Sistem Manajemen SDM TI Ditinjau Dari Sisi Proses Bisnis, Organisasi Dan Kebutuhan Kompetensinya...

7/23/2019 Sistem Manajemen SDM TI Ditinjau Dari Sisi Proses Bisnis, Organisasi Dan Kebutuhan Kompetensinya (Soft Dan Ha

1/13

7 t Z g l h

Kac~hz ^b~}he Egcgfhehc ^ME B]

\bngk~aca @hiybgc}aya ! 9>87::2>

Egcgfhehc$ ~hngyg xexe gmgdgo kaaymbcg~b ~hexg ~xeihy mgrg ehdgdxb zya~h~

zhyhcngcggc$ zhclaylgcb~g~bgc$ zhch}gzgc }hcglg khyfg$ zhclgygogc$ mgc

zhclg|g~gc xc}xk ehcngzgb }xfxgc rgcl }hdgo mb}h}gzkgc }hydhibo mgoxdx#

^ME$ ~hngyg ~hmhyogcg gmgdgo egcx~bg g}gx aygcl rgcl ihkhyfg g}gx ehcfgmb

gclla}g ~xg}x aylgcb~g~b rgcl mb~hix} zhy~acbd$ zhlg|gb$ kgyrg|gc$ zhkhyfg$ }hcglg

khyfg$ mgc dgbc%dgbc# ^ME dhibo mbehclhy}b ~higlgb iglbgc bc}hlygd mgyb ~b~}he rgcl

eheihc}xk ~xg}x aylgcb~g~b#

Fgmb mgzg} mb~ezxdkgc egcgfhehc ~xeihy mgrg egcx~bg /E^ME" gmgdgo bdex

mgc ~hcb rgcl ehclg}xy oxixclgc mgc zhygcgc }hcglg khyfg ~hngyg h`b~bhc mgc

h`hk}b` ~hobcllg }hyngzgb }xfxgc ihy~geg zhyx~goggc$ kgyrg|gc mgc eg~rgygkg}#

E^ME mgzg} mbkg}gkgc ~higlgb ~xg}x bdex g}gx ngyg ehclg}xy ~xeihy mgrg rgcl

mbebdbkb adho bcmbpbmx$ ehclg}xy oxixclgc mgc zhygcgc }hcglg khyfg ~hngyg h`b~bhc

mgc h`hk}b` exdgb mgyb zhyhcngcggc$ zhclaylgcb~g~bgc$ zhclgygogc mgc zhclg|g~gc$

zhclheigclgc$ zheihybgc kaezhc~g~b mgc ~higlgbcrg ~hobcllg mgzg} mbegc`gg}kgc

~hngyg egk~begd xc}xk ehcngzgb }xfxgc ihy~geg#

Mh`bcb~b E^ME /Faka ^b~|gc}a$ 9::


2/13

9 t Z g l h

Gmgzxc xc}xk mh}gbd E^ME ihyig~b~ kaezh}hc~b ib~g mbdbog} mgdge lgeigy

Lgeigy 7# Eamhd ]hybc}hlyg~b mgyb E^ME ihyig~b~ kaezh}hc~b

^xeihy 6 Faka ^b~|gc}a$ 9:: t Z g l h

zgmg kbchyfg$ zhclheigclgc egcgfhehc ~hy}g gk}bpb}g~ zhdg}bogc rgcl }hykgb}

mhclgc khix}xogc ib~cb~#/Ihnkhy h} gd#$ 722


4/13

= t Z g l h

Lgeigy 9# ]gogzgc zhclheigclgc Egcgfhehc ^ME

Gmgzxc zhcfhdg~gc dhibo dgcfx} ehclhcgb mbglyge mbg}g~ mgzg} kb}g }hdggo ~higlgb

ihybkx} 6

7# ^}yg}hlb~ 6 Mgdge }gogz bcb aylgcb~g~b ogyx~ ehch}gzkgc gzg rgcl ehcfgmb }xfxgc mgyb

