Annual Report 2019 - Parlimen Malaysia

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Annual Report 2019 1

Transcript of Annual Report 2019 - Parlimen Malaysia

Annual Report 2019 1

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BERNAMA, the national news agency of Malaysia is one of the country ‘s leading content providers of up-to-the-minute news reports, updates and analysis for newspapers, tv and radio stations, global wire services and the internet.

It also provides, for subscription, real-time stock quotes and a business database accessed through personal computers.

BERNAMA also supplies photographs to news organisations and non-news organisations and individuals.

BERNAMA’s more than 300 journalist and photojournalists report daily from its headquarters in Kuala Lumpur and bureaus from all over Malaysia besides overseas in Singapore, Jakarta and Bangkok.

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Mengenai BERNAMA Overview

Kandungan Contents

Penubuhan & ObjektifEstablishment & Objective

Visi & MisiVision & Mission Kenyataan PengerusiChairman’s Statement Kata Penghantar CEOCEO’s Foreword

Majlis Penyeliaan Supervisory Council Lembaga PengelolaBoard of Governors Jawatankuasa PengurusanManagement Committee Carta OrganisasiOrganisation Chart

Perkhidmatan Service Operasi PemberitaanEditorial Operation

Jabatan KomersialCommercial Department

BERNAMA Radio

BERNAMA TV

Pusat Kecemerlangan & LatihanCenter For Excellence & Training

Pengurusan Management

UXERA Sdn Bhd

Jabatan Modal InsanHuman Capital Department

Bahagian Teknologi Maklumat & KomunikasiInformation & Communication Technology Division

Unit Audit Dalam & Pengurusan KualitiInternal Audit & Quality Management

Jabatan Kewangan dan PentadbiranFinance & Administration Department Penyata KewanganFinancial Statement Imbasan Peristiwa 2019Recollections of 2019

Panduan KorporatCorporate Directory

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KANDUNGANCONTENTANNUAL REPORT 2019

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PENUBUHAN DAN OBJEKTIFESTABLISHMENT AND OBJECTIVE

Pertubuhan Berita Nasional Malaysia atau BERNAMA ialah sebuah badan berkanun yang ditubuhkan di bawah Akta BERNAMA 1967 [Akta 780] sebagai agensi berita nasional negara. Objektif-objektifnya yang sedia termaktub di dalam Akta itu ialah:

1. Mencari dan mengemukakan maklumat, berita atau bahan berita yang lengkap, benar dan saksama atas apa-apa perkara mengenai kepentingan awam dan bangsa di dalam dan luar Malaysia;

2. Membahagi-bahagikan maklumat, berita atau bahan berita kepada pelanggan dengan dikenakan bayaran sama ada dengan wang atau pertukaran bertia atau kedua-duanya; dan

3. Melaporkan dengan benar dan saksama, dengan tidak menyentuh kepentingan awam dan bangsa, pendapat segala golongan penduduk Malaysia.

The Malaysian National News Agency or BERNAMA, is a statutory body established under the BERNAMA Act 1967 [Act 780] as the country’s national news agency. It’s objectives contained in the Act are as follows:

1. To seek for and present complete, objective and impartial news or news material of public and national interest within and outside Malaysia;

2. To distribute these news or news materials to subscribers against payment either in the form of fees or news exchange or both; and

3. To report truthfully and fairly, without prejudice to public or national interest, the views of all sectors of the population of Malaysia.

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MISI Mission

VISI VisionMenjadi agensi berita yang terkemuka dan diiktiraf di peringkat antarabangsa

To become a renowned news agency which is recognised internationally

Menyedia dan menyebar luas berita dan maklumat secara tepat, cepat, adil dan saksama demi memelihara kepentingan awam dan negara

• Membentuk masyarakat bermaklumat selaras dengan Gagasan Malaysia Baharu

• Menjana pendapatan dengan mempel bagaikan produk berita dan maklumat

• Memartabatkan bidang kewartawanan negara dengan menawarkan peluang kerjaya yang mencabar dan ganjaran yang memuaskan

• Menggunakan teknologi terkini dalam menyempurnakan perkhidmatan

• Memenuhi kehendak pelanggan sedaya yang boleh

To produce and disseminate news and information in an accurate, speedy, fair and objective manner in the nation’s interest.

• To mould an informed society in line with the New Malaysia.

• To generate revenue through diversifcation of news and information products.

• To enhance the standard of journalism in the country by offering challenging andrewarding careers.

• To use the latest technology in service delivery.

• To fulfll the needs of clients at all times.

VISION & MISSION VISI & MISI

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KENYATAAN PENGERUSICHAIRMAN’S STATEMENT

Terlebih dahulu izinkan saya memanjatkan kesyukuran ke hadrat Allah SWT di atas limpah kurnia dan izin-Nya, saya masih diberi peluang melaksanakan amanah serta tanggungjawab sebagai Pengerusi Lembaga Pengelola BERNAMA.

First and foremost, allow me to express my gratitude to Allah SWT for it is with His blessings that I am able to carry out the trust and responsibilities placed upon me as the Chairman of the BERNAMA Board of Governors.

DATUK SERI AZMAN UJANG CHAIRMAN BERNAMA

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Saya mengucapkan jutaan terima kasih dan syabas kepada rakan-rakan Anggota Lembaga yang memberikan komitmen tinggi untuk memandu arah BERNAMA dalam era industri media yang semakin mencabar sekarang.

Tahniah dan syabas juga diucapkan kepada semua warga BERNAMA yang telah memberikan komitmen yang padu dan bersama-sama berusaha memastikan program dan aktiviti yang telah dirancang pada tahun 2019 dapat dilaksanakan dengan jayanya bagi mengekalkan kecemerlangan dan kerelevanan BERNAMA

Pada 2019 menyaksikan BERNAMA telah diketuai oleh seorang Ketua Pegawai Eksekutif wanita pertama dan beberapa transformasi telah dilaksanakan sepanjang 2019.

I express my thanks and congratulations to fellow members of the Board of Governors for their high level of commitment to drive BERNAMA forward in this era of an ever-challenging media industry.

Congratulations too to all BERNAMA employees for their undivided commitment and for having worked together to ensure that the programmes and activities planned for 2019 were implemented successfully to maintain BERNAMA’S excellence and relevance.

Year 2019 saw BERNAMA being led for the first time by a female chief executive officer, and several transformations were carried out throughout the year.

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PENGELUARAN BERITA

Selaras dengan revolusi industri 4.0, BERNAMA berusaha menyebar luaskan berita melalui platform media sosial dan aplikasi mudah alih selain platform konvensional.

Dengan platform yang bertambah ini, Jabatan Pengarang telah melaksanakan proses “Convergence” dengan menubuhkan “News Command Centre” (Pusat Kawalan Berita) bertempat di Jabatan Pengarang. Ia berperanan sebagai nadi pengeluaran berita untuk kegunaan semua platform BERNAMA yang ada, TV, Radio dan Media Sosial.

Bagi tempoh Januari hingga Disember 2019, Perkhidmatan Berita yang merangkumi berita Am, Politik, Mahkamah, Jenayah dan Sukan adalah unit terbanyak menghasilkan berita iaitu 69,405 diikuti oleh Perniagaan & Kewangan sebanyak 27,551 dan Berita Antarabangsa dengan jumlah 1,389 sepanjang 2019.

Jabatan Pengarang secara keseluruhannya telah menjana sejumlah 7,851 berita eksklusif. Perkhidmatan Berita menyumbang sebanyak 2,748, Biro-biro Negeri dengan jumlah 2,288, manakala Perniagaan & Kewangan dan Berita Antarabangsa masing-masing merekod jumlah 2,686 dan 129 berita eksklusif.

Sepanjang 2019, jurufotografi BERNAMA telah menghasilkan sejumlah 48,333 foto dan merekod sejumlah 18,532 penggunaan oleh media cetak utama Semenanjung Malaysia, Sabah dan Sarawak dan akhbar Cina.

Pada 2019, Meja Multimedia telah menghasilkan sejumlah 1,108 infografik dan 682 video yang dimuat naik di laman YouTube, Facebook, Instagram dan Twitter.

Komitmen para petugas sepanjang 2019, di semua peringkat tetap berada di tahap yang membanggakan dalam menghasilkan berita yang sahih dan pantas ke arah meningkatkan kepercayaan pelanggan media BERNAMA.

NEWS PRODUCTION

In line with the Fourth Industrial Revolution, BERNAMA strived to extend distribution of its news through the social media platforms and mobile applications besides the conventional platforms.

With these additional platforms, the Editiorial Department implemented the process of convergence by setting up a News Command Centre that served as the pulse in terms of producing news for the use of all existing Bernama platforms, including TV, Radio and Social Media.

For the period of January to December 2019, the News Service, which encompasses General, Politics, Court, Crime and Sports news, produced the most number of news items, at 69,405 followed by the Business & Finance News Service with 27,551 news items and the International News Service with 1,389 news items.

Overall, the Editorial Department generated a total of 7,851 exclusive news items. The News Service contributed 2,748 of these; the state bureaus, a total of 2,288; and the Business & Finance News Service and International News Service, a total of 2,686 and 129, respectively.

In 2019, BERNAMA photographers produced a total of 48,333 photographs and 18,532 of these were used by the major print media in Peninsular Malaysia, Sabah and Sarawak as well as the Chinese newspapers.

Also, in 2019, the Multimedia Desk produced a total of 1,108 infographics and uploaded 682 videos onto YouTube, Facebook, Instagram and Twitter.

Throughout 2019, the commitment of all staff was at a level to be proud of as they produced news with speed and credibility to enhance the trust of media subscribers in BERNAMA.

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ERA DIGITAL

Wartawan BERNAMA juga disediakan latihan dalam bidang “Mobile Journalism” (MOJO) melibatkan tugas merakam video dan foto menggunakan telefon bimbit ketika bertugas di lokasi untuk kegunaan platform berita seperti TV, Radio, dan Multimedia.

BERNAMA turut mempertingkatkan penyediaan kandungan berita digital secara tepat dan cepat seiring dengan keperluan pelanggan media masa kini yang beralih ke platform digital.

BERNAMA telah menubuhkan Bahagian Perancangan Strategik pada Oktober 2019 yang berperanan merancang liputan dan bahan eksklusif yang bersesuaian untuk jangka masa panjang, memantau impak berita/foto/video yang dikeluarkan selain memfokus kepada data analytics (analitik data) data journalism (kewartawanan data) dan fact checking (pemeriksaan fakta).

Perkhidmatan Berita Antarabangsa juga menjalin kerjasama dengan agensi berita serantau dan antarabangsa khususnya dalam pertukaran bahan berita, gambar dan klip video dalam usaha memperhebatkan pengeluaran berita.

Unit Foto BERNAMA selain menghasilkan gambar-gambar statik yang menarik, berkualiti dan eksklusif, jurufotografi BERNAMA juga dikerahkan untuk turut membuat rakaman video untuk kegunaan pelbagai platform media sosial BERNAMA dan juga untuk dimanfaatkan oleh saluran berita BERNAMA TV.

BERNAMA TV DAN RADIO

BERNAMA News Channel secara rasminya dijenamakan semula sebagai BERNAMA TV berkuat kuasa pada 9 Oktober 2019. BERNAMA TV masih mampu berdiri teguh dalam bidang media dan telah berjaya menembusi pasaran pengguna berita yang tersendiri dan terus kekal sebagai sumber penyampai maklumat kepada masyarakat.

DIGITAL ERA

BERNAMA reporters were also given training in Mobile Journalism (MOJO), which involves using mobile phones while on duty at locations to record photos and videos for the use of news platforms such as TV, Radio and Multimedia.

BERNAMA also improved its delivery of digital news content with speed and accuracy in line with the needs of media clients that had shifted to the digital platform.

BERNAMA set up the Strategic Planning Division in October 2019 with the role of planning coverage and exclusive content suitable for the long term; monitoring the impact of published news/photos/videos besides focusing on data analytics, data journalism and fact checking.

The International News Service continued to establish collaboration with other regional and international news agencies, specifically in the exchange of news content, photos and video clips in the effort to improve news production.

The BERNAMA Photo Unit produced attractive, quality and exclusive static photos and deployed photographers to record videos for the use of BERNAMA’S various social media platforms and also for the benefit of the Bernama TV news channel.

BERNAMA TV AND RADIO

BERNAMA News Channel was officially rebranded as BERNAMA TV on 9 October 2019. BERNAMA TV has been able to stand tall in the media field and, having successfully penetrated its niche news consumer market, remained a source of information for the community.

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Tahun 2019 sangat mencabar untuk semua syarikat media di atas pelbagai faktor akibat daripada kebangkitan era digital yang memberikan impak besar kepada media tradisional. Oleh itu, BERNAMA TV mengatur strategi untuk terus kekal relevan dengan membuat transformasi ke atas program dalaman dan disuntik beberapa elemen segar.

BERNAMA TV terus meningkatkan inisiatif untuk mengoptimumkan penggunaan saluran digital media seperti YouTube, Facebook, Instagram dan Twitter sebagai salah satu platform untuk penyebaran kandungan berita dan programnya yang lebih meluas.

Tahun 2019 juga mencatatkan kenangan manis buat BERNAMA TV kerana berjaya memahat nama dalam Malaysia Book of Records di atas kejayaan ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ dengan bersiaran 25 jam tanpa henti dalam empat bahasa signifikan dengan sambutan Hari Malaysia pada 16 September.

Bermula pada 1 Oktober 2019, BERNAMA Radio (BR) dikenali sebagai “STESEN BERITA BISNES ANDA” dengan kandungan dalam Bahasa Malaysia yang memberikan fokus kepada Perusahaan Kecil Dan Sederhana (PKS).

The year 2019 proved to be very challenging for all media companies for various reasons as a result of the rise of the digital era which had a huge impact on traditional media. As such, BERNAMA TV drew up strategies to remain relevant by introducing transformation to programmes and injecting some fresh elements.

BERNAMA TV continued to step up initiatives to optimise the use of digital media channels such as YouTube, Facebook, Instagram and Twitter as one of the platforms for the wider dissemination of its news content and programmes.

The year 2019 also had sweet memories for Bernama TV which carved a name for itself in the Malaysia Book of Records for the ‘Longest Live Non-Stop Multilingual National Broadcast’ by broadcasting 25 hours non-stop in four languages in conjunction with the Malaysia Day celebration on Sept 16.

Beginning 1 October 2019, Bernama Radio (BR) was reintroduced as ‘STESEN BERITA BISNES ANDA’ (Your Business News Station) with the content in Bahasa Malaysia focused on Small & Medium Enterprises (SMEs).

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Dengan pertukaran halatuju dan kandungan sebagai Radio Berita Bisnes ini, sebanyak 31 program baharu diterbitkan oleh Bahagian Rancangan dan 8 lagi program merupakan program pelanggan dan segmen berita.

Tahun 2019 juga menyaksikan BERNAMA Radio mengadakan beberapa kerjasama dengan organisasi luar antaranya seperti Dewan Bahasa dan Pustaka (DBP) dan juga masih meneruskan musim baharu bersama China Radio International (CRI) Beijing dengan dua program bersama dalam Bahasa Melayu iaitu “Ni Hao” dan “Selendang Sutera” bersiaran selama 1 tahun.

KEWANGAN

Perbelanjaan tahun 2019 berjumlah RM129.27 juta menunjukkan peningkatan sebanyak RM25.31 juta atau 24.35% berbanding RM103.96 juta pada tahun 2018. Peningkatan ketara dalam perbelanjaan disebabkan hapus kira jumlah terhutang daripada syarikat bersekutu iaitu BERNAMA TV Synergy Sdn Bhd sebanyak RM27.38 juta.

Pendapatan BERNAMA pada tahun 2019 berjumlah RM107.76 juta menunjukkan peningkatan sebanyak RM12.53 juta atau 13.16% berbanding RM95.23 juta yang dicatatkan pada tahun sebelumnya.

Mengakhiri kata, saya berharap semoga BERNAMA akan terus maju dan cemerlang di persada media tempatan dan antarabangsa.

The change in the direction and content as a Business News Radio saw the Programmes Division coming up with 31 new programmes and eight more tailored for clients as well as news segments.

The year 2019 also saw BERNAMA Radio establishing collaboration with several organisations, including Dewan Bahasa dan Pustaka (DBP) and China Radio International (CRI) Beijing. With the latter, it entered a new season of one-year broadcast in two joint programmes in Bahasa Melayu, namely ‘Ni Hao’ and ‘Selendang Sutera’.

FINANCE

The 2019 expenditure of RM129.27 million showed an increase of RM25.31 million or 24.35% compared to the RM103.96 million in 2018. The significant increase in expenditure was due to the write-off of a RM27.38 million debt of associate company BERNAMA TV Synergy Sdn Bhd.

BERNAMA’S revenue for 2019 totalled RM107.76 million, an increase of RM12.53 million or 13.16% from the RM95.23 million recorded in the previous year.

In conclusion, I hope BERNAMA will continue to progress and excel in the local and international media arenas.

2018

RM 103.96 JUTA RM 129.27 JUTA

2019

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KATA PENGHANTAR

CEO’S FOREWORDKETUA PEGAWAI EKSEKUTIF

NURINI KASSIMKETUA PEGAWAI EKSEKUTIF

Melangkah ke tahun 2020, kita akan terus menghadapi cabaran media convergence dan transformasi media untuk kebaikan penonton, pihak berkepentingan dan negara kita.

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Sebagai Agensi Berita Nasional Malaysia, BERNAMA memainkan peranan penting sebagai sumber utama berita terkini, tepat dan boleh dipercayai untuk negara kita. Berita kami banyak terdapat dalam surat khabar, TV, radio, Internet dan media sosial, yang diterbitkan oleh syarikat-syarikat media di Malaysia dan juga di seluruh dunia, untuk segenap lapisan masyarakat.

2019 terbukti menjadi tahun yang cukup penting. Kami memulakan keupayaan media convergence kami dengan memecahkan rekod Malaysia Book of Records untuk siaran 24 jam, menerusi ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ pada Hari Malaysia di platform media TV, radio dan digital kami. Tahun ini, BERNAMA Radio berjaya berubah menjadi stesen perniagaan yang menyasarkan audiens dalam kalangan perniagaan dan Perusahaan Industri Kecil dan Sederhana (PKS) yang berbahasa Melayu), sementara BERNAMA TV menambahkan kandungan baharu yang segar ke dalam barisan program mereka untuk memberi penonton pemahaman yang lebih besar mengenai hal-hal kepentingan nasional.

As the Malaysian National News Agency, BERNAMA plays an essential role as a primary source of the latest, accurate and credible news for our country. Many have come across our content in the newspapers, TV, radio, on the Internet and social media, carried by media companies all over Ma-laysia and indeed the world, to reach different levels of society.

2019 proved to be quite an eventful year. We kickstarted our media convergence capability by breaking the Malaysian Book of World Records for the longest non-stop 24-hour broadcast on Malaysia Day across our TV, radio and digital media platforms. The year saw BERNAMA Radio successfully transformed into a business station targeting the Malay-language business and SME audience, while BERNAMA TV added fresh new content into their programme line-up to provide viewers with greater understanding on matters of national interest.

KETUA PEGAWAI EKSEKUTIF

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Laman web rasmi BERNAMA juga diperbaharui dengan penampilan baharu yang segar dan kemampuan analitik yang lebih besar. Kami melabuhkan tirai 2019 dengan pencapaian yang tinggi : BERNAMA diiktiraf sebagai Jenama Ikonik BrandLaureate bagi kategori Juara Industri Dekad 2019 sementara Pengerusi kami, Datuk Seri Azman Ujang telah menerima Anugerah Ikon Kepimpinan Jenama BrandLaureate 2019 pada bulan Disember.

Namun, landskap media telah berubah dan berkembang secara dramatik dalam beberapa dekad yang terdahulu. Media tradisional sedang bergelut, memandangkan peningkatan penggunaan peranti mudah alih dan teknologi canggih baharu yang telah memungkinkan hampir semua orang dapat mengakses kandungan dan capaian walau di mana sahaja di dunia.

Di samping itu, ini juga membolehkan sesiapa sahaja untuk menerbitkan, dan kami telah melihat kandungan yang dihasilkan oleh pengguna yang produktif dalam beberapa tahun kebelakangan ini, walaupun tidak semua yang dibaca seseorang itu sahih atau tepat. Oleh itu, adalah penting bagi BERNAMA untuk bekerja lebih keras untuk mengekalkan perhatian khalayak dengan berita yang boleh dipercayai dan tetap relevan kepada semua pihak berkepentingan kami. Pada era digital masa kini, potensi yang tidak terbatas untuk menjangkau sasaran khalayak yang lebih luas di pelbagai lapangan.

BERNAMA’s official website also been revamped with a fresh new look and greater analytic capabilities. We closed the year on a high: BERNAMA was recognised with the BrandLaureate Iconic Brands of the Decade Award for Integrated Media while our Chairman, Datuk Seri Azman Ujang was awarded the BrandLaureate Brand Icon Leadership Award in December.

However, the media landscape has changed and evolved dramatically in the last decade. Traditional media is struggling, given the increased usage of mobile devices and new cutting-edge technologies which has allowed virtually everyone to access content from anywhere in the world.

In addition, it has also enabled anyone to publish, and we have seen prolific user generated content in the last few years, though not everything one reads may be authentic or accurate. Hence it is imperative for BERNAMA to work even harder to retain audience attention with credible news and remain relevant to all our stakeholders. In today’s digital age, there is unlimited potential to reach a wider audience across a multitude of platforms.

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Inilah sebabnya mengapa media convergence adalah kunci untuk BERNAMA bergerak maju: menjadi lebih ke hadapan dan dapat menyesuaikan diri dengan cepat dalam cabaran dalam industri media yang bergerak pantas hari ini. Penumpuan media bukan hanya mengenai penggabungan yang diperlukan dari pelbagai jenis kandungan - cetakan, gambar, audio-visual, digital - ini juga mengenai peningkatan cara kita bekerja untuk memberi kesan yang lebih besar dan lebih banyak makna kepada mandat kita sebagai agensi berita nasional. Dengan pola pemikiran dan sikap positif yang betul, kita dapat memastikan bahawa BERNAMA akan menjadikan media convergence ini sebagai kejayaan yang akan dapat menghasilkan hasil kerja yang optimum untuk semua orang.

Kami mengakui bahawa ini adalah masa-masa penting dan kita tidak boleh bersikap mudah berpuas hati. BERNAMA harus terus waspada dan menerapkan trend digital baharu sambil tetap menjadi sumber berita yang dipercayai dan relevan.

Melangkah ke tahun 2020, kita akan terus menghadapi cabaran media convergence dan transformasi media untuk kebaikan penonton, pihak berkepentingan dan negara kita. Bagi pihak semua di BERNAMA, terima kasih kerana mempercayai kami.

This is why media convergence is key for BERNAMA moving forward: to be more agile and able to quickly adapt to the challenges in today’s fast moving media industry. Media convergence is not just about the necessary merging of the different types of content – print, images, audio-visual, digital – it is also about enhancing the way we work to give greater impact and more meaning to our mandate as the national news agency. With the right mindset and positive attitude, we can ensure that BERNAMA will make this media convergence a success that will produce optimal results for everyone.

We acknowledge that these are crucial times and there is no room for complacency. BERNAMA must stay vigilant and embrace new digital trends while staying a credible and relevant source of news.

Moving into 2020, we will continue to embrace the challenges of media convergence and transformation for the good of our audience, stakeholders and our country. On behalf of all of us at BERNAMA, thank you for believing in us.

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MAJLIS PENYELIAAN Supervisory Council

Suatu Majlis Penyeliaan ditubuhkan dan hendaklah mempunyai fungsi yang berikut:-

a. untuk memastikan bahawa BERNAMA sentiasa mematuhi Akta;

b. untuk menimbangkan apa-apa aduan daripada suratkhabar, radio atau televisyen yang merupakan pelanggan BERNAMA yang mengatakan kegagalan atau keingkaran BERNAMA untuk mematuhi mana-mana matlamat atau prinsip yang dinyatakan dalam Akta; dan

c. untuk menimbangkan apa-apa perkara yang dirujuk kepadanya oleh Lembaga.

Majlis Penyeliaan hendaklah mengandungi anggota yang berikut yang hendaklah dilantik oleh Yang di-Pertuan Agong :

a. seorang Hakim Mahkamah Tinggi – Yang di-Pertua Majlis;

b. seorang wakil Kerajaan Malaysia;

c. seorang wakil suratkhabar di Malaysia;

d. Naib Canselor mana-mana satu Universiti di Malaysia; dan

e. seorang yang lain.

A Supervisory Council is established and shall have the following functions:-

a. to ensure that BERNAMA shall at all times abide by the Act;

b. to consider any complaint from a newspaper, radio or television subscriber to BERNAMA alleging failure or default by BERNAMA to comply with any of the objects or principles laid down in the Act; and

c. to consider any matter referred to it by the Board.

The Supervisory Council shall comprise the following members who shall be appointed by the Yang di-Pertuan Agong :

a. a Judge of the High Court – President of the Council;

b. one representative of the Government of Malaysia;

c. one representative of the newspaper in Malaysia;

d. the Vice-Chancellor of any one of the Universities in Malaysia; and

e. one other person.

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ANGGOTA-ANGGOTA MAJLIS PENYELIAAN Supervisory Council Members

Encik Visvakumar Sangiah

SetiausahaSecretary

Yang Arif Dato’ Azmi AriffinYang Dipertua President

Hakim Mahkamah TinggiHigh Court Judge

Cik Esther Ng Sek Yee

Ketua Pegawai KandunganChief Editor Content Star Media Group Berhad

Wakil suratkhabar-suratkhabar dalam Persekutuan Representative of the newspaper in the Federation

Allahyarham Datuk Syed Jamil Syed Jaafar

Ahli TambahanAdditional Member

(Meninggal dunia pada 6 Mei 2019)(Deceased on 6 May 2019)

Dato’ Suriani Dato’ Ahmad

Ketua Setiausaha Kementerian Komunikasi dan MulitimediaSecretary General Ministry of Communications and Multimedia

Wakil Kerajaan PersekutuanRepresentative of the Federal Government

Profesor Dato’Dr.Mohammad Shatar Sabran Naib Canselor/Vice Chancellor Universiti Pendidikan Sultan Idris

Wakil Naib Canselor Universiti dalam Persekutuan / Representative of the Vice-Chancellor of Universities in the Federation

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LEMBAGA PENGELOLABoard Of Governors

Pengurusan BERNAMA terletak hak kepada suatu Lembaga Pengelola yang mengandungi tidak kurang daripada sebelas orang tetapi tidak lebih daripada tiga belas orang anggota yang dilantik oleh Yang di-Pertuan Agong.

Lembaga hendaklah terdiri daripada anggota yang berikut, yang merupakan warganegara Malaysia:

i. seorang Pengerusi

ii. tidak lebih daripada enam orang wakil Kerajaan Malaysia; dan

iii. tidak lebih daripada enam orang wakil tuan punya surat khabar di Malaysia yang merupakan pelanggan BERNAMA.

The management of BERNAMA is vested in a Board of Governors which shall comprise not less than eleven and not more than thirteen members appointed by the Yang di-Pertuan Agong.

The Board shall consists of the following members who are citizens of Malaysia:

i. a Chairman

ii. not more than six representatives of the Government of Malaysia; and

iii. not more than six representatives of proprietors of newspapers Malaysia who are subscribers to BERNAMA.

