Post on 12-Mar-2023
Level 2 NVQ Certificate in Active Leisure, Learning and Wellbeing Operational Services – Complete
LearnerAchievementPortfolio
Version AIQ006121
Qualification Accreditation Number:
501/0174/2
Introduction
The Operational Services NVQ is aimed at employees who work in a sport and activity environment (for example in a leisure centre) and who also work with other staff and customers and for staff who use and maintain equipment and facilities, including caravan parks. The employees should be responsible for operational roles acting under supervision.
The primary target group is facility staff, who provide services – such as setting up and taking down equipment, equipment maintenance, cleaning and tidying, customer care, life-guarding or plant operation – to customers or members. Typical settings will be public or private leisure centres, sports centres, stadia, fitness centres, sports clubs, caravan parks or outdoor activity centres.
GLH: 145 TQT: 200 Credit value: 20
Active IQ wishes to emphasise that whilst every effort is made to ensure accuracy, the material contained within this document is subject to alteration or amendment in terms of overall policy, financial or other constraints. Reproduction of this publication is prohibited unless authorised by Active IQ Ltd. No part of this document should be published elsewhere or reproduced in any form without prior written permission.
Copyright © 2021 Active IQ Ltd. Not for resale
Qualification Structure
Level 2 NVQ Certificate in Active Leisure, Learning and Well-being Operational Services
This NVQ consists of four mandatory and four optional units.
Mandatory (Core) Units1. Support the work of the team and organisation2. Promote health, safety and welfare in active leisure and recreation 3. Support equality and diversity in active leisure and recreation4. Give customers a positive impression of yourself and your organisation (ICS)
Optional UnitsThe optional units can be selected from any of the groupings shown below.
Equipment 5. Set up, take down and store activity equipment6. Check and service activity equipment7. Site caravans on parks
Facilities 8. Clean and tidy facility areas9. Deal with substances hazardous to health10. Operate plant to maintain the quality of pool water 11. Operate plant to provide and maintain an ice surface12. Carry out maintenance and minor repairs (Asset Skills)13. Prepare hard standings and paths for caravans14. Use and maintain pedestrian controlled powered equipment (LANTRA)15. Use and maintain ride-on powered equipment (LANTRA)16. Use and maintain chippers and/or shredders (LANTRA)17. Use and maintain non-powered and hand held powered tools and equipment (LANTRA)18. Maintain grounds of premises and facilities (Asset Skills)19. Monitor and maintain electrical and plumbing services (Asset Skills)20. Maintain site security and safety (Asset Skills)21. Check and maintain sport/ play surfaces and equipment22. Contribute to environmental conservation in active leisure and recreation
Customer Care23. Maintain the safety of the pool environment and its users24. Maintain the safety of the ice rink environment and its users25. Process payments for purchases26. Provide a facility reception service27. Resolve customer service problems (ICS)
Team Leading28. Support other team members in their work
Copyright © 2021 Active IQ Ltd. Not for resale | 3
Personal details
Learner details
First Name: Surname:
Date of birth: Place of work:
Home address: Work address:
Telephone No: Telephone No:
Mobile No: Fax No:
Email:
Work-based assessor details
First Name: Surname:
Address:
Telephone No: Mobile No:
Email:
4 | Copyright © 2021 Active IQ Ltd. Not for resale
Introduction
Welcome to the Active IQ Level 2 NVQ Certificate in Active Leisure, Learning and Well-being Operational Services
This document is designed to assist you in gathering evidence to prove your competence against the standards in each of the following units. Your work-based Assessor will provide you with guidance and support and help you decide on the best types of evidence to produce to prove competence.
What are NVQs?
National Vocational Qualifications (NVQs) are work-related, competence-based qualifications. They reflect the skills and knowledge needed to do a job effectively, and show that you are competent in the area of work the NVQ framework represents. NVQs are based on national occupational standards. These standards are statements of performance that describe what competent people in a particular occupation are expected to be able to do. They cover all the main aspects of an occupation, including current best practice, the ability to adapt to future requirements and the knowledge and understanding that underpin competent performance. Within reason, NVQs do not have to be completed in a specified amount of time. They can be taken by full-time employees or by school and college Learners with a work placement or part-time job that enables them to develop the appropriate skills. There are no age limits and no special entry requirements. While NVQs technically stipulate no time limit, within reason, it is worth bearing in mind that setting time targets and limits is usually an important part of achieving goals of any sort. It is not helpful to drift aimlessly towards qualification ‘one day’ or ‘sometime in the future’, which under such vague circumstances often never actually comes. The best idea is to set and agree clear achievable and staged time targets with your work-based Assessor who will assess and monitor your progress against those agreed targets.
Who is Involved?
You will be assigned a work-based Assessor who will support, guide and assess you throughout this qualification. You will also have an assigned Internal Verifier who will check the work of your Assessor and ensure that the Assessor is working to the required standard. You may also meet the External Verifier. This person works for Active IQ and checks that the Assessor and the Internal Verifier are working to the correct standard and that you are being assessed fairly and reliably.How are NVQs Achieved?
NVQs are achieved through assessment and training. Assessment is normally through on-the-job observation and questioning. You will produce evidence to prove you have the competence to meet the NVQ standards. Assessors sign off units when they believe you are ready. The assessor tests your knowledge, understanding and work-based performance to make sure you can demonstrate competence in the workplace. When you start the qualification, your work-based assessor will usually help you to:
• identify what you can do already• agree on the standard and level you are aiming for • analyse what you need to learn • choose and agree on activities that allow you to learn what you need.
Copyright © 2021 Active IQ Ltd. Not for resale | 5
At this point, you might take a course if that seems the best way to learn what you need. Or, you might agree with your employer or supervisor to do slightly different work to gain the evidence of competence you need.
You will compare your performance with the standards as you learn. You look at what you have achieved, how much you still need to do and how you should go about it, until you are assessed as competent for a unit or a whole NVQ. The system is suited to those who already have skills and want to develop them.
Your Assessment should follow a cyclic process:
You will agree with your Assessor what is to be assessed. Assessor will
complete an Assessment Plan
If you have produced sufficient evidence to meet the standards,
the Assessor will sign off the Unit or qualification
You will gather the agreed evidence
and your Assessor may carry out an
observation
Your Assessor will give you feedback on what has been achieved and what still needs to be
achieved
6 | Copyright © 2021 Active IQ Ltd. Not for resale
Methods of Assessment
When planning assessments assessors should intend to use a range of methods appropriate to you and required by the awarding body. Within this section we will look at the various methods of assessment that can be used to assess you against the standards Whatever type of assessment method is used, you should always ensure they are: Valid - Is the evidence to be produced relevant to the qualification being assessed? Authentic - Can the evidence be attributed to your own work? Reliable – Does the evidence come from a reliable source? Sufficient - Will the evidence to be produced be sufficient to cover fully each of the performance criteria? Direct Observation Direct observation requires the assessor to watch you physically performing the performance criteria. This can be done by either natural performance of their job or through simulation.
The assessor will usually complete a report or an observation checklist, confirming how you have met the required performance criteria. Examination of Product
This method of assessment is used by an assessor to judge your ability in producing a piece of work.
Remember that copies of blank documents which you use in the workplace do not prove competence; the documents need to be copies of working documents that you have been involved in completing. If a document is too large to be placed in your portfolio, the assessor will write a written statement detailing the product, the performance criteria it covers, its location and how an internal or external verifier can access it.
Questioning The use of questions, either oral or written, is the main method for establishing whether you have the required knowledge and understanding required by the particular qualification. This is vital, as without knowing what exactly you are doing, why and what the possible alternatives are, there is little possibility that you will be able to transfer any skill from one situation to another. All questions and responses should be recorded, signed and dated by yourself and your assessor.
Copyright © 2021 Active IQ Ltd. Not for resale | 7
Professional Discussion
Professional discussion gives you an opportunity to talk through, demonstrate, show and clarify aspects of your work that still need evidencing and/or for which other types of assessment are less appropriate. The assessor will plan carefully for professional discussion in order to obtain the clarification needed. The plan needs to be agreed by you and should always be led by you. Professional discussions must be recorded in some way. One method of recording is by audiotape, as this unobtrusive method gives proof of the discussion. The assessor may also choose to take photographic evidence to augment the taped conversations. It is not necessary to transcribe the conversation. If the camera can record date and time, this is often a more acceptable form of recording ‘live’ evidence than videotape, and sits well alongside an indexed audiotape. Video, ideally using a small digital recorder, can be used where it would cause no disruption to normal work activity and where you feel it would aid your demonstration of competence. The third method of recording, taking down the discussion verbatim, is the most difficult and least appropriate to do, as the assessor is less able to give you full attention, and the discussion can become stilted owing to the need to write everything down. Dictaphone recording of a professional discussion should be accompanied with a written agenda listing the topics discussed and the start point on the tape indicated by tape counter number.
Witness Testimony
If you think you are competent (i.e. have relevant qualifications or experience) in the work activities on which you are being assessed, you can provide a witness testimony to confirm that you can and have been working to the required standards. Witness testimony is a very useful method of assessment in this type of qualification where you have to prove competence over a period of time. The witness should write up their comments in a letter format or use a pre-designed form, the assessor will then make a decision whether to accept the evidence on face value. Simulation
Although in assessment the emphasis is usually placed on you carrying out real work activities. In some cases, it is difficult to collect evidence through a real work situation, the real work environment or within an acceptable time frame and therefore, simulation may be accepted. Simulations will usually deal with contingencies such as unexpected problems, emergencies, or other incidents which will not necessarily occur frequently.
8 | Copyright © 2021 Active IQ Ltd. Not for resale
Video or DVD and Audio Evidence If you choose to use video or DVD evidence of you doing the job then your evidence should meet the following guidelines:
• The whole session should be filmed non-stop from start to finish. • You should remain in camera at all times. • The video or DVD should not be edited in any way. • Photo-id should be sent with the video or DVD to prove authenticity (passport or driving licence).
If the filming contains children then parental consent should be given in writing prior to filming. The parental consent form should clearly state the purpose of the video or DVD and that it will be destroyed following assessment and verification.
Audio
Dictaphone can be used to record professional discussions or question and answer sessions. This is particularly useful if you have dyslexia. The tape should be placed in your portfolio along with an agenda clearly detailing what is recorded on the tape and at what point (use the tape counter for reference).
Past Experiences and Achievements which Contribute to Assessment Process During the assessment planning process, the assessor will encourage you to consider any past experiences or achievements which will contribute to the assessment process. This could include:
• prior learning which relates to part(s) of the course • prior achievement of qualifications which match part(s) of the course • prior experience which relates to part(s) of the course.
Copyright © 2021 Active IQ Ltd. Not for resale | 9
Building your Portfolio
Follow this step by step process to building your portfolio of evidence. Your Assessor should guide you through the process to begin with until you feel confident at referencing your evidence into each unit.
Step 1
Your Assessor will guide you towards the type of evidence
you need to produce and you will have signed an
Assessment Plan which clearly details how you are to be
assessed and the evidence you need to produce.
Step 2
Place your evidence into the back of this portfolio and give
the evidence a reference number
Always remember to sign and date every piece of evidence
Step 3
Refer to the Assessment Plan and the unit numbers to
which the evidence refers.
Check to see that it does meet the assessment criteria.
Step 4
With the unit/assessment criteria in front of you, reference
each piece of evidence into the evidence referencing grids
and place a tick next to the criteria you feel the evidence
covers
Step 5
Your Assessor will check the referencing and may ask
you questions to clarify your understanding – once your
Assessor is happy that all the criteria have been met – he/
she will sign off the unit.
10 | Copyright © 2021 Active IQ Ltd. Not for resale
Witness/Assessor Status List
Please ensure anybody who has made an assessment decision or provided a witness testimony within your portfolio has completed the witness/ assessor list
Witness Name and address
Status ofWitness(See keybelow)
Relationship to learner Signature
Witness Status Key:1. Qualified Assessor, occupationally competent and familiar with standards2. Qualified Assessor, not occupationally competent or familiar with standards3. Occupationally competent, not an assessor (eg line manager)4. Not occupationally competent, familiar with learner (eg customer)
Copyright © 2021 Active IQ Ltd. Not for resale | 11
Record of Achievement
Unit Name Date Completed
Assessor Signature
IV Signature (if sampled)
Date EV Signature (if sampled)
Date
Mandatory
Support the work of the team and organisation
Promote health, safety and welfare in active leisure and recreation
Support equality and diversity in active leisure and recreation
Give customers a positive impression of yourself and your organisation (ICS)
12 | Copyright © 2021 Active IQ Ltd. Not for resale
Unit Name Date Completed
Assessor Signature
IV Signature (if sampled)
Date EV Signature (if sampled)
Date
Optional
Equipment
Set up, take down and store activity equipment
Check and service activity equipment
Site caravans on parks
Facilities
Clean and tidy facility areas
Deal with substances hazardous to health
Operate plant to maintain the quality of pool water
Operate plant to provide and maintain an ice surface
Copyright © 2021 Active IQ Ltd. Not for resale | 13
Unit Name Date Completed
Assessor Signature
IV Signature (if sampled)
Date EV Signature (if sampled)
Date
Carry out maintenance and minor repairs (Asset Skills)
Prepare hard standings and paths for caravans
Use and maintain pedestrian controlled powered equipment (LANTRA)
Use and maintain ride-on powered equipment (LANTRA)
Use and maintain chippers and/or shredders (LANTRA)
Use and maintain non-powered and hand held powered tools and equipment (LANTRA)
14 | Copyright © 2021 Active IQ Ltd. Not for resale
Unit Name Date Completed
Assessor Signature
IV Signature (if sampled)
Date EV Signature (if sampled)
Date
Maintain grounds of premises and facilities (Asset Skills)
Monitor and maintain electrical and plumbing services (Asset Skills)
Maintain site security and safety (Asset Skills)
Check and maintain sport/ play surfaces and equipment
Contribute to environmental conservation in active leisure and recreation
Customer Care
Maintain the safety of the pool environment and its users
Maintain the safety of the ice rink environment and its users
Copyright © 2021 Active IQ Ltd. Not for resale | 15
Unit Name Date Completed
Assessor Signature
IV Signature (if sampled)
Date EV Signature (if sampled)
Date
Process payments for purchases
Provide a facility reception service
Resolve customer service problems (ICS)
Team Leading
Support other team members in their work
16 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
essm
ent
Doc
umen
ts
The
follo
win
g do
cum
ents
hav
e be
en p
rovi
ded
for
the
asse
ssm
ent o
f thi
s qu
alifi
catio
n. Y
our
Asse
ssor
may
al
so h
ave
copi
es o
f the
doc
umen
ts o
r si
mila
r ty
pes
of d
ocum
ents
whi
ch m
ay a
lso
be u
sed.
The
docu
men
ts in
clud
ed a
re:
Ass
essm
ent
Pla
nEa
ch p
lann
ed a
sses
smen
t is
reco
rded
on
one
of th
ese
docu
men
ts to
rem
ind
you
wha
t typ
es o
f evi
denc
e yo
u ar
e ex
pect
ed to
pr
oduc
e, w
hen
and
whe
re th
e as
sess
men
t is
due
to ta
ke p
lace
and
if th
ere
are
any
othe
rs in
volv
ed in
the
asse
ssm
ent p
roce
ss.
Rev
iew
and
Act
ion
Pla
nFo
llow
ing
the
plan
ned
asse
ssm
ent,
your
Ass
esso
r w
ill r
evie
w y
our
prog
ress
tow
ards
the
qual
ifica
tion
as a
who
le a
nd w
ill a
gree
an
act
ion
plan
for
your
con
tinue
d de
velo
pmen
t tow
ards
ach
ievi
ng th
e fu
ll aw
ard.
Ass
esso
r R
epor
tYo
ur a
sses
sor
will
com
plet
e an
ass
esso
r re
port
dur
ing
obse
rved
ass
essm
ents
.
Ass
esso
r Q
uest
ion
Shee
tFo
llow
ing
asse
ssm
ent,
your
ass
esso
r m
ay n
eed
to q
uest
ion
you
to c
heck
you
r un
derp
inni
ng k
now
ledg
e –
all q
uest
ions
and
yo
ur r
espo
nses
sho
uld
be r
ecor
ded.
Fol
low
ing
ques
tioni
ng, y
our
asse
ssor
will
giv
e yo
u fe
edba
ck o
n yo
ur p
erfo
rman
ce, t
his
shou
ld a
lso
be r
ecor
ded.
Copyright © 2021 Active IQ Ltd. Not for resale | 17
Ass
essm
ent
Pla
n
Lear
ner
Nam
eLo
catio
n
Asse
ssor
Nam
e
Dat
e an
d Ti
me
of P
lann
ed
Asse
ssm
ent
Key
for
Asse
ssm
ent M
etho
ds
OQ
- O
ral Q
uest
ioni
ng, O
– O
bser
vatio
n ,W
T -
Witn
ess
Test
imon
y, S
- S
imul
atio
n,P
D
- Pr
ofes
sion
al D
iscu
ssio
n ,W
Q –
Writ
ten
Que
stio
ns, A
-
Ass
ignm
ent/P
roje
ct, W
P -
Wor
k Pr
ojec
tC
S -
Cas
e St
udy,
RA
– R
eflec
tive
Acco
unt
Brie
f des
crip
tion
of w
hat i
s to
be
asse
ssed
Asse
ssm
ent M
etho
dsAs
sess
men
t Crit
eria
Cov
ered
Any
othe
rs w
ho n
eed
to b
e in
volv
ed in
or
info
rmed
of t
his
asse
ssm
ent (
give
det
ails
)
Lear
ner
sign
atur
e:
Ass
esso
r Si
gnat
ure:
Dat
e:
18 | Copyright © 2021 Active IQ Ltd. Not for resale
Rev
iew
and
Act
ion
Pla
n
Lear
ner
Nam
e
Asse
ssor
Nam
e
Dat
e of
Act
ual A
sses
smen
tTi
me:
Loca
tion:
Feed
back
on
Prog
ress
Aga
inst
the
Plan
ned
Asse
ssm
ent
Actio
n Pl
an to
Ach
ieve
Out
stan
ding
Ass
essm
ent C
riter
ia
Lear
ner
sign
atur
e:
Ass
esso
r Si
gnat
ure:
D
ate:
Copyright © 2021 Active IQ Ltd. Not for resale | 19
Assessor Report
Learner Name
Assessor Name
Date of Actual Assessment Time: Location:
What was Assessed Assessment Criteria Covered
Learner signature: Date:
Assessor signature: Date:
20 | Copyright © 2021 Active IQ Ltd. Not for resale
Assessor Question Sheet
Learner Name
Assessor Name
Date of Actual Assessment Time: Location:
Questions Asked Assessment Criteria Covered
Learner signature: Date:
Assessor signature: Date:
Copyright © 2021 Active IQ Ltd. Not for resale | 21
Master Evidence Index
Evidence Number
Description
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
22 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
:Su
ppor
t the
wor
k of
the
team
and
org
anis
atio
n
Leve
l:2
8
Cre
dit
valu
e:2
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
1. K
now
how
to s
uppo
rt th
e w
ork
of
o
wn
team
and
org
anis
atio
n.
This
out
com
e ca
n be
ass
esse
d by
:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Des
crib
e th
e va
lues
or
code
s of
pra
ctic
e re
leva
nt to
the
wor
k
be
ing
carr
ied
out
1.2
Out
line
the
impo
rtan
ce o
f effe
ctiv
e te
am w
ork
1.3
Des
crib
e ho
w im
prov
ing
own
wor
k an
d th
e w
ork
of th
e te
am
can
impr
ove
the
orga
nisa
tion
as a
who
le a
nd th
e le
vel o
f ser
vice
th
at th
e cu
stom
er r
ecei
ves
2. K
now
how
to w
ork
effe
ctiv
ely
with
col
leag
ues.
This
out
com
e ca
n be
ass
esse
d by
:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Des
crib
e w
hat ‘
good
wor
king
rel
atio
nshi
ps’ w
ith c
olle
ague
s
m
eans
2.2
Out
line
how
to e
stab
lish
good
wor
king
rel
atio
nshi
ps w
ith
colle
ague
s
2.3
Des
crib
e w
hy it
is im
port
ant t
o co
mm
unic
ate
clea
rly w
ith
colle
ague
s
2.4
Out
line
how
to c
omm
unic
ate
with
man
ager
s in
org
anis
atio
n
2.5
List
the
dutie
s w
ithin
are
a of
ow
n re
spon
sibi
lity
2.6
Des
crib
e w
hy it
is im
port
ant t
o ca
rry
out d
utie
s as
agr
eed
or
war
n co
lleag
ues
in g
ood
time
if no
t pos
sibl
e
Man
dato
ry U
nits
Copyright © 2021 Active IQ Ltd. Not for resale | 23
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
2.7
Iden
tify
situ
atio
ns in
whi
ch h
elp
may
be
need
ed
2.8
Des
crib
e th
e im
port
ance
of a
lway
s as
king
for
help
and
in
form
atio
n w
hen
it is
nee
ded
2.9
Des
crib
e si
tuat
ions
in w
hich
hel
p an
d in
form
atio
n m
ay n
eed
to
be p
rovi
ded
to c
olle
ague
s2.
10 D
escr
ibe
situ
atio
ns in
whi
ch it
is n
ot a
ppro
pria
te to
pro
vide
h
elp
and
info
rmat
ion
to c
olle
ague
s2.
11 O
utlin
e th
e pu
rpos
e of
team
mee
tings
2.12
Out
line
why
team
dis
cuss
ions
are
impo
rtan
t and
why
they
s
houl
d co
ntrib
ute
to th
em2.
13 O
utlin
e th
e pr
oced
ures
for
deal
ing
with
con
flict
in o
wn
org
anis
atio
n3.
Be
able
to w
ork
effe
ctiv
ely
with
col
leag
ues
This
out
com
e m
ust b
e as
sess
ed
usin
g w
orkp
lace
evi
denc
e ge
nera
ted
whe
n th
e le
arne
r is
sup
port
ing
the
wor
k of
the
team
and
org
anis
atio
n. W
hen
wor
king
effe
ctiv
ely
with
co
lleag
ues,
the
lear
ner
mus
t cov
er 2
of
the
follo
win
g ty
pes:
a co
lleag
ue1
wor
king
at t
he s
ame
leve
l as
self
2 re
spon
sibl
e to
sel
f3
line
man
ager
4 pe
ople
from
out
side
ow
n
or
gani
satio
n
3.1
Esta
blis
h go
od w
orki
ng r
elat
ions
hips
with
col
leag
ues
1 w
orki
ng a
t the
sam
e le
vel a
s se
lf
2 re
spon
sibl
e to
sel
f
3 lin
e m
anag
er
4 pe
ople
from
out
side
ow
n or
gani
satio
n
3.2
Com
mun
icat
e ve
rbal
ly a
nd in
writ
ing
with
col
leag
ues
clea
rly
b c
omm
unic
atio
n
1 sp
oken
24 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
with
bot
h of
the
follo
win
g ty
pes:
b co
mm
unic
atio
n 1
spok
en2
writ
ten
2 w
ritte
n
a c
olle
ague
1 w
orki
ng a
t the
sam
e le
vel a
s se
lf
2 re
spon
sibl
e to
sel
f
3 lin
e m
anag
er
4 pe
ople
from
out
side
ow
n or
gani
satio
n
3.3
Mai
ntai
n st
anda
rds
of p
rofe
ssio
nal b
ehav
iour
3.4
Carr
y ou
t ow
n du
ties
and
com
mitm
ents
to c
olle
ague
s as
agr
eed,
or
tell
them
in g
ood
time
whe
n it
is n
ot p
ossi
ble
to d
o w
hat t
hey
expe
ct3.
5 As
k fo
r he
lp a
nd in
form
atio
n w
hen
need
ed
Copyright © 2021 Active IQ Ltd. Not for resale | 25
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
3.6
Prov
ide
colle
ague
s w
ith h
elp
and
info
rmat
ion
whe
n th
ey n
eed
it, in
line
with
org
anis
atio
n’s
polic
ies
and
proc
edur
es
1 w
orki
ng a
t the
sam
e le
vel a
s se
lf
2 re
spon
sibl
e to
sel
f
3 lin
e m
anag
er
4 pe
ople
from
out
side
ow
n or
gani
satio
n
3.7
Take
par
t in
team
dis
cuss
ions
3.8
Follo
w th
e co
rrec
t pro
cedu
res
in th
e ca
se o
f dis
agre
emen
ts o
r
pr
oble
ms
with
col
leag
ues
4. K
now
how
to im
prov
e ow
n w
ork
This
out
com
e ca
n be
ass
esse
d by
:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Des
crib
e w
hy it
is im
port
ant t
o co
ntin
uous
ly im
prov
e ow
n w
ork
4.2
Des
crib
e w
hy it
is im
port
ant t
o as
sess
ow
n w
ork
and
get
feed
back
from
col
leag
ues
4.3
Des
crib
e w
hat i
t mea
ns to
‘han
dle
criti
cism
pos
itive
ly’
4.4
Des
crib
e w
hy it
is im
port
ant t
o ha
ndle
crit
icis
m p
ositi
vely
4.5
Iden
tify
the
rele
vant
mem
ber
of s
taff
in o
wn
orga
nisa
tion
with
w
hom
ow
n w
ork
can
be p
lann
ed a
nd d
evel
oped
4.6
Iden
tify
the
proc
edur
es to
follo
w to
take
par
t in
train
ing
and
deve
lopm
ent a
ctiv
ities
26 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
4.7
Iden
tify
oppo
rtun
ities
to ta
ke o
n ne
w r
espo
nsib
ilitie
s an
d
de
velo
p in
ow
n ca
reer
, and
the
skill
s an
d kn
owle
dge
need
ed to
do
this
4.8
Out
line
how
to d
evel
op a
car
eer
plan
that
will
hel
p ow
n
p
rogr
essi
on
5. B
e ab
le to
impr
ove
own
wor
k.
This
out
com
e m
ust b
e as
sess
ed
usin
g w
orkp
lace
evi
denc
e ge
nera
ted
whe
n th
e le
arne
r is
sup
port
ing
the
wor
k of
the
team
and
org
anis
atio
n. W
hen
impr
ovin
g ow
n w
ork,
the
lear
ner
mus
t cov
er 2
of t
he fo
llow
ing
type
s:
a c
olle
ague
1 w
orki
ng a
t the
sam
e le
vel a
s se
lf2
resp
onsi
ble
to s
elf
3 lin
e m
anag
er
5.1
Eval
uate
all
aspe
cts
of o
wn
wor
k
5.2
Ask
colle
ague
s an
d cu
stom
ers
for
feed
back
on
own
wor
k
1 w
orki
ng a
t the
sam
e le
vel a
s se
lf
2 re
spon
sibl
e to
sel
f
3 lin
e m
anag
er
5.3
Han
dle
feed
back
pos
itive
ly
5.4
Wor
k w
ith a
rel
evan
t per
son
to a
gree
:
• ow
n st
reng
ths
• ar
eas
whe
re o
wn
wor
k co
uld
be im
prov
ed
• ne
w a
reas
of s
kill
and
know
ledg
e w
hich
may
be
need
ed fo
r fu
ture
res
pons
ibili
ties
5.5
Take
par
t in
rele
vant
trai
ning
and
dev
elop
men
t
5.6
Reg
ular
ly r
evie
w p
erso
nal d
evel
opm
ent
Copyright © 2021 Active IQ Ltd. Not for resale | 27
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
6. K
now
how
to h
elp
to im
prov
e th
e
w
ork
of o
wn
orga
nisa
tion.
This
out
com
e ca
n be
ass
esse
d by
:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
6.1
Des
crib
e th
e ty
pes
of s
ituat
ions
in w
hich
cus
tom
ers
give
fe
edba
ck o
n th
e se
rvic
es th
ey r
ecei
ve
6.2
Out
line
why
it is
impo
rtan
t to
liste
n to
cus
tom
er fe
edba
ck
6.3
Out
line
how
to id
entif
y ar
eas
whe
re th
e or
gani
satio
n’s
wor
k
co
uld
be im
prov
ed
6.4
Iden
tify
the
proc
edur
es to
follo
w fo
r m
akin
g su
gges
tions
on
how
to
impr
ove
serv
ices
to c
usto
mer
s
6.5
Des
crib
e w
hy it
is im
port
ant t
o di
scus
s ow
n su
gges
tions
with
co
lleag
ues
and
to ta
ke a
ccou
nt o
f the
ir id
eas
7. B
e ab
le to
hel
p to
impr
ove
the
w
ork
of o
wn
orga
nisa
tion.
This
out
com
e m
ust b
e as
sess
ed
usin
g w
orkp
lace
evi
denc
e ge
nera
ted
whe
n th
e le
arne
r is
sup
port
ing
the
wor
k of
the
team
and
org
anis
atio
n.
Whe
n he
lpin
g to
impr
ove
the
wor
k of
ow
n or
gani
satio
n, th
e le
arne
r m
ust
cove
r 2
of t
he fo
llow
ing
type
s:a
colle
ague
1 w
orki
ng a
t the
sam
e le
vel a
s se
lf2
resp
onsi
ble
to s
elf
3 lin
e m
anag
er
7.1
Ask
cust
omer
s fo
r fe
edba
ck o
n th
e or
gani
satio
n’s
serv
ices
7.2
Iden
tify
way
s th
e te
am c
ould
impr
ove
serv
ices
7.3
Dis
cuss
with
rel
evan
t col
leag
ues
how
to c
hang
e se
rvic
es fo
r th
e
be
tter
1 w
orki
ng a
t the
sam
e le
vel a
s se
lf
2 re
spon
sibl
e to
sel
f
3 lin
e m
anag
er
7.4
Hel
p to
cha
nge
serv
ices
so
that
they
mee
t cus
tom
ers’
nee
ds
28 | Copyright © 2021 Active IQ Ltd. Not for resale
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
Sim
ulat
ion
Sim
ulat
ion
is a
llow
ed fo
r th
e ty
pe o
f col
leag
ue r
espo
nsib
le to
you
onl
y, if
ther
e is
no
natu
rally
occ
urrin
g ev
iden
ce.
Use
of su
pple
men
tary
evi
denc
e
Supp
lem
enta
ry e
vide
nce
shou
ld o
nly
be u
sed
for
item
s un
der
‘ass
essm
ent r
equi
rem
ents
or
guid
ance
spe
cifie
d by
a s
ecto
r or
reg
ulat
ory
body
’ tha
t do
not
requ
ire e
vide
nce
of r
eal w
ork
activ
ity. Q
uest
ioni
ng is
als
o al
low
ed fo
r 1.
8 if
no n
atur
ally
occ
urrin
g ev
iden
ce is
ava
ilabl
e.
Copyright © 2021 Active IQ Ltd. Not for resale | 29
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
30 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
:Pr
omot
e he
alth
, saf
ety
and
wel
fare
in a
ctiv
e le
isur
e an
d re
crea
tion
Leve
l:2
8
Cre
dit
valu
e:4
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
1. K
now
how
to p
rom
ote
heal
th,
s
afet
y an
d w
elfa
re in
act
ive
le
isur
e an
d re
crea
tion
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
List
the
valu
es o
r co
des
of p
ract
ice
rele
vant
to th
e w
ork
bein
g
ca
rrie
d ou
t
1.2
Des
crib
e th
e re
quire
men
ts fo
r he
alth
, saf
ety
and
wel
fare
re
leva
nt to
ow
n w
ork,
incl
udin
g H
ealth
and
Saf
ety
at W
ork
Act
and
requ
irem
ents
from
rel
evan
t Nat
iona
l Gov
erni
ng B
odie
s 1.
3 Id
entif
y m
anuf
actu
rers
’ gui
delin
es a
nd in
stru
ctio
ns fo
r th
e us
e of
fa
cilit
ies
and
equi
pmen
t
1.4
Des
crib
e w
hy h
ealth
, saf
ety
and
wel
fare
are
impo
rtan
t in
an
activ
e le
isur
e an
d re
crea
tion
env
ironm
ent
1.5
Iden
tify
the
pers
ons
resp
onsi
ble
for
heal
th a
nd s
afet
y in
ow
n
w
orkp
lace
1.6
Out
line
own
orga
nisa
tion’
s se
curit
y pr
oced
ures
2. K
now
how
to c
ontro
l ris
ks in
act
ive
leis
ure
and
recr
eatio
n
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Des
crib
e th
e ty
pes
of h
azar
ds th
at a
re li
kely
to o
ccur
in o
wn
area
of w
ork
and
the
acci
dent
s an
d in
jurie
s ea
ch c
ould
cau
se
2.2
Out
line
how
to id
entif
y ha
zard
s
2.3
List
hea
lth, s
afet
y an
d se
curit
y ch
ecks
to b
e fo
llow
ed
Copyright © 2021 Active IQ Ltd. Not for resale | 31
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
2.4
Des
crib
e ho
w to
car
ry o
ut b
asic
ris
k as
sess
men
ts o
f the
type
s of
ha
zard
s th
at m
ay o
ccur
2.5
Des
crib
e w
hy it
is im
port
ant t
o ge
t adv
ice
from
a r
elev
ant
colle
ague
if u
nsur
e ab
out h
azar
ds a
nd r
isks
in o
wn
wor
kpla
ce
2.6
Iden
tify
who
to a
sk if
uns
ure
abou
t haz
ards
and
ris
ks in
ow
n
w
orkp
lace
2.7
Des
crib
e ho
w to
dea
l cor
rect
ly w
ith th
e ty
pes
of h
azar
ds th
at
may
occ
ur in
ow
n w
orkp
lace
, tak
ing
acco
unt o
f ris
ks
2.8
Iden
tify
docu
men
ts r
elat
ing
to h
ealth
and
saf
ety
whi
ch m
ay
hav
e to
be
com
plet
ed
2.9
Out
line
how
to c
ompl
ete
heal
th a
nd s
afet
y do
cum
ents
cor
rect
ly
2.10
Out
line
why
col
leag
ues
and
cust
omer
s sh
ould
be
enco
urag
ed
to
beha
ve in
a s
afe
man
ner
2.11
Des
crib
e ho
w to
enc
oura
ge c
olle
ague
s an
d cu
stom
ers
to
beh
ave
in a
saf
e m
anne
r
2.12
Out
line
why
it is
impo
rtan
t to
mak
e su
gges
tions
abo
ut h
ealth
a
nd s
afet
y is
sues
2.13
Des
crib
e ho
w to
mak
e su
gges
tions
abo
ut h
ealth
and
saf
ety
iss
ues
2.14
Out
line
why
it is
impo
rtan
t to
iden
tify
and
repo
rt a
ny
diff
eren
ces
betw
een
heal
th a
nd s
afet
y re
quire
men
ts a
nd o
wn
wor
kpla
ce p
olic
ies
and
proc
edur
es
2.15
Des
crib
e ho
w to
iden
tify
and
repo
rt a
ny d
iffer
ence
s be
twee
n
h
ealth
and
saf
ety
requ
irem
ents
and
ow
n w
orkp
lace
pol
icie
s
and
pro
cedu
res
32 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
3. B
e ab
le to
hel
p to
con
trol r
isks
in th
e ac
tive
leis
ure
and
r
ecre
atio
n en
viro
nmen
t.
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
prom
otin
g he
alth
, saf
ety
and
wel
fare
in
act
ive
leis
ure
and
recr
eatio
n .
