ANNUAL REPORT - Idaho Public Utilities Commission

34
MIP-7 ANNUAL REPORT OF -4 ::i Mihr7p Th1phnn flompnv NAME 2205 Keithley Creek Rd. P0 Box 7 Midvale ID 83645 ADDRESS TOTHE IDAHO PUBLIC UTILITIES COMMISSION FOR THE YEAR ENDED 2014

Transcript of ANNUAL REPORT - Idaho Public Utilities Commission

MIP-7

ANNUAL REPORTOF

-4

::iMihr7p Th1phnn flompnv

NAME

2205 Keithley Creek Rd.P0 Box 7Midvale ID 83645

ADDRESS

TOTHE

IDAHO PUBLIC

UTILITIES COMMISSION

FOR THE

YEAR ENDED 2014

ANNUAL REPORT OF SMALL TELEPHONE COMPANIES TOTHE IDAHO PUBLIC UTILITIES COMMISSIONFOR THE YEAR ENDING December 31.2014

COMPANY INFORMATION

Exact name of utility: Midvale Telephone Company

Address of principal office: PO Box 7 Midvale ldaho 83645

Telephone Number (Area Code - 208) 355-2211

Cities ortowns served: Midvale. Lakevieu Stanley, Warren, Warm Lake, Yellow Pine, Weiser

Name and title of officer having custody of the general corporate books of account:

John Stuart, CEO

Address of office where corporate books are kept and phone number:

2205 Keithley Creek Rd, Midvale, ldaho 83645 and (208)-355-2211

Organized under the laws of the State of: ldaho

Date of organization: March 19, 1959

Form of organization (proprietorship, association, corporation):

lf a Subchapter S Corporation, please specify: S Corporation

Name and address of controlling company, if any:

Midvale Telephone Exchanqe, lnc.

S Corporation

Names of affiliated companies. Give address and description of business:

Syringa Networks, 3795 Development Avenue, Boise lD 83705

OFFICERS

Report below the title, name and offlce address of each general officer of the utility at the end of the

year. lf there were any changes during the year, show the name, title, and address of the previous

officer and the date of change.

AddrcssTitle

cEoName

John Stuart 823 W. 1st ST. Weiser lD 83672

cFo Nick Rynearson PO Box 7, Midvale lD 83645

coo Dennis Farrington PO Box 7, Midvale lD 83645

President Lane Williams PO Box 7. Midvale lD 83645

Vice Pres. Bruce Goslovich 10069 W. Quail Stome St. Boise lD 83709

Sec/Treas Linda Klind PO Box 7. Midvale lD 83645

Director Emma Gross 1866 S Lincoln St. Salt Lake City, UT 84105

Rev 3/02

Gary Horton

Page I

782E. Cinnabar Dr. Cottonwood, M 86326Director

DIRECTORS

List the name of each person who was a member of the Board of Directors at any given time during the

year: (Fees related to meetings only.)

Lane Williams

Term Expired

or Gurrcnt Term

WillExpire2015

Meetings AttendedThis year

6

6

Fees Paid

During Year

58,514

Bruce Goslovich 2015

Linda Klind 2015

Emma Gross 2015

Gary Horton 2015

Name of Chairman of the Board: Lane Willaims

27.196

27,196

27,196

6 27,196

Name of Secretary (or Clerk) of Board:

Number of Meetings of the Board during the year:

Linda Klind

MANAGERS

List the name of each person who performed management duties for the Company during the year, and

the total wages and bonuses paid to those persons: (Do not include Director fees in these amounts.)

Name Wages and Bonuses Paid

John Stuart Chief Executive Officer 118.414

Nick Rynearson

Dennis Farrington

Joe Delatorre

Chief Financial Officer 69,642

Chief Operations Officer 106.303

NW Operations Manager 58,857

Fred Bruce Switch Manaqer 83,083

Rob Vowell Plant Records Manager 59,321

Sam McClary

Diana Holmes HR Manaqer

lT Manaqer 75,1 88

57,197

Gary Coffelt

@Construction Manager 66,930CSR Manager 57.0'18

NOTES TO THE FINANCIAL STATEi'ENTSPlease provide important information such as changes in accounting or depreciation practices,extensions or additions to the system; disposal of any substantial portion of the property of the utility;reorganization, mergers, or consolidations with other companies; leases executed; other contractsor agreements entered into; changes made in articles of incorporation or amendments; theoccurrence of contingency losses or gains.

