AIR INDIA LIMITED INFLIGHT CATERING TENDER-JAIPUR

AIR INDIA LIMITED

INFLIGHT CATERING TENDER-JAIPUR – 2019

Tender Ref : DIS/JAI/7-T/ 290

Annexure-1-JAI-2019

Important- Please do not E Mail copies of your Technical/Commercial Bids.

Offers must be submitted in sealed envelopes as prescribed.

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Subject: Supply of Catering Meal Uplifts at Jaipur International Airport,

Jaipur, Rajasthan.

Air India Limited invites quotations on Two Bid system i.e. Technical Bid and

Commercial Bid, from well-established Inflight Caterers to undertake its Inflight Catering at

Jaipur International Airport, Jaipur, Rajasthan for Air India’s Domestic and International

flights and its wholly owned subsidiary companies i.e. AASL and Air India Express flights

effective November-2019 as per the details given here under: -

Submission of documents for Air India’s In-Flight Catering.

1. QUANTITY: - Air India is operating various aircrafts for its international/ domestic operations out of

Jaipur requiring Major & / or Minor Meals. This tender is issued for 100 % of the

total volume of business. The existing flight/meal schedule effective-July, 2019 is

attached herewith as Annexure-D-SKED-JAI-2019. This schedule is subject to

Airline’s requirements and may change as and when the Airline decides so.

The Catering Contract will be for an initial period of Two (02) years which

can be extended for a period of another One (01) year on the same terms &

conditions, subject to satisfactory performance of the Caterer. The contract is

expected to commence from November-2019 tentatively.

In case of new caterer is engaged by Air India Ltd. for the first time, contract will be

entered for One year and shall be reviewed after one year for its extension for second

year and so on.

The Caterers may quote their rates for a period of Two years as required

and also shall hold the prices firm for the entire period of two years from the

actual date of commencement of the Agreement/Contract. The rates agreed upon

shall remain firm for the first TWO year period of the contract and for THIRD year,

Price escalation as per CPI based price increase will be applied with the same terms

and conditions. CPI increase would be shared between Air India and Caterer in

the ratio 60:40. Air India will give 60% of the CPI percentage increase and

Caterer will absorb 40 % of the CPI increase. In case of decrease in CPI, 100% of

the decrease will be passed on to Air India.

.

● Air India Limited proposes to engage only One Caterer for In-flight services requirement

ex-Jaipur. However in case business is allocated to more than one Caterer, a higher

percentage will be allotted to L-1 and lesser percentages of business to the remaining

caterer/caterers. For example if two caterers are engaged, then business shall be

distributed in 60:40 ratios between L-1 & L-2 caterers. In the event of only one successful

caterer as L-1 with no successful caterer as L-2, then 100% Business will be given to the

concerned caterer (L-1). The proposal to enlist and allocate business to more than one

caterer will be subject to next higher quote caterer, expected to match the rates of L-1.

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● In case, it is observed that, the caterer engaged against this tender are not having

capability to carry out the percentage of allocated business to the performance

satisfaction of Air India, then the percentage of business allocation will be reviewed

on the basis of their capacity constraint and performance of the caterer. Allocation of

flights/Distribution of Business will be at the sole discretion of Air India and shall be

determined not only on rates offered but also on the capability/quality of food,

infrastructure etc..

2. CONDITIONS: - Following conditions must be fulfilled by the Caterer to be

eligible for the Tender bid :-

2.1 Caterer must have experience in the business of catering to International/Domestic

scheduled airlines including Inflight/On Ground service for at least 03 years at any

airport in India, during the last five year period as on 30.06.2019.

2.2 The Caterer should have own flight-kitchen or a catering establishment with FSSAI

Certification and other required / mandatory government approvals ,if any, for in-

flight catering services, in the vicinity of and easy accessibility to Jaipur International

Airport, Jaipur.

2.3 Caterer must have adequate infrastructure facilities including flight Kitchen facility,

availability of sufficient number of Hi-lifts, transportation service to cater to Air India

and its subsidiary airlines i.e. AIASL and AI Express flights at Jaipur.

