countries, regions and even cities have to advertise themselves extensively so that they would be able
to stand out. In their promotion efforts many territories use tools which originally come from
marketing. One of these tools is place branding which is firmly rooted in such key marketing
communication concept as branding or brand management. Applied to places, this concept suggests
that countries, regions and cities can be branded just like products or services (Rainisto 2003, 3). The
difference is that while successful product branding usually means bigger sales, successful place
branding activities allow territories to attract more people, money or resources.
Although place branding is not entirely new, one can argue that exactly today this concept is more
important than it has ever been before. This is especially relevant to European countries, as according
to Kotler:
All European communities cannot prosper in the next millennium. There will be
winners and losers. Some places may prosper through luck, accident, or initially strong
endowments without applying strategic market planning principles. But market forces
keep changing and don’t forgive the complacent. We believe that the places that
seriously apply the principles of strategic market planning will build a better future for
their citizens and local businesses than those places that leave their future to chance
or inertia (Kotler et al 1999, x).
Thus, developing an effective place branding strategy becomes a main challenge for local authorities.
Indeed, some places have been more successful in their branding efforts, while some others – less.
The Baltic Sea Region today is more likely be sited among the latter as according to Andersson and
Brask (2012), the region remains indistinct, being unknown and lacking a clear brand image. Their
conclusion is not groundless being backed up by several independent studies. Thus, in 2003 the Baltic
Development Forum together with the Observer conducted a research on media perception of the
Baltic Sea Region. The main purpose of the research was to understand how the region was portrayed
in the media as according to Ellemann-Jensen, the Honorary Chairman of the Baltic Development
Forum, it was exactly the media which had “a crucial role to play in drawing the attention of the
public, the business community - and the world - to the Baltic Sea Region” (Baltic Development
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Forum, 2003). Baring in mind the fact that the study was led in the Baltic Sea Region countries the
outcomes of it were quite astonishing. It was revealed that the media within the region showed little
interest in the Baltic Sea Region as an entity. Perhaps a more surprising finding of the study was that
even the term “the Baltic Sea Region” itself was used rather obscure, as in many cases it was difficult
to understand if the media was addressing the Baltic Sea Region countries or the Baltic countries
(Latvia, Lithuania, and Estonia) alone (Baltic Development Forum, 2003). Later in 2006 a study by
the BalticStudyNet, a network aimed to promote research in and on the Baltic Sea Region, concluded
that the Baltic Sea Region "appeared to be a white spot on the global map" ( Schymik 2007, 18).
Despite all the promoting efforts, the region did not become a visible entity neither in politics nor as
a market place (ibid). Next, in 2012 a Policy Action Plan for the Marketing of the Baltic Sea Region
prepared by the Baltic Development Forum showed that the Baltic Sea Region has not been successful
in developing a coherent brand image (Policy Action Plan 2012, 5). The same report, however, stated
that there was no lack of branding initiative or activities in the region, underlining that many networks
and organizations work to brand and market the Baltic Sea Region (ibid). The objective of this essay,
thus, is to examine branding efforts undertaken to increase the visibility of the Baltic Sea Region as
an entity on the global scale. To do so the author will first introduce the concept of place branding.
Secondly, the complex nature of place branding and the difficulties it creates for promoting a territory
will be discussed more detailed. The author will then devote some time to talk about macro-regional
nature of the Baltic Sea Region to show how unique this territory is for place branding. Finally, the
challenges of branding the Baltic Sea Region that largely come from the fact that the Baltic Sea
Region is not a homogeneous territory but a macro-region encompassing several different countries
will be addressed.
Place Branding: theoretical foundations
Place branding as a practice can be traced back throughout history. Simon Anholt, who has largely
contributed to the theory of place branding and is often consider one of its founding fathers, points
out at Alexander the Great who “understood that places depend on their image for everything they
do, and that a deliberate policy of managing that image pays dividends” (Anholt cited in Simms,
2008). Similarly, Ashworth and Voogd (1994, 39) argue that “since Leif Ericson sought new settlers
in the 8th century for his newly discovered "green" land, the idea of deliberate projection of favorable
place images to customers, investors, or residents has been actively pursued”. When it comes to
development of place branding as a theoretical concept there is less unanimity among scholars on its
origin. Van Ham (2008 – 132), for example, links place branding to a long tradition of reputation
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management, spin-doctoring, and propaganda. Yet, the most common approach is to look at place
branding through a prism of marketing as in today’s reality the country's image is deliberately formed
through advertising, promotion and other marketing instruments (Chernyshov 2012). In the opinion
of Kotler (2002, 32) applying marketing strategies to a territory helps to create a strong territory brand
and provide the territory with stable development. Perhaps, the best explanation of why territories are
nowadays being branded in the same way products are was given by Anholt. According to him
globalization led to “the rapid transformation of the world from a global battleground to a global
marketplace”, making the countries compete on the basis of their “cultural, environmental,
imaginative and human qualities rather than raw power” (Anholt 2010, 37). As this competition is
heating up, having a low visibility or a weak brand becomes “a serious handicap” (Andersson 2010,
10).