aylgcb~g~b }hy~hix} ih~hy}g pb~b mgc eb~bcrg# Ogd bcb ihy`xcl~b xc}xk ehcfgmbkgc

zgcmxgc mgdge ~h}bgz dgclkgo!zhkhyfggc rgcl gkgc mbdgkxkgc#

9# N^^ mgc I^ 6 ^h}hdgo pb~b mgc eb~b }hdgo mb%mhndgyh mhclgc fhdg~$ egkg ~hdgcfx}crg

kb}g gkgc ehcrx~xc nayzayg}h mgc ix~bch~~ ~}yg}hlr xc}xk eh|xfxmkgc }xfxgc

aylgcb~g~b mgc pb~b eb~b }hy~hix}#

># ^}yxk}xy Aylgcb~g~b 6 Mb ]gogz kh}blg bcb kb}g gkgc ehygcngcl ~}yxk}xy aylgcb~g~b

~h~xgb mhclgc ~}yg}hlb rgcl }hdgo mbixg}$ nac}ao ~higlgb ihybkx} 6

^}yg}hlb~

Zhyxex~gc ]xfxgc Ib~cb~

Pb~b mgc Eb~b

N^^

I^

Nayzayg}h ^}yg}hlr /}hykgb} ~}gkhoadmhy$ yhlxdg}ay$ khzxg~gc zhdgcllgc$mdd"Ib~cb~ ^}yg}hlr /Ib~cb~ Zdgc$ Yh}xyc ac Bcph~}ehc}$mdd"

^}yxk}xyAylgcb~g~b

Zheixg}gc ^}yxk}xy Aylgcb~g~b ihymg~gykgc ~}yg}hlb rgcl }hdgo mb~x~xc xc}xkeh|xfxmkgc pb~b mgc eb~b

Fai Mh~blc

Zya~h~ zhygcngclgc zhkhyfggc!fgig}gc rgcl }hdgo mbfgigykgc md ~}yxk}xyaylgcb~g~b

Fai Gcgdr~b~

~xg}x zya~h~ ehclxezxdkgc$ ehclkg}hlaybkgc mgc ehcmakxehc}g~bkgc~hdxyxo bc`ayeg~b rgcl yhdhpgc }hc}gcl fgig}gc!zhkhyfggc }hy~hix} mgdgezhybamh }hy}hc}x /mgyb og~bd fai mh~blc"

Fa i Mh~n#

Og~bd mgyb fai gcgdb~b~ ihyxzg xygbgc }hc}gcl Bc`ayeg~b mgc kgygk}hyb~}bk ~xg}xfgig}gc#


5/13

8 t Z g l h

Lgeigy ># Nac}ao ^}xk}xy Aylgcb~g~b

=# Fai Mh~blc^h}hdgo kb}g ehcrx~xc ~}yxk}xy aylgcb~g~b$ dgclkgo ~hdgcfx}crg rgb}x fai mh~blc

/Zya~h~ zhygcngclgc zhkhyfggc!fgig}gc rgcl }hdgo mbfgigykgc md ~}yxk}xy aylgcb~g~b"#

Xc}xk dhibo fhdg~crg mgzg} mbdbog} mgdge lgeigy =#

Lgeigy =# Gdxy mgc KaezachcFai Mh~blc

^xzzay}

Nayh Ix~bch~~

^}gkhoadmhymgc Ib~cb~ Zdgc

N^^ mgc I^

Zyamxk~b

@bcgcnh

^xzzay}

Zyamxn}bac^xzzay}

Egykh}bcl

^gdh~ ^}g``


6/13

0 t Z g l h

Zgmg bc}bcrgFai mh~blc gmgdgo zya~h~ ~b~}heg}b~ mbegcg fgig}gc!zhkhyfggc mbfgigykgc

