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Global Duty Free Retailing, 2014–2019
Market Dynamics, Retail Trends and Competitive Landscape
Report Code: RT0243IS
Published: March 2015
SAMPLE PAGES
Report Price: US$4,950 (Single Copy) for full report and US$1950 for individual regions and global summary
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Some key findings
• Global duty free sales are forecast to reach US$73.6 billion by 2019
driven by growth from the Asia-Pacific region
• China will replace South Korea as the largest market for duty free
sales by 2019, aided by high economic growth, improving tourism, and
consumers’ increasing purchasing power
• Personal care and drinks produce the highest expenditure in duty free
stores, globally
• China will also be the fastest growing market in value terms during
2014-2019, followed by South Korea
The “Global Duty Free Retailing, 2013-2018” report, published by Conlumino, provides analysis of current and forecast market data of retail sales
in different category groups in the Duty Free retail channel across the globe. In addition, it highlights the fastest-growing markets for duty free
stores, identifying key trends influencing the markets, with an emphasis on innovative retailers in the duty free channel. It also provides the market
share of key retailers in each region.
Summary
March 2015 RT0243IS
134 SLIDES, 122 DATA CHARTS & GRAPHS + INFOGRAPHICS & TABLES
Reasons to buy
• The report provides an essential overview of the global duty free retail
market, highlighting the largest and fastest-growing markets across the
globe
• Provides analysis of the latest trends, market dynamics (covering eight
category groups), and key innovations in the retail space in major countries
across four regions: the Americas, Europe, Asia-Pacific, and the Middle
East & Africa
• Identify the largest and fastest-growing categories in major countries
across the four regions
• Benefit from detailed analysis of the key trends influencing the duty free
retail market
• Monitor the competitive landscape, with analysis of key players across the
four regions, including market share of the retailers in each region
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Conlumino
Global Home and Garden retailing
Asia-Pacific (Slide 79)
Detailed analysis of the Duty Free
retail market in Asia-Pacific by
country and categories with
forecasts to 2019
Europe (Slide 60)
Detailed analysis of the Duty Free
retail market in Europe by country
and categories with forecasts to
2019
Middle East and Africa (Slide 99)
Detailed analysis of the Duty Free
retail market in Middle East and
Africa by country and categories
with forecasts to 2019
Global analysis of Duty Free
retailing (Slide 14)
Introduces the global Duty Free retail landscape. Includes current market size
and forecasts, highlighting the world’s fastest-growing markets and category groups. Also provides key global trends influencing Duty Free sales.
Key retailers (Slide 115)
Background to the company, key
facts and financial information
Americas (Slide 43)
Detailed analysis of the Duty Free
retail market in Americas by country
and categories with forecasts to
2019
Consumer Trends (Slide 36)
Analysis of retail spending trends
based on consumer responses
Appendix
Methodology. Detailed definitions of channels and product categories covered in the
report. Lists the 50 countries by region.
March 2015
CONTENTS
RT0243IS
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Table of contents
Global analysis
Top 10 largest and fastest growing duty free markets by
value 2014 & 2019
Duty Free retail sales of category groups in top 10 largest
markets and break-down by category, 2014 & 2019
Duty Free retailers’ share of retail sales by category group
in the top 10 countries, 2014 & 2019
Top five markets for each category group, duty free sales
2014, 2019
Key factors driving growth of global duty free sales
Top 10 Duty Free retailer profiles
Duty Free retail trends
An analysis of trends and key findings in the report and
strategies for success
Executive Summary
Highlighting the key findings in the report and in each region
This content is repeated in each of the regional
summaries:
1. Europe
2. Americas
3. Asia Pacific
4. Middle East & Africa
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Asia-Pacific Europe Europe Americas
Australia Belgium Austria Argentina
China Denmark Bulgaria Brazil
Hong Kong Finland Czech Republic Chile
India France Hungary Colombia
Indonesia Germany Poland Mexico
Japan Greece Romania Peru
Malaysia Ireland Russia Venezuela
New Zealand Italy Slovakia Middle East and Africa
Philippines Netherlands Turkey Egypt
Singapore Norway Ukraine Israel
South Korea Portugal Americas Saudi Arabia
Thailand Spain Canada South Africa
Sweden United States UAE
UK
Countries covered
Note: Forecast exchange rates for all countries can be provided on request
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Category Group Retail Category Definition
Apparel, Accessories, Luggage and
Leather Goods Clothing
Baby clothing, toddler clothing, and active wear, casual wear, essentials, formalwear,
formalwear-occasion, and outerwear for men, women, boys and girls.