Retired approximatelv $760,000 of unused and obselete plant throughout various exchanqes in2014

Rev 3/02 Page 3

BALANCE SHEETAssets and Other Debits

Tifle of AccountGurrent Assets

11201 13011401 1501 1601 18011811 19011911200120112101220128012901 300131013201 3301350

140114021406140714081410143814391500

2001200220032004200520062007

31 00320033003400341 0342035003600

Cash and EquivalentsGashSpecialCash DepositsWorking Cash AdvancesTemporary lnvestmentsTelecommunications Accts. ReceivableAccts. Rec. Allow. -TelecommunicationsOther Accounts ReceivableAccounts Receivable Allow. - OtherNotes ReceivableNotes Receivable Allowancelnterest & Dividends ReceivableMaterialand SuppliesPrepaymentsPrepaid RentsPrepaid TaxesPrepaid lnsurancePrepaid Directory ExpensesOther PrepaymentsOther Current AssetsNoncunent AssetsI nvestment in Affiliated Companieslnvestment in Nonaffiliated CompaniesNonregulated lnvestmentsUnamortized Debt lssuance ExpenseSinking FundsOther Noncurrent AssetsDeferred Maintenance & RetirementsDeferred ChargesOther Jurisdiction Assets - NetProperty, Plant and EquipmentTelecommunications Plants in ServiceProp. Held for Future Telecom. UseTelecom. Plant under Constr. - Short TermTelecom. Plant under Constr. - Long TermTelecom. Plant AdjustmentNonoperating PlantGoodwillDepreciation and Amortization AccountsAccumulated DepreciatedAccum. Depre. - Held for Future UseAccumulated Depreciation - NonoperatingAccumulated Amortization - TangibleAccum. Amort. - Capitalized LeasesAccum. Amort. - Leasehold lmprovementsAccumulated Amortization - lntangibleAccumulated Amortization - Other

TOTAL ASSETS

ww@ -TE36r

EalanceEeganning

of Year

439,455

Ealanceat Endof Year

1,447,369

!ncreaaeor

(Decrcase'

1,O07,914

28,570

353,q51

2,322,087 2,452,375 130,28889,143 89,143

-

56,936 60,825 3,899

36,600,132 36,332,816145,295 121,533ry@

@ @ -iE735-

(267,316)(23,762\422,164

(21,032,483) (22,543,9761(26,629) (14,966)

(1,045,913) (1,265,249\

(1,511,493)11,663

(219,336)

23,614,494 23,670,603

487,478114,217

(126,531)89,973

Rev 3/02 Page 4

56.109

BALANGE SHEETLiabilities & Stockholderc' Equity

Title of Account

401040204030404040504060407040804'100411041204130

4210422042304240425042604270

431 04320433043/,0435043604370

451 04520453045404550

Gurrent LiabilitiesAccounts PayableNotes PayableAdvance Billings and PaymentsCustomer DepositsCurrent Maturities - Long -Term DebtCurrent Maturities - Capital leaseslncome Taxes - AccruedOther Taxes - AccruedNet Current Defer. Oper. lncome TaxesNet Current Defer. Nonoper. lncome TaxesOther Accrued LiabilitiesOther Current LiabilitiesLong-Term DebtFunded DebtPremium on Long-Term DebtDiscount on Long-Term DebtReacquired DebtObligations Under Capital LeasesAdvances from Affiliated CompaniesOther Long-Term DebtOther Liabilities & Deferred GreditsOther Long-Term LiabilitiesUnamort. Oper. lnvest. Tax Credits - NetUnamort. Nonoper. lnvest. Tax Credits - NetNet Noncurrent Defer. Oper. lncome TaxesNet Noncur. Defer. Nonoper. lncome TaxesOther Deferred CreditsOther Juris. Liab. & Def. Credits - NetStockholders' EquityCapitalStockAdditional Paid-ln CapitalTreasury StockOther CapitalRetained Earnings

TOTAL LIAB. & OTHER GREDITS

433.144

131 ,088 137,081

1,423,433 999,457

788,570 1,095,472

10,509,676 9,941,799

BalanceBeginning

of Year

481,160

25,0007,910

(64,000)

10,31 1,657

23,614,494

Balanceat Endof Year

32,910

11.030.740

23,670,603

lncreaseor

(Decrcase)

+5,993

(423,976)

306,902

7,910(7,910)64,000

7'19.083

56,109

Page 5Rev 3/02

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INVESTTIENTS

Report below the investments in Accounts 1401, 1402 and 1406. ldentify each investment as to theaccount in which included. Minor amounts in Account 1406 may be grouped by classes.

