STRATEGIC - DPSA

STRATEGIC

Annual Report 2012Department of Public Service and Administration

1Department of Public Service and Administration - ANNUAL REPORT 2011/12 Department of Public Service and Administration - ANNUAL REPORT 2011/12

Annual report 2011/12 - Department of Public Service and Administration

Published by the Department of Public Service and Administration, Private bag X916, Pretoria 0001© Department of Public Service and Administration, 2012

Users may apply or process this data, provided the Department of Public Service and Administration (DPSA) is acknowledged as the original source of the data; that it is specified that the application and/ or analysis is the results of the user’s independent processing of the data; and that neither the basic data nor any reprocessed version or application thereof may be sold or offered for sale in any form whatsoever without prior permission from the Department of Public Service and Administration.

Annual report 2011/12 Department of Public Service and Administration, South Africa, Pretoria, 2012

ISBN: 978-0-621-41228-4RP267/2012

i. Annual reports- Department of Public Service and Administration

This report is available on the DPSA’s website: www.dpsa.gov.za and the following libraries:

1. National Library of S.A. Pretoria Campus (NLSA-Pta)

2. National Film, Video & Sound Archives (NFA)

3. Msunduzi Municipal Library Services (MLS)

4. National Library of South Africa – Cape Town Campus (NLSA-CT)

5. Legal Deposit Library Section, Mangaung Library Services (MLS)

6. Legal Deposit Section, Library of Parliament

7. The Constitutional Court of South Africa

2 Department of Public Service and Administration - ANNUAL REPORT 2011/12

ANNUAL REPORT 2011/12

DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION


TABLE OF CONTENTS Accounting Officer’s Overview

1. GENERAL INFORMATION Vision, Mission and Values Legislative Mandate Entities Reporting to the Minister Organisational Structure

2. INFORMATION ON PREDETERMINED OBJECTIVES 2.1 Overall Performance 2.1.1 Voted Funds 2.1.2 Aim of vote 2.1.3 Strategic Outcome Oriented Goals 2.1.4 Overview of the service delivery environment for 2011/12 2.1.5 Overview of the organisational environment for 2011/12 2.1.6 Key policy developments and legislative changes 2.1.7 Departmental revenue, expenditure, and other specific topics 2.1.8 Departmental expenditure 2.1.9 Transfer payments (if applicable) 2.1.10 Public Entities 2.1.11 Conditional grants and earmarked funds 2.1.12 Capital investment, maintenance and asset management plan

2.2 Programme Performance

3. ANNUAL FINANCIAL STATEMENTS 3.1. Report of the Audit Committee 3.2. Report of the Accounting Officer 3.3. Report of the Auditor-General 3.4. Appropriation Statement 3.5. Notes to the Appropriation Statements 3.6. Statement of Financial Performance 3.7. Statement of Financial Position 3.8. Statement of Changes in Net Assets 3.9. Cash Flow Statement 3.10. Notes to the Annual Financial Statements (including Accounting policies) 3.11. Disclosures Notes to the Annual Financial Statements 3.12. Annexures (Unauduted Supplimentary schedules)

4. HUMAN RESOURCE MANAGEMENT

5. OTHER INFORMATION 5.1. Acronyms 5.3. List of contact Details

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It gives me great pleasure to submit the Annual Report of the Department of Public Service and Administration for the 2011/12 financial year. Having joined the Department as Director General only in November 2011, a key priority was to provide the necessary administrative leadership to ensure that the existing commitments are honoured, including addressing the challenges that had been identified by the Auditor-General in the previous financial year.

As a result of all these efforts, we are pleased that not only have we achieved a financially unqualified audit opinion, but that there also no findings on the Department’s performance information. With Human Resource Management and Development continuing to serve as a pillar for effective service delivery, the Department conducted an analysis of skills gaps for SMS members in 46 departments, and completed a draft policy on compulsory SMS capacity development. Human Resource Management practitioners were also work-shopped on the effective use of competency assessments. In an effort to reduce the vacancy rate and improve the recruitment process through conducting research and developing appropriate interventions; a Strategy to improve recruitment and retention in the Public Service has been developed and approved. The

strategy also provides additional opportunities for the recruitment of people with disabilities for the Public Service to reach the 2% equity target for this group.

As part of its strategy to achieve labour peace and to build a constructive and mutually beneficial relationship with organized labour, the Department entered into negotiations with employee representatives in the Public Service Coordinating Bargaining Council (PSCBC) towards a multi-term wage agreement. Although the agreement had not been concluded by the end of the financial year, the necessary ground work had already been done to facilitate the conclusion of such an agreement. The Department has also succeeded in establishing a Labour Relations and Negotiations Forum. The purpose of this Forum is to consult on labour relations matters, ensure synergy in the implementation of policies developed by the DPSA and collective agreements signed at the PSCBC and the General Public Service Sectoral Bargaining Council (GPSSBC).

The gender sensitive rights based HIV and AIDS Mainstreaming Guidelines were developed and issued for implementation in the Public Service. The guidelines were used by Departments to develop their operational plans on HIV and AIDS, STIs and TB, which in turn informed the national operational plan on HIV and AIDS STIs and TB.

As part of the process of effectively managing ICT expenditure in government, DPSA in conjunction with National Treasury developed new ICT related Standards Chart of Account (SCOA) Codes to enable the recording of ICT expenditure according to defined ICT categories and services. This SCOA codes will be implemented during the 2012/13 financial year. A draft ICT Corporate Governance Framework was also completed. Once approved, the Framework will be utilized by departments to promote effective ICT governance, a matter which the Auditor General has previously raised as an area of concern in the Public Service.

Ultimately, the performance of the Public Service gets measured on the extent to which there is effective and efficient service delivery. It is against this background that the Department completed a draft Service Delivery Planning Framework. The framework contains methodologies that will guide departments on how to develop service delivery models, undertake business process quality management, put in place standard operating procedures, and determine unit costs, among other things.

One of the mechanisms through which government makes service delivery accessible and efficient is the use of one-stop centres known as Thusong Service Centres. At the beginning of 2011, and under the leadership of DPSA, a pilot Urban Thusong Service Centre at Maponya Mall in Soweto opened its doors. The Centre

ACCOUNTING OFFICER’S OVERVIEW

DPSA Strategic Plan 2012-2015 3

OFFICIAL SIGN-OFFIt is hereby certified that this Strategic Plan:

• was developed by the management of the Department of Public

Service and Administration’s under the guidance of the Minister;

• takes into account all the relevant policies, legislation and other

mandates for which the Department of Public Service and

Administrations is responsible; and

• accurately reflects the strategic outcomes oriented goals

and objectives which the Department of Public Service and

Administrations will endeavour to achieve over the Medium Term

Strategic Plan period

Mr. Masilo Makhura Signature: ___________________________Chief Financial Officer

Ms. Rhulani Makhubela Signature: ___________________________Acting Deputy Director General: Corporate Services

Mr. Mashwahle Diphofa Signature: ___________________________Accounting Officer

Director-General


has since continued to offer a variety of services under one roof to citizens. The Departments and Agencies, including Department of Labour, Department of Home Affairs, Gauteng Department of Finance, Gauteng Department of Roads and Transport, National Youth Development Agency and Gauteng Enterprise Propeller are providing a range of services to the people of Soweto in an integrated manner.

The Department further conducted extensive employee satisfaction surveys in the DPSA, Northern Cape and Eastern Cape Offices of the Premier. These surveys provide crucial information on how employees experience the workplace, and on what needs to be done to improve the situation.

The 2011/12 financial year has certainly been both exciting and challenging. The Department is well aware of the fact that it needs to do more to achieve optimal levels of performance, and in the period ahead we will sharpen of our strategies and beef up our capacity to ensure that we have a bigger impact on the performance of the Public Service.

I wish to thank the late Minister for Public Service and Administration, Mr Radhakrishna L Padayachie (Roy), for his leadership of the Department during the last half of the 2011/12 financial year. May his soul rest in peace.

My sincere appreciation also goes to Minister Lindiwe Sisulu and Deputy Minister Ayanda Dlodlo who continues to steer the Department to raise the bar and perform better, and under whose leadership this Annual Report was prepared. Last but certainly not least, thanks to Team DPSA, the team of men and women on whom the work of this Department depends.

Mashwahle Diphofa

Director General

Department of Public Service and Administration


1. GENERAL INFORMATIONVISION

An efficient, effective and development-oriented public service

MISSION

· Ensuring an empowered, fair and inclusive citizenship· Supporting the Ministry in leading public service transformation· Providing professional advice and support to ensure public service excellence and good governance

VALUE STATEMENT

An exemplary, professional, ethical and accountable department embodying the principles of Batho Pele and committed to service excellence

LEGISLATIVE MANDATES According to the Public Service Act (PSA) of 1994, as amended, the Minister for the Public Service and Administration is responsible for establishing norms and standards relating to:

(a) The functions of the public service;(b) The organisational structures and establishments of departments and other organisational and governance

arrangements in the public service; (c) The conditions of service and other employment practices for employees; (d) Labour relations in the public service; (e) Health and wellness of employees; (f) Information management in the public service; (g) Electronic government (i.e. the use of information and communication technologies in the public service to

improve its internal functioning and to render services to the public); (h) Integrity, ethics, conduct and anti-corruption in the public service; and (i) Transformation, reform, innovation and any other matter to improve the effectiveness and efficiency of the

public service and its service delivery to the public.

The MPSA is consequently, responsible for providing the institutional arrangements and governance framework to ensure an efficient and effective public service by among other things, ensuring that its people, processes and technologies are aligned to support the fundamental requirement of government for good public administration; ensure the continual improvement in the cost, quality, access, responsiveness and speed of service delivery to citizens; and address the transformation challenges faced by a developmental state.

LIST OF ALL LEGISLATION TABLED IN PARLIAMENT DURING 2011/12 FINANCIAL YEAR.

No legislation was tabled in parliament during the 2011/12 financial year.


ENTITIES REPORTING TO THE MINISTER

Name of the entity State legislation that established the entity

Brief description of the nature ofthe entity’s business

Department of Public Service and Administration (DPSA)

Constitution of the Republic of South AfricaPublic Service ActPublic Service Regulations

Policy Development and enforcement in the public service

Public Administration Leadership and Management Academy (Palama)

Public Service Act Coordination of skills development in the public service

State Information Technology Agency (SITA)

SITA Act (Act 88 of 1998 as amended by Act 38 of 2002)

Leveraging information and communication technologies (ICT) in the public service

Centre for Public Service Innovation (CPSI)

Public Service ActPublic Service Regulations

Unlocking innovation in the public service


ORGANISATIONAL STRUCTUREM

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2. INFORMATION ON PREDETERMINED OBJECTIVES2.1 Overall Performance

2.1.1 Voted Funds

Main Appropriation Adjusted Appropriation Actual Amount Spent(Over)/Under Expenditure

R’000 R’000 R’000 R’000

690,069 690,153 645,469 44,684Responsible Minister Ms LN Sisulu, MPAdministering department

Department of Public Service and Administration

Accounting Officer Mr. Mashwahle Diphofa

2.1.2 Aim of vote

Lead the modernisation of the public service, through a generally applicable framework of norms andstandards, to improve service delivery.

2.1.3 Strategic Outcome Oriented Goals

In the Revised Strategic Plan for 2011/12 the department identified the following 10 strategic objectives;

1. Service delivery quality and access

The department will be working towards improved and more effective public sector accountability by ensuring that the Batho Pele principles are further entrenched in the public service. It has introduced a measure for assessing the impact of Batho Pele across all spheres of government, and a Batho Pele impact assessment concept document will be developed and institutionalised in all sectors of government, starting with the health, education, criminal justice and governance and administration sectors. Another important initiative for improving service delivery and access is the Khaedu project, an integral part of the Batho Pele revitalization strategy. The objectives of the project are to: equip all senior management service members with a basic management tool kit for problem identification, analysis and resolution; expose senior management service members from all departments to service delivery issues at the coalface, and monitor and evaluate its implementation to ensure that the toolkit is understood and used.

2. Effective systems, structures and processes

The department will lead the continual development of the human resource module of the integrated financial management system. The system aims to consolidate and replace ageing financial and human resource systems with modern integrated financial management systems to enhance integrity and effectiveness in the public service. Over the medium term, the department will implement this component of the system in 14 selected national and provincial departments.

3. Leverage ICT as a strategic resource for the e-government strategy

The next generation e-government strategy is a critical ICT initiative that aims to automate and modernize platforms through which government conducts business and renders services, largely using mobile technology platforms. A conceptual framework has been developed for the implementation of an e-government prototype platform that will e-enable these pro-poor services: registration of birth and identity documents; notification of death; registration for foster care and pension grants; and application for maintenance orders. Over the medium term, the department will focus on developing an actual platform from the prototype and having 50 automated e-government services operational by the end of 2013/14. The department will also continue improving frontline services by providing ICT connectivity at all Thusong service centres.


4. Effective recruitment practices and human resource development in the public service

The department will continue to support the development of human resource training programmes designed to improve the development of human resource managers in the public service. It will also continue to develop and implement policies for more effective learnerships and internships.

5. Efficient human resource management, practices, norms and standards

The department will be conducting an analysis of organisational and senior management services skills gaps in 46 government departments, from which policies and guidelines for compulsory development programmes will be developed. The outer years of the MTEF period will focus on the implementation of these policies. The department will also focus on developing policy interventions to improve the recruitment process in the public service.

6. Healthy, safe working environments for all public servants

The department developed the employee health and wellness framework in 2008, from which a number of policies were developed. Over the medium term, the department will be monitoring and evaluating departments’ implementation plans on employee health and wellness with the necessary tools and technologies. The department will also provide the necessary support to ensure that 80 per cent of prioritised departments are implementing employee health and wellness programmes thoroughly.

7. Appropriate governance structures and decision-making

As part of ensuring appropriate governance structures and decision making, the department will develop policies and guidelines for governance and management structures. During the first year of the MTEF period, the department will mainly focus on institutionalising these policies and guidelines, while the outer years will focus on providing support for implementation.

8. Citizen engagement and public participation

Under this priority, the department will be conducting engagements with stakeholders to reflect citizens’ needs, conduct a survey to determine the level of citizens’ awareness of their rights, and develop norms and standards for community development workers’ engagement with communities.

9. Effective tackling of corruption

To contribute to lowering the levels of corruption in the public service, the department will focus on improving IT security in the public service. The department plans to reduce transgression in relation to financial systems and security risks to government systems and information by developing and implementing a vulnerability assessment programme.

10. Contribution towards improved public service and administration in Africa and international arena

The department will continue to contribute to the African Peer Review Mechanism by implementing the national programme of action.

2.1.4 Overview of the service delivery environment

Within the legislative mandate of the dpsa, the department is mandated to regulate human resource management and development practices; guide on governance and organizational structuring; maintain sound labour relations; ensure the modernization of the public service through e-government mechanisms and service delivery strategies and ensure that anti-corruption strategies and structures are put in place to oversee the functioning of the Public Service. Through legislative frameworks and instruments, departments nationally and provincially to, amongst other things, develop and integrate strategic plans, operational plans and human resource strategies; and conduct performance evaluations. The government and in particular the Department of Public Service and Administration (DPSA) and the Public Service Commission (PSC) have put


in place credible frameworks to inform the implementation of the strategic aspect of the human resource management value chain.

In the area of human resource management and development many departments still fail to implement these frameworks effectively. The Public Service continues to face substantial challenges around strategic planning, human resource management and development, and career pathing. The amount of time and resources spent on support provided by the Department including support to departments that have been placed under administration in terms of Human Resource Management practices testifies to the extent of the challenges and need for support. Furthermore, the capacities, both the individual capability of the implementers as well as the organizational capacity (e.g. implementation models, best practice documentation and monitoring and evaluation systems) still remain inadequate.

In the year under review, the department provided training, technical and advisory support to 85 departments in the implementation of the HR Connect project, Employee Health and Wellness, Gender and disability mainstreaming as well as human resources development matters. The department also provided support to the DPME to develop and pilot the draft Management Performance Assessment Tool (MPAT) to measure organisational performance.

In the area of Labour Relations and remuneration the department is tasked with managing the wage bill of the public service, developing policy frameworks and guidelines on the management of discipline including grievance procedure, disciplinary code and procedure and managing disputes of interest and right declared in bargaining councils and labour courts. In order to develop these policy frameworks the Branch is required to conduct research on trend analyse and provide reports on these aspects to Parliament and all other relevant stakeholders.

The department also provides support and advise on labour relations, remuneration and conditions of service policies to Cabinet, Mandate Committee, MinComBud, national, provincial departments. The department also monitors the implementation of the various policies and evaluates their efficacy.

In the year under review departments were assisted with disciplinary hearings and arbitrations; this included the provision of presiding officers and prosecutors (initiators). Expert testimony was provided on hearings, e.g. OSDs, Foreign Service Dispensation and Incapacity Leave disputes over the interpretation, implementation and application of these policies. Training on labour relations and negotiations matters was provided to public servants.

Some of the challenges experienced in implementing the above mentioned activities and services have included protracted negotiations on salaries and conditions of service and Inadequate cooperation from departments in providing responses to requests for information (such as surveys), and a lack of enabling legislation to implement Single Public Service initiatives.

In the area of information technology in the public service the department is tasked with the development of regulatory frameworks to guide how ICT is managed including its procurement, maintenance, automation, IT security and modernization of platforms through which government conducts business and renders services. One of the key challenges experienced within the ICT space in the public service has been the lack of relevant ICT policies and frameworks and guidelines. In the year under review the DPSA has started with the development of the IT Governance framework. In order to strengthen the governance arrangements in the areas of ICT security a draft IT security policy has been developed for consultation.

As part of the process of promoting effective management of ICT expenditure in the public service the DPSA in conjunction with National Treasury have developed new Standards Chart of Account (SCOA) Codes to enable the recording of ICT expenditure according to defined ICT categories and services. These SCOA codes will be implemented in the 2012/13 financial year. The department has also initiated a process to validate the status of the existing ICT infrastructure in the connected centres.

