TRAINING QUALITY PERSONS THROUGH

“PEACE at HOME, PEACE in the WORLD”

Mustafa Kemal ATATÜRK

CONVENER:

Hayal KÖKSAL (Ph.D.)

ACKNOWLEDGEMENTS

We are indebted to a great many people for helping to prepare such a collection of quality-focused papers and projects from the “11th International Convention on Students’ İmece Circles (ICSQCC),” and for supporting our efforts in many different ways. As the world-famous quality experts, Prof. John Jay Bonstingl and Prof. Dr. Syed Ali, shared the significance of their importance for the word quality, I would like to send my great appreciations for three quality gurus – Deming, Ishikawa and Juran – for their pioneering work in ‘Quality’ Issues. All the advisors, Directors General (DGs), members of the Steering Committee of the World Council for Total Quality & Excellence in Education (WCTQEE) and the organizing committee along with the supporters helped us a lot with this extraordinary work. Their belief in our organizational talent and capability made me realize that dream in Türkiye. I am grateful to them. Being able to get the support of the Ministry of Tourism and Culture and the Ministry of National Education were great honors for us. The tremendous success of Students’ Quality Circles has encouraged Mr. Jagdish Gandhi, President of the WCTQEE and founding manager of City Montessori School (CMS) & Degree College in Lucknow, India – and his team, guided by my dearest sister, Dr. Vineeta Kamran – to continue with their efforts to institutionalize quality and excellence in education. They have become the pioneers in the training of “Quality People” in their country, and they have never been satisfied only with the success of their own school. They went on to enlighten educators around the world, and started the international convention. They were not alone in their SQCCs Journey. The importance of “small groups of students work” was also pointed out within Mr. Bonstingl's book, Schools of Quality, as “Support (S-) Teams.” A similar project started as “İmece Circles” in Türkiye in 2000. Through various projects and courses I localized and presented İmece Circles to schools and nearly 1,000 projects have been studied by almost 10,000 students and teachers up to now. Not only the business world but also the military schools have used similar methodologies. My technique, İmece Circles, was awarded by the World Bank in 2005. I believe that gatherings like the 11th ICSQCC in Istanbul provide professional, valuable and concise information to all participants about SQCs in various countries of the world. This publication, supported by UNESCO Türkiye, which includes all the keynote addresses, speaker presentations and Students’ Streams (A, B, C, D and E), will serve as a resource book of quality improvement efforts in schools to educators worldwide. So, I would like to thank not only to the WCTQEE and its members for giving this honorary job to me as the convener, but also to the UNESCO Türkiye team, headed by Prof.Dr. Arsın Aydınuraz, the Educational issues Committee, directed by Prof.Dr. Ali Baykal, and also the general secretary Mr. Nihat Zal for making this book available for all participants and worldwide educators. I wish to thank my President and dearest Dost, and one of the advisors of WCTQEE: Prof. John Jay Bonstingl, who introduced me to those wonderful Council members in 2003; Mr. Donald L. Dewar, the president of QCI International; Mr. Jagdish Gandhi, President of WCTQEE; Dr. Vineeta Kamran, Executive Director of WCTQEE and the founding Principal of CMS; Prof.Dr. Syed W. Ali, Advisor of WCTQEE; Mr. PC Bihari, Honorary Executive Director of WCTQEE; Prof. Dr. Dinesh Chapagain, Director General of Nepal, WCTQEE; Prof. Dr. Mary Stuart, Vice-Chancellor of Kingston University, UK, and advisor to WCTQEE; Dr. John Man, advisor to WCTQEE; Mr. Andrea Plozenke, the Germany Director General of WCTQEE; Mr. David Hutchins, the UK advisor of WCTQEE; Mr. A.M.M. Khairul Bashar, the secretary of the Bangladesh Society of TQM; Mr. Abdul Wahid Mir, Director General of Pakistan, WCTQEE. My dearest sister Dr. Vineeta Kamran was with me from the very beginning of the event, from the preparation phase to the post-convention job, preparing the book for print. Her wonderful team was always with me. Especially, my brother Dheeraj Mehrotra was virtually with me during the morning hours through the Skype program. I am grateful to him.

I also extend my sincere thanks to my sisters Anjanie Ali, Leslie Janoe, and her dearest mum Cheryl Graf for motivating me a lot during the Convention with their sincere help and existence. Without Mr. Paresh Kathrani, Mr. Chris Ford, Ms. Hilary Hunt, Ms. Michelle Morgan and Ms. Elena Valkova the event would not have been as interesting. I also would like to thank

Mr. Paresh and the CMS Team for their invaluable support in initial editing some parts of the book. My greatest thanks go to dearest Mr. Ryan Nash, who for days and nights worked on the chapters of the book, one-by-one editing all the pages. I know he is a very successful person in his field. Mr. Abdullah Yıldırım made the final adaptation of the book format. I also would like to send to him my deepest thanks. I am also thankful to dearest Mr. Mustafa Yeşilli who helped me to find the Visual Art Center. Thanks also to my dearest Turkish Dosts Prof.Dr. Ayşe Akyel, Prof.Dr. Nilüfer Eğrican Assist. Prof.Dr. Yeşim Keşli and the research Assistant Aslı Bağışlayıcı for their unique support in finding the convention venue and realizing the event in their university. I also would like to extend my thanks to the whole administrative staff of Yeditepe University for their approval of the convention on their campus and also their unique help!

I would like to thank our interpreters Assoc.Prof.Dr. Alev Bulut and her colleagues _Ms Esra Özkaya Saltoğlu and Ms Rana Kahraman_ for the hard work they have undertaken throughout the conference. They have played an indispensible role in the organisation interpreting for us all through the presentations and ceremonies (day and night). So, they have done a great job indeed transferring all the messages and materials between English and Turkish. We hope that they have also enjoyed the cheerful atmosphere of our meeting themselves just as they were working…

The “Ask Me” team directed by the Yeditepe University student, Ms Melike Balcı, and all the foreign participants felt satisfaction by them. Another student, Mr. Tayfun Bırakoğlu, and his “TB’s team” created an awesome atmosphere during the animation programs. I would like to thank those wonderful young people.

My dearest colleague and Dost Prof. Dr. Ali Baykal presented a unique opportunity for me: He believed in what I have been trying to realize for the educational world, and he opened the door to obtaining the great support of UNESCO for me. Without the approval of the Educational Committee chaired by Prof. Baykal one is not able to get the opportunity of having such a rich resource. All the Turkish and foreign speakers contributed a lot with their existence and invaluable paper presentations. I would like to thank the Vice-Minister, Mr. Salih Çelik, Prof. Dr. Ümit Davaslıgil, Prof. Dr. Selçuk Erez, Prof. Dr. Kemal Kocabaş, Prof. Dr. Oğuz Makal, Ms. Tülay Çellek, Mr. Cengizhan Ergül, and Ms. Razan Fasheh, the leaders of TEGV, Mrs. Ayşegül Kınacı and Mrs. Yeşim Apçin for their great contributions. All the presenters of ‘Stream Z’ also contributed a lot with their papers to the event. Mrs. Zeliha Dogan was always with us as the officer of the Prime Minister, Directorate General of Press and Information. My friend Mrs. Figen Atalay shared with the community everything done there as a journalist. Thanks to her. Mrs. Mr. Çağlayan Arkan, Ms Arzu Kösereisoğlu and Mrs. Şeniz Ciritçi from Microsoft Türkiye were always with me as supporters. All the participants witnessed the worldwide beauty of the Bosporus and its night-view as a result of the contribution of the Istanbul Metropolitan Municipality. I would like to share my deepest gratitude with you for Mrs. Tülay Erünsal. I also would like to give special thanks to:

My dearest, most understanding, helpful, hardworking, and real gentleman of a husband, Servet Köksal, for the continuous enrichment of my life. Without him, I would not be me today.

Mrs. Lusi Adut, the general director of Oki Printing Solutions, for her invaluable contributions.