Whe
n he
lpin
g to
con
trol r
isks
in th
e sp
ort a
nd a
ctiv
ity e
nviro
nmen
t, th
e le
arne
r m
ust c
over
4 o
f the
follo
win
g ty
pes:
a h
azar
ds
1 un
safe
faci
litie
s or
env
ironm
ent
2 un
safe
equ
ipm
ent
3 un
safe
wor
king
pra
ctic
es4
unsa
fe b
ehav
iour
5 us
e of
haz
ardo
us s
ubst
ance
s6
secu
rity
brea
ches
7 si
tuat
ions
like
ly to
cau
se e
mot
iona
l
dist
ress
with
3 o
f the
follo
win
g ty
pes:
b m
etho
ds o
f co
ntro
l 1
deal
ing
with
the
haza
rd p
erso
nally
2 re
port
ing
the
haza
rd to
the
rele
vant
col
leag
ue3
prot
ectin
g ot
hers
from
har
m
3.1
Ensu
re th
at r
elev
ant a
nd u
p-to
-dat
e, h
ealth
and
saf
ety
info
rmat
ion
is a
vaila
ble
3.2
Follo
w th
e re
leva
nt h
ealth
and
saf
ety
requ
irem
ents
at a
ll tim
es
3.3
Carr
y ou
t hea
lth a
nd s
afet
y ch
ecks
as
requ
ired
3.4
Iden
tify
haza
rds
1 un
safe
faci
litie
s or
env
ironm
ent
2 un
safe
equ
ipm
ent
3 un
safe
wor
king
pra
ctic
es
4 un
safe
beh
avio
ur
5 us
e of
haz
ardo
us s
ubst
ance
s
6 se
curit
y br
each
es
7 si
tuat
ions
like
ly to
cau
se e
mot
iona
l dis
tress
3.5
Asse
ss a
nd c
ontr
ol r
isks
usi
ng o
rgan
isat
iona
l pro
cedu
res
1 de
alin
g w
ith th
e ha
zard
per
sona
lly
2 re
port
ing
the
haza
rd to
the
rele
vant
col
leag
ue
3 pr
otec
ting
othe
rs fr
om h
arm
3.6
Get
adv
ice
from
rel
evan
t col
leag
ues
whe
n un
sure
abo
ut h
azar
ds
and
risks
3.7
Pass
on
sugg
estio
ns fo
r im
prov
ing
heal
th a
nd s
afet
y to
the
rele
vant
col
leag
ue
Copyright © 2021 Active IQ Ltd. Not for resale | 33
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
4. K
now
how
to h
elp
safe
guar
d
and
pro
tect
chi
ldre
n an
d
vul
nera
ble
adul
ts
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Des
crib
e w
hat i
s m
eant
by
safe
guar
ding
and
pro
tect
ing
the
wel
fare
of c
hild
ren
and
vuln
erab
le a
dults
4.2
Des
crib
e ow
n ro
le a
nd r
espo
nsib
ilitie
s fo
r sa
fegu
ardi
ng a
nd
prot
ectin
g ch
ildre
n an
d ot
her
vuln
erab
le p
eopl
e4.
3 Li
st th
e fo
ur ty
pes
of a
buse
4.4
Out
line
the
basi
c in
dica
tors
and
impa
ct o
f eac
h of
the
four
type
s
of
abu
se4.
5 D
escr
ibe
the
risks
that
indi
vidu
al a
buse
rs o
r po
tent
ial a
buse
rs
pose
to c
hild
ren
and
vuln
erab
le p
eopl
e4.
6 D
escr
ibe
orga
nisa
tiona
l pol
icie
s an
d pr
oced
ures
in r
elat
ion
to
safe
guar
ding
and
pro
tect
ing,
incl
udin
g th
e re
port
ing
proc
edur
es4.
7 O
utlin
e w
hat t
o do
if c
once
rned
abo
ut p
ossi
ble
abus
e
4.8
Des
crib
e ho
w to
res
pond
to a
chi
ld o
r so
meo
ne e
lse
disc
losi
ng
abus
e or
con
cern
s ab
out a
buse
4.9
Out
line
wha
t to
do if
ther
e ar
e ba
rrie
rs to
rep
ortin
g ow
n
co
ncer
ns4.
10 Id
entif
y st
atut
ory
agen
cies
with
res
pons
ibili
ties
for
safe
guar
ding
a
nd p
rote
ctin
g4.
11 O
utlin
e w
hen
to c
onta
ct s
tatu
tory
age
ncie
s w
ith r
espo
nsib
ilitie
s
f
or s
afeg
uard
ing
and
prot
ectin
g4.
12 O
utlin
e ho
w to
con
tact
sta
tuto
ry a
genc
ies
with
res
pons
ibili
ties
for
saf
egua
rdin
g an
d pr
otec
ting
4.13
Des
crib
e w
hy it
is im
port
ant t
o sh
are
conc
erns
abo
ut p
ossi
ble
abu
se w
ith o
ther
s4.
14 D
escr
ibe
the
limits
of o
wn
com
pete
nce
with
reg
ard
to
saf
egua
rdin
g an
d pr
otec
ting
4.15
Out
line
why
it is
impo
rtan
t to
treat
info
rmat
ion
abou
t pos
sibl
e
a
buse
con
fiden
tially
34 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
5. B
e ab
le to
hel
p sa
fegu
ard
and
p
rote
ct c
hild
ren
and
vuln
erab
le
a
dults
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
prom
otin
g he
alth
, saf
ety
and
wel
fare
in
act
ive
leis
ure
and
recr
eatio
n
Whe
n he
lpin
g to
saf
egua
rd a
nd
prot
ect c
hild
ren
and
vuln
erab
le
adul
ts, t
he le
arne
r m
ust c
over
2 o
f th
e fo
llow
ing
type
s:a
abus
e (in
clud
ing
bully
ing)
1 ph
ysic
al2
emot
iona
l3
negl
ect
4 se
xual
5.1
Ensu
re th
at u
p-to
-dat
e in
form
atio
n on
gui
delin
es fo
r
sa
fegu
ardi
ng a
nd p
rote
ctin
g ch
ildre
n an
d vu
lner
able
adu
lts is
av
aila
ble
5.2
Iden
tify
wha
t the
pol
icie
s an
d pr
oced
ures
mea
n fo
r ow
n jo
b an
d
a
rea
of w
ork
5.3
Follo
w th
e re
leva
nt p
roce
dure
s fo
r:
• Sa
fegu
ardi
ng a
nd p
rote
ctin
g ch
ildre
n an
d vu
lner
able
adu
lts a
t all
times
• Pr
otec
ting
self
from
pot
entia
l acc
usat
ions
5.4
Be
aler
t to
poss
ible
sig
ns o
f abu
se
1 ph
ysic
al
2 em
otio
nal
3 ne
glec
t
4 se
xual
5.5
Iden
tify,
rec
ord
and
repo
rt a
ny c
once
rns
abou
t the
wel
fare
of
child
ren
and
vuln
erab
le a
dults
, whi
le m
aint
aini
ng c
onfid
entia
lity
Copyright © 2021 Active IQ Ltd. Not for resale | 35
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
6. K
now
how
to d
eal w
ith in
jurie
s
and
sig
ns o
f illn
ess
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
6.1
List
the
type
s of
acc
iden
ts, i
njur
ies
and
illne
sses
that
may
occ
ur
in o
wn
area
of w
ork
6.2
Out
line
how
to r
espo
nd c
orre
ctly
to e
mot
iona
l dis
tress
6.3
Out
line
how
to d
eal w
ith a
ccid
ents
, inj
urie
s an
d ill
ness
es b
efor
e
qu
alifi
ed a
ssis
tanc
e ar
rives
6.4
Des
crib
e ho
w to
dec
ide
whe
ther
to c
onta
ct th
e on
-site
firs
t aid
er
or im
med
iate
ly c
all t
he e
mer
genc
y se
rvic
es6.
5 Id
entif
y w
ho is
the
on-s
ite fi
rst a
ider
and
how
to c
onta
ct th
em
6.6
Des
crib
e th
e pr
oced
ures
to c
onta
ct th
e em
erge
ncy
serv
ices
6.7
Out
line
why
it is
impo
rtan
t to
prot
ect t
he c
asua
lty a
nd o
ther
s
in
volv
ed fr
om fu
rthe
r ha
rm6.
8 O
utlin
e th
e pr
oced
ures
to p
rote
ct th
e ca
sual
ty a
nd o
ther
s
6.9
Out
line
why
it is
impo
rtan
t to
prov
ide
com
fort
and
rea
ssur
ance
6.10
Des
crib
e ho
w to
pro
vide
com
fort
and
rea
ssur
ance
6.11
Out
line
own
resp
onsi
bilit
ies
for
repo
rtin
g ac
cide
nts
6.12
Out
line
the
proc
edur
es fo
r re
port
ing
acci
dent
s
36 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
7. B
e ab
le to
dea
l with
inju
ries
and
s
igns
of i
llnes
s
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
prom
otin
g he
alth
, saf
ety
and
wel
fare
in
act
ive
leis
ure
and
recr
eatio
n
Whe
n de
alin
g w
ith in
jurie
s an
d si
gns
of il
lnes
s, th
e le
arne
r m
ust c
over
2
of th
e fo
llow
ing
type
s;a
casu
alty
1 ad
ult
2 ch
ild3
pers
on w
ith p
artic
ular
nee
ds
with
2 o
f the
follo
win
g ty
pes:
b q
ualifi
ed a
ssis
tanc
e 1
qual
ified
firs
t aid
er2
emer
genc
y se
rvic
es
7.1
Rem
ain
calm
and
follo
w o
rgan
isat
iona
l pro
cedu
res
7.2
Prot
ect t
he c
asua
lty a
nd o
ther
peo
ple
from
furt
her
risk
1 ad
ult
2 ch
ild
3 pe
rson
with
par
ticul
ar n
eeds
7.3
Call
for
qual
ified
ass
ista
nce
appr
opria
te to
the
casu
alty
’s
co
nditi
on
b qu
alifi
ed a
ssis
tanc
e
1 qu
alifi
ed fi
rst a
ider
2 em
erge
ncy
serv
ices
a ca
sual
ty
1 ad
ult
2 ch
ild
3 pe
rson
with
par
ticul
ar n
eeds
Copyright © 2021 Active IQ Ltd. Not for resale | 37
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
with
2 o
f the
follo
win
g ty
pes:
c co
nditi
on
1 m
inor
inju
ry th
at c
an b
e de
alt w
ith
o
n-si
te2
min
or il
lnes
s th
at c
an b
e de
alt
w
ith o
n-si
te3
maj
or in
jury
req
uirin
g m
edic
al
at
tent
ion
4 m
ajor
illn
ess
requ
iring
med
ical
atte
ntio
n5
emot
iona
l dis
tress
c co
nditi
on
1 m
inor
inju
ry th
at c
an b
e de
alt w
ith o
n-si
te
2 m
inor
illn
ess
that
can
be
deal
t with
on-
site
3 m
ajor
inju
ry r
equi
ring
med
ical
atte
ntio
n
4 m
ajor
illn
ess
requ
iring
med
ical
atte
ntio
n
5 em
otio
nal d
istre
ss
7.4
Prov
ide
reas
sura
nce
and
com
fort
to th
e pe
ople
invo
lved
7.5
Giv
e th
e qu
alifi
ed a
ssis
tanc
e cl
ear
and
accu
rate
info
rmat
ion
abou
t wha
t hap
pene
d1
qual
ified
firs
t aid
er
2 em
erge
ncy
serv
ices
7.6
Follo
w th
e re
leva
nt a
ccid
ent r
epor
ting
proc
edur
es
8. K
now
how
to fo
llow
em
erge
ncy
p
roce
dure
s
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
8.1
Des
crib
e th
e em
erge
ncy
proc
edur
es in
ow
n pl
ace
of w
ork
8.2
Out
line
wha
t ins
truct
ions
mus
t be
give
n to
the
peop
le in
volv
ed
8.3
Out
line
orga
nisa
tiona
l rep
ortin
g pr
oced
ures
for
emer
genc
ies
8.4
Des
crib
e th
e ty
pes
of p
robl
ems
that
may
occ
ur w
hen
carr
ying
ou
t em
erge
ncy
proc
edur
es8.
5 D
escr
ibe
why
pro
blem
s th
at o
ccur
whe
n ca
rryi
ng o
ut e
mer
genc
y
pr
oced
ures
sho
uld
be r
epor
ted
8.6
Iden
tify
to w
hom
you
rep
ort p
robl
ems
38 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
9. B
e ab
le to
follo
w e
mer
genc
y
pro
cedu
res
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
prom
otin
g he
alth
, saf
ety
and
wel
fare
in
act
ive
leis
ure
and
recr
eatio
n
Whe
n fo
llow
ing
emer
genc
y pr
oced
ures
, the
lear
ner
mus
t cov
er 2
of
the
follo
win
g ty
pes:
a pe
ople
invo
lved
1
adul
ts2
child
ren
3 pe
ople
with
dis
abili
ties
9.1
Giv
e th
e pe
ople
invo
lved
cle
ar a
nd c
orre
ct in
stru
ctio
ns
9.2
Carr
y ou
t ow
n ro
le in
the
emer
genc
y pr
oced
ures
cal
mly
and
co
rrec
tly9.
3 M
aint
ain
the
safe
ty o
f the
peo
ple
invo
lved
1 ad
ults
2 ch
ildre
n
3 pe
ople
with
dis
abili
ties
9.4
Follo
w th
e co
rrec
t pro
cedu
res
for
repo
rtin
g th
e em
erge
ncy
9.5
Rep
ort a
ny p
robl
ems
with
the
emer
genc
y pr
oced
ures
to th
e
re
leva
nt c
olle
ague
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
Sim
ulat
ion
Sim
ulat
ion
is a
llow
ed fo
r 5.
3, 5
.4 a
nd 5
.5 a
nd th
e w
hole
of l
earn
ing
outc
omes
7 a
nd 9
onl
y, if
ther
e is
no
natu
rally
occ
urrin
g ev
iden
ce a
vaila
ble.
Use
of su
pple
men
tary
evi
denc
e
Supp
lem
enta
ry e
vide
nce
shou
ld o
nly
be u
sed
for
item
s th
at d
o no
t req
uire
evi
denc
e of
rea
l wor
k ac
tivity
.
Copyright © 2021 Active IQ Ltd. Not for resale | 39
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
40 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
:Su
ppor
t equ
ality
and
div
ersi
ty in
act
ive
leis
ure
and
recr
eatio
n
Leve
l:3
8
Cre
dit
valu
e:2
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
1. K
now
how
to s
uppo
rt e
qual
ity
a
nd d
iver
sity
in a
ctiv
e le
isur
e an
d
rec
reat
ion
This
out
com
e ca
n be
ass
esse
d by
:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Out
line
how
to fi
nd o
ut a
bout
cur
rent
lega
l and
org
anis
atio
nal
requ
irem
ents
for
equa
lity
and
dive
rsity
1.2
List
the
curr
ent l
egal
req
uire
men
ts fo
r eq
ualit
y an
d di
vers
ity a
s
re
leva
nt to
ow
n w
ork
and
own
orga
nisa
tion’
s po
licie
s
1.3
Out
line
how
to id
entif
y ho
w o
wn
orga
nisa
tion’
s po
licie
s af
fect
ow
n w
ork
1.4
List
the
dive
rsity
of p
eopl
e in
the
com
mun
ity s
erve
d
1.5
List
way
s in
whi
ch p
eopl
e ca
n be
dis
crim
inat
ed a
gain
st
1.6
List
the
mos
t com
mon
bar
riers
to p
eopl
e ta
king
par
t in
the
serv
ices
pro
vide
d by
ow
n or
gani
satio
n
1.7
Des
crib
e w
hy it
is im
port
ant t
o gi
ve p
eopl
e in
form
atio
n ab
out
the
orga
nisa
tiona
l app
roac
h to
equ
ality
and
div
ersi
ty
1.8
Out
line
how
to w
ork
in a
way
that
res
pect
s be
liefs
, nee
ds a
nd
pref
eren
ces
Copyright © 2021 Active IQ Ltd. Not for resale | 41
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
1.9
Out
line
how
to w
ork
in a
way
that
doe
s no
t dis
crim
inat
e
1.10
Out
line
how
to h
elp
peop
le ta
ke p
art t
o th
e be
st o
f the
ir ab
ility
1.11
Des
crib
e th
e im
port
ance
of e
xplo
ring
and
chal
leng
ing
ow
n as
sum
ptio
ns o
r th
ose
of o
ther
s, a
bout
act
ual a
nd p
oten
tial
cus
tom
ers
1.12
Iden
tify
type
s of
wor
ds a
nd b
ehav
iour
from
sta
ff an
d cu
stom
ers
tha
t are
inco
nsis
tent
with
val
uing
equ
ality
and
div
ersi
ty
1.13
Out
line
how
to c
halle
nge
wor
ds a
nd b
ehav
iour
from
sta
ff an
d
c
usto
mer
s th
at a
re in
cons
iste
nt w
ith v
alui
ng e
qual
ity a
nd
div
ersi
ty1.
14 O
utlin
e w
hy it
is im
port
ant t
o re
port
con
cern
s ab
out
dis
crim
inat
ion
1.15
Out
line
how
to r
espo
nd c
orre
ctly
to b
ehav
iour
and
pra
ctic
e th
at
mig
ht d
iscr
imin
ate
agai
nst p
eopl
e
1.16
Out
line
how
to r
epor
t beh
avio
ur a
nd p
ract
ice
that
mig
ht
dis
crim
inat
e ag
ains
t peo
ple
1.17
Out
line
own
orga
nisa
tion’
s co
mpl
aint
s pr
oced
ures
1.18
Out
line
why
com
plai
nts
proc
edur
es a
re im
port
ant
1.19
Out
line
why
it is
impo
rtan
t to
help
cus
tom
ers
to u
se
com
plai
nts
proc
edur
es
1.20
Iden
tify
appr
opria
te p
eopl
e to
wor
k w
ith, i
n ow
n or
gani
satio
n,
on
issu
es to
do
with
equ
ality
and
div
ersi
ty
42 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
2. B
e ab
le to
hel
p to
trea
t peo
ple
e
qual
ly a
nd in
a w
ay th
at r
espe
cts
d
iver
sity
.
This
out
com
e m
ust b
e as
sess
ed
usin
g w
orkp
lace
evi
denc
e ge
nera
ted
whe
n th
e le
arne
r is
sup
port
ing
equa
lity
and
dive
rsity
in a
ctiv
e le
isur
e an
d re
crea
tion.
Whe
n tre
atin
g pe
ople
equ
ally
and
in
a w
ay th
at r
espe
cts
dive
rsity
, the
le
arne
r m
ust c
over
4 o
f the
follo
win
g ty
pes:
a eq
ualit
y an
d di
vers
ity in
ter
ms
of
1 se
x2
race
/cul
ture
/lang
uage
3 di
sabi
lity
4 re
ligio
n5
heal
th6
econ
omic
and
soc
ial s
tatu
s7
age
8 se
xual
orie
ntat
ion
2.1
Keep
up-
to-d
ate
with
ow
n or
gani
satio
n’s
polic
ies
and
valu
es fo
r
eq
ualit
y an
d di
vers
ity
2.2
Iden
tify
wha
t ow
n or
gani
satio
n’s
polic
ies
and
valu
es m
ean
for
own
area
of w
ork
2.3
Wor
k in
a w
ay th
at:
• re
spec
ts in
divi
dual
s’ b
elie
fs, n
eeds
and
pre
fere
nces
• is
incl
usiv
e th
roug
h th
eir
beha
viou
r an
d la
ngua
ge
• he
lps
peop
le to
take
par
t to
the
best
of t
heir
abili
ties
1 se
x
2 ra
ce/c
ultu
re/la
ngua
ge
3 di
sabi
lity
4 re
ligio
n
5 he
alth
6 ec
onom
ic a
nd s
ocia
l sta
tus
7 ag
e
8 se
xual
orie
ntat
ion
Copyright © 2021 Active IQ Ltd. Not for resale | 43
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
2.4
Corr
ectly
dea
l with
and
rep
ort b
ehav
iour
and
pra
ctic
e th
at
disc
rimin
ate
agai
nst p
eopl
e2.
5 Id
entif
y an
d re
port
any
bar
riers
to p
eopl
e ge
tting
the
best
from
th
e se
rvic
e2.
6 Su
gges
t way
s th
e or
gani
satio
n co
uld
rem
ove
or r
educ
e ba
rrie
rs
2.7
Giv
e pe
ople
info
rmat
ion
abou
t com
plai
nts
proc
edur
es w
hen
they
ne
ed it
2.8
Hel
p pe
ople
to u
se c
ompl
aint
s pr
oced
ures
2.9
Seek
adv
ice
on p
robl
ems
impl
emen
ting
equa
lity
and
dive
rsity
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
n
Sim
ulat
ion
is n
ot a
llow
ed fo
r th
is u
nit.
Use
of su
pple
men
tary
evi
denc
e
Supp
lem
enta
ry e
vide
nce
shou
ld o
nly
be u
sed
for
item
s un
der
‘ass
essm
ent r
equi
rem
ents
or
guid
ance
spe
cifie
d by
a s
ecto
r or
reg
ulat
ory
body
’ tha
t do
not
requ
ire e
vide
nce
of r
eal w
ork
activ
ity
44 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 45
Title
:G
ive
cust
omer
s a
posi
tive
impr
essi
on o
f you
rsel
f and
you
r or
gani
satio
nLe
vel:
28
Cre
dit
valu
e:5
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
1. E
stab
lish
rapp
ort w
ith c
usto
mer
s
You
mus
t pro
vide
evi
denc
e of
cr
eatin
g a
posi
tive
impr
essi
on w
ith
cust
omer
s:
1. d
urin
g ro
utin
e de
liver
y of
cus
tom
er s
ervi
ce2.
dur
ing
a bu
sy ti
me
in y
our
job
3. d
urin
g a
quie
t tim
e in
you
r jo
b4.
whe
n pe
ople
, sys
tem
s or
reso
urce
s ha
ve le
t you
dow
n.
1.1.
Mee
t the
ir or
gani
satio
n’s
stan
dard
s of
app
eara
nce
and
beh
avio
ur
1.2.
Gre
et th
eir
cust
omer
res
pect
fully
and
in a
frie
ndly
man
ner
1.3.
Com
mun
icat
e w
ith th
eir
cust
omer
in a
way
that
mak
es th
em
feel
val
ued
and
resp
ecte
d1.
dur
ing
rout
ine
deliv
ery
of c
usto
mer
ser
vice
2. d
urin
g a
busy
tim
e in
you
r jo
b
3. d
urin
g a
quie
t tim
e in
you
r jo
b
4. w
hen
peop
le, s
yste
ms
or r
esou
rces
hav
e le
t you
dow
n.
1.4.
Iden
tify
and
confi
rm th
eir
cust
omer
’s e
xpec
tatio
ns
1.5.
Tre
at th
eir
cust
omer
cou
rteo
usly
and
hel
pful
ly a
t all
times
1.6.
Kee
p th
eir
cust
omer
info
rmed
and
rea
ssur
ed
1.7.
Ada
pt th
eir
beha
viou
r to
res
pond
to d
iffer
ent c
usto
mer
b
ehav
iour
Opt
iona
l Uni
ts
46 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
2. R
espo
nd a
ppro
pria
tely
to
c
usto
mer
s.
You
mus
t pro
vide
evi
denc
e of
cr
eatin
g a
posi
tive
impr
essi
on w
ith
cust
omer
s:
1. d
urin
g ro
utin
e de
liver
y of
cus
tom
er s
ervi
ce2.
dur
ing
a bu
sy ti
me
in y
our
job
3. d
urin
g a
quie
t tim
e in
you
r jo
b4.
whe
n pe
ople
, sys
tem
s or
res
ourc
es h
ave
let y
ou d
own.
You
mus
t pro
vide
evi
denc
e th
at
you
com
mun
icat
e w
ith c
usto
mer
s ef
fect
ivel
y by
:
1. u
sing
app
ropr
iate
spo
ken
or
w
ritte
n la
ngua
ge2.
app
lyin
g th
e co
nven
tions
and
rul
es a
ppro
pria
te to
the
met
hod
of
c
omm
unic
atio
n yo
u ha
ve c
hose
n.
2.1
Res
pond
pro
mpt
ly to
a c
usto
mer
see
king
hel
p
1. d
urin
g ro
utin
e de
liver
y of
cus
tom
er s
ervi
ce
2. d
urin
g a
busy
tim
e in
you
r jo
b
3. d
urin
g a
quie
t tim
e in
you
r jo
b
4. w
hen
peop
le, s
yste
ms
or r
esou
rces
hav
e le
t you
dow
n.
2.2
Choo
se th
e m
ost a
ppro
pria
te w
ay to
com
mun
icat
e w
ith th
eir
cust
omer
1. u
sing
app
ropr
iate
spo
ken
or w
ritte
n la
ngua
ge
2. a
pply
ing
the
conv
entio
ns a
nd r
ules
app
ropr
iate
to th
e m
etho
d of
com
mun
icat
ion
you
have
cho
sen.
2.3
Chec
k w
ith th
eir
cust
omer
that
they
hav
e fu
lly u
nder
stoo
d th
eir
expe
ctat
ions
2.4
Res
pond
pro
mpt
ly a
nd p
ositi
vely
to th
eir
cust
omer
’s q
uest
ions
an
d co
mm
ents
2.5
Allo
w th
eir
cust
omer
tim
e to
con
side
r th
eir
resp
onse
and
giv
e
fu
rthe
r ex
plan
atio
n w
hen
appr
opria
te3.
Com
mun
icat
e in
form
atio
n to
cus
tom
ers
3.1
Qui
ckly
find
info
rmat
ion
that
will
hel
p th
eir
cust
omer
3.2
Giv
e th
eir
cust
omer
info
rmat
ion
they
nee
d ab
out t
he s
ervi
ces
or
prod
ucts
offe
red
by th
eir
orga
nisa
tion
3.3
Rec
ogni
se in
form
atio
n th
at th
eir
cust
omer
mig
ht fi
nd
com
plic
ated
and
che
ck w
heth
er th
ey fu
lly u
nder
stan
d3.
4 Ex
plai
n cl
early
to th
eir
cust
omer
s an
y re
ason
s w
hy th
eir
expe
ctat
ions
can
not b
e m
et
Copyright © 2021 Active IQ Ltd. Not for resale | 47
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
4. U
nder
stan
d ho
w to
giv
e
cus
tom
ers
a po
sitiv
e im
pres
sion
of t
hem
selv
es a
nd th
e
org
anis
atio
n th
ey m
ust k
now
and
und
erst
and
4.1
Des
crib
e th
eir
orga
nisa
tion’
s st
anda
rds
for
appe
aran
ce a
nd
beha
viou
r4.
2 Ex
plai
n th
eir
orga
nisa
tion’
s gu
idel
ines
for
how
to r
ecog
nise
wha
t
th
eir
cust
omer
wan
ts a
nd r
espo
nd a
ppro
pria
tely
4.3
Iden
tify
thei
r or
gani
satio
n’s
rule
s an
d pr
oced
ures
reg
ardi
ng th
e
m
etho
ds o
f com
mun
icat
ion
they
use
4.4
Expl
ain
how
to r
ecog
nise
whe
n a
cust
omer
is a
ngry
or
conf
used
4.5
Iden
tify
thei
r or
gani
satio
n’s
stan
dard
s fo
r tim
elin
ess
in
resp
ondi
ng to
cus
tom
er q
uest
ions
and
req
uest
s fo
r in
form
atio
nEvi
denc
e of
Rea
l Wor
k A
ctiv
ity
Your
evi
denc
e sh
ould
be
colle
cted
whe
n ca
rryi
ng o
ut a
rea
l job
, whe
ther
pai
d or
vol
unta
ry, a
nd w
hen
deal
ing
with
rea
l cus
tom
ers,
whe
ther
inte
rnal
or
exte
rnal
to th
e or
gani
satio
n. H
owev
er, f
or th
is U
nit,
evid
ence
col
lect
ed in
a r
ealis
tic w
orki
ng e
nviro
nmen
t or
a w
ork
plac
emen
t is
perm
issi
ble.
Yo
u m
ust p
rovi
de e
vide
nce
that
sho
ws
you
have
don
e th
is o
ver
a su
ffici
ent p
erio
d of
tim
e w
ith d
iffer
ent c
usto
mer
s on
diff
eren
t occ
asio
ns fo
r yo
ur a
sses
sor
to
be c
onfid
ent t
hat y
ou a
re c
ompe
tent
.
Sim
ulat
ion
Sim
ulat
ion
is n
ot a
llow
ed fo
r an
y pe
rfor
man
ce e
vide
nce
with
in th
is U
nit.
48 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 49
Title
:Se
t up,
take
dow
n an
d st
ore
activ
ity e
quip
men
t
Leve
l:2
8
Cre
dit
valu
e:3
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
1. K
now
how
to s
et u
p, ta
ke d
own
a
nd s
tore
act
ivity
equ
ipm
ent
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
List
the
type
s of
equ
ipm
ent t
hat m
ay r
equi
re s
ettin
g up
and
ta
king
dow
n1.
2 O
utlin
e w
hat a
ctiv
ity e
quip
men
t is
used
for
1.3
Des
crib
e w
hy a
ctiv
ity e
quip
men
t mus
t be
in a
saf
e an
d
se
rvic
eabl
e co
nditi
on w
hen
it is
use
d1.
4 D
escr
ibe
the
lega
l and
oth
er h
ealth
and
saf
ety
requ
irem
ents
that
co
ver
activ
ity e
quip
men
t1.
5 St
ate
whe
re a
ctiv
ity e
quip
men
t is
stor
ed
1.6
Des
crib
e th
e im
port
ance
of s
ettin
g up
, tak
ing
dow
n an
d st
orin
g
ac
tivity
equ
ipm
ent a
s re
ques
ted
and
on ti
me
1.7
Des
crib
e st
anda
rd o
pera
ting
proc
edur
es fo
r se
tting
up,
taki
ng
dow
n, h
andl
ing
and
mov
ing
1.8
Des
crib
e w
hy it
is im
port
ant t
o fo
llow
sta
ndar
d op
erat
ing
proc
edur
es fo
r se
tting
up,
taki
ng d
own,
han
dlin
g an
d m
ovin
g1.
9 D
escr
ibe
how
to c
heck
the
equi
pmen
t for
dam
aged
and
mis
sing
pa
rts
1.10
Des
crib
e w
hy th
e co
rrec
t pro
cedu
res
mus
t be
follo
wed
whe
n
fi
ndin
g da
mag
ed a
nd m
issi
ng p
arts
1.11
Des
crib
e th
e re
cord
kee
ping
pro
cedu
res
that
rel
ate
to th
e
e
quip
men
t bei
ng s
et u
p, ta
ken
dow
n an
d st
ored
1.12
Out
line
the
impo
rtan
ce o
f acc
urat
e re
cord
kee
ping
Opt
iona
l Uni
ts
50 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
2. K
now
how
to s
et u
p eq
uipm
ent.
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Iden
tify
the
corr
ect l
ocat
ions
for
setti
ng u
p eq
uipm
ent
2.2
Stat
e th
e co
rrec
t pro
cedu
res
for
setti
ng u
p eq
uipm
ent
2.3
Des
crib
e ho
w to
che
ck th
at th
e eq
uipm
ent i
s op
erat
ing
corr
ectly
2.4
Des
crib
e w
hy it
is im
port
ant t
o m
ake
sure
the
equi
pmen
t is
in a
sa
fe a
nd s
ecur
e co
nditi
on w
hen
set u
p2.
5 D
escr
ibe
how
to m
ake
sure
the
equi
pmen
t is
in a
saf
e an
d
se
cure
con
ditio
n w
hen
set u
p3.
Be
able
to s
et u
p eq
uipm
ent.
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is s
ettin
g up
, tak
ing
dow
n an
d st
orin
g ac
tivity
eq
uipm
ent.
Whe
n se
tting
up,
taki
ng d
own
and
stor
ing
activ
ity e
quip
men
t, th
e le
arne
r m
ust c
over
all
of th
e fo
llow
ing
type
s:a
eq
uipm
ent
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t 3
pow
ered
equ
ipm
ent
3.1
Find
the
equi
pmen
t ne
eded
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
3.2
Chec
k th
e eq
uipm
ent
and
mak
e su
re it
is s
afe
and
fit fo
r
pu
rpos
e
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
Copyright © 2021 Active IQ Ltd. Not for resale | 51
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
with
all
of th
e fo
llow
ing
type
s:b
stan
dard
ope
ratin
g pr
oced
ures
fo
r:1
equi
pmen
t nee
ding
onl
y on
e
pers
on to
set
up
2 eq
uipm
ent n
eedi
ng m
ore
than
one
pers
on to
set
up
3.3
Follo
w th
e st
anda
rd o
pera
ting
proc
edur
es w
hen:
• ha
ndlin
g an
d m
ovin
g th
e eq
uipm
ent
• se
tting
up
the
equi
pmen
t
stan
dard
ope
ratin
g pr
oced
ures
for
1 eq
uipm
ent n
eedi
ng o
nly
one
pers
on to
set
up
2 eq
uipm
ent n
eedi
ng m
ore
than
one
per
son
to s
et u
p
3.4
Set u
p th
e eq
uipm
ent
on ti
me
and
in th
e co
rrec
t pla
ce
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
3.5
Chec
k th
e eq
uipm
ent
is in
saf
e w
orki
ng o
rder
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
3.6
Mak
e su
re th
e eq
uipm
ent
is s
ecur
e
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
52 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
4. K
now
how
to d
eal w
ith
e
quip
men
t afte
r us
e.
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Des
crib
e th
e co
rrec
t pro
cedu
res
for
deal
ing
with
equ
ipm
ent i
n
ow
n ar
ea o
f wor
k
5. B
e ab
le to
dea
l with
equ
ipm
ent
a
fter
use.
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is s
ettin
g up
, tak
ing
dow
n an
d st
orin
g ac
tivity
eq
uipm
ent.
Whe
n se
tting
up,
taki
ng d
own
and
stor
ing
activ
ity e
quip
men
t, th
e le
arne
r m
ust c
over
all
of th
e fo
llow
ing
type
s:a
equi
pmen
t1
sim
ple
equi
pmen
t2
com
plex
equ
ipm
ent
3 po
wer
ed e
quip
men
t
5.1
Find
equ
ipm
ent
at th
e re
ques
ted
time
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
Copyright © 2021 Active IQ Ltd. Not for resale | 53
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
with
all
of th
e fo
llow
ing
type
s:b
stan
dard
ope
ratin
g pr
oced
ures
fo
r:1
equi
pmen
t nee
ding
onl
y on
e
pers
on to
set
up
2 eq
uipm
ent n
eedi
ng m
ore
than
one
pers
on to
set
up
5.2
Follo
w th
e st
anda
rd o
pera
ting
proc
edur
es for
:
• de
alin
g w
ith th
e eq
uipm
ent a
fter
use
• ha
ndlin
g an
d m
ovin
g th
e eq
uipm
ent
b st
anda
rd o
pera
ting
proc
edur
es for
:
1 eq
uipm
ent n
eedi
ng o
nly
one
pers
on to
set
up
2 eq
uipm
ent n
eedi
ng m
ore
than
one
per
son
to s
et u
p
5.3
Chec
k th
e eq
uipm
ent
for
dam
aged
and
mis
sing
par
ts
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
5.4
Rep
ort d
amag
e or
mis
sing
par
ts to
the
resp
onsi
ble
colle
ague
5.5
Com
plet
e an
y re
quire
d re
cord
s
54 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
6. K
now
how
to s
tore
equ
ipm
ent
fo
llow
ing
use.
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
6.1
Des
crib
e th
e m
anuf
actu
rer’s
inst
ruct
ions
for
stor
ing
equi
pmen
t
af
ter
use
6.2
Des
crib
e th
e im
port
ance
of s
torin
g eq
uipm
ent s
afel
y an
d
se
cure
ly
6.3
Iden
tify
type
s of
equ
ipm
ent t
hat s
houl
d be
set
asi
de b
ecau
se it
is
faul
ty, d
irty
or w
et
6.4
Iden
tify
the
corr
ect p
lace
for
each
item
of e
quip
men
t in
stor
age
area
s
6.5
Des
crib
e w
hy it
is im
port
ant t
o pl
ace
item
s of
equ
ipm
ent i
n th
e
co
rrec
t pla
ce
6.6
Iden
tify
the
type
s of
hea
lth a
nd s
afet
y ha
zard
s th
at m
ay b
e
fo
und
in e
quip
men
t sto
rage
are
as
6.7
Des
crib
e ho
w to
dea
l with
hea
lth a
nd s
afet
y ha
zard
s in
eq
uipm
ent s
tora
ge a
reas
Copyright © 2021 Active IQ Ltd. Not for resale | 55
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
7. B
e ab
le to
sto
re e
quip
men
t
follo
win
g us
e.
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is s
ettin
g up
, tak
ing
dow
n an
d st
orin
g ac
tivity
eq
uipm
ent.
