From the Editor's Desk 2
Chapter Activity Report 3
ICQCC 2013 - Taipei Report 9
NCQC - 2013, Kolkata 10
(results Of Poster, Poem, Slogan And Essay Competition)
Notice for Annual General Meeting 12
Auditors' Report, Financials 13
Evolution of Total Quality Management and It's Significant 16
Vol. 31 No.6October - November - 2013
R.N.I. Regd. No. 44956/87 Dt. 11.3. ‘88
Contents Page No.
“It is the Quality of our work which willPlease God and not the Quantity”
The views and opinions expressed by the authors are not necessarily the views of QCFI
- Mahatma Gandhi
Dear Members and Readers,
Greetings to you all.
QCFI Pariwar wishes you and your family Happy and Prosperous Dassera and Diwali.
We are back from just concluded ICQCC-2013 at Taipei, Teiwan from October 23-25, 2013. This year again our delegation from India was largest with over whelming participation. Majority of our teams were adjudged as excellent case-study presentations. Kudos to all of them. You will find in this issue a statistical report on ICQCC – 2013.
We extend a warm welcome to the participating teams in NCQC-2013 at Kolkata from 20-23 December 2013. Regi stration of teams is in progress, however please note that there is no spot registration.
We would like to inform all the participating teams in NCQC-2013, Kolkata to reserve and confirm their stay accommodation at near by places to the venue. Please go through the flow diagram on registration given in this issue for your convenience.
You will find AGM Notice and Agenda for this years along with consolidated Income & Expenditure statement for the year 2012-13 with auditors report.
QCFI has added one more centre in its family by inaugurating QCFI-Guwahati Centre in Assam for propagation of TQM concepts in North-East Indian States. A report is published for your perusal.
As usual chapters and HQ activities report is published for you information.
We are publishing the results of NCQC-2013 competitions for Poster, Poem, Slogan & Essay. We extend hearty congratulations to the winners and invite them to receive their prize on the convention venue. We are also printing the names of selected teams for skit presentation in NCQC-2013 Venues.
We wish all the participating teams in NCQC-2013 Best of Luck for all the competitions.
306, III Floor, Navketan Chambers, S.D. Road, Secunderabad - 500 003.
Phones: 0091-40-66318068, 66311168, 66316743 & 66316744
Telefax: 0091-40-27805660 E-Mail: [email protected]
Website : www.qcfihq.com
PRESIDENT
Dr. R.C. AgarwalPRESIDENT-EMERITUS
Shri P.S. Ramamohan Rao
CHAPTERSAurangabadBengaluru
BhilaiBokaroChennai
DelhiDurgapurGwaliorHaridwar
HyderabadKanpurKolkataKoraputMaduraiMumbaiNagpurPune
RajsamandRourkelaVadodara
VisakhapatnamSUB CHAPTER
Ahmed Nagar
IPS (Retd.)Former Governor of Tamil Nadu
VICE-PRESIDENT
Prof. Ashok K. Mittal
EXECUTIVE DIRECTOR
Shri D.K. Srivastava
HON. TREASURER
Shri B. Subramaniam
EDITORIAL BOARD
Shri D.K. Srivastava
Shri B. Subramaniam
Dr. B.R. Bangray
QUALITY CIRCLE FORUM OF INDIA
D.K. SRIVASTAVAExecutive Director
Quality Circle Forum of India Oct - Nov’2013
From the Editor's Desk....From the Editor's Desk....From the Editor's Desk....
2
Quality Circle Forum of India Oct - Nov’2013 3
Chapter Activity Report Chapter Activity Report Chapter Activity Report AURANGABAD CHAPTER:
Governing Council Meeting was organized on 05.08.13 & 07.09.13. 9 & 8 members attended respectively.
Main Points discussed were:
1) MSCQCC - 2013
2) Checking of Accounts of CCQC-2013
3) Membership Drive
4) Training Programmes
5) Membership Drive
4) Met Mr. Venkatesan of M/s. TAFE Ltd. on 17.06.13 for QC programmes..
Workshop / Training Programme On:
QC Tools & Techniques was organized for JNE College on 09.08.13. 9 members participated.
Presentation Skills was conducted JNE College on 11.09.13. 8 participants attended.
BENGALURU CHAPTER:
Governing Council Meeting was conducted on 17.08.13 & 21.09.13. 8 & 9 members attended respectively.
The main points discussed were:
1) Presentation of Training Activity Report
2) Membership Growth Report
3) Formation of Centre at Mysore
4) Progress Report on CCQC-2013
5) Monthly Financial Report
6) ISO Surveillance Audit
7) Induction of New Members
8) Assigning of Responsibility for faculty
Training Programmes / Workshop On:
1) Five-S, Kaizen & QC Tools was conducted for BHEL - EPD on 01.08.13 & 02.08.13. 29 & 41 participants attended respectively.
2) Problem Solving Technique was organized for M/s. BHEL – EDN on 08.08.13. 24 members participated.
3) Preparation for ICQCC was conducted for M/s. Wendt India Ltd. on 11.08.13. 5 participants attended.
4) QC Handholding was organized for M/s. Manjushree Technopack Pvt. Ltd. Bidadi Unit on 17.08.13 & 24.08.13. 100 & 26 members participated respectively.
5) QC Handholding was conducted for M/s. Manjushree Technopack Pvt. Ltd. Bommasandra on 22.08.13 & 23.08.13. 40 & 15 participants attended respectively.
6) Kaizen Training was organized for M/s. StoveKraft India on 22.08.13. 30 members participated.
7) Training for Facilitators was conducted for M/s. BHEL – EDN on 29.08.13. 22 members participated.
8) QC, Concept & Implementation was organized for M/s. Exide Industries on 30.08.13. 40 participants attended.
9) TPM Awareness was conducted for M/s. Schneider Electric on 24.09.13 & 26.09.13. 24 & 37 members participated respectively.
10) QC Awareness was conducted for M/s. Denso Kirloskar Ltd. on 27.09.13 & 30.09.13. 15 participants attended respectively.
11) QC Handholding was organized for M/s. Manjushree Technopack Ltd. on 30.09.13. 40 members participated.
Promotional Activity On:
Kaizen & Team Work for an organizational success was conducted for M/s. REI Electronics on 03.08.13. 54 participants attended.
Kaizen Appreciation Programme was conducted for M/s. NRR & Sons Export Unit on 05.08.13. 60 participants attended.
Appreciation Programme on Kaizen & Team Work was conducted for M/s. Brakes India Ltd. on 07.08.13 & 08.08.13. 44 & 45 participants attended.
Kaizen Documentation Hand Holding was conducted for M/s. Madhura Clothing on 15.04.13. 20 members attended.
Preparation for ICQCC- 2013 was conducted for M/s. Automotive Axles Ltd. on 08.08.13. 5 members participated.
Preparation for ICQCC- 2013 was conducted for TVS Motor Co. Ltd. on 12.08.13. 5 participants attended.
