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AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE

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About AXELOSAXELOS is a joint venture company co-owned by the UK Government’s Cabinet Office and Capita plc. It is responsible for developing, enhancing and promoting a number of best practice methodologies used globally by professionals working primarily in project, programme and portfolio management, IT service management and cyber resilience. The methodologies, including ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, RESILIA® and its newest addition AgileSHIFT®, are adopted in more than 150 countries to improve employees’ skills, knowledge and competence in order to make both individuals and organizations work more effectively.

About TSOTSO (The Stationery Office) is the largest publisher in the UK by volume. We are part of Williams Lea Tag, a global leader in Marketing and Communications Services. We have a 200-year heritage of secure, no-fail delivery as publisher to UK Government and Parliament and more recently, as publisher for many commercial organisations.

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AXELOS global best practice guidance from the official publisher TSO

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email: [email protected] phone: +44 (0) 333 202 5070

AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE ITIL 4 54 ITIL 4 app

Official ITIL® 4 Foundation App

Enhance your learning experience with this easy-to-use tool!

Also available to bulk purchase. Email [email protected] for more information.

It’s simple to use and works without internet

Always available

Glossary is a useful reference tool

It showed my progress and helped me pass!

ITIL 4 expands on previous versions of ITIL by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation.

The context of ITIL, with the release of ITIL 4 is now much bigger, with an emphasis on the business and technology world, how it works today, and in the future not only for ITSM professionals, but also for a wider range of professionals in the digital world.

ITIL 4 provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services. ITIL 4 empowers empowers IT teams to continue to play a crucial role in wider business strategy.

ITIL 4

ITIL®, a professionally recognized training and certification scheme, supports organizations and individuals to gain optimal value from IT and digital services.

ITIL® Foundation, ITIL 4 Edition “ITIL Foundation” is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

The guidance provided in this publication can be adopted and adapted for all types of organizations and services.

Essential guidance for the ITIL 4 Foundation course.

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AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE ITIL 76 ITIL

Continue your ITIL journey!

AXELOS has created recommended routes that allow candidates to transition over to ITIL 4 while still gaining the skills and knowledge needed to understand the core concepts of the updated guidance.

ITIL 4 certification path

Find out more at

www.axelos.com/itil-update

The first release of ITIL 4 will be the Foundation level, with the following levels due for release in 2019.

If a candidate has taken ITIL v3 Foundation, then the recommended approach is to take the ITIL 4 Foundation exam in order to be able to transition to the new scheme due to the large amount of new content.

If a candidate has continued beyond v3 Foundation, then it is in their interest to continue collecting v3 credits to prepare them for an easy transition to ITIL 4 and gain the ITIL Managing Professional (MP) designation. They will need to reach 17 credits to be eligible to take the ITIL MP transition module.

ITIL Managing Professional (ITIL MP) targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT projects, teams and workflows.

ITIL Strategic Leader (ITIL SL) recognises the value of ITIL, not just for IT operations, but for all digitally enabled services. Provides a clear understanding of how IT influences and directs business strategy.

To obtain either all modules must be completed in each stream, with ITIL Strategist being a common module for both streams.

THE FUTURE IS BUILT ON ITIL

WWW.BUILT-ON-ITIL.COM


Service StrategyAs the introduction, and heart, of the service lifecycle, ITIL Service Strategy is ideal for both service provider executives and their business customers.

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Service DesignThrough the service design stage of the service lifecycle, you can turn your strategy into a cost-effective plan that meets both current and future business needs.

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Service TransitionITIL Service Transition provides best-practice guidance on managing service change in a timely, cost-effective manner with minimal disruption to operations, customers, users and the business.

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Service Operation ITIL Service Operation provides best-practice guidance on efficiently and effectively delivering services for the benefit of the business, customers and users.

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Continual Service Improvement ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing services.

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ITIL guidance – core publications

ITIL Lifecycle SuiteThis suite of the five core ITIL publications maps out the service lifecycle and provides a systematic, professional approach to the management of IT services.

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ITIL® is the most widely-adopted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation and growth.


Key Element Guide: Service StrategyProvides a handy reference to the content contained within the core ‘ITIL Service Strategy’ guidance and summarises its key elements.

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Key Element Guide: Service DesignProvides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements.

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Key Element Guide: Service TransitionProvides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements.