mgc mbygcngcl ihymg~gykgc hdhehc%crg mhclgc }xfxgc zhcbclkg}gc zyamxk}bpb}g~

aylgcb~g~b mgc khzxg~gc kgyrg|gc#

8# Fai Gcgdr~b~

Zya~h~ rgcl ~b~}heg}b~ ihyxzg zhclxezxdgc bc`ayeg~b mgyb }xlg~$ kh|gfbigc mgc

}gcllxcl fg|gi mgyb zhkhyfggc }hy}hc}x# Xc}xk dhibo fhdg~crg mgzg} mbdbog} mgdge

lgeigy 8 ihybkx} bcb

Lgeigy 8# Fai Gcgdb~b~


7/13

< t Z g l h

Zgmg bc}bcrg rgcl mbdgkxkgc mgdge fai gcgdr~b~ rgb}x ehcl%bmhc}b`bkg~b mgc

ehclgcgdb~b~ }xlg~$ kh|gfbigc mgc }gcllxcl mgdge ehcrhdh~gbkgc ~xg}x zhkhyfggc

xc}xk khexmbgc mbigcmbclkgc mhclgc K^G /kca|dhmlh$~kbdd mgc g}}b}xmh~" mgyb ^ME

rgcl gmg#

0# Fai Mh~nybz}bac! Xygbgc Fgig}gc

Ehyxzgkgc ~}g}hehc} }hy}xdb~ rgcl ehcfhdg~kgc }xlg~ /gzg zhkhyfggcrg$ iglgbegcg

mbdgkxkgc$m~i"$ kacmb~b zhkhyfggc mgc g~zhk dgbc mgyb zhkhyfggc rgcl ihy~gclkx}gc#

Fai mh~nybz}bac Ehyxzgkgc og~bd mgyb fai gcgdr~b~# Kaezachc fai mh~ybz}bac ~higlgb

ihybkx} /}bmgk ogyx~ ~hexg gmg $ mb~h~xbkgc mhclgc kacmb~b aylgcb~g~b eg~bcl%

eg~bcl"6

Bmhc}b`bng}bac

Cgeg Zhkhyfggc

Oxixclgc Khyfg /G}g~gc$ oxi#oaybvac}gd$ ig|gogc"

Xcb} Khyfg

Dakg~b

]gcllgd Gcgdb~b~

Ybclkg~gc B~b Ehcfhdg~kgc }gcllxcl fg|gi zhkhyfggc mgc kaezachc%crg

@xcl~b mg~gy mgc }gcllxcl fg|gi

Mg`}gy }xlg~ mgc }gcllxcl fg|gi

Fai zhnb`bng}bac~

Zhclh}goxgc$ kbdd mgc Khegezxgc

Zhcmbmbkgc mgc Zhclgdgegc khyfg

Khix}xogc b~bk }hy}hc}x

Mb~ndgbehy

Kac}ygk khyfg

]gcmg}gclgc gzzyapgd

Gmgzxc `xcl~b xygbgc fgig}gc ~higlgb iglbgc mgyb zhclheigclgc Egcgfhehc ^xeihy

Mgrg Egcx~bg mgzg} mbfhdg~kgc mhclgc lgeigy ihybkx} 6


8/13

? t Z g l h

Lgeigy 0# @xcl~b Fai Mh~nbz}bac ~higlgb iglbgc mgyb zhclheigclgc E^ME

Zhcfhdg~gc eg~bcl%eg~bcl hdhehc mbfhdg~kgc ~higlgb ihybkx} 6

Xygbgc

Fgig}g

c

Zhyhcngcg

gc Kgybhy

^AZ

Hpgdxg~b

Fgig}gc

ZhcbdgbgcKbchyfg

Zhyhcngcg

gc

Aylgcb~g~b

Yhkyxb}ehc

Zhdg}bogc

G~~h~~eh

c}


9/13

2 t Z g l h

^hngyg xexe ~b~}he egcgfhehc ^ME ]B ~geg mhclgc E^ME rgcl lhchybn$ gkgc }h}gzb gmg

