Welcome to Middlesex - UniHub

Welcome to Middlesex

September 2018

IntroductionIntroduction to UniHelpInternational Student AdviceLearning Enhancement TeamIT SupportMDXsportMDXSUMDXworksSecurity

Presentation title | 2

Contents

Click the link to the part of the presentation you want to read

© Middlesex University

Introduction • Making the most of

student life

• How to get more information

• Hearing from our presenters

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Making the most of University

Three messages for you:

• Get involved

• You’re in charge of your own success

• Be part of #TeamMDX

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Introduction to UniHelp Services

September 2018


Where do I go if I need help?

UniHelp is based in the Sheppard Library Ground floor

We can help with:

Introduction to UniHelp Services | 6

– Letter Requests

– Updating information on myUniHub

– Coursework submission (hand-in)

– Change of degree programme

– Visa Queries

– Accommodation queries

– Register with a GP (Doctor)

– Getting your ID Card

– Feedback/Satisfaction Survey


UniHelp Opening Hours

– Mondays to Fridays9:00am – 7:00pm

Please note opening hours change during the holidays

Introduction to UniHelp Services

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Bank Letters & Student Status Letters


You can apply online on myUniHub


Updating information on myUniHub


As your Tier 4 Sponsor, we must always have your latest contact details

Make sure your address and UK mobile number are always up-to-date on MyUniHub

– MyUniHub ~ My Admin and Finances ~ My Personal Record


Coursework Submission


– Fill in the Coursework Cover Sheet (available at UniHelp)

– Hand in at UniHelp desk and keep your receipt safe

– Final submission at the end of programme


– Enrol and fill out an “Access Card Form”

(names = name on passport)

– UniHelp staff must see your Passport and Visa

– Never give your card to another student to use


Getting your ID card

International Student Advice

Visa and Immigration

September 2018

© Middlesex University | 13

What do we do?We give free and confidential advice on your Tier 4 student visa relating to your immigration whilst studying at Middlesex. We also give advice and support on:

• Tier 4 student visa/dependent visas/Tier 1 and 2• Work in the UK• Travelling Abroad - Shenghen Visa• Opening a Bank Account• Police Registration• NHS for International students• Tier 4 visa - Compliance


Tier 4 Visas

• We offer guided workshops, online tutorials and one to one advice on how to extend and renew your Tier 4 visa

• We also “check and send” your documents and application to minimise the risk of a refusal

• If there is a problem we can liaise with the UKVI on your behalf


Work in the UK

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• During term time your job must not exceed 20 hours per week – you can work full time only during vacations and from the day your course finishes until the end of your visa

• IFP, Pre-sessional or Exchange students are only allowed to work 10 hours a week during term time

• Students working at Middlesex can only work up to 16 hours

• You must pay tax & national insurance. For more information ring 0345 600 0643 or go to:

https://www.gov.uk/apply-national-insurance-number

https://www.gov.uk/apply-national-insurance-number


Travelling Abroad -Shenghen Visa

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• If visiting several EU Countries you may need a Schengen Visa

• You are required to have 3 months validity remaining on UK visa after returning from proposed travel

• Passport - Must be valid for 3+months after expected departure date from the Schengen area

• Evidence of student status - This is a certificate you can order online on My unihub or ask the Unihelp desk


Opening a Bank Account

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• To open an UK Bank Account you will need:

1. Letter of Introduction from University (request from My Unihub)

2. Passport/BRP Card (if applicable)

3. Admissions or Offer Letter

You will need an UK bank account to pay your bills and extend your visa, so don’t delay and open a

bank account now!!!


Police Registration

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• Applies only to some nationalities (check your 30 day visa in the your passport)

• To register – Fill out on line application form, copy of passport and BRP Visa Card, 1 passport photo and fee £34

• Please go to Unihelp, Sheppard Library and make an appointment with one of the International Student Advisors


NHS for International students

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• Entitled to free NHS Treatment if studying in a course of more than 6 months and have paid the Health Surcharge

• You will be expect to pay for prescriptions, dentist and optician services.

