Auto Shop Management System

SESSION (2015-2017)

Submitted By

Name ID

Jamal Khawar 15031027003

Mirza Arbab Shafique 15031027009

Hunain Amer 15031027010

Muhammad Irbaz 15031027020

Sohail Akram 15031027016

Supervised By

Mr. Abdul Haseeb Shujja

SCHOOL OF PROFESSIONAL ADVANCEMENT

UNIVERSITY OF MANAGEMENT & TECHNOLOGY, LAHORE

II

DEDICATION

DEDICATED TO OUR RESPECTED PARENTS AND TEACHERS AND FAMILY WHOSE UTMOST

LOVE, CARE AND STRUGGLE AGAINST ALL ODDS BROUGHT TO THIS HEIGHT OF

KNOWLEDGE AND ENCOURAGED US TO COMPLETE THIS DEGREE AND WERE MAJOR

DRIVING FORCE BEHIND ALL EFFORTS WITH THE BLESSINGS OF ALMIGHTY ALLAH

III

ACKNOWLEDGEMENT

We are thankful to ALMIGHTY ALLAH who gave us courage and passion and prayers of our

parents and teachers to achieve the goal that was necessary for the degree. Although it was not an

easy task, with the useful direction, kind supervision and co-operation of Mr Abdul Haseeb

Shujja, it became easy for us to complete the research work. We are really grateful to our Project

Supervisor because of his profound interest and encouragement throughout the project work.

We would like to acknowledge Prof. Naveed Yazdani Director, School of Professional

Advancement, UMT Lahore, for encouraging and providing us all the facilities throughout the

project.

Last but not least, we extend my sincere appreciativeness and thankfulness to our Family for their

incredible encouragement. Their love and support means a lot to us.

Name

Jamal Khawar

Mirza Arbab Shafique

Hunain Amer

Muhammad Irbaz

Sohail Akram

IV

Auto Shop Management System

SESSION (2015-2017)

This project is submitted to the School of Professional Advancement, University of

Management & Technology Lahore, for the partial fulfillment of the requirement for

Master Degree in Computer Science.

Approved on: _________________

Submitted By

Serial

No

Id Name

1 15031027003 Jamal Khawar

2 15031027009 Mirza Arbab Shafique

3 15031027010 Hunain Amer

4 15031027020 Muhammad Irbaz

5 15031027016 Sohail Akram

Mr. Imran Saleem Mr. Abdul Haseeb Shujja

Assistant Prof., S.P.A, Lecture S.P.A

UMT, Lahore UMT, Lahore

Program Head Project Supervisor

SCHOOL OF PROFESSIONAL ADVANCEMENT

UNIVERSITY OF MANAGEMENT & TECHNOLOGY, LAHORE

V

ABSTRACT

We have developed Auto Shop Management System. The organization’s name is

Ittefaq auto parts which are dealing in auto spare parts of imported and local

vehicles. The existing system is manual system through which organization is

currently dealing with clients manually. Which brings a huge workload on the

organization. Now we reduce the work load and explanation of the business system

will be helpful.

It is very difficult to capture market gap because customer have no time to go market

and buy auto parts. In existing system difficult to maintain parts and accuracy. In

existing system all records maintain manually and this process taking huge time that

is why we develop this system and cover the market gap.

In this system we provide both customer and vendors platform. Customers can order

any auto parts and accessories at any time any place our system save customer time

and provide many other facilities. Customer is a non-technical person they have no

idea which auto part is original made by company or not but our system provide

guarantee to the customer. Vendor using our system as a retailer person and generate

a revenue. While using our system customer can order before check parts detail and

fair price as compare to market and take this opportunity to deliver auto parts at your

place and payment only on delivery time.

VI

CONTENTS

Table of Contents

Contents

DEDICATION ............................................................................................................................................................II

ACKNOWLEDGEMENT ....................................................................................................................................... III

ABSTRACT ................................................................................................................................................................ V

CONTENTS .............................................................................................................................................................. VI

LIST OF FIGURES ............................................................................................................................................... VIII

LIST OF TABLES ................................................................................................................................................... XII

1. INTRODUCTION .............................................................................................................................................. 2

1.1 PROJECT OVERVIEW .......................................................................................................................... 2 1.2 PROBLEM STATEMENT ...................................................................................................................... 2 1.3 BACK GROUND .................................................................................................................................. 2

1.3.1 Existing Systems ................................................................................................................... 2

