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Atlas Copco Committed to Customer Values and Needs
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Transcript of Atlas Copco Committed to Customer Values and Needs
Atlas CopcoCommitted to Customer Values and Needs
A quick update on “The Atlas Copco Group, May2007”
Atlas Copco is a Leading Industrial Provider
Construction
Others
31%
22%
14%
5%
ManufacturingProcess
Mining
Services
18%
10%
Sales per customer category total all business areas
Global Reach Spans More Than 150 Markets
CompressorTechnique
50%
Industrial Technique
13%
Construction and Mining Technique
37%NorthAmerica22%
Europe40%
Africa/MiddleEast
9%
22%
7%
Asia/Australia
SouthAmerica
Atlas Copco sold the majority of Rental Service in 2006.
Revenues per business area Revenues per geographic area
Atlas Copco 2006 Results
2002-2004 pro forma, excluding divested businesses
0
10 000
20 000
30 000
40 000
50 000
2002 2003 2004 2005 20060
5
10
15
20
25
Revenues, MSEK Operating margin, %
MSEK %
2006 Results
NorthAmerica27%
Europe31%
Africa/MiddleEast
14%
19%
9%
Asia/Australia
SouthAmerica
Construction and Mining Technique
0
5 000
10 000
15 000
20 000
2002 2003 2004 2005 20060
5
10
15
20
Revenues, MSEK Operating margin, %
MSEK %
9
Rough summary Ugr. and surfacem3/annum global
Total excavation 10.000.000.000
Of which blasted 9.600.000.000
Of which crushed 7.300.000.000
9.600.000.000- 7.300.000.000 = 2.300.000.000
(direct used as is or waste)
Of crushed, milled for mining 1.400.000.000
(7300.000.000-1400.000.000 = 5.900.000.000 Aggregate)
Of milled, concentrated 1.200.000.000
Application - TunnellingTunnelling/Construction*ar/y/y/yy
ar
rokmkmkmmkmkm
m
Benching
St. Gotthard railway tunnelProject 1999 - 2010
Application – Underground miningUnderground Mining*615 Mton / yeareq. 16% of total mined ore
Europe 160 Mt/yAfrica 160 Mt/yS America 105 Mt/yt/y
rldel, platinum, diamonds
ndst/yt/yt/yt/yt/yt/y/y
Product development drivers,
Customer needsCustomer needs
ProductivityTotal cost ( And initial)RepeatabilityPrecisionHole qualityAutomationAvailabilityServiceability
Internal needsInternal needs
Product costStandardisationComponent countModularisationLead TimeTied capital
Market trendsMarket trends
4General trends4Noise and emission4Other environmental demands ( Oil spill)4Industrial design
Other driversOther drivers
4Legislation4Competition4Ideas and innovations4Emerging technologies
Process description
PRE STUDY
PROJECT: Main
PROJECT:Follow up & close
Feasibility
studyPre study
Design andsource parts for prototype
1 2
3 4 85 976
11 12
Assemble prototypes
Functionaltests
Fieldtests
Follow up and sourceparts for preseries prod.
Assemble pre series
Follow up:
Large Project
10
Assembleand deliverfirst serial product
Follow up and sourceparts forserial prod.
- Production (PSM)- Field (FSM)- Proactive QA follow up
G
G3
Closeproject
G0 G1 G2
G3 G5 G7 G8
G9
G4 G6
M5M3M2M1 M4
1 = Project phases
G1 = Gates
M1 = MilestonesLEG
END
M1 Start prototype assembly
M2 Start test period
M3 End test period
M4 Verify design status
M5 Deliver first serial product
Project Manual
G2 Start project
G1 Start pre study
G3 Order parts for prototypes
G7
G8
G0 Start feasibility study
G9 Approve outcome and close project
G6 Approve for Market release
Order parts for pre series productionMarket release decision
Release for functional tests
Release for field testsG5
G4
Discontinuation decisionOrder parts for serial production
As a supplier, mining knowledge is a must, but we need more, The Rocket Boomer L3 contains the following
Tot. ca 17 700 articles for assembly
Ex:1 Cabin including air condition
6 wheels
2 compressors
15 hydraulic pumps
9 hydraulic motors
52 hydraulic cylinders
33 computer CPUs
3 computer screens
ca 2200m hydraulic hoses
Product development at CMTResources
R&D some 500 engineers– Control system design, – Rock drill design, RD– Laboratory and support, RR– Hydraulic, Electric,Pneumatic………….
Fully equipped laboratories for functional and performance testing in Örebro, Kalmar, Essen, Garland
Test mines/ sites in Garland Texas, Nacka, Stockholm and in Kvarntorp, Örebro
Field test sites all over the world
Since I can not tell you all our secrets, I can tell you what you need apart from money.
My best advice for R&D anytime anywhere!
Rule 1Working hand in hand with customers. Making friends, trying to understand and trying to solve their problems, that's what really makes people think and invent!
Rule 2Make it clear to the organization
We want your ideas
We will reward your for good ideas
We will make your good ideas come true( but no candies for nothing)
Rule 3
Apply a patent policy to:
-Create an inventive climate
-Safeguard your R&D investments
-Promote inventors
( and to avoid making infringements)
Rule 4Don’t make market manager of your best sales guy, don’t
make your best innovator engineering manager, but make sure these guys are rewarded equally or better!
Consider alternative career paths, for people who wants to remain in creative sales, technical innovations……. loving it and doing a good job-Expert career
-Line career
-Project management career
Rule 5What ever your immediate needs! However desperate your situation is. Never surrender to short sighted “skip long term ”
In every way you have, make the organization feel and notice, that long term is dealt with, an as high or higher priority!
Ask for deadlines, follow up, get involved!
Sweden has a lot of ”survival”opportunities
Mineral deposits
The global two leading equipment suppliers and thena number of smaller.
The shining mining companies and contractors of the world
A lot of money
If we cannot make a fortune of that we have a problem.
I think we have, even if the business as of todayhides it.
Our problems
We lack good people, Is Sweden to small?
Maybe we need a Baltic university cluster or even justone Baltic university
We put to much effort into processes and to little oncontent
In spite of what we say, we work to short sighted
Skip quaterly and get back in some good oldSwedish innovativeness that once created Swedens industry