Bus Service Improvement Plan 2021 - Cumbria County Council

cumbria.gov.uk

Bus Service Improvement

Plan2021

Cumbria County Council

Serving the people of Cumbria

Contents

Introduction

Overview

Current Offer to Passengers

Headline Targets

Delivery

Reporting

Overview Table

Appendices

4

6

10

22

24

40

42

48

Bransty Row, WhitehavenCover photo: Windermere Road, Kendal


Serving the people of Cumbria Serving the people of Cumbria

Bus Service Improvement Plan 2021

54

Introduction

The Government has recently set out its vision to deliver better bus services for passengers across England. The National Bus Service Strategy for England sets out the ambition and opportunity to deliver better bus services for passengers across England, through reform of how services are planned, delivered and funded.

Alongside the strategy, the Government has earmarked £3 billion towards improving bus services throughout England. All Local authorities are expected to work with bus operators, business and communities to develop a Bus Service Improvement Plan. This plan sets out Cumbria’s ambitions for bus service improvements, and is an essential first step to securing bus funding to deliver the improvements to benefit people living, working and travelling in Cumbria

About Cumbria Cumbria has a population of 496,200, making its population only the 41st largest of 48 Counties in England, but it has an area of 6,768 km², making it the 3rd largest in England. With only 73 inhabitants per km², it is the second least densely populated county in England.

It is difficult to provide viable bus services across Cumbria, especially in rural areas, Just over half the population live in the nine largest towns with populations of over 10,000

Frequent bus services operate in most areas of the two largest towns, Carlisle and Barrow, which between them make up a quarter of the total population of Cumbria. Good but less frequent services run in other towns of over 10,000 population.

Trunk routes between large towns are good with hourly or better services on most routes, but many rural areas off main roads have limited or no service.

There can be a wide disparity in services, for example in Copeland areas around Whitehaven have reasonably frequent services, but South of Thornhill there are no longer any bus services.

The Lake District National Park has around 19 million visitors a year to an area with a population of only 40,000, which means that many areas in the central area (Keswick to Windermere, plus Borrowdale, Coniston and Langdale valleys) have much better bus services, especially in the Summer, than could be sustained by the local population.

Prior to the Transport Act 1985, the County Council was spending £2.5million on support of local bus services (£7.7 million at 2020 values). By 1998 this had fallen to £180,000 per annum. In 1998 the Council received the tenth largest Rural Bus Subsidy Grant settlement in the Country, of just under a £1 million, so a fivefold increase in funding for local bus services.

In 2014, in response to Government funding reductions, the Council took the difficult decision to withdraw subsidies for the provision of bus services. Most bus services in the county therefore run on a commercial or voluntary basis. The Council still provides a wide range of support to bus operators and a variety of community led, often demand responsive solutions are in place across the County.

The Courts, Carlisle

A number of large settlements such as Millom (7.8k), Appleby (3k), Sedbergh (2.7k), Alston (1.1k) Kirkby Stephen (1.8k); Seascale (1.7k), Shap (1.2k), have very limited or no bus service, often due to their location being some distance from other large settlements.

In Spring 2021 the Council was successful with a bid for £1.5 million of support from the Rural Mobility Fund. This will be used to establish pilot schemes in four areas of the county, Egremont/St Bees; Millom; Penrith and Wigton. One of the key objectives of these schemes will be to offer transport for work and post-16 education in rural areas around the “Hub towns” to link with existing transport provision.

Cumbria Reform In July 2021 it was announced that the County Council and six District level Authorities, would be combined to form two Unitary Authorities from April 2023, with the current Allerdale, Copeland and Carlisle areas, forming one Authority and Barrow, Eden and South Lakeland will form a second. It is not yet decided how Transport Services will be delivered through Local Government Reform.




76

Overview

The Bus Service Improvement Plan will cover the whole of the current Cumbria County Council area.

It is intended that the same area will be covered by a single Enhanced Partnership with the county’s bus operators, and that consideration of franchising is not currently appropriate for the area .

The Plan will be reviewed prior to 31 October 2022.

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Centre

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River Petteril

River Eden

River Eamont

River DerwentRiver Caldew

Bassenthwaite

River Cocker

Loweswater

Ullswater

RiverLowther

RiverEllen

River Greta

RiverEhen

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EnnerdaleWater Buttermere Thirlmere

Haweswater

WetSleddale

River Irt

Wast Water

Grasmere

Rydal Water

River Eden

River Esk

River Duddon

Devoke Water

SeathwaiteTarn

EsthwaiteWater

Winderm

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Fisher Tarn Reservoir

River Lune

River Kent

KillingtonReservoir

River Lune

Borrans Reservoir

River Lune

River Wenning

River Lune

River Liza

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HeyshamPort

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High Bentham

Clapham

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FurnessLine

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Bootle

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Sellafield

Cumbrian Coast Line

Braystones

Corkickle

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Brampton

West CoastMain Line

Dumfries Line

CumbriaCoast

Line

Tyne Valley Line

WestCoastMain Line

WestCoast Main Line

LakesLine

o

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Ribblehead

Horton in Ribblesdale

Birdoswald Roman Fort

RomanArmy

Museum

Pennine Way

Northumberland National Park

NORTHUMBERLAND

SCOTLAND

Hadrian’s Wall

Hadrian’s Wall

Hadrian’s Wall

Solway CoastArea of Outstanding

Natural Beauty

Talkin Tarn Country Park

Solway CoastDiscovery Centre

Lintley

South TynedaleRailway

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Pennine Way

Pennine Way

Pennine W

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Cow GreenReservoir

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Mines Killhope Lead Mining

Centre

i

Aquarium, Museums,

Indoor Carting

UpfrontGallery Hutton

in the Forest

Watermill Village Bakery

The Lake District Wildlife Park

Wordsworth House,Brewery

Castle,Museum

iLangdon Becki

10-Pin Bowling, CinemaMuseum, Speedway

Workington Hall

i Mirehouse

Skiddaw

Dalemain

Rheged

i

Brougham Castle

Dufton

Whinlatter Forest Visitor Centre

Go Ape

WhinlatterPass

Mining Museumi

AiraForce

CastleriggStone Circle

i

Haig Mining Museum

The Rum StoryThe Beacon

i

Ennerdalei

Black Sail

Honister Hause

Borrowdale

HonisterSlateMine

HonisterPass

Helvellyn

Derwent Water

Helvellyn i

Castle

Ice Cream Farm

CUMBRIALake District National Park

i

Wastwater

Scafell Pike

Dungeon Ghyll Force

Langdale

Langdale

Dove Cottage

Rydal Mount

StockghyllForce

Kirkstone Pass

Armitt Museum& Library

i

MuncasterMill

Ravenglass & EskdaleRailway

Irton Road

The Green

Fisherground

Beckfoot

Dalegarth

Eskdale Mill

Eskdale

Muncaster Castle& Owl Centre

SunnyBank

Torver

WaterheadHotel

Parkamoor

Ruskin Museum

Coniston

Brantwood

CONISTONLAUNCH &

STEAM YACHTGONDOLA

Tarn Hows

Grizedale ForestCentre

Hill Top

i

i

Brockhole Lake District Visitor Centre

i

Town End

i

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Castle, Museums,Tapestry Exhibition,Arts Centre, Gallery,K Village Centre

i Far�eld MillArts & Heritage Centre

Yorkshire DalesNational Park

Folk Museum

i

Lake Bank

Stott ParkBobbin Mill

Lakeside

Fell Foot ParkLakes Aquarium

WINDERMERELAKE CRUISES

Lakeside & Haverthwaite Railway

LevensHall

Sizergh Castle

Wyndhammere

Hawes

Sandscale HawsSouth LakesSafari Zoo

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North WalneyNature Reserve

Dalton Castle

Furness Abbey

i

Glass Maker,Laurel & Hardy

Museum & StatueBrewery

HolkerHall

LakelandMiniature

Village

CartmelPriory

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ArnsideSilverdale

AONB

HeronCorn Mill

LeightonMoss

LakelandWildlife

Oasis

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NORTHYORKSHIRE

South WalneyNature Reserve

Foulney IslandNature ReserveA

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Hollywood Park & Dock Museum

AIsle of Man

car ferry33/4 hrs

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Dales Way

Dales Way

Dales Way

Museums

Cumbria Way

Coast to Coast

Cumbria Way

Cumbria Way

NineBanks

Coast to Coast

DURHAM

LANCASHIRE

Coast to Coast

LakelandMotor Museum

Lowther Castle & GardensBird of Prey

Centre

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Racecourse

Grasmere GingerbreadWordsworths grave

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Askham Hall and Gardens

562

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Lanercost Priory

BeatrixPotter

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106506562

Clifton

Lowther

Shap

Orton

Tebay

Grayrigg

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106506570

106 570

106 506

Hackthorpe

Service with at least one bus every two hours at least six days a week

Service with at least two buses per day on �ve days a week

Service with one bus per dayor on certain days of the week

Summer only service or wheresummer services are predominant

Summer only service (see notes above)

Winter only service

Dial-a-ride service(colour of road indicates days of week)

Town/city bus services

Route operates in direction of arrow only

Ferry service

National Express coach route

Railway line and station

Steam or narrow gauge railway station

Long distance footpaths

Information point/centre

Places of interest

Hadrian’s Wall

Youth Hostels

Lake District National Park boundary

Cumbria county boundary

Eden Benchmarks

KEY

Only services starting, �nishing or passing through Cumbria are shown on this map. Services are not shown within town and city centres. Roads without public transport routes are not shown.Services operating on school days / college days only are notshown.

Whilst every care has been taken in the production of this map, Cumbria County Council cannot accept liability for the consequences of any errors or omissions it may contain.

© Crown Copyright. All rights reserved. (100019596) (2007)