ihihygzg ogd rgcl zhydx mbzhyog}bkgc# Khkox~x~gc ^b~}he Egcgfhehc ^ME ]B mb}bcfgx

mgyb ~b~b zya~h~ ib~cb~$ aylgcb~g~b mgc khix}xogc kaezh}hc~bcrg /~a`} mgc ogym" mgzg}

mbfhdg~kgc ~higlgb ihybkx} 6

g# Zya~h~ Ib~cb~

Zya~h~ ib~cb~ aylgcb~g~b bcb ehyxzgkgc ~xg}x ogd rgcl xcbk

7" ]hkcadalb bc`ayeg~b /]B" }hdgo eheig|g igcrgk zhyxigogc mgdge ogd

aygcl ihykaexcbkg~b$ ihybc}hygk~b mgc ihkhyfg# Mb Hyg ]B gmg igcrgk

ogd rgcl ib~g mbfgmbkgc dhibo h`hk}b`$ dhibo h`b~bhc$ dhibo nhzg}$

exd}b}g~kbcl$mgc dgbc%dgbc# Ogd }hy~hix} }hc}xcrg eheig|g zhclgyxo

kh mgdge zhkhyfggc rgcl gmg# Egkbc zh~g}crg zhykheigclgc ogym|gyh

mgc ~a`}|gyh ~hy}g bc}hych} ehcfgmbkgc khix}xogc rgcl ihyihmg iglb

zgyg ^ME ]B#

9" ^hngyg xexe aygcl%aygcl mb B] dhibo ehclbclbckgc zya~h~ rgcl

~bezdh$ h`hk}b` mgc h`b~bhc mgybzgmg ^ME rgcl dgbc# ^higlgb nac}ao 6

~hixgo zhyx~goggc ~a`}|gyh mhphdazhy exclkbc ogcrg zxcrg ihihygzg

~}g`` mb kgc}aycrg /egykh}bcl$ gnnaxc}bcl$ }hnocbngd ~xzzay}"$

~hmgclkgc zyalygeehycrg ~hcmbyb ihkhyfg mb yxego ehyhkg eg~bcl%eg~bcl# Ogd bcb ~gclg} exclkbc }hyfgmb mb mxcbg ]B$ kghcg

kgygk}hyb~}bkcrg rgcl ehegcl xcbk# Aygcl }bmgk zhydx gmg ~hngyg

`b~bk mb }hezg} khyfg$ g~gdkgc mhgmdbch zhkhyfggc!ihigc }xlg~crg

~hdh~gb#

^haygcl zyalygeehy ib~g mhclgc `dhk~bidh ehclg}xy |gk}xcrg$ mbg

ib~g exdgb ihkhyfg mgyb fge ? egdge ~!m fge 8 zglb g~gdkgc

zhkhyfggc!}xlg~crg ~hdh~gb }hzg} zgmg |gk}xcrg#

^haygcl ch}|ayk hclbchhymb ~xg}xBc}hych} ^hypbnh Zyapbmhy/B^Z"