Kaizen Backbone of Improvement Culture for Buoyance Teachers was conducted on 13.08.13. 19 participants attended.
Kaizen for Success was organized for M/s. Christ University Institute of Management on 21.08.13. 32 members participated.
Document preparation for CCQC- 2013 was conducted for M/s. Madura Garments Exports on 23.08.13, 26.08.13 & 27.08.13. 20, 15 & 10 members participated respectively.
Kaizen & QC for Development of Institution was conducted at Cambridge Institute of Technology College on 24.08.13. 35 participants attended.
Kaizen Backbone of Improvement Culture was organized for Girls Students at St. Joseph School on 27.08.13. 25 members participated.
Kaizen Appreciation Programme was conducted at St. Joseph Girls High School on 28.08.13. 20 participants attended.
Quality Circle Forum of India Oct - Nov’2013 4
Quality for all works of Life was conducted at City College of Management on 11.09.13. 70 students participated.
Personality Development of Performance Enhancement was organized at Karnataka State Women College on 19.09.13. 50 students participated.
Small Improvements for Success was organized at Karnataka State Women College on 19.09.13. 50 members attended.
Improvement Culture Building through People Involvement was conducted at Siddaganga Institute of Technology on 28.09.13. 500 members attended..
CHENNAI CHAPTER:
GC Meeting was conducted on 07.08.13 & 11.09.13. 20 Members attended respectively.
The Main points discussed were:
1) Confirmation of the Minutes of the previous GC Meeting2) Training Programmes3) Income & Expenditure Statements 4) Membership Drive5) News Letter
Training / Workshops On:
Poka-Yoke was conducted on 24.08.13. 54 teams from 25 organisations participated.
Promotional Activity
1) Met Mr. Jagadeesh of M/s. Beher India Ltd. on 21.08.13 for QC activities & enrolment of membership.
2) Met Mr. Saravana Kumar of M/s. India Nipan Electricals for QC activities.
3) A Special Meeting regarding 5S Conclave was convened on 18.08.13.
4) Met Mr. K. Subhash of M/s. J.K. Tyres Ltd. for QC activities & enrolment of membership.
5) Met Dr. G. Bakthavasalam of M/s. K.G. Hospital for QC activities & training programmes.
6) Met Mr. Sivakumar of M/s. Onload Gears for training programmes & enrolment of membership.
Details of Approach to New Organisation
M/s. Beher India Limited & M/s. India Nipan Electricals were approached for QC activities, and to enroll them as Permanent Member.
M/s. J.K. Tyres Ltd. was approached for enrolling them as an Institutional Member.
Service to Member Organisations:
Training on QC Tools was conducted for M/s. Saint-Gobain Glass Unit on 08.08.13.
Programme on Lean Concepts was organized for M/s. Neyveli Lignite Corpn. on 12.08.13 & 13.08.13.
Training on FMEA was conducted for M/s. Neyveli Lignite Corpn. On 14.08.13.
Training on TQM was organized for M/s. Neyveli Lignite Corpn. On 16.08.13 & 17.08.13.
Training on QC Concepts was conducted for M/s. Neyveli Lignite Corpn. on 29.08.13.
Training on QC Concept was organized for M/s. BHEL – PSSR on 03.09.13 & 04.09.13.
Training on Work Place Management was conducted for M/s. Carborundum Universal Ltd. on 20.09.13.
Training on QC Concepts was organized for M/s. Neyveli Lignite Corpn. 23.09.13
Quality Circle Chapter for students was inaugurated at M/s. Easwari Engg. College on 30.09.13.
National 5S Conclave
National Conclave on 5S was conducted on 14.09.13. 200 delegates participated.
Details of audit of Quality Concepts conducted in member organization
QC Audit was conducted for M/s. Tacle Automotive India Pvt. Ltd. on 02.09.13, for M/s. Saint-Gobain Grindwell Norton Ltd. & for M/s. Performance Plastics Ltd. on 03.09.13
Details of Long Term Tie Up (Package Deal)
M/s. Vimkar Contracts & M/s. BHEL PSSR were approached for long term package deal for QC training.
Membership Drive
One Institutional Member & One Individual Annual Member were enrolled.
DELHI CHAPTER
Promotional Programme
QC activity for opening a new Sub Chapter at Jaipur was organized on 04.08.13, 04.09.13 & 06.09.13. 25, 30 & 30 members attended respectively.
Top Management for launch of QC was organized for Gail Zone (South) on 05.08.13. 14 participants attended.
Total Employee Involvement was organized for M/s. Hero Moto Corp. Ltd. on 09.08.13 & 23.08.13. 100 & 60 members participated respectively.
QC, Kaizen & Five-S was organized for M/s. Rane Institute for Employee at Honda Supplier Club on 29.08.13. 30 participants attended.
QC was organized for M/s. Suzuki Power Train on 04.09.13. 75 members participated.
QC Convention on Quality concept in Rajasthan was organized at Institute of Leadership Development on 21.09.13. 220 participants attended.
QC Convention on Quality concept in Punjab & Himachal Pradesh was organized at M/s. Orchid Resorts on 28.09.13. 190 members participated.
Quality Circle Forum of India Oct - Nov’2013 5
CCQC – 2013 was organized on 21.09.13 at Institute of Leadership Development . 24 QC teams presented & 300 delegates attended.
CCQC – 2013 was organized on 28.09.13 at Orchid Resorts. 15 QC teams presented & 275 delegates attended.