Mr. Mehmet Gül and Ms Eda Koç were always with me for the technical assistance.

Ms. Nilüfer Özbey and Mrs. Hatice Bal were always with me as the problem-solver sisters and judges.

Fora Tourism owner, Mr. Kubilay Demirsöz and my dearest sister, the guide Mrs. Gülüm Obruk, for their warm attitude to our guests.

AMBA Printing House, As Emprime Serigraphy, Can-Cem Outlet, Chamber of Istanbul Female Coiffeurs’, Doğan Advertising, Erzincan Municipality, Göz Optics, Istanbul Kavram Vocational College, İETT, İDO & City Theatres Department of Istanbul Municipality, Kuru Kahveci Mehmet Effendi, Mardin Municipality, Prokon Tourism, S. Tanay Hotel Amendments, Sanset Sound Light Vision Systems, Ulusoy Traveling Company and Umur Stationery contributed as the sponsors of the event. While we were looking for an exhibition place for the Posters and Collages of the event,

Yalova University and Kabataş High School opened their Exhibition Halls to us. We are grateful to the Vice President Prof.Dr. Filiz Karaosmanoğlu and Principal Recep Memiş for those wonderful opportunities.

Finally, I would like to thank all my colleagues and students for their support and sacrifice that made the “11. ICSQCC” a success. Last but not least, I would like to extend my gratitude to the Organizing Committee for its effective management and efficiency which contributed to the productivity of this event and the book.

23 March 2009 Dr. Hayal KÖKSAL Convener & Editor

PRESIDENT, UNESCO ARSIN AYDINURAZ

Enormous development within the communication and information technologies over the last few decades has led to rapidly accessible sources of information. Such progress has resulted in a society of less difference between people of different ages and cultural layers. It has also eliminated, in part, political boundaries between countries. It should be emphasized, however, that varying perceptions within a society, and the implications of individual conscious minds, cause people to have to decide how the knowledge gathered via modern communication tools should be used. The term, “knowledge society,” is widely used as a global goal to be reached in many internationally important programs and activities. But the term, “conscious society,” has a meaning far beyond that of a knowledge society. Knowledge society can only be reached in a conscious society if the contemporary society can be provided with an education system serving quality education tools, sufficient physical infrastructure, and equity in access to education. Quality of education is an equivalent educational problem for UNESCO. The program and budget which shapes out the two year long working schedules (technically C/5) is a document which strongly emphasizes the quality of education. Both the devotion of Dr. Hayal Köksal and the support from different public institutions have enabled Turkey to host the “11th International Convention of Students’ IMECE CIRCLES,” which is one of the important activities in the global education platform. This hosting is an important contribution from Turkey to knowledge- and experience-sharing, which is one of the fundamental roles of UNESCO. The 11th International Convention of Students’ IMECE CIRCLES, which took place between 26-28 August 2008 at Istanbul Yeditepe University with the contribution of 250 foreign and 150 native participants points at the importance of this activity. Another aspect of this activity is the proceedings published in this book. For these reasons, UNESCO has supported this activity both financially and morally. My sincere gratitude go to those who have helped such an important international activity to be accomplished in our country.

Prof.Dr. Arsın AYDINURAZ President

Turkish National Commission for UNESCO

When we talk about education and peace in Turkey we cannot overlook Mustafa Kemal Atatürk. He has pressed his image on time as no other man has done. His teachings are the official doctrines of the state, while underground fundamentalists wish them annihilated. His portrait appears upon bank-notes and hangs in classrooms and in every official setting, while some burn his photographs. Practically all of the political parties acknowledge his revolutions and principles, the destruction of which is the sole purpose of numerous political unions, associations and partnerships. The anti-Kemalism of today has very little in common with anti-Marxist, anti-fascist, anti-liberalist movements. Conflict has stormed around Mustafa Kemal Atatürk for decades, but never has it been as heartless as it is now. To some, he is a far-seeing and beloved leader, guiding the Turkish nation towards a brighter future – while, to others, he is seen as a brute, the arch-enemy of their beliefs, and a Jacobian dictator. Those who oppose Atatürk today do not do so because, for instance, they deny the validity of his ideas about science, education, economics, and the like. Similarly, there are millions today who acknowledge Atatürk as their leader, but not because he deciphered the hidden code of democratic society. Perhaps one Kemalist in a thousand has ever read his book of three volumes, and of a thousand anti-Kemalists, not even one. The conflict does not rage around the truth or falsity of his praxis of statism in economics, the validity of secularism in democracy, the dynamism of revolutionary progress in social life etc. These things are discussed, but not discovered. The arena in which Atatürk is fought about today is on the radio, the television, in public demonstrations, within the so-called dissertations. I do not intend to resolve the conflict right here. I will try to reflect his vision of education and his passion for peace very briefly. To break apart ideals from conduct would contrast completely with Atatürk’s nature, because his life is a legendary example of a unity of thought and action. Above all Atatürk was a revolutionary. For him education was a revolutionary force. He was also a character of freedom and independence. He had read a lot from Tevfik Fikret who was a poet rebelling against the sultanate at the end of the Ottoman Empire. Fikret describes himself as follows:

I expect no charity from any, nor beg for limbs or wings In my own heaven, in my own sky, on my own I fly It is heavier than yoke of oppression to bow my head down A poet free in thought, free in wisdom, free in conscience, is I.

After the declaration of republic Atatürk set the dictum for teachers:

“Republic is expecting from you to bring about generations free in thought, free in wisdom, and free in conscience.”

For him, knowledge exploited as a means of oppression, or as embroidery to show off, is worthless; but, it is invaluable as an instrument for development, for the betterment of society. Could there be any argument against the necessity of peace for a prosperous society? Mustafa Kemal was a fighter for independence, but also a man in dedication to peace. He was the commander of the combatants in Gallipoli against Anzacs. Thousands of his soldiers died before his eyes under gunfire from Anzacs. Naturally, many Anzac soldiers also shed their blood in Turkish soil. Years after, Atatürk addressed the mothers of the Anzacs buried under Turkish land:

Those heroes that shed their blood and lost their lives... You are now lying in the soil of a friendly country. Therefore rest in peace. There is no difference between the Johnnies and Mehmets to us where they lie side by side here in this country of ours... You, the mothers, who sent your sons from faraway countries, wipe away your tears; your sons are now lying in

CHAIRMAN, EDUCATIONAL COMMITTEE, UNESCO TURKISH NATIONAL COMMISSION for UNESCO ALİ BAYKAL

our bosom and are in peace. After having lost their lives on this land they have become our sons as well.

Maybe you can imagine how lyrical this is in Mustafa Kemal’s mother tongue. But can you imagine a monument higher, a medal brighter than this statement of reconciliation for peace?

Prof. Dr. Ali BAYKAL

Editor, Dean, Faculty of Education, Boğaziçi University

Chairman, Educational Committee, UNESCO

CONVENER HAYAL KÖKSAL Dear Colleagues,

As the Turkish Director General within the World Council for Total Quality & Excellence in Education (WCTQEE), I feel immense happiness, for Türkiye has been given the honor of hosting the “11th International Convention on Students’ Quality Control (İmece) Circles (ICSQCC’2008)” which is organized and hosted by the Turkish Centre for Schools of Quality & Quality and Peace Education Center (KALBE MER) and The Association for Continuous Improvement (Sü Ge Der).

As the Turkish representative of the International Center for Schools of Quality, I have been leading the Turkish educators, students and also parents on the way toward attaining and sustaining higher levels of quality in education. At various times throughout the collaboration (İmece) with different parties – such as the Ministry of National Education, Educational Faculties of some Turkish Universities and some contemporary Non-Governmental Organization (NGOs) – more than twenty-five thousand people (including principals, teachers, parents and students) have been trained in the principles and methods of “Total Quality in Education”. The number of Students’ İmece Circles, starting from the year 2000, has reached 1,000 which means nearly ten thousand teachers and students. In 2001, ICT Projects started and in 2003 it turned into an international Project Competition. The same year, our efforts were shared at the “6th ICSQCC in Lucknow, India” for the first time, and I was honored as the Turkish Director General within the World Council for Total Quality & Excellence in Education (WCTQEE).