1.3.2 Drawbacks ............................................................................................................................. 3

1.4 PROPOSED SOLUTION ........................................................................................................................ 3 1.4.1 MERITS OF PROPOSED SOLUTION ........................................................................................................ 3 1.5 CUSTOMER ........................................................................................................................................ 3 1.6 AFFECTED GROUPS ........................................................................................................................... 3 1.7 ASSUMPTIONS ................................................................................................................................... 4 1.8 DEPENDENCIES/ EXTERNAL SYSTEMS .............................................................................................. 4 1.9 DEFINITIONS AND ACRONYMS .......................................................................................................... 4 1.10 GOALS ............................................................................................................................................... 4 1.11 DOMAIN ANALYSIS ........................................................................................................................... 5

2. SYSTEM REQUIREMENT SPECIFICATION .............................................................................................. 7

2.1 FUNCTIONAL REQUIREMENTS ........................................................................................................... 7 2.2 NON-FUNCTIONAL REQUIREMENT .................................................................................................. 13 2.3 USE CASE MODELS ......................................................................................................................... 14

2.3.1 List of Actors ............................................................................................................................. 14

2.3.2 List of Use Cases................................................................................................................. 14

2.4 USE CASE DIAGRAM ............................................................................................................................. 17 2.5 USE CASE DESCRIPTION ........................................................................................................................ 19

3. SYSTEM DESIGN ............................................................................................................................................ 66

3.1 SYSTEM ARCHITECTURE ................................................................................................................. 66 3.2 CLASS DIAGRAM ............................................................................................................................. 68 3.3 SEQUENCE DIAGRAM (AGAINST EACH USE CASE) .......................................................................... 69 3.4 ACTIVITY DIAGRAM (AGAINST EACH USE CASE)............................................................................ 87 3.5 ENTITY RELATIONSHIP DIAGRAM ................................................................................................. 106

VII

3.6 DATA FLOW DIAGRAM .................................................................................................................. 109

4. IMPLEMENTATION .................................................................................................................................... 115

4.1 TOOLS .......................................................................................................................................... 115 4.1.1 WEB APPLICATION ...................................................................................................................... 115

4.1.2 FOR DATABASE.................................................................................................................... 115

4.1.3 FOR DOCUMENTATION ...................................................................................................... 115

4.2 TECHNIQUES ............................................................................................................................. 116 4.3 LANGUAGES .............................................................................................................................. 117 4.4 FROND END ................................................................................................................................ 118

5. TESTING ......................................................................................................................................................... 123

5.1 TEST CASES ................................................................................................................................... 123 5.2 TID TEMPLATE .............................................................................................................................. 150 5.3 DECISION TABLE ........................................................................................................................... 152 5.4 BLACK BOX TESTING .................................................................................................................... 153 5.5 WHITE BOX TESTING .................................................................................................................... 156

6. RESULTS ........................................................................................................................................................ 158

6.1 TRACEABILITY MATRIX(TIDVS UID) ........................................................................................... 158 6.2 %COMPLETION .............................................................................................................................. 159 6.3 %ACCURACY ................................................................................................................................. 159 6.4 %CORRECTNESS ............................................................................................................................ 159

7. CONCLUSION AND SUMMARY ................................................................................................................ 161

7.1 CONCLUSION ............................................................................................................................. 161 7.2 SUMMARY .................................................................................................................................. 161 7.3 LESSON LEARNED .................................................................................................................... 161

8. FUTURE WORK ............................................................................................................................................ 163

9. REFERENCES ................................................................................................................................................ 165

10. APPENDIX ................................................................................................................................................. 167

10.1 GLOSSARY OF TERMS .................................................................................................................... 167 10.2 SNAPSHOTS ................................................................................................................................... 168 10.3 PROJECT MANAGEMENT DOCUMENTS .......................................................................................... 191

VIII

LIST OF FIGURES

Chapter 2 System Requirements Specification

Figure 2.4.1 System Level Use Case Diagram……………………………………………………………………….18

Chapter 3 System Design

Figure 3.1.1 System Architecture and Design………………………………………………………………………..67

Figure 3.2.1 Class Diagram Auto Shop Management System………………………………………..........................68

Figure 3.3.1 Sequence Diagram Customer Registration……………………………………………..........................69