Details of Approach to New Organisation
M/s. NTPC Faridabad & M/s. NTPC Badarpur was made on 01.08.13, for M/s. Omax Auto Ltd, M/s. Wheels India Ltd., M/s. Lumax Ltd. on 02.08.13 & for M/s. National Engineering Industries, M/s. Ahuja Industries, M/s. Bosch Industries, on 02.09.13, for M/s. Napino Auto & Electronics Ltd, M/s. Mindarika Pvt. Ltd., M/s. Minda Lighting, M/s. Minda Switch Divn., M/s. Senior India Ltd. on 03.08.13, for M/s. JCB India Ltd., M/s. Forsight India, M/s. JIT Processes on 04.09.13, for M/s. Roop Automotives, M/s. Sandhar Automotives, on 05.08.13, & for M/s. Turning Point, M/s. S.G. Engineering Works, M/s. Manu Yantralaya Pvt. Ltd., M/s. on 05.09.13. for Schneider Electric Ltd.,on 07.08.13 & for M/s. A.G. Industries Ltd, M/s. Rayban Sunoptics on 07.09.13, for M/s. Metzeler Ltd., M/s. Shri Ram Piston & Rings Ltd. M/s. Bharat Electronics Ltd. on 08.08.13, for M/s. NTPC Ltd. Faridabad, M/s. JCB India Ltd, for M/s. A.G. Industries on 10.08.13, for M/s. Ashai Glass Ltd., M/s. Wheels India Ltd. M/s. Musashi Auto Parts India Pvt. Ltd., on 09.09.13, for M/s. NTPC Ltd. Badarpur , for M/s. NTPC Ltd. Dadri on 12.08.13, for M/s. Sandhar Automotives, M/s. Suzlon Energy Ltd. on 14.08.13, for M/s. Gabriel India Ltd. M/s. GAIL India Ltd. on 17.08.13, for M/s. Pricol India Ltd., M/s. Sanchar Automach Ltd. on 19.08.13, for M/s. Parle Biscuits Ltd. on 21.08.13, for M/s. Motherson Sumi Systems Ltd., M/s. Tata Motors Ltd. on 23.08.13, for M/s. BSES Rajdhani Power Ltd. M/s. BSES Yamuna Power Ltd.,M/s. Medicity Hospital, M/s. Luxor Writing Instruments Pvt. Ltd., on 24.08.13, for M/s. NTPC Ltd – Auraiya on 27.08.13, for M/s. Aum Dacro Coating, M/s. Mindarika Ltd., M/s. Minda Industries (Acoustic Divn), M/s. Horizon Indus Products Ltd. on 10.09.13, for M/s. Global Autotech Ltd., M/s. Motherson Sumi Systems Ltd., M/s. Minda Corporation Ltd., on 11.09.13, for M/s. Exedy India Ltd, M/s. Honda Cars India Ltd., M/s. Denso India Ltd. on 13.09.13, for M/s. JCB India Ltd., M/s. Super Auto Ltd., M/s.Showa India Ltd. on 17.09.13, for M/s. Hella India Elect. Ltd., M/s. Jay Ushin Ltd., M/s. Sandhar Automotives, M/s. Lumax Ltd., M/s. Sandhar Comp., M/s. Bajaj Motors Ltd. on 18.09.13, for M/s. Hero Motors, M/s. MATE, M/s. GAIL India Ltd., on 23.09.13, for M/s. Life Long India Ltd., M/s. Autofit Ltd., M/s. The Supreme Industries on 24.09.13, for M/s. Mark Exhaust Ltd., M/s. Metzeler, M/s. Metzeler (Dharuhera), M/s. MATE (Tapukara) on 25.09.13, for M/s. Takata India Ltd., M/s. COIL-O-Matic on 26.09.13, regarding participation in CCQC.
Service to Member Organisations
M/s. Balmer Lawrie Tour & Travel Divn., was made on 03.08.13, for M/s. Sunbeam Auto Ltd. was made on 07.08.13, for M/s. Hero MotoCorp Ltd. on 08.08.13, for M/s. Autofit Ltd. on 10.08.13, for M/s. Shriram Piston & Rings
Ltd. on 12.08.13, for M/s. National Fertilizers Ltd., & M/s. Bajaj Sons Ltd. on 13.08.13, for M/s. Rockman Industries Ltd. on 14.08.13, for M/s. Omax Auto on 16.08.13, for M/s. Aisin Automotives Haryana Ltd., & M/s. Balmer Lawrie Ltd. on 17.08.13, for M/s. Hitech Gear Ltd. on 22.08.13, for M/s. Sandhar Component Ltd. on 30.08.13, for M/s. Suzuki Power Train Ltd. on 31.08.13, for M/s. Senior India Ltd. on 02.09.13, for M/s. National Engineering Industries Ltd. , M/s. Ahuja Industries, M/s. Bosch Limited, M/s. JCB India Ltd., M/s. Bharat Aluminium Ltd. on 05.09.13, for M/s. GAIL India Ltd. on 06.09.13, for M/s. Honda Cars India Ltd. on 08.09.13, for M/s. Secure Meters Ltd., & M/s. Vardhman Industries on 14.09.13, for M/s. Sandhar Automach Ltd. on 14.09.13, for M/s. Aisin Automotives Haryana Ltd. on 16.09.13, for M/s. Sandhar Comp Ltd. on 17.09.13, for M/s. Sunbeam Auto on 20.09.13, for M/s. Hero MotoCorp Ltd. on 24.09.13, for M/s. A.G. Industries on 26.09.13 regarding participation in CCQC.
Details of audit of Quality Concepts conducted in member organization
QC, SIT, CFT Audit on Pre-Evaluations of Projects was conducted for M/s. Hero Moto corp Ltd. Dharuhera on 05.08.13, 06.08.13, 07.08.13, 08.08.13,
CIP Project Gemba Review Audit was conducted for M/s. Super Auto Ltd. on 03.08.13, for M/s. A.G. Industries Ltd. & for M/s. Sunbeam Auto on 07.08.13, for M/s. Sunbeam Auto Alfa Cotec Ltd. on 09.08.13, for M/s. Autofit Ltd. on 10.08.13, for M/s. Satyam Auto. on 12.08.13, for M/s. Bajaj Sons Ltd. on 13.08.13, for M/s. Rockman Industries on 14.08.13, for M/s. Omax Auto on 16.08.13, for M/s. MDC on 17.08.13, for M/s. Hero Moto Corp. Ltd. Gurgaon, M/s. GAIL India Ltd. Hazira on 21.08.13, for M/s. Bajaj Sons Ltd. Haridwar, M/s. Hitech Gears Ltd., M/s. Shivam Autotech on 22.08.13, for M/s. Unitech on 23.08.13, for M/s. A.G. Industries on 27.08.13, for M/s. A.G. Industries, Bawal & M/s. Sandhar Component on 30.08.13.
CIP Project Gemba Review Audit was conducted for M/s. GAIL India Ltd. on 05.09.13, for M/s. Rockman Industries on 06.09.13, for M/s. Bajaj Sons Ltd. on 07.09.13, for M/s. Autofit Ltd. on 09.09.13, for M/s. Sunbeam Auto Alfa Cotec Ltd. on 11.09.13, for M/s. MDC on 12.09.13, for M/s. Omax Auto & M/s. Bajaj Motors Ltd. Haridwar on 16.09.13, for M/s. Satyam Auto, M/s. Sandhar Component, M/s. Sunbeam Auto on 17.09.13, for M/s. Hema Engg. Ltd. & M/s. Unitech on 18.09.13, for M/s. Bajaj Sons Ltd. Haridwar, M/s. Rico Industries, M/s. Hitech Gears Ltd., M/s. Shivam Autotech, M/s. Omax Auto Ltd. on 19.09.13, for M/s. Satyam Auto on 20.09.13, for M/s. A.G. Industries on 23.09.13, for M/s. Hero Moto Corp Ltd. Gurgaon on 24.09.13, for M/s. Super Auto Ltd. on 25.09.13, for M/s. A.G. Industries Ltd. on 26.09.13, for M/s. Unitool Ltd. on 27.09.13, for M/s. Anu Industries on 29.09.13, for M/s. Neel Metals on 30.09.13.
GAIL Project Gemba Review Audit was conducted for M/s. GAIL India Ltd. Waghodia on 12.08.13, for M/s. GAIL India Ltd., Jhanor Gandhar on 13.08.13.
Quality Circle Forum of India Oct - Nov’2013 6
Details of long term tie up (package deal) to assist the member organization
Long Term Package deal on Analytical Thinking has been initiated at M/s. Honda Cars India Limited.
