TAILORED HOLIDAYS FOR VISUALLY IMPAIRED - Shared ...

TAILORED HOLIDAYSFOR VISUALLY IMPAIRED

NEW DESTINATIONS, TAILORED AND GROUP HOLIDAYS FOR 2020

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20 years ago, my father, Carmelo, was hit by a drunk driver. While in hospital, he befriended a young man named Martino who had also suffered a similar accident. As Carmelo recovered the use of his legs, Martino unfortunately did not. During one of their conversations, Martino expressed his desire to try scuba diving. However, at that time accessible scuba diving was not available in Sicily. Carmelo, already a diver, took it upon himself to teach Martino, who enjoyed scuba diving so much that in a few years he received a Guinness World Record as the first paraplegic man to dive 59 meters. Following this success, Carmelo and Martino started the charity L.I.F.E. Life Improvement For Everyone. L.I.F.E focuses on rehabilitation through accessible sports, and it has since gone on to help many other people including visually impaired Benedetta Spampinato to achieve a Guinness World Record for deep sea diving. My father’s work inspired me to further the topic of accessible tourism during my university studies. I soon realised that holidays for the visually impaired were not widely catered for and I wanted to change this. From this, Seable was born.

Damiano La Rocca

Seable’s mission is to provide accessible tailored holidays to the visually impaired community. Amazing and inclusive trips that can

improve your well-being with our local trained assistance and tailored activities to suit your needs and enjoy a stress-free holiday.

OUR MISSION

THE FOUNDER’S STORY

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Our Promise to You 04The Seable Difference 05Tailored Holidays 06Sicily 10Cyprus 12Rome 14Amsterdam 16Florence 18Naples 20Venice 22Group Holidays 24Cyprus - Group 28Rome - Group 30Amsterdam - Group 32Cambodia & Vietnam - Group 34Slovenia - Group 38Sicily - Group 40Lanzarote - Group 42 Thailand - Group 44 For Charities 49 The Seable Family 50Seable Terms & Conditions 52Contact Us 54

CONTENTS

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OUR PROMISE TO YOU

We take the time to listen to your ideas and worries, providing our honest and personal recommendations and sharing our first-hand experiences. Our experts are ready to craft your perfect holiday and bring it to life, adding authentic experiences that you will remember for years. We will look after you every step of the way, from our 24-hour emergency helpline to your local chaperone on call.

Our clients range from first time travellers to experienced holidaymakers of any age and sight impairment.

Acting on consistent positive feedback we strive to ensure that every client has a holiday that they will remember for years to come.

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THE SEABLE DIFFERENCE

As a VI traveller, you simply pick a date, a destination or a group offer and we will take care of the rest. We’ll listen to your ideas, recommend the best experiences and ways to explore, and we will take all the hard work out of planning an incredible holiday. When you travel with us you will receive assistance from the moment you reach the destination, to the time you depart. Our chaperones have visual awareness training and they will make sure you have a stress-free holiday. All of our activities are tailored for VI guests and their sighted family or friends.

Our holidays are proven to enhance well-being and we have proudly received the support and award for our positive social impact from:

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TAILORED HOLIDAYS

Our stress-free tailored holidays are suitable for everyone. Independent travellers, couple getaways, family holidays or a group of friends.

Whether you want learn to windsurf, hike up a volcano, explore a temple in the jungle or simply chill out on the beach, we are the right people to talk to.

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Chaperone Service

Great Accommodation

Accessible Excursions and Activities

We are the only tour operator to offer a local, DBS checked, fully trained chaperone service to assist you throughout your holiday. Your chaperone will be waiting at the destination’s airport upon your arrival, drive you to the accommodation and give you a room orientation.

They will be your local friend throughout your holiday and will guide you during excursions, assisting you at meal times if requested. We provide 1 to 1 assistance, if you need more or less chaperones for your holiday, simply ask us when making the booking.

We will only recommend the best hotels where the staff will always have been informed of your requirements and we ensure they understand your needs as a VI traveller.

We offer a fantastic selection of excursions, sports, food and winetasting sessions, sensory experiences suitable for both blind and sighted travellers.

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1. Tailor your holiday

2. Check availability and book your holidays

3. Book your flights and special assistance

4. Pay the balance

5. Welcome gift from Seable

6. Have an amazing time

Choose your destination, dates and activities or a sample offer.

Call us on 0203 375 6947 or 0789 154 6211 and one of our advisers will check for availability. We can complete the booking form for you over the phone or by email. Deposit is 30% of the total and can be paid by bank transfer or credit card.

Flights are not included in the sample offers. However, you will receive all the information required to make the booking independently or alternatively we can book them for you for a fee.

The last payment is required 12 weeks before the departure date. 4 weeks before departure, you will receive the suggested packing list and your draft day plan.

You will receive a surprise travel gift to your door!

Now it’s time for you to enjoy your stress-free holiday.And don’t forget, refer a friend and get £50 off your next holiday.

HOW TO BOOK YOUR TAILORED HOLIDAY

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SAMPLE OFFER: WHAT’S INCLUDED

BRIEF ITINERARY

6 nights/ 7 days4* B&B with pool. Twin room4 Days of activities and excursionsTrained local chaperone for up to 8 hours a dayLocal transfers

DAY 1: Arrival, orientation and introduction of the holiday plan DAY 2: Catania city tour, Tactile Museum and local markets DAY 3: Acicastello and the Norman Castle DAY 4: Mount Etna full day and product tastingDAY 5: Free dayDAY 6: Organic farm and wine tasting DAY 7: Leaving day

January, February, March, November, December £899 per person (extra fees may apply for Christmas and New year bookings)

April, May, June, August£1,050 per person (extra fees may apply for Easter bookings)

July, September, October£1,180 per person

PRICES FOR 2 PEOPLE

CATANIA - SICILY

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ACTIVITIES

Scuba Diving (pool practice, open sea trial or PADI course)

Kayaking and standing up paddling

Windsurfing (practice or course)

Yoga for all ages and abilities Relaxing massages and beauty treatments

Horse riding in the forest

Sicilian dessert and ice cream tasting session

Pistachio product tasting

Museum of the British and American landing in 1943

Taormina excursion and the Greek theatre

Catania excursion, tactile museum and local markets

Organic farm activity: Sicilian herbs, vegetable garden and typical lunch

Wine tasting in the vineyards

Boat tour of the Faraglioni rocks on the coast

Sicilian street food tour and Sicilian cooking class

Visit Mount Etna, Europe’s highest active volcano (UNESCO):Including honey, olive oil and wine tasting sessions from the volcanocable car up to 3000 meters

Syracuse excursion: tactile papyrus museum, Saint Lucia church (The protector of the eyes), the Roman Amphitheatre, Archimede andLeonardo museum

CATANIA - SICILY

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BRIEF ITINERARY

6 nights/ 7 days 4* Hotel with breakfast and pool. Twin room4 days of activities and excursions Trained local chaperone for up to 8 hours a dayLocal transfers