• Register with GP or local practice near your UK term time address. For list of GP’s near you check here: http://www.nhs.uk/Service-Search

• NHS Walk In Clinic at Finchley Memorial Hospital and Edgware Hospital- no appointment required -open from 9.00am to 10.00pm

http://www.nhs.uk/Service-Search


Tier 4 visa – Compliance

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• You will be reported to the Home Office if you don’t attend, or interrupt/withdrawal from your studies and for non payment of fees

• You will be de-registered and then reported to the Home Office if you don’t pay your tuition fees

• This can result in your visa being curtailed (cancelled) by the Home Office

• It is very important you talk to us as soon as you have a problem, we may be able to help

• Book your appointments for specialist advice through Unihelp Desk or via My Unihub


Useful Websites/Contacts

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International Student Advisor(s): [email protected] or 020 8411 4507

MyUnihub - to order documents and book appointmentshttps://myunihub -1.mdx.ac.uk/cas-web/login

For more information about UK Visa please check:www.gov.uk

www.ukcisa.org.uk

mailto:[email protected]

https://myunihub-1.mdx.ac.uk/cas-web/login

http://www.gov.uk/

http://www.ukcisa.org.uk/

Learning Enhancement Team

September 2018


Learning Enhancement TeamWhat do we do?

Academic Writing and English Language (AWL)

Maths, Stats & Numeracy (MSN)


Who we are:Specialists in academic communication

What we do:Embedded AWL sessions on your degree AWL Open Workshops for you to attend if you wish Confidential one-to-one AWL TutorialsAWL Drop-ins every weekday

We can help you to:Write your assignments / genres Read, analyse and make sense of complex articlesComplete your project/s / dissertations

Learning Enhancement TeamAcademic Writing and Language (AWL)


We work confidentially with all students:

Contact: Unihelp Sheppard Library - ground floor Website https://unihub.mdx.ac.uk/study/writing-numeracyEmail [email protected] and [email protected]

Foundation students UndergraduatesPostgraduatesPhD candidates

…with English as 1st language2nd languageadditional language


https://unihub.mdx.ac.uk/study/writing-numeracy




Learning Enhancement TeamLET Website




TutorialsBooked, 30-minute appointments, one-to-one or small group

I’ve written my first piece of coursework – is the language formal and academic enough?

How can I improve the introduction in this essay?

Can we discuss my plan for this assignment?

I’m worried about my referencing

Could I practice my presentation with you?

My assignment feedback says I need a more critical approach. What does that mean?

I’m stuck with my dissertation!

Appointments on UniHelp Online


http://wgfp-prrw02.mdx.ac.uk:8001/Appointment/WebsiteStudentAppointment.aspx?v0bd5iQ1rAg=


Drop-ins

At the StudyHub 1st floor Sheppard Library

12:00-15:00Every weekday



AWL Open Workshops Face-to-facePractical classesDailyFREEFriendly & supportive atmosphere

For more info:https://unihub.mdx.ac.uk/study/writing-numeracy/workshops


How to Get a 1stIntegrating Sources Into Your WritingCritical ThinkingUnderstanding Referencing & Avoiding PlagiarismEssay WritingReflective WritingReport WritingWriting a Literature ReviewDissertation Writing

https://unihub.mdx.ac.uk/study/writing-numeracy/workshops


One-to-one or small group tutorialsGeneral numeracy Help with employers’ numeracy testsHelp with stats / SPSSOnline resources

Contact:[email protected]

Learning Enhancement TeamMaths, Stats & Numeracy (MSN)



https://unihub.mdx.ac.uk/study/studyhub




Support from your librariansTo find the best resources for your studies and reference them correctlyDrop-in to see us at StudyHub

Monday to Friday, 9am to 5pm

Access the Online Library Resources via the My Library portlet To do this: 1. Login to myUniHub2. Click on My Study

Go to your Library Guides from the My Library portlet The best starting place for library resources and support, including:

Ask a Librarian (our online enquiry service)Make an appointment with your librarianSuggest a book

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Unihelp Sheppard Library - ground floor Website https://unihub.mdx.ac.uk/study/writing-numeracyEmail [email protected]

Learning Enhancement Team



Student IT Services

September 2018


Student IT Services - Agenda

• What is available to you?