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Key Element Guide: Service Operation Provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

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Key Element Guide: Continual Service Improvement Provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

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Lifecycle SuiteThis collection of pocketbooks outlines the key elements contained within the ITIL core guidance. Pack of 5 – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

PACK OF FIVE9780113313709 £44.95

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Key Element Guides for ITIL


Passing Your ITIL Foundation ExamThe ideal companion for students preparing for their ITIL Foundation Exam. Contains useful summary pages and practice questions designed to help with revision.

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Passing your ITIL Managing Across the Lifecycle ExamAligned to the latest ITIL guidance and the Managing Across the Lifecycle (MALC) syllabus, this study aid provides guidance to support students as they prepare for their MALC qualification.

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ITIL Practitioner Guidance The essential guide that supports the new AXELOS qualification. Builds on the skills and knowledge gained at ITIL Foundation level.

The publication shows how following the CSI (Continual Service Improvement) approach, can underpin successful ITSM improvement initiatives.

Key features• Built around the syllabus of the

ITIL Practitioner qualification• The only book allowed into the

ITIL Practitioner exam• Comes with a handy toolkit containing

templates, worksheets and assessments which can be used within the Practitioner’s daily work practices.

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ITIL Foundation HandbookThis pocketbook is a quick-reference revision guide designed to help students prepare for their foundation exam.

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Study Aids ITIL Practitioner

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Introduction to the ITIL Service Lifecycle This publication summarises the best practices described in the ITIL 2011 core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.

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Planning, Protection and Optimization: ITIL Intermediate Capability HandbookA useful revision giude for the Planning, Protection and Optimization (PPO) module of the ITIL Intermediate Capability qualification.

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Service Offerings and Agreements: ITIL Intermediate Capability HandbookThis quick reference guide will help you as you study for the Service Offerings and Agreements (SOA) module of the ITIL Intermediate Capability qualification.

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Operational Support and Analysis: ITIL Intermediate Capability Handbook Updated in line with the ITIL 2011 editions and the Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification.

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Release, Control and Validation: ITIL Intermediate Capability Handbook Updated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification.

SINGLE COPY9780113314331 £10.95

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Essential ITIL

This downloadable PDF provides a short introductory overview to ITIL and ITIL processes. It can be used as an entry point, giving insight into ITIL and guiding the reader to specific topics within the ITIL core guidance publications to help them find out more.

PDF9780113313945 £2.08 (£2.50 inc. VAT)

Introductions to ITIL Intermediate Capability Handbooks

PDF


ITIL V3 Small-Scale Implementation This publication provides guidance to smaller organizations who wish to implement the ITIL guidance. It discusses the significance of size, the characteristics of small organizations and how to scale ITIL down for small organisations.

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Collaborative ConsultingAs a guide to IT service management consulting. It is a distillation of experience in service management with ITIL that should help practitioners, consultants and managers gain insight on how to approach service management engagements.

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Adopting Service Governance: Governing Portfolio Value for Sound Corporate CitizenshipThis best practice guide explores the way in which an organization can be governed through the service portfolio.

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Planning to Implement Service Management This publication provides guidance on alignment of the business needs to IT. It enables the reader to assess if IT service provision is meeting the requirements of the business.

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Building an ITIL-based Service Management Department - 2nd Edition A step-by-step guide to setting up an ITIL-based service management department. It contains many helpful illustrations that demonstrate the principles outlined.

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ITIL Lite: A Road Map to Full or Partial ITIL Implementation This new edition reflects the latest ITIL best practice. It is aimed at encouraging organizations to adopt ITIL by selecting and implementing key ITIL 2011 components.

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Specialist titles


ITIL and ISO/IEC 20000: A Practical HandbookThe purpose of this publication is to provide your organization with a pragmatic approach to effectively implementing service management, incorporating practices from the ITIL framework and the ISO/IEC 20000 standard.

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ITIL and the Information Lifecycle: Integrating agile, DevOps and ITSM New developments in security, regulations, cloud computing and big data have had a significant impact on how data and knowledge are processed.

HARD COPY9780113314942 £35.00

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ITIL Guide to Software and IT Asset Management - 2nd edition This guide can help organizations achieve major benefits in risk management, cost reduction, enhanced security and improved service delivery.

HARD COPY9780113315482 £45.00

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Secrets of Service Level Management - A Process Owner’s Guide An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.

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Interfacing and Adopting ITIL and COBITIT is operationally critical and strategic to an enterprise’s success. Implementing best professional management practices should be a management imperative. ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives.