Book Cost oflnvestmentsDisposed of

This vear

Book Cost oflnvestments

Held atEnd of YearDescription

Cash sumender Yalue of llieinsurance pollcles

Rural Telephone Finance Company

NECA Servleps, lnc.

SYRINGA Cash lnvestnent

Date Acouired

121712012 60,825

1993 86,143

10/2000 3.000

9/2000 2,452,375

Totals 2,602,343

RECEIVABLES

Itemize amounts show in Accounts 1180, 1190 and 1200. For notes receivable list each note separately andinclude the maturity date and interest rate. Minor amounts in Account 1210 may be combined.

Amount at End ofYearNotes

ReceivableAccountsReceivableName of Gompanv

Subscribers 371,372

ldaho USF 29,232

NECA 624,50'.1

Caniers 61,362

USAC 3,619

MTE Communications 491.000

Totals 581 086

Rev U02 Page 10

NOTES PAYABLE

For Notes Payable, list each note separately and include the maturity date and interest rate.

Name of Grcditor

Title Financial Spec. Svcs.

lntercstDate of Note Rate

5t30t2012

Due Date Face Amount

5o/o 9|3ODO22

1t19t2012

187,863

56,845

ACCOUNTS PAYABLE

Report below allAccounts Payable amounting to more than $100.00

Name of Grcditor

See Attached List

244,708

Amount

418,920

Totale 418,920

Rev 3/02 Page 1 1

Midvale Telephone

Accounts Payable >5100

December 37.,2014

VENDOR AMOUNTSRP s 47s.s8Ameriben Solutions / IEC Group 504.00

Arizona Dept of Revenue L,736.27

Arizona Public Service Co 658.19

Bankcard Center - Zions 30,106.11

Bennett Oil 465.23

Carpathia Hosting, lnc. 1,302.84

City of Midvale 1s8.20

City of Weiser 209.79

Clear Creek Disposal 214.49

Sodale Electric Supplv 8,292.47

Computer Technology, lnc. 7,485.08

Sore Telecom Svstems, lnc. 8,63L.47

Farmer's Supply Cooperative L,793.37

FastenalCompany 853.57

Graybar Electric Co, lnc. 513.05

Griffin's Propane, lnc. 185.73

Hardin Sanitation 118.82

lroy Harris 552.41

daho Power 1,767.80

daho State Tax Commission 5,558.00

ntermountain Gas Companv 265.7L

lerry's Auto Parts 200.90(ennedy Fuel and Feed Supply 311.50(enworth Sales Company 13,086.58

-&J Electric, LLC 624.78

Vlillennium Technology Part 5,648.72

Vlodern Enterprise Solutions 3,771.36

Monte R. Lee & Companv 8,558.03

VTV Networks 318.93

{ationalCable TV Coop 807.35

{eustar, lnc 891.34)ower and Telephone Suoplv 288,282.62

lagan Communications 109.00

iafeguard Business System 304.11

ialmon River Electric Coop 970.97

iulphur Springs Valley Coop 1,797.33

iulphur Sprinss Vallev Coop 1,134.83

lerex Services 2,428.29

Les Schwab Tires L70.ttl'oly Digital Networks lnc. 3,089.94

Iower Distribution Company 100.00

Midvale TelephoneAccounts Payable >5100

[ransaction Network Services rrEt ErrrrrEr itll .Ur.r 1,333.35

/erizon Wireless 2,229.72

A/eiser Auto Parts 259.80

/l/eiser Sienal Americal 155.00(en Weyers 825.00

-ane R. Williams 501.20

\NPI, LLC 9,149.67

TOTAT S 418,919.61

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CAPITAL STOCK

Report below the particulars called for concerning common and preferred stock at end of year,

designating separate series of any general class. Show totals separately for common andpreferred.

For each class of preferred stock, show the dividend rate and whether dividends are cumulative ornoncumulative.

Show details in a footnote of capitral stock sold during the year. lnclude number of shares,consideration received, premium or discount, and expenses incurred.