A few libraries in the Free State have been connected using Thusong Virtual Private Network (VPN); a similar solution will be rolled out to other provinces in the near future.

In the area of service delivery and organisational transformation, the department’s mandate is to support national and provincial departments on issues of service delivery improvement and ensuring that the principles of Batho Pele as indicated in the Batho Pele Revitalization Strategy (2004) and the 1997 White Paper on Transforming the Public service Delivery are implemented


throughout the public service, as well as ensuring proper defensible organizational structures and job descriptions.

The DPSA has made observations throughout the years that there is a lack of basic frameworks, methodologies, norms and standards as well as toolkits to enhance delivery of government services. In the year under review, the department developed critical and necessary service delivery frameworks, methodologies and toolkits to assist departments to amongst others, develop baseline indicators to measure effectiveness and efficiency of the business processes.

The department also hosted numerous consultative and implementation workshops which focused on areas of Service Delivery Planning, the effectiveness and efficiency of business processes, access norms and the design and implementation of Service Delivery Improvement Plans (SDIPs) and Service Charters . Capacity building and advocacy workshops were held to sensitize departments on the minimum levels of delegations. Empowerment workshops were conducted for Community Development Workers in all nine provinces to, among others, assess the capacity needs for the community development workers, and define the specialised roles and responsibilities for different categories of CDWs and to monitor the implementation of the CDW master-plan.

The department also identified a need for uniform generic organisational structuring practices, processes and procedures and hence conducted nine workshops with provincial EXCOs after endorsement from Cabinet. Technical support was provided in the development of Sector generic structures for Provincial Departments of education, Provincial Department of Social Development, corporate management support and Provincial Offices of the Premiers. Research work was concluded on a uniform job grading system which will inform the compensable and comparable worth of jobs within the public service.

Implementation support was offered to 106 provincial departments on the implementation of PERSAL Cleanup Strategy and Guidelines. This initiative is aimed at ensuring that PERSAL data is reliable and can be used in strategic decision making by departments.

In order to contribute to public administration reform in the continent and internationally the department has continued to provide facilitative and coordinated support to MPSA participation in the Ministerial Bureau of African Ministers programme on governance and public administration. In this regard, the department has provided support in the facilitation and coordination of Ministerial attendance at Bureau meetings and the implementation of thematic areas which South Africa champions.

Continued support was offered to the Democratic Republic of Congo’s Post Conflict Reconstruction effort towards fulfilling the MPSA mandate within the Global Post Conflict Reconstruction and Development (PCRD) Agreement. In the same period DPSA witnessed an increased interest in learning tours to benchmark on the country’s service delivery improvement initiatives. These study tours comprised countries from the continent, Europe and Asia.

As part of the department’s ongoing efforts to support the combating of corruption within the public service a training programme for anti-corruption practitioners was rolled out to national departments . In honouring its commitment to international conventions on anticorruption, the department presented the oral report on the implementation of the recommendations of the RSA Phase 2 evaluation to the OECD Working Group on Bribery in June 2011.

The development of the Single Public Service Legislative Framework was not completed because further discussions on the best option to develop and implement were still under consideration. Ancillary work related to the SPS such as the conducting of a Personnel Expenditure Review that includes a review and updating of the costing exercise that was done in 2008, continued implementation of the Geographic Information System and access studies, and the development of Integrated Service Delivery Models is in progress and in various phases of finalisation. A pilot Urban Thusong Service Centre in Soweto opened its doors on the 1st of February 2011 and by the end of March 2012 had provided over 100 000 services to the people of Soweto and the surrounding areas. Services rendered include the issuing of Identity Documents, Birth Certificates, Passports, processing of Unemployment Insurance Funds applications and issuing of driver’s license. Services from the National Youth Development Agency, the Gauteng Enterprise Propeller, and the Gauteng Department of Finance were also provided.

The department monitored the implementation of the Delivery Agreement for Outcome 12 and coordinated the development of the quarterly an annual progress reports to the Governance and Administration Cluster and Cabinet.


2.1.5 Overview of the organisational environment for 2011/12

The organisational structure and post establishment of the DPSA as at the end of March 2012 reflected a staff compliment of 405 officials, with an average vacancy rate of 13.3%. During the period under review the Department removed all unfunded posts from its structure on PERSAL. The Department continued to fill all critical posts during this time although it still faced turn-around challenges as it had to work in partnership with other role-players in the recruitment process. The department still faces a compensation budget challenge that hampers the filling of all its core and critical posts.

In November 2011 Mr. Mashwahle Diphofa joined the department as the Director General.

2.1.6 Key policy developments and legislative changes

During 2011/12 there were no changes to policies or legislation in the area of public administration and governance that have affected the department’s strategic objectives and operations. However, as result of the New National Strategic Plan on HIV and AIDS STI and TB management (NSP) for 2012-2016 which was launched by the President on the 1st December 2011, the HIV and TB policy for the Public Service (which was aligned with the NSP 2007-2011) must now be re-aligned with the new NSP 2012-2016. Similarly there is a draft National Strategic Plan on non communicable diseases for 2012-2016 which must also be aligned with the EHWSF and existing policies. Furthermore, there are new regulations on the control of tobacco use in enclosed and semi-enclosed environments which have been published for consultation with different stakeholders. Upon completion of the NSP for non communicable diseases and the tobacco control regulations, the EHWSF and policies and guidelines for the public service must also be aligned.

The review of the Policy on Women’s Empowerment and Gender Equality by the Department of Women, Children and people with Disabilities and the Employment Equity Act will also have an impact on the work of the department and in particular, its human resource capacity to absorb additional responsibilities.

2.1.7 Departmental revenue

Department receipts for 2011/12 were generated from parking fees, interest on bursary debts, commission on insurances and the recovery of the previous year’s expenditure. Due to the nature of the activities carried out by the department, it is not required from the department to collect revenue as a core function.

Tax revenue

2008/09

Actual

R’000

2009/10

Actual

R’000

2010/11

Actual

R’000

2011/12

Target

R’000

2011/12

Actual

R’000

% of

Deviation

From target

Sales of goods and services produced by departments

220 231 268 310 250 19.35%

Non-tax revenue - - - - - -

Transfers received - - - - 84 (100%)

Sales of capital assets (Capital Revenue) - - - - - -

Vehicle/Furniture - 1 064 - - - -

Financial transactions (Recovery of loans and advances)

278 114 1 830 430 200 53.49%

TOTAL DEPARTMENTAL RECEIPTS 498 1 409 2 098 740 534 27.84%


2.1.8 Departmental expenditure

ProgrammesVoted for 2010/11

Roll-overs and

adjustmentsVirement Total voted

Actual expenditure

Variance

R'000 R'000 R'000 R'000 R'000 R'000

1. Administration 165,259 4,404 -5,197 164,466 150,329 14,137

2. Human Resource Management and Development

33,966 2,286 - 36,252 32,120 4,132

3. Labour Relations and Remuneration Management

23,273 2,696 1,200 27,169 24,578 2,591

4. Public Sector Information and Communication Technology Management

40,862 -1,705 - 39,157 34,704 4,453

5. Service Delivery and Organisational Transformation

204,843 -1,613 7,861 211,091 210,731 360

6. Governance and International Relations

221,866 -5,984 -3,864 212,018 193,007 19,011

Total 690,069 84 - 690,153 645,469 44,684

The original appropriation for the department as at 1 April 2011 was R690.069 million. The amount was increased by R84 000 in the Adjusted Estimates increasing the total appropriation to R690.153 million.

• The increase was due to an amount of R84 000 the department received as a cash sponsorship from Systems Applications Products South Africa, which was used for expenditure relating to the department’s annual budget vote speech.

During the year under review virements between the programmes were applied after the adjusted estimates mainly;

• To supplement the budget of the of the sub programme: Conditions of Services to assist with the identified shortfalls on the mandatory governments employees housing project

• The transfer payment to the Public Service Education and Training Authority was increased to supplement the Public Service Education and Training Authority’s operational budget.

• To supplement the budget of the Centre of Public Service Innovation to mainly fund the compensation payment to the head of the CPSI, additional cost related to the Minister’s accommodation at the CPSI and phase 2 of the Multi-media Innovation Centre.

• To supplement the budget of the sub programme: Service Delivery Improvement Mechanisms to process the claim from the Government Communications Information Systems (GCIS) for the marketing expenditure for the public service week.


2.1.9 Transfer payments

During the reporting period the department did not make transfer payments to the State Information Technology Agency (SITA), but transfers were made to the Public Service Commission (PSC), Public Sector Education and Training Authority (PSETA) and the Public Administration Leadership and Management Academy (PALAMA).

2.1.10 Public Entities

State Information Technology Agency (SITA)

2.1.11 Conditional Grants

The department does not pay any conditional grants.

2.1.12 Capital investments, maintenance and asset management plan

Capital investments

The department does not have any capital investments.

Maintenance

The department leases its property through the Department of Public Works.

Asset Management

No major maintenance projects were undertaken during the period under review.


2.2. PROGRAMME PERFORMANCEThe activities of the Department of Public Service and Administration are organized in the following programmes:

Programme 1: Administration

Programme 2: Human Resource Management and Development

Programme 3: Labour Relations and Remuneration Management

Programme 4: Public Sector Information and Communication Technology Management

Programme 5: Service Delivery and Organizational Transformation

Programme 6: Governance and International Relations

PROGRAMME 1: ADMINISTRATION

Programme Purpose: Provide policy, strategic leadership and overall management of the department.

Strategic objectives

1) Provide political leadership to the institutions within the MPSA portfolio.

2) Provide administration and management function to the department through Information Technology, Human Capital Management, Security services, Facilities Management and Communications.

3) Support the Director General in the overall leadership and management of the department and coordinate programme of action of the G&A Cluster.

4)Coordinate the monitoring and evaluation of institutional programme performance within government regulations. Conduct project management capacity development workshops within the department to facilitate standardization; coordinate and source donor support for the department’s strategic objectives.

5) Manage financial planning, the budget, financial assets, liability, accounting and accountability, property and inventory management and ensure the integrity of financial information and systems.

6) Provide legal support and legal administration to the department as a whole and ensure that the department complies with all legal regulations.

7) Support the Director General by conducting auditing of the department’s finances, systems and processes. Implement risk management processes and build a culture of risk management by ensuring that all major risks in the department are identified, managed and reported on and monitor the entire risk profile of the department.

8) Provide strategic communications support to the Ministry and the department.

9) Provide human resource management and development services and support to the department.

Achievements against the performance Indicators and targets for 2011/12

1) Accurate financial statements reflecting the status of budget spending in the department for the 2011/12 financial year were compiled and submitted to the Accounting Officer, Executive Authority and National Treasury on time.

2) The department’s annual budget was effectively managed with rollover requests, MTEF submissions, adjusted estimates submitted to National Treasury on stipulated datelines.

3) Monthly financial reports were compiled over the course of the year and submitted within the required deadlines to the


Accounting Officer, Executive Authority and National Treasury.

4) The MyDG blog was developed and went live on Kopanong intranet. The purpose of the blog is to allow the staff members and DG to share ideas and solutions to problems within the department. Sub-websites for Human Capital Management (HCM) and Office of the Chief Finance Officer were also developed on the Kopanong intranet.

5) The department’s governance and management committees were regularly convened as planned.

6) The office of the Director General submitted quarterly reports on the implementation of the Delivery Agreement for Outcome 12 to the G&A Cluster and Cabinet.

7) All identified priority posts were graded before advertising during the financial year.

8) Staff members were trained as peer educators and support groups were formed within the department in an effort to enhance HIV/AIDS and TB awareness amongst staff.

9) Staff members were also trained in basic labour relations in the workplace. The training was focused on training staff as investigative officers and chairpersons during labour relations cases.

10) The department’s strategic plan for 2012-2015 was successfully tabled in Parliament in March 2012.

11) Audit plans for the year were developed and approved by the department’s Audit Committee and 100% of all projects in the annual audit plan were successfully executed and reports were produced and discussed with relevant managers.

12) The department’s internal and external communication strategies and action plans were implemented


PRO

GR

AM

ME

1: A

DM

INIS

TRAT

ION

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Sub

mitt

ed In

terim

A

nnua

l Fin

anci

al

Sta

tem

ents

Acc

urat

e Fi

nanc

ial

info

rmat

ion

and

repo

rts

Inte

rim fi

nanc

ial

stat

emen

ts w

ere

subm

itted

on

30

Dec

embe

r 201

0.

1A

ccur

ate

Fina

ncia

l inf

orm

atio

n in

th

e A

nnua

l Fin

anci

al S

tate

men

ts

subm

itted

Ach

ieve

d

Fina

ncia

l Sta

tem

ents

whi

ch w

ere

due

on th

e 31

May

201

1 w

ere

subm

itted

Offi

ce o

f the

Chi

ef

Fina

nce

Offi

cer (

OC

FO) /

S

uppl

y C

hain

Effe

ctiv

e an

d ef

ficie

nt

budg

et m

anag

emen

tR

ollo

ver R

eque

st

subm

itted

. M

TEF

subm

issi

on

subm

itted

and

A

djus

ted

Est

imat

es

subm

itted

The

2011

EN

E w

as

final

ised

on

sche

dule

an

d th

e N

ew b

udge

t st

ruct

ure

capt

ured

for 1

A

pril

2011

2R

ollo

ver R

eque

st, M

TEF

subm

issi

on,

Adj

uste

d E

stim

ates

su

bmitt

ed to

Nat

iona

l Tre

asur

y

Ach

ieve

d

Rol

love

r Req

uest

, MTE

F su

bmis

sion

, A

djus

ted

Est

imat

es w

ere

subm

itted

to

Nat

iona

l Tre

asur

y by

the

requ

ired

dead

lines

Offi

ce o

f the

Chi

ef

Fina

nce

Offi

cer (

OC

FO) /

S

uppl

y C

hain

Rep

orts

to

the

Acc

ount

ing

Offi

cer,

Exe

cutiv

e A

utho

rity

and

Nat

iona

l Tr

easu

ry o

n th

e m

onth

ly e

xpen

ditu

re,

proj

ectio

ns a

nd

reve

nue

trend

s of

the

depa

rtmen

t sub

mitt

ed

with

in th

e re

quire

d de

adlin

es

Rep

orts

sub

mitt

ed

by th

e re

quire

d de

adlin

es

Qua

rterly

fina

ncia

l re

ports

wer

e de

velo

ped

and

subm

itted

to th

e A

ccou

ntin

g O

ffice

r and

N

atio

nal T

reas

ury

3R

epor

ts s

ubm

itted

on

a m

onth

ly

base

s on

the

15th

of e

ach

mon

thA

chie

ved

Rep

orts

wer

e su

bmitt

ed t

o N

atio

nal

Trea

sury

on

the

15th

of e

ach

mon

th

Offi

ce o

f the

Chi

ef

Fina

nce

Offi

cer (

OC

FO) /

S

uppl

y C

hain

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11 )

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Impr

oved

IT

gove

rnan

ce in

DP

SA

IT g

over

nanc

e fra

mew

ork

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

4IT

gov

erna

nce

fram

ewor

k do

cum

ent

for D

PS

A d

evel

oped

and

im

plem

ente

d by

Mar

ch 2

012

Not

ach

ieve

d Th

e fra

mew

ork

has

not b

een

deve

lope

d .

Cor

pora

te R

esou

rce

Man

agem

ent (

CR

M)

Rea

sons

for v

aria

nce:

Th

e D

PS

A C

orpo

rate

Ser

vice

s is

aw

aitin

g th

e go

vern

men

t wid

e IC

T go

vern

ance

fram

ewor

k ad

optio

n by

GIT

O c

ounc

il w

hich

will

info

rm th

e D

PS

A’s

wid

e IC

T go

vern

ance

fram

ewor

k.

Impl

emen

tatio

n of

Vi

deo

Con

fere

ncin

g fa

cilit

y th

at li

nks

DP

SA

Offi

ces

in P

reto

ria

with

MP

SA

Offi

ces

in

Par

liam

ent

Vide

o co

nfer

enci

ng

faci

lity

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

5Vi

deo

conf

eren

cing

faci

lity

impl

emen

ted

Not

ach

ieve

d

The

faci

lity

has

not y

et b

een

inst

alle

d

Cor

pora

te R

esou

rce

Man

agem

ent (

CR

M)


Rea

sons

for v

aria

nce:

Th

e fa

cilit

y ha

s no

t yet

bee

n ap

prov

ed b

y th

e A

ccou

ntin

g O

ffice

r for

pro

cure

men

t

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Adv

ance

d E

CM

(K

OPA

NO

NG

) fu

nctio

nalit

ies

impl

emen

ted

with

in

the

DP

SA

100%

im

plem

enta

tion

of

adva

nced

EC

M

(KO

PAN

ON

G)

func

tiona

litie

s *

Rep

lace

d w

ith

orig

inal

targ

et

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

6A

dvan

ced

EC

M (K

OPA

NO

NG

) fu

nctio

nalit

ies

impl

emen

ted

Ach

ieve

d

Sub

-site

s w

ere

deve

lope

d fo

r HR

and

Fi

nanc

e. IT

requ

ests

sys

tem

s w

ere

done

on

line.