2.4 Average Annual Financial turnover for the last two consecutive years (2016-17 &

2017-18) should not be less than Rs 90 lakh per annum. Attach copies of the Audited

Financial statement along with Income Tax Return for the last 2 Financial Years i.e.

2016-17& 2017-18.

2.5 The caterer must have valid PAN in their name

2.6 The caterer must have valid GST /TIN in their name

2.7 Meal production capacity: The caterer must have minimum capacity of production of

1000 (all types) meals per day.

2.8 Security Clearance: Must have valid BCAS security clearance certificate for

providing catering supplies to Airlines operators at Jaipur Airport.

2.9 Caterer should have access to the airport for their staff as well as vehicles and have

facility to provide 24 hours service, if required.

Security Measures: It shall be binding on the part of the caterer to abide itself by the

security measures required by the Airline at all times. Security norms laid down by

Bureau of Civil Aviation Security (BCAS) attached as Annexure-F-Security

Norms-JAI-2019.

3. TECHNICAL BID :- As perAnnexure-A-JAI-2019- To be downloaded, relevant

columns to be filled in and printed hard copy (duly stamped &signed on all pages)

along with a soft copy to be saved in a Pen Drive clearly marked as Technical Bid-

Annexure-A must be submitted in a separate envelope, sealed & marked-“

Technical Bid- Catering Tender, AIR INDIA Ltd., Jaipur-2019”).

4. Earnest Money Deposit ( EMD):

Caterer has to remit Earnest Money Deposit (EMD) of Rs12,00,000/- (Rupees

Twelve Lakhs only) along with the Technical Bid.

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a. Earnest Money Deposit (EMD):Rs12,00,000/- (Rupees Twelve Lakhs only)

by way of Bank Draft/Bankers Cheque drawn on a scheduled Commercial

Bank valid for 90 days in favour of “Air India Limited” payable at NEW

DELHI should be submitted along with the Tender (Technical Bid).

b. Since the EMD amount is more than Rupees Five Lakhs, the same can

also be submitted in the form of Bank Guarantee. The Bank Guarantee

should be issued from any scheduled Commercial Bank, (preferably an

Indian Bank) in an acceptable form and should be valid for a period of

225 days (180+45). No other mode of payment is acceptable.

c. Firms/Caterers having valid registration with MSME are eligible for EMD

exemption. A copy of a valid certificate of registration with MSME must be

provided by the tenderer for seeking exemption of EMD.

d. Earnest Money Deposit will not carry any interest.

e. Earnest Money Deposit amount in respect of successful Bidder/s

will be adjusted against Security Deposit.

f. Earnest Money Deposit in case of unsuccessful Bidder/s will be

refunded only on finalization of the tender.

g. In case, the successful Bidder fails or refuses to accept the contract

offered, the Earnest Money Deposit will be forfeited.

4.1 In case of new/ additional service/s, item/s required by the Airline after the signing of

the Memorandum of Understanding, the caterer shall provide the same and the

charges / prices applicable thereof will be as discussed and mutually agreed upon.

5. COMMERCIAL BID :- (To be filled and submitted in a separate envelope, sealed

& marked-“ Commercial Bid-Catering Tender, AIRINDIA LIMITED, Jaipur-

2019”). Caterer to ensure that any information pertaining to financial aspect should

form a part of the Commercial Bid and not a part of the Technical Bid and in the

event of non-conformity, the tender bid may stand rejected. The decision in the

matter shall be at the sole discretion of Air India Limited. It must be clearly

understood that actual upliftment from Jaipur as per annexure D is indicative. The

airline at its discretion may decide to uplift catering items from any other destination

due to cost advantage or any other reason.

5.1 ANNEXURE-B-I-JAI-2019: Proposed Draft Catering Agreement (To be

downloaded separately). The caterer must go through the proposed draft

Catering Agreement and confirm its acceptance of all the clauses thereof

along with the technical bid only on caterer’s letterhead as per Annexure-C-

3.