Ou$tandlng perof Sharcs Par Value Balance Sheet

Glass & Series of Stock Authorized oer Share Sharcs Amount

COMMON 10,000 N/A 1,000 32,910

Rev 3/02 Page 13

Item

INCOME & RETAINED EARNINGS STATEMENT

TotalGompany ldaho Only

TotalOperating lncome (from page 16)

TotalOperating Expenses (from page 18)

7100 Other Operating lncome and Expense

7210 Operating lnvestment Tax Credits-Net7220 Operating Federal lncome Taxes7230 Operating State and Local lncome Taxes7240 Operating Other Taxes7250 Provision for Deferred Operating lncome Taxes-Net7200 Operating Taxes (Total)

7310 Dividend lncome7320 lnterest lncome7330 lncome from Sinking and Other Funds7340 Allowance for Funds Used During Construction7350 Gains/Losses from the Disposition of Certain Proper$7360 Other Nonoperating lncome7370 SpecialCharges7300 Nonoperating lncome and Expense

7410 Nonoperating lnvestment Tax Gredits-Net7420 Nonoperating Federal lncome Taxes7430 Nonoperating State and Local lncome Taxes7440 Nonoperating Other Taxes7450 Provision for Deferred Nonoperating lncome Taxes-Net7400 Nonoperating Taxes

7510 lntereston Funded Debt7520 lnterest Expense-Capital Leases7530 Amortization of Debt lssuance Expense7540 Other lnterest Deductions7500 lnterest and Related ltems

7610 Extraordinary lncome Credits7620 Extraordinary lncome Charges7630 Current lncome Tax Effect of Extraordinary ltems-Net7640 Provision for Deferred lncome Tax Effect of

Extraord inary ltems-Net7600 Extraordinary ltems

7910 lncome Effect of Jurisdictional RatemakingDifferences-Net

10,302,241 4,369,594(8,646,995) (3,965,053)

(270,375\ (50,625)

(270,375) (50,625)

5'14,981 514,ggl

s14881 514e5i-

(180) (20)

(180) (20)

(555,593) (57,915)

(555,593) (57,915)

7990 Nonregulated Net lncome (360,996) (216,402\

AUOUNT TRANSFERRED TO RETAINED EARNINGS 983,083 594,560

Rev 3/02 t"t" -

Item

OPERATING REVENUES

TotalCompany Idaho Only

Local Network Services Revenues

5001 Basic Area Revenue 720,931 341,366

5002 Optional Extended Area Revenue

5003 Cellular Mobile Revenue

5004 Other Mobile Services Revenue

5010 Public Telephone Revenue

5040 Local Private Line Revenue

5050 Customer Premises Revenue

5060 Other Local Exchange Revenue

5069 Other Local Exchange SettlementsNetwork Access Services Revenues

5081 End User Revenue (SLC) 279,876 117.354

5082 Switched Access Revenue (lnterstate) 7,677,342 3,079,718

5083 Special Access Revenue 794,963 340,370

5084 State Access Revenue (lntrastate) 565,833 431,745

Long Distance Network Services Revenues 256,159 56,962

5100 Long Distance Message Revenue - AllMiscellaneous Revenues

5230 Directory Revenue 7,236 2,073

5240 Rent Revenue

5250 Corporate Operations Revenue

5261 Special Billing Arrangements Revenue

5262 Customer Operations Revenue

5263 Plant Operations Revenue

5264 Other lncidental Regulated Revenue

5269 Other Revenue Settlements

5270 Carrier Billing & Collection RevenueUncollectible Revenues

5301 Uncollectible Revenue - Telecommunications (308) (203)

5302 Uncollectible Revenue - Other

TOTAL OPERATING REVENUES 10,302,241 4,369,594

Please identiff the following revenues:

NECA USF $3.228.608. To what account were they booked? 5082

State USF $380.780 To what account were they booked? 5084

209209

Rev 3/02 Page 15

Item

OPERATING REVENUES

Total Company ldaho Only

Plant Specific Operations Expense

6110 Network Support Expenses

61 12 Motor Vehicle Expense

6113 Aircraft Expense

6114 Special Purpose Vehicles Expense

6115 Garage Work Equipment Expense

6116 Other Work Equipment Expense

6120 General Support Expenses

6121 Land and Building Expenses

6122 Furniture and Artworks Expense

6123 Office Equipment Expense

6124 General Purpose Gomputers Expense

621 0 Central Office Switching Expenses

6211 Analog Electronic Expense

6212 Digital Electronic Expense

621 5 Electro-Mechanical Expense

6220 Operators System Expense

6230 Central Office Transmission Expenses

6231 Radio Systems Expense

6232 Circuit Equipment Expense

63 1 0 I nformation Origi nationffermi nation Expense

6311 Station Apparatus Expense

6341 Large Private Branch Exchange Expense

6351 Public Telephone Terminal Equipment Expense

6362 Other Terminal Equipment Expense

6410 Cable and Wire Facilities Expenses

6411 Pole Expense

6421 Aerial Cable Expense

6422 Underground Gable Expense

6423 Buried Cable Expense

6424 Submarine Cable Expense

6425 Deep Sea Cable Expense

6426 lntrabuilding Network Cable Expense

6431 Aerial Wire Expense

6441 Conduit Systems Expense

10,498 10,498

66,164 36,356

178,661 144.439

322,617 162,553

2,805,852 1.135,228

1,219,466 666,281

TOTAL PLANT SPEGIFIC OPERATIONS EXPENSE 4,603,258 2,155,355

Rev 3/02 Pat" 16

OPERATING REVENUES

Total Company ldaho Only

Plant Nonspecific Operations Expense651 0 Other Propefi/PlanUEquipment Expenses

6511 Property Held for Future Telecomm. Use Expenses

6512 Provisioning Expense6530 Network Operations Expense

6531 Power Expense6532 Network Administration Expense

6533 Testing Expense6534 Plant Operations Administration Expense

6535 Engineering Expense6540 Access Expense6560 Depreciation and Amortization Expenses

6561 Depreciation Expense-Telecom. Plant in Service

6610 Marketing

661 1 Product Management6612 Sales661 3 Product Advertising6620 Services6621 Call Completion Services6622 Number Services6623 Customer Services

Total Customer Operations Expense

Gorporate Operations Expense6710 Executive and Planning

6711 Executive6712 Planning6720 General and Administrative6721 Accounting and Finance67 22 External Relations6723 Human Resources6724 lntormation Management6725 Legal6726 Procurement

6727 Research and Development6728 Other General and Administrative6790 Provision for Uncollectible Notes Receivable

Total Gorporate Operations Expense

TOTAL OPERATING EXPENSES

Rev 3/02

131,0545,295

100,819

2.297.737

6005,964

226.710237.006

333.795

539,666

46,298

363,730

1,283,489

4,O43,737

Page 17

69,6224,493

46,377

953,422

6562 Depreciation Expense-Property Held for Future Use (11,663) (11,663)

6563 Amortization Expense - Tangible

6564 Amortization Expense - lntangible6565 Amortization Expense - Other

Total Plant Nonspecific Operations Expenses 2,523,242Customer Operations Expense

3,732

1,062.251

2,791

6004,451

111.565119.407

1 55.1 83

249.370

21.209

202,278

628,040

1,809.698

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ANNUAL REPORT FOR SMALL TELEPHONE COMPANIESYEAR ENDED DECEMBER 31,ru.

GUSTOTUER RELATIONS RULES COTPLIANCE

Rule IDAPA 31.21.01.603Rule IDAPA 31.41.01.105

Please provide copies of:

Summary of Customer Relations Rules for Telephone Coroorations

ldaho Telephone Solicitation Act Notification

Method of Notification:

Mailed separately to customers

lncluded in directory

Date of notification 31112015

YesS

Yes x

No

No

Alternate method of notification

Rule IDAPA 31.41.01 .403.02

Record of Complaints:

Number received by Company

Category of complaints (if known):

Deposit Disputes

Charges on Bill

Denial/Termination

Quality or Availabilityof Service

Carrier Selection/Assignment

Miscellaneous

Rev 3/02

Page20

CERTIFICATE

State of ldaho

Coun$ sf Washington

)

)ss)

WE, the undersigned

Nick Rynearson

John Stuart

of the Mid.r"l" T"re*hone conpany utility,

on our oath do severally say that the foregoing return has been prepared under our direction, from

the original books, papers, and records of said utility; that we have carefully examined same, and

declare the same to be a correct statement of the business affairs of said utility for the period

covered by the return in respect to each and every matter and thing therein set forth, to the best of

our knowledge, information and belief.

Subscribed and Sworn to Before Me this jOrI day of April , (Year) 3g.1g.