MyD

G b

log

was

dev

elop

ed a

nd

wen

t liv

e on

Kop

anon

g D

PS

A In

trane

t

Cor

pora

te R

esou

rce

Man

agem

ent (

CR

M)

All

DP

SA

post

s gr

aded

bef

ore

adve

rtisi

nng

Num

ber o

f pos

ts

grad

ed

Pos

ts a

re J

ob-e

valu

ated

an

d gr

aded

7G

rade

all

new

pos

ts b

efor

e ad

verti

sing

A

chie

ved

All

prio

rity

post

s w

ere

grad

ed in

201

2: (a

) Le

vel 3

-5=

1 ; (

b) le

vel 9

-12=

6; (

c) le

vel

13=6

; (d

) lev

el 1

4= 2

; (e

) lev

el 1

5=1;

(f)

leve

l 16=

1

Cor

pora

te R

esou

rce

Man

agem

ent (

CR

M)

HIV

/ AID

S a

nd

TB p

roje

ct o

f th

e de

partm

ent

impl

emen

ted

Num

ber o

f pee

r ed

ucat

iona

l sup

port

grou

ps fo

rmed

Pee

r edu

cato

rs w

ere

not t

rain

ed a

nd s

uppo

rt

grou

ps n

ot e

stab

lishe

d as

pla

nned

88

Pee

r edu

cato

rs tr

aine

d an

d 5

supp

ort g

roup

s fo

rmed

viz

: H

IV/A

IDS

, Stre

ss M

anag

emen

t; Li

fe S

kills

; Chr

onic

Dis

ease

M

anag

emen

t; an

d B

erea

vem

ent

Sup

port

Gro

ups.

Ach

ieve

d

8 P

eer E

duca

tors

wer

e tra

ined

and

S

uppo

rt gr

oups

hav

e be

en fo

rmed

. A

subm

issi

on h

as b

een

draf

ted

and

will

be

rout

ed to

the

DG

to g

rant

app

rova

l for

the

supp

ort g

roup

s.

Cor

pora

te R

esou

rce

Man

agem

ent (

CR

M)

DP

SA

Sta

ff tra

ined

on

Bas

ic L

abou

r R

elat

ions

in th

e w

orkp

lace

Num

ber o

f DP

SA

staf

f tra

ined

in B

asic

La

bour

Rel

atio

ns in

th

e w

orkp

lace

15 e

mpl

oyee

s w

ere

train

ed w

hich

tran

slat

es

to 4

% o

f sta

ff tra

ined

.

9D

PS

A st

aff t

rain

ed

Ach

ieve

d

8 In

vest

igat

ing

offic

ers

and

Cha

irper

sons

w

ere

train

ed

Cor

pora

te R

esou

rce

Man

agem

ent (

CR

M)

2011

/12

and

2012

-20

15 S

trate

gic

plan

s ta

bled

in p

arlia

men

t by

the

requ

ired

dead

line

Stra

tegi

c P

lans

for

2011

/12

and

2012

/13

The

Stra

tegi

c P

lan

for

2011

/12

was

tabl

ed

in P

arlia

men

t by

the

requ

ired

dead

line

10D

evel

oped

and

tabl

ed s

trate

gic

plan

s A

chie

ved

The

Stra

tegi

c P

lan

for 2

012-

2015

was

de

velo

ped

and

tabl

ed in

Par

liam

ent i

n M

arch

201

1

Inte

grat

ed P

lann

ing

and

Pro

gram

me

Man

agem

ent (

IPP

M)

Coo

rdin

ate

plan

ning

an

d re

porti

ng w

ithin

D

PS

A

Pro

cedu

re m

anua

l Th

e m

anua

l was

und

er

deve

lopm

ent a

nd y

et

to b

e pr

esen

ted

to th

e de

partm

ents

MA

NC

O

and

EX

CO

foru

ms

befo

re a

ppro

val b

y th

e D

G

11D

evel

oped

pro

cedu

re m

anua

l for

pl

anni

ng a

nd re

porti

ngP

artly

ach

ieve

d Th

e U

pdat

ed P

roce

dura

l Gui

delin

es/

Man

ual i

s st

ill in

dra

ft fo

rm a

nd is

yet

to

be p

rese

nted

to

MA

NC

O fo

r inp

uts

and

EX

CO

for a

ppro

val

Inte

grat

ed P

lann

ing

and

Pro

gram

me

Man

agem

ent (

IPP

M)


Rea

sons

for v

aria

nce:

Th

e m

anua

l co

uld

not b

e co

mpl

eted

by

the

plan

ned

dead

line

due

to c

apac

ity c

onst

rain

ts w

ithin

the

IPP

M C

hief

Dire

ctor

ate

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Ann

ual P

erfo

rman

ce

Pla

n fo

r 201

1/12

su

bmitt

ed to

Nat

iona

l Tr

easu

ry

App

rove

d 20

11/1

2 A

nnua

l Per

form

ance

P

lan

Ann

ual p

erfo

rman

ce

plan

for 2

010/

11

was

dev

elop

ed a

nd

appr

oved

by

the

DG

12A

PP

deve

lope

d an

d su

bmitt

ed

to N

atio

nal T

reas

ury

by 1

Apr

il 20

11

Ach

ieve

d

2011

/12

AP

P w

as s

ubm

itted

to N

atio

nal T

reas

ury

Iden

tify

a co

re s

et o

f in

dica

tors

nee

ded

to

mon

itor i

nstit

utio

nal

perfo

rman

ce

Cap

acity

de

velo

pmen

t w

orks

hops

co

nduc

ted

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

13C

ondu

ct in

-yea

r and

end

ye

ar m

onito

ring

exer

cise

s in

lin

e w

ith th

e A

udito

r Gen

eral

re

quire

men

ts fo

r per

form

ance

au

ditin

g by

Mar

ch 2

012

Par

tly A

chie

ved

The

Ann

ual r

epor

t for

201

0/11

was

sub

mitt

ed to

pa

rliam

ent a

nd p

ublis

hed

on th

e D

PS

A’s

web

site

The

1st,

2nd

and

3rd

quar

ter r

epor

ts w

ere

prod

uced

and

pre

sent

ed to

MA

NC

O w

hich

is

chai

red

by th

e D

G a

nd a

lso

atte

nded

by

EX

CO

. Th

e 4t

h qu

arte

r and

Ann

ual R

epor

t hav

e be

en

deve

lope

d an

d ha

ve b

een

subm

itted

to th

e E

XC

O a

nd th

e A

G a

t the

end

of A

pril

and

May

20

12 re

spec

tivel

y.

Bra

nche

s w

ere

supp

orte

d in

the

deve

lopm

ent o

f th

eir A

nnua

l Ope

ratio

ns P

lans

A qu

arte

rly re

porti

ng s

ched

ule

for p

erfo

rman

ce

info

rmat

ion

was

inco

rpor

ated

into

the

DP

SA

corp

orat

e ca

lend

ar

Aud

it fin

ding

s by

the

AG

wer

e ad

dres

sed

The

proc

edur

e m

anua

l for

per

form

ance

in

form

atio

n pl

anni

ng a

nd re

porti

ng is

stil

l in

draf

t fo

rm a

nd th

e el

ectro

nic

repo

rting

sys

tem

was

not

de

velo

ped

Inte

grat

ed P

lann

ing

and

Pro

gram

me

Man

agem

ent (

IPP

M)

Clo

sed

audi

t gap

s fro

m p

revi

ous

year

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

App

rove

d pr

oced

ure

man

ual

for m

onito

ring

perfo

rman

ce

The

man

ual w

as u

nder

de

velo

pmen

t and

yet

to

be

pres

ente

d to

the

depa

rtmen

ts M

AN

CO

an

d E

XC

O fo

rum

s be

fore

app

rova

l by

the

DG

Ado

pted

qua

rterly

re

porti

ng s

ched

ule

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

Effe

ctiv

e co

ordi

natio

n fo

rum

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

Ele

ctro

nic

repo

rting

sy

stem

in p

lace

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

Qua

rterly

pro

gram

me

perfo

rman

ce re

ports

su

bmitt

ed to

the

DG

, E

xco

and

Nat

iona

l Tr

easu

ry

Qua

rterly

fina

ncia

l re

ports

wer

e de

velo

ped

and

subm

itted

to th

e D

G, E

xco

and

Nat

iona

l Tr

easu

ry

2011

/12

Ann

ual

Rep

ort s

ubm

itted

an

d pu

blis

hed

The

annu

al re

port

was

dev

elop

ed a

nd

subm

itted

to T

reas

ury

with

in th

e se

t dea

dlin

e


Rea

sons

for v

aria

nce:

Th

e D

PS

A’s

IT d

irect

orat

e di

d no

t hav

e th

e re

quis

ite c

apac

ity to

dev

elop

the

elec

troni

c sy

stem

and

the

serv

ice

prov

ider

cou

ld n

ot b

e pr

ocur

ed d

ue to

bud

get c

onst

rain

ts w

ithin

the

IPP

M c

hief

di

rect

orat

e. T

he p

roce

dure

man

ual c

ould

not

be

final

ized

due

to c

apac

ity c

onst

rain

ts w

ithin

the

chie

f dire

ctor

ate.

Rep

ortin

g be

twee

n th

e st

rate

gic

plan

, an

nual

per

form

ance

pl

an, b

udge

t do

cum

ents

, qua

rterly

an

d an

nual

repo

rts

Map

ped

guid

ing

docu

men

ts

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

14A

lign

of re

porti

ng b

etw

een

the

Stra

tegi

c P

lan,

Ann

ual

Per

form

ance

Pla

ns, b

udge

t do

cum

ents

and

ann

ual a

nd

quar

terly

repo

rts b

y en

d of

Ju

ne 2

011.

Ach

ieve

d

An

anal

ysis

of t

he a

lignm

ent b

etw

een

the

budg

et

vote

com

mitm

ents

, Stra

tegi

c pl

an a

nd A

PP

was

do

ne a

nd a

gui

ding

doc

umen

t was

pro

duce

d.

No

outs

tand

ing

issu

es w

ere

iden

tified

Inte

grat

ed P

lann

ing

and

Pro

gram

me

Man

agem

ent (

IPP

M)

Out

stan

ding

issu

es

build

into

the

mon

itorin

g pr

oces

s (q

uarte

rly re

porti

ng)

The

activ

ity c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

Rev

isio

n of

the

publ

ic

serv

ice

regu

latio

nsA

ppro

ved

regu

latio

nsTh

e D

raft

regu

latio

ns

wer

e no

t pub

lishe

d as

pl

anne

d

15R

evis

ed d

raft

regu

latio

ns

publ

ishe

d in

gaz

ette

and

im

plem

ente

d

Not

ach

ieve

d

The

draf

t reg

ulat

ions

hav

e no

t bee

n re

vise

d

Lega

l Ser

vice

s (L

S)

Rea

sons

for v

aria

nce:

Th

e ap

proa

ch is

to d

eal w

ith u

rgen

t am

endm

ents

to th

e cu

rren

t Reg

ulat

ions

. A n

umbe

r of r

eque

sts

for u

rgen

t am

endm

ents

to th

e R

egul

atio

ns w

ere

rece

ived

and

are

bei

ng c

onsi

dere

d.

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

S

tate

Info

rmat

ion

Tech

nolo

gy A

genc

y B

ill

The

Bill

was

not

in

trodu

ced

in p

arlia

men

t16

Sta

te in

form

atio

n ag

ency

bill

de

velo

ped

Not

ach

ieve

d

The

Sta

te in

form

atio

n ag

ency

bill

was

not

am

ende

d

Lega

l Ser

vice

s (L

S)

Rea

sons

for m

ajor

var

ianc

e:Th

ere

was

no

inst

ruct

ion

prov

ided

by

the

Min

iste

r to

Lega

l Ser

vice

s to

am

end

the

SIT

A A

ct e

ven

thou

gh L

egal

Ser

vice

s w

as a

dvis

ed to

incl

ude

the

amen

dmen

t of t

he S

ITA

Act

in th

e Le

gisl

ativ

e P

rogr

amm

e fo

r 201

1/20

12

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Inte

rnal

Aud

it P

lans

Aud

it C

omm

ittee

ap

prov

ed p

lan

Of t

he 1

7 pr

ojec

ts 1

6 w

ere

com

plet

ed. T

he 1

pr

ojec

t out

stan

ding

was

th

e in

tern

al fi

nanc

ial

cont

rols

. The

pro

ject

w

as d

efer

red

upon

re

ques

t by

finan

ce a

nd

appr

oved

by

the

audi

t co

mm

ittee

1720

11/2

012

annu

al p

lans

ap

prov

ed a

nd im

plem

ente

d A

chie

ved

Aud

it pl

ans

wer

e de

velo

ped

and

appr

oved

. 10

0% o

f all

proj

ects

in th

e A

nnua

l pla

n co

mpl

eted

Inte

rnal

Aud

it an

d R

isk

Man

agem

ent (

IA &

R)

Impr

oved

Ris

k an

d Fr

aud

man

agem

ent i

n th

e D

PS

A

App

rove

d ris

k pr

ofile

O

nly

3 of

the

6 R

isk

profi

les

wer

e co

mpl

eted

fo

r the

Adm

in,

HR

MD

and

PS

CIT

M

prog

ram

mes

18R

isk

Pro

file

Dev

elop

ed a

nd

Man

aged

Par

tly a

chie

ved

All

risk

profi

les

wer

e ap

prov

ed b

y ris

k ow

ners

(B

ranc

h H

eads

) but

the

mon

itorin

g w

as n

ot

cond

ucte

d.

Inte

rnal

Aud

it an

d R

isk

Man

agem

ent (

IA &

R)


Rea

sons

for v

aria

nce:

The

need

for t

rain

ing

of a

ll re

leva

nt e

mpl

oyee

s w

as id

entifi

ed, a

nd th

is w

ill e

nsur

e im

prov

emen

t in

the

risk

info

rmat

ion

docu

men

ted.

Thi

s w

ill in

turn

ena

bles

us

to

do a

pro

per r

isk

mon

itorin

g.

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

eTa

rget

(201

1 /1

2)A

ctua

l(201

1/12

)

Rev

iew

ed F

raud

pr

even

tion

pla

nTh

e ac

tivity

com

men

ced

in th

e 20

11/1

2 fin

anci

al

year

19Fr

aud

prev

entio

n sy

stem

im

plem

ente

d w

ithin

DP

SA

Not

ach

ieve

d

The

Frau

d pr

even

tion

syst

em w

as n

ot

impl

emen

ted

as p

lann

ed

Inte

rnal

Aud

it an

d R

isk

Man

agem

ent (

IA &

R)

Rea

sons

for v

aria

nce:

Fr

aud

Ris

k A

sses

smen

ts n

eed

to b

e fir

st c

ondu

cted

for t

he F

raud

Pre

vent

ion

Pla

n to

be

revi

ewed

to in

clud

e hi

gh ri

sk a

reas

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Stra

tegi

c E

xter

nal

Com

mun

icat

ions

S

uppo

rt

Ext

erna

l C

omm

unic

atio

ns

stra

tegy

The

DP

SA’

s

Com

mun

icat

ion

Pol

icy

has

been

de

velo

ped

and

is d

ue

to b

e pr

esen

ted

to th

e de

partm

ents

MA

NC

O

and

EX

CO

foru

ms

20C

ompl

ete

impl

emen

tatio

n of

th

e C

omm

unic

atio

ns S

trate

gy

and

Act

ion

Pla

n

Ach

ieve

d

The

Com

mun

icat

ions

Stra

tegy

and

act

ion

plan

wer

e im

plem

ente

d. W

here

the

stra

tegy

w

as n

ot im

plem

ente

d w

as in

cas

es w

here

th

e go

al p

ost w

as s

hifte

d su

ch a

s in

the

HC

T ca

mpa

ign.

Com

mun

icat

ions

Giv

e co

mm

unic

atio

n su

ppor

t to

the

DP

SA

inte

rnal

pro

gram

me

Inte

rnal

co

mm

unic

atio

ns

stra

tegy

Insi

de D

psa,

an

inte

rnal

pub

licat

ion

was

pro

duce

d on

a

daily

bas

is a

nd p

oste

d an

d se

nt to

all

staf

f via

em

ail.

Ntir

isan

o , w

hich

is a

n in

tern

al p

ublic

atio

n w

as

prod

uced

qua

rterly

and

di

strib

uted

to D

PS

A em

ploy

ees

The

Rev

ised

Stra

tegi

c P

lan

for 2

011/

12 w

as

publ

ishe

d on

the

DP

SA’

s W

ebsi

te

21 Im

plem

ent t

he s

trate

gy in

lin

e w

ith th

e st

rate

gic

plan

of

the

Cor

pora

te S

ervi

ces

of th

e D

PS

A

Ach

ieve

d

The

actio

n pl

an o

f the

com

mun

icat

ion

stra

tegy

was

impl

emen

ted.

The

doc

umen

t’s

(atta

ched

) act

ion

plan

has

a s

tatu

s re

port

indi

catin

g th

e de

liver

able

s.

Com

mun

icat

ions


PROGRAMME 2: HUMAN RESOURCE MANAGEMENT AND DEVELOPMENTProgramme Purpose: Develop, implement and monitor human resource management policies.

Strategic Objectives The programme implemented work under the following DPSA Strategic Objectives;

Strategic Objective 2: To develop effective systems, structures and processesStrategic Objective4: To ensure effective employment entry into public service and human resource development (HRD)/

cadre developmentStrategic Objective 5: To develop efficient human resource management (HRM), practices, norms and standardsStrategic Objective 6: To Promote healthy, safe working environments for all public servantsStrategic Objective 7: To ensure appropriate governance structures and decision-making

The programme also implemented work under Output 2: Human Resources Management and Development of the Delivery Agreement for Outcome 12;


1) In an effort to reduce the vacancy rate and improve the recruitment process through conducting research and developing appropriate interventions; a Strategy to improve recruitment and retention in the Public Service has been developed and approved. The strategy also provides additional opportunities for the recruitment of people with disabilities for the Public Service to reach the 2% equity target for this group.

2) HR Connect, as a methodology to measure the extent and depth of skills of public service employees, has been implemented in the outstanding departments. Skills reports are currently being generated and shared with departments, provinces and sectors, with the view of developing department/sector specific interventions to address the identified gaps.

3) A report on the analysis of skills gaps of SMS members in 46 departments was prepared as well as a report on the average time spent in a post by an SMS member. The report shows that the average time spent in a post is 3.4 years

4) Based on the skills gap analysis of SMS members, a draft directive on the mandatory training days and mandatory training programmes for senior management services has been developed and consulted at the HRM&D Policy Workshop and the DPSA’s management committee. The final directive will be issued in 2013.