Annual Report 2019 19

ANGGOTA-ANGGOTA MEWAKILI KERAJAANMembers Representing The Goverment

Datuk Seri Azman Ujang

PengerusiChairman

Encik Shakib Ahmad Shakir

Timbalan Ketua Setiausaha (Dasar)/Deputy Secretary GeneralKementerian Komunikasi dan Multimedia/Ministry of Communications and Multimedia

Puan Natrah Mohd Zahari

Ketua Seksyen / Section LeaderBahagian Dasar Saraan dan Pengurusan Remuneration Policy And Management DivisionPerbendaharaan MalaysiaTreasure MalaysiaKementerian KewanganMinistry of Finance

Raja Dato’ Nushirwan bin Zainal Abidin

Timbalan Ketua Setiausaha/Deputy Secretary General Jabatan Hubungan Dua Department of Bilateral AffairsKementerian Luar Negeri Ministry of Foreign Affairs

Encik Abdul Muis Shefii

Timbalan Ketua Pengarah (Penyiaran Strategik)/Deputy Director General (Strategic Broadcasting)Jabatan Penyiaran Department of Broadcasting

Dato’ Haji Ibrahim Abdul Rahman

Ketua Pengarah Jabatan PeneranganDirector GeneralDepartment of Information

(Sehingga 25 Mac 2019)

Profesor Madya Dr. Azizul Halim Yahya

Dekan, Fakulti Komunikasi dan Pengajian MediaDean, Communication and Media Studies Universiti Teknologi MARA

20 Annual Report 2019

ANGGOTA-ANGGOTA MEWAKILIAKHBARMembers Representing The Newspaper

Datuk Seri Abdul Jalil Hamid

Ketua Pegawai Eksekutif Chief Executive Officer The New Straits Times Press (Malaysia) Berhad

Datuk Zulkefli Hamzah

Pengarang/ EditorUtusan Melayu (Malaysia) Berhad

Encik Lichong F. Angkui

Ketua Pengarang / Editor-in-ChiefUtusan Borneo

Puan Phyllis Wong Yang Yong

Ketua Pengarang / Editor-in -ChiefBorneo Post

Datuk Pook Ah Lek

Ketua Pengarang / Editor-in -ChiefSin Chew Daily

Dato’ (Dr) Hussamuddin Hj. Yaacub

Pengerusi/Ketua Pegawai Eksekutif /Chairman/Chief Executive Officer Kumpulan Media Karangkraf

Encik Visvakumar Sangiah

SetiausahaSecretary

Annual Report 2019 21

JAWATANKUASA PENGURUSANManagement Committee

Pengurusan BERNAMA diketuai oleh seorang Ketua Pegawai Eksekutif yang dibantu oleh satu Jawatankuasa Pengurusan dalam melaksanakan segala program dan aktiviti agensi serta keputusan-keputusan Lembaga Pengelola dan Majlis Penyeliaan.

The BERNAMA management is headed by a Chief Executive Officer who is assisted by a Man-agement Committee that implements all programmes and activities as well as the decisions of the Board of Governors and the Supervisory Council.

Puan Nurini Kassim

Ketua Pegawai Eksekutif Chief Executive Officer

Datuk Mokhtar Hussain

Ketua Pengarang Editor-in-Chief

(Lantikan 23 Ogos 2019)

Datuk Zakaria Abdul Wahab

Ketua Pengarang Editor-in-Chief

(sehingga 23 Jun 2019)

Datin Rohana Mustaffa

Timbalan Ketua Pengarang, Perkhidmatan Berita EkonomiDeputy Editor-in-Chief, Economic News Service

(Lantikan 25 April 2019)

22 Annual Report 2019

JAWATANKUASA PENGURUSANManagement Committee

Encik Abdul Rahman Ahmad

Timbalan Ketua Pengarang, Perkhidmatan Berita Deputy Editor-in-Chief,News Service

(Lantikan 1 Oktober 2019)

Puan Sharifah Zaini Syed Zain

Ketua Kewangan & PentadbiranHead of Finance & Administration

Encik Azeman Ariffin

Ketua Modal Insan Head of Human Capital

(Sehingga 29 Oktober 2019)

Encik Syed Khedher Ismail Al Qudsy

Pengurus Kanan LatihanSenior Manager Training

(Sehingga 29 Oktober 2019)

Encik Khairdzir Md Yunus

Timbalan Ketua Pengarang, Perkhidmatan Berita Perniagaan & KewanganDeputy Editor-in-Chief, Business & Finance News Service

(Lantikan 1 Oktober 2019)

Encik Ahmad Fuad Yahya

Timbalan Ketua Pengarang, Perkhidmatan Berita AntarabangsaDeputy Editor-in-Chief, International News Service

Annual Report 2019 23

JAWATANKUASA PENGURUSANManagement Committee

Puan Rita Gomez

Pengurus Kanan Perkhidmatan Media & Pangkalan DataSenior Manager Media Services & Database

(Sehingga 1 Ogos 2019)

Encik Roslan Ariffin

Ketua Penyiaran (BNC & Radio)Head of Broadcasting (BNC & Radio)Radio)

Puan Zarina Rozali

Pengurus Perhubungan KorporatCorporate CommunicationsManager

Dr. Prataban Raju

Ketua Pegawai KomersialChief Commercial Officer

(Lantikan 19 Ogos 2019)

Cik Aniceta Ferns

Pengurus Kanan Perhubungan Media & Pengurusan AcaraSenior Manager Media Relations & Event Management

(Sehingga 17 April 2019)

24 Annual Report 2019

CARTA ORGANISASIOrganization Chart

........

.................................................. ..................................................

Teknologi Maklumat & Komunikasi

Kecemerlangan & Latihan

Audit Dalam &Pengurusan Kualiti

Komunikasi Korporat

Pengurus

Pengurus

Pengurus Kanan

Pengurus Kanan

Pegawai

Pejabat Undang-Undang

Perkhidmatan Berita Perniagaan &

KewanganPerkhidmatan Berita

Command Centre

Perkhidmatan Berita Antarabangsa

Perancangan Strategik

Perancangan Strategik

Ketua

Timbalan Ketua PengarangTimbalan Ketua PengarangTimbalan Ketua Pengarang Ketua

....... .............................................................................................................................................

Ketua Pegawai Eksekutif

Majlis Penyeliaan

Jabatan Pengarang

Ketua Pengarang

Annual Report 2019 25

..................................................

Perancangan Strategik

Perancangan Strategik

Ketua

.................................................. ............. ........

.................................................. .......................... Setiausaha Majlis Penyeliaan & Setiausaha Lembaga Pengelola

Digital Media Penyiaran (BTV& Radio)

BERNAMA TV

Jabatan Modal Insan

Jabatan Kewangan& Pentadbiran

Jabatan Komersial

PengurusanPenjenamaan

Pemasaran

PembangunanPerniagaan

Jualan

Analitik Perniagaan

Perhubungan Awam

Khidmat Pelanggan(Operasi)

Khidmat Pelanggan(Sistem)

Khidmat Pelanggan(Sokongan)

PengurusanKewangan

Perolehan

Pentadbiran & Fasiliti Pengurusan Pengetahuan

EmployeeEngagement

Sumber Manusia

BERNAMA Radio

Ketua KetuaKetua Ketua

Ketua

Ketua Ketua Ketua Pegawai Komersial

Pengurus

Pengurus

Pengurus

Pengurus

Pengurus

Pengurus

Pengurus

Pengurus

Pengurus

Pengurus

Pengurus

PengurusPengurus Kanan

Pengurus

Pengurus

Ketua

...................................................... .......

.............................................................................................................................................

Ketua Pegawai Eksekutif

Lembaga Pengelola

26 Annual Report 2019

OPERASIPEMBERITAAN

Annual Report 2019 27

OPERASIPEMBERITAAN

28 Annual Report 2019

RUMUSAN JABATAN PENGARANG

Proses “Convergence” Jabatan Pengarang mengorak langkah dengan penubuhan “News Command Centre” (Pusat Kawalan Berita) bertempat di Jabatan Pengarang pada 17 September 2019.

Pusat tersebut atau CC dikendali oleh seorang ketua yang bertanggungjawab memastikan ia berfungsi mengikut “Standard Operating Procedures” yang telah ditetapkan.

Semua Penolong Editor dan Editor Jabatan Pengarang Perkhidmatan Berita Dalam Negeri diserapkan ke CC dengan tanggungjawab sebagai Assignment Editor (AE) atau “Copy Editor” (CE) mengikut jadual tugasan harian.

CC turut dianggotai oleh Editor daripada Meja Penyuntingan, Meja Perniagaan dan Kewangan, TV. Radio, Portal dan Multimedia yang memikul tugas AE dan CE mengikut giliranserta Editor yang bertanggungjawab untuk membuat pemantauan semakan dan kemas kini berita yang dipaparkan di Portal berita BERNAMA.

CC berperanan sebagai nadi pengeluaran berita untuk kegunaan semua platform BERNAMA yang ada, TV, Radio dan Media Sosial. Berita dari Biro dalam dan luar negara berkepentingan nasional juga disalurkan kepada CC untuk tujuan penyelarasan dan penyebaran kepada pelanggan. Berita yang bukan Utama pula disalurkan ke bahagian penyunting bagi tujuan penyebaran.

CC juga memantau video dan foto yang dihasilkan dan diguna pakai oleh platform berita lain seperti TV, Radio, Portal dan Multimedia.

EDITORIAL DEPARTMENT: A BRIEF

The process of ‘convergence’ at theEditorial Department led to the establishment of the News Command Centre at the department on September 17, 2019.

The centre or CC is run by a head responsible for ensuring that it operates in accordance with the stipulated standard operating procedure.

All editors and assistant editors of the Domestic News Service have been absorbed into the CC with the responsibility of serving as assignment editors (AE) or copy editors (CE) according to the daily schedule.

The CC also comprises editors from the Sub-editing Desks, Business & Finance Desk, TV, Radio, Portal and Multimedia Desk who serve as AE and CE in turn as well as editors to monitor, review and update news on the BERNAMA news portal.

The CC is at the heart of the production of news for use by all the BERNAMA platforms, TV, Radio and Social Media. News of national interest from the bureaus and abroad is also transmitted to the CC for the purpose of coordination and delivery to clients. News of lesser importance is transmitted directly to the sub-editing desks for delivery to clients.

The CC also monitors videos and photographs produced and used by the news platforms such as TV, Radio, Portal and Multimedia.

Mutu perkhidmatan berita dipertingkatkan terutamanya dalam menyediakan kandungan berita digital secara cepat dan tepat seiring dengan keperluan pelanggan media masa kini yang beralih ke platform digital.

“ “

Annual Report 2019 29

Sejak adanya CC jumlah kesilapan daripada segi ejaan, fakta dan pembentukan ayat dalam teks berita berkurangan. Sebarang kesalahan yang dikesani dalam teks berita diperbaiki pada kadar cepat dan segera.

Kehadiran “Command Centre” turut meningkatkan kecekapan editor dan wartawan yang sentiasa diberi panduan untuk menambah baik prestasi dan kemahiran dalam mengolah berita.

Wartawan juga disediakan latihan dalam bidang “Mobile Journalism” (MOJO) melibatkan tugas merakam video dan foto menggunakan telefon bimbit ketika bertugas di lokasi untuk kegunaan platform berita seperti TV, Radio, dan Multimedia.

Mutu perkhidmatan berita dipertingkatkan terutamanya dalam menyediakan kandungan berita digital secara cepat dan tepat seiring dengan keperluan pelanggan media masa kini yang beralih ke platform digital.

Keupayaan dan kecekapan dalam menghasilkan berita yang tepat dan pantas telah dapat meningkatkan kepercayaan dan keyakinan pelanggan-pelanggan media terhadap BERNAMA khususnya dan orang ramai umumnya.

Sepanjang 2019 banyak berita mengenai kejayaan inisiatif dan pencapaian kerajaan Pakatan Harapan dikeluarkan untuk pengetahuan umum.

Since the setting up of the CC, there has been a decrease in errors in terms of spelling, facts and sentence construction. Any error detected in the news text is quickly corrected.

The presence of the CC has also helped to enhance the capability of editors and reporters who are always guided to improve their performance and skills in processing news.

Journalists are provided training in Mobile Journalism (MOJO) which involves the task of recording videos and photographs using mobile phones while on duty in the field for the use of news platforms such as TV, Radio and Multimedia.

The quality of news services is enhanced, primarily in producing fast and accurate digital news content in line with the needs of media clients who have shifted to the digital platform.

The capability and efficiency of producing news fast and accurately have raised the trust and confidence of media clients in BERNAMA in particular and the public in general.

Throughout 2019, much news on the success of the Pakatan Harapan government’s initiatives and achievements was released to the public.

30 Annual Report 2019

Bahagian Perancangan Strategik ditubuhkan pada Oktober dan ia berperanan membantu CC merancang liputan dan bahan eksklusif yang bersesuaian untuk jangka masa panjang, memantau impak berita/foto/video yang dikeluarkan selain memfokus kepada data analytics (analitik data) data journalism (kewartawanan data) dan fact checking (pemeriksaan fakta).

Dalam usaha memperhebatkan pengeluaran berita, Perkhidmatan Berita Antarabangsa menjalin kerjasama dengan agensi berita serantau dan antarabangsa khususnya dalam pertukaran bahan berita, gambar dan klip video.

Unit Perniagaan dan Kewangan mempergiatkan penghasilan berita mengenai perkembangan ekonomi dan juga isu-isu semasa seperti nilai ringgit, kestabilan pasaran kewangan, harga minyak dan impak terhadap masyarakat umum terus mendapat keutamaan dalam setiap pemberitaan unit ini.

DIARI / AKTIVITI JABATAN PENGARANG

Sepanjang 2019, Jabatan Pengarang dikunjungi oleh delegasi dan perwakilan asing iaitu: • Kunjungan oleh Duta Besar

Argentina ke Malaysia H.E Manuel Balaguer Salas (18 Mac 2019)

• Kunjungan oleh Duta Besar Colombia ke Malaysia H.E Mauricio Gonzalez Lopez (26 Mac 2019)

• Kunjungan oleh Duta Besar Kedutaan Yaman, H.E Dr. Adel Mohamed Ali Ba Hamid (13 September 2019)

• Kunjungan oleh delegasi Kedutaan Ukraine diketuai oleh Timbalan Menteri Luar Ukraine H.E Sergiy Kyslytsya (30 Oktober 2019)

• Kunjungan oleh Suruhanjaya • Komunikasi Korea (KCC) diketuai

oleh Pesuruhjaya Tetap Pyo Chul-Soo (31 Oktober 2019)

• Kunjungan oleh Qatar News Agency (1 November 2019)

• Kunjungan oleh Duta Georgia Ke Malaysia Nikoloz Apkhazava (11 Disember 2019

The Strategic Planning Division was established in October and assists the CC in planning suitable long-term exclusive coverage, monitoring the impact of the released news/photographs/videos and focusing on data analytics, data journalism and fact-checking.

In an effort to intensify news production, the International News Service has forged collaboration with regional and international news agencies, especially in the exchange of news materials, photographs and video clips.

The Business & Finance Desk has intensified the production of news on the country’s economic development and also gives priority to current issues such as the value of the ringgit, financial market stability, fuel prices and their impact on the public.

EDITORIAL DEPARTMENT DIARY / ACTIVITIES

During 2019, the Editorial Department hosted visits by several delegations and representatives of foreign missions, namely:

• Ambassador of Argentina to Malaysia H.E. Manuel Balaguer Salas (March 18, 2019)

• Ambassador of Colombia to Malaysia H.E. Mauricio Gonzalez Lopez (March 26, 2019)

• Ambassador of Yemen to Malaysia H.E. Dr Adel Mohamed Ali Ba Hamid (Sept 13, 2019)

• Delegation led by Ukraine Deputy Foreign Minister H.E. Sergiy Kyslytsya (Oct 30, 2019)

• Delegation from the Korea Communications Commission (KCC) led by Standing Commissioner Pyo Chul-Soo (Oct 31, 2019)

• Delegation from Qatar News Agency (Nov 1, 2019)

• Ambassador of Georgia to Malaysia H. E. Nikoloz Apkhazava (Dec 11, 2019)

Annual Report 2019 31

Ketua Pengarang telah menghadiri pelbagai mesyuarat, majlis pelancaran, lawatan kerja dan persidangan penting sepanjang 2019. Antaranya:

• Kongres Agensi-Agensi Berita Dunia Keenam, di Sofia, Bulgaria dari 13 hingga 15 Jun 2019

• Mesyuarat cadangan penubuhan Majlis Media Malaysia bersama Menteri Komunikasi dan Multimedia YB Gobind Singh Deo pada 21 Jun 2019

• Majlis Pelancaran Wawasan Kemakmuran Bersama (WKB) 2030 oleh Perdana Menteri Tun Dr Mahathir Mohamad di KLCC pada 5 Oktober 2019

• Perhimpunan Agung ke-17 Pertubuhan Agensi Berita Asia Pasifik (OANA) anjuran Yonhap News Agency di Seoul, Korea Selatan dari 6 hingga 9 November 2019

• Persidangan Agung Ke-40 UNESCO di Paris dari 17 hingga 21 November 2019

PETUGAS JABATAN PENGARANG

Jumlah PetugasSetakat Disember 2019, seramai 370 petugas berkhidmat di Jabatan Pengarang iaitu 331 petugas tetap (283 skim SSM dan 48 skim Komersil), 34 petugas kontrak dan 5 petugas sambilan. Lantikan baharu sepanjang tempoh tersebut ialah 15 orang.

Persaraan Ketua Pengarang Datuk Zakaria Abdul Wahab tamat kontrak perkhidmatan beliau sebagai Ketua Pengarang BERNAMA pada 21 Jun 2019.

Pelantikan Ketua Pengarang BERNAMA Baharu Datuk Mokhtar Hussain dilantik sebagai Ketua Pengarang BERNAMA yang baharu berkuatkuasa pada 23 Ogos 2019.

Petugas Meninggal DuniaEncik Adnan bin Jahaya Eksekutif Editorial dari Biro Perlis telah meninggal dunia dalam perkhidmatan pada 28 April 2019.

The Editor-in-Chief participated in various key meetings, launch events, working visits and conferences throughout 2019, including the following:

• Sixth Congress of International News Agencies in Sofia, Bulgaria, from June 13 to 15 2019

• Meeting on the setting up of the proposed Media Council with Communications and Multimedia Minister YB Gobind Singh Deo on June 21, 2019

• Launch of Shared Prosperity Vision (WKB) 2030 by Prime Minister Tun Dr Mahathir Mohamad at Kuala Lumpur Convention Centre (KLCC) on Oct 5, 2019

• 17th General Assembly of the Organisation of Asia-Pacific News Agencies (OANA) organised by Yonhap News Agency in Seoul, South Korea, from Nov 6 to 9, 2019

• UNESCO 40th General Conference from Nov 17 to 21, 2019, in Paris

EDITORIAL DEPARTMENT: STAFF

Number of Staff As of December 2019, the Editorial Department had 370 staff – 331 permanent (283 on the SSM Scheme and 48 on the Commercial Scheme), 34 contract and five part-time. During the period, there were 15 new appointments.

Retirement of Editor-in-Chief Datuk Zakaria Abdul Wahab completed his term of contract as the Editor-in Chief of BERNAMA on June 21, 2019.

Appointment of new Editor-in-ChiefDatuk Mokhtar Hussain was appointed as the new Editor-in-Chief of BERNAMA with effect from Aug 23, 2019.

Death of Employee Adnan Jahaya, editorial executive at the Perlis Bureau, died on April 29, 2019.

32 Annual Report 2019

ANUGERAH WARTAWAN 2019

Sebilangan petugas Jabatan Pengarang telah berjaya menerima pelbagai anugerah kewartawanan sepanjang tahun 2019. Antaranya:

• Anugerah Media Johor 2018 • Hadiah Kewartawanan Malaysia MPI -

PETRONAS 2018• Anugerah Media Halal Meembar 2019• Anugerah Media Universiti Malaysia

Terengganu (UMT) 2019 • Anugerah Kewartawanan Gemilang Kelab

Media Kelantan Darul Naim (KEMUDI) 2019

• Anugerah Kewartawanan Kenyalang Tahun 2019

PERKHIDMATAN JABATANPENGARANG

Jabatan Pengarang BERNAMA diperkukuhkan oleh tiga perkhidmatan utama iaitu Perkhidmatan Berita (PB), Perkhidmatan Berita Antarabangsa (PBA) dan Perkhidmatan Perniagaan & Kewangan (PB&K).

Berita-berita yang dihasilkan disalurkan dan dihebahkan secara meluas menerusi pelanggan media. BERNAMA menyiarkan berita dalam lima bahasa iaitu Bahasa Malaysia, Inggeris, Mandarin, Arab dan juga Sepanyol melalui pelbagai platform media seperti BERNAMA TV, BERNAMA Radio, portal berita BERNAMA di www.bernama.com, aplikasi mudah alih BERNAMA dan media sosial iaitu Facebook, Twitter, Youtube, dan Instagram.

JOURNALISM AWARD 2019

Several Editorial Department staff have received journalism awards throughout the year 2019. These include:

• Johor Media Awards 2018• The MPI - Petronas Malaysian Journalism

Awards 2018• The Meembar Halal Media Awards 2019• Universiti Malaysia Terengganu

(UMT) Media Awards 2019• Kelantan Darul Naim Media Club

(KEMUDI) Journalism Awards 2019• Kenyalang Journalism Awards 2019

EDITORIAL DEPARTMENT SERVICES

The BERNAMA Editorial Department comprises three major services, namely the News Service, International News Service and Business & Finance News Service.

The news items are widely circulated and broadcast through the media clients. BERNAMA distributes/broadcasts news in five languages, namely Bahasa Malaysia, English, Mandarin, Arabic and Spanish via various media platforms such as BERNAMA TV, BERNAMA Radio, the BERNAMA news portal at www.bernama.com, BERNAMA mobile applications and social media, Facebook, Twitter, YouTube and Instagram.

PLATFORM MEDIA BERNAMA BERNAMA MEDIA PLATFORM

BERNAMA.COM

Pengunjung / Pengikut Visitors/Folowers

9,283,00

YOUTUBE 37,900

INSTAGRAM 118,000

FACEBOOK 495,435

TWITTER 756,279

Annual Report 2019 33

PERKHIDMATAN BERITA

Perkhidmatan Berita terus memainkan peranan penting dalam menyalurkan berita sahih serta menyebarkan maklumat komprehensif mengenai dasar-dasar kerajaan, pencapaian dan kejayaan negara sepanjang 2019.

Di samping itu, perkhidmatan ini juga terus bergiat aktif dalam lambakan maklumat berkaitan isu semasa melalui pelbagai platform media sosial.

Perkhidmatan Berita diperhebatkan dengan enam tunjang utama yang menyumbang kepada produktiviti di Jabatan Pengarang iaitu Meja Berita, Meja Jenayah, Meja Mahkamah, Meja Sukan, Meja Rencana dan Penulisan Strategik dan Meja Multimedia.

Meja Multimedia memainkan peranan dalam menghasilkan bahan-bahan kreatif dan maklumat ringkas yang lengkap untuk kandungan berita melalui pelbagai platform media sosial dalam bentuk oneliner, infografik dan video.

Usaha dan strategi untuk melahirkan generasi baru wartawan yang benar-benar ‘bi-lingual’ dalam penulisan berita turut dirangka dengan teliti dan wartawan meja berita juga dikerahkan supaya lebih banyak menulis berita dalam Bahasa Inggeris.

Selain menghasilkan berita biasa (bukan eksklusif), kelainan dan keunikan berita juga amat dititikberatkan. Jabatan Pengarang menghendaki wartawannya untuk mengusahakan berita eksklusif bagi memastikan lebih banyak penggunaan berita oleh pelanggan media.

Usaha juga dilakukan untuk meningkatkan produktiviti berita di biro-biro negeri termasuk memperbanyakkan penghasilan berita eksklusif yang memberi impak iaitu mendapat penggunaan media tempatan dan juga portal online.

NEWS SERVICE

The News Service continued to play an important role in disseminating authentic news and comprehensive information on government policies and national achievements and successes throughout 2019.

In addition, the service continued to actively disseminate information on current issues through the various social media platforms.

The News Service was consolidated with six key pillars contributing to the productivity at the Editorial Department, namely the News Desk, Crime Desk, Courts Desk, Sports Desk, Features and Strategic Writing Desk, and Multimedia Desk.

The Multimedia Desk played its role in delivering news content and precise and brief information through various social media platforms in the form of oneliners, infographics and videos.

Efforts and strategies had been carefully drawn up to produce a new generation of bilingual reporters, and journalists at the News Desk were encouraged to write more news stories in English.

The Editorial Department requires reporters, besides producing the regular news (non-exclusive) to also give emphasis to unique stories with a difference. It requires reporters to come up with exclusive stories to ensure more usage of BERNAMA news items by the media clients.

Efforts were also made to increase news productivity in the state bureaus, including the production of more exclusive news stories and impactful in the sense that they get usage in the local media and on online portals.

34 Annual Report 2019

Peranan Perkhidmatan Berita telah cemerlang dalam aspek membantu pemegang taruh iaitu kerajaan, menyebarkan maklumat mengenai pencapaian dan kejayaan inisiatif, rancangan dan projek pembangunan negara serta kemajuan rakyat.

Sepanjang tahun 2019 Perkhidmatan Berita terlibat secara langsung dalam liputan acara dan peristiwa-peristiwa penting antaranya; Istiadat Pertabalan Yang di-Pertuan Agong Ke-16 Sultan Pahang Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah, kes tragis warga Ireland Nora Anne, kematian orang asli di Gua Musang, pencemaran kimia di Sungai Kim Kim, Johor, jerebu dasyat di Sarawak, perbicaraan kes kematian Muhammad Adib, Belanjawan 2020, lima Pilihan Raya Kecil (PRK) iaitu Parlimen Cameron Highland, DUN Semenyih, DUN Rantau, Parlimen Sandakan dan Tanjung Piai.

PERKHIDMATAN PERNIAGAAN DAN KEWANGAN BERNAMA

2019 adalah tahun yang amat penting buat kerajaan baharu Pakatan Harapan, setahun selepas ia memegang tampuk kepimpinan negara setelah mencatat kemenangan besar dalam Pilihan Raya Umum ke-14 pada 2018 yang menyaksikan kerajaan kleptokrat Barisan Nasional (BN) yang telah memerintah selama lebih enam dekad berjaya ditumbangkan.

Genap setahun selepas kejayaannya menumbangkan sebuah kerajaan yang parah dibelenggu rasuah, Perdana Menteri Tun Dr Mohamad berucap di atas pentas pada 9 Mei 2019 sempena sambutan ulang tahun pertama kemenangan PH untuk mengisahkan kejayaan-kejayaan yang telah dicapai pakatan itu.

Terdahulu daripada itu, Perkhidmatan Perniagaan dan Kewangan Bernama (dahulunya dikenali sebagai Perkhidmatan Berita Ekonomi Bernama atau PBE) giat menghasilkan pelbagai berita untuk menceritakan kejayaan-kejayaan kerajaan PH yang baharu itu.

The role of the News Service has been outstanding in assisting the stakeholder, namely the government, to disseminate information on the achievements and successes of national development initiatives, plans and projects as well as the progress of the people.

The year 2019 also saw BERNAMA directly involved in the coverage of important events, among them the installation of the Sultan of Pahang, Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah, as the 16th Yang di-Pertuan Agong; the tragic case of Irish national Nora Anne; deaths of Orang Asli in Gua Musang; chemical pollution of Sungai Kim Kim in Johor; bad haze in Sarawak; inquest into the death of fire-fighter Muhammad Adib; Budget 2020; and five by-elections, namely the Cameron Highlands, Sandakan and Tanjung Piai parliamentary and Semenyih and Rantau state by-elections.

BERNAMA BUSINESS AND FINANCE SERVICE (BES)

2019 was a momentous year for the new Pakatan Harapan (PH) government, one year since it came into power after securing a historic victory during the 14th General Election in 2018 which saw a six-decade-old kleptocrat government of the previous Barisan Nasional (BN) booted out.

Exactly a year since the unforgettable success in unseating a corrupt government, Prime Minister Tun Dr Mahathir Mohamad took to the stage on May 9, 2019, in a celebration to mark PH’s first year anniversary to reflect on its achievement.

Prior to the one year anniversary, the Business and Finance Service of Bernama (previously known as the Bernama Economic Service or BES) had been actively producing stories highlighting the success of the newly-installed PH government.

Annual Report 2019 35

Antara dasar penting kerajaan yang dilaporkan dengan secara terperinci oleh PBE ialah Wawasan Kemakmuran Bersama 2030 (WKB 2030).

Dasar yang dilancarkan oleh Perdana Menteri Tun Dr Mahathir Mohamad pada Sabtu, 5 Oktober 2019 itu, adalah kesinambungan kepada gagasan Wawasan 2020 yang juga diilhamkan oleh Dr Mahathir semasa beliau menjadi Perdana Menteri keempat.