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Cumbria Way

August 2019

DUMFRIES

LOCKERBIE

ANNAN

CARLISLE

WIGTON

SILLOTH

MARYPORT

WORKINGTON

WHITEHAVEN

MILLOM

BARROW-IN-FURNESS

ULVERSTON

AMBLESIDE

KESWICK

COCKERMOUTH

MORECAMBE

WINDERMERE

KENDAL

KIRKBYLONSDALE

PENRITH

APPLEBY-IN-WESTMORLAND

BRAMPTON

Mouswald

Clarence�eld

RuthwellCummertrees Eastriggs

RiggGretna

LONGTOWN

Kirkpatrick-Fleming

KirtlebridgeEcclefechan

Scotsdike

Canonbie

Langholm

Westlinton

BeaumontBurgh-by-

Sands

Dykes�eldKirkandrews-

on-Eden

Kingstown

Blackford

Carwinley

Moat

Harelaw

Rowanburn

HoughtonDrumburghGlasson

Fingland

Kirkbride

Angerton

Port CarlisleBowness-on-Solway

Anthorn

Calvo

Skinburness

Blitterlees

Beckfoot

Mawbray

Blencogo

AbbeytownWaverbridge

Oulton

Waverton

MicklethwaiteDalston

Thursby

Kirkbampton

Great Orton

Morton

Cummersdale

Durdar

Bridge End

Nether WeltonBrackenthwaiteWeltonRosley

Grassgarth

Allonby ASPATRIA

Crosby

Dearham

BroughtonMoor

Seaton

Dunmail ParkGreat Clifton

LittleBroughtonGt Broughton

Blennerhasset

Baggrow Mealsgate

Ireby

Uldale

Castle InnBassenthwaite

Embleton

Sebergham

NewlandsHesket

Newmarket

Skelton

LittleBlencow

Caldbeck

HarringtonHigh

Harrington

Distington

Branthwaite

Bridgefoot

Ullock

CrossgatesAsby

LowLorton

Thornthwaite

Dubwath

Braithwaite

Threlkeld

Dale Bottom

Portinscale

Troutbeck

Hensingham

Bigrigg

Egremont

Thornhill

Cleator Moor

Cleator

Nethertown

Arlecdon

RowrahButtermere

Rosthwaite

Seatoller

Grange

Stanah

Wythburn

Glenridding

Grasmere

Gatesgarth

Calder Bridge

Seascale

Gosforth

Holmrook

Muncaster

NetherWasdale

SantonBoot

Dungeon Ghyll Chapel StileElterwater

Skelwith Bridge

HawksheadConiston

Clappersgate

FinsthwaiteBlawith

NearSawrey Ferry

House

Newby Bridge

Backbarrow

Haverthwaite

SparkBridge

GreenoddPenny Bridge

Lowick Bridge

LowickGreen

Kirkby-in-Furness

Ireleth

Broughton-in-Furness

Fox�eld

Haverigg

Green Road

Askam-in-Furness

Bootle

Hycemoor

Waberthwaite

Ravenglass

Linstock

Crosby-on-Eden

Warwick Bridge

LowRow

Milton

HaltonLea Gate

LambleyCoanwood

Haltwhistle

Newcastleton

Gilsland

Greenhead

WetheralScotby

Cumwhinton

Cotehill

CroglinAinstableArmathwaiteLow Hesket

Highbridge

Calthwaite

HighHesketSouthwaite

Plumpton Great Salkeld

High BankhillKirkoswald

Lazonby

Renwick

Unthank

GamblesbyGlassonby

MelmerbyLittle Salkeld

HunsonbyWinskill

Skirwith

Ousby

Edenhall

LangwathbyNewton Reigny

Laithes

Newbiggin

Carrshield

Nenthead

Nenthall

Ninebanks

ALSTON

StaintonYanwath

Tirril

Pooley BridgeAskham

Center Parcs Temple

Sowerby

Cliburn

Morland

Bolton

Helton

Culgaith

Milburn

Blencarn

KirkbyThore

LongMarton

Crackenthorpe

Warcop

Bampton

Burnbanks

Orton

Brough

KIRKBY STEPHEN

NorthStainmore

NatebyNewbigginon Lune

Wath

Ravenstonedale

Aisgill

Gaisgill

Tebay

GrayriggBurneside

Troutbeck

Staveley

Bowness-on-Windermere

Ings

SEDBERGH GarsdaleHead

Hawes

CowgillDent

Lenacre

Millthrop

Ribblehead

Austwick

Ingleton

Clapham

Turnstall

MellingWennington

Wray

Hornby

Burton-in-Kendal

OxenholmeNatland

Endmoor

CrooklandsHeversham

SedgwickLevens

MilnthorpeAckenthwaite

Lindale

High Newton

Witherslack

Storth

Arnside

Cark Allithwaite

FlookburghRavenstown

Cartmel

Lindal-in-Furness

Bardsea

Baycli�

Aldingham

Newbiggin

Dalton-in-Furness

NorthScale

BiggarRampsideRoa

Island

West Shore

Piel Island and Castle

Settle

Lupton

Bolton-le-Sands

Hest Bank

Caton

Brookhouse

Beetham

Hale

YealandConyers

Warton

Lowca

Vickerstown

Fletchertown

Carnforth

Slaggyford

Harraby

Wreay

Penruddock

Motherby

Greystoke

Dean

Flimby

Parton

Watermillock

Drigg

Grange over

Sands

Holme

KentsBank

Torver

Giggleswick

to Skipton and Leeds

LANCASTER

Nichol End

Hawes End

Low Brandelhow

High Brandelhow Lodore

Ashness Gate

Keswick

DERWENTWATER

LAUNCH

Patterdale

Troutbeck Bridge

WINDERMEREFERRY

Frizington

Sella�eld

Burton-in-Lonsdale

OrtonGrange

Hincaster

Pardshaw

X6

World of Beatrix Potter Attraction

Roose

Yont The Cleugh Caravan Park

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Middleton

Casterton

Barbon

Blackwell

Howtown

Bampton Grange

Great Strickland

Eamont Bridge

WestCumberland

Hospital

Seacote

Castle Carrock

Hayton

Faugh

HeadsNook

BroadwathGreat Corby

Burnrigg

Bothel

IrthingtonLaversdale

Lakes Distillery

Brigham

CardurnockTindale

Hallbankgate

Lanercost

Banks

Hethersgill

Smith�eld

Scaleby

Houghton Hall

Fell End

Cautley

Lamonby

Ivegill

Moor Row

Lakeland Leisure Park

Whittington

Arkholme

Grassingham

Blindcrake

Plumbland

Gilcrux

Tallentitre

DacreLillyhall

Main Street, Cockermouth




98

Shap Road, KendalThis plan is intended to support the aspirations set out in the draft Cumbria Transport Infrastructure Plan (CTIP) developed by Cumbria County Council and partners for the period 2022 – 2037.

That plan sets a vision for improving transport and infrastructure in Cumbria that provides for the needs of residents, businesses and visitors as well as respecting our special environment.

The aim of the Cumbria Transport Infrastructure Plan is in 2037 Cumbria will be one of the best connected rural geographies in the UK. Clean growth and de-carbonised transport networks will be integral to a growing, inclusive economy where our communities will be able to access opportunities, services, education and leisure facilities. Cumbria will be a destination of choice; where people choose to live, visit and work.

The development and delivery of accessible, sustainable and connected transport networks is necessary to support communities and economic growth. This needs all modes of transport to be effectively integrated with each other, and with land uses, in a manner that respects our world class environment.

Whilst traffic congestion is not a major issue in Cumbrian towns, the road network of the Lake District struggles at peak times, delaying local traffic and deliveries, whilst parking detracts from the spectacular scenery of the area. Enhancement for cycling and walking can only offer a small part of the solution, so an extensive, cost effective, frequent network of services, operated with top quality modern vehicles, will be essential in encouraging a shift from the private car.

As the economy of the County recovers from the COVID-19 pandemic, and expands to embrace new opportunities, improved public transport to make it a viable alternative to the private car, will be essential to both tackle climate change concerns and keep essential traffic moving to make Cumbria an attractive place to work and live.

Community Cumbria Support innovative approaches to the delivery of new bus

services and infrastructure, particularly within rural areas.

Enhance active and sustainable travel within the heart of our town centres making connectivity a core part of successful public spaces.

Work pro-actively to promote the integration of transport modes, including integrated ticketing and journey planning to support mode choice and the drive to de-carbonise our transport networks.

Many of the strategic links set out already have strong public transport connections either by bus or rail but there are weak links especially before and after the normal core operating day and between the North and South of the County.

There are issues with lack of inter-ticketing between bus and rail making travel for areas not on the rail network appear complex, even when good bus services are available.

Whilst the core network is well covered providing high quality bus services in less populated areas will be challenging, and demand responsive transport will be explored.

The County currently has no Zero Emission buses, and an aim is to make this viable.



10



11

Current Offer to Passengers

Since November 2014, with a few exceptions, services in Cumbria have been provided on a fully commercial basis with no financial support from the Council.

Exceptions are a Sunday town service in Kendal, funded under a Planning Agreement with the developer of a local supermarket, plus local funded services in the Frizington, Shap, Ulverston and Windermere areas.

A list of current, (August 2021) services is set out in Appendix 3.

On-street parking in the county is managed by the County Council and is currently free whilst, with few exceptions, off-street parking is managed by district level authorities, private companies plus organisations such as the National Trust and the Lake District National Park Authority. In the Lake District, parking fees can be a major revenue generator for car park operators.

Current Provision Over 95% of the market is provided by a single operator (Stagecoach), this offers significant benefits in terms of ticket inter-availability, comprehensive publicity, but has drawbacks of following strategies set nationally.

Most areas of Barrow and Carlisle have seven day a week services and services running from early morning until late evening.

There are Sunday services in Workington, but other medium smaller towns have either a limited or no commercially provided Sunday service.

Outside Carlisle and Barrow most local services finish at around 6.00pm.

There is a good trunk network along main road between towns operating at least hourly in the daytime with a limited evening and Sunday service.

Services with the Central Lake District are good with high frequencies seven days a week throughout the year, with enhanced frequencies in Summer (Easter to late October).

Outside the Lake District, since the withdrawal of Council support, frequencies are limited in most rural areas which are not on trunk links between other towns, and many areas due to the sparse population have no service. The Council supports a Voluntary Social Car Scheme and demand responsive Rural Wheels Scheme to fill gaps in these areas. There are a number of section 22 permit “Community Bus operations”.

Daytime service frequency and coverage within the Central Lake District (Windermere, Ambleside, Coniston, Grasmere, Keswick) has increased significantly within the last 20 years, often commercially but sometimes with initial Council and Lake District National Park Authority support to prove the viability of enhancements.

Bus stops in most areas are marked and a high proportion of marked stops have timetable posters at the stop.

There is currently no on-street real-time information but information is available from the internet using via smartphones. QR code links are being added to posters at stops.

Bus shelters in the county are owned and maintained by Town and Parish councils and in some areas district level authorities. Carlisle and Barrow currently benefit from the provision of shelters by an advertising company. The County Council has a scheme of offering grants towards provision or maintenance of shelters.

The bus fleet is slowly aging, but has previously benefited from renewal with new vehicles in Carlisle and “Gold” standard vehicles on the 300 (Carlisle - Workington) and X4/5 (Workington - Penrith), plus renewal of buses on the 555 (Keswick - Lancaster) and 599 (open top Grasmere - Bowness-on-Windermere). The fleet in Barrow-in-Furness is elderly but has some of the best reliability statistics in the Country.

Individual fares are often seen to be high, but value season tickets are available for regular travellers in most areas. Higher fares are often necessary in the Lake District to support an all year around service, whilst after the withdrawal of Council financial support, many rural services rely heavily on pass holders of the English National Concessionary Travel Scheme (ENCTS - known locally as NoWCard), the free scheme for older and disabled people, to fund their survival. Keswick Bus Station




1312

Results of Passengers SurveyA survey took place at six locations (Barrow; Carlisle; Keswick; Kendal; Penrith, Whitehaven) across the county in July and August 2021, with surveys taking place in each town at both the main bus stop location and a town centre location where both infrequent and non users were seen.

803 face to face surveys took place (another 383 were approached, but were visitors who had not used the bus on their visit so the survey was not continued).

A further 326 surveys were completed online.

Overall 73% of those interviewed said they were either Very Satisfied or Satisfied with current services, this rose to 87% of face to face surveys, but disappointingly was only 36% of those who completed the online survey were Satisfied, with 47% saying they were either Fairly or Very Unsatisfied.

Many of the face to face surveys took place at bus stops, so were people already using buses, including visitors, 88% of whom were satisfied with the service. It is possible unhappy customers were more likely to be attracted to go online to comment, than those satisfied with their service, but the question was only asked of those who had said they were bus users, so excluded those without any service.