5) To improve compliance to national policies on HRMD in the public service ; the programme provided technical and advisory support to departments and provinces through the hosting of workshops, policy advocacy and communication sessions (such as the HRM&D Steering Committee Meetings), organisational systems and Governance initiatives. Furthermore, Provincial visits were conducted to all provinces to consult on aspects of Output 2: Human resource management and development of the MPSA’s delivery agreement and to reflect on compliance of HRM&D prescripts.

6) 100% improvement in the number of HR plans received was achieved as compared to the previous 2009-10 financial year.

7) The IFMS HR generic template has been completed and the system has been implemented in the DPSA as the first lead/pilot site.

8) In an effort to strengthen performance management in the public service, the Branch provided support to DPME to develop and pilot the draft Management Performance Assessment Tool (MPAT) to measure organisational performance. Parallel to this process the Branch also developed a draft revised Head of Department Performance Management and


Development System that is aligned with the 4 key elements of MPAT ensuring alignment between institutional and individual performance. The assessment of the HOD’s will be coordinated by the DPME.

9) Three Rural Career Guidance Exhibitions were hosted, one in Free State and two in Mpumalanga. Coordination and technical support was provided for the implementation of the artisans development programme in Riemvasmaak, and Upington in the Northern Cape.

10) At the end of March 2012, there was a 25% increase in the number of government departments implementing Employment Health and Wellness policies. This increase was as a result of the development of the capacity of departments by the DPSA to assist them to implement these policies through workshops, policy advocacy and communication sessions, organisational systems and Governance initiatives

11) The gender sensitive rights based HIV and AIDS Mainstreaming Guidelines were developed and approved for implementation in the Public Service by the G&A Cluster Committee. The guidelines were used by Departments to develop their operational plans on HIV and AIDS, STIs and TB. A national operational plan on HIV and AIDS STIs and TB was for the first time developed with the aid of the guidelines.

12) The representation of women in the Senior Management Services has improved from 34% to 37.9% and from 0.20% to 0.32% for people with disabilities by December 2011. This increase was facilitated by the DPSA’s interventions which included departments that are not complying being required to submit remedial action plans to meet the targets. It is expected that if this increase is sustained it will contribute towards Cabinet’s target to achieve equity in the representation of women at SMS at 50 per cent by 2014, and 2 per cent for people with disabilities across all levels by 2013.

13) The Programme did ongoing monitoring of the implementation of gender, disability and youth frameworks by all departments through analysis of reports submitted by departments. The annual Employment Equity report has been discussed and approved by the G&A structures and will be submitted to Cabinet during the 2012/13 financial year.

14) Visits were conducted to National departments, provinces; a municipality; private organizations and an international organization to capacitate and sensitise Gender and Disability Focal Points for improved mainstreaming of disability and gender through the implementation of strategies.

15) Policies on Reasonable Accommodation and Assistive Devices, e-Learning and Recognition of Prior Learning for the public service have been developed and will be piloted during the 2012/13 financial year.

Changes to planned targets

1) The Policy on Recognition of Prior Learning and the Policy on e-Learning for the public service were developed, however the approach changed during the course of the year to pilot the policies prior to full implementation. As a result the policies could not be finalized for implementation in the 2011/12 financial year as planned

2) The deliverable on an ideal period spent in a post level by SMS members prior to moving to higher posts determined and targets set was based on the MPSA’s Delivery Agreement but following a meeting with DPME to review the deliverables, it was agreed that the focus should be more on the developmental aspect. This deliverable was then replaced by the one on the Directive on compulsory SMS capacity development programmes.


PRO

GR

AM

ME

2: H

UM

AN

RES

OU

RC

E M

AN

AG

EMEN

T A

ND

DEV

ELO

PMEN

TO

utpu

tsP

erfo

rman

ce

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

)S

ub-p

rogr

amm

e

Targ

etTa

rget

(201

1 /1

2A

ctua

l(201

1/12

)

Impr

ove

the

qual

ity

of th

e co

mpl

ianc

e of

sig

ning

pe

rform

ance

m

anag

emen

t an

d de

velo

pmen

t A

gree

men

ts b

y S

MS

Met

hodo

logy

and

sy

stem

dev

elop

ed

and

impl

emen

ted

to

mon

itor c

ompl

ianc

e w

ithin

dep

artm

ents

A m

anua

l sur

vey

was

con

duct

ed

durin

g A

ugus

t 201

0 on

the

sign

ing

of p

erfo

rman

ce

agre

emen

ts b

y se

nior

man

ager

s.

A su

stai

nabl

e m

etho

dolo

gy

thro

ugh

a w

eb b

ased

sys

tem

, to

mon

itor c

ompl

ianc

e w

ith

the

sign

ing

of p

erfo

rman

ce

agre

emen

ts w

as c

once

ptua

lized

1A

sust

aina

ble

met

hodo

logy

de

velo

ped

and

impl

emen

ted

to m

onito

r com

plia

nce

with

th

e si

gnin

g of

Per

form

ance

A

gree

men

ts

Par

tly a

chie

ved

The

tem

plat

e fo

r com

plia

nce

mon

itorin

g an

d re

porti

ng h

as b

een

deve

lope

d an

d a

com

plia

nce

repo

rt ha

s be

en d

evel

oped

. The

el

ectro

nic

syst

em h

as n

ot b

een

impl

emen

ted.

HR

Pla

nnin

g, P

ract

ices

an

d P

erfo

rman

ce

(HR

PP

P)

Rea

sons

for t

he v

aria

nce:

Ele

ctro

nic

syst

em w

hich

is to

be

deve

lope

d by

the

DP

SA’

s G

over

nanc

e br

anch

is n

ot y

et a

vaila

ble

SM

S P

MD

S

syst

em re

vise

d an

d al

igne

d to

P

ME

pro

cess

es.

Rev

ised

SM

S P

MD

S

syst

em a

ligne

d to

PM

E

proc

esse

s

The

draf

t stra

tegi

c fra

mew

ork

w

as b

een

deve

lope

d an

d su

bmitt

ed to

the

Dep

artm

ent

of M

onito

ring

and

Eva

luat

ion

(DP

ME

)

2S

MS

PM

DS

am

ende

d (in

te

rms

of th

e de

velo

pmen

t an

d al

ignm

ent o

f th

e M

anag

emen

t of

Per

form

ance

Ass

essm

ent

Tool

(MPA

T) b

y th

e D

epar

tmen

t of P

lann

ing,

M

onito

ring

and

Eva

luat

ion

Ach

ieve

d

Pro

pose

d am

endm

ents

to th

e S

MS

PM

DS

w

ere

gene

rate

d an

d su

bmitt

ed fo

r app

rova

l in

the

2012

/13

finan

cial

yea

r. A

Cab

inet

mem

o ha

s be

en ro

uted

to th

e M

PS

A in

trodu

cing

a re

vise

d ap

proa

ch to

de

al w

ith H

oD a

sses

smen

ts fo

r 201

0/11

and

20

11/1

2.

HR

Pla

nnin

g, P

ract

ices

an

d P

erfo

rman

ce

(HR

PP

P)


Det

erm

ine

and

impl

emen

t the

m

etho

dolo

gy to

m

easu

re th

e ex

tent

an

d de

pth

of s

kills

of

Pub

lic S

erva

nts

with

the

view

of

exte

ndin

g th

e sk

ills

HR

con

nect

im

plem

ente

d in

ou

tsta

ndin

g 21

de

partm

ents

Impl

emen

tatio

n w

as c

ompl

eted

in

45

depa

rtmen

t (na

tiona

l and

pr

ovin

cial

)

3R

epor

t on

trend

s in

ski

lls

gaps

of e

mpl

oyee

s pr

oduc

ed

Ach

ieve

d

Dep

artm

enta

l ski

lls re

ports

ava

ilabl

e, e

xcep

t fo

r Cor

rect

iona

l Ser

vice

s.

Tech

nica

l sup

port

prov

ided

to 5

5 de

partm

ents

an

d th

e W

este

rn C

ape

in th

e im

plem

enta

tion

HR

Con

nect

and

the

syst

em h

as b

een

m

aint

aine

d

Occ

upat

iona

l pro

files

wer

e re

fined

and

pub

lic

serv

ice

Com

mun

ity o

f Exp

erts

iden

tified

for

spec

ific

cate

gorie

s

HR

Pla

nnin

g, P

ract

ices

an

d P

erfo

rman

ce

(HR

PP

P)

HR

Con

nect

im

plem

enta

tion

is s

uppo

rted

and

mai

ntai

ned

Sup

port

was

rend

ered

to 7

3 de

partm

ents

whe

re H

R C

onne

ct

has

alre

ady

been

impl

emen

ted

to e

nsur

e th

e sy

stem

is u

sed

effe

ctiv

ely

and

data

is u

p to

dat

e

Occ

upat

iona

l pro

files

ar

e re

fined

and

pub

lic

serv

ice

Com

mun

ity o

f E

xper

ts id

entifi

ed fo

r sp

ecifi

c ca

tego

ries

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

yea

r

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

IFM

S H

R s

yste

m

Impl

emen

ted

and

mai

ntai

ned

Bus

ines

s bl

uepr

int

The

syst

em w

as i

mpl

emen

ted

in th

e D

PS

A an

d im

plem

enta

tion

in th

e Fr

ee S

tate

Dep

artm

ent

of E

duca

tion

is s

ched

uled

for

2011

/12

4S

econ

d le

ad s

ite

impl

emen

tatio

n in

the

Free

S

tate

’s D

epar

tmen

t of

Edu

catio

n co

mpl

eted

and

(D

oE: F

S)

Par

tly a

chie

ved

The

impl

emen

tatio

n of

the

IFM

S H

R s

yste

m

in th

e D

oE: F

S c

ould

not

be

com

plet

ed

in 2

011/

12 a

s a

resu

lt of

the

chal

leng

es

refle

cted

in th

e ne

xt ro

w. A

ppro

xim

atel

y 70

%

of th

e pr

ojec

t has

bee

n co

mpl

eted

. A re

vise

d im

plem

enta

tion

appr

oach

that

aim

s to

miti

gate

th

e im

pact

of t

he p

roje

ct d

elay

s ha

s be

en

deve

lope

d an

d is

in th

e pr

oces

s of

bei

ng

agre

ed b

y th

e pr

ojec

t sta

keho

lder

s.

Inte

grat

ed F

inan

cial

M

anag

emen

t Sys

tem

s (IF

MS

)


Rea

sons

for t

he v

aria

nce:

The

proj

ect i

s be

ing

dela

yed

beca

use

DoE

: FS

is n

ot p

repa

red

to a

gree

to th

e fin

aliz

atio

n of

the

impl

emen

tatio

n of

the

IFM

S H

R s

yste

m u

ntil

the

follo

win

g tw

o is

sues

, bot

h of

whi

ch a

re n

ot w

ithin

the

dire

ct c

ontro

l of D

PS

A, h

ave

been

reso

lved

:

The

new

IFM

S p

ayro

ll so

lutio

n th

at w

ill re

plac

e P

ER

SA

L is

not

yet

ava

ilabl

e. T

his

situ

atio

n w

ill re

quire

DoE

: FS

to c

aptu

re d

ata

on th

e IF

MS

HR

sys

tem

and

PE

RS

AL

afte

r go-

live.

Bec

ause

of

the

chal

leng

es th

at th

is w

ill c

reat

e, F

SD

oE is

not

pre

pare

d to

go-

live

with

the

HR

sys

tem

. SIT

A id

entifi

ed o

ptio

ns to

dea

l with

the

prob

lem

and

thes

e ar

e be

ing

cons

ider

ed in

the

IFM

S g

over

nanc

e st

ruct

ures

.

Alth

ough

Nat

iona

l Tre

asur

y is

fund

ing

the

impl

emen

tatio

n of

the

IFM

S H

R s

yste

m in

DoE

: FS

, DoE

: FS

is re

spon

sibl

e fo

r oth

er c

osts

ass

ocia

ted

with

the

impl

emen

tatio

n su

ch a

s th

e up

grad

ing

of it

s IT

infra

stru

ctur

e. D

oE: F

S h

as in

dica

ted

that

it is

not

abl

e to

car

ry th

ese

cost

s. D

oE: F

S is

in th

e pr

oces

s of

app

roac

hing

NT

in th

is re

gard

. It

is e

nvis

aged

that

the

impl

emen

tatio

n w

ill b

e fin

aliz

ed d

urin

g 20

12/1

3 pr

ovid

ed th

at th

e ab

ove

men

tione

d ch

alle

nges

hav

e be

en re

solv

ed.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Stra

tegy

full

rolle

d ou

t of

the

IFM

S H

R s

yste

m

to th

e P

ublic

Ser

vice

.

Impl

emen

tatio

n in

the

Free

S

tate

Dep

artm

ent o

f Edu

catio

n

com

men

ced

5S

trate

gy fo

r the

full

roll

out o

f th

e sy

stem

to th

e re

st o

f the

P

ublic

Ser

vice

dev

elop

ed

toge

ther

with

SIT

A

Not

ach

ieve

d

The

stra

tegy

for t

he ro

ll-ou

t of t

he IF

MS

HR

sy

stem

form

s pa

rt of

the

gene

ral s

trate

gy fo

r th

e ro

ll-ou

t of t

he e

ntire

IFM

S b

ecau

se o

f the

in

ter-

depe

nden

ce b

etw

een

the

solu

tions

. Thi

s st

rate

gy h

as n

ot y

et b

een

final

ized

due

to th

e re

ason

s re

flect

ed b

elow

. Con

sulta

tions

on

the

prop

osed

roll-

out s

trate

gy a

re c

ontin

uing

in

the

IFM

S g

over

nanc

e st

ruct

ures

and

it is

en

visa

ged

that

it w

ill b

e fin

aliz

ed b

y th

e m

iddl

e of

201

2/13

.

Inte

grat

ed F

inan

cial

M

anag

emen

t Sys

tem

s (IF

MS

)


Rea

sons

for t

he v

aria

nce:

The

mai

n re

ason

why

it h

as n

ot y

et b

een

poss

ible

to a

gree

on

the

IFM

S ro

ll-ou

t stra

tegy

is b

ecau

se a

num

ber o

f the

IFM

S m

odul

es m

ust s

till b

e de

velo

ped.

SIT

A is

in th

e pr

oces

s of

fina

lizin

g th

e ap

poin

tmen

t of s

ervi

ce p

rovi

ders

to a

ssis

t with

the

deve

lopm

ent o

f the

out

stan

ding

sol

utio

ns. F

rom

an

IFM

S H

R p

ersp

ectiv

e th

e m

ost i

mpo

rtant

of t

he o

utst

andi

ng s

olut

ions

is th

e IF

MS

pay

roll

solu

tion.

IFM

S H

R m

ust b

e im

plem

ente

d w

ith a

n in

tegr

ated

pay

roll

solu

tion

in o

rder

to p

reve

nt th

e do

uble

cap

turin

g of

dat

a an

d its

ass

ocia

ted

chal

leng

es.

With

out a

cle

ar ta

rget

dat

e fo

r the

av

aila

bilit

y of

the

payr

oll s

olut

ion

(and

the

othe

r out

stan

ding

sol

utio

ns),

it is

not

pos

sibl

e to

fina

lize

the

roll-

out s

trate

gy.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Hum

an R

esou

rce

Dev

elop

men

t S

trate

gic

Fram

ewor

k (H

RD

SF)

im

plem

ente

d w

ithin

th

e pu

blic

ser

vice

Sup

port

prov

ided

to

iden

tified

dep

artm

ents

an

d 4

prov

ince

s in

im

plem

enta

tion

of th

e P

rovi

ncia

l HR

D F

orum

.

Com

preh

ensi

ve H

RD

pe

rform

ance

of d

epar

tmen

ts

was

bee

n u

nder

take

n th

roug

h se

lf as

sess

men

ts a

nd th

e

asse

ssm

ent r

epor

ts a

naly

sed

and

cons

olid

ated

into

a re

port

.Thi

s ex

erci

se w

as to

inf

orm

the

leve

l of s

uppo

rt in

the

area

of

HR

D th

at n

eeds

to b

e pr

ovid

ed

to s

trugg

ling

depa

rtmen

ts

6Te

chni

cal s

uppo

rt pr

ovid

ed to

dep

artm

ents

in

ord

er to

ens

ure

100%

im

plem

enta

tion

of th

e H

RD

SF

Par

tly A

chie

ved

A re

turn

rate

of 7

7% o

ut o

f the

targ

eted

100

%

of s

ubm

itted

HR

D Im

plem

enta

tion

Pla

ns w

as

achi

eved

Tech

nica

l sup

port

was

pro

vide

d to

de

partm

ents

in o

rder

to s

uppo

rt

impl

emen

tatio

n of

the

HR

DS

F

Mon

itorin

g an

d E

valu

atio

n R

epor

ts

wer

e pr

oduc

ed a

nd th

e de

partm

ent a

lso

parti

cipa

ted

at 6

pro

vinc

ial H

RD

foru

ms.

HR

Dev

elop

men

t (H

RD

)

Pol

icy

on th

e U

tilis

atio

n of

the

Trai

ning

Bud

get

App

rove

d po

licy

on

utili

satio

n of

trai

ning

bu

dget

s

The

polic

y w

as n

ot is

sued

pe

ndin

g re

view

to in

corp

orat

e sp

endi

ng o

n m

anda

tory

pr

ogra

mm

es

7P

olic

y fo

r the

opt

imum

ut

iliza

tion

of tr

aini

ng b

udge

ts

deve

lope

d an

d ap

prov

ed

for i

mpl

emen

tatio

n by

de

partm

ents

with

effe

ct

from

1 A

pril

2012

Par

tly a

chie

ved

An

envi

ronm

enta

l sca

n w

as c

ondu

cted

and

a

repo

rt de

velo

ped

to e

stab

lish

the

trend

s w

ith re

gard

s to

dep

artm

ents

util

isin

g fu

nds

for t

rain

ing

its p

erso

nnel

. Dra

ft po

licy

was

de

velo

ped

and

cons

ulte

d at

HR

M&

D S

teer

ing

Com

mitt

ee, M

AN

CO

, etc

.