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5.2 ANNEXURE-B-II-JAI-2019:QUOTATION:-This document is prepared

in an Excel worksheet viz Annexure-B-II-A,B & C-BID-JAI-2019.xls

(which should be downloaded). This Excel Workbook consists of Three

worksheets.

● Menu items for Pax and Crew (Annexure-B-II-A)

● Bought Out Items / Ancillaries (Annexure-B-II-B)

● Handling / Hi-lift Charges. (Annexure-B-II-C)

Price quotations must be entered in the relevant Price Columns of

worksheets and the entire file must be submitted in soft copy in Two Pen

Drives (One marked as Original and second marked as Backup) along with a

hard copy, duly stamped & signed on all pages and must be submitted in a

separate envelope, sealed & marked-“ Commercial Bid-Catering Tender,

AIR INDIA LIMITED, Jaipur-2019”

6. GENERAL INSTRUCTIONS:-

6.1 The Excel Workbook for submitting Commercial Bids. The attached Excel

Workbook namely “Annexure-B-II-A, B, C -BID-JAI-2019.xls.” contains meal

items tabulated in the following Worksheets:

1. Menu items for Pax/Crew (Annexure-B-II-A)

2. Bought Out Items / Ancillaries (Annexure-B-II-B)

3. Handling / Hi-lift Charges. (Annexure-B-II-C)

6.2 The Menus worksheet contains the items of the menus along with the required

weights. Please key in the prices offered in the column alongside these items. Please

do not alter or delete the data in these columns and also do not add/delete any rows in

this workbook.

6.3 It is mandatory that tenderer must Quote for all items mentioned in the Annexure

B-II-A. As the prices submitted in this column would be used to compute the

commercial bid, please use only numerical values in this column.

L-1 Criteria is specified in commercial bid in Annexure B-II-C.

7 Annexure-D-SKED-JAI-2019.xls - Containing Proposed Schedule of flights ex-

JAI Meal Codes and Configuration of Aircrafts.

Kindly note the following:- a. The schedule given for International and Domestic flights of Air India Ltd.,

AIASL & Air India Express in Annexure-D-SKED-JAI-2019.xls is a

guideline and is subject to Airline’s requirement and may change as and

when the Airline decides to do so.

b. Configuration given in Annexure-D-SKED-JAI-2019.xls is the

configuration of different type leased and / or owned aircraft of the Airline.

However the configuration may change as per the Airline’s requirement.

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8. STORAGE OF BONDED / NON BONDED ITEMS OF THE AIRLINE(if

required):

a) For catering to Airline’s flights, Caterer should have adequate storage facility

at no extra cost to the Airline, and they shall be required to collect Non

Consumable/Consumable Bonded/Non Bonded items that will be issued by

Air India Ltd., New Delhi / Mumbai.

b) At any given time, the caterer, at no extra cost to the airline, shall be required

to store Airline’s floating stock of Non-Consumable and Consumable Bonded

/ Non Bonded items in a separate designated area at the Caterer’s premises as

per the rules and regulations of Custom. In this respect, Airline shall not be

responsible for any contravention of laws, rules and regulations of Customs

and / or any other Government/Statutory Authorities by the caterer. The

caterer shall indemnify the airline against loss, if any, sustained by the airline

due to the contravention of such Customs or any other formalities as

mentioned above.