In 2004, all the projects of İmece Circles took place within my book, İmece Circles for the Unity in the Schools and at the classrooms. In 2005, my “İmece Circles Project for the Turkish Schools” was awarded by the World Bank within the “2005’ Creative Ideas Competition for the Improvement of Turkey”. My project took place among the first best 22 projects out of 739.

Now, not only in Türkiye, but in many countries of the world, the Turkish word “İMECE” has become known to represent a good model of Students’ Quality Control Circles. We localized the concept to the Turkish culture and internalized it as a continuity of Atatürk’s principles based upon the “Active Learning” philosophy of “Village Institutions”. That’s why, “İmece Circle” is so important for us. It is a sign of the revolutionary spirit. It is a sign of being sons and daughters of the great leader Atatürk – a sign of lateral thinking, friendly collaboration, timeliness, brave problem-solving, contemporary and scientific leadership for the youth, and sharing boldly and technologically. The “İmece Circles” method is also used within my University courses in order to teach it to the future teachers.

The 10th Convention was organized by City Montessori School & Degree College, Lucknow in collaboration with Quality Circle Forum of India and QCI International, USA in Lucknow, India. It was a great success. We hope that the 11th Convention will also serve as a beacon of Quality in the world. We hope that it will host the “Students’ İmece (Quality Control) Circles” of many countries, and have the honor of welcoming World Quality Experts & Director Generals of WCTQEE.

The event took place on the 26-28th of August, 2008, on Yeditepe University’s Kayışdağı Campus in Istanbul. All the circles who participated in the convention demonstrated their “problem-solving-based” projects as case studies, skits/dramas, debates, collage and poster competitions, or as various Streams. Teachers and principals shared their unique experiences as paper presentations, and world-wide experts conducted interactive workshops on various fields and topics concerning the education of the future “Total Quality Persons (TQPs)”. Experts and students mingled, and learned from one another. Bringing “theory and practice together” is the key to unlocking our educational problems. With this convention, I believe a new blank page opened before the educational world. İmece, i.e., collaboration will bring peace and happiness to us all. A cultural dance activity from each participating country also tied all the nations together at the Grand Finale. This was, as easily seen, a good example

of İMECE, which is the essence of the Anatolian Culture. The same philosophy can also be seen within the “Village Institutions” created by Atatürk and his experts toward the end of 1930s as the “Educational Monument” of the Enlightenment Period of Atatürk. These institutions were created in order to bring the Turkish villagers up to the level of contemporary civilizations; however, they lived only for a very short time. If I were you, I would try to learn more about these schools because their graduates were the real TQPs of my country for a long time. I hope with this event that we have created a great interest in your minds and in your hearts towards these schools. We felt it a great honor to have hosted you in Istanbul.

I would like to share the poem I wrote for the “İmece Circle” approach with you. I hope you like it: IMECE CIRCLE*

Its first syllable is to be human, Maximal satisfaction of the expected, and its result, Everyone hand-in-hand, Covering all; from the beloved to the sullen. Effective input in the one hand, “love” in the heart and “real leadership” in front. Continuous “belief and trust from the heart” is necessary, Illusions unwelcome no place for “untruth.” Rarely, though, but there is slight, “Sweet Competition.” Creation, production and progress – the objectives. Learn what “İmece” really is, the “Collective spirit,” Elucidating the way to the “Total Quality Individual.”

With my best regards on the way of attaining love and peace, and training TQPs.

Dr. Hayal KÖKSAL

Convener, ICSQCC’08 * Written by Hayal Köksal, 7 August 2008, Istanbul, Translated by Esra Özkaya Saltoğlu & Edited by Ryan Nash; March 2009

FROM GANDHI TO ATATÜRK: THE QUALITY PEACE INITIATIVE

Peace and Quality Improvement efforts toward the training of “Total Quality Persons” bring all nations together, hand-in-hand!

In 2008, Türkiye hosted the “11th International Convention on Students’ İmece Circles

(ICSQCC’2008)”. The convention was organized by Quality and Peace Education Center , Turkish Center for Schools of Quality, and the Association for Continuous Improvement

in collaboration with the World Council for Total Quality & Excellence in education (WCTQEE).

“İMECE” within the title of the convention means “collaboration, support for each other,

team-work, sharing & caring” in the Turkish language, and “Students' Quality Control Circle” is named as “İMECE CIRCLES” after the localization of that system into

educational settings.

Just like what we do in every country and in Istanbul with all the Dost countries...

The founders of City Montessori School & Degree College in Lucknow, India (inspired by the teachings of the Great Leader of the Turks, founder of the Turkish Republic, and its first President, Mustafa Kemal Ataturk) hosted the “Ataturk Week Celebration” at their school on the 11th of November, 2004. The founders of the school, Mr. & Mrs. Gandhi also named the big Convention Hall “Atatürk Hall” on that day. JAI JAGAT!

PLEASE VISIT THIS 360º WEB PAGE: www.360tr.com/anitkabir

CONVENTION LETTER FROM THE PRESIDENT TO THE CONVENER

TO THE GREAT MEMORY OF....

(PHOTO OF NEELUM)

NEELUM DE SILVA A tribute to a wife and a mother

By her family

It’s been a little over six months, and yet we find ourselves still grasping to come to terms with what we have had to face. Her sparkling smile, and her eyes which spoke

more than her words, were indeed a mirror of her very soul. Her undying laughter, her ability to always see the good in people, to bring humour to the most mundane

situations, her passion for life and the spirit that never gave up – these are some of the things that are known to her family and her close friends.

As a mother, she gave the very best to her family. She taught us to always walk through this world with our heads held high. To never give up even if the battle is too hard.

To always look for the very best in people and to never to judge. Her life was filled with many things. Being a devoted wife, a loving mother and a patriot

to her motherland. Working with so many people, touching lives (be it at her workplace, church, community

and organizations such as ICQCC, which was almost like a new lease on life for her). She was simply thrilled to work with schoolchildren and to be a mentor to them.

Even as we know that God has called her home, we also know that she would want all of us to look to the future with faith, hope and love, and to continue her mission in life, to

live life to the fullest, without any regrets. So, till we meet her again, when our journey in this life is over.

We know that we will need to look at the tomorrows in our life with the same passion and eagerness that our mother did.

Mere words do not do justice to describe her life and the many hearts she has touched along the way.

She was indeed the queen of our hearts, and will always be....

Husband & her Children

Dear Colleagues,

We all are indeed shocked to know about the sad demise of the great personality, Mrs. Neelum De Silva. She was a great friend, philosopher and guide to many of us and was one of the founders of the revolution of the TQM and QCs' in Education which took place in 1992. She first met the World's First Student QC Jai Jagat at the ICQCC 94, Hong Kong and gave great impetus to this movement by inviting them to Sri Lanka as a showcase presentation to participate at the National Convention during 1995 with the help of Dr. NR De Silva and Mr. Ranjith Goonatilake.

Mrs. Neelum De Silva was a very committed, dedicated and devoted individual. She was a charismatic lady who loved to take challenges and turn them into opportunities. She had an unflinching will and indomitable courage and could turn all probabilities into

possibilities. She was always open to constructive ideas and carried them with great zest and fervor.

She was a great visionary with whom quality and excellence were a passion and a religion. She whole heartedly wanted to instill these values in the children of Sri Lanka, and strained every nerve for its accomplishment. Large delegations participating from Sri Lanka, from various schools, bear a strong testimony to this fact. A very pleasing personality with a smiling disposition, she never thought of her personal health and strained every nerve for the benefit of the future generations. She attended all the ICSQCC's at India and never let her health become an impediment to anything noble and good. Her magnanimous heart always acted in accordance with the law of heaven and earth. She was a true angel and always made tireless efforts for the well-being of mankind and humanity. Her unselfish contributions touched the hearts of many of us. The world council has lost a great comrade that always stood like a pillar of strength and perseverance.