DAY 1: Arrival, orientation and introduction of the holiday plan DAY 2: Art Day: Pottery and mosaic workshop DAY 3: Harbour and village tour DAY 4: Wine tasting DAY 5: Boat cruise DAY 6: Beach dayDAY 7: Leaving day

January, February, March, November, December £899 per person (extra fees may apply for Christmas and New year bookings)

April, May, October£1,099 per person (extra fees may apply for Easter bookings)

June, July, August, September£1,299 per person

PRICES FOR 2 PEOPLE

PAPHOS - CYPRUS

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ACTIVITIES

Old Harbour walking tour

Tomb of the Kings and Catacomb of Agia Solomoni

Local markets

Lempa village and the art college

Paphos old town

Beach day

Boat cruise with BBQ lunch buffet on board

Wine tasting

Geroskipou Village and Turkish delight shop

Visit to the Tala Monastery Cat Sanctuary

Massages and beauty treatments

Paphos Ethnographic Museum

‘The Place’, a traditional Cypriot art and craft workshop. You cantake part in the woodcarving, mosaic and pottery workshops

PAPHOS - CYPRUS

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BRIEF ITINERARY

5 nights/ 6 days 4* Hotel with breakfast. Twin room4 days of activities and excursions Trained local chaperone for up to 8 hours a dayLocal transfers

DAY 1: Arrival, orientation and introduction of the holiday plan DAY 2: Rome city tour, Saint Peter Basilica and the ColosseumDAY 3: The Vatican museums and Sistine chapel DAY 4: Roman cooking class DAY 5: Organic farm by the lake Albano DAY 6: Leaving day

January, February, March, December £799 per person (extra fees may apply for Christmas and New year bookings)

April, October, November£999 per person (extra fees may apply for Easter bookings)

May, June, July, August, September£1,099 per person

PRICES FOR 2 PEOPLE

ROME - ITALY

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ACTIVITIES

Pantheon: the most important Roman temple built in 118 BC

Piazza Navona: Rome’s most iconic square

Majestic Colosseum- the largest Amphitheatre ever built

The Vatican City, sensorial tour of Saint Peter’s church and square

Vatican Museums: tactile tour and Sistine chapel

Jewish Quarter: the oldest Jewish community in all of Europe

Trevi Fountain

Spanish Steps

Pope’s Talk Evangelus in Saint Peter’s square: on Sundays

Local markets and shopping

Organic farm full day: including feeding the animals, tour of the old farm and a traditional Roman countryside lunch

Lake Albano, by the beautiful summer residence of the Pope

Home cooking lesson full day: organic market shopping to buy theingredients and superb traditional Roman cooking class, where Marco will teach you how to create a culinary masterpiece

ROME - ITALY

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BRIEF ITINERARY

3 nights/ 4 days 4* Hotel with breakfast. Twin room3 days of activities and excursions Trained local chaperone for up to 8 hours a dayLocal transfers

DAY 1: Arrival, orientation, introduction of the holiday plan and evening canal cruiseDAY 2: Cheese making and clog decorating in KatwoudeDAY 3: Tour of Amsterdam, Anne Frank house and Heineken ExperienceDAY 4: Leaving day

January, February, March £949 per person

June, October, November, December£1,099 per person (extra fees may apply for Christmas and New year bookings)

April, May, July, August, September£1,199 per person (extra fees may apply for Easter bookings)

PRICES FOR 2 PEOPLE

AMSTERDAM - THE NETHERLANDS

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ACTIVITIES

Guided tour of Amsterdam

Floating Flower Market

Touch 3D paintings at Van Gogh Museum

Audio described visit to Anne Frank House Museum

Guided tour of Gouda cheese market

Visit the famous “Coffee shops”

Heineken brewery experience, heritage, horse stables, brewing process and 4D tour (2 beers included)

Audio described boat tour on the canals

Power Kiting

Edam cheese making workshop

Clog making and painting workshop

Tandem biking

Chocolate Tasting at chocolate shop Amsterdam (minimum 4 people)

Beer Brewery de Prael tasting and tour in Amsterdam (minimum 4 people)

AMSTERDAM - THE NETHERLANDS

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BRIEF ITINERARY

4 nights/ 5 days 4* B&B. Twin room4 days of activities and excursions Trained local chaperone for up to 8 hours a dayTactile maps of the cityLocal transfers

Day 1: Arrival, orientation and introduction of the holiday plan Day 2: Touch tour of Florence city centre, local markets and CathedralDay 3: Uffizzi museum, David of Michelangelo, Ponte Vecchio and wine tasting. Day 4: Tactile Art gallery, Scent Pharmacy, Famous Leather workshop, cooking classDay 5: Leaving day

January, February, March, November, December£999 per person(extra fees may apply for Christmas and New year bookings)

April, May, October£1,099 per person (extra fees may apply for Easter bookings)

June, July, August, September£1,149 per person

PRICES FOR 2 PEOPLE

FLORENCE - TUSCANY

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ACTIVITIES

Local Leather market of St Lorenzo and Basilica

Renaissance City tour and learn about the Medici family

Piazza del Duomo

Tactile tour of the Cathedral and Baptistry including the famous bell tower

Guided Opera Museum tactile tour including the Michelangelo and Donatello masterpieces

Medieval city tour and guided tactile tour of Uffizi museum

Guided tactile tour of Palazzo Vecchio the town hall of Florence

David of Michelangelo

Ponte Vecchio and jewel shops

Wine tasting

Church Saint Maria Novella, one of the most important gothic churches in Florence

Visit the oldest perfume shop in the world, over 400 years old

Frilli Gallery, marble, bronze and stone producer

Leather workshop

FLORENCE - TUSCANY

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BRIEF ITINERARY

4 nights/ 5 days 4* B&B. Twin room4 days of activities and excursions Trained local chaperone for up to 8 hours a dayTactile Maps of the city Local transfers

Day 1: Arrival, orientation and introduction of the holiday plan Day 2: Naples tactile tour and underground tourDay 3: Pompei archeological site and dinner with a local artisan family Day 4: Royal Naples tourDay 5: Leaving day

January, February, November, December£999 per person(extra fees may apply for Christmas and New year bookings)

March, August£1,099 per person

April, May, June, July, September, October£1,149 per person (extra fees may apply for Easter bookings)

PRICES FOR 2 PEOPLE

NAPLES - ITALY

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ACTIVITIES

Tactile city tour

Tactile tour of the church of Purgatorio

Sensorial street market tour

Fontanelle cemetery and cave

Underground tour of the famous catacombs

Traditional world-famous pizza

Royal palace of Naples

Tactile tour of Vesuvius National Park

Home visit and dinner with a famous local street artist with music and cultural heritage learning

Presepi road to learn of the tradition of Naples with terracotta nativity scenes

Guided tour of Pompei archaeological park including Necropolis, the preserved underground city buried under ash after the eruption of Mount Vesuvius in 79AD