HR

Dev

elop

men

t (H

RD

)

Rea

sons

for t

he v

aria

nce:

Cap

acity

con

stra

ints

led

to th

e de

lay

in th

e de

velo

pmen

t of t

he in

itial

dra

ft do

cum

ent.

Ther

efor

e th

e tim

efra

mes

wer

e af

fect

ed. D

elay

s in

the

cons

ulta

tion

proc

ess

as a

lso

cont

ribut

ed to

the

dela

ys.

Trai

ning

and

de

velo

pmen

t O

ppor

tuni

ties

esta

blis

hed

for

grad

uate

s

Num

ber o

f can

dida

tes

(18.

1 –

empl

oyed

in

divi

dual

s an

d 18

.2-

unem

ploy

ed in

divi

dual

s)

that

hav

e co

mpl

eted

Le

arne

rshi

ps a

nd

inte

rnsh

ips

annu

ally,

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

yea

r8

25 0

00 g

radu

ates

, inc

ludi

ng

a pe

rcen

tage

from

rura

l ar

eas

and

unem

ploy

ed

youn

g gr

adua

tes,

hav

e co

mpl

eted

eith

er a

n in

tern

ship

or L

earn

ersh

ips

prog

ram

me

Par

tly A

chie

ved

A to

tal n

umbe

r of 2

0397

indi

vidu

als

wer

e re

porte

d to

hav

e pa

rtici

pate

d in

inte

rnsh

ips

and

lear

ners

hips

in th

e P

ublic

Ser

vice

.

HR

Dev

elop

men

t (H

RD

)


eLea

rnin

g P

olic

y an

d G

uide

lines

Pol

icy

and

Gui

delin

es

on e

Lear

ning

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

yea

r9

E-L

earn

ing

Pol

icy

and

Gui

delin

es d

evel

oped

P

artly

ach

ieve

d D

raft

Pol

icy

is in

pla

ce a

nd h

as b

een

cons

ulte

d at

var

ious

foru

ms,

incl

udin

g PA

LAM

A, G

ITO

C, H

RM

&D

Ste

erin

g C

omm

ittee

and

Pub

lic S

ervi

ce N

etw

ork

HR

Dev

elop

men

t (H

RD

)

Rea

sons

for t

he v

aria

nce:

The

deve

lopm

ent o

f the

initi

al d

ocum

ent w

as d

elay

ed d

ue to

cap

acity

con

stra

ints

and

ther

efor

e th

e tim

efra

mes

wer

e af

fect

ed.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Iden

tifica

tion

and

anal

ysis

of

orga

niza

tiona

l ski

lls

requ

irem

ents

and

S

MS

mem

bers

’ sk

ills

gaps

in 4

6 de

partm

ents

Rep

ort o

n S

MS

ski

lls

gap

anal

ysis

A

repo

rt on

org

aniz

atio

nal

skill

s re

quire

men

ts

and

SM

S m

embe

rs’

skill

s ga

ps w

as d

rafte

d co

verin

g 40

dep

artm

ents

. A

dditi

onal

ly, a

vaila

ble

info

rmat

ion

on

com

pete

ncy

asse

ssm

ents

an

d th

e va

lidat

ion

stud

y w

ere

inte

grat

ed in

to th

e pr

ojec

t

10O

rgan

isat

iona

l and

SM

S

mem

bers

ski

lls g

aps

iden

tified

and

ana

lyse

d in

46

dep

artm

ents

Ach

ieve

d

Dat

a fro

m 4

6 D

epar

tmen

ts re

flect

ing

orga

nisa

tiona

l ski

lls re

quire

men

ts w

as

gath

ered

and

ana

lyse

d an

d S

MS

mem

ber’s

sk

ills

gaps

wer

e id

entifi

ed. A

repo

rt re

flect

ing

the

SM

S m

embe

r’s s

kills

gap

s ha

s be

en

com

pile

d.

Sen

ior M

anag

emen

t S

ervi

ce (S

MS

)

Dra

ft po

licy

for

com

puls

ory

SM

S

capa

city

dev

elop

men

t pr

ogra

mm

es

No

prog

ress

was

mad

e on

this

pro

ject

dur

ing

the

2010

/11

finan

cial

yea

r.

11D

RA

FT P

olic

y fo

r co

mpu

lsor

y S

MS

cap

acity

de

velo

pmen

t pro

gram

mes

an

d m

anda

tory

trai

ning

da

ys d

evel

oped

Ach

ieve

d

A D

raft

Dire

ctiv

e ha

s be

en d

evel

oped

and

co

nsul

ted

at v

ario

us fo

rum

s, in

clud

ing

MA

NC

O a

nd P

ALA

MA

. The

Dire

ctiv

e is

stil

l un

derg

oing

con

sulta

tion

and

will

onl

y be

ap

prov

ed d

urin

g th

e 20

12/1

3 fin

anci

al y

ear.

Sen

ior M

anag

emen

t S

ervi

ce (S

MS

)

Doc

umen

t on

Man

dato

ry

train

ing

days

det

erm

ined

Th

e pr

ojec

t com

men

ced

in th

e 20

11/1

2 fin

anci

al

year

12M

anda

tory

trai

ning

day

s de

term

ined

A

chie

ved

The

man

dato

ry tr

aini

ng d

ays

have

bee

n de

term

ined

and

are

par

t of t

he d

raft

Dire

ctiv

e on

com

puls

ory

capa

city

dev

elop

men

t.

Sen

ior M

anag

emen

t S

ervi

ce (S

MS

)


An

idea

l per

iod

spen

t in

a po

st le

vel

by S

MS

mem

bers

pr

ior t

o m

ovin

g to

hig

her p

osts

de

term

ined

and

ta

rget

s se

t.

Com

pete

ncy

Ass

essm

ents

by

Dep

artm

ents

to

dete

rmin

e th

e ac

hiev

emen

t of

com

pete

ncy

requ

irem

ents

by

SM

S

mem

bers

bef

ore

mov

ing

to a

hig

her p

ost

mon

itore

d.

Info

rmat

ion

on

com

pete

ncy

asse

ssm

ents

w

as u

sed

in th

e an

alys

is

of S

MS

ski

lls g

aps

13D

raft

polic

y on

min

imum

re

quire

men

ts (t

ime

and

com

pete

ncy)

for

appo

intm

ents

to h

ighe

r le

vels

for S

MS

mem

bers

de

velo

ped

Ach

ieve

d

This

del

iver

able

was

bas

ed o

n th

e M

PS

A's

D

eliv

ery

Agr

eem

ent b

ut fo

llow

ing

a m

eetin

g w

ith D

PM

E to

revi

ew th

e de

liver

able

s, it

was

ag

reed

that

the

focu

s sh

ould

be

mor

e on

the

deve

lopm

enta

l asp

ect.

This

del

iver

able

was

th

en re

plac

ed b

y th

e on

e on

the

Dire

ctiv

e on

com

puls

ory

SM

S c

apac

ity d

evel

opm

ent

prog

ram

mes

Sen

ior M

anag

emen

t S

ervi

ce (S

MS

)

SM

S H

andb

ook

revi

ewed

and

al

igne

d to

the

new

re

gula

tions

Rev

ised

and

/or n

ew

chap

ters

of t

he S

MS

H

andb

ook

50%

of t

he c

hapt

ers

have

wer

e re

view

ed a

nd

amen

ded

14R

evie

w th

e S

MS

han

dboo

kP

artly

ach

ieve

d

The

cons

olid

atio

n of

inpu

ts re

ceiv

ed fr

om

Pol

icy

Ow

ners

for C

hapt

ers

2; 4

; 5; 6

; 9; 1

0 &

11

has

bee

n co

mpl

eted

. Th

e U

nit i

s w

orki

ng o

n fin

alis

ing

the

outs

tand

ing

chap

ters

.

Sen

ior M

anag

emen

t S

ervi

ce (S

MS

)

Rea

sons

for t

he v

aria

nce:

The

Uni

t exp

erie

nced

cha

lleng

es in

rece

ivin

g fe

edba

ck fr

om P

olic

y O

wne

rs th

eref

ore

dela

ying

the

final

isat

ion

of th

e ha

ndbo

ok

Effe

ctiv

e im

plem

enta

tion

of

com

pete

ncy

base

d as

sess

men

ts b

y D

epar

tmen

ts

App

ropr

iate

use

of

com

pete

ncy

asse

ssm

ent

resu

lts b

y al

l D

epar

tmen

ts

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

15A

ll de

partm

ents

are

im

plem

entin

g co

mpe

tenc

y ba

sed

asse

ssm

ents

for

SM

S u

sing

the

revi

sed

proc

ess

Ach

ieve

d

Dep

artm

ents

are

impl

emen

ting

com

pete

ncy

base

d as

sess

men

ts b

y se

ndin

g tw

o ca

ndid

ates

who

per

form

ed w

ell d

urin

g in

terv

iew

s fo

r com

pete

ncy

asse

ssm

ent.

Sen

ior M

anag

emen

t S

ervi

ce (S

MS

)

Dire

ctiv

e on

the

impl

emen

tatio

n of

S

MS

com

pete

ncy

asse

ssm

ents

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar


Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

) A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Mea

sure

men

t of t

he

perio

d it

take

s to

fil

l a v

acan

cy w

ithin

th

e pu

blic

ser

vice

Stra

tegy

for i

mpr

ovin

g st

affin

g le

vels

dev

elop

ed

and

impl

emen

ted

Con

sulta

tions

with

de

partm

ents

to d

eter

min

e tu

rnar

ound

tim

es fo

r fil

ling

of v

acan

cies

w

ere

com

plet

ed a

nd

amen

dmen

ts to

pub

lic

serv

ice

regu

latio

ns h

ave

been

sub

mitt

ed

16A

stra

tegy

to re

duce

the

recr

uitm

ent p

erio

d to

6m

onth

s an

d th

e va

canc

y ra

te in

the

Pub

lic S

ervi

ce

deve

lope

d

Ach

ieve

d

The

stra

tegy

has

bee

n de

velo

ped

and

appr

oved

by

the

MP

SA

HR

Pla

nnin

g, P

ract

ices

an

d P

erfo

rman

ce

(HR

PP

P)

MP

SA

Det

erm

inat

ion

issu

ed o

n sp

ecia

l re

crui

tmen

t mea

sure

s fo

r id

entifi

ed

occu

patio

nal c

ateg

orie

s

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

Verifi

catio

n of

pu

blic

ser

vant

s’

qual

ifica

tions

Dep

artm

ents

are

su

ppor

ted

in th

e im

plem

enta

tion

of th

e ve

rifica

tion

dire

ctiv

e

40%

of d

epar

tmen

ts

have

ver

ified

the

qual

ifica

tions

of 8

0% o

f th

eir

empl

oyee

s

A re

port

on v

erifi

ed

empl

oyee

qua

lifica

tions

w

as s

ubm

itted

to th

e M

PS

A at

the

end

of

Dec

embe

r 201

0

17S

uppo

rt of

fere

d to

de

partm

ents

in th

e im

plem

enta

tion

of th

e Ve

rifica

tion

Dire

ctiv

e

Ach

ieve

d

43%

of d

epar

tmen

ts h

ave

verifi

ed th

eir

empl

oyee

’s q

ualifi

catio

ns

Dep

artm

ents

su

ppor

ted

in th

e im

plem

enta

tion

of th

e H

uman

R

esou

rce

Pla

nnin

g S

trate

gic

fram

ewor

k

Per

cent

age

of

Dep

artm

ents

hav

ing

appr

oved

and

im

plem

ente

d H

R P

lans

The

depa

rtmen

t is

cont

inui

ng o

fferin

g

ongo

ing

supp

ort t

o D

epar

tmen

ts w

ith th

e de

velo

pmen

t of H

R

plan

s as

par

t of t

he

impl

emen

tatio

n of

the

stra

tegi

c fra

mew

ork

18 Im

prov

ed H

R p

lann

ing

com

plia

nce,

cap

acity

and

pe

rform

ance

Ach

ieve

d

100%

impr

ovem

ent i

n th

e nu

mbe

r of H

R p

lans

re

ceiv

ed a

s co

mpa

red

to 2

009-

10 y

ear.

In

prev

ious

yea

rs m

ost d

epar

tmen

ts s

ubm

itted

no

n D

PS

A te

mpl

ates

tota

l com

plia

nce

for

the

year

on

the

new

tem

plat

e w

as 5

8%.

Dim

ensi

ons

of c

ompl

ianc

e an

d qu

ality

hav

e be

en in

corp

orat

ed in

to th

e H

RP

asse

ssm

ent

met

hodo

logy

.-

HR

Pla

nnin

g, P

ract

ices

an

d P

erfo

rman

ce

(HR

PP

P)

Ann

ual c

ompl

ianc

e re

ports

bas

ed o

n 70

% o

f de

partm

ents

that

hav

e im

plem

ente

d ap

prov

ed

HR

pla

ns

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar


Pub

lic S

ervi

ce

Pol

icy

on th

e R

ecog

nitio

n of

Prio

r Le

arni

ng

App

rove

d R

PL

polic

y Th

e pr

ojec

t com

men

ced

in th

e 20

11/1

2 fin

anci

al

year

19P

olic

y on

the

Rec

ogni

tion

of P

rior L

earn

ing

deve

lope

d an

d ap

prov

ed b

y M

PS

A

Par

tly a

chie

ved

The

draf

t pol

icy

has

been

pre

sent

ed to

M

AN

CO

, HR

M&

D a

nd o

ther

sta

keho

lder

s

HR

Dev

elop

men

t (H

RD

)

Rea

sons

for t

he v

aria

nce:

The

polic

y ha

d to

be

re-w

orke

d to

alig

n w

ith th

e ch

ange

s in

the

natio

nal t

rain

ing

and

deve

lopm

ent p

olic

ies.

Sec

ondl

y, th

e ap

proa

ch c

hang

ed d

urin

g th

e co

urse

of t

he y

ear t

o pi

lot t

he p

olic

y pr

ior t

o fu

ll im

plem

enta

tion.

As

a re

sult

the

polic

y co

uld

not b

e fin

aliz

ed fo

r im

plem

enta

tion

in th

e 20

11/1

2 fin

anci

al y

ear a

s pl

anne

d

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Hea

lthy

and

safe

wor

king

en

viro

nmen

ts

Num

ber o

f sc

hool

s an

d he

alth

car

e fa

cilit

ies

decl

ared

hea

lthy

and

safe

wor

king

en

viro

nmen

ts

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

20C

ompr

ehen

sive

inte

grat

ed

heal

th ri

sk a

sses

smen

t to

ol d

evel

oped

and

im

plem

ente

d in

the

Dep

artm

ent o

f Hea

lth

and

Edu

catio

n (t

hat

inte

grat

es g

ende

r, H

uman

R

ight

s in

clud

ing

yout

h an

d di

sabi

lity

Ach

ieve

d

Com

preh

ensi

ve in

tegr

ated

hea

lth ri

sk

asse

ssm

ent t

ool w

as d

evel

oped

and

im

plem

ente

d in

the

Dep

artm

ents

of H

ealth

an

d E

duca

tion.

The

num

ber o

f sch

ools

and

hea

lth c

are

faci

litie

s de

clar

ed h

ealth

y an

d sa

fe w

ill o

nly

be

dete

rmin

ed a

t the

end

of t

he 2

014/

15 fi

nanc

ial

year

Em

ploy

ee H

ealth

and

W

elln

ess

(EH

W)

HIV

&A

IDS

, Gen

der,

Hum

an R

ight

s (in

clud

ing

Yout

h,

and

Dis

abili

ty)

mai

nstre

amed

ac

ross

the

publ

ic

serv

ice

% o

f Nat

iona

l and

pr

ovin

cial

dep

artm

ents

w

ith a

ppro

ved

oper

atio

nal p

lans

on

Sim

ulta

neou

s M

ains

tream

ing

on

HIV

&A

IDS

, Gen

der,

Hum

an R

ight

s (in

clud

ing

Yout

h, a

nd

Dis

abili

ty.

The

draf

t gui

delin

es h

ave

been

dev

elop

ed b

ut

the

depa

rtmen

ts c

ould

no

t be

supp

orte

d w

ith

mai

nstre

amin

g be

caus

e th

e pr

ojec

t was

re-

scop

ed.

2120

% o

f Dep

artm

ents

hav

e ap

prov

ed S

imul

tane

ous

Mai

nstre

amin

g pl

ans

by M

arch

201

2 an

d im

plem

enta

tion

com

men

ced

in 5

% o

f dep

artm

ents

Par

tly A

chie

ved

45(2

8%) g

over

nmen

t dep

artm

ents

sub

mitt

ed

draf

t mai

nstre

amed

ope

ratio

nal p

lans

. The

ap

prov

ed o

pera

tiona

l pla

ns w

ill b

e su

bmitt

ed

by 3

0 A

pril

2012

as

agre

ed a

nd d

iscu

ssed

at

FOS

AD

Man

co o

f Apr

il 20

12.

Em

ploy

ee H

ealth

and

W

elln

ess

(EH

W)


EH

&W

Pol

icy

impl

emen

ted

in

Nat

iona

l an

d P

rovi

ncia

l D

epar

tmen

ts

% o

f Dep

artm

ents

im

plem

entin

g E

H&

W

Pol

icie

s.