Long Term Package deal on implementation of QC is in progress at M/s. National Engineerings Ltd.
Training / Workshop On:
QC Tool was conducted for M/s. Aisin Automotives Haryana Pvt. Ltd. on 03.08.13, 14.08.13, 17.08.13, 29.08.13, 06.09.13, 16.09.13, 25.09.13, & 30.09.13. 20, 22, 17, 20, 20, 20, 20, & 20 members attended respectively.
QC Tool was organized M/s. Balmer Lawrie Travel on 03.08.13 & 17.08.13. 15 & 17 participants attended.
QC Tool was conducted M/s. GAIL India Ltd. on 05.08.13. 15 members participated
Analytical Thinking was organised for M/s. Honda Siel Cars Ltd. on 08.08.13, 08.09.13& 24.09.13. 22 participants attended respectively.
Poka-Yoke was conducted for M/s. Shriram Piston & Rings Ltd. on 12.08.13. 17 members attended.
QC Tool was organised M/s. National Fertilizers Ltd. on 13.08.13. 21 participants attended.
5S & Kaizen was conducted for M/s. Honda Siel Cars Ltd. on 29.08.13 & 05.09.13. 22 & 25 participants attended respectively.
QC Implementation was organized for M/s. Suzuki Power Train Ltd. on 31.08.13. 31 members participated.
Awareness Programme for QC teams was conducted for M/s. Bharat Aluminium Co. Ltd. on 04.09.13 & 07.09.13. 17 participants attended respectively.
Awareness Programme on Case Study Guidelines was organized for M/s. Bharat Aluminium Ltd. on 05.09.13, 09.09.13, 10.09.13, 11.09.13. & 12.09.13. 22 members participated respectively.
Awareness Programme on Case Study Guidance was conducted for M/s. Bharat Aluminium Ltd. on 06.09.13. 22 participants attended.
QC Tool was organized for M/s. Suzuki Power Train on 19.09.13, 21.09.13, 23.09.13. 31 members attended respectively.
QC Tool was conducted for M/s. Suzuki Power Train on 26.09.13 & 28.09.13. 25 & 20 participants attended respectively.
HYDERABAD CHAPTER:
Governing Council Meeting
GC Meeting was conducted on 17.08.13. 10 members attended.The Main Points Discussed
1) Action Plan for CCQC- 20132) Delegation of Responsibility
Training / Workshop On:
QC Concept & Implementation was conducted at M/s. Rain Cements Ltd. on 27.08.13 & 28.08.13. 22 members participated.
QC Concept & Implementation was organized for M/s. Bharat Dynamics Ltd. on 16.09.13 & 17.09.13. 20 participants attended.
Promotional Activity
CCQC – 2013 was organized on 12.09.13 & 13.09.13 at Hotel Expotel. 93 teams presented & 588 delegates attended.
The Convention was inaugurated by Sri . Sarve Satyanarayana, Hon'ble Union Minister of State, Ministry of Road Transport & Highways.
Annual General Meeting was conducted on 24.08.13.
KOLKATA CHAPTER:
Promotional Activity on / visit to :
Vice-President, M/s. Videocon Group was made on 06.08.13 regarding sponsorship for CCQC – 2013. 4 participants attended.
Raj Bhavan was made on 12.08.13 to invite Governor for CCQC – 2013. 3 members participated.
Chairman – Coal India Limited was made on 16.08.13 regarding sponsorship for CCQC – 2013. 2 participants attended.
Dy. Genl. Manager, Eastern Railway was made on 19.08.13 regarding training programmes. 2 members participated.
CEO – B.M. Birla Heart Research Institute was made on 26.08.13 regarding participation in CCQC-2013. 2 participants attended.
CEO – CMRI was made on 26.08.13 regarding participation in CCQC-2013. 2 members participated.
CMD, M/s. Garden Reach & Shipbuilders & Engineers Ltd. was made on 04.09.13 regarding sponsorship for CCQC – 2013. 4 participants attended.
CEO –M/s. B.M. Birla Heart Research Centre was made on 12.09.13 regarding participation at Stress Management. 3 members participated.
CEO – M/s. The Calcutta Medical Research Institute was made on 12.09.13 regarding participation at Stress Management. 2 participants attended.
COO – M/s. Kothari Medical Centre was made on 12.09.13 regarding participation at Stress Management. 2 members participated.
Head – (HR) - India Government Mint was made on 17.09.13 regarding participation at Stress Management. 2 members attended.
Innovative / Popular Programme On:
Judges Service was provided for Inter-Departmental Competition on QC held at M/s. Garden Reach Shipbuilders & Engineers Ltd. on 14.08.13. 14 teams participated.
Quality Circle Forum of India Oct - Nov’2013 7
CCQC – 2013 was conducted at Taj Bengal Hotel on 10.09.13. 61Teams & 400 participants attended.
Training / Workshop On:
QC was conducted for M/s. Exide Industries Ltd. Shamnagar on 06.08.13 & 25.08.13. 30 participants attended respectively.
QC was organized for M/s. Westinghouse Saxby Farmer Ltd. on 14.08.13. 25 members participated.
QC was conducted for M/s. Exide Industries Ltd. Haldia on 26.08.13. 30 members participated.
QC was organized for M/s. Hindustan Copper Ltd. on 22.08.13 & 23.08.13. 25 participants attended.
QC was conducted for M/s. Exide Industries Ltd. Shamnagar on 29.09.13. 30 members participated.
MADURAI CHAPTER
Details of audit
5S Audit was conducted for M/s. Saradhambigai Paper & Boards on 03.09.13, for M/s. Theni Gurukrishna Textile Mill on 20.09.13, for M/s. Vaighai Agro Product, Alangulam on 02.09.13, for M/s. Vaighai Agro Product, Namakkal on 06.09.13, for M/s. Vaighai Agro Product Nagari on 07.09.13, for M/s. K.L.R.F. Ganghaikondan on 10.09.13, for M/s. Divyalakshmi Textiles on 18.09.13, for M/s. Vaighai Industries, Karaikal on 24.09.13, & for M/s. Bannari Amman Spinning Mills on 26.09.13.
Promotional Activityth thCCQC – 2013 was organized on 28 & 29 Sep'13 at PSNA
College of Engg & Technology. 146 Teams & 900 delegates participated.
Annual General Meeting was conducted on 22.09.13.
Training / Workshop On:
QC was conducted for M/s. Saradhambigai Paper & Boards on 03.09.13, for M/s. MCL, Valappadi on 07.09.13, for M/s.
th thApollo Tyres from 9 – 11 Sep'13, for M/s. MCL, R.R. Nagar on 17.09.13, for M/s. Sri. Jayajothi & Co. Ltd.
th thRajapalayam on 4 & 5 Sep'13, for M/s. Gainup Industries Garments on 20.09.13 & for M/s. Gainup Industries Knitting on 21.09.13.