Overall 1129 707 34% 39% 8% 12% 6% 73% 8% 18%

Face to face 803 515 43% 45% 5% 6% 2% 87% 5% 8%Online 326 192 11% 25% 17% 30% 17% 36% 17% 47%

Local 971 549 27% 42% 10% 14% 7% 69% 10% 21%Visitor 158 158 58% 30% 4% 6% 2% 88% 4% 8%

Barrow 110 75 41% 41% 7% 9% 1% 83% 7% 11%Carlisle 138 77 42% 43% 12% 1% 3% 84% 12% 4%Kendal 111 88 44% 44% 1% 7% 3% 89% 1% 10%Keswick 184 142 55% 37% 4% 4% 0% 92% 4% 4%Penrith 148 86 33% 57% 3% 6% 1% 90% 3% 7%Whitehaven 112 47 23% 55% 4% 11% 6% 79% 4% 17%

Men 418 260 35% 38% 10% 13% 4% 73% 10% 17%Women 693 438 34% 41% 7% 12% 7% 74% 7% 18%

ENCTS 533 405 38% 40% 8% 11% 4% 77% 8% 15%Non-ENCTS 585 295 29% 39% 8% 14% 9% 68% 8% 23%

Under 35 109 79 37% 35% 9% 16% 3% 72% 9% 19%35-54 229 130 26% 40% 6% 18% 10% 66% 6% 28%55-64 239 113 32% 42% 12% 8% 7% 73% 12% 15%65+ 534 375 37% 40% 8% 11% 4% 77% 8% 15%

Tota

l

Answ

ered

Very

Satis

fied

Satis

fied

Neith

er

Fairl

yUn

satis

fied

Very

Unsa

tisfie

d

Satis

fied

Neith

er

Unsa

tisfie

d Passenger Satisfaction

Satisfied Neither Unsatisfied

100%90%80%70%60%50%40%30%20%10%

0%Overall Local Visitor Face to face Online

Passenger Satisfaction100%

90%80%70%60%50%40%30%20%10%

0%Barrow Carlisle Kendal Keswick Penrith Whitehaven Online

Passenger Satisfaction90%80%70%60%50%40%30%20%10%

0%Men Women ENCTS Non-ENCTS

Passenger Satisfaction90%80%70%60%50%40%30%20%10%

0%Under 35 35-54 55-64 65+

Satisfied Neither Unsatisfied

Satisfied Neither Unsatisfied Satisfied Neither Unsatisfied




1514

0 30 60 90 120 150

0 50 100 150 200

Over a third of those who were interviewed/responded to the online survey, said they were “Frequent” bus users, with an even split between those who were occasional; rare or non-users.

20% 21%

36%23%

Rarely Occasional

FrequentNever

Respondents were asked “What is the best thing about buses in Cumbria?”

The most popular response was the “bus drivers” followed by “reliable / Punctual” and “regular / frequent”

Bus DriversReliable/PunctualRegular/FrequentPrevents driving costsSceneryCleanGood coverage & connectivityCheap/free alternative to other modesGeneral good quality serviceConvenientSocial

Stress freeSpacious/comfort

ModernAccessibleOnward active travel

13593

8369

6353

4948

43 42

1714

11108

7

Those who were only occasional or non users were asked what stopped them from using buses more.

Lack of a service was the main reason, followed by services being “too slow”, or “not going where I want”, but cost was seen as a lower issue.

No services

Too slow

Don’t go where I want to

Cost

Don’t know what is available

Safety

Difficulty with luggage

170

120

119

73

41

37

10

Those interviewed were asked what would make them use the bus more?

0 50 100 150 200 250 300

More direct services

Extra buses earlier in the morning or later in the evening

Lower fares

Better information

More reliable servicesBetter quality buses

Better waiting facilities

More space for wheelchairs

268

123

107

80

71

67

48

15

The main response was ”more direct buses” followed by extra buses in the morning and evening.




1716

0 50 100 150 200 250

Looking at the same question for Cumbria residents who were already bus users, the top two issues were reversed.

Lack of a service was the main reason, followed by services being “too slow”, or “not going where I want”, but cost was seen as a lower issue.

Extra buses earlier in the morning or later in the evening

More direct services

Better waiting facilities

Lower fares

More reliable services

Better information

240

195

131

127

106

77

70Better quality busesMore space for wheelchairs or buggies 48

Respondents were asked how they found the times of their bus, and paper timetables came out top, with the poster at the bus stop second.

Telephone enquiryWord of mouthCouncil website

Other websiteAppAlready know

Bus company websiteTimetable at bus stop Paper timetable

0

50

100

150

200

250

300276

188164164

9594

5038

5

However when asked how they would find information if travelling to another area, websites came out top.

0

50

100

150

200

250

300

Telephone enquiryCouncil websiteApp

Timetable at bus stopWord of mouthPaper timetable

Other websiteBus company website

273265

177

11210599

5840

The responses to these two questions support the view that paper publicity in leaflets and displays at bus stops are important, and need to be retained but backed up by easily accessible online information for visitors and those needing to get information on how to travel outside their normal home area (e.g. attending a hospital appointment).

Service AvailabilityWhilst large areas of the County have few if any bus services, this is often as the population is very low, or in larger settlements (for example Alston, Millom, Kirkby Stephen) that lie large distances from other major centres of population.

The majority of the population have access to reasonable levels of service, although not at the highest (10 minute plus) frequencies.

Walking Distance AnalysisSome analysis of the availability of bus services within 400 metres walking distance, shows 92% of the population are within walking distance of an at least weekly bus service and 89% have service on five or more days a week. Just over three quarters of residents are within walking distance of a peak work time service

Whilst access to evenings and Sundays is also good, both may be limited with some evening services finishing just after 18:00 whilst the Sunday service in some towns is of a low frequency

Journey Time AnalysisJourney time analysis has also been carried out for the six centres where the survey took place (so including Keswick but not Workington in Allerdale). On the maps in Appendix 4 where darker colours indicate shorter travel times

They demonstrate the position on much of the network in Cumbria that on main road large areas are in commuting times, but rural areas often much closer to the town have no links.

Some of the information, especially in the Kendal and Keswick area may vary between summer and winter timetables.




19

Population within 400 metres of a Bus Service

Cumbria Barrow Carlisle Dalton KendalNum % Num % Num % Num % Num %

Wednesday AM peak 429,831 83 56,745 99 83,316 94 8,125 100 29,091 94Wednesday inter-peak 465,339 89 56,745 99 83,537 94 8,125 100 26,691 96Wednesday evening 391,928 75 56,745 99 82,701 93 8,125 100 20,303 66Sunday daytime 391,868 75 56,325 98 80,469 91 8,125 100 18,509 60At least weekly 480,951 92 56,745 99 85,537 94 8,125 100 29,691 96At least every 30 minutes (Wednesday inter-peak) 398,811 77 56,745 99 83,316 94 8,125 100 29,388 95

At least every 60 minutes (Wednesday inter-peak) 425,605 82 56,745 99 83,316 94 8,125 100 29,691 96

Journey to work service 399,342 77 56,325 98 83,316 94 8,125 100 28,788 93

Total population 520,342 100 57,221 100 88,488 100 8,125 100 30,799 100

Maryport Penrith Ulverston Whitehaven WorkingtonNum % Num % Num % Num % Num %

Wednesday AM peak 10,234 100 17,230 95 13,873 91 26,173 92 24,355 100Wednesday inter-peak 10,234 100 17,473 96 14,408 94 26,173 92 24,355 100Wednesday evening 10,234 100 17,230 95 13,609 89 26,173 92 24,355 100Sunday daytime 10,234 100 17,230 95 13,609 89 25,434 89 24,355 100At least weekly 10,234 100 17,473 96 15,034 98 26,173 92 24,355 100At least every 30 minutes (Wednesday inter-peak) 10,234 100 17,230 95 13,609 89 26,173 92 24,355 100

At least every 60 minutes (Wednesday inter-peak) 10,234 100 17,230 95 13,873 91 26,173 92 24,355 100

Journey to work service 10,234 100 17,230 95 13,609 89 26,173 92 24,355 100

Total population 10,234 100 18,201 100 15,304 100 28,436 100 24,355 100

Num = no of residents with access % = percentage of residents with access Sources = Census 2011 for population data, National Bus Open Data for services

Cornwallis Street, Barrow Community Wheels




2120

FaresAverage fares (single ticket, pence per km) tend to be higher for urban journeys than for longer inter-urban or rural journeys. This is not unusual for public transport services.

Within the larger urban areas the average adult single fare is around 67p/km, but noticeably higher in Carlisle. Shorter trips in the Ambleside and Kendal areas have higher fares (above 70p/ km). Child fares are generally set at between two thirds and three quarters of the equivalent adult fare. Carlisle is the outlier here, with child fares just over half the equivalent adult fare.

Town Average Adult Single Fare

Average Child Single Fare

Child Fare as % of adult fare

Ambleside76p / km

Typical single fares:£4.90 (6km trip) - £6.10 (11km trip)

55p / km(73%)

Barrow61p / km


45p / km(74%)

Carlisle81p / km


44p / km(54%)

Kendal 72p / km


55p / km(77%)

Whitehaven59p / km


43p / km(72%)

Workington62p / km


44p / km(70%)

Town Average Adult Single Fare

Average Child Single Fare

Child Fare as % of adult fare

Ambleside area42p / km


29p / km(69%)

Barrow area26p / km


16p / km(60%)

Carlisle area29p / km


12p / km(43%)

Kendal area

27p / kmTypical single fares:

£4.20 (17km trip) - £10.80 (45km trip)

19p / km(70%)

Keswick area32p / km


22p / km(69%)

Penrith area26p / km


19p / km(74%)

Whitehaven area


£2.50 (8km trip) - £3.40 (10km trip)

22p / km(66%)

Windermere


£4.60 (20km trip) - £10.00 (52km trip)

32p / km(73%)

Workington area

30.9p / kmTypical single fares:

£2.30 (9km trip) - £9.00 (65km trip)

21p / km(68%)

In all towns (except Carlisle) return fares are available, and also Day, weekly and season tickets which can reduce fares considerably.

For example in Carlisle a Day ticket is £3.50, so assuming one return trip a day the maximum single is £1.75. A 7 day ticket is £12.50 so assuming one return trip five days a week the maximum single fare is £1.25p, and a 28 day ticket is £46 so assuming one return trip 5 days a week the maximum single fare is £1.15, with better value for those travelling more than once a day and/or using the bus at weekends.

Outside the larger urban areas, fares per km are lower. Journeys tend to be longer, so the fares are higher in absolute terms. As in the larger urban areas, child fares are generally set at between two thirds and three quarters of the equivalent adult fare, with noticeably lower child fares in the Carlisle and Barrow areas.

Again return tickets; day; weekly and season tickets are available which can significantly reduce the costs of travel, and in some cases a Day ticket can be lower than a single fare.

For example a Barrow Day Rider Plus at £7.30 is valid to Kendal, a one way trip of 54km, whilst a Carlisle Day Rider Plus at £7.40 is valid to Crosby (Allerdale) a one way trip of 38km and Penrith a one way trip of 32km.

Group tickets valid for up to 5 people travelling together, for example a Carlisle Group Day Rider plus for up to 5 people is £17.40, so offers better value than individual tickets if more than three people travel together.

Analysis based on samples of fares for town and area services. Not all operators make fares available online on their own websites; coverage of Cumbria bus fares in the national bus open data is limited.



22

Devonshire Street, Carlisle

Headline Targets

A total of thirty three potential initiatives, interventions and schemes have been identified which may be eligible for future Government funding, detailed in Appendix 1.

Delivery of any of these options will be subject to the availability of sufficient external funding, the relevant community engagement and consultation being undertaken and the appropriate consents obtained via the relevant regulatory authorities.

A summary of the key areas for improvement is stated below.

