System Control Centre - 系統控制中心 - HK Electric

8
System Control Centre 系統控制中心 Located at the Electric Tower in Apleichau, HK Electric’s System Control Centre controls and monitors the Company’s generation, transmission and distribution systems. It operates round-the-clock to ensure that electricity is delivered to our customers safely and reliably and in the most effcient manner. The System Control Centre also houses a Customer Emergency Services Centre which provides a 24-hour enquiry service for customers in the event of emergency in the electricity supply. 位於鴨脷洲電燈大樓的系統控制中心肩負著監察及 此外,系統控制中心內並設有客戶緊急服務中心, 控制公司發電、輸電及配電系統的重任。系統控制 每日二十四小時處理客戶查詢及解決有關電力供應 中心二十四小時不停運作,確保以最有效的方式為 的問題。 客戶提供安全及可靠的電力。 1

Transcript of System Control Centre - 系統控制中心 - HK Electric

01

20

14

System Control Centre系統控制中心 Located at the Electric Tower in Apleichau HK Electricrsquos System Control Centre controls and monitors the Companyrsquos generation transmission and distribution systems It operates round-the-clock to ensure that electricity is delivered to our customers safely and reliably and in the most efficient manner

The System Control Centre also houses a Customer Emergency Services Centre which provides a 24-hour enquiry service for customers in the event of emergency in the electricity supply

位於鴨脷洲電燈大樓的系統控制中心肩負著監察及 此外系統控制中心內並設有客戶緊急服務中心

控制公司發電輸電及配電系統的重任系統控制 每日二十四小時處理客戶查詢及解決有關電力供應

中心二十四小時不停運作確保以最有效的方式為 的問題

客戶提供安全及可靠的電力

1

Functions and Objectives

The principal functions of the System Control Centre are bull to monitor and control the Companyrsquos power

system bull to co-ordinate equipment outages bull to handle power system emergencies and bull to handle customer enquires about any

abnormality of electricity supply

Through these functions the Centre aims to achieve the following objectives bull to generate and dispatch electricity

efficiently and economically bull to ensure the quality reliability and security

of electricity supply bull to ensure safe operation and power system

security and bull to provide excellent services to our

customers

功能和目標 系統控制中心是公司電力供應系統的神經中樞

其主要功能包括

bull 監察及控制公司的電力系統

bull 協調設備的停運工作

bull 處理系統上的突發事故及

bull 處理客戶對電力供應事故的查詢

透過這些功能系統控制中心致力達至下列目標

bull 以最經濟和有效的方法生產及傳送電力

bull 確保電力供應的質量可靠性和安全

bull 確保電力系統和營運上的安全及

bull 提供優質的客戶服務

2

Design The design of the System Control Centre has taken into account its operational needs with special consideration for human factors The System Control Centre has two major control functions ndash ldquoGeneration and Transmission Controlrdquo and ldquoDistribution Controlrdquo

ldquoGeneration and Transmission Controlrdquo monitors and controls the generation and

transmission systems including the submarine cable circuits interconnected with CLP Power Hong Kong Ltd through the Energy Management System (EMS)

ldquoDistribution Controlrdquo monitors and controls the distribution network via the Distribution Management System (DMS)

設計 系統控制中心在設計上兼顧了人為因素和操作上的

需要系統控制中心的兩個主要控制功能包括調控

發電與輸電及調控配電的工作

港燈的發電及輸電系統(包括與中華電力的聯網

安排)是透過能源管理系統 (EMS)負責監控而

配電網的控制工作則由配電管理系統 (DMS)負責

監控

3

System Overview

The EMS and DMS that employ Siemens EMPOWER Spectrum systems with a distributed open system architecture were commissioned in 1999 with their hardware subsequently upgraded in 2008 The EMPOWER Spectrum uses state-of-the-art technology and is characterised by easy upgrading and extension Both the EMS and DMS are built with full redundancy for all hardware including LAN to ensure that no function is lost due to a single component failure

In addition to the normal supervisory control and data acquisition (SCADA) functions the systems also feature numerous special automatic control functions and advanced applications Besides automating routine control functions to improve operational efficiency these features provide System Control Engineers with analytical reports on the state of the real time power system as well as what will happen in case of contingencies

系統概覽 能源管理系統及配電管理系統在一九九九年投入服

務而相關硬件亦於二零零八年完成升級工程兩

系統均採用西門子最先進的 EMPOWER Spectrum

系統以分佈式開放型系統為結構方便日後進行

系統提升及擴展工作能源管理系統及配電管理系

統的所有硬件(包括局部區域網絡 LAN)均設有全

面備用系統以確保系統不會因個別故障而影響其

他功能

除一般的數據採集和監視控制 (SCADA)功能外

系統更設有多種特別自動控制功能提升操作

效率此外還具備了先進的應用工具為系統控制

工程師提供分析報告以便他們能夠掌握系統的

實時狀況及為可能發生的緊急事故作好準備

4

Man-Machine Interfaces (MMI)

All the user consoles in the System Control Centre have multiple LCD monitors to allow concurrent display of information needed in operations Each EMS and DMS system also has its own large wall display unit to project an overview picture of the generation and transmission system and distribution system to the System Control Engineers The displays are dynamically updated and can be changed by duty engineers or triggered by pre-programmed conditions

The full graphic capability of the EMS and DMS systems is exploited to enhance user interface Zooming and panning of one-line diagrams are possible such that only relevant information is presented Colour schemes are devised to convey vital information such as voltage level or whether a circuit is dead or live (de-energised or energised) etc

System Control Engineers discuss working procedures系統控制工程師在商討工作程序

Communication cubicles inside the System Computer Room

系統電腦室裏的通訊機櫃

人機界面 控制中心的控制台均備有多個液晶顯示屏以便同

時顯示操作所需的各類資料此外中心更設置了

大型的 EMS和 DMS牆板式顯示屏為系統控制工

程師展示發電輸電及配電系統的概括狀況顯示

屏上的資料能即時自動更新亦可因應個人需要或

根據預設的條件而作出改變

為加強使用者界面系統充份使用全圖像功能單

線圖亦可作近距離微觀或大範圍宏觀以便按需要

顯示有關的資料重要的資料如電壓水平電路是

否帶電等均會以顏色顯示以方便使用者

5

DMS配電管理系統

Energy Management System (EMS)能源管理系統

The EMS monitors and controls 24 switching stations 27 zone substations with over 5400 analogue 28000 digital as well as 3600 control points

The major functions and applications of the EMS include

能源管理系統透過超過 5400個模擬點28000個數碼點及 3600個控制點為 24個開關站和 27個變電站提供控制和監察功能

EMS的主要功能及用途包括

Supervisory Control and Data Acquisition (SCADA) transmits and presents information from remote sites to facilitate remote control from the System Control Centre