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Specialist titles


ITIL Maturity Model

ITIL Maturity Model and Self-Assessment Service

ITIL Online Subscriptions

This full self-assessment service allows organizations to understand the maturity of their IT service management processes and functions based on the ITIL framework.

ANNUAL SINGLE USER LICENCE7003210 £1,080.00 inc VAT

Also available as a Multi-user Licence

See your Online Access options here

Suite LibraryLibrary + Expansion

Pack

Maturity Model

Service Design ✓ ✓ ✓Service Transition ✓ ✓ ✓Service Strategy ✓ ✓ ✓Service Operation ✓ ✓ ✓Continual Service Improvement ✓ ✓ ✓Practitioner ✓ ✓ ✓Introduction to the ITIL Service Lifecycle ✓ ✓Adopting Service Governance ✓ ✓Cyber Resilience Best Practices ✓ ✓Key Element Guide Suite ✓ ✓Passing Your ITIL Foundation Exam ✓ ✓AgileSHIFT ✓ ✓ITIL Lite ✓Secrets of Service Level Management ✓ISO/IEC 20000 and ITIL ✓Building and ITIL Based Service Management Department ✓Interfacing and Adopting ITIL® and COBIT® ✓Guide to Software and IT Asset Management ✓Collaborative Consulting ✓ITIL® Foundation Handbook ✓ITIL and the Information Lifecycle: Integrating agile, DevOps and ITSM ✓Agile Project and Service Management 2nd Edition Delivering IT Services using ITIL, PRINCE2 and DSDM ✓

Maturity Model ✓

Single-user Licence Annual Cost £265 £344 £460 £900

Multi-user Licence Annual Cost Contact [email protected]

Also available as:High-Level Self-Assessment Online Subscription

Free one month trial subscription online service

To set up your online access please contact our sales experts on +44 (0)1603 696 016 or email [email protected]

AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE PRINCE2 2524 PRINCE2

Managing Successful Projects with PRINCE2 – 2017 Edition The updated 2017 guidance, its first since 2009, places a strong emphasis on the scalability and flexibility of the method and on how best to tailor it to the complexity and specific requirements of a project.

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PRINCE2 – Project Management

It is a flexible method that guides you through the essentials for managing successful projects, regardless of type or scale. Built upon seven principles, themes and processes, PRINCE2 can be tailored to meet your specific requirements.

• A practical step-by-step guide to successfully manage any project

• A common, consistent approach

• Aflexiblemethodthatcanbetailoredto any organization or role involved in managing projects

• An accessible and globally-recognized certification

• A route to increasing project management skills of staff at all levels.

ThePRINCE2certificationshavebeencreated for anyone who manages projects. This ranges from the dedicated project manager to professionals who manage projects as part of their day-to-day work. They are also relevant to those involved in the design, development and delivery of projects.

The essential components of each stage of the projectaredescribedfromstarttofinish.

PRINCE2® helps to successfully deliver projects of any size or complexity. Built from a wealth of experience and knowledge, PRINCE2 provides the essentials for managing any project.

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AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE PRINCE2 2726 PRINCE2

Directing Successful Projects with PRINCE2 This guide is designed to help project board members, whatever their experience, direct project work efficiently, consistently and, above all, successfully. It is fully aligned with the latest edition of Managing Successful Projects with PRINCE2.

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The Executive Guide to Directing Projects: within a PRINCE2 and MSP® Environment This is an accessible summary of the full guidance in a portable format suitable for quick reference or a quick read - aimed at experienced senior managers and project board members who are already familiar with PRINCE2.

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An Introduction to PRINCE2: Managing and Directing Successful Projects This guide provides a high level introduction of principles, processes and key themes, and gives practical examples of applying the method in practice.

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PRINCE2 Handbook This handbook condenses the 2017 edition into a concise and handy format, making it an ideal quick reference guide for all PRINCE2 practitioners.

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Integrating PRINCE2 Complementing and expanding on the guidance in the PRINCE2 manual, this publication covers a diverse range of situations, using case studies based on real experience.

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Other PRINCE2 titles

PRINCE2 SmartTabs Bridge the gap between digital and hard copy using the best PRINCE2 digital resources – all in one place and easy to use. The tabs used the book have QR codes embedded that will lead you to videos, articles, infographics and challenge questions. A valuable tool for a blended learning experience.

