Post on 22-Apr-2023
2 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Simmons First would like to congratulate Ed Drilling on being elected Chairman
of the Arkansas State Chamber of Commerce. He was named President of the
Arkansas Division of AT&T in 2002 and continues to hold that post.
Ed started his career at the Southwestern Bell Telephone Company in 1979. He
has served in various operations positions and on numerous boards over the last
30 years. In 2003, he received the Pinnacle Award from the Little Rock Chamber of
Commerce, the highest honor the chamber gives for service to the community.
Congratulations once again Ed, on this most prestigious honor.
The Arkansas State Chamber of Commerce/Associated Industries of Arkansas is the
leading voice for business at the State Capitol and serves as the primary business
advocate on all issues affecting Arkansas employers.
MEMBER FDIC / SINCE 1903
SIMMONSFIRST.COM / SINCE 1903
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simmonsfirst.com
Congratulations Ed Drilling!
Ed Drilling
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 3
State Chamber/AIA Staff
TABLE Of CONTENTS
Our Leadership 4 – 7
Governmental Affairs 8 – 14
Committees 15
Continued Success and New Initatives in 2010 16 – 23
Marketing/Sales/Outreach 24 – 27
Leadership Arkansas 28 – 31
Pinnacle Program Members 32 – 33
New Members 34
Thanks to Our Sponsors 35
Governor’s Quality Award Program 36 – 37
Affiliate Organizations 38
Joanne DouglasAdministrative Assistant
Randy ZookPresident & CEO
Deb MathisManager, Scheduling & Events
Kenneth R. Hall, J.D.Executive Vice President
Susie Marks, CCESenior Vice President - Programs
Angela DeLille Director of Governmental Affairs
Jeff Thatcher Director of Communications
Bill Watson Sales Representative
Marcus TurleyMembership Development Representative
Sue Weatter Executive Director, Governor’s Quality Award Program
4 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Executive CommitteeArkansas State Chamber of Commerce Officers
OUR LEAdERSHIP
Ex-Officio
Associated Industries of Arkansas Officers
Chairman of the Board:
Ed DrillingAT&T Arkansas
Vice Chairman:
George WheatleyWaste Management of Arkansas
Vice Chairman:
Mike CallanArkansas Oklahoma Gas Corporation
Vice Chairman:
Gary HeadSignature Bank of Arkansas
Vice Chairman:
Maggie SansWal-Mart Stores Inc.
Past Chairman of the Board:
Hugh McDonaldEntergy Arkansas, Inc.
Treasurer State Chamber/AIA:
Phillip BaldwinSouthern Bancorp, Inc.(Retired)
Chairman of the Board:
Bill HannahNabholz Construction Corporation
Past Chairman of the Board:
Ray DillonDeltic Timber Corporation
Bob LambBob Lamb Consultant
Raymond M. BurnsRogers-Lowell Area Chamber of Commerce
Past Chairman of the Board:
Benny BakerInternational Paper Container Division
Vice Chairman:
Ken KimbroTyson Foods, Inc.
Vice Chairman:
Bill J. ReedRiceland Foods Inc.
Vice Chairman:
Steve M. CousinsLion Oil Company
Vice Chairman:
Russell BraggOK Industries Inc.
Past Chairman of the Board:
Randy WilbournMartin-Wilbourn Partners LLC
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 5
Richie ArnoldConway Corporation
David BartlettSimmons First National Corp.
Gary BeasleyE.C. Barton & Company
Arthur BeechFreight Systems, Inc.
Mac BellingrathAutomatic Vending of Arkansas Inc.
Paul BeranUniversity of Arkansas - Fort Smith
Tad BohannonWright Lindsey & Jennings LLP
Walter BryantCenterPoint Energy
Kathleen CareyCardinal Health
Ed ChoateDelta Dental of Arkansas Inc.
Mel ColemanNorth Arkansas Electric Cooperative
Roger CollinsHarps Food Stores, Inc.
Karl ConnorBP America, Inc.
John CooperCooper Communities Inc.
Ed CoulterASU Mountain Home
Dave CronkHewlett Packard Company
Rich DavisArkansas Western Gas - Source Gas Co.
Carlton DavisWarren Bank & Trust Company
Kearney DietzArkansas’ Independent Colleges & Universities
John DreherCenturyLink
George EasleyWindstream Corporation
Steve EdwardsGES Inc./Food Giant
Robert EvansArkansas State University System
Jeff FoxThe Circumference Group, LLC
Grady HarvellAFCO Steel, LLC
Hank HendersonAmerica’s Car-Mart, Inc.
Al HodgeArkansas Capital Corporation Group
Tom HopperCrafton Tull Sparks & Associates Inc.
Dick HorneAmerican Insurance Association
Richard HudsonUniversity of Arkansas
Eric JacksonOaklawn Jockey Club
Joyce JudyArkansas Employees Federal Credit Union
Troy KeepingSouthland Park Gaming & Racing
Dr. Walter KimbroughPhilander Smith College
Benny KoontzKoontz Electric Company Inc.
Cheryl MartinURS Corporation
Charles MazanderMazander Engineered Equipment
Venita McCellon-AllenAEP Southwestern Electric Power Company
Mike McFarlandArvest Bank
Mike MooreFriday Eldredge & Clark LLP
Teresa OelkeCrossland Construction Company
2011 Associated Industries of Arkansas Board of Directors
Lester AllenCintas
Josh AllenAllens, Incorporated
David BakerFutureFuel Chemical Company
Scotty BellVirco Manufacturing Corporation
Lydia CarsonBalm Innovations, LLC
Pete ChristiansenDassault Falcon Jet Corp.
Bob ColemanColeman Dairy
Sam CommellaNucor Steel-Arkansas
Haskell DickinsonGranite Mountain Quarries
Karen DickinsonGeorgia-Pacific Corp.
Mark FeldmanFlexsteel Industries Inc.
Danny GamesChesapeake Energy Corporation
Roland GarlinghouseGar-Bro Manufacturing Company
Danny GlassFirestone Building Products Company
Leon HallTimex Corporation
Melissa HanesworthHiram Walker-Pernod Ricard USA
Charlie HarperPACO Steel & Engineering Corp.
John HarrisonCaterpillar Inc.
Roger HartsoughAustin Powder Company
Dan HaygoodArkansas Steel Associates
Trish HenryRussellville Steel Company Inc.
Randy HopperRanger Boats LLC
Graham HuffMartin Sprocket & Gear Inc.
Kent IngramRazorback Concrete Company Inc.
Ron KeenethBridgestone Americas Tube Business
Bob LangstonLangston Companies Inc.
Craig LichtyEvergreen Packaging
Larry LynnCentral Moloney Inc.
Patrick MathieuUnilever
Tommy MaxwellMaxwell Hardwood Flooring Company
John McFarlandBaldor Electric Company
Scott McGeorgePine Bluff Sand & Gravel Company
Steve MillerAlbemarle Corporation
Neal MunroAddison Shoe/NMF, Inc
John ParkeDemocrat Printing & Lithographing Co.
John PownallKimberly-Clark Corporation
Tom PriceChesapeake Energy Corporation
2011 State Chamber of Commerce Board of Directors
Leon PhilpotRich Mountain Electric Cooperative Inc.
Len PitcockCox Communications
Rob RatleyOG+E
MaryJane RebickOCE/Copy Systems
Reynie RutledgeFirst Security Bank
Michael ShelleyUSBank
Sam SicardFirst National Bank of Fort Smith
Dennis SmileyArvest Bank
Steve SmithVerizon Wireless -South Central Region
Jeff StandridgeAcxiom Corporation
Gary StephensonState Farm Insurance
Sandy StroopeBoat World Inc.