NAPLES - ITALY

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BRIEF ITINERARY

4 nights/ 5 days 4* Hotel with breakfast. Twin room4 days of activities and excursions Trained local chaperone for up to 8 hours a dayTactile city maps Local transfers

Day 1: Arrival, orientation and introduction of the holiday plan Day 2: Carnival mask shop, boat transfer to Murano island and glass blowing workshop, afternoon city tour of the main PiazzasDay 3: Traditional boat repair shop, rowing experience, coffee tasting and Jewish quarterDay 4: Natural History Museum and Perfume museum Day 5: Leaving day

November, December, January£1,299 per person(extra fees may apply for Christmas and New year bookings)

March, April, October£1,399 per person (extra fees may apply for Easter bookings)

February, May, June, July, August, September£1,449 per person

PRICES FOR 2 PEOPLE

VENICE - ITALY

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ACTIVITIES

Gondola boat ride

Saint Marco’s Square, Basilica, and Doge Palace

Traditional Carnival mask boutique

Murano island and glass blowing workshop

City tour of the main piazzas

Traditional boat repair shop, rowing experience

Jewish Quarter

Natural History Museum tactile tour

Perfume Museum

Traditional coffee tasting

Cicchetti tasting with famous spritz

Rialto bridge

VENICE - ITALY

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GROUP HOLIDAYSAll the perks of our tailored holidays but now also available for groups. You can join as a solo traveller, a couple or a group of friends.

The group’s size ranges from 6 to 12 travellers. If you like to travel with other people and make new friends while having the trained assistance, these are the holidays for you.

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Chaperone Service

Great Accommodation

Accessible Excursions and Activities

In our group holidays, we offer trained and DBS checked UK tour leaders in addition to our trained local chaperones and volunteers.Our UK tour leaders will be waiting at the designated UK airport to help you as a group with checking in, security and boarding. You will meet the local chaperones at the destination and they will be your guide during excursions and assist you during meals. We provide 1 chaperone to every 2-3 people, depending on sight levels.

The holiday price is based on a shared twin room, if you prefer your own room, you will be informed of the extra cost upon booking and availability.

We offer a fantastic selection of excursions, sports, food and wine tasting sessions, sensory experiences suitable for both blind and sighted travellers.

Food and Drinks

Flights

Meals are included when mentioned in the itinerary. We dine together in the evenings and then you can choose to socialise or relax after your meal.

Flights are included in the offers from 1 selected London airport. If you wish to fly from an alternative airport, additional costs may incur.

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1. Choose the group holiday you prefer

2. Check availability and book your place

3. Flights

4. Holiday confirmation and balance due

5. Welcome gift from Seable

6. Have an amazing time

Choose from our selection of group holidays.

Call us on 0203 375 6947 or 0789 154 6211 and one of our advisers will check for availability. We can complete the booking form for you over the phone or email. Upon booking we require only a £100 commitment deposit which is fully refundable if the trip doesn’t go ahead.

The advertised prices include return flights from a specified UK airport. If you wish to travel from a different location, we will do our best to find you a suitable solution, this might incur an extra fee.

You will receive the holiday confirmation and final invoice 3 months before departure. Please note that the trip cannot take place unless the minimum number of participants has been reached. 4 weeks prior todeparture you will receive the itinerary, packing list and final details.

You will receive a surprise travel gift to your door!

Now it’s time for you to enjoy your stress-free holiday.And don’t forget, refer a friend and get £50 off your next holiday.

HOW TO BOOK YOUR GROUP HOLIDAY

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CYPRUS 18-24 April 2020

WHAT’S INCLUDED

6 nights/ 7 days4* Hotel with breakfast Flights from the UKTrained UK tour leader, 1 volunteer and 1 local chaperone All local transfers Tour operator liability insuranceExcursions and meals where specified

£1,249 based upon sharing a twin room.Single supplement available upon request.

PRICE PER PERSON

This trip cannot take place unless there are 6 participants booked 60 days prior to departure.Each participant must have their own travel insurance.Itinerary layout subject to change according to availability.

ADDITIONAL INFO

Mosaic or pottery workshopOld Harbour TourBoat cruise including BBQWine tastingEthnographical Museum

MAIN EXCURSIONS & ACTIVITIES

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CYPRUS 18-24 April 2020

ITINERARY

DAY 1: Arrival Day Meet at the airport 3 hours before departure. Pick up and transfer to accommodation: head to the city hotel for check in and orientation. Enjoy an evening walk at the seaside.

DAY 2: Art Day Arts, handicrafts and traditional products at the Place, in the old town Paphos. Experience the Cypriot craftspeople at work, with the opportunity to taste and purchase homemade food delights and local produce. Mosaic or Pottery workshop where you can make your own pot at the wheel.

DAY 3: Harbour and Village Tour Visit Paphos Archaeological Park. One of the most important archaeological sites of Cyprus, UNESCO World Heritage Sites since 1980. The Park includes sites and monuments from the 4th century BC to the Middle Ages.

DAY 4: Culture and Wine Morning Walk at the Old Harbour and transfer to the Ethnographical Museum, a traditional home full of history and culture. Afternoon transfer to Fikardos winery for a taste of the Cypriot famous wines.

DAY 5: Boat Cruise A Fantastic trip of the Cypriot coastline with audio-description, including the Sea Caves, St. Georges Island, Lara Bay (Turtle Beach). A day made for relaxing and topping up your tan. You can swim and snorkel in the clear blue waters or simply chill out on board. Full BBQ style buffet followed by fresh seasonal fruits all included.

DAY 6: Beach and Turkish Delight Coral Bay Beach, one of the loveliest coasts of the area. Afternoon visit to Geroskipu Village for a walking tour and a stop at the famous Turkish Delight shop, Loukoumi.

DAY 7: DepartureTime to say Antio Sas Cyprus.Check out and transfer to the airport.

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WHAT’S INCLUDED

5 nights/ 6 days4* Hotel with breakfast Flights from the UKTrained UK tour leader, 1 volunteer and 1 local chaperone All local transfersTour operator liability insuranceExcursions and Meals included where specified


PRICE PER PERSON


ADDITIONAL INFO

ROME 15-20 May

Lake Albano and organic farmVatican Museum and city tour including Trevi fountainRoman cooking classColosseumSaint Peter Basilica and Vatican City


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ROME 15-20 May

ITINERARY

DAY 1: Arrival Day Meet at the airport 3 hours before departure.Pick up and transfer to accommodation. Check-in, orientation relax time and a brief introduction of the plan. Walk around the area and dinner locally. DAY 2: Lake Albano and Organic Farm Day Short drive to the outskirts of Rome. We will stop at the famous Lake Albano, summer residence of the Pope, we will have a chance to swim, rent pedalos or simply have a coffee and learn about the history. We will then head to the organic farm for an amazing home cooked feast from the owners and then a chance to pet the typical farm animals of the area. DAY 3: Vatican Museum and City Tour Day Start the day with a tactile tour of the Vatican museums that exhibit Roman statues, Caravaggio and finish off at the wonderful Sistine chapel. In the afternoon you will explore Rome with a walking tour of the main piazzas, the Pantheon and the Trevi fountain.

