Supply Chain Reinvention
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Transcript of Supply Chain Reinvention
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Ramzi BEN ROMDHANE
AWS Industry Lead Manufacturing France
Supply Chain Reinvention
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Manufacturing Webinar Series
MON
Oct 19AWS in Manufacturing
TUE
Oct 20Reinventing Product Design with AWS
WED
Oct 21Smart Factory & AWS
THU
Oct 22Supply Chain Reinvention
FRI
Oct 23SAP in the Cloud for Manufacturers
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Introduction
John McFall
Global Advisor in Supply Chain and Operational Excellence
Amazon Web Services
Please post your questions for Q&A into the webinar chat
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
supply chain
Digital Supply Chain
John McFallGlobal Specialty Practice – Supply Chain and Operational Excellence
Johnmcfall5
+44 7920 412275
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
PLAN
Optimally plan Supply, Demand
Inventory, and Capacity
INSIGHTS
Ingest data from systems and partners, gain
the insights and improve the operations.
EXECUTE
Source, make, deliver as per the
plan, with real time tracking
COLLABORATE
Align trading partners to confirm your
plans to be executable
Synchronizing End to End Supply ChainDraw Insights from Planning to Execution
Supply Chain Control Tower
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Best Practices learned from our customers
Real time visibility
in end-to-end supply
chain is table stake
Data to actionable
insights to improve
execution and planning
Information and
intelligence integrated
from external data sources
Should focus on
predictive analytics, than
reactive, metrics
Account for Inventory &
capacity risks to achieve
resiliency in supply chain
Plan for both in-crisis and
post-crisis situations
during disruptions
Focus on Engaging &
embracing existing
systems versus replacing
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Tenets of Supply Chain Control Tower
Embrace and Engage existing ERP/SCM systems
instead of ripping and replacing them.
Bring data to actionable insights, realizing the true value
out of investments customer made in securing the data.
Provide predictive analytics, allowing supply chains to
be proactive than being reactive.
Provide prescriptive recommendations, as a decision
support platform, with what-if capabilities
Enable bite-size solutions, with immediate outcomes,
and provide a platform to innovate at rapid cycles.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
RELENTLESS
I N N O V A T I O NUNPRECEDENTED
S C A L EHYPER
S P E E DCUSTOMER
O B S E S S I O N
What you probably already know about Amazon
7 © 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
45M+
requests per
second
100M+
Orders per hour
Billions
Orders delivered
per year
100K+
Vendors
100M+
Automated
ordering plans
148B+
Transactions
processed
20K+
Transportation
trailers
300K+
Transportation
sites
185+
Fulfilment
centers
143M+
Sq. Ft of
storage space
100M+
Prime
customers
Automated
ForecastingLong-range (multi-year)
and short-range (weekly)
for 100M+ products
Capacity
OptimizationRegional and local
demand distributions by
segment
Automated
BuyingDeep system integration
allows for 99% inventory
purchasing automation
Automated
PlacementPrediction and routing of
inventory between
fulfillment centers
Automated
FulfillmentReal-time optimization
among hundreds of
shipping options
Recap: Global Business Today
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Highest operational reliabilityAWS has lowest downtime
Normalized sum of downtime hours (Jan 2018- Nov 2019) as published. Sources: AWS, MSFT Azure, and GCP
AWS had 1/30th the
downtime of 2nd
largest Cloud vendor
for 2018
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Innovation at Amazon & AWS in a nutshell
Principles Technology
Architecture – Create a structure that
supports rapid growth and change
Organization – Let small and empowered
teams own what they create
Mechanisms – Encode behaviors into our DNA
that facilitate innovative thinking
Culture – Hire builders, let them build,
support them with a belief system
Culture
rapidly move from ideas to innovation
1
2
3
4
Customer obsession
rather than competitor
focus
Builders and pioneers
with willingness to fail
Focus on the long-term
rather than the short term
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Demonstration time – what could go wrong!
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Data Driven - Everything
Amazon uses:
Disruptive technology & science spearheading
innovation throughout the operation
Deeply integrated supply chain linking tireless
customer obsession, operational excellence, and
sustainability
Design, technology and science are foundational
inputs, not bolted on later. Building products that team
members, drivers, and operators love!
Tool to enable End-to-end data and increase visibility
and control
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Helping customers to innovate – Frustration Free Packaging
Eco-Box package containing :
Ultra concentrated formula
Shipping-safe cardboard box
Non-drip twist tap
Legs for flat surfaces
Internal ramp for gravity feed
60% less plastic
30% less water
34% lower shipping weight
Last mile ready
“The Tide Eco-Box has been designed to reduce the
environmental impact of shipping laundry
detergent in e-commerce, which is a rapidly
growing part of our business.”