數據採集和監視控制系統 (SCADA)

SCADA執行兩項主要工作接收遙遠地點的數據並提供

遙遠監控功能

Alarm Processing processes the data collected and alerts the System Control Engineer immediately if an alarm condition is detected

警報處理功能

當警報處理功能從收集到的數

據中偵測到警報情況時便會

立刻知會系統控制工程師

Tagging and Interlock Checking helps to prevent inadvertent errors to ensure the safety of all persons working in the power system

標記及聯鎖檢查功能

標記及聯鎖檢查功能有助於防

範因疏忽而引致的錯誤及確保

於電力網絡工作人員的安全

Historical and Future Data (HFD) can be stored and retrieved using the Oracle relational database

舊有及將來的數據

系統可儲存及檢索大量舊有及

將來的數據系統採用Oracle關係數據庫

EMS能源管理系統

24 27 5400 28000 3600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Automatic Generation Control (AGC) regulates and dispatches power generation among generating units to ensure that the power generated meets the actual load demand economically while maintaining the desired system frequency and scheduled energy interchange with CLP Power

自動發電控制

負責實時調控發電機組的

電力生產以確保有充足

電力應付負荷需求並合乎

經濟效益同時又可維持

聯網系統的頻率及與中華

電力的計劃電量交換

Intelligent Volt VAr Regulation (iVAR) regulates the busbar voltages of Zone Substations throughout the day to ensure the supply voltage to customers is kept within declared limits

智能電壓及無功功率調節

每日無間地自動調節分區

電力站的母線電壓以確

保供應予客戶的電壓符合

已公佈的規限

Other Special Functions are devised to automate control actions in EMS for emergency situations where the speed and correctness of corrective actions are crucial to the stability of the power system

其他特別功能

系統內設置了多種特別

自動操控功能以便一旦

發生緊急事故時能迅速

及準確地作出穩定系統的

修正行動

Analytical and Forecast Tools help evaluate the status of the Companyrsquos power network forecast the system demand in future analyse and determine the schedule for generating units and outages of transmission and generating facilities etc

分析及預測工具

能源管理系統亦提供分析

及預測工具以協助港燈

評估電力網絡的狀態預

測系統將來的需求分析

及決定發電機組及輸電與

發電設備停運的程序

Operator Training Simulator provides hands-on training for System Control Engineers for normal emergency and restorative control of the power system

操作訓練模擬程式

為系統控制工程師提供

正常控制緊急事故控制

及系統恢復控制的有關

訓練

6

EMS能源管理系統

24275400280003600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Distribution Management System (DMS)

HK Electric is one of the few public utilities in the world to have implemented a gigantic scale of SCADA function in its distribution system where all distribution substations are installed with RTUs The DMS controls and monitors more than 3700 customer substations with over 130000 analogue 81000 digital as well as 18000 control points

Like the EMS the DMS is also equipped with SCADA Alarm Processing Tagging and Interlock Checking and HFD functions The DMSrsquo extensive telemetry and control capability enables System Control Engineers to locate and isolate faulty apparatus in the distribution network within a few minutes greatly reducing the time of electricity supply outage

The DMS also provides valuable data to other computerised systems Examples include bull Loading data are output to a Load Survey

System for distribution planning purposes and

bull Names of substations with supply interruption are passed to the Service Call System for efficient handling of customersrsquo service calls

Other advanced functions and applications provided by the DMS include Automatic Ventilation Fan Control Parallel Switching Study Distribution System Power Flow Short Circuit Calculation Outage Management System Switching Order Generation and Distribution Fault Identification Expert System

DMS配電管理系統

3700 customer substations客戶電力分站

130000 analogue points模擬點

81000 digital points數碼點

18000 control points控制點

配電管理系統 港燈是世界上少數採用龐大 SCADA規模作為配電

管理系統的公用事業公司配電管理系統為超過

3700個客戶電力分站逾 130000個模擬點

81000個數碼點以及 18000個控制點進行控制及

監察

配電管理系統亦如能源控制系統般支援 SCADA

警報處理標記及聯鎖檢查及舊有及將來數據等功

能由配電管理系統所提供的廣泛遙測及控制功能

使系統控制工程師能在數分鐘內找出及隔離配電網

內的故障裝置因而大大縮短電力中斷的時間

配電管理系統亦提供寶貴的數據供其他的電腦系統

使用例如

bull 將數據輸往一個負荷測量系統作配電策劃用

途或

bull 將供電中斷的電力站名稱傳送至服務處理系統

以便有效地處理客戶的緊急服務電話

其他由配電管理系統提供的先進功能及應用程式包

括自動式通風風扇控制並聯開關操作研究配

電系統電力流量短路計算停運管理系統開關

操作編序及配電故障識別專家系統

7

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

wwwhkelectriccom 8

01

20

14

Functions and Objectives

The principal functions of the System Control Centre are bull to monitor and control the Companyrsquos power

system bull to co-ordinate equipment outages bull to handle power system emergencies and bull to handle customer enquires about any

abnormality of electricity supply

Through these functions the Centre aims to achieve the following objectives bull to generate and dispatch electricity

efficiently and economically bull to ensure the quality reliability and security

of electricity supply bull to ensure safe operation and power system

security and bull to provide excellent services to our

customers

功能和目標 系統控制中心是公司電力供應系統的神經中樞

其主要功能包括

bull 監察及控制公司的電力系統

bull 協調設備的停運工作

bull 處理系統上的突發事故及

bull 處理客戶對電力供應事故的查詢

透過這些功能系統控制中心致力達至下列目標

bull 以最經濟和有效的方法生產及傳送電力

bull 確保電力供應的質量可靠性和安全

bull 確保電力系統和營運上的安全及

bull 提供優質的客戶服務

2

Design The design of the System Control Centre has taken into account its operational needs with special consideration for human factors The System Control Centre has two major control functions ndash ldquoGeneration and Transmission Controlrdquo and ldquoDistribution Controlrdquo

ldquoGeneration and Transmission Controlrdquo monitors and controls the generation and

transmission systems including the submarine cable circuits interconnected with CLP Power Hong Kong Ltd through the Energy Management System (EMS)

ldquoDistribution Controlrdquo monitors and controls the distribution network via the Distribution Management System (DMS)

設計 系統控制中心在設計上兼顧了人為因素和操作上的

需要系統控制中心的兩個主要控制功能包括調控

發電與輸電及調控配電的工作

港燈的發電及輸電系統(包括與中華電力的聯網

安排)是透過能源管理系統 (EMS)負責監控而

配電網的控制工作則由配電管理系統 (DMS)負責

監控

3

System Overview

The EMS and DMS that employ Siemens EMPOWER Spectrum systems with a distributed open system architecture were commissioned in 1999 with their hardware subsequently upgraded in 2008 The EMPOWER Spectrum uses state-of-the-art technology and is characterised by easy upgrading and extension Both the EMS and DMS are built with full redundancy for all hardware including LAN to ensure that no function is lost due to a single component failure