Wawasan 2020 diumumkan hampir 30 tahun lepas semasa pembentangan Rancangan Malaysia Keenam pada 1991.

Sementara itu, WKB2030 akan menjadi rangka tindakan untuk negara mencapai taraf negara maju dan WKB 2030 meliputi tempoh dari 2021 hingga 2030.

WKB 2030 adalah wawasan jangka panjang kerajaan Pakatan Harapan yang baharu ekoran kejayaannya menamatkan kekuasaan kerajaan BN yang terbelenggu rasuah yang memerintah selama 62 tahun di bawah kepimpinan bekas Perdana Menteri Datuk Seri Najib Tun Razak. Najib dan isterinya, Datin Seri Rosmah Mansor dan beberapa pemimpin BN yang lain, kini menghadapi pelbagai tuduhan rasuah di mahkamah.

WKB 2030, antara lain bertujuan meningkatkan pendapatan pelbagai kumpulan etnik selain memberi mereka taraf kehidupan yang selesa kepada seluruh rakyat Malaysia.

Kerajaan Pakatan Harapan, yang merupakan gabungan beberapa parti politik, di bawah kepimpinan Dr Mahathir berhasrat menjadikan Malaysia “Harimau Baru Asia” dalam bidang ekonomi.

Melalui WKB 2030, kerajaan menyasarkan untuk membangunkan Malaysia secara secara mampan dan adil selain mencapai kesaksamaan dalam pengagihan kekayaan negara meliputi segenap tingkat pendapatan, etnik, rantau dan rantaian bekalan menjelang 2030, kata Perdana Menteri pada majlis perbandaran WKB 2030 pada 7 Okt 2019 di Kuala Lumpur.

One of the policies highlighted in details by the BES was The Shared Prosperity Vision 2030 (SPV 2030).

Launched by the Prime Minister Tun Dr Mahathir Mohamad on Saturday, Oct 5, 2019, the SPV is the continuation of Vision 2020 mooted by Dr Mahathir when he was the country’s fourth prime minister.

Vision 2020 was unveiled almost 30 years ago during the tabling of the Sixth Malaysia Plan in 1991.

Meanwhile, the SPV 2030 will serves as the country’s blueprint to attain the developed country status, spanning the period of 2021 to 2030. BES BERNAMA is one of the editorial services in Bernama which have been giving extensive coverage on the SPV2030.

The SPV 2030, is a long term vision of the new Pakatan Harapan government following its success in ending the corrupt reign of the 62-year-old Barisan Nasional (BN) government headed by the then former Prime Minister Datuk Seri Najib Tun Razak. Najib and his wife, Datin Seri Rosmah Mansor along with several Barisan Nasional leaders are now facing a slew of corruption charges.

The SPV aimed at, among others, to increase the incomes of the various ethnic groups as well as to provide a decent standard of living to all Malaysians.

The PH government, a coalition of several political parties led by Dr Mahathir aspire to make Malaysia as the new “Asian Tiger” economy.

Via the SPV 2030, the government aims to develop Malaysia in a sustainable and fair manner as well as striving for an equitable distribution of the country’s wealth across all levels of incomes, ethnicities, regions and supply chains by 2030, said the Prime Minister in his speech at the launching of the SPV on Oct 7, 2019 in Kuala Lumpur.

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Justeru, “Kemakmuran Bersama” juga menjadi tema Ucapan Belanjawan 2020 -- Memacu Pertumbuhan dan Keberhasilan Bersama Ke Arah Kemakmuran Bersama -- semasa dibentangkan oleh Menteri Kewangan Lim Guan Eng di Dewan Rakyat pada 11 Okt 2019.

Kumpulan sasaran utama WKB 2030 adalah mereka yang berpendapatan rendah atau golongan B40, miskin tegar, kumpulan minoriti seperti Orang Asli, selain kaum bumiputera di Sabah dan Sarawak.

Selain memberi liputan meluas semasa pelancaran WKB 2030, PBE turut menghasilkan pelbagai berita susulan berkaitan isu-isu penting yang diguna pakai dengan meluas oleh media tempatan dan portal-portal berita dalam talian yang popular seperti Malaysia Kini.

PBE juga telah memberikan keutamaan penting kepada liputan isu-isu berkaitan minyak sawit termasuk gesaan oleh sebuah dewan perniagaan di India kepada para pengimport di negara itu supaya memboikot minyak sawit dari Malaysia. Namun sebuah pertubuhan politik di India pula sebaliknya menggesa kerajaan India yang dipimpin Perdana Menteri Narendra Modi agar tidak mengurangkan import minyak sawit dari Malaysia.

Dalam satu laporannya, BERNAMA memetik Presiden Jawatankuasa Kongres Tamil Nadu, K.S. Alagiri sebagai menyatakan bahawa sebarang pengurangan import minyak sawit dari Malaysia oleh India akan menjejaskan pekerja migran India di Malaysia, yang kebanyakannya berasal dari Tamil Nadu.Sebuah akhbar harian berbahasa Inggeris yang popular di negara ini, The Star, telah memuatkan berita BERNAMA itu sebagai berita utama halaman berita perniagaannya.

Alagiri juga dipetik sebagai berkata dalam laporan itu bahawa terdapat sekurang-kurangnya 500,000 pekerja dari Tamil Nadu kini bekerja dalam sektor teknologi dan maklumat serta industri makanan dan minuman di Malaysia.

Thus, “Shared Prosperity” also became the theme of Budget 2020 -- Giving Growth and Equitable Outcomes Towards Shared Prosperity -- when it was tabled by the Finance Minister Lim Guan Eng at the Dewan Rakyat on Oct 11, 2019.

The main target groups in SPV 2030 consist of the lower-income group or the B40, the hardcore poor, minority groups like the Orang Asli, as well as the Bumiputras of Sabah and Sarawak.

Apart from giving extensive coverage during the launching of SPV, BES also came up with various follow-up stories on important issues, which were picked up and used extensively by the local media including several popular online news portals like Malaysia Kini.

BES BERNAMA also gave prominent coverage on issues concerning palm oil including on a call by an Indian trade association for Indian importers to shun palm oil from Malaysia.However, a political body in South India has urged the government of Prime Minister Narendra Modi not to reduce palm oil imports from Malaysia.

In a report, BERNAMA quoted the Tamil Nadu Congress Committee (TNCC) president K. S. Alagiri who stated that any reduction of palm oil imports from Malaysia by India will be counter-productive as the move will hit hard Indian migrant workers in Malaysia, who mainly originated from the southern state of Tamil Nadu. One of the most popular English daily in the country, The Star, carried prominently the news report by BERNAMA in its business section.

Alagiri was also quoted in the report saying that at least 500,000 people from Tamil Nadu are currently employed in the Information Technology sector and food and beverage industry in Malaysia.

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Menurut beliau, pekerja migran tersebut menghantar pulang hampir 90 peratus daripada gaji mereka kepada keluarga mereka di India.

Pada 2019, PBE menghasilkan sejumlah 15,376 berita biasa/harian, selain beribu-ribu lagi berita yang dihasilkan daripada temu bual khas dan eksklusif yang digunakan secara meluas oleh media arus perdana tempatan dan portal berita dalam talian.

Berita-berita yang dihasilkan oleh pasukan-pasukan dari PBE ini memfokuskan kepada kementerian-kementerian yang berkenaan, situasi ekonomi semasa di negara ini, di samping kegiatan-kegiatan sektor korporat.

PBE juga ada menjalankan temu bual khas dengan menteri-menteri mengenai pencapaian kementerian masing-masing, antaranya:

1. Menteri Kewangan Lim Guan Eng.2. Menteri Hal Ehwal Ekonomi Datuk Seri Mohamed Azmin Ali.3. Menteri Perdagangan dan Industri Datuk Darrell Leiking.

Dalam tempoh yang sama, pasukan PBE juga telah menghasilkan pelbagai laporan dan analisis berita yang mendalam tentang nilai mata wang ringgit, perdagangan saham di Bursa Malaysia, hal-hal ekonomi dan kewangan, pergerakan harga minyak dan usaha untuk memperkukuh keyakinan dalam pasaran saham kerana ia memberi impak kepada masyarakat umum.

Selain melaporkan berita-berita biasa, PBE turut menghasilkan sejumlah besar berita berasaskan isu-isu berkaitan pelbagai sektor ekonomi di negara ini seperti isu minyak sawit, automotif, penerbangan, pembuatan, maritim, sektor perkhidmatan dan lain-lain.

Pasukan PBE turut meletakkan keutamaan penting kepada liputan mengenai Laporan Tahunan Bank Negara Malaysia (BNM), pelaburan oleh syarikat-syarikat berkaitan kerajaan (GLC) dan pengiktirafan oleh badan-badan penarafan antarabangsa.

According to him, migrant workers remitted nearly 90 per cent of their wages to their families in India.

In 2019, BES produced a total of 15,376 daily/regular news items, as well as thousands of other news items based on exclusives and special interviews which were used widely by local mainstream media and online news portals.

These news reports produced by the BES team were focused on relevant ministries, the current economic situation in the country as well as activities undertaken by corporate sectors.

BES also conducted special interviews with ministers on their ministry’s achievement. Among them are:

1. Minister of Finance (Lim Guan Eng)2. Minister of Economic Affairs (Datuk Seri Mohamed Azmin Ali)3. Minister of International Trade and Industry (Datuk Darell Leiking)

During the period under review, the BES team had also produced news reports and in-depth analysis on the value of ringgit, trading of shares in Bursa Malaysia, financial and economic affairs, oil prices movement and efforts to strengthen confidence in the capital market as well as its impact on the general public.

Apart from the regular coverage, BES has also been generating a significant amount of issues-based news report related to matters concerning various economic sectors in the country such as palm oil, automotive, aviation, manufacturing, maritime, services and others.

The team also gave prominent coverage on the Bank Negara Malaysia’s (BNM) Annual Report, investments by the government-linked companies (GLC) and recognition by the international rating agencies.

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Di bawah pentadbiran kerajaan Pakatan Harapan, PBE telah merangka langkah-langkah dan kaedah untuk menyebarkan mesej-mesej kerajaan kepada rakyat agar mereka faham bahawa pentadbiran baharu ini mempunyai iltizam yang tinggi untuk meningkatkan taraf hidup dan kesejahteraan rakyat.

Ke arah itu, pasukan PBE telah memberikan liputan meluas dan menyeluruh tentang komitmen kerajaan hendak menambah baik kemudahan infrastruktur dan pengangkutan awam.

PBE turut memberi liputan luas kepada pembatalan oleh kerajaan projek-projek mega yang ditaja negara China di Malaysia, yang didakwa oleh sesetengah pihak kononnya mempunyai impak negatif kepada hubungan dua hala antara Kuala Lumpur dan Beijing.

Bagaimanapun, dakwaan mereka itu telah dinafikan dengan sekeras-kerasnya oleh kedua-dua kerajaan yang terus mengekalkan hubungan dua hala yang baik.

Kerajaan segera memberikan penjelasan bahawa projek-projek yang mendapat sokongan kerajaan China itu tidak dibatalkan, tetapi hanya dikaji semula, disebabkan faktor-faktor seperti pelaksanaan langkah kawalan mata wang yang lebih ketat oleh Beijing.

Antara projek-projek terbabit yang dikaji semula itu adalah seperti Laluan Tel Pantai Timur (ECRL), manakala projek saluran paip pelbagai produk (MPP), dan saluran paip Trans-Sabah dan Kedah bernilai RM9 bilion telah ditangguhkan ke satu masa yang tidak ditetapkan.

Hasil perundingan antara Kuala Lumpur dan Beijing, kedua-kedua negara bersetuju untuk menyambung semula pembinaan ECRL dengan kos yang banyak dikurangkan. Kos muktamad pembinaan ECRL telah dapat dikurangkan kepada RM44 bilion daripada kos asal RM65.5 bilion, dengan penjimatan besar sebanyak RM21 bilion.

Under the administration of PH government, BES has devised measures and methods to relay the government’s messages to the people, in a bid to ensure the rakyat understand that the new administration is determined to uplift their livelihood and well-being.

Towards this end, the BES team had been giving extensive coverage on the government’s commitment improvement to improve the infrastructure and public transportation.

BES also gave wide coverage on the cancellation of China-backed projects in Malaysia by the government which certain quarters claimed would negatively affect bilateral relations between Kuala Lumpur and Beijing.

However, their assertions were flatly denied by both governments which maintained good bilateral relations.

The government was quick to explain that Chinese-backed projects in Malaysia were not cancelled, but merely reviewed, due to factors such as the imposition of tighter currency control measures by Beijing.

Among projects which were reviewed by the government included the East Coast Rail Link (ECRL), while the Multi-Product Pipeline (MPP) and Trans-Sabah Gas Pipeline (TSGP) projects in Sabah and Kedah costing more than RM9 billion, had been put on hold indefinitely.

After intense renegotiation process between Kuala Lumpur and Beijing, both countries agreed to resume the construction of ECRL but with a much-reduced price.The final price of the ECRL was brought down to RM44 billion from RM65.5 billion previously, for a whopping saving of RM21 billion.

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Pada Mei 2019, ketika kerajaan Pakatan Harapan menyambut ulang tahunnya yang pertama, PBE telah menyiarkan pelbagai artikel yang menggambarkan pencapaian dan kejayaannya.

Dalam catatan dalam blognya penasihat DAP, Lim Kit Siang telah menulis bahawa antara kejayaan besar PH sejak menerajui tampuk pemerintahan negara pada Mei 2018 adalah menamatkan pemerintahan kleptokrat yang terkenal di dunia dan memulakan langkah-langkah transformasi untuk menjadikan negara ini sebuah negara berintegriti.

PBE turut melaporkan kisah-kisah kejayaan PH yang dinyatakan oleh Perdana Menteri dalam mengemukakan hala tuju baru Malaysia, walaupun terpaksa menghadapi pelbagai masalah yang ditinggalkan oleh kerajaan kleptokrat terdahulu.

Dr Mahathir berkata prestasi kerajaan diukur berdasarkan 464 inisiatif yang dirangka sebagai dasar-dasar dan langkah-langkah yang dinyatakan dalam manifesto PH bagi Pilihan Raya Umum ke-14.

“Lima puluh tiga inisiatif atau 11.2 peratus telah dapat dilaksanakan daripada 128 inisiatif, manakala 283 inisiatif, atau 60.99 peratus, adalah dalam peringkat perancangan atau belum dimulakan.

“Pencapaian ini menunjukkan peningkatan sebanyak 29.4 peratus berbanding 9.67 peratus pada sehingga 31 Disember 2018,” kata Dr Mahathir pada waktu itu ketika membentangkan kad laporan (report card) pentadbirannya di Putrajaya pada 9 Mei tahun lepas.

PBE kini sedang mempersiapkan diri untuk melaksanakan liputan Sidang Kemuncak APEC 2020, yang Malaysia akan menjadi tuan rumahnya.

In May 2019, when the Pakatan Harapan government was celebrating its one year in power, BES had come up with various articles reflecting its achievements and successes.

Writing in his blog, the DAP’s advisor, Lim Kit Siang wrote that among PH greatest achievements since assuming power in May 2018 was ending Malaysia’s infamous label as a global kleptocrat and begin the effort to transform the country into a nation of integrity.

BES also reported on the PM’s reflection on PH’s successes in charting a new course for Malaysia, despite having to grapple with setbacks due to legacy issues from the previous Kleptocrat administration.

Dr Mahathir said the government’s performance is based on 464 initiatives tailored as policies and measures as stated in PH’s 14th General Election manifesto.

“Fifty-three initiatives, or 11.2 per cent, have been fulfilled out of 128 initiatives, while 283 initiatives, or 60.99 per cent, are at the planning stage or has not started.

“This achievement showed an increase of 29.4 per cent compared with 9.67 per cent as at Dec 31, 2018,” Dr Mahathir said then, after presenting a report card on his administration at Putrajaya on May 9, last year.

BES is also gearing up for the coverage of APEC Summit 2020 hosted by Malaysia.

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Dr Mahathir juga telah memberi jaminan bahawa Malaysia komited untuk menjadikan acara berprestij tersebut sangat berjaya selain berhasrat untuk menyambung kerja baik yang telah dilaksanakan sebelum ini demi memperkukuhkan kerjasama ekonomi antara 21 ekonomi yang tergabung dalam APEC.

PBE turut mencatat pencapaian 100 peratus sasaran Petunjuk Prestasi Utamanya (KPI) yang telah ditetapkan bagi 2019 dengan pencapaian 100 peratus setiap bulan sejak Januari 2019.

Berikut disenaraikan di bawah beberapa contoh tajuk-tajuk komentar yang telah disiarkan oleh PBE untuk bulan Disember 2019 sahaja:

1. (ZARUL EFFENDI) – GLOBAL AND DOMESTIC UNCERTAINTIES LEAVE MALAYSIAN ECONOMY INCAUTIOUS MODE – DEC 18

2. (NIAM SEET WEI) – TRUMP IMPEACHMENT MORE LIKE A STORM IN THE US TEACUP – ANALYSTS –DEC 19

3. (NIAM SEET WEI) – CORPORATE MALAYSIA HOLDING STRONG DESPITE A TOUGH YEAR – DEC 314. (ROSEMARIE KHOO) – PROPERTY SECTOR IMPROVES ON POSITIVE CONSUMER SENTIMENT – DEC 195. (NURUL HANIS) – MAJOR COMMODITIES RIDE THROUGH OBSTACLES IN 2019 – DEC 156. (SARASWATHI) – AMIDST RELUCTANT TRADERS RCEP MAKES PROGRESS – DEC 177. (ZAIRINA ZAINUDIN) – FOREIGN SELL RM327.09 MILLION THIS WEEK – DEC 158. (ZAIRINA ZAINUDIN) – A PERFECT CROSSWIND LANDING FOR AVIATION SECTOR IN 2019 – DEC 259. (ZUFAZLIN AND AFERA) – 2019 MARKS YEAR OF SME EMPOWERMENT – DEC 1810. (MOHD KHAIRI) – ANOTHER HOLISTIC GROWTH YEAR FOR THE AUTOMOTIVE – DEC 2011. (AZIZUL AHMAD) – GOVERNMENT ON TRACK IN IMPROVING RAKYAT’S MOBILITY, BOOSTING

On December 4, 2019, Dr Mahathir has also reaffirmed Malaysia’s commitment to ensure a successful hosting of the prestigious event in 2020 as well as the country’s intention to extend the good work carried out before to strengthen economic cooperation among APEC’s 21 member economies.

BES has achieved 100 per cent of its KPI target for 2019 by 100 per cent KPI for every month in 2019 beginning January.

Listed below are some examples of commentaries that were published by BES in the month of December 2019 alone:

1. (ZARUL EFFENDI) – GLOBAL AND DOMESTIC UNCERTAINTIES LEAVE MALAYSIAN ECONOMY IN CAUTIOUS MODE – DEC 18

2. (NIAM SEET WEI) – TRUMP IMPEACHMENT MORE LIKE A STORM IN THE US TEACUP – ANALYSTS –DEC 19

3. (NIAM SEET WEI) – CORPORATE MALAYSIA HOLDING STRONG DESPITE A TOUGH YEAR – DEC 314. (ROSEMARIE KHOO) – PROPERTY SECTOR IMPROVES ON POSITIVE CONSUMER SENTIMENT – DEC 19

5. (NURUL HANIS) – MAJOR COMMODITIES RIDE THROUGH OBSTACLES IN 2019 – DEC 156. (SARASWATHI) – AMIDST RELUCTANT TRADERS RCEP MAKES PROGRESS – DEC 177. (ZAIRINA ZAINUDIN) – FOREIGN SELL RM327.09 MILLION THIS WEEK – DEC 158. (ZAIRINA ZAINUDIN) – A PERFECT CROSSWIND LANDING FOR AVIATION SECTOR IN 2019 – DEC 25

9. (ZUFAZLIN AND AFERA) – 2019 MARKS YEAR OF SME EMPOWERMENT – DEC 1810. (MOHD KHAIRI) – ANOTHER HOLISTIC GROWTH YEAR FOR THE AUTOMOTIVE – DEC 20

11. (AZIZUL AHMAD) – GOVERNMENT ON TRACK IN IMPROVING RAKYAT’S MOBILITY, BOOSTINGECONOMIC GROWTH – DEC 16

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12. (SITI RADZIAH) – OIL MARKET IN CONSTANT STATE OF FLUX IN 2019 – DEC 19

13. (SITI RADZIAH) – MAN IN THE STREET IS FINANCE MINISTRY’S 2020 FOCUS – DEC 31

14. (SHARIFAH PIRDAUS) – FOREIGN SELLING ALMOST TRIPLE AT RM422 MILLION – DEC 1

15. (SHARIFAH PIRDAUS) – MALAYSIA BANKS FARE WELL AMIDST FINTECH TRENDS, GLOBALCHALLENGES – DEC 25

12. (SITI RADZIAH) – OIL MARKET IN CONSTANT STATE OF FLUX IN 2019 – DEC 19

13. (SITI RADZIAH) – MAN IN THE STREET IS FINANCE MINISTRY’S 2020 FOCUS – DEC 31

14. (SHARIFAH PIRDAUS) – FOREIGN SELLING ALMOST TRIPLE AT RM422 MILLION – DEC 1

15. (SHARIFAH PIRDAUS) – MALAYSIA BANKS FARE WELL AMIDST FINTECH TRENDS, GLOBALCHALLENGES – DEC 25

PERKHIDMATAN BERITA ANTARABANGSA

Malaysia menganjurkan Sidang Kemuncak Kuala Lumpur (Sidang Kemuncak KL) pada 18 – 21 Disember dan BERNAMA dilantik sebagai agensi berita rasmi untuk penganjuran edisi kelima itu. Pasukan editorial BERNAMA bertugas sepanjang sidang kemuncak itu dari pusat media di Pusat Konvensyen Kuala Lumpur. Acara itu merupakan acara kemuncak kalendar antarabangsa untuk tahun 2019 yang membariskan pemimpin-pemimpin dunia seperti Presiden Turki Recep Tayyip Erdogan dan Presiden Iran Hassan Rouhani.

Sebagai pengiktirafan kepada keupayaan dan kesungguhan BERNAMA terhadap kerjasama antarabangsa, agensi berita ini sekali lagi diberi mandat sebagai Ahli Lembaga Eksekutif Pertubuhan Agensi-agensi Berita Asia-Pasifik (OANA). Selesai majlis undian pada Mesyuarat Agung OANA di Seoul, Korea Selatan pada 8 November 2019, BERNAMA kekal sebagai Ahli Lembaga Eksekutif di samping tujuh anggota lain. Pada mesyuarat itu, BERNAMA diwakili Ketua Pengarang Datuk Mokhtar Hussain. Sepanjang tahun ini, BERNAMA juga menyertai tiga Mesyuarat Lembaga Eksekutif – Sesi ke-44 (di Hanoi, Vietnam) dan sesi ke-45 dan ke-46 (di Seoul, Korea Selatan).

INTERNATIONALNEWS SERVICE

Malaysia organised the KL Summit on Dec 18-21 and BERNAMA was appointed as the official news agency for the event which entered its fifth edition. The Editorial team of BERNAMA worked for the whole duration of the summit from the media centre, situated at the Kuala Lumpur Convention Centre. The occasion marked the highlight of the international event in the year 2019, and featured world leaders such as Turkish President Recep Tayyip Erdogan and Iranian President Hassan Rouhani.

In recognition of BERNAMA’S capabilities and commitment to international cooperation, the news agency is again elected to the Executive Board of the Asia-Pacific News Agency (OANA). At the conclusion of the polls at the OANA General Assembly in Seoul, South Korea on November 8, 2019, BERNAMA remain as the Executive Board member along with seven other members. At the meeting, BERNAMA was represented by its Editor-In-Chief Datuk Mokhtar Hussain. BERNAMA also attended three Executive Board Meetings last year - the 44th Session (in Hanoi, Vietnam) as well as the 45th and 46th Session (in Seoul, South Korea).

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BERNAMA juga menerima lawatan Timbalan Menteri Luar Ukraine Sergiy Kyslytsya pada 30 Oktober 2019 sebagai sebahagian lawatan kerja beliau ke Malaysia atas dasar hubungan persahabatan yang kukuh antara BERNAMA dan Kedutaan Ukraine di Malaysia. Kunjungan itu turut disertai oleh Ketua Pengarah Kementerian Hal Ehwal Luar bagi Rantau Asia Pasifik Zhanna Leshchynska dan Duta Ukraine ke Malaysia Olexander Nechytaylo.

BERNAMA juga terlibat secara aktif dalam kalangan agensi-agensi berita negara-negara Islam menerusi meja Bahasa Arab yang ditubuhkan sejak 24 Oktober 2002. Berita Bahasa Arab yang diterjemah oleh Meja Bahasa Arab BERNAMA terus kekal menjadi sumber rujukan tunggal bagi berita-berita berbahasa Arab Malaysia.

Portal BERNAMA berbahasa Arab juga terus menjadi rujukan beberapa universiti yang menyediakan silibus media dan bahasa Arab. Selan itu, penubuhan akaun Facebook Front Desk Arabiya yang menjadi pemangkin kepada lonjakan hits portal Arab BERNAMA secara ketara dari 3,000 ke sejuta sebulan.

Sementara itu, berita-berita BERNAMA juga disalurkan ke Kesatuan Agensi-agensi Berita OIC (UNA) yang dahulunya dikenali sebagai Agensi Berita Islam Antarabangsa (IINA). Beribupejabat di Jeddah, UNA ditubuhkan di bawah Pertubuhan Kerjasama Negara-negara Islam (OIC) untuk meningkatkan hubungan dalam kalangan negara-negara anggota menerusi agensi berita masing-masing.

Tahun ini, BERNAMA menyertai Mesyuarat Luar Biasa pertama Majlis Eksekutif UNA di ibu pejabat Sekretariat OIC di Jeddah, Arab Saudi pada 11 Disember 2019. BERNAMA juga menghadiri Sesi Luar Biasa Pertama Perhimpunan Agung UNA pada 12 Disember 2019. BERNAMA diwakili Timbalan Ketua Pengarang Perkhidmatan Berita Antarabangsa (PBA) Ahmad Fuad Yahya di kedua-dua mesyuarat itu.

On Oct 30, 2019, BERNAMA received a visit by Deputy Foreign Minister of Ukraine Sergiy Kyslytsya as part of his working visit to Malaysia on the basis of strong ties between BERNAMA and the Embassy of Ukraine in Malaysia. The visit was also attended by the Acting Director-General of the Asia-Pacific Region of the Ministry of Foreign Affairs of Ukraine, Zhanna Leshchynska, and Ukraine’s Ambassador to Malaysia Olexander Nechytaylo.

BERNAMA has also been actively involved with news agencies of Islamic countries through its Arabic desk established since October 24, 2002. Arabic news translated by BERNAMA’s Arabic Desk continues to be the sole source of reference for Malaysian Arabic news.

The Arabic-language BERNAMA portal also continues to be the reference of several universities providing syllabuses on media studies and Arabic Language. Meanwhile, the establishment of Arabiya’s Front Desk Facebook account has been the catalyst for a significant jump in the number of hits per month for BERNAMA’s Arabic language portals, from 3,000 hits to one million hits.

Meanwhile, BERNAMA’s news have also been channelled to the Union of OIC News Agencies (UNA), formerly known as the International Islamic News Agency (IINA). Headquartered in Jeddah, UNA was established under the Organisation of Islamic Cooperation (OIC) to enhance the relations among member states through their respective news agencies.

BERNAMA attended the first Extraordinary General Meeting of the UNA Executive Council at the headquarters of the OIC Secretariat in Jeddah, Saudi Arabia on December 11, 2019. BERNAMA also attended the First Extraordinary Session of the UNA General Assembly on December 12, 2019. BERNAMA was represented by its Deputy Chief Editor of International News Service (PBA), Ahmad Fuad Yahya, at both meetings.