Frank ThomasStephens Inc.
Van TilburyEast-Harding, Inc.
Gary VoigtElectric Cooperatives of Arkansas
Duff WallaceFarm Bureau Mutual Insurance Company of Arkansas
Sam WallsThe Arkansas Capital Corporation Group
Ewell WelchArkansas Farm Bureau Federation
Mark WhiteArkansas Blue Cross and Blue Shield
Larry WilsonFirst Arkansas Bank & Trust
Dave RingAmerican Greetings Corporation
Chuck RinkRemington Arms Company Inc.
Kerry RoemerNice-Pak Products Inc.
Tom SchueckLexicon Inc.
Tom SiebenmorgenLeisure Arts Incorporated
Paul SiedsmaConAgra Foods
Tommy SmithClearwater Paper Corporation
Melissa SmithMcKee Foods Corporation
Bill StobaughMurphy Oil Corporation
Alan StubblefieldSouthwestern Energy Company
Jimmy SwaimBryce Corporation
Mark Van DameMid-America Packaging, LLC
Jim WalcottWeldon Williams & Lick Inc.
Tammy WatersDomtar Industries Inc.
Stephen WeaverCMC Steel - Arkansas/Southern Post
Chuck WepferCameron
Matt WilliamsWeyerhaeuser Company
Glenn WoodsLockheed Martin Missiles & Fire Control
Christina YarnellYarnell Ice Cream Company
6 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
2011 State ChamberEx-officio Board Members
Archie SchafferTyson Foods
Jim DavisGeorgia-Pacific
Luke GordyArkansans for Education Reform Foundation
Russell GunterCross, Gunter, Witherspoon & Galchus
Dan HendrixArkansas World Trade Center
Stephen JonesJack, Nelson, Jones, Jiles & Gregory
Bob KellyQuality Awards Chair
Tom KennedyEntergy
Kurt KnickrehmRegions Insurance
Max KoonceWal-Mart Stores Inc.-CMI
Paul MeansEntergy
Greg NabholzNabholz Properties, Inc.
Mike ParkerDover, Dixon & Horne
Robert SmithAttorney at Law
Lynn TatumTyson Foods
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State Chamber LifetimeBoard Members
Oral EdwardsGES Inc./Food Giant
Jack MeadowsMeadows Enterprises Inc.
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8 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Issues 2 & 3 Pass Resoundingly on November Ballot
“Because of your leadership and hard work, we enjoyed a great victory and were able to pass Issues 2 & 3 by nearly a 2-1 margin,” State Chamber President & CEO Randy Zook said in an e-mail to members of the coalition following the election
“In a difficult political environment, voters in Arkansas heard our message of ‘more and better jobs’ and said YES!” Zook continued “Our state will no longer be at a competitive disadvantage, and the people of Arkansas will benefit for years to come because of your work ”
GOvERNMENTAL AffAIRS
Lucas Hargraves discusses Issues 2 & 3 at a Small Business Council meeting in July.
“Door-to-Door” Regional Meetings Expand
The 2010 “door-to-door” meetings, held mid-August through early November, drew nearly 550 State Chamber/AIA members, state and local chamber leaders, community leaders, local business representatives and state legislators
• The meetings featured presentations on state and federal governmental affairs issues and State Chamber/AIA programs and events by State Chamber/AIA President & CEO Randy Zook, Executive vice President Kenny Hall and Senior vice President Programs Susie Marks
Candidate Forums Draw Crowdsduring the 2010 Spring Primary and fall General Election cycles, the State Chamber/AIA’s
Governmental Affairs Committee again hosted Candidate forums to hear from candidates seeking open and contested Arkansas General Assembly seats
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 9
2011 Legislative Agenda Developed, Shaped and Approved
during the 88th General Assembly, the State Chamber/AIA’s top priorities are to:
• Adopt a plan to return the state’s unemployment insurance trust fund to solvency
• Lead the effort to pass a complete sales tax exemption for energy used in industry and manufacturing
• Reduce or eliminate the capital gains tax
• Protect the education reforms passed in 2003-04
• Protect the legal reforms enacted by Act 649, the Civil Justice Reform Act, of 2003
• Protect the workers’ compensation reforms enacted by Act 796 of 1993
• Maintain the Electoral College to elect the President of the United States of America
You may access the 2011 Legislative Agenda at www arkansasstatechamber com
Mike Parker makes a point during the February Tax Committee meeting.
Kenny Hall provides a presentation on the 2011 Legislative Agenda during the Annual Meeting.
APPLES Reconstitutes to Successfully Halt Flat Tax Initiative
When a constitutional amendment ballot proposal was pushed in early 2010 that would have repealed all state-levied taxes and replaced them with a flat-rate consumption tax, the State Chamber/AIA moved quickly to reconstitute APPLES (Arkansans to Protect Police, Libraries, Education and Services) in opposition The Supreme Court agreed with APPLES and the ballot initiative was withdrawn
10 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
First-Ever Arkansas General Assembly Budget SessionThe Budget Session convened on february 8th and concluded 18 days later Although the State Chamber/AIA was not actively involved in any of the non-appropriation issues
filed during the Budget Session, our governmental affairs team closely monitored the goings-on during the 18 days the General Assembly was in session
Highlights of the Budget Session included:• The introduction, passage and signing into law by Governor Beebe of a Revenue Stabilization Law.• The introduction, passage and signing into law by Governor Beebe a Lottery Commission
Oversight Committee for review of rule changes; scholarship eligibility changes, and provisions for income tax withholding of lottery prize winnings.
• HCR 1007, which provided for recess at the close of business on february 25th and sine die adjournment at noon on March 4th
• Randy Zook provided testimony in favor of a proposal to eliminate the state’s capital gains tax during a joint meeting of the House and Senate Revenue and Taxation Committee
State Chamber/AIA Announces Support for Campaign for Free Enterprise
Recognizing the role free enterprise plays in stimulating and strengthening the economy at state and national levels, the State Chamber/AIA pledged support for the campaign to demonstrate their commitment to getting the people of Arkansas back to work
“American Free Enterprise. Dream Big.” is the U S Chamber of Commerce’s comprehensive, multi-year campaign to support free enterprise through national advertising; grassroots advocacy; citizen, community, and youth engagement; and research and ideas leadership There is a Free Enterprise Arkansas link on our web site
“We are honored to join forces with this campaign to promote the critical role our free enterprise system plays in creating jobs and economic growth,” said Randy Zook “The free enterprise system has the ability to revive our economy by creating an environment that supports competition and
innovation as a means to fuel job growth Arkansas business leaders and entrepreneurs are already working to identify innovative ways to put more Americans to work and will continue to do so in the coming years ”
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 11
State Chamber/AIA Again Partners with Arkansas Farm Bureau to Present “How to Win an Election Seminar”
The two-day seminar was held January 26-27 at the State Chamber/AIA
Attendees learned:• How to successfully announce the candidacy• How to select a campaign theme and key issues• How to identify and target voters• The overall campaign structure• volunteer recruitment and coordination• Budget Preparation• fundraising and• Working with the mediaThe seminar was developed by the American
farm Bureau with the help of professional political consultants and staff members of the democratic and Republican parties videotaping, a case study and a computer simulation allowed attendees to test techniques, tools and methods The State Chamber and Arkansas Farm Bureau held
another “How to Win an Election Seminar” in January.
State Chamber/AIA members and local chamber leaders with U.S. Senator Blanche Lincoln at her office in Washington D.C.