In addition to the normal supervisory control and data acquisition (SCADA) functions the systems also feature numerous special automatic control functions and advanced applications Besides automating routine control functions to improve operational efficiency these features provide System Control Engineers with analytical reports on the state of the real time power system as well as what will happen in case of contingencies

系統概覽 能源管理系統及配電管理系統在一九九九年投入服

務而相關硬件亦於二零零八年完成升級工程兩

系統均採用西門子最先進的 EMPOWER Spectrum

系統以分佈式開放型系統為結構方便日後進行

系統提升及擴展工作能源管理系統及配電管理系

統的所有硬件(包括局部區域網絡 LAN)均設有全

面備用系統以確保系統不會因個別故障而影響其

他功能

除一般的數據採集和監視控制 (SCADA)功能外

系統更設有多種特別自動控制功能提升操作

效率此外還具備了先進的應用工具為系統控制

工程師提供分析報告以便他們能夠掌握系統的

實時狀況及為可能發生的緊急事故作好準備

4

Man-Machine Interfaces (MMI)

All the user consoles in the System Control Centre have multiple LCD monitors to allow concurrent display of information needed in operations Each EMS and DMS system also has its own large wall display unit to project an overview picture of the generation and transmission system and distribution system to the System Control Engineers The displays are dynamically updated and can be changed by duty engineers or triggered by pre-programmed conditions

The full graphic capability of the EMS and DMS systems is exploited to enhance user interface Zooming and panning of one-line diagrams are possible such that only relevant information is presented Colour schemes are devised to convey vital information such as voltage level or whether a circuit is dead or live (de-energised or energised) etc

System Control Engineers discuss working procedures系統控制工程師在商討工作程序

Communication cubicles inside the System Computer Room

系統電腦室裏的通訊機櫃

人機界面 控制中心的控制台均備有多個液晶顯示屏以便同

時顯示操作所需的各類資料此外中心更設置了

大型的 EMS和 DMS牆板式顯示屏為系統控制工

程師展示發電輸電及配電系統的概括狀況顯示

屏上的資料能即時自動更新亦可因應個人需要或

根據預設的條件而作出改變

為加強使用者界面系統充份使用全圖像功能單

線圖亦可作近距離微觀或大範圍宏觀以便按需要

顯示有關的資料重要的資料如電壓水平電路是

否帶電等均會以顏色顯示以方便使用者

5

DMS配電管理系統

Energy Management System (EMS)能源管理系統

The EMS monitors and controls 24 switching stations 27 zone substations with over 5400 analogue 28000 digital as well as 3600 control points

The major functions and applications of the EMS include

能源管理系統透過超過 5400個模擬點28000個數碼點及 3600個控制點為 24個開關站和 27個變電站提供控制和監察功能

EMS的主要功能及用途包括

Supervisory Control and Data Acquisition (SCADA) transmits and presents information from remote sites to facilitate remote control from the System Control Centre

數據採集和監視控制系統 (SCADA)

SCADA執行兩項主要工作接收遙遠地點的數據並提供

遙遠監控功能

Alarm Processing processes the data collected and alerts the System Control Engineer immediately if an alarm condition is detected

警報處理功能

當警報處理功能從收集到的數

據中偵測到警報情況時便會

立刻知會系統控制工程師

Tagging and Interlock Checking helps to prevent inadvertent errors to ensure the safety of all persons working in the power system

標記及聯鎖檢查功能

標記及聯鎖檢查功能有助於防

範因疏忽而引致的錯誤及確保

於電力網絡工作人員的安全

Historical and Future Data (HFD) can be stored and retrieved using the Oracle relational database

舊有及將來的數據

系統可儲存及檢索大量舊有及

將來的數據系統採用Oracle關係數據庫

EMS能源管理系統

24 27 5400 28000 3600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Automatic Generation Control (AGC) regulates and dispatches power generation among generating units to ensure that the power generated meets the actual load demand economically while maintaining the desired system frequency and scheduled energy interchange with CLP Power

自動發電控制

負責實時調控發電機組的

電力生產以確保有充足

電力應付負荷需求並合乎

經濟效益同時又可維持

聯網系統的頻率及與中華

電力的計劃電量交換

Intelligent Volt VAr Regulation (iVAR) regulates the busbar voltages of Zone Substations throughout the day to ensure the supply voltage to customers is kept within declared limits

智能電壓及無功功率調節

每日無間地自動調節分區

電力站的母線電壓以確

保供應予客戶的電壓符合

已公佈的規限

Other Special Functions are devised to automate control actions in EMS for emergency situations where the speed and correctness of corrective actions are crucial to the stability of the power system

其他特別功能

系統內設置了多種特別

自動操控功能以便一旦

發生緊急事故時能迅速

及準確地作出穩定系統的

修正行動

Analytical and Forecast Tools help evaluate the status of the Companyrsquos power network forecast the system demand in future analyse and determine the schedule for generating units and outages of transmission and generating facilities etc

分析及預測工具

能源管理系統亦提供分析

及預測工具以協助港燈

評估電力網絡的狀態預

測系統將來的需求分析

及決定發電機組及輸電與

發電設備停運的程序

Operator Training Simulator provides hands-on training for System Control Engineers for normal emergency and restorative control of the power system

操作訓練模擬程式

為系統控制工程師提供

正常控制緊急事故控制

及系統恢復控制的有關

訓練

6

EMS能源管理系統

24275400280003600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Distribution Management System (DMS)

HK Electric is one of the few public utilities in the world to have implemented a gigantic scale of SCADA function in its distribution system where all distribution substations are installed with RTUs The DMS controls and monitors more than 3700 customer substations with over 130000 analogue 81000 digital as well as 18000 control points

Like the EMS the DMS is also equipped with SCADA Alarm Processing Tagging and Interlock Checking and HFD functions The DMSrsquo extensive telemetry and control capability enables System Control Engineers to locate and isolate faulty apparatus in the distribution network within a few minutes greatly reducing the time of electricity supply outage

The DMS also provides valuable data to other computerised systems Examples include bull Loading data are output to a Load Survey

System for distribution planning purposes and

bull Names of substations with supply interruption are passed to the Service Call System for efficient handling of customersrsquo service calls

Other advanced functions and applications provided by the DMS include Automatic Ventilation Fan Control Parallel Switching Study Distribution System Power Flow Short Circuit Calculation Outage Management System Switching Order Generation and Distribution Fault Identification Expert System

