The Home Depot Quality System Audit - * Example Report

The Home Depot Quality System Audit

* Example Report *

North America +1-813-252-4770

Latin America

+52-1-333-2010712

Europe & Middle-East +49-8122-552 9590

Asia & Asia Pacific +886-2-2832-2990

India

+91-120-4291971

Email [email protected]

www.proqc.com

3

Dear Client,

Pro QC International was engaged to help factory XXXXXXX comply with The Home Depot Supplier

Requirements. The Home Depot was planning to audit the factory and the goal of this engagement was

to ensure that the factory passed the 3rd party audit and became an approved supplier to The Home

Depot.

Pro QC started this project in July 18, 2017, by conducting an Initial Evaluation based on The Home

Depot Quality System Assessment requirements at supplier XXXXXXXXXXXX. The scope of the initial

assessment covered following:

Chapter 1: Product Finish Control

Chapter 2: Paint Compliance

Chapter 3: Packaging Assessment

Chapter 4: Quality System Assessment

The 3rd page of this document, Initial Audit Summary, provides the results of the Initial Assessment,

with level of compliance for each Chapter. The green bar shows the level of compliance with the

requirement while the yellow and red bar show the level of incompleteness and non-compliance with the

requirement respectively.

On August 1, 217, Pro QC established a Corrective Action Plan in sheet Corrective Action Plan Follow-

Up based on the findings of the Initial Assessment conducted on Juy 18, 2017. The sheet presents 31

violations, each describing the content of the Violation, including the corresponding elements of The

Home Depot's requirement, a proposed Corrective Action, target date to complete the corrective action

and actual date of completion.

The Corrective Action Plan was presented to representative members at the factory XXXXXX. Since the

factory did not have any knowledge about the requirements of The Home Depot, it was clear that the

project leader at Pro QC International would have to lead them with coaching, preparation of

documentation, training and monitoring.

The page Documentation is the list of documents Pro QC developed and provided to the factory as

foundation for the system. In total 12 policies, 38 procedures and around 33 record templates were

developed during the phase of coaching.

The project was completed in 6 visits to the factory XXXXXX, each visit had an update of the current

level of completion as described in the page CAP Progress. Photos of evidence of completion were also

added under Photo.

On August 30, 2017, 2 month after beginning, Pro QC International completed corrective action for 31

violations, around 100% of open violations. Pro QC also conducted a pre-audit to ensure that all

members at the factory were ready to receive the final audit from a designated 3rd party audit firm.

The factory XXXXXX was audited by a 3rd part audit firm and got a score of 87% which is sufficient for

the factory XXXXXX to become an approved supplier for The Home Depot.

The Home Depot Compliance Project Rev.

Presentation

The Home Depot QSA 2/49

1

NAME : NAME :

ADDRESS : ADDRESS :

CITY : CITY :

COUNTRY : COUNTRY :

PHONE : PHONE :

FAX : FAX :

Mr./Mrs. Title: Email:



C I NCQUALITY SYSTEM ASSESSMENT0.00% 25.00% 75.00%

PACKAGING ASSESSMENT16.67% 16.67% 66.67%

PAINT COMPLIANCE25.00% 12.50% 62.50%

PRODUCT FINISH CONTROL16.67% 0.00% 83.33%

There are serious major issue in this supplier that could impact in your business

The better solution will be to source for another supplier

RECOMMENDATIONS

Systems are effective, you could start or continue business with this supplier

System is acceptable, with minor nonconformities, you could use this

supplier, and keep pushing them to improve it.

System has some major issue, you could temporaly use this supplier and

request immediate corrective action in case of long term business.

AUDIT RESULTS

XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX

Pro QC PERSONNEL


XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXX



SUPPLIER'S PERSONNEL PARTICIPATING



XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX 2017/3/9 XXXXXXXXX

SUPPLIER'S INFORMATION CLIENT'S INFORMATION




Supplier Name Audit Date Report No.