Apparel, Accessories, Luggage and
Leather Goods Footwear
Includes all footwear categories for men, women, boys and girls. Excludes sports-specific
footwear
Apparel, Accessories, Luggage and
Leather Goods Jewelry, Watches and Accessories
Includes gold jewelry, silver jewelry, and other precious jewelry such as diamonds, platinum,
precious stones (sapphires, emeralds and rubies), pearls (natural and cultured) and semi-
precious stones (e.g. quartz, opal, topaz, amethyst, coral etc.), fashion jewelry (non-precious
jewelry), hair accessories, belts, hats, gloves, scarves, sunglasses and ties, plus watches.
Apparel, Accessories, Luggage and
Leather Goods Luggage and Leather Goods Includes suitcases, travel bags, briefcases, handbags, wallets, and purses.
Books, News and Stationery Printed Media
Includes paperback, hardbound books, and books sold from internet sites such as Amazon.
Books sold to libraries are excluded. Retail sales of newspapers, periodicals, and magazines
are included, but subscription copies are not.
Books, News and Stationery Stationery and Cards
Includes personal stationery products such as notebooks, erasers, pencils, rulers, sharpeners,
writing boards, exam boards, graph books, pencil boxes, geometry boxes, notebook covers,
glue sticks, maps, paper clips and binders, pencil grippers, and calculators, which are sold
through retail channels excluding office supplies. Cards include seasonal and every day cards.
Cosmetics and Toiletries Personal Care
Includes retail sales of fragrances, hair care, make-up, oral hygiene, over-the-counter
healthcare, personal hygiene, and skincare and sun care. Prescription drug sales are not
included.
Definitions Conlumino
Global Duty Free Retailing, 2014–2019
Industry Retail Channel Definition
Retail Duty Free Retailers
Includes all sales through airside retailers in airports or on board an aircraft or ferry and from
other Duty Free zones. Excludes tax free purchases by tourists at conventional stores.
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Category Group Retail Category Definition
Electrical and Electronics Communications Equipment Includes retail sales only of answer machines, fax machines, fixed-line telephones, mobile
phone accessories, and mobile phones.
Electrical and Electronics Computer Hardware and Software
Includes retail sales only of desktops and laptop computers, software, memory sticks, CD
packs, hard disks and other data storage devices, computer peripherals, PDAs, organizers,
calculators, and satellite navigation systems.
Electrical and Electronics Consumer Electronics
Includes CD players, DVD players and recorders, hi-fi systems, home theatres, in-car
entertainment systems, portable digital radios, radios, televisions and video recorders, home
use and portable games consoles.
Electrical and Electronics Household Appliances
Includes major domestic appliances (air conditioners, dishwashers, dryers, freezers, hobs and
extractors, microwave ovens, refrigerators, stoves, vacuum cleaners, and washing machines)
plus minor domestic appliances (blenders, coffee machines, deep fryers, food processors,
grills, hair products, hair trimmers, curling tongs, razors, hand-held mixers, irons, juicers,
kettles, stand mixers, toasters, sun lamps, and fans).
Electrical and Electronics Photographic Equipment Includes camcorders, cameras, projectors, camera and camcorder accessories, binoculars
,and telescopes.
Food and Grocery Drinks Includes retail (not on-trade) sales of soft drinks, hot drinks, and alcoholic drinks.
Food and Grocery Household Products
Includes retail sales only of air fresheners, bleach, dishwashing products, and furniture cleaning
products, general-purpose cleaners, insecticides, paper products, scouring products, textile
washing products, and toilet care products.
Definitions Conlumino
Global Duty Free Retailing, 2014–2019
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Category Group Retail Category Definition
Food and Grocery Packaged Food
Includes retail (not foodservice) sales of bakery and cereals, canned food, chilled food,
confectionery, dairy products, dried food, frozen food, ice cream, oils and fats, sauces,
dressings and condiments, savory snacks, soup, and spreads.