Figure 3.3.2 Sequence Diagram Vendor Registration………………………………………………………………..69

Figure 3.3.3 Sequence Diagram Customer Login……………………………………………………………………70

Figure 3.3.4 Sequence Diagram Vendor Login………….……………..…………………………………………….70

Figure 3.3.5 Sequence Diagram Admin Login………………………….……………………………………….…...71

Figure 3.3.6 Sequence Diagram Customer Logout…..…………………….…………………………………………71

Figure 3.3.7 Sequence Diagram Vendor Logout…..…………………………………………………………………72

Figure 3.3.8 Sequence Diagram Admin Logout……………...………………………………………………………71

Figure 3.3.9 Sequence Diagram Customer Find my part…………………………………………………….………73

Figure 3.3.10 Sequence Diagram Customer contact us………………………………………………........................73

Figure 3.3.11 Sequence Diagram Customer about us…………………………..…………………………………….74

Figure 3.3.12 Sequence Diagram Customer Add to cart…………………………………..…………………………74

Figure 3.3.13 Sequence Diagram Customer Write and View comments………………………………………..…...75

Figure 3.3.14 Sequence Diagram Vendor View comments………………………….…….…………………………75

Figure 3.3.15 Sequence Diagram Admin View comments………………………………………………...…………76

Figure 3.3.16 Sequence Diagram Customer Order details………………………………...………………………….76

Figure 3.3.17 Sequence Diagram Vendor Order details…………………………………..………………………….77

Figure 3.3.18 Sequence Diagram Admin Order details…………………………………………...………………….77

Figure 3.3.19 Sequence Diagram Customer Order status…………………………………………………………….78

Figure 3.3.20 Sequence Diagram Vendor Order status……………………………………………………………….78

Figure 3.3.21 Sequence Diagram Admin Order status………………………………...………………….………….79

Figure 3.3.22 Sequence Diagram Customer Update and view profile……………………………………….……….79

Figure 3.3.23 Sequence Diagram Vendor Update and view profile………………………………………………….80

Figure 3.3.24 Sequence Diagram Admin View profile customer and vendor…………………………….………….80

Figure 3.3.25 Sequence Diagram Customer Recovery password from admin……………………………………….81

Figure 3.3.26 Sequence Diagram Vendor Recovery password from admin ……………………………..…….…….81

Figure 3.3.27 Sequence Diagram Customer Recovery password …………………………………………...……….82

Figure 3.3.28 Sequence Diagram Admin Cancel customer and vendor registration…………………………………82

Figure 3.3.29 Sequence Diagram Customer Payments……………………………………………………………….83

IX

Figure 3.3.30 Sequence Diagram Vendor Add part details………………………………………………………….83

Figure 3.3.31 Sequence Diagram Admin Add stock…………………………………………………..…………….84

Figure 3.3.32 Sequence Diagram Admin Manage part category…………………………………………………….84

Figure 3.3.33 Sequence Diagram Customer and Vendor privacy policy…………………………………………….85

Figure 3.3.34 Sequence Diagram Admin Manage parts………………………………………………..…………….85

Figure 3.3.35 Sequence Diagram Vendor Shipment and delivery………………………………...………………….86

Figure 3.3.36 Sequence Diagram Admin Shipment and delivery…………………………………………………….86

Figure 3.4.1 Activity Diagram Registration Customer and vendor………………………………..…………………87

Figure 3.4.2 Activity Diagram Login Customer admin vendor………………………………………………………88

Figure 3.4.3 Activity Diagram Logout Customer admin vendor …………………………………….………………89

Figure 3.4.4 Activity Diagram Customer Find my parts……………………………………………………..………90

Figure 3.4.5 Activity Diagram Customer About us …………………………………………………………….……91

Figure 3.4.6 Activity Diagram Customer Contact us ………………………….……………………………….….…92

Figure 3.4.7 Activity Diagram Customer Add to cart …………………………………………………….………….93

Figure 3.4.8 Activity Diagram Customer Write comments ……………………………………...…………………..94

Figure 3.4.9 Activity Diagram Customer Payment ……………………………………………………………….….95

Figure 3.4.10 Activity Diagram Customer Vendor Admin View comments ………………………………………..96

Figure 3.4.11 Activity Diagram Customer Vendor Admin Order details and Order status………………………….97

Figure 3.4.12 Activity Diagram Customer Vendor Update account ……………………………………..………….98

Figure 3.4.13 Activity Diagram Customer Vendor Recover password………………………………………..…….99