% o

f Dep

artm

ents

with

E

HW

impl

emen

tatio

n pl

ans,

tool

s an

d te

chno

logi

es

Pol

icy

is im

plem

ente

d at

diff

eren

t lev

els

amon

g de

partm

ents

as

evid

ence

d by

repo

rts

rece

ived

on

the

HC

T C

ampa

ign

and

read

ines

s as

sess

men

t. 13

% o

f pr

iorit

ized

dep

artm

ents

ha

ve im

plem

ente

d E

HW

po

licie

s

22E

H&

W P

olic

ies

impl

emen

ted

in 2

5% o

f go

vern

men

t dep

artm

ents

by

Mar

ch 2

012

and

an

addi

tiona

l 25%

of p

riorit

ized

de

partm

ents

hav

e fu

lly

impl

emen

ted

EH

&W

po

licie

s

Ach

ieve

d

52%

of g

over

nmen

t dep

artm

ent a

re

impl

emen

ting

EH

W P

olic

ies

Em

ploy

ee H

ealth

and

W

elln

ess

(EH

W)

Sex

ual H

IV

Pre

vent

ion

Pro

gram

mes

(S

HIP

P)

impl

emen

ted

in K

wa-

Zulu

Nat

al (K

ZN)

and

Mpu

mal

anga

(M

PU

) Pro

vinc

es.

3 P

rovi

ncia

l go

vern

men

t de

partm

ents

im

plem

entin

g S

HIP

P

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

23 3

pro

vinc

ial g

over

nmen

t de

partm

ents

in K

ZN a

nd

MP

U P

rovi

nces

hav

e im

plem

ente

d S

HIP

P

Ach

ieve

d

The

Rep

ort o

n th

e im

plem

enta

tion

of S

HIP

P in

the

3 P

rovi

nces

’ (G

P, M

P, a

nd K

ZN) h

as

been

dev

elop

ed.

Em

ploy

ee H

ealth

and

W

elln

ess

(EH

W)

HIV

Pub

lic

Exp

endi

ture

Tr

acki

ng S

urve

y an

d th

e Q

ualit

y S

ervi

ce

Del

iver

y S

urve

y im

plem

ente

d in

K

ZN P

rovi

nce

Rep

ort o

n th

e P

ES

T Q

SD

S A

naly

sis

for

HIV

&A

IDS

in K

ZN

Pro

vinc

e

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

24P

ES

T an

d Q

SD

S a

naly

sis

for H

IV&

AID

S in

KZN

P

rovi

nce

cond

ucte

d

Par

tly a

chie

ved

The

anal

ysis

has

bee

n co

mpl

eted

and

a

draf

t rep

ort o

n P

ES

T &

QS

DS

A

naly

sis

for

HIV

&A

IDS

in K

ZN P

rovi

nce

is c

urre

ntly

bei

ng

deve

lope

d.

Em

ploy

ee H

ealth

and

W

elln

ess

(EH

W)


Rea

sons

for t

he v

aria

nce

The

deve

lopm

ent

of th

e fin

al re

port

has

been

del

ayed

as

the

repo

rt st

ill n

eeds

to b

e ra

tified

by

DP

SA

, Nat

iona

l Tre

asur

y an

d O

ffice

of t

he P

rem

ier K

ZN re

port

to w

ill b

e fin

aliz

ed b

e fin

alis

ed in

Apr

il 20

12

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Impr

ovem

ent

in G

ende

r M

ains

tream

ing

in th

e P

ublic

Ser

vice

Sta

tus

Rep

ort o

n G

ende

r Mai

nstre

amin

g in

the

Pub

lic S

ervi

ce

prod

uced

.

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

25S

tatu

s re

port

on g

ende

r m

ains

tream

ing

in th

e P

ublic

Ser

vice

will

be

deve

lope

d an

d su

bmitt

ed

to th

e M

PS

A fo

r in

terv

entio

ns

Par

tly a

chie

ved

The

stat

us re

port

has

been

com

plet

ed b

ut n

ot

appr

oved

by

the

MP

SA

by th

e en

d of

Mar

ch

2012

Div

ersi

ty M

anag

emen

t (D

M)

Rea

sons

for t

he v

aria

nce:

The

DD

resp

onsi

ble

for G

ende

r lef

t the

dep

artm

ent b

efor

e th

e re

port

was

fina

lised

Impr

ovem

ent

in G

ende

r M

ains

tream

ing

in th

e P

ublic

Ser

vice

Rep

ort o

n th

e P

ublic

S

ervi

ce W

omen

M

anag

emen

t Wee

k (P

SW

MW

)

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

26Fa

cilit

atio

n of

gen

der

mai

nstre

amin

g w

ithin

the

publ

ic s

ervi

ce

Par

tly a

chie

ved

The

2011

Pub

lic S

ervi

ce W

omen

Man

agem

ent

Wee

k w

as h

eld

to fa

cilit

ate

gend

er

mai

nstre

amin

g w

ithin

the

Pub

lic S

ervi

ce

and

a dr

aft r

epor

t has

bee

n de

velo

ped.

A

stat

us re

port

base

d on

20

depa

rtmen

ts w

as

deve

lope

d

Div

ersi

ty M

anag

emen

t (D

M)

Two(

2) R

epor

ts o

f hal

f ye

arly

Mon

itorin

g of

co

mpl

ianc

e w

ith e

quity

ta

rget

s di

ssem

inat

ed

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

Rea

sons

for t

he v

aria

nce:

Ther

e w

ere

dela

ys in

obt

aini

ng u

pdat

ed s

tatis

tics

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appr

oved

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th

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elop

men

t S

trate

gic

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pub

lic s

ervi

ce

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h D

evel

opm

ent

Stra

tegi

c Fr

amew

ork

for t

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ublic

Ser

vice

.

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

27Th

e Yo

uth

Dev

elop

men

t S

trate

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lled

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or

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emen

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partm

ents

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tly a

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endi

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aliz

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leas

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Nat

iona

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tegy

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Div

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anag

emen

t (D

M)


An

Em

ploy

men

t E

quity

Gui

de fo

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unch

ed w

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ortin

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quire

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rove

d E

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uide

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proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

28E

mpl

oym

ent E

quity

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de

laun

ched

and

rolle

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rtmen

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ieve

d

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EE

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de w

as ro

lled

out t

o al

l de

partm

ents

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ll ou

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ksho

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ondu

cted

w

ith n

atio

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nd p

rovi

ncia

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artm

ents

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ersi

ty M

anag

emen

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M)

MP

SA

appr

oved

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ual

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rmat

ive

Act

ion

Em

ploy

men

t Equ

ity

repo

rt.

The

proj

ect c

omm

ence

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th

e 20

11/1

2 fin

anci

al y

ear

29A

ppro

ved

Ann

ual

Affi

rmat

ive

Act

ion

and

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ploy

men

t Equ

ity

Rep

ort

Ach

ieve

d

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repo

rt w

as a

ppro

ved

by th

e M

inis

ter.

Div

ersi

ty M

anag

emen

t (D

M)

Pol

icy

on

Rea

sona

ble

Acc

omm

odat

ion,

A

ssis

tive

Dev

ices

an

d ot

her M

easu

res

pers

ons

with

di

sabi

litie

s in

the

Pub

lic S

ervi

ce.

App

rove

d P

olic

y Th

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r30

Pol

icy

on R

easo

nabl

e A

ccom

mod

atio

n, A

ssis

tive

Dev

ices

and

oth

er

Mea

sure

s fo

r the

Pub

lic

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vice

app

rove

d

Par

tly a

chie

ved

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Dra

ft po

licy

and

Cab

inet

Mem

oran

dum

w

ere

com

plet

ed. T

he p

olic

y is

yet

to b

e ap

prov

ed b

y th

e M

inis

ter

Div

ersi

ty M

anag

emen

t (D

M)

Rea

sons

for t

he v

aria

nce:

P

lann

ing

had

excl

uded

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perio

d re

quire

d fo

r con

sulta

tion

with

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keho

lder

s.

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ised

han

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k on

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ble

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omm

odat

ion

and

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essi

bilit

y

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ised

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k.

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proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

31H

andb

ook

on R

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nabl

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ccom

mod

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n an

d A

cces

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lity

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sed

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ieve

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puts

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hand

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licite

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m

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mitt

ee; h

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er, t

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hand

book

has

not

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n de

velo

ped.

Div

ersi

ty M

anag

emen

t (D

M)

Rea

sons

for t

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aria

nce:

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ndbo

ok c

an o

nly

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nalis

ed a

fter t

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val o

f the

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icy

on R

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nabl

e A

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mod

atio

n, A

ssis

tive

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ices

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er M

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ublic

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itorin

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ith

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ty ta

rget

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ort o

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pres

enta

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ons

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bilit

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ic s

ervi

ce

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

322

half

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ly re

ports

on

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stat

e of

dis

abili

ty

repr

esen

tatio

n in

the

publ

ic s

ervi

ce

Ach

ieve

d

The

repo

rts w

ere

deve

lope

d an

d a

ppro

ved

Div

ersi

ty M

anag

emen

t


PROGRAMME 3: LABOUR RELATIONS AND REMUNERATION MANAGEMENTProgramme Purpose: Develop, implement and maintain labour relations and compensation policies and ensure coordinated engagement with organized labour

Strategic Objectives

The programme implemented work under the following DPSA Strategic Objectives;

Strategic Objective 2: To develop effective systems, structures and processesStrategic Objective 4: To ensure effective employment entry into public service and human resource development (HRD)/

cadre developmentStrategic Objective 5: To develop efficient human resource management (HRM), practices, norms and standardsStrategic Objective 6: To Promote healthy, safe working environments for all public servantsStrategic Objective 7: To ensure appropriate governance structures and decision-making

The programme also implemented work under Output 1: Service delivery quality and access and Output 2: Human Resources Management and Development of the Delivery Agreement for Outcome 12;


1) In 2011 the DPSA negotiated and reached a settlement on salaries and conditions of services for 2011. This was the lowest wage settlement reached in the country without industrial action.

2) To achieve greater parity between non-SMS and SMS members, a new pension dispensation has been developed and implemented, i.e. the 70/30 split.

3) In an attempt to improve the effectiveness and efficiency of the remuneration framework in the public service; an impact assessment has been conducted on certain occupational specific dispensations such as legal, engineering and nurses. Going forward, the Personnel Expenditure Review will be undertaken with the aim to overhaul the entire remuneration policy framework of the public service.

4) The exit management strategy has been reviewed and this created a sound basis for developing proposals to fast track the payment of pension benefits at exit.

5) Proposals for pre-natal, family responsibility and shop stewards leave have been developed and submitted for negotiation at the Public Service Coordinating Bargaining Council (PSCBC).

6) A draft research report with recommendations on special leave in the public service has been developed.

7) Proposals for long service recognition, night shift allowance, pre natal, family responsibility and shop steward leave have been developed and tabled at the PSCBC for negotiation. The Foreign Service Dispensation was also amended to provide for hard- missions (category 5).

8) The DPSA programme has also commenced a process of review in respect of the labour relations within the public service in an attempt to better manage the environment. In this regard, the department has developed draft suspensions and sanctions guidelines.

9) A reporting template for disciplinary cases, that will become functional in the 2012/13 financial year, has been introduced. This will allow the DPSA to obtain more comprehensive information on the handling of disciplinary cased in the public service.

10) The programme is committed to the continued improvement of effective systems, structures and processes and in the


2011/12 financial year succeeded in establishment of Labour Relations and Negotiations Forum has been established. The purpose of this Forum is to consult on labour relations matters, ensure synergy in the implementation of policies developed by the DPSA and collective agreements signed at the Public Sector Coordinating Bargaining Council (PSCBC) and the General Public Service Sectoral Bargaining Council (GPSSBC).

11) A survey on the skills and competencies of labour relations officers in the public service has been conducted and based on this survey; training on labour relations and negotiations across the general public service sector has been conducted.

12) In 2011, parties in the PSCBC agreed to develop a Government Employees Housing Scheme (Resolution 2 of 2011). The aim of the Scheme is to promote home ownership for all employees in the public service. To give effect to a concept paper was tabled at PSCBC and agreed to. A market survey has been conducted and an actuarial model for the introduction of a means tested housing subsidy to augment salaries of low-income earners has been developed. This will enable low-income earners to qualify for access to home loans. Proposals on appropriate product suites are being finalised. It is envisaged that the scheme will be implemented as from the 2012/13 financial year.


1) The project timeframes for the Personnel Expenditure Review and the Government Employees Housing Scheme were revised due to the lack of sufficient funding, complexity and magnitude of the projects.


PRO

GR

AM

ME

3: L

AB

OU

R R

ELAT

ION

S A

ND

REM

UN

ERAT

ION

MA

NA

GEM

ENT

Out

puts

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form

ance

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cato

rsB

asel

ine

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ual O

utpu

t 201

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ctua

l Per

form

ance

aga

inst

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get

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gram

me

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et (2

011

/12)

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ual(2

011/

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t Man

agem

ent s

trate

gy fo

r th

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blic

ser

vice

revi

ewed

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earc

h R

epor

ts o

n (1

) cu

rren

t exi

t tre

nds

and

, (2

) the

per

iod

it ta

kes

to

from

the

time

it ta

kes

for

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vern

men

t dep

artm

ent

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roce

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aim

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t de

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Gov

ernm

ent P

ensi

ons

Adm

inis

tratio

n A

genc

y (G

PAA

).

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

yea

r 1

Effe

ctiv

e ex

it/te

rmin

atio

n m

echa

nism

s de

velo

ped

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ieve

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effe

ctiv

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it/te

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nism

s fo

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pub

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earc

h on

(1) c

urre

nt e

xit t

rend

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a re

port

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mpi

led

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don

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port

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perio

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m th

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Gov

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ditio

ns o

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w e

xit m

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rate

gy fo

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pub

lic

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ice

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proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

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r

Pro

posa

l on

the

rem

uner

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n po

licy

fram

ewor

k fo

r the

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ublic

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vice

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t-ben

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ana

lysi

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port

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ted

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proj

ect c

omm

ence

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the

2011

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finan

cial

yea

r 2

Upd

ated

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t be

nefit

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lysi

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d pr

opos

als

for

revi

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uner

atio

n po

licy

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k fo

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ngle

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lic s

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lope

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tly A

chie

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repo

rt w

as in

corp

orat

ed

in th

e P

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nnel

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endi

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R

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ect.

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ider

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roje

ct e

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A

ugus

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2

Rem

uner

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arke

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Rec

omm

enda

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uner

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licy

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k fo

r the

Sin

gle

Pub

lic S

ervi

ce d

evel

oped

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

yea

r


Rea

sons

for t

he v

aria

nce:

The

cost

ben

efit a

naly

sis

was

list

ed a

s a

proj

ect o

f the

Per

sonn

el E

xpen

ditu

re R

evie

w (P

ER

). T

he P

ER

pro

ject

com

men

ced

late

r tha

n en

visa

ged

due

to th

e in

itial

una

vaila

bilit

y of

fund

s.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

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gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Dis

cipl

inar

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ses

with

in th

e pu

blic

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lised

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ays

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itiat

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s

Rep

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echa

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fo

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form

ulat

ed in

con

junc

tion

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Aud

itor G

ener

al a

nd

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SC

.

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sulta

tions

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arte

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Fra

mew

orks

and

gu

ides

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prov

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anag

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with

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rvic

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ulat

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partm

ents

for

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emen

tatio

n

Par

tly A

chie

ved

The

repo

rting

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hani

sm, f

ram

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k of

pre

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iona

ry s

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ave

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ped;

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ever

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ana

lytic

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repo

rt on

the

inst

itutio

naliz

atio

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dis

cipl

inar

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oces

ses

and

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R

epor

t on

the

num

ber o

f SM

S

mem

bers

who

are

cha

rged

and

di

scip

lined

for m

isco

nduc

t and

/or

disc

harg

ed h

as n

ot b

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lope

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cap

acity

con

stra

ints

Neg

otia

tions

and

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bour

Rel

atio

ns

Ana

lytic

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nd

asse

ssm

ent r

epor

t on

the

inst

itutio

naliz

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di

scip

linar

y pr

oces

ses

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

Fram

ewor

k on

pr

ecau

tiona

ry s

uspe

nsio

ns

Fram

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k de

velo

ped

Rep

ort o

n th

e nu

mbe

r of

SM

S m

embe

rs w

ho a

re

char

ged

and

disc

iplin

ed

for m

isco

nduc

t and

/or

disc

harg

ed

Initi

al s

tatis

tical

repo

rt re

ceiv

ed fr

om P

ER

SA

L/V

ULI

ND

LELA

, how

ever

ad

ditio

nal i

nfor

mat

ion

for

repo

rting

pur

pose

had

to b

e re

ques

ted

in o

rder

to b

egin

th

e an

alys

is b

een

requ

este

d an

d aw

aitin

g th

is in

form

atio

n.

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w g

uide

on

how

sa

nctio

ns s

houl

d be

app

lied

The

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ewor

k on

ap

prop

riate

san

ctio

ns

has

been

dev

elop

ed a

nd

cons

ulte

d on

with

all

rele

vant

st

akeh

olde

rs


Rea

sons

for t

he v

aria

nce:

The

Dep

artm

ent e

xper

ienc

ed c

apac

ity c

onst

rain

ts d

ue to

pos

ts th

at a

re n

ot fi

lled.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Rev

iew

of t

he d

isci

plin

ary

proc

edur

es a

nd p

oor

perfo

rman

ce p

olic

y in

the

publ

ic s

ervi

ce

Rev

ised

dis

cipl

inar

y pr

oced

ures

Th

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r4

Rev

ised

dis

cipl

inar

y pr

oced

ures

and

po

or p

erfo

rman

ce

polic

y de

velo

ped

and

circ

ulat

ed to

de

partm

ents

for

impl

emen

tatio

n

Not

ach

ieve

d

The

term

s of

refe

renc

e fo

r ap

poin

tmen

t of a

ser

vice

pro

vide

r ha

ve b

een

deve

lope

d, h

owev

er th

e se

rvic

e pr

ovid

er h

as n

ot y

et b

een

appo

inte

d

Neg

otia

tions

and

La

bour

Rel

atio

ns

Rea

sons

for t

he v

aria

nce:

The

proj

ect c

ould

not

be

unde

rtake

n an

d co

mpl

eted

dur

ing

the

2011

/12

finan

cial

yea

r due

to th

e de

lays

in th

e pr

ocur

emen

t pro

cess

es o

f the

dep

artm

ents

.