May her soul rest in peace and God may give strength to her husband, dear Nihal, and to her grieving family members. She was like an elder sister to me and I am still trying to come to terms with this deep tragedy.

Grief stricken,

Dr. (Mrs) Vineeta KAMRAN

The Architect of Quality: Dr. Joseph Moses Juran 1904-2008

A tribute to his life and work

Dr. Juran was the first to incorporate the human aspect of quality management which is referred to as “Total Quality Management”. The process of developing ideas was a gradual one for Dr. Juran. Top management involvement, the Pareto principle, the need for wide spread training in quality, the definition of quality as fitness for use, the project-by-project approach to quality improvement – these are the ideas for which Juran is best known, and all emerged gradually

Pioneer; Teacher; Guru: Each of these words describes Joseph Juran, the man who became a giant in the world of quality management and changed how companies do business. “He always told me, ‘Never be without a project,’” Juran’s son, Donald, said after his 103-year-old father died on Feb. 28, 2008. “And he never was”

Prof.Dr. Syed W. Ali

A GREAT LOSS from TÜRKİYE:

Ümit SERDAROĞLU

To the Memory of Prof. Dr. Ümit SERDAROĞLU…

Our dearest Brother,

Father of ASSOSS…

The Chair of the Judging Committee and also Advisor of the “International ICT Seagulls

Project” since 2002…

Co-founder and the member of the Governing Board of

The Association for Continuous Improvement (2005)

May his soul rest in peace.

MESSAGES

(PHOTO) JOHN JAY BONSTINGL

Quality and Peace: It's Your Choice!

My dear friends, Congratulations to my dearest Dost, Dr. Hayal Köksal, and her superb team on the occasion of the 11th ICSQCC! How I wish I could be with you for this historic event, the very first ICSQCC held in Turkey. If it were not for a recent accident preventing me from travelling internationally, I would be rejoicing with you in person to celebrate your triumphal event. Those of you who live in Turkey know how fortunate you are to have a world-renown Quality guru in your midst. Dr. Köksal is known around the world as one of the pre-eminent experts in Quality leadership development for education, health care, government, and the service industries. How lucky all of you are to have her as the convener of this 11th ICSQCC! As you engage in the activities of your conference, there is one thing that I hope you will keep in mind. Paraphrasing the great Mohandas Gandhi:

“If you want Quality in your world, you must become the Quality you are looking for in the world. If you want Quality in your relationships, you must become the Quality you seek.” As the immortal Atatürk has said:

“Peace at home, peace in the world.” Grow a peaceful way of life at home, in your own hearts and souls. Help others to do the same. When more and more individuals do this, it will become a way of life for our families, our neighbourhoods, our societies, and eventually our world. My congratulations to all of you, and especially Dr. Hayal Köksal, on your great accomplishments during this conference. I am looking forward to hearing from each and every one of you about your experiences! You can reach me by e-mail at Bonstingl@aol.com. Hope to hear from you soon! Peace and blessings to you and yours,

John Jay BONSTINGL

Founder, The Center for Schools of Quality International President, Bonstingl Leadership Development

P.O. Box 810, Columbia, Maryland 21044 USA

(PHOTO) JAGDISH GANDHI

In the first place, I would like to compliment Dr. Hayal Koksal for organizing the 11th

ICSQCC for the first time in Turkey. This is exclusively the personal effort of Turkey's esteemed educationist, Dr. Hayal Koksal, for whom education is both life and breath. Due to her dedication to the cause of education, Turkey has achieved great progress in the field. This is a most heartening development for Turkey.

The 11th ICSQCC will promote quality education in schools, colleges and universities in Turkey. This is an admirable effort. The ICSQCC will certainly generate enthusiasm among the educationists and teachers of Turkey to keep on improving educational standards throughout the width and breadth of the country. We all know that the demands of quality are increasing day by day to cope with advancement and research in different disciplines and subjects taught in educational institutions. Every year the curriculum is changing to incorporate the latest developments as a result of discoveries or inventions. The scope of education has undoubtedly become unmanageable unless well thought out systems are evolved to keep pace with the ongoing changes. ICSQCC will certainly help in giving proper direction to the evolution of requisite systems. The teachers and the educationists realize the difficulties in educating children because of the volume of the syllabus. But the fact is that the educational institutions have to follow it, come what it may. In such a situation the teaching circles must seek the cooperation of the students. The students can play an important role in helping themselves through mutual discussions or consultations. It is a known fact that a teacher cannot explain everything of the lesson within the available time of class allotted to her/him. It is here that students can divide themselves in groups to consult each other in understanding a lesson in the context of the guidelines of the teacher. Mutual consultations or discussions are very helpful in understanding the subject. This must become a regular habit of the students. Besides understanding the subject with each other's help, such consultations or discussions will also promote cordiality and friendship among them, which will be yet another gain of this practice. We know very well how the Japanese industry achieved excellence and this can also be done at the scholastic level. ICSQCC will be an occasion of becoming, for the achievement of excellence in education. Every student will be inspired to devote quality time to learning and acquiring knowledge of high order. Similarly, every teacher will feel inspired to improve the quality of teaching. An atmosphere of quality will prevail. Everyone will seek quality and try to make determined efforts to achieve quality in one's field.

The primary responsibility of promoting continuous quality in education rests on the teachers and the students. Therefore, the focus of ICSQCC will be these target groups. I am confident that an accomplished educationist and a highly competent teacher like Dr. Hayal Koksal is fully capable of giving proper direction to quality education in Turkey within the context of the prevailing demands. I am sure the 11th ICSQCC will be a great event in Turkey. I wish the convention a great success!

Jagdish GANDHI

President, WCTQEE

E-mail: jgandhi@cmseducation.org

Websites: www.cmseducation.org;

www.jagdishgandhi.org

DONALD L. DEWAR

There are many benefits in introducing students to the realm of quality. A prime reason for doing so is to prepare them for what they may call “the real world” that they will encounter as they launch their careers. The advantage that they gain is important given the highly competitive nature of the global marketplace in which they will work. They must learn that to be a global competitor, one must be extraordinarily good. The quality training being offered by the schools at this convention will assist them in achieving that degree of excellence! One facet in achieving that excellence is to learn how the power of teamwork can push excellence to new heights

The future will descend upon our students very rapidly. They’re students today, but career people tomorrow. Will there be challenges? Of course. The pessimists might say no, that the pioneering days are over and that all the great discoveries and inventions have been made. But that is not true. Someone once quoted Henry Ford as saying that there would be more inventions in the following 50 years than there had been in all the time before then. Most people didn’t believe that this was possible, but Ford was right. Discoveries continue to be made at an ever-increasing rate. There will be no lack of challenges for our youth as they move toward their future.

I have attended more than 100 conventions in many nations. It takes an army of people to execute a stellar convention such as this one. I marvel at the “miracles” that we see as the school is transformed into a spectacular conference site. My hat is off to you!

This conference will give us a variety of ways to better appreciate the understanding of quality. Not only do we have circle presentations, but other activities such as the collage competition; the debates; the skit competition; the quality quiz; the paper presentation; and the poster, painting, and slogan competitions, to name a few.

To each of the organizers, each participant, and the countless individuals who laboured long and hard to bring this event to fruition, I salute you all. A goal of quality excellence is to exceed expectations. You have all exceeded my expectations and I’m proud of you!

Donald L. DEWAR President, QCI International Red Bluff, California, U.S.A Telephone: 530-527-6970

Web site: www.qci-intl.com

VINEETA KAMRAN

“Peace at Home, Peace in the World.” That is the wonderful theme of the 11th

International Convention On Students’ Quality Control Circles, at Turkey. It is my great pleasure to share that we, at City Montessori School, under the great leadership and inspiring vision of our Founder Manager, Mr. Jagdish Gandhi constituted the world’s first students Quality Circle as an integral part of TQM in the year 1994. Today, this mission and philosophy has not only taken roots in India but has spread in schools and colleges all over the world, with the whole-hearted support of like minded individuals. The very hosting of the ICSQCC’ 2008 at Istanbul is a testimony to it.