Figure 3.4.14 Activity Diagram Admin Manage parts………………………………………………………...……100

Figure 3.4.15 Activity Diagram Vendor Add part details……………………………………………….……….…101

Figure 3.4.16 Activity Diagram Customer vendor cancel registration …………………….…………………….…102

Figure 3.4.17 Activity Diagram Customer Vendor Admin View profile…………………………………………...103

Figure 3.4.18 Activity Diagram Vendor Admin Shipment and delivery …………………..…………………….…104

Figure 3.4.19 Activity Diagram Customer Vendor Privacy policy …………………………………………...……105

Figure 3.5.1 Entity Relationship Diagram Auto Shop Management System…………………………….…………108

Figure 3.6.1 Data flow Diagram level 0……………………………………………………………………………..109

Figure 3.6.2 Data flow Diagram level 1 ……………………………………………………………………….……110

Figure 3.6.3 Data flow Diagram level 2 ………………………………………………………………….…………111

Figure 3.6.3.1 Data flow Diagram level 2 (Part a)…………………………………………..………………………111

Figure 3.6.3.2 Data flow Diagram level 2 (Part b)………………………………………….………………………113

Figure 3.6.4 Data flow Diagram level 3………………………..……………………………..…………………..…113

Chapter 10 Appendix

Figure A.1 home page……………………………………………………………………………………………….168

Figure A.2 Registration page………………………………………………..………………………………………169

Figure A.3 Registration page as customer or vendor…………………………………………………………….….169

X

Figure A.4 successfully registered……………………………………..………………………………………...….170

Figure A.5 Login …………………………………………………………………………...……………………….170

Figure A.6 Login page as customer or vendor………………………………………………………………………171

Figure A.7 Login time error message…………………………………………………………………...…………..171

Figure A.8 Forget password…………………………………………………………………………………..…….172

Figure A.9 all parts..............................................................................................................................................…...172

Figure A.10 Contact us…………………………………………………………………………………….………..173

Figure A.11 about us…………………………………………………………………………………………….…..173

Figure A.12 Latest parts……………………………………………………………………………………………..174

Figure A.13Add to cart……………………………………………………………………………...………………174

Figure A.14 Customer write comments…………………………………………………….………………….……175

Figure A.15 View comments……………………………………………………………………..…………………175

Figure A.16 now part add in cart.........................................................................................................................…...176

Figure A.17 Cart summary…………………………………………………………………………………………..176

Figure A.18 Check out………………………………………………………………………………………………177

Figure A.19 Customer invoice.............................................................................................................................…...177

Figure A.20 Customer order detail......................................................................................................................…...178

Figure B.21 Vendor home page……………………………………………………………………………………..178

Figure B.22 Vendor profile……………………………………………….…………………………………………179

Figure B.23 Inventory detail……………………………………………...…………………………………………179

Figure B.24 Define Transition…………………………………………………...………………………………….180

Figure B.25 Transition message……………………………………………………………………………………..180

Figure B.26 Define Company........................................................................................ ......................................…...181

Figure B.27 Company message……………………………………………………………………………………..181

Figure B.28 Define Model……………………………………………………….………………………….………182

Figure B.29 Model Message…………………………………………………………………………...……………182

Figure B.30 Part posting…………………………………………………………………………………………….183

Figure B.31 posting message………………………………………………………………………………………..183

Figure B.32 View comments………………………………………………………………………………………..184

Figure B.33 my orders………………………………………………………………………………………………184

Figure C.34 Add stock……………………………………………………………………………………….……...185

Figure C.35 Parts details……………………………………………………….……………………………..……..185

Figure C.36 Vendor details…………………………………………………….……………………………………186

Figure C.37 Customer details………………………………………………….……………………..………….…..186

Figure C.38 all orders………………………………………………………………………….………………….…187

Figure C.39 Manage customers……………………………………………………………………….…………….187

Figure C.40 Manage vendor…………………………………………………………………………………………188

XI

Figure C.41 View Comments………………………………………….…………………………………………….188

Figure C.42 Manage category.............................................................................................................................…....189

Figure C.43 successfully add category...............................................................................................................…....189