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NEW

AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE PRINCE2 Agile 2928 PRINCE2 Agile

PRINCE2 Agile

The strength of PRINCE2 lies in the areas of project direction and project management whereas Agile has a very strong focus on product delivery. When PRINCE2 and Agile are combined, project direction, project management and project delivery are all optimized to create the world’s most complete project management solution.

Designed to help professionals tailor management controls when working in an agile environment,thiscertificationwillhelpyoutounderstand PRINCE2 governance requirements, agile concepts and techniques and the interface between them.

There are two levels within the PRINCE2 Agilecertificationscheme–FoundationandPractitioner.

PRINCE2 Agile® combines the flexibility and responsiveness of agile with the defined governance of PRINCE2®.

PRINCE2 Agile This guide brings together risk management principles, an approach and process with a set of interrelated steps.

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Agile Project and Service Management 2nd Edition - Delivering IT Services Using ITIL®, PRINCE2® and DSDM® This new edition shows how to integrate three of the top best practice approaches for delivering business change and managing IT services effectively.

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An Executive Guide to PRINCE2 Agile This executive guide to PRINCE2 Agile uncovers the benefits of applying PRINCE2 with an agile approach to product development and delivery.

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AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE AgileSHIFT 3130 AgileSHIFT

AgileSHIFT

AgileSHIFTTM prepares people for transformational change by creating a culture of organizational agility.

A guide to AgileSHIFT™ AgileSHIFT is designed to help organizations to thrive in an increasingly disruptive and competitive marketplace. Taking a holistic view of an organization, the new lightweight framework prepares organizations for transformational change by creating a culture of enterprise agility.

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AgileSHIFT is a new solution for organizational agility. The latest AXELOS guidance, training and accredited certification programme was created to equip every single person in their organization for transformational change. It provides individuals with the knowledge and guidance, to confidently understand, engage with and influence change by embracing agile and lean ways of working.

AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE MSP® 3332 MSP®

MSP offers best-practice guidance to achieve successful outcomes from transformational change.

Its approach demonstrates how to: create a vision and blueprint for transformational change; design the programme to deliver the blueprint; identify the right outcomes andbenefitsandplanfortheirdeliveryanddeliver on time and on budget. It breaks down initiativesintoclearlydefinedprojectsandoffers a framework for handling them.

Theguidancedefinesresponsibilitiesandlines of communication, through involvement of interested stakeholders, manages risk and ensures the programme responds to change.

Managing Successful Programmes (MSP®) creates a structured framework for organizations of all sizes and from all sectors to improve practices, offer better services and more effectively prepare for the future.

Managing Successful Programmes MSP combines rigour and flexibility, helping all organizations - public sector and private, large and small - achieve successful outcomes from their programme management.

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Managing Successful Programmes Pocketbook Aa quick reference guide for using the MSP framework effectively. Designed as an aide memoire, it summarises the key content of the MSP guide.

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MSP - Managing Successful Programmes

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Managing Successful Programmes Study Guide This study guide covers the MSP Foundation, Practitioner and Advanced Practitioner qualifications. Its purpose is to provide supporting information to candidates to help them take the MSP qualification.

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Fundamentals of Benefit Realization This title provides a practical guide to benefit realization for all those who are responsible for change - Directors, Senior Responsible Owners (SROs), Programme Managers, Change Managers, Project Managers, Benefit Facilitators, P3O, PMO and PSO Managers.

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MSP Survival Guide for Senior Responsible Owners This guide focuses on what a leader should do. It covers the topics in the MSP guide, but provides you with pointers rather than detail.

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AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE M–o–R 3534 MSP®

MSP Survival Guide for Programme Managers MSP Survival Guide for Programme Managers helps to explain what you need to do and why, then provides guidance on how to do it using real-life examples.

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MSP Survival Guide for Business Change Managers As a business change manager, you are critical to delivering strategic change. This survival guide will provide you with specific and practical advice on how to be an effective business change manager.

PDF9780113314478 £35.00 (£42.00 inc. VAT)


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Management of Risk: Guidance for PractitionersThis guide brings together risk management principles, an approach and process with a set of interrelated steps.

HARD COPY9780113312740 £45.00

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Management of Risk Pocketbook This pocketbook provides a summary view of the detailed practitioner guidance.


M–o–R – Management of Risk

In organizations and business situations, almost every decision involves some degree of risk. Aimed at everyone who has ever made an important business decision, M_o_R is an ideal framework for decision makers that allows accurate risk assessment.