Whe
n se
tting
up,
taki
ng d
own
and
stor
ing
activ
ity e
quip
men
t, th
e le
arne
r m
ust c
over
all
of th
e fo
llow
ing
type
s:a
equi
pmen
t1
sim
ple
equi
pmen
t2
com
plex
equ
ipm
ent
3 po
wer
ed e
quip
men
t
with
all
of th
e fo
llow
ing
type
s:b
stan
dard
ope
ratin
g pr
oced
ures
fo
r:1
equi
pmen
t nee
ding
onl
y on
e
pers
on to
set
up
2 eq
uipm
ent n
eedi
ng m
ore
than
one
pers
on to
set
up
7.1
Follo
w th
e st
anda
rd o
pera
ting
proc
edur
es w
hen
hand
ling
and
mov
ing
the
equi
pmen
t1
equi
pmen
t nee
ding
onl
y on
e pe
rson
to s
et u
p
2 eq
uipm
ent n
eedi
ng m
ore
than
one
per
son
to s
et u
p
7.2
Mov
e th
e eq
uipm
ent
to th
e rig
ht s
tora
ge a
rea
1 si
mpl
e eq
uipm
ent
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
7.3
Follo
w th
e co
rrec
t pro
cedu
res
for
equi
pmen
t w
hich
nee
ds
atte
ntio
n1
sim
ple
equi
pmen
t
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
7.4
Put e
ach
item
of e
quip
men
t in
the
corr
ect p
lace
with
in th
e
st
orag
e ar
ea1
sim
ple
equi
pmen
t
2 co
mpl
ex e
quip
men
t
3 po
wer
ed e
quip
men
t
56 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
7.5
Leav
e th
e st
orag
e ar
ea:
• sa
fe
• tid
y
• se
cure
7.6
Com
plet
e an
y re
quire
d re
cord
s
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k in
a r
eal a
ctiv
ity
lead
ersh
ip c
onte
xt (
with
the
poss
ible
exc
eptio
ns o
f tho
se it
ems
liste
d un
der
‘use
of s
uppl
emen
tary
evi
denc
e’ b
elow
). T
his
evid
ence
mus
t be
gath
ered
by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
Sim
ulat
ion
Sim
ulat
ion
is a
llow
ed fo
r 5.
4 on
ly, i
f no
natu
rally
occ
urrin
g ev
iden
ce is
ava
ilabl
e.
Use
of su
pple
men
tary
evi
denc
e
Supp
lem
enta
ry e
vide
nce
shou
ld o
nly
be u
sed
for
item
s un
der
‘ass
essm
ent r
equi
rem
ents
or
guid
ance
spe
cifie
d by
a s
ecto
r or
reg
ulat
ory
body
’ tha
t do
not
requ
ire e
vide
nce
of r
eal w
ork
activ
ity
Copyright © 2021 Active IQ Ltd. Not for resale | 57
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
58 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
:Ch
eck
and
serv
ice
activ
ity e
quip
men
t
Leve
l:2
Cre
dit
valu
e:3
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
1. K
now
how
to c
heck
and
ser
vice
act
ivity
equ
ipm
ent
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y;•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n
an
swer
s
1.1
Out
line
the
impo
rtan
ce o
f rec
ordi
ng w
hat h
as b
een
done
and
an
y fu
rthe
r ac
tion
that
nee
ds to
be
take
n an
d ho
w to
com
plet
e
th
ese
reco
rds
1.2
Iden
tify
heal
th a
nd s
afet
y re
quire
men
ts fo
r th
e eq
uipm
ent t
o be
m
aint
aine
d in
ow
n ar
ea o
f res
pons
ibili
ty
2. K
now
how
to c
heck
equ
ipm
ent
a
nd id
entif
y w
hat m
aint
enan
ce is
nee
ded
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Des
crib
e th
e im
port
ance
of h
ealth
and
saf
ety
whe
n ch
ecki
ng
equi
pmen
t
2.2
Des
crib
e th
e da
nger
s of
not
che
ckin
g eq
uipm
ent t
horo
ughl
y
2.3
Iden
tify
the
rele
vant
par
ts o
f the
org
anis
atio
n’s
mai
nten
ance
sc
hedu
le a
nd m
anuf
actu
rer’s
gui
delin
es fo
r th
e ty
pes
of
equi
pmen
t in
own
area
of w
ork
2.4
Out
line
the
impo
rtan
ce o
f cau
sing
as
little
dis
rupt
ion
as p
ossi
ble
to n
orm
al a
ctiv
ities
2.5
Out
line
how
to c
ause
as
little
dis
rupt
ion
as p
ossi
ble
to n
orm
al
activ
ities
Opt
iona
l Uni
ts
Copyright © 2021 Active IQ Ltd. Not for resale | 59
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
2.6
Out
line
how
to id
entif
y w
hen
equi
pmen
t nee
ds m
aint
enan
ce
2.7
Des
crib
e th
e im
port
ance
of r
emov
ing
unsa
fe e
quip
men
t fro
m
use
2.8
Des
crib
e ho
w to
rem
ove
unsa
fe e
quip
men
t fro
m u
se
2.9
Des
crib
e th
e lim
its o
f ow
n re
spon
sibi
lity
in r
elat
ion
to c
arry
ing
out m
aint
enan
ce
2.10
Out
line
how
to r
epor
t mai
nten
ance
whi
ch n
eeds
to b
e ca
rrie
d
o
ut b
y a
tech
nica
l exp
ert
2.11
Des
crib
e th
e im
port
ance
of r
ecor
ding
che
cks
and
the
wor
k
w
hich
nee
ds to
be
carr
ied
out
2.12
Des
crib
e ho
w to
rec
ord
chec
ks a
nd th
e w
ork
whi
ch n
eeds
to
be
carr
ied
out
3. B
e ab
le to
che
ck e
quip
men
t
and
iden
tify
wha
t mai
nten
ance
is
n
eede
d.
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
chec
king
and
ser
vici
ng a
ctiv
ity
equi
pmen
t.
Whe
n ch
ecki
ng e
quip
men
t and
id
entif
ying
wha
t mai
nten
ance
is
need
ed, t
he le
arne
r m
ust c
over
all
of
the
follo
win
g ty
pes:
a e
quip
men
t1
man
ually
ope
rate
d eq
uipm
ent
2 po
wer
ed e
quip
men
t
3.1
Iden
tify
the
equi
pmen
t w
hich
nee
ds m
aint
enan
ce
1 m
anua
lly o
pera
ted
equi
pmen
t
2 po
wer
ed e
quip
men
t
3.2
Chec
k th
e eq
uipm
ent,
follo
win
g th
e m
aint
enan
ce s
ched
ule
and
man
ufac
ture
r’s in
stru
ctio
ns
1 m
anua
lly o
pera
ted
equi
pmen
t
2 po
wer
ed e
quip
men
t
3.3
Caus
e as
littl
e di
srup
tion
to n
orm
al a
ctiv
ities
as
poss
ible
60 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
3.4
Rem
ove
any
unsa
fe e
quip
men
t fro
m u
se
1 m
anua
lly o
pera
ted
equi
pmen
t
2 po
wer
ed e
quip
men
t
3.5
Confi
rm o
wn
com
pete
nce
and
auth
ority
to c
arry
out
the
mai
nten
ance
3.6
Rep
ort a
ny m
aint
enan
ce w
hich
mus
t be
carr
ied
out b
y so
meo
ne
else
3.7
Rec
ord:
• th
e ch
ecks
mad
e
• th
e w
ork
whi
ch n
eeds
to b
e do
ne
• an
y ac
tion
take
n
4. K
now
how
to s
ervi
ce e
quip
men
t.
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:
• pr
ofes
sion
al d
iscu
ssio
n•
oral
que
stio
ns a
nd a
nsw
ers
• qu
estio
ns r
equi
ring
writ
ten
answ
ers
4.1
Out
line
the
impo
rtan
ce o
f mak
ing
sure
equ
ipm
ent i
s in
a s
afe
cond
ition
for
serv
icin
g
4.2
Out
line
how
to m
ake
sure
the
equi
pmen
t in
own
area
of w
ork
is
safe
for
mai
nten
ance
4.3
Iden
tify
the
right
tool
s an
d m
ater
ials
for
the
serv
icin
g in
ow
n
ar
ea o
f res
pons
ibili
ty
4.4
Out
line
the
impo
rtan
ce o
f usi
ng th
e rig
ht to
ols
and
mat
eria
ls
Copyright © 2021 Active IQ Ltd. Not for resale | 61
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
4.5
Out
line
the
impo
rtan
ce o
f fol
low
ing
the
man
ufac
ture
r’s a
nd
orga
nisa
tion’
s pr
oced
ures
for
serv
icin
g an
d ac
ting
safe
ly
thro
ugho
ut, i
nclu
ding
wha
t may
hap
pen
if th
is is
not
don
e4.
6 O
utlin
e th
e m
anuf
actu
rer’s
and
org
anis
atio
n’s
proc
edur
es fo
r
se
rvic
ing
the
equi
pmen
t in
own
area
of r
espo
nsib
ility
4.7
Out
line
the
impo
rtan
ce o
f rep
ortin
g an
y pr
oble
ms
to th
e
re
spon
sibl
e co
lleag
ue
4.8
Out
line
how
to r
epor
t any
pro
blem
s to
the
resp
onsi
ble
colle
ague
4.9
Out
line
the
impo
rtan
ce o
f car
ryin
g ou
t fina
l che
cks
befo
re th
e
eq
uipm
ent i
s pu
t bac
k in
to u
se
4.10
Lis
t the
sta
ndar
ds fo
r sa
fety
and
ser
vice
abili
ty fo
r eq
uipm
ent i
n
o
wn
area
of r
espo
nsib
ility
4.11
Sta
te w
hat c
heck
s ne
ed to
be
carr
ied
out t
o m
ake
sure
s
tand
ards
for
safe
ty a
nd s
ervi
ceab
ility
are
met
4.12
Des
crib
e th
e im
port
ance
of r
ecor
ding
wha
t has
bee
n ch
ecke
d
f
or s
afet
y an
d se
rvic
eabi
lity
4.13
Des
crib
e ho
w to
com
plet
e re
cord
s of
che
cks
for
safe
ty a
nd
ser
vice
abili
ty
62 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
Ref
eren
ce
Num
ber/
s
5. B
e ab
le to
ser
vice
equ
ipm
ent.
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
chec
king
and
ser
vici
ng a
ctiv
ity
equi
pmen
t.
Whe
n se
rvic
ing
equi
pmen
t, th
e le
arne
r m
ust c
over
all
of th
e fo
llow
ing
type
s:a
equi
pmen
t1
man
ually
ope
rate
d eq
uipm
ent
2 po
wer
ed e
quip
men
t
5.1
Confi
rm o
wn
com
pete
nce
and
auth
ority
to c
arry
out
the
serv
icin
g
5.2
Mak
e su
re th
e eq
uipm
ent
is in
a s
afe
cond
ition
for
serv
icin
g
1 m
anua
lly o
pera
ted
equi
pmen
t
2 po
wer
ed e
quip
men
t
5.3
Caus
e as
littl
e di
srup
tion
to n
orm
al a
ctiv
ities
as
poss
ible
5.4
Org
anis
e ow
n w
ork
area
so
that
the
wor
k ca
n be
car
ried
out
saf
ely
and
effic
ient
ly
5.5
Choo
se th
e rig
ht to
ols
and
mat
eria
ls fo
r th
e jo
b
5.6
Carr
y ou
t the
ser
vici
ng fo
llow
ing
orga
nisa
tion’
s pr
oced
ures
and
th
e m
anuf
actu
rer’s
inst
ruct
ions
5.7
Rep
ort a
ny p
robl
ems
durin
g se
rvic
ing
to th
e re
spon
sibl
e
co
lleag
ue
5.8
Mak
e fin
al c
heck
s to
the
equi
pmen
t to
mak
e su
re it
is s
afe
and
ser
vice
able
1 m
anua
lly o
pera
ted
equi
pmen
t
2 po
wer
ed e
quip
men
t
5.9
Rec
ord
the
wor
k ca
rrie
d ou
t
Copyright © 2021 Active IQ Ltd. Not for resale | 63
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
Sim
ulat
ion
Sim
ulat
ion
is a
llow
ed fo
r 3.
4 an
d 5.
7 on
ly, i
f no
natu
rally
occ
urrin
g ev
iden
ce is
ava
ilabl
e.
Use
of su
pple
men
tary
evi
denc
e
Supp
lem
enta
ry e
vide
nce
shou
ld o
nly
be u
sed
for
item
s un
der
‘ass
essm
ent r
equi
rem
ents
or
guid
ance
spe
cifie
d by
a s
ecto
r or
reg
ulat
ory
body
’ tha
t do
not
requ
ire e
vide
nce
of r
eal w
ork
activ
ity.
64 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 65
Title
: Si
te c
arav
ans
on p
arks
Leve
l:2
Cre
dit
valu
e:3
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to s
ite c
arav
ans
on
park
s
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
List
the
diffe
rent
type
s of
car
avan
s co
mm
only
foun
d on
car
avan
pa
rks
and
thei
r fe
atur
es
1.2
Des
crib
e th
e lo
cal s
ite li
cenc
e co
nditi
ons,
mod
el s
tand
ards
and
by
elaw
s th
at a
re r
elev
ant t
o si
ting
cara
vans
on
own
park
1.3
Iden
tify
the
heal
th a
nd s
afet
y le
gisl
atio
n an
d re
gula
tions
that
are
re
leva
nt to
siti
ng c
arav
ans
1.4
Iden
tify
rele
vant
indu
stry
cod
es o
f pra
ctic
e
2. K
now
how
to in
spec
t the
car
avan
on
del
iver
y
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Des
crib
e w
hy it
is im
port
ant t
o ca
rry
out t
he in
spec
tion
as s
oon
afte
r de
liver
y as
pos
sibl
e
2.2
Out
line
com
pany
pro
cedu
res
for
carr
ying
out
insp
ectio
ns
2.3
Out
line
how
to c
ompl
ete
rele
vant
doc
umen
ts
2.4
Des
crib
e th
e pr
oced
ures
for
reco
rdin
g an
d re
port
ing
dam
aged
an
d m
issi
ng p
arts
66 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3. B
e ab
le to
insp
ect t
he c
arav
an o
n de
liver
y
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is s
iting
ca
rava
ns o
n pa
rks
Whe
n in
spec
ting
the
cara
van
on
deliv
ery,
the
lear
ner
mus
t cov
er b
oth
of th
e fo
llow
ing
type
s:a
in
spec
tion
1 ex
tern
al2
inte
rnal
with
1 o
f the
follo
win
g ty
pes:
b
car
avan
1 ca
rava
n ho
liday
hom
e2
park
hom
e (e
ither
sin
gle
or tw
in
un
it)
3.1
Insp
ect
the
cara
van
as s
oon
as p
ossi
ble
afte
r de
liver
y, fo
llow
ing
orga
nisa
tion’
s pr
oced
ures
a in
spec
tion
1 ex
tern
al
2 in
tern
al
b c
arav
an
1 ca
rava
n ho
liday
hom
e
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
uni
t)
3.2
Chec
k th
e do
cum
ents
sup
plie
d w
ith th
e ca
rava
n
1 ca
rava
n ho
liday
hom
e
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
uni
t)
3.3
Com
plet
e th
e re
leva
nt d
ocum
ents
acc
urat
ely
and
legi
bly
3.4
Rec
ord
and
repo
rt a
ny d
amag
ed o
r m
issi
ng p
arts
Copyright © 2021 Active IQ Ltd. Not for resale | 67
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4. K
now
how
to m
ove
the
cara
vans
on
the
park
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Des
crib
e w
hy lo
ose
furn
ishi
ngs
shou
ld b
e pa
cked
and
fixt
ures
an
d fit
tings
mad
e sa
fe
4.2
Out
line
how
to m
ake
safe
fixt
ures
and
fitti
ngs
4.3
Out
line
how
to s
uppo
rt th
e ca
rava
n
4.4
Des
crib
e ho
w to
mov
e sm
all,
med
ium
and
larg
e ca
rava
ns,
incl
udin
g to
urin
g ca
rava
ns, o
n th
e pa
rk s
afel
y an
d ef
fect
ivel
y
4.5
Out
line
how
to p
reve
nt th
e ca
rava
n si
nkin
g
4.6
Iden
tify
the
proc
edur
es fo
r tra
nspo
rtin
g an
d to
win
g
4.7
Iden
tify
the
proc
edur
es fo
r di
rect
ing
driv
ers
5. B
e ab
le to
mov
e th
e ca
rava
n on
the
park
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is s
iting
ca
rava
ns o
n pa
rks
Whe
n m
ovin
g th
e ca
rava
n on
the
park
, the
lear
ner
mus
t cov
er 1
of t
he
follo
win
g ty
pes:
a
car
avan
1 ca
rava
n ho
liday
hom
e2
park
hom
e (e
ither
sin
gle
or tw
in u
nits
)
5.1
Pack
all
loos
e fu
rnis
hing
s
5.2
Mak
e sa
fe a
ll fix
ture
s an
d fit
tings
5.3
Win
d up
or
rem
ove
all s
uppo
rts
5.4
Mov
e th
e ca
rava
n to
the
corr
ect l
ocat
ion
usin
g an
app
ropr
iate
ve
hicl
e
1 ca
rava
n ho
liday
hom
e
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
uni
ts)
68 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5.5
Mov
e th
e ca
rava
n sa
fely
with
out c
ausi
ng in
jury
to p
eopl
e or
da
mag
e to
pro
pert
y
1 ca
rava
n ho
liday
hom
e
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
uni
ts)
6. K
now
how
to s
ite th
e ca
rava
n an
d m
ake
it re
ady
for
use
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
6.1
Des
crib
e th
e ty
pes
of e
quip
men
t and
mat
eria
ls a
vaila
ble
for
stea
dyin
g ca
rava
ns
6.2
Des
crib
e w
hy th
e co
rrec
t typ
es o
f equ
ipm
ent a
nd m
ater
ials
sh
ould
be
used
for
stea
dyin
g ca
rava
ns
6.3
Des
crib
e th
e ty
pes
of a
ncho
rage
ava
ilabl
e 6.
4 D
escr
ibe
why
the
corr
ect t
ypes
of a
ncho
rage
sho
uld
be u
sed
6.5
List
the
type
s of
doo
rs a
nd s
teps
use
d
6.6
Des
crib
e th
e co
rrec
t met
hods
of fi
tting
diff
eren
t doo
rs a
nd s
teps
6.7
Des
crib
e ho
w to
con
nect
wat
er, w
aste
and
sew
erag
e se
rvic
es
with
due
reg
ard
to h
ealth
and
saf
ety
6.8
Des
crib
e ho
w to
test
wat
er, w
aste
, sew
erag
e, e
lect
ricity
, gas
and
te
leph
one
serv
ices
with
due
reg
ard
to h
ealth
and
saf
ety
6.9
Iden
tify
the
lega
l req
uire
men
ts c
over
ing
the
need
for
com
pete
nce
test
ing
for
staf
f con
nect
ing
serv
ices
suc
h as
wat
er, g
as a
nd
elec
trici
ty, a
nd th
e co
nseq
uent
nee
d fo
r su
perv
isio
n by
app
rove
d co
ntra
ctor
s du
ring
lear
ning
and
ass
essm
ent
Copyright © 2021 Active IQ Ltd. Not for resale | 69
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
7. B
e ab
le to
site
the
cara
van
and
mak
e it
read
y fo
r us
e
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is s
iting
ca
rava
ns o
n pa
rks
Whe
n si
ting
the
cara
van
and
mak
ing
it re
ady
for
use,
the
lear
ner
mus
t co
ver
1 o
f the
follo
win
g ty
pes:
a
ca
rava
n1
cara
van
holid
ay h
ome
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
unit)
with
2 o
f the
follo
win
g ty
pes:
b
de
vice
1 co
rner
ste
ady
2 tri
pod
jack
3 tri
pod
bloc
k
with
bot
h of
the
follo
win
g ty
pes:
c
do
or1
inte
rnal
2 ex
tern
al
with
4 o
f the
follo
win
g ty
pes:
d
se
rvic
e1
wat
er2
was
te3
sew
erag
e4
elec
trici
ty5
gas
6 te
leph
one
7.1
Anch
or th
e ca
rava
n sa
fely
usi
ng a
n ap
prov
ed m
etho
d
1 ca
rava
n ho
liday
hom
e
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
uni
t)
7.2
Posi
tion
the
cara
van
acco
rdin
g to
ow
n si
te li
cenc
e
1 ca
rava
n ho
liday
hom
e
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
uni
t)
7.3
Mak
e th
e ca
rava
n st
eady
usi
ng a
dev
ice
reco
mm
ende
d by
the
man
ufac
ture
r
a
cara
van
1 ca
rava
n ho
liday
hom
e
2 pa
rk h
ome
(eith
er s
ingl
e or
twin
uni
t)
b
de
vice
1 co
rner
ste
ady
2 tri
pod
jack
3 tri
pod
bloc
k
70 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
7.4
Fit t
he d
oors
and
mak
e su
re th
ey a
re fu
nctio
ning
cor
rect
ly
1 in
tern
al
2 ex
tern
al
7.5
Fit t
he s
teps
and
mak
e su
re th
ey a
re s
ecur
e an
d fu
nctio
ning
c
orre
ctly
7.6
Conn
ect w
ater
, was
te a
nd s
ewer
age
pipe
s sa
fely
and
sec
urel
y
7.7
Mak
e su
re th
at a
ll se
rvic
es a
re o
pera
ting
corr
ectly
1 w
ater
2 w
aste
3 se
wer
age
4 el
ectri
city
5 ga
s
6 te
leph
one
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k in
a r
eal a
ctiv
ity
lead
ersh
ip c
onte
xt (
with
the
poss
ible
exc
eptio
ns o
f tho
se it
ems
liste
d un
der
‘use
of s
uppl
emen
tary
evi
denc
e’ b
elow
). T
his
evid
ence
mus
t be
gath
ered
by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
3.4
only
, if n
o na
tura
lly o
ccur
ring
evid
ence
is a
vaila
ble.
U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
Copyright © 2021 Active IQ Ltd. Not for resale | 71
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
72 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: Cl
ean
and
tidy
faci
lity
area
sLe
vel:
2C
redi
t va
lue:
2Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to c
lean
and
tidy
fa
cilit
y ar
eas
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Out
line
why
cle
anin
g an
d tid
ying
sho
uld
avoi
d di
srup
tion
1.2
Out
line
the
basi
c re
quire
men
ts o
f the
Hea
lth a
nd S
afet
y at
Wor
k Ac
t whi
ch a
re r
elev
ant t
o th
is u
nit
1.3
Out
line
the
basi
c re
quire
men
ts o
f the
Con
trol o
f Sub
stan
ces
Haz
ardo
us to
Hea
lth r
egul
atio
ns w
hich
are
rel
evan
t to
this
uni
t1.
4 Id
entif
y th
e or
gani
satio
nal r
equi
rem
ents
and
man
ufac
ture
r’s
inst
ruct
ions
for
hand
ling
and
stor
ing
the
haza
rdou
s su
bsta
nces
be
ing
wor
ked
with
2. K
now
how
to c
lean
spo
rt a
nd
recr
eatio
n ar
eas
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Out
line
the
prog
ram
me
for
the
area
s to
be
clea
ned
2.2
Des
crib
e th
e or
gani
satio
nal a
nd le
gal r
equi
rem
ents
for
usin
g cl
eani
ng e
quip
men
t and
mat
eria
ls a
nd fo
r th
e di
spos
al o
f sp
illag
es, b
reak
ages
, was
te a
nd r
ubbi
sh2.
3 O
utlin
e th
e or
gani
satio
nal a
nd le
gal s
tand
ards
of h
ygie
ne a
nd
clea
nlin
ess
2.4
Out
line
how
to s
elec
t equ
ipm
ent,
clot
hing
and
mat
eria
ls fo
r ea
ch
circ
umst
ance
2.5
Out
line
how
to m
ake
sure
that
equ
ipm
ent a
nd m
ater
ials
are
fit
for
futu
re u
se2.
6 O
utlin
e th
e im
port
ance
of s
afe
and
hygi
enic
dis
posa
l of w
aste
3. B
e ab
le to
cle
an s
port
and
re
crea
tion
area
s3.
1 Cl
ean
area
s fo
llow
ing
the
plan
ned
sche
dule
3.2
Caus
e as
littl
e di
srup
tion
as p
ossi
ble
Copyright © 2021 Active IQ Ltd. Not for resale | 73
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
clea
ning
and
tidy
ing
faci
lity
area
s.
Whe
n cl
eani
ng s
port
and
rec
reat
ion
area
s, th
e le
arne
r m
ust c
over
all
of
the
follo
win
g ty
pes:
a
are
as1
area
s w
ithou
t par
ticul
ar h
azar
ds2
area
s w
ith p
artic
ular
haz
ards
3 pu
blic
are
as4
non-
publ
ic a
reas
with
all
of th
e fo
llow
ing
type
s:b
e
quip
men
t an
d m
ater
ials
1 m
anua
l equ
ipm
ent
2 po
wer
ed e
quip
men
t3
clea
ning
age
nts
3.3
Use
equ
ipm
ent,
mat
eria
ls a
nd m
etho
ds a
ppro
pria
te to
the
area
be
ing
clea
ned
1 m
anua
l equ
ipm
ent
2 po
wer
ed e
quip
men
t
3 cl
eani
ng a
gent
s
3.4
Wea
r pr
otec
tive
clot
hing
sui
tabl
e fo
r th
e eq
uipm
ent
and
mat
eria
ls b
eing
use
d
1 m
anua
l equ
ipm
ent
2 po
wer
ed e
quip
men
t
3 cl
eani
ng a
gent
s
3.5
Han
dle
and
use
equi
pmen
t an
d m
ater
ials
saf
ely
and
effic
ient
ly
1 m
anua
l equ
ipm
ent
2 po
wer
ed e
quip
men
t
3 cl
eani
ng a
gent
s
74 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3.6
Mak
e su
re th
e ar
ea m
eets
thei
r or
gani
satio
n’s
stan
dard
s fo
r cl
eanl
ines
s an
d hy
gien
e
1 ar
eas
with
out p
artic
ular
haz
ards
2 ar
eas
with
par
ticul
ar h
azar
ds
3 pu
blic
are
as
4 no
n-pu
blic
are
as
3.7
Stor
e eq
uipm
ent
and
mat
eria
ls s
afel
y an
d re
ady
for
futu
re u
se
1 m
anua
l equ
ipm
ent
2 po
wer
ed e
quip
men
t
3 cl
eani
ng a
gent
s
3.8
Dis
pose
of w
aste
saf
ely
and
acco
rdin
g to
org
anis
atio
nal
proc
edur
es
4. K
now
how
to ti
dy s
port
and
rec
reat
ion
area
s
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Out
line
how
to id
entif
y ha
zard
ous
and
non-
haza
rdou
s sp
illag
es,
brea
kage
s, w
aste
and
rub
bish
4.2
Out
line
the
orga
nisa
tiona
l pro
cedu
res
for
deal
ing
with
un
supe
rvis
ed p
rope
rty
4.3
Out
line
why
esc
ape
rout
es s
houl
d al
way
s be
cle
ar
4.4
Out
line
the
impo
rtan
ce o
f hon
esty
whe
n de
alin
g w
ith m
embe
rs
of th
e pu
blic
4.5
Out
line
the
proc
edur
es to
follo
w w
hen
deal
ing
with
mem
bers
of
the
publ
ic
Copyright © 2021 Active IQ Ltd. Not for resale | 75
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5. B
e ab
le to
tidy
spo
rt a
nd r
ecre
atio
n ar
eas
Whe
n tid
ying
spo
rt a
nd r
ecre
atio
n ar
eas,
the
lear
ner
mus
t cov
er b
oth
of
the
follo
win
g ty
pes:
a
spill
ages
, br
eaka
ges,
was
te a
nd
rubb
ish
1 ha
zard
ous
2 no
n-ha
zard
ous
with
all
of th
e fo
llow
ing
type
s:b
a
reas
1 ar
eas
with
out p
artic
ular
haz
ards
2 ar
eas
with
par
ticul
ar h
azar
ds3
publ
ic a
reas
4 no
n-pu
blic
are
as
with
2 o
f the
follo
win
g ty
pes:
c
pro
pert
y1
clot
hing
2
valu
able
s3
susp
icio
us o
bjec
ts
5.1
Iden
tify
and
deal
with
any
spi
llage
s, b
reak
ages
, w
aste
and
ru
bbis
h co
rrec
tly
1 ha
zard
ous
2 no
n-ha
zard
ous
5.2
Dis
pose
of t
hese
spi
llage
s, b
reak
ages
, w
aste
and
rub
bish
saf
ely
and
in li
ne w
ith o
rgan
isat
iona
l and
lega
l req
uire
men
ts
1 ha
zard
ous
2 no
n-ha
zard
ous
5.3
Mai
ntai
n th
e ar
eas
in a
saf
e an
d tid
y co
nditi
on
1 ar
eas
with
out p
artic
ular
haz
ards
2 ar
eas
with
par
ticul
ar h
azar
ds
3 pu
blic
are
as
4 no
n-pu
blic
are
as
5.4
Mak
e su
re th
at e
scap
e ro
utes
are
not
obs
truct
ed
76 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5.5
Dea
l with
lost
and
uns
uper
vise
d pr
oper
ty h
ones
tly a
nd in
line
w
ith fa
cilit
y pr
oced
ures
1 cl
othi
ng
2 va
luab
les
3 su
spic
ious
obj
ects
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
5.5
only
, if n
o na
tura
lly o
ccur
ring
evid
ence
is a
vaila
ble.
Su
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
Copyright © 2021 Active IQ Ltd. Not for resale | 77
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
78 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: D
eal w
ith s
ubst
ance
s ha
zard
ous
to h
ealth
Leve
l:2
Cre
dit
valu
e:2
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to d
eal w
ith s
ubst
ance
s ha
zard
ous
to h
ealth
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Out
line
the
basi
c re
quire
men
ts o
f the
Hea
lth a
nd S
afet
y at
Wor
k Ac
t w
hich
are
rele
vant
to d
ealin
g w
ith s
ubst
ance
s ha
zard
ous
to h
ealth
1.2
Out
line
the
basi
c re
quire
men
ts o
f the
Con
trol o
f Sub
stan
ces
Haz
ardo
us to
Hea
lth r
egul
atio
ns w
hich
are
rel
evan
t to
deal
ing
with
sub
stan
ces
haza
rdou
s to
hea
lth1.
3 D
escr
ibe
the
orga
nisa
tiona
l req
uire
men
ts a
nd m
anuf
actu
rer’s
in
stru
ctio
ns fo
r ha
ndlin
g an
d st
orin
g th
e ha
zard
ous
subs
tanc
es
with
in o
wn
area
of w
ork
1.4
Out
line
how
to id
entif
y th
e ha
zard
ous
subs
tanc
es w
ithin
ow
n ar
ea o
f wor
k1.
5 Li
st th
e pa
rtic
ular
haz
ards
invo
lved
in h
andl
ing
and
stor
ing
the
subs
tanc
es w
ithin
ow
n ar
ea o
f wor
k 2.
Kno
w h
ow to
han
dle
subs
tanc
es
haza
rdou
s to
hea
lth
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Des
crib
e th
e im
port
ance
of f
ollo
win
g in
stru
ctio
ns fo
r ha
ndlin
g ha
zard
ous
subs
tanc
es a
nd w
hat c
ould
hap
pen
if no
t fol
low
ed2.
2 Li
st th
e ty
pes
of p
rote
ctiv
e cl
othi
ng w
hich
are
nee
ded
for
the
type
s of
sub
stan
ces
whi
ch a
re b
eing
wor
ked
with
2.3
Out
line
the
impo
rtan
ce o
f dea
ling
with
spi
llage
s an
d co
ntam
inat
ion
quic
kly
and
acco
rdin
g to
inst
ruct
ions
2.
4 O
utlin
e ho
w to
dea
l with
spi
llage
s an
d co
ntam
inat
ion
invo
lvin
g ha
zard
ous
subs
tanc
es
2.5
Out
line
the
type
s of
pro
blem
s w
hich
nee
d to
be
repo
rted
to a
re
spon
sibl
e co
lleag
ue
2.6
Iden
tify
the
resp
onsi
ble
colle
ague
2.7
Des
crib
e ho
w to
com
plet
e in
cide
nt r
epor
ts
Copyright © 2021 Active IQ Ltd. Not for resale | 79
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3. B
e ab
le to
han
dle
subs
tanc
es
haza
rdou
s to
hea
lth
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is d
ealin
g w
ith s
ubst
ance
s ha
zard
ous
to h
ealth
.
Whe
n ha
ndlin
g su
bsta
nces
ha
zard
ous
to h
ealth
, the
lear
ner
mus
t co
ver
all o
f the
follo
win
g ty
pes:
a
pro
tect
ive
clot
hing
1 co
vera
ll2
gogg
les
3 gl
oves
4 bo
ots
5 m
ask
3.1
Iden
tify
the
haza
rdou
s su
bsta
nce
and
the
risks
invo
lved
in
hand
ling
it
3.2
Han
dle
the
haza
rdou
s su
bsta
nce
follo
win
g th
e m
anuf
actu
rer’s
in
stru
ctio
ns a
nd o
rgan
isat
iona
l and
lega
l req
uire
men
ts
3.3
Sele
ct a
nd w
ear pr
otec
tive
clot
hing
sui
tabl
e fo
r th
e su
bsta
nce
bein
g ha
ndle
d
1 co
vera
ll
2 go
ggle
s
3 gl
oves
4 bo
ots
5 m
ask
3.4
Dea
l with
any
spi
llage
s an
d co
ntam
inat
ion
of p
eopl
e ac
cord
ing
to th
e m
anuf
actu
rer’s
inst
ruct
ions
and
org
anis
atio
nal a
nd le
gal
requ
irem
ents
3.5
Get
hel
p fro
m th
e re
spon
sibl
e co
lleag
ue w
hen
ther
e ar
e an
y ot
her
prob
lem
s
3.6
Rep
ort a
ny in
cide
nts
and
prob
lem
s cl
early
and
acc
urat
ely
80 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4. K
now
how
to s
tore
sub
stan
ces
haza
rdou
s to
hea
lth
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Out
line
the
impo
rtan
ce o
f sto
ring
haza
rdou
s su
bsta
nces
im
med
iate
ly a
fter
use
4.2
Stat
e th
e co
rrec
t sto
rage
are
as fo
r th
e su
bsta
nces
4.3
Out
line
why
it is
impo
rtan
t to
stor
e in
com
patib
le s
ubst
ance
s se
para
tely
4.
4 O
utlin
e w
hat a
re in
com
patib
le s
ubst
ance
s an
d ho
w to
iden
tify
and
stor
e th
em4.
5 O
utlin
e ho
w to
iden
tify
haza
rds
in th
e st
orag
e ar
ea a
nd d
eal w
ith
them
effe
ctiv
ely
4.6
Des
crib
e w
hat m
ay h
appe
n if
the
rang
e of
haz
ards
in th
e st
orag
e ar
ea a
re n
ot d
ealt
with
pro
perly
4.7
Out
line
the
impo
rtan
ce o
f ide
ntify
ing
subs
tanc
es p
ast t
heir
expi
ry d
ate
4.8
Out
line
the
proc
edur
es to
follo
w if
sub
stan
ces
are
iden
tified
to b
e pa
st th
eir
expi
ry d
ate
4.9
Out
line
the
impo
rtan
ce o
f kee
ping
rec
ords
up-
to-d
ate
and
writ
ing
clea
rly a
nd le
gibl
y4.
10 O
utlin
e ho
w to
com
plet
e th
e ne
cess
ary
reco
rds
5. B
e ab
le to
sto
re s
ubst
ance
s ha
zard
ous
to h
ealth
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is d
ealin
g w
ith s
ubst
ance
s ha
zard
ous
to h
ealth
.
