Area II Town Hall - US Army Garrisons

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UNCLASSIFIED//FOUO

Area II Town Hall5 DEC 2019

USAG Yongsan

5 DEC 2019

Area II Town Hall

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2 of XPOC name / xxx-xxx-xxxx/ email address

USAG YONGSAN

TOWN HALL

5 December 2019

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• Cell Phones: Please turn off or place your phones on vibrate.

• Livestream on Facebook @usagyongsan. Post questions.

• Microphones are available during question and answer

period.

• Limited to one question and one follow-up to allow a variety

of questions.

WELCOME

POC: USAG Yongsan-Casey Public Affairs Office

DSN: 738-7354 / Mobile: 010-8977-7060

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AGENDA

1. Garrison Commander opening comments

2. Housing update

3. Transformation update

4. Medical briefing

5. Army & Air force Exchange Service (AAFES)

6. Department of Emergency Services (DES)

7. Chapel

8. Question and answer

9. Garrison Command Sergeant Major

10. Closing comments

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COL Monica P. Washington

OPENING COMMENTS

USAG Yongsan-Casey Garrison Commander

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For the latest updates on closures, please visit

https://home.army.mil/yongsan

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Yongsan Service ReductionsDecember 2019 to End-state (~December 2023)

• KATUSA Snack Bar (29 Nov 19)

• Leased Housing (Black Hawk, Itaewon Acres & Eagle

Grove) (30 Nov 19)

• Community Bank ATMs ** (Main Post Food Court,

BAACH & Gas Station) (15 Dec 19)

• South Post Chapel Services (25 Dec 19)

• Library (28 Dec 19)

• AAFES Main Exchange (30 Dec 19)

• LGU+ Phone/Cable/Internet (30 Dec 19)

• Bowling Center** (31 Dec 19)

• MPC Slots** (31 Dec 19)

• Main Post Food Court (31 Dec 19)

• South Post Shoppette (31 Dec 19)

• Middle School Teen and Youth Sports (29 Feb 20)

• Army Community Service ** (Mar 20)

• South Post Food Court (31 Mar 20)

• Indoor pool** (Jul 20)

• Child Development Center (Jul 20)

• Child & Youth Services w/ Library (Jul 20)

• Outdoor Recreation w/ Computer Lab (Jul 20)

• Self Help Service (Housing) (Jul 20)

• Pet Care Center (30 Aug 21)

• AAFES Gas Station (01 Sep 21)

• Commissary** (01 Sep 21)

• Collier Gym (01 Sep 21)

• Honors Café (DFAC)** (01 Sep 21)

• TMP Fuel Point** (01 Sep 21)

• Friendship House** (Dec 21)

• Main Post Barber Shop** (Dec 21)

• KATUSA PX (Dec 21)

• Vehicle Reg & ID Cards** (Jul 22)

• Post Office** (Dec 23)

Additional services provided by K-16 or USAG-H

(K-16 Fuel Point – M-W-F cash only)

(K-16 Military Clothing Sales Store)

(USAG-H Medical Services)

(USAG-H Legal Services)

Support transfers to K16

**Tentative Closure Dates

Seoul Town Hall

Dec 2019

Michael HAN

Relationship Manager - Korea, Guam and North Asia

Proprietary and Confidential9

TRICARE Key Info

Program 080-429-0880 (Korean Toll Free

Number) in your cell phoneAUTH

Coverage / Benefit check

Enrollment

24/7/365

REMOTE vs. PRIME

REMOTE PRIME

PCM ISOS MTF

Routine Walk‐in ‐> AUTH PCM’s Referral ‐> AUTH

Dental AUTH MTF

Urgent / Emergent Go to nearest facility Go to nearest facility


0

TRICARE Key Info - Map

7 TRICARE Network Providers

5 mi

2 mi

Seoul St. Mary Samsung


1

Fully Integrated Services

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USAG Yongsan Services

AAFES Management Support

General Manager

Mr. Ki-sol Han, General Manager

Phone: 010-3015-6350

Email: [email protected]

AAFES

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REMAINING EXCHANGE SERVICES

Yongsan Filling Station• New Operation Hours Effective 1 December 2019

Tue, Thur and Sat Only 1100-1800

Main Post Barber Shop• Bldg#1447, Remain Open

DHL Express (Shoppette)• Mon-Thu, Sun 0700-2200 / Fri-Sat 0700-2300

DHL Food Court (Pizza Hut/Subway)• Mon-Sun 1030-2000 (No Delivery)

Taxi Service• Continue to provide the service (including K-16)

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POINTS OF CONTACT AFTER PX CLOSURE 30 DEC 2019

SEOK-SU WATER

• For delivery service after the closure of Yongsan Main Store,

contact Hui-Kyong Yi at 010-4755-6560

• The contract will be expired at the end of March 2020.