Initial Audit Summary

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

QUALITY SYSTEM ASSESSMENT

PACKAGING ASSESSMENT

PAINT COMPLIANCE

PRODUCT FINISH CONTROL

C I NC


Auditor's name Open NCF Closed NCF % Man-days

XXXXXX 31 0 0.00% 2

XXXXXX 23 8 25.81% 2

XXXXXX 23 8 25.81% 2

XXXXXX 11 12 52.17% 2

XXXXXX 5 26 83.87% 4

XXXXXX 0 31 100.00% 4

The Home Depot QSA Compliance

XXXXXXXXXXXXXXXXXXX

Revision

3

The Home Depot Compliance

Corrective Action Plan Progress

PRO-032Project Number

Project Type

Client's name

XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXX Aug, 13

XXXXXXXXXXXX Aug, 1

XXXXXXXXXXXX Aug, 8

Job Number Visit Date

Supplier's Name

Project Leader

Aug, 3



XXXXXXXXXXXX

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Aug, 1 Aug, 3 Aug, 8 Aug, 13 Aug, 16 Aug, 25

Closed NCF Open NCF


1

Category Y/N

A Y

A Y

A Y

A Y

A Y

A Y

A Y

A Y

A Y

A Y

A Y

A Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

B Y

C Y

C Y

SPC 检验数据统计与分析记录

Light boxes, color cards and other management system

Equipment calibration Procedure

Equipment maintenance Procedure

Packaging material sample management system

Swatch color sample update management system

Wood products storage and workplace management regulations

Pest control Procedure

Traceability program for wood products

Color printing package color plate to retain the provisions of the update

Loading Procedure

Paint process control management system

In-coming Appearance color Inspection Specification

XXXXXXXXX


Documentation

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


2017/3/9

A= Policy & Regulation; B = Procedure; C = Record Template

Name English Name Chinese

Management review Record

Internal Audit Record

Porcess Appearance color Inspection Specification

Final Appearance color Inspection Specification

Product monitoring and measurement Procedure

Nonconforming product control Procedure

Data analysis and control Procedure

Corrective and preventive measures control Procedure

SOP for each process

Customer complaint handling Procedure

Continuous improvement procedure

ECN procedure

Supplier Management and review Procedure

Human resource Management Procedure

Production facility configuration and management and work environment control Procedure

Product realization planning control Procedure

Production and service provision of control and confirmation Procedure

Customer property management Procedure

Product protection Procedure

Monitoring and measuring device control Procedure

Customer satisfaction measurement Procedure

Internal audit Procedure

各工序包括包装的作业指导书/规格要求

客户投诉处理程序持续改进制度工程变更程序供应商管理评审程序

设备维修保养程序包材样品管理制度

木制品存放及工作场所的管理规定虫鼠控制程序木制品的追溯性程序

装柜程序油漆过程的控制管理制度进料外观颜色检查管理制度过程外观颜色检查管理制度成品外观颜色检查管理制度灯箱，色卡等管理制度色板色样更新等管理制度

文件控制程序记录的控制程序管理评审程序人力资源管理程序

Control procedure relating to customer processes

Design and development control Procedure

Procurement control Procedure

仪器设备校验程序

彩印类包材色板的更新保留规定

设计和开发控制程序采购控制程序生产和服务提供的控制和确认程序顾客财产管理程序

纠正和预防措施控制程序

产品的监视和测量程序不合格品控制程序数据分析控制程序

产品防护程序监视和测量装置的控制程序顾客满意度的测量程序内部审核程序

Document Control Procedure

Recording Control Procedure

Management Review Procedure

管理评审记录内部质量审核记录

生产设施的配置和管理及工作环境控制程序

产品实现的策划控制程序与顾客有关的过程的控制程序

公司组织架构图品管组织架构图

Quality Manual

Decomposition and evaluation of quality policy and goal

Continuous improvement Team organization Chart

Inspection Standard(IQC, IPQC, FQC)

ISTA1 Testing Standard

质量手册质量方针与目标的分解与测评持续改善小组组织结构图检验标准（ IQC， IPQC， FQC）ISTA1 测试标准包装材料的检验规范家得宝包装 SBA

有关油漆铅含量的标准（如 16 cfr 1303）

质量管理体系/控制关键人员职责

Packing material Inspection Specification

THD Packing SBA

Standard about the Lead content of Oil paint(16 cfr 1303)

Quality Management Responsibility

Factory Organization Chart

Quality Organization Chart


1

Category Y/N

XXXXXXXXX


Documentation

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


2017/3/9

A= Policy & Regulation; B = Procedure; C = Record Template

Name English Name Chinese

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

C Y

Traceability record for wood products 木制品的追溯性记录Moisture detection records 水分检测记录

Pest control Record 虫鼠控制记录

Swatch color sample list 色板色样清单

Equipment maintenance Plan

包装材料的检验记录包材封样的清单装柜记录

ISTA1 测试记录

Package-like packing list

Loading record

Equipment maintenance Record

Nonconforming product handling Record

Shorten the production cycle plan

Corrective and preventive Record

ISTA1 Testing Record

Inspection record of package material

Exterior color inspection inspector training and assessment records 外观颜色检查检验员的培训和考核记录

ECN record

Supplier review Record

Material Procurement Contract (Contains THD Requirements)

Inspection Record(IQC, IPQC, FQC)

SPC Record

Measuring instrument Calibration Plan

Internal audit failed report

Customer complaint handling Record

Inspection record of First sample piece

New product development record

BOM Sheet

Training Record

Production lead time Record

Controlled list of documents

Document delivery, change, destruction records

Continuous improvement Record(5S, QCC, training etc.)