MUMBAI CHAPTER:
Training / Workshop On:
1) 5S Implementation was organized for M/s. Tata Steel, Boisar on 02.08.13, 03.08.13, from 09.08.13 to 12.08.13, & on 16.08.13, 17.08.13, 19.08.13 & 20.08.13. 208 participants attended.
2) Lean QC was conducted for M/s. Century Rayon on 30.08.13. 20 members participated.
3) Guidance to QC was organized for M/s. Tata Power Ltd. on 03.08.13, 17.08.13, 24.08.13, 25.08.13, 26.08.13 & 29.08.13. 105 participants attended.
4) Tools & Techniques was conducted for M/s. Cadbury Ltd. on 03.08.13 & 04.08.13. 24 members participated.
5) Counselling Session was organized for M/s. GAIL (India)Ltd. on 05.08.13. 20 participants attended.
Details of Approach to New Organisation
M/s. Central Railway Carriage Workshop was made on 06.08.13 for presentation on QCFI activities.
Service to Member Organisation:
M/s. RCF Ltd. Thal was approached on 12.08.13 for implementation of 5S.
Promotional Activityst stCCQC – 2013 was organized on 31 Aug'13 & 1 Sep'13 at
IES Management Institute.
Details of Long Term Tie Up (Package Deal)
Long term package deal on Quality Circle, TPM, QC & 5S concept is going on with the following organizations:
I M/s. Asian Paintsii) M/s. Hikal Ltd iii) M/s. Camlin Ltd. Tarapuriv) M/s. Kokuyo Camlin Ltd.v) M/s. Cochin Shipyard Ltd.vi) M/s. Gargi HAvii) M/s. Reliance Infra Ltd.
PUNE CHAPTER:
Governing Council Meeting was conducted on 05.12.12. 5 Members attended.
Training / Workshop On:
PST was organized for M/s. Virgo Engineers Ltd.
QC was conducted for M/s. GAIL (India) Ltd. on 28.12.12
RAJSAMAND CHAPTER
Training / Workshop On:
Kaizen was conducted for M/s. Ginni International Ltd. on 17.04.13 & 18.04.13. 55 members participated.
Health & Art of Living was organized for M/s. Ginni International Ltd. from 03.04.13 to 08.04.13 & on 24.04.13. 36 & 45 participants attended respectively.
Quality Circle Project Competition was conducted on 23.04.13
QC Tools & Techniques was organized for M/s. Ginni International Ltd. on 21.04.13 & 22.04.13.
VADODARA CHAPTER:
Governing Council Meeting was conducted on 06.08.13, 11.08.13, 28.08.13, 31.08.13. 8, 3, 5, & 23 members attended respectively.
Governing Council Meeting was conducted on 02.09.13 regarding Chapter Convention. 6 Members attended.
Quality Circle Forum of India Oct - Nov’2013 8
Training / Workshop On:
1) 5S was organized for M/s. Western Railway Workshop on 02.08.13.
2) Guidance on Quality Circle was conducted for M/s. Atul th thLtd. from 5 – 7 Aug'13.
3) 5S & QC was organized for M/s. Transpek Silox Ind. on 03.08.13.
4) QC Counselling was conducted for M/s. GAIL (I) Ltd. Waghodia on 12.08.13, for M/s. GAIL (I) Ltd. Gandhar on 13.08.13, & for M/s. GAIL (I) Ltd. Hazira on 21.08.13.
5) 5S was organized for M/s. P.I. Industries on 27.08.13.
6) Problem Solving Techniques was conducted for M/s. Apollo Tyres Ltd. Limda on 10.09.13.
7) Competition of 5S Work Place Management was orgnanised for M/s. W.Rly, Workshop on 11.09.13.
Details of Audit:
5-S Audit was conducted for M/s. Essar Steel India Ltd. from th th16 – 30 Apr'13.
th th5-S Audit was conducted for M/s. Essar Oil Ltd. from 7 – 9 May'13.
VISAKHAPATNAM CHAPTER:
Details of Popular Programmes
Quiz Competition was conducted at ED (W), Main Conference Hall, M/s. RINL – Vizag Steel Plant on 22.08.13. 22 teams participated.
Details of Approach to New Organisation
M/s. Aurobindo Pharma Ltd. was approached in the month of Aug'13 for implementation of 5S & QC, and enrolled them as Permanent Member.
M/s. Material Organisation (V) was approached on 27.08.13 regarding implementation of 5S & QC revival.
M/s. Vizag General Cargo Berth Pvt. Ltd. was approached on 12.09.13 regarding training programme & enrolled them as an Institutional Member.
Service to Member Organisations:
Training on Effective Case Study Presentation was conducted for M/s. Naval Armament Depot on 20.09.13.
Details of Long Term Tie Up (Package Deal)
Long term package deal on 5S & Quality Circle, is going on with the following organizations:
i) M/s. Aurobindo Pharma Ltd.ii) M/s. Material Organisation iii) M/s. Abhijeet Ferro Techiv) M/s. Vizag General Cargo Berth Pvt. Ltd.
Details of Coordinators / Facilitators / QC Leaders Meet
Facilitators & Coordinators Meeting was organized on 26.09.13. 50 participants attended.
Training / Workshop On:
Knowledge & Quiz was conducted at ED (W), Conference Hall, M/s. RINL – Vizag Steel Plant on 20.08.13. 22 teams & 150 participants attended.
Employee Involvement Programme (5S & QC) was organized for M/s. RINL – Vizag Steel Plant on 06.08.13. 25 members attended.
Awareness on 5S & QC was conducted for M/s. Materials Organisation on 10.09.13. 30 participants attended.
Varanasi Centre
Governing Council Meeting was conducted on 01.09.13. ED, QCFI & Centre Members participated.
Training / Workshop on
5S Implementation was organized at office on 10.09.13, & 23.09.13
Promotional Activity
Visit to Sheo Prasad Gupt Regional Hospital was made on 02.09.13, , 05.09.13, 06.09.13, 11.09.13 & 26.09.13 regarding implementation of 5S , TPM & hospitality to guests.
Met CEE of Sheo Prasad Gupta Regional Hospital & M/s. DLW on 04.09.13.
Visit to Dalla Cement Works was made on 06.09.13, 07.09.13 & 28.09.13 regarding the progress of TPM & Jagruti Group.
Preparations for VRCCQC - 2013 was organized from 13.09.13 To 20.09.13
Sri D.K. Srivastava ED, QCFI, has addressed the delegates of ICQCC -2013 at Taipei, Taiwan on 23rd October 2013 in the Inaugural Session as a keynote Speaker on the subject “5S an Essential Pre-Requisite for the success of QCC & TQM” which was well appreciated by all the audience.