M_o_R considers risk from different perspectives within an organization: strategic, programme, project and operational. While it links to other AXELOS Global Best Practice, it respects the roles, responsibilities and terminologies used outside the disciplines of programme and project management.

A route map to help identify, access and control risks.

Translations

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AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE36 MoV®

MoV - Management of Value

MoV gives a definition of value that embraces both monetary and non-monetary benefits. It provides a method, supported by techniques for allocating limited funds as effectively as possible.

The themes are continuous activities that need to be carried out to ensure the application of the principle delivers the promised value

Thesetofprocessesdefinethestructureofthe approach and use specialist techniques to supplement the business case and provide a practical approach to getting results.

Management of Value This guide supports decision-making and advises how these principles, approach and processes should be embedded, reviewed and applied within different risk contexts.

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An Executive Guide to Value Management This pocketbook provides a summary view of the detailed practitioner guidance.

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MoV® provides essential guidance on the most efficient use of resources to maximize the benefits from projects, programmes and portfolios.

MoP 37

MoP – Management of Portfolios

Management of Portfolios (MoP®) provides a set of principles, techniques and practices to help organizations ensure their programmes and projects contribute to strategic objectives and achieve maximum ROI.

An Executive Guide to Portfolio Management This guide provides valuable insights for senior executives charged with delivering their organization’s change initiatives and day-to-day management.

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Management of Portfolios The guide provides practical guidance for managers of portfolios, those working in portfolio offices as well as those filling portfolio management roles outside a formal PfMO position.

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MoP Key Capabilities

Support business outcomes

Optimize customer experience

Manage risk in line with business needs

Enable business change

Show value for money

Continually improve

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P3O: Portfolio, Programme and Project Offices

The guidance includes: • An introduction to P3O – why, when and

how to use P3O models, including the difference between portfolio, programmes and project environments and their different requirements.

• What value P3O can bring to the organization including a business case, funding models and performance measures.

• An overview of the different P3O models with examples.

• Details on the functions/services and techniques/tools used by units of a P3O model.

Portfolio, Programme and Project Offices Pocketbook 2013 The pocketbook introduces the principles, processes and techniques that will enable individuals and organizations to successfully establish develop and maintain appropriate support structures.

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Portfolio, Programme and Project Offices (P3O) Study Guide (2013) This Study Guide is a handy reference aid suitable for the P3O Qualification scheme. The aid covers the Foundation/Practitioner qualification(s).

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Portfolio, Programme and Project Offices: P3O - 2013 Edition Portfolio, Programme and Project Offices (P3O) describes how to build effective governance structures for managing portfolios, programmes and projects that is tailored to the needs of the organisation.

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The P3O® guidance, aligned to MoP, PRINCE2, MSP, and M–o–R, brings together a set of processes, role descriptions, functions, services and techniques to facilitate effective governance of portfolio, programme and project management.

AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE P3M3® 4140 PPM

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Maturity Model

Managing & Directing Successful Projects (PRINCE2) ✓ ✓ ✓Managing Successful Programmes (MSP) ✓ ✓ ✓

Management of Risk (M_o_R) ✓ ✓ ✓Management of Portfolios (MoP) ✓ ✓ ✓Portfolio,Programme&ProjectOffice(P3O) ✓ ✓ ✓Management of Value (MoV) ✓ ✓ ✓PRINCE2 AGILE ✓ ✓ ✓PPM Pocketbook Suite ✓ ✓Integrating PRINCE2 ✓ ✓The Executive Guide to Directing Projects: within a PRINCE2 and MSP® Environment ✓ ✓

Cyber Resilience Best Practices ✓ ✓Passing the PRINCE2 Examinations ✓ ✓An Introduction to PRINCE2: Managing and Directing Successful Projects ✓ ✓AgileSHIFT ✓ ✓Agile Project and Service Management: Delivering IT Services using ITIL, PRINCE2 and DSDM ✓

FundamentalsofBenefitsRealization ✓Survival Guide for Business Change managers ✓Survival Guide for Programme Managers ✓Survival Guide for Senior Responsible Owners ✓Maturity Model ✓ ✓

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Portfolio, Programme and Project Management Maturity Model (P3M3)

The Portfolio, Programme, and Project Management Maturity Model (P3M3®) provides a framework for organizations to assess and benchmark their current performance and effectively develop plans for improvement.