Employee Free Choice Act (EFCA) Mobilizes Opposition
12 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Unemployment Insurance Trust FundThe trust fund that pays Unemployment Insurance (UI) claims became insolvent in March 2009
due to the recession Since then, Arkansas has been required to borrow money from the federal government to pay UI claims As of december 31, 2010, the state had borrowed $330 9 million from the federal government The projection was for the state to be in debt $390 9 million by december 31, 2011; for december 31, 2012, the projection is $436 3 million; and for december 31, 2012, the projection is for $449 7 million
All of this debt will need to be paid back with interest that is scheduled to begin accruing at the rate of 4 09 percent in 2011
To address this deficit in the UI Trust Fund, the State Chamber/AIA UI Committee developed a plan, which was subsequently approved by our boards and executive committee The plan included an increase in the taxable wage bases, coupled with some significant reductions in the state’s UI benefits. Randy Zook and Kenny Hall made several presentations throughout Arkansas in regard to
this problem Negotiations on UI issues
with labor for the 2011 Legislative Session were unsuccessful for the 2011 Legislative Session We encountered legislative resistance to the increased cost to business and Congress blocked states from making cuts in benefits. We continue to explore new changes in benefits that might generate similar annual savings without violating the federal prohibition on benefit amount reductions.
Lynn Tatum makes a point at an Unemployment Insurance Committee Meeting in February.
Meetings Held With Labor and ESDThe State Chamber/AIA held meetings with Labor on Workmen’s Compensation issues and
participated in quarterly meetings with the Employment Security division’s (ESd) Advisory Council during 2010
One of the State Chamber/AIA’s priority issues for 2011 is to protect the workers’ compensation reforms enacted by Act 796 of 1993
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 13
Luncheon With Congressman Rick Crawford
The State Chamber/AIA hosted a get-acquainted luncheon with district 1 Congressman Rick Crawford in early december 2010 in the Bob Lamb Conference Room for more than 75 attendees including State Chamber/AIA members and district 1 constituents
Crawford (R-AR), was elected in November to replace retired Congressman Marion Berry (d-AR)
First District Rep. Rick Crawford (R-AR) speaks at a luncheon in his honor in mid-December.
State Chamber President & CEO Randy Zook makes a presentation at the January Board and New Member Meeting.
Outside Legislative Conferences/MeetingsAs part of its continuing educational efforts to remain informed on
federal issues and issues that impact both Arkansas and other states, the State Chamber/AIA governmental affairs staff regularly attends and participates in conferences and meetings
during 2010, the governmental affairs staff participated in the following:
• National Conference of State Legislators in Louisville, Kentucky – President & CEO Randy Zook
• Southern Legislative Conference in Charleston, South Carolina – Executive vice President Kenny Hall
• Arkansas Self-Insurers Association (A S I A ) Spring fling – Kenny Hall
• Arkansas Workers’ Comp Commission Meeting – Kenny Hall
• Unemployment & Workers’ Compensation (UWC) National Unemployment Insurance (UI) Issues Conference – Kenny Hall
14 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Policy Development PresentationsMembers of the State Chamber/AIA governmental affairs team provided periodic policy
development presentations to various groups and organizations during 2010 including:• A speech to the Arkansas Chamber of Commerce Executives –Kenny Hall• A speech to the Arkansas Human Resources Association’s Ella Conference – Kenny Hall• Legislative Update presentations at meetings of the State Chamber/AIA’s Small Business Council –
Kenny Hall and Angela deLille
Kenny Hall provides a Legislative Update at the Small Business Council’s March meeting.
Coordination/Support of Other Organizations
As part of the State Chamber/AIA’s support of other statewide organizations, our governmental affairs team serves in various membership roles including:
• KIPP: delta Public Schools board member – Randy Zook
• Arkansas Environmental federation (AEf) (Ex Officio) board member – Kenny Hall
• Arkansas Society of Association Executives (ASAE) board member – Kenny Hall
• Arkansas Society of Professional Lobbyists active member – Kenny Hall, Angela deLille
• Governor’s Work-Life Balance Initiative advisory committee member – Angela deLille
• Center for Chamber of Commerce Excellence, President, Board of Regents – Susie Marks
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ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 15
COMMITTEES PLAY vITAL ROLE IN STATE CHAMBER/AIA’S SUCCESS
Comprised of business leaders from member companies across the state, issue committees meet throughout the year to help identify and develop key issues that are critical to the future of Arkansas
The committees provide the State Chamber/AIA governmental affairs team guidance in understanding complex topics that often require a great deal of specific expertise.
The committees and their leaders include:
Education • Chairman: Luke Gordy, Arkansans for
Education Reform foundation• Co-Chairman: Greg Nabholz, Nabholz
Properties
Governmental Affairs • Co-Chairman: Len Pitcock, Cox
Communications• Co-Chairman: Robert d Smith, III, Attorney
Health Care • Chairman: Stephen W Jones, Jack Nelson
Jones fink Jiles & Gregory• Co-Chairman: Kurt Knickrehm, Regions
Insurance Group
National Issues • Chairman: Archie Schaffer III, Tyson foods
Tax • Chairman: Tom Kennedy, Entergy Arkansas• Co-Chairman: Jim Davis, Georgia-Pacific• Legal Counsel: Michael O Parker, dover dixon
Horne, PLLC
Unemployment Insurance/HR • Chairman: Russell Gunter, Cross Gunter
Witherspoon & Galchus• Co-Chairman: daniel H Woods, Timex
(retired)
Workers’ Compensation Committee
• Chairman: Lynn Tatum, Tyson foods• Co-Chairman: Max Koonce, Wal-Mart Stores
Arkansas Small Business Council
• Chairman: Al Hodge, Arkansas Capital Corporation Group
The State Chamber/AIA invites our members to become involved by serving on one or more committees If you are interested, please contact deb Mathis at 501-210-4212 or dmathis@arkansasstatechamber com
16 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
CONTINUEd SUCCESS ANd NEW INITIATIvES IN 2010
Shervani Wows Crowds with Presentations on Globalization
Dr. Tassu Shervani, the first speaker in the State Chamber/AIA’s Pinnacle Leadership Series, drew crowds in Little Rock and Springdale in late february with his presentation on “Globalization: Its Impact on Your Future and Your Business ”
Shervani, the Corrigan Endowed Professor at the Cox School of Business at Southern Methodist University, spoke on a wide range of topics encompassed under four markets: labor, capital, end product/customer and supplier/commodity
Dr. Tassu Shervani during his presentation on Globalization in late February
Ed Drilling introduces Tassu Shervani prior to his presentation on Globalization.
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 17
Based upon population, usable capital and technology, Shervani indicated three inescapable conclusions: the developed world has technology and capital, but not enough people; the developing world has people, but not enough technology and capital; and managing the potential interaction between the developed and developing world is the most significant challenge and opportunity facing political and business leaders
future challenges facing the U S , according to Shervani, include improving its system of K-12 education, increasing technology development and deployment, and dealing with immigration/trade issues
A large crowd enjoyed the Washington Congressional Dinner.
51st Annual Washington Fly-In/Congressional DinnerIn addition to the traditional Reception and Congressional dinner in May, the more than 200 registrants
also attended individual district events, a briefing by the U.S. Chamber of Commerce and meetings with Congressional Delegates in their offices.
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18 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Mike Wilson, Jacksonville Chamber of Commerce, and State Chamber Chairman Randy Wilbourn
Shawnie Carrier, Arkadelphia Regional Economic Development Alliance, and Becky Thompson, Arkansas Economic Development Commission
Rose Mary Jackson, ASU Beebe, and Senator Blanche Lincoln
Bruce Harris and Maggie Sans, Walmart Stores, Inc.