DAY 4: Cooking Day Today is all about food! You will start with a walk to the local markets to buy the ingredients to then cook a Roman feast with Chef Marco. You will learn (and eat) 2 main Roman dishes, wine may be provided. DAY 5: Saint Peter Basilica and Vatican City Learn all about Saint Peter’s Basilica in the Vatican city, with a great tactile and audio tour. In the afternoon we’ll head to the majestic Colosseum and finish off with a well deserved gelato! DAY 6: Last Day Time to say Arrivederci Roma. Check out and transfer to the airport.

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WHAT’S INCLUDED

4 nights/ 5 days4* Hotel with breakfast Flights from the UKTrained UK tour leader and local chaperone All local transfersTour operator liability insuranceExcursions and Meals included where specified


PRICE PER PERSON

AMSTERDAM 1-5 June 2020


ADDITIONAL INFO

Evening canal cruiseCheese making and clog decoratingTactile city tourAudio tour of Anne Frank houseHeineken ExperiencePower kitingTour of KLM cockpit and engine


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AMSTERDAM 1-5 June 2020

ITINERARY

DAY 1: Arrival Day Meet at the airport 3 hours before departure. Upon landing, we will have a quick tour of the KLM cockpit at the AMS airport. A quick check-in and orientation of the hotel and we will spend our first evening on a beautiful canal tour with audioguide provided. DAY 2: Cheese & Clogs Today we immerse ourselves in a real Dutch experience while making Edam cheese and decorating clogs in a traditional dutch house. A light selection of dutch snacks will be provided for lunch. DAY 3: City Tour We start the day with a tactile tour of Amsterdam to reach the Anne Frank house where we’ll have a audio guided tour. Lunch will be provided at the famous Febo house with traditional food. We’ll finish the day with the wonderful Heineken Experience where we’ll learn the history, making and sampling one of the most famous beers in the world. We will also visit the historic stables and pet the majestic British shire horses still used today for parades.

DAY 4: Beach DayEnjoy the ride to the beach of Wijik Aan Zee where we’ll try out the popular Power kiting of the dutch coast, chilling at the beach is also a popular activity. DAY 5: Last Day Time to say Vaarwel Amsterdam. Check out and transfer to the airport.

ITINERARY

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WHAT’S INCLUDED

16 nights/ 17 days4* Hotels, luxury cruise night and home stayOvernight Flights from the UK and internal FlightsTrained 2 UK tour leaders, 2 volunteers and local chaperonesAll local transfers Tour operator liability insurance Excursions and meals where specified in the itinerary


PRICE PER PERSON

CAMBODIA & VIETNAM 14-30 June 2020


ADDITIONAL INFO

Angkor Wat TemplesKilling Fields and Genocide MuseumHo Chi Min city tourCu Chi TunnelsVietnamese cooking classesLantern makingHalong Bay overnight cruise


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CAMBODIA & VIETNAM 14-30 June 2020

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ITINERARY

DAY 1&2: London - Siem ReapMeet at the airport 3 hours before departure. Arrive in Siem Reap, check in the hotel, orientation, rest and brief introduction of the plan. In the evening enjoy a street food tour and foot massage. DAY 3: Angkor Wat Temple Tour Today we marvel at the imposing beauty of Angkor, an awe-inspiring ancient temple complex rising phoenix-like from its jungle setting in the evening we discover the laid-back, colonial-style charm of Siem Reap, the gateway to Angkor. Breakfast and lunch provided.

DAY 4: Siem Reap - Phnom Penh Transfer by private bus to Phnom Penh. The journey takes 6-hours, with a stop on the way at the Spider Market. Upon arrival at Phnom, we’ll check in, orientation and rest before enjoying the evening by the river with a chance to try buffalo meat. Breakfast and dinner provided.

DAY 5: Phnom Penh TourToday we visit Wat Phnom, an ancient pagoda where you have the opportunity to chat with a local fortune teller. In the afternoon we’ll go to Tuol Sleng Genocide Museum, S21 prison and the killing fields. Breakfast provided. DAY 6: Phonm Penh - Ho Chi Min City Today we embark for 3 and half hour’s journey by private bus to the border with Vietnam. Following immigration checks, we will continue the journey for few more hours to old Saigon. Here we will check-in at the hotel and rest until dinner. Breakfast, lunch and dinner provided.

DAY 7: Ho Chi Min City - Vinh Long Home StayWe begin with a city tour of Ho Chi Minh including the Fito Museum, where you will have the opportunity to dress up as a traditional doctor and learn the secrets of Vietnamese medicine. In the afternoon we’ll transfer via boat to the local homestay. Here the family will cook us a traditional dinner and we can relax and enjoy as a local. Breakfast, lunch and dinner provided. DAY 8: Vinh Long Home StayExplore the area with a morning walk in the jungle that will take us to a local snack workshop where you can learn about snake wine and the local sweets. In the afternoon we will cook dinner with the locals, listening to a traditional band and try some delicious rice wine. Breakfast, lunch and dinner provided.

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DAY 9: Vinh Long Home Stay - Cu Chi Tunnels - Ho Chi Min CityTime to say goodbye to the family and after a 3 hour drive we stop at the Chu Chi Tunnels. Here you can still hear the shootings as they have turned it into a shooting range where you can try an old AK47 rifle gun. Breakfast and lunch provided.

DAY 10: Ho Chi Min City - Hoi AnToday we transfer with an internal flight to the hip central Vietnam. There is a pool and spa that are optional if you would like to enjoy before dinner in the hotel. Breakfast, lunch and dinner provided. DAY 11: Hoi An We start the day with a walking tour of Hoi An, including a 400 year’s old bridge, a silk factory and the famous tailor boutiques. You will have a chance to get tailored clothing while sipping iced coffee. In the afternoon we will try lantern making before indulging in some of the best street food in the world. Breakfast, lunch and dinner provided.

DAY 12: Tra Que Village We take a short stroll and learn about local gardening techniques and the use of water buffalos. We enjoy a traditional herbal foot massage and a cooking masterclass with a local chef. After lunch, we head over to the beach for relaxation. Paragliding and Jet skiing is available at an extra cost. Enjoy an evening sunset dinner on the beach. Breakfast and lunch provided.

DAY 13: Hoi An Free Day A free day to explore the city as you please. Whether it’s relaxing at the hotel, at the beach or some last minute tailored suit shopping. Breakfast provided.

DAY 14: Hoi An - Hanoi - Halong Bay Today we transfer with an internal flight to the north of Vietnam and then a few hours drive near Halong bay. Breakfast and lunch provided.

DAY 15: Halong Bay overnight boat cruise We embark on Oriental Sails, luxury cruise along the limestone islands, one of the 7 wonders of the world. Discover the floating fishing village on traditional bamboo rowing boats. We finish the day with a happy hour on the sun deck and karaoke after dinner. Breakfast, lunch and dinner provided.