Figure C.44 Manage parts……………………………………………………………………………….…………..190

Chapter 10 Appendix

Figure 10.3.d.1 Pert Diagram…………………………………………………….……………..……….…………..195

XII

LIST OF TABLES

Chapter 2 System Requirements Specification

Table 2.1.1 List of System Function Rquirements………………………………………………………….….…10

Table 2.5.1 Use Case Customer Registration………………………………………………………………….….19

Table 2.5.2 Use Case Customer Sign in………………………………………………………………….…….….20

Table 2.5.3 Use Case Customer Sign Out………………………………………………………............................21

Table 2.5.4 Use Case Customer Find my parts………………………………………………………….….…..…22

Table 2.5.5 Use Case Customer Add To Cart……………………………………………………………….…….23

Table 2.5.6 Use Case Contact Us…………………………………………………………………………….……24

Table 2.5.7 Use Case about Us……………………………………………………………………………….……25

Table 2.5.8 Use Case Customer Payment…………………………………………………………………….……26

Table 2.5.9 Use Case Customer Write Comments ………………………………………………………….……..27

Table 2.5.10 Use Case View Customers Comments………………………………………………………….……28

Table 2.5.11 Use Case Customer Update Account………………………………………………………………...29

Table 2.5.12 Use Case Customer Recovery Password…………………………………………………….……….30

Table 2.5.13 Use Case Customer Privacy Policy………………………………………………………………..….31

Table 2.5.14 Use Case Customer Order Status…………………………………………………………………..…32

Table 2.5.15 Use Case Customer Order Details……………………………………………………………….…....33

Table 2.5.16 Use Case View Customer Profile……………………………………………………………….….....34

Table 2.5.18 Use Case Admin Sign in………………………………………………………………………..……..35

Table 2.5.19 Use Case Admin Out …………………………………………………………………………..……...36

Table 2.5.20 Use Case Admin Add Stock……………………………………………………………………..…….37

Table 2.5.21 Use Case Admin Manage Parts………………………………………………………………….…….38

Table 2.5.22 Use Case Admin Cancel Customer Registration………………………………………………………39

Table 2.5.23 Use Case Admin Update Customer Account…………………………………………………….…….40

Table 2.5.24 Use Case Admin Forget Customer Password………………………………………………………….41

Table 2.5.25 Use Case Admin View Customer Profile………………………………………………………………42

Table 2.5.26 Use Case Admin Update Vendor Account…………………………………………………………….43

Table 2.5.27 Use Case Admin View Vendor Profile…………………………………………………….…………..44

Table 2.5.28 Use Case Admin Cancel Vendor Registration……………………………………………..…………..45

Table 2.5.29 Use Case Admin Recovery Vendor Password…………………………………………..……….……..46

Table 2.5.30 Use Case Admin Shipment and Delivery……………………………………………….……….……..47

Table 2.5.31 Use Case Admin Verification and Validation…………………………………………..……….……..48

Table 2.5.32 Use Case Admin Order Details ……………………………………………………….………….…….49

Table 2.5.33 Use Case Admin Order Status…………………………………………………………………….……50

Table 2.5.34 Use Case Admin View Customer Comments………………………………………………….……….51

XIII

Table 2.5.35 Use Case Admin Manage Category…………………………………………………………………….52

Table 2.5.36 Use Case Vendor Registration………………………………………………………………………….53

Table 2.5.37 Use Case Vendor Sign in……………………………………………………………….………………54

Table 2.5.38 Use Case Vendor Sign Out……………………………………………………………………….…….55

Table 2.5.39 Use Case Vendor Add Part details………………………………………………….………………….56

Table 2.5.40 Use Case Vendor Shipment and Delivery………………………………………………..…………….57

Table 2.5.41 Use Case Vendor Privacy Policy……………………………………………………………………….58

Table 2.5.42 Use Case Vendor Payment History……………………………………………………………………..59

Table 2.5.43 Use Case Vendor View Comments…………………………………………………………….……….60

Table 2.5.44 Use Case Vendor Order Detail………………………………………………………………………….61

Table 2.5.45 Use Case Vendor Order Status…………………………………………………………………………62

Table 2.5.47 Use Case Vendor Recover Password…………………………………………….……………………..63

Table 2.5.48 Use Case Vendor View Profile…………………………………………………..……………………..64

Chapter 5 Testing

Table 5.1.1 Test case of Registration………………………………………………………………………….…….123

Table 5.1.2 Test case of Registration (failure)……………………………………………………………………....124

Table 5.1.3 Test case of Login………………………………………………………………………………………125

Table 5.1.4 Test case of Login (failure)…………………………………………………………………………..…125

Table 5.1.5 Test case of logout……………………………………………………………………..……………….126

Table 5.1.6 Test case of home page…………………………………………………………………………………126

Table 5.1.7 Test case of search/Find my parts……………………………………………………………..………. 127

Table 5.1.8 Test case of search/Find my parts (failure)……………………………………………..………………127