Access to employment for visitor/hospitality industry in Lake District.Many employers within the hospitality and tourism sectors have struggled to recruit sufficient staff to deliver their services. This has been exacerbated by the United Kingdom leaving the European Union and the COVID-19 pandemic with many workers returning to their home countries. This proposal will deliver a transport solution to enable workers to travel from areas of Cumbria with higher rates of unemployment to locations within the Lake District National Park.

Improve awareness of what is already available and improvements.This intervention will publicise the existing passenger transport offer in Cumbria via a combination or marketing campaigns, digital information and paper based timetable booklets working in partnership with bus operators, key employers and community groups.

Major infrastructure improvements.Re-location of bus stops at Barrow, Town Hall, will incorporate new highway infrastructure to improve access for buses to offer a safer more attractive waiting area for passengers with better access to the town centre area as part of larger re-development of an area hit by closures of flagship stores.

A contra-flow bus lane on Stricklandgate in Kendal, would offer better access to the main shopping street, and reduce journey times, and remove vehicles from Lowther Street, an area with high pollution levels.

The Carlisle scheme will provide a busway to serve a new development comprising up to 10,000 dwellings, forming St Cuthbert’s Garden Village which is integral to the sustainable growth of the city. Such a large growth in potential traffic will put strains on an already at capacity road network, and will lead to delays on existing bus services. A busway, will offer fast attractive alternative transport from the development to the City Centre.

Better parking restrictions and enforcement.This proposal will deliver improved on-street parking controls in Ambleside; Carlisle; Borrowdale/Newlands Valley, areas susceptible to parking issues which delay bus services.

This will be achieved by a variety of traditional interventions by Civil Enforcement Officers and the introduction of camera technology where traditional enforcement has not been effective.

Better accessibility for rural areas - to be based on Rural Mobility Fund pilots.Many rural areas in Cumbria have little or no public transport. Building on Cumbria County Council’s Rural Mobility Fund pilot, due to be launched during 2022, this measure will expand the digital demand responsive transport offer in other localities where a need has been identified.

New bus/rail ticketing to make sustainable travel more attractive to visitors.Initial conversations with bus and train operating companies indicates an appetite to introduce multi-modal tickets. This will enhance the ability for passengers to travel in Cumbria using a single, transferable ticket which could also be marketed for local events and attractions, making reaching the County by sustainable means more attractive.

Better ticketing for young people; workers; families/groups.This proposal will increase the range of ticket offers available for regular travellers including those attending education courses and the local workforce. If delivered and successful this initiative should achieve reduced private car use and improve access to education and employment where travel costs are currently prohibitive.

Funding for modernisation of fleet to zero emissions. Cumbria County Council previously applied for funding to deliver zero-emission buses via the Government’s All-Electric Bus Town Fund. This proposal will entail engagement with operators to support any aspirations to acquire a fleet of zero-emission vehicles and the installation of the associated charging infrastructure.

Rail Station, Workington

Lowther Street, Kendal



24

Eden Bridge, CarlisleShap Road, Kendal

Rail Station, Penrith

Delivery

The following points are based upon responses made by various stakeholders and respondents to the consultation of the content of this plan.

Further work would be necessary to see if individual projects are deliverable.

If funding becomes available to support the progression of the proposed solutions, the Council will work with operators through the new Enhanced Partnership, and with other stakeholders, to deliver the solutions required.

Service ImprovementsThe Council withdrew it’s full budget for financial support of bus services in 2014, and there is a reluctance to introduce new service support, when funds are only available short term, so services could potentially be withdrawn, even if successful in encouraging greater use of the bus if the full costs were not covered at the end of the funding period.

Issue Proposed SolutionThere is currently only an hourly bus service between Penrith and Keswick. An erratic arrival pattern of trains and the need to make connections on four directions, makes bus/rail interchange unattractive due to potential of long waits, discouraging visitors to Keswick or locals accessing the West Coast Mainline from leaving their car at home.

Increase the frequency of the service between Penrith and Keswick to every 30 minutes, and add extra later evening services. Also of retaining the Hourly Sunday service in winter (currently drops to two hourly).

Issue Proposed SolutionThe accommodation and hospitality industry in the Lake District has been badly affected by non-UK staff being unavailable, whilst high house prices mean local staff cannot move into area.

Work with the accommodation and hospitality industry and employment agencies to offer bus service from areas with higher levels of unemployment to allow staff to access jobs in theLake District.




2726

Issue Proposed SolutionA variety of services (all run by Stagecoach) run between Wigton and Carlisle but coordination of timetables is poor.

Look at potential for changes to the service.

Issue Proposed SolutionIn Barrow on Sundays two buses service between the Walney and the Town Centre and Furness Hospital and the Town Centre run at similar times, so only an hourly service is available.

Revise the timetable on Service 1 to offer a coordinated half hourly timetable.

Issue Proposed SolutionA number of routes with evenings services have large gaps (e.g. 300 and 104). Look to fill gaps to run an even frequency throughout the day.

Issue Proposed SolutionWhilst daytime services in the Lake District are good, throughout the year, including on Sundays, most finish at around 6pm, which means visitors who wish to stay later, and workers have to drive.

Investigate offering evening service on key tourist routes in the main Summer season.

Issue Proposed SolutionPoor connectivity to/from much of the County and West Yorkshire. Look at links to Langwathby and Penrith. Better co-ordination between the Settle - Lancaster

and Kirkby Lonsdale - Kendal services. Potential to improve the Kirkby Lonsdale - Kendal service to offer more attractive links.

Issue Proposed SolutionThere is currently only an off-peak service between Appleby and Penrith. Invest in a peak service to offer access to employment and education in Penrith starting from

Kirkby Stephen.

Issue Proposed SolutionThere is a large amount of employers and education providers in the North of the LillyhallIndustrial Estate near Workington. There are car parking issues but the current 30 minute frequency is not attractive.

Examine the feasibility of increasing the frequency at peak times to every 15 minutes. Then use vehicle off peak to enhance services in Whitehaven.

Issue Proposed SolutionPrior to 2014 there was a two hourly link between Penrith and Kendal via Shap and Tebay. Today there are various limited services only running single trips a few days a week.

Develop a co-ordinated service on the route (especially between Shap and Penrith via Lowther and Clifton).

Issue Proposed SolutionLack of a direct service to West Cumberland Hospital from Frizington and Cleator Moor areas.

Examine diverting the current service to serve Hospital and offer alternative service to area bypassed.

Issue Proposed SolutionThe bus from the Frizington and Cleator Moor area to Whitehaven arrives after 7.00. Investigate provision of times allowing for shifts that start at 06:30.

Issue Proposed SolutionThe road between Castle Inn and Keswick only has infrequent services on two routes but often they run at similar times.

Investigate better co-ordination of the two services.

Issue Proposed SolutionFor about 20 years until 2014 a bus service operated in Summer from Carlisle to points on Hadrian’s Wall, but this is no longer available.

Look to re-establish links from Carlisle to Hadrian’s Wall to link with AD122 from Hexham.

Issue Proposed SolutionEnhanced frequency on 555 Lancaster to Keswick. Work with Lancashire County Council to support service enhancement.

Issue Proposed SolutionRespondents to the consultation would like to see more direct links. Work with operators to identify potential better links, especially peak times.

Blackhall Road, Kendal Lowther Street, Carlisle




2928

Bus PriorityLarge parts of Cumbria do not face the same problems of congestion and delays as other parts of the country and where issues occur, limited road space or the typography of the area in the Lake District means conventional bus lanes are not feasible.

Issue Proposed SolutionIn 2015 bus services Kendal were moved from the main shopping street to the bus station, as routes could not keep to time.

Provide a contraflow bus lane on Stricklandgate to allow more services to access the main shopping street, to the benefit of current users and making the existing services more attractive to new users.

Issue Proposed SolutionA new 10,000 home Garden Village is to be developed to the South of Carlisle. This will put pressure on the road network, especially at key junctions which are at over capacity, if a significant amount of traffic is not carried by sustainable means.

Provide a bus only lane between the site and the city centre to reduce journey times and offer an attractive alternative to the car. Explore the use of developer contributions and travel planning to support service costs.

Issue Proposed SolutionInconsiderate parking on bus stops causes issues for buses being able to pick up, especially wheelchair users and others with mobility problems.

1) Assess all existing stops for works to introduce clearways or build outs as appropriate.2) Increased Bus Stop Clearway orders and stops with build outs.3) Increased enforcement activity at existing stops.4) Provision of camera enforcement at stops with regular problems, especially with night time

economy, where conventional enforcement can be challenging.

Issue Proposed SolutionThe main stops in Barrow-in-Furness are poorly located with Northbound stops across a busy road, and one Southbound stop on a bend.

Re-locate the stops outside the Town Hall on a “Bus Only” road, with raised boarding platforms and quality shelters, like a tram stop.

Issue Proposed SolutionBuses approaching the main bus stop in the centre on Ambleside from the North, have to follow a one way system.

Remove small number of parking places at the top of Church Street to widen road to allow large buses to avoid the one-way system to the stops.

Issue Proposed SolutionAt the main stop in Ambleside, buses cannot easily pass each other due to a narrow road, so departures can be blocked by loading buses.

Relocate parking outside the library on to Church Street (currently little used coach parking bays).

Issue Proposed SolutionAt peak times, especially Saturdays in summer traffic queues to get into Ambleside, leading to long delays for up to 6 buses an hour.

Change traffic light priorities at Waterhead junction to allow more traffic to flow direct onto Lake Road.

Issue Proposed SolutionBorrowdale and Newlands Valley : Buses are often unable to follow their route due to inconsiderately parked cars.

Remove all on street parking, except for residents.

Issue Proposed SolutionDelays on certain sections of the network can lead to unreliability and inefficient operation, with extra recovery time built into timetables.

Carlisle, London Road St Nicholas’ Retail Park to City Centre (both directions).Carlisle Caldewgate to City Centre (inbound)Ambleside Waterhead (inbound)Windermere Station (exit).Ramsey Drive, Parton (indiscriminate parking has led to withdrawal of service).Head Road, Keswick (entry and exit from bus station).



30

Queens Road,Kendal

FaresFares are often seen as expensive, but value day and season tickets are available for regular travellers. Fares in the Lake District have to fund the extra resources needed to satisfy peak tourist demand, whilst the withdrawal of subsidy, means on many route fares are high to make the service viable and maximise returns from ENCTS passholders, but deter fare paying passengers.

Issue Proposed SolutionYoung people between 16-21 on low wages are paying full adult fares. A locally funded scheme operates in the South Lakeland area (A2BNoW) which offers capped off-peak fares for under 19s.

Extend A2BNoW Scheme to cover the whole Country or extend child fares discount to under 21 (from under 16).

Issue Proposed SolutionMost areas of the county have day/season ticket zones for the area surrounding major towns. This is not the case for Kendal where commuters pay the same as someone traveling across the whole county.

Develop a Kendal Plus Zone to cover Barrow, Kirkby Lonsdale, Heversham areas (where day returns are lower than an Explorer ticket).

Issue Proposed SolutionHigh fares can act as a deterrent to workers using the bus and prevent those on low wages accessing jobs.

Work with operators and employers to offer season ticket deals (using salary sacrifice schemes) to encourage more to use the bus to work. Offer flexible season tickets for those who do not work every day.

Issue Proposed SolutionThe costs of travelling by bus is perceived as high by those travelling as a family or in a group.

Promote existing Group Day TicketsWork with operators to design and offer group tickets for standard off-peak travel.

Issue Proposed SolutionUncertainty on the best ticket to buy, especially for those working flexibly, is a deterrent to using the bus.