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Selain itu, Meja Bahasa Arab mendapat kepercayaan beberapa universiti dari segi perkongsian maklumat berkaitan media bahasa Arab antaranya dijemput sebagai penceramah dalam siri bengkel dan kursus anjuran universiti. Selain itu, seorang petugasnya dilantik sebagai penasihat kurikulum pengajian Bahasa Arab di Universiti Malaysia Kelantan (UMK). Meja itu juga menjalin kerjasama dengan ISESCO Malaysia ke arah pemantapan Bahasa Arab menerusi media.

Selaras dengan hasrat BERNAMA untuk meluaskan jaringan kerjasama antarabangsanya, BERNAMA telah menandatangani perjanjian persefahaman dengan Agensi Berita Emiriah Arab Bersatu (WAM).

Menerusi perjanjian itu, BERNAMA dan WAM antara lain bersetuju melakukan pertukaran berita, gambar dan video. Perjanjian ditandatangani Ketua Pegawai Eksekutif Nurini Kassim di Dubai, Emiriah Arab Bersatu pada 11 Febuari 2019.

Selain mengendalikan kerjasama antarabangsa, Perkhidmatan Berita Antarabangsa bertanggungjawab terhadap biro-biro BERNAMA di luar negara. BERNAMA mempunyai biro di Singapura, Thailand dan Indonesia selain stringer/pewarta di India, Amerika Syarikat dan Kanada.

PRODUKTIVITI & PENGGUNAAN BERITA

Ketiga-tiga perkhidmatan utama Jabatan Pengarang telah menghasilkan sejumlah 98,945 berita dengan purata 273 berita dihasilkan sehari sepanjang tempoh 2019.

Perkhidmatan Berita yang merangkumi berita Am, Politik, Mahkamah, Jenayah dan Sukan adalah unit terbanyak menghasilkan berita iaitu 69,405 diikuti oleh Perniagaan & Kewangan sebanyak 27,551 dan Berita Antarabangsa dengan jumlah 1,389 sepanjang 2019. Produktiviti Berita Antarabangsa dijana oleh tiga Biro Luar Negara iaitu Jakarta, Singapura dan Bangkok.

The Arabic Language Desk gained the trust of several universities in terms of information-sharing related to the Arabic language media, including being invited to speak in a series of workshops and courses organised by universities. A staff of the desk was appointed as the advisor of the Arabic language curriculum at the National University of Malaysia in Kelantan (UMK). The Arabic Desk also partnered with ISESCO Malaysia to strengthen Arabic language usage through the media.

In line with BERNAMA’s intention to expand its network of international cooperation, BERNAMA has signed an agreement with the United Arab Emirates News Agency (WAM).

Through the agreement, BERNAMA and WAM have agreed to exchange news, pictures and videos. The agreement was signed by Chief Executive Officer Nurini Kassim in Dubai on February 11, 2019.

In addition to international cooperation, the International News Service is responsible for BERNAMA’s bureaus overseas. BERNAMA has bureaus in Singapore, Thailand and Indonesia besides stringers / reporters in India, the US and Canada.

NEWS PRODUCTIVITY & USAGE

These three major news services produced a total of 98,945 news items, averaging 273 news items per day during 2019.

The News Service, which encompasses General, Political, Court, Crime and Sports News, produced the most number of news items, 69,405, followed by the Business & Finance News Service, 27,551 news and 1,389 from International News Service, throughout 2019. News items released by the International News Service were generated also by the three overseas bureaus, in Jakarta, Singapore and Bangkok.

44 Annual Report 2019

Bagi tempoh Januari hingga Disember 2019, Jabatan Pengarang secara keseluruhannya telah menjana sejumlah 7,851 berita eksklusif. Perkhidmatan Berita menyumbang sebanyak 2,748, Biro-biro Negeri dengan jumlah 2,288, manakala Perniagaan & Kewangan dan Berita Antarabangsa masing-masing merekod jumlah 2,686 dan 129 berita eksklusif.

For the period January to December 2019, the Editorial Department generated a total of 7,851 exclusive news items. The News Service contributed 2,748 news items; state bureaus, 2,288; Business & Finance News Service, 2,686; and International News Service, 129.

Perkhidmatan Berita mendahului yang lain dari segi penggunaan berita sepanjang tempoh dinilai. Berita-berita yang dihasilkan oleh Perkhidmatan Berita, Perniagaan & Kewangan dan Berita Antarabangsa dipantau penggunaannya dalam media cetak iaitu akhbar-akhbar tempatan termasuk Sabah dan Sarawak.

Secara rumusan, Sinar Harian ialah akhbar tertinggi menyiarkan berita keluaran PB, diikuti oleh akhbar The Sun dan The Star. Manakala New Sabah Times dan Sarawak Tribunes menerajui penggunaan berita bagi akhbar di Sabah dan Sarawak.

The News Service led the other services in the usage of news items during the period under review. There was constant monitoring of the usage of the news items produced by the News Service, Business & Finance News Service and International News Service in the print media, namely the newspapers, including in Sabah and Sarawak.

Sinar Harian used the most number of news items released by the News Service; followed by The Sun and The Star. New Sabah Times and Sarawak Tribune led the newspapers in Sabah and Sarawak, respectively.

Annual Report 2019 45

2,000

4,000

6,000

8,000

5,746

5,091

2,5032,119

6,385

2,516

6,717

6,286

5,729

2,032

6,219

5,6124,661

1,964

87

2,397

141

2,884

148148

2,449

130

2,241

104

1,874

120

2,168

2,404

1241216966

BERITA EKSKLUSIF JABATAN PENGARANG 2019EDITORIAL DEPARTMENT EXCLUSIVE NEWS ITEMS 2019

PENGGUNAAN BERITA OLEH AKHBAR SEMENANJUNG DAN SABAH & SARAWAK 2019NEWS USAGE BY NEWSPAPERS IN THE PENINSULAR AND SABAH & SARAWAK 2019

PRODUKTIVITI BERITA JABATAN PENGARANG 2019EDITORIAL DEPARTMENT NEWS PRODUCTIVITY 2019

PB

PB

PB

PP&K

PP&K

PP&K

PBA

PBA

PBA4,273

1000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

500

3,359

4,307

3,924

3,167 3,114

3,721

3,8313,563

3,419 3,2253,446

570

381 511 539 487397

495 472 471

457 421388

600684

767 549628 643

785793 836

661 602

369

100

200

300

400

500

600

344

474

286

467

345

521

485439

463

387

439

207

179

235228

227

235239 235 205

257 228 213

7 5 1115

1510 14 11 8

14 145

680

Pen

ghas

ilan

Ber

ita

New

s P

rod

ucti

onP

engh

asila

n B

erit

a N

ews

Pro

duc

tion

Jum

lah

Pen

ggun

aan

Tota

l Usa

ge

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

5,921 5,941

5,O97

131

46 Annual Report 2019

Penggunaan berita oleh media online juga turut dipantau dan impak berita adalah amat memberangsangkan.

The usage of news by the online media was also monitored and the impact of usage was encouraging.

PENGGUNAAN BERITA PB - AKHBAR SEMENANJUNG DAN SABAH & SARAWAK 2019PB NEWS USAGE - NEWSPAPERS IN THE PENINSULAR AND SABAH & SARAWAK 2019

ONLINE PORTAL NEWS USAGE FOR PB & PP&K 2019

Suara Sarawak

Borneo Post(Sabah)

Sinar Harian

Utusan Sarawak

Daily Express (Sabah)

Harian Metro

Borneo Post (Sarawak)

The Sun

Berita Harian

3,288

3,906

4,392

5,175

6,169

5,227

5,169

4,294

1,489

1,489

2,652

1,046

1,0452,040

410

892

Sarawak Tribunes

The Star

Kosmo

New Sabah Times

NST

Utusan Malaysia

PENGGUNAAN BERITA PB & PP&K OLEH PORTAL ONLINE 2019

The edge

Daily Express

The Star

Sarawak Tribunes

Borneo Post

Malaysia kini (BM)

Malaysia Kini (BI)

New Straits Times

Sinar Harian

1,049

46

4551,593

372

208

191

1,115

1642,169

1,085

0

1,339

3

1,9872,395

1,111

6371,544

143

0

761

1,589

2494

2,524

3,906

2,338

465

PP&K PB

297

11

0

1,230

2,736

794

3,435

1,754

The Sun Daily

Free Malaysia today (BI)

Harian Metro

Berita Harian

Astro Awani

New Sabah Times

Malay Mail Online

Free Malaysia Today (BM)

MStar

Annual Report 2019 47

Penghasilan Berita Mandarin juga penting dalam membekalkan berita untuk manfaat masyarakat berbilang bangsa khususnya kaum Cina dengan menumpukan kepada berita am, politik, antarabangsa, komuniti Cina, bisnes dan rencana.

Meja Mandarin telah menghasilkan sejumlah 7,017 artikel sepanjang tahun 2019 dan usaha dipergiatkan dalam menaikkan produktiviti dan impak berita unit itu.

The production of Mandarin News is also important in the provision of news for the benefit of a multiracial society, especially the Chinese community, with the focus on general, political, international, Chinese community and business news, and features.

The Mandarin Desk produced 7,017 articles during 2019 and efforts were made to increase productivity and the news usage of the unit.

Meja Rencana dan Penulisan Strategik turut memainkan peranan dalam menyumbang kepada produktiviti berita BERNAMA. Bahagian ini telah mengeluarkan sejumlah 1,371 artikel berbentuk rencana dan laporan khas sepanjang 2019.

The Strategic Writing Division also contributed to BERNAMA’s news productivity. The division produced a total of 1,371 articles in the form of features and special reports during 2019.

PRODUKTIVITI MEJA RENCANA & PENULISAN STRATEGIK 2019PRODUKTIVITY OF FEATURES & STRATEGIC WRITING DESK 2019

PRODUKTIVITI BERITA MANDARIN & PENGGUNAAN 2019MANDARIN NEWS PRODUCTION & USAGE 2019

PENGHASILAN BERITA NEWS PRODUCTIONPENGGUNAAN BERITA NEWS USAGE

20

40

60

80

100

120

140

160

116 127

119 111

81

121107 100

127116

94

152

670

200

400

600

800

1000

575

682665

597581

638

592584 572 490

371

600684

767

549

628 643785 793

836

661 602680

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

48 Annual Report 2019

Meja berita Bahasa Arab telah menghasilkan sejumlah 1,558 artikel sepanjang 2019. Selain menumpu kepada pengeluaran berita dalaman, bahagian ini juga turut memeroses kenyataan akhbar berita asing dan juga NNN iaitu sebanyak 8,076 berita.

Jumlah penggunaan berita Meja Bahasa Arab ialah 1,994 dan kebanyakannya digunakan oleh agensi berita asing dan juga akhbar online. .

Unit Foto BERNAMA selain menghasilkan gambar-gambar statik yang menarik, berkualiti dan eksklusif, jurufotografi BERNAMA juga dikerahkan untuk turut membuat rakaman video untuk kegunaan pelbagai platform media sosial BERNAMA dan juga untuk dimanfaatkan oleh saluran berita BERNAMA TV.

Sepanjang 2019, jurufotografi BERNAMA telah menghasilkan sejumlah 48,333 foto dan merekod sejumlah 18,532 penggunaan oleh media cetak utama Semenanjung Malaysia, Sabah dan Sarawak dan akhbar Mandarin.

.

The Arabic News Desk produced a total of 1,558 articles during 2019. In addition to focusing on the production of domestic news, the desk also process international press statements and news from the Nam News Network (NNN), totaling 8,076.

A total of 1,994 news items released by the Arabic News Desk were used by clients, mostly international news agencies and online media.

The BERNAMA Photo Unit, besides producing attractive, quality and exclusive static photographs, deployed photographers to record video clips for the use of the various BERNAMA social media platforms and the BERNAMA TV news channel.

During 2019, BERNAMA photographers produced 48,333 photographs and 18,532 of these pictures were used by the print media in Peninsular Malaysia, Sabah and Sarawak as well as the Mandarin newspapers.

PRODUKTIVITI BERITA MEJA BAHASA ARAB 2019NEWS PRODUCTIVITY & IMPACT OF THE ARABIC NEWS DESK 2019

140

50

100

150

200

250

300

109

170 151

73

103146 144 121 121 134 146

126

99

237

187 166

88

153

262

179

129

157

211

PENGHASILAN BERITA / NEWS PRODUCTIONPENGGUNAAN BERITA / NEWS USAGE

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

Annual Report 2019 49

Pada 2019, Meja Multimedia telah menghasilkan sejumlah 1,108 infografik dan 682 video yang dimuat naik di laman YouTube, Facebook, Instagram dan Twitter.

In 2019, the Multimedia Desk produced 1,108 infographics and 682 video clips that were uploaded onto YouTube, Facebook, Instagram and Twitter.

PRODUKTIVITI & PENGGUNAAN FOTO 2019PRODUCTIVITY & USAGE OF PHOTO 2019

PRODUKTIVITI MEJA MULTIMEDIA 2019 (INFOGRAFIK & VIDEO)PRODUCTIVITY OF MULTIMEDIA DESK 2019

(INFOGRAPHICS & VIDEO)

3,390

69

2,000

50

4,000

100

6,000

150

8,000

200

1,743

104

3,300

53

4,138

80

3,697

74

3,591

87

3,215

83

4,113

95

1,356

65

1,637

112

1,469

73

1,436

42

1,478

28

1,786

30

6,773

82

3,481

89

1,718

40

1,691

31

4,222

117

4,258

102

1,362

42

1,325

51

4,155

117

64

1,531

PENGHASILAN FOTO PHOTO PRODUCTIONPENGGUNAAN USAGE

INFOGRAFIK INFOGRAFIKVIDEO VIDEOS

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

JAN FEB APR JUN JUL SEPT OKT NOVMAR/MAC MEI/MAY OGOS/AUG DIS/DEC

50 Annual Report 2019

JABATANKOMERSIALCOMMERCIAL DEPARTMENT

Annual Report 2019 51

JABATANKOMERSIAL

52 Annual Report 2019

Pada 1 September 2019, Jabatan Komersil diwujudkan menerusi proses transformasi. Antara tindakan awal yang diambil adalah dengan menstruktur semula keseluruhan petugas di Jabatan Niaga serta merangka fungsi dan hala tuju jabatan, struktur organisasi dan senarai tugas. Selain itu, carta aliran kerja dan prosedur operasi standard (S.O.P) turut disediakan.

Penekanan jabatan ini adalah untuk menstruktur dan mempelbagai pakej perkhidmatan, terutama perkhidmatan digital, radio dan televisyen serta perkhidmatan lain BERNAMA.

The Commercial Department was established on September 1, 2019 as a result of a transformation exercise involving the Business Department. Among the initial actions undertaken by the department upon its establishment were to restructure the staff, formulate the functions and future direction of the new department, rearrange its organisation structure, and realign the various job functions within the department. Workflow charts and their respective standard operating procedures (SOP) were also drafted.

The department’s imperative is to restructure and diversify BERNAMA service packages, especially those involving digital, radio, and television services.

Annual Report 2019 53

Di samping itu, pelbagai strategi diambil untuk mengenal pasti produk baharu yang lebih kreatif dan berdaya saing menggunakan kaedah ‘Strategi Lautan Biru’ (Blue Ocean Strategy), Design Thinking serta latihan produk dan perkhidmatan secara menyeluruh dan berkala.

Jabatan Komersil juga turut memberi penekanan kepada perubahan dan peningkatan kualiti laman sesawang rasmi BERNAMA.com. Satu pertandingan ‘Hackathon’ telah dianjurkan bagi mencungkil bakat petugas membangunkan laman sesawang baharu BERNAMA, yang menepati peredaran era media digital dan sosial.

Towards this end it employed the Blue Ocean Strategy and Design Thinking approach, and augmented this with training sessions at regular intervals with a view to identify new products that are both creative and competitive.

The department also gave top priority to changing the BERNAMA.com official website to enhance its quality and give it a more contemporary feel. In this regard a Hackathon competition was held to uncover staff talents at designing a new BERNAMA website that is in keeping with latest trend in the digital and social media arena.

54 Annual Report 2019

BERNAMARADIO

Annual Report 2019 55

BERNAMARADIO

56 Annual Report 2019

Perubahan Kandungan

Bermula 1 Oktober 2019, BERNAMA Radio (BR) dikenali sebagai “STESEN BERITA BISNES ANDA” dengan kandungan memberikan fokus kepada Perusahaan Kecil Dan Sederhana (PKS) dalam Bahasa Malaysia.

Nisbah pecahan kandungan siaran dari 6.00 pagi hingga 12.00 tengahmalam adalah –

7 jam – Kandungan Berita

11 jam – Kandungan program/segmen

Dengan pertukaran halatuju dan kandungan sebagai Radio Berita Bisnes pada 1 Oktober, sebanyak 31 program baharu diterbitkan oleh Bahagian Rancangan dan 8 lagi program merupakan program pelanggan dan segmen berita.

Program memfokuskan kepada empat cabang iaitu Pengusaha, Pembiaya, Agensi atau Perunding dalam konteks keusahawanan serta Kementerian.

Disamping perubahan kandungan ini, BERNAMA Radio turut memberikan fokus kepada kandungan berita sepanjang 2019 antaranya –

a. Bencana pencemaran bahan kimia di Pasir Gudang: Lintas langsung bersama dua wartawan Bernama Biro Johor sepanjang minggu untuk kemaskini situasi semasa.

b. Insiden tembakan di Christchurch: Lintas langsung bersama beberapa pelajar dan rakyat Malaysia yang berada di New Zealand di Shif B dan C selain lintas langsung bersama Pakar Geostrategis.

c. Sempena sambutan setahun PH dimana BERNAMA Radio telah menyiarkan 15 sidang media antaranya:

Content Changes Starting October 1, 2019, BERNAMA Radio (BR) is known as “YOUR BUSINESS NEWS STATION” with its content focusing on small and medium enterprises (SMEs) in Bahasa Malaysia. The breakdown ratio of the broadcast content from 6.00 am to 12:00 midnight is as follows: 7 hours - News Content 11 hours - Programme / segment content With the change in direction and content as a Business News Radio on October 1, a total of 31 new programmes were produced by the Programmes Division and 8 more were client and news segment programmes.

The programmes focus on four matter: Entrepreneur, Financier, Agency and Consultant in the context of entrepreneurship and the relevant ministries. In addition to this content change, BERNAMA Radio also focused on news content throughout 2019 including:

a. Chemical pollution disasters in Pasir Gudang: Live telephone conversations with two Bernama journalists of the Johor Bureau all week to provide updates on the situation.

b. Christchurch shooting incident: Live telephone conversations with Malaysians in New Zealand and also reactions from Geostrategic.

c. In conjunction with Pakatan Harapan one year in power, BERNAMA Radio broadcast 15 media conferences as follows:

Annual Report 2019 57

• Tarikh Siaran: 29 April 2019 (Menteri Komunikasi dan Multimedia, Gobind Singh Deo)

• Tarikh Siaran: 7 Mei 2019 (Tan Sri Muhyiddin Yassin)

• Tarikh Siaran: 8 Mei 2019 (Datuk Seri Dr Wan Azizah)

• Tarikh Siaran: 9 Mei 2019 (Tun Dr Mahathir Mohamad)

Kandungan Siaran BERNAMA Radio

BERNAMA Radio juga telah menjalankan satu sesi rakaman temu bual eksklusif bersama Perdana Menteri pada 3 Julai 2019 pukul 9 pagi dan disiarkan di semua platform Bernama pada 10 Julai 2019.

Pencapaian Kakitangan

Malam Wartawan Malaysia (MPI) yang diadakan pada 26 April 2019 pula menyaksikan Wartawan Bernama Radio, Wan Nadia Khairani Wan Chik memenangi saguhati bagi kategori Laporan Radio Terbaik.

Beliau turut menerima Anugerah Media Universiti Malaysia Terengganu (UMT) Segmen Berita Radio Terbaik (Penyelidikan) pada 14 Julai.

BERNAMA Radio turut menghantar Penerajunya, Saudara Amar Yusuf menghadiri “2019 International Seminar On Radio & TV Broadcasting Techniques” di Beijing pada 6 hingga 19 Mei 2019.

Kerjasama Kandungan

Tahun 2019 menyaksikan beberapa kerjasama BERNAMA Radio antaranya bersama Dewan Bahasa Dan Pustaka (DBP) bagi kapsul “Cakap Biar Betul” sebanyak 8 episod yang disiarkan bermula 11 Februari 2019.

Musim baharu bersama China Radio International (CRI) Beijing pula bermula 8 April 2019. 2 program terbitan bersama dalam Bahasa Melayu ini iaitu “Ni Hao” dan “Selendang Sutera” bersiaran selama 1 tahun.

• Release Date: April 29, 2019 (Minister of Communications and Multimedia, Gobind Singh Deo)

• Release Date: May 7, 2019 (Tan Sri Muhyiddin Yassin)

• Release Date: May 8, 2019 (Datuk Seri Dr. Wan Azizah)

• Release Date: May 9, 2019 (Tun Dr. Mahathir Mohamad)

Content of Radio Broadcasts BERNAMA Radio also held an exclusive interview session with the Prime Minister on July 3, 2019, at 9 am and broadcast it on all BERNAMA platforms on July 10, 2019.

Staff Achievements The Malaysian Journalist Night (MPI) held on April 26, 2019, saw Bernama Radio Journalist Wan Nadia Khairani Wan Chik win in the Best Radio Report category.

She also received the University of Malaysia Terengganu Media Award (UMT) for Best Radio News (Research) on July 14.

BERNAMA Radio also sent its Senior Anchor, Amar Yusuf to attend the “2019 International Seminar On Radio & TV Broadcasting Techniques” in Beijing from May 6 to 19, 2019.

Content Collaboration The year 2019 saw a number of BERNAMA Radio collaborations, among which was with Dewan Bahasa dan Pustaka (DBP) for the 8-episode “Cakap Biar Betul” capsule, which was aired from February 11, 2019. The new season with China Radio International (CRI) Beijing started on April 8, 2019. Two programmes, “Ni Hao” and “Selendang Sutera”, are aired for one year.

58 Annual Report 2019

Kandungan Dan Capaian Media Sosial Dan Digital setakat 31 Disember 2019

Pengikut Facebook – 355,323

Pengikut Twitter – 72,700

Pengikut Instagram – 54,500

Pengikut Radio App – 3,606

Purata capaian dan impressions kandungan BERNAMA Radio di sosial media, portal, digital dan Youtube untuk 3 bulan terakhir 2019 (Oktober, November dan Disember) mencapai 7,128,098.

Content and Access to Social and Digital Media as of December 31, 2019 Facebook followers - 355,323 Twitter followers - 72,700 Instagram followers - 54,500 Radio App followers - 3,606

The average reach and impressions of Bernama Radio content on social media, portal, digital and YouTube for the last 3 months of 2019 (October, November and December) totalled 7,128,098.

KANDUNGAN DAN CAPAIAN MEDIA SOSIAL DAN DIGITAL SETAKAT 31 DISEMBER 2019 Content and Access to Social and Digital Media as of December 31, 2019

Facebook Twitter

Instagram

355,323Pengikut

72,700Pengikut

54,500Pengikut

Annual Report 2019 59

KANDUNGAN DAN CAPAIAN MEDIA SOSIAL DAN DIGITAL SETAKAT 31 DISEMBER 2019 Content and Access to Social and Digital Media as of December 31, 2019

Twitter

Radio App

72,700Pengikut

3,606Pengikut

60 Annual Report 2019

BERNAMA TV

Annual Report 2019 61

BERNAMA TV

62 Annual Report 2019

BERNAMA News Channel secara rasminya dijenamakan semula sebagai BERNAMA TV berkuat kuasa pada 9 Oktober 2019. BERNAMA TV masih mampu berdiri teguh dalam bidang media dan telah berjaya menembusi pasaran pengguna berita yang tersendiri dan terus kekal sebagai sumber penyampai informasi kepada masyarakat.

2019 merupakan tahun yang sangat mencabar untuk semua syarikat media di atas pelbagai faktor akibat daripada kebangkitan era digital yang memberikan impak besar kepada media tradisional. BERNAMA TV turut mengatur strategi untuk terus kekal relevan dengan membuat transformasi ke atas program dalaman dan disuntik beberapa elemen segar.

Program dan Kandungan

Program baharu yang diperkenalkan adalah Khabar Pagi BERNAMA, Koresponden BERNAMA, BERNAMA Global, Gaya & Inspirasi, On E, Mid-Day Update, 10 Sensasi, BERNAMA 7.45, Notafikasi, 5 Utama, Inovasi@BERNAMA, Darah Muda, Marcomm dan beberapa lagi program baharu yang masih dalam perancangan.

Jumlah program baharu (fresh) setiap minggu meningkat dari 50% ke 50.5% iaitu peningkatan sebanyak 30 minit seminggu manakala program disiarkan secara langsung meningkat daripada 14 program ke 18 program memandangkan kini durasi program dipendekkan ke 15 minit hingga 30 minit sahaja.

BERNAMA News Channel was officially rebranded as BERNAMA TV effective October 9, 2019. BERNAMA TV is still standing strong in the news industry and has successfully penetrated the news consumer market and continues to be a source of information for the public.

2019 has been a challenging year for all media companies due to the rise of the digital age which has impacted the traditional media. BERNAMA TV plans to stay relevant by transforming its in-house programmes and introducing fresh elements.

Programmes and Contents

New programmes were introduced, na mely Khabar Pagi BERNAMA, Koresponden BERNAMA, BERNAMA Global, Gaya & Inspirasi, On E, Mid-Day Update, 10 Sensasi, BERNAMA7.45, Notafikasi, 5 Utama, Inovasi@BERNAMA, Darah Muda and Marcomm, while many more programmes are still in the pipeline.

The number of new programmes per week increased from 50% to 50.5%, an increase of 30 minutes per week, while the number of live programmes increased from 14 to 18 and the duration of these programmes shortened by 15 or 30 minutes.

Facebook : Bernama TVTwitter : @BernamaTVInstagram : @bernamatvofficialYoutube : Bernama TV

Annual Report 2019 63

Sepanjang tahun 2019, BERNAMA TV telah mencapai sasaran yang ditetapkan untuk Penunjuk Prestasi Utama (KPI). Program berunsurkan perpaduan/kebersamaan berjaya mencapai sebanyak 45 (pencapaian 300% daripada sasaran KPI), manakala kapsul berunsur perpaduan/kebersamaan juga meningkat kepada 881 (pencapaian 5,874% daripada sasaran KPI) manakala program yang disiarkan secara langsung mencatatkan sebanyak 1,124 (pencapaian 9,367% daripada sasaran KPI).

BERNAMA TV masih meneruskan usahasama dengan Radio Televisyen Malaysia (RTM) sepanjang tahun 2019 di mana beberapa program siaran langsung diambil daripada stesen berkenaan.

In 2019, BERNAMA TV managed to achieve the goals set in the Key Performance Indicators (KPI). The national unity programmes achieved 45 (achieving 300% of KPI targets), the national unity capsules increased to 881 (5,874% of KPI targets) while the live-broadcast programmes recorded 1,124 (9,367% of KPI targets).

BERNAMA TV continued to work with Radio Televisyen Malaysia (RTM) throughout 2019 where several live telecasts were broadcast from RTM.