5.1
Ret
urn
the
subs
tanc
es to
the
corr
ect s
tora
ge a
rea
imm
edia
tely
af
ter
use
5.2
Mak
e su
re th
at in
com
patib
le s
ubst
ance
s ar
e st
ored
sep
arat
ely
5.3
Iden
tify
any
haza
rds
in th
e st
orag
e ar
ea
1 de
fect
ive
cont
aine
rs
2 de
fect
ive
stor
age
area
s
3 un
safe
wor
king
pra
ctic
es
Copyright © 2021 Active IQ Ltd. Not for resale | 81
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
Whe
n st
orin
g su
bsta
nces
haz
ardo
us
to h
ealth
, the
lear
ner
mus
t cov
er 2
of
the
follo
win
g ty
pes:
a
ha
zard
s1
defe
ctiv
e co
ntai
ners
2
defe
ctiv
e st
orag
e ar
eas
3 un
safe
wor
king
pra
ctic
es
5.4
Dea
l with
any
haz
ards
acc
ordi
ng to
ow
n le
vel o
f res
pons
ibili
ty
and
orga
nisa
tiona
l and
lega
l req
uire
men
ts
1 de
fect
ive
cont
aine
rs
2 de
fect
ive
stor
age
area
s
3 un
safe
wor
king
pra
ctic
es
5.5
Iden
tify
any
subs
tanc
es p
ast t
heir
expi
ry d
ate
and
follo
w th
e co
rrec
t pro
cedu
res
for
deal
ing
with
thes
e
5.6
Upd
ate
stor
age
reco
rds
acco
rdin
g to
org
anis
atio
nal r
equi
rem
ents
5.7
Lock
the
stor
age
area
sec
urel
y w
hen
it is
una
ttend
ed
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
Sim
ulat
ion
Sim
ulat
ion
is a
llow
ed fo
r 3.
4, 3
.5, 3
.6, 5
.3, 5
.4 a
nd 5
.5 o
nly,
if n
o na
tura
lly o
ccur
ring
evid
ence
is a
vaila
ble.
U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
82 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 83
Title
: O
pera
te p
lant
to m
aint
ain
the
qual
ity o
f poo
l wat
erLe
vel:
2C
redi
t va
lue:
4Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to o
pera
te p
lant
to
mai
ntai
n th
e qu
ality
of p
ool
wat
er
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Des
crib
e th
e m
anuf
actu
rer’s
inst
ruct
ions
and
the
norm
al
oper
atin
g pr
oced
ures
for
the
plan
t1.
2 Id
entif
y th
e ch
emic
als
com
mon
ly u
sed
in p
ool p
lant
1.3
For
each
che
mic
al, i
dent
ify:
• its
effe
ct
• th
e ha
zard
s as
soci
ated
with
it
• th
e co
ntro
l mea
sure
s th
at m
ust b
e pu
t in
plac
e to
ens
ure
safe
use
1.4
Out
line
the
emer
genc
y ac
tion
plan
for
the
plan
t
1.5
Iden
tify
the
reco
rds
conc
erni
ng th
e op
erat
ion
of th
e pl
ant w
hich
ne
ed to
be
kept
up-
to-d
ate
1.6
Out
line
how
to c
ompl
ete
the
nece
ssar
y re
cord
s
1.7
Iden
tify
who
is th
e re
spon
sibl
e co
lleag
ue to
giv
e re
cord
s to
, and
re
port
equ
ipm
ent n
eedi
ng r
epai
r1.
8 O
utlin
e th
e ba
sic
requ
irem
ents
of t
he H
ealth
and
Saf
ety
at W
ork
Act a
nd C
OSH
H r
egul
atio
ns a
s th
ey a
pply
to th
e op
erat
ion
of
plan
t2.
Kno
w h
ow to
sta
rt u
p an
d sh
ut
dow
n pl
ant
2.1
Des
crib
e th
e im
port
ance
of f
ollo
win
g in
stru
ctio
ns fo
r th
e op
erat
ion
of th
e pl
ant
2.2
Des
crib
e ho
w to
set
the
syst
ems
in p
repa
ratio
n fo
r st
art u
p an
d sh
ut d
own
84 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.3
Des
crib
e ho
w to
beg
in s
tart
up
and
shut
dow
n se
quen
ces
2.4
Des
crib
e ho
w to
mon
itor
the
plan
t ope
ratio
n du
ring
star
t up
and
shut
dow
n2.
5 O
utlin
e ho
w to
take
cor
rect
ive
actio
n w
hen
the
norm
al o
pera
ting
proc
edur
es a
re n
ot m
et d
urin
g st
art u
p an
d sh
ut d
own
2.6
Iden
tify
the
faul
ts a
nd a
larm
s w
hich
may
occ
ur d
urin
g st
art u
p an
d sh
ut d
own
3. B
e ab
le to
sta
rt u
p an
d sh
ut d
own
plan
t
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
oper
atin
g pl
ant t
o m
aint
ain
the
qual
ity o
f poo
l wat
erW
hen
star
ting
up a
nd s
hutti
ng d
own
plan
t, th
e le
arne
r m
ust c
over
all
of
the
follo
win
g ty
pes:
a
sys
tem
s1
Circ
ulat
ion
(incl
udin
g pu
mps
)2
Filtr
atio
n (in
clud
ing
stra
iner
s an
d fil
ters
)3
Dis
infe
ctio
n (in
clud
ing
stor
age
and
dosi
ng ta
nks,
pum
ps)
4 H
eatin
g (in
clud
ing
calo
rifier
s, h
eat
exch
ange
rs)
5 Co
agul
atio
n (in
clud
ing
dosi
ng
tank
s, p
umps
)6
Pres
sure
gau
ges
7 M
easu
ring
(aut
omat
ic d
osin
g,
test
ing)
8 Co
ntro
l (in
clud
ing
calib
ratio
n an
d co
ntro
l sys
tem
s)
3.1
Mak
e su
re th
e sy
stem
s ar
e co
rrec
tly s
et fo
r st
art u
p an
d sh
ut
dow
n
1 Ci
rcul
atio
n (in
clud
ing
pum
ps)
2 Fi
ltrat
ion
(incl
udin
g st
rain
ers
and
filte
rs)
3 D
isin
fect
ion
(incl
udin
g st
orag
e an
d do
sing
tank
s, p
umps
)
4 H
eatin
g (in
clud
ing
calo
rifier
s, h
eat e
xcha
nger
s)
5 Co
agul
atio
n (in
clud
ing
dosi
ng ta
nks,
pum
ps)
6 Pr
essu
re g
auge
s
7 M
easu
ring
(aut
omat
ic d
osin
g, te
stin
g)
8 Co
ntro
l (in
clud
ing
calib
ratio
n an
d co
ntro
l sys
tem
s)
Copyright © 2021 Active IQ Ltd. Not for resale | 85
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
all
of th
e fo
llow
ing
type
s:b
r
ecor
ds1
star
t up
and
shut
dow
n tim
es2
inle
t and
out
let p
ress
ures
3 w
ater
and
air
tem
pera
ture
s4
resu
lts o
f che
mic
al te
sts
5 va
riatio
ns fr
om n
orm
al s
tart
up
and
shut
dow
n pr
oced
ures
6 su
gges
tions
for
impr
ovin
g no
rmal
op
erat
ing
proc
edur
es
7 Ch
emic
al le
vels
(bu
lk a
nd d
ay ta
nk
leve
ls a
nd g
as p
ress
ures
– w
here
ap
prop
riate
)
3.2
Beg
in th
e st
art u
p an
d sh
ut d
own
sequ
ence
s fo
llow
ing
the
man
ufac
ture
r’s in
stru
ctio
ns3.
3 M
onito
r th
e sy
stem
s fo
r fa
ults
and
ala
rms
1 Ci
rcul
atio
n (in
clud
ing
pum
ps)
2 Fi
ltrat
ion
(incl
udin
g st
rain
ers
and
filte
rs)
3 D
isin
fect
ion
(incl
udin
g st
orag
e an
d do
sing
tank
s, p
umps
)
4 H
eatin
g (in
clud
ing
calo
rifier
s, h
eat e
xcha
nger
s)
5 Co
agul
atio
n (in
clud
ing
dosi
ng ta
nks,
pum
ps)
6 Pr
essu
re g
auge
s
7 M
easu
ring
(aut
omat
ic d
osin
g, te
stin
g)
8 Co
ntro
l (in
clud
ing
calib
ratio
n an
d co
ntro
l sys
tem
s)
3.4
Take
the
corr
ect a
ctio
n to
dea
l with
any
faul
ts a
nd a
larm
s pr
ompt
ly a
nd a
ccor
ding
to g
uide
lines
3.5
Follo
w th
e em
erge
ncy
actio
n pl
an in
the
even
t of a
ny
emer
genc
ies
3.6
Com
plet
e al
l the
nec
essa
ry r
ecor
ds a
ccur
atel
y an
d le
gibl
y
1 st
art u
p an
d sh
ut d
own
times
2 in
let a
nd o
utle
t pre
ssur
es
86 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3 w
ater
and
air
tem
pera
ture
s
4 re
sults
of c
hem
ical
test
s
5 va
riatio
ns fr
om n
orm
al s
tart
up
and
shut
dow
n pr
oced
ures
6 su
gges
tions
for
impr
ovin
g no
rmal
ope
ratin
g pr
oced
ures
7 ch
emic
al le
vels
(bul
k an
d da
y ta
nk le
vels
and
gas
pre
ssur
es –
whe
re
appr
opria
te)
3.7
Mak
e re
cord
s av
aila
ble
to th
e re
spon
sibl
e co
lleag
ue w
hen
requ
ired
3.8
Ensu
re p
lant
ope
rate
s w
ithin
the
reco
mm
ende
d pa
ram
eter
s an
d st
anda
rds
laid
dow
n by
the
man
ufac
ture
r or
inst
alle
r an
d in
ac
cord
ance
with
nat
iona
lly a
ccep
ted
guid
elin
es3.
9 Fo
llow
all
rele
vant
legi
slat
ion
and
othe
r sa
fety
req
uire
men
ts a
t all
times
4. K
now
how
to m
aint
ain
plan
t in
wor
king
ord
er
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Des
crib
e th
e im
port
ance
of m
aint
aini
ng p
lant
in g
ood
wor
king
or
der
4.2
Out
line
the
basi
c pr
inci
ples
of:
• fil
tratio
n
• di
sinf
ectio
n
• ci
rcul
atio
n
Copyright © 2021 Active IQ Ltd. Not for resale | 87
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
• st
orag
e
• bo
ilers
and
hea
ting
equi
pmen
t
• as
soci
ated
mea
surin
g an
d co
ntro
l equ
ipm
ent
4.3
Stat
e th
e re
quire
men
ts o
f the
mai
nten
ance
sch
edul
e an
d lo
g sh
eets
4.4
Iden
tify:
• no
rmal
rat
es o
f ene
rgy
use
• no
rmal
rat
es o
f ene
rgy
flow
• no
rmal
leve
ls o
f pre
ssur
e
• no
rmal
tem
pera
ture
4.5
Out
line
how
to c
arry
out
the
rout
ine
test
s an
d m
aint
enan
ce
requ
ired
4.6
Out
line
how
to c
alcu
late
, mon
itor
and
reco
rd e
nerg
y an
d w
ater
us
age
figur
es4.
7 O
utlin
e ho
w to
iden
tify
item
s ne
edin
g re
pair
4.8
Out
line
wha
t to
do w
hen
item
s ne
edin
g re
pair
are
foun
d
4.9
Out
line
how
to id
entif
y w
hen
the
plan
t is
not r
unni
ng p
rope
rly
4.10
Out
line
how
to te
st a
larm
s
88 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5. B
e ab
le to
mai
ntai
n pl
ant i
n w
orki
ng o
rder
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
oper
atin
g pl
ant t
o m
aint
ain
the
qual
ity o
f poo
l wat
er.
Whe
n m
aint
aini
ng p
lant
in w
orki
ng
orde
r, th
e le
arne
r m
ust c
over
all
of
the
follo
win
g ty
pes:
a
tes
ts a
nd c
heck
s1
rate
s of
ene
rgy
use
2 ra
tes
of fl
ow3
leve
ls o
f pre
ssur
e4
leve
ls o
f tem
pera
ture
5 m
easu
ring
and
cont
rol
6 al
arm
s7
ener
gy s
avin
g de
vice
s8
leve
ls o
f che
mic
als
in s
tora
ge a
nd
dos
ing
tank
s
with
all
of th
e fo
llow
ing
type
s:b
p
lant
sys
tem
s1
filtra
tion
2 di
sinf
ectio
n3
heat
ing
4 pr
essu
re5
mea
surin
g an
d co
ntro
l
with
all
of th
e fo
llow
ing
type
s:c
ro
utin
e m
aint
enan
ce t
o en
sure
1 pl
ant e
ffici
ency
2 pl
ant e
ffect
iven
ess
3 pl
ant e
cono
my
5.1
Carr
y ou
t reg
ular
tes
ts, v
isua
l and
aud
ible
che
cks
and
rout
ine
mai
nten
ance
acc
ordi
ng to
the
pres
crib
ed m
aint
enan
ce s
ched
ule
and
log
shee
t req
uire
men
ts fo
r th
e pl
ant
syst
ems
a
tes
ts a
nd c
heck
s
1 ra
tes
of e
nerg
y us
e
2 ra
tes
of fl
ow
3 le
vels
of p
ress
ure
4 le
vels
of t
empe
ratu
re
5 m
easu
ring
and
cont
rol
6 al
arm
s
7 en
ergy
sav
ing
devi
ces
8 le
vels
of c
hem
ical
s in
sto
rage
and
dos
ing
tank
s
c
rout
ine
mai
nten
ance
to
ensu
re
1 pl
ant e
ffici
ency
2 pl
ant e
ffect
iven
ess
3 pl
ant e
cono
my
b
pla
nt s
yste
ms
1 fil
tratio
n
2 di
sinf
ectio
n
3 he
atin
g
4 pr
essu
re
5 m
easu
ring
and
cont
rol
Copyright © 2021 Active IQ Ltd. Not for resale | 89
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5.2
Iden
tify
any
item
s w
hich
nee
d re
pair
and
repo
rt th
ese
to th
e re
spon
sibl
e co
lleag
ue
5.3
Take
the
appr
opria
te a
ctio
n w
hen
the
norm
al o
pera
ting
proc
edur
es a
re n
ot b
eing
met
5.4
Log
and
repo
rt e
nerg
y an
d w
ater
usa
ge fi
gure
s, ta
king
ap
prop
riate
act
ion
to d
eal w
ith w
aste
ful l
osse
s an
d le
aks
to
mai
ntai
n th
e ef
ficie
ncy
and
safe
ty o
f the
pla
nt5.
5 M
onito
r th
e al
arm
s an
d re
spon
d to
them
follo
win
g no
rmal
op
erat
ing
proc
edur
es a
nd th
e em
erge
ncy
actio
n pl
an
5.6
Com
plet
e al
l the
nec
essa
ry r
ecor
ds
5.7
Mak
e re
cord
s av
aila
ble
to th
e re
spon
sibl
e co
lleag
ue w
hen
requ
ired
5.8
Follo
w a
ll re
leva
nt le
gisl
atio
n an
d m
eet r
ecom
men
ded
oper
atin
g co
nditi
ons
at a
ll tim
es
6. K
now
how
to e
nsur
e th
e qu
ality
of
wat
er
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
6.1
Stat
e th
e im
port
ance
of m
aint
aini
ng th
e qu
ality
and
tem
pera
ture
of
the
wat
er
6.2
Out
line
the
basi
c pr
inci
ples
invo
lved
in m
aint
aini
ng w
ater
qua
lity
6.3
Iden
tify
the
test
s an
d ch
ecks
whi
ch n
eed
to b
e ca
rrie
d ou
t in
orde
r to
mon
itor
the
qual
ity a
nd te
mpe
ratu
re o
f the
wat
er
6.4
Des
crib
e ho
w to
car
ry o
ut te
sts
and
chec
ks o
n th
e qu
ality
and
te
mpe
ratu
re o
f the
wat
er
6.5
Des
crib
e th
e re
med
ial a
ctio
ns r
equi
red
for
a ra
nge
of c
hem
ical
co
ntam
inan
ts a
nd b
iolo
gica
l rel
ease
s in
to th
e po
ol
90 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
6.6
Des
crib
e th
e im
port
ance
of u
ncon
tam
inat
ed te
st e
quip
men
t 6.
7 D
escr
ibe
how
to e
nsur
e te
st e
quip
men
t is
not c
onta
min
ated
6.8
Out
line
the
wat
er te
mpe
ratu
res
whi
ch a
re a
ppro
pria
te fo
r a
rang
e of
diff
eren
t act
iviti
es
6.9
Des
crib
e th
e ty
pes
of c
orre
ctiv
e ac
tion
to ta
ke w
hen
wat
er
qual
ity a
nd te
mpe
ratu
re d
o no
t mee
t sta
ndar
ds
7. B
e ab
le to
ens
ure
the
qual
ity o
f w
ater
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
oper
atin
g pl
ant t
o m
aint
ain
the
qual
ity o
f poo
l wat
er.
Whe
n en
surin
g th
e qu
ality
of w
ater
, th
e le
arne
r m
ust c
over
all
of th
e fo
llow
ing
type
s:a
t
ests
and
mon
itoring
1 pH
2 fre
e an
d co
mbi
ned
disi
nfec
tant
leve
ls3
air
and
wat
er te
mpe
ratu
res
4 re
lativ
e hu
mid
ity5
fresh
wat
er d
ilutio
n6
pool
load
ing
7 pl
ant r
unni
ng ti
me
8 m
icro
biol
ogic
al
7.1
Carr
y ou
t the
reg
ular
tes
ts,
mon
itoring
and
sen
sory
insp
ectio
ns
acco
rdin
g to
pre
scrib
ed w
ater
test
pro
cedu
res
a t
ests
and
mon
itoring
1 pH
2 fre
e an
d co
mbi
ned
disi
nfec
tant
leve
ls
3 ai
r an
d w
ater
tem
pera
ture
s
4 re
lativ
e hu
mid
ity
5 fre
sh w
ater
dilu
tion
6 po
ol lo
adin
g
7 pl
ant r
unni
ng ti
me
8 m
icro
biol
ogic
al
Copyright © 2021 Active IQ Ltd. Not for resale | 91
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
all
of th
e fo
llow
ing
type
s:b
s
enso
ry in
spec
tions
1 w
ater
cla
rity
2 w
ater
qua
lity
3 al
gae
4 fo
amin
g5
diss
olve
d pa
rtic
ulat
e m
atte
r6
scum
line
s7
the
clea
nlin
ess
of th
e po
ol s
urro
und
with
all
of th
e fo
llow
ing
type
s:c
sa
mpl
es1
the
calib
ratio
n of
aut
omat
ic c
ontro
ls2
wat
er b
alan
ce3
tota
l dis
solv
ed s
olid
s4
alka
linity
5 ca
lciu
m h
ardn
ess
6 ba
cter
ia
b
sen
sory
insp
ectio
ns
1 w
ater
cla
rity
2 w
ater
qua
lity
3 al
gae
4 fo
amin
g
5 di
ssol
ved
part
icul
ate
mat
ter
6 sc
um li
nes
7 th
e cl
eanl
ines
s of
the
pool
sur
roun
d
7.2
Chec
k th
e w
ater
cla
rity
to e
nsur
e it
rem
ains
in o
ptim
um
cond
ition
7.3
Pay
care
ful a
nd o
ngoi
ng a
ttent
ion
to th
e al
arm
s w
hich
mon
itor
wat
er q
ualit
y
7.4
Mak
e su
re th
at te
st e
quip
men
t is
free
from
con
tam
inat
ion
7.5
Take
wat
er s
ampl
es in
a w
ay th
at c
onfo
rms
to n
orm
al o
pera
ting
proc
edur
es
1 th
e ca
libra
tion
of a
utom
atic
con
trols
2 w
ater
bal
ance
3 to
tal d
isso
lved
sol
ids
92 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4 al
kalin
ity
5 ca
lciu
m h
ardn
ess
6 ba
cter
ia
7.6
Take
cor
rect
ive
actio
n w
hen
norm
al o
pera
ting
proc
edur
es a
re
not b
eing
met
and
in r
espo
nse
to b
acte
riolo
gica
l tes
t res
ults
in
clud
ing:
• fa
ecal
• di
arrh
oeal
• vo
mit
• bl
ood
• m
icro
biol
ogic
al
7.7
Com
plet
e al
l the
nec
essa
ry r
ecor
ds a
ccur
atel
y an
d le
gibl
y
7.8
Mak
e re
cord
s av
aila
ble
to th
e re
spon
sibl
e co
lleag
ue w
hen
requ
ired
7.9
Follo
w a
ll re
leva
nt le
gisl
atio
n an
d ot
her
safe
ty r
equi
rem
ents
at a
ll tim
esEvi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
3.4,
3.5
, 5.2
, 5.3
, 5.5
and
5.6
onl
y, if
no
natu
rally
occ
urrin
g ev
iden
ce is
ava
ilabl
e.
Use
of su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
Copyright © 2021 Active IQ Ltd. Not for resale | 93
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
94 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: O
pera
te p
lant
to p
rovi
de a
nd m
aint
ain
an ic
e su
rfac
eLe
vel:
2C
redi
t va
lue:
4Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to o
pera
te p
lant
to
prov
ide
and
mai
ntai
n an
ice
surf
ace
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Out
line
the
basi
c pr
inci
ples
of c
reat
ing
and
mai
ntai
ning
an
ice
surf
ace
1.2
Des
crib
e th
e m
anuf
actu
rer’s
inst
ruct
ions
and
the
norm
al
oper
atin
g pr
oced
ures
for
the
plan
t1.
3 Id
entif
y th
e ch
emic
als
com
mon
ly u
sed
in ic
e pl
ant
1.4
For
each
che
mic
al, i
dent
ify:
• its
effe
ct
• th
e ha
zard
s as
soci
ated
with
it
• th
e co
ntro
l mea
sure
s th
at m
ust b
e pu
t in
plac
e to
ens
ure
safe
use
1.5
Des
crib
e th
e em
erge
ncy
actio
n pl
an fo
r th
e pl
ant
1.6
Iden
tify
the
reco
rds
conc
erni
ng th
e op
erat
ion
of th
e pl
ant w
hich
ne
ed to
be
kept
up-
to-d
ate
1.7
Des
crib
e ho
w to
com
plet
e th
e ne
cess
ary
reco
rds
1.8
Iden
tify
who
is th
e re
spon
sibl
e co
lleag
ue to
giv
e re
cord
s to
, and
re
port
equ
ipm
ent n
eedi
ng r
epai
r1.
9 O
utlin
e th
e ba
sic
requ
irem
ents
of t
he H
ealth
and
Saf
ety
at W
ork
Act a
nd C
OSH
H r
egul
atio
ns a
s th
ey a
pply
to th
e op
erat
ion
of
plan
t
Copyright © 2021 Active IQ Ltd. Not for resale | 95
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
2. K
now
how
to m
aint
ain
ice
plan
t
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Out
line
the
impo
rtan
ce o
f fol
low
ing
inst
ruct
ions
for
the
oper
atio
n of
the
plan
t 2.
2 D
escr
ibe
how
to s
et th
e sy
stem
s co
rrec
tly fo
r a
rang
e of
re
quire
men
ts2.
3 O
utlin
e ho
w to
mon
itor
the
plan
t ope
ratio
n
2.4
Iden
tify:
• no
rmal
rat
es o
f ene
rgy
use
• no
rmal
rat
es o
f ene
rgy
flow
• no
rmal
leve
ls o
f pre
ssur
e
• no
rmal
tem
pera
ture
2.5
Out
line
how
to ta
ke c
orre
ctiv
e ac
tion
whe
n th
e no
rmal
ope
ratin
g pr
oced
ures
are
not
met
2.
6 O
utlin
e th
e fa
ults
and
ala
rms
whi
ch m
ay o
ccur
2.7
Des
crib
e ho
w to
res
pond
cor
rect
ly to
faul
ts a
nd a
larm
s
3. B
e ab
le to
mai
ntai
n ic
e pl
ant
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
oper
atin
g pl
ant t
o pr
ovid
e an
d m
aint
ain
an ic
e su
rfac
e
3.1
Mak
e su
re th
e sy
stem
s ar
e co
rrec
tly s
et fo
r da
ily p
rogr
amm
es
1 cr
eatin
g th
e co
nditi
ons
for
the
form
atio
n of
an
ice
surf
ace
2 as
soci
ated
mea
surin
g an
d co
ntro
l equ
ipm
ent
3.2
Mon
itor
the
syst
ems
and
gaug
es f
or fa
ults
and
ala
rms
96 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
Whe
n m
aint
aini
ng th
e ic
e pl
ant,
the
lear
ner
mus
t cov
er a
ll of
the
follo
win
g ty
pes:
a
s
yste
ms
1 cr
eatin
g th
e co
nditi
ons
for
the
fo
rmat
ion
of a
n ic
e su
rfac
e2
asso
ciat
ed m
easu
ring
and
cont
rol
eq
uipm
ent
with
all
of th
e fo
llow
ing
type
s:b
g
auge
s1
rate
s of
flow
2 ra
tes
of p
ress
ure
3 le
vels
of t
empe
ratu
re4
rate
s of
ene
rgy
use
5 de
nsity
of t
he c
oola
nt m
ediu
m
with
all
of th
e fo
llow
ing
type
s:c
r
ecor
ds1
whi
ch c
ompr
esso
r is
ope
ratin
g2
cool
ant m
ediu
m p
ress
ure
3 co
olan
t med
ium
tem
pera
ture
4 co
olan
t med
ium
den
sity
5 en
ergy
use
6 ai
r te
mpe
ratu
re7
retu
rn te
mpe
ratu
re8
outs
ide
air
tem
pera
ture
9 su
gges
tions
for
impr
ovin
g no
rmal
oper
atin
g pr
oced
ures
a
sys
tem
s
1 cr
eatin
g th
e co
nditi
ons
for
the
form
atio
n of
an
ice
surf
ace
2 as
soci
ated
mea
surin
g an
d co
ntro
l equ
ipm
ent
b
gau
ges
1 ra
tes
of fl
ow
2 ra
tes
of p
ress
ure
3 le
vels
of t
empe
ratu
re
4 ra
tes
of e
nerg
y us
e
5 de
nsity
of t
he c
oola
nt m
ediu
m
3.3
Chec
k re
adin
gs a
gain
st p
revi
ous
data
for
trend
s
3.4
Take
the
corr
ect a
ctio
n to
dea
l with
any
faul
ts, a
larm
s an
d tre
nds
prom
ptly
and
acc
ordi
ng to
man
ufac
ture
rs’ g
uide
lines
3.2
Mon
itor
the
syst
ems
and
gaug
es fo
r fa
ults
and
ala
rms
a s
yste
ms
1 cr
eatin
g th
e co
nditi
ons
for
the
form
atio
n of
an
ice
surf
ace
2 as
soci
ated
mea
surin
g an
d co
ntro
l equ
ipm
ent
b g
auge
s
Copyright © 2021 Active IQ Ltd. Not for resale | 97
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1 ra
tes
of fl
ow
2 ra
tes
of p
ress
ure
3 le
vels
of t
empe
ratu
re
4 ra
tes
of e
nerg
y us
e
5 de
nsity
of t
he c
oola
nt m
ediu
m
3.3
Chec
k re
adin
gs a
gain
st p
revi
ous
data
for
trend
s
3.4
Take
the
corr
ect a
ctio
n to
dea
l with
any
faul
ts, a
larm
s an
d tre
nds
prom
ptly
and
acc
ordi
ng to
man
ufac
ture
rs’ g
uide
lines
3.5
Chec
k to
ens
ure
that
cor
rect
ive
actio
n ha
s re
solv
ed th
e is
sue
3.6
Com
plet
e al
l the
nec
essa
ry r
ecor
ds a
ccor
ding
to s
ched
ule
accu
rate
ly a
nd le
gibl
y1
whi
ch c
ompr
esso
r is
ope
ratin
g
2 co
olan
t med
ium
pre
ssur
e
3 co
olan
t med
ium
tem
pera
ture
4 co
olan
t med
ium
den
sity
5 en
ergy
use
6 ai
r te
mpe
ratu
re
7 re
turn
tem
pera
ture
8 ou
tsid
e ai
r te
mpe
ratu
re
98 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
9 su
gges
tions
for
impr
ovin
g no
rmal
ope
ratin
g pr
oced
ures
3.7
Mak
e re
cord
s av
aila
ble
to th
e re
spon
sibl
e co
lleag
ue w
hen
requ
ired
3.8
Follo
w a
ll re
leva
nt le
gisl
atio
n an
d ot
her
safe
ty r
equi
rem
ents
at a
ll tim
es
3.9
Follo
w th
e em
erge
ncy
actio
n pl
an in
the
even
t of a
ny
emer
genc
ies
4. K
now
how
to m
aint
ain
anci
llary
ic
e rin
k eq
uipm
ent i
n w
orki
ng
orde
rTh
is le
arni
ng o
utco
me
can
be
asse
ssed
by:
• pr
ofes
sion
al d
iscu
ssio
n•
oral
que
stio
ns a
nd a
nsw
ers
• qu
estio
ns r
equi
ring
writ
ten
answ
ers
4.1
Des
crib
e th
e im
port
ance
of m
aint
aini
ng a
ncill
ary
equi
pmen
t in
good
wor
king
ord
er
4.2
Stat
e th
e re
quire
men
ts o
f the
mai
nten
ance
sch
edul
e an
d lo
g sh
eets
4.3
List
the
com
mon
type
s of
anc
illar
y eq
uipm
ent u
sed
in ic
e rin
ks
4.4
Des
crib
e ho
w to
car
ry o
ut th
e ro
utin
e te
sts
and
mai
nten
ance
re
quire
d
4.5
Out
line
how
to id
entif
y ite
ms
need
ing
repa
ir an
d w
hat t
o do
w
hen
they
are
foun
d
4.6
Out
line
how
to te
st a
larm
s
5. B
e ab
le to
mai
ntai
n an
cilla
ry ic
e rin
k eq
uipm
ent i
n w
orki
ng o
rder
5.1
Carr
y ou
t reg
ular
test
s, c
heck
s an
d ro
utin
e m
aint
enan
ce a
nd
anci
llary
equ
ipm
ent
acco
rdin
g to
man
ufac
ture
rs’ i
nstru
ctio
ns
1 ef
ficie
ncy
2 ef
fect
iven
ess
3 ec
onom
y
Copyright © 2021 Active IQ Ltd. Not for resale | 99
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is o
pera
ting
plan
t to
prov
ide
and
mai
ntai
n an
ice
surf
ace
Whe
n m
aint
aini
ng a
ncill
ary
ice
rink
equi
pmen
t in
wor
king
ord
er, t
he
lear
ner
mus
t cov
er a
ll of
the
follo
win
g ty
pes:
a r
outin
e m
aint
enan
ce t
o en
sure
1 ef
ficie
ncy
2 ef
fect
iven
ess
3 ec
onom
y
with
all
of th
e fo
llow
ing
type
s:b
anc
illar
y eq
uipm
ent
1 re
surf
acer
2 ed
ger
3 zi
pper
/che
rry
pick
er4
palle
t tru
ck5
gas
bottl
e ca
rrie
r un
it 6
light
ing
rigs
7 pl
atfo
rms
8 ba
rrie
r/tem
pora
ry b
arrie
r9
glas
s/ne
tting
10 s
eatin
g11
floo
ring/
tem
pora
ry fl
oorin
g12
ska
te h
ire b
oots
13 r
egrin
d m
achi
ne14
ice
pit
15 r
esur
face
r ga
rage
16 lo
cker
s17
oth
er a
ncill
ary
equi
pmen
t
b a
ncill
ary
equi
pmen
t
1 re
surf
acer
2 ed
ger
3 zi
pper
/che
rry
pick
er
4 pa
llet t
ruck
5 ga
s bo
ttle
carr
ier
unit
6 lig
htin
g rig
s
7 pl
atfo
rms
8 ba
rrie
r/tem
pora
ry b
arrie
r
9 gl
ass/
netti
ng
10 s
eatin
g
11 fl
oorin
g/te
mpo
rary
floo
ring
12 s
kate
hire
boo
ts
13 r
egrin
d m
achi
ne
14 ic
e pi
t
15 r
esur
face
r ga
rage
16 lo
cker
s
17 o
ther
anc
illar
y eq
uipm
ent
100 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5.2
Iden
tify
any
item
s of
anc
illar
y eq
uipm
ent
that
nee
d re
pair
and
repo
rt th
ese
to th
e re
spon
sibl
e co
lleag
ue
1 re
surf
acer
2 ed
ger
3 zi
pper
/che
rry
pick
er
4 pa
llet t
ruck
5 ga
s bo
ttle
carr
ier
unit
6 lig
htin
g rig
s
7 pl
atfo
rms
8 ba
rrie
r/tem
pora
ry b
arrie
r
9 gl
ass/
netti
ng
10 s
eatin
g
11 fl
oorin
g/te
mpo
rary
floo
ring
12 s
kate
hire
boo
ts
13 r
egrin
d m
achi
ne
14 ic
e pi
t
Copyright © 2021 Active IQ Ltd. Not for resale | 101
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
15 r
esur
face
r ga
rage
16 lo
cker
s
17 o
ther
anc
illar
y eq
uipm
ent
5.3
Take
the
appr
opria
te a
ctio
n w
hen
the
norm
al o
pera
ting
proc
edur
es a
re n
ot b
eing
met
5.4
Ensu
re a
ncill
ary
equi
pmen
t is
sto
red
corr
ectly
acc
ordi
ng to
lega
l re
quire
men
ts
1 re
surf
acer
2 ed
ger
3 zi
pper
/che
rry
pick
er
4 pa
llet t
ruck
5 ga
s bo
ttle
carr
ier
unit
6 lig
htin
g rig
s
7 pl
atfo
rms
8 ba
rrie
r/tem
pora
ry b
arrie
r
9 gl
ass/
netti
ng
10 s
eatin
g
102 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
11 fl
oorin
g/te
mpo
rary
floo
ring
12 s
kate
hire
boo
ts
13 r
egrin
d m
achi
ne
14 ic
e pi
t
15 r
esur
face
r ga
rage
16 lo
cker
s
17 o
ther
anc
illar
y eq
uipm
ent
5.5
Mon
itor
the
alar
ms
and
resp
ond
to th
em fo
llow
ing
norm
al
oper
atin
g pr
oced
ures
and
the
emer
genc
y ac
tion
plan
5.6
Com
plet
e al
l the
nec
essa
ry r
ecor
ds
5.7
Mak
e re
cord
s av
aila
ble
to th
e re
spon
sibl
e co
lleag
ue w
hen
requ
ired
5.8
Follo
w a
ll re
leva
nt le
gisl
atio
n an
d ot
her
safe
ty r
equi
rem
ents
at a
ll tim
es6.