“IMECE Circles” and Quality circles as an integral part of Total Quality Management are proving to be a very important platform for quality learning opportunities that can complement as well as supplement the school curriculum. This in fact is an imperative need in today’s changing times with an unlimited potential to give an upthrust to the quality of life we lead. Total Quality Management through QCCs’ in Education indeed can make “Every Child a Gift of God To Mankind and a Pride of the Human Race” as well as a Total Quality Person.

It is a matter of great pride for us that Dr. Hayal Koksal, the Director General of WCTQEE and Director, Turkish Centre for Schools of Quality & Quality and Peace Education Center, has undertaken the great challenge to host this conference under the aegis of City Montessori School, Lucknow and QCI International, USA and the World Council For Total Quality and Excellence in Education. She is a very courageous, dedicated and committed person with unflinching spirit. She has worked relentlessly to make this convention a great success.

Dr (Mrs) Vineeta KAMRAN Founder Principal of CMS Degree College, INDIA

SYED W. ALI

"The thing to do is to supply Light not the heat" "It is not the Life that matters, but what you bring to it"

After attending quite a few ICSQCC conventions, this time I made it a point to talk and observe the young students from various parts of the world and take some notes. Anjanie has talked to more students than me. Collectively, our notes say the students are self-confident, resourceful, foresighted, adaptive, and most of all, determined. They did not just express opinions, they provided facts and figures. They were not afraid to take responsibility.

After observing the process, I have come to believe our Students' Quality Circle movement is hitting the target, and I am proud to be a tiny part of it. I also acknowledge that "perfection walks slowly... it requires the hand of Time."

In conclusion, let me just add that the late Dr.Joseph Juran once said "there has never been an end to man's creativity," he has always been able to find better ways of doing things. We, at the "World council for Total Quality and Excellence in Education," must continue our vision for 2020, foreseeing a sustainable future.

PEACE AT HOME, PEACE IN THE WORLD. OUR OWN HEART, AND NOT OTHER PEOPLE'S OPINIONS, FORMS OUR TRUE HONOR.

Thanks for the opportunity to express my thoughts.

Sincerely,

Prof.Dr. Syed W. ALI Johns Hopkins University, USA

DINESH CHAPAGAIN

It is my great pleasure to know that Dr. Hayal Koksal is convening the “11th International Convention on Students’ İmece Circles, 2008” in Istanbul, Turkey. I also learned that the convention is going to be organized by the Quality and Peace Education Center (KALBEMER), Turkish Center for Schools of Quality and the Association for Continuous Improvement (Sü Ge Der), in collaboration with the (WCTQEE) and the City Montessori School, in Lucknow, India. I am proud to be taking part in this convention, and to be associated with the World Council for Total Quality and Excellence, as Director General for Nepal.

Those whose characters contain the ingredients goodness and intelligence blended nicely together can be termed Total Quality Persons, or in short, TQPs. The institutions which are responsible for the education of students, and the moulding of their characters in order to build the responsible citizens of the future are gathering together under one roof, in this convention, to share, learn and create innovative approaches to the making of Total Quality Persons. I am sure it will be an excellent opportunity for all of us to meet experts in the field, and to learn more from young students on this occasion. The theme of the convention, “Peace at Home, Peace in the World on the way of training TQPs,” is very timely. Peace, peace and peace is the most important theme for the overall development of the human being in today’s world. And, peace starts at home. Moreover, I fully believe in the theme of “Students’ Quality

Circles (SQC),” and their ability to prepare TQPs to bring about peace in the world. I am sure

this 11th Convention, under the dynamic leadership of our Dost, Dr. Hayal Koksal, will set another landmark in the history of the Students’ Quality Circles movement in the world.

I wish great success to the 11 ICSQCC’08!

With Love to all in the world, Prof.Dr. Dinesh P. CHAPAGAIN

P.C. BİHARİ

It is matter of great satisfaction and joy that Turkey is hosting the 11th International Convention on Students Quality Circles (ICSQCC-2008) from August 26-28 in Istanbul under the dynamic leadership of Dr. Hayal Koksal who has become a synonym to TQM.

Admitting a child to school does not mean counting another head and regimenting him or her into a band of uniformity. It encompasses everything that is done with respect to him or her – including how he or she is received, welcomed, cared for, supported, trained, educated and prepared for the challenges of life.

Every child is to be treated as a remarkable phenomenon of mind and consciousness, a mind capable of thinking and feeling, unique on earth and perhaps unmatched in the whole of the universe. If properly trained, a student can rise above the particular limitations of historical context and gain mastery and insight into his or her condition, thus taking control of the destiny and condition of mankind.

Ultimately, a school should make all its young and impressionable students into Total Quality Persons (TQPs). It is an onerous task that can not be delayed, diluted or delegated. AND Students' Quality Circles are very powerful platforms for the kind of meaningful education that today’s students need now more than ever.

I am sure that the Turkey Convention shall set yet another trend and tradition in the students' quality movement – not only in Turkey, but the world over – for which Dr. Hayal Koksal and her team responsible for hosting the convention shall ever be remembered.

I wish the convention a great success; and I expect it to become seen as both a milestone and benchmark for others to emulate and bear reference to.

P.C. BİHARİ Hon. Executive Director

World Council for Total Quality & Excellence in Education Lucknow (India)

MARY STUART

It is with great pleasure that I welcome delegates to the 11th ICSQCC “Peace at home and Peace in the world” conference in Turkey. The world is an increasingly dangerous place and the future is in the hands of the young people of the world. As their teachers and mentors it is our responsibility to ensure that the dangers which face the world, be they environmental, cultural, political or social are dealt with to ensure they are able to grow up in a safe and progressive society.

This is a wonderful opportunity for us to join with each other, and our young people, as it is vital that we investigate, discuss and debate how we can create peace in our turbulent world.

It is our duty as global citizens to value each other's experiences and to speak out for all people’s quality of life and experience.

Prof.Dr. Mary STUART Deputy Vice-Chancellor, Kingston University, UK

RICHARD ENNALS

I was unable to attend the ICSQCC convention in Istanbul in August 2008, due to family problems. I was delighted to receive reports of the success of the event. It is a great pleasure to be able to read the papers from the convention, which are to be published by UNESCO.

Istanbul bridges Europe and Asia, and hosted an important international movement which is empowering students. The World Council for Total Quality and Excellence in Education congratulates the convention organisers, and in particular Professor Hayal Koksal.

Student Quality Circles offer opportunities for educational transformation, as students work together to solve practical problems. The shared values of peace, human rights and international understanding offer hope for the future in a troubled world.

Prof. Dr. Richard ENNALS

Vice-chairman, World Council for Total Quality and Excellence in Education

Kingston University, UK

JOHN MAN

Dearest Dost Hayal, There are children and young adults who would love to see and experience the energy and enthusiasm that you are enjoying at your conference at this time. In another part of the world natural disasters and hardships faced by people make teaching and learning a lifetime challenge. That’s where I am hoping to provide the assistance and advice to enable children to at least sense the possible joys that you have at your conference. For this reason, I send this message to you instead of being with you in person to share my adventures. If I had my way, I would have spent time at your conference to enable you to learn the methods and tools that could make a significant impact on your life, your family and community. You should make the most of the learning moments at the ICSQCC 2008. The conference is brought to you by a passionate group of people. Indeed, they deserve your gratitude. In your years of being with teachers, and in school, you have had the opportunities to apply, test and implement solutions through scientific approaches and systematic thinking. These tools and methods are designed to enable you to maximize the resources available to achieve the best possible results. Make the most of the conference, and interact with the experts and ‘gurus’ who are already with you. The future decision-makers for this challenging world are amongst you. Your ability in using systematic methods to make decisions that win consensus from others will go a long way to reduce some of the hardships created by leaders in the world today and find solutions to situations brought about by the changing climate.