64 Annual Report 2019

Program yang dimaksudkan adalah seperti berikut :

The programmes are as follows:

BIL. NAMA PROGRAM TARIKH SIARAN LANGSUNG

1. Istiadat Pemasyhuran KDMM Sultan Pahang Ke-VI 15/1/2019

2. Istiadat Keberangkatan Tiba dan Istiadat Melafaz Sumpah Jawatan Dan Menandatangani Surat Memegang 31/1/2019 Jawatan SPBYDP Agong XVI

3. Istiadat Pembukaan Persidangan Dewan Rakyat Penggal Kedua, Majlis Parlimen Ke-14 11/3/2019

4. Usul Tergempar Parlimen (Tragedi Christchurch) 18/3/2019

5. Solat Jumaat 22/3/2019

6. Perhimpunan Solidariti Kedamaian 23/3/2019

7. Pembentangan Kertas Putih Felda 10/4/2019

8. Perutusan Khas PM Sempena Ulangtahun Setahun Malaysia Baharu 9/5/2019

BIL. NAMA PROGRAM TARIKH SIARAN LANGSUNG

9.. Solat Sunat Aidilfitri 5/6/2019

10. Pertabalan Yang Di-Pertuan Agong Ke-XVI 30/7/2019

11.. Majlis Pelancaran Bulan Kemerdekaan 3/8/2019

12. Perbarisan Dan Perarakan Hari Kebangsaan 2019 31/8/2019

13.. Majlis Sambutan Hari Malaysia 2019 16/9/2019

14. Bicara Politikonomi 25/9/2019

15. Belanjawan 2020 11/10/2019

Annual Report 2019 65

Penghasilan berita di Bilik Berita BERNAMA TV sepanjang tahun 2019 pula amat memberangsangkan dengan penghasilan berita sebanyak 15,166 berita. Bahan berita dari Lembah Klang mencatatkan produktiviti tertinggi iaitu 56.37% dengan jumlah 8,549 berita. Diikuti oleh bahan berita dari luar Lembah Klang iaitu sebanyak 11.35% dengan 1,722 berita. Manakala laporan eksklusif sebanyak 5.06% dengan 768 berita. Berita secara langsung pula adalah sebanyak 26.34% dengan 3,995 berita, berita perpaduan/kebersamaan sebanyak 0.58% dengan 88 berita dan akhir sekali berita terkini 0.29% dengan 44 berita.

News production from the BERNAMA TV News Room throughout 2019 had been particularly impressive with 15,166 news produced. News items from the Klang Valley recorded the highest productivity increase of 56.37% with a total of 8,549. This is followed by news from outside the Klang Valley at 11.35% increase with 1,722. Meanwhile, exclusive reports were up 5.06% with 768. Live news were up 26.34% with 3,995, national unity news up 0.58% with 88 and breaking news up 0.29% with 44.

56.37%

5.06%

Berita Terkini Breaking News

Berita Dari Luar Lembah Klang News Outside Klang Valley

Berita Dari Lembah Klang News From Klang Valley

Laporan Khas/Eksklusif Exclusive/Special Report

Berita Perpaduan Rakyat Kebersamaan National Unity News

Berita Secara Langsung Live News

0.58%

26,34%

0.29%

11.35%

Peratusan Penghasilan Berita Di BERNAMA TV bagi tahun 2019Percentage Of BERNAMA TV News Material for the Year 2019

66 Annual Report 2019

SIARAN LANGSUNG KEBANGSAAN PELBAGAI BAHASA TANPA HENTI PALING LAMA

Tahun 2019 juga mencatatkan kenangan manis buat BERNAMA TV kerana berjaya memahat nama dalam Malaysia Book of Records di atas kejayaan ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ dengan bersiaran 25 jam tanpa henti dalam empat bahasa signifikan dengan sambutan Hari Malaysia pada 16 September. Program berkenaan dibuka tirai awal pagi dengan lintas langsung bersama Ketua Setiausaha Kementerian Komunikasi dan Multimedia Malaysia, Datuk Suriani Ahmad di Kuching, Sarawak, lokasi di mana sambutan Hari Malaysia tahun 2019 diadakan.

Siaran tanpa henti itu juga menampilkan program bual bicara bersama ahli politik, tokoh korporat, atlet dan selebriti termasuk liputan berita bersempena sambutan Hari Malaysia di Kuching serta di tempat lain. Lintas langsung turut melibatkan wartawan di biro-biro seluruh negara serta pewarta di luar negara seperti di Jakarta dan Singapura.

LONGEST NON-STOP LIVE NATIONAL TELECAST IN VARIOUS LANGUAGES

2019 also marked a historic moment for BERNAMA TV for successfully getting its name in the Malaysia Book of Records for the ‘Longest Non-Stop Live National Telecast in Various Languages’ by broadcasting for 25 hours non-stop in four languages on Malaysia Day, September 16. The programme started with a live broadcast with the Ministry of Communications and Multimedia Malaysia Secretary-General Datuk Suriani Ahmad in Kuching, Sarawak, the location of the national-level Malaysia Day 2019 celebration.

The non-stop programme also featured talk shows, interviews with politicians, corporate figures, athletes and celebrities, as well as coverage of the Malaysia Day celebrations in Kuching, Sarawak and elsewhere. It also included crossover reports from journalists at BERNAMA’s bureaus across the country and overseas, such as Jakarta and Singapore.

Annual Report 2019 67

PENGUKUHAN JENAMA BERNAMA TV DI PLATFORM MEDIA SOSIAL

Pada 2019, BERNAMA TV terus meningkatkan inisiatif untuk mengoptimumkan penggunaan saluran digital media seperti YouTube, Facebook, Instagram dan Twitter sebagai salah satu platform untuk penyebaran kandungan berita dan programnya. Saluran ini turut digunakan untuk tujuan aktiviti promosi dan publisiti oleh kerana keupayaannya untuk mencapai penonton yang ramai serta mencapai pengikut merentasi sempadan geografi.

In 2019, BERNAMA TV continued to expand its initiative to optimise the use of digital platforms such as YouTube, Facebook, Instagram and Twitter to disseminate news and programmes. The channel was also used for promotional and publicity activities because of its ability to reach a larger audience and followers across geographicalboundaries.

68 Annual Report 2019

Impaknya boleh dilihat dari penambahan pelawat dan pengikut laman-laman media sosial BERNAMA TV. Platform Youtube menunjukkan peningkatan tertinggi bagi platform media sosial BERNAMA TV bagi tahun 2019 dengan peningkatan sebanyak 45% pada tahun 2019 dengan pengikut seramai 55,321 pada tahun 2019 berbanding dengan 30,642 pengikut pada tahun 2018. Begitu juga dengan pengikut di Instagram BERNAMA TV, peningkatan sebanyak 42% dengan jumlah sebanyak 42,246 pengikut dibandingkan sebanyak 24,500 pada tahun 2018. Platform Twitter juga menampakkan jumlah peningkatan sebanyak 14% iaitu dari 31,770 pada tahun 2019 kepada 37,127 pengikut pada tahun 2019.

Manakala platform Facebook meningkat sebanyak 14% pada tahun 2019 dengan 264,891 pengikut dibandingkan pada tahun 2018 dengan 197,691 pengikut. Platform Linkedin Bernama TV pula baharu diwujudkan tahun 2019 dan mencatatkan seramai 426 pengikut. Berikut adalah perbezaan peningkatan jumlah pengikut platform media sosial BERNAMA TV bagi tahun 2019 dan 2018.

The impact could be seen from the increasing number of visitors and followers of BERNAMA TV’s social media sites. The YouTube platform saw the highest increase for 2019 with 55,321 followers or a 45% increase compared with 30,642 followers in 2018. Similarly, Bernama TV’s Instagram followers increased by 42% with a total of 42,246 compared with 24,500 in 2018. The Twitter platform saw a 14% increase from 31,770 followers in 2019 to 37,127 in 2019.

Meanwhile, the Facebook platform grew by 14% in 2019 with 264,891 followers compared with 197,691 in 2018. The BERNAMA TV LinkedIn platform was launched in 2019 with 426 followers. Here is the list of the number of followers on BERNAMA TV’s social media platforms for 2018 and 2019.

Annual Report 2019 69

BERNAMA TV – SALURAN BERITA NASIONAL SAHIH

BERNAMA TV semakin dihormati sebagai saluran berita nasional sahih yang mampu menangani penularan berita palsu yang semakin berleluasa sejajar dengan matlamat kerajaan untuk membendung berita palsu yang boleh mengancam kestabilan politik, menggugat ketenteraman awam dan keselamatan negara.

BERNAMA TV boleh ditonton di beberapa saluran TV seperti Astro 502, Astro NJOI, Unifi TV 631, , myFreeview 121 dan siaran langsung melalui platform digital seperti Facebook BERNAMA TV, Youtube Channel serta Facebook BERNAMA TV.

Facebook : Bernama TVTwitter : @BernamaTVInstagram : @bernamatvofficialYoutube : Bernama TVLinkedIn : Bernama TV

BERNAMA TV – A CREDIBLE NATIONAL NEWS CHANNEL BERNAMA TV is increasingly being recognised as a credible national news channel, capable of addressing the widespread proliferation of fake news, in line with the government’s goal of curbing fake news that could threaten political stability, public order and national security.

BERNAMA TV is available on channels Astro 502, Astro NJOI, Unifi TV 631, myFreeview 121, with live broadcasts streamed on its digital platforms such as Facebook and YouTube.

Facebook : Bernama TVTwitter : @BernamaTVInstagram : @bernamatvofficialYoutube : Bernama TVLinkedIn : Bernama TV

197,691

50,000

100,000

150,000

200,000

250,000

300,000

Facebook Instagram Twitter Youtube LinkedIn

0

264,891

24,50031,770

30,642

42,24637,127

55,321

426

TAHUN 2018TAHUN 2019

Perbandingan Pelawat/Pengikut BERNAMA TV Di Platform Media Sosial Bagi Tahun 2018 Dan Tahun 2019

70 Annual Report 2019

CENTRE FOR EXCELLENCE & TRAINING

PUSAT KECEMERLANGAN& LATIHAN

Annual Report 2019 71

PUSAT KECEMERLANGAN& LATIHAN

72 Annual Report 2019

Sepanjang tahun 2019, sebanyak 89 program latihan telah diadakan oleh Bahagian Pembangunan Latihan yang meliputi kursus, bengkel, taklimat, ceramah dan sesi pembelajaran. Jumlah ini merangkumi 13 (15%) kursus Pengurusan dan Kepimpinan, 24 (27%) kursus Kualiti dan Produktiviti, 23 (26%) kursus Pembangunan Diri, 20 (22%) kursus Komputer & Teknologi Maklumat, 4 (4%) Kursus Bahasa & Komunikasi serta 5 (6%) adalah Kursus Pembangunan Perniagaan. 90% daripada keseluruhan warga BERNAMA telah menghadiri pelbagai program latihan yang dianjurkan.

Throughout the year 2019, a total of 89 training programs were organised by the Training Development Department covering courses, workshops, briefings, lectures and learning sessions. This total comprised of 13 (15%) Management and Leadership courses, 24 (27%) Quality and Productivity courses, 23 (26%) Personal Development courses, 20 (22%) Computer & Information Technology courses, 4 (4%) Language and Communication courses as well as 5 (6%) Business Development courses. 90% of all BERNAMA permanent staff had attended the various training programs organized.

BERNAMA School of Journalism (BSJ) BERNAMA School of Journalism (BSJ)

BERNAMA School of Journalism (BSJ) sentiasa diberi keutamaan bagi memantapkan kemahiran dan kredibiliti petugas BERNAMA khususnya di jabatan pengarang. Sepanjang 2019, sebanyak 47 kursus di bawah program BSJ telah dianjurkan dengan kehadiran seramai 784 peserta.

BERNAMA School of Journalism (BSJ) has always been given priority to strengthen the skills and credibility of BERNAMA staff especially in the editorial department. In 2019, 47 courses under the BSJ program were organised with attendance of 784 participants.

Jumlah Keseluruhan Kursus-Kursus Generik & Fungsional (Januari - Disember 2019)

27%

Pengurusan & Kepimpinan

Komputer & Teknologi

Bahasa &Komunikasi

Pembangunan Peniagaan

PembangunanDiri

Kualiti &Produktiviti

4%

6%

15%

22%

26%

Annual Report 2019 73

Seiring dengan perkembangan digital dan media baharu, beberapa kursus baharu telah diwujudkan pada tahun ini. Antaranya ialah ’Mobile Journalism’, ’Data Analytic’, ’Drone Photography’ dan ’Newsroom Convergence’.

Pengalaman dan latihan yang berterusan adalah amat berguna bagi meningkatkan lagi kemahiran yang sedia ada. Jadi, kursus-kursus kewartawanan lain seperti ’Interviewing Skill For Reporters’, ’Liputan Parlimen’ , ’Business Journalism’ dan lain-lain kekal menjadi teras utama dalam penganjurannya sepanjang tahun.

Several new courses were created this year, in line with the digital advancements and the new media. Among them are ’Mobile Journalism’, ’Data Analytic’, ’Drone Photography’ dan ’Newsroom Convergence’.

Continuous training and experience are very useful in enhancing existing skills. Thus, other journalism courses such as ‘Interviewing Skill for Reporters’, ‘Parliamentary Coverage’, ‘Business Journalism’ and others remain at the core of its organisation throughout the year.

Selain aspek penulisan, kebolehan wartawan untuk berkomunikasi merupakan aset berharga, khususnya bagi wartawan dalam bidang penyiaran. Sehubungan itu, kursus-kursus seperti ‘Stand Upper’ dan ‘News Reading & Hosting’ telah dianjurkan bagi memantapkan kemahiran ini.

Latihan berkaitan penggunaan komputer dan teknologi maklumat turut diberi perhatian. Kursus ‘Microsoft’ serta ‘Adobe’ telah diadakan bagi memastikan warga BERNAMA dilengkapkan dengan kemahiran menggunakan teknologi terkini.

In addition to the writing aspect, journalists’ ability to communicate is a valuable asset, especially for broadcasters. In this regard, courses such as ‘Stand Upper’ and ‘News Reading & Hosting’ have been organised to enhance this skill.

Training on the use of computers and information technology has also been given attention. ‘Microsoft’ and ‘Adobe’ courses had been organised to ensure that BERNAMA staff are equipped with the necessary skill.

74 Annual Report 2019

Kursus Dalaman

Untuk membina sebuah organisasi produktif, seiring dengan matlamat convergence, kompetensi semua petugas perlu dipertingkatkan secara holistik. Aspek kemahiran seperti kepimpinan, pengurusan dan komunikasi adalah antara elemen yang diberi perhatian.

Sebanyak 10 kursus di bawah kategori Kursus Dalaman telah diadakan sepanjang 2019. Antaranya ialah ‘Corporate Marketing Strategy’, ‘Pengurusan Stres dan Teknik Menyelesaikan Masalah’ serta ‘Etika Di Tempat Kerja’. Kursus ini telah dikendalikan oleh konsultan luar yang berpengalaman luas dalam bidang masing-masing.

Program Pengetahuan Am

Di bawah Program Pengetahuan Am, terdapat taklimat, forum dan ceramah yang dianjurkan bagi menambah ilmu pengetahuan para petugas BERNAMA dalam pelbagai bidang. Tokoh-tokoh serta ilmuwan dalam bidang digital, motivasi, kepimpinan, kesihatan, sukan dan lain-lain lagi, telah diundang bagi menjayakan program ini.

Secara keseluruhan, sebanyak 30 taklimat dan ceramah telah dianjurkan sepanjang 2019. ’Big Data & Business Analytic’, ’The Language of Leadership’, ’Crisis Management & Communication’ dan ’Discover Your Inner Strengths’ adalah antara tajuk taklimat yang telah dianjurkan.

Bengkel Khas & Kursus Awam

Bahagian ini turut menawarkan pelbagai program latihan khusus kepada kakitangan agensi kerajaan mahupun korporat yang berminat untuk mendapatkan khidmat tenaga pengajar BERNAMA yang berpengalaman. Selain dapat menambah pendapatan untuk organisasi, kerjasama ini amat penting bagi membina serta mengekalkan hubungan baik dua hala.

Internal Courses

In order to build a productive organisation, in line with the goals of convergence, the competencies of all employees need to be elevated in a holistic manner. Skills such as leadership, management and communication are among the elements that need attention.

A total of 10 courses under the category of Internal Courses were held during 2019. These include ‘Corporate Marketing Strategy,’ ‘Stress Management and Problem-Solving Techniques’ and ‘Work Ethics’. These courses were conducted by experienced external consultants in their respective fields.

General Knowledge Programs

Under the General Knowledge Program, briefings, forums and talks were organised to enhance the knowledge of BERNAMA staff in various fields. Specialists and experts in the areas of digital, motivation, leadership, health, sports and more, had been invited to make this program a success.

Thirty (30) briefings and lectures in total were organised through out 2019. ‘Big Data & Business Analytic’, ‘The Language of Leadership’, ‘Crisis Management & Communication’ and ‘Discover Your Inner Strengths’ were among the topics delivered.

Special Workshops & Public Courses

This department has also offers various training programs for government and corporate agencies that sought the editorial expertise. Other than to help increase revenue for the organisation, such collaboration are meaningful to building and maintaining good relationships.

Annual Report 2019 75

Penganjuran Bengkel Khas adalah khusus kepada sesebuah organisasi manakala Kursus Awam pula dibuka penyertaannya kepada mana-mana organisasi yang ingin mendaftarkan kakitangan mereka. Pada 2019, sebanyak 16 Bengkel Khas telah diadakan dan 12 Kursus Awam telah dianjurkan dengan jayanya.

Antara Bengkel Khas yang telah diadakan seperti ‘Drone Photography’, ‘Penulisan Siaran Media’, dan ‘Penyampaian Berita’. Agensi-agensi yang telah mendapatkan khidmat Bernama termasuklah Majlis Amanah Rakyat (MARA), Lembaga Getah Malaysia (LGM) dan lain-lain.

Bagi Kursus Awam pula, penyertaan menggalakkan diterima bagi kursus ‘Fotografi & Videografi Telefon Pintar’, ‘Penulisan Siaran Media’ dan ‘Video Editing Using Adobe Premiere’. Jumlah pendapatan yang dijana melalui penganjuran keseluruhan program sebegini adalah sebanyak RM224,700.00.

A dedicated (special) workshop is organised upon request for a organisation while a public course is open to any company keen to register their staff. In 2019, a total of 16 Special Workshops and 12 Public Courses were successfully organised.

Some of these workshops organised were ‘Drone Photography’, ‘Writing Press Releases’ and ‘News Reading’. Agencies that have received Bernama’s services included Majlis Amanah Rakyat (MARA), Lembaga Getah Malaysia (LGM) and others.

As for the Public Course, the participation in the ‘Smartphone Photography & Videography’, ‘Writing Press Releases’ and ‘Video Editing Using Adobe Premiere’ courses was very encouraging. The revenue generated through organising such programs RM224,700.00 totalled.

Lain-lain

Jabatan Pengarang

BERNAMA TV

Jabatan Komersial

Biro-biro

22%

22%

31%

14%

11%

Peratusan Pelatih Praktikal Mengikut Jabatan/Bahagian Bagi Tahun 2019

76 Annual Report 2019

Program Bersama IPTA-IPTS

Keutamaan BERNAMA adalah untuk melahirkan lebih ramai wartawan yang serba boleh. Sepanjang 2019, seramai 91 orang pelajar telah menjalani latihan industri di BERNAMA. Daripada jumlah itu, seramai 20 ditempatkan di Jabatan pengarang, 28 di BERNAMA TV, 10 di pejabat biro-biro negeri dan selebihnya di BERNAMA Radio, Jabatan Komersial, Modal Insan dan Pejabat Ketua Pegawai Eksekutif.

IPTA-IPTS Joint Program BERNAMA’s priority is to produce more versatile journalists. Throughout 2019, 91 varsity students underwent industrial training in BERNAMA. Of these, 20 were placed in the Editorial Department, 28 in BERNAMA TV, 10 in the state bureaus offices and the rest of the interns were placed in BERNAMA Radio, Commercial Department, Human Capital and the Office of the Chief Executive Officer.

Annual Report 2019 77

Kursus Anjuran Pihak Luar

Bahagian ini turut mencalonkan petugas BERNAMA untuk menyertai program latihan yang dianjurkan oleh pihak luar. Pada 2019, seramai 395 peserta telah mewakili BERNAMA untuk menghadiri sejumlah 130 buah program latihan yang ditawarkan oleh pihak KKMM, Institut Penyiaran dan Penerangan Tun Abdul Razak (IPPTAR), Institut Tadbiran Awam Negara (INTAN), Malaysian Press Intitute (MPI), Institut Diplomasi dan Hubungan Luar Negeri (IDFR) dan pelbagai agensi lain.

This department also nominate BERNAMA staff to attend in training programs organised by other organisations. In 2019, 395 participants from BERNAMA attended courses offered by KKMM, Institut Penyiaran dan Penerangan Tun Abdul Razak (IPPTAR), Institut Tadbiran Awam Negara (INTAN), Malaysian Press Intitute (MPI), Diplomacy Institute and Foreign Relations (IDFR) and various other agencies.

Keutamaan BERNAMA adalah untuk melahirkan lebih ramai wartawan yang serba boleh sepanjang 2019

78 Annual Report 2019

UXERA SDN BHDSDN BHD

Annual Report 2019 79

UXERA SDN BHDSDN BHD

80 Annual Report 2019

Operasi

Bagi tahun 2019 Uxera telah menjana pendapatan sebanyak RM8.903 juta dengan kerugian sebelum cukai sebanyak RM1.480 juta. Ini merupakan penurunan sebanyak RM19.322 juta (68%) dari segi pendapatan dan peningkatan sebanyak RM2.558 juta (237%) dari segi kerugian berbanding dengan anggaran bajet. Pendapatan bagi tahun 2019 menurun sebanyak RM14.814 juta manakala kerugian meningkat sebanyak RM2.455 juta berbanding tahun 2018. Ini disebabkan oleh pendapatan yang kurang daripada projek-projek pada tahun 2019. Manakala, aliran tunai syarikat adalah jumlah tunai di tangan dan bank serta tagihan hutang sebanyak RM2.042 juta.

Operation

For the year 2019 Uxera had generated revenue of RM8.903 million and loss before tax of RM1.480 million. This represented a decrease of RM19.322 million (68%) in terms of revenue and a increase of RM2.558 million (237%) in terms of loss as compared to the budget estimate. Revenue for the year 2019 decreased by RM14.814 million whereas loss increased by RM2.455 million as compared to the year 2018. This was mainly due to the lower revenue contribution from projects in the year 2019. Meanwhile, the company’s cash flow is with total cash in hand and at bank as well as collectible debtors amounting to RM2.042 million.

24,039

16,815

7,224

3,6933,093

438

26,495

18,854

7,641

3,995

2,458 1,188

24,447

17,936

6,511

3,861 2,407244

5,000

10,000

15,000

20,000

Jumlah Pendapatan

31 Dec 2018 Sebelum Audit (RM 000)

31 Dec 2018 Anggaran (RM 000)

31 Dec 2018 Selepas Audit (RM 000)

Total RevenueKos LangsungCost Of Sales

Untung KasarGross Profit

Kos PetugasStaff Cost

Lain-lain Operasi

Other Operating

Rugi Sebelum CukaiLoss Before Tax

25,000

25,000

Annual Report 2019 81

Pendapatan bagi tahun 2019 daripada projek “Systems and Solutions” adalah sebanyak RM4.792 juta, iaitu lebih rendah berbanding dengan anggaran sebanyak RM21.360 juta.

Pendapatan perkhidmatan penyelenggaraan tahun 2019 adalah sebanyak RM1.910 juta iaitu berkurangan RM0.009 juta (0%) daripada anggaran RM1.919 juta. Pendapatan daripada produk langganan adalah sebanyak RM1.998 juta, iaitu kekurangan RM2.724 juta (58%) daripada anggaran sebanyak RM4.719 juta.

The revenue for the year 2019 from the Systems and Solutions projects amounted to RM4.792 million, which is much lower in comparison with the estimated sum of RM21.360 million.

Revenue from the maintenance services totaled RM1.910 million in 2019 that is RM0.009 million (0%) lower than the budgeted sum of RM1.919 million. Revenue from subscription products was RM1.998 million, that is a decrease of RM2.724 million (58%) less as compared to the estimate of RM4.719 million.

Total Revenue (Jumlah Pendapatan)

(-) Cost of sales (Kos Jualan)

Gross Profit (Untung Kasar)

(-) Operating Cost (Belanja Operasi)

Staff Cost (Kos Staf)

Others (Lain)

Total Operating cost(Jumlah belanja operasi)

Profit/(Loss) before tax (Untung/(rugi) sebelum cukai)

8,902

31 Dec 2019 Unaudited (RM’000)

31 Dec 2019 Budgeted (RM’000)

31 Dec 2018Audited (RM’000)

Growth / Shortfall31 Dec 2019 Unaudited Vs Budgeted(%)

28,233 23,715 -68%

(5,069) (20,841) (16,395) -76%

3,833 7,392 7,320 -48%

(3,349) (4,145) (3,693) -19%

(1,964)

(5,313)

(1,480)

(2,171)

(6,316)

1,076

(2,653)

(6,346)

974

-10%

-29%

-238%

82 Annual Report 2019

Content aggregator & customised content(Produk –Langganan)

Services (Perkhidmatan & Penyelenggaraan))

‘Systems and Solutions’

Other (Lain-lain)

Total revenue(Jumlah Pendapatan)

22%Contentaggregator &CustomisedContent (Produk-Langganan)

54%Projek -

“System &Solutions”

(Project)

21%Services (Perkhidmatan &Penyelenggaraan)

3%Other(Lain-Lain)

1,995

31 Dec 2019 Unaudited (RM’000)

Revenue(Pendapatan)

31 Dec 2019 Budgeted (RM’000)

31 Dec 2018Audited (RM’000)

Growth / Shortfall31 Dec 2019 Unaudited Vs Budgeted(%)

Contribution 31 Dec 2019 Unaudited (%)

Contribution31 Dec 2019Budgeted (%)

Contribution 31 Dec 2018 Audited (%)

4,719 2,197 -58% 22% 16% 9%

1,910 1,919 2,245 0% 21% 7% 9%

4,792

205

21,360

236

18,970

303

-78%

-13%

54%

3%

76%

1%

80%

2%

8,902 28,233 23,715 -68% 100% 100% 100%

23,715

Sumbangan Pendapatan - 31 Dis 2019 Sebelum AuditRevenue Contribution -31 Dec 2019-Unaudited

Annual Report 2019 83

16%Content aggregator &Customised Content(Produk-Langganan)

9%Content aggregator &Customised Content(Produk-Langganan)

76%Projek -

“System &Solutions”

(Projek)

80%Projek -

“System &Solutions”

(Projek)

7%Services (Perkhidmatan &penyelenggaraan)

9%Services (Perkhidmatan &penyelenggaraan)

1%Other(Lain-Lain)

2%Other(Lain-Lain)

Sumbangan Pendapatan - 31 Dis 2019 Sebelum AuditRevenue Contribution -31 Dec 2019-Unaudited

Sumbangan Pendapatan - 31 Dis 2019 Sebelum AuditRevenue Contribution -31 Dec 2019-Unaudited

84 Annual Report 2019

JABATAN MODAL INSANHUMAN CAPITAL DEPARTMENT

Annual Report 2019 85

86 Annual Report 2019

SUMBER MANUSIAHUMAN CAPITAL

Pecahan petugas mengikut pelantikan. A breakdown of staff according to employment.

BERNAMA

BERNAMA TV

BERNAMA RADIO

KKMM

JUMLAH / TOTAL

617

Petugas Tetap/Permanent

Staff

Petugas Kontrak/Contract

Staff

Petugas Sambilan/Part-Time

Staff

Jumlah/Total

49 8 674

59 109 63 231

31

-

1

-

9

4

41

4

707 159 84 950

Jumlah keseluruhan petugas tahun 2019.

Total number of staff in 2019.

950

674 231

4

41Jumlah petugas

BERNAMA

Dipinjamkan ke KKMM/Secondment to KKMM

TV

RADIO

Annual Report 2019 87

Perincian jumlah pengambilan petugas baharu dan jumlah petugas yang telah tamat perkhidmatan sepanjang tahun 2019.

Pada 1 November 2019, BERNAMA telah menyusun semula organisasi seiring dengan halatuju semasa. Penyusunan semula ini melibatkan perkara berikut:

• Mewujudkan bahagian baharu.• Menjenamakan semula bahagian.• Menyusun semula fungsi Jabatan / Bahagian / Unit

Kos emolumen bagi tahun 2019 adalah sebanyak RM70.45 juta dengan peningkatan sebanyak RM1.12 juta daripada tahun 2018.

Details of the number of new recruitments and the number of staffs who have their employment ended throughout the year 2019.

On 1 November 2019, BERNAMA has structured the organization in line with its current directions. The restructuring involves as following:

• Created a new division.• Rebranded a division name.• Structured the function of Department / Division / Unit

The cost of emolument for 2019 is RM70.45 million with an increase of RM1.12 million from the year 2018.