DMS配電管理系統

3700 customer substations客戶電力分站

130000 analogue points模擬點

81000 digital points數碼點

18000 control points控制點

配電管理系統 港燈是世界上少數採用龐大 SCADA規模作為配電

管理系統的公用事業公司配電管理系統為超過

3700個客戶電力分站逾 130000個模擬點

81000個數碼點以及 18000個控制點進行控制及

監察

配電管理系統亦如能源控制系統般支援 SCADA

警報處理標記及聯鎖檢查及舊有及將來數據等功

能由配電管理系統所提供的廣泛遙測及控制功能

使系統控制工程師能在數分鐘內找出及隔離配電網

內的故障裝置因而大大縮短電力中斷的時間

配電管理系統亦提供寶貴的數據供其他的電腦系統

使用例如

bull 將數據輸往一個負荷測量系統作配電策劃用

途或

bull 將供電中斷的電力站名稱傳送至服務處理系統

以便有效地處理客戶的緊急服務電話

其他由配電管理系統提供的先進功能及應用程式包

括自動式通風風扇控制並聯開關操作研究配

電系統電力流量短路計算停運管理系統開關

操作編序及配電故障識別專家系統

7

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

wwwhkelectriccom 8

01

20

14

Design The design of the System Control Centre has taken into account its operational needs with special consideration for human factors The System Control Centre has two major control functions ndash ldquoGeneration and Transmission Controlrdquo and ldquoDistribution Controlrdquo

ldquoGeneration and Transmission Controlrdquo monitors and controls the generation and

transmission systems including the submarine cable circuits interconnected with CLP Power Hong Kong Ltd through the Energy Management System (EMS)

ldquoDistribution Controlrdquo monitors and controls the distribution network via the Distribution Management System (DMS)

設計 系統控制中心在設計上兼顧了人為因素和操作上的

需要系統控制中心的兩個主要控制功能包括調控

發電與輸電及調控配電的工作

港燈的發電及輸電系統(包括與中華電力的聯網

安排)是透過能源管理系統 (EMS)負責監控而

配電網的控制工作則由配電管理系統 (DMS)負責

監控

3

System Overview

The EMS and DMS that employ Siemens EMPOWER Spectrum systems with a distributed open system architecture were commissioned in 1999 with their hardware subsequently upgraded in 2008 The EMPOWER Spectrum uses state-of-the-art technology and is characterised by easy upgrading and extension Both the EMS and DMS are built with full redundancy for all hardware including LAN to ensure that no function is lost due to a single component failure

In addition to the normal supervisory control and data acquisition (SCADA) functions the systems also feature numerous special automatic control functions and advanced applications Besides automating routine control functions to improve operational efficiency these features provide System Control Engineers with analytical reports on the state of the real time power system as well as what will happen in case of contingencies

系統概覽 能源管理系統及配電管理系統在一九九九年投入服

務而相關硬件亦於二零零八年完成升級工程兩

系統均採用西門子最先進的 EMPOWER Spectrum

系統以分佈式開放型系統為結構方便日後進行

系統提升及擴展工作能源管理系統及配電管理系

統的所有硬件(包括局部區域網絡 LAN)均設有全

面備用系統以確保系統不會因個別故障而影響其

他功能

除一般的數據採集和監視控制 (SCADA)功能外

系統更設有多種特別自動控制功能提升操作

效率此外還具備了先進的應用工具為系統控制

工程師提供分析報告以便他們能夠掌握系統的

實時狀況及為可能發生的緊急事故作好準備

4

Man-Machine Interfaces (MMI)

All the user consoles in the System Control Centre have multiple LCD monitors to allow concurrent display of information needed in operations Each EMS and DMS system also has its own large wall display unit to project an overview picture of the generation and transmission system and distribution system to the System Control Engineers The displays are dynamically updated and can be changed by duty engineers or triggered by pre-programmed conditions

The full graphic capability of the EMS and DMS systems is exploited to enhance user interface Zooming and panning of one-line diagrams are possible such that only relevant information is presented Colour schemes are devised to convey vital information such as voltage level or whether a circuit is dead or live (de-energised or energised) etc

System Control Engineers discuss working procedures系統控制工程師在商討工作程序

Communication cubicles inside the System Computer Room

系統電腦室裏的通訊機櫃

人機界面 控制中心的控制台均備有多個液晶顯示屏以便同

時顯示操作所需的各類資料此外中心更設置了

大型的 EMS和 DMS牆板式顯示屏為系統控制工

程師展示發電輸電及配電系統的概括狀況顯示

屏上的資料能即時自動更新亦可因應個人需要或

根據預設的條件而作出改變

為加強使用者界面系統充份使用全圖像功能單

線圖亦可作近距離微觀或大範圍宏觀以便按需要

顯示有關的資料重要的資料如電壓水平電路是

否帶電等均會以顏色顯示以方便使用者

5

DMS配電管理系統

Energy Management System (EMS)能源管理系統

The EMS monitors and controls 24 switching stations 27 zone substations with over 5400 analogue 28000 digital as well as 3600 control points

The major functions and applications of the EMS include

能源管理系統透過超過 5400個模擬點28000個數碼點及 3600個控制點為 24個開關站和 27個變電站提供控制和監察功能

EMS的主要功能及用途包括

Supervisory Control and Data Acquisition (SCADA) transmits and presents information from remote sites to facilitate remote control from the System Control Centre

數據採集和監視控制系統 (SCADA)

SCADA執行兩項主要工作接收遙遠地點的數據並提供

遙遠監控功能

Alarm Processing processes the data collected and alerts the System Control Engineer immediately if an alarm condition is detected

警報處理功能

當警報處理功能從收集到的數

據中偵測到警報情況時便會

立刻知會系統控制工程師

Tagging and Interlock Checking helps to prevent inadvertent errors to ensure the safety of all persons working in the power system

標記及聯鎖檢查功能

標記及聯鎖檢查功能有助於防

範因疏忽而引致的錯誤及確保

於電力網絡工作人員的安全

Historical and Future Data (HFD) can be stored and retrieved using the Oracle relational database

舊有及將來的數據

系統可儲存及檢索大量舊有及

將來的數據系統採用Oracle關係數據庫

EMS能源管理系統

24 27 5400 28000 3600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Automatic Generation Control (AGC) regulates and dispatches power generation among generating units to ensure that the power generated meets the actual load demand economically while maintaining the desired system frequency and scheduled energy interchange with CLP Power

自動發電控制

負責實時調控發電機組的

電力生產以確保有充足

電力應付負荷需求並合乎

經濟效益同時又可維持

聯網系統的頻率及與中華

電力的計劃電量交換

Intelligent Volt VAr Regulation (iVAR) regulates the busbar voltages of Zone Substations throughout the day to ensure the supply voltage to customers is kept within declared limits

智能電壓及無功功率調節

每日無間地自動調節分區

電力站的母線電壓以確

保供應予客戶的電壓符合

已公佈的規限

Other Special Functions are devised to automate control actions in EMS for emergency situations where the speed and correctness of corrective actions are crucial to the stability of the power system