纠正预防记录

工程变更记录供应商评审记录材料采购合同（包含THD要求规定）检验记录（ IQC， IPQC， FQC）检验数据统计与分析记录计量仪器校准计划设备维修保养计划设备维修保养记录不良品处理记录缩短生产周期计划

持续改进记录（如 5S， QCC，培训等）

培训记录出货交期记录首件样品检查记录新产品开发记录BOM 表

内部审核不合格项报告客户投诉处理记录受控文件清单文件收发，变更，销毁记录


Project Number

Project Type The Home Depot QSA Compliance

Client's name XXXXXXXXXXXXXXXXXXX

Supplier's Name XXXXXXXXXXXXXXXXXXX

Project Leader XXXXXXXXXXXXXXXXXXX

# SectionViolations:

List violations from last audit report

Corrective Action:

How is the violation should be

addressed?

Status after the visit in

2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved

1

Section 2:

Continuous

Improvement

Facility had tracked production plan to

check if it was finished on time, but

the production lead time was not

measured and lead time reduction

plan was not feasible.

Section 2: Continuous

Improvement

Requirements A07

1.Check the real deadline

2.Develop a lead time reduction plan

then put it into effect

3.Train the related workers

The facility has set up realistic lead

time reduction plan; implements

the plan with records.

XXXXXXX 25-Aug-17 Close

The Home Depot Compliance Project

Corrective Action Plan Follow-Up

PRO-032

Revision

3


Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

3Section 3:

Quality System

2) Facility representative claimed that

oral training had been provided for

operators about line stoppage rules

when defective materials were

identified, but relevant training

records were not available.

Section 3: Quality System

Requirements A16

Train the related staff on this issue

Closed since August 30. The

facility has trained the operators

about CAR/CI activities and line

stoppage rules, and maintained

the records.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

5Section 4:

Purchasing

1) Inspection standard was not

established for some incoming

materials (e.g. flannelette and

plasterboard etc.).

2) AQL defined for all inspection

items of password lock was 1.0, but

IQC used AQL(2.5) to inspect the

appearance of password lock. (CCP)

Section 4: Purchasing

Requirements A21

1. Develop the incoming inspection

rules on carpet and fireboard; unified

the sampling standard on e-lock

2. Train the related staff

The facility has established the

inspection standard for flannelette

and plasterboard. In addition, the

facility has trained the IQC

employees about AQL, and

maintained the record.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

7 Section 4:

Purchasing

Some key suppliers (e.g. password

lock supplier: bojiaya etc.) were not

registered in approved supplier

list.(CCP)


Requirements A23

1.Assemble the supplier was

mentioned, if it was passed, list it in

supplier list.

2.Train the related staff to identify the

supplier.

Some key suppliers (e.g. password

lock supplier: bojiaya etc.) have

been registered in approval

supplier list.


8 Section 4:

Purchasing

Facility representative claimed that

process/product change would be

informed by suppliers and facility also

would communicate the change with

customers and get approval, but

relevant implementation records were

not available. (CCP)


Requirements A25

1. Explain to the supplier that if they

need to change the product, they

should notify the facility first

2. Train the related staff

3. Purchasing dept. should received

the change letter from suppliers

The facility has updated the

purchasing process. Records

available prove ECN process is

effectively followed.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

10

Section 5:

Inspection and

test- Process

Control

Most operating parameters of

necessary production processes were

well controlled by facility, but the line

speed of the powder coating process

and the shot blasting time of the shot

blasting process etc. were not

effectively monitored and relevant

monitoring records were not properly

documented.