Dr. John MAN

Smart Process International DAVID HUTCHINS Dear Colleagues,

It is with great sadness that, due to a current health problem, I am unable to join you for this historic convention. The work that was begun by Mr. Jagdish Gandhi at the CMS School in Lucknow, India and supported so efficiently by Dr. Vineeta Kamran is now spreading at an amazing rate around the world and has truly become an international movement. Quality Circles, or Quality Control Circles as they are known in Japan, represent a form of involvement that knows no religious or cultural boundaries, and is no threat to anyone who wishes for peace and understanding amongst all people, regardless of race, color or creed. It is based upon the fundamental belief that each person has infinite capabilities, and wants to be appreciated and listened to – that each person has a need to participate in the overall improvement of their own community, and the wellbeing of people, and the future of our lovely planet. It is also based upon the idea that for an organization to be successful, it must make use of the skill, creativity, and job knowledge of all of its people, no matter how young or old – from the President or Principle, through managers and teachers, to the most humble worker or youngest child, in order to make its organization the best that there is and always strive to do better. The late Dr. Joseph Juran said, “there has never been an end to man’s creativity, always he has been able to find better ways of doing things.” Professor Kaoru Ishikawa said, “quality begins and ends with education.” Dr. Edwards Deming said, “survival is not compulsory.” Philip Crosby said, “quality is free.” I say, “good luck, God Bless and never, ever give up.” Let us together build a better place for us and future generations to live in peace, harmony and mutual respect. Have a great conference and above all, enjoy it.

David HUTCHINS Chairman, DHI, UK

A.M.M. KHAIRUL BASHAR

I am proud that Turkey is organising the 11th ICSQCC in the historic city of Istanbul. From the beginning the ICSQCC drew the attention of the whole world, and it has been positioned as the top-most important event in the promotion of Total Quality Persons. The ICSQCC has successfully integrated Students and Teachers, Parents and Society, Young and Old, Experts and Beginners, on a unique platform of common understanding, and language based on respect for humanity. This event is the first step to establishing peace in the world. It is a strategy to bring future performers from different parts of the world together to achieve excellence in establishing a planet full of joy, peace and happiness. The convention in Turkey will provide a great opportunity for participating delegates to become abreast of the latest developments and practices in quality, education and peace.

I wish the 11th ICSQCC every success.

A.M.M.Khairul BASHAR DG, Bangladesh, WCTQEE

LESLIE JANOE

My dear friends and colleagues,

It is with great honor that I share in this inspirational event, along with so many young leaders. It is you who will help show a new way in the world to solve problems and to develop peaceful, collaborative relationships.

It is appropriate that this conference takes place in Turkey. Turkey itself is an important country – a bridge country – that straddles two continents and multiple cultures. It has been the center of three major civilizations. And now some of the work coming out of Turkey (particularly that of Dr Köksal) is showing the rest of us models for inspiring and giving young people skills that will help them change themselves and change the world.

I have been honored and inpired by the work in Quality and Project Management that Dr. Hayal Köksal has been doing. I was privledged to work with her in 2006 on a US-based project as part of her ICT Seagulls project. I look forward to more collaborative work with her in the future and am excited to hear and see all of your experiences and ideas that will be shown and discussed here.

Peace and blessings to all of you.

Ms. Leslie JANOE President, Janoe Associates;

Director, Executive Outreach and Advisory Services, Silicon Valley Innovation Institute

P.O. Box 196, El Granada, Ca. 94018, USA

AYŞE S. AKYEL

It is my great pleasure to greet delegates for the 2008 ICSQCC conference in Istanbul. Young generations need to be guided into developing their capacities for life-long improvement. Aiming at life-long improvement will be young generations’ means to not only cope with the innovations but to foresee, to generate opportunities to reach the world of excellence. Life-long learning requires development of critical thinking and creativity, which are fostered through education.

Prof.Dr. Ayse S. AKYEL The Director of the Institute of Educational sciences

The Head of the Foreign Languages Education Department, Faculty of Education, Yeditepe University, Istanbul, Turkey

NİLÜFER EĞRİCAN

Dear Guests,

It is a great pleasure for us to meet you in our University. We would like to extend a sincere and hearty welcome to every one of you here at the Convention. We hope it becomes a fruitful organization for all of us. We look forward to your enthusiastic participation.

Sincerely yours,

Prof. Dr. Nilüfer EĞRİCAN

Vice rector, Yeditepe University

OĞUZ MAKAL

Dear Guests, I welcome you as an academician who shoots films and writes books on Art. I

emphasized Art and Culture, for Turkey (and especially Istanbul) has hugged Art during its long history and is famous for its historical monuments and museums. You can go and visit all these monuments here; however, the only thing you will not be able to see are “Village Institutions,” which can be considered as the Enlightenment Period’s starry schools. Twenty-one Village Institutions no longer exist, unfortunately. They were founded in 1940s by the visionary mind of the great leader, Atatürk; the Minister of National Education, Hasan Ali Yücel; and the revolutionary educator, İsmail Hakkı Tonguç; in every region of Turkey, to train teachers and leaders for the villages. The aim was to develop Turkey, but they were closed in 1950 due to political reasons. Art Education used to have a great role within their program (33.64%). Turkish Language, Drawing, Hand-Writing, Music, Physical Education and Folk-Dancing had been considered within the borders of Art Education.

The above mentioned Art Education within Village Institutions' training of teachers had an important charecteristic: since the schools used to go on thoughout the whole year, Art Education was distributed to the whole lives of the boarding students. It was essential to keep a radio, gramophone, and various musical instruments: like pianos, violins, drums and others. Students were free to learn and play all those instruments in their spare times. All kinds of musical acitivities were free within, and around the school buildings. This was approved and supported by the Ministry in those days. What a pity that the lives of those institutions lasted for only 6-7 years; however, their educational, social, cultural, pedagogical, and even economical effects have lasted longer and stronger than any other school type. The writers which were trained from those schools have impressed the literature and philosophy in Turkey immensely. We are proud to share the content, outcomes and effects of those schools even now, in the 21st Century. We hope you feel great interest towards those institutions and would like to learn more about them. With my best regards; and sincerely yours,

Prof. Dr. Oğuz MAKAL Beykent University

Vice-President, YKKED, Istanbul, TÜRKİYE

PARESH KATHRANİ

Dear Hayal,

It is a pleasure for me to be attending the 11th ICSQCC in Istanbul, Turkey, this year on behalf of Kingston University, Law School, UK, to deliver a paper on Human Rights and Education.

I believe that in this rapidly changing world, where new developments are bringing us closer together, there is an even greater need to promote global citizenship, and human rights is an important medium for attaining this.

I am grateful to Hayal Koksal, the Quality and Peace Education Center, the World Council for Total Quality & Excellence in Education (WCTQEE), the City Montessori School, and the other organisers for the opportunity of attending this important event to give a talk on how education can be used to realise this vision, and on behalf of Kingston University.

I wish you all a very successful and joyous event.

Paresh KATHRANI Visiting lecturer,

International protection of human rights, Law School, Kingston University, UK

DHEERAJ MEHROTRA

My Greetings for the success of the 11th International Convention On Students’ Quality Control Circles, being organized by the Turkish Centre For Schools of Quality & Quality and Peace Education Center (KALBEMER). Kudos to Dr. Hayal Koksal and her team for the wonderful initiative.

I wish the convention a landmark in the history of the Students’ Education Scenario and look forward to its flavours in the form of the high academic values and philosophies towards Making World Quality Citizens and a Total Quality Person.