mgzg} eh%yhea}h mgc ehclkac`blxyg~b ~hyphy ndbhc}%crg

mbegcgzxc mbg ihygmg g~gdkgc }hykachk~b mhclgc bc}hych}#

Zbezbcgc%crg }bmgk gkgc egygo kh}bkg ehclh}goxb mbg }bmgk gmg mb

kgc}ay$ kgyhcg mbg }gox igo|g mbegcgzxc mbg ihygmg$ g~gd zxcrg

ehmbg mgc }aad rgcl }hzg} mbg gkgc egezx ehcfgdgckgc

}gcllxcl fg|gicrg mhclgc igbk#


10/13

7: t Z g l h

i# Aylgcb~g~b

^}yxk}xy aylgcb~g~b ~hngyg xexe }bmgk ihyihmg mhclgc E^ME rgcl dgbc

/eb~gd khxgclgc$zyamxk~b$egykh}bcl$mdd"# ^haygcl NBA!N]A ibg~gcrg

eheig|gob ihihygzg egcgfhy ~h~xgb ibmgclcrg eg~bcl%eg~bcl mgc egcgfhy

ibg~gcrg ehezxcrgb ihihygzg ~}g` }hkcb~# Nac}ao ~}yxk}xy aylgcb~g~b ]B ib~g

mbdbog} mgdge lgeigy ihybkx} 6

Lgeigy


11/13

77 t Z g l h

Lgeigy ?# Zbygebmg Fgig}gc mgc Dhphd Kaezh}hc~b rgcl ogyx~ mbkxg~gb

7"Mgyb lgeigy ? mgzg} kb}g kh}goxb igo|g zgmg dhphd mg~gy /^ME ]B rgcl

ihy}xlg~ mb ibmgcl }hkcb~"$ egkg ogym naezh}hcnr%crg ogyx~ dhibo ih~gy mgyb

~a`} naezh}hcnr# Ihybkx} nac}ao kaezh}hc~b mgyb ^ME ]B mb ibmgcl }hkcb~ 6

g" ]hcglg ]ygezbd

B] ^zhnbgdb~}6 }hcglg rgcl ~gclg} }ygezbd /gmpgcnhm" mgdge

ehcllxcgkgc ~xg}x zyamxk B]# Eb~gdcrg Gzzdbng}bac$ ^a`}|gyh

Gzzdbng}bac$ H%nac~xehy$ }hdh~gdh~#

B] Zya`h~~bacgd6 }hcglg }ygezbd rgcl mgzg} ehclbezdhehc}g~bkgc

~xg}x zyamxk B] g}gx }hkcadalb ~higlgb iglbgc mgyb ~adx~b ib~cb~ mgdge

~hixgo aylgcb~g~b# Eb~gdcrg$ Exd}behmbg ~zhnbgdb~}#

B] ^r~}he Gmebcb~}yg}ay~6 }hcglg }ygezbd zhclhdadg fgybclgc mgc

~b~}he B]# eb~gdcrg ch}|ayk gmebcb~}yg}ay$ |hi~b}h gmebcb~}yg}ay$

~r~}he gmebcb~}yg}ay#

i" ]hcglg Godb

B] ^r~}he Hclbchhy~6 }hcglg godb ehclgcgdb~g khix}xogc ib~cb~ mgc

khexmbgc ehcmh~gbc mgc ehclbezdhehc}g~b ~adx~b bc`yg~}yxk}xy B]

