Cs in actionn
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Transcript of Cs in actionn
ANALISA EVALUASI PENCAPAIAN PENJUALAN & CUSTOMER SATISFACTION (CS)
Dipresentasikan olehNama : Otniel Joko WijayaDealer : PT Sun Star Motor Kota : SalatigaTanggal : 14 November 2016
CS in ACTION
ZDTZero Dark Thirty
https://youtu.be/EYFhFYoDAo4
Penangkapan Osama Bin Laden
adalah Hasil Kerja Tim
CIA CS in
ActionXX
Berharga : 2 Sisi Berfungsi
(Empowering, Culture, Booster)
Hit the Score
1. Man PowerEmpowering CSO as a Leader
Cloning Ritual• https://youtu.be/RA6HGfoKdLo
• ( Monday Morning Briefing, Mechanic Briefing, Sales Briefing, Employee Event )
• ( Salesforce jd SM n BM, OB jd Ka Spart, OB jd Promotion staff )
X
Not Cute in Anything
• Jangan cewek cantik kelakuan kasar• Not "make over" work but mindset n team work
2. Keep in TouchPKT Ceremonial Weekly 3S VISIT
(solution - 3S sales - image) Silahturahmi
(Segmented gathering, Member Card)
Hit the Score
Accomplish the Result a. CSI SSI Oke
b. Market Share OkeMaintenance the Result
(Tambak Tepi Laut)
a. CSI SSI OKE
b. Market Share OKE
https://youtu.be/6KZ5N_Ghzh4
TAMBAK
• Data Repeat Order (SDMS)• Data Pelanggan Bengkel• Segmented Gathering
SDMS
LAUT
• Follow up Referensi Customer• Pameran All Brand Bersama• Info & Lunch KaCab All Brand
(Salmon : Salatiga Otomotif Network)
(Empowering, Culture, Booster)
Hit the Score
The End