Kno
w h
ow to
ens
ure
the
qual
ity o
f th
e ic
e su
rfac
e
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
6.1
Stat
e th
e im
port
ance
of m
aint
aini
ng th
e qu
ality
and
tem
pera
ture
of
the
ice
6.2
Out
line
the
basi
c pr
inci
ples
invo
lved
in m
aint
aini
ng th
e qu
ality
of
an
ice
surf
ace
6.3
Des
crib
e th
e te
sts
and
chec
ks w
hich
nee
d to
be
carr
ied
out i
n or
der
to c
heck
the
qual
ity a
nd te
mpe
ratu
re o
f the
ice
6.4
Des
crib
e ho
w to
car
ry o
ut te
sts
and
chec
ks o
n th
e qu
ality
and
te
mpe
ratu
re o
f the
ice
Copyright © 2021 Active IQ Ltd. Not for resale | 103
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
6.5
Des
crib
e th
e ty
pes
of ic
e su
rfac
e w
hich
are
app
ropr
iate
to a
ra
nge
of a
ctiv
ities
6.6
Des
crib
e th
e ty
pes
of c
orre
ctiv
e ac
tion
to ta
ke w
hen
ice
qual
ity
and
tem
pera
ture
do
not m
eet s
tand
ards
7. B
e ab
le to
ens
ure
the
qual
ity o
f the
ic
e su
rfac
e
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
oper
atin
g pl
ant t
o pr
ovid
e an
d m
aint
ain
an ic
e su
rfac
e
Whe
n en
surin
g th
e qu
ality
of t
he ic
e su
rfac
e, th
e le
arne
r m
ust c
over
all
of
the
follo
win
g ty
pes:
a
tes
ts a
nd m
onito
ring
1 ic
e su
rfac
e te
mpe
ratu
res
2 in
side
air
tem
pera
ture
3 ou
tsid
e ai
r te
mpe
ratu
re4
rela
tive
hum
idity
5 in
com
ing
and
outg
oing
coo
lant
tem
pera
ture
6 co
nditi
on v
ersu
s us
age/
activ
ity
7.1
Carr
y ou
t the
dai
ly t
ests
, mon
itoring
and
sen
sory
insp
ectio
ns
acco
rdin
g to
pre
scrib
ed p
roce
dure
s
a t
ests
and
mon
itoring
1 ic
e su
rfac
e te
mpe
ratu
res
2 in
side
air
tem
pera
ture
3 ou
tsid
e ai
r te
mpe
ratu
re
4 re
lativ
e hu
mid
ity
5 in
com
ing
and
outg
oing
coo
lant
tem
pera
ture
6 co
nditi
on v
ersu
s us
age/
activ
ity
b s
enso
ry in
spec
tions
1 w
et p
atch
es/li
nes/
area
s/ex
its
2 ob
ject
s/de
bris
3 cr
acks
/hol
es
4 di
scol
oura
tion/
text
ure
of th
e ic
e su
rfac
e
5 irr
egul
ariti
es
104 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Initi
alEv
iden
ce r
efer
ence
Num
ber/
s
with
all
of th
e fo
llow
ing
type
s:b
s
enso
ry in
spec
tions
1 w
et p
atch
es/li
nes/
area
s/ex
its2
obje
cts/
debr
is3
crac
ks/h
oles
4 di
scol
oura
tion/
text
ure
of th
e ic
e
surf
ace
5 irr
egul
ariti
es
with
all
of th
e fo
llow
ing
type
s:c
m
aint
enan
ce p
roce
dure
s1
wet
res
urfa
ce2
dry
resu
rfac
e3
cros
s re
surf
ace
4 do
uble
ice
resu
rfac
ers
5 m
anua
l res
urfa
ce6
edge
7 flo
odin
g8
tem
pera
ture
cha
nges
9 ic
e pe
bblin
g10
ice
scra
ping
7.2
Mak
e su
re th
at th
e ic
e su
rfac
e is
app
ropr
iate
for
the
activ
ities
ta
king
pla
ce
7.3
Pay
care
ful a
ttent
ion
to, a
nd m
onito
r, th
e ic
e co
nditi
on
7.4
Whe
re a
ppro
pria
te, t
ake
corr
ectiv
e ac
tion
7.5
Pay
care
ful a
nd o
ngoi
ng a
ttent
ion
to th
e al
arm
s w
hich
mon
itor
the
qual
ity o
f the
ice
surf
ace
7.6
Mea
sure
the
ice
dept
h at
pre
scrib
ed p
oint
s
7.7
Take
cor
rect
ive
actio
n w
hen
norm
al o
pera
ting
proc
edur
es a
re n
ot
bein
g m
et a
nd in
res
pons
e to
bac
terio
logi
cal t
est r
esul
ts
7.8
Carr
y ou
t rou
tine
mai
nten
ance
pro
cedu
res
acco
rdin
g to
the
mai
nten
ance
sch
edul
e
1 w
et r
esur
face
2 dr
y re
surf
ace
3 cr
oss
resu
rfac
e
4 do
uble
ice
resu
rfac
ers
5 m
anua
l res
urfa
ce
6 ed
ge
7 flo
odin
g
Copyright © 2021 Active IQ Ltd. Not for resale | 105
Lear
ning
out
com
es
The
lear
ner
will
:
Initi
alEv
iden
ce r
efer
ence
Num
ber/
s
8 te
mpe
ratu
re c
hang
es
9 ic
e pe
bblin
g
10 ic
e sc
rapi
ng
7.9
Com
plet
e al
l the
nec
essa
ry r
ecor
ds a
ccur
atel
y an
d le
gibl
y
7.10
Mak
e re
cord
s av
aila
ble
to th
e re
spon
sibl
e co
lleag
ue w
hen
requ
ired
7.11
Fol
low
all
rele
vant
legi
slat
ion
and
othe
r sa
fety
req
uire
men
ts a
t al
l tim
es
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
3.4,
3.5
, 5.2
, 5.3
, 5.5
, and
5.6
onl
y, if
no
natu
rally
occ
urrin
g ev
iden
ce is
ava
ilabl
e.
Use
of su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
106 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 107
Title
: Ca
rry
out m
aint
enan
ce a
nd m
inor
rep
airs
Le
vel:
2C
redi
t va
lue:
3Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. U
nder
stan
d ho
w to
pre
pare
to
carr
y ou
t mai
nten
ance
and
min
or
repa
irs
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Stat
e th
e ty
pe a
nd a
mou
nt o
f mai
nten
ance
and
rep
air
wor
k th
at
is r
equi
red
1.2
Des
crib
e ho
w e
nviro
nmen
tal a
nd o
ther
site
con
ditio
ns c
an
influ
ence
how
wor
k is
car
ried
out
1.3
Stat
e w
hich
tool
s an
d eq
uipm
ent a
re a
ppro
pria
te fo
r th
e ta
sk
1.4
Des
crib
e th
e im
port
ance
of c
arry
ing
out p
repa
rato
ry w
ork
befo
re
carr
ying
out
rep
airs
1.
5 D
escr
ibe
the
impo
rtan
ce o
f pro
tect
ing
the
surr
ound
ing
area
1.6
Stat
e m
etho
ds w
hich
can
be
used
to p
rote
ct th
e su
rrou
ndin
g ar
ea2.
Und
erst
and
how
to c
arry
out
m
aint
enan
ce a
nd m
inor
rep
airs
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Des
crib
e sa
fe, a
ppro
ved
wor
king
pra
ctic
es fo
r ca
rryi
ng o
ut th
e w
ork
2.2
Des
crib
e ho
w to
mak
e su
re th
at th
e su
rrou
ndin
g ar
eas
are
mai
ntai
ned
durin
g m
aint
enan
ce a
nd r
epai
r2.
3 D
escr
ibe
the
impo
rtan
ce o
f ret
aini
ng th
e ite
ms
to b
e re
plac
ed
2.4
Des
crib
e ho
w to
che
ck th
at it
ems
that
hav
e be
en r
epai
red
func
tion
corr
ectly
and
why
this
sho
uld
be d
one
2.5
Des
crib
e th
e or
gani
satio
nal r
equi
rem
ents
for
repo
rtin
g an
y m
aint
enan
ce a
nd r
epai
r w
ork
that
they
are
not
com
pete
nt to
ca
rry
out
2.6
Des
crib
e m
etho
ds o
f cle
anin
g to
ols
and
equi
pmen
t
2.7
Stat
e th
e im
port
ance
of c
lean
ing
tool
s an
d eq
uipm
ent a
fter
use
108 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
2.8
Stat
e w
here
tool
s, e
quip
men
t and
unu
sed
mat
eria
ls s
houl
d be
st
ored
3. B
e ab
le to
pre
pare
to c
arry
out
m
aint
enan
ce a
nd m
inor
rep
airs
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d ca
rryi
ng o
ut m
aint
enan
ce
and
min
or r
epai
rs
3.1
Iden
tify
the
item
s th
at n
eed
mai
nten
ance
and
the
repa
ir w
ork
requ
ired
3.2
Asse
ss th
at e
nviro
nmen
tal a
nd o
ther
site
con
ditio
ns a
re s
uita
ble
to b
e ab
le to
car
ry o
ut m
aint
enan
ce a
nd r
epai
rs
3.3
Sel
ect t
he h
and
tool
s an
d eq
uipm
ent t
hat a
re th
e m
ost
appr
opria
te fo
r th
e ta
sk3.
4 Pr
otec
t the
imm
edia
te s
urro
undi
ng a
reas
thro
ugho
ut th
e pr
epar
atio
ns a
nd th
e w
ork
3.5
Appl
y th
e ap
prop
riate
met
hod
for
repa
iring
dam
aged
are
as o
r su
rfac
es fo
r re
pair
4. B
e ab
le to
car
ry o
ut m
aint
enan
ce
and
min
or r
epai
rs
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d ca
rryi
ng o
ut m
aint
enan
ce
and
min
or r
epai
rs, i
n ad
ditio
n 4.
2,
4.6
and
4.7
can
be a
sses
sed
by:
• pr
ofes
sion
al d
iscu
ssio
n•
oral
que
stio
ns a
nd a
nsw
ers
• qu
estio
ns r
equi
ring
writ
ten
answ
ers
4.1
Use
saf
e an
d ap
prov
ed w
orki
ng p
ract
ices
and
tech
niqu
es
4.2
Isol
ate
any
elec
trica
l sup
plie
s
4.3
Ensu
re th
at th
ere
are
no a
dver
se e
ffect
s to
the
finis
hed
item
s or
ap
pear
ance
of t
he s
urro
undi
ng a
reas
4.
4 Ch
eck
that
rep
lace
men
t ite
ms
func
tion
corr
ectly
and
ope
rate
sa
fely
4.
5 Ch
eck
that
the
wor
king
and
sur
roun
ding
are
as m
atch
follo
win
g m
aint
enan
ce a
nd r
epai
r w
ork
4.6
Rep
ort a
ny m
aint
enan
ce o
r re
pair
wor
k th
at th
ey a
re n
ot
com
pete
nt to
car
ry o
ut
4.7
Rep
ort a
ny c
lean
ing
requ
irem
ents
that
can
not b
e ca
rrie
d ou
t 4.
8 Cl
ean
tool
s an
d eq
uipm
ent a
fter
use
4.9
Secu
re to
ols,
equ
ipm
ent a
nd u
sed
mat
eria
ls in
the
corr
ect
stor
age
area
Copyright © 2021 Active IQ Ltd. Not for resale | 109
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
110 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 111
Title
: Pr
epar
e ha
rd s
tand
ings
and
pat
hs fo
r ca
rava
nsLe
vel:
2C
redi
t va
lue:
3Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to m
ark
out a
nd
prep
are
the
area
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Out
line
own
resp
onsi
bilit
ies
with
reg
ard
to s
tatu
tory
reg
ulat
ions
fo
r si
ting
cara
vans
1.2
Des
crib
e ho
w to
mak
e su
re th
e ar
ea is
mar
ked
out a
nd le
vels
set
co
rrec
tly1.
3 St
ate
how
to id
entif
y an
d is
olat
e ga
s an
d el
ectri
city
ser
vice
s
1.4
Des
crib
e th
e le
gal r
equi
rem
ents
cov
erin
g th
e ne
ed fo
r co
mpe
tenc
e te
stin
g fo
r st
aff w
orki
ng w
ith s
ervi
ces
such
as
gas
and
elec
trici
ty1.
5 D
escr
ibe
the
need
for
supe
rvis
ion
by a
ppro
ved
cont
ract
ors
durin
g le
arni
ng a
nd a
sses
smen
t1.
6 D
escr
ibe
how
to p
repa
re s
ites,
rem
ove
soil,
and
site
ser
vice
s
2. B
e ab
le to
mar
k ou
t and
pre
pare
th
e ar
ea
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
prep
arin
g ha
rd s
tand
ings
and
pat
hs
for
cara
vans
Whe
n m
arki
ng o
ut a
nd p
repa
ring
the
area
, the
lear
ner
mus
t cov
er a
ll of
the
follo
win
g ty
pes:
a
sta
tuto
ry d
ista
nce
1 m
odel
sta
ndar
ds2
loca
l bye
-law
s3
site
lice
nce
cond
ition
s
2.1
Rem
ove
all o
bstru
ctio
ns a
nd d
ebris
from
the
area
2.2
Mar
k ou
t the
are
a, e
nsur
ing
ther
e is
a s
tatu
tory
dis
tanc
e fro
m
adja
cent
pitc
hes
1 m
odel
sta
ndar
ds
2 lo
cal b
ye-la
ws
3 si
te li
cenc
e co
nditi
ons
2.3
Mak
e su
re th
at th
e si
ze a
nd a
lignm
ent o
f the
har
d st
andi
ng a
nd
path
mee
t the
spe
cific
atio
n2.
4 Lo
cate
, ide
ntify
and
mak
e sa
fe th
e m
ain
serv
ices
2.5
Exca
vate
the
area
rem
ovin
g so
il an
d su
rplu
s
112 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
3 o
f the
follo
win
g ty
pes:
b
ser
vice
1 ga
s2
wat
er3
elec
trici
ty4
sew
erag
e5
tele
phon
e6
tele
visi
on
2.6
Prot
ect a
nd m
aint
ain
the
exis
ting
serv
ices
for
reus
e
1 ga
s
2 w
ater
3 el
ectri
city
4 se
wer
age
5 te
leph
one
6 te
levi
sion
3. K
now
how
to a
pply
the
corr
ect
finis
h to
the
area
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
3.1
Stat
e th
e ty
pes
of m
ater
ial t
hat a
re s
uita
ble
for
the
base
3.2
Stat
e th
e ty
pes
of m
ater
ial s
uita
ble
for
top/
finis
h of
bas
e
3.3
Out
line
the
dura
bilit
y of
mat
eria
ls a
nd o
ther
rea
sons
for
sele
ctio
n
3.4
Out
line
the
reas
ons
for
shut
terin
g
3.5
Out
line
the
reas
ons
for
com
pact
ing
the
sub-
base
3.6
Out
line
the
reas
ons
for
prot
ectin
g bo
th th
e si
te a
nd th
e pi
tch
Copyright © 2021 Active IQ Ltd. Not for resale | 113
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4. B
e ab
le to
app
ly th
e co
rrec
t fini
sh
to th
e ar
ea
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
prep
arin
g ha
rd s
tand
ings
and
pat
hs
for
cara
vans
Whe
n ap
plyi
ng th
e co
rrec
t fini
sh to
th
e ar
ea, t
he le
arne
r m
ust c
over
1 o
f th
e fo
llow
ing
type
s:a
m
ater
ial
1 ba
se h
ard
core
2 in
term
edia
te h
ard
core
with
2 o
f the
follo
win
g ty
pes:
b
top
/fini
sh1
conc
rete
2 ch
ippi
ngs
3 sh
utte
ring
4.1
Prov
ide
a su
b-ba
se th
at is
leve
l and
sta
ble,
usi
ng m
ater
ial
appr
opria
te to
inte
nded
use
1 ba
se h
ard
core
2 in
term
edia
te h
ard
core
4.2
Use
wor
k m
etho
ds th
at m
eet t
he r
equi
rem
ents
of t
he u
nit t
o be
in
stal
led
4.3
Appl
y th
e to
p/fin
ish
to m
eet s
peci
ficat
ions
1 co
ncre
te
2 ch
ippi
ngs
3 sh
utte
ring
4.4
Prot
ect t
he s
ite w
hile
wor
k is
in p
rogr
ess
4.5
Rei
nsta
te th
e su
rrou
ndin
g ar
ea, m
akin
g su
re a
cces
s is
saf
e an
d cl
ear
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
not
allo
wed
for
this
uni
t.U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
114 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 115
Title
: U
se a
nd m
aint
ain
pede
stria
n co
ntro
lled
pow
ered
equ
ipm
ent
Leve
l:2
Cre
dit
valu
e:3
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. B
e ab
le to
use
and
mai
ntai
n pe
dest
rian
cont
rolle
d p
ower
ed
equi
pmen
t
1.1
Ensu
re th
e pe
dest
rian
cont
rolle
d po
wer
equ
ipm
ent i
s sa
fe a
nd in
go
od w
orki
ng o
rder
1.2
Use
equ
ipm
ent a
ccor
ding
to m
anuf
actu
rer’s
inst
ruct
ions
and
le
gal r
egul
ator
y re
quire
men
ts1.
3 Cl
ean
and
stor
e eq
uipm
ent c
orre
ctly
afte
r us
e
1.4
Mai
ntai
n pe
dest
rian
cont
rolle
d po
wer
equ
ipm
ent i
n ac
cord
ance
w
ith m
anuf
actu
rers
inst
ruct
ions
. 1.
5 Se
lect
and
use
the
appr
opria
te p
erso
nal p
rote
ctiv
e cl
othi
ng a
nd
equi
pmen
t 1.
6 Id
entif
y an
y pr
oble
ms
with
the
equi
pmen
t and
take
the
corr
ect
actio
n2.
Be
able
to w
ork
safe
ly a
nd
min
imis
e en
viro
nmen
tal d
amag
e 2.
1 W
ork
in a
way
whi
ch m
aint
ains
hea
lth a
nd s
afet
y an
d is
co
nsis
tent
with
cur
rent
legi
slat
ion,
cod
es o
f pra
ctic
e an
d an
y ad
ditio
nal r
equi
rem
ents
2.
2 Ca
rry
out w
ork
in a
man
ner
whi
ch m
inim
ises
env
ironm
enta
l da
mag
e2.
3 D
ispo
se o
f was
te s
afel
y an
d co
rrec
tly
3. K
now
how
to u
se a
nd m
aint
ain
pede
stria
n co
ntro
lled
pow
ered
eq
uipm
ent.
3.1
List
the
mai
n ha
zard
s an
d ris
ks a
ssoc
iate
d w
ith u
sing
the
pede
stria
n co
ntro
lled
pow
ered
equ
ipm
ent a
nd d
escr
ibe
appr
opria
te a
ctio
n3.
2 Ex
plai
n th
e im
port
ance
of o
pera
ting
equi
pmen
t in
line
with
m
anuf
actu
rer’s
inst
ruct
ions
. 3.
3 D
escr
ibe
met
hods
of c
heck
ing
and
mai
ntai
ning
the
equi
pmen
t fo
r us
e co
verin
g:
116 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
(i)
corr
ect p
re-u
se c
heck
s
(ii)
cor
rect
sta
rt-u
p pr
oced
ure
(iii)
use
app
ropr
iate
wor
k m
etho
d
(iv)
cor
rect
sto
ppin
g pr
oced
ure
(v)
cor
rect
pos
t-us
e m
aint
enan
ce
(vi)
rep
ortin
g pr
oble
ms
to th
e ap
prop
riate
per
son
4. K
now
the
oper
atin
g pr
inci
ples
of
pow
ered
equ
ipm
ent
4.1
Expl
ain
the
oper
atin
g di
ffere
nces
bet
wee
n tw
o an
d fo
ur-s
troke
en
gine
s4.
2 Ex
plai
n th
e pr
inci
ples
of o
pera
ting
line
s of
driv
e –
clut
ch,
v-be
lts, c
hain
s4.
3 D
escr
ibe
the
basi
c di
ffere
nces
bet
wee
n pe
trol a
nd d
iese
l eng
ines
5. K
now
the
curr
ent h
ealth
and
saf
ety
legi
slat
ion
and
envi
ronm
enta
l pr
actic
e.
5.1
Out
line
the
curr
ent h
ealth
and
saf
ety
legi
slat
ion,
cod
es o
f pr
actic
e an
d an
y ad
ditio
nal r
equi
rem
ents
.5.
2 D
escr
ibe
how
env
ironm
enta
l dam
age
can
be m
inim
ised
5.3
Des
crib
e th
e co
rrec
t met
hods
for
disp
osin
g of
org
anic
and
in
orga
nic
was
te.
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
not
allo
wed
for
this
uni
t.
Copyright © 2021 Active IQ Ltd. Not for resale | 117
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
118 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: U
se a
nd m
aint
ain
ride-
on p
ower
ed e
quip
men
t Le
vel:
2C
redi
t va
lue:
3Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. B
e ab
le to
set
up,
use
and
m
aint
ain
ride-
on p
ower
ed
equi
pmen
t
1.1
Ensu
re th
at th
e rid
e-on
pow
ered
equ
ipm
ent i
s sa
fe a
nd in
goo
d w
orki
ng o
rder
1.2
Sele
ct a
nd u
se th
e co
rrec
t per
sona
l pro
tect
ive
clot
hing
and
eq
uipm
ent
1.3
Set u
p an
d us
e rid
e-on
pow
ered
equ
ipm
ent i
n ac
cord
ance
with
th
e m
anuf
actu
rers
inst
ruct
ions
and
lega
l req
uire
men
ts1.
4 M
aint
ain
chip
pers
and
/or
shre
dder
s in
acc
orda
nce
with
m
anuf
actu
rer’s
inst
ruct
ions
. 1.
5 Id
entif
y an
y pr
oble
ms
with
the
ride-
on p
ower
ed e
quip
men
t and
ta
ke a
ppro
pria
te a
ctio
n1.
6 Cl
ean
and
stor
e th
e eq
uipm
ent c
orre
ctly
afte
r us
e
2. B
e ab
le to
wor
k sa
fely
and
m
inim
ise
envi
ronm
enta
l dam
age
2.1
Wor
k in
a w
ay w
hich
mai
ntai
ns h
ealth
and
saf
ety
and
is
cons
iste
nt w
ith c
urre
nt le
gisl
atio
n, c
odes
of p
ract
ice
and
any
addi
tiona
l req
uire
men
ts
2.2
Carr
y ou
t wor
k in
a m
anne
r w
hich
min
imis
es e
nviro
nmen
tal
dam
age
2.3
Dis
pose
of w
aste
saf
ely
and
corr
ectly
3. K
now
how
to u
se a
nd m
aint
ain
ride-
on p
ower
ed e
quip
men
t3.
1 D
escr
ibe
met
hods
of c
heck
ing
and
mai
ntai
ning
the
equi
pmen
t re
ady
for
use
cove
ring:
(i)
corr
ect p
re-u
se c
heck
s
(ii)
cor
rect
sta
rt-u
p pr
oced
ure
(iii)
use
app
ropr
iate
wor
k m
etho
d
Copyright © 2021 Active IQ Ltd. Not for resale | 119
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
(iv)
cor
rect
sto
ppin
g pr
oced
ure
(v)
cor
rect
pos
t-us
e m
aint
enan
ce
(vi)
rep
ortin
g pr
oble
ms
to th
e ap
prop
riate
per
son
3.2
List
the
mai
n ha
zard
s an
d ris
ks a
ssoc
iate
d w
ith u
sing
the
ride-
on p
ower
ed e
quip
men
t and
sta
te a
ppro
pria
te a
ctio
n3.
3 Ex
plai
n th
e im
port
ance
of o
pera
ting
equi
pmen
t in
line
with
m
anuf
actu
rers
’ ins
truct
ions
. 3.
4 D
escr
ibe
the
type
s of
pro
blem
s th
at m
ay o
ccur
with
the
equi
pmen
t and
how
to d
eal w
ith e
ach
of th
ese
appr
opria
tely
4. K
now
the
oper
atin
g pr
inci
ples
of
pow
ered
equ
ipm
ent
4.1
Des
crib
e th
e op
erat
ing
diffe
renc
es b
etw
een
two
and
four
- st
roke
en
gine
s4.
2 D
escr
ibe
the
prin
cipl
es o
f ope
ratin
g li
nes
of d
rive
– cl
utch
, v-
belts
, cha
ins
4.3
Des
crib
e th
e ba
sic
diffe
renc
es b
etw
een
a pe
trol a
nd d
iese
l en
gine
5. K
now
the
curr
ent h
ealth
and
saf
ety
legi
slat
ion
and
envi
ronm
enta
l go
od p
ract
ice.
5.1
Out
line
the
curr
ent h
ealth
and
saf
ety
legi
slat
ion,
cod
es o
f pr
actic
e an
d an
y ad
ditio
nal r
equi
rem
ents
.5.
2 D
escr
ibe
how
env
ironm
enta
l dam
age
can
be m
inim
ised
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
not
allo
wed
for
this
uni
t.
120 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 121
Title
: U
se a
nd m
aint
ain
chip
pers
and
/or
shre
dder
s Le
vel:
2C
redi
t va
lue:
3Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. B
e ab
le to
use
and
mai
ntai
n ch
ippe
rs a
nd/o
r sh
redd
ers
1.1
Mak
e su
re th
at th
e ch
ippe
rs a
nd/o
r sh
redd
ers
are
in s
afe
and
good
wor
king
ord
er1.
2 Se
lect
and
use
the
corr
ect p
erso
nal p
rote
ctiv
e cl
othi
ng a
nd
equi
pmen
t1.
3 Se
t up
and
use
the
chip
pers
and
/or
shre
dder
s in
acc
orda
nce
with
the
man
ufac
ture
r’s in
stru
ctio
ns a
nd le
gal r
equi
rem
ents
1.4
Mai
ntai
n ch
ippe
rs a
nd/o
r sh
redd
ers
in a
ccor
danc
e w
ith
man
ufac
ture
r’s in
stru
ctio
ns.
1.5
Iden
tify
any
prob
lem
s w
ith th
e ch
ippe
rs a
nd/o
r sh
redd
ers
and
ta
ke th
e co
rrec
t act
ion
1.6
Clea
n an
d st
ore
the
equi
pmen
t cor
rect
ly a
fter
use
2. B
e ab
le to
wor
k sa
fely
and
m
inim
ise
envi
ronm
enta
l dam
age
2.1
Wor
k in
a w
ay w
hich
mai
ntai
ns h
ealth
and
saf
ety
and
is
cons
iste
nt w
ith c
urre
nt le
gisl
atio
n, c
odes
of p
ract
ice
and
any
addi
tiona
l req
uire
men
ts
2.2
Carr
y ou
t wor
k in
a m
anne
r w
hich
min
imis
es e
nviro
nmen
tal
dam
age
2.3
Dis
pose
of w
aste
saf
ely
and
corr
ectly
3. K
now
how
to u
se a
nd m
aint
ain
ch
ippe
rs a
nd/o
r sh
redd
ers
3.1
List
the
mai
n ha
zard
s an
d ris
ks a
ssoc
iate
d w
ith u
sing
chi
pper
s an
d/or
shr
edde
rs a
nd a
ctio
n to
be
take
n3.
2 Ex
plai
n th
e im
port
ance
of o
pera
ting
equi
pmen
t in
line
with
m
anuf
actu
rer’s
inst
ruct
ions
. 3.
3 D
escr
ibe
met
hods
of p
repa
ring
and
mai
ntai
ning
the
equi
pmen
t fo
r us
e co
verin
g:
122 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
(i) c
orre
ct p
re-u
se c
heck
s
(ii)
cor
rect
sta
rt-u
p pr
oced
ure
(iii)
use
app
ropr
iate
wor
k m
etho
d
(iv)
cor
rect
sto
ppin
g pr
oced
ure
(v)
cor
rect
pos
t-us
e m
aint
enan
ce
(vi)
rep
ortin
g pr
oble
ms
to th
e ap
prop
riate
per
son
3.4
desc
ribe
the
type
s of
pro
blem
s th
at m
ay o
ccur
with
the
equi
pmen
t and
des
crib
e ho
w to
dea
l with
eac
h of
thes
e co
rrec
tly3.
5 D
escr
ibe
type
s of
pro
tect
ive
clot
hing
and
exp
lain
why
it m
ust b
e w
orn
4. K
now
the
curr
ent h
ealth
and
saf
ety
legi
slat
ion
and
envi
ronm
enta
l go
od p
ract
ice.
4.1
Out
line
the
curr
ent h
ealth
and
saf
ety
legi
slat
ion,
cod
es o
f pr
actic
e an
d an
y ad
ditio
nal r
equi
rem
ents
.4.
2 D
escr
ibe
how
env
ironm
enta
l dam
age
can
be m
inim
ised
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
not
allo
wed
for
this
uni
t.
Copyright © 2021 Active IQ Ltd. Not for resale | 123
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
124 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: U
se a
nd m
aint
ain
non-
pow
ered
and
han
d he
ld p
ower
ed to
ols
and
equi
pmen
t Le
vel:
2C
redi
t va
lue:
3Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1 B
e ab
le to
use
and
mai
ntai
n no
n-
pow
ered
and
han
d he
ld p
ower
ed
tool
s an
d eq
uipm
ent
1.1
Ensu
re th
at th
e eq
uipm
ent i
s sa
fe a
nd in
goo
d w
orki
ng o
rder
r 1.2
Sele
ct a
nd u
se th
e co
rrec
t per
sona
l pro
tect
ive
clot
hing
and
eq
uipm
ent
1.3
Set u
p an
d us
e th
e eq
uipm
ent a
nd m
achi
nery
in a
ccor
danc
e w
ith th
e m
anuf
actu
rer’s
inst
ruct
ions
and
lega
l reg
ulat
ory
requ
irem
ents
1.4
Mai
ntai
n no
n-po
wer
ed a
nd h
and
held
equ
ipm
ent i
n ac
cord
ance
w
ith m
anuf
actu
rer’s
inst
ruct
ions
. 1.
5 Id
entif
y an
y pr
oble
ms
with
the
equi
pmen
t and
take
app
ropr
iate
ac
tion
1.6
Clea
n an
d st
ore
equi
pmen
t cor
rect
ly a
fter
use
2 B
e ab
le to
wor
k sa
fely
and
m
inim
ise
envi
ronm
enta
l dam
age
2.1
Wor
k in
a w
ay w
hich
mai
ntai
ns h
ealth
and
saf
ety
and
is
cons
iste
nt w
ith c
urre
nt le
gisl
atio
n, c
odes
of p
ract
ice
and
any
addi
tiona
l req
uire
men
ts
2.2
Carr
y ou
t wor
k in
a m
anne
r w
hich
min
imis
es e
nviro
nmen
tal
dam
age
2.3
Dis
pose
of w
aste
saf
ely
and
corr
ectly
3 K
now
how
to u
se a
nd m
aint
ain
the
tool
s an
d eq
uipm
ent
3.1
Expl
ain
the
impo
rtan
ce o
f usi
ng e
quip
men
t in
line
with
m
anuf
actu
rers
’ ins
truct
ions
. 3.
2 D
escr
ibe
the
pre-
oper
atio
nal c
heck
s an
d th
e m
etho
ds o
f m
aint
aini
ng th
e eq
uipm
ent f
or u
se3.
3 Li
st th
e m
ain
haza
rds
and
risks
ass
ocia
ted
with
usi
ng th
e eq
uipm
ent
Copyright © 2021 Active IQ Ltd. Not for resale | 125
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3.4
Des
crib
e th
e ty
pes
of p
robl
ems
that
may
occ
ur w
ith th
e eq
uipm
ent a
nd h
ow to
dea
l with
eac
h of
thes
e co
rrec
tly3.
5 St
ate
the
type
s of
pro
tect
ive
clot
hing
and
the
reas
ons
why
it
mus
t be
wor
n4
Kno
w th
e cu
rren
t hea
lth a
nd s
afet
y
legi
slat
ion
and
good
env
ironm
enta
l
prac
tice.
4.1
Out
line
the
curr
ent h
ealth
and
saf
ety
legi
slat
ion,
cod
es o
f pr
actic
e an
d an
y ad
ditio
nal r
equi
rem
ents
.4.
2 D
escr
ibe
how
env
ironm
enta
l dam
age
can
be m
inim
ised
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
not
allo
wed
for
this
uni
t.
126 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 127
Title
: M
aint
ain
grou
nds
of p
rem
ises
and
faci
litie
sLe
vel:
2C
redi
t va
lue:
3Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to c
arry
out
m
aint
enan
ce, a
nd th
e ap
prop
riate
co
nditi
ons
for
doin
g so
1.1
Stat
e th
e re
quire
d pe
rson
al p
rote
ctiv
e eq
uipm
ent a
nd w
hy it
is
impo
rtan
t to
wea
r it
1.2
Stat
e th
e to
ols
and
equi
pmen
t ava
ilabl
e fo
r us
e, a
nd w
hich
are
th
e m
ost a
ppro
pria
te fo
r th
e w
ork
1.3
Expl
ain
why
it is
impo
rtan
t to
carr
y ou
t mai
nten
ance
onl
y w
hen
the
grou
nd c
ondi
tions
and
wea
ther
are
sui
tabl
e, a
nd w
hat t
hese
co
nditi
ons
are
2. C
arry
out
mai
nten
ance
acc
ordi
ng
to g
iven
inst
ruct
ions
2.
1 Ch
oose
the
pers
onal
pro
tect
ive
equi
pmen
t, ha
nd to
ols
and
equi
pmen
t whi
ch a
re m
ost s
uita
ble
for
the
task
2.2
Carr
y ou
t mai
nten
ance
whe
n th
e w
eath
er a
nd g
roun
d co
nditi
ons
are
suita
ble
and
at th
e ap
prop
riate
tim
es2.
3 M
inim
ise
dam
age
and
degr
adat
ion
to th
e a
rea
whe
n m
aint
aini
ng g
roun
ds3.
Und
erst
and
how
to r
emov
e de
bris
an
d lit
ter
from
the
area
, and
why
th
is is
impo
rtan
t
3.1
Giv
e ex
ampl
es o
f deb
ris a
nd li
tter
that
may
nee
d to
be
rem
oved
fro
m g
roun
ds
3.2
Stat
e w
hy it
is im
port
ant t
o co
rrec
tly id
entif
y th
e na
ture
of d
ebris
an
d lit
ter,
and
the
appr
opria
te m
etho
ds fo
r di
spos
ing
of th
ese
diffe
rent
type
s of
ref
use
3.3
Stat
e ho
w a
nd w
here
unw
ante
d de
bris
and
litte
r sh
ould
be
disp
osed
of,
and
to w
hom
que
ries
rega
rdin
g th
eir
safe
dis
posa
l sh
ould
be
dire
cted
3.4
Stat
e th
e re
quire
men
ts r
egar
ding
the
segr
egat
ion
of w
aste
for
disp
osal
and
rec
yclin
g, w
hy th
ese
mus
t be
adhe
red
to, a
nd th
e po
ssib
le c
onse
quen
ces
of n
ot d
oing
so
3.5
List
the
colle
ctio
n po
ints
to w
hich
was
te c
onta
iner
s m
ust b
e tra
nsfe
rred
128 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4. R
emov
e an
y un
wan
ted
debr
is a
nd
litte
r as
inst
ruct
ed
4.1
Iden
tify
the
natu
re o
f any
unw
ante
d de
bris
or
litte
r
4.2
Usi
ng th
e ap
prop
riate
met
hods
, cle
ar a
ny u
nwan
ted
debr
is fr
om
the
area
, and
dis
pose
in a
ccor
danc
e w
ith s
afe
prac
tice
4.3
Rep
ort a
ny h
azar
dous
item
s or
pro
blem
s af
fect
ing
the
mai
nten
ance
of t
he a
rea
to th
e re
leva
nt p
erso
n 4.
4 Se
ek a
dvic
e re
gard
ing
the
rem
oval
and
dis
posa
l of h
azar
dous
ite
ms
4.4
Mak
e su
re c
ompl
eted
wor
k ar
eas
mee
t the
req
uire
men
ts o
f the
w
ork
spec
ifica
tion
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
Copyright © 2021 Active IQ Ltd. Not for resale | 129
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
130 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: M
onito
r an
d m
aint
ain
elec
trica
l and
plu
mbi
ng s
ervi
ces
Leve
l:2
Cre
dit
valu
e:4
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. U
nder
stan
d ho
w to
saf
ely
prep
are
to c
arry
out
plu
mbi
ng a
nd
elec
trica
l mai
nten
ance
1.1
Stat
e th
e ty
pe o
f mai
nten
ance
or
repa
ir:
• th
at is
req
uire
d an
d its
ext
ent
• is
with
in o
wn
com
pete
nce
and
resp
onsi
bilit
y
1.2
Out
line
the
safe
ty r
egul
atio
ns a
nd a
ppro
ved
code
s of
pra
ctic
e re
leva
nt to
ele
ctric
al a
nd p
lum
bing
mai
nten
ance
1.