Jumlah pengambilan petugas baharu Total new recruitments

Jumlah petugas meletak jawatan Total staff resigned

Jumlah petugas ditamatkan perkhidmatanTotal staff contract terminated

Jumlah petugas kontrak tamat Total staff contract expired

Jumlah petugas bersara Total staff retired

Jumlah petugas meninggal dunia dalam perkhidmatan Total staff passed away while in service

22

BERNAMA TV RADIO JUMLAH/TOTAL

31 1 54

9 24 - 33

22

1

18

12

-

-

40

13

15

1

-

1

-

-

15

2

2018 2019

RM69.33JUTA / MILLION

RM1.12JUTA / MILLION

RM70.45JUTA / MILLION

++

88 Annual Report 2019

EMPLOYEE ENGAGEMENT

Bahagian Employee Engagement (EE) merupakan salah satu unit di bawah Jabatan Modal Insan yang ditubuhkan pada awal September 2019 berdasarkan perbincangan dan keputusan yang dibuat melalui proses BERNAMA Convergence.

Bahagian ini diwujudkan untuk merangka, menyelaras serta melaksanakan fungsi-fungsi Bahagian Employee Engagement sebagai pemangkin komunikasi dalaman selaras dengan objektif Pengurusan Perubahan organisasi (Change Management) bersesuaian dengan proses transformasi BERNAMA yang telah bermula pada September 2019 di mana ia melibatkan tiga faktor yang saling berkait iaitu sistem, petugas dan cara kerja.

VISI

Visi Bahagian Employee Engagement adalah untuk mewujudkan persekitaran kerja yang harmoni dan kondusif serta memupuk budaya kerja serta sikap positif petugas yang mana ianya akan meningkatkan produktiviti dan kesetiaan kepada organisasi.

The Employee Engagement Division (EE) is one of the units under the purview of Human Capital Department. It was established in the early September 2019 as a result from the BERNAMA Convergence process.

This division was created to formulate, coordinate and implement all stipulated roles suitable for Employee Engagement Division. It also functions as an internal communication medium to kick start the Change Management exercise, in line with BERNAMA transformation process which also began in September 2019. The transformation process involves three interrelated pillars namely the system, employees, and the working culture.

VISION

The Employee Engagement Division is fully committed to creating a harmonious and conducive working environment. The division also aims to foster a cross dimensional positive work culture and attitude that will be reflected on overall productivity and loyalty of the organization.

Annual Report 2019 89

MISI

Misi Bahagian Employee Engagement yang paling utama adalah dengan menguatkan komunikasi dalaman antara petugas dan pihak pengurusan. Oleh itu, bahagian ini bertanggungjawab untuk memberi tumpuan kepada komunikasi dalaman yang melibatkan petugas sebagai pemegang taruh penting sesebuah organisasi. Komunikasi yang telus dan jelas akan membentuk budaya hormat dan kepercayaan petugas kepada pihak pengurusan.

Objektif aktiviti Bahagian Employee Engagement: -

1. memupuk semangat ‘sense of belonging’ melalui kempen atau sebaran dalaman. Ia di capai melalui penerbitan Buletin EE yang diterbitkan sekurang-kurangnya 24 buletin setahun. Ia dapat memberi pengetahuan berterusan kepada petugas mengenai BERNAMA sekaligus mengukuhkan semangat ‘sense of belonging.’

2. mengukuhkan komunikasi dalaman organisasi melalui program bersama semua peringkat petugas dan pihak pengurusan sekurang-kurangnya empat (4) program setahun. Impak dari aktiviti seperti ini adalah untuk melancarkan operasi organisasi untuk mencapai matlamat keseluruhan organisasi dan serta mencapai persekitaran kerja yang harmoni sekaligus memberi kesan pada produktiviti kerja.

3. Mengukur dan mengurus tahap kepuasan bekerja. Laporan / statistik maklum balas FG dikeluarkan setiap suku tahun. Mengurangkan jumlah ketidakpuasan bekerja di kalangan petugas seterusnya meningkatkan produktiviti dan kesetiaan kepada organisasi.

Antara bentuk aktiviti yang dikelola oleh Bahagian Employee Engagement termasuk :

• Buletin bulanan berkaitan petugas – Buletin EE

• Stand-up Session Bersama Pengurusan Tertinggi

• Focus Group – Perjumpaan bersama petugas di dalam kumpulan kecil

MISSION

Its primary mission is to strengthen organisation’s internal communication between employees and the management. In view of this objective, the division is given responsibility to focus its activities on internal communications whereby employees are its prime stakeholders in the organization. Open and transparent communication will build a culture of respect and trust in the management.

The objective of activities conducted under the Employee Engagement Division aims to:-

1. promote employees’ sense of belonging to the organisation through internal awareness campaigns. This is achieved through EE Bulletin published at least, 24 newsletters a year. While promoting employees’ sense of belonging, it also offers the employees with current information about BERNAMA.

2. strengthen internal communication within the organization via joint-programs that are designed to include employees from all levels joined by relevant top managements. The target was a minimum of four (4) programs a year. The impact from such activities can help to create well-functioning operations thus enable it to achieve bigger organizational goals while creating a harmonious and productive a work place.

3. Measure and manage job satisfaction levels. FG feedback reports / statistics are submitted quarterly to the management to provide insights. Reducing the amount of job dissatisfaction among employees thus impactfully increases productivity and loyalty to the organization.

Among the activities organized by the Employee Engagement Division include :

• Staff-related monthly newsletter - EE Newsletter

• Departmental Stand-up Session with Top Management

• Focus Group - Meetings with staff in small group

90 Annual Report 2019

CONVERGE BULETIN

Bahagian Employee Engagement menerbitkan buletin sekurang-kurangnya 24 buah setahun. Sepanjang bulan September hingga Disember 2019, EE telah menghasilkan dan mengeluarkan sebanyak empat (4) buah buletin. Tujuan penerbitan buletin dalaman adalah untuk menyebarkan aktiviti berkaitan petugas yang secara tidak langsung berfungsi sebagai sumber informasi kepada perkembangan semasa di BERNAMA.

STAND-UP SESSION

Stand-up Session pula merupakan satu bentuk perjumpaan yang melibatkan satu-satu jabatan tertentu dengan pihak pengurusan. Ia bertujuan untuk memberi peluang kepada petugas untuk bertemu secara langsung dengan pihak pengurusan. Perjumpaan ini memberi peluang untuk petugas berinteraksi tanpa sekatan dari pihak perantara iaitu ketua-ketua jabatan. Ia diharap dapat memupuk semangat ketelusan dan membina perhubungan sihat antara pihak pengurusan dan petugas.

FOCUS GROUP MEETING

Focus Group pula merupakan perjumpaan kecil yang tidak melebihi dari 20 orang petugas. Bahagian Employee Engagement bertindak sebagai panel peneraju yang akan merekod isu yang dibincang oleh petugas dan terhad kepada isu berkaitan pekerjaan. Isu-isu berbangkit ini akan dikemukakan kepada pihak pengurusan pada setiap bulan untuk tindakan jabatan berkaitan. Ia merupakan salah satu cara untuk memperkukuh kepercayaan antara petugas dan pihak pengurusan.

CONVERGE BULETIN

The Employee Engagement Division publishes newsletters at least 24 years bulletins a year. From September until December 2019, EE has produced and issued four (4) newsletters. The purpose of the internal newsletter publication is to disseminate personnel-related activities which is aimed to be one of the sources of information for employee to learn about current developments in BERNAMA.

STAND-UP SESSION

Stand-up Session is a form of meeting that involves a specific department with management. It aims to provide employees of a particular level to meet with the management directly. The meeting provides an opportunity for employee to interact without interruption by the department heads. It is hoped to foster a spirit of transparency and to build healthy relationships between management and staff.

FOCUS GROUP MEETING

Focus Group is a small meeting of not more than 20 employees per session. The Employee Engagement Division acts as panellists managing and controlling the session that will keep records on issues raised by employees. Issues are strictly limited to employment-related matters. These issues will be shared and brought to the management attention on a monthly basis for relevant department to follow up with suitable actions. This is one of the methods taken to build trust between management and employees.

Annual Report 2019 91

PUSAT MAKLUMAT & PERPUSTAKAANBERITA

InfoLibNews telah menganjurkan pelbagai aktiviti bagi mempromosi pelbagai perkhidmatan dan kemudahan terkini serta menggalakkan budaya membaca seperti Jom Baca Bersama 10 Minit dengan menyertai Pusat Sumber Kementerian Komunikasi dan Multimedia (KKMM) pada April, Pelancaran Friendly InfoLibNews Card (12 pinjaman buku akan mendapat 1 hadiah) pada Oktober dan Aktiviti Galakan Membaca pada Disember. Lawatan ke Pesta Buku Antarabangsa Kuala Lumpur pada April di PWTC dan ke Pesta Buku “Big Bad Wolf” pada Disember. Aktiviti Clientele Café pada 12 Jun hingga 9 September; “Special for October” pada 22 Oktober; “Special for December” pada 18 hingga 19 Disember; dan sempena Hari Koperasi BERNAMA pada April dan Disember. Latihan Elektronik Fu (BLIS, Portal InfoLibNews dan U-Pustaka) telah diadakan sebanyak empat (4) sesi bagi tahun 2019.

Turut diadakan Terapi Seni iaitu Teknik Mewarna Siri 1 pada 27 Februari, Siri 2 pada 29 Mac; Teknik Menjahit Siri 1 pada 19 April dan Siri 2 pada 23 Ogos; dan Teknik Menggunakan Tisu, Decoupage pada 29 Mei. Menjalankan Terapi Mewarna di MAIS pada 28 Ogos.

Telah menyertai Singgah Santai @ PNM (info kuiz, teka silang, photobooth, terapi mewarna) pada 6 Julai dan pameran ISEE 2019 di MATRADE pada 29 Ogos hingga 1 September. Membantu latihan BLIS di Perpustakaan UNITEN pada 16 Mac, Perpustakaan Negeri Pahang pada 3 & 4 April, Perpustakaan Awam Negeri Kedah pada 18 April dan Wawasan Open University pada 18 April.

InfoLibNews has organized various activities in promoting the latest services and facilities as well as to promote a reading culture such as “Jom Baca Bersama 10 Minit” which has joined the Ministry of Communication and Multimedia Resource Center on April, launched of Friendly InfoLibNews Card (12 book loans will receive 1 gift) on October and Reading Promotional Activities on December. A visit to Kuala Lumpur International Book Fair in April at PWTC and to the Big Bad Wolf Book Fair in December. Clientele Café activities from June 12 to September 9; Special for October on 22 October; Special for December on 18 to 19 December; and in conjunction with BERNAMA Cooperative Day on April and December. The Electronic Fu Training (BLIS, InfoLibNews Portal and U-Pustaka) has been held for four (4) sessions in 2019.

As for the Art Therapy which included Colouring Technique Series 1 was held on 27 February, Series 2 on 29 March; Sewing Techniques Series 1 on 19 April and Series 2 on 23 August; and Tissue Technique, Decoupage on 29 May. Conducting Colouring Therapy at MAIS on 28 August.

Has joined the 2019 “U-Pustaka Bookworm Run” on 31 March, “Singgah Santai @ PNM” (info quiz, crossword puzzles, photobooth, colouring therapy) on 6 July and the ISEE 2019 exhibition at MATRADE from 29 August to 1 September. Has assisted during BLIS training at UNITEN Library in March, Pahang State Library in April, Kedah State Public Library and Wawasan Open University in April.

92 Annual Report 2019

Bagi aktiviti di Kebun Bandar BERNAMA/Sungai Bunus ialah Perasmian Little Free Library (LFL) (ulasan buku, zumba dan demo masakan oleh Chef Liza) pada 22 Mac, Jom Baca Bersama 10 Minit pada 23 April, Pot Luck Ramadan pada 3 Mei, Santai Raya pada 3 Julai dan menyertai “Bunus 2019 Fun Walk 4 River” (menanam, jualan amal anak pokok, ulasan buku dan terapi mewarna) pada 19 Oktober. Ahli Kebun bertugas bergilir-gilir pada hari Khamis dan membuat aktiviti ulasan buku pada hari terpilih.

Aktiviti BKC (BERNAMA Kids’ Club) ialah lawatan ke Muzium dan Galeri Bank Negara Malaysia pada 25 Mac; Bengkel Kids MOJO (Mobile Journalist) dan permainan minda pada 5 Disember; lawatan ke Planetarium dan Muzium Polis Diraja Malaysia pada 17 Disember; dan Aktiviti Galakan Membaca pada 19 hingga 18 Disember. Pinjaman buku BKC adalah sebanyak 75 buah buku.

Kempen 3B (Baca Bersama BERNAMA) yang merupakan salah satu program tanggungjawab sosial korporat BERNAMA dan galakan budaya membaca. Di antara aktiviti yang telah dijalankan adalah Kempen sumbangan buku di Pesta Buku Antarabangsa Kuala Lumpur pada 4 hingga 7 April; Jambori 3B - Dekad Membaca Kebangsaan Peringkat Kuala Pilah (bookwalk, pameran, sumbangan buku, bengkel menghasilkan buku mewarna mengikut negeri di Malaysia, bengkel U-Pustaka, terapi mewarna dan sumbangan LFL) di SMK Tuanku Muhammad Kuala Pilah pada 25 hingga 28 April; dan Jambori Kempen 3B - Program 1 Murid 1 Buku (bookwalk, sesi biblioterapi, sesi pengenalan U-Pustaka, sumbangan buku dan sumbangan LFL) di SK Desa Pandan pada 6 Mei. Sumbangan buku kepada S.K Sungai Lembing, Little Library Wangsa Walk, empat (4) buah sekolah di Putrajaya dan Perpustakaan Mini Kampung Kuala Tahan, Jerantut Pahang. Sebanyak 775 buah buku telah disumbangkan pada tahun 2019 dan semenjak Kempen 3B dilancarkan pada Disember 2015 sejumlah 3,615 buah buku telah disumbangkan.

For activities at BERNAMA/Sungai Bunus City Gardens were the launched of the Little Free Library (LFL) (book review, zumba and cooking demo by Chef Liza) on 22 March, “Jom Baca Bersama 10 Minit” on 23 April, Pot Luck Ramadan on 3 May, joined the “Bunus 2019 Fun Walk 4 River” (planting, sale of a charity, book reviews and colouring therapy) on 19 October. The members of the garden take turns rotating every Thursdays and book review activities on selected days.

Meanwhile, BKC (BERNAMA Kids’ Club) activities were visit to Museum and the Gallery of Bank Negara Malaysia on 25 March; a Workshop on Mobile Journalist (MOJO) and mind games on December 5; visit to the Planetarium and “Muzium Polis Diraja Malaysia” on 17 December; and a Reading Promotion Activity on 19 to 18 December. BKC There are 75 books that have been borrowed.

The 3B Campaign (Read Together with BERNAMA - Baca Bersama BERNAMA) which is one of the BERNAMA corporate social responsibility program and encouraging reading culture. Among the activities held were the Book Contribution Campaign at the Kuala Lumpur International Book Fair on 4 to 7 April; Jambori 3B – “Dekad Membaca Kebangsaan Peringkat Kuala Pilah” (bookwalk, exhibition, book donation, workshop on colouring books by states in Malaysia, U-Library workshop, colouring therapy and LFL donation) at SMK Tuanku Muhammad Kuala Pilah from 25 to 28 April; and Campaign 3B - 1 Student 1 Book Program (bookwalk, bibliotherapy session, U-Library introductory session, book donation and LFL donation) at SK Desa Pandan on 6 May. Book donations to S.K Sungai Lembing, Little Library Wangsa Walk, four (4) schools at Putrajaya and Kampung Kuala Tahan Mini Library, Jerantut Pahang. A total of 775 books were donated in 2019 and since 3B Campaign was launched in December 2015, a total of 3,615 books have been donated.

Annual Report 2019 93

Menyertai dan sebagai ahli jawatankuasa Persidangan Tahunan Perpustakaan Malaysia (PTPM) pada 26 dan 27 Mac bertempat di Dewan Tan Sri Mahfoz Khalid, Kementerian Kerja Raya Malaysia. Telah memenangi pertandingan poster terbaik kategori perpustakaan khusus bertajuk “3B Campaign: Read with BERNAMA”. Poster tersebut telah dihantar bagi Library Boulevard semasa IFLA WLIC (International Federation of Library Associations and Institutions, World Library and Information Congress) 2018 pada 24 hingga 30 Ogos 2018. Telah menjuarai kategori “Library Decoration Competition” bagi pertandingan “Deco- deco Wow Library” yangtelah berlangsung pada 1 Mac hingga 30 Mei anjuran Paradigm Sdn. Bhd.

Di InfoLibNews terdapat sebanyak 5,348 buah buku, 2,291 buah buku melalui perkhidmatan Le Tour de’ InfoLib, 15 judul majalah, 10 tajuk surat khabar dan 6,465,097 dokumen/artikel. Koleksi yang boleh diakses melalui BLIS mengandungi 10,769 biodata tokoh terkenal (modul Who’s Who), 4,536 artikel terpilih (modul Databank), 2,076,147 berita BERNAMA (modul BERNAMA News) dan 3,856,121 keratan akhbar terbitan tempatan utama (Modul Archival News). Sepanjang tahun 2019, BLlS diakses oleh 231,344 pengguna, 5,247 pengguna Portal InfoLibNews dan 1,731 pengguna blog InfoLibNews. InfoLibNews telah menerima kunjungan pelawat dari Asia e University, dari Bahagian Teknologi Kreatif dan Multimedia (BTKM), Majlis Amanah Rakyat (MARA), Sekolah Kebangsaan Seksyen 7, Shah Alam, Institut Kefahaman Islam Malaysia (IKIM) dan Lawatan dari Pusat Sumber Majlis Agama Islam Selangor (MAIS).

Attended and members of the committee for The Malaysia Library Annual Conference (PTPM) on 26 and 27 March at the Tan Sri Mahfoz Khalid Hall, Ministry of Works Malaysia. Won the best poster for the special library category entitled 3B Campaign: Read with BERNAMA. The poster was sent for Library Boulevard during the IFLA WLIC (International Federation of Library Associations and Institutions, World Library and Information Congress) 2018 on 24 to 30 August 2018. Winning the Library Decoration Competition that has taken place from 1 March to 30 May organized by Paradigm Sdn. Bhd.

InfoLibNews has a collection of 5,348 books, 2,291 books through the “Le Tour de InfoLib” service, 15 magazine titles, 10 newspaper titles and 6,465,097 documents / articles. The collection that can be accessed via BLIS contains of 10,769 well-known biodata figures (Who’s Who module), 4,536 selected articles (Databank module), 2,076,147 BERNAMA news (BERNAMA News module) and 3,856,121 major local newspaper articles (Archival News module). Throughout 2019, BLlS accessed by 231,344 users, 5,247 users of InfoLibNews Portal and 1,731 users of InfoLibNews blog. InfoLibNews has received visitors from Asia e University, from the Creative and Multimedia Technology Division (BTKM), Majlis Amanah Rakyat (MARA), Sekolah Kebangsaan Seksyen 7 Shah Alam, Institut Kefahaman Islam Malaysia (IKIM) and Majlis Agama Islam Selangor (MAIS) Resource Centre.

94 Annual Report 2019

BAHAGIAN TEKNOLOGI MAKLUMAT & KOMUNIKASIInformation & Communication Technology Division

Annual Report 2019 95

96 Annual Report 2019

BERNAMA telah diberi kelulusan dan peruntukan bagi perlaksanaan Sistem Convergence Media Bilik Berita (BNMCS). Ini bagi membolehkan penyepaduan bahan digital dari semua sumber berita dan perkhidmatan berita BERNAMA melalui pusat arahan berpusat sebelum mengedarkannya ke pelbagai saluran pengedaran BERNAMA. Ini juga selari dengan peralihan paradigma teknologi berita baharu dari media cetak (printed media) kepada media digital.

BERNAMA telah menjalankan kaedah Proof of Concept (PoC) berasaskan fungsi ke atas beberapa perisian COTS, yang bersesuaian dengan proses kerja BERNAMA. Berdasarkan hasil POC tersebut, BERNAMA telah bercadang untuk melaksanakan Sistem BNMCS berdasarkan fungsi dan modul yang telah dikenalpasti bagi membantu editorial BERNAMA dalam merancang dan menghasilkan berita yang bermutu, tepat dan pantas.

BERNAMA has been given approval and budget for the implementation of Newsroom Media Convergence System (BNMCS). This is to enable the integration of digital materials from all BERNAMA news sources and services through a centralized command center before distributing them to various BERNAMA distribution channels. This is also in line with the new technology paradigm shift from print media to digital media.

BERNAMA has implemented a Proof of Concept (PoC) based on some of the COTS software, which is compatible with BERNAMA’s work process. Based on the results of the POC, BERNAMA has proposed to implement the BNMCS system based on the identified functions and modules to assist BERNAMA’s editorials in planning and producing quality, accurate and fast news.

ICT Memudahkan perkongsian maklumat dengan lebih berkesan, pastikan proses komunikasi yang lebih efektif

Annual Report 2019 97

Sistem BNMCS bersepadu ini akan membolehkan wartawan yang beroperasi di medan dapat memberi ulasan yang selari terus ke semua saluran rasmi berita BERNAMA (Wires, Portal, IPTV/TV, Media Cetak, Radio dan Media Sosial). Sistem ini dijangka akan mula digunakan pada suku ke-3 tahun 2020.

Bahagian ICT telah membantu memudahcara pihak Editorial ibu pejabat menggunakan sistem sidang video dengan pejabat-pejabat biro bermula Ogos 2019. Ini merupakan antara salah-satu penambah-baikan bagi memudahkan perkongsian maklumat dengan lebih berkesan, pastikan proses komunikasi yang lebih efektif dan memastikan operasi editorial biro senantiasa memenuhi keperluan editorial ibu pejabat.

INFORMATION & COMMUNICATION TECHNOLOGY DIVISION (ICT) 2019

BERNAMA has been given approval and budget for the implementation of Newsroom Media Convergence System (BNMCS). This is to enable the integration of digital materials from all BERNAMA news sources and services through a centralized command center before distributing them to various BERNAMA distribution channels. This is also in line with the new technology paradigm

The integrated BNMCS system will enable field journalists to provide lively commentary on all official BERNAMA news channels (Wires, Portal, IPTV / TV, Print Media, Radio and Social Media). The system is expected to be used in the 3rd quarter of 2020.

The ICT Division has helped facilitate the Editorial headquarters using the video conferencing system with bureau offices since August 2019. This is one of the enhancements to facilitate information sharing more efficiently, ensure a more effective communication process and ensure the bureau’s editorial operations always meet the editorial requirements of the headquarters.

98 Annual Report 2019

Bahagian ICT juga telah bekerjasama dengan pihak MYNIC dan SKMM bagi memastikan tindakan keras diambil terhadap pihak-pihak yang sengaja mewujudkan laman web palsu menyerupai portal BERNAMA.COM dan juga akaun twitter palsu menyerupai akaun twitter BERNAMA.

Bahagian ICT juga telah mengambil alih penyelarasan Sistem Repositori Dokumen Pengurusan Pusat (DMS) dari Jabatan Komersil. Ini bagi memastikan semua dokumen-dokumen berkaitan kertas Mesyuarat Pengurusan, Perjanjian Pelanggan, kontrak, pelan susun atur bangunan dan Prosedur Operasi Standard sentiasa dikemaskini dan boleh diakses oleh ahli mesyuarat pengurusan pada bila-bila masa.

Bahagian ICT juga telah mengambil alih penyelenggaraan sistem BEST 2.0, BLIS & Newslink5 dari pihak vendor yang telah tamat pada hujung Julai 2019. Ini bertujuan mengurangkan kos penyelenggaran dan kebergantungan yang penuh kepada pihak vendor.

Bahagian ICT juga telah menyediakan kertas kerja bagi menaiktaraf backbone rangkaian di BERNAMA menggunakan fiber optik. Backbone ini akan melibatkan semua tingkat di Wisma BERNAMA. Dengan adanya backbone rangkaian yang berkelajuan tinggi ini akan membantu capaian dan penyaluran perkhidmatan BERNAMA lebih pantas dan efektif.

Bahagian ICT juga telah mengambil bahagian di dalam beberapa sesi lawatan sambil belajar ke agensi-agensi berita di dalam dan di luar negara (Singapura). Objektif lawatan adalah untuk menimba pengetahuan dan pengalaman agensi-agensi tersebut berkaitan kejayaan mereka di dalam penguasaan teknologi media digital.

Agensi-agensi yang dilawati adalah:

• Kumpulan Media Prima (19 Februari 2019)• Astro Awani (14 Mei 2019)• Channel News Asia, Singapura (28 Mac

2019)• Singapore Press Agency (29 Mac 2019)

The ICT Division has also cooperated with MYNIC and MCMC to ensure that action is taken against those who intentionally created fake websites similar to BERNAMA.COM’s portal and also fake twitter accounts resembling BERNAMA’s Twitter account.

The ICT Division has also taken over the coordination of the Central Document Repository System (CDRS) from the Commercial Department. This ensures that all documents related to the Management Meeting, Customer Agreement, Contracts, Building Plans and Standard Operating Procedures are regularly updated and accessible to members of management meetings at any time.

The ICT Division has also taken over the maintenance of the BEST 2.0, BLIS & Newslink5 systems from the vendor at the end of July 2019. This is aimed at reducing the cost of maintenance and full reliance on the vendor.

The ICT Division has also provided a paper to upgrade the network backbone in BERNAMA using fiber optics. This backbone will cover all levels at BERNAMA Wisma. The availability of this high-speed network backbone will help make access and delivery of BERNAMA services faster and more effective

The ICT Division has also participated in several sessions of study visits to local and foreign news agencies (Singapore). The purpose of the visit was to gain knowledge and experience of these agencies about their success in digital media technology.

The visited agencies are:

• Media Prima Group (19 February 2019)• Astro Awani (14 Mei 2019)• Channel News Asia Singapura (28 March

2019)• Singapore Press Agency (29 March 2019)

Annual Report 2019 99

Bahagian ICT sedang membangunkan secara dalaman Tool dashboard pengumpulan data maklumat produksi berita editorial. Tool ini akan dapat membantu petugas-petugas editorial untuk menghasilkan laporan analitik penghasilan berita semasa BERNAMA.

Pembangunan tool ini melibatkan tiga fasa pembangunan aplikasi:

• Dashboard Pengeluaran Penerbitan Berita secara tepat masa.

• Sistem Skor Tajuk berita dan Kandungan Berita.

• Sistem pengumpulan Impak berita-berita BERNAMA

Fasa pertama telah sedia diuji dan akses pengguna telah diberikan kepada petugas editorial di bahagian Strategi, kumpulan analisa dan MMD.

Bahagian ICT mengadakan kursus khas Data Analytic bagi kumpulan Researcher, Pembantu Tadbir, Editor dan Penyunting pada 25 Oktober 2019. Kursus ini telah dihadiri oleh 11 peserta dan melibatkan dua (2) sesi latihan. Fokus latihan adalah untuk memberi pendedahan asas berkaitan data dan analitik kepada bahagian Editorial.

Dua (2) auditor dari SIRIM telah menjalankan Audit Pemantauan Sistem Pengurusan Keselamatan Maklumat pada 11 dan 12 Julai 2019. BERNAMA telah berjaya memastikan tiada Laporan Ketakakuran diterima.

Petugas ICT telah turut serta membantu:a) melakukan kerja-kerja teknikal semasa permindahan pejabat biro Terengganu ke lokasi baru di Jalan Sultan Sulaiman. b) membantu memindah dan memasang secara sementara 47 komputer di bilik Kuarantin BERNAMA di Tingkat 12 sempena Belanjawan 2020.c) memastikan talian MyGovNet di pejabat biro Negeri Sembilan berfungsi dengan baik sepanjang musim Pilihanraya Kecil Rantau daripada 29 Mac – 30 April 2019d) memastikan talian MyGovNet di pejabat biro Sandakan berfungsi dengan baik sepanjang musim Pilihanraya Kecil Sandakan daripada 27 April – 13 Mei 2019

The ICT division is developing an in-house editorial news production information dashboard. This tool will assist the Editorial staff to generate BERNAMA’s current news production analytics.