• How does IT support your study?

• Questions

| 35Student IT Services

© Middlesex University Student IT Services | 36

• Open access computers• Study spaces for group work• Bring your own device• Free wireless access• Specialist IT support• Workshops and training

What is available to you?


Print Services

• Multi Functional Devices• Free Printing

─For academic purposes only, within reasonable limits

─ From all desktops and loan laptops

─ Via your personal device─ Via USB drive

• Retrieve your work from any printer on campus

Student IT Services | 37


Free laptops for loan

• 330 laptops available across campus

─Available from self-service cabinets

─ 24-hour loan Monday to Thursday

─Friday loans – return by 11am on Monday

• Charges for late return



Email access

• Office365 email account for all students

─Outlook email

─OneDrive with 25GB storage space

─Free download of Microsoft Office

• Email can also be set up on mobile phones and tablets

• Please ensure you check your email regularly!



Quick Access Stations

• Available in the Sheppard Library

─Search for resources

─Catch-up with email

─Timetable check

─Send work to print

─Book appointments



Middlesex University app

• Available to download for iOS and Android devices

─Timetable

─Email

─Grades

─Course content

─Maps

─Find a PC


© Middlesex University Student IT Services | 42

Need more help?

• Visit the IT Specialist desk

Where?

• StudyHub (Sheppard Library, 1st floor left-wing)

When?

• Weekdays - 11am to 6.30pm

MDXsport

September 2018


In 2013 BUCS commissioned a research study into the impact of sport on graduate employability and found…

Join a sports team?


• We offer no joining fee, no contract, no hassle memberships for students from as little as £12 per month. We have a variety of flexible membership options, so there's something for everyone.

Sports Injury Clinic• Make the most of treatments from sports massages to

a full injury rehabilitation programme. • Personal training and health checks

FITNESS POD


Competitive Sport

• A range of inclusive sports such as football, basketball rugby etc

• We also offer sports such as cheerleading, competitive dance, snow sports and many many more.


Social Activity

• Social activity Wednesday • 12-8pm

• Sport and fun activities

• No commitment

• In addition to this, swimming is also on offer to all students at Copthall Leisure Centre. FREE on Tuesday and Thursday all day if you bring your student card.

• This MDX Girl Can!

An opportunity to be part of something, the chance to learn a new skill and make new friends!


Mdx moves

• New activity tracker

• https://www.himotiv.com/login/mdxmoves

• Connect devices such as Fitbit or Apple Watch, or use free apps like Strava, Runkeeper or Nokia Health Mate.

• Steps, running and cycling mean points.

• Sign up friends, students and staff to gain more points

https://www.himotiv.com/login/mdxmoves


VolunteeringOpportunities

• Exciting and fun opportunities

• Potential for additional qualifications

• Universal model –placement opportunities can be secured globally

• International experience adds value

• Student employability identified

• Accessible to all• Diversity of

opportunities

GambiaMauritiusSwedenChina Dubai Mongolia

MDXSU

September 2018

Hello!• Middlesex Students’union


• We’re independent to the University• We’re a non-profit organisation• We are here to represent you• And to help you get the most out of your time at university• We provide a range of opportunities and services to support you

throughout your studies

www . md x s u .c om

You are a member of MDXSU

http://www/

Your RepresentativesAyah BenbernaPresident

Erica Ramos Vice president Business & Law

Lucy Holland Vice

president Art & design

and Performing

arts

Rahma AliVice

presidentHealth &

Education d

www.mdxsu.com/ your -re pre senta t i ves

http://www/


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.mdx

su.c

om/y

our-

repr

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nta

tive

s

School voice leadersOur full-time Student Officers work closely with our elected School Voice Leader to represent students within their respective schools.

http://www/


www

.mdx

su.c

om/v

oice

-le

ader

sStudent voiceleadersWe support over 400 Student Voice Leaders, each representing each year of each course.