Elizabeth Kinney, North America Fabric Care
sustainability, P&G,
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved.supply chain
Iterative approach – Developing a Data Driven Supply Chain
Supplier
ERP
Systems
Customer
ERP
Systems
Transporters
ERP
Systems
My ERP Systems
Material
Planning
Capacity
Planning
Production
Planning
Inventory
Management
Transport
Management
Customer
Service
Demand
Planning
Order
Management
Form Data Lake & Data Backbone
1. What data sources I can ingest?
2. Why are my inventory turns are low?Draw Supply Chain Insights
AI/ML Optimization3. How can I improve my forecast accuracy
Orchestrate Automation4. How can I automate inventory adjustments based on forecast
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved.supply chain
Proactive issue resolution: Digitized Supply Chain
INSITE Data LakeStorage | Archival Storage | Data Model
AMAZON
KINESIS
Data Ingestion &
Transformation
Other
Systems
AMAZON LOGISTICS
AMAZON
TRANSPORTATION
SERVICES
CORE
TRANSPORTATION
TECH
SUPPLY CHAIN
SYSTEMS
MODELLING AND
OPTIMISATION
EXTERNAL
Capability Plugins
EXECUTORDESIGNER PLANNER
SOURCE OF
TRUTH
DEPLOY
NETWORK DESIGN MODELS
NETWORK IMPACT ANALYSIS
NETWORK CONTROLS
NETOWRK ALERTS
NETWORK CHANGE RECOMMENDATIONS
AMAZON
RELATIONAL
DB
AMAZON
REDSHIFTAMAZON API
GATEWAY
AMAZON
CORPORATE
DATA LAKE
AMAZON
SPARK EMR
AMAZON S3
FORECAST
PLANSNETWORK BUILDER
TOOLS
SYSTEM
DEPLOYMENT
MONITORING AND
VISUALIZATION
ANALYSIS
TOOLS
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved.supply chain
Proactive issue resolution: Digitized Supply Chain
INSITE Data LakeStorage | Archival Storage | Data Model
AMAZON
KINESIS
Data Ingestion &
Transformation
Other
Systems
AMAZON LOGISTICS
AMAZON
TRANSPORTATION
SERVICES
CORE
TRANSPORTATION
TECH
SUPPLY CHAIN
SYSTEMS
MODELLING AND
OPTIMISATION
EXTERNAL
Capability Plugins
EXECUTORDESIGNER PLANNER
SOURCE OF
TRUTH
DEPLOY
NETWORK DESIGN MODELS
NETWORK IMPACT ANALYSIS
NETWORK CONTROLS
NETOWRK ALERTS
NETWORK CHANGE RECOMMENDATIONS
AMAZON
RELATIONAL
DB
AMAZON
REDSHIFTAMAZON API
GATEWAY
AMAZON
CORPORATE
DATA LAKE
AMAZON
SPARK EMR
AMAZON S3
FORECAST
PLANSNETWORK BUILDER
TOOLS
SYSTEM
DEPLOYMENT
MONITORING AND
VISUALIZATION
ANALYSIS
TOOLS
Italy to Austria – the week before lockdown
Network design – pandemic impact
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved.supply chain
Proactive issue resolution: Digitized Supply Chain
INSITE Data LakeStorage | Archival Storage | Data Model
AMAZON
KINESIS
Data Ingestion &
Transformation
Other
Systems
AMAZON LOGISTICS
AMAZON
TRANSPORTATION
SERVICES
CORE
TRANSPORTATION
TECH
SUPPLY CHAIN
SYSTEMS
MODELLING AND
OPTIMISATION
EXTERNAL
Capability Plugins
EXECUTORDESIGNER PLANNER
SOURCE OF
TRUTH
DEPLOY
NETWORK DESIGN MODELS
NETWORK IMPACT ANALYSIS
NETWORK CONTROLS
NETOWRK ALERTS
NETWORK CHANGE RECOMMENDATIONS
AMAZON
RELATIONAL
DB
AMAZON
REDSHIFTAMAZON API
GATEWAY
AMAZON
CORPORATE
DATA LAKE
AMAZON
SPARK EMR
AMAZON S3
FORECAST
PLANSNETWORK BUILDER
TOOLS
SYSTEM
DEPLOYMENT
MONITORING AND
VISUALIZATION
ANALYSIS
TOOLS
Italy to Austria – the week after lockdown
Network design – pandemic impact
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Working backward from Business Outcomes
Monitor
Resiliency
Index
Reduce
Inventory
Stock Outs
Reduce
Inventory
Excess
Rationalize
Item
Catalog
Reduce
Freight
Expedites
Reduce
Supplier
Charge Backs
Improve
Forecast
Accuracy
APIs
RDSMySQL, PostgreSQL,
MariaDB, Oracle,
SQL Server,
DynamoDBKey value, Document
NeptuneGraph
TimestreamTime Series
QLDBLedger Database
RedshiftData warehousing
EMRHadoop + Spark
Kinesis Data Analytics Real time Analytics
Elasticsearch ServiceOperational Analytics
AthenaInteractive analytics
S3Object storage
AI & ML
Analytics
API GatewayRest & HTTP APIs
AppSyncGraph QL
SageMakerMachine Learning Toolbox
ForecastDemand Forecasting
Ingest
IoT CoreIoT Message Broker
Transfer for SFTPSecure data access
Data Platform
GlueETL & Data Catalog
Data SyncAuto data sync
EventBridgeEvent bus service
Visualization
QuickSightBI Dashboards
AmplifyWeb application framework
Supply Chain Framework
Weather Social Macro
External Data
SAP JDA Infor
My ERP & IT Systems
…
Partner Eco System
Transporters, 3PLs,
Suppliers, Customers
Business
Use Cases
Supply Chain
Control Tower
Data Sources
....