3 Ex
plai
n w
hy it
is im
port
ant t
o al
way
s ad
here
to s
afet
y re
gula
tions
an
d co
des
of p
ract
ice
1.4
Stat
e th
e im
port
ance
of w
earin
g pe
rson
al p
rote
ctiv
e eq
uipm
ent
1.5
Iden
tify
whi
ch to
ols
and
equi
pmen
t are
mos
t app
ropr
iate
for
the
task
1.6
Des
crib
e th
e ac
tions
whi
ch m
ust b
e ta
ken
to w
arn
othe
rs o
f m
aint
enan
ce w
ork
1.7
Des
crib
e ho
w to
isol
ate
equi
pmen
t fro
m th
e su
pply
1.8
Stat
e w
hy e
quip
men
t mus
t be
isol
ated
bef
ore
mai
nten
ance
is
star
ted
1.9
Stat
e w
here
to tu
rn o
ff th
e su
pply
2. S
afel
y pr
epar
e to
car
ry o
ut
mai
nten
ance
2.1
Choo
se to
ols,
equ
ipm
ent a
nd p
erso
nal p
rote
ctiv
e eq
uipm
ent
appr
opria
te to
the
task
2.2
Expl
ain
why
it is
impo
rtan
t to
prev
ent f
aulty
equ
ipm
ent f
rom
be
ing
used
Copyright © 2021 Active IQ Ltd. Not for resale | 131
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
2.3
Bef
ore
star
ting
mai
nten
ance
, iso
late
the
equi
pmen
t fro
m th
e su
pply
2.
4 W
arn
othe
rs o
f the
wor
k be
ing
carr
ied
out a
nd th
e po
tent
ial
impa
ct o
n pr
emis
es a
nd fa
cilit
ies
3. K
now
how
to c
arry
out
bas
ic
elec
trica
l and
plu
mbi
ng
mai
nten
ance
3.1
Des
crib
e ho
w to
rem
ove
faul
ty c
ompo
nent
s
3.2
Stat
e th
e co
nseq
uenc
es o
f fai
ling
to d
ispo
se o
f fau
lty
com
pone
nts
corr
ectly
3.3
Expl
ain
why
it is
impo
rtan
t to
use
the
corr
ect r
epla
cem
ent p
arts
3.4
Des
crib
e th
e ap
prop
riate
met
hods
for
rem
ovin
g da
mag
ed p
arts
an
d fit
ting
repl
acem
ent c
ompo
nent
par
ts3.
5 G
ive
exam
ples
of n
eces
sary
adj
ustm
ents
and
how
to m
ake
them
4. C
arry
out
bas
ic e
lect
rical
and
pl
umbi
ng m
aint
enan
ce a
ccor
ding
to
inst
ruct
ions
4.1
Use
app
rove
d sa
fe w
orki
ng p
ract
ices
thro
ugho
ut th
e ta
sk
4.2
Rem
ove
faul
ty c
ompo
nent
s an
d di
spos
e of
them
app
ropr
iate
ly
4.3
Rem
ove
dam
aged
par
ts a
nd fi
t rep
lace
men
t par
ts o
r co
mpo
nent
s
4.4
Conn
ect t
he a
ppro
pria
te fi
tting
s an
d co
mpo
nent
s ac
cord
ing
to
proc
edur
es a
nd m
anuf
actu
rer’s
inst
ruct
ions
4.5
Mak
e an
y ne
cess
ary
adju
stm
ents
and
rea
ssem
ble
the
equi
pmen
t fo
llow
ing
mai
nten
ance
4.6
Rep
ort t
o th
e ap
prop
riate
per
son
any
mai
nten
ance
that
can
not
be c
ompl
eted
4.7
Rec
onne
ct th
e su
pply
acc
ordi
ng to
pro
cedu
res
132 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5. U
nder
stan
d ho
w to
car
ry o
ut p
ost-
mai
nten
ance
che
cks
5.1
Stat
e th
e pr
oced
ures
for
reco
nnec
ting
supp
ly
5.2
Des
crib
e ho
w to
che
ck th
at e
quip
men
t is
wor
king
pro
perly
fo
llow
ing
mai
nten
ance
5.3
Expl
ain
why
it is
impo
rtan
t to
leav
e eq
uipm
ent c
lean
and
saf
e to
us
e6.
Car
ry o
ut th
e ne
cess
ary
post
-m
aint
enan
ce c
heck
s6.
1 Ch
eck
equi
pmen
t is
wor
king
cor
rect
ly fo
llow
ing
mai
nten
ance
6.2
Ret
urn
tool
s an
d eq
uipm
ent t
o th
e ap
prop
riate
are
a in
a
cond
ition
rea
dy fo
r th
eir
next
use
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
133Copyright © 2021 Active IQ Ltd. Not for resale | 133
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
134 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: M
aint
ain
site
sec
urity
and
saf
ety
Leve
l:2
Cre
dit
valu
e:3
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. U
nder
stan
d th
e pr
inci
ples
of s
ite
secu
rity
and
safe
ty1.
1 D
escr
ibe
the
equi
pmen
t che
cks
and
pers
onal
saf
ety
prec
autio
ns
whi
ch m
ust b
e ta
ken,
and
the
cons
eque
nces
of n
ot d
oing
so
1.2
Giv
e ex
ampl
es o
f the
type
s of
sec
urity
bre
ach
whi
ch c
ould
occ
ur
1.3
Stat
e th
e pe
rson
(s)
to w
hom
any
sec
urity
bre
ach
shou
ld b
e re
port
ed, a
nd th
e co
nseq
uenc
es o
f not
doi
ng s
o1.
4 D
escr
ibe
the
limits
of o
wn
com
pete
nce
and
resp
onsi
bilit
y fo
r re
ctify
ing
secu
rity
brea
ches
, and
how
to r
ectif
y th
em1.
5 St
ate
the
orga
nisa
tion’
s re
quire
men
ts a
nd o
wn
pers
onal
in
stru
ctio
ns fo
r se
curit
y m
onito
ring,
and
why
it is
impo
rtan
t tha
t th
ese
are
follo
wed
cor
rect
ly1.
6 D
escr
ibe
why
it is
impo
rtan
t to
keep
acc
urat
e re
cord
s, w
hat t
he
reco
rds
shou
ld c
onta
in a
nd w
here
they
sho
uld
be s
tore
d1.
7 Id
entif
y th
e ot
her
peop
le in
volv
ed in
mai
ntai
ning
site
sec
urity
an
d w
hy it
is im
port
ant t
o lia
ise
with
them
2. C
arry
out
site
sec
urity
mon
itorin
g
acc
ordi
ng to
inst
ruct
ions
2.1
Fol
low
inst
ruct
ions
for
carr
ying
out
sec
urity
mon
itorin
g
2.2
Take
all
nece
ssar
y pr
ecau
tions
to m
inim
ise
risk
to s
elf a
nd
othe
rs d
urin
g se
curit
y m
onito
ring
2.3
Liai
se w
ith o
ther
s in
volv
ed w
hen
mai
ntai
ning
site
sec
urity
2.4
Iden
tify
brea
ches
of s
ecur
ityy 2.
5 R
epor
t any
bre
ache
s of
sec
urity
to th
e ap
prop
riate
per
son
Copyright © 2021 Active IQ Ltd. Not for resale | 135
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3. U
nder
stan
d ho
w to
mon
itor
secu
rity
syst
ems
3.1
Des
crib
e th
e ch
ecks
whi
ch m
ust b
e ca
rrie
d ou
t on
secu
rity
and
emer
genc
y eq
uipm
ent,
and
the
regu
larit
y w
ith w
hich
this
mus
t be
don
e3.
2 D
escr
ibe
how
to r
ecog
nise
mal
func
tions
and
/or
dam
age
to th
e eq
uipm
ent
3.3
Iden
tify
the
pers
on to
who
m e
quip
men
t mal
func
tions
sho
uld
be
repo
rted
, and
the
poss
ible
con
sequ
ence
s of
faili
ng to
do
this
4. C
arry
out
the
appr
opria
te
c
heck
s on
sec
urity
and
em
erge
ncy
e
quip
men
t
4.1
Carr
y ou
t the
nec
essa
ry c
heck
s on
sec
urity
and
em
erge
ncy
equi
pmen
t acc
ordi
ng to
man
ufac
ture
rs’ i
nstru
ctio
ns a
nd
legi
slat
ive
requ
irem
ents
4.2
Prom
ptly
rep
ort a
ny e
quip
men
t mal
func
tion
4.3
Take
act
ion
to a
ddre
ss s
ecur
ity a
nd s
afet
y is
sues
, with
in th
e lim
its o
f ow
n co
mpe
tenc
e an
d re
spon
sibi
lity
4.4
Keep
acc
urat
e re
cord
s of
the
outc
omes
of s
afet
y an
d se
curit
y m
onito
ring,
and
sto
re th
em a
ppro
pria
tely
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
.
136 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 137
Title
: Ch
eck
and
mai
ntai
n sp
ort/p
lay
surf
aces
and
equ
ipm
ent
Leve
l:2
Cre
dit
valu
e:3
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to c
heck
and
mai
ntai
n si
tes,
sur
face
s, e
quip
men
t and
pe
rimet
ers
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Iden
tify
rele
vant
sta
ndar
ds fo
r si
tes,
sur
face
s, e
quip
men
t and
pe
rimet
ers
1.2
Iden
tify
rele
vant
indu
stry
cod
es o
f pra
ctic
e
1.3
Des
crib
e re
leva
nt r
egul
atio
ns
1.4
Iden
tify
safe
guar
ds to
pro
tect
the
wor
k en
viro
nmen
t
1.5
Des
crib
e th
e or
gani
satio
n’s
reco
rdin
g an
d re
port
ing
proc
edur
es
2. K
now
how
to c
heck
site
s,
surf
aces
, equ
ipm
ent a
nd
perim
eter
s
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Iden
tify
info
rmat
ion
for
iden
tifyi
ng a
nd in
spec
ting
the
site
, su
rfac
es, e
quip
men
t and
per
imet
ers
2.2
Iden
tify
met
hods
of i
nter
pret
ing
sche
dule
s an
d ch
eckl
ists
2.3
List
type
s of
vis
ual c
heck
2.4
Des
crib
e th
e or
gani
satio
n’s
reco
rdin
g an
d re
port
ing
proc
edur
es
2.5
List
met
hods
of p
rovi
ding
evi
denc
e
2.6
Des
crib
e re
ason
s fo
r, an
d m
etho
ds o
f, ta
king
faci
litie
s ou
t of
serv
ice
2.7
Iden
tify
resp
onsi
bilit
ies
and
acco
unta
bilit
ies
rela
ting
to th
e co
mpl
etio
n of
insp
ectio
n sc
hedu
les
and
chec
klis
ts2.
8 Id
entif
y m
etho
ds o
f ide
ntify
ing,
sel
ectin
g an
d ob
tain
ing
the
reso
urce
s (e
quip
men
t and
mat
eria
ls)
need
ed fo
r m
aint
enan
ce
138 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3. B
e ab
le to
che
ck s
ites,
sur
face
s,
equi
pmen
t and
per
imet
ers
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
chec
king
and
mai
ntai
ning
spo
rt/p
lay
surf
aces
and
equ
ipm
ent.
Whe
n ch
ecki
ng s
ites,
sur
face
s,
equi
pmen
t and
per
imet
ers,
the
lear
ner
mus
t cov
er a
ll of
the
follo
win
g ty
pes:
a
che
cks
for
1 va
ndal
ism
2 m
isus
e of
equ
ipm
ent
3 sa
fety
of e
quip
men
t4
site
sec
urity
5 co
ntam
inan
ts
with
all
of th
e fo
llow
ing
type
s:b
v
isua
l ins
pect
ion
of1
site
2 su
rfac
es3
equi
pmen
t4
perim
eter
s
3.1
Loca
te th
e ar
eas
to b
e in
spec
ted
and
mai
ntai
ned
3.2
Che
ck a
ll th
e ite
ms
on th
e m
aint
enan
ce a
nd in
spec
tion
chec
klis
t an
d id
entif
y th
eir
imm
edia
te a
nd fu
ture
mai
nten
ance
nee
ds1
vand
alis
m
2 m
isus
e of
equ
ipm
ent
3 sa
fety
of e
quip
men
t
4 si
te s
ecur
ity
5 co
ntam
inan
ts
3.3
Iden
tify
any
item
s ad
ditio
nal t
o th
e ch
eckl
ist d
urin
g vi
sual
in
spec
tion
and
reco
rd th
ese
1 si
te
2 su
rfac
es
3 eq
uipm
ent
4 pe
rimet
ers
3.4
Rep
ort a
ny a
dditi
onal
item
s th
at a
re b
eyon
d ow
n le
vel o
f co
mpe
tenc
e to
mai
ntai
n, to
the
resp
onsi
ble
pers
on4.
Kno
w h
ow to
mai
ntai
n si
tes,
su
rfac
es, e
quip
men
t and
pe
rimet
ers
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Iden
tify
info
rmat
ion
rela
ting
to m
ater
ials
, met
hods
and
ser
vice
s us
ed in
the
mai
nten
ance
pro
cess
es
4.2
Iden
tify
met
hods
and
tech
niqu
es fo
r m
aint
aini
ng s
ites,
sur
face
s,
equi
pmen
t and
per
imet
ers
4.3
Des
crib
e th
e lim
its o
f ow
n au
thor
ity in
car
ryin
g ou
t mai
nten
ance
ac
tiviti
es
4.4
Iden
tify
met
hods
of d
ispo
sing
of h
azar
dous
and
non
-haz
ardo
us
was
te a
nd s
urpl
us r
esou
rces
Copyright © 2021 Active IQ Ltd. Not for resale | 139
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5. B
e ab
le to
mai
ntai
n si
tes,
sur
face
s,
equi
pmen
t and
per
imet
ers
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
chec
king
and
mai
ntai
ning
spo
rt/p
lay
surf
aces
and
equ
ipm
ent
Whe
n m
aint
aini
ng s
ites,
sur
face
s,
equi
pmen
t and
per
imet
ers
the
lear
ner
mus
t cov
er 4
of t
he fo
llow
ing
type
s:a
m
etho
ds1
repa
ir2
clea
ning
3 br
ushi
ng4
repl
acem
ent
5 tre
atm
ent
6 pr
otec
tion
7 re
-leve
lling
of l
oose
fill
5.1
Use
effe
ctiv
e an
d ap
prop
riate
mat
eria
ls a
nd m
etho
ds to
m
aint
ain
the
site
, sur
face
s, e
quip
men
t and
per
imet
ers
1 re
pair
2 cl
eani
ng
3 br
ushi
ng
4 re
plac
emen
t
5 tre
atm
ent
6 pr
otec
tion
7 re
-leve
lling
of l
oose
fill
5.2
Take
mea
sure
s to
pro
tect
the
wor
k en
viro
nmen
t
5.3
Dis
pose
of u
nwan
ted
mat
eria
ls fo
llow
ing
lega
l req
uire
men
ts a
nd
the
orga
nisa
tion’
s pr
oced
ures
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
3.3
and
3.4
only
, if n
o na
tura
lly o
ccur
ring
evid
ence
is a
vaila
ble.
U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
140 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 141
Title
: Co
ntrib
ute
to e
nviro
nmen
tal c
onse
rvat
ion
in a
ctiv
e le
isur
e an
d re
crea
tion
Leve
l:3
Cre
dit
valu
e:6
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to c
ontri
bute
to
envi
ronm
enta
l con
serv
atio
n in
ac
tive
leis
ure
and
recr
eatio
n
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Expl
ain
wha
t is
mea
nt b
y:•
envi
ronm
enta
l con
serv
atio
n
• su
stai
nabi
lity
• bi
o-di
vers
ity
1.2
Expl
ain
why
env
ironm
enta
l con
serv
atio
n is
impo
rtan
t to
own
orga
nisa
tion
1.3
Out
line
the
basi
c re
quire
men
ts o
f leg
isla
tion
that
is r
elev
ant t
o en
viro
nmen
tal c
onse
rvat
ion
1.4
Out
line
orga
nisa
tion’
s en
viro
nmen
tal m
anag
emen
t pla
n
1.5
Out
line
own
resp
onsi
bilit
ies
rela
ting
to e
nviro
nmen
tal
cons
erva
tion
1.6
Out
line
avai
labl
e bu
dget
s an
d ot
her
orga
nisa
tiona
l con
stra
ints
1.7
List
age
ncie
s an
d ot
her
orga
nisa
tions
that
can
pro
vide
in
form
atio
n an
d ad
vice
on
envi
ronm
enta
l con
serv
atio
n1.
8 D
escr
ibe
how
to m
ake
sugg
estio
ns to
impr
ove
envi
ronm
enta
l co
nser
vatio
n in
ow
n or
gani
satio
n1.
9 D
escr
ibe
why
it is
impo
rtan
t to
try
to c
ontin
uous
ly im
prov
e en
viro
nmen
tal c
onse
rvat
ion
142 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
2. K
now
how
to c
ontri
bute
to
man
agin
g re
sour
ces
in a
su
stai
nabl
e w
ay
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
2.1
Expl
ain
why
it is
impo
rtan
t to
man
age
reso
urce
s re
spon
sibl
y
2.2
Iden
tify
the
mai
n m
etho
ds a
n or
gani
satio
n ca
n us
e to
red
uce
was
te in
: •
ener
gy
• w
ater
• m
ater
ials
2.3
Out
line
the
type
s of
res
ourc
es a
n or
gani
satio
n ca
n re
-use
2.4
Out
line
mai
n m
etho
ds b
y w
hich
an
orga
nisa
tion
can
re-u
se
reso
urce
s an
d th
e pr
oced
ures
that
sho
uld
be fo
llow
ed2.
5 O
utlin
e th
e ty
pes
of r
esou
rces
an
orga
nisa
tion
can
recy
cle
2.6
Out
line
the
mai
n m
etho
ds b
y w
hich
an
orga
nisa
tion
can
recy
cle
reso
urce
s (in
clud
ing
com
post
ing)
and
the
proc
edur
es to
follo
w2.
7 Li
st th
e ty
pes
of r
esou
rces
that
hav
e an
impa
ct o
n th
e en
viro
nmen
t 2.
8 D
escr
ibe
how
the
impa
ct o
n th
e en
viro
nmen
t by
use
of
reso
urce
s ca
n be
min
imis
ed2.
9 D
escr
ibe
why
it is
impo
rtan
t to
mai
ntai
n eq
uipm
ent a
ccor
ding
to
the
man
ufac
ture
rs’ i
nstru
ctio
ns
2.10
Des
crib
e th
e im
pact
poo
rly m
aint
aine
d eq
uipm
ent c
an h
ave
on
the
envi
ronm
ent
2.11
Out
line
ener
gy c
onse
rvat
ion
and
the
use
of ‘g
reen
tran
spor
t’
2.12
Out
line
why
it is
impo
rtan
t to
use
loca
lly p
rodu
ced
reso
urce
s w
here
ver
poss
ible
Copyright © 2021 Active IQ Ltd. Not for resale | 143
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3. B
e ab
le to
con
tribu
te to
man
agin
g re
sour
ces
in a
sus
tain
able
way
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
cont
ribut
ing
to e
nviro
nmen
tal
cons
erva
tion
in a
ctiv
e le
isur
e an
d re
crea
tion.
W
hen
cont
ribut
ing
to m
anag
ing
reso
urce
s in
a s
usta
inab
le w
ay, t
he
lear
ner
mus
t cov
er 6
of t
he fo
llow
ing
type
s:a
r
espo
nsib
ilitie
s fo
r1
pollu
tion
prev
entio
n 2
was
te r
educ
tion
3 w
aste
re-
use
4 w
aste
rec
yclin
g (in
clud
ing
com
post
ing)
5 en
ergy
con
serv
atio
n (in
clud
ing
the
p
rom
otio
n of
‘gre
en’ t
rans
port
)6
wat
er c
onse
rvat
ion
and
re-u
se7
spec
ifyin
g, p
urch
asin
g an
d us
ing
ra
w m
ater
ials
, pro
duct
s
and
equi
pmen
t tha
t hav
e as
littl
e
envi
ronm
enta
l im
pact
as
poss
ible
8 us
ing
tradi
tiona
l met
hods
and
mat
eria
ls th
at a
re a
ppro
pria
te to
own
loca
lity
with
all
of th
e fo
llow
ing
type
s:b
re
sour
ces
1 en
ergy
: all
fuel
s an
d el
ectri
city
2 w
ater
3 al
l oth
er m
ater
ials
rele
vant
to o
wn
job
3.1
Iden
tify
and
agre
e ow
n re
spon
sibi
litie
s fo
r m
anag
ing
reso
urce
s
a
res
pons
ibili
ties
for
1 po
llutio
n pr
even
tion
2 w
aste
red
uctio
n
3 w
aste
re-
use
4 w
aste
rec
yclin
g (in
clud
ing
com
post
ing)
5 en
ergy
con
serv
atio
n (in
clud
ing
the
prom
otio
n of
‘gre
en’ t
rans
port
)
6 w
ater
con
serv
atio
n an
d re
-use
7 sp
ecify
ing,
pur
chas
ing
and
usin
g ra
w m
ater
ials
, pro
duct
s an
d
equi
pmen
t tha
t hav
e as
littl
e en
viro
nmen
tal i
mpa
ct a
s po
ssib
le
8 us
ing
tradi
tiona
l met
hods
and
mat
eria
ls th
at a
re a
ppro
pria
te to
own
loca
lity
b
reso
urce
s
1 en
ergy
: all
fuel
s an
d el
ectri
city
2 w
ater
3 al
l oth
er m
ater
ials
rele
vant
to o
wn
job
144 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
all
of th
e fo
llow
ing
type
s:c
ad
vice
and
info
rmat
ion
1 fro
m w
ork
colle
ague
s2
from
ext
erna
l org
anis
atio
ns
3.2
Carr
y ou
t ow
n re
spon
sibi
litie
s fo
r m
anag
ing
reso
urce
s as
agr
eed
a r
espo
nsib
ilitie
s fo
r
1 po
llutio
n pr
even
tion
2 w
aste
red
uctio
n
3 w
aste
re-
use
4 w
aste
rec
yclin
g (in
clud
ing
com
post
ing)
5 en
ergy
con
serv
atio
n (in
clud
ing
the
prom
otio
n of
‘gre
en’ t
rans
port
)
6 w
ater
con
serv
atio
n an
d re
-use
7 sp
ecify
ing,
pur
chas
ing
and
usin
g ra
w m
ater
ials
, pro
duct
s an
d
equi
pmen
t tha
t hav
e as
littl
e en
viro
nmen
tal i
mpa
ct a
s po
ssib
le
8 us
ing
tradi
tiona
l met
hods
and
mat
eria
ls th
at a
re a
ppro
pria
te to
own
loca
lity
b re
sour
ces
1 en
ergy
: all
fuel
s an
d el
ectri
city
2 w
ater
3 al
l oth
er m
ater
ials
rele
vant
to o
wn
job
3.3
Mai
ntai
n eq
uipm
ent a
ccor
ding
to m
anuf
actu
rers
’ ins
truct
ions
Copyright © 2021 Active IQ Ltd. Not for resale | 145
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3.4
Get
adv
ice
and
info
rmat
ion
on m
anag
ing
reso
urce
s in
a
sust
aina
ble
way
whe
n ne
eded
c ad
vice
and
info
rmat
ion
1 fro
m w
ork
colle
ague
s
2 fro
m e
xter
nal o
rgan
isat
ions
b re
sour
ces
1 en
ergy
: all
fuel
s an
d el
ectri
city
2 w
ater
3 al
l oth
er m
ater
ials
rele
vant
to o
wn
job
3.5
Wor
k w
ithin
the
budg
et a
nd o
ther
org
anis
atio
nal c
onst
rain
ts
3.6
Mak
e su
gges
tions
on
how
to im
prov
e th
e m
anag
emen
t of
reso
urce
s w
ithin
ow
n or
gani
satio
n
1 en
ergy
: all
fuel
s an
d el
ectri
city
2 w
ater
3 al
l oth
er m
ater
ials
rele
vant
to o
wn
job
146 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4. K
now
how
to c
ontri
bute
to th
e go
od e
colo
gica
l man
agem
ent o
f ou
tdoo
r ar
eas
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
4.1
Out
line
why
it is
impo
rtan
t to
sust
ain
and
deve
lop:
• bo
unda
ries,
bor
ders
and
buf
fer
zone
s
• fo
rmal
gar
dens
• gr
assl
and,
moo
r, he
ath
and
othe
r op
en a
reas
• tre
es a
nd w
oodl
and
area
s
• riv
ers,
stre
ams,
pon
ds a
nd w
etla
nd a
reas
4.2
Des
crib
e th
e m
ain
met
hods
an
orga
nisa
tion
can
use
to s
usta
in
and
deve
lop:
• bo
unda
ries,
bor
ders
and
buf
fer
zone
s
• fo
rmal
gar
dens
• gr
assl
and,
moo
r, he
ath
and
othe
r op
en a
reas
• tre
es a
nd w
oodl
and
area
s
• riv
ers,
stre
ams,
pon
ds a
nd w
etla
nd a
reas
4.3
Out
line
how
to c
reat
e ‘w
ild a
reas
’, fo
r ex
ampl
e w
ildflo
wer
m
eado
ws
4.4
Out
line
how
to in
stal
l fea
ture
s su
ch a
s ne
stin
g bo
xes
and
log
pile
s to
attr
act a
nd b
enefi
t wild
life
4.5
Des
crib
e w
hy it
is im
port
ant t
o us
e tra
ditio
nal m
ater
ials
and
m
etho
ds w
hen
cons
truct
ing
boun
darie
s, p
aths
and
roa
ds
Copyright © 2021 Active IQ Ltd. Not for resale | 147
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4.6
Des
crib
e th
e m
ater
ials
and
met
hods
that
sho
uld
be u
sed
to
cons
truct
bou
ndar
ies,
pat
hs a
nd r
oads
4.7
List
the
type
s of
bui
ldin
g an
d ot
her
mat
eria
ls th
at s
houl
d be
av
oide
d an
d w
hy
4.8
Stat
e th
e m
ain
type
s of
nat
ive
spec
ies
of p
lant
s on
ow
n si
te
4.9
Iden
tify
the
corr
ect t
imes
and
met
hods
that
sho
uld
be u
sed
to
plan
t and
mai
ntai
n th
e m
ain
type
s of
nat
ive
spec
ies
of p
lant
s on
ow
n si
te, f
rom
the
poin
t of v
iew
of t
he h
ealth
of t
he p
lant
and
th
e im
pact
on
loca
l wild
life
4.10
Des
crib
e ho
w to
dea
l with
cut
tings
, for
exa
mpl
e gr
ass
cutti
ngs,
lo
gs a
nd p
runi
ngs,
in a
way
mos
t app
ropr
iate
to th
e si
te
4.11
Des
crib
e w
hy it
is im
port
ant t
o de
al w
ith c
uttin
gs in
a w
ay
mos
t app
ropr
iate
to th
e si
te
4.12
Sta
te th
e m
ain
type
s of
wild
life
loca
l to
own
site
, in
part
icul
ar
thos
e th
at a
re v
ulne
rabl
e an
d in
nee
d of
enc
oura
gem
ent a
nd
prot
ectio
n
4.13
Des
crib
e ho
w to
enc
oura
ge a
nd p
rote
ct th
e m
ain
type
s of
w
ildlif
e lo
cal t
o ow
n si
te
4.14
Lis
t the
type
s of
pla
nts
and
wild
life
that
sho
uld
not b
e in
trodu
ced
4.15
Des
crib
e w
hy c
erta
in ty
pes
of p
lant
s an
d w
ildlif
e sh
ould
not
be
intro
duce
d
4.16
Des
crib
e w
hy it
may
be
nece
ssar
y to
man
age/
enco
urag
e ce
rtai
n ty
pes
of lo
cal w
ildlif
e
4.17
Des
crib
e ac
cept
able
met
hods
for
man
agin
g/en
cour
agin
g ce
rtai
n ty
pes
of lo
cal w
ildlif
e
4.18
Des
crib
e th
e di
ffere
nce
betw
een
wan
ted
and
unw
ante
d pl
ants
4.19
Des
crib
e ho
w to
man
age
unw
ante
d pl
ants
148 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4.20
Out
line
how
to s
elec
t and
use
che
mic
als
(her
bici
des
and
pest
icid
es)
in a
way
that
is n
ot d
etrim
enta
l to
the
natu
ral
envi
ronm
ent
4.21
Out
line
the
requ
irem
ent f
or a
ppro
pria
te c
hem
ical
app
licat
ion
cert
ifica
tes
5. B
e ab
le to
con
tribu
te to
the
good
ec
olog
ical
man
agem
ent o
f out
door
ar
eas
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
cont
ribut
ing
to e
nviro
nmen
tal
cons
erva
tion
in a
ctiv
e le
isur
e an
d re
crea
tion
Whe
n co
ntrib
utin
g to
the
good
ec
olog
ical
man
agem
ent o
f out
door
ar
eas,
the
lear
ner
mus
t cov
er 5
of t
he
follo
win
g ty
pes:
a
res
pons
ibili
ties
for
1 co
nser
ving
and
pro
tect
ing
exis
ting
w
ildlif
e an
d ha
bita
ts2
grow
ing
and
plan
ting
trees
and
othe
r pl
ants
(no
rmal
ly n
ativ
e
spec
ies)
that
attr
act a
nd b
enefi
t
inse
cts
and
othe
r an
imal
s3
man
agin
g ou
tdoo
r ar
eas
in a
natu
ralis
tic w
ay th
at e
ncou
rage
s
wild
life
to th
rive
4 cr
eatin
g ne
w h
abita
ts a
nd ‘w
ild
ar
eas’
5
inst
allin
g fe
atur
es th
at a
ttrac
t and
bene
fit w
ildlif
e
5.1
Iden
tify
and
agre
e ow
n re
spon
sibi
litie
s fo
r m
anag
ing
outd
oor
area
s in
way
s th
at b
enefi
t wild
life
a r
espo
nsib
ilitie
s fo
r
1 co
nser
ving
and
pro
tect
ing
exis
ting
wild
life
and
habi
tats
2 gr
owin
g an
d pl
antin
g tre
es a
nd o
ther
pla
nts
(nor
mal
ly n
ativ
e
spec
ies)
that
attr
act a
nd b
enefi
t ins
ects
and
oth
er a
nim
als
3 m
anag
ing
outd
oor
area
s in
a n
atur
alis
tic w
ay th
at e
ncou
rage
s
wild
life
to th
rive
4 cr
eatin
g ne
w h
abita
ts a
nd ‘w
ild a
reas
’
5 in
stal
ling
feat
ures
that
attr
act a
nd b
enefi
t wild
life
6 us
ing
appr
opria
te b
uild
ing
mat
eria
ls a
nd e
quip
men
t
7 de
alin
g w
ith c
uttin
gs a
nd o
ther
hor
ticul
tura
l was
te p
rope
rly
b na
tura
l env
iron
men
t
1 bo
unda
ries,
bor
ders
and
buf
fer
zone
s
2 fo
rmal
gar
dens
Copyright © 2021 Active IQ Ltd. Not for resale | 149
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
6 us
ing
appr
opria
te b
uild
ing
m
ater
ials
and
equ
ipm
ent
7 de
alin
g w
ith c
uttin
gs a
nd o
ther
hort
icul
tura
l was
te p
rope
rly
with
3 o
f the
follo
win
g ty
pes:
b
natu
ral e
nviron
men
t1
boun
darie
s, b
orde
rs a
nd b
uffe
r
zone
s2
form
al g
arde
ns3
gras
slan
d, m
oor,
heat
h an
d ot
her
op
en a
reas
4 tre
es a
nd w
oodl
and
area
s5
river
s, s
tream
s, p
onds
and
wet
land
area
s
with
all
of th
e fo
llow
ing
type
s:c
ad
vice
and
info
rmat
ion
1 fro
m w
ork
colle
ague
s2
from
ext
erna
l org
anis
atio
ns
3 gr
assl
and,
moo
r, he
ath
and
othe
r op
en a
reas
4 tre
es a
nd w
oodl
and
area
s
5 riv
ers,
stre
ams,
pon
ds a
nd w
etla
nd a
reas
5.2
Carr
y ou
t ow
n re
spon
sibi
litie
s fo
r m
anag
ing
outs
ide
area
s in
w
ays
that
ben
efit w
ildlif
e
a r
espo
nsib
ilitie
s fo
r
1 co
nser
ving
and
pro
tect
ing
exis
ting
wild
life
and
habi
tats
2 gr
owin
g an
d pl
antin
g tre
es a
nd o
ther
pla
nts
(nor
mal
ly n
ativ
e
spec
ies)
that
attr
act a
nd b
enefi
t ins
ects
and
oth
er a
nim
als
3 m
anag
ing
outd
oor
area
s in
a n
atur
alis
tic w
ay th
at e
ncou
rage
s
wild
life
to th
rive
4 cr
eatin
g ne
w h
abita
ts a
nd ‘w
ild a
reas
’
5 in
stal
ling
feat
ures
that
attr
act a
nd b
enefi
t wild
life
6 us
ing
appr
opria
te b
uild
ing
mat
eria
ls a
nd e
quip
men
t
7 de
alin
g w
ith c
uttin
gs a
nd o
ther
hor
ticul
tura
l was
te p
rope
rly
b na
tura
l env
iron
men
t
1 bo
unda
ries,
bor
ders
and
buf
fer
zone
s
2 fo
rmal
gar
dens
150 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3 gr
assl
and,
moo
r, he
ath
and
othe
r op
en a
reas
4 tre
es a
nd w
oodl
and
area
s
5 riv
ers,
stre
ams,
pon
ds a
nd w
etla
nd a
reas
5.3
Get
adv
ice
and
info
rmat
ion
on m
anag
ing
outs
ide
area
s in
way
s th
at b
enefi
t wild
life
whe
n ne
cess
ary
c ad
vice
and
info
rmat
ion
1 fro
m w
ork
colle
ague
s
2 fro
m e
xter
nal o
rgan
isat
ions
b na
tura
l env
iron
men
t
1 bo
unda
ries,
bor
ders
and
buf
fer
zone
s
2 fo
rmal
gar
dens
3 gr
assl
and,
moo
r, he
ath
and
othe
r op
en a
reas
4 tre
es a
nd w
oodl
and
area
s
5 riv
ers,
stre
ams,
pon
ds a
nd w
etla
nd a
reas
5.4
Mak
e su
gges
tions
on
how
to m
anag
e ou
tsid
e ar
eas
in w
ays
that
be
nefit
wild
life
1 bo
unda
ries,
bor
ders
and
buf
fer
zone
s
Copyright © 2021 Active IQ Ltd. Not for resale | 151
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
2 fo
rmal
gar
dens
3 gr
assl
and,
moo
r, he
ath
and
othe
r op
en a
reas
4 tre
es a
nd w
oodl
and
area
s
5 riv
ers,
stre
ams,
pon
ds a
nd w
etla
nd a
reas
6. K
now
how
to p
rovi
de in
form
atio
n an
d ad
vice
on
envi
ronm
enta
l is
sues
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
6.1
Out
line
why
it is
impo
rtan
t to
prov
ide
info
rmat
ion
and
advi
ce o
n th
e lo
cal e
nviro
nmen
t and
met
hods
of s
usta
inin
g it
to v
isito
rs
and
colle
ague
s6.
2 Li
st th
e m
ain
met
hods
ava
ilabl
e fo
r pr
ovid
ing
info
rmat
ion
and
advi
ce6.
3 O
utlin
e w
hy it
is im
port
ant t
o in
form
vis
itors
abo
ut p
roce
dure
s fo
r m
anag
ing
reso
urce
s re
spon
sibl
y an
d th
e re
ason
s fo
r th
is6.
4 D
escr
ibe
how
to s
ite a
nd m
aint
ain
inte
rpre
tatio
n bo
ards
and
le
aflet
s ab
out t
he n
atur
al e
nviro
nmen
t 6.
5 D
escr
ibe
how
to d
evel
op a
nd in
volv
e vi
sito
rs in
act
iviti
es th
at
prom
ote
thei
r un
ders
tand
ing
of e
nviro
nmen
tal c
onse
rvat
ion
6.6
Stat
e th
e ty
pes
of c
onfli
ct th
at m
ay a
rise
betw
een
visi
tors
and
th
e or
gani
satio
n 6.
7 D
escr
ibe
how
to d
eal w
ith c
onfli
ct th
at m
ay a
rise
betw
een
visi
tors
and
the
orga
nisa
tion
6.8
List
type
s of
‘env
ironm
enta
lly fr
iend
ly’ t
rans
port
that
vis
itors
sh
ould
be
enco
urag
ed to
use
6.9
Des
crib
e ho
w to
enc
oura
ge th
e us
e of
‘env
ironm
enta
lly fr
iend
ly’
trans
port
6.10
Des
crib
e w
hy it
is im
port
ant t
o en
cour
age
visi
tors
to b
uy lo
cal
food
and
pro
duce
and
con
tribu
te to
the
loca
l eco
nom
y6.