Food and Grocery Tobacco Includes retail sales of chewing tobacco, cigarettes, cigars and cigarillos, and loose tobacco
(including vending machine).
Food and Grocery Unpackaged Food Includes retail (not foodservice) sales of unpackaged fruit, vegetables, meat, grains, and other
food categories.
Furniture and Floor Coverings Floor Coverings Includes retail (not trade) sales of carpets, mats, rugs, carpet tiles, hard tiles, laminates, vinyl,
and wood flooring.
Furniture and Floor Coverings Furniture
Includes retail sales of domestic furniture, including bedroom furniture, dining room furniture,
home office furniture, living room furniture, kitchen furniture, and bathroom furniture. Does not
cover contract furniture.
Home and Garden Products Gardening and Outdoor Living
Includes garden buildings, manual and electric garden tools, garden utensils, outdoor living
products (garden furniture, barbecues, ornaments), and plants and growing media (bulbs,
compost, domestic fertilizer, flowering plants, seeds, shrubs, and trees).
Home and Garden Products Home Improvement
Includes retail (not trade) sales of decorating materials (paint, varnish, wall tiles, wallpaper),
electrical hardware (alarms, light fittings, plugs, switches), hardware (brackets, locks, nails,
bolts, nuts), other materials (adhesive, aggregates, boards, cement, doors, window frames,
glass, bricks, timber), and manual and power tools.
Definitions Conlumino
Global Duty Free Retailing, 2014–2019
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Category Group Retail Category Definition
Home and Garden Products Homewares
Includes retail sales of home hardware (crockery, cutlery, glassware, rubbish bins, storage,
mechanical utensils and home devices e.g. scales), lamps and lampshades, textiles and soft
furnishings (bathroom textiles, beddings, cushions, futons, hammocks, mattresses, table linen,
furniture covers, doormats), and window dressings (blinds, curtain poles, rails, curtains, hooks).
Music, Video and Entertainment Software Games Software
Includes retail sales of games for domestic games consoles, handheld games consoles, mobile
phones, and other wireless devices; and games for PC and Mac desktop computers. Online
games are excluded (e.g. Second Life). Console hardware sales are excluded.
Music, Video and Entertainment Software Music and Video Includes retail sales of pre-recorded music singles, CDs, VCDs, DVDs and Blue-Ray disks, and
paid downloadable music and video.
Sports and Leisure Equipment Sports Equipment
Includes retail sales of ball sports equipment, adventure sports equipment, fishing equipment,
golf equipment, racket sports equipment, winter sports equipment, and all other sports-
dedicated equipment sold at retail. It excludes all B2B sales made to sports associations and
clubs.
Sports and Leisure Equipment Toys and Games Includes retail sales of action figures, activity toys, dolls, games, infant and baby toys, miniature
models, plush toys, puzzles, ride-on model toys, and toy vehicles.
Home and Garden Products Homewares
Includes retail sales of home hardware (crockery, cutlery, glassware, rubbish bins, storage,
mechanical utensils and home devices e.g. scales), lamps and lampshades, textiles and soft
furnishings (bathroom textiles, beddings, cushions, futons, hammocks, mattresses, table linen,
furniture covers, doormats), and window dressings (blinds, curtain poles, rails, curtains, hooks).
Music, Video and Entertainment Software Games Software
Includes retail sales of games for domestic games consoles, handheld games consoles, mobile
phones, and other wireless devices; and games for PC and Mac desktop computers. Online
games are excluded (e.g. Second Life). Console hardware sales are excluded.