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved.supply chain
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential24
Common Scheduling Challenges
1. Scheduling driven by manual subset of constraints from tribal knowledge (shared equipment,
similar run times, labor, testing time, sequencing, container, ingredient inventory levels)
2. Constraint rules simplified & applied universally (X concurrent lines @ any time)
3. Inability to simultaneously consider demand constraints, network constraints, SKU constraints and
capacity constraints
• Demand constraints: product segment, expedites, new products, pull forward, push back
• Network constraints: in-transit lead time; cycle time
• SKU constraints: ingredient availability, expiration dates, batch size, change-over, yield
• Capacity constraints: non-MFG capacity, sequencing, resource/skills
4. Scheduling in hourly buckets vs. lower level (erodes capacity)
5. Inability to dynamically respond to changes in demand & supply, and update plans
6. Inability to conduct what-if scenarios to optimize & tune plan (e.g. pull forward & push back
orders, batch size, sequencing, test times, key ingredient inventory, labor, promise dates)
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential
Track & Trace,
Logistics Optimization
Automated
Fulfillment
Digital Twin
& Simulation
Automated
Replenishment
360o Situational
AwarenessAutonomous
Planning
PLAN BUY MAKE STORE DELIVER
Smart Supply Chain Platform
Next Gen Supply Chain: Autonomous
• Supplier prioritization
based on SKU specific
performance• Supplier B2B & predictive
ETAs
• Product engineering• IoT, robotics, computer
vision, automation• 3D printing
• Automated receiving• Random storage• Robotics, packaging • Dynamic product picking
• Logistics insourcing• Last mile deep learning• Drones
1. Real-time Inventory Control
2. End-to-End Visibility
3. Actionable Ecosystem
4. Autonomous & Optimized Micro
Supply Chain
Key Attributes:
• Forecast 480M ASINs,
10k post codes,
days/hours• ML Inventory planning
incorporate velocity of products
Amazon
Examples
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Real Time Visibility
Inventory Tracking
Order Tracking
Real Time IoT Updates
Item Condition Monitoring
KPIs & Trends
Progressively increasing value with actionable insights
Predictive Analytics
Projected Stock Outs
Accurate ETA
Supply Disruptions
Root Cause Analytics
Machine Breakdowns
+ Prescriptive Guidance
What-If Simulations
Forecast Adjustments
Capacity Optimization
Last Minute Allocations
Freight Optimization
+ Autonomous
Automated Workflows
Incremental replanning
Partner Collaboration
Reduced Human Errors
Continuous Improvement
+
Working backward from Business OutcomesBringing data to actionable insights
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Final thoughts!
• If you want to innovate you will fail
• If you want to innovate you will be misunderstood
• If you want to innovate you must build it in and not bolt it on
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
You don’t add innovation to an organization
You get out of its way!
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
supply chain
Digital Supply Chain
John McFallGlobal Specialty Practice – Supply Chain and Operational Excellence
Johnmcfall5
+44 7920 412275
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Q&A
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Q&A Panel
Henrik Vikberg
Industry Lead
Manufacturing
EMEA AWS
Please post your questions in the chat
John McFall
Global Advisor in
Supply Chain
AWS
Ramzi Ben Romdhane
Industry Lead
Manufacturing France
AWS
(Moderator)
© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
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© 2020, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Amazon Confidential and Trademark.
Manufacturing Webinar Series
MON
Oct 19AWS in Manufacturing
TUE
Oct 20Reinventing Product Design with AWS
WED
Oct 21Smart Factory & AWS
THU
Oct 22Supply Chain Reinvention
FRI
Oct 23SAP in the Cloud for Manufacturers