其他特別功能

系統內設置了多種特別

自動操控功能以便一旦

發生緊急事故時能迅速

及準確地作出穩定系統的

修正行動

Analytical and Forecast Tools help evaluate the status of the Companyrsquos power network forecast the system demand in future analyse and determine the schedule for generating units and outages of transmission and generating facilities etc

分析及預測工具

能源管理系統亦提供分析

及預測工具以協助港燈

評估電力網絡的狀態預

測系統將來的需求分析

及決定發電機組及輸電與

發電設備停運的程序

Operator Training Simulator provides hands-on training for System Control Engineers for normal emergency and restorative control of the power system

操作訓練模擬程式

為系統控制工程師提供

正常控制緊急事故控制

及系統恢復控制的有關

訓練

6

EMS能源管理系統

24275400280003600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Distribution Management System (DMS)

HK Electric is one of the few public utilities in the world to have implemented a gigantic scale of SCADA function in its distribution system where all distribution substations are installed with RTUs The DMS controls and monitors more than 3700 customer substations with over 130000 analogue 81000 digital as well as 18000 control points

Like the EMS the DMS is also equipped with SCADA Alarm Processing Tagging and Interlock Checking and HFD functions The DMSrsquo extensive telemetry and control capability enables System Control Engineers to locate and isolate faulty apparatus in the distribution network within a few minutes greatly reducing the time of electricity supply outage

The DMS also provides valuable data to other computerised systems Examples include bull Loading data are output to a Load Survey

System for distribution planning purposes and

bull Names of substations with supply interruption are passed to the Service Call System for efficient handling of customersrsquo service calls

Other advanced functions and applications provided by the DMS include Automatic Ventilation Fan Control Parallel Switching Study Distribution System Power Flow Short Circuit Calculation Outage Management System Switching Order Generation and Distribution Fault Identification Expert System

DMS配電管理系統

3700 customer substations客戶電力分站

130000 analogue points模擬點

81000 digital points數碼點

18000 control points控制點

配電管理系統 港燈是世界上少數採用龐大 SCADA規模作為配電

管理系統的公用事業公司配電管理系統為超過

3700個客戶電力分站逾 130000個模擬點

81000個數碼點以及 18000個控制點進行控制及

監察

配電管理系統亦如能源控制系統般支援 SCADA

警報處理標記及聯鎖檢查及舊有及將來數據等功

能由配電管理系統所提供的廣泛遙測及控制功能

使系統控制工程師能在數分鐘內找出及隔離配電網

內的故障裝置因而大大縮短電力中斷的時間

配電管理系統亦提供寶貴的數據供其他的電腦系統

使用例如

bull 將數據輸往一個負荷測量系統作配電策劃用

途或

bull 將供電中斷的電力站名稱傳送至服務處理系統

以便有效地處理客戶的緊急服務電話

其他由配電管理系統提供的先進功能及應用程式包

括自動式通風風扇控制並聯開關操作研究配

電系統電力流量短路計算停運管理系統開關

操作編序及配電故障識別專家系統

7

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

wwwhkelectriccom 8

01

20

14

System Overview

The EMS and DMS that employ Siemens EMPOWER Spectrum systems with a distributed open system architecture were commissioned in 1999 with their hardware subsequently upgraded in 2008 The EMPOWER Spectrum uses state-of-the-art technology and is characterised by easy upgrading and extension Both the EMS and DMS are built with full redundancy for all hardware including LAN to ensure that no function is lost due to a single component failure

In addition to the normal supervisory control and data acquisition (SCADA) functions the systems also feature numerous special automatic control functions and advanced applications Besides automating routine control functions to improve operational efficiency these features provide System Control Engineers with analytical reports on the state of the real time power system as well as what will happen in case of contingencies

系統概覽 能源管理系統及配電管理系統在一九九九年投入服

務而相關硬件亦於二零零八年完成升級工程兩

系統均採用西門子最先進的 EMPOWER Spectrum

系統以分佈式開放型系統為結構方便日後進行

系統提升及擴展工作能源管理系統及配電管理系

統的所有硬件(包括局部區域網絡 LAN)均設有全

面備用系統以確保系統不會因個別故障而影響其

他功能

除一般的數據採集和監視控制 (SCADA)功能外

系統更設有多種特別自動控制功能提升操作

效率此外還具備了先進的應用工具為系統控制

工程師提供分析報告以便他們能夠掌握系統的

實時狀況及為可能發生的緊急事故作好準備

4

Man-Machine Interfaces (MMI)

All the user consoles in the System Control Centre have multiple LCD monitors to allow concurrent display of information needed in operations Each EMS and DMS system also has its own large wall display unit to project an overview picture of the generation and transmission system and distribution system to the System Control Engineers The displays are dynamically updated and can be changed by duty engineers or triggered by pre-programmed conditions

The full graphic capability of the EMS and DMS systems is exploited to enhance user interface Zooming and panning of one-line diagrams are possible such that only relevant information is presented Colour schemes are devised to convey vital information such as voltage level or whether a circuit is dead or live (de-energised or energised) etc

System Control Engineers discuss working procedures系統控制工程師在商討工作程序

Communication cubicles inside the System Computer Room

系統電腦室裏的通訊機櫃

人機界面 控制中心的控制台均備有多個液晶顯示屏以便同

時顯示操作所需的各類資料此外中心更設置了

大型的 EMS和 DMS牆板式顯示屏為系統控制工

程師展示發電輸電及配電系統的概括狀況顯示

屏上的資料能即時自動更新亦可因應個人需要或

根據預設的條件而作出改變

為加強使用者界面系統充份使用全圖像功能單

線圖亦可作近距離微觀或大範圍宏觀以便按需要

顯示有關的資料重要的資料如電壓水平電路是

否帶電等均會以顏色顯示以方便使用者

5

DMS配電管理系統

Energy Management System (EMS)能源管理系統

The EMS monitors and controls 24 switching stations 27 zone substations with over 5400 analogue 28000 digital as well as 3600 control points

The major functions and applications of the EMS include

能源管理系統透過超過 5400個模擬點28000個數碼點及 3600個控制點為 24個開關站和 27個變電站提供控制和監察功能

EMS的主要功能及用途包括

Supervisory Control and Data Acquisition (SCADA) transmits and presents information from remote sites to facilitate remote control from the System Control Centre

數據採集和監視控制系統 (SCADA)

SCADA執行兩項主要工作接收遙遠地點的數據並提供

遙遠監控功能

Alarm Processing processes the data collected and alerts the System Control Engineer immediately if an alarm condition is detected

警報處理功能

當警報處理功能從收集到的數

據中偵測到警報情況時便會

立刻知會系統控制工程師

Tagging and Interlock Checking helps to prevent inadvertent errors to ensure the safety of all persons working in the power system