Definitions Conlumino
Global Duty Free Retailing, 2014–2019
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Methodology Conlumino
Global Duty Free Retailing, 2014–2019
Companies ; operators
and retailers reports and
accounts; revenues,
stores/outlets, regional
sales, space
configuration
+ Travel & tourism data on
travel trends and
numbers by country and
by region, destinations,
and mode of travel
+
Transport, airport
developments, changes,
both construction and
retail developments,
excise changes, sales tax + Economic, social,
political data that impacts
travel, press , media,
industry sources,
interviews with
professionals
Global Duty Free market by country & region
Category Data
Operators’ category data,
typical allocation of
space and sales densities
and typical consumer
spending trends,
guidance from operators
+ Consumer spending
trends from inhouse
research across travel
and consumer segments
Benchmark against
industry sources,
consumer spending
trends in general per
categories
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Asia-Pacific Europe Europe Americas
Australia Belgium Austria Argentina
China Denmark Bulgaria Brazil
Hong Kong Finland Czech Republic Chile
India France Hungary Colombia
Indonesia Germany Poland Mexico
Japan Greece Romania Peru
Malaysia Ireland Russia Venezuela
New Zealand Italy Slovakia Middle East and Africa
Philippines Netherlands Turkey Egypt
Singapore Norway Ukraine Israel
South Korea Portugal Americas Saudi Arabia
Thailand Spain Canada South Africa
Sweden United States UAE
UK
Countries covered
Note: Forecast exchange rates for all countries can be provided on request
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Figure# Chart title Slide#
Figure: 1 Top 10 Duty Free markets by value, 2014 and 2019 (US$ billion) Slide #7
Figure: 2 Duty Free retail – regional breakdown, 2014 and 2019 Slide #7
Figure: 3 Top 10 fastest-growing Duty Free markets, 2009–2014 (CAGR %) Slide #8
Figure: 4 Top 10 fastest-growing Duty Free markets, 2014–2019 (CAGR %) Slide #8
Figure: 5 Top 10 Duty Free markets by increase in value of market, 2009–2014 (US$ billion) Slide #9
Figure: 6 Top 10 Duty Free markets by increase in value of market, 2014–2019 (US$ billion) Slide #9
Figure: 7 Largest category groups in value, 2014 (US$ billion) Slide #10
Figure: 8 Largest category groups in value, 2019 (US$ billion) Slide #11
Figure: 9 Fastest-growing category group, 2014–2019 (CAGR %) Slide #12
Figure: 10 Top 10 largest Duty Free retail markets by value (US$ billion) and growth rates (CAGR %), 2014–2019 Slide #14
Figure: 11 Top 10 markets by highest share of Duty Free sales in total retail sales, 2009 Slide #15
Figure: 12 Top 10 markets by highest share of Duty Free sales in total retail sales, 2009 Slide #15
Figure: 13 Duty Free retail sales of category groups in the Top 10 biggest* markets, 2014 & 2019 (US$ billion) Slide #16
Figure: 14 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Food and Grocery Slide #17
List of Figures
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List of Figures
Figure# Chart title Slide#
Figure: 15 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Health and Beauty Slide #17
Figure: 16 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Apparel,
Accessories, Luggage and Leather goods Slide #18
Figure: 17 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Electrical and
Electronics Slide #18
Figure: 18 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Books, News and
Stationery Slide #19
Figure: 19 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Home and Garden
products Slide #19
Figure: 20 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Sports and Leisure
equipment Slide #19
Figure: 21 Duty Free retail sales of category groups in the Top 10 biggest markets, 2014 & 2019 (US$ billion), Music, Video and
Entertainment software Slide #19
Figure: 22 Top 10 markets by largest share of Duty Free sales in category sales, Food and Grocery (2014) Slide #20
Figure: 23 Top 10 markets by largest share of Duty Free sales in category sales, Food and Grocery (2019) Slide #20
Figure: 24 Top 10 markets by largest share of Duty Free sales in category sales, Health and Beauty (2014) Slide #21
Figure: 25 Top 10 markets by largest share of Duty Free sales in category sales, Health and Beauty (2019) Slide #21
Figure: 26 Top 10 markets by largest share of Duty Free sales in category sales, Apparel, accessories, luggage and leather goods
(2014) Slide #22
Figure: 27 Top 10 markets by largest share of Duty Free sales in category sales, Apparel, accessories, luggage and leather goods
(2019) Slide #22
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Figure# Chart title Slide#