They work closely with their classmates, programme leaders, and with the Students’ Union to improve their course and the University.

It’s also a great opportunity to improve your employability and get to know people.

http://www/

Campaigns

#refugeeswelcome

wintergraduation

www . md x s u . c om / c a mp a ig n s

http://www/


Ca m pa igns

www . m d x s u . c om / c a m p a i g n s

This year some of our key campaigns are around the following:

•Sexual harassment•Hate crime•Sexual health and guidance•Mental Health and “We Need to Talk”

http://www/


Ca m pa igns

• www . m d x s u . c om /i d e a s - fo r - ch an g e

• If you identify an issue oran idea you’d like to workon, tell one of yourMDXSU representatives,or submit your ideaonline!

http://www/


www

.mdx

su.c

om/g

roup

sStudent groupsThere are around 90 groups at MDX, giving you the chance to meet like-minded students.

These include:-Academic societies related to your course-General interest groups-Campaigning societies-Communities-Liberation groups for LGBT+ students, women students,disabled students, BME students

Meet all groups and teams at Freshers’ Fair.

http://www/

© Middlesex Universitywww.mdxsu.com/ st udent media

http://www/


MDXSU Advice is a free, non-judgmental, confidential service, independent to the university.

We can offer support and guidance on a range of academic and personal issues.

To contact our advisors:Call 020 8411 6450Email [email protected]

adviceww

w.m

dxsu

.com

/adv

ice


http://www/

Our Eventswww.mdxsu.com/e vent s

MDXSU organise hundreds of events for Middlesex University students every year.- Clubnights- Socials- MDXmas Market- Cultural events and fairs- Training workshops- Over 100 Welcome Month

events

http://www/


• Speed Meets• Social sports• Breakfast Club• Wellbeing Festival• Freshers’ Fair• London trips• Pop-up activity at

the MDXSU Hub• RnBBQ

www . m d x s u . c om /e ve

http://www/


• Arcade games nights• Cheese & Wine• Roller Disco• Quiz nights and pub quizzes• Karaoke• Plus ten big nights out, on

campus and in central London

www.mdxsu.com/e vent s

http://www/


Access discounts from br ands youlove with the TOT

UM studen t

discount card from NUS Extra.Po bweredf:J.yextra

dMiddlesex was one of the firstuniversities to offer a one-year carFREE for all first year students

• I

saving you even more

Find out about claiming your freecard at mdxsu.com/totum

MDXworks

September 2018


Did you know…..81% of employers value employability skills over and above factors such as degree subject and class of degree. 70% of employers say that students need to do more to prepare themselves to be effective in the workplace.60% of employers rated work experience as “the most popular qualification among those presented”

MDXworks


MDXworks Careers and Employability Service

Our MDXworks team are here to discuss and explore your employment options and to support you in securing a placement, internship and that all important graduate job.

• 1:1 tailored support from CV to interview helping you to apply for and secure an opportunity

• Work experience and placement support

• Dedicated Employability Advisers with specific sector knowledge

• Employer engagement and networking opportunities

• Real-world employer driven projects to help you develop your employability skills

• Skills for Employment workshops

• Support to help you set-up, start or grow a business

• Paid, part-time opportunities through our Middlesex Unitemps Branch

Our dedicated online portal provides:• 24/7 access to a full range of

jobs in the UK and abroad• Resources, templates and

tools to enhance your employment skills

• Tailored skills assessment tools

MDXworks


MDXworks fosters an environment that promotes and celebrates self-actualisation. An environment that truly values the 'individual' - their culture, their background, their aspirations and goals and supports them in their capacity to better articulatethese parallel to their academic achievements.

MDXworks

© Middlesex University MDXworks | 70

Our aim is to also provide innovative models for individuals to develop, nurture and sharpen key workplace skills and to ensure that ALL students have the opportunity to access real world of work experience.