The development of this tool involves three phases of application development:

• Real-time In-house News Production Dashboard.

• News Headline and News Content Score System.

• BERNAMA News Impact gathering Tool

The first phase is ready to be tested and the user access has been given to the Editorial staff at the Strategy, Analytical and MMD sections.

The ICT Division held a special Data Analytic course for Researchers, Administrative Assistants, Editors and Subs groups on October 25, 2019. The course was attended by 11 participants and involved two (2) training sessions. The focus of the training is to provide basic exposure to data and analytics to the Editorial Division.

Two (2) auditors from SIRIM conducted Surveillance Audit of the Information Security Management System (ISMS) on 11 and 12 July 2019. BERNAMA successfully ensured no NonConformity Report received.

The ICT staff participated in:a) perform technical work during the relocation of the Terengganu bureau office to a new location on Jalan Sultan Sulaiman.b) help move and temporarily install 47 computers in BERNAMA’s Quarantine Room on the 12th Floor in conjunction with Budget 2020.c) ensure that the MyGovNet line at the Negeri Sembilan bureau is functioning well during the Rantau By-election from March 29 - April 30, 2019d) ensure that the MyGovNet line at the Sandakan bureau is functioning well throughout the Sandakan By-election from April 27 - May 13, 2019

100 Annual Report 2019

UNIT AUDIT DALAM &PENGURUSAN KUALITIInternal Audit & Quality Management

Annual Report 2019 101

102 Annual Report 2019

SISTEM PENGURUSAN

Sistem pengurusan telah membantu BERNAMA dalam menjayakan visi, misi dan objektifnya. Penambahbaikan berterusan terhadap sistem pengurusan menjadi faktor utama dan pemangkin dalam penghasilan berita dan imejan yang berkualiti

Audit Pemantauan dan Pematuhan oleh Pasukan Audit Dalam

Pengauditan adalah asas kepada standard sistem pengurusan. Ia adalah wadah untuk mewujudkan pematuhan dan mengesahkan keberkesanan sistem tersebut. Untuk itu, Pasukan Audit Dalam telah menjalankan audit pemantauan dan pematuhan berkala sepanjang tahun.Tiada ketidakpatuhan dikenalpasti pada sesi audit tersebut.

Audit Pemantauan oleh Lloyd’s Register Quality Assurance (LRQA)

Pasukan audit dari LRQA telah menjalankan audit pemantauan pada Januari 2019 dan Ogos 2019. Tiada ketidakakuran bersifat ‘Minor’ atau ‘Major’ ditemui semasa sesi tersebut dilaksanakan.

Petunjuk – Petunjuk Prestasi Utama

Pada 2019, skor pencapaian KPI turun 7 mata kepada 83 berbanding 90 KPI (OT) yang direkodkan dalam tahun 2018. Skor pencapaian di bawah sasaran pula menunjukkan kenaikan 5 mata kepada 19 berbanding 14 yang direkodkan pada 2018. Pada keseluruhannya, skor pencapaian menunjukkan aliran menurun sedikit untuk kategori OT semenjak 2015. Manakala kategori BT menunjukkan aliran sedikit menaik dalam tempoh 2015 hingga 2019.

MANAGEMENT SYSTEM

The management system has helped BERNAMA to achieve its vision, mission and objectives. The continual improvement of the management system has been the key factor and catalyst in the production of quality news and images.

Surveillance and compliance audit by Internal Audit Team

Auditing is fundamental to the management system standard. It is the platform to establish compliance and verify the effectiveness of the system. Thus, the internal audit team has conducted compliance and surveillance audit as schedule throughout the year. There were no non-conformance identified during the said task.

Surveillance and compliance audit by Lloyd’s Register Quality Assurance (LRQA)

LRQA assssor’s team has conducted surveillance in the months of January 2019 and August 2019 respectively. There was no major and minor non-conformances identified during the said assessments.

Key Performance Indicator (KPI)

In 2019, the achievement score for OT category down by 7 points to 83 compared to 90 numbers of KPI on target (OT) recorded in 2018. On BT category shows 5 points up to 19 compared to 14 numbers of KPI below Target (BT) in 2018. Overall, the achievement score shows the flow slightly decreases for the OT category since 2015. Whilst, the BT category shows the flow is slightly up for the period of 2015 – 2019..

Annual Report 2019 103

Graf Bar menunjukkan prestasi KPI untuk tempoh 2015 hingga 2019This bar chart shows KPI performance for the period of 2015 – 2019

PRESTASI KPI 2015 - 2019 KPI PERFORMANCE 2016-2019

Prestasi KPI Januari -Disember 2019KPI Performance January - December 2019

16

22

1419

82 81

89

16

90

83

10

20

30

40

2015 2016 2017 2018 2019

50

60

70

80

90

19%Below Target

81%On Target

BELOW TARGET

BELOW TARGET

ON TARGET

ON TARGET

104 Annual Report 2019

Penilaian dan Pengurusan Risiko

Penilaian dan pengurusan risiko BERNAMA adalah proses berterusan dalam menganalisa dan menguruskan semua peluang dan ancaman yang dihadapi oleh BERNAMA

Tujuan penilaian dan pengurusan risiko adalah untuk memastikan BERNAMA mampu melaksanakan secara berkesan segala strateginya dan mencapai sasarannya dalam jangka pendek dan juga dalam jangka masa panjang

Struktur proses pengurusan risiko BERNAMA merupakan komponen pencegahan dan perlindungan yang digunakan bukan sahaja untuk melindungi dari ancaman tetapi juga untuk mengubah sebahagian dari risiko menjadi peluang

BERNAMA berterusan memperkasakan pelaporan risikonya semasa 2019. Untuk itu, laporan penilaian dan pengurusan risiko telah berjaya dibentangkan oleh Ketua jabatan pada setiap empat bulan.

Audit Dalam

Sepanjang tahun 2019, Bahagian Audit Dalam & QMS memberi tumpuan kepada pengauditan perkara yang melibatkan operasi BERNAMA. Selain daripada pengauditan yang telah dirancang pada awal tahun, Audit Dalam juga telah menjalankan beberapa sesi audit khas bagi memenuhi keperluan semasa. 2019 merupakan tahun di mana Jawatankuasa Anti Rasuah diperkenalkan di setiap Agensi dan Kementerian. Jawatankuasa Anti Rasuah ditubuhkan untuk menggantikan Jawatankuasa Integriti dan Tadbir Urus yang ditubuhkan pada tahun-tahun sebelumnya. Jawatankuasa Anti Rasuah ini berperanan sebagai medium perantaraan bagi melaporkan perkara-perkara yang membabitkan rasuah atau salahlaku petugas, di antara pihak Agensi dan Pihak Kementerian.

Risk Assessment and Management

Risk assessment and management at BERNAMA is a continuous process of analysing and managing all the opportunities and threats face by BERNAMA.

The purpose of risk assessment and management is to ensure that BERNAMA is able to effectively execute its strategies and to reach its targets in the short term as well as over the long run.

BERNAMA’s structured risk management process is a components of protective and preventive that are used not only to protect it against threats, but also to turn some of the risk into opportunities.

BERNAMA continued to strengthen its risk reporting during 2019. Thus, The risk assessment and management report was successfully tabled by the head of department in every four months.

.Internal Audit

Throughout 2019, Internal Audit & QMS Division focuses on auditing matters that related to BERNAMA’s operation. Apart from conducting audit based on initial yearly audit plan, Internal Audit Unit has also conducted several sessions of special audit to satisfy current needs.

2019 was the year where Anti-Corruption Committee was introduced in each Agencies and Ministries. The Anti-Corruption Committee is formed to replace Integrity and Governance Committee which was formed in the previous years. The Anti-Corruption Committee acts as a medium of communication between Agencies and Ministries to report any issues that related to corruption or wrongdoings of employees.

Annual Report 2019 105

Jawatankuasa Audit telah bersidang sekali pada tahun 2019. Jawatankuasa Audit memainkan peranan berdasarkan kepada Terma Rujukan yang ditetapkan bagi meneliti dan membincangkan penemuan audit dan tindakan penambahbaikan.

Jawatankuasa Audit berperanan menasihati Lembaga Pengelola dalam aktiviti pengauditan berhubung kedudukan kewangan dan polisi-polisi lain yang berkuatkuasa dan memastikan kebebasan audit dalam dan integriti pihak

pengurusan.

Keahlian Jawatankuasa Audit Lembaga Pengelola BERNAMA bagi tahun 2019 adalah seperti berikut:

Puan Natrah Mohd Zahari (Pengerusi)Ketua Seksyen Bahagian Saraan dan Pengurusan Kementerian Kewangan Malaysia

Encik Shakib Ahmad Shakir (Ahli)Timbalan Ketua Setiausaha (Dasar)Kementerian Komunikasi dan Multimedia Malaysia

Prof. Dr. Azizul Halim Yahya (Ahli)DekanFakulti Komunikasi dan Pengajian MediaUniversiti Teknologi Mara

Datuk Pook Ah Lek (Ahli)Ketua PengarangSin Chew Daily

Puan Phyllis Wong Yang Yong (Ahli)Ketua PengarangBorneo Post

The Audit Committee meets once in the year 2019. The Committee carried out his duties in accordance with its Terms of Reference to review and discuss audit findings and improvement measures.

The Audit Committee advice the Board of Governance on auditing activities in relation to the financial position and other policies that are in force and to ensure the independence of the internal audit and management integrity.

The membership of the BERNAMA Board of Audit Committee for the year 2019 is as follows:

Puan Natrah Mohd Zahari (Chairman)Section HeadRemuneration Policy and Management Division Ministry of Finance

Encik Shakib Ahmad Shakir (Member)Deputy Secretary GeneralMinistry of Communications and Multimedia Malaysia

Prof. Dr. Azizul Halim Yahya (Member)DeanFaculty of Communication and Media Studies MARA University of Technology

Datuk Pook Ah Lek (Member)Editor-in-ChiefSin Chew Daily

Puan Phyllis Wong Yang Yong (Member)Editor-in-ChiefBorneo Post

106 Annual Report 2019

JABATAN KEWANGAN & PENTADBIRANFINANCE & ADMINISTRATION DEPARTMENT

Annual Report 2019 107

108 Annual Report 2019

Prestasi Kewangan

BERNAMA mencatatkan defisit sebanyak RM21.60 juta bagi tahun kewangan berakhir 31 Disember 2019 berbanding defisit sebanyak RM8.79 juta pada tahun 2018. Ini menunjukkan peningkatan defisit sebanyak RM12.81 juta.

Prestasi aliran tunai pada tahun 2019 meningkat daripada RM8.97 juta kepada RM18.48 juta.

Pendapatan

Pendapatan BERNAMA pada tahun 2019 berjumlah RM107.76 juta menunjukkan peningkatan sebanyak RM12.53 juta atau 13.16% berbanding RM95.23 juta yang dicatatkan pada tahun sebelumnya.

Pendapatan utama BERNAMA diperoleh dari yuran langganan perkhidmatan dan sumbangan geran kerajaan. Bagi tahun 2019, jumlah pendapatan yuran langganan perkhidmatan meningkat kepada RM23.57 juta, iaitu sebanyak RM0.24 juta atau 1.03% daripada RM23.33 juta pada tahun 2018.

Kerajaan telah memberi geran belanja mengurus berjumlah RM74.66 juta untuk tahun 2019 berbanding RM61.67 juta untuk tahun 2018.

Financial Performance

BERNAMA recorded a deficit of RM21.60 million for the financial year ended 31 December 2019 compared to defisit of RM8.79 million in 2018. This shows a deficit increase of RM12.81 million.

Cashflow performance in the year 2019 increased from RM8.97 million to RM18.48 million.

Financial Performance

The total income of BERNAMA for 2019 was RM107.76 million representing an increase of RM12.53 million or 13.16% compared to RM95.23 million that was recorded in previous year.

The principal income of BERNAMA is derived from the service subscription fees and contribution through the government grant. For year 2019, the total income from service subscription fees increased to RM23.57 million, that is RM0.24 million or 1.03% from RM23.33 million in 2018.

The government gave an operational grant of RM74.66 million for the year 2019 compared to RM61.67 million received in 2018.

PRESTASI KEWANGANFINANCIAL PERFORMANCE

Pendapatan Income

Perbelanjaan Expenditure

Cukai dan Perbelanjaan LainTax and other expenditures

(Defisit) Lebihan Pendapatanselepas cukai

(Deficit)/ Surplus income after tax

107,761

2019(RM’000)

2018(RM’000

2017(RM’000)

2016(RM’000)

2015(RM’000)

Revenue(Pendapatan)

95,232 99,804 94,787 99,633

129,261 103,963 101,284 93,411 88,231

91

(21,595)

61

(8,792)

82

(1,562)

31 15

1,345 11,387

Annual Report 2019 109

RM1,469,751

RM8,293,040RM61,670,000

RM23,329,049

RM23,569,631

RM270,972

RM231,485

RM74,656,500

RM187,840

RM8,370,178

RM282,288

Pendapatan 2019 Income 2019

Pendapatan 2018 Income 2018

RM662,013

Geran Mengurus Operation GrantGeran Pembangunan DilunaskanAmortisation of Development GrantYuran Perkhidmatan Subscription FeePelbagai Terimaan Miscellaneous ReceiptsSewa bangunan Rental of BuildingPelbagai Perkhidmatan Miscellaneous Services

Geran Mengurus Operation GrantGeran Pembangunan Dilunaskanamortisation of Development GrantYuran Perkhidmatan Subscription FeePelbagai Terimaan Miscellaneous ReceiptsSewa bangunan Rental of BuildingPelbagai Perkhidmatan Miscellaneous Services

110 Annual Report 2019

Perbelanjaan

Perbelanjaan pada tahun 2019 berjumlah RM129.27 juta menunjukkan peningkatan sebanyak RM25.31 juta atau 24.35% berbanding RM103.96 juta pada tahun 2018. Peningkatan ketara dalam perbelanjaan disebabkan hapus kira jumlah terhutang daripada syarikat bersekutu iaitu BERNAMA TV Synergy Sdn Bhd sebanyak RM27.38 juta

Expenditure

Expenditure in the 2019 amounted to RM129.27 million showing an increase of RM25.31 million or 24.35% as compared to RM103.96 million in year 2018. The significant of increase in expenditure was due to write-off the amount due from associate company BERNAMA TV Synergy Sdn Bhd amounted to RM27.38 million.

Petunjuk Kewangan

Nisbah Kecairan adalah positif tetapi menurun berbanding dengan tahun 2018. Nisbah Keuntungan juga mencatatkan penurunan yang ketara daripada -37.69% kepada -91.62% dalam tahun 2019. Penurunan ini disebabkan hapus kira jumlah terhutang daripada syarikat bersekutu.

Financial Indicator

The Liquidity Ratio is positive but decrease as compared to 2018. The Profit Ratio recorded a significant increase from -37.69% to -91.62% in year 2019. The decrease was due to write-off the amount due from associate company.

PERBELANJAAN 2018 & 2019 / EXPENDITURE 2018 & 2019

Susut Nilai

Penyelenggaraan

Perjalanan

Perbelanjaan Lain

Bekalan & Bahan

Emolumen

Hapuskira Hutang

Sewaan

Peruntukan Hutang Ragu

Utiliti

Perkhidmatan Iktisas

Perhubungan

0 5 10 15 20 25 30 35

2018 2019

Juta/Million

40 45 50 55 60

Annual Report 2019 111

Aset Semasa Current Asset

(Defisit)/Lebihan Pendapatan Selepas Cukai

(Deficit)/Surplus Income After Tax

Pendapatan Yuran Perkhidmatan / Income From Subscription

Liabiliti Semasa Current Liabilities

Nisbah Ratio

Nisbah Ratio

24,307

(21,595)

2019(RM’000)

2018(RM’000

2017(RM’000)

2016(RM’000)

2015(RM’000)

Nisbah Kecairan Liquidity Ratio

Nisbah Keuntungan Profit Ratio

42,671

(8,792)

50,183

(1,562)

60,318

1,345

62,169

11,387

8,376

2.90:1

(91.62%)

23,570

8,806

4.85:1

(37.69%)

23,329

9,326

5.38:1

(6.66%)

23,460

11,289

5.34:1

5.68%

23,694

8,459

7.35:1

36.02%

31,611

112 Annual Report 2019

BAHAGIAN PENTADBIRAN DAN FASILITI

Wisma BERNAMA telah berusia lebih 35 tahun. Namun secara keseluruhannya ia masih berada dalam keadaan yang baik dan berfungsi dengan baik sebagai ibu pejabat satu – satunya Agensi Berita Nasional Malaysia. Pelbagai usaha atau langkah telah dilaksanakan bagi mengekalkan dan memastikan semua peralatan dan pepasangan dalam bangunan berfungsi dengan baik dan efisien. Agensi berita yang beroperasi di Wisma BERNAMA adalah Agensi Berita Indonesia (ANTARA), Agensi Berita Vietnam (VNA) , dan Ikatan Setia Kawan Wartawan Malaysia Indonesia (ISWAMI).

Sehingga tahun 2019 BERNAMA telah diluluskan peruntukan sebanyak RM 96 juta bagi melaksanakan beberapa projek pembangunan.

Penyelenggaraan peralatan dan pepasangan merupakan fokus utama bagi tahun 2019 bagi memastikan tiada gangguan operasi koheren dengan Indeks Prestasi Utama (KPI) BERNAMA. Malah penyelenggaraan secara berkala juga diberi penekanan bagi memastikan semua pepasangan di dalam bangunan beroperasi dengan efisien. Sebanyak RM 3 juta telah dibelanjakan pada tahun 2019 bagi pelbagai kategori (Modal dan Operasi) perbelanjaan

seperti pecahan berikut :

ADMINISTRATION & FACILITY DIVISION

Wisma BERNAMA building has been in operation for more than 35 years. In general, it is still in good condition and currently operated to its’ full potential as headquarter and as the only Malaysian National News Agency. Several activities have been planned and executed as to ensure the maintenance and services of relevant equipment and overall facilities operated to their utmost performance and efficiency. Foreign news agencies that are currently operating in Wisma BERNAMA are Indonesia News Agency (ANTARA), Vietnam News Agency (VNA) and Ikatan Setia Kawan Wartawan ( ISWAMI).

Until 2019, BERNAMA has been approved an allocation budget amounting to RM 96 million to facilitate the development projects.

The main item for year 2019 was to focus on the maintenance of equipment and facilities as to ensure no disruption to the daily operation which is parallel with the BERNAMA Key Performance Index (KPI). Furthermore, preventive maintenance scheduled was adopted as to ensure that all facilities are operated in an utmost efficiency. From the total expenditure allocated in 2019, RM 3 million has been spent in various categories (investment and operation) as shown in the graph below:

15.7%RM584,052

16.4%RM 74,631

13.9%RM486,086

2.6%RM90,583.18

Sewa RentalUtiliti UtilitiesInsurans InsurancesCukai & lesen Tax & licencesPenyelenggaraan Maintenance

51.5%RM 1,801,205

PENTADBIRANADMINISTRATION

Annual Report 2019 113

Pejabat – pejabat biro juga kekal secara keseluruhannya berada dalam keadaan yang baik. Pejabat Miri dan Tawau telah ditutup dan mereka mula beroperasi dari rumah manakala pejabat Labuan telah berpindah ke Kompleks Kementerian Komunikasi dan Multimedia Labuan. Berikut adalah maklumat berkenaan pejabat biro yang disewa :

In general, all bureau offices are in good condition. BERNAMA has closed offices in Miri and Tawau however the operation still being carried out from home. Also the Labuan office has been relocated to the Complex of Ministry Communication and Multimedia, Labuan. Below are the details of the rented bureau offices :

*Based on foreign Exchange Rate 19/02/2020

Jakarta ( Apartment)

Tawau

Pulau Pinang

Jakarta (Pejabat)

Ipoh

Terengganu

Singapore (Apartment)

Shah Alam

Sandakan RM1,000

RM1,200

1/1/2015 1/1/2016 1/1/2017 1/1/2018

Tempoh Penyewaan/ Rental Period

1/1/2019 1/1/2020 1/1/2021 1/1/2022

RM2,000

RM1,100

RM5,000

RM1,700

RM1,000

RM3,146.80

RM1,980

RM1,800

RM700

SGD4,400 (RM13,162)

SGD4,000 (RM11,966)

SGD12,853,000 (RM3,906)

SGD1,440 (RM5,991)

Singapore (Pejabat)

Teluk Intan

Miri

Labuan

Langkawi

Sibu

JUMLAH SETAHUN/ANNUAL TOTALRM548,052.56

Penyewa Pejabat Biro dan Ibu Pejabat : : The List of Tenant at Bureau Offices and Headquarter :

Mohamad Ohidul

Amanah Raya

Digi Telecomunication

Zalzah Services

Pro Photo Trading

Angkatan Media

7 Eleven

1/1/2015 1/1/2016 1/1/2017 1/1/2018

Tempoh Penyewaan/ Rental Period

1/1/2019 1/1/2020 1/1/2021

Johor RM550

Johor RM3,300

Indoor Antenna RM2,750

Ruang bumbung ( Wisma Bernama) RM2,800

Ruang bumbung ( Wisma Bernama) RM7,850

Perlis RM1,400

Perlis RM1,200

Perlis RM1,000

Kedah RM 650

Kantin RM1,500

Koperasi RM1,720

Chuping Solar Sdn Bhd

Edotco (Celcom)

TH Hatta

Maxix

JUMLAH SETAHUN/ANNUAL TOTALRM281,790

114 Annual Report 2019

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IMBASAN PERISTIWARecollections Of 2019

154 Annual Report 2019

KUALA LUMPUR, 12 Jan -- Ketua Pegawai Eksekutif (CEO) Pertubuhan Berita Nasional Malaysia (Bernama) Nurini Kassim bersama penghuni tetap Rumah Bakti Darussalam melihat sebahagian sumbangan berbentuk beg, kasut sekolah dan alat tulis pada Majlis Sumbangan Bernama Radio dan Uxera Sdn Bhd.Turut kelihatan Pengerusi Bernama Datuk Seri Azman Ujang, bekas CEO Bernama Datuk Zulkefli Salleh dan CEO Uxera Sdn Bhd, Muniyati Muhamad (kanan). Bernama menerusi stesen radio, Bernama Radio serta anak syarikatnya Uxera Sdn Bhd turut menyampaikan sumbangan wang tunai kepada pihak pengurusan rumah kebajikan tersebut atas inisiatif tanggungjawab sosial korporat (CSR).

KUALA LUMPUR, Jan 12 – Bernama chief executive officer Nurini Kassim with residents of Rumah Bakti Darussalam as they look at donations in the form of bags, school shoes and stationery provided by Bernama Radio and Uxera Sdn Bhd under a CSR initiative.At Nurini’s immediate right is Bernama chairman Datuk Seri Azman Ujang and, to his right, former Bernama CEO Datuk Zulkefli Salleh while Uxera CEO Muniyati Muhamad is at far right.

KUALA LUMPUR, 13 April – Presiden Kelab Akhbar Kebangsaan (NPC) Datuk Mokhtar Hussain (lima, kiri) menerima sumbangan daripada Pengarah Urusan Asean Business UBM Asia Group M. Gandhi (lima, kanan) pada Majlis Makan Malam Amal untuk Tabung Kebajikan Wartawan NPC.

KUALA LUMPUR, April 13 -- National Press Club (NPC) president Datuk Mokhtar Hussain (fifth, left) receives a donation from Asean Business UBM Asia Group managing director M Gandhi (fifth, right) at the NPC Charity Dinner for Journalist Welfare Fund.

KUALA LUMPUR, 11 Julai -- Pengerusi Bernama Datuk Seri Azman Ujang (tengah) menerima cenderamata daripada Pengerusi Perbadanan Labuan Datuk Seri Amir Hussien ketika menerima kunjungan di Wisma Bernama.Turut kelihatan Pemangku Ketua Pengarang Bernama Datuk Mokhtar Hussain (kanan).

KUALA LUMPUR, July 11 – Labuan Corporation chairman Datuk Seri Amir Hussien (left) hands over a souvenir to Bernama chairman Datuk Seri Azman Ujang during a visit to Wisma Bernama. At right is Bernama acting editor-in-chief Datuk Mokhtar Hussain.

KUALA LUMPUR, 25 Julai -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia Datuk Suriani Ahmad (dua, kiri) menerima cenderahati daripada Pengerusi Pertubuhan Berita Nasional (BERNAMA) Datuk Seri Azman Ujang (dua, kanan) ketika membuat lawatan kerja ke Wisma Bernama.Turut sama Ketua Pegawai Eksekutif Pertubuhan Berita Nasional Malaysia (BERNAMA) Nurini Kassim (kiri) dan Pemangku Ketua Pengarang (BERNAMA) Datuk Mokhtar Hussain.

KUALA LUMPUR, July 25 – Bernama chairman Datuk Seri Azman Ujang (second, left) hands over a souvenir to Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad during her visit to Wisma Bernama. At left is Bernama chief executive officer Nurini Kassim and at right, Bernama acting editor-in-chief Datuk Mokhtar Hussain.

Annual Report 2019 155

KUALA LUMPUR, 12 Jan -- Ketua Pegawai Eksekutif (CEO) Pertubuhan Berita Nasional Malaysia (Bernama) Nurini Kassim bersama penghuni tetap Rumah Bakti Darussalam melihat sebahagian sumbangan berbentuk beg, kasut sekolah dan alat tulis pada Majlis Sumbangan Bernama Radio dan Uxera Sdn Bhd.Turut kelihatan Pengerusi Bernama Datuk Seri Azman Ujang, bekas CEO Bernama Datuk Zulkefli Salleh dan CEO Uxera Sdn Bhd, Muniyati Muhamad (kanan). Bernama menerusi stesen radio, Bernama Radio serta anak syarikatnya Uxera Sdn Bhd turut menyampaikan sumbangan wang tunai kepada pihak pengurusan rumah kebajikan tersebut atas inisiatif tanggungjawab sosial korporat (CSR).

KUALA LUMPUR, Jan 12 – Bernama chief executive officer Nurini Kassim with residents of Rumah Bakti Darussalam as they look at donations in the form of bags, school shoes and stationery provided by Bernama Radio and Uxera Sdn Bhd under a CSR initiative.At Nurini’s immediate right is Bernama chairman Datuk Seri Azman Ujang and, to his right, former Bernama CEO Datuk Zulkefli Salleh while Uxera CEO Muniyati Muhamad is at far right.

KUALA LUMPUR, 17 Jan -- Majlis Pelancaran Program Property Hot Seat persembahan melalui Bernama TV oleh Sunsuria, di Tingkat 10 Wisma Bernama bersama Pengerusi Bernama Datuk Seri Azman Ujang (dua, kanan) dan Ketua Pengarang Bernama Datuk Zakaria Abdul Wahab (dua, kiri).

KUALA LUMPUR, Jan 17 – Launch of the Property Hot Seat Programme presented over Bernama TV by Sunsuria, at 10th floor Wisma Bernama with Bernama chairman Datuk Seri Azman Ujang (second, right) and Bernama editor-in-chief Datuk Zakaria Abdul Wahab (second, left).

KUALA LUMPUR, 9 Mei -- Duta Emiriah Arab Bersatu (UAE) ke Malaysia Khalid Ghanim Mohammad Al-Ghaith bergambar bersama Pengurusan Tertinggi Bernama ketika Majlis Iftar bersama pengamal media di Residensi Kedutaan UAE. Turut hadir Pengerusi Bernama Datuk Seri Azman Ujang (duduk, kiri), Ketua Pengarang Bernama Datuk Zakaria Abdul Wahab (duduk, kanan) dan Timbalan Ketua Pengarang Perkhidmatan Berita Dalam Negeri Datuk Mokhtar Hussain (berdiri, kiri).

KUALA LUMPUR, May 9 – United Arab Emirates (UAE) Ambassador Khalid Ghanim Mohammad Al-Ghaith (seated, centre) with some members of Bernama’s senior management at a breaking-of-fast event with media practitioners at the envoy’s residence.Bernama chairman Datuk Seri Azman Ujang (seated, left), Bernama editor-in-chief Datuk Zakaria Abdul Wahab (seated, right) and Bernama deputy editor-in-chief (domestic news service) Datuk Mokhtar Hussain (standing, left) also attended the event.