TofindoutmoreabouttheP3M3Self-AssessmentService or to set up your online subscription please contact our sales experts on +44 (0) 1603 696016, or email [email protected]

ANNUAL SINGLE-USER LICENCE 7003213 £360.00 inc VAT

Also available as a Multi-User Licence

Also available as:High-Level Self-Assessment Online Subscription

Free one month trial subscription online service

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PPM Online Subscriptions

AXELOS PUBLICATION BROCHURE AXELOS PUBLICATION BROCHURE RESILIA 4342 RESILIA

RESILIA Cyber Resilience Best PracticesThe publication is aimed at managers who are responsible for staff and processes that contribute to the cyber resilience of the organization, whether designing, operating, supporting or acting as the end users of those information systems.

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RESILIA Pocketbook: Cyber Resilience Best PracticeThis pocketbook concisely summarizes the core publication emphasizing how it can help organizations to become more effective through cyber resilience best practice.

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Whaling for beginners: Book one - Breach Hackers are hunting ‘whales’ in the boardroom. They attack, steal, and ruin reputations. This fictional story will help you spot the warning signs and make sure you’re not the next whale!

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Whaling for beginners: Book two - Reputations Hackers don’t just steal information and money, they destroy reputations too. In a few keystrokes long shadows can fall across careers and organizations. This next book in the series looks at how vulnerable CEOs could be.

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RESILIA

RESILIA Best Practice provides organizations with a methodology for turning cyber security into effective cyber resilience. It offers a practical approach, reflecting the need to prevent, detect and respond appropriately to cyber-attacks.

RESILIA Best Practice uses the ITIL framework, providing a proven approach to aligning services with business outcomes.

The RESILIATM portfolio is a suite of tools and training designed to help you achieve global best practice in cyber security.

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AXELOS PUBLICATION BROCHURE46 Further reading AXELOS PUBLICATION BROCHURE Summary 47

Best practice at a glance

The relationship between the AXELOS guidance is illustrated below. There are relationships between the various best practice methodologies that appeal to a common audience. Use this brochure to explore the whole portfolio to see where best practice can help your organization.

Portfolio, Programme and Project

Management Maturity Model

Maturity Model

Portfolio, Programme and Project

Offices

Information Technology

Service Management

Cyber Resilience

Management of Risk

Management of Value

Certifications

How does it all come together?

Project Management

Programme Management

Portfolio Management

Transformation

Problem ManagementA Practical Guide JIM BOLTON / BUFF SCOTT III This title provides a pragmatic, easy-to-read approach to implementing problem management and linking it to other ITSM processes.

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A Practical Guide to Project PlanningA Step-by-step Approach ROD SOWDEN

This publication shows each stage of the planning process when managing projects. Role responsibilities, requirements and objectives are discussed in detail.

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Valuing AgileThe Financial Management of Agile Projects ALAN MORAN

The impact of Agile on the bottom line and how it affects the financial management of projects is clearly presented in this publication.

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IT Change Management A Practioner’s Guide GREG SANKER Essential reading to understand how IT change management can be implemented and put into practice. It bridges the gap between best-practice training and the realities faced in implementation.

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Service Management OnlineCreating a Successful Service Request Catalogue PHYLLIS DRUCKER

Sensible guidance in designing and constructing the request-architecture required to create successful online services for business.

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Performance-driven IT CHARLES ARAUJO This guide presents, in an anecdotal way, how to look at IT operations and IT metrics to improve performance.

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Understanding AgileA Guide for Managers STEVE MESSENGER

Practical guidance for managers who want more knowledge on how to utilise Agile approaches.

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AXELOS Global Best Practice @AXELOS_GBP AXELOS - Google+ [email protected]

ITIL, PRINCE2, PRINCE2 Agile®, AgileSHIFT™, MSP, M _ o _ R, P3M3, P3O, MoP and MoV are registered trade marks of AXELOS Limited. RESILIA® is a trade mark of AXELOS Limited. AXELOS, the AXELOS logo and the AXELOS swirl logo are registered trade marks of AXELOS Limited.Prices, publication dates, titles and jackets are correct at time of going to press but may be subject to change without notice. Account holders should note that credit card transactions will not be shown on their statements.The Stationery Office Ltd. Company Registered Number 3049649. Registered office: 55 Wells Street, London, W1A 3AE. The marketing of products published by TSO is funded by TSO, www.tso.co.uk

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