9. SUBMISSION & LAST DATE OF TENDER: -

The Tender Documents completed in all respect should be submitted as follows: -

10.1 First sealed envelope super scribed as, “Technical Bid-Catering Tender,

AIRINDIA LIMITED, JAIPUR-2019” as per annexure A containing the technical

details as per Point 2 above, in the prescribed format (Both, the signed printed copy

and the soft copy in a Pen Drive and:

a. EMD of Rs12,00,000/- in favour of Air India Limited

b. Annual turnover for the last 02 years should not be less than 90

Lakhs / Year. Attach copies of the Audited Financial statement along

with Income Tax Return for the last 2 Financial Years i.e. 2016-17&

2017-18.

c. Copies of the Contact / PO released in their favor for catering to

International/Domestic scheduled Airlines starting from 01.01.2016.

d. The caterer must have valid PAN in their name.

e. The caterer must have valid GST / TIN in their name.

f. Copy of BCAS security clearance for providing catering supplies to

Airlines Operator at Jaipur.

g. Meal production capacity:- The Caterer must have minimum capacity of

production of 1000 (all types) of meals per day.

h. Understanding & acceptance of draft proposed agreement as per Point 5.1

above. This should be in the form of a letter addressed to undersigned as

per C-3 of Annexure-C. In case of any deviation to our proposed

agreement; the same should be clearly specified.

i. The technical bid should have all relevant documents as specified.

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10.2 Second sealed envelope super scribed as, “Commercial Bid- Catering Tender,

AIRINDIA LIMITED, JAIPUR-2019”as per annexure B-II-A,B & C , the same to contain:-

i) A Pen Drive containing the Menu price quotations (as mentioned in Point

5.2) along with a backup copy of the same on another Pen Drive.

ii) Hard Printed copy of “Annexure-B-II-A,B & C -BID-JAI-2019.xls.”

consisting of price quotations of Menu Items–International & Domestic

Flights, Ancillary items and Hi-Lift/Handling, duly stamped & signed by

caterer on each and every page (This must be exactly the same as that of the

contents of the file “Annexure-B-II-A,B & C -BID-JAI-2019.xls.” in a Pen

Drive)

10.3 The Caterer should quote Rates excluding of applicable Govt Taxes /

Levies, Airport royalty as follows:-

a. Applicable GST on food items.

b. AAI Royalty/Damage charges will be reimbursed separately subject to

submission of payment receipt. Presently AAI is charging at the rate (13%) instead of

5% as per the arbitration awarded by ministry of civil aviation (MOCA). In view of

the same, an undertaking from the successful Caterer is required to be submitted for

refunding to Air India, the difference of AAI levy paid, in case there is reduction in

the levy based on guidelines received from MOCA in this regard.

This information should be on Caterer’s letterhead and should be submitted

separately along with the Commercial Bid.

10.4 Caterer interested in offering discounts like Volume Discount, Prompt Payment

Discount etc., should clearly indicate and quantify the same. This information should

be on caterer’s letterhead and should be submitted separately along with the

Commercial Bid.

10.5 Any other charges that the Caterer propose to levy but not included in the above

document supplied to them and which may have commercial implication, the same

may be reflected in the Commercial Bid. This information should be on caterer’s

letterhead and should be submitted separately along with the Commercial Bid.

10.6 The Caterer shall hold the prices firm for the entire period of Two years from

the actual date of commencement of the Agreement. The rates agreed upon shall

remain firm for the first 02 year period of the contract. For Third year, Price

escalation as per CPI based price increase will be applied as follows:

Price Escalation:

CPI Based price increase:

Third Year: The base rate (first two years of the contract) would be increased on the

basis of CPI published by Government of India and would be shared between Air

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India and Caterer in the ratio 60:40. Air India will give 60% of the CPI percentage

increase and Caterer will absorb 40 % of the CPI increase. In case of decrease in CPI,

100% of the decrease will be passed on to Air India. However there will be no

complaint from both parties, it will be on mutual agreement.

10.7 Both these separately sealed envelopes (marked as Technical Bid- Catering Tender,

Air India, Jaipur-2019 and Commercial Bid- Catering Tender, Air India,

Jaipur-2019) are to be placed in Master envelope, sealed and then sent by Courier /

person only to reach in the office of the GM(MM),Air India Limited, Materials

Management Department, Old Chefair Building, IGI Airport, Terminal -1B,

New Delhi-110 037 latest by 1430 hrs on or before 04.09.2019

(Wednesday).Tender bids received not in conformity to this procedure shall be

liable for rejection.