DAY 16&17: Halong- Hanoi - LondonWe will have an early start with a Tai Chi exercise on the sundeck, a visit to a cave and then back to the docks to begin our return journey to Hanoi and the flight back to London. Time to say tạam bieạt Vietnam.

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WHAT’S INCLUDED

5 nights/ 6 days4* City Hotel with breakfast & Chalet Style Hotel Flights from the UK1 Trained UK tour leader, 1 volunteer and 1 local chaperone All local transfersTour operator liability insuranceExcursions and meals where specified in the itinerary


PRICE PER PERSON

SLOVENIA 16-21 August 2020


ADDITIONAL INFO

City tour of Ljubljana and CastleLocal marketsMount VogelLake BledTraditional rowing boat


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SLOVENIA 16-21 August 2020

ITINERARY

DAY 1: Arrival Day Meet at the airport 3 hours before departure. Pick up and transfer to accommodation: head to the city hotel for check in and orientation. Enjoy an evening walk by the river. DAY 2: City Tour of LjubljanaWe start the tour with a nice cable car ride to visit the beautiful Ljubljana Castle. A Tactile model and audio tour available. In the afternoon we’ll immerse ourselves in the beautiful car-free historic centre, local markets and a famous salt chocolate shop. DAY 3: Into the Mountains Drive to the Mount Vogel area and check in at the Chalet style hotel in the woods, enjoy the fresh air while walking in the natural trails.

DAY 4: Mount Vogel After breakfast, we’ll drive to the cable car that will take us up to 1500 meters and then a chair lift up to 1800 meters. We can then enjoy a typical “mountain meal” and an optional ride on the zip line. We then head back to the accommodation to rest. DAY 5: Lakes DayToday we embark on a discovery of the famous Slovenian Lakes. Lake Bohin and Lake Bled. If weather permits we can enjoy a nice swim and renting small traditional rowing boats. DAY 6: Last Day Time to say Zbogom Slovenia. Check out and transfer to the airport.

ITINERARY

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WHAT’S INCLUDED

6 nights/ 7 days4* Hotel with breakfastFlights from the UKTrained UK tour leader, 1 volunteer and 2 local chaperonesAll local transfersTour operator liability insuranceExcursions and meals where specified in the itinerary


PRICE PER PERSON

SICILY 23 -29 September 2020


ADDITIONAL INFO

Organic farm and wine tasting with traditional lunchAcitrezza and Acicastello tour with local ice cream tastingCatania city tourBeach dayWindsurfing and kayaking (optional)Mount Etna


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SICILY 23 -29 September 2020

ITINERARY

DAY 1: Arrival Day Meet at the airport 3 hours before departure. Pick up and transfer to accommodation: head to the hotel for check in and orientation. Enjoy an evening walk in town. DAY 2: City TourWe begin the day with a visit to the tactile museum. We then transfer to the local markets for a street food tasting session and the other UNESCO sites. DAY 3: Organic Farm Experience the countryside and a traditional lunch followed by a wine tasting in the vineyards

DAY 4: Fishing Villages of Aci Castello and Aci TrezzaThe tour will take us back in time with a visit to a Norman castle carved in lava rock. In the afternoon we’ll visit the museum of the British landing of 1943 with a chance to feel the tanks and sit in a bomb shelter while sounds and vibrations echo the real thing. Finish the day with a great Sicilian gelato. DAY 5: Beach DayA relaxing day at the beach with a chance to try windsurfing and kayaking. DAY 6: Mount Etna Experience Europe’s highest active volcano. Drive up to 2000m and then a cable car will get us to 2500 m. A 4x4 Jeep ride will take us to the top: 3200 m. Learn about the beautiful volcano and on the way back, sample the typical products of the area. Tasting of honey, wine, olive oil and much more.

DAY 7: Last Day Time to say Arrivederci Sicily. Check out and transfer to the airport.

ITINERARY

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WHAT’S INCLUDED

5 nights/ 6 days4* Hotel with breakfast Flights from the UK2 Trained UK tour leaders, 2 volunteers All local transfersTour operator liability insuranceExcursions and meals where specified in the itinerary


PRICE PER PERSON

LANZAROTE 15-20 October 2020


ADDITIONAL INFO

Quadricycle tourTimanfaya National ParkHorse ridingVinyard tourKayakingBeach


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LANZAROTE 15-20 October 2020

ITINERARY

DAY 1: Arrival Day Meet at the airport 3 hours before departure. Pick up and transfer to accommodation: head to the hotel for check in and orientation. Enjoy an evening walk in town. DAY 2: Cave and CyclingDrive to Hervideros, famous for its amazing display of waves. After a traditional paella, we will cycle along the 10km boardwalk to the capital city Arrecife, and pass the airport and experience planes landing and taking off over our head as we stop at the end of the runway. DAY 3: Timanfaya National Park Arriving at Timanfaya National Park we go on a guided walking tour of the spectacular volcanic landscape. On our way back we can enjoy an optional Camel Ride through the volcanic crater. After lunch enjoy a beach afternoon with a late afternoon swim in the sea.

DAY 4: Horse Riding and VinyardAt the horse riding ranch we enjoy meeting and petting the horses before we set off on an hour of horse riding through the deserted landscape. In the afternoon we’ll hike in El Cuervo through the volcanic rocks and head to the wine tasting where we’ll learn about the unique and fascinating cultivation methods of growing these UNESCO protected grapes. DAY 5: Kayaking and BeachWe will start kayaking around corners, cliffs, a cave and different pristine beaches which are located in playa Blanca. We’ll have a chance to visit Papagayo voted Spain’s most beautiful beach in 2019. DAY 6: Last Day Time to say Adios Lanzarote. Check out and transfer to the airport.

ITINERARY

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WHAT’S INCLUDED

12 nights/13 days4* Hotels, overnight 1st class train and home stayOvernight Flights from the UKTrained 2 UK tour leaders, 2 volunteers and local chaperonesAll local transfersTour operator liability insuranceExcursions and meals where specified in the itinerary


PRICE PER PERSON

THAILAND 14-26 November 2020

This trip cannot take place unless there are 12 participants booked 60 days prior to departure.Each participant must have their own travel insurance.Itinerary layout subject to change according to availability.Thailand can also be a tailored holiday for a minimum of 2 people.

ADDITIONAL INFO

Bangkok City TourAyutthaya Historical parkElephants in Chang MaiBaan dok bua villageBasket weavingPhatthalung shadow puppetsBeach resort and spa


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THAILAND 14-26 November 2020

48

ITINERARY

DAY 1&2: Arrival – BangkokMeet at the airport 3 hours before departure. Check-in, orientation and a brief introduction to the plan. Enjoy the rest of the day at leisure by the pool. Dinner provided. DAY 3: Bangkok Visit Wat Po, the Temple of the Reclining Buddha. Visit the ower market Pak Klong Talat. After lunch at a local street market take the 1/2-drive to Ayutthaya, the former capital of Thailand. Check-in at the hotel, time for an optional massage before heading to enjoy a dinner cruise on board a converted teak rice barge. Breakfast, lunch and dinner provided. DAY 4: Ayutthaya Tour of the Ayutthaya Historical Park, a UNESCO World Heritage site. Visit the major sites in the Historical Park, including Wat Na Phramen to pay respects to the Buddha with candles, incense, lotus flowers and gold leaf. Late afternoon freshen-up at the hotel before taking the night train to Chiang Mai, with 1st class air-conditioned sleeping berths. Breakfast, lunch and dinner provided.