Dheeraj MEHROTRA Head, TQM in Education, CMS & Degree College

Lucknow, INDIA

CARLYLE MCFARLAND

Dear Dr. Köksal,

I thank you for your invitation dated 3rd July, 2008 to attend the 11th International Convention on Students’ İMECE Circles (ICSQCC) to be held in Istanbul, Turkey, from 26-28 August, 2008. I will be delighted to attend. I appreciate the theme of the Convention – “Peace at home, Peace in the World, on the way of training TQPs”. I hope that my presence as a delegate will be an enriching experience, and I offer my co-opeartion for the success of the event. With all the good wishes for the success of the event. Yours sincerely,

Carlyle MCFARLAND CMS, Lucknow, INDIA

BAHADUR SINGH

It gives me immense pleasure to learn that the 11th International Convention on Students' Quality Control Circles is being organized from the 26-28th of August, 2008, at Yeditepe University, Istanbul, Turkey, and under the leadership of Dr. Hayal Koksal, Director of the Centre for Schools of Quality, Turkey. I feel honoured and proud to be sending a team of students from my school to present their case study at the convention.

“Students’ Quality Circles” have become a movement in all the high-standard schools and other institutes of higher learning in India. The Students’ Quality Circles provide a platform

for the students to become a part of the school administration, for the overall improvement in the teaching-learning process and the environment of the school at large.

Through this message I congratulate Dr. Hayal Koksal in organizing the 11th International Convention on Students' Quality Control Circles and wish all the success to the entire team associated with it under the dynamic leadership of Dr. Hayal.

Bahadur SINGH Principal, Gobindgarh Public School, India

CHRIS FORD

Dear Dignitaries, Students and Colleagues, It is so exciting to meet you all here for the 11th ICSQCC. I can’t wait to learn so much

from you. You are all total quality people and it is with great honour that I am still part of this magnificent movement. My thanks and sincere gratitude go to the people of Turkey – especially Hayal and the organising committee for all their hard work and efforts – and to the children, teachers and dignitaries. “May peace prevail on earth!”

Dearest Hayal, I just wanted to say a big “thank you and well done” for everything you're doing in preperation for the forthcoming conference. Without your hard work, determination and efforts the participation rate would not be so high. Loves,

Chris FORD Ex-leader,The students’ Union

Kingston University, UK

HILARY HUNT

This year is the 60th anniversary of the Universal Declaration of Human Rights (UDHR). The UDHR was the first international recognition that all human beings have fundamental rights and freedoms, and it continues to be a living and relevant document today. It is the foundation of all our human rights enshrined by the world community over 60 years. It is the most translated document in the world – available in over 360 languages. People all over the world are celebrating the UDHR 60th anniversary theme “Dignity and justice for all of us – everyone, everywhere, always”.

I am delighted to be in Istanbul, the meeting place of continents and cultures for millennia, to be part of the first ICSQCC Convention in Turkey, and to be part of our celebration of quality education for peace at home and peace in the world – a prerequisite for dignity and justice for all of us.

Hilary HUNT CWEC, UK

KURIAN SIR

City Montessori School, Lucknow, in India, is an academic institution with a difference. It is the world’s largest city school, with over 34,000 students on roll, and has its name featured in

the Guinness book of World Records. The only school to receive the UNESCO Prize for Peace Education 2002, and the only school to organize and host 24 international events for children, with the participation from countries around the world.

The school has now stepped into the 50th year of its existence setting benchmarks in the field of secondary education, while forging-in innovations in the pre-primary teachings. Imparting education at CMS is a serious matter, with accountability towards a prosperous society. The combination of Excellence in all things, Universal values, Global understanding and Service to the world is bound to develop an all round personality with an ignited mind, striving for the united, peaceful world.

I have the honor to serve this great institution in a technical capacity for nearly 28 years, evolving from one computer in the last century, to thousands today, thus ensuring a one-to-one student-computer ratio. I’ve been serving as a Head for the full-fledged Computer and Audio-Video Department of the school. We have now stepped into the Twenty-first Century where knowledge is found at the press of a few keys. E-learning, which has revolutionized the world of education, is accessible to our children through an extensive Wi-Fi network and digital classrooms with Audio-Video technology. It has made learning interactive as well as interesting, thus letting technology make in-roads into our classrooms.

Our school, as though a lighthouse for society, has its own FM Community Radio facility, reaching out to the lowest strata in the cities and villages, and thereby helping to serve and develop the community.

Young minds are polluted by violence and divisive politics depicted through the powerful medium of films and television. The CMS dedicated films division is making educative yet interesting and entertaining movies for children. It also organizes a Children’s Film Festival.

Every day, school activities and knowledge-based programs are showcased through multi-media presentation in the local Television Channels. Another stepping stone in this direction is the preparation for the International Children’s Film Festival in 2009.

Our founders Mr. Jagdish Gandhi and Dr. (Mrs.) Bharti Gandhi had a dream to involve an entire generation in mission-driven programs that would benefit the 2 billion children in this world and generations yet to be born. I’m proud to be involved in the vision of our founders.

Thank You and Jai Jagat!

Kurian SIR

Head, Computer and audio-video department CMS, Lucknow, INDIA

VINEY KHANNA

The Principal, Mrs. Manveen Sandhu, sends her heartiest felicitations to the Yeditepe University for organizing the Eleventh International Convention on STUDENTS’ IMECE CIRCLES. She herself is a visionary, and believes in the culture of constancy. She is never complacent with what she has done so far for the young learners of her school. Therefore, she visits different countries like America, Australia and England to keep herself abreast with the efforts being made in the world of education all over world. She highly appreciates the endeavour of Yeditepe University for organizing such programmes which aim at promoting the culture of quality in thought, word and deeds with a view to actualize the vision of the world that transcends political boundaries and believes in harmony. The universal virtues like compassion, sympathy and love are spread through such programmes. It has been observed that the quality programmes are well planned, meticulously organized, educational and entertaining. Hospitality of the host institution has been par excellence.

Spring Dale extends again all the best wishes for the success of the programme. Let peace prevail all over the world.

We feel honoured to be the guest of Yeditepe University and are looking forward to attend more such programmes in future too.

The mission of Spring Dale is to achieve human excellence by giving due importance to character building, imparting quality education and developing compassion among others. We wholeheartedly appreciate the efforts of ICSQCC to bring unity among schools and nations.

Viney KHANNA Faculty Member, INDIA

LUSİ ADUT

Dear Guests,

We have the great pleasure of being part of the “11th International Convention on Students’ Imece Circles” in Istanbul.

This is an outstanding opportunity to improve our vision, knowledge and cooperation on education and quality, which have become the most essential needs for a brighter and more peaceful world in the future.

As OKI , we are committed to contribute to the realization of a society in which people around the world live with "peace of mind’’ through our activities and technology.I believe, as humans, educators, business people, we all share the desire and responsibility to build a brighter world at least for the future generations. It is this responsibility and dedication which brings and unites us together here in Istanbul, in this unique city, where Asia meets Europe.

I would like to pass my special thanks to Dr. Hayal Köksal for informing us about such a Convention and for her continuous and outstanding efforts to organize this event. I would like to welcome and thank to all participants, contributors, organizers for enabling such an enlightening Convention.

Lusi Adut General Manager, OKİ Printing Solutions

Istanbul, TÜRKİYE

ARZU KÖSEREİSOĞLU

Dear Academicians, Teachers, Students, Educators, and Convention Participants, We are very pleased to be a part of the 11th International Convention on Students’

Imece Circles which will be hosted in Istanbul, meeting points of two continents with years of historical background. We believe that such a convention concentrating in education, collaboration, quality and “peace” all together, would bring a new vision to the all of the participants, taking new experiences and knowledge to their homelands with them, to consider in their education strategies.

Microsoft is committed to working with educators, educational organizations, and industry partners to expand the world of learning through technology. Our programs help educators connect with each other, prepare students for tomorrow's careers, and increase access to technology and training for learners in classrooms, campuses, and the larger

community, in line with quality standards and procedures. There are several programs for primary and secondary schools to increase access to technology and training, to bring out the potential of students and teachers through “Innovative Teachers” and “Innovative Students” programs. We believe in supporting teachers, students and life-time learners to reach their goals to enlighten their life/career through our programs.