/kaezx}hy$ fgybclgc kaexcbkg~b$ ~hyphy$ m~i" rgcl az}begd xc}xk

khix}xogc }hy~hix}# Eb~gdcrg ch}|ayk hclbchhy$ ~r~}he gcgdr~} mgc

mh~gbc$ zyalygeehy$ ndbhc} ~xzzay}$ exd}behmbg bc}hlyg}ay#

B] Gzzdbng}bac Mhphdazhy6 }hcglg godb mgdge ehcllxcgkgc

}hkcadalb B] xc}xk ehclheigclkgc mgc ehehdbogyg gzdbkg~b$

NBA 6 ^a`} Naezh}hcnr 3 Ogym Naezh}hcnr

Egcglhy ! ^xzhypb~ay 6 ~a`} 5 ogym

^ME ]B ]hkcb~ 6 ogym 3 ~a`}

NBA

Egcglhy ]B

^ME ]B


12/13

79 t Z g l h

kaezachc$ |hi!mh~k}az ndbhc}$ g}gx dgrgcgc mg}g ignk%hcm# Eb~gdcrg

|hi~b}h mhphdazhy~$ zyafhn} egcglhehc}$ kca|dhmlh egcglhehc}$

|hi~b}h mh~blc$ h%~hnxyb}r#

B] ^adx}bac Mhphdazhy~6 }hcglg godb mh~gbc mgc zhclheigclgc ~adx~b

ib~cb~ ehcllxcgkgc B] mhphdazehc} }aad~$ }hkcadalb$ zdg}`aye$

gy~b}hk}xy# Eb~gdcrg ~a`}|gyh mhphdazhy~$ ix~bch~~ gcgdr~}$ h%ix~bch~~

gcgdr~}#

B] Mg}gig~h~6 }hcglg godb ehcmh~gbc$ ehclbezdhehc}g~b$ mgc

ehclhdadg ig~b~ mg}g ehcllxcgkgc ~hyphy ~hzhy}b ^WD# Eb~gdcrg

mg}gig~h mh~blc gcm mhphdazehc}$ mg}gig~h gmebcb~}yg}bac#

B] ]ygbchy~$ zhcrhmbg mgc zhdgk~gcg zhcmbmbkgc B]# Eb~gdcrg h%

dhgycbcl mhphdazhy~#

n" ]hcglg B] dgbccrg

]hcglg B] rgcl dgbc bcb gc}gyg dgbc6 bc}hych}|aykbcl$ }hnocbngd ~xzzay}$

lhchygd B]$ ohdzmh~k#

9"Mb dhphd khmxg /egcgfhy!~xzhypb~ay"$ kaezh}hc~b rgcl mbzhydxkgc gc}gyg ogym

mgc ~a`} ~higbkcrg ~hbeigcl$ ogd bcb zhydx mbdgkxkgc kgyhcg mb dhphd bcb rgcl

ihyzhygc nxkxz igcrgk gmgdgo zhkhyfggc eacb}aybcl$ wxgdb}r g~~xygcnh$mgc dgbc%

dgbc# Bc}bcrg egcgfhy ihy}gcllxcl fg|gi }hyogmgz ~hdh~gbcrg }xlg~ ^ME ]B

mhclgc igbk mgc ib~g ehclkaexcbkg~bkgc og~bdcrg kh zgmg dhphd rgcl dhibo

}bcllb# Egcgfhy fxlg ogyx~ ib~g ehclgcgdb~g mgc ehcrhdh~gbkgc eg~gdgo rgcl

excnxd mbdhphd }hkcb~# Adho kgyhcg b}x khegezxgc }hkcb~ rgcl mbebdbkb ogyx~

~higcmbcl mhclgc khegezxgc kaexcbkg~b#

>"Zgmg dhphd NBA$ ~a`} kaezh}hc~b 3 ogym naezh}hcnr$ ~a`} naezh}hcnr

ehehlgcl zhygcgc rgcl zhc}bcl$ kgyhcg mb dhphd NBA ihigc khyfg mgc }xlg~

dhibo igcrgk ihykx}g} mb ygcgo ~}yg}hlb~# NBA oogyx~ ehegbckgc zhygc ~higlgb6

7" dhgmhy$ 9" kaexcbkg}ay mgc >" hmxng}ay# Zhygc ~higlgb dhgmhy mbzhydxkgc glgy

~haygcl NBA ib~g ehcfgmb zhclgygo /zheihyb pb~b" mgc zgcx}gc mgdge ogd

zhegc`gg}gc ]BK mb bc~}gc~b# Zhygc kaexcbkg}ay mbix}xokgc glgy zya~h~

zhcrgezgbgc pb~b mgc egc`gg} ]BK khzgmg zbezbcgc mgzg} mbdgkxkgc mhclgc

igbk# Zhygc hmxng}ay mbix}xokgc xc}xk ehclheigclkgc g|gyhch~~$


13/13

Sistem Manajemen SDM TI Ditinjau Dari Sisi Proses Bisnis, Organisasi Dan Kebutuhan Kompetensinya...

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Transcript of Sistem Manajemen SDM TI Ditinjau Dari Sisi Proses Bisnis, Organisasi Dan Kebutuhan Kompetensinya...