10.8 Technical Bid will be opened at 1430 hrs. on 04.09.2019(Wednesday) local time

in the office of GM(MM), Air India Limited, Materials Management

Department, Old Chefair Building, IGI Airport, Terminal -1B, New

Delhi-110 037. The Bidders/Tenderers/Caterers, who wish to attend the

Tender opening may do so or send their representative with authorization

letter on their company letter head as per C-2 of Annexure ‘C’ duly signed by

their authorized signatory for presenting at the time of opening of the

Tender at above address, date and time.

11 GENERAL: -

11.1 Extensions of the deadline for submission of the tender bid will not be possible and

the submission of the Tender beyond the deadline will not be accepted. However,

changes, if any, in the deadline for submission, will be at the sole discretion of AIR

INDIA LIMITED.

11.2 The quotation submitted in the Tender will be valid for a minimum period of 180

days. In any case, the prices will remain firm for a minimum period of two years from

the actual date of commencement of the Agreement. For the third year please refer

Clause 10.6 above.

11.3 The Commercial Bids of those bidders qualifying on the basis of their Technical Bid

and/or the physical inspection of their establishments and/or the operational

requirement of Air India will only be considered. The decision in this regard will be

at the sole discretion of AIR INDIA LIMITED.

11.4 Tender bid not submitted as per the guidelines stated above, are liable for rejection.

AIR INDIA’s decision in this regard will be final and binding on all concerned.

11.5 AIR INDIA LIMITED reserves the rights to reject any tender either in part or full

and/or annul the tender process without assigning any reason and without any liability

whatsoever.

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12.0 Benefits/Preference for Micro & Small Enterprises (MSEs):

12.1 From time to time, the Government of India lays down procurement policies

to help inclusive national economic growth by providing long term support to

small and medium enterprises and disadvantaged sections of society and to

address environmental concerns. The Procurement Policy for Micro and Small

Enterprises, 2012 has been notified by the Government in exercise of the

powers conferred in Section 11 of the Micro, Small and Medium Enterprises

Development (MSMED) Act, 2006. Details of the policy are available on the

MSME website.

12.2 Micro and Small Enterprises (MSE) must, along with their offer, provide

proof of their being registered as MSE (indicating the terminal validity date of

their registration) for the item tendered, with any agency mentioned in the

notification of the Ministry of Micro, Small and Medium Enterprises (Ministry

of MSME), indicated below:

i. District Industries Centre

ii. Khadi and Village Industries Commission

iii. Khadi and Village Industries Board

iv. Coir Board

v. National Small Industries Corporation

vi. Directorate of Handicraft and Handloom

vii. Udyog Aadhar Memorandum

viii. Any other body specified by the Ministry of MSME

12.3 The MSMEs are exempted from payment of Earnest Money Deposit, subject

to furnishing of the relevant valid certificate for claiming exemption.

12.4 The SD clause will be applicable to MSME vendors. However, in case of

MSME vendors the SD/BG can be submitted on yearly basis, renewable every

year (Applicable in case of contracts of validity period more than 12 months).

12.5 Timely payments to MSME suppliers are of essence. The agreed period of

payment must not exceed forty-five days after the supplies.

12.6 Price Preference – In tender, Participating Micro and Small Enterprises

(MSE) quoting price within price band of L1 + 15% (fifteen per cent) shall

also be allowed to supply a portion of requirement by bringing down their

price to L1 price in a situation where L1 price is from someone other than a

MSE and such MSE shall be allowed to supply upto 25 (twenty five)

percent of the total tendered value. The 25 (Twenty five) percent quantity is to

be distributed proportionately among these bidders, in case there are more than

one MSMEs within such price band.

In case of split tender quantity, the following shall apply –

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a) L1 vendor whether MSE or non-MSE i.e. irrespective of his status shall be

awarded the quantity as per declared ratio eligible for L1 vendor.

b) MSEs in the price band of L1 +15% and matching the L1 price will be awarded

25% of the tendered quantity equally from the declared ratio of the L2 vendor. The

balance quantity will be awarded to L2 bidder provided they match the L1 price.