Figure: 28 Top 10 markets by largest share of Duty Free sales in category sales, Electrical and electronics (2014) Slide #23
Figure: 29 Top 10 markets by largest share of Duty Free sales in category sales, Electrical and electronics (2019) Slide #23
Figure: 30 Top 10 markets by largest share of Duty Free sales in category sales, Books, news and stationery (2014) Slide #23
Figure: 31 Top 10 markets by largest share of Duty Free sales in category sales, Books, news and stationery (2019) Slide #23
Figure: 32 Top 10 markets by largest share of Duty Free sales in category sales, Home and garden products (2014) Slide #24
Figure: 33 Top 10 markets by largest share of Duty Free sales in category sales, Home and garden products (2019) Slide #24
Figure: 34 Top 10 markets by largest share of Duty Free sales in category sales, Sports and leisure equipment (2014) Slide #24
Figure: 35 Top 10 markets by largest share of Duty Free sales in category sales, Sports and leisure equipment (2019) Slide #24
Figure: 36 Top 10 markets by largest share of Duty Free sales in category sales, Music, video and entertainment software (2014) Slide #25
Figure: 37 Top 10 markets by largest share of Duty Free sales in category sales, Music, video and entertainment software (2019) Slide #25
Figure: 38 Top five markets for Food and Grocery Slide #26
Figure: 39 Top five markets for Health and Beauty Slide #26
Figure: 40 Top five markets for Apparel, Accessories, Luggage and Leather Goods Slide #27
Figure: 41 Top five markets for Electrical and Electronics Slide #27
List of Figures
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Figure# Chart title Slide#
Figure: 42 Top five markets for Books, News and Stationery Slide #28
Figure: 43 Top five markets for Home and Garden Slide #28
Figure: 44 Top five markets for Sports and Leisure Equipment Slide #29
Figure: 45 Top five markets for Music, Video and Entertainment Software Slide #29
Figure: 46 International Tourist Arrivals (in million) Slide #30
Figure: 47 Projected growth in International travellers Slide #31
Figure: 48 Increase in international travellers 2009-2014 Slide #33
Figure: 49 Global Airport Development, 2014 Slide #34
Figure: 50 Average shopping frequency Slide #36
Figure: 51 Average time spent Slide #37
Figure: 52 Average expenditure per visit Slide #38
Figure: 53 Percentage share of travelers who spent more than US$ 100 per visit in duty free Slide #39
Figure: 54 Percentage of purchases at airport retail stores based on objective Slide #40
List of Figures
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Figure# Chart title Slide#
Figure: 55 Americas Duty Free sales in the region (US$ billion) Slide #43
Figure: 56 Share of each country in Americas’ total Duty Free sales, 2014 Slide #44
Figure: 57 Share of each country in Americas total Duty Free sales, 2019 Slide #44
Figure: 58 Duty Free share of total retail sales, 2009 Slide #45
Figure: 59 Duty Free share of total retail sales, 2019 Slide #45
Figure: 60 Fastest-growing Duty Free markets in the Americas, 2014–2019 (CAGR %) Slide #46
Figure: 61 Largest and fastest-growing category groups per country Slide #47-48
Figure: 62 Top five markets for Food and grocery Slide #49
Figure: 63 Top five markets for Health and Beauty Slide #49
Figure: 64 Top five markets for Apparel, accessories, luggage and leather goods Slide #50
Figure: 65 Top five markets for Books, news and stationery Slide #50
Figure: 66 Top five markets for Electrical and electronics Slide #51
Figure: 67 Top five markets for Sports and leisure equipment Slide #51
Figure: 68 Top five markets for Home and garden products Slide #52
List of Figures
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Figure# Chart title Slide#
Figure: 69 Top five markets for Music, video and entertainment software Slide #52
Figure: 70 Americas Airport Development, 2014 Slide #55
Figure: 71 Market share of major retailers, 2014 Slide #56
Figure: 72 Europe Duty Free sales in the region (US$ billion) Slide #60
Figure: 73 Share of each country in Europe's total Duty Free sales, 2014 Slide #61
Figure: 74 Share of each country in Europe's total Duty Free sales, 2019 Slide #61
Figure: 75 Duty Free share of total retail sales, 2009 Slide #62
Figure: 76 Duty Free share of total retail sales, 2019 Slide #62
Figure: 77 Fastest-growing Duty Free markets in Europe, 2014–2019 (CAGR %) Slide #63
Figure: 78 Largest and fastest-growing category groups per country Slide #64-68
Figure: 79 Top five markets for Food and grocery Slide #69
Figure: 80 Top five markets for Health and Beauty Slide #69
Figure: 81 Top five markets for Apparel, accessories, luggage and leather goods Slide #70