Introduced “tap on / tap off” technology which will work out the best deal for journeys made.




3332

Abbey Road, Barrow

Integrated TicketingThere is one operator of 95% plus of the network in Cumbria, and many of the remaining services are designed to offer only enough time for shopping.

Where there are services where a co-ordinated day ticket may be of use, fare levels (to maintain the service) are such that an all Operators Day Ticket would be prohibitively expensive.

Issue Proposed SolutionPenrith is the Gateway station to the Keswick and the North of the Lake District, but no integrated ticketing exists.

Make Keswick part of a PlusBus Zone, so visitors can buy Day and Weekly season tickets.

Issue Proposed SolutionNo through ticketing between operators at Silloth, Ulverston and Coniston. Work with operators to offer through ticketing.

Individual co-ordination between operators at key interchange points would be more appropriate.

Integration with Other ModesRail services in the county tend to be low frequency (hourly or less) and do not run to clock-face timetables, so co-ordination with clock-face bus services is difficult.

Also many rail stations are not conveniently located for town centres, so buses would need to divert to serve stations, with usage being likely to be low, and increasing journey times for those on the bus, making services less attractive.

Issue Proposed SolutionPoor connections at stations with bus stops. Work with train operating companies to offer closer to clock-face frequencies to better link

with existing service patterns.

Issue Proposed SolutionStations not served by buses. Work with operators to:

re-route services to better serve stations where applicableplace convenient new stop near stations.

Buses serve the forecourts at Grange over Sands, Penrith and Windermere Stations and frequent services run close to Barrow and Carlisle, Whitehaven and Workington stations.




3534

Single NetworkCumbria has a single operator (Stagecoach) providing 95%+ of services, in parts of the County they are the only operator

There is only limited on road competition (e.g. sections of 64A in Carlisle; Longtown to Carlisle)

Issue Proposed SolutionLack of identity as most vehicles are in a generic national livery. Develop (where appropriate) local identities (such as the existing “Lakes”) and/or route

branding to make passengers feel more connected to their local services.

Even where different operators run services, most are aimed at shopping trips, so onward connections and ticket inter-availability are less important.

Modern Buses and De-carbonisationWhilst there have been fleet renewal on key routes (300, 555, 599, Carlisle City) the sparse population means many routes are provided by older vehicles, inherited from other parts of the country.

In consultation there is considerable support for electric buses, but the current costs mean that this is going to be difficult to deliver in the short term.

Issue Proposed SolutionLack of modern zero emission vehicles. Work with operators to bid for funding for an assisted transfer to alternative fuel powered

vehicles.

Issue Proposed SolutionLack of on-board facilities for passengers. Refurbish vehicles with better seating, wi-fi and on-board USB charging points.

Issue Proposed SolutionFew buses have space to carry bikes. Work with operators to consider how vehicles can be adapted to carry bikes (and large

luggage) where appropriate.

Giving Passengers a VoiceCumbria has had two Passenger Groups, but membership has been low and loss of key members meant both are dormant.

Issue Proposed SolutionLack Bus Users Groups. Help to re-establish User Groups in Kendal and West Cumbria and establish groups in

Carlisle and Barrow areas.

Issue Proposed SolutionUsers are unaware who runs buses and how / where to complain when things go wrong. Develop Passenger Charter to set out

What to expect,What do if unhappyWhat response to expectExpect a stable network with advance notice and consultation on changesAvailability of a simple source of pre-journey information regarding advertised timetable, realtime expected arrivals, potential delays and temporary route changes; Details of services at each marked stop, with fares and maps where space allowsCleaner modern buses Easy access from the kerb to buses and within the busAccess online to standard fares, season tickets, inter-modal tickets to help plan journey Onboard next stop information (where appropriate).

Issue Proposed SolutionPassengers with mild disabilities can find travel daunting. Better staff training to help understand those who need extra time or help in making their

journey.

Issue Proposed SolutionThose with visual impairments may have difficulty at the stop know if their bus is coming and whilst on the bus knowing when their stop is, especially in early morning and at night. This is a group more likely to need to use public transport.

Investigate more on bus or at stop audio announcements.




3736

Issue Proposed SolutionMany people due to ill health or loss of a partner who did the driving, find they need to use the bus and are not confident travelling which limits mobility.

Establish panels of volunteer “Bus Buddies” across the county (one already operates in Brampton in North of the county), who go out on the bus with first time travellers to help build confidence.

Issue Proposed SolutionDifficulty in board vehicles where buses cannot get to stops, especially for those with mobility issues.

More clearways and bus boarders plus better enforcement of restrictions.

Bus Station, Workington



38

More Demand Responsive and “Socially Necessary” ServicesCumbria has a well established “Voluntary Social Car Scheme” run by volunteers throughout the County and supported by the Council. It also develop a “Demand Responsive” scheme “Rural Wheels” for those without access to bus services in the early 2000s.

In 2021 the Council successfully bid for funding from the Rural Mobility Fund, for four pilot schemes to offer a high quality service in rural areas to link with existing bus/rail services. The main priority with be access to jobs and post GCSE education and training, but it is planned vehicles will be available from 6am to 11pm and also link with other services.

Issue Proposed SolutionMany areas of the county have no or very limited services and nothing at peaks times, evenings and Sundays.

Subject to the success and lessons learnt from the initial four pilot Rural Mobility Fund services, roll the scheme out to other areas.

Since 2014 there has been no budget for the support of local bus services in Cumbria, with gaps being filled with the demand responsive schemes listed above.

Bus Rapid Transit

Issue Proposed SolutionThere is a 15 minute service between Maryport and Whitehaven but road network means journey times are not attractive.

Enhanced priorityBetter waiting facilities

Duke Street, Barrow Victoria Road, Ulverston




4140

InfrastructureThe Council provides bus stops flags at marked bus stops and has invested in new “integral” poles with timetable cases at previously unmarked or poorly marked stops

Bus shelters are provided by district and parish level authorities, who it is felt are better positioned to maintain local facilities and judge the suitability of locations, although the Council carries out site meetings with relevant parties when a new shelter is being planned. The Council offers grants for replacement and refurbishment of old shelters and for new shelters.

Issue Proposed SolutionLack of Shelter and seating at Keswick Bus Station. The site is privately owned by a supermarket. Work with the owners to offer a suitable

upgrade to facilities.

Issue Proposed SolutionNot possible to carry bikes on buses. Provide bike boxes at key rural bus stops.

Issue Proposed SolutionKendal Bus Station is the departure point for most town and Northbound longer distance services (into Lake District and to Barrow) but is exposed to wind.

Look to provide fully enclosed waiting area.

Issue Proposed SolutionThe Scales bus stop on the A66 between Penrith and Keswick, is a popular start point for a walk to Blencathra but there is no formal bus stop and cars park in the lay-by.

Work with National Highways, who look after the A66 to establish a formal stop with lay-by and clearway at Scales.

Issue Proposed SolutionTraffic and inconsiderate parking causes issues for a number of areas where bus services are either delayed or cannot operate.

Explore the feasibility of park and ride schemes both inside and outside the Lake District National Park.

Publicity and PromotionThe County Council provides bus timetable posters at 1,350 of the 2,400 marked bus stops in the county. All posters are stop specific, only showing details and times of buses from that stop, and also destination specific, showing all buses to a destination regardless of operator, a design which is rare, if not unique. Specialist software is used which allows font size to be as large as possible to ease ability to read details at the roadside. Recently there has been a switch to allow printing onto waterproof paper with inks which should fade less quickly.

Paper publicity is mainly provided by operators, but the Council produces information where an operator does not. A comprehensive timetable brochure was discontinued about ten years ago due to frequent services changes, and questions of the value in such a large County.

A dedicated set of pages is maintained on the Council’s website, with timetable for all services, details of forthcoming changes including where known those for roadworks, details of fares and also links to real-time information on other websites

A Public Transport map is maintained but is only available online, although printed versions will be sent on request, whilst individual A4 panels more suitable for home printing are also available from the Council’s website.

There is currently no roadside real-time information.

The main operator Stagecoach have their own smartphone app, but there is nothing for other operators.

Issue Proposed SolutionLack of real-time Information. Make destination specific displays available at key locations in all major towns.

Outside these areas increase wi-fi strength at key bus stops to allow access to real-time information on smartphone and tablet.

Issue Proposed SolutionTravelWatch NorthWest have highlighted the need for an app to offer timetable, real-time, fares, service alerts etc. - but suggest this should be a national product so it can be used in all parts of the country.

Work with others to investigate a “all areas” app (possibly through Traveline but funded locally). This would be particularly beneficial in Cumbria for visitors who will not need a special app for a short visit to the county.

Issue Proposed SolutionThe 0871 number used by Traveline means cost are high for mobile users where the number is not included in call packages

Look to offer a free phone number – similar to the system used in Wales.

Issue Proposed SolutionImprove knowledge of existing Services. Provide timetable displays at all marked bus stops.



42

Reporting

Many of the areas being investigated will be difficult to qualify.

Passenger figures in 2021 will not reflect volumes in 2019 and will differ from 2022. Currently travel by ENCTS passholders is still much lower than in past years, but visitor traffic is higher due to “staycations”, despite the loss of overseas visitors and also poor weather this Summer. So volumes in future years will also be subject to factors outside the control of this Plan.

Infrastructure projects to speed buses can be monitored on current and future reliability Infrastructure schemes in Barrow and Kendal to improve bus stop locations should lead to improved passenger satisfaction.

The launch of new works buses, would lead to fewer unfilled vacancies in the hospitality industry and a reduction in unemployment in surrounding areas.

Better ticketing offers should increase the volume of visitors to the county by sustainable means, whilst passenger satisfaction for local people should increase and fares (although seen as a major issue in the current survey) should reduce barriers to using the bus more.

Rail Station, Workington Windermere Road, Kendal




4544

Overview Table

Name of authority Cumbria County CouncilFranchising or Enhanced Partnership Enhanced PartnershipDate of Publication 31 October 2021Date of next annual update 31 October 2022URL of public report www.cumbria.gov.uk/buses/nbs/bsip

Targets 2018/19 2019/20 Target for 2024/25

How will they be measured (50 words max)

Journey time n/a n/a 7% reduction Review change in areas where priority measures are implemented.

Reliability n/a n/a 93% Overall operation.Passenger numbers n/a n/a 10% growth Based on 2019/20.Average passenger satisfaction n/a n/a 80% Face to face plus online survey.

Delivery Yes/No Explanation (50 words max)Make improvements to bus services and planning

More frequent and reliable services Yes New priority measures.Review service frequency Yes Discussions with operators and where appropriate plans to expand frequencies or fill gaps

in early mornings or evenings.Increase bus priority measures Yes New measures and better enforcement of existing Traffic Regulation Orders at bus stops.Increase Demand Responsive Transport Yes Build on current Rural Wheels scheme and soon to be launched Rural Mobility Fund

services to fill gaps where bus services are not viable in rural areas.Consideration of bus rapid transport networks Yes Modernise network with better vehicles and waiting facilities plus priority at traffic lights.

Delivery Yes/No Explanation (50 words max)Improvement of planning / integration with other modes

Integration with other travel modes No Rail network in the county is limited and stations often poorly located which will mean drawbacks.

Simplify services No Most services in Cumbria are already logical and where not the costs of providing separate services outweigh the benefits.

Review Socially Necessary services No Cumbria has no service deemed “Socially Necessary”.Invest in Superbus networks No Not appropriate for county at current time.