Faculty Employability AdviserMDXworks CG07

Employability skills:

• researching opportunities• understanding the process of

getting a job• work experience and

placements• networking introductions, talking

about your plans• self-employment and business

start-up • marketing yourself through your

CVs, applications, personal statements and interviews

Personal development:

• confidence in making decisions

• auditing/assessing your skills and behaviours

• recognising and evaluating realities

• goal setting, creating short and long term action plans

• personal presentation and body language

Book an appointment via UnihubMDXworks

© Middlesex University | 72| 72

Looking for p/time work on campus?

University-based on-campus recruitment service:

• Temporary, paid, part-time work on-campus

• Varied roles incl: student ambassador / course rep / student learning assistant

• Enhance your CV and develop vital ‘real workplace’ skills

MDXworks

Security on Campus

September 2018


• London is generally safe - Get to know the best areas for entertainment and sightseeing

• Hendon is considered a safe area

• The campus has over 300 cameras and access control in many areas

• There are very few crimes on campus considering the size of the University and amount of people

How safe is London?


• Theft — Purse/Wallets/Identity Cards/Laptops/Mobile Phones.

Most theft are opportunity thefts!• Non-violent street crime off campus

• Scams— Being sold non-existent items on the street (off campus).

Agents approaching you for personal info and money.Rent Scams (off campus).

Top Crimes at MDX


• Anyone can become a victim of crime, however some are more likely to become victims than others.

• Thieves have identified students as particularly easy targets as they often have expensive equipment such as laptops, ipods and mobile phones.

• Students are often not from the local area so are unfamiliar with their surroundings and thieves view them as being particularly easy targets.

Who can be a victim of crime?


• Thieves admit to weighing up the possible gains to be made from any target against the risk of being caught or sustaining injury.

• Whoever you are, the chances of becoming the next victim of crime can be reduced by following some simple guidelines.

Who can be a victim of crime?


• Radiate confidence not vulnerability.

• Avoid taking shortcuts along dark alleys, parks or wastelands and keep to the middle of the pavement away from car doors and hedges. Use only well-lit, busy roads.

Personal Safety


• Consider carrying a personal attack alarm. Carry youralarm in your hand or at least ensure the cord is easilyaccessible/ operable.

• Let someone know what time you are expected to behome.

Personal Safety


• Do not hitchhike or accept lifts from strangers.

• Do not advertise your belongings to others (Mobile Phones, jewellery, money, etc).

• Do not leave your belongings unattended.

• Do not carry large amounts of cash or important documents such as your passport unless you need them.

Personal Safety

Being safe in the city...

• Be aware when using mobile phones in public

• Do not count money in public

• Do not display valuables

• If you think you are being followed raise the alarm, go to a shop, petrol stations or somewhere open to the public.

• If you are robbed, hand over all items – never fight back, your life is worth more than your valuables

Out at night...

Stay with your friends

Ensure someone knows where you are going and with whom - what time you are due home

Never leave drinks unattended

Never accept drinks from a stranger

Be careful – drugs can be tasteless and colourless


• Treat your cards like cash

• Be careful at ATM machines – shield your PIN number, read up on ATM scams

• Store personal information secure

• Be wary of phone and email requests asking you to reveal financial details- even if the caller claims to be from a bank or the police

Shopping with confidence online….• Use a computer that you know is secure

• Only shop at secure websites- ensure the security icon is showing in your browser window before sending your card details

• Keep PINs, passwords and personal information safe

• Keep a record of any transaction you make

Report lost or stolen cards or suspected fraud to your card issuer immediately

Keep your cards safe...

Bus & Tube

•Try not to travel home alone at night•On a night bus sit downstairs near the driver•Avoid getting on empty tube or train carriages

Public Transport...

Taxis & Cabs – Go to TFL website to download apps

•Always use licensed taxis and cabs•Before getting in the cab make sure the driver confirms your name and destination•Take a note of the number plate of any cab you or your friends use

Text - 60835


• Always install anti virus software• Never reply to unsolicited texts/emails offering money or

prizes• Never provide passwords to anyone• Do not open email attachments from unknown senders• Do not give your card details to anyone who phones you

Scam Busters


• Use strong passwords

• Never give anyone you login details

• Destroy personal documents – don’t just throw away

• Stay clear of street scam artists (card tricks/spot the ball)

Scam Busters


• The Access control card is to be used as studentidentification (ID) card. Once a card is issued it can beused for library services as well as gaining entry tocertain areas and rooms.