Keynote Address at ICQCC - 2013 Keynote Address at ICQCC - 2013
Taipei, Taiwan (By Sri D.K. Srivastava ED, QCFI,)Taipei, Taiwan (By Sri D.K. Srivastava ED, QCFI,)
Keynote Address at ICQCC - 2013
Taipei, Taiwan (By Sri D.K. Srivastava ED, QCFI,)
Quality Circle Forum of India Oct - Nov’2013 9
ICQCC 2013 - TAIPEIICQCC 2013 - TAIPEIICQCC 2013 - TAIPEI
Date: 22-25 October 2013 Venue: TICC
PARTICIPATION
ParticipantsNo. Country Presentations
Taiwan
Japan
Korea
China
Hong Kong
Singapore
Malaysia
Thailand
Philippines
Indonesia
India
Bangladesh
Sri Lanka
Zambia
Bahrain
Total
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
28
1
11
18
17
31
22
15
2
28
79
0
0
0
0
252
509
11
89
79
46
81
172
104
13
183
370
3
3
8
1
1672
Category Award Number Total
Competition
Excellence
Distinction
Merit
222
14
0
236
16Non - Competition
Organized by: Association of Pioneer Quality Control Research (PQCRA), Taiwan
Quality Circle Forum of India Oct - Nov’2013 10
NCQC - 2013, KOLKATA NCQC - 2013, KOLKATA NCQC - 2013, KOLKATA
RESULTS OF POSTER, POEM, SLOGAN AND ESSAY COMPETITION
NCQC - 2013 POSTER COMPETITION PRIZE
ANUPAM DASMAJI
SUDHIR J. RAWOOL
PAWAN KUMAR
MIHIKA SINGH KUSHWAHA
HD DWIVEDI
S. RAJESH
SHARAD MAHTRE
S. SELVAM
T. NARAYANA RAO
DODDA BASAPPA
B. RAM BABU
K.M. SINGH
NAI UMANG TEAM
RAJ KUMAR PATEL
PRAMOD KUMAR
NTPC LTD - DADRI
RCF LTD, TROMBAY
GODREJ CP. LTD, KATHA - BADDI
GWALIOR GLORY H.S., GWALIOR
SRF LTD, GWALIOR
WHEELS INDIA LTD, SRIPERUMBUDUR
RCF LTD, TROMBAY
ADDISON & CO LTD
BHILAI STEEL PLANT, BHILAI
BHEL - EDN, BANGALORE
NAVAL DOCKYARD, VIZAG
HINDALCO INDUSTRIES LTD, RENUKOOT
GABRIEL INDIA LTD, PARWANA
GODREJ CP. LTD, MALANPUR
TATA MOTORS LTD, JAMSHEDPUR
MEDICARE
GAIN
-
-
-
-
GAIN
ABSOLUTE
UDYAM
IDENTIFIERS
-
SANGHARSH
NAI UMANG
-
-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
QC NameSl.no Name Organisation
LIST OF WINNERS
NCQC - 2013 POEM COMPETITION PRIZES
B. GANESH SINGH
C.S. SONAWANE
SUDHI RANJAN MOHAPATRA
ASHUTOSH KUMAR CHOUBEY
CHALLANGER TEAM
BINOD KUMAR PUTHAL
Y. RAVI SHANKAR
SURENDRA SINGH SOLANKI
SADHURAM
ARIF ALI
B.K. RAI
V.S. PANDEY
M.M. LAL
NETRAPAL SINGH RAJAWAT
TARANG TEAM
JSW STTEL LTD, TIRANGALLU
HAL, HYDERABAD
SAIL - ROUREKELA STEEL PLANT
R & S MILL, BHILAI STEEL PLANT
WHEELS INDIA LTD, SRIPERUMPUDUR
JINDAL POWER LTD, RAIGARH
NMDC LTD, KIRANDUL COMPLEX
GODREJ CP. LTD, MALANPUR
HERO MOTOCORP LTD, DARUHERA
HINDUSTAN ZINC LTD - CHANDERIA SMELTER,
HINDALCO INDUSTRIES LTD, RENUSAGAR POWER
NSPCL, BHILAI
NTPC LTD - UNCHAHAR
GODREJ CP. LTD, KATHA - BADDI (HP)
SANDHAR AUTOMOTIVES, HARIDWAR
INNOVATORS
YANTRA
PIONEER
UDYAMI
CHALLANGER
MRIGTHRISHNA
SRIJAN
VENUS
-
NAVODAYA
VIJETHA
SANJIVAMI
QC 2013
TARANG
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
QC NameSl.no Name Organisation
LIST OF WINNERS
Quality Circle Forum of India Oct - Nov’2013 11
NCQC - 2013, ESSAY COMPETITION PRIZES
NATBAR BEHRA
U. BHARATI USHA
PRITI - S
HEMANT MATADE
ISPITA BANERJEE
PATEL AR
DILIP KUMAR
ARURADHA KHURAN
RAJEEV SHARMA
GANESH MAHARANA
ROURKELA STEEL PLANT
EXCIDE INDUSTRIES LTD - HOSUR
RCF LTD, MUMBAI
BEL, PUNE
NOAMUNDI IRON MINE, TATASTEEL
APOLLO TYRES, LIMDA, VADODARA
NAVAL ARMAMENT, VIZAG
BEL, KOTDWAR
GODREJ CP. LTD, MALANPUR
JINDAL POWER LTD, RAIGARH
PIONEER
RISING SUN
MARATHI
ADISHAKHI
OCEAN
SAGAR
MRIGTHRISHNA
1
2
3
4
5
6
7
8
9
10
QC NameSl.no Name Organisation
LIST OF WINNERS
NCQC-2013 SLOGAN COMPETITION PRIZES
RUCHI TYAGI
YOGESH KUMAR MISHRA
J.K. VERMA
PRAKASH DIWATE
C.S. SONAWANE
PBR MESHRAM
R. PRABHU
R. NAGARAJ
NINU K. MOHAN DAS
HARISH BYTULE
DIMPLE KUMAR
SADHURAM
SUNIL KUMAR SHARMA
DHARAM KUMAR
SOURABHA JASWANT
PRABHAKAR PATRA
PATEL ATUL R
CHALLANGERS TEAM
RAVI TIWARI
PRAMOD KUMAR
SMT. A.U. ZINGADE
H.D. DWIVEDI
H.P. SRIVASTAVA
SANDHAR AUTOMOTIVES, HARIDWAR
SHRIRAM PISTONS & RINGS LTD - GHAZIABAD
RELIANCE INDUSTRIES LTD, NAINI, ALLAHABAD
MOIL LTD, NAGPUR
HAL, HYDERABAD
NMDC LTD, KIRANDUL COMPLEX
EXIDE INDUSTRIES LTD, HOSUR
JSW STEELS, TORANGALLU, BELLARY
RCF LTD, TROMBAY, MUMBAI
R & S MILLS, BHILAI STEEL PLANT
GODREJ CP LTD, KATHA - BADDI
HERO MOTOCORP LTD, DHARUHERA
NTPC LTD - DADRI
HINDALCO INDUSTRIES LTD, RENUKOOT
JINDAL STAINLESS LTD, HISAR
ROURKELA STEEL PLANT
APOLLO TYRES LTD, WAGHODIA
WHEELS INDIA LTD, SRIPERUMPUDUR
GODREJ CP LTD, KATHA - BADDI
HINDALCO INDUSTRIES LTD, RENUKOOT
BHEL - PUNE
SRF LTD, MALANPUR
HINDALCO INDUSTRIES LTD, RENUSAGAR
TARANG
-
-
PARAKH
YANTRA
SRIJAN
CHALLANGERS
INNOVATORS
-
UDYAMI
-
VENUS
MEDICARE
POORNATA
-
UDAAN
OCEAN
CHALLANGER
-
SANGHARSH
BHASKARACHAYA
VIJAYPATH
VAYUDOOT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
QC NameSl.no Name Organisation
LIST OF WINNERS
Quality Circle Forum of India Oct - Nov’2013 12
V.S. PANDEY
SHARAD MHATRE
NETRAPAL SINGH
YAAR SINGH
MINAKSHI GUPTA
DHARMENDRA TIWARI
MOHAN. N. JOGAR
NSPCL, BHILAI
RCF LTD, TROMBAY, MUMBAI
GODREJ CP LTD, KATHA - BADDI
JINDAL POWER LTD, RAIAGARH
BOKARO STEEL PLANT
GODREJ CP LTD, MALANPUR
BHEL - ELECTRONICS DIVISION - BANGALORE
VIJETA
-
-
MRIGTHRISHNA
-
-
JUPITER
24
25
26
27
28
29
30
QC NameSl.no Name Organisation
SKIT COMPETITION NCQC - 2013, KOLKATA
R. RAM KUMAR
RAJESH KUMAR VERMA
NILESH KULKARNI
GOPAL MUKHERJEE
SHEKAR T.