We welcome you to this unique Convention, with best wishes of success and peace…

Arzu KÖSEREİSOĞLU PİL Program Manager, TÜRKİYE

ZELİHA DOĞAN

Dear Guests,

Welcome! We are hosting “11th International Convention on Students’ Imece Circles” at Yeditepe University, in Istanbul. In this activity, quality experts, academicians, teachers and students coming from different countries will share their experiences. At the same time, we will feel the support of various organizations behind us.

We would like to emphasize that it is an extraordinary and advantageous thing to be in a wonderful city like Istanbul, which is a real bridge between two huge continents. On the other hand, we also feel proud to be hosting such a collaborative multinational event. The activities within the convention, aiming to train TQPs through the slogan: “Peace at Home, Peace in the World,” will create an excellent “sharing & caring” atmosphere for all of the participants. It will definitely be a productive venue.

Dear colleagues, you have come from distant places. You have made the distances closer and our hearts happier. We say “welcome” to you all with love and respect. We believe with this ideal of our great leader, Atatürk, the world will be much more peaceful and fruitful. It is our responsibility and duty. We hope you will carry this message of the great Atatürk to your countries, as well.

Welcome, once more. Sincerely yours,

Zeliha DOĞAN Office of the Prime Minister,

Directorate General of Press & Information, Ankara, TÜRKİYE

FİGEN ATALAY

The 10th International Convention On Students' Quality Control Circles in Lucknow, India was one of the most important and interesting events in my 24-year-long career. Spending time on a campus in a country with a different culture, meeting students and teachers, observing their life and being with students and children from all over the world was an unbelievable opportunity for me.

At first, I was very anxious about going to India. All my worries disappeared with the warm welcome we received at the airport, the teachers and the students greeted us with a kind attitude. All the time we were on the campus, the teachers and students took care of us with respect and love. I was under the impression that they took care of us with all their heart. To

exemplify, every guest had a guide student. These guide students literally guarded our rooms and spent time with us to answer every question we had, and I could see the happiness and joy in their eyes.

I was impressed with messages of “Peace” all over the school. I appreciated the effort to live together in peace. I could observe the same thing in the pictures painted by preschool children. Children expressed the religious holiday of their own belief and also the religious holidays of their neighbours from Muslim, Sikh and Hindu beliefs in the same painting.

I would like to say a few words about the activities and experts of the convention: These activities were never boring. To the contrary, the competition among students and dance shows were very interesting. Instructors and experts from all over the world made presentations, and all the presentations were worth listening to. For example, experts talked about the problems encountered by a secular institution in Iran, the different models of education in Nepal, education of the blind in Mauritius, and the importance of cooperation. There was a presentation by an English expert, on the theme: “Children learn what they experience;” and another by a Sri Lankan expert, on the theme: “Future generations of qualified people.”

To summarize, I feel lucky that I had the chance to attend to this convention. Being a part of campus life and spending time with participants, from early morning to midnight; living the daily life with students from all over the world; having fun and chatting together – these were the parts that give me great happiness.

Figen Atalay Editor, Daily Cumhuriyet, TÜRKİYE

ALEV BULUT It was a pleasure to be interpreting for such an important gathering and a very inspiring atmosphere to work as a conference interpreter. My pleasure was doubled with the fact that I was accompanied by two students of mine Esra and Rana.

Assoc. Prof.Dr. Alev BULUT Interpreter

Arts and Sciences Faculty, Istanbul University, TÜRKİYE

OUR INTERPRETERS Alev Bulut: Member of faculty, associate professor; Istanbul University Department of English Translation and Interpreting; specializes in text studies, discourse analysis and translation studies; free lance conference interpreter, author of Çeviride Dil ve Metin and Çeviride İdeoloji, İdeolojik Çeviri; has literary translations; member of Association of Translation in Turkey, Association of Literary Translators, ARÇ (Voluntary Rescue and Relief Interpreters). Esra Özkaya-Saltoglu: Istanbul University Department of English Translation and Interpreting; MA student writing her thesis on interpreting; free lance conference interpreter.

Rana Kahraman: Istanbul University Department of English Translation and Interpreting, writing her PhD dissertation on refugee interpreting; free lance conference interpreter.

ENGLISH EDITOR

RYAN NASH

The task of being human has always been a collective one. The scholars, artists, and thinkers of humanity have always been the ones bringing us forward, and they do so by bringing us together. Education is the first step toward making the world better than it is, and cultural dialogue is the second. That's why I have been so pleased to lend my time and energy to this project. I would do it again ten-fold. Sincerely, Ryan Nash nshryn@yahoo.com Ryan Nash is a poet and musician, currently living and working in Berlin, Germany. He also teaches English and Creative Writing to children and adults. A native Californian, Ryan was brought up and educated in the San Francisco Bay Area. His work deals heavily with the nature of inspiration and complexities of human interaction.

REFLECTIONS of A STUDENT WHO HAD PARTICIPATED in the 6th ICSQCC in CMS

Dear Colleagues, Quality says: “You can learn from everyone – even from your youngesters.” Throughout my life, I have learned the most of from my students. They have always been my tutors. While writing these words, I feel proud, not embarrased as some do, for I believe that this is the essence of life and also of real improvement. My CMS & ICSQCC Journey started in 2003 with a teacher and five students. It was a real challenge for me. I cannot deny the great help of one student of mine. She was Aybüke. While coming back to our country after the Convention, I wanted the Turkish team members to write their reflections about India, Lucknow, CMS and the Convention. She gave me her reflection as follows. I kept it as a very precious document for years and now, while she is in the USA for her MA, I want to share her words with you because they are so didactic, so nice and touchy. I believe she will understand me and give her permission to do this. Thank you my dearest. I believe you will be one of the best, most creative and most thoughtful teachers of the world. THANK YOU for your sacred soul and commitment to quality.

Hayal KÖKSAL

What are the contributions of the event to you? I cannot limit the contributions of this event with the Convention only. This is not fair. For I have learned a lot not only from the country but her people as well. From the moment I boarded, I started to learn lots of things, starting from myself. The reality of quality was formed by the flower circles which were placed over our necks, and also in our spirits by the CMS teachers and students. “Quality is a lifestyle;” truth was hidden in every behavior and behind every uttered word; finding and taking it out depended on our sensitivity and perceptions. Those who solved the secret of quality are the ones who can reflect their inner qualities out through their

colourful thoughts. The responsibility of being aware of these secrets belongs to the surrounding. What kinds of changes did the India Journey create in you and your point of view looking into education and life…? Education means self-trust and it is obtained by the great help of our parents, teachers and peers. It is easily seen within the pupils of a child or through the words of a student. Those students who presented their inner capacities and qualities at various streams before the thousands of participants in Lucknow had already gained this important capability. They were small in form but huge in spirit! The great change in my mind and spirit has been this: To serve a Türkiye where big thinkers live and work.

After your return, what will change in your life? This is too early to promise anything and besides, this is not fair for “the quality philosophy” and “me”. I think, time will show this. For, the changes should not take place in my words but my actions. Don’t you think that even this sentence is a proof of my great change?

Important Note: All these words are the reflections of my thoughts, which never asked for any visa to come to Türkiye from India. I would like to thank everyone, especially my dearest instructor, Dr. Hayal Köksal, who helped me bring them all here. Thank you, my dear teacher, for everything you showed and taught us. I also would like to give thanks on behalf of the Turkish team-members.

Aybüke FİLİZ *

Faculty of Education, Bogazici University,

December 2003

* Aybüke Filiz, now, is a candidate for Master's Degree in communication and has been teaching Public Speaking classes in the Department of Communication at Portland State University for almost two years. Receiving her BA degree from Bogazici University in Istanbul in Turkey, she brings an intercultural perspective to her classes. After graduating from college, she received Foreign Language Teaching Assistantship Award by Fulbright from September 2006 to June 2007. Having one-year of teaching experience in her native language at PSU, Aybüke uses activities and tools that combine pedagogy and public speaking.