• ID cards should be carried at all times on campus andmust be shown when requested by security or relevantstaff. Failure to produce an ID cards may result in theperson being asked to leave the premises untilverification can be confirmed.

Student ID Cards


• The ID cards should be thought of as a key;cardholders are responsible for safeguarding theircard. The cards are not transferrable and must not beloaned out to any other person.

• Lost/Stolen/Damaged CardsIn the event that a card is lost or stolen the securitydepartment should be notified immediately in order tocancel the existing card and issue a replacement. Lostcards may be subjected to a charge for a replacement.

••

Student ID Cards

Suspicious Activity...

• Suspicious packages / items / bags etc:• Do not touch it• Report the item immediately to a Security Officer • Before reporting – make sure you know the location

• Suspicious Person(s) :• Do not approach the person• Report the person(s) immediately to a Security Officer or by calling

020 8411 6200 (Campus Security)

Remember, always keep all of YOUR personal belongings with you at all times!


Halls of Residence

• Close windows when room unoccupied• Lock doors • Mark your property & do not leave on display• Be careful who you let in • Inform security or Halls Manager if in doubt• Report any suspicious activity to Halls office

Top Crime Prevention Tips!


Obtain your serial number (IMEI)by dialling *#06# from yourmobile phone and keep thenumber in a safe place such assending an email to yourself.

If your mobile phone is stolen,call 08701 123 123 (keep thisnumber also) with your IMEInumber to immobilise it.

Your mobile phone...


Traffic

Pedestrian Crossings – don’t cross until traffic stops

Read the Road Signs

Do not cross if you hear emergency vehicle sirens

LOOK WHERE YOU ARE GOING


Traffic

Cars driven on the left but ALWAYS look both ways!!!

Take great care aroundroadworks and whencrossing the road – beaware.


Social media – pick your friends carefully, block anyone causingyou distress – Ensure all your photos are viewable to friends only.Be careful how much personal information you show.

Nitrous oxide canister misuse is not tolerated on campus and youmay be reported.

‘Smoking’ of Electric cigarettes is not allowed inside buildings –they can set off fire alarms.

Hover boards should not be used on campus and charging ofthese machines is strictly forbidden inside university buildings.

Almost There


Fire Safety...• If you discover a fire:

• Sound the nearest fire alarm (break glass call point)• Leave the building immediately• Once outside, report the fire to the nearest Security Officer• Only use a call point to raise the alarm - if you are found

using a call point for a non emergency situationyou will be reported for disciplinary action and may bereported to the Police for criminal damage.

• On hearing the fire alarm:• Leave the building quickly and calmly by the nearest exit• Do not stop to collect personal belongings• Do not use lifts

• Find out as soon as possible where your assembly areas are. Maps are located around the campus.


Calling for Police Assistance

To report an emergency, crime or any suspicious behaviour on campus: phone:

0208 411 6200 - 24hour security control room

For non-emergency situations, safety advice or general Security & Safety information about the campus contact: 0208 411 4329

Or visit our security hatch in the Quad

We are here to help

Always remember that your safety and security is paramount to us

If you require help, assistance or advice please contact us

Safety and security information is available on UniHub

We hope you have an enjoyable time with us at Middlesex University


Any Questions

• If you have any from this presentartion, please contact the following teams:

• UniHelp – All general university queries.— https://unhub.mdx.ac.uk/unihelp

• MDXSU – Societies, social events and MDXadvice— https://www.mdxsu.com/

• MDXsport – Sports teams, fitness pod and MDXmoves— https://unihub.mdx.ac.uk/student-life/sport

• MDXworks – Employability advice and part-time jobs— https://unihub.mdx.ac.uk/employment

Presentation title | 99

https://unhub.mdx.ac.uk/unihelp

https://www.mdxsu.com/

https://unihub.mdx.ac.uk/student-life/sport

https://unihub.mdx.ac.uk/employment

Welcome to Middlesex - UniHub

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