11 D
escr
ibe
how
to e
ncou
rage
vis
itors
to b
uy lo
cal f
ood
and
prod
uce
and
cont
ribut
e to
the
loca
l eco
nom
y
152 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
7. B
e ab
le to
pro
vide
info
rmat
ion
and
advi
ce o
n en
viro
nmen
tal i
ssue
s
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
cont
ribut
ing
to e
nviro
nmen
tal
cons
erva
tion
in a
ctiv
e le
isur
e an
d re
crea
tion
Whe
n pr
ovid
ing
info
rmat
ion
and
advi
ce o
n en
viro
nmen
tal i
ssue
s, th
e le
arne
r m
ust c
over
3 o
f the
follo
win
g ty
pes:
a
info
rmat
ion
and
advi
ce in
the
fo
rm o
f1
info
rmat
ion/
inte
rpre
tatio
n bo
ards
2 le
aflet
s3
spok
en4
invo
lvin
g vi
sito
rs in
env
ironm
enta
l
activ
ities
with
4 o
f the
follo
win
g ty
pes:
b
in
form
atio
n an
d ad
vice
co
vering
1 m
anag
ing
reso
urce
s in
a
su
stai
nabl
e w
ay2
the
natu
ral e
nviro
nmen
t3
sust
aini
ng a
nd d
evel
opin
g th
e
natu
ral e
nviro
nmen
t4
nois
e an
d lig
ht p
ollu
tion
5 ‘g
reen
’ tra
nspo
rt is
sues
6 th
e im
port
ance
of b
uyin
g lo
cal
pr
oduc
e (p
artic
ular
ly lo
cal,
se
ason
al fo
od)
and
supp
ortin
g th
e
loca
l eco
nom
y
7.1
Iden
tify
and
agre
e ow
n re
spon
sibi
litie
s fo
r pr
ovid
ing
info
rmat
ion
and
advi
ce o
n en
viro
nmen
tal c
onse
rvat
ion
a in
form
atio
n an
d ad
vice
in t
he for
m o
f
1 in
form
atio
n/in
terp
reta
tion
boar
ds
2 le
aflet
s
3 sp
oken
4 in
volv
ing
visi
tors
in e
nviro
nmen
tal a
ctiv
ities
b in
form
atio
n an
d ad
vice
cov
erin
g
1 m
anag
ing
reso
urce
s in
a s
usta
inab
le w
ay
2 th
e na
tura
l env
ironm
ent
3 su
stai
ning
and
dev
elop
ing
the
natu
ral e
nviro
nmen
t
4 no
ise
and
light
pol
lutio
n
5 ‘g
reen
’ tra
nspo
rt is
sues
6 th
e im
port
ance
of b
uyin
g lo
cal p
rodu
ce (
part
icul
arly
loca
l,
seas
onal
food
) an
d su
ppor
ting
the
loca
l eco
nom
y
7.2
Prov
ide
info
rmat
ion
and
advi
ce to
peo
ple
on th
e si
te w
hen
nece
ssar
y
a in
form
atio
n an
d ad
vice
in t
he for
m o
f
Copyright © 2021 Active IQ Ltd. Not for resale | 153
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1 in
form
atio
n/in
terp
reta
tion
boar
ds
2 le
aflet
s
3 sp
oken
4 in
volv
ing
visi
tors
in e
nviro
nmen
tal a
ctiv
ities
b in
form
atio
n an
d ad
vice
cov
erin
g
1 m
anag
ing
reso
urce
s in
a s
usta
inab
le w
ay
2 th
e na
tura
l env
ironm
ent
3 su
stai
ning
and
dev
elop
ing
the
natu
ral e
nviro
nmen
t
4 no
ise
and
light
pol
lutio
n
5 ‘g
reen
’ tra
nspo
rt is
sues
6 th
e im
port
ance
of b
uyin
g lo
cal p
rodu
ce (
part
icul
arly
loca
l,
seas
onal
food
) an
d su
ppor
ting
the
loca
l eco
nom
y
7.3
Prov
ide
info
rmat
ion
and
advi
ce th
at is
cle
ar a
nd e
asily
un
ders
tood
a in
form
atio
n an
d ad
vice
in t
he for
m o
f
1 in
form
atio
n/in
terp
reta
tion
boar
ds
2 le
aflet
s
154 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3 sp
oken
4 in
volv
ing
visi
tors
in e
nviro
nmen
tal a
ctiv
ities
b in
form
atio
n an
d ad
vice
cov
erin
g
1 m
anag
ing
reso
urce
s in
a s
usta
inab
le w
ay
2 th
e na
tura
l env
ironm
ent
3 su
stai
ning
and
dev
elop
ing
the
natu
ral e
nviro
nmen
t
4 no
ise
and
light
pol
lutio
n
5 ‘g
reen
’ tra
nspo
rt is
sues
6 th
e im
port
ance
of b
uyin
g lo
cal p
rodu
ce (
part
icul
arly
loca
l,
seas
onal
food
) an
d su
ppor
ting
the
loca
l eco
nom
y
7.4
Mak
e su
re e
nviro
nmen
tal a
ctiv
ities
are
enj
oyab
le fo
r vi
sito
rs
7.5
Expl
ain
the
reas
ons
for
the
info
rmat
ion
and
advi
ce p
rovi
ded
a in
form
atio
n an
d ad
vice
in t
he for
m o
f
1 in
form
atio
n/in
terp
reta
tion
boar
ds
2 le
aflet
s
3 sp
oken
Copyright © 2021 Active IQ Ltd. Not for resale | 155
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4 in
volv
ing
visi
tors
in e
nviro
nmen
tal a
ctiv
ities
b in
form
atio
n an
d ad
vice
cov
erin
g
1 m
anag
ing
reso
urce
s in
a s
usta
inab
le w
ay
2 th
e na
tura
l env
ironm
ent
3 su
stai
ning
and
dev
elop
ing
the
natu
ral e
nviro
nmen
t
4 no
ise
and
light
pol
lutio
n
5 ‘g
reen
’ tra
nspo
rt is
sues
6 th
e im
port
ance
of b
uyin
g lo
cal p
rodu
ce (
part
icul
arly
loca
l,
seas
onal
food
) an
d su
ppor
ting
the
loca
l eco
nom
y
7.6
Dea
l with
any
con
flict
sen
sitiv
ely
and
in li
ne w
ith o
wn
orga
nisa
tion’
s pr
oced
ures
7.7
Mak
e su
gges
tions
to im
prov
e th
e in
form
atio
n an
d ad
vice
ow
n or
gani
satio
n pr
ovid
esEvi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
4.6
only
, if t
here
is n
o na
tura
lly o
ccur
ring
evid
ence
is a
vaila
ble.
Use
of su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
156 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 157
Title
: M
aint
ain
the
safe
ty o
f the
poo
l env
ironm
ent a
nd it
s us
ers
Leve
l:2
Cre
dit
valu
e:4
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to p
repa
re a
nd
mai
ntai
n a
heal
thy
and
safe
poo
l en
viro
nmen
t
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Des
crib
e th
e ty
pes
of h
azar
ds w
hich
may
occ
ur
1.2
Des
crib
e ho
w to
look
for
diffe
rent
type
s of
haz
ards
and
pro
vide
th
e pr
oper
res
pons
e to
eac
h
1.3
Out
line
the
rule
s, r
egul
atio
ns a
nd b
ye-la
ws
cove
ring
the
pool
in
clud
ing
Hea
lth a
nd S
afet
y at
Wor
k Ac
t, an
d H
ealth
and
Saf
ety
Exec
utiv
e’s
‘Man
agin
g H
ealth
and
Saf
ety
in S
wim
min
g Po
ols’
1.4
Des
crib
e th
e ty
pes
of e
mer
genc
y eq
uipm
ent r
equi
red
1.5
Iden
tify
whe
re e
mer
genc
y eq
uipm
ent i
s ke
pt
1.6
Des
crib
e ho
w to
mai
ntai
n em
erge
ncy
equi
pmen
t
1.7
Out
line
the
chec
ks r
equi
red
for
each
type
of p
ool e
nviro
nmen
t
1.8
Out
line
wha
t rec
ords
nee
d to
be
kept
1.9
Des
crib
e ho
w to
com
plet
e re
quire
d re
cord
s
158 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
2. B
e ab
le to
pre
pare
and
mai
ntai
n a
heal
thy
and
safe
poo
l env
ironm
ent
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
mai
ntai
ning
the
safe
ty o
f the
poo
l en
viro
nmen
t and
its
user
s.
Whe
n pr
epar
ing
and
mai
ntai
n a
heal
thy
and
safe
poo
l env
ironm
ent,
the
lear
ner
mus
t cov
er 2
of t
he
follo
win
g ty
pes:
a
poo
l1
conv
entio
nal p
ools
2 le
isur
e po
ols
3 di
ving
poo
ls
with
3 o
f the
follo
win
g ty
pes:
b
fac
ilitie
s1
wat
er fe
atur
es2
play
equ
ipm
ent
3 po
ol s
urro
unds
4 si
gnag
e5
mov
eabl
e flo
ors
6 po
ol h
oist
s
with
3 o
f the
follo
win
g ty
pes:
c
em
erge
ncy
equi
pmen
t1
stre
tche
rs2
pool
sid
e re
scue
aid
s3
first
aid
equ
ipm
ent,
incl
udin
g
de
fibril
lato
rs
4 co
mm
unic
atio
ns e
quip
men
t5
cam
eras
and
com
pute
r-ai
ded
su
rvei
llanc
e sy
stem
s
2.1
Carr
y ou
t vis
ual w
ater
qua
lity
and
othe
r sa
fety
che
cks
of th
e po
ol
and
its fa
cilit
ies,
com
plyi
ng w
ith o
rgan
isat
iona
l req
uire
men
ts,
and
with
min
imal
dis
rupt
ion
to n
orm
al a
ctiv
ities
as
poss
ible
1 w
ater
feat
ures
2 pl
ay e
quip
men
t
a p
ool
1 co
nven
tiona
l poo
ls
2 le
isur
e po
ols
3 di
ving
poo
ls
b fac
ilitie
s
1 w
ater
feat
ures
2 pl
ay e
quip
men
t
3 po
ol s
urro
unds
Copyright © 2021 Active IQ Ltd. Not for resale | 159
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4 si
gnag
e
5 m
ovea
ble
floor
s
6 po
ol h
oist
s
2.2
Iden
tify
and
asse
ss a
ny h
azar
ds
2.3
Dea
l with
any
haz
ards
qui
ckly
, fol
low
ing
orga
nisa
tiona
l and
lega
l re
quire
men
ts
2.4
Chec
k an
d st
ore
emer
genc
y eq
uipm
ent
corr
ectly
1 st
retc
hers
2 po
ol s
ide
resc
ue a
ids
3 fir
st a
id e
quip
men
t, in
clud
ing
defib
rilla
tors
2.5
Mak
e an
y re
quire
d re
port
s an
d co
mpl
ete
rele
vant
rec
ords
3. K
now
how
to s
uper
vise
poo
l ac
tiviti
es
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
3.1
Des
crib
e th
e ty
pes
of a
dvic
e an
d as
sist
ance
whi
ch e
ach
of th
e di
ffere
nt ty
pes
of c
usto
mer
may
req
uire
3.2
Des
crib
e th
e m
ost a
ppro
pria
te w
ay o
f pro
vidi
ng a
dvic
e an
d as
sist
ance
to d
iffer
ent t
ypes
of c
usto
mer
s
3.3
Out
line
the
norm
al o
pera
ting
proc
edur
es fo
r th
e po
ol
3.4
Iden
tify
staf
fing
leve
ls fo
r di
ffere
nt ty
pes
of a
ctiv
ities
and
wha
t to
do if
thes
e ar
e no
t ade
quat
e
160 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3.5
Out
line
the
type
s of
haz
ards
whi
ch m
ay o
ccur
3.6
Des
crib
e ho
w to
look
for
diffe
rent
type
s of
haz
ards
and
pro
vide
th
e pr
oper
res
pons
e to
eac
h
3.7
Out
line
the
prin
cipl
es o
f wat
er s
afet
y an
d ac
cide
nt p
reve
ntio
n
3.8
Out
line
the
role
of t
he li
fegu
ard
3.9
Des
crib
e ho
w th
e po
ol is
zon
ed fo
r ef
fect
ive
supe
rvis
ion
3.10
Des
crib
e th
e ef
fect
of t
he p
ool e
nviro
nmen
t on
safe
ty
3.11
Out
line
whe
n an
d ho
w to
com
mun
icat
e w
ith c
usto
mer
s
4. B
e ab
le to
sup
ervi
se p
ool a
ctiv
ities
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
mai
ntai
ning
the
safe
ty o
f the
poo
l en
viro
nmen
t and
its
user
sW
hen
supe
rvis
ing
pool
act
iviti
es, t
he
lear
ner
mus
t cov
er 2
of t
he fo
llow
ing
type
s:a
p
ool
1 co
nven
tiona
l poo
ls2
leis
ure
pool
s3
divi
ng p
ools
4.1
Appl
y th
e or
gani
satio
nal a
dmis
sion
s po
licy
4.2
Obs
erve
act
iviti
es c
aref
ully
and
con
tinuo
usly
in th
e po
ol a
rea
bein
g su
perv
ised
b a
ctiv
ities
1 le
isur
e sw
imm
ing
2 la
ne s
wim
min
g
3 di
ving
and
jum
ping
4 or
gani
sed
gam
es
Copyright © 2021 Active IQ Ltd. Not for resale | 161
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
4 o
f the
follo
win
g ty
pes:
b
act
iviti
es1
leis
ure
swim
min
g2
lane
sw
imm
ing
3 di
ving
and
jum
ping
4 or
gani
sed
gam
es5
sub-
aqua
6 ca
noei
ng7
teac
hing
of s
wim
min
g
with
2 o
f the
follo
win
g ty
pes:
c
cus
tom
er1
adul
ts2
child
ren
3 cu
stom
ers
with
par
ticul
ar n
eeds
with
all
of th
e fo
llow
ing
type
s:d
h
azar
d 1
inad
equa
te a
dult
supe
rvis
ion
of
ch
ildre
n2
unac
cept
able
cus
tom
er b
ehav
iour
3 fa
ilure
of e
quip
men
t4
poor
wat
er q
ualit
y5
phys
ical
haz
ards
with
4 o
f the
follo
win
g ty
pes:
e
way
s to
com
mun
icat
e 1
spee
ch2
hand
sig
nals
3 w
hist
les
4 al
arm
sys
tem
s5
publ
ic a
ddre
ss6
radi
o
5 su
b-aq
ua
6 ca
noei
ng
7 te
achi
ng o
f sw
imm
ing
a
poo
l
1 co
nven
tiona
l poo
ls
2 le
isur
e po
ols
3 di
ving
poo
ls
4.3
Giv
e cu
stom
ers
any
info
rmat
ion
and
help
that
they
nee
d
1 ad
ults
2 ch
ildre
n
3 cu
stom
ers
with
par
ticul
ar n
eeds
4.4
Supe
rvis
e an
d ed
ucat
e cu
stom
ers
to u
se th
e po
ol s
afel
y
4.5
Iden
tify
and
deal
with
any
pot
entia
l haz
ards
pro
mpt
ly a
nd in
lin
e w
ith th
e po
ol s
afet
y op
erat
ing
proc
edur
es1
inad
equa
te a
dult
supe
rvis
ion
of c
hild
ren
2 un
acce
ptab
le c
usto
mer
beh
avio
ur
3 fa
ilure
of e
quip
men
t
162 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
4 po
or w
ater
qua
lity
5 ph
ysic
al h
azar
ds
4.6
Com
mun
icat
e ef
fect
ivel
y w
ith c
usto
mer
s an
d co
lleag
ues
whe
n ne
cess
ary
e
way
s to
com
mun
icat
e
1 sp
eech
2 ha
nd s
igna
ls
3 w
hist
les
4 al
arm
sys
tem
s
5 pu
blic
add
ress
6
radi
o
c c
usto
mer
1 ad
ults
2 ch
ildre
n
3 cu
stom
ers
with
par
ticul
ar n
eeds
4.7
Follo
w th
e no
rmal
ope
ratin
g pr
oced
ures
at a
ll tim
es
Copyright © 2021 Active IQ Ltd. Not for resale | 163
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5. K
now
how
to c
arry
out
poo
l em
erge
ncy
proc
edur
es
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
5.1
Out
line
the
Emer
genc
y Ac
tion
Plan
for
the
pool
and
faci
lity
5.2
Des
crib
e th
e di
ffere
nces
in d
ealin
g w
ith a
ll th
e di
ffere
nt k
inds
of
cust
omer
s 5.
3 D
escr
ibe
how
to id
entif
y an
d as
sess
the
natu
re o
f the
em
erge
ncy
situ
atio
n 5.
4 D
escr
ibe
the
right
cou
rse
of a
ctio
n to
mee
t the
nee
ds o
f eac
h ki
nd o
f em
erge
ncy
situ
atio
n 5.
5 D
escr
ibe
the
impo
rtan
ce o
f res
pond
ing
calm
ly a
nd p
rom
ptly
and
pr
ovid
ing
reas
sura
nce
to a
ll th
ose
invo
lved
5.
6 D
escr
ibe
the
natu
re a
nd ty
pe o
f qua
lified
ass
ista
nce
requ
ired
for
each
of t
he ty
pes
of e
mer
genc
y si
tuat
ion
5.7
Out
line
the
impo
rtan
ce o
f ide
ntify
ing
the
poss
ible
cau
se o
f the
em
erge
ncy
5.8
Out
line
the
impo
rtan
ce o
f rep
ortin
g an
y di
fficu
lties
whi
ch
occu
rred
in im
plem
entin
g th
e em
erge
ncy
proc
edur
es
6. B
e ab
le to
car
ry o
ut p
ool
emer
genc
y pr
oced
ures
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
mai
ntai
ning
the
safe
ty o
f the
poo
l en
viro
nmen
t and
its
user
sW
hen
carr
ying
out
poo
l em
erge
ncy
proc
edur
es, t
he le
arne
r m
ust c
over
2
of th
e fo
llow
ing
type
s:a
e
mer
genc
y 1
drow
ning
2 in
jure
d cu
stom
ers
3 un
cons
ciou
s ca
sual
ties
4 m
ultip
le c
asua
lties
6.1
Prom
ptly
iden
tify
and
asse
ss th
e em
erge
ncy
1 dr
owni
ng
2 in
jure
d cu
stom
ers
3 un
cons
ciou
s ca
sual
ties
4 m
ultip
le c
asua
lties
6.2
Impl
emen
t the
em
erge
ncy
actio
n pl
an
6.3
Take
act
ion
appr
opria
te to
the
emer
genc
y
164 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
all
of th
e fo
llow
ing
type
s:b
a
ctio
n1
aler
ting
colle
ague
s2
resc
uing
the
casu
alty
from
the
side
of th
e po
ol3
resc
uing
the
casu
alty
in s
tand
ing
de
pth
4 re
scui
ng th
e ca
sual
ty o
ut o
f
stan
ding
dep
th5
deal
ing
with
oth
er c
usto
mer
s
with
2 o
f the
follo
win
g ty
pes:
c
cas
ualty
1
adul
ts2
child
ren
3 cu
stom
ers
with
dis
abili
ties
4 cu
stom
ers
with
med
ical
con
ditio
ns
b
act
ion
1 al
ertin
g co
lleag
ues
2 re
scui
ng th
e ca
sual
ty fr
om th
e si
de o
f the
poo
l
3 re
scui
ng th
e ca
sual
ty in
sta
ndin
g de
pth
4 re
scui
ng th
e ca
sual
ty o
ut o
f sta
ndin
g de
pth
5 de
alin
g w
ith o
ther
cus
tom
ers
a
em
erge
ncy
1 dr
owni
ng
2 in
jure
d cu
stom
ers
3 un
cons
ciou
s ca
sual
ties
4 m
ultip
le c
asua
lties
6.4
Call
for
qual
ified
ass
ista
nce
that
is a
ppro
pria
te to
the
emer
genc
y
6.5
Giv
e ap
prop
riate
firs
t aid
and
bas
ic li
fe s
uppo
rt a
s ne
cess
ary
to
the
casu
alty
1
adul
ts
2 ch
ildre
n
Copyright © 2021 Active IQ Ltd. Not for resale | 165
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3 cu
stom
ers
with
dis
abili
ties
4 cu
stom
ers
with
med
ical
con
ditio
ns
6.6
Hel
p to
ret
urn
the
pool
to n
orm
al o
pera
ting
proc
edur
es
6.7
Prov
ide
clea
r re
port
s on
the
emer
genc
y an
d th
e ev
ents
lead
ing
up to
it
1 dr
owni
ng
2 in
jure
d cu
stom
ers
3 un
cons
ciou
s ca
sual
ties
4 m
ultip
le c
asua
lties
6.8
Iden
tify
and
repo
rt a
ny p
robl
ems
with
the
emer
genc
y ac
tion
plan
to
the
resp
onsi
ble
colle
ague
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
2.2,
2.3
, 4.5
and
the
who
le o
f lea
rnin
g ou
tcom
e 6
only
, if n
o na
tura
lly o
ccur
ring
evid
ence
is a
vaila
ble.
U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
166 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 167
Title
: M
aint
ain
the
safe
ty o
f the
ice
rink
envi
ronm
ent a
nd it
s us
ers
Leve
l:2
Cre
dit
valu
e:3
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to p
repa
re a
nd
mai
ntai
n a
heal
thy
and
safe
ice
rink
envi
ronm
ent
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Des
crib
e th
e ty
pes
of h
azar
ds w
hich
may
occ
ur
1.2
Des
crib
e ho
w to
look
for
diffe
rent
type
s of
haz
ards
and
pro
vide
th
e pr
oper
res
pons
e to
eac
h1.
3 D
escr
ibe
the
rule
s, r
egul
atio
ns a
nd b
ye-la
ws
cove
ring
the
ice
rink
incl
udin
g H
ealth
and
Saf
ety
at W
ork
Act
1.4
Des
crib
e th
e ty
pes
of e
mer
genc
y eq
uipm
ent r
equi
red
1.5
Iden
tify
whe
re e
mer
genc
y eq
uipm
ent i
s ke
pt
1.6
Des
crib
e ho
w to
mai
ntai
n em
erge
ncy
equi
pmen
t
1.7
Out
line
the
chec
ks r
equi
red
for
each
type
of i
ce r
ink
envi
ronm
ent
1.8
Out
line
wha
t rec
ords
nee
d to
be
kept
1.9
Des
crib
e ho
w to
com
plet
e re
quire
d re
cord
s
2. B
e ab
le to
pre
pare
and
mai
ntai
n a
heal
thy
and
safe
ice
rink
envi
ronm
ent
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
mai
ntai
ning
the
safe
ty o
f the
ice
rink
envi
ronm
ent a
nd it
s us
ers
2.1
Carr
y ou
t ice
qua
lity
and
othe
r sa
fety
che
cks
of th
e rink
and
its
faci
litie
s, c
ompl
ying
with
org
anis
atio
nal r
equi
rem
ents
and
with
m
inim
al d
isru
ptio
n to
nor
mal
act
iviti
es a
s po
ssib
lea
r
ink
1 co
nven
tiona
l rin
ks
2 le
isur
e rin
ks
168 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
Whe
n pr
epar
ing
and
mai
ntai
ning
a
heal
thy
safe
ice
rink
envi
ronm
ent,
the
lear
ner
mus
t cov
er 2
of t
he fo
llow
ing
type
s:a
r
ink
1 co
nven
tiona
l rin
ks2
leis
ure
rinks
3 ou
tsid
e4
curli
ng5
aren
as
with
bot
h of
the
follo
win
g ty
pes:
b
fac
ilitie
s1
ice
rink
surr
ound
s2
sign
age
with
2 o
f the
follo
win
g ty
pes:
c
em
erge
ncy
equi
pmen
t1
stre
tche
rs2
first
aid
equ
ipm
ent
3 co
mm
unic
atio
ns e
quip
men
t4
cam
eras
and
com
pute
r-ai
ded
su
rvei
llanc
e sy
stem
s
3 ou
tsid
e
4 cu
rling
5 ar
enas
b
fac
ilitie
s
1 ic
e rin
k su
rrou
nds
2 si
gnag
e
2.2
Iden
tify
and
asse
ss a
ny h
azar
ds
2.3
Dea
l with
any
haz
ards
qui
ckly
, fol
low
ing
orga
nisa
tiona
l and
lega
l re
quire
men
ts2.
4 Ch
eck
and
stor
e em
erge
ncy
equi
pmen
t co
rrec
tly
1 st
retc
hers
2 fir
st a
id e
quip
men
t
3 co
mm
unic
atio
ns e
quip
men
t
4 ca
mer
as a
nd c
ompu
ter-
aide
d su
rvei
llanc
e sy
stem
s
2.5
Mak
e an
y re
quire
d re
port
s an
d co
mpl
ete
rele
vant
rec
ords
3. K
now
how
to is
sue,
che
ck in
and
mai
ntai
n sk
ates
3.1
Out
line
how
to tr
eat c
usto
mer
s in
a p
olite
and
frie
ndly
way
3.2
Iden
tify
shoe
and
ska
te s
izes
and
how
to s
elec
t the
cor
rect
sk
ates
for
diffe
rent
cus
tom
ers
Copyright © 2021 Active IQ Ltd. Not for resale | 169
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
3.3
Des
crib
e th
e co
rrec
t pro
cedu
res
for
stor
ing
cust
omer
s’ s
hoes
3.4
Des
crib
e ty
pica
l pro
blem
s th
at c
usto
mer
s ha
ve w
ith s
kate
s an
d ho
w to
pro
vide
them
with
ass
ista
nce
3.5
Out
line
the
corr
ect p
roce
dure
s fo
r ex
chan
ging
sho
es a
nd s
kate
s fo
llow
ing
use
3.6
Des
crib
e ty
pica
l fau
lts th
at o
ccur
with
ska
tes
and
the
corr
ect
proc
edur
es to
follo
w in
ord
er to
dea
l with
eac
h of
thes
e4.
Be
able
to is
sue,
che
ck in
and
mai
ntai
n sk
ates
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
mai
ntai
ning
the
safe
ty o
f the
ice
rink
envi
ronm
ent a
nd it
s us
ers
Whe
n is
suin
g, c
heck
ing
in a
nd
mai
ntai
ning
ska
tes,
the
lear
ner
mus
t co
ver
2 o
f the
follo
win
g ty
pes:
a
cus
tom
er1
adul
ts2
child
ren
3 cu
stom
ers
with
par
ticul
ar n
eeds
with
2 o
f the
follo
win
g ty
pes:
b
fau
lts1
dull
blad
es2
brok
en/m
issi
ng la
ces
3 da
mag
e to
fabr
ic
4.1
Dea
l with
cus
tom
ers
in a
pol
ite a
nd fr
iend
ly m
anne
r
1 ad
ults
2 ch
ildre
n
3 cu
stom
ers
with
par
ticul
ar n
eeds
4.2
Issu
e sk
ates
that
are
app
ropr
iate
for
the
cust
omer
and
in a
saf
e an
d se
rvic
eabl
e co
nditi
on4.
3 St
ore
the
cust
omer
s’ s
hoes
in th
e co
rrec
t loc
atio
n
4.4
Prov
ide
the
cust
omer
s w
ith a
ny a
ssis
tanc
e th
ey m
ay n
eed
4.5
Follo
w th
e co
rrec
t pro
cedu
res
for
exch
angi
ng s
kate
s an
d sh
oes
follo
win
g us
e4.
6 Id
entif
y an
y fa
ults
with
the
skat
es a
nd fo
llow
the
corr
ect
mai
nten
ance
pro
cedu
res
1 du
ll bl
ades
2 br
oken
/mis
sing
lace
s
3
dam
age
to fa
bric
170 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
5. K
now
how
to s
uper
vise
ice
rink
activ
ities
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
5.1
Des
crib
e th
e ty
pes
of a
dvic
e an
d as
sist
ance
whi
ch e
ach
of th
e di
ffere
nt ty
pes
of c
usto
mer
may
req
uire
5.
2 D
escr
ibe
the
mos
t app
ropr
iate
way
of p
rovi
ding
adv
ice
and
assi
stan
ce to
diff
eren
t typ
es o
f cus
tom
ers
5.3
Out
line
the
norm
al o
pera
ting
proc
edur
es fo
r th
e ic
e rin
k
5.4
Out
line
staf
fing
leve
ls fo
r di
ffere
nt ty
pes
of a
ctiv
ities
and
wha
t to
do if
thes
e ar
e no
t ade
quat
e5.
5 O
utlin
e th
e ty
pes
of h
azar
ds w
hich
may
occ
ur
5.6
Des
crib
e ho
w to
look
for
diffe
rent
type
s of
haz
ards
and
pro
vide
th
e pr
oper
res
pons
e to
eac
h5.
7 D
escr
ibe
prin
cipl
es o
f saf
ety
on ic
e an
d a
ccid
ent p
reve
ntio
n
5.8
Des
crib
e th
e ro
le o
f the
ice
stew
ard
5.9
Out
line
how
the
ice
rink
is z
oned
for
effe
ctiv
e su
perv
isio
n
5.10
Out
line
the
effe
ct o
f the
ice
rink
envi
ronm
ent o
n sa
fety
5.11
Des
crib
e w
hen
and
how
to c
omm
unic
ate
with
cus
tom
ers
and
othe
r m
embe
rs o
f sta
ff6.
Be
able
to s
uper
vise
ice
rink
activ
ities
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
mai
ntai
ning
the
safe
ty o
f the
ice
rink
envi
ronm
ent a
nd it
s us
ers
6.1
Follo
w o
rgan
isat
iona
l pro
cedu
res
for
dres
s, e
quip
men
t and
pe
rson
al p
rese
ntat
ion
6.2
Appl
y th
e or
gani
satio
nal a
dmis
sion
s po
licy
6.3
Obs
erve
act
iviti
es c
aref
ully
and
con
tinuo
usly
in th
e rin
k ar
ea
bein
g su
perv
ised
1 le
isur
e sk
atin
g
Copyright © 2021 Active IQ Ltd. Not for resale | 171
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
Whe
n su
perv
isin
g ic
e rin
k ac
tiviti
es,
the
lear
ner
mus
t cov
er 2
of t
he
follo
win
g ty
pes:
a
rink
1 co
nven
tiona
l rin
ks2
leis
ure
rinks
3 ou
tsid
e4
curli
ng5
aren
as
with
3 o
f the
follo
win
g ty
pes:
b
act
iviti
es1
leis
ure
skat
ing
2 le
sson
s3
figur
e sk
atin
g4
spor
ts
with
2 o
f the
follo
win
g ty
pes:
c
cus
tom
er1
adul
ts2
child
ren
3 cu
stom
ers
with
par
ticul
ar n
eeds
with
all
of th
e fo
llow
ing
type
s:d
h
azar
d 1
inad
equa
te a
dult
supe
rvis
ion
of
ch
ildre
n2
unac
cept
able
cus
tom
er b
ehav
iour
3 fa
ilure
of e
quip
men
t4
poor
ice
qual
ity5
phys
ical
haz
ards
2 le
sson
s
3 fig
ure
skat
ing
4 sp
orts
6.4
Giv
e cu
stom
ers
any
info
rmat
ion
and
help
that
they
nee
d
1 ad
ults
2 ch
ildre
n
3 cu
stom
ers
with
par
ticul
ar n
eeds
6.5
Supe
rvis
e an
d ed
ucat
e cu
stom
ers
to u
se th
e rin
k sa
fely
1 ad
ults
2 ch
ildre
n
3 cu
stom
ers
with
par
ticul
ar n
eeds
6.6
Safe
ly p
rovi
de a
ssis
tanc
e to
cus
tom
ers
who
hav
e fa
llen
over
1 ad
ults
2 ch
ildre
n
3 cu
stom
ers
with
par
ticul
ar n
eeds
6.7
Iden
tify
and
deal
with
any
pot
entia
l haz
ards
pro
mpt
ly a
nd in
lin
e w
ith th
e rin
k sa
fety
ope
ratin
g pr
oced
ures
1 in
adeq
uate
adu
lt su
perv
isio
n of
chi
ldre
n
172 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
4 o
f the
follo
win
g ty
pes:
e
way
s to
com
mun
icat
e 1
spee
ch2
hand
sig
nals
3 w
hist
les
4 al
arm
sys
tem
s5
publ
ic a
ddre
ss6
radi
o
2 un
acce
ptab
le c
usto
mer
beh
avio
ur
3 fa
ilure
of e
quip
men
t
4 po
or ic
e qu
ality
5 ph
ysic
al h
azar
ds
6.8
Com
mun
icat
e ef
fect
ivel
y w
ith c
usto
mer
s an
d co
lleag
ues
whe
n ne
cess
ary
1 sp
eech
2 ha
nd s
igna
ls
3 w
hist
les
4 al
arm
sys
tem
s
5 pu
blic
add
ress
6 ra
dio
6.9
Follo
w th
e no
rmal
ope
ratin
g pr
oced
ures
at a
ll tim
es
7. K
now
how
to c
arry
out
ice
rink
emer
genc
y pr
oced
ures
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
7.1
Des
crib
e th
e Em
erge
ncy
Actio
n Pl
an fo
r th
e rin
k an
d fa
cilit
y
7.2
Out
line
the
diffe
renc
es in
dea
ling
with
all
the
diffe
rent
kin
ds o
f cu
stom
ers
7.3
Des
crib
e ho
w to
iden
tify
and
asse
ss th
e na
ture
of t
he e
mer
genc
y si
tuat
ion
7.4
Iden
tify
the
right
cou
rse
of a
ctio
n to
mee
t the
nee
ds o
f eac
h ki
nd
of e
mer
genc
y si
tuat
ion
Copyright © 2021 Active IQ Ltd. Not for resale | 173
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
7.5
Out
line
the
impo
rtan
ce o
f res
pond
ing
calm
ly a
nd p
rom
ptly
and
pr
ovid
ing
reas
sura
nce
to a
ll th
ose
invo
lved
7.6
Des
crib
e th
e na
ture
and
type
of q
ualifi
ed a
ssis
tanc
e re
quire
d fo
r ea
ch o
f the
type
s of
em
erge
ncy
situ
atio
n
7.7
Out
line
the
impo
rtan
ce o
f ide
ntify
ing
the
poss
ible
cau
se o
f the
em
erge
ncy
7.8
Out
line
the
impo
rtan
ce o
f rep
ortin
g an
y di
fficu
lties
whi
ch
occu
rred
in im
plem
entin
g th
e em
erge
ncy
proc
edur
es
8. B
e ab
le to
car
ry o
ut ic
e rin
k em
erge
ncy
proc
edur
es
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
mai
ntai
ning
the
safe
ty o
f the
ice
rink
envi
ronm
ent a
nd it
s us
ers
8.1
Prom
ptly
iden
tify
and
asse
ss th
e em
erge
ncy
1 m
inor
sof
t tis
sue
inju
ry
2 m
ajor
sof
t tis
sue
inju
ry
3 fra
ctur
e/se
rious
inju
ry
4 un
cons
ciou
s ca
sual
ties
5 m
ultip
le c
asua
lties
6 pu
blic
dis
orde
r
8.2
Impl
emen
t the
em
erge
ncy
actio
n pl
an
174 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
Whe
n ca
rryi
ng o
ut ic
e rin
k em
erge
ncy
proc
edur
es, t
he le
arne
r m
ust c
over
2 o
f the
follo
win
g ty
pes:
a
em
erge
ncy
1 m
inor
sof
t tis
sue
inju
ry2
maj
or s
oft t
issu
e in
jury
3 fra
ctur
e/se
rious
inju
ry4
unco
nsci
ous
casu
altie
s5
mul
tiple
cas
ualti
es6
publ
ic d
isor
der
with
3 o
f the
follo
win
g ty
pes:
b
act
ion
1 al
ertin
g co
lleag
ues
2 at
tend
ing
to th
e ca
sual
ty o
n ic
e
surf
ace
3 de
alin
g w
ith o
ther
cus
tom
ers
4 cl
earin
g cu
stom
ers
from
the
rink
area
with
2 o
f the
follo
win
g ty
pes:
c
cas
ualty
1
adul
ts2
child
ren
3 cu
stom
ers
with
dis
abili
ties
4 cu
stom
ers
with
med
ical
con
ditio
ns
com
petit
ors/
perf
orm
ers/
spor
ts
of
ficia
l/spe
ctat
ors
8.3
Take
act
ion
appr
opria
te to
the
emer
genc
y
b
act
ion
1 al
ertin
g co
lleag
ues
2 at
tend
ing
to th
e ca
sual
ty o
n ic
e su
rfac
e
3 de
alin
g w
ith o
ther
cus
tom
ers
4 cl
earin
g cu
stom
ers
from
the
rink
area
a
emer
genc
y
1 m
inor
sof
t tis
sue
inju
ry
2 m
ajor
sof
t tis
sue
inju
ry
3 fra
ctur
e/se
rious
inju
ry
4 un
cons
ciou
s ca
sual
ties
5 m
ultip
le c
asua
lties
6 pu
blic
dis
orde
r
8.4
Call
for
qual
ified
ass
ista
nce
that
is a
ppro
pria
te to
the
emer
genc
y
Copyright © 2021 Active IQ Ltd. Not for resale | 175
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
8.5
Giv
e ap
prop
riate
firs
t aid
and
bas
ic li
fe s
uppo
rt a
s ne
cess
ary
to
the
casu
alty
1 ad
ults
2 ch
ildre
n
3 cu
stom
ers
with
dis
abili
ties
4 cu
stom
ers
with
med
ical
con
ditio
ns, c
ompe
titor
s/pe
rfor
mer
s/sp
orts
offic
ial/s
pect
ator
s
8.6
Hel
p to
ret
urn
the
ice
rink
to n
orm
al o
pera
ting
proc
edur
es
8.7
Prov
ide
clea
r re
port
s on
the
emer
genc
y an
d th
e ev
ents
lead
ing
up to
it
1 m
inor
sof
t tis
sue
inju
ry
2 m
ajor
sof
t tis
sue
inju
ry
3 fra
ctur
e/se
rious
inju
ry
4 un
cons
ciou
s ca
sual
ties
5 m
ultip
le c
asua
lties
6 pu
blic
dis
orde
r
8.8
Iden
tify
and
repo
rt a
ny p
robl
ems
with
the
emer
genc
y ac
tion
plan
to
the
resp
onsi
ble
colle
ague
176 | Copyright © 2021 Active IQ Ltd. Not for resale
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
2.2,
2.3
, 4.6
and
6.7
and
the
who
le o
f lea
rnin
g ou
tcom
e 8
only
, if n
o na
tura
lly o
ccur
ring
evid
ence
is a
vaila
ble.