DAY 5: Ayutthaya - Chang MaiArrive in Chiang Mai in the early morning and transfer to the hotel for check-in and relax. Visit the elephant spa to learn about these magnificent animals with a chance to get up close to them, feed them and bathe them. In the evening explore the night bazaar and sample some excellent street food for dinner. Breakfast, lunch and dinner provided.

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DAY 6: Chang Mai - Phayao - Baan dok buaMorning walks around the old city to visit the historic temples. Late morning drive to Baan Dok Bua village in the far north. Meet your host families and check in to your homestays. This is an opportunity to get to know your hosts and the other families in the community. Breakfast, lunch and dinner provided.

DAY 7: Baan dok buaAfter breakfast, explore Ban Dok Bua, winner of a national award for self-sufficiency and learn about their organic farming methods. Leisurely walk and then ride in the farmers’ tractor around the village and meet other members of the local community. Learn about the local handicrafts and try some easy basket weaving. Enjoy a local lunch in a garden of bamboo. Breakfast, lunch and dinner provided.

DAY 8: Baan dok bua - PhatthalungVisit a secluded meditation temple in the hills and transfer back to Chiang Mai for the night to the South. Arrive in the southern village and transfer to your hotel for check-in and relax before dinner. Breakfast, lunch and dinner provided.

DAY 9: Phatthalung Learn about the making of traditional Pon drums, shadow puppets and the magnificent costumes worn for the ancient Manhora dance. Have lunch at the Bamboo Garden and learn about the cultivation of this amazing plant and the many uses to which it can be put. Afternoon boat trip on the lake and visit a fishing village to learn about the way of life of the local fishing communities.Breakfast, lunch and dinner provided.

DAY 10: Phatthalung - Koh SukonSet off by road for the 1 and a half hour drive to the pier, then take the short ferry crossing to Koh Sukorn. Take a local tuk tuk to the resort and Spa. Enjoy some relaxing time on the beach and swimming in the beautiful warm waters.Breakfast provided. DAY 11: Koh SukonDay at leisure to enjoy the beach, having massages and eating yummy food.Breakfast, lunch and dinner provided.

DAY 12&13: Koh Sukon - Phuket - London Time to say Sawa dee to Thailand.Depart mid-morning and transfer to Phuket for your flight back to London. The transfer will take about 5 hours including a stop in Trang for a quick lunch. Breakfast and lunch provided.

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Linda Maestranzi - Development Officer at Berkshire VisionBerkshire Vision recently took a group of blind and partially sighted members to Sicily with Seable. We couldn’t have asked for better from the wonderful assistance and attention paid to us by Damiano, Francesco and everyone we met. Everything worked like clockwork, nothing was too much trouble for our hosts and everyone had a fantastic time.

Felicity Poulton - Victa Activities CoordinatorWe took a group of blind and partially sighted young people to Slovenia with Seable and had a brilliant time! Going with Seable removes a lot of the stress and pressure involved in organising a group holiday. Damiano and the team arranged everything including hotels, restaurants, transfers and brilliant activities. This meant we had more time to spend supporting our young people. We all agree it was a fantastic trip!

Matthew Clark - Victa TrusteeWhen I saw the itinerary and opportunity to travel to Thailand, operated by Seable, and facilitated by the great charity that is VICTA, I knew this was the trip meant for me. And I was not disappointed! Never have I enjoyed such an active holiday, feeling truly like I discovered the real country, and one where I could completely forget about my disability and enjoy the true pleasures of travel that so many people rave about.

FOR CHARITIESSeable works closely with local and national charities to help organise residential, cultural and international trips. Working with us removes a lot of the stress and pressure involved in organising a group holiday.

These trips are incredibly important because we work together to create a great social impact on wellbeing. We will create a holiday that will increase confidence and stimulate independence while providing participants with the opportunity to make new friends and try new activities.

SOME OF THEIR WORDS

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THE SEABLE FAMILY

DAMIANO LA ROCCA

Founder & CEO

ODI member for the Disability

Regional Stakeholder Network and

member of the Accessible European

Network of Accessible

Tourism.

TRACIE TAPPENDEN

Ambassador

&Tour Leader

Former CEO at Victa. Mother of blind son. Previously

Chairman of Children and

Young People Committee for VISION 2020

ROYSMITH (MBE)

Ambassador

Head of National Sport Development

at Thomas Pocklington

Trust and Vice President of

Metro Blind Sport

RICHARD WHEATLEY

Ambassador

Britain’s funniest blind theoretical physicist/stand-

up comedian with a Blue Peter

badge

EMMA SHEPHERD

Holiday

Tailoress

Tailoress and customer care.

Looking after you before, during and after your

holiday.

[email protected]

LUCADICORATO

MarketingManager

At Seable since its inception,

Luca is behind the marketing strategies and

new ideas development.

[email protected]

CARMELOLA ROCCA

Scuba Diving

Instructor

The inspiration behind Seable’s

mission.

[email protected]

LUCYASHTON

Admin

Assistant

Your first point of contact and the person looking after the office

duties.

[email protected]

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FRANCESCOSTABILE

Tour

Leader Sicily

CARLA PULEO

Tour

Leader Sicily

ANDREAS PAVLOU

TourLeader Cyprus

MARCOPANEBIANCO

Tour

Leader Rome

MILKAPODOBNIK

Tour

Leader Slovenia

VERONIEK MAAT

Tour

Leader Amsterdam

ROEL HEIDEMA

TourLeader

Amsterdam

NUTTYNITHI

Coordinator

Thailand

LINDAHOANG

Coordinator

VietnamCambodia

CARLA TRANQUILLO

Ski

Instructor

MARTA GIACOMONI

CoordinatorItaly

HOLLY TUKE

Content

Contributor

ELINWILLIAMS

Content

Contributor

EDDY EYAD

Volunteer

GRAHAM STEARN

Volunteer

LEYTON MURRAY

Volunteer

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TERMS AND CONDITIONSBACKGROUNDIn order to make our terms and conditions easy to follow, we have set them out under some simple headings. Please note however that, regardless of the headings, what we say applies to the whole booking process. You should read all the terms and conditions carefully before making a booking.