Figure: 82 Top five markets for Books, news and stationery Slide #70
List of Figures
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Figure# Chart title Slide#
Figure: 83 Top five markets for Electrical and electronics Slide #71
Figure: 84 Top five markets for Sports and leisure equipment Slide #71
Figure: 85 Top five markets for Home and garden products Slide #72
Figure: 86 Top five markets for Music, video and entertainment software Slide #72
Figure: 87 Europe Airport Development, 2014 Slide #74
Figure: 88 Market share of major retailers, 2014 Slide #75
Figure: 89 Asia-Pacific Duty Free sales in the region (US$ billion) Slide #79
Figure: 90 Share of each country in Asia-Pacific's total Duty Free sales, 2014 Slide #80
Figure: 91 Share of each country in Asia-Pacific's total Duty Free sales, 2019 Slide #80
Figure: 92 Duty Free share of total retail sales, 2009 Slide #81
Figure: 93 Duty Free share of total retail sales, 2019 Slide #81
Figure: 94 Fastest-growing Duty Free markets in Asia-Pacific, 2014–2019 (CAGR %) Slide #82
Figure: 95 Largest and fastest-growing category groups per country Slide #83-85
Figure: 96 Top five markets for Food and grocery Slide #86
List of Figures
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Figure# Chart title Slide#
Figure: 97 Top five markets for Health and Beauty Slide #86
Figure: 98 Top five markets for Apparel, accessories, luggage and leather goods Slide #87
Figure: 99 Top five markets for Books, news and stationery Slide #87
Figure: 100 Top five markets for Electrical and electronics Slide #88
Figure: 101 Top five markets for Sports and leisure equipment Slide #88
Figure: 102 Top five markets for Home and garden products Slide #89
Figure: 103 Top five markets for Music, video and entertainment software Slide #89
Figure: 104 Asia-Pacific Airport Development, 2014 Slide #93
Figure: 105 Market share of major retailers, 2014 Slide #94
Figure: 106 Middle East and Africa Duty Free sales in the region (US$ billion) Slide #99
Figure: 107 Share of each country inMiddle East and Africa's total Duty Free sales, 2014 Slide #100
Figure: 108 Share of each country in Middle East and Africa's total Duty Free sales, 2019 Slide #100
Figure: 109 Duty Free share of total retail sales, 2009 Slide #101
Figure: 110 Duty Free share of total retail sales, 2019 Slide #101
List of Figures
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Figure# Chart title Slide#
Figure: 111 Fastest-growing Duty Free markets in the Middle East and Africa, 2014–2019 (CAGR %) Slide #102
Figure: 112 Largest and fastest-growing category groups per country Slide #103-104
Figure: 113 Top five markets for Food and grocery Slide #105
Figure: 114 Top five markets for Health and Beauty Slide #105
Figure: 115 Top five markets for Apparel, accessories, luggage and leather goods Slide #106
Figure: 116 Top five markets for Books, news and stationery Slide #106
Figure: 117 Top five markets for Electrical and electronics Slide #107
Figure: 118 Top five markets for Sports and leisure equipment Slide #107
Figure: 119 Top five markets for Home and garden products Slide #108
Figure: 120 Top five markets for Music, video and entertainment software Slide #108
Figure: 121 Middle East and Africa Airport Development, 2014 Slide #110
Figure: 122 Market share of major retailers, 2014 Slide #111
List of Figures
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Related Reports
Duty Free Retailing in Americas, 2014–2019 Duty Free Retailing in Europe, 2014–2019
Duty Free Retailing in Asia-Pacific, 2014–
2019
Duty Free Retailing in Middle East and Africa,
2014–2019
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About Conlumino
March 2015 RT0243S
Conlumino Global Retail offers a comprehensive 360
view of the retail landscape. A team of analysts, with more than 200
years of combined experience, help you identify and understand the most current retail trends.
Hundreds of retail businesses across the globe used our research to make critical business decisions.
All Rights Reserved.
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form by any means,
electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the publisher, Conlumino.
The facts of this report are believed to be correct at the time of publication but cannot be guaranteed. Please note that the
findings, conclusions, and recommendations that Conlumino delivers will be based on information gathered in good faith
from both primary and secondary sources, whose accuracy we are not always in a position to guarantee. As such,
Conlumino can accept no liability whatsoever for actions taken based on any information that may subsequently prove to
be incorrect.
Disclaimer