Nor

ms

and

stan

dard

s th

at

shou

ld a

pply

in th

e pu

blic

se

ctor

with

in th

e co

ntex

t of t

he

Sin

gle

Pub

lic S

ervi

ce

2011

/12

Sum

mit

decl

arat

ion

conc

lude

dTh

e su

mm

it w

as n

ot

conv

ened

as

plan

ned

5S

ingl

e P

ublic

S

ervi

ce n

orm

s an

d st

anda

rds

alig

ned

with

in th

e pu

blic

se

ctor

Not

ach

ieve

d

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Sum

mit

was

not

hel

d as

pla

nned

Neg

otia

tions

and

La

bour

Rel

atio

ns

Rea

sons

for t

he v

aria

nce:

The

sum

mit

was

rem

oved

from

PS

CB

C b

arga

inin

g ag

enda

as

the

DP

SA

and

Gov

ernm

ent d

o no

t yet

hav

e a

posi

tion

pape

r on

the

Sin

gle

Pub

lic S

ervi

ce to

com

men

ce n

egot

iatio

ns o

n.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Stra

tegy

on

disc

iplin

e an

d sa

nctio

ning

for i

mpr

ovin

g th

e m

anag

emen

t of p

oor

perfo

rman

ce o

f DG

, DD

G’s

an

d M

unic

ipal

Man

ager

s m

anag

emen

t dev

elop

ed

Rep

ort o

n be

nchm

arki

ng

exer

cise

dev

elop

ed

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

6 B

ench

mar

king

ex

erci

se c

ompl

eted

an

d co

nsul

ted

on

Not

ach

ieve

d

No

benc

hmar

king

exe

rcis

e w

as

unde

rtake

n to

war

ds th

e de

velo

pmen

t of

Stra

tegy

on

disc

iplin

e an

d sa

nctio

ning

for i

mpr

ovin

g th

e m

anag

emen

t of p

oor p

erfo

rman

ce o

f D

G, D

DG

’s a

nd M

unic

ipal

Man

ager

s

Neg

otia

tions

and

La

bour

Rel

atio

ns


Rea

sons

for t

he v

aria

nce:

The

Dep

artm

ent d

oes

not h

ave

eno

ugh

capa

city

to d

evel

op s

trate

gy o

n di

scip

line

and

sanc

tioni

ng fo

r im

prov

ing

the

man

agem

ent o

f poo

r per

form

ance

of D

G’s

, DD

G’s

and

mun

icip

al m

anag

ers

Labo

ur R

elat

ions

Tra

inin

g fo

r al

l em

ploy

ees

in th

e pu

blic

se

rvic

e co

nduc

ted.

Lab

our r

elat

ions

trai

ning

pr

ogra

mm

e ro

lled

out i

n th

e pu

blic

ser

vice

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

7 L

abou

r rel

atio

ns

train

ing

mat

eria

l ac

cred

ited

by S

AQ

A an

d tra

inin

g ro

lled

out

Par

tly A

chie

ved

The

train

ing

was

con

duct

ed w

ith 2

13

offic

ials

and

a re

port

of th

e tra

inin

g ha

s be

en s

ubm

itted

to th

e M

inis

ter f

or

Pub

lic S

ervi

ce a

nd A

dmin

istra

tion.

Neg

otia

tions

and

La

bour

Rel

atio

ns

Res

earc

h re

port

tow

ards

the

deve

lopm

ent o

f a fr

amew

ork

on th

e ef

ficie

nt a

nd e

ffect

ive

man

agem

ent o

f ann

ual

and

sick

leav

e in

the

publ

ic

serv

ice.

Dra

ft re

port

on th

e ef

ficie

nt

and

effe

ctiv

e m

anag

emen

t of

ann

ual a

nd s

ick

leav

e de

velo

ped

and

loca

l and

in

tern

atio

nal b

ench

mar

king

co

mm

ence

d

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

8 S

urve

y an

d lo

cal

and

inte

rnat

iona

l be

nchm

arki

ng re

port

com

plet

ed

Ach

ieve

d

The

loca

l and

inte

rnat

iona

l be

nchm

arki

ng w

as c

ondu

cted

al

thou

gh n

ot m

uch

usef

ul in

form

atio

n w

as g

athe

red

from

this

exe

rcis

e to

de

velo

p a

repo

rt. h

owev

er, t

he d

raft

repo

rt on

the

effic

ient

and

effe

ctiv

e m

anag

emen

t of a

nnua

l and

sic

k le

ave

has

been

dev

elop

ed b

ased

on

the

info

rmat

ion

obta

ined

from

the

depa

rtmen

tal s

urve

ys

Con

ditio

ns S

ervi

ce

Pre

para

tions

for t

he

inve

stig

atio

n on

the

re-

arra

ngem

ent o

f wor

king

tim

e in

the

Pub

lic S

ervi

ce fi

nalis

ed

The

term

s of

refe

renc

e an

d ap

poin

ted

ser

vice

pro

vide

r Th

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r9

Term

s of

refe

renc

e,

fund

ing

and

appo

intm

ent o

f a

serv

ice

prov

ider

for

the

inve

stig

atio

n on

th

e re

-arr

ange

men

t of

wor

king

tim

e fin

alis

ed

Ach

ieve

d

The

term

s of

refe

renc

e w

ere

deve

lope

d, h

owev

er th

e s

ervi

ce

prov

ider

has

not

yet

bee

n ap

poin

ted

Con

ditio

ns S

ervi

ce


Rea

sons

for t

he v

aria

nce:

The

prog

ram

me

did

not h

ave

the

requ

ired

fund

ing

to a

ppoi

nt a

ser

vice

pro

vide

r.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Gov

ernm

ent E

mpl

oyee

s H

ousi

ng S

chem

e an

d im

plem

enta

tion

plan

de

velo

ped

New

Gov

ernm

ent

Em

ploy

ees

Hou

sing

S

chem

e

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

1010

.1. R

evis

ed

hous

ing

polic

y in

th

e pu

blic

ser

vice

de

velo

ped

and

impl

emen

ted

by

Mar

ch 2

012.

(Thi

s an

nual

targ

et w

as

amen

ded

in th

e 2n

d qu

arte

r to

2015

)

Par

tly a

chie

ved

The

revi

sed

hous

ing

polic

y fo

r the

pu

blic

ser

vice

was

dev

elop

ed.

The

tech

nica

l com

mitt

ee o

n th

e re

vise

d ho

usin

g sc

hem

e ha

d m

ade

a th

orou

gh re

visi

on o

f im

plem

enta

tion

date

s in

ord

er to

acc

omm

odat

e th

e co

mpl

exity

of t

he p

roje

ct a

nd

exte

nsiv

e co

nsul

tatio

ns. T

he re

vise

d im

plem

enta

tion

date

s w

ere

subm

itted

to

the

PS

CB

C fo

r rev

iew

and

ap

prov

al

Con

ditio

ns S

ervi

ce

Rea

sons

for t

he v

aria

nce:

Due

to m

agni

tude

and

com

plex

ity o

f the

sch

eme,

a re

ques

t for

revi

sed

time

fram

es h

as b

een

subm

itted

to th

e P

SC

BC

and

the

mat

ter i

s cu

rren

tly u

nder

neg

otia

tions

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Long

Ser

vice

Rec

ogni

tion

polic

y re

view

edR

evis

ed P

olic

y on

Lon

g S

ervi

ce R

ecog

nitio

n Th

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r11

A re

vise

d lo

ng

serv

ice

reco

gniti

on

polic

y de

velo

ped

Par

tly a

chie

ved

The

polic

y ha

s be

en d

evel

oped

and

is

awai

ting

revi

sion

at t

he P

ublic

Ser

vice

C

oord

inat

ing

Bar

gain

ing

Cou

ncil

(PS

CB

C)

Con

ditio

ns S

ervi

ce


Rea

sons

for t

he v

aria

nce:

The

PS

CB

C n

egot

iatio

n pr

oces

s is

not

yet

fina

lized

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Rev

ised

rem

uner

atio

n po

licy

fram

ewor

k fo

r the

pu

blic

ser

vice

(Per

sonn

el

Exp

endi

ture

Rev

iew

(PE

R))

Firs

t dra

ft re

port

on th

e P

erso

nnel

Exp

endi

ture

R

evie

w

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

1212

.1. P

erso

nnel

ex

pend

iture

re

view

con

duct

ed

by M

arch

201

2

whi

ch fi

ndin

gs a

nd

reco

mm

enda

tions

w

ill in

form

the

revi

ew

of th

e re

mun

erat

ion

polic

y of

the

publ

ic

serv

ice

Par

tly a

chie

ved

A se

rvic

e pr

ovid

er to

con

duct

the

Per

sonn

el E

xpen

ditu

re R

evie

w h

as

been

app

oint

ed a

nd th

e pr

ojec

t

com

men

ced

in J

anua

ry 2

012

and

is e

nvis

aged

to b

e co

mpl

eted

by

Aug

ust 2

012.

The

revi

sion

of t

he

rem

uner

atio

n po

licy

will

be

info

rmed

by

the

Per

sonn

el e

xpen

ditu

re re

view

re

com

men

datio

ns

Rem

uner

atio

n an

d M

arke

t Ana

lysi

s

Pro

posa

ls to

revi

ew th

e re

mun

erat

ion

polic

y fo

r the

pu

blic

ser

vice

dev

elop

ed

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

Rea

sons

for t

he v

aria

nce:

The

Per

sonn

el e

xpen

ditu

re re

view

201

1 pr

ojec

t com

men

ced

late

due

to in

itial

una

vaila

bilit

y of

fund

s.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Chi

ef D

irect

orat

e

Targ

et (2

011

/12)

Evi

denc

e S

ubm

itted

and

ver

ified

13. R

evie

w o

f the

Ince

ntiv

e po

licy

fram

ewor

k fo

r the

Pub

lic

Ser

vice

Rev

ised

pol

icy

on p

ay

prog

ress

ion

for e

mpl

oyee

s on

per

sona

l not

ches

im

plem

ente

d.

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

13A

revi

sed

ince

ntiv

e po

licy

fram

ewor

k ne

gotia

ted

and

impl

emen

ted

Not

ach

ieve

d

The

Rev

ised

pol

icy

on p

ay p

rogr

essi

on

for e

mpl

oyee

s on

per

sona

l not

ches

, t

he re

view

of R

esol

utio

n 3

of 2

009,

(s

alar

y gr

adin

g sy

stem

for N

on O

SD

em

ploy

ees

, the

revi

sed

ince

ntiv

e po

licy

fram

ewor

k an

d th

e R

evis

ed

polic

y on

the

appl

icat

ion

of P

SR

Par

t V.

C.3

rega

rdin

g th

e aw

ardi

ng o

f hig

her

sala

ries

to e

mpl

oyee

s ha

ve n

ot b

een

de

velo

ped

Rem

uner

atio

n an

d M

arke

t Ana

lysi

s

Rev

ised

pol

icy

on th

e ap

plic

atio

n of

PS

R P

art

V.C

.3 re

gard

ing

the

awar

ding

of h

ighe

r sal

arie

s to

em

ploy

ees.

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

Rev

iew

of R

esol

utio

n 3

of 2

009,

(sal

ary

grad

ing

syst

em fo

r Non

OS

D

empl

oyee

s sa

lary

leve

ls

1 –

12)

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear


Rea

sons

for t

he v

aria

nce:

The

prog

ram

me

has

take

n a

deci

sion

not

to re

vise

the

polic

y on

the

awar

ding

of h

ighe

r sal

arie

s an

d no

t rev

iew

the

sal

ary

grad

ing

syst

em u

ntil

the

revi

sed

sala

ry g

radi

ng a

nd th

e un

iform

job

eval

uatio

n sy

stem

s ha

ve b

een

impl

emen

ted

by th

e D

PS

A’s

Ser

vice

Del

iver

y an

d O

rgan

izat

iona

l Tra

nsfo

rmat

ion

prog

ram

me.

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Chi

ef D

irect

orat

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Con

solid

atio

n an

d fin

aliz

atio

n of

all

OS

Ds,

incl

udin

g im

pact

as

sess

men

t of i

dent

ified

O

SD

’s

Rep

ort o

n th

e im

plem

ente

d O

SD

s R

esol

utio

ns o

n al

l OS

Ds

wer

e si

gned

. OS

Ds

wer

e fu

lly im

plem

ente

d ex

cept

fo

r Med

ical

and

The

rape

utic

S

ervi

ce w

hich

will

be

final

ised

in A

pril

2011

. O

SD

for e

ngin

eers

oc

cupa

tions

hav

e be

en

impl

emen

ted

in 8

0% o

f de

partm

ents

. O

utst

andi

ng tr

ansl

atio

n of

S

MS

em

ploy

ees

to L

egal

O

SD

not

fina

lised

due

to

disp

utes

14 A

ll O

SD

s fu

lly

impl

emen

ted

and

the

impa

ct

asse

ssm

ent o

n th

e im

plem

enta

tion

of

iden

tified

OS

Ds

cond

ucte

d

Ach

ieve

d

Rep

orts

on

the

first

two

OS

D’s

(leg

al

and

nurs

ing)

impl

emen

ted

with

effe

ct

from

1 J

uly

2007

has

bee

n de

velo

ped

The

OS

Ds

that

hav

e be

en

impl

emen

ted

to d

ate

also

incl

ude

thos

e fo

r Edu

catio

n, D

octo

rs a

nd A

llied

W

orke

rs, E

ngin

eers

, Soc

ial W

orke

rs

and

Cor

rect

iona

l Offi

cers

The

impa

ct a

sses

smen

t on

the

nurs

es

and

lega

l OS

Ds

has

been

con

duct

ed

Rem

uner

atio

n an

d M

arke

t Ana

lysi

s

Rep

ort o

n th

e Im

pact

as

sess

men

t on

OS

Ds

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear


PROGRAMME 4: PUBLIC SECTOR INFORMATION AND COMMUNICATION TECHNOLOGYMANAGEMENTProgramme Purpose: Develop, implement and monitor information communication technology policies and norms and standards that enable citizen centered services.


The programme implemented work under the DPSA’s Strategic Objective 3: Leverage ICT as a strategic resource (enabler)


1) A draft connectivity blueprint for connecting schools has been developed. Twenty seven thousand (27000) schools throughout the country will be connected using this blueprint.

2) The IT Governance Framework was developed and endorsed by GITOC, consulted with the Auditor General and Governance and Administration Cluster and is en-route to Cabinet for approval. DPSA will develop the IT Governance Implementation Guidelines after the approval of this framework. The implementation guideline will facilitate the implementation of IT governance within government.

3) As part of the process of managing ICT expenditure in government, DPSA in conjunction with National Treasury has developed new ICT related Standards Chart of Account (SCOA) Codes to enable the recording of ICT expenditure according to defined ICT categories and services. This SCOA codes will be implemented during the 2012/13 financial year.

4) The department has refined the concept of the “Governance framework” to an information security policy as the mechanism to govern information security within the public service. In the security context a security policy was needed with the current legislation providing the governance arrangements around security. The policy is meant to be mandatory for all public service departments. The IT security Policy has been developed and being consulted upon. Consultations with the GITO council have also given rise to a number of changes to the policy, both in terms of format and content. As a result the programme has focused on ensuring that all stakeholder concerns have been addressed.

5) While the vulnerability assessments have not been conducted, the branch has developed a comprehensive vulnerability assessment methodology, and using the rational toolset, mapped the methodology into a set of tasks, activities and phases. This methodology will allow any agency / department that is mandated to conduct vulnerability assessments to use the methodology and toolset to ensure a common approach to the assessment of security at departments.

6) The Green IT policy has been developed and consulted on.

7) Secretariat support and training was provided to the GITOC council whose members were also trained on COBIT as part of improving the governance of IT within the public service.


No changes were made to the planned targets


PRO

GR

AM

ME

4: P

UB

LIC

SEC

TOR

INFO

RM

ATIO

N A

ND

CO

MM

UN

ICAT

ION

TEC

HN

OLO

GY

MA

NA

GEM

ENT

(PSI

CTM

)O

utpu

tsP

erfo

rman

ce

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Gov

ernm

ent

Wid

e IT

pla

n an

d co

mm

on

IT S

tand

ards

&

Prin

cipl

es

impl

emen

ted

with

in

the

publ

ic s

ervi

ce

Pilo

t dep

loye

dD

ata

gath

erin

g o

n th

e sh

ared

ser

vice

s w

as

com

plet

ed

The

Nam

a K

hoi

mun

icip

ality

's IT

land

scap

e ha

s be

en o

ptim

ized

and

tra

nsfo

rmed

thro

ugh

the

IT

plan

pro

ject

.

IT p

lan

impl

emen

ted

in th

e C

ape

by p

ilotin

g th

e sh

ared

ser

vice

s in

frast

ruct

ure

Par

tly a

chie

ved

The

shar

ed s

ervi

ces

arch

itect

ure

mod

eled

aro

und

the

Nor

ther

n C

ape

prov

ince

has

bee

n fin

aliz

ed a

nd th

e de

partm

ent h

as b

een

wor

king

with

the

GIT

O c

ounc

il in

th

e de

velo

pmen

t of t

he d

raft

ICT

stra

tegy

for t

he p

ublic

se

rvic

eA

n IC

T st

rate

gy is

the

broa

dest

of p

lans

, and

ess

entia

l to

be

in p

lace

to p

rovi

de d

irect

ion

for l

ower

leve

l pl

anni

ng.