U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
Copyright © 2021 Active IQ Ltd. Not for resale | 177
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
178 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: Pr
oces
s pa
ymen
ts fo
r pu
rcha
ses
Leve
l:2
Cre
dit
valu
e:2
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to p
roce
ss p
aym
ents
fo
r pu
rcha
ses
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Out
line
how
to id
entif
y an
d ch
eck
pric
es in
ow
n or
gani
satio
n
1.2
Iden
tify
whe
re to
get
info
rmat
ion
and
advi
ce to
dea
l with
pric
ing
prob
lem
s1.
3 O
utlin
e ho
w to
iden
tify
any
defe
cts
in p
rodu
cts
as th
ey a
re b
eing
pr
oces
sed
for
sale
1.
4 O
utlin
e ho
w to
iden
tify
any
curr
ent d
isco
unts
and
spe
cial
offe
rs
1.5
Des
crib
e ho
w p
aym
ents
are
cal
cula
ted
in o
wn
orga
nisa
tion
1.6
Des
crib
e th
e co
mm
on m
etho
ds o
f cal
cula
ting
paym
ents
in
clud
ing
poin
t of s
ale
tech
nolo
gy a
nd p
hysi
cal c
alcu
latio
ns1.
7 O
utlin
e ho
w to
kee
p ca
sh a
nd o
ther
pay
men
ts s
afe
and
secu
re
1.8
List
the
type
s of
pay
men
t whi
ch c
an b
e re
ceiv
ed
1.9
Iden
tify
proc
edur
es fo
r au
thor
isin
g no
n-ca
sh tr
ansa
ctio
ns
1.10
Out
line
how
to c
heck
for
and
iden
tify
coun
terf
eit p
aym
ents
1.11
Out
line
how
to c
heck
for
stol
en c
hequ
es, c
redi
t car
ds, c
harg
e ca
rds
or d
ebit
card
s1.
12 O
utlin
e ho
w to
dea
l with
cus
tom
ers
offe
ring
susp
ect t
ende
r or
sus
pect
ed fr
aud
of n
on-c
ash
paym
ents
, in
line
with
or
gani
satio
nal p
roce
dure
s
Copyright © 2021 Active IQ Ltd. Not for resale | 179
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1.13
Iden
tify
the
rele
vant
rig
hts,
dut
ies
and
resp
onsi
bilit
ies
rela
ting
to T
he S
ale
of G
oods
Act
1.14
Iden
tify
orga
nisa
tiona
l pro
cedu
res
for
calc
ulat
ing
and
taki
ng
paym
ents
1.15
Des
crib
e th
e va
lue
and
impo
rtan
ce o
f cus
tom
er s
ervi
ce to
ef
fect
ive
tradi
ng o
pera
tions
1.16
Des
crib
e ho
w to
bal
ance
giv
ing
the
corr
ect a
mou
nt o
f atte
ntio
n to
indi
vidu
al c
usto
mer
s w
hils
t mai
ntai
ning
a r
espo
nsib
ility
to
war
ds o
ther
cus
tom
ers
in b
usy
tradi
ng p
erio
ds2.
Be
able
to c
alcu
late
the
pric
e of
cu
stom
ers’
pur
chas
es
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
proc
essi
ng p
aym
ents
for
purc
hase
s
Whe
n ca
lcul
atin
g th
e pr
ice
of
cust
omer
s’ p
urch
ases
, the
lear
ner
mus
t cov
er b
oth
of th
e fo
llow
ing
type
s:a
c
alcu
latio
n1
usin
g po
int o
f sal
e te
chno
logy
2 ph
ysic
al (
incl
udin
g ca
lcul
ator
and
long
han
d ca
lcul
atio
ns)
with
bot
h of
the
follo
win
g ty
pes:
b
pur
chas
e1
stoc
k ite
ms
2 sp
ecia
l offe
rs a
nd d
isco
unts
2.1
Accu
rate
ly id
entif
y th
e pr
ice
of it
ems
2.2
Prom
ptly
res
olve
any
pro
blem
s in
pric
ing
good
s
2.3
Gai
n ad
vice
from
rel
evan
t peo
ple
if pr
oble
ms
with
pric
es c
anno
t be
res
olve
d al
one
2.4
Mak
e co
rrec
t cal
cula
tions
for
purc
hase
s
a
cal
cula
tion
1 us
ing
poin
t of s
ale
tech
nolo
gy
2 ph
ysic
al (
incl
udin
g ca
lcul
ator
and
long
han
d ca
lcul
atio
ns)
b
pur
chas
e
1 st
ock
item
s
2 sp
ecia
l offe
rs a
nd d
isco
unts
2.5
Mak
e su
re th
e pu
rcha
se m
eets
exp
ecte
d st
anda
rds
180 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3. B
e ab
le to
pro
cess
sal
es p
aym
ents
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
proc
essi
ng p
aym
ents
for
purc
hase
s
Whe
n pr
oces
sing
sal
es p
aym
ents
, the
le
arne
r m
ust c
over
2 o
f the
follo
win
g ty
pes:
a
pay
men
t1
cash
2 ch
eque
s3
card
s
3.1
Clea
rly a
nd a
ccur
atel
y in
form
cus
tom
ers
of th
e am
ount
due
3.2
Confi
rm th
e ca
sh a
mou
nt g
iven
by
the
cust
omer
and
the
chan
ge
give
n to
the
cust
omer
3.3
Gai
n au
thor
isat
ion
for
acce
ptin
g no
n-ca
sh p
aym
ents
whe
n th
e va
lue
of th
e ite
m e
xcee
ds o
wn
limit
of a
utho
rity
3.4
Tact
fully
info
rm th
e cu
stom
er w
hen
auth
oris
atio
n fo
r pa
ymen
t ca
nnot
be
obta
ined
for
non-
cash
tran
sact
ions
3.5
Accu
rate
ly c
ompl
ete
paym
ent
docu
men
tatio
n
1 ca
sh
2 ch
eque
s
3 ca
rds
3.6
Secu
rely
sto
re p
aym
ents
, pro
tect
ing
from
thef
t
1 ca
sh
2 ch
eque
s
3 ca
rds
3.7
Offe
r ad
ditio
nal s
ervi
ces
to th
e cu
stom
er w
here
they
are
av
aila
ble
3.8
Be
cour
teou
s to
cus
tom
ers
at a
ll tim
es
3.9
Giv
e at
tent
ion
to in
divi
dual
cus
tom
ers
whi
lst e
nsur
ing
othe
rs a
re
not l
eft w
ithou
t atte
ntio
n
Copyright © 2021 Active IQ Ltd. Not for resale | 181
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
not
allo
wed
for
this
uni
t.U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
182 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 183
Title
: Pr
ovid
e a
faci
lity
rece
ptio
n se
rvic
eLe
vel:
2C
redi
t va
lue:
2Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to w
elco
me
cust
omer
s an
d vi
sito
rs
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Out
line
why
cus
tom
er c
are
is im
port
ant
1.2
Des
crib
e th
e ty
pes
of v
isito
rs a
nd c
usto
mer
s w
ho c
ome
to th
e fa
cilit
y an
d w
hy1.
3 D
escr
ibe
how
to g
reet
and
wel
com
e cu
stom
ers
and
visi
tors
1.4
Out
line
the
impo
rtan
ce o
f exp
lain
ing
any
dela
y in
dea
ling
with
cu
stom
ers
1.5
Out
line
how
to e
xpla
in a
ny d
elay
in d
ealin
g w
ith c
usto
mer
s po
litel
y1.
6 O
utlin
e th
e ty
pes
of in
form
atio
n w
hich
cus
tom
ers
and
visi
tors
us
ually
nee
d 1.
7 D
escr
ibe
how
to r
espo
nd to
cus
tom
er/v
isito
r re
ques
ts fo
r in
form
atio
n, a
ccor
ding
to o
rgan
isat
iona
l pro
cedu
res
1.8
Iden
tify
whe
n co
lleag
ues
need
to b
e to
ld a
bout
cus
tom
ers
and
visi
tors
1.
9 D
escr
ibe
why
it is
impo
rtan
t to
tell
colle
ague
s ab
out c
usto
mer
s an
d vi
sito
rs w
hen
rele
vant
1.10
Des
crib
e w
hy it
is im
port
ant t
o de
al w
ith c
usto
mer
s’ a
nd
visi
tors
’ ind
ivid
ual n
eeds
1.11
Out
line
the
corr
ect e
ntry
and
sec
urity
pro
cedu
res
for
the
faci
lity
1.12
Out
line
why
it is
impo
rtan
t to
follo
w th
e co
rrec
t ent
ry a
nd
secu
rity
proc
edur
es
184 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1.13
Des
crib
e w
hy it
is im
port
ant t
o be
pol
ite w
hen
refu
sing
ent
ry
and
to tr
y to
mak
e al
tern
ativ
e ar
rang
emen
ts fo
r th
e cu
stom
er o
r vi
sito
r1.
14 Id
entif
y w
hat t
ypes
of i
ssue
s m
ay n
eed
to b
e re
ferr
ed to
a
resp
onsi
ble
colle
ague
1.15
Iden
tify
who
‘a r
espo
nsib
le c
olle
ague
’ may
be
acco
rdin
g to
di
ffere
nt s
ituat
ions
2. B
e ab
le to
wel
com
e cu
stom
ers
and
visi
tors
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce
gene
rate
d w
hen
the
lear
ner
is
prov
idin
g a
faci
lity
rece
ptio
n se
rvic
e
Whe
n w
elco
min
g cu
stom
ers
and
visi
tors
, the
lear
ner
mus
t cov
er 2
of
the
follo
win
g ty
pes:
a
cus
tom
er a
nd v
isito
r1
adul
ts2
child
ren
and
youn
g pe
ople
3 pe
ople
with
par
ticul
ar n
eeds
2.1
Gre
et c
usto
mer
s an
d vi
sito
rs p
rom
ptly
, tre
atin
g th
em p
olite
ly
and
mak
ing
them
feel
wel
com
e in
the
faci
lity
1 ad
ults
2 ch
ildre
n an
d yo
ung
peop
le
3 pe
ople
with
par
ticul
ar n
eeds
2.2
Expl
ain
to c
usto
mer
s an
d vi
sito
rs th
e re
ason
s fo
r an
y de
lay
in d
ealin
g w
ith th
em, a
nd c
ome
back
to th
em a
s qu
ickl
y as
po
ssib
le
1 ad
ults
2 ch
ildre
n an
d yo
ung
peop
le
3 pe
ople
with
par
ticul
ar n
eeds
2.3
Find
out
wha
t cus
tom
ers
and
visi
tors
wou
ld li
ke a
nd a
ny
indi
vidu
al n
eeds
they
may
hav
e
1 ad
ults
2 ch
ildre
n an
d yo
ung
peop
le
Copyright © 2021 Active IQ Ltd. Not for resale | 185
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3 pe
ople
with
par
ticul
ar n
eeds
2.4
Clea
rly p
rovi
de c
usto
mer
s an
d vi
sito
rs w
ith r
eque
sted
in
form
atio
n an
d ot
her
info
rmat
ion
whi
ch m
ay b
e us
eful
to th
em1
adul
ts
2 ch
ildre
n an
d yo
ung
peop
le
3 pe
ople
with
par
ticul
ar n
eeds
2.5
Whe
n ne
cess
ary,
tell
the
appr
opria
te c
olle
ague
abo
ut th
e cu
stom
ers’
and
vis
itors
’ arr
ival
and
thei
r in
divi
dual
nee
ds
2.6
Follo
w th
e co
rrec
t ent
ry a
nd s
ecur
ity p
roce
dure
s fo
r th
e ty
pe o
f cu
stom
ers
and
visi
tors
invo
lved
2.7
Assi
st c
usto
mer
s an
d vi
sito
rs to
loca
te a
reas
of t
he fa
cilit
y th
ey
need
1 ad
ults
2 ch
ildre
n an
d yo
ung
peop
le
3 pe
ople
with
par
ticul
ar n
eeds
2.8
Polit
ely
expl
ain
any
reas
ons
why
cus
tom
ers
and
visi
tors
can
not
ente
r, an
d ne
gotia
te a
n al
tern
ativ
e ar
rang
emen
t1
adul
ts
2 ch
ildre
n an
d yo
ung
peop
le
3 pe
ople
with
par
ticul
ar n
eeds
2.9
Prom
ptly
ref
er a
ny is
sues
whi
ch c
anno
t be
deal
t with
per
sona
lly,
to th
e re
leva
nt r
espo
nsib
le c
olle
ague
186 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3. K
now
how
to e
nrol
cus
tom
ers
and
ta
ke b
ooki
ngs
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
3.1
Out
line
the
book
ing
and
enro
lmen
t sys
tem
for
the
faci
lity
3.2
Des
crib
e th
e im
port
ance
of c
heck
ing
that
ser
vice
s ar
e av
aila
ble
for
enro
lmen
ts a
nd b
ooki
ngs,
and
wha
t may
hap
pen
if th
is d
oes
not t
ake
plac
e3.
3 O
utlin
e ho
w to
che
ck th
e av
aila
bilit
y of
ser
vice
s
3.4
Out
line
how
to h
elp
the
cust
omer
to p
rovi
de th
e ne
cess
ary
info
rmat
ion
3.5
Out
line
the
impo
rtan
ce o
f tho
roug
hly
chec
king
info
rmat
ion
give
n by
cus
tom
ers
3.6
Des
crib
e th
e pr
oced
ures
for
mak
ing
char
ges
for
serv
ices
in t
he
faci
lity
and
hand
ling
paym
ents
3.7
Out
line
how
to u
se th
e in
form
atio
n st
orag
e sy
stem
in th
e fa
cilit
y
3.8
Out
line
the
impo
rtan
ce o
f usi
ng th
e in
form
atio
n st
orag
e sy
stem
pr
oper
ly3.
9 O
utlin
e ho
w to
com
plet
e th
e ap
prop
riate
reg
iste
rs
4. B
e ab
le to
enr
ol c
usto
mer
s an
d
take
boo
king
sTh
is le
arni
ng o
utco
me
mus
t be
asse
ssed
usi
ng w
orkp
lace
evi
denc
e ge
nera
ted
whe
n th
e le
arne
r is
pr
ovid
ing
a fa
cilit
y re
cept
ion
serv
ice
Whe
n en
rolli
ng c
usto
mer
s an
d ta
king
bo
okin
gs, t
he le
arne
r m
ust c
over
2 o
f th
e fo
llow
ing
type
s:a
b
ooki
ng1
indi
vidu
al b
ooki
ng2
grou
p bo
okin
g
4.1
Mak
e su
re th
at th
ere
are
avai
labl
e se
rvic
es fo
r th
e en
rolm
ents
an
d bo
okin
gs ta
ken
1 in
divi
dual
boo
king
2 gr
oup
book
ing
4.2
Clea
rly te
ll th
e cu
stom
er a
bout
ava
ilabl
e se
rvic
es a
nd a
ny
wai
ting
list a
rran
gem
ents
1 ad
ults
2 ch
ildre
n an
d yo
ung
peop
le
Copyright © 2021 Active IQ Ltd. Not for resale | 187
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
with
2 o
f the
follo
win
g ty
pes:
b
cus
tom
er
1 ad
ults
2 ch
ildre
n an
d yo
ung
peop
le3
peop
le w
ith p
artic
ular
nee
ds
3 pe
ople
with
par
ticul
ar n
eeds
4.3
Hel
p th
e cu
stom
er to
pro
vide
the
nece
ssar
y in
form
atio
n an
d ch
eck
that
it is
com
plet
e an
d co
rrec
t1
adul
ts
2 ch
ildre
n an
d yo
ung
peop
le
3 pe
ople
with
par
ticul
ar n
eeds
4.4
Confi
rm a
ll th
e as
pect
s of
the
book
ing
or e
nrol
men
t with
the
cust
omer
a b
ooki
ng
1 in
divi
dual
boo
king
2 gr
oup
book
ing
b c
usto
mer
1 ad
ults
2 ch
ildre
n an
d yo
ung
peop
le
3 pe
ople
with
par
ticul
ar n
eeds
4.5
Mak
e su
re th
at a
ll ch
arge
s an
d th
e ha
ndlin
g of
pay
men
ts fo
llow
or
gani
satio
nal p
roce
dure
s 4.
6 R
ecor
d al
l the
nec
essa
ry in
form
atio
n co
mpl
etel
y an
d ac
cura
tely
us
ing
the
orga
nisa
tion’
s sy
stem
4.7
Mak
e su
re th
at r
egis
ters
are
up-
to-d
ate,
com
plet
e an
d ac
cura
te
188 | Copyright © 2021 Active IQ Ltd. Not for resale
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
allo
wed
for
2.2,
2.5
, 2.7
, 2.8
and
2.9
onl
y, if
no
natu
rally
occ
urrin
g ev
iden
ce is
ava
ilabl
e.U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
Copyright © 2021 Active IQ Ltd. Not for resale | 189
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
190 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: R
esol
ve c
usto
mer
ser
vice
pro
blem
s
Leve
l:2
Cre
dit
valu
e:6
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. S
pot c
usto
mer
ser
vice
pro
blem
s1.
1 Li
sten
car
eful
ly to
cus
tom
ers
abou
t any
pro
blem
they
hav
e ra
ised
1.2
Ask
cust
omer
s ab
out t
he p
robl
em to
che
ck th
eir
unde
rsta
ndin
g
1.3
Rec
ogni
se r
epea
ted
prob
lem
s an
d al
ert t
he a
ppro
pria
te a
utho
rity
1.4
Shar
e cu
stom
er fe
edba
ck w
ith o
ther
s to
iden
tify
pote
ntia
l pr
oble
ms
befo
re th
ey h
appe
n1.
5 Id
entif
y pr
oble
ms
with
sys
tem
s an
d pr
oced
ures
bef
ore
they
be
gin
to a
ffect
cus
tom
ers
2. P
ick
the
best
sol
utio
n to
res
olve
cu
stom
er s
ervi
ce p
robl
ems
2.1
Iden
tify
the
optio
ns fo
r re
solv
ing
a cu
stom
er s
ervi
ce p
robl
em
2.2
Wor
k w
ith o
ther
s to
iden
tify
and
confi
rm th
e op
tions
to r
esol
ve a
cu
stom
er s
ervi
ce p
robl
em2.
3 W
ork
out t
he a
dvan
tage
s an
d di
sadv
anta
ges
of e
ach
optio
n fo
r th
eir
cust
omer
and
the
orga
nisa
tion
2.4
Pick
the
best
opt
ion
for
thei
r cu
stom
er a
nd th
e or
gani
satio
n
2.5
Iden
tify
for
thei
r cu
stom
er o
ther
way
s th
at p
robl
ems
may
be
reso
lved
if th
ey a
re u
nabl
e to
hel
p3.
Tak
e ac
tion
to r
esol
ve c
usto
mer
se
rvic
e pr
oble
ms
3.1
Dis
cuss
and
agr
ee th
e op
tions
for
solv
ing
the
prob
lem
with
thei
r cu
stom
er3.
2 Ta
ke a
ctio
n to
impl
emen
t the
opt
ion
agre
ed w
ith th
eir
cust
omer
3.3
Wor
k w
ith o
ther
s an
d th
eir
cust
omer
to m
ake
sure
that
any
pr
omis
es r
elat
ed to
sol
ving
the
prob
lem
are
kep
t
Copyright © 2021 Active IQ Ltd. Not for resale | 191
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
Your
evi
denc
e m
ust i
nclu
de e
xam
ples
of
res
olvi
ng p
robl
ems
invo
lvin
g ea
ch
of th
e fo
llow
ing:
1. a
pro
blem
firs
t ide
ntifi
ed b
y
cus
tom
ers
2. a
pro
blem
iden
tified
with
in th
e
org
anis
atio
n be
fore
it h
as a
ffect
ed
y
our
cust
omer
3. a
pro
blem
cau
sed
by d
iffer
ence
s
bet
wee
n yo
ur c
usto
mer
’s
e
xpec
tatio
ns a
nd w
hat y
our
o
rgan
isat
ion
can
offe
r4.
a p
robl
em c
ause
d by
a s
yste
m o
r
pro
cedu
re fa
ilure
5.
a p
robl
em c
ause
d by
a la
ck o
f
res
ourc
es o
r hu
man
err
or.
You
mus
t pro
vide
evi
denc
e th
at y
ou:
1. s
uppl
ied
rele
vant
info
rmat
ion
w
hen
cust
omer
s ha
ve r
eque
sted
it2.
sup
plie
d re
leva
nt in
form
atio
n w
hen
c
usto
mer
s ha
ve n
ot re
ques
ted
it3.
hav
e us
ed a
gree
d or
gani
satio
nal
p
roce
dure
s w
hen
solv
ing
prob
lem
s4.
hav
e m
ade
exce
ptio
ns to
usu
al
p
ract
ice
with
the
agre
emen
t of
o
ther
s.
3.1
Dis
cuss
and
agr
ee th
e op
tions
for
solv
ing
the
prob
lem
with
thei
r cu
stom
er
3.2
Take
act
ion
to im
plem
ent t
he o
ptio
n ag
reed
with
thei
r cu
stom
er
3.3
Wor
k w
ith o
ther
s an
d th
eir
cust
omer
to m
ake
sure
that
any
pr
omis
es r
elat
ed to
sol
ving
the
prob
lem
are
kep
t
3.4
Keep
thei
r cu
stom
er fu
lly in
form
ed a
bout
wha
t is
happ
enin
g to
re
solv
e th
e pr
oble
m
1. a
pro
blem
firs
t ide
ntifi
ed b
y cu
stom
ers
2. a
pro
blem
iden
tified
with
in th
e or
gani
satio
n be
fore
it h
as a
ffect
ed
y
our
cust
omer
3. a
pro
blem
cau
sed
by d
iffer
ence
s be
twee
n yo
ur c
usto
mer
’s
e
xpec
tatio
ns a
nd w
hat y
our
orga
nisa
tion
can
offe
r
4. a
pro
blem
cau
sed
by a
sys
tem
or
proc
edur
e fa
ilure
5. a
pro
blem
cau
sed
by a
lack
of r
esou
rces
or
hum
an e
rror
.
192 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3.5
Chec
k w
ith th
eir
cust
omer
to m
ake
sure
the
prob
lem
has
bee
n re
solv
ed to
the
cust
omer
’s s
atis
fact
ion
3.6
Giv
e cl
ear
reas
ons
to th
eir
cust
omer
whe
n th
e pr
oble
m h
as n
ot
been
res
olve
d to
the
cust
omer
’s s
atis
fact
ion
4. K
now
how
to r
esol
ve c
usto
mer
se
rvic
e pr
oble
ms
4.
1 D
escr
ibe
orga
nisa
tiona
l pro
cedu
res
and
syst
ems
for
deal
ing
with
cu
stom
er s
ervi
ce p
robl
ems
4.
2 Ex
plai
n ho
w to
def
use
pote
ntia
lly s
tress
ful s
ituat
ions
4.3
Des
crib
e ho
w to
neg
otia
te
4.4
Iden
tify
the
limita
tions
of w
hat t
hey
can
offe
r th
eir
cust
omer
4.5
Des
crib
e ty
pes
of a
ctio
n th
at m
ay m
ake
a cu
stom
er p
robl
em
wor
se a
nd s
houl
d be
avo
ided
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
n Si
mul
atio
n is
not
allo
wed
for
this
uni
t.
Copyright © 2021 Active IQ Ltd. Not for resale | 193
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
194 | Copyright © 2021 Active IQ Ltd. Not for resale
Title
: Su
ppor
t oth
er te
am m
embe
rs in
thei
r w
ork
Le
vel:
2C
redi
t va
lue:
1
Le
arni
ng o
utco
mes
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
1. K
now
how
to h
elp
new
team
m
embe
rs s
ettle
in to
the
wor
kpla
ce
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
1.1
Des
crib
e th
e im
port
ance
of n
ew m
embe
rs o
f sta
ff se
ttlin
g in
to
the
wor
kpla
ce a
nd w
hat m
ight
hap
pen
if th
ey d
o no
t1.
2 O
utlin
e th
e re
leva
nt in
form
atio
n ne
eded
abo
ut th
e ne
w te
am
mem
ber
1.3
Des
crib
e ho
w to
enc
oura
ge g
ood
wor
king
rel
atio
nshi
ps b
etw
een
new
team
mem
bers
and
the
rest
of t
he te
am1.
4 Id
entif
y th
e fa
cilit
ies
in th
e w
orkp
lace
that
the
new
team
m
embe
r w
ill n
eed
to k
now
abo
ut a
nd th
e be
st w
ay o
f sho
win
g th
em1.
5 D
escr
ibe
the
basi
c w
ork
rout
ines
and
sta
ndar
ds th
e ne
w te
am
mem
ber
will
nee
d to
kno
w a
bout
1.
6 D
escr
ibe
the
impo
rtan
ce o
f che
ckin
g th
at th
e ne
w te
am m
embe
r ha
s un
ders
tood
wha
t the
y ha
ve b
een
told
1.
7 D
escr
ibe
the
impo
rtan
ce o
f enc
oura
ging
the
team
mem
ber
to
ask
ques
tions
if th
ey a
re u
nsur
e1.
8 O
utlin
e th
e ty
pes
of p
robl
ems
that
the
new
team
mem
ber
may
ex
perie
nce
1.9
Des
crib
e ho
w to
dea
l with
pro
blem
s th
at th
e ne
w te
am m
embe
r m
ay e
xper
ienc
e2.
Be
able
to h
elp
new
team
m
embe
rs s
ettle
in to
the
wor
kpla
ce
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce.
2.1
Enco
urag
e th
e ne
w te
am m
embe
r to
feel
wel
com
e
2.2
Colle
ct r
elev
ant i
nfor
mat
ion
abou
t the
new
team
mem
ber
2.3
Intro
duce
the
new
team
mem
ber
to th
e re
st o
f the
team
and
ot
her
rele
vant
peo
ple
2.4
Enco
urag
e th
e re
st o
f the
team
to s
uppo
rt th
e ne
w te
am m
embe
r w
hile
they
are
set
tling
in
Copyright © 2021 Active IQ Ltd. Not for resale | 195
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
2.5
Show
the
new
team
mem
ber
all t
he r
esou
rces
and
faci
litie
s th
ey
will
nee
d 2.
6 G
ive
the
new
team
mem
ber
rele
vant
info
rmat
ion
2.7
Chec
k th
e ne
w te
am m
embe
r un
ders
tand
s w
hat t
hey
have
bee
n to
ld
2.8
Enco
urag
e th
e ne
w te
am m
embe
r to
ask
que
stio
ns if
they
are
un
sure
abo
ut a
nyth
ing
2.9
Reg
ular
ly c
heck
for
any
prob
lem
s w
hile
the
new
team
mem
ber
is s
ettli
ng in
, and
follo
w th
e or
gani
satio
n’s
proc
edur
es fo
r de
alin
g w
ith th
ese
2.10
Pro
vide
the
rele
vant
col
leag
ue w
ith in
form
atio
n on
the
new
t
eam
mem
ber’s
pro
gres
s3.
Kno
w h
ow to
sho
w te
am m
embe
rs
how
to c
arry
out
new
task
s
This
lear
ning
out
com
e ca
n be
as
sess
ed b
y:•
prof
essi
onal
dis
cuss
ion
• or
al q
uest
ions
and
ans
wer
s•
ques
tions
req
uirin
g w
ritte
n an
swer
s
3.1
Des
crib
e th
e ty
pes
of ta
sks
in w
hich
thei
r te
am m
embe
r ne
eds
to b
e tra
ined
3.2
Des
crib
e th
e ty
pes
of s
ituat
ions
, equ
ipm
ent a
nd m
ater
ials
that
ar
e ap
prop
riate
for
train
ing
3.3
Out
line
how
to in
stru
ct te
am m
embe
rs a
nd h
ow to
dem
onst
rate
ta
sks
clea
rly a
nd c
orre
ctly
3.4
Des
crib
e th
e im
port
ance
of m
akin
g su
re th
e te
am m
embe
r un
ders
tand
s w
hat t
hey
have
to d
o 3.
5 D
escr
ibe
the
impo
rtan
ce o
f mak
ing
sure
the
team
mem
ber
cont
inue
s to
be
com
pete
ntly
sup
ervi
sed
until
they
can
ach
ieve
th
e st
anda
rd r
equi
red
3.6
Iden
tify
who
cou
ld p
rovi
de c
ompe
tent
sup
ervi
sion
3.7
Des
crib
e w
hat m
ight
hap
pen
if th
e te
am m
embe
r’s s
elf-
confi
denc
e is
und
erm
ined
whe
n co
rrec
ting
thei
r m
ista
kes
196 | Copyright © 2021 Active IQ Ltd. Not for resale
Lear
ning
out
com
es
The
lear
ner
will
:
Ass
essm
ent
crite
ria
The
lear
ner
can:
In
itial
Evid
ence
ref
eren
ce N
umbe
r/s
3.8
Des
crib
e ho
w to
offe
r po
sitiv
e en
cour
agem
ent
3.9
Des
crib
e w
hy it
is im
port
ant t
o of
fer
posi
tive
enco
urag
emen
t
3.10
Iden
tify
the
orga
nisa
tiona
l and
lega
l req
uire
men
ts th
at a
re
rel
evan
t to
the
task
s in
whi
ch th
e te
am m
embe
r is
bein
g tra
ined
4. B
e ab
le to
sho
w te
am m
embe
rs
how
to c
arry
out
new
task
s
This
lear
ning
out
com
e m
ust b
e as
sess
ed u
sing
wor
kpla
ce e
vide
nce.
4.1
Confi
rm w
ith th
e re
leva
nt c
olle
ague
wha
t the
team
mem
ber
need
s to
lear
n4.
2 M
ake
sure
ow
n sk
ills
and
know
ledg
e ar
e ap
prop
riate
and
ad
equa
te4.
3 Pr
ovid
e th
e te
am m
embe
r w
ith th
e in
form
atio
n an
d ad
vice
they
ne
ed, i
nclu
ding
: •
Hea
lth a
nd s
afet
y re
quire
men
ts
• St
anda
rd o
pera
ting
proc
edur
es
4.4
Dem
onst
rate
the
task
saf
ely
and
corr
ectly
4.5
Chec
k th
at th
e te
am m
embe
r un
ders
tand
s w
hat i
s ex
pect
ed
4.6
Obs
erve
the
team
mem
ber
carr
ying
out
the
task
4.7
Iden
tify
and
corr
ect a
ny m
ista
kes
in a
way
that
sup
port
s th
e te
am m
embe
r’s s
elf-c
onfid
ence
and
offe
rs p
ositi
ve
enco
urag
emen
t4.
8 Le
t the
team
mem
ber
prac
tise
unde
r su
perv
isio
n un
til th
ey
cons
iste
ntly
ach
ieve
the
stan
dard
saf
ely
4.9
Mak
e su
re a
ll in
stru
ctio
ns a
nd ta
sks
are
in li
ne w
ith
orga
nisa
tiona
l and
lega
l req
uire
men
ts4.
10 K
eep
the
rele
vant
col
leag
ue in
form
ed o
f the
team
mem
ber’s
pr
ogre
ss
Copyright © 2021 Active IQ Ltd. Not for resale | 197
Evi
denc
e of
rea
l wor
k ac
tivity
Ther
e m
ust b
e ev
iden
ce th
at th
e le
arne
r ha
s m
et a
ll of
the
requ
irem
ents
list
ed u
nder
‘the
lear
ner
will
be
able
to’ t
hrou
gh th
eir
own
wor
k. T
his
evid
ence
mus
t be
gat
here
d by
the
asse
ssor
obs
ervi
ng th
e le
arne
r on
mor
e th
an o
ne o
ccas
ion.
The
re s
houl
d be
suf
ficie
nt o
bser
vatio
ns to
ens
ure
that
the
lear
ner
has
met
all
the
requ
irem
ents
. Si
mul
atio
nSi
mul
atio
n is
not
allo
wed
for
this
uni
t.U
se o
f su
pple
men
tary
evi
denc
eSu
pple
men
tary
evi
denc
e sh
ould
onl
y be
use
d fo
r ite
ms
unde
r ‘a
sses
smen
t req
uire
men
ts o
r gu
idan
ce s
peci
fied
by a
sec
tor
or r
egul
ator
y bo
dy’ t
hat d
o no
t re
quire
evi
denc
e of
rea
l wor
k ac
tivity
.
198 | Copyright © 2021 Active IQ Ltd. Not for resale
Ass
esso
r fe
edba
ck
Bel
ow d
etai
l why
, as
the
asse
ssor
you
feel
the
lear
ner
has
achi
eved
this
uni
t
Asse
ssor
’s s
igna
ture
:
D
ate:
IV
’s s
igna
ture
:
Dat
e:
Copyright © 2021 Active IQ Ltd. Not for resale | 199
Active IQ Dryden HouseSt. Johns StreetHuntingdonPE29 3NU
T 01480 467 950F 01480 456 283info@activeiq.co.ukwww.activeiq.co.uk
Active IQ wishes to emphasise that whilst every effort is made to ensure accuracy, the material contained within this document is subject to alteration or amendment in terms of overall policy, financial or other constraints. Reproduction of this publication is prohibited unless authorised by Active IQ Ltd. No part of this document should be published elsewhere or reproduced in any form without prior written permission.
Copyright © 2021 Active IQ Ltd. Not for resale.