Brad Hegeman, Nabholz Construction, and AIA Chairman Ray Dillon
Ed Coulter, ASU Mountain Home, and Bill Reed, Riceland Foods
Bill Hannah, Nabholz Construction, and Dan Hendrix, Arkansas World Trade Center
51st Annual Washington Fly-In/Congressional Dinner
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 19
82nd Annual Meeting Draws Big CrowdNearly 500 attendees participated in the November meeting which featured:• A presentation by Bernadette Budde, Senior vice President of the Business
Industry Political Action Committee (BIPAC) in Washington, d C
• donnie Smith, President of Tyson foods, Inc • Arkansas Governor Mike Beebe• The presentation and adoption of the State
Chamber/AIA’s 2011 Legislative Agenda following the conclusion of the Annual Meeting,
attendees were invited to attend an Open House to show off the State Chamber/AIA’s recently remodeled office and meeting space.
Rep. John Boozman Senator Mark Pryor
Rep. Mike Ross
Rep. Vic Snyder
Ray Dillon, Randy Wilbourn, Bernadette Budde and Randy Zook at the Annual Meeting.
51st Annual Washington Fly-In/Congressional Dinner
20 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
State Chamber/AIA Elect New OfficersEd drilling was elected Chairman
of the Arkansas State Chamber of Commerce and Bill Hannah was elected Chairman of the Associated Industries of Arkansas for terms beginning on January 1, 2011
drilling is the President of the Arkansas division of AT&T Arkansas in Little Rock Hannah is Chief Executive Officer of Nabholz Construction Corporation of Conway
Bernadette Budde discusses “What the Election Meant for Business.”
Governor Mike Beebe and State Chamber Chairman Randy WilbournGovernor Mike Beebe makes a point during his presentation.
Donnie Smith of Tyson Foods was the keynote speaker.
Ed Drilling was elected Chairman of the Arkansas State Chamber of Commerce.
Bill Hannah was elected Chairman of the Associated Industries of Arkansas.
82nd Annual Meeting Draws Big Crowd
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 21
Arkansas Procurement Opportunities Conference Matches Buyers/Sellers
In an effort to foster business partnerships between government entities, their prime contractors, major corporations and small, minority and disadvantaged businesses, the State Chamber/AIA hosted the 2010 Arkansas Procurement Opportunities Conference on April 27 at the Statehouse Convention Center in Little Rock
The event attracted approximately 40 exhibitors, 250 sellers of various goods and services, and 75 buyers, including public and private sector procurement officials. Buyers and sellers were matched in face-to-face meetings throughout the day
In addition to the Arkansas State Chamber/AIA, the following partner agencies and organizations participated in the event: U S Small Business Administration, SCORE, Office of Congressman Vic Snyder, Office of Senator Blanche Lincoln, Office of Senator Mark Pryor, Arkansas Economic development Commission, Arkansas Procurement Assistance Center, Arkansas Small Business & Technology development Center, Arkansas/Mississippi Supplier development Council and the Arkansas Minority Business development Roundtable
Attendees head to matching floor.
Buyers meet with sellers.
22 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Small Business Award Winners Recognized During Annual Luncheon
The U S Small Business Administration Arkansas District Office named Mizan Rahman, the owner of ETC Engineers & Architects, Inc , of Little Rock, their 2010 Small Business Person of the Year during the 20th Annual Small Business Awards Luncheon in late April at the Statehouse Convention Center in downtown Little Rock
AEDC Director Maria Haley speaks during opening ceremonies.
Jennifer Bonds works the bullpen to match buyers and sellers. Maria Hoskins of U.S. Rep. Vic Snyder’s staff speaks during the opening ceremonies.
Buyers and sellers converge.
Mizan Rahman was named Small Business Person of the Year.
Arkansas Procurement Opportunities Conference Matches Buyers/Sellers
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 23
The event, which drew approximately 325 attendees, was hosted by the State Chamber/AIA and was held in conjunction with the 2010 Arkansas Procurement Opportunities Conference
Roby Brock, host of Talk Business, served as Master of Ceremonies for the Small Business Awards Luncheon and Bill Hannah, chief executive officer of Nabholz Construction Corp., was the guest speaker as part of the “Business Born and Bred” series
Keynote Speaker Bill Hannah, Nabholz Construction Corporation
Arkansas Blue Cross and Blue Shield President Mark White speaks at the January Board Meeting.
Board members and new members enjoy lunch during the January Board and New Member Meeting.
Networking for New Members
State Chamber/AIA New Member luncheons offer new members and new employees of existing members an opportunity to learn the many benefits of Chamber membership. New members also become familiar with the role of each Chamber staff member and get first-hand knowledge of the best way to maximize the benefits and services of Chamber membership
24 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
MARKETING/SALES/OUTREACH
Web Site: www.arkansasstatechamber.com The State Chamber/
AIA’s web site underwent a complete redesign that was recognized in October with a Bronze Quill Award of Merit presented by the Arkansas Chapter of the International Association of Business Communicators
E-NewslettersThe State Chamber/AIA strives to reach the broadest possible business audience via its
e-newsletters • E-Business is a twice-monthly compendium of articles
chronicling our organizations’ events, activities, program, efforts and committees
• Industry Insight focuses on manufacturing and industrial news and issues
• Daily Legislative Update is e-mailed each business day during legislative sessions and outlines the day’s most important issues tracked by the State Chamber/AIA Governmental Affairs team
• Washington Watch concentrates on federal issues that have impact upon businesses
In addition, periodic Congressional Updates are e-mailed to members when major federal issues are being considered
Archived copies of our e-newsletters are posted on our web site
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 25
Membership Directory and Buyers’ GuideThe State Chamber/AIA Membership Directory
& Buyers’ Guide is a great resource for locating a wide variety of products and resources offered by the more than 1,100 member companies
Published annually, it includes listings of members, information on standing committees, and descriptions of products and services many companies provide for business development professionals
The Membership Directory and Buyers’ Guide garnered two awards during 2010: the 18th Annual Excellence in Communications Award Single Piece Entry presented by the Arkansas Society of Association Executives and a Bronze Quill Award of Excellence presented by the Arkansas Chapter of the International Association of Business Communicators
Arkansas Manufacturers Directory
In 2010, the State Chamber/AIA published its first Arkansas Manufacturers directory A listing of all manufacturers in Arkansas by city, it is also a resource that provides practical information on different aspects of Arkansas business, industry, climate, attractions, business support, natural resources, geography, certain laws and tax policies and other items
26 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Small Business Council Continues Growth in 2010
Under the leadership of Chairman Lydia Carson of Balm Innovations and Co-Chairman Al Hodge of The Arkansas Capital Corporation Group, the State Chamber/AIA Small Business Council hosted seven presentations to small business representatives during 2010
The Small Business Council Meeting at the Rogers-Lowell Area Chamber featured Phillip Moore, a staffer with Rep. John Boozman.
Patricia Gonzales of the U.S. Export Assistance Center in Arkansas
Marcus TurleyMembership Development Representative
Chamber Staff Member Earns National RecognitionState Chamber/AIA Membership development Representative Marcus
Turley once again was nationally recognized by the America Chamber of Commerce Executives (ACCE) as the Number Two sales person in membership sales dollars during 2010 for his accomplishment, Turley was honored at the ACCE Annual Convention during early August in Milwaukee, Wisconsin He also received the Silver Lifetime Achievement Award for selling more than $300,000 in membership investments – all within a 3 5-year time span
At the end of the year, Turley had taken over the top spot in the ACCE Sales Contest in the dollar sales ranking over two quarters and was fifth in number of sales
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 27
MED Week Meetings Held Throughout StateMinority Enterprise development (MEd) Week was celebrated during early September with a
series of events throughout Arkansas MEd Week is a celebration of the contributions made by minority enterprises and a chance to recognize and honor accomplished minority business owners and advocates throughout the country Minority business enterprises are made up of African American, Hispanic, Native American, Asian American and Pacific Islanders.