KUALA LUMPUR, 24 Julai -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah (empat, kiri) berkenan bergambar bersama Pemangku Ketua Pengarang, Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Mokhtar Hussain (tiga,kiri) dan Timbalan Ketua Pengarang Perkhidmatan Berita Antarabangsa (Bernama) Ahmad Fuad Yahya (kanan) selepas sesi temuramah khas bersama baginda di Istana Negara.Turut hadir, Editor Eksekutif Meja Berita Am, Perkhidmatan Berita Dalam Negeri (Bernama) Roslan Ariffin (kiri).

KUALA LUMPUR, July 24 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah (fourth, left) with editors after a special media interview at Istana Negara.Bernama was represented by acting editor-in-chief Datuk Mokhtar Hussain (third, left), deputy editor-in-chief (international news service) Ahmad Fuad Yahya (right) and executive editor (general news service) Roslan Ariffin (left).

MELAKA, 3 Ogos -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia (KKMM) Datuk Suriani Ahmad (kiri) tertarik melihat gambar sekumpulan kanak- kanak berpakaian Jalur Gemilang ketika melawat gerai Pertubuhan Berita Nasional Malaysia (Bernama) pada Pelancaran Bulan Kebangsaan dan Kibar Jalur Gemilang 2019 di Dataran Pahlawan.Turut kelihatan, Ketua Pegawai Eksekutif Bernama Nurini Kassim (kanan).

MELAKA, Aug 31 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad is drawn to a photograph of children attired in the Jalur Gemilang at a Bernama booth at the launch of the National Month and Fly Jalur Gemilang 2019 Exhibition at Dataran Pahlawan.Beside her is Bernama chief executive officer Nurini Kassim.

156 Annual Report 2019

CYBERJAYA, 25 Ogos -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia Datuk Suriani Ahmad bersama Pengerusi Suruhanjaya Komunikasi dan Multimedia Malaysia Al-Ishsal Ishak menyertai kayuhan ‘Merdeka Fun Ride’ bersama lebih 150 peserta.

CYBERJAYA, Aug 25 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (foreground, left) and Malaysian Communications and Multimedia Commission (MCMC) chairman Al-Ishsal Ishak (foreground, right) participate in the Merdeka Fun Ride along with over 150 people.

PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia.Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua kementerian menawarkan perkhidmatan kepada rakyat.Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.

PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the ministry’s Open Day.It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their services to the people.Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.

PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad cuba menggunakan kamera pada pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia bersempena Hari Terbuka Kementerian Komunikasi dan Multimedia.

PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad tries her hand at operating a camera during a tour of an exhibition in conjunction with the Open Day of the ministry.

5 Oktober 2019

KUALA LUMPUR, 17 Sept -- Ahli Parlimen Setiawangsa Nik Nazmi Nik Ahmad menyerahkan Sijil Malaysia Book of Records (MBOR) kepada Ketua Pengarang Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Mokhtar Hussain (tiga, kiri) selepas agensi berita itu berjaya mencatatkan rekod dalam Malaysia Book of Records (MBOR) bagi ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ selama 25 jam bermula 7 pagi 16 Sept di Wisma Bernama.Siaran langsung tanpa henti sehingga 9 pagi ini itu menyajikan informasi berguna bersempena Hari Malaysia dengan menyiarkan pelbagai rancangan interaktif dan bual bicara dalam empat bahasa menerusi semua saluran Bernama iaitu Bernama News Channel (BNC), Bernama Radio, Bernama.com serta semua platform media sosial agensi berita itu. Turut menyaksikan Pengarah Solusi Pemasaran MBOR Jwan Heah (tengah).Hadir sama Ketua Pegawai Operasi Bernama Radio Azlan Idris (dua, kiri), Pengurus Kanan Kewangan dan Akaun Sharifah Zaini Syed Zain (kiri) dan Ketua Pegawai Operasi Bernama News Channel Hakimi Zuffrida Mohd Zain (kanan).

KUALA LUMPUR, Sept 17 – Setiawangsa MP Nik Nazmi Nik Ahmad (second, right) hands over a Malaysia Book of Records certificate to Bernama editor-in-chief Datuk Mokhtar Hussain after Bernama set a record in the MBOR for the ‘Longest Non-Stop Live National Telecast in Various Languages’ over 25 hours from 7 am on Sept 16 at Wisma Bernama.Looking on are MBOR marketing solutions director Jwan Heah (centre), Bernama Radio chief operating officer Azlan Idris (second, left), Bernama News Channel (BNC) chief operating officer Hakimi Zuffrida Mohd Zain (right) and Bernama senior manager (finance & accounts) Sharifah Zaini Syed Zain (left).The non-stop live event up to 9 am on Sept 17 featured useful information in conjunction with the Malaysia Day broadcast via various interactive programmes and talk shows in four languages on all Bernama platforms, namely BNC, Bernama Radio, Bernama.com and social media networks.

PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia. Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua kementerian menawarkan perkhidmatan kepada rakyat. Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.

PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the ministry’s Open Day. It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their services to the people.Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.

Annual Report 2019 157

PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia.Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua kementerian menawarkan perkhidmatan kepada rakyat.Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.

PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the ministry’s Open Day.It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their services to the people.Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.

KUALA LUMPUR, 17 Sept -- Ahli Parlimen Setiawangsa Nik Nazmi Nik Ahmad menyerahkan Sijil Malaysia Book of Records (MBOR) kepada Ketua Pengarang Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Mokhtar Hussain (tiga, kiri) selepas agensi berita itu berjaya mencatatkan rekod dalam Malaysia Book of Records (MBOR) bagi ‘Siaran Langsung Kebangsaan Pelbagai Bahasa Tanpa Henti Paling Lama’ selama 25 jam bermula 7 pagi 16 Sept di Wisma Bernama.Siaran langsung tanpa henti sehingga 9 pagi ini itu menyajikan informasi berguna bersempena Hari Malaysia dengan menyiarkan pelbagai rancangan interaktif dan bual bicara dalam empat bahasa menerusi semua saluran Bernama iaitu Bernama News Channel (BNC), Bernama Radio, Bernama.com serta semua platform media sosial agensi berita itu. Turut menyaksikan Pengarah Solusi Pemasaran MBOR Jwan Heah (tengah).Hadir sama Ketua Pegawai Operasi Bernama Radio Azlan Idris (dua, kiri), Pengurus Kanan Kewangan dan Akaun Sharifah Zaini Syed Zain (kiri) dan Ketua Pegawai Operasi Bernama News Channel Hakimi Zuffrida Mohd Zain (kanan).

KUALA LUMPUR, Sept 17 – Setiawangsa MP Nik Nazmi Nik Ahmad (second, right) hands over a Malaysia Book of Records certificate to Bernama editor-in-chief Datuk Mokhtar Hussain after Bernama set a record in the MBOR for the ‘Longest Non-Stop Live National Telecast in Various Languages’ over 25 hours from 7 am on Sept 16 at Wisma Bernama.Looking on are MBOR marketing solutions director Jwan Heah (centre), Bernama Radio chief operating officer Azlan Idris (second, left), Bernama News Channel (BNC) chief operating officer Hakimi Zuffrida Mohd Zain (right) and Bernama senior manager (finance & accounts) Sharifah Zaini Syed Zain (left).The non-stop live event up to 9 am on Sept 17 featured useful information in conjunction with the Malaysia Day broadcast via various interactive programmes and talk shows in four languages on all Bernama platforms, namely BNC, Bernama Radio, Bernama.com and social media networks.

KUANTAN, 14 Sept -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah (dua, kanan) berkenan disembah maklum lokasi penemuan mayat suami isteri warga emas mangsa kebakaran oleh Pengarah Jabatan Bomba dan Penyelamat Malaysia (JBPM) Pahang Nor Hisham Mohamad (kiri) semasa baginda berkenan mencemar duli melawat lokasi kebakaran di Pekan Sungai Lembing. Baginda dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah sebelum itu berkenan menziarah dan mengurniakan sumbangan kepada mangsa kebakaran yang terdiri daripada 29 keluarga di Dewan Sekolah Jenis Kebangsaan (C) Sungai Lembing. Pada kejadian 1.30 pagi 31 Ogos lalu sebanyak 32 premis bangunan di Sungai Lembing terdiri daripada 20 kedai dua tingkat, 11 unit rumah setingkat dan sebuah perpustakaan terbakar.

KUANTAN, Sept 14 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah is briefed by Pahang Fire & Rescue Department director Nor Hisham Mohamad (left) at the site where the bodies of an elderly couple were found following a fire in Sungai Lembing town. Al-Sultan Abdullah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah had earlier handed over donations to 29 fire-victim families at the Sekolah Jenis Kebangsaan (C) Sungai Lembing hall.The fire, at 1.30 am on Aug 31, razed 20 double-storey shophouses, 11 single-storey houses and a library.

KUALA LUMPUR, 30 Okt -- Timbalan Menteri Luar Ukraine Sergiy Kyslytsya (kiri) mengadakan perbincangan bersama Pengerusi Pertubuhan Berita Nasional Malaysia (Bernama) Datuk Seri Azman Ujang (kanan) sempena mengadakan kunjungan di ibu pejabat Bernama sebagai sebahagian daripada lawatan kerja sulungnya ke negara ini, yang bermula Selasa. Turut sama Ketua Pengarang Bernama Datuk Mokhtar Hussain (dua, kanan), Timbalan Ketua Pengarang (Berita) Abdul Rahman Ahmad (tiga, kanan) dan Timbalan Ketua Pengarang (Perniagaan dan Kewangan) Khairdzir Yunos (empat, kanan). Delegasi Ukraine itu meluangkan masa selama 45 minit di Bernama, yang turut membabitkan lawatan ke Jabatan Media Digital agensi berita itu.

KUALA LUMPUR, Oct 30 – Ukraine Deputy Foreign Minister Sergiy Kyslytsya (left) led a delegation to the Bernama headquarters as part of his maiden working visit to Malaysia.The guests toured the editorial departments including the Digital Media Department during the visit to Wisma Bernama.The delegation had a meeting with Bernama senior management members, including chairman Datuk Seri Azman Ujang (right), editor-in-chief Datuk Mokhtar Hussain (second, right), deputy editor-in-chief (news) Abdul Rahman Ahmad (third, right) and deputy editor-in-chief (business & finance) Khairdzir Yunos (fourth, right).

PUTRAJAYA, 5 Okt -- Ketua Setiausaha Kementerian Komunikasi dan Multimedia, Datuk Suriani Ahmad (kiri) melawat ruangan pameran agensi-agensi di bawah Kementerian Komunikasi dan Multimedia sempena Hari Terbuka Kementerian Komunikasi dan Multimedia. Buat julung kalinya Karnival dan Hari Terbuka Putrajaya diadakan serentak bagi mengukuhkan integrasi Perbadanan Putrajaya (PPJ) bersama komuniti serta memberi peluang kepada semua kementerian menawarkan perkhidmatan kepada rakyat. Bagi memeriahkan karnival ini, sebanyak 37 acara menarik ditawarkan manakala sebanyak 23 kementerian dan 101 agensi kerajaan menawarkan lebih 200 perkhidmatan secara bersemuka dan terbuka yang diadakan selama sehari sahaja bermula jam 9 pagi sehingga 9 malam.

PUTRAJAYA, Oct 5 – Communications and Multimedia Ministry secretary-general Datuk Suriani Ahmad (left) toured an exhibition put up by the ministry’s agencies in conjunction with the ministry’s Open Day. It coincided with the Putrajaya Carnival and Open Day aimed at strengthening Putrajaya Corporation’s integration with the community and to give an opportunity for all ministries to offer their services to the people.Thirty-seven events were organised in conjunction with the carnival while 23 ministries and 101 agencies offered over 200 services face-to-face from 9 am to 9 pm.

158 Annual Report 2019

ABU DHABI, 29 Nov -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah berkenan beramah mesra bersama Timbalan Perdana Menteri UAE dan Menteri Dalam Negeri Sheikh Saif Bin Zayed Al Nahyan (kanan) di Abu Dhabi, Emiriah Arab Bersatu (UAE). Seri Paduka berangkat tiba di Abu Dhabi bagi lawatan peribadi.

ABU DHABI, Nov 29 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah with United Arab Emirates Deputy Prime Minister and Interior Minister Sheikh Saif Bin Zayed Al Nahyan (right). Al-Sultan Abdullah was on a private visit to Abu Dhabi.

KUALA LUMPUR, 17 Dis – Pengerusi BrandLaureate Tan Sri Rainer Althoff (dua, kanan) telah menyampaikan Brands of the Decade Award Category Integrated Media kepada Ketua Pengarang Bernama Datuk Mokhtar Hussain (dua, kiri) pada Majlis BrandLaureate Brand ICON Leadership Awards 2019. Di sebelah kanan sekali ialah Presiden Dunia The BrandLaureate Dr KKJohan.

KUALA LUMPUR, Dec 17 – The BrandLaureate chairman Tan Sri Rainer Althoff (second, right) presented Brands of the Decade Award Category Integrated Media to Bernama editor-in-chief Datuk Mokhtar Hussain (second, left) at the BrandLaureate Brand ICON Leadership Awards 2019. World President of The BrandLaureate Dr KKJohan is at right.

GEORGE TOWN, 21 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah berkenan berpimpin tangan ketika berjalan di atas Langur Way Canopy Walk sempena lawatan ke Bukit Bendera.

GEORGE TOWN, Dec 21 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah take a stroll on the Langur Way Canopy Walk during a visit to Penang Hill.

GEORGE TOWN, 22 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah melambai tangan sebelum berangkat pulang dengan pesawat khas di Lapangan Terbang Antarabangsa Pulau Pinang (LTAPP) Bayan Lepas di sini setelah membuat lawatan rasmi tiga hari ke Pulau Pinang.

GEORGE TOWN, Dec 22 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah bid farewell after completing a three-day official visit to Penang.Their Majesties returned to Kuala Lumpur by a special flight from the Penang International Airport at Bayan Lepas.

Annual Report 2019 159

LONDON, 12 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah berangkat pada Majlis Santapan Tengah Hari bersama Ratu Elizabeth II di Istana Buckingham.

LONDON, Dec 12 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah attended a luncheon hosted by Queen Elizabeth II at Buckingham Palace.

KUALA LUMPUR, 18 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah bersama Presiden Turki Recep Tayyip Erdogan dan isteri Emine Erdogan di Istana Negara semasa lawatan ke Malaysia. Erdogan menghadiri Sidang Kemuncak Kuala Lumpur 2019.

KUALA LUMPUR, Dec 18 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Hajah Azizah Aminah Maimunah Iskandariah with visiting Turkish President Recep Tayyip Erdogan and his wife Emine Erdogan at Istana Negara. Erdogan attended the Kuala Lumpur Summit (KL Summit) 2019.

GEORGE TOWN, 21 Dis -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah dan Raja Permaisuri Agong Tunku Azizah Aminah Maimunah Iskandariah berangkat menghadiri majlis santapan tengah hari di Restoran Hameediyah, Lebuh Campbell.

GEORGE TOWN, Dec 21 -- Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah and Raja Permaisuri Agong Tunku Azizah Aminah Maimunah Iskandariah on their way to have lunch at Restoran Hameediyah in Lebuh Campbell.

160 Annual Report 2019

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Annual Report 2019 161

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Ketua Penyunting Meja Penyuntingan Bahasa Inggeris /Chief English Subs DeskNOR HASLIZA BINTI ABDULLAH [email protected] Pegawai Berita, Meja Sukan / Journalist Sports DeskKARINA BINTI IMRAN [email protected]

Ketua Jenayah & Meja Keselamatan / Head Crime & Security DeskMUHAMMAD AFIQ BIN MOHD ASRI [email protected]

Editor Meja Mahkamah / Editor Court Desk SURIATI SIDEK AHMAD [email protected] Ketua Meja Metro / Head Metro DeskNURHAFIZAH BINTI TAN [email protected] Editor Foto / Editor PhotoMOHAMAD BAKRI BIN DARUS [email protected]

Ketua Jurufoto / Chief PhotographerZID OMAR [email protected]

Ketua Meja Rencana & Penulisan Strategik / Head Strategic Planning & Features DeskERDA KHURSYIAH BINTI BASIR

Pegawai Berita Meja Fact Check / Journalist Fact Check DeskALI IMRAN BIN MOHD NOORDIN [email protected]

PERKHIDMATAN BERITA PERNIAGAAN DAN KEWANGAN / BUSINESS AND FINANCIAL NEWS SERVICE

Timbalan Ketua Pengarang / Deputy Editor-in-Chief KHAIRDZIR BIN MD. YUNUS [email protected] Setiausaha Pejabat / Office SecretarySITI BALQISH BINTI RUSLI [email protected]

Editor Eksekutif Meja Berita Ekonomi / Executive Editor Economic News DeskMOHD HAIKAL BIN MOHD ISA haikal.isabernama.com

Ketua Penyunting Meja Penyuntingan Bahasa Malaysia /Chief Bahasa Malaysia Subs DeskAZLINA BINTI AZIZ [email protected]

162 Annual Report 2019

Ketua Penyunting Meja Penyuntingan Bahasa Inggeris /Chief English Subs DeskMUSTAFA ALBAKRI BIN BAHAROM

PERKHIDMATAN BERITA ANTARABANGSA / INTERNATIONAL NEWS SERVICE

Timbalan Ketua Pengarang / Deputy Editor-in-Chief JAMALUDDIN BIN MUHAMMAD [email protected]

Setiausaha Pejabat / Office SecretaryMOHAMAD HELMI SYAFIK MOHAMAD AWAL [email protected]

Penyunting / Editor RAVICHANDRAN A/L RAJAMANICKAM [email protected]

Penyunting Meja Penyuntingan Bahasa Melayu / Editor Bahasa Malaysia Subs DeskAYUDALITA BINTI PENDEK [email protected]

Penyunting Meja Penyuntingan Bahasa Inggeris / Editor Chief English Subs DeskSHARIFAH ARFAH SYED MESTADDIN

Ketua Meja Bahasa Arab / Head Arabic DeskMUHAMMAD ANWARUDDIN ABDUL WAHAB [email protected]

Penyunting NAM News Network (NNN) / Editor NNNTajul Muhammad Majidi Abdul Majid [email protected]

Ketua Meja Mandarin / Head Mandarin DeskCHIANG HEE TZE [email protected]

BAHAGIAN DIGITAL MEDIA / DIGITAL MEDIA DIVISION

Ketua Digital Media / Head Digital MediaSAKINA BINTI MOHAMED [email protected]

BAHAGIAN PERANCANGAN STRATEGIK/STRATEGIC PLANNING DIVISION

Ketua Perancangan Strategik / Head Strategic Planning NUR-UL AFIDA KAMALUDIN [email protected]

UNIT PEMBANGUNAN BERNAMA ONLINE/BERNAMA ONLINE DEVELOPMENT(BOLD) UNIT

Ketua Unit Pembangunan BERNAMA Online (BOLD) / Head BOLDABU BAKAR MOHAMED [email protected] Penganalisis Data, Data Inteligence Centre / Data Analysis, Data Inteligence CentreJENNY IMANINA LANONG ABDULLAH [email protected]

JABATAN KEWANGAN & AKAUN / FINANCE AND ACCOUNTS DEPARTMENT

Ketua / HeadSHARIFAH ZAINI SYED ZAIN [email protected]

Setiausaha Pejabat / Office SecretaryNURUL AKIERA I ZAKARIA [email protected]

Pengurus Akaun / Accounts ManagerNUR-LIYANA AYUB [email protected]

Pengurus Pentadbiran & Pengurusan Fasiliti / Manager, Administration & Facility ManagementHASNI FARLINA ABDUL HASIM [email protected]

Annual Report 2019 163

JABATAN MODAL INSAN / HUMAN CAPITAL DEPARTMENT

Pemangku Ketua / Acting HeadSHARIFAH ZAINI SYED ZAIN [email protected]

Setiausaha Pejabat / Office SecretaryISFAHANIM MOHD HASSAN [email protected]

Pengurus Sumber Manusia / Human Resource ManagerMARZUKI MD SALEH [email protected]

Pengurus Kanan Pusat Kecemerlangan & Latihan / Senior Manager Excellence Centre & Training SYED KHEDHER BIN ISMAIL AL QUDSY [email protected]

Pengurus Pengurusan Pengetahuan / Manager Information ManagementHASNITA HJ IBRAHIM [email protected] Pengurus Employee Engagement / Manager Employee Engagement MARIATI BINTI MOHD ARIF [email protected]

BERNAMA TV

Ketua Penyiaran / Head of Broadcasting ROSLAN ARIFFIN [email protected]

Setiausaha Pejabat / Office SecretaryMUHAINI DAMALINA FAHIMAH MHD. DARWAZI @ MOHD DARWAZI [email protected]

Pengurus Saluran / Channel ManagerHAKIMI ZUFFRIDA MOHD ZAIN [email protected]

Ketua TV / Head TVARUL RAJOO DURAR RAJ [email protected]

BERNAMA RADIO

Ketua Penyiaran / Head of Broadcasting ROSLAN ARIFFIN [email protected]

Ketua Radio / Head RadioAZLAN IDRIS [email protected]

Eksekutif Pentadbiran / Administration ExecutiveSITI NORSYAZWAN MOHD SUFIEE [email protected] Pengurus Bahagian Berita / Senior News ProducerENDOK BALEANA BACHOK [email protected]

JABATAN NIAGA / BUSINESS DEPARTMENT

Pengurus Jualan Digital / Manager, Digital Sales MASTURA HASSAN [email protected] Pengurus Perkhidmatan Langganan / Manager Subcriber ServicesMOHD NOOR ATAN [email protected]

Pengurus Perhubungan Media & Pengurusan Acara / Manager Media Relations & Event Management ZARIA MOHD NASRI [email protected]

164 Annual Report 2019

Pengurus Pembangunan Perniagaan dan Komunikasi Pemasaran / Manager Business Development & Marketing CommunicationsRAJ ANILA A/P K KANNIAH [email protected]

Pengurus Jualan (TV) / Manager Sales (TV) MOHD FARHAN MUSTAFA KAMAL [email protected] Pengurus Jualan (Radio) / Manager Sales (Radio)RAZIYAZA MOHAMMED [email protected]

UXERA SDN BHD

Ketua Pegawai Eksekutif / Chief Executive OfficerMUNIYATI MUHAMAD [email protected]

Eksekutif Kanan Sumber Manusia & Pentadbiran /Senior Executive Human Resource & AdministrationNORUL AKMA ABD HAMID [email protected]

Akauntan / AccountantWAN ABDUL RAHMAN ADNAN [email protected]

Penolong Pengurus Teknikal & Perisian / Assistant Manager Technical & SoftwareASRI JUNIN [email protected]

Pengurus Sumber Manusia & Pentadbiran / Manager Human Resource & Administration LASIAH ABU BAKAR [email protected]

Annual Report 2019 165

BIRO PERLIS/PERLIS BUREAUNo. 54 & 56Jalan Medan Raja Syed Alwi01000 KangarPerlisTel : 04-976 3229Faks : 04-976 4618

Ahmad Muliady Bin Hj Abdul [email protected]

PEJABAT PEWARTA LANGKAWI / LANGKAWI OFFICE CORRESPONDENT No. 8003, Chogm VillaJalan Seri Lagenda Kuah07000 LangkawiKedahTel : 012 8451005Faks : 04-961 0899

Noor Bakhtiar Bin Ahmad(pewarta)[email protected]

BIRO PUTRAJAYA /PUTRAJAYABUREAUAras 2, Lot 4G9Kementerian Komunikasi & Multimedia MalaysiaPersiaran Perdana, Presint 362099 PutrajayaTel : 03-8911 7830/7831Faks : 03-8911 7846

Leslean Binti [email protected]

BIRO JOHOR / JOHOR BUREAU6A, Jalan SerampangTaman Pelangi 80050 Johor BahruTel : 07-333 8372Faks : 07-332 9105

Nor Baizura [email protected]

BIRO KELANTAN/KELANTAN BUREAULot 727, Seksyen 9Jalan Che Kadir15000 Kota Bharu, Kelantan Tel : 09-742 2957Faks : 09-747 1088

Zahidi B [email protected]

BIRO SARAWAK/SARAWAK BUREAU169E, 1st Floor, Lorong 9 Jalan Satok93752 Kuching, SarawakTel : 082-240 426Faks : 082-259 [email protected]

BIRO PULAU PINANG / PULAU PINANG BUREAU39B, Jalan Ragoon10400 GeorgetownPulau PinangTel : 04-229 9689Faks : 04-229 9888

Nur Adila Bt Abdul [email protected]

BIRO PERAK / PERAK BUREAUNo. 3, Medan Istana 3Bandar Ipoh Raya30000 IpohPerakTel : 05-255 7012Faks : 05-255 8545

Salawaty Binti [email protected]

BIRO MELAKA/ MELAKA BUREAUNo. 13-2, Jalan AKP 1Taman Ayer Keroh Permai75450 Hang Tuah Jaya Melaka Tel : 06-253 1323Faks : 06-253 1326

Fadzli Bin [email protected]

BIRO PAHANG/ PAHANG BUREAUTingkat 1,99Jalan Beserah23500 KuantanPahangTel : 07-333 8377Faks : 07-332 9105

Siti Salwa Bt [email protected]

BIRO SABAH/SABAH BUREAUKompleks BersepaduKementerian Penerangan, Komunikasi & Kebudayaan Aras 2, Off Jalan Lintas, Kepayan 88200 Kota KinabaluTel : 088-211 546Faks : 088-215 886

Haslin B [email protected]

BIRO KEDAH/KEDAH BUREAUNo. 1904, Tingkat Bawah & SatuJalan Stadium05100 Alor Setar, KedahTel : 04-733 4199/733 2834Faks : 04-731 4288

Rhoma Ahamd Bin [email protected]

BIRO SELANGOR/SELANGOR BUREAUF5-10-2, Jalan Multimedia 7/AG Citypark, I-City 40000 Shah AlamSelangorTel : 03-5521 8650Faks : 03-5521 8652

Siti Aisyah Bt [email protected]

BIRO NEGERI SEMBILAN /NEGERI SEMBILAN BUREAUNo. 14, Jalan Sri Rahang 170100 SerembanNegeri SembilanTel : 06-762 4873Faks : 06-762 5331

Mohd Hisham Bin Abdul [email protected]

BIRO TERENGGANU/ TERANGGANU BUREAU1102, Tingkat 1Jalan Sultan Sulaiman20000 Kuala TerengganuTerengganuTel : 09-622 6991Faks : 09-622 1557

Zalina Maizan Binti Engah@[email protected]

PEJABAT PEWARTA LABUAN/LABUAN OFFICE CORRESPONDENT SS03 Kompleks Sukan Laut Antarabangsa87000 Wilayah Persekutuan LabuanTel : 087-422910Faks : 087-421910

Jailani Hassan

BIRO DALAM NEGERI / DOMESTIC BUREAUSKETUA BIRO / BUREAU CHIEF

166 Annual Report 2019

BIRO JAKARTA /JAKARTA BUREAU

Wisma ANTARA, Lantai 16,Suite 1609 Jalan Merdeka Selatan 17Jakarta Pusat 10110Indonesia Tel : 00-6221-385 7626Faks : 00-6221-384 0970

Mohamad Shukri [email protected]

BIRO SINGAPURA /SINGAPURA BUREAU

6 Eu Tong Sen StreetThe Central #08-06Singapore 059817Tel : 02-235 6521Faks : 02-235 6528

Massita Binti [email protected]

BIRO BANGKOK/BANGKOK BUREAU

Tai Ping Towers Condominium,Unit 2237582 Sukhumvit 63 Klongtua Vattana,Bangkok 10110, ThailandTel : 006623924017Faks: 006627116017

Linda Khoo (Khoo Hui Li)

BIRO LUAR NEGERI / OVERSEAS BUREAUSPEWARTA LUAR NEGERI / FOREIGN CORRESPONDENT

Annual Report 2019 167

168 Annual Report 2019