標記及聯鎖檢查功能

標記及聯鎖檢查功能有助於防

範因疏忽而引致的錯誤及確保

於電力網絡工作人員的安全

Historical and Future Data (HFD) can be stored and retrieved using the Oracle relational database

舊有及將來的數據

系統可儲存及檢索大量舊有及

將來的數據系統採用Oracle關係數據庫

EMS能源管理系統

24 27 5400 28000 3600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Automatic Generation Control (AGC) regulates and dispatches power generation among generating units to ensure that the power generated meets the actual load demand economically while maintaining the desired system frequency and scheduled energy interchange with CLP Power

自動發電控制

負責實時調控發電機組的

電力生產以確保有充足

電力應付負荷需求並合乎

經濟效益同時又可維持

聯網系統的頻率及與中華

電力的計劃電量交換

Intelligent Volt VAr Regulation (iVAR) regulates the busbar voltages of Zone Substations throughout the day to ensure the supply voltage to customers is kept within declared limits

智能電壓及無功功率調節

每日無間地自動調節分區

電力站的母線電壓以確

保供應予客戶的電壓符合

已公佈的規限

Other Special Functions are devised to automate control actions in EMS for emergency situations where the speed and correctness of corrective actions are crucial to the stability of the power system

其他特別功能

系統內設置了多種特別

自動操控功能以便一旦

發生緊急事故時能迅速

及準確地作出穩定系統的

修正行動

Analytical and Forecast Tools help evaluate the status of the Companyrsquos power network forecast the system demand in future analyse and determine the schedule for generating units and outages of transmission and generating facilities etc

分析及預測工具

能源管理系統亦提供分析

及預測工具以協助港燈

評估電力網絡的狀態預

測系統將來的需求分析

及決定發電機組及輸電與

發電設備停運的程序

Operator Training Simulator provides hands-on training for System Control Engineers for normal emergency and restorative control of the power system

操作訓練模擬程式

為系統控制工程師提供

正常控制緊急事故控制

及系統恢復控制的有關

訓練

6

EMS能源管理系統

24275400280003600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Distribution Management System (DMS)

HK Electric is one of the few public utilities in the world to have implemented a gigantic scale of SCADA function in its distribution system where all distribution substations are installed with RTUs The DMS controls and monitors more than 3700 customer substations with over 130000 analogue 81000 digital as well as 18000 control points

Like the EMS the DMS is also equipped with SCADA Alarm Processing Tagging and Interlock Checking and HFD functions The DMSrsquo extensive telemetry and control capability enables System Control Engineers to locate and isolate faulty apparatus in the distribution network within a few minutes greatly reducing the time of electricity supply outage

The DMS also provides valuable data to other computerised systems Examples include bull Loading data are output to a Load Survey

System for distribution planning purposes and

bull Names of substations with supply interruption are passed to the Service Call System for efficient handling of customersrsquo service calls

Other advanced functions and applications provided by the DMS include Automatic Ventilation Fan Control Parallel Switching Study Distribution System Power Flow Short Circuit Calculation Outage Management System Switching Order Generation and Distribution Fault Identification Expert System

DMS配電管理系統

3700 customer substations客戶電力分站

130000 analogue points模擬點

81000 digital points數碼點

18000 control points控制點

配電管理系統 港燈是世界上少數採用龐大 SCADA規模作為配電

管理系統的公用事業公司配電管理系統為超過

3700個客戶電力分站逾 130000個模擬點

81000個數碼點以及 18000個控制點進行控制及

監察

配電管理系統亦如能源控制系統般支援 SCADA

警報處理標記及聯鎖檢查及舊有及將來數據等功

能由配電管理系統所提供的廣泛遙測及控制功能

使系統控制工程師能在數分鐘內找出及隔離配電網

內的故障裝置因而大大縮短電力中斷的時間

配電管理系統亦提供寶貴的數據供其他的電腦系統

使用例如

bull 將數據輸往一個負荷測量系統作配電策劃用

途或

bull 將供電中斷的電力站名稱傳送至服務處理系統

以便有效地處理客戶的緊急服務電話

其他由配電管理系統提供的先進功能及應用程式包

括自動式通風風扇控制並聯開關操作研究配

電系統電力流量短路計算停運管理系統開關

操作編序及配電故障識別專家系統

7

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

wwwhkelectriccom 8

01

20

14

Man-Machine Interfaces (MMI)

All the user consoles in the System Control Centre have multiple LCD monitors to allow concurrent display of information needed in operations Each EMS and DMS system also has its own large wall display unit to project an overview picture of the generation and transmission system and distribution system to the System Control Engineers The displays are dynamically updated and can be changed by duty engineers or triggered by pre-programmed conditions

The full graphic capability of the EMS and DMS systems is exploited to enhance user interface Zooming and panning of one-line diagrams are possible such that only relevant information is presented Colour schemes are devised to convey vital information such as voltage level or whether a circuit is dead or live (de-energised or energised) etc

System Control Engineers discuss working procedures系統控制工程師在商討工作程序

Communication cubicles inside the System Computer Room

系統電腦室裏的通訊機櫃

人機界面 控制中心的控制台均備有多個液晶顯示屏以便同

時顯示操作所需的各類資料此外中心更設置了

大型的 EMS和 DMS牆板式顯示屏為系統控制工

程師展示發電輸電及配電系統的概括狀況顯示

屏上的資料能即時自動更新亦可因應個人需要或

根據預設的條件而作出改變

為加強使用者界面系統充份使用全圖像功能單

線圖亦可作近距離微觀或大範圍宏觀以便按需要

顯示有關的資料重要的資料如電壓水平電路是

否帶電等均會以顏色顯示以方便使用者

5

DMS配電管理系統

Energy Management System (EMS)能源管理系統

The EMS monitors and controls 24 switching stations 27 zone substations with over 5400 analogue 28000 digital as well as 3600 control points

The major functions and applications of the EMS include

能源管理系統透過超過 5400個模擬點28000個數碼點及 3600個控制點為 24個開關站和 27個變電站提供控制和監察功能

EMS的主要功能及用途包括

Supervisory Control and Data Acquisition (SCADA) transmits and presents information from remote sites to facilitate remote control from the System Control Centre

數據採集和監視控制系統 (SCADA)

SCADA執行兩項主要工作接收遙遠地點的數據並提供

遙遠監控功能

Alarm Processing processes the data collected and alerts the System Control Engineer immediately if an alarm condition is detected

警報處理功能

當警報處理功能從收集到的數

據中偵測到警報情況時便會

立刻知會系統控制工程師

Tagging and Interlock Checking helps to prevent inadvertent errors to ensure the safety of all persons working in the power system

標記及聯鎖檢查功能

標記及聯鎖檢查功能有助於防

範因疏忽而引致的錯誤及確保

於電力網絡工作人員的安全

Historical and Future Data (HFD) can be stored and retrieved using the Oracle relational database