The State Chamber/AIA, in conjunction with Arkansas Minority Business development Roundtable (AMBdR), worked with local chambers, universities and city governments to host events in each of the state’s congressional districts
Arkansas Career Readiness Certificate Program Reaches Significant Milestone
The Arkansas Career Readiness Certificate Program, of which the State Chamber/AIA has played an active role, has officially reached the significant milestone of awarding 25,000 certificates to job seekers
As of late November 2010, the state had awarded a total of 25,280 Arkansas Career Readiness Certificates including:
• 6,864 Gold (27 percent)• 13,864 Silver (55 percent)• 4,552 Bronze (18 percent)
Promoting a pro-business, free-enterprise agenda, preventing anti-business legislation, regulations and rules.
1200 West Capitol Avenue (72201)P O Box 3645
Little Rock, Arkansas 72203-3645Telephone; 501-372-2222
facsimile: 501-372-2722Website: www arkansasstatechamber com
28 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
LEAdERSHIP ARKANSAS
Leadership Arkansas Graduates Class IV and Begins Class VLeadership Arkansas Class Iv
continued its efforts during 2010 with sessions in Russellville, Texarkana, West Memphis and Bentonville
The chairman of Leadership Arkansas Class Iv was C Tad Bohannon, a partner with the Wright, Lindsey & Jennings law firm.
Leadership Arkansas Class IV members in transit during the Texarkana Session in March, which covered the South Arkansas Economy, Timber, Oil & Gas
Leadership Arkansas Class IV members at the Northeast-Delta Economy, Healthcare & Agriculture Session, which was held in May at West Memphis
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 29
Leadership Arkansas Class V A total of 53 individuals from throughout the
state were selected to participate in Leadership Arkansas Class v C Tad Bohannon, a partner in the law firm of Wright, Lindsey & Jennings LLP, is serving as Leadership Arkansas Class v Chairman.
Richard AldermanWittenberg, Delony & Davidson, Architects
Leila AlstonBaptist Health
Leslie BlackwellAmerican Cancer Society
dee BrownBrown Engineers, LLC
Lori BrownArkansas Children’s Hospital
John BurgessMainstream Technologies, Inc.
Tim CainAsh Grove Cement Company
Kathleen CareyCardinal Health
Pat CarrollCrossland Construction
Chris ChastainCrittenden Regional Hospital Foundation
Rhonda ClineAT&T Arkansas
Brooks davisSimmons First Bank of Searcy
Hunter GoodmanArkansas Coalition for Excellence
Clay GordonNabholz Construction
Robert GunnelsSouthern Arkansas University Tech
Eric HutchinsonHutchinson Financial, Inc
Blake JacksonCromwell Architects Engineers
felicia JohnsonColdwell Banker VCI
Steve KinzlerPolk Stanley Wilcox
Brian KratkiewiczCranford Johnson Robinson Woods
Jim LambertConway Regional Health System
Leigh Ann LammersSouthern Bancorp
Roberts LeeMeadors, Adams & Lee Insurance
Leadership Arkansas Class IV Graduates
Leadership Class V members (from left) Eric Walker, Ginger Johnson and Richard Williamson at the Annual Meeting.
Coby LoganDaily & Woods, P.L.L.C.
Andy MarshallFirst Security Bank
Sherrye McBrydeArkansas Affiliate of Susan G Komen for the Cure
Julie McCallisterEngineering, Compliance and Construction, Inc. (ECCI)
Marie MillerWilliams & Anderson PLC
dom MjartanSouthern Bancorp
david MooreFarm Bureau Mutual Insurance Company of Arkansas, Inc.
Connie NelsonArkadelphia Area Chamber of Commerce
Clay PartridgeFirst Arkansas Mortgage Company
Cathy ReidWal-Mart Stores, Inc.
John RobbinsDataPath, Inc.
Kelly RobbinsArkansas Independent Producers & Royalty Owners Assoc.
Melissa SimpsonArkansas Insurance Department
Robert SkinnerThe Bryce Company LLC
Robert SmithFriday, Eldredge & Clark, LLP
Sandra SmithSouthern Arkansas University
denise StewartGirl Scouts - Diamonds of Arkansas, Oklahoma & Texas
Mary WellsArkansas Department of Health
Cole WilliamsonAmerican Data Network
Whitney YoderFort Smith Regional Chamber of Commerce
30 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
C O N N E C T I N G O U R C O M M U N I T I E S
dr Linda BeeneMartin-Wilbourn Partners
Talbot BentonMidSouth Sales, Inc
Phil BillingsleyArkansas Information Consortium (Arkansas.gov)
Stacy BlackardSouthern Bancorp
Roz BlaggArkansas State University - Mountain Home
Ryan BowmanFriday, Eldredge & Clark, LLP
Ben BurrisOrthodontics by the Fergu-Burris Team
Kirby CarlsonFidelity National Bank
Jordan CooperCooper Family Dentistry
Tom CoxFarm Credit Services of Western Arkansas
Andy davisNew Water Systems, LLC
daryl davisCromwell Architects Engineers
Matt DozierThe EAST Initiative
david ErstineSage Partners
Harold EvansWilliams & Anderson PLC
Raymond FrazierU.S. Senator Blanche Lincoln
Cheryl GarnerFort Smith Regional Chamber of Commerce
Matthew GlassFidelity Insurance Group
Kat HodgeArkansas Attorney General’s Office
Osi ImomohSouthland Park Gaming and Racing
Les JacksonNucor-Yamato Steel
Ginger JohnsonG&R Foods, Inc.
Keith KlemmerArkansas National Guard
Leadership Arkansas Class V
Christina LittlejohnArkansas Symphony Orchestra
Peggy MaxellChesapeake Energy Corporation
Paul McAnallySouthern Bancorp
Susie NicholsonArkansas Tech University
dan ParkerIMWell Health
denver PeacockCranford Johnson Robinson Woods
Steve PercivalWashington Regional Medical Center
Amy PerrinSouthern Arkansas University Tech (SAU Tech)
Tim PickeringAT&T Arkansas
MaryJane RebickOce/Copy Systems
Kevin ReynoldsAFCO Steel, LLC
Scott SaffoldUnion Bank & Trust
Candice SmithWal-Mart Stores, Inc.
Isaac SmithColliers International
Liz SmithGreater Blytheville Area Chamber of Commerce
Karla StantonBridgestone Americas Tube Business
debbie StehlingFriendship Community Care
Katina StephensCaterpillar, Inc.
Travis StephensB & B Management Company
Chip TaulbeeArkansas Business Publishing Group
Lea TaylorWhat if Creative
Michael vickersArkansas Rehabilitation Services
Jill WagarNorthwest Arkansas Community College
Eric WalkerPhilander Smith College
Oscar WashingtonEntergy Arkansas
Chris WhiteSimmons First Bank of Northwest Arkansas
Richard WilliamsonEvergreen Packaging
Jeannie WinstonUALR
Andrea WoodsNabholz Construction Corporation
Leadership Arkansas Class V members visit during the State Chamber/AIA Annual Meeting in November.
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 31
C O N N E C T I N G O U R C O M M U N I T I E S
WHO WE ARELeadership Arkansas is a program designed to take a statewide view of the economic and political challenges that face our great state. Leadership Arkansas offers leadership opportunities that expand the impact of community leaders across the state. Created by the Arkansas State Chamber of Commerce and Associated Industries of Arkansas, Inc., Leadership Arkansas builds a sense of statewide community by identifying and training individuals with the passion and commitment to become personally engaged in issues, programs and activities aimed at building a Better Arkansas.