AGREED TERMS1. DEFINITIONS1.1. When we use the following words with capital letters (except for we/our/us), this is what they mean:(a) Event Outside Our Control: means events that we cannot foresee or control and includes all of the following: war, the threat of war, riots, civil strife, terrorist activity and its effects, industrial disputes, natural or nuclear disasters, fire, health risks and epidemics and pandemics, unavoidable technical problems with transport that were beyond the control of us or our suppliers, closed airports, hur-ricanes, tornadoes and any other similar extreme weather conditions, or any other similar events;(b) Holiday: means the holiday arrangements as booked by you and set out in the Booking form that we will send you;(c) Booking Form: we have defined this in clause 3.1;(d) Terms: means these ‘terms and conditions’;(e) we/our/us: means Seable Ltd whose reg-istered address is at 35 Kingsland Road, E28AA, London, United Kingdom; and(f) Website : means www.seable.co.uk.1.2. When we use the words “writing” or “written” in these Terms, this will include e mail unless we say otherwise.

2. OUR CONTRACT WITH YOU2.1. These Terms set out the contractual commit-ment we make to you when you book a Holiday with us. They also set out what we require from you as the customer. They will come into effect once you have completed Step 3 of the Booking Pro-cess, which is explained in section 3 (below). Please ensure that you read these Terms carefully.

3. THE STEPS OF BOOKING AND PAYING FOR YOUR HOLIDAY3.1. Step 1 : Contact us for availability and prices (our contact details are on our Website). We will tell you the price of the holiday you are interested in and, if requested, we will send you a booking form 3.2. Step 2 : The Booking Form will specify the price of the holiday, the deposit you’ll need to pay, as well as some other important details. If you would like to proceed with a booking, fill in the Booking Form and return it to us. After that, you will need to pay the deposit within 7 days.3.3. Step 3 : If we accept your booking, we will send you an email confirming your booking. Your holiday is now booked.3.4. Step 4 : Pay the remaining cost of your holiday (the full price less the deposit) by the date we specify. All these details are set out in the Booking Form.

THINGS TO CONSIDER PARTICULARLY DURING STEP 1

4. PRE-CONTRACTStep 1 involves you getting details from our Web-site, from our brochure or by contacting us. It is a

pre-contractual step and ties neither us nor you to these Terms. We try and keep our brochure and Website up to date, but as these materials are pre-pared in advance, changes may have to be made to the particulars of our holiday at any time before we enter into a contract with you. As such, we must reserve the right to change our prices from time to time. In these circumstances we will notify you of such changes prior to sending you the Booking Confirmation.

THINGS TO CONSIDER PARTICULARLY DURING STEP 2

5. CONDITIONS OF OUR ACCEPTANCE5.1. Like all holiday providers, our contract to provide you with a holiday is subject to some conditions. Conditions are the key terms of a contract, which if you fail to meet shall entitle us to cancel your booking and retain any money we have already received. Our conditions are as follows:(a) the person booking must be aged 18 or over at the time of booking and possess legal capacity to make the booking on behalf of himself or a group;(b) all personal details and any other information supplied must be accurate for all individuals or members of the group that the booking is made for;(c) the person making the booking must ensure that all members of the party have adequate travel insurance. It is a condition of travel that each member of the group has comprehensive travel insurance to cover them in the event of an emer-gency; and(d) the person booking must accept these Terms on behalf of all members of the party.

6. PRICE6.1. Our prices can include accommodation, trans-port to and from your holiday accommodation,excursions, visit, activities and flights. Our prices do not include transport to and from your departing airport although this can be arranged at an addi-tional cost.6.2. You will be required to pay a non returnable deposit for each person travelling within 7 days ofcompleting the Booking Form. The deposit amount will be specified to you when we provide you with the price of your holiday and will be confirmed in writing when we send you the Booking Form.7. SPECIAL REQUESTS7.1. If you have any special requests (i.e. low floor accommodation, adjacent rooms, dietary require-ments etc), please let us know when you book. We will try and carry out any special requests or pass them on to our suppliers, subject to availability. If a special request is particularly important, please ask for confirmation in writing. Regrettably, we cannot guarantee any special requests and our failure to meet any special request will not be a breach of contract.8. SPECIAL REQUIREMENTS8.1. Our holidays are specially tailored to be acces-sible for people with limited mobility or the visually impaired. In order to help us to do this, you must accurately tell us of your needs and any special re-quirements (and other relevant information) at the time of your booking. If you have any doubts about your ability to participate in any of the activities that feature in your chosen Holiday, please ask us about this. Where we can, we will always make rea-sonable adjustments to enable you to participate

fully. If however for good reason we are unable to make reasonable adjustments to meet your needs we may have to refuse your booking or not allow you to participate in a given activity. If you have any specific health concerns please always seek the advice of your own doctor.THINGS TO CONSIDER PARTICULARLY DURING STEP 39. BOOKING CONFIRMATION AND PAYMENT9.1. After you have paid your deposit, we will send you an invoice for the remaining cost of your holiday (the full price less the deposit). The Booking Confirmation will tell you the date on which the re-maining cost of your Holiday is payable (which will be 12 weeks prior to the start of your Holiday). The Booking form will also provide the details of your Holiday, which will reflect as closely as possible the details we provide on our marketing material or in our brochure and emails. It is important to check the details on the Booking form when you receive it. In the event of any discrepancy with the market-ing material/brochure, which you are not happy with, please contact us immediately and alert us of any errors. We cannot accept liability for any errors not alerted to us within 14 days of dispatch. We will still try and correct any mistakes but may have to charge a reasonable administrative fee for doing so9.2. Bookings may be cancelled if the deposit or balance are not received on time. We may thencancel your booking without a refund of the depos-it. You may also be required to pay a cancellation fee.10. LATE BOOKINGS10.1. Bookings made within 12 weeks of the holiday start date shall be deemed late bookings. For latebookings the contract shall come into effect after you have made full payment, subject to all other terms here under.THINGS TO CONSIDER PARTICULARLY DURING STEPS 3 AND 411. CHANGES AND CANCELLATIONS MADE AFTER YOUR BOOKING HAS BEEN CONFIRMED11.1. Rest assured we will always do our best to de-liver the holiday exactly as you booked it. However,very occasionally circumstances change and it is important to set out what happens if you or we need to make a change to your booking or to cancel it.11.2. You want to amend your booking(a) We will try and accommodate any changes you request. However this may be subject to an admin-istrative fee. Please note we are unlikely to be able to accommodate any changes requested less than 12 weeks prior to departure.(b) If you or someone in your party is unable to travel, their place may be transferred to another person if you let us know in writing at least 14 days prior to departure. You must provide details of why the first person can’t travel and who is going instead. The person going instead must satisfy and agree to our Terms and both you (as the person responsible for making the booking) and they must agree to be jointly liable for full payment of the holiday and any additional costs arising from the change (which may include an administrative fee).