舊有及將來的數據

系統可儲存及檢索大量舊有及

將來的數據系統採用Oracle關係數據庫

EMS能源管理系統

24 27 5400 28000 3600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Automatic Generation Control (AGC) regulates and dispatches power generation among generating units to ensure that the power generated meets the actual load demand economically while maintaining the desired system frequency and scheduled energy interchange with CLP Power

自動發電控制

負責實時調控發電機組的

電力生產以確保有充足

電力應付負荷需求並合乎

經濟效益同時又可維持

聯網系統的頻率及與中華

電力的計劃電量交換

Intelligent Volt VAr Regulation (iVAR) regulates the busbar voltages of Zone Substations throughout the day to ensure the supply voltage to customers is kept within declared limits

智能電壓及無功功率調節

每日無間地自動調節分區

電力站的母線電壓以確

保供應予客戶的電壓符合

已公佈的規限

Other Special Functions are devised to automate control actions in EMS for emergency situations where the speed and correctness of corrective actions are crucial to the stability of the power system

其他特別功能

系統內設置了多種特別

自動操控功能以便一旦

發生緊急事故時能迅速

及準確地作出穩定系統的

修正行動

Analytical and Forecast Tools help evaluate the status of the Companyrsquos power network forecast the system demand in future analyse and determine the schedule for generating units and outages of transmission and generating facilities etc

分析及預測工具

能源管理系統亦提供分析

及預測工具以協助港燈

評估電力網絡的狀態預

測系統將來的需求分析

及決定發電機組及輸電與

發電設備停運的程序

Operator Training Simulator provides hands-on training for System Control Engineers for normal emergency and restorative control of the power system

操作訓練模擬程式

為系統控制工程師提供

正常控制緊急事故控制

及系統恢復控制的有關

訓練

6

EMS能源管理系統

24275400280003600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Distribution Management System (DMS)

HK Electric is one of the few public utilities in the world to have implemented a gigantic scale of SCADA function in its distribution system where all distribution substations are installed with RTUs The DMS controls and monitors more than 3700 customer substations with over 130000 analogue 81000 digital as well as 18000 control points

Like the EMS the DMS is also equipped with SCADA Alarm Processing Tagging and Interlock Checking and HFD functions The DMSrsquo extensive telemetry and control capability enables System Control Engineers to locate and isolate faulty apparatus in the distribution network within a few minutes greatly reducing the time of electricity supply outage

The DMS also provides valuable data to other computerised systems Examples include bull Loading data are output to a Load Survey

System for distribution planning purposes and

bull Names of substations with supply interruption are passed to the Service Call System for efficient handling of customersrsquo service calls

Other advanced functions and applications provided by the DMS include Automatic Ventilation Fan Control Parallel Switching Study Distribution System Power Flow Short Circuit Calculation Outage Management System Switching Order Generation and Distribution Fault Identification Expert System

DMS配電管理系統

3700 customer substations客戶電力分站

130000 analogue points模擬點

81000 digital points數碼點

18000 control points控制點

配電管理系統 港燈是世界上少數採用龐大 SCADA規模作為配電

管理系統的公用事業公司配電管理系統為超過

3700個客戶電力分站逾 130000個模擬點

81000個數碼點以及 18000個控制點進行控制及

監察

配電管理系統亦如能源控制系統般支援 SCADA

警報處理標記及聯鎖檢查及舊有及將來數據等功

能由配電管理系統所提供的廣泛遙測及控制功能

使系統控制工程師能在數分鐘內找出及隔離配電網

內的故障裝置因而大大縮短電力中斷的時間

配電管理系統亦提供寶貴的數據供其他的電腦系統

使用例如

bull 將數據輸往一個負荷測量系統作配電策劃用

途或

bull 將供電中斷的電力站名稱傳送至服務處理系統

以便有效地處理客戶的緊急服務電話

其他由配電管理系統提供的先進功能及應用程式包

括自動式通風風扇控制並聯開關操作研究配

電系統電力流量短路計算停運管理系統開關

操作編序及配電故障識別專家系統

7

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

wwwhkelectriccom 8

01

20

14

DMS配電管理系統

Energy Management System (EMS)能源管理系統

The EMS monitors and controls 24 switching stations 27 zone substations with over 5400 analogue 28000 digital as well as 3600 control points

The major functions and applications of the EMS include

能源管理系統透過超過 5400個模擬點28000個數碼點及 3600個控制點為 24個開關站和 27個變電站提供控制和監察功能

EMS的主要功能及用途包括

Supervisory Control and Data Acquisition (SCADA) transmits and presents information from remote sites to facilitate remote control from the System Control Centre

數據採集和監視控制系統 (SCADA)

SCADA執行兩項主要工作接收遙遠地點的數據並提供

遙遠監控功能

Alarm Processing processes the data collected and alerts the System Control Engineer immediately if an alarm condition is detected

警報處理功能

當警報處理功能從收集到的數

據中偵測到警報情況時便會

立刻知會系統控制工程師

Tagging and Interlock Checking helps to prevent inadvertent errors to ensure the safety of all persons working in the power system

標記及聯鎖檢查功能

標記及聯鎖檢查功能有助於防

範因疏忽而引致的錯誤及確保

於電力網絡工作人員的安全

Historical and Future Data (HFD) can be stored and retrieved using the Oracle relational database

舊有及將來的數據

系統可儲存及檢索大量舊有及

將來的數據系統採用Oracle關係數據庫

EMS能源管理系統

24 27 5400 28000 3600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Automatic Generation Control (AGC) regulates and dispatches power generation among generating units to ensure that the power generated meets the actual load demand economically while maintaining the desired system frequency and scheduled energy interchange with CLP Power

自動發電控制

負責實時調控發電機組的

電力生產以確保有充足

電力應付負荷需求並合乎

經濟效益同時又可維持

聯網系統的頻率及與中華

電力的計劃電量交換

Intelligent Volt VAr Regulation (iVAR) regulates the busbar voltages of Zone Substations throughout the day to ensure the supply voltage to customers is kept within declared limits

智能電壓及無功功率調節

每日無間地自動調節分區

電力站的母線電壓以確

保供應予客戶的電壓符合

已公佈的規限

Other Special Functions are devised to automate control actions in EMS for emergency situations where the speed and correctness of corrective actions are crucial to the stability of the power system

其他特別功能

系統內設置了多種特別

自動操控功能以便一旦

發生緊急事故時能迅速

及準確地作出穩定系統的

修正行動

Analytical and Forecast Tools help evaluate the status of the Companyrsquos power network forecast the system demand in future analyse and determine the schedule for generating units and outages of transmission and generating facilities etc