WHAT WE OFFERTo build a strong, diverse statewide network of leaders with a shared commitment to connect our communities and to make Arkansas a better place in which to live and prosper.
HOW THE PROGRAM WORKSLeadership Arkansas’s mission is to build a strong, diverse, statewide network of leaders with a shared commitment to connect our communities and to make Arkansas a better place in which to live and prosper.
One of the many ways the organization is working to accomplish that mission is through its annual class program. Class members will be chosen to participate in a stimulating and thought-provoking educational program that consists of a series (six) of day-and-a-half sessions held in locations throughout the state. These sessions include programming on issues critical to Arkansas, leadership skills assessment, and relevant information on Arkansas’s history, demography, diversities and opportunities.
PROGRAM SCHEDULEFOR CLASS VI
Participants are required to attend at least 80% of the program sessions, including the entire opening session, which is mandatory. The 2011-2012 program year is tentatively scheduled as follows:
Class VI Retreat & Tourism Session September 18 - 20 Winthrop Rockefeller Institute Morrilton, AR (Mandatory attendance)
Session I November 2011 Arkansas State Chamber/AIA Annual Meeting & Legislative Session
Session II December 2011 Economic Development/Manufacturing
Session III January 2012 South Arkansas Economy
Session IV March 2012 Northwest Arkansas Economy
Session V May 2012 Northeast/Delta Arkansas Economy
Session VI June 2012 Central Arkansas Economy
Graduation June 2012
TIMELINE
Applications Due August 12, 2011
Class Selection Late August, 2011
Applicant Notification September 2, 2011
COSTS
Application Fee None
Tuition $2,000
Limited scholarships are available.
A program of the Arkansas State Chamber of Commerce / Associated Industries of Arkansas(501) 372-2222 • www.arkansasstatechamber.com
32 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Apex
Summit
Peak
PINNACLE PROGRAM
New Pinnacle Members Announced for 2010
The State Chamber/AIA is pleased to recognize the following Pinnacle members who are new or upgraded their status for 2010:
Peak:
• CardinalHealth• deltic Timber Corporation• Welspun Tubular LLC
Crown:
• Energy Transfer/fayetteville Express Pipeline• Hiram Walker/Pernod Ricard USA• Lennox International• Martin Marietta Materials• Scott Equipment Co LLC• The Arkansas department of Workforce
Services
The Pinnacle program is an active group of member firms and organizations whose senior representatives provide financial support and leadership to the State Chamber/AIA Pinnacle members actively participate in our grassroots action network, testify before legislative committees when needed, work on State Chamber/AIA policy committees or lead the organization as board members.
34 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Access Control devices, Inc (ACdI)
Adams Pest Control of LR Inc
Addison Shoe/NMf, Inc
AdP (Automatic data Processing Inc )
AdvantaClean of Central Arkansas
Affirmative Risk Management, Inc.
All-Storage Products, Inc
Alliance Productions
Allied Wireless
Alternative design Mfg & Supply, Inc
Ameriprise financial-Matlock & Associates
Aqua Contour Cutting (ACC Inc )
Arkansas Bag & Equipment Co
Arkansas Box LLC
Arkansas Commitment
Arkansas Concrete Cutting & Coring, Inc
Arkansas department of Workforce Services
Arkansas Elder Outreach
Arkansas federal Credit Union
Arkansas Power Labor
Arkansas Prevention Certification Board
Arkansas Protection Services LLC
Arkansas Scholarship Lottery
Arkansas State Employees Association
Arkansas Trucking Association
Armature Service Co Inc
B&C Bindery, Inc
Bank of America
Best Conveyors
Best Western-Jacksonville
Best Western duck Inn
Best Western JfK Inn & Suites
Best Western Sherwood Inn & Suites
Blanz Engineering & Environmental Solutions
Blytheville Sheet Metal Inc
B R McGinty Mechanical Contractors
Bradley Media LLC
Calpine Corporation
Capsearch
Catering to Go Go
Caterpillar Inc
Clark Exterminating Co , Inc
Clean Line Energy
CMI
Coalition for Arkansas Jobs
Columbia forest Products
Comfort Inn
Concord Specialty Corrugated
Conway Regional Medical Center
Country Inn & Suites
Cox, Sterling & McClure, PLLC
Cranbury Inn & Suites
Creative Graphics, Inc
Cromwell Architects Engineers
Crowley’s Ridge Technical Institute
Curtner Lumber Co
Custom Aircraft Cabinets, Inc
dAC Technologies Group International, Inc
diamond International
dickey Machine Works
doss Moving & Storage Inc
drago Supply
dWM Construction, Inc
Edward Jones - Alexander varela
Edward Jones - Chris Hughes
Edward Jones - Tommy Howard
Eli Lilly USA, LLC
Embry-Riddle Aeronautical University
The Empire district Electric Company
The Empress of Little Rock
Energy Systems Group, LLC
Energy Transfer/fayetteville Express Pipeline
eStem Public Charter Schools
Evonik Cyro LLC
first Tape & Label
firstStaff
Fraley Roofing, Inc.
freight Systems, Inc
funder America, Inc
Gates Corporation
George fischer Sloane, Inc
Goins Plastic Source Inc
Greenbrier Rail Services
Griffin Industries, Inc.
Harry G Barr Company
Helm Benefit Design, Inc.
Henry Hodges P A
HIPPY USA
Holiday Inn Express & Suites
Hometronix
H T Watts digital drawing
Image Works Media, Inc
Innerplan Office Interiors
Innovative Power Solutions
ITT Technical Institute-Little Rock Campus
Jameson Suites Little Rock
Jani-King of Little Rock
JGP, Inc
JPMS Cox PLLC
KMf, Inc
L Cotton Thomas & Company
Little Caesars Pizza of AR, Inc.
Little Shaneyfelt Marshall
Lockeby & Associates, Inc
M & M Milling Inc
The Markham Group
Martin-Wilbourn Partners LLC
MBS Broadcasting Network
McClelland Consulting Engineers
McGhee Insurance Agency, Inc
Mercy Health Center, Hot Springs Community
Min-Ark Pallet Company, Inc
Mini Labels
Mitsubishi Power Systems Americas, Inc
Monsanto Company
Motor Appliance Corporation
Mundo-Tech, Inc
National Tree Preservation of Arkansas
The Nature Conservancy
New Water Systems, LLC
NLC Products Inc
North Little Rock Municipal Airport
N M Make Ready & Maintenance
Noble Strategies
Northwestern Mutual
Omega Solutions, Inc
Orthodontics by the fergus-Burris Team
Oxane Materials
Ozark Area Chamber of Commerce
P Allen Smith Associates, LLC
PC Assistance, Inc
Peneprime of AR
Phelps fan
Plasco designs, Inc
Polk Stanley Wilcox Architects
Pollution Control, Inc
Porter Sales
Power Technology
Premier Staffing, Inc.
