Post on 18-Jan-2023
Outline KM-Cultural Knowledge Exchange
Jane Lambert and Tim Worthley
KM-Market Intelligence
Erin Scarrow and Khalid Suwan
KM-360 Re!ections
Peta Leonard and Joseph Rega
Intel KM Solutions
KM-Cultural Knowledge Exchange
KM-Market Intelligence
KM-360 Re!ection
Capture, share, and apply cultural knowledge
Capture, transform, and integrate market knowledge
Elicit tacit knowledge
Improved effectiveness in emerging markets
Improved innovation and competitive advantage
Improved decision-making, innovation, efficiency, and effectiveness
Phase 1
KM-Cultural Knowledge Exchange Program (CKEP)
o Revamped Thunderbird Training Program
o CKE Strategy – Management Seminar
o Establish Communities of Practice
Phase 2
KM-Cultural Knowledge Exchange Program (CKEP)
o Knowledge Codification
o CKE Domestic Presentation
o CKE Program Manager Reflection
o CKE Program Manager Corporate Presentation
KM-Market Intelligence Program (MIP)
o Major asset of business o Assimilation of technical knowledge
dependent on market knowledge o Exploration of new markets
o Accelerated market share growth in mobile device markets
Why
KM-Market Intelligence Program (MIP)
o Absorptive capacity
o Adaptability and emergent thinking
o Raising sales and customer satisfaction
o Market awareness culture
Bene"ts
Capture & Culture Launch & Conference
Industry Networking
Planet Blue Socialization
Central Solution
Integrate & Apply Ontology-enabled KM
Workflow Embedded
Innovation Internalization
Share & Transform
Communities of Practice
Partnerships
Knowledge Harvest
Identify & Support
KM Gap Identification
Search & Target
Integrate Intelligence Communications
KM-360 Positivity ©
o Effectively releases tacit knowledge o Sets the framework o Develops positive states of
constructive thought and behavior
o Crucial for cultural knowledge exchange
BENEFITS
KM-360 Positivity ©
o 6 x 15 minute videos for each
discipline transmitted to each employee over 3 months
o Followed by an intensive
questionnaire o Information collected in a web portal
BENEFITS
Value Achieved o Enhanced ability to compete o Faster outcomes of better quality o Enhanced market awareness o Improved innovation o More comprehensive solutions o Improved social capital