S.C PRASAD
STAND-BY SELECTION
STAND-BY SELECTION
STAND-BY SELECTION
STERLITE COPPER, TUTICORIN
MOIL LTD, NAGPUR
RCF LTD, TROMBAY, MUMBAI
HINDALCO IND LTD, POWER DIVIN, RENUSAGAR
BHEL - EDN, BANGALORE
ROURKELA STEEL PLANT
JSW STEELS, TORANGALLU
MARICO LTD, DEHRADUN
HINDALCO INDUSTRIES LTD, RENUKOOT
PAS STARS
PARAKH
GAIN
INDENTIFIERS
ANWESAN
INNOVATORS
POORNATA
1
2
3
4
5
6
7
8
9
QC NameSl.no Name Organisation
The following Skits have been selected for presentation in Skit Competition to be held on 22ND December 2013 at 11:00AM.
AGM Notice AGM Notice AGM Notice ToAll Members
N O T I C E
Notice is hereby given in accordance with Clause No.4 of the constitution of Quality Circle Forum of India that the 30th Annual General Meeting (AGM) will be held at Techno India University EM-4, Sector-V, Salt Lake Kolkata-700091 on 21st Dec'13 at 7.30 PM. to transact the following business.
A G E N D A
1. Welcome by President.
2. Consideration and adoption of the proceedings of the 29th Annual General Meeting held on 18th December 2012.
3. Noting of the election of the directors and induction in the programme.
4. Consideration and adoption of newly elected President, Vice President and Treasurer for the period 21st Dec'2013 to AGM of year 2015.
5. Consideration and adoption of the activities of the Forum for the period 1st April 2012 to 31st March 2013.
6. Consideration and adoption of Audited Balance Sheet, Income and Expenditure Account and Auditors Report for the period of April 2012 to March 2013.
7. Appointment of the Auditors for the period April 2013 to March 2014.
8. Action plan for the year 2013 - 2014 by Executive Director.
9. Considerations of Resolutions for which 15 days' notice has been given and has been admitted by the president.
10. Vote of thanks.
All Members are requested to attend the AGM.
DK. SrivastavaExecutive Director
Quality Circle Forum of India Oct - Nov’2013 13
INDEPENDENT AUDITORS' REPORT
M. ANANDAM & COM. ANANDAM & COM. ANANDAM & COChartered Accountants
Report on the Financial Statements
We have audited the accompanying financial statements of Quality Circle Forum of India which comprise the Balance Sheet as at March 31„ 2013 and the Income and Expenditure Account for the year ended on that, and a summary of significant accounting policies and other explanatory information.
Management's Responsibility for the Financial Statements
Management is responsible for the preparation of these financial statements that give a true and fair view Of the financial position and financial performance of the Institute in accordance with the Generally Accepted Accounting Policies and Standards. This responsibility includes the design, implementation and maintenance of internal control relevant to the preparation and presentation of the financial statements that give a true and fair view and are free from material misstatement, whether due to fraud or error.
Auditor's Responsibility
Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with the Standards on Auditing issued by the Institute of Chartered Accountants of India. Those Standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.
An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the.financiai statements. The procedures selected depend on the auditor's judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the Company's preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of the accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.
The Financial Statements of 22 Chapters have been audited by other auditors, whose reports have been furnished to us and, in our opinion, in so far as it relates to the amounts included in respect of the chapters, are based solely on their report
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.