Section 5: Inspection and test-

Process Control

Requirements A30

1.The group leader should supervise

the records

2.Train the staff on importance of the

data

Closed since August 15.The line

speed of powder coating process

and shot blasting time of shot

blasting process etc. have been

effectively monitored and relevant

monitoring records were properly

documented. The facility used the

document to record the first

product and confirmed.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

12

Section 5:

Inspection and

test- Process

Control

IPQC had conducted in-process

inspection for all production

processes, but some inspection

records were not properly

documented, for example:

1) In-process inspection records were

not properly documented for

assembling process.

2) In-process inspection records were

not properly documented for metal

working process on the auditing day.

Section 5: Inspection and test-

Process Control

Requirements A42

1.Check again everyday by group

leader and keep records

2.Train the inspectors

The facility has set up documented

inspection records for assembling

process and metal working

process, and started to maintain

records.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

14

Section 6:

Control of Test

equipment

Facility representative claimed

preventative maintenance had been

conducted for the measuring

equipment and most of them ran in a

good condition, but relevant

preventative maintenance records

were not properly documented.

Section 6: Control of Test

equipment

Requirements A48

1.Perform preventative maintenance

on the equipment mentioned and

keep records

2.Train the staff

The facility developed the annual

equipment preventative

maintenance plan. Moreover the

preventative maintenance records

have been properly documented.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

17

Section 10:

Handling,

Storage,

Packaging, &

Delivery

Some WIPs of shelf manufacturing

process and metal working process

which were stored in workshop were

not identified with necessary

information (e.g. order number,

production stage, quantity and

production time etc.).

Section 10: Handling, Storage,

Packaging, & Delivery

Requirements A61

1.Identify the process label

immediately

2.Train the staff

The WIPs of shelf manufacturing

process and metal working

process which were stored in

workshop have been identified with

necessary information (e.g. order

number, production stage, quantity

and production time etc.). The

facility checked them by 5S.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

19

Section 2

packaging

quality control

capability

Packaging material inspection

specifications were established, but

which only had the material test

requirement and didn’t contain the

performance test requirements.

Section 2 packaging quality control

capability

Requirements B04

1.Inspect the cartons via a

performance test

2.Train the staff

3. Study the HD’s requirements

deeply

The facility has updated the

inspection process and added the

performance test in.


20

Section 2

packaging

quality control

capability

Standard samples of packaging

structure (e.g. corrugated board of

master carton etc.) were not

established by facility.

Section 2 packaging quality control

capability

Requirements B06

1.Get the standard samples of

packaging structure

2.ensure the sample load in good

environment and marked

3.Study the HD’s requirements

deeply


standard samples of packaging

structure(e.g. corrugated board of

master carton etc.).



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

23D - Paint

Compliance

Lead content requirement was not set

for each individual incoming paint

color (e.g. coating powder etc.) and

each kind of incoming painted

components (e.g. screen printing

products etc.). (CCP)

D - Paint Compliance

Requirements D02/D10

Update the purchase order with

color/ item and component


facility has updated the purchase

order with color/ item and

component, and the lead content

requirement has been set.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

25D - Paint

Compliance

Production control sheet just defined

the color of coating powder used

during the production, but which didn't

include other information (e.g.

supplier/brand name, model#, and

lead content information etc.). (CCP)


Requirements D05

Change the production control sheet,

list such information (supplier name,

model# and lead content)

The facility has updated the BOM

list, making sure of the power

information. Moreover the facility

has changed the production

control sheet to include other

information (e.g. supplier/brand

name, model#, and lead content

information etc.).



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

27D - Paint

Compliance

Facility just carried out lead content

test for finished goods according to

customer requirements and lead

content sampling test was not set in

finished goods inspection

standards.(CCP)


Requirements D07/D13

Be certain of THD requirements, do

lead content test every 4 months and

keep the reports.


facility has maintained the lead

content test report according to

THD requirements. Moreover Lead

content sampling test was set in

Final Quality Check process for

every lot.


28D - Paint

Compliance

Line clearances have been done for

the changing over of the powder

coating process, but lead content was

not checked for related products after

the changing.(CCP)


Requirements D08

Testing THD products more than 5

times each year after changing lines,

and keep the reports.


facility has set up the process

document and ensuring to clear

the painting lines every time after

changing.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

30 E - Product

Finish Control

Inspectors had been validated by a

Munsell Farnsworth test to ensure

that they had enough capabilities to

conduct the color visual check, but

the score was not below 16. (CCP)

E - Product Finish Control

Operation and Awareness

Requirements E07

Retest the inspectors

Update the SOP as required


facility has trained and retested the

inspectors via a Munsell

Farnsworth test, and the score of

all the inspectors was below 16.