Improvement to fares and ticketing

Lower fares Yes New young persons discounts and group/family ticketing.Simplify fares Yes More attractive area ticketing and combined bus/rail ticketing.Integrate ticketing between operators and other modes Yes Better marked links between rail stations and the closest bus stop. Integrated ticketing.




4746

Delivery Yes/No Explanation (50 words max)

Make improvements to bus passenger experience

Higher spec buses

Invest in improved bus specifications Yes Look for grants to introduce zero emissions vehicles in Lake District locations.Invest in accessible and inclusive bus services Yes Links to employment in the Lake District from areas of higher unemployment. New Rural

Mobility Links from rural areas for work.Protect personal safety of bus passengers No Not seen as a major issue in our surveys.Improve buses for tourists Yes Expanded Demand Responsive network to carry visitors, extra evening services. Bus/Rail

links.Invest in de-carbonisation Yes Look for grants to introduce zero emissions vehicles in Lake District locations.

Improvements to passenger engagement

Passenger Charter Yes Explain what passengers should expect and what to do when services do not meet standards.

Strengthen Network Identity Yes Route and area branding where appropriate.Improve bus information Yes New Real Time information. Expand number of stops with a timetable poster.

Other

Other

Lowther Street, Whitehaven




4948

Appendix 1 - Outline Funding Table

Title of scheme

Detail on aspiration [e.g. ‘additional bus priority on X corridor’, ‘flat fares of Y across operators’]*

Priority Ranking** Source of Funding

2022/23 (£ nominal) 2023/24 (£ nominal) 2024/25 (£ nominal) Beyond 2025 (£ nominal) Total cost of project or proposal (£ nominal) ***

Resource Capital Resource Capital Resource Capital Resource Capital Resource Capital

Bus priority infrastructure

Carlisle, Garden Village Busway

A 10,000 house development is planned on the Southern edge of Carlisle. Current routes will not take extra traffic so sustainable transport need to be popular. Current routes into the City Centre are slow so bus would be unattractive. This would bypass this for quick journey times and efficient use of vehicles.

3

DfT - £3bn DfT 5,000,000 15,000,000 15,000,000 - 35,000,000 DfT other (please specify)

- -

Other Government (please specify)

- -

Private - -

Kendal, Stricklandgate

Introduce a contraflow bus lane, to reduce journey times, improve reliability and return buses to the popular stops on the main shopping street.

4

DfT - £3bn DfT 1,000,000 1,000,000 - 2,000,000 DfT other (please specify)

- -


- -

Private - -

* Within each category, please use multiple lines to show details of different projects or proposals where you can. For example, on bus priority, you should aim to include detail on specificcorridors; or on bus service support, you may have a split between scheduled services and demand-responsive services to flag. This is particularly important where you wish to attach adifferent priority ranking to different parts of your proposals.

** Please rank each line with a number showing your view of priority to your BSIP outcomes: 1 being the highest priority, and every line receiving a different number thereafter.*** Totals will automatically be calculated. Do not amend calculations in row 34 or columns Q and R.

Q1. Please complete the table below. All figures should be nominal (actual prices, unadjusted for inflation). Please delete guidance in [blue] when completing the template.

Title of scheme





Bus priority infrastructure (continued)

Bus Priority (various)

Investigation and implementation of improvements at pinch points (see main report for details).

21


- -


- -

Private - -

Parking Constraint

Review all bus stops. Provide CCTV enforce current traffic orders outside daytime, introduce new traffic orders and strict enforcement in Tourist locations to remove delays to buses.

6

DfT - £3bn DfT 120,000 20,000 60,000 100,000 60,000 120,000 360,000 120,000 DfT other (please specify)

- -


- -

Private - -

Ambleside Bus improvements

Better access to main stops and improvement to traffic flow to reduce delays.

13


- -


- -

Private - -

Barrow Town Hall Bus Stops

Current stops are on opposite sides of a road, with a poorly placed crossing and stop stops are on a bend making loading difficult. Develop a bus only road outside Town Hall with tram style boarding points.

12

DfT - £3bn DfT - - DfT other (please specify)

- -


1,000,000 - 1,000,000

Private - -




5150

Title of scheme





Other infrastructure

Improved Waiting Facilities

Kendal and Keswick Bus Stations. 17 DfT 100,000 - 100,000

New Stops Scales on A66 East of Keswick. 23 DfT 8,000 20,000 8,000 8,000 16,000 40,000 20,000

Lake District Park & Ride Feasibility Study. 33 DfT 100,000 - 100,000

Bus Rapid Transport

Feasibility Study in West Cumbria Service 30 route.

29 DfT 100,000 - 100,000

Fares support Young Persons travel

Extend upper age limited to 21. 8 DfT 1,250,000 350,000 50,000 1,650,000 -

Access to employment

Short term subsidy season tickets for those starting in low paid employment.

22 DfT 125,000 125,000 125,000 250,000 625,000 -

Family / Group Travel

Fares are perceived as high for those travelling in a group. Introduce more group ticketing.

15 DfT 800,000 500,000 250,000 1,550,000 -

Tap on / off technology

Upgrade of operators systems to allow for cap fares using contactless cards.

16 DfT 500,000 - 500,000

Ticketing reform Bus/Rail

ticketing

Many visitors arrive in Cumbria by car unaware of fares deals. Offer combined bus/rail ticketing.

7 DfT 100,000 60,000 40,000 200,000 -

Bus service support Penrith -

Keswick Corridor

Currently every 60 minutes make 30 to improve connections.

2 DfT 150,000 100,000 50,000 300,000 -

Lakes Hospitality Transport

Employers in Lake District cannot get staff and no transport from areas of unemployment.

1 DfT 750,000 500,000 300,000 100,000 1,650,000 -

Title of scheme





Bus service support (continued)

Access to Employment from Kirkby Stephen

No peak buses for workers in Penrith. 32 DfT 25,000 25,000 25,000 25,000 100,000 -

Improve evening trunk routes to hourly timetable

Provide extra services. 25 DfT 500,000 350,000 250,000 1,100,000 -

Hadrian's Wall Bus

Until 2014 a popular service ran from Carlisle and Brampton to destinations on the Wall.

30 DfT 150,000 100,000 50,000 300,000 -

Peak buses to Lillyhall Industrial Estate

Currently every 30 minutes - make every 15.

26 DfT 50,000 40,000 25,000 10,000 125,000 -

No buses from Cleator Moor to West Cumberland Hospital

Divert current service and offer new service to area of Hensingham currently served.

24 DfT 111,000 80,000 59,000 250,000 -

Lake District Evening Service

Most services have good daytime frequency but end at 6pm.

19 DfT 300,000 225,000 175,000 700,000 -

Introduction of Zero Emission Buses

Provide up to grants towards extra costs of ? New buses a year and infrastructure costs of depot upgrade.

9 DfT 3,300,000 2,700,000 - 6,000,000

Recovery Support

Maintain services where revenue has not reached 2019 level once Bus Recovery Grant is withdrawn.

5 DfT 500,000 - 500,000




5352

Title of scheme





Bus service support (continued) 555

Enhancement

Work with Lancashire County Council to maintain Summer service throughout the year

18 DfT £150,000 £75,000 £25,000 250,000 -

Better Services for Rural Areas

Expansion of original Rural Mobility Funded schemes to other areas to offer better access to work.

11 DfT 540,000 300,000 300,000

Improve vehicle standards with wireless charging, wi-fi, better seats, on-bus announcements/displays

Work with operators to refurbish existing fleet on Services 30, in West Cumbria and 61 and 67 in Carlisle.

10 DfT £350,000 £225,000 £225,000 800,000 -

Marketing Raise awareness of what is already available.

Lack of understanding of existing services, fares, information. Need for proper marketing.

14 DfT 50,000 50,000 50,000 100,000 250,000 -

Traveline

0871 number is off-putting to callers. Make a freephone number.

31 DfT 50,000 50,000 50,000 50,000 200,000 -

Develop a Nationwide travel app

Rather than many local products, a product that can be used Nationwide (so visitors are already aware of it), but funded via local contributions.

27 DfT 2,000 10,000 2,000 2,000 4,000 10,000 10,000

Q2. [optional] Please provide any additional notes to explain the other funding sources outside of the £3bn for buses (150 words maximum).

Since 2014 the Council has had no budget for support of local bus services. There is a small budget for both bus stop infrastructure and publicity. Funding bids have been submitted for All Electric Bus Town (unsuccessful) and Rural Mobility Fund (successful). There will be public transport elements in other funding bids (e.g. Barrow Levelling Up Fund bid), but these tend to be a very small part.

Title of scheme





Marketing (continued)

Realtime Information

Currently none in County. Introduce "next departure screens" at key bus stop locations in main towns.

20 DfT 180,000 540,000 360,000 540,000 360,000 720,000 1,620,000 1,080,000

EP/franchising delivery: LTA costs

Extra Local Transport Partnership Officers

To investigate and identify local issues and help develop new solutions to advise future investment.

28 DfT 100,000 100,000 100,000 100,000 400,000 -

- - - - - -

TOTALS*** 4,160,000 11,190,000 3,731,000 18,640,000 3,060,000 21,000,000 2,369,000 - 13,320,000 50,830,000




5554

Appendix 2 - Consultees

Bus operatorsArriva North East LimitedBlueworks Private HireBorder Rambler Rural Transport ServicesBorders Buses Ltd, c/o West Coast MotorsCumbria Classic CoachesEllenvale Coach Company LtdFellrunner Village Bus LtdHouston’s CoachesJansen Travel LtdKirkby Lonsdale Coach HireLakeland CommercialsLittle White BusMountain GoatMuncaster MicrobusNBM HireReay’s CoachesStagecoach North WestTelford’s Coaches LtdThe Travellers ChoiceWestern Dales Community Bus Service LtdWoof’s of SedburghWright Bros Coaches Ltd

Community Wheels Steering Group Chairs

Community Transport - ApplebyCommunity Transport - ArnsideCommunity Transport - Kendal

Cumbria County CouncilCapital Programme TeamCommunity Rail ManagerEconomic Development and Planning TeamElected MembersHighways Network TeamParking Services TeamStreetworks TeamTraffic Management Team

Friends and community groupsFriends of Eden Valley Public TransportKendal Bus UsersWest Cumbria Bus Users106 PartnershipFriends of the X112Cumbria Community TransportAlston Moor Community TransportNorthern Fells GroupWigton Community TransportAspatria Community TransportGo GilslandFriends of the Lake DistrictLevens NeighboursArnside Car SchemeBurton in Kendal Car SchemeHolme Car SchemeKirkby Lonsdale Car SchemeStorth Car SchemeBrampton Dial-a-RideFriends of the Settle-Carlisle line

Members of ParliamentMP for Westmorland and LonsdaleMP for Barrow and FurnessMP for CopelandMP for Penrith and the BorderMP for WorkingtonMP for Carlisle

Other organisationsACTion with Communities in CumbriaCumbria Mobility NetworkCommunity Transport in CumbriaCo-wheels Car ClubTravel AssistGood NeighboursLift share.comBrampton Community CentreCumbria TourismBarrow and District Disability AssociationCopeland Disability ForumRoyal National Institute of Blind PeopleThe Guide Dogs for the Blind AssociationCarlisle Blind SocietyBarrow and District Society for the BlindCumbria Council for Voluntary ServiceSpecial Educational Needs and Disabilities Alliance CumbriaTransport Focus