Thus, it was exactly the context of increasing territorial competition that created a need for place
branding as a way to improve the image of the territory for different types of audiences. If in the past
the main assets of a place included its geographical location, natural resources, or products produced
within its territory, nowadays the main asset of a city, region, or a country is its brand. The reason for
this shift is that today many places offer nearly the same advantages – territory, developed
infrastructure, skilled workforce, and even similar political systems. So, those advantages become of
less importance when it comes to choosing a place for holidays or an investment destination bringing
a more comprehensive picture of the place – its brand – to a foreground. A good illustration for this
statement can be the case of Nigeria. The country is currently the biggest economy in Africa, it is rich
in resources, it has the biggest population and favorable geographical location (The Economist, 2014).
Yet those physical advantages are overshadowed by Nigeria's image of a highly corrupted country,
making it a no go investment destination for many companies.
However, place branding should be understood larger than just advertising a certain territory. While
increasing the place’s attractiveness on a global scale can be considered an external function, place
branding does serve internal goals as well. First of all, place branding always markets the outstanding
qualities of the place be it nature, cultural heritage, regional food, or traditional products.
Emphasizing any of these promotes a sense of territorial belonging among the local population and
builds up the pride of being a member of a certain territory. While this has little to do with external
marketing of the place as such, it is crucial for communal development. Next, successful place
branding requires a lot of internal self-reflection simply because before starting to work on a branding
strategy one has to be sure there is an understanding of what is actually being branded. In this sense,
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place branding can be a very beneficial process for newly established countries or those undergone
serious changes. For instance, Wally Olins, the British branding guru, points out that some nations in
central and eastern Europe as well as former Soviet countries have either never existed before or did
so in an entirely different form. Those countries are using place branding “to try to find out who the
hell they are, as much for themselves as for anybody else, and to establish themselves in a world
where they feel profoundly threatened” (Olins cited in Simms 2008).
Thus, place branding should be viewed as a complex activity which has both external as well as
internal implications. This complex nature is at the same time something what makes place branding
inherently challenging. Perhaps, the biggest challenge of place branding that also differs it from
product branding is that a place brand cannot be constructed artificially but it has to relay on reality.
To put it simply, the desired brand must be credible in reflecting the place’s substance. For instance,
if a territory wants to create a brand around its cultural heritage it has to have one and it has to invest
in museums, opera houses and other cultural attractions. Place branding which is trying to sell
something what the place is not in reality is nothing than a propaganda. Another challenge is that
many places intentionally or not already have a certain brand or perception which is sometimes hard
to change. It was back in 1983 when the U.S. President Ronald Reagan spoke of the Soviet Union as
an evil empire but it is nowadays Russia which is still struggling with this image. For some scholars
this challenge is even a reason enough to believe that branding cannot be applied to places as while a
product can be re-branded a territory cannot (Olins 2004, 18). Finally, another factor that seriously
challenges place promotion is that place brands, especially regional brands, will co-exist with other
brands. Thus, a city brand will most probably co-exist with the country brand and those two brands
need to be in line with each other. For example, if a country promotes itself as a guardian of traditional
family values and a city within this country tries to create a city brand of a popular gay destination,
those efforts would unlikely be successful as both brand strategies are mutually exclusive.
Branding a macro-region: challenges of branding the BSR
The Baltic Sea Region is a quite unique territorial entity not just in terms of place branding. The
region is often outlined as an area of cooperation “where new ideas and approaches can be tested and
developed over the time as best practice examples” (Joenniemi 2009, 4). Perhaps, the main reason
why the region is often seen as a model and experimental area is the fact that in 2009 it became the
EU’s first macro-region followed later by the Danube Region, the Adriatic and Ionian Region, and
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the Alpine Region. The common view is that the practices which will work for the Baltic Sea Region
might be as well successfully applied to the other macro-regions.
Generally a macro-region is understood as an entity that “encompasses communities and regions from
different countries, which have common or complimentary assets, are facing common challenges and
have common objectives” (Blaise and Liepa 2011, 4). The Baltic Sea Region as a macro-region is
very complex as it encompasses five post-Soviet countries (Estonia, Latvia, Lithuania, Poland and
Russia), five Nordic countries (Denmark, Finland, Iceland, Norway and Sweden), and Germany.