Promotional Ideas, Inc
Pulaski County Learning Center Inc
R&R Creative video Production
Radiant designs Inc
Radio disney Group, LLC
Regions Claims Management
River City Mechanical, Inc
River City Tents & Awnings
River valley Solar
RK Hall Construction, Ltd
Russell Chevrolet - Honda
RxResults
Scott Equipment Co LLC
Sealed Air
Signs & Lines Graphic Arts
Snap-on Equipment
Sol Alman Company
Southern Wholesale florists
Subway development of Arkansas
Super 8
Southwest design & display
Techline, Inc
Thomas Engineering Co
TowMate, LLC
TruService Community federal Credit Union
Upper Right Leadership
vOX Global
Ward Construction, Inc
WCA Waste Corp of AR-Little Rock Hauling
Weiser-Brown Operating Company
Welspun Tubular, LLC
Wesco distribution, Inc
Westrock Coffee LLC
William Henry Asti, Architect
Women’s foundation of Arkansas
Wonder State Box
Woods Group Architects, Inc
Worley, Wood & Parrish P A
Wright Welding
Yabal Staffing Consultants LLC
Zark Aluminum, Inc
Welcome to the following new members who joined the State Chamber/AIA in 2010:
Nabholz Construction Corp. workers during the remodeling of the State Chamber/AIA building
WELCOME TO OUR NEW MEMBERS
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 35
Acxiom CorporationAEP Southwestern Electric Power CompanyAerojet CorporationAffiliated Appraisers/Ferstl EnterprisesAlbemarle CorporationAlberto CulverAllens, IncorporatedAmerica’s Car-Mart Inc American Greetings CorporationApartment Hunters/Arkansas SuitesArcelor Mittal Pine BluffArkadelphia Regional Economic development AllianceArkansas Asphalt Pavement AssociationArkansas Association of Two-Year CollegesArkansas Automobile dealers AssociationArkansas Bankers AssociationArkansas Beverage Association Arkansas Blue Cross and Blue ShieldArkansas Capital Corporation GroupArkansas Chamber of Commerce ExecutivesArkansas Children’s HospitalArkansas Credit Union LeagueArkansas department of Workforce ServicesArkansas Economic developersArkansas Economic development CommissionArkansas Employees federal Credit UnionArkansas Environmental federation/Government SolutionsArkansas farm Bureau federationArkansas Independent Colleges & UniversitiesArkansas Manufacturing SolutionsArkansas Municipal LeagueArkansas National GuardArkansas Oil Marketers Association Inc Arkansas Oklahoma Gas CorporationArkansas Petroleum CouncilArkansas Procurement Assistance CenterArkansas Scholarship LotteryArkansas State Employees AssociationArkansas State University - BeebeArkansas State University College of BusinessArkansas State University SystemArkansas Steel AssociatesArkansas Tech UniversityArkansas Timber Producers AssociationArkansas Transit Association Inc Arkansas Western Gas a Source Gas CompanyArkansas World Trade CenterArkhola Sand & Gravel CompanyArvest BankAsh Grove Cement CompanyAssociated Builders & Contractors of Arkansas
AT&T ArkansasAutomatic vending of Arkansas Inc Baldor Electric CompanyBank of The Ozarks Inc.Baptist HealthBaxter Healthcare CorporationBentonville/Bella vista Chamber of CommerceBob Lamb ConsultantBobby Hogue & AssociatesBP America, Inc Brent Stevenson AssociatesBridgestone Americas Tube BusinessBudgetext CorporationCardinal HealthCargill value Added Meats-RetailCenterPoint EnergyCentral Moloney Inc CenturyLink Chemtura CorporationChesapeake Operating, Inc CINTASCity of Little RockClarksville-Johnson County Chamber of CommerceCoby LoganConway CorporationConway Regional Medical CenterCooper Administrative Service LLCCooper Tire & Rubber CompanyCox CommunicationsCraig douglass Communications, Inc Cranford Johnson Robinson WoodsCross Gunter Witherspoon & Galchus P C Crossland Construction CompanydBH Management Consultantsdelta dentaldeltic Timber Corporationdomtar Industries Inc dover dixon Horne PLLCE C Barton & CompanyEconomic development Alliance of Jefferson CountyElectric Cooperatives of ArkansasEntergy Arkansas, Inc Evergreen Packagingfarm Credit of Western ArkansasfedEx freight, Inc fidelity National Bankfinnegan & Company, Inc firestone Building Products Companyfirst Community Bankfirst National Bank of fort Smithfirst Security Bankfirst Security Bank of Mountain Homefirst Southern Bank
first State Bankflowers Baking Companyfort Smith Regional Airportfort Smith Regional Chamber of Commercefriday Eldredge & Clarkfuturefuel Chemical CompanyGar-Bro Manufacturing CompanyGoff distributionGovernment Solutions, LLCGuaranty Loan & Real Estate CompanyHanesbrands Inc -ClarksvilleHarriet & Warren StephensHealth Resources of ArkansasHempstead County Econ development Corp Henderson State UniversityHiram Walker-Pernod Ricard USAHome depotHot Springs village POAHutchinson financial, Inc Impact Management Group Inc Independent Insurance Agents of ArkansasInformation Network of ArkansasInternational Paper CompanyInveritas Research & ConsultingJacksonville Chamber of CommerceKimberly-Clark CorporationKoontz Electric Company, IncKutak Rock LLPLangston Companies Inc Lion Oil CompanyLittle Rock Convention & visitors BureauLittle Rock Regional Chamber of CommerceLM Glasfiber (Arkansas), Inc.MacsteelMcKee foods CorporationMcLarty CompaniesMemphis Convention & visitors BureauMetro Little Rock AllianceMetropolitan National BankMichelle Staging with StyleMitchell Williams Selig Gates & Woodyard, PLLCMullenix & Associates, LLCMunro & CompanyMurphy Oil CorporationNabholz Construction CorporationNational Park Community CollegeNewport Economic development CommissionNorth Little Rock visitors BureauNorthwest Arkansas Community CollegeNorthwest Arkansas Regional AirportNucor Steel-ArkansasNucor-Yamato SteelNWA Chambers of CommerceOCE/Copy Systems
OG+EPace IndustriesParker Solvents Company Inc Petrohawk Energy CorporationPfizer PharmaceuticalsPine Bluff Sand & Gravel CompanyPorocel IndustriesPulaski Technical CollegeRamsay Bridgforth Robinson RaleyRegions BankRiceland foods Inc Ritter CommunicationsRogers-Lowell Area Chamber of CommerceRussellville Area Chamber of CommerceSecuritas Security Svcs, USASeiz Sign CompanySimmons first National Corporation Southeast Arkansas CollegeSouthern Arkansas University TechSouthern Bancorp, Inc Southland Park Gaming & RacingSouthwestern Energy CompanySparks Health System Stephens Inc Stephens Production CompanyStuttgart Chamber of CommerceSummit BankTexarkana Regional InitiativeThe Center for Healing Hearts & SpiritsThe Heritage Company, Inc The Winthrop Rockefeller foundationTroutman Sanders StrategiesTwin City Printing, Inc Tyson foods, Inc U S Chamber of CommerceU S Small Business AdministrationUALR ASBdCUAMSUniversity of ArkansasUniversity of Arkansas - fort SmithUS BankVerizon Wirelessviskase CorporationWalmart Stores Inc Washington Group InternationalWelspun Tubular LLCWeyerhaeuser CompanyWhite River Rural Health CenterWholesale Beer distributors of Arkansas, Inc Windstream CorporationWinthrop Rockefeller InstituteWorkSourceWright Lindsey & Jennings LLPXTO Energy, Inc
The following members and organizations sponsored State Chamber/AIA events in 2010. Sponsorships included Leadership Arkansas, Lobbyist Luncheons, Washington fly-In and Congressional dinner, Small Business Awards Luncheon, Annual Meeting and “door-to-door” Regional Meetings
THANKS TO OUR SPONSORS
36 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
GOvERNOR’S QUALITY AWARd PROGRAM
While other programs may focus on a single aspect such as leadership, strategic planning, or process management, the Governor’s Quality Award (GQA) Program focuses on helping you develop an integrated management framework that addresses all the factors that define your organization, its operations and its results. Utilizing GQA can help you:
• discover proven approaches to boost productivity and quality
• Accelerate your ability to improve your products, supplies, internal processes and overall capabilities
• Improve your ability to self-assess quality processes, identifying strengths as well as areas for improvement
Regional Self-Assessment and Applicant Training Seminars
• Provides training on use of the Criteria for Performance Excellence as process for self-assessment or writing an application for program award and recognition
Examiner Training
• Teaches analytical skills used to assess applications for award and write feedback report to applicant • Provides examiner unique perspective that contributes to the success of your organization
Challenge Seminars
• Industry specific seminars for manufacturing, healthcare and business • Provides seminars regionally throughout the state in partnership with local partners
Benchmark Tours• Applicants to the program can tour previous Governor’s Award winners’ facilities and learn their
best practices
Attendees focus on the material at a GQA Training Session in mid-March.