Basis for Qualified Opinion
1. Reconciliation and confirmation of Receivables and payables (Note No 4 (b) to the financial statements).
2. Reconciliation of chapter balances and TDS receivable (Note No 4 (c)(d) to the financial statements).
Opinion
In our opinion and to the best of our information and according to the explanation given to us, expect for the effects of the matters described in the Basis of Qualified Opinion paragraph the said financial statements give a true and fair view in so far as it relates to:
a) In the case of the Balance sheet, of the state of affairs of the Institute as at March 31st, 2013
b) In the case of the Income and Expenditure account, of the excess of Income over Expenditure for the year ended on that data
Place: Secunderabad Date: 06.10.2013
Sd/-For M. Anandam& Co., Chartered Accountants
(Firm Regn.No.000125S)
Sd/-R.Sivaraman Partner
M.No.023952
Quality Circle Forum of India Oct - Nov’2013 14
QUALITY CIRCLE FORUM OF INDIA306, 3rd Floor, Navketan Chambers, Sarojini Devi Road,
SECUNDERABAD
Consolidated Balance Sheet as on 31st March, 2013
Consolidated Balance Sheet Consolidated Balance Sheet Consolidated Balance Sheet
As per our report of even dateFor M.Anandam & Co.,Chartered Accountants(Firm Regn.No:000125S)
For Quality Circle Forum of India
2012-13 2011-12
Rs Rs
SOURCES OF FUNDS
1. Capital Fund 15,56,86,541 13,90,44,043
2. Loan from Bank 38,76,108 34,10,900
3. Other Liabili�es 62,29,883 68,65,584
TOTAL 16,57,92,532 14,93,20,527
APPLICATION OF FUNDS
1.Fixed Assets : 3,72,03,549 2,93,05,579
2. Other Deposits 7,37,795 3,60,709
3.Sundry Debtors 40,65,680 51,36,789
4. Loans and Advances 1,40,34,047 77,36,155
5. Stock of Books 21,22,421 18,87,121
6. Cash & Bank Balances 10,76,29,041 10,48,94,175
TOTAL 16,57,92,532 14,93,20,527
Sd/-R.Sivaraman
Partner M No : 023952
Place: SecunderabadDate
Sd/-Dr. R. C Agarwal
President
Sd/-Shri. B. Subramaniam
Hon. Treasurer
Sd/-DK Srivastava
Executive Director
Quality Circle Forum of India Oct - Nov’2013 15
QUALITY CIRCLE FORUM OF INDIA306, 3rd Floor, Navketan Chambers, Sarojini Devi Road,
SECUNDERABAD
Consolidated Income and ExpenditureConsolidated Income and ExpenditureConsolidated Income and Expenditure
Consolidated Income and Expenditure for the year 2012-13
As per our report of even dateFor M.Anandam & Co.,Chartered Accountants(Firm Regn.No:000125S)
For Quality Circle Forum of India
Sd/-R.Sivaraman
Partner M No : 023952
Place: SecunderabadDate
Sd/-Dr. R. C Agarwal
President
Sd/-Shri. B. Subramaniam
Hon. Treasurer
Sd/-DK Srivastava
Executive Director
INCOME 2012-13 2011-12
Membership fee 27,33,988 21,52,955
Inhouse Training Program fee 1,84,63,251 1,61,80,250
CCQC/NCQCSurplus 1,31,74,051 1,36,19,130
Sale of Books 19,87,774 15,98,204
Interest from Bank 1,00,32,878 79,41,142
Rent Receipts 18,03,062 16,27,768
Workshop Surplus 13,45,154 13,70,282
Other Income 8,21,939 5,80,334
Increase/Decrease in Stock of Books 3,09,618 -49,085
Surplus on Transfer of Premises to HQ 7,95,072 0
Total 5,14,66,786 4,50,20,979
Expenditure 2012-13 2011-12
Salaries & Exgra�a 73,42,990 68,23,350
Repairs & Maintenace 7,37,125 12,34,386
Prin�ng & Sta�onery 18,39,336 14,09,869
Rent Rates & Taxes 15,04,984 14,56,237
Adminstra�ve Expenses 29,42,021 29,83,368
Mee�ngs Expenses 13,40,318 10,79,585
Faculty & Honorarium 1,17,01,089 1,01,46,819
Travel & Conveyance 24,60,210 14,38,646
Prin�ng /Purchase of Book 11,72,228 7,48,593
Membership Share 14,95,036 16,07,725
Dona�ons 0 69,818
Audit Fee 1,88,388 1,59,438
Other Expneses 11,96,248 12,46,060
Deprecia�on 29,22,980 24,42,842
Wri�en Off 3,65,918 78,071
Total 3,72,08,870 3,29,24,807
Excess Income over Expenditure 1,42,57,916 1,20,96,172
Evolution of Total Quality Management Evolution of Total Quality Management
and It's Significant and It's Significant
Evolution of Total Quality Management
and It's Significant
Total quality management is an endless journey in pursuit of a delighted customer. In recent years, the word “quality” itself has changed meaning. It has come to mean more than the reliability and price/performance of a product The quality improvement movement in general and total quality management in particular have become very popular in America during the past three decades. The force that generated this movement is the fierce competitiveness of the global market. As the relative decline of the American economy in the late 1970‟s became apparent, many U.S. industries began to transform the traditional way of doing business into an organizational approach focusing on continuous improvement in order to become competitive. In the early 1900‟s, Frederick Taylor, founder of the “Scientific Management” movement, promoted his "one best way" method as a set of scientific principles to measure the efficiency and productivity of any given task. His approach had a strong impact on managerial practices in America during that time. Taylor‟s basic principles require four tasks that can be described as follows:
(1) The development of standards;
(2) The fitting of a worker to a specific task;
(3) The provision of means to encourage each worker to best utilization of his ability; and
(4) The organization controls the various phases of a project
Those tasks seem to be obvious today, but 100 years ago, in 1912, they were revolutionary. It is amazing how much Scientific Management is still around and exerts influence on modern management; Taylor is viewed as the “grandfather” of business process reengineering and the intellectual foundation for the work on business process change. In many respects, modern managerial practice grows largely out of Taylor‟s classical approach. For example, the Gant chart, invented by Henry Gant, one of Taylor‟ associates, is still widely used today
In the late 1980‟s, the quality improvement movement and its potential impact on organizational theory and practice, often under the banner of TQM, appear to have several parallels with Taylor‟s principles In this context, TQM is more than just a slogan or a program; indeed, its movement professes a fundamental change in values, theory, and practice of modern organizations. Enter Dr. W. Edwards Deming, “the man who discovered quality” and his principles with a focus on the customer and a potential impact on organizational theory and practice. Deming and his management principles are as Customer Satisfaction, Organizational Culture, Leadership Commitment Teamwork. of TQM. Now we are going to see them 1-Customer Satisfaction Deming's management theory is thought provoking. He developed a quality management theory his ideas had a major effect on Japan where he was invited to teach about quality and productivity in the early 1950's. Deming convinced the Japanese business community that it was always cheaper to do the job right the first time than to let defects enter the production line. His advice was that focusing on quality, and producing products that did not fail, could make them a force in the world market. Adopting Deming‟s ideas and principles, the Japanese business community began embarking on the quality journey. As the years went by, Japan‟s economic strength increased dramatically as it rose from the ashes of the war to an enormous industrial power in the world.
2-Organizational Culture
Deming sees TQM as a theory of society rather than a theory of management. He suggests that
the business goal of an organization is not just only to make profits, but also continue to exist and provide jobs, as condensed in his first point: “Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business, and to provide jobs” (Deming, 1986)Profits are understood as products of a system designed to keep an organization in business and to keep workers continuing to create products possessed of a social utility that enhances the quality of life. Quality of life can be achieved through the development of an organic system connecting top management commitment throughout organization, from workers to suppliers and consumers. This way, quality products can be achieved by making it everyone‟s responsibility. This cultural aspect is critical in modern and complex organizations. Through the adoption of his method, Deming argues that total social welfare is enhanced. Others see TQM as an "institutional system" because it requires the re-orientation of issues at both the organizational and societal level (Knonenberg & Loeffler, 1991). In other words, TQM is an attempt to introduce some critical radical humanist change concept into an otherwise functionalist world (Burrell & Morgan, 1988). Nevertheless, this focus on process and never-ending quality, as opposed to goal stipulation and prescriptive modeling, may be a welcome initiative in the field of public administration and policy.
3-Leadership Commitment
Deming believes that the American style of management must be transformed. This new style of management consists of leadership based on a system of profound knowledge in which all components are integrated into a whole and cannot be separated. He urges the top leadership of organizations to improve their systems of production and service by determining the roots of problems in order to identify which problems were due to the workers and which problems were due to the system. This idea is condensed as his fifth point, “Improve constantly and forever the system of production and service, to improve quality and
-M.Z.QuadriMember QCFI
Quality Circle Forum of India Oct - Nov’2013 16