Consisting of so many stakeholders the region is heterogeneous in many aspects, including history,
language, and religion. This makes some experts even question whether something encompassing so
many countries can be branded as one united entity. Erki Peegel, who was leading the Brand Estonia
project, remains skeptical about the prospect of branding the Baltic Sea Region: “Personally I can't
foresee that in the next five years there will be BSR cooperation in branding including Russia and
Germany in the brand” (cited in Collier 2008). However, not everyone in the Baltic Sea Region shares
the view of Peegel. The former Latvian ambassador to the U.S. Ojars Kalnins sees the Baltic Sea
Region promotion as an ongoing process “maintained by a group of enthusiasts — individuals in each
country who believe in the idea and want it to go further” (ibid). Andersson (2010, 61) too agrees that
there is “a very large number of activities, networks and organizations working to brand and market
the Baltic Sea Region”.
Indeed, for the last fifteen years there have been many branding activities around the Baltic Sea
Region as an entity as well as in individual Baltic Sea Region countries. It is commonly agreed, that
one of the first times when the idea of branding the Baltic Sea Region was officially discussed was
in 2000 at the Baltic Development Forum. Back then the need to actively promote the region in order
to attract more investors was the key idea of the summit in Malmö. Since then discussions on branding
the Baltic Sea Region have been led at almost every summit of the Baltic Development Forum
(Andersson and Brask 2012). A year later at the Baltic Development Forum summit in St. Petersburg
one whole plenary session was dedicated to the issue of branding the Baltic Sea Region with the
experts and policy makers discussing how applying of place branding could improve the image of the
region (ibid). The new impetus to discuss the issue was given by the EU enlargement in 2004 when
three Baltic countries of Estonia, Latvia, and Lithuania as well as Poland joined the Union. After that
the topic of branding the Baltic Sea Region was also discussed on an EU level. In 2005 the Baltic
Strategy Working Group of the Baltic Europe Intergroup of the European Parliament presented
Europe's Strategy for the Baltic Sea Region, a report which had a whole chapter dedicated to the
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image and identity of the Baltic Sea Region. In this report it was stated that “marketing the Region as
a whole does not only raise the political profile of the Region, it also opens up considerable mutual
economic benefit” (Europe's Strategy 2005). The next milestone in developing the Baltic Sea Region
brand was the BaltMet Promo Project launched in 2007 and finished in 2011. The BaltMet Promo
was the first joint marketing effort of the Baltic Sea Region. The rationale behind the project was “to
join forces in promoting the Baltic Sea Region on a global scale” (Baltic Development Forum, 2003).
The outcome of the BaltMet Promo Project was a Policy Action Plan for the Marketing of the Baltic
Sea Region addressed to policy makers in the Baltic Sea Region. Among concrete suggestions on
how to create good conditions for marketing the region globally was the creation of a common basic
brand and communication platform which would make it easier to co-ordinate activities and convey
coherent messages (Policy Action Plan, 2012). Such collaborative platform was created in 2012 with
the launch of ONE BSR project. The project aims to market the whole region and its different parts
by developing joint promotional services and test them in practice (ONE BSR Newsletter, 2014).
One can reasonably argue that the ONE BSR project is a continuation of the BaltMet Promo Project.
Yet, the difference is that the BaltMet Promo was exploring the foundations of place branding in
general as well as the condition under which it could be applied in the Baltic Sea Region. The ONE
BSR project has a more specific aim – to identify key elements for the image and identity building of
the region (ONE BSR Newsletter, 2014).
However, despite all the high-level interest in joint promotion, the marketing and branding of the
region has not yet developed neither does the Baltic Sea region exist as a region with a recognized
image (Action plan for the Baltic Sea Region, 2013). As it was already mentioned above the reason
for that should be traced in the macro-regional nature of the Baltic Sea Region. Basically, anyone
working on branding the Baltic Sea Region would face all the inherent challenges of place branding
with the only difference that in the macro-region those challenges would be brought on a macro-level.
Perhaps the biggest problem is, while being a pioneer in many other things, the Baltic Sea Region is
also a pioneer when it comes to branding a place larger than a country. A very simple internet search
on branding a macro-region necessarily links it to the Baltic Sea Region. There is no other example
on macro-region branding than branding the Baltic Sea Region yet. Literature on branding the other
macro-regions is only developing, and it is all still based on the existing materials on the Baltic Sea
Region. Even though Simon Anholt does mention regional branding, he always refers to a region
within one country. Branding a macro-region is clearly an insufficiently explored niche in place
branding. Thus, any activities undertaken to brand a macro-region, be it the Baltic Sea Region or any
other region, would be furthermost tested by trial and error method rather than any existing theory.