Volunteers serving as examiners in the program receive training.
Award Application
• Governor’s Award for Performance Excellence• Achievement Award• Commitment Award• Challenge Awardfor further information about the GQA Program,
contact Executive director Sue Weatter at 501-372-2222 Additional information about all opportunities the program provides is also available on the GQA website at www arkansas-quality org
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 37
Eighteen Organizations From Throughout Arkansas Receive Governor’s Quality Awards
Eighteen organizations from throughout the state were presented Arkansas Governor’s Quality Awards during the 16th Annual Awards Celebration for the Governor’s Quality Award Program on Monday evening, November 15th at the Peabody Hotel Little Rock Approximately 300 business and civic leaders from throughout Arkansas attended the celebration
• Taking top honors by receiving the Governor’s Award for Performance Excellence was the Tyson food Safety and Research Laboratory in Springdale
• The Achievement Level Award was awarded to: ARcare, Inc , Augusta; drew Memorial Hospital, Monticello; freight Systems Inc , North Little Rock; and Saline Memorial Hospital, Benton
• Organizations receiving the Commitment Level Award were: Community Health Centers of Arkansas, Inc , North Little Rock; delta Memorial Hospital, dumas; Garland Nursing and Rehabilitation Center, Hot Springs; Ouachita Nursing and Rehabilitation Center, Camden; Southern Arkansas University, Magnolia; and St vincent Health System, Little Rock
• Organizations receiving the Challenge Level Award were: Arkansas Foundation for Medical Care, Little Rock; engines, inc , Jonesboro; Mainstream Technologies, Little Rock; Rockline Industries Inc NWA; Southland Park Gaming and Racing, West Memphis; Stone County Medical Center, a division of White River Health System; and University of Arkansas for Medical Sciences, Little Rock
The awards ceremony includes four award levels of Performance Excellence (in descending order of qualifications): the Governor’s Award, the Achievement Award, the Commitment Award and the Challenge Award As well as the recognition, recipients receive an in-depth evaluation of their management systems and a written feedback report citing strengths and areas for improvement Industry-specific seminars were held last year for manufacturing, healthcare and insurance/financial services
The goal of the Governor’s Quality Award Program is to encourage Arkansas organizations to engage in continuous quality improvement, which leads to performance excellence, and to provide significant recognition to those organizations. Created as a not-for-profit organization, the program is dedicated to assist in building a strong infrastructure for Arkansas businesses That dedication is reflected in the program’s vision to contribute to the success of Arkansas organizations and the communities they serve The Governor’s Quality Award program partners with the Arkansas State Chamber of Commerce
The Chairman of the Board of the Governor’s Quality Award program is Bob Kelly, Executive Vice President and Chief Risk Officer for Arvest Bank. Organizations and companies interested in participating in the program should contact Governor’s Quality Award Executive director, Sue Weatter with the Arkansas State Chamber of Commerce by calling 501-372-2222 or go to www arkansas-quality org
A big crowd gathers during the reception prior to the Governor’s Quality Award Program banquet.
More than 300 people from across Arkansas attended the Governor’s Quality Award Dinner.
Tyson Foods Safety and Research Laboratory of Springdale received the Governor’s Award for Performance Excellence.
38 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
AffILIATE ORGANIZATIONS
Statewide OrganizationsThe State Chamber/AIA has expanded its presence throughout Arkansas by affiliating with the
following statewide organizations:
Governor’s Quality Award
• The Governor’s Quality Award (GQA) Program formed a working partnership with the State Chamber/AIA in 2008 and has an office in the State Chamber/AIA building. The organizations work together to accomplish the GQA’s program vision of contributing to the success of Arkansas organizations and the communities they serve.
• The GQA Program offers training opportunities for participants to learn how to use the Malcolm Baldrige Criteria for Performance Excellence to assess strategy and process alignment for increased performance Those that choose to apply for an award receive an evaluation of their management systems in a written-feedback report citing strengths and areas for improvement and are recognized by the Governor at an annual awards ceremony.
• This process is used by all types of businesses, health care, schools and government agencies, and all kinds of organizations, including non-profit.
Arkansas Chamber of Commerce Executives (ACCE)
ACCE is a professional, statewide organization of Chamber of Commerce executives in more than 100 Arkansas communities as well as business and professional organizations interested in or allied with chamber of commerce work in Arkansas
• The purpose of ACCE is to enhance the professional development and managerial skills of its members; to keep its membership apprised of statewide and national trends that affect the membership’s ability to operate effectively within their individual communities; and to maintain liaisons with state agencies and business organizations including the Arkansas Economic development Commission, State Chamber/AIA, American Chamber of Commerce Executives and the U S Chamber of Commerce
The State Chamber/AIA is actively involved with services to local chambers including:• Association management for the ACCE• Strategic planning sessions• Personnel selection assistance• volunteer leadership training• Board retreats and goal setting• Board orientation
• New executive support• Governmental relations• New facility planning• Assistance with developing new programs• Assistance with starting new chambers• Membership development
Arkansas Economic Developers (AED)
AEd is an association of professional and volunteer economic developers in the state of Arkansas whose purpose is advancing, through professional and educational efforts, the quality of life in Arkansas by the development of employment opportunities through economic growth and community development
Membership in AEd provides an opportunity to participate in numerous activities that center around efforts to educate the economic developer in a rapidly changing field.
ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010 39
Focus on performance excellence for the entire organizationin an overall management framework.
Our proven methods will strengthen your organization, improveyour bottom line and increase your customers’ satisfaction.
• Jump start change initiatives• Energize improvement strategies• Focus your organization on common goals• Assess performance against the competition• Align your resources with your strategic objectives
Our standards are developed by the renowned Malcolm Baldrige National Quality Award program. This means that our approach is regularly evaluated and upgraded with fresh insights.
• Apply for an award and receive recognition for your efforts and achievements at our annual awards ceremony. Those who apply to the program receive a feedback report of strengths and areas for improvement from a team of trained professionals who serve as examiners.
• Attend one of our industry-specific, regional Challenge Seminars• Receive training on how to use the Criteria for total self-assessment at an Applicant
Training Seminar • Participate in Benchmark Tours• Serve as a member of our Board of Examiners. Examiners can receive up to ASQ 3.6
recertification credits for examiner training and service as an examiner.
For more information, contact Sue Weatter, 501-372-2222 or visit our websiteat www.arkansas-quality.org
Let us show you how tomaximize your organization’s potential!
40 ARKANSAS STATE CHAMBER/AIA ANNUAL REPORT 2010
Affordable tuitionOutstanding facultyClasses when you need them — days, evenings, weekends and onlineQuality university-transfer curriculum and technical programs/coursesTTutoring and counseling servicesChild development centersSmall classesFinancial aid availableA convenient campus close to where you live and work
3000 West Scenic DriveNoNorth Little Rock, AR 72118(501) 812-2200www.pulaskitech.edu
Visit us on
or Myspace.