For example: If split ratio of 60% to L1 vendor and 40% to L2 vendor then:

60% of the tendered quantity will be awarded to the L1 vendor irrespective of

his status of being an MSE or a Non MSE

All MSEs in the L1 + 15% price band and matching L1 price shall be

awarded 25% of the tendered quantity equally from the 40% of the L2

vendor.

The remaining 15% of the tendered quantity will be awarded to L2 vendor,

provided they match the L1 price.

In case the MSEs do not match the L1 price then the 40% of the quantity will

go to the L2 vendor provided they match the L1 price.

If the L2 vendor does not match the L1 price then opportunity will be given

to the L3 vendor (MSE/Non MSE) to match the L1 price.

In case the L3 vendor (MSE/Non-MSE) also does not match the L1 price,

then the entire tendered quantity will be awarded to the L1 vendor.

12.7 Within this 25% (twenty five percent) quantity, a purchase preference of five

percent is reserved for MSEs owned by Scheduled Caste (SC) / Scheduled

Tribe (ST) entrepreneurs (If they participate in the tender process and match

the L1 price).Provided that, in event of failure of such SC /ST MSE to

participate in tender process or meet tender requirements and L1 price, five

percent sub-target shall be met from other MSE. MSEs would be treated as

owned by SC/ST entrepreneurs:

i. In case of proprietary MSE, proprietor(s) shall be SC/ST.

ii. In case of partnership MSE, the SC/ST partners shall be holding at least

51% (fifty-one percent) shares in the unit.

iii. In case of Private Limited Companies, at least 51% (fifty-one percent)

share shall be held by SC/ST promoters.

12.8 Also a provision of 3% reservation for women owned MSMEs within the above

mentioned 25% (twenty five percent) has also been incorporated as per MSME

guidelines.

12.9 Where any Aggregator has been appointed by the Ministry of MSME, themselves quote

on behalf of some MSE units, such offers will be considered as offers from MSE units

and all such facilities would be extended to these also.

12.10 An MSE Unit will not get any purchase preference over another MSE Unit. This Policy is

meant for procurement of only goods produced and services rendered by MSEs and not

for any trading activities by them.

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13.0 ACKNOWLEDGEMENT RECIEPT OF TENDER DOCUMENT: -

Please acknowledge receipt of this tender and confirm your participation after

downloading the document to:

Dy. General Manager (IFS-Catering)

Catering Department,

Air India Limited,

GSD Complex,

IGI Airport, Terminal-2,

New Delhi – 110 037.

Email - [email protected]. 011-25652283

[email protected]

This is to ensure that, any changes or developments can be communicated to you

promptly.

Thanking You,

Yours faithfully,

For AIR INDIA

Dy. General Manager - Catering

Important: -Please ensure to download the complete set of document which should

include the following Annexures: - 1. Annexure –1- JAI-2019 – General Terms & Conditions

2. Annexure – A-JAI-2019 – Performa for Technical Bid

3. Annexure- B-1-JAI-2019 - Proposed Draft Agreement

4. Annexure- B-II-A – Commercial Bid Format – Menu Items for Pax/Crew

5. Annexure- B-II-B – Commercial Bid Format – Bought out items/Ancillaries

6. Annexure- B-II-C - Commercial Bid Format – Handling /Hi-Lift Charges

7. Annexure – C – Undertaking/Authorization Letter/Acceptance Letter

8. Annexure – D – Schedule/Configuration/Meal - SKED-JAI-2019

9. Annexure – F- Security Norms - JAI-2019

10. Annexure - G- SOP for Hi-Lift/Hi-Loader at Airport

Please note that Annexure – E is not included in the tender.

*******

mailto:[email protected]

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AIR INDIA LIMITED INFLIGHT CATERING TENDER-JAIPUR

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