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Another challenge of branding the Baltic Sea Region is the question of what exactly should be
branded. As it was already mentioned above an artificially created brand would only work in product
branding. Acting the same way in place branding would mean sliding down to a mere propaganda.
Thus, branding the Baltic Sea Region has to be based on something really existing, something relevant
to all members of the region. And here comes the problem of a macro-regional nature – how do you
find something what would be relevant and what would be common for so many different countries.
They have different historical and cultural background. There is no religious unanimity: some practice
Lutheranism, some are Protestants, some are Orthodox, while the majority of population in Estonia
is even non-religious. The countries of the Region don’t have a single language community, which
for example could be used as a solid pillar to brand one country. Even the name “Baltic Sea” is not
commonly used across the region. The name “Baltic Sea” is only used in Latvian, Lithuanian, Polish,
and Russian. Other languages - Danish, German, Icelandic, Norwegian and Swedish – use the name
“East Sea” instead. In Estonia the sea is located in the West of the country and, thus, holds the title
“West Sea”. A more interesting story is with Finland, where the Sea is also in the West of the country,
but still carries the name “East Sea”.
In fact, in the very beginning the Baltic identity of those countries was seen as a possible common
brand. The logic was quite simple: while all these countries are included in the Baltic Sea Region
they must have something what makes them Baltic. The “Balticness” as a possible image to brand
the Baltic Sea Region was offered by Latvia as it claimed that the Baltic Sea Region “possesses an
environment of common values and objectives” (Andersson and Brask 2012). However, a 2008 study
by Pilecka conducted together with the Office of the Committee for European Integration showed
that there is no clear public perception of what countries can be included under the “Balticness”
umbrella. For example, only 47% considered Lithuania as part of the Region, whereas Norway was
seen as a Baltic Sea Region country by 53%, some 12% of the respondents even included the United
Kingdom in the Baltic Sea Region (Pilecka cited in Andersson 2009). A more recent report Attitudes
and Prejudices between the Baltic Sea and the Mediterranean Regions by Kehys – the Finnish NGDO
Platform to the EU – undertaken among the Mediterranean countries and the countries of the Baltic
Sea Region, suggested the lack of common identity among the Baltic Sea Region countries.
According to the survey, 62% of respondents answered that they do not at all consider themselves to
be Baltic, revealing that there is not much of a we-feeling among the Region (Larsson 2010, 8).
Moreover, the survey also revealed that the national identity is predominant in the Baltic Sea Region,
as 71% of the respondents identify themselves with only or mostly their own nationality rather than
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with the regional identity (ibid, 10). Simon Anholt gave another reason why emphasizing the
“Balticness” is rather a minus for branding the Region: “The word Baltic is strongly negative as far
as general public is concerned. It is associated not with fast-growing economies and IT but with a
vague image of a miserable, gray, post-Soviet wasteland, probably contaminated, with no culture, no
self-respect, and nothing of any interest to anybody” (Anholt cited in Collier 2008). While this
statement is a bit too strong, it is nevertheless hard to disagree that branding the Baltic Sea Region
should be formed around some different theme or topic which would make sense for the whole Region
as well as each single country within this Region.
Conclusions
While it is yet hard to speak of a Baltic Sea Region brand as an existing phenomenon, this essay has
clearly showed that the reason for that should not be linked to the lack of promotion activities. On the
contrary, the fact that so many stakeholders, organizations and individuals are captivated by the idea
of branding the Baltic Sea Region as one entity is a clear indicator that branding the Region will not
disappear from the agenda.
From what has been discussed in this paper, few recommendations can be made for branding the
Region. First of all, it is absolutely necessary that all the parties involved accept that the Baltic Sea
Region is a pioneer in terms of branding a place larger than one country. Thus, as mentioned before,
it is impossible to determine in advance if a certain branding initiative would work or not. Any
promotion activity within the region can only be tested on practice and not in theory. Hence, any
negative experience should not lead to a conclusion that branding the Baltic Sea Region is impossible,
but rather it should be a sign that another approach is needed. Secondly, the macro-regional nature of
the Baltic Sea Region should be taken into account. Any branding strategy developed for the Region
should be based on the fact that the Baltic Sea Region is a macro-region and, thus, all the challenges
it implicitly inherits would impact any branding efforts. Finally, there should be a clear understanding
of what is being branded. Despite all the activities in the direction of searching a common image or
brand it has not been developed yet. But a lot of experience and research is accumulated both by
organizations and individual countries. Perhaps a revision of this experience as well as a deeper
immersion into macro-regional nature of the Baltic Sea Region would help to develop some new
ideas. Perhaps another research on how the region is perceived by the population within it would
reveal similarities which could be used to create a common brand. In any case, branding the Baltic
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Sea Region is a long-term process and the more challenging it seems now, the more rewarding it will
be at the end.
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