Table 5.1.9 Test case of All Parts page………………………………………………………………………..…….128

Table 5.1.10 Test case of about us page…………………………………………………………………………….128

Table 5.1.11 Test case of Contact us page……………………………………………………………………….….129

Table 5.1.12 Test case of Add t cart……………………………………………………………………………..….129

Table 5.1.13 Test case of Comments page………………………………………………………………….………130

Table 5.1.14 Test case of Comments page (failure)……………………………………………………...…………130

Table 5.1.15 Test case of View comment page…………………………………………………………………..…131

Table 5.1.16 Test case of Proceed to cart……………………………………………………………………………132

Table 5.1.17 Test case of View cart…………………………………………………………………………………133

Table 5.1.18 Test case of Proceed to check out……………………………………………………………….…….133

Table 5.1.19 Test case of Place order…………………………………………………………………………...…..134

Table 5.1.20 Test case of Place order (failure)……………………………………………………………..……….135

Table 5.1.21 Test case of Payment detail……………………………………………………………………………136

Table 5.1.22 Test case of Go to home page……………………………………………………………..…………..136

Table 5.1.23 Test case of View my orders……………………………………………………………………….…137

XIV

Table 5.1.24 Test case of Customer profile and update account ………………………………………..…………137

Table 5.1.25 Test case of Vendor profile and update account………………………………….….……………….138

Table 5.1.26 Test case of Vendor customer update account (failure)………………………..….…………………139

Table 5.1.27 Test case of Part category……………………………………………………………..…….………..140

Table 5.1.28 Test case of Parts …………………………………………………………………………………….140

Table 5.1.29 Test case of Company……………………………………………………………………………..… 141

Table 5.1.30 Test case of Model…………………………………………………………………..………………..141

Table 5.1.31 Test case of transition………………………………………………………………..……………….142

Table 5.1.32 Test case of year………………………………………………………………………………………142

Table 5.1.33 Test case of view comments……………………………………………………….………………….143

Table 5.1.34 Test case of Vendor orders……………………………………………………………………………143

Table 5.1.35 Test case of Add stock……………………………………………………………………..….………144

Table 5.1.36 Test case of Manage parts……………………………………………………………….…………….144

Table 5.1.37 Test case of Manage parts (failure)…………………………………………………………...……….145

Table 5.1.38 Test case of Cancel customer registration……………………………………………….…………….145

Table 5.1.39 Test case of Recover customer account password…………………………………………………….146

Table 5.1.40 Test case of Admin view customer profile……………………………………………………………146

Table 5.1.41 Test case of Admin view vendor profile………………………………………………………………147

Table 5.1.42 Test case of Cancel vendor registration……………………………………………………...…..……147

Table 5.1.43 Test case of Recover under account password…………………………………………………….….148

Table 5.1.44 Test case of Shipment and delivery………………………………………………………………..….148

Table 5.1.45 Test case of Order status…………………………………………………………………………..…..149

Table 5.2.1 TID Template……………………………………………………………………………………….…..151

Table 5.3.1 Decision Table………………………………………………………………………………….………152

Table 5.4.1 Black Box Testing...............………………………………………………………………….…………155

Table 5.5.1 White Box Testing………………………………………………………………………...……………156

Chapter 6 Results

Table 6.1.1 Traceability Matrix (TID vs UID)…………………………………………………………………….. 158

Chapter 10 Appendix

Table 10.3.a.1 Team structure……………………………………………………………………………..………...192

Table 10.3.b.1 Role and responsibilities…………………………………………………………………..………...193

Table 10.3.c.1 Work breakdown structure…………………………………….…………………………………….194

Table 10.3.f.1 Meeting summary……………………………………......…………….…………………………….198

INTRODUCTION

1

Auto Shop Management System 2 | P a g e

1. INTRODUCTION

As we all know that computer and computer applications are finding its voyage each and every field of

mankind where data and information are primary necessities. World is moving so fast and in this modern era

we need to reduce time consumption as we all know "Time is money". Actual processing of system becomes

very useful to its users because manipulation and utilization of data in meaningful way is a need of each and

every organization