Public sector organisationsLake District National Park AuthorityCumbria Local Enterprise PartnershipCumbria Association of Local CouncilsAllerdale Borough CouncilBarrow Borough CouncilBlackburn with Darwen CouncilBlackpool CouncilCarlisle City CouncilCopeland Borough CouncilDumfries and Galloway CouncilDurham County CouncilEden District CouncilLancashire County CouncilNorth Yorkshire County CouncilNorthumberland County CouncilScottish Borders CouncilSouth Lakeland District CouncilYorkshire Dales National Park AuthorityDepartment for Work and PensionsTransport North East

Trade AssociationsConfederation of Passenger Transport UKCumbria Coach Operators AssociationCommunity Transport Association

Train Operating CompaniesAvanti West CoastNorthern RailwayTransPennine Express




5756

Appendix 3 - Current Bus Services

Service Route M-F Peak Eve Sat Sun Other Issues

1 Barrow : Furness General Hospital - Town Hall - Biggar Bank 12 P 60 P 60 - Some timetable variations on Saturdays : Poor co-

ordination with 2 (Walney) and 6 (Hospital) on Sundays

1 Whitehaven : Lowca - Parton - Bransty - Town Centre - Mirehouse 30 P X P 2j - -

2 Barrow : West Shore - Walney - Tesco 15 P X P 60 - Poor co-ordination with 1 (Walney) on Sundays2 Whitehaven : Kells - Woodhouse - Cemetery 30 P 2j P 120 - -3 Barrow : Ormsgill - Town Hall - Newbarns 12 P 60 P 60 - Some timetable variations on Saturdays3 Whitehaven : Corkickle - Mirehouse 30 P P P 2j - Poor co-ordination with 3A

3A Whitehaven : Corkickle - Mirehouse 30 P P P X - Poor co-ordination with 34 Barrow : Holbeck Park - Town Hall - Tesco 30 P P P 60 - -5 Barrow : North Scale - Vickerstown - Town Centre 30 X X P X - -6 Barrow via Dalston, Furness General Hospital 20 P 60 P 60 - -6 - Barrow - Furness Hospital also Service 1 - Poor co-ordination on Sundays6 - Barrow - Dalton (Greystone Estate) 20/40 P 60 P 60 - -6 - Ulverston - Croftslands 20/40 P 60 P 60 - -

6 - Barrow - Ulverston - Haverthwaite - Bowness- Windermere 4j P X P 120 - -

11 Barrow - Roa Island - Coast Road - Bardsea - Ulverston X X X X P - Monday - Thursday : Thursday funded by Friends ofX112

29 Whitehaven - Distington - Lillyhall - Workington 30 P X P X - -29 - Workington - Whitehaven also Service 30 - -29 - Distington - Workington / Whitehaven also Service 30 - -30 Maryport - Workington - Whitehaven - Thornhill / Frizington - -30 - Maryport - Workington 15 P 60 P 60 - Also 300 (Sundays with 300)30 - Workington - Whitehaven 15 P 60 P 60 - -30 - Whitehaven - Frizington 30 P 120 P 120 - -

Service Route M-F Peak Eve Sat Sun Other Issues30 - Whitehaven - Egremont 30 P 60 P 60 - -39 Blennerhasset - Great Orton - Carlisle 1j Once a week service (was twice)40 Kendal : Sandylands - Helme Chase - Oxenholme 60 - Funded by Supermarket Developer

41/A Kendal : Oxenholme - Asda - Kendal Parks - Westmorland Hospital 30 P X P 60 - Sunday is Service 40

41 - Kendal - Helme Chase also Service 42 - -

42/A Kendal : Rinkfield - Helme Chase - Heron Hill - Valley Drive - Castle Green 30 P X P 60 - Sunday is Service 40

42/A - Kendal - Helme Chase also Service 41/41A - -42/A - Kendal - Castle Green 60 P X P 60 - -42/A - Kendal - Willow Grove 60 X X P X - -43/A Kendal : Sandylands - Morrisons 30 P X P 60 - Sunday is Service 4043/A - Sandylands - Morrisons 60 P X P 60 - Sunday is Service 4044 Kendal : Beast Banks - Hallgarth 30 P X P - -45 Kendal : Burneside - Kentrigg 60 X X P X - -

46 Kendal : Beast Banks - Vicarage Park - Wattsfield - Collinfield - Kirkbarrow 60 X X P X - -

50/51 Workington : Moorclose - Derwent Howe - Town Centre 15 P 1j P 90 - 52 also serves Moorclose shops52 Workington : Harrington - Salterbeck - Workington - Seaton 30 P X P 90 - 50/51 also serves Moorclose shops

60 Carlisle : Sandsfield Park - Infirmary - City Centre - Carleton Clinic 30 P 2j P - - Sunday to Sandsfield Park provided by Service 61B

60 - City Centre - Infirmary with 67 Monday to Saturday service provided on 6060 - London Road - City Centre with 61 / 104 -

60 Skinburness - Silloth - Allonby - Mawbray - Maryport - Workington 4j X X X X - -

60 - Maryport - Workington with 30 -61/A Carlisle : Harraby East - City Centre - Morton Park Different Timetable on Saturdays




5958

Service Route M-F Peak Eve Sat Sun Other Issues61/A - Harraby East - City Centre 7 P 30 10 15 - -61/A - London Road - City Centre with 60 / 104 Up to 12 buses an hour61 - Morton Park - City Centre 15 P 30 20 30 - Also 62 from Morton Park (different route)

61/A - Morton West - City Centre 15 P 60 20 60 - -61/A - Orton Road - City Centre with 60 30 - -61B - Sandsfield Park - City Centre 60 - -

62 Carlisle : Morton Park - City Centre - Lowry Hill - Asd - Crindledyke -

62 - Morton Park - City Centre 15 P 60 P 60 - Also 61 from Morton Park (different route)62 - City Centre - Lowry Hill 15 P 1j P 60 - -62 - Lowry Hill - Crindledyke 30 P X P X - -

62A - Kingmoor Park (Central) - Carlisle X 6j X X X - Peak only (M-F)

64A Carlisle : Dobbies - The Beeches - Morton Park - Houghton Hall - Asda 5j P X P X - -

64A - Dobbies - City Centre Also covered by 400 -64A - Morton Park - City Centre Also covered by 61 and 62 -64A - Houghton - City Centre Also covered by 179 -64A - Morrisons - City Centre Also covered by 62 / 79 and X95 -67 Carlisle : Upperby - City Centre - Infirmary - Belle Vue 10 P 30 10 30 - -

68 Cockermouth - Great Broughton - Broughton Moor - Dearham - Maryport 6j X X X X - No Peak or Saturday Service

69 Carlisle - Edentown - Stanwix - City Centre - Cemetery - Holme Head 60 X X P X - Much on other routes

73 Carlisle - Keswick via Caldbeck, Hesket Newmarket, Ireby, Bassenthwaite 1j Summer Saturdays only

73 - Keswick - Hesket Newmarket 2j Summer Saturdays only74/75 Dalston - Cummersdale - Carlisle - Scotby - Wetheral -74/75 - Dalston - Cummersdale - Carlisle 60 P X P X - -

Service Route M-F Peak Eve Sat Sun Other Issues74/75 - Cotehill - Wetheral - Durranhill - Carlisle 60 P X P X - -

76 Carlisle : St Anns Hill - Stanwix - City Centre - Botcherby - Durranhill 20 P 60 P 60 - Part of Durranhill not served in evening

77/A Keswick - Buttermere via Whinlatter, Lorton 60 X X 60 60 - Summer only77 - Keswick - Whinlatter 120 X X 120 120 - Summer only

77A - Keswick - Catbells 7j X X 7j 7j - Summer only

78 Keswick - Lodore - Grange Bridge - Rosthwaite - Seatoller (Borrowdale) 30 X X 30 30 - -

78 - Keswick - Lodore - Grange Bridge - Rosthwaite - Seatoller (Borrowdale) 60 X X 60 60 - -

79 Dumfries - Annan - Gretna - Longtown - Carlisle 60 P 60 P 120 - -79/179 - Longtown - Annan 30 P 60 P 120 - -79/179 - Longtown - Carlisle also covered by 127A / X95 -

79 - Kingstown - Carlisle also covered by 62 / 127A / X95 -81 Lancaster - Hornby - Kirkby Lonsdale 6j P X P 60 - Sundays is a LCC contract81 - Lancaster - Kirkby Lonsdale also covered by 582 -88 Wigton Town Service 4j X X X X - -88 - Wigton - Oulton 4j X X X X - -

91 Carlisle : Carleton Clinic, Upperby, Denton Holme - Dalston (Caldew School) Sch -

93 Bowness on Solway - Glasson - Burgh by Sands - Carlisle 3j P X P X - -93A - Anthorn - Kirkbride - Thurstonfield - Carlisle 2j X X P X - -93A - Bowness - Carlisle 5j P X P X - -99 Arnside / Kendal via Milnthorpe Sch -100 Alston - Crook via Killhope Museum, Weardale Museum Sun Suspended due to COVID-19

104 Whinfell (Center Parcs) - Penrith - Plumpton - High Hesket - Carlisle -

104 - Whinfell - Penrith 60 P P P 120 - -




6160

Service Route M-F Peak Eve Sat Sun Other Issues104 - Penrith - Carlisle 30 P P P 120 - -104 - Harraby - Carlisle 30 P P P 120 - -105 Greystoke - Motherby - Penruddock - Dacre - Penrith Tue Tuesday only106 Penrith via Grayrigg, Tebay, Orton, Shap, Lowther, Clifton TF Plus suspended Wednesday / Locally funded111 Penrith - Burnbanks - Bampton - Helton - Askham - Penrith Thu Thursday only113 Garsdale - Hawes - Gayle 3j X X P 2j - -127 Newcastleton - Longtown - Carlisle 5j P X X X - Funded by Border Council127 - Moat - Carlisle MWTh 3j - locally funded130 Melmerby - Carlisle via Langwathby - Lazonby Wed -132 Edenhall - Penrith Fri -

132 Calthwaite - Penrith via Newton Reigny, Laithes, Blencow, Newbiggin Fri -

134 Armathwaite - Penrith via Ainstable, Lazonby, Great Salkeld Wed -135 Winskill - Penrith via Skirwith, Culgaith, Langwathby Thu -

137 Langwathby - Penrith via Little Salkeld, Kirkoswald, Lazonby Thu -

138 Culgaith - Penrith via Newbiggin, Skirwith, Ousby Tue -139 Melmerby - Penrith via Little Salkeld, Lazonby Tue -140 Melmerby to Penrith via Skirwith, Langwathby Wed -

141 Newbiggin - Carlisle via Newton Reigny, Ivegill (2nd Thursday) P 2nd Thursday

179 Carlisle - Annan via Houghton, Longtown, Gretna 60 P X P X - Annan-Carlisle also covered by 79Houghton - Carlisle also covered by 64A

185 Haltwhistle - Birdoswald via Gilsland 3j X X P X - Funded by Northumberland County Council

208 Keswick - Aira Force - Glenridding - Patterdale (for Ullswater) Sat Summer Saturdays only

216 Branthwaite - Cleator - Moor Row - Whitehaven Mon -217 Frizington - Cockermouth via Lamplugh, Eaglesfield Wed Provided with local funding

Service Route M-F Peak Eve Sat Sun Other Issues218 Workington via Frizington, Rowrah, Branthwaite Fri Provided with local funding300 Workington - Maryport - Aspatria - Wigton - Carlisle 60 P 2j P 120 - -