11.3. You want to cancel your booking

If you wish to cancel your booking you can do so at any time. In the event of a cancellation we will charge a cancellation fee on a sliding scale of charges as follows:

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The date of cancellation is the date on which you provide written notice that you are cancelling (i.e. by letter or email but not by telephone). Please give us as much written notice as possible to ensure that the cancellation fee is kept to a minimum. We may, under certain circumstances hold your deposit/cancellation fee as a credit for your next holiday

11.4. We need to amend or cancel your booking

(a) If we have to make a change before you book we will let you know so that you have the option to change your mind before we accept the booking. If we have to make a change after you have booked you will be notified as soon as possible.(b) We must reserve the right to make a ‘minor-change’, a ‘major change’ or to cancel a booking at any time. If we only make a minor change we cannot offer any additional rights other than under-taking to let you know as soon as possible.(c) If we have to make a major change to your booking (for example a change to a different resort or to lower rated accommodation), we will offer you an alternative holiday if available (subject to a refund or extra payment if there is a difference in price), or you can cancel your booking and receive a full refund for all the money that has been paid.(d) If we have to cancel your booking we will offer you an alternative holiday if available (subject to a refund or extra payment if there is a difference in price). If we are unable to offer you an alternative holiday, or you do not wish to accept our offer of an alternative holiday, you will receive a full refund for all the money that has been paid.(e) In the event that we cancel your holiday, or you cancel your holiday following a major change made by us, you may be entitled to compensation except where:(i) the package is cancelled because the number

Date of cancellation Cancellation fee (as a percentage of totalholiday cost)

8 weeks or more before departure date

Deposit

5 -7 weeks before depar-ture date

50%

0 -4 weeks before depar-ture date

100%

of persons who agreed to take it is less than the minimum number required, and you are informed of the cancellation in writing not less than 5 weeks prior to departure.(ii) Your holiday is cancelled by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exer-cised (including without limitation an Event OutsideOur Control).GENERAL

12. COMPLAINTS

12.1. If you have a compliant whilst you are away you should first notify the local supplier of the specific service that you are not satisfied with. If they are unable to help please immediately contact a member of our staff, who will try to rectify the problem. If upon your return home you are still unhappy please contact us again at SEABLE 35 Kingsland Road, London E2 8AA. You should contact us within 28 days of returning home to allow us to investigate your complaint thoroughly. A delay in reporting a complaint reduces the chances for SEABLE to investigate your claim properly and

may impact on how well we can deal with it. When you contact us with your complaint you should also include your booking reference number and all your relevant contact details such as evening and daytime contact telephone numbers and an email address.

13. OUR LIABILITY TO YOU

13.1. We will supply the Holiday with reasonable skill and care. We will be liable for loss or damage that you suffer that is a foreseeable result of our failure to use reasonable skill and care in supplying the Holiday. Further, we will be liable for what our employees, agents or subcontractors do or do not do if they were at the time acting within the course of their employment or carrying out work that we had asked them to do. Loss or damage is foreseeable if they were an obvious consequence of our failure to use reasonable skill and care or if they were contemplated by you and us at the time we entered into this contract.13.2. We will not be liable for any injury, illness, death, loss, damage, expense, cost or other claim of any description whatsoever which results from:(a) Your own acts and/or omissions or the acts and/or omissions of any members of your party; or(b) The acts and/or omissions of a third party not connected with the Holiday and which were unforeseeable or unavoidable; or(c) an Event Outside Our Control. See clause 14 for our responsibilities when an Event Outside Our Control happens.13.3. Under EU Law, you have rights in some cir-cumstances to refunds and/or compensation from the airline in cases of denied boarding, cancella-tion or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. Liability in such cases is the responsibility of the airline and will not entitle you to a refund from us.13.4. We do not exclude or limit in any way our liability for:(a) death or personal injury caused by our negli-gence or the negligence of our employees,agents or subcontractors; and(b) fraud or fraudulent misrepresentation.

14. EVENTS OUTSIDE OUR CONTROL

14.1. In the extremely unlikely event that an Event Outside Our Control occurs, we regret that wecannot accept any liability or pay any compen-sation for our failure to perform or a delay in performing any of our obligations under these Terms. If an Event Outside Our Control takes place that affects the performance of our obligations under these Terms we will contact you as soon as reasonably possible to notify you. In addition if we are prevented from or delayed in performing any of our obligations under these Terms during your Holiday we will try and make alternative arrange-ments for you.

15. INFORMATION ABOUT US AND HOW TO CONTACT US

15.1. We are a company registered in England and Wales. Our company registration number is 8295693 and our registered office is at 35 Kingsland Road, E28AA, London, United Kingdom.15.2. If you have any questions or if you have any complaints, please contact us. You can contact us by writing to us at the address given above, tele-phoning us at (+44)203 375 6947 or (+44)789 154 6211 or by e mailing us at [email protected].

16. HOW WE MAY USE YOUR PERSONAL INFOR-MATION

16.1. We will use the personal information you provide to us to:(a) provide your Holiday;(b) process your payment for your Holiday; and(c) inform you about similar products or services that we provide, but you may stop receiving these at any time by contacting us.16.2. You agree that any images or videos taken by Seable of your likeness whilst a participant on a tour or through the supply of images by fellow clients can be used in any form of Seable media. We understand that some people may not wish their image or likeness to be used and we are happy to accommodate this if informed in advance of the trip.16.3. We will pass your personal data to our suppliers and sub-contractors to inform them of all requirements and adaptations needed on the holiday.

17. OTHER IMPORTANT TERMS

17.1. This contract is between you and us. No other person shall have any rights to enforce any of itsterms.17.2. Each of the paragraphs of these Terms op-erates separately. If any court or relevant authority decides that any of them are unlawful, the remain-ing paragraphs will remain in full force and effect.17.3. If we fail to insist that you perform any of your obligations under these Terms, or if we do not en-force our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.17.4. These Terms are governed by English law. you and we both agree to submit to the non exclusive jurisdiction of the English courts.

17.5. You will not normally be issued with tickets unless we have arranged a different flight for you. The flight timings given in your Holiday Information Pack are for general guidance only and are subject to change. You must check your flight details very carefully immediately on receipt to ensure you have the correct information. It is possible that flight times may be changed even after the Information Pack has been dispatched; we will contact you as soon as possible if this occurs. Any changes to airline, aircraft type, flight times and airport of destination will not entitle you to cancel or change to other arrangements without paying our normal charges.

17.6. Until you have received your holiday infor-mation pack confirming your holiday itinerary, we strongly recommend that you do not make travel arrangements to your point of departure and/or connecting travel that is non-refundable/non-changeable or incurs penalties. This also ap-plies to any costs in respect of visas or vaccinations. If you make such arrangements which you are then unable to use due to a change in your itinerary, we shall not be liable for the cost of those arrange-ments.

SEABLE HEAD OFFICESeable is based in London, UK. You can find us at:

CONTACT US

TELEPHONELines are open from 10am to 8pm, Monday to Saturday.0203 375 69470789 154 6211

ADDRESSSeable 35 Kingsland Road, Shoreditch, London,E28AA,United Kingdom

/seableholiday @seableholidays@seableholidays

[email protected]

WEBwww.seable.co.uk

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