My Commission expires April 6 ,(Year) 20LB

Rev 3/02

gdUexcel{nelson/an ulrpts/telan n ualrpt

Page21

in Charge of Accounts)

Notary Public

ffiMTECOMMUNICATIONS

2205 Keithley Creek RoadP.O. Box 7

Midvale, lD 83645208.355.22',11

Fax208.355.2222

Annual Notices2014

GcncrdMTE Communications OffE) is a regulated local exchange carrier that provides telecommunication services inIdatro and Arizona. You may reach us at the telephone numbers listed above or at:

www.mtecom.net [email protected]

MTE (Do Not CelI'PolicvMTE does not call customers for sales or marketing purposes and thus does not maintain an intemal *Do Not Calf'listing. If we have new or additional services available, we will send you that information in the form of a billstuffer and/or post the information on our website, www.mtecom.net. If you receive a call frorlr someone claimingto be from MTE and they are asking you to buy or subscribe to something, you should be immediately suspicious.

We may still contact you, however, for non-solicitation purposes. This would include things like surveys, billingand other service-related matters. For over a century, customers have counted on MTE to respect and protect theprivacy of information we obtain in the normal course of providing service. While we are working hard to serve youin new and exciting ways, our commitnent to protecting your privacy remains as sfrong as ever.

Limitrtions of ScrviccMTE provides dial-tone services to the customer premises, usnally marked by a network interface device.Customers are responsible for all inside wiring and any telecommunication devices they choosc to connect to ournetwork. MTE is not responsible for any damage to same while connected to the network. If customer-owned wireor equipment is suspected ofjeopardizing the integrity of the overall networh MTE will act to protect the network.All service orders and touble reports will be responded to promptly, in the ordcr thcy are received, and in accordwith all state applicable rules and regulations. MTE cannot be responsible for any loss of business due to a serviceoutage and cannot guarantee service at any specific time. Please see our tariff on file with your state utilitycommission for full disclosures and limitations.

Idaho Public Utility Commission472W Washington 83702PO Box 83720Boise ID 83720-0074www.puc.state.id.us

Stetc Discount ProqremsEach state, in wtrich MfE offers service, has a telephone assistance program that is often paired with the FederalLifeline program. Please contact your customer service representative at MTE, or visit yow state's website to see ifyou qualify.

Arizona Corporation Commission1200 W WashingtonPhoenix AZ 85007www.cc.state.az.us

IdatroArizona

http.//www.puc. state. id.us/consumer/itsap.pdfWebsite not available. Contact MTE for more information.

Privecv NoticeWith the exception of directory information, MTE does not sell or release any personal information about ourcus0omers to anyone. Wc hold all customer infomntion in stictest confidence.

Crcdit PolicvAlthough rules vary by state, in most cases, new custom€rs can establish credit simply by providing a copy of theirlast phone bill showing it was current. ln lieu of that, customers may establish credit by paying a $50 deposit whichis then credircd back to your account six months later, provided your account is in good standing.

(Continued on back)

www.mtecom.netEmployee Owned, Community Focused, Customer Centered

Dclinqucnt Pevmcnt PolicvAll bills are due and payable by the 20" of the month they were issued. We do our best to notify custom€rs Ooth bymail and by phone) when their service is in jeopardy; regardless, it is the customer's responsibility to ensurepayment in full and on time. Please feel free to contact your customer seryice representative for help with managingyour account.

Netionel Do Not Cell ListRegistation of your telephone number on the National Do Not Call Registy is free-of-charge. Telephone numbersplaced on the registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, wtrichbecame law in February 2008. You may remove your number from the list at any time. The Do Not Call Registrydoes not prevent all unwanted calls, such as the following:

o Calls from organizations with which you have established a business relationship:o Calls for which you have given prior unitten permission:o Calls which are not commercial or do not include unsolicited advertisements; oro Calls by political organizations, charities or telephone surveyors

Subscribers may register their residential telephone number, including wireless nwnbers, on the national Do NotCall registy by calling (888) 382-1222 $fY call (866)2904236) or on the website: www.donotcall.sovSubscribers must call from the numbcr they wish to register. Telemarketers and sellers are required to search theregistry at least once every month and drop from their call-list the phone numbers of subscribcrs wlro haveregistered.

IIow to Filc e Compleint: A complaint can be filed by completing the form provided on the website

$ryUdonotcakov) or by calling (88qn5-5322 (TTY call (888) 835-5322). Your complaint should include:o Namc, address, and phone number where you can be reached during the business day;o Phone number involved with the complaint; ando As much specific information as possible, including the telemarketer or company contacting you, the date

on wtrich you placed your number on the Do-Not-Call registry or made a company-specific denot-callrequest and the dates of any subsequent telemarketing calls from that telemarketer or company.

Please do not hesitate to call if there is anything we can do or with questions you need answered.

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