Wigton - Carlisle 30 P 2j P 120 - With 400 / 554 / 600382 Lockerbie via Gretna 4j P X P 3j - Funded by Dumfries & Galloway Council400 Durdar via Blackwell 120 P X P X - -400 Skinburness via Wigton, Abbeytown, Silloth 120 P X P 180 - Sundays in summer only

445 Bowston - Burneside - Hallgarth - Beast Banks - Queen Katherine School Sch -

505 Coniston - Hawkshead - Windermere - Ambleside 60 X 1j P 60 - -505 - Coniston - Hawkshead - Windermere - Ambleside 120 X X P 3j - -508 Penrith - Windermere via Patterdale & Kirkstone Pass - -508 - Penrith - Pooley Bridge - Patterdale 60 P 1j P 60 - -508 - Penrith - Pooley Bridge - Patterdale 120 P X P 3j - -508 - Patterdale - Windermere via Kirkstone Pass 120 X 1j P 120 - Summer only508 - Windermere - Bowness also covered by 599 / 755 / 6 Summer only516 Windermere - Ellterwater - Dungeon Ghyll (Langdale) 120 X X P 120 - 2j to Kendal (also covered by 555)

525 Hawkshead via Hill Top (Beatrix Potter) - Hawkshead (from Ferry House) 40 X X P 40 - Summer only (Suspended in 2020 and 2021 due to

COVID-19)530 Cartmel - Grange-over-Sands - Kendal 2j X X X X - X6 : Grange-over-Sands to Kendal532 Higher Grange - Grange-over-Sands 2j X X X X - -550 Milnthorpe - Arnside - Morecambe Tue -551 Arnside - Milnthorpe - Kirkby Lonsdale Thu -552 Arnside via Natland, Sedgwick, Milnthorpe, Sandside MWF -

554 Keswick - Castle Inn - Bothel - Wigton - Carlisle 4j X X P 3j - Bothel - Carlisle also 600Wigton - Carlisle also 300, 400, 600

555 Lancaster - Kendal - Windermere - Ambleside - Grasmere - Keswick 60 M-F (60) October - June / (30) July-September




6362

Service Route M-F Peak Eve Sat Sun Other Issues

555 - Lancaster - Carnforth - Burton - Holme - Milnthorpe - Kendal 60 P 60 P 120 - -

555 - Lancaster - Kendal (Direct) note X X 60 X - Also runs M-F July to September (60)555 - Kendal - Keswick 60 P 3j P 120 - -555 - Kendal - Keswick note P 3j P 30 - Also runs M-F July to September555 - Windermere - Ambleside (with 505 / 599) 30 P 3j P 120 - -555 - Windermere - Ambleside (with 505 / 599) >20 P 3j P >20 - Summer555 - Ambleside - Grasmere (with 599) 30 P 3j P 120 - -555 - Ambleside - Grasmere (with 599) >20 P 3j P >20 - Summer555 - Grasmere - Keswick 60 P 1j P 120 - -555 - Grasmere - Keswick 30 P 1j P 60 - Saturdays & school holidays in summer562 Bolton via Crosby Ravensworth, Morland Tue -563 Appleby - Kirkby Thore - Penrith 3j X X X X - -567 Kirkby Lonsdale - Endmoor - Kendal 6j P X P X - -570 Ravenstonedale via Grayrigg, Tebay, Orton, Shap Thu -

571 Brough via Grayrigg, Tebay, Ravenstonedale, Kirkby Stephen Mon -

572 Kirkby Stephen - Brough - Barnard Castle Wed -580/1 Skipton - Kirkby Lonsdale via Settle, Ingleton 120 P X P 2j - Sundays in summer only582 Kirkby Lonsdale to Lancaster 120 P X P 60 - Also covered by 81597 Windermere Town Service TThF Mornings only : Provided with local funding599 Grasmere - Ambleside - Bowness-on-Windermere 20 X X P 20 - Also covered by 555599 Grasmere - Ambleside - Bowness-on-Windermere 60 X X P 60 - Also covered by 555

600 Carlisle - Wigton - Bolton Low Houses - Bothel - Cockermouth 7j P X P X - Bolton Low Houses also 554

Wigton - Carlisle also 554/400/300605 Caldbeck via Sebergham Tue -646 Penrith Town Service 60 X X P X - -

Service Route M-F Peak Eve Sat Sun Other Issues680 Hallbankgate - Castle Carrock - Heads Nook - Carlisle TTh No service in school holidays681 Haltwhistle via Halton Lea Gate 2j X X P X - Funded by Northumberland County Council685 Carlisle - Warwick Bridge - Brampton 30 P P P 60 - -685 Carlisle - Brampton - Haltwhistle - Hexham - Newcastle 60 P P P 120 - Sundays to Newcastle by connection

755 Heysham via Morecambe - Kendal - Windermere - Bowness 4j X X P 4j - -

888 Newcastle - Hexham - Alston - Penrith - Keswick 1 X X 1 1 - Daily July to September only888 Penrith - Keswick Also X4/5 -889 Alston - Nenthead - Hexham Tue Funded by Northumberland County Council

BR1 Carlisle via Irthington, Laversdale, Crosby on Eden (Mon and Wed) TF Tuesday & Friday

BR1 Low Row via Lanercost, Banks Turret, Birdoswald, Gilsland Wed Wednesday onlyC1-3 Cockermouth Town Service 60 P X P X - Funded by Story HomesM1 Town Service : Ellenborough - Ewanrigg - Cottage Hospital 60 X X P X - Off peak onlyNT1 Wigton School via Beckfoot, Abbeytown Sch School busS1 Dent Station - Sedbergh - Kendal Sat Saturday onlyS3 Dent - Sedbergh - Garsdale - Hawes Wed Wednesday only

S4 Sedbergh - Cautley - Kirkby Stephen - Brough Fri Fridays (+ 1 trip Sedbergh - Kirkby Stephen on Tuesday and Thursday)

S5 Kirkby Stephen via Newbiggin on Lune, Ravenstonedale Thu Thursday onlyS6 Kirkby Stephen - Brough - Warcop - Appleby - Penrith Tue Tuesday onlyW1 Sedbergh - Oxenholme - Kendal 2j X X X X - -X4/5 Workington - Cockermouth - Keswick - Penrith - -X4/5 - Workington - Cockermouth - Dubwath 30 P P P 60 - -X4/5 - Workington - Cockermouth - Dubwath 30 P P P 120 - -X4 - Dubwath - Castle Inn - Braithwaite - Keswick 120 P P P X - -X5 - Dubwath - Thornthwaite - Braithwaite - Keswick 30/60 P P P 60 - 3 every 2 hours




6564

Service Route M-F Peak Eve Sat Sun Other IssuesX5 - Dubwath - Thornthwaite - Braithwaite - Keswick 30/60 P P P 120 - 3 every 2 hoursX5 - Workington - Bridgefoot - Cockermouth 60 P P P 60 - Sundays 120 November to Easter

X4/5 - Keswick - Threlkeld - Penrith 60 P P P 60 - -X4/5 - Keswick - Threlkeld - Penrith 60 P P P 120 - -

X6 Barrow - Ulverston - Newby Bridge - Grange-over-Sands - Kendal 60 P P P 120 - -

X6 - Barrow - Ulverston with 6 -X8 Chorley - Preston - Windermere - Ambleside - Keswick Sat -

X12 Ulverston - Greenodd - Spark Bridge - Lowick - Torver - Coniston 3j X X X X - Thursday funded by Friends of X112

X7 Coniston - Broughton in Furness - Askham - Barrow WF Wednesday and Friday (Friday funded by Friends of X112)

X70 Town Service : Birkett Drive - Rydal Road - Medical Centre P X X X X - -X81 Hexham via Haydon Bridge 1j P X P X - -

X95 Galashiels - Hawick - Langholm - Longtown - Carlisle 60 P P P P - Current 120 due to COVID-19 : 79/179/127A also run Longtown - Carlisle

Warwick Road, Carlisle

Notes

P Has service

X Does not have service

60 Summer frequency

30 Winter frequency

No service

Sch School service

30 Frequency (e.g. every 30 minutes)

3j Journeys per day (e.g. 3 journeys)

20/40 Irregular frequency (e.g. 20 minute gap then 40 minute gap)




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±THIS DRAWING MAY BE USED ONLY FOR

THE PURPOSE INTENDED AND ONLYWRITTEN DIMENSIONS SHALL BE USED

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This map is reproduced from Ordnance Survey material with thepermission of Ordnance Survey on behalf of the Controller

of Her Majesty's Stationary Office

© Crown copyright and database right 2021

Drawing Title

Scale at A3 1:500,000

Weekday DaytimePublic Transport

Accessibility to Barrow

Bus Improvement Plan and

Enhanced Bus Partnership

WSP House70 Chancery Lane

London, WC2A 1AFTel: 020 7314 5000

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Appendix 4 - Travel time maps

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Accessibility to Carlisle





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Carlisle

NewcastleUpon Tyne

Durham



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Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Carlisle



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SundayDaytime

Weekday AM

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Day

time.

mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Carlisle Carlisle




7372

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Eve

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.mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000


Accessibility to Kendal





0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Kendal



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Day

time.

mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Kendal



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Weekday Daytime

Weekday Evenings

Travel time to Kendal

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Day

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mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Kendal



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Kendal



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SaturdayDaytime

Saturday Evenings

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Day

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mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Kendal Kendal




7574

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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.mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Kendal



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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day

Day

time.

mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Kendal



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SundayDaytime

Weekday AM

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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atur

day

Day

time.

mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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.mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000


Accessibility to Keswick





0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Keswick



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Day

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mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Keswick



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Weekday Daytime

Weekday Evenings

Travel time to Keswick

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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day

Day

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mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Kendal Keswick




7776

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Keswick



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Keswick



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SaturdayDaytime

Saturday Evenings

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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day

Day

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mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Keswick



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Sun

day

Day

time.

mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000

Sunday EveningPublic Transport






0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Keswick



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SundayDaytime

Weekday AM

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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day

Day

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mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Keswick Keswick




7978

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Key

Job Title




Drawing Title

Scale at A3 1:500,000


Accessibility to Penrith





0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Perinth



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Perinth



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Weekday Daytime

Weekday Evenings

Travel time to Penrith

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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Day

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mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Eve

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.mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Perinth



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



Pat

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atur

day

Day

time.

mxd

Key

Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Perinth



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SaturdayDaytime

Saturday Evenings

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Penrith Penrith




8180

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Perinth



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Perinth



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SundayDaytime

Weekday AM

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000


Accessibility to Whitehaven





0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Whitehaven



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Whitehaven



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Weekday Daytime

Weekday Evenings

Travel time to Whitehaven

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Penrith Whitehaven




8382

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Whitehaven



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Whitehaven



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SaturdayDaytime

Saturday Evenings

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Whitehaven



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Whitehaven



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

SundayDaytime

Weekday AM

_̂

M6

M6

M6

A601(M)

A167(M)

A74(M)

M6

M6

M6

A74(M)

A66(M)

A1(M)

M6

Lancaster

Carlisle

NewcastleUpon Tyne

Durham



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Job Title




Drawing Title

Scale at A3 1:500,000







0 2 4 6 8 10 12 14 16 18 20 22

Kilometers

_̂ Barrow



0 - 15 minutes

15 - 30 minutes

30 - 45 minutes

45 - 60 minutes

60 - 75 minutes

75 - 90 minutes

90 - 105 minutes

105 - 120 minutes

Whitehaven Whitehaven

CCC

J/N 25

107

Bus Service Improvement Plan 2021 - Cumbria County Council

Documents

Transcript of Bus Service Improvement Plan 2021 - Cumbria County Council