LG U+ CABLE / INTERNET / PHONE SERVICE

After Yongsan PX closes, customers can visit LG U+ at

• K-16 Community Center

Mon.-Fri.1000-1900 Sat.1000-1700

Bldg.S302 Phone: 070-7597-7712

• Camp Casey Main Shopping Center

Mon.-Fri.1000-1830 Sat.& Sun.1000-170

Bldg.S3007 Phone: 070-7597-1101

• Customer Service Center 080-850-1891

for assistance with termination or any other inquiries.

ALTERATIONS / LAUNDRY / DRY CLEANING

Find an updated list of nearby off-post and on-post cleaners:

Https://home.army.mil/yongsan

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DIRECTORATE OF EMERGENCY SERVICES

Director Emergency Services

Robert F. Nelson

Phone: 730-3043


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Program your cell phone with this number

CELL PHONE YONGSAN:

0503-323-9111

DSN: 911

USAG YONGSAN

EMERGENCY NUMBERS

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USAG Yongsan Gate Operations, 1 JAN 2020

#21 Friendship House Gate

Pedestrian Exit Only

24/7

#20 Camp Coiner

Closed

#16 MP Gate

0600-1400 (Mon – Fri)

1400-0600 Daily


#3 MARFORK Gate

0500-2100 Daily

#1 Dragon Hill Lodge Gate

Pedestrian Only

24/7

#5 Gas Station Gate

Pedestrian Only

0500-0100 Daily

#14 Hospital Gate


24/7

#6 Commissary Gate

24/7

#13 Visitor Center

Guest/POV Passes

24/7

#7 TMP Gate

0630-1830 Mon-Fri

Changes:Gate 20- Closed

Gate 14- Closed (will remain Pedestrian

Exit ONLY)

Gate 16- Open 0600-1400 Mon-Fri;

1400-0600 Daily Pedestrian Exit Only

Gate 3- 0500-2100 Daily

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SPACE HEATER SAFETY

Space Heaters must be approved by Fire

Department, Safety or DPW.

Common Safety Procedures:

• Automatic shutoff switch incase of tip over.

• 36 inch clearance all around.

• Plug power cord directly into an electrical outlet, do

not use extension cord.

• Place on a level surface for stability.

For Emergency call

DSN: 911

Cell: 0503-323-9111

For more information call

DSN: 738-7900

Actual space heater fire

on Yongsan

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CHAPEL

151730MAY2019

Garrison Chaplain

Sang Joon “Tim” Won

DSN: 738-3009


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Final Worship Services for Yongsan: Protestant: Christmas

Eve Candle Light Service, 24 DEC

Catholic: Christmas Mass, 25 December

The Chaplain’s office has provided a list of nearby services (in

English) at home.army.mil/yongsan

CHAPEL

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DFAC patronage changes 1 JAN 2020

Legal Office is open every Tuesday at the Yongsan Support

Center with expanded services: Notary, Power of Attorney,

Affidavits and assist with legal questions. An attorney is available

by appointment. POC: Legal Representative at Yongsan

(Tuesdays) DSN 738-3563 Commercial: 05033-38-3563

Commander’s Housing Hotline Number: 725-6067

Commercial: 05033-25-6067

ALERT!

GARRISON COMMAND SERGEANT MAJOR

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22 of XPOC name / xxx-xxx-xxxx/ email address151730MAY2019

Questions?

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CLOSING REMARKS

151730MAY2019

COL Monica P. Washington

151730MAY2019

USAG Yongsan-Casey Garrison Commander

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END OF SHOW

SUPPLEMENTAL MATERIAL FOLLOWS

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8 ICE comments requested traffic lights be set to flashing yellow/red at Yongsan

• Garrison Response: M-F, 1800-0600 traffic lights are set to flashing yellow. On weekends / holidays, traffic lights are set to all-day flashing.

9 ICE comments requested 25 kph speed limits be changed back to 40 kph at Yongsan.

• Garrison Response: 8th Army Ave is set to 40 kph

October 2019 Customer Feedback for the Garrison

Interactive Customer Evaluation (ICE)

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Area II Town Hall - US Army Garrisons

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