分析及預測工具

能源管理系統亦提供分析

及預測工具以協助港燈

評估電力網絡的狀態預

測系統將來的需求分析

及決定發電機組及輸電與

發電設備停運的程序

Operator Training Simulator provides hands-on training for System Control Engineers for normal emergency and restorative control of the power system

操作訓練模擬程式

為系統控制工程師提供

正常控制緊急事故控制

及系統恢復控制的有關

訓練

6

EMS能源管理系統

24275400280003600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Distribution Management System (DMS)

HK Electric is one of the few public utilities in the world to have implemented a gigantic scale of SCADA function in its distribution system where all distribution substations are installed with RTUs The DMS controls and monitors more than 3700 customer substations with over 130000 analogue 81000 digital as well as 18000 control points

Like the EMS the DMS is also equipped with SCADA Alarm Processing Tagging and Interlock Checking and HFD functions The DMSrsquo extensive telemetry and control capability enables System Control Engineers to locate and isolate faulty apparatus in the distribution network within a few minutes greatly reducing the time of electricity supply outage

The DMS also provides valuable data to other computerised systems Examples include bull Loading data are output to a Load Survey

System for distribution planning purposes and

bull Names of substations with supply interruption are passed to the Service Call System for efficient handling of customersrsquo service calls

Other advanced functions and applications provided by the DMS include Automatic Ventilation Fan Control Parallel Switching Study Distribution System Power Flow Short Circuit Calculation Outage Management System Switching Order Generation and Distribution Fault Identification Expert System

DMS配電管理系統

3700 customer substations客戶電力分站

130000 analogue points模擬點

81000 digital points數碼點

18000 control points控制點

配電管理系統 港燈是世界上少數採用龐大 SCADA規模作為配電

管理系統的公用事業公司配電管理系統為超過

3700個客戶電力分站逾 130000個模擬點

81000個數碼點以及 18000個控制點進行控制及

監察

配電管理系統亦如能源控制系統般支援 SCADA

警報處理標記及聯鎖檢查及舊有及將來數據等功

能由配電管理系統所提供的廣泛遙測及控制功能

使系統控制工程師能在數分鐘內找出及隔離配電網

內的故障裝置因而大大縮短電力中斷的時間

配電管理系統亦提供寶貴的數據供其他的電腦系統

使用例如

bull 將數據輸往一個負荷測量系統作配電策劃用

途或

bull 將供電中斷的電力站名稱傳送至服務處理系統

以便有效地處理客戶的緊急服務電話

其他由配電管理系統提供的先進功能及應用程式包

括自動式通風風扇控制並聯開關操作研究配

電系統電力流量短路計算停運管理系統開關

操作編序及配電故障識別專家系統

7

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

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EMS能源管理系統

24275400280003600

switching stations 開關站

zone substations 變電站

analogue points 模擬點

digital points 數碼點

control points 控制點

Distribution Management System (DMS)

HK Electric is one of the few public utilities in the world to have implemented a gigantic scale of SCADA function in its distribution system where all distribution substations are installed with RTUs The DMS controls and monitors more than 3700 customer substations with over 130000 analogue 81000 digital as well as 18000 control points

Like the EMS the DMS is also equipped with SCADA Alarm Processing Tagging and Interlock Checking and HFD functions The DMSrsquo extensive telemetry and control capability enables System Control Engineers to locate and isolate faulty apparatus in the distribution network within a few minutes greatly reducing the time of electricity supply outage

The DMS also provides valuable data to other computerised systems Examples include bull Loading data are output to a Load Survey

System for distribution planning purposes and

bull Names of substations with supply interruption are passed to the Service Call System for efficient handling of customersrsquo service calls

Other advanced functions and applications provided by the DMS include Automatic Ventilation Fan Control Parallel Switching Study Distribution System Power Flow Short Circuit Calculation Outage Management System Switching Order Generation and Distribution Fault Identification Expert System

DMS配電管理系統

3700 customer substations客戶電力分站

130000 analogue points模擬點

81000 digital points數碼點

18000 control points控制點

配電管理系統 港燈是世界上少數採用龐大 SCADA規模作為配電

管理系統的公用事業公司配電管理系統為超過

3700個客戶電力分站逾 130000個模擬點

81000個數碼點以及 18000個控制點進行控制及

監察

配電管理系統亦如能源控制系統般支援 SCADA

警報處理標記及聯鎖檢查及舊有及將來數據等功

能由配電管理系統所提供的廣泛遙測及控制功能

使系統控制工程師能在數分鐘內找出及隔離配電網

內的故障裝置因而大大縮短電力中斷的時間

配電管理系統亦提供寶貴的數據供其他的電腦系統

使用例如

bull 將數據輸往一個負荷測量系統作配電策劃用

途或

bull 將供電中斷的電力站名稱傳送至服務處理系統

以便有效地處理客戶的緊急服務電話

其他由配電管理系統提供的先進功能及應用程式包

括自動式通風風扇控制並聯開關操作研究配

電系統電力流量短路計算停運管理系統開關

操作編序及配電故障識別專家系統

7

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

wwwhkelectriccom 8

01

20

14

Customer Emergency Services Centre (CESC)

The CESC handles enquiries from customers about any abnormality in the electricity supply To ensure efficient operation a dedicated Automatic Call Distributor System (ACD) is installed for telephone call distribution and a computerised Service Call System is installed to manage the service calls

With the ACD bull incoming calls are distributed efficiently to

available duty officers bull pre-recorded announcements can be made

to callers to minimise the calling queue during busy hours

bull the duty officers are able to distinguish English and Chinese speaking incoming calls and to handle them accordingly

bull statistical information on the traffic of the telephone lines to and from the Centre is readily available for analysis and resource planning

With the Service Call Systembull customer calls and job records are

computerised and made available immediately strengthening the coordination among all concerned parties

bull crews are dispatched more efficiently bull duty officers are able to retrieve historical

information work progress and essential real time power system status so as to provide accurate and up-to-date information to customers

Customer Emergency Services Centre客戶緊急服務中心

客戶緊急服務中心

中心負責接收及處理客戶有關供電服務的電話

查詢為提高操作效率中心設置一套專用的自動

電話分配系統及服務處理電腦系統以處理客戶緊急

服務的電話

自動電話分配系統

bull 將客戶電話有效地分配給當值職員

bull 在繁忙時間播放適當的錄音訊息予輪候接聽的

客戶以減少輪候客戶的數目

bull 辨別客戶所用語言(中文或英文)使當值職員

能以相應語言接聽電話

bull 電話來往統計資料可隨時作分析及資源策劃

服務處理系統 bull 將客戶電話內容及工作記錄輸入電腦以加強

與各部門的聯繫

bull 提高調派工作的效率

bull 使當值職員能查閱過往紀錄工作進度及即時

的電力系統運作情況以便向客戶提供準確及

最新的資料

wwwhkelectriccom 8

01

20

14