Project Number







Corrective Action:


addressed?


2017-08-30

Corrective

Action

Owner

Close Date

Status

Open=Pendin

g &

Close=Solved



PRO-032

Revision

3

32 E - Product

Finish Control

Renewing plan was not established

for reference samples which were

used to inspect the surface

appearance and color of necessary

incoming materials, semi-finished

goods and finished goods etc. and

also relevant renewing actions were

not implemented.

E - Product Finish Control

Sample Management

Requirements E11

Marked the sample with item / date

and confirmed person, set up the

process such as who take the charge

of the samples


sample renewing plan, and color of

necessary incoming materials,

semi-finished goods and finished

goods etc. and also relevant

renewing actions were

implemented.



Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX

How is was before How it became after correction

Photo 4-1:Approval assessment Record Photo 4-2: Approval assessment Record

Facility representative claimed that oral trainings had

been provided for operators about line stoppage

rules when defective materials were identified, but

relevant training records were not available.

Approval assessment was not conducted for some

key suppliers (e.g. password lock supplier: bojiaya

etc).

Photo 3-1: Training records Photo 3-2: Training records


Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX


Facility representative claimed that process/product

change would be informed by suppliers and facility

also would communicate the change with customer

and get approval, but relevant implementing records

were not available. (CCP)

Photo 8-1: ECN processrecord Photo 8-2: ECN record

Photo 7-1: Approval supplier list

Some key suppliers (e.g. password lock supplier:

bojiaya etc) were not registered in approval supplier

list.(CCP)

Photo 7-2: Approval supplier list


Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX


1) In-process inspection records were not properly

documented for assembling process.

2) In-process inspection records were not properly

documented for metal working process on the

auditing day.

Photo 12-1: Documented inspection records Photo 12-2: Documented inspection records

Photo 11-1: Identified Label of finished goods Photo 11-2: Identified Label of finished goods

Most finished goods stored in warehouse were not

identified with necessary information (e.g. order

number, quantity, production date and inspection

status etc) to ensure the traceability.


Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX


Corrective and preventive action was not conducted

for all rejected key incoming materials (e.g. electric

magnet etc) and relevant records were not available.

Photo 16-1: Corrective and preventive action Photo 16-2: Corrective and preventive action

Some non-conforming and/or idle finished goods

were not identified and stored together with good

ones in finished goods warehouse.

Photo 15-1: Identify the idle finished goods Photo 15-2: Identify the idle finished goods


Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


XXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXX


Packaging material inspection specifications were

established, but which only had the material test

requirement and didn’t contain the performance test

requirements.

Photo 19-1: Packaging material inspection requirement Photo 19-2: Packaging material inspection requirement

Standard samples of packaging structure (e.g.

corrugated board of master carton etc) were not

established by facility.

Photo 20-1: Standard samples of packaging structure Photo 20-2: Standard samples of packaging structure


Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


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IQC just carried out random lead content verification

for the incoming paint color (e.g. coating powder etc)

and incoming painted components (e.g. screen

printing products etc). (CCP)

Photo 24-1: the lead report Photo 24-2: the lead report

Lead content requirement was not set for each

individual incoming paint color (e.g. coating powder

etc) and each kind of incoming painted components

(e.g. screen printing products etc). (CCP)

Photo 23-1: Lead content requirement Photo 23-2: update purchase order and BOM


Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


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Line clearances had been done for changing over of

powder coating process, but lead content was not

checked for related products after the

changing.(CCP)

Photo 28-1: lead content checked record Photo 28-2: lead content checked record and SOP

Facility just carried out lead content test for finished

goods according to customer requirements and lead

content sampling test was not set in finished goods

inspection standards.(CCP)

Photo 27-1: lead content sampling test documented Photo 27-2: lead content sampling test documented


Project Leader



Photo Evidence

Project Number

Supplier's Name

PRO-032

Project Type

3

Revision


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Standard samples just kept by QC and randomly

placed at the inspection area. Moreover, no

designated area with good condition was established

to store the standard samples.

Photo 31-1: standard samples area Photo 31-2: standard samples area

Photo 32-1:Renewing plan Photo 32-2: Renewing plan and Standard sample

managementprocedure

Renewing plan was not established for reference

samples which were used to inspect the surface

appearance and color of necessary incoming

materials, semi-finished goods and finished goods

etc and also relevant renewing actions were not

implemented.


The Home Depot Quality System Audit - * Example Report

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Transcript of The Home Depot Quality System Audit - * Example Report