E-g

over

nmen

t

Rea

sons

for t

he v

aria

nce:

T

he p

ilot w

as n

ot c

ondu

cted

due

to c

apac

ity c

onst

rain

ts

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

CO

BIT

fram

ewor

k ad

opte

d as

the

stan

dard

for I

T go

vern

ance

with

in

the

publ

ic s

ervi

ce

Cab

inet

App

rove

d C

OB

IT fr

amew

ork

1) C

abin

et m

emor

andu

m

requ

estin

g ap

prov

al

to a

dopt

CO

BIT

as

the

fram

ewor

k fo

r IT

Gov

erna

nce

was

dra

fted

and

rout

ed to

the

DG

, D

eput

y M

inis

ter a

nd

Min

iste

r for

Pub

lic S

ervi

ce

and

Adm

inis

tratio

n.

2) C

OB

IT tr

aini

ng w

as

mad

e av

aila

ble

to a

ll na

tiona

l and

pro

vinc

ial

Gov

ernm

ent I

T O

ffice

rs

(GIT

Os)

to c

reat

e aw

aren

ess

and

to a

ssis

t w

ith im

plem

enta

tion

with

in

each

dep

artm

ent.

In e

xces

s of

50

GIT

Os

rece

ived

tra

inin

g.

2 C

OB

IT fr

amew

ork

adop

ted

and

im

plem

ente

d as

th

e st

anda

rd fo

r IT

gove

rnan

ce

Par

tly a

chie

ved

The

Cor

pora

te G

over

nanc

e of

ICT

Pol

icy

Fram

ewor

k fo

r Pub

lic S

ervi

ce h

as b

een

deve

lope

d, C

OB

IT w

ill b

e us

ed to

sup

port

and

impl

emen

t thi

s fra

mew

ork

ICT

Infra

stru

ctur

e


PRO

GR

AM

ME

4: P

UB

LIC

SEC

TOR

INFO

RM

ATIO

N A

ND

CO

MM

UN

ICAT

ION

TEC

HN

OLO

GY

MA

NA

GEM

ENT

(PSI

CTM

)O

utpu

tsP

erfo

rman

ce

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Gov

ernm

ent

Wid

e IT

pla

n an

d co

mm

on

IT S

tand

ards

&

Prin

cipl

es

impl

emen

ted

with

in

the

publ

ic s

ervi

ce

Pilo

t dep

loye

dD

ata

gath

erin

g o

n th

e sh

ared

ser

vice

s w

as

com

plet

ed

The

Nam

a K

hoi

mun

icip

ality

's IT

land

scap

e ha

s be

en o

ptim

ized

and

tra

nsfo

rmed

thro

ugh

the

IT

plan

pro

ject

.

IT p

lan

impl

emen

ted

in th

e C

ape

by p

ilotin

g th

e sh

ared

ser

vice

s in

frast

ruct

ure

Par

tly a

chie

ved

The

shar

ed s

ervi

ces

arch

itect

ure

mod

eled

aro

und

the

Nor

ther

n C

ape

prov

ince

has

bee

n fin

aliz

ed a

nd th

e de

partm

ent h

as b

een

wor

king

with

the

GIT

O c

ounc

il in

th

e de

velo

pmen

t of t

he d

raft

ICT

stra

tegy

for t

he p

ublic

se

rvic

eA

n IC

T st

rate

gy is

the

broa

dest

of p

lans

, and

ess

entia

l to

be

in p

lace

to p

rovi

de d

irect

ion

for l

ower

leve

l pl

anni

ng.

E-g

over

nmen

t

Rea

sons

for t

he v

aria

nce:

T

he p

ilot w

as n

ot c

ondu

cted

due

to c

apac

ity c

onst

rain

ts

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

CO

BIT

fram

ewor

k ad

opte

d as

the

stan

dard

for I

T go

vern

ance

with

in

the

publ

ic s

ervi

ce

Cab

inet

App

rove

d C

OB

IT fr

amew

ork

1) C

abin

et m

emor

andu

m

requ

estin

g ap

prov

al

to a

dopt

CO

BIT

as

the

fram

ewor

k fo

r IT

Gov

erna

nce

was

dra

fted

and

rout

ed to

the

DG

, D

eput

y M

inis

ter a

nd

Min

iste

r for

Pub

lic S

ervi

ce

and

Adm

inis

tratio

n.

2) C

OB

IT tr

aini

ng w

as

mad

e av

aila

ble

to a

ll na

tiona

l and

pro

vinc

ial

Gov

ernm

ent I

T O

ffice

rs

(GIT

Os)

to c

reat

e aw

aren

ess

and

to a

ssis

t w

ith im

plem

enta

tion

with

in

each

dep

artm

ent.

In e

xces

s of

50

GIT

Os

rece

ived

tra

inin

g.

2 C

OB

IT fr

amew

ork

adop

ted

and

im

plem

ente

d as

th

e st

anda

rd fo

r IT

gove

rnan

ce

Par

tly a

chie

ved

The

Cor

pora

te G

over

nanc

e of

ICT

Pol

icy

Fram

ewor

k fo

r Pub

lic S

ervi

ce h

as b

een

deve

lope

d, C

OB

IT w

ill b

e us

ed to

sup

port

and

impl

emen

t thi

s fra

mew

ork

ICT

Infra

stru

ctur

e

Rea

sons

for t

he v

aria

nce:

Th

e pr

ojec

t was

cha

nged

to d

evel

opin

g a

Cor

pora

te G

over

nanc

e of

ICT

Pol

icy

Fram

ewor

k (C

GIC

TF),

whi

ch is

a g

over

nmen

t-wid

e po

licy

fram

ewor

k th

at fo

cuse

s on

pol

itica

l and

exe

cutiv

e m

anag

emen

t lev

el. C

OB

IT w

ill o

nly

be im

plem

ente

d on

ce th

e C

GIC

TPF

is a

ppro

ved.

The

CG

ICTF

has

bee

n de

velo

ped,

wid

ely

cons

ulte

d up

on a

nd th

e C

ab m

emo

is o

n ro

ute

to C

abin

et fo

r A

ppro

val.

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

ITIL

ado

pted

as

a fr

amew

ork

for s

ervi

ce

man

agem

ent

impr

ovem

ent

w

ithin

the

publ

ic

serv

ice

Cab

inet

app

rove

d IT

IL f

ram

ewor

k Th

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r 3

ITIL

ado

pted

by

Cab

inet

as

a fr

amew

ork

for

serv

ice

man

agem

ent

impr

ovem

ent

Not

ach

ieve

d

The

ITIL

fram

ewor

k ha

s no

t bee

n de

velo

ped

due

to

chan

ge o

f foc

us.

ICT

Infra

stru

ctur

e

Rea

sons

for t

he v

aria

nce:

The

ITIL

fram

ewor

k ha

s no

t bee

n de

velo

ped

due

to c

apac

ity c

onst

rain

ts

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Info

rmat

ion

Sec

urity

Pol

icy

and

Gov

erna

nce

Fram

ewor

k w

ithin

th

e pu

blic

ser

vice

Gov

erna

nce

fram

ewor

k ad

opte

d by

cab

inet

The

draf

t Sec

urity

G

over

nanc

e Fr

amew

ork

has

been

com

plet

ed.

Con

sulta

tion

with

key

st

akeh

olde

rs s

uch

as

the

Gito

c S

tand

ing

Com

mitt

ee o

n In

form

atio

n S

yste

m S

ecur

ity (S

CIS

S)

and

the

Dep

artm

ent

of S

tate

Sec

urity

has

be

en fa

cilit

ated

thro

ugh

seve

ral w

orks

hops

and

pr

esen

tatio

ns.

4 In

form

atio

n S

ecur

ity

Gov

erna

nce

Fram

ewor

k ap

prov

ed b

y C

abin

et

Par

tly a

chie

ved

The

ICT

Sec

urity

pol

icy

has

been

dev

elop

ed a

nd th

e go

vern

ance

fram

ewor

k w

ill b

e an

add

endu

m to

the

polic

y.

The

polic

y ha

s no

t yet

bee

n su

bmitt

ed fo

r Cab

inet

ap

prov

al

ICT

Infra

stru

ctur

e


Rea

sons

for t

he v

aria

nce:

The

depa

rtmen

t has

refin

ed th

e co

ncep

t of t

he "G

over

nanc

e fra

mew

ork"

to a

n in

form

atio

n se

curit

y po

licy

as th

e m

echa

nism

to g

over

n in

form

atio

n se

curit

y w

ithin

the

publ

ic s

ervi

ce. I

n th

e se

curit

y co

ntex

t a s

ecur

ity p

olic

y w

as n

eede

d w

ith th

e cu

rren

t leg

isla

tion

prov

idin

g th

e go

vern

ance

arr

ange

men

ts a

roun

d se

curit

y. T

he p

olic

y is

mea

nt to

be

man

dato

ry fo

r all

publ

ic s

ervi

ce

depa

rtmen

ts. T

he IT

sec

urity

Pol

icy

has

been

dev

elop

ed a

nd b

eing

con

sulte

d up

on. C

onsu

ltatio

ns w

ith th

e G

ITO

cou

ncil

have

als

o gi

ven

rise

to a

num

ber o

f cha

nges

to th

e po

licy,

bot

h in

term

s of

form

at a

nd c

onte

nt. A

s a

resu

lt th

e pr

ogra

mm

e ha

s fo

cuse

d on

ens

urin

g th

at a

ll st

akeh

olde

r con

cern

s ha

ve b

een

addr

esse

d.

Red

uced

G

over

nmen

t IC

T co

sts

thro

ugh

the

cons

olid

atin

g pr

inte

rs;

optim

isin

g ne

twor

k in

frast

ruct

ure

(voi

ce a

nd d

ata)

an

d im

prov

ing

on

the

way

sof

twar

e is

be

ing

proc

ured

and

m

anag

ed

Exp

endi

ture

revi

ew

and

cost

sav

ing

initi

ativ

es id

entifi

ed

No

prog

ress

was

mad

e on

th

is p

roje

ct in

201

0/11

5E

xpen

ditu

re re

view

and

co

st s

avin

g in

itiat

ives

id

entifi

ed

Par

tly a

chie

ved

The

DP

SA

and

Nat

iona

l Tre

asur

y re

view

ed th

e S

CO

A an

d is

sued

a d

irect

ive

to d

epar

tmen

ts o

n th

e ch

ange

s ef

fect

ed to

impl

emen

t as

from

201

2, th

e IC

T re

late

d S

CO

A C

odes

hav

e be

en a

ppro

ved

and

impl

emen

ted

on g

over

nmen

t fina

ncia

l sys

tem

.

The

cost

sav

ing

initi

ativ

es h

ave

been

iden

tified

but

no

t yet

app

rove

d by

the

MP

SA

ICT

Infra

stru

ctur

e

Rea

sons

for t

he v

aria

nce:

The

expe

nditu

re re

view

was

com

plet

ed in

200

9 an

d re

com

men

ded

that

the

ICT

rela

ted

Sta

ndar

d C

harts

of A

ccou

nts

(SC

OA

) be

revi

ewed

and

that

cos

t sav

ing

initi

ativ

es b

e id

entifi

ed.

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

E-G

over

nmen

t P

roto

type

Pla

tform

de

velo

ped

E-g

over

nmen

t pr

otot

ype

plat

form

de

velo

ped

and

test

ed

Term

s of

refe

renc

e w

ere

deve

lope

d6

Aut

omat

ion

of 6

initi

al

serv

ices

on

a pr

otot

ype

plat

form

Not

ach

ieve

d

The

auto

mat

ion

was

not

don

e

E-g

over

nmen

t

Rep

ort o

f the

test

ing

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear


Rea

sons

for t

he v

aria

nce:

As

the

DP

SA’

s m

anda

te is

on

polic

y de

velo

pmen

t the

pro

ject

has

bee

n ha

nded

ove

r to

SIT

A.

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Pub

lic K

ey

Infra

stru

ctur

e (P

KI)

PK

I Pilo

t dep

loye

d on

BA

S/P

ersa

l S

ever

al w

orks

hops

wer

e he

ld w

ith th

e D

epar

tmen

t of

Sta

te S

ecur

ity w

here

ag

reem

ent w

as re

ache

d on

an

appr

oach

to th

e de

velo

pmen

t of P

KI f

or

gove

rnm

ent.

A pr

ojec

t Ini

tiatio

n do

cum

ent t

hat d

efine

s th

e sc

ope

and

deliv

erab

les

of

the

PK

I pilo

t pro

ject

was

de

velo

ped.

7A

pilo

t PK

I im

plem

enta

tion

depl

oyed

to

enh

ance

the

secu

rity

of o

ne tr

ansv

ersa

l ap

plic

atio

n (e

ither

BA

S o

r P

ER

SA

L)

Not

ach

ieve

d

The

pilo

t PK

I im

plem

enta

tion

has

not b

een

depl

oyed

E-g

over

nmen

t

Rea

sons

for t

he v

aria

nce:

The

pilo

t has

not

bee

n un

derta

ken

due

to li

mite

d hu

man

reso

urce

s ca

paci

ty

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

ICT

Con

nect

ivity

of

Thus

ong

Ser

vice

s ce

ntre

s

125

Thus

ong

cent

res

conn

ecte

d LA

N c

ablin

g fo

r Thu

song

se

rvic

e ce

ntre

s ha

s be

en

com

plet

ed

8

125

Thus

ong

cent

res

conn

ecte

d N

ot a

chie

ved

100

Thus

ong

Cen

ters

that

hav

e al

read

y be

en

conn

ecte

d w

ere

valid

ated

afte

r whi

ch u

pgra

des

will

be

mad

e to

the

cent

ers

whe

re IT

is n

ot fu

lly e

ffect

ive.

ICT

Infra

stru

ctur

e

120

cen

tres

conn

ecte

d to

WA

NTh

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r

IT e

quip

men

t de

ploy

ed to

39

new

G

ener

al S

ervi

ce

Cou

nter

s

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear


Rea

sons

for t

he v

aria

nce:

The

rest

of t

he 1

25 T

huso

ng C

entre

s an

d 12

0 C

entre

s ha

ve n

ot b

een

conn

ecte

d an

d IT

equ

ipm

ent h

as n

ot b

een

depl

oyed

to n

ew G

ener

al S

ervi

ce C

ount

ers

as re

sult

of c

apac

ity c

onst

rain

ts

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Con

nect

ivity

bl

uepr

int a

nd

band

wid

th

stra

tegi

es fo

r co

nnec

ting

scho

ols,

lib

rarie

s, c

linic

s an

d m

unic

ipal

ities

Con

nect

ivity

B

luep

rint f

or s

choo

lsTh

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r9

Dra

ft bl

uepr

ints

for t

he

conn

ectiv

ity o

f sch

ools

, lib

rarie

s, c

linic

s an

d m

unic

ipal

ities

dev

elop

ed

Fina

l blu

e pr

ints

to b

e de

velo

ped

durin

g th

e ne

xt th

ree

year

s

Par

tly a

chie

ved

Onl

y a

draf

t Sch

ools

ICT

Con

nect

ivity

Blu

eprin

t has

be

en d

evel

oped

.

.

ICT

Infra

stru

ctur

e

Con

nect

ivity

B

luep

rint f

or li

brar

ies

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

Con

nect

ivity

B

luep

rint f

or c

linic

sTh

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r

Con

nect

ivity

B

luep

rint f

or

mun

icip

aliti

es

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear


Rea

sons

for t

he v

aria

nce:

The

conn

ectiv

ity b

lue

prin

t and

ban

dwid

th s

trate

gies

for c

onne

ctin

g cl

inic

s, li

brar

ies

and

mun

icip

aliti

es w

ere

not d

evel

oped

due

to c

apac

ity c

onst

rain

ts

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Qua

lity

supp

ort

prov

ided

to th

e G

ITO

C C

ounc

il

All

depa

rtmen

ts

parti

cipa

ting

in th

e G

ITO

Cou

ncil

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

10

Sec

reta

riat s

uppo

rt pr

ovid

ed to

the

GIT

OC

Par

tly A

chie

ved

Sec

reta

riat s

uppo

rt w

as p

rovi

ded

to G

ITO

C

The

Rep

ort o

n th

e ov

ersi

ght o

ver t

he im

plem

enta

tion

of th

e S

ITA

Turn

arou

nd S

trate

gy w

as n

ot p

rodu

ced

ICT

Pol

icy

and

Pla

nnin

g

Sec

reta

riat f

unct

ion

prov

ided

to th

e G

ITO

Cou

ncil

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

GIT

O C

ounc

il &

co

here

nce

of IT

st

reng

then

ed

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

Trai

ning

& C

apac

ity

Bui

ldin

g of

CIO

s co

mpe

tenc

e in

G

over

nmen

t co

mpl

eted

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

Rep

ort o

n th

e ov

ersi

ght o

ver t

he

impl

emen

tatio

n of

th

e S

ITA

Turn

arou

nd

Stra

tegy

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear


Rea

sons

for t

he v

aria

nce:

Ther

e w

as a

nee

d to

cla

rify

the

DP

SA’

s ov

ersi

ght f

unct

ion

in re

latio

n to

that

of t

he B

oard

of S

ITA

. The

mat

ter o

f the

role

of t

he D

PS

A is

stil

l und

er d

iscu

ssio

n w

ith th

e M

inis

ter o

f Pub

lic S

ervi

ce

and

Adm

inis

tratio

n.

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

IT S

ecur

ity

Vuln

erab

ility

A

sses

smen

t P

rogr

am

impl

emen

ted

in

sele

cted

nat

iona

l de

partm

ents

and

pr

ovin

ces

Rep

ort o

n Vu

lner

abili

ty

asse

ssm

ents

The

Vuln

erab

ility

as

sess

men

t w

as d

one

at D

epar

tmen

t of P

ublic

E

nter

pris

es

11 V

ulne

rabi

lity

asse

ssm

ent

com

plet

ed in

2 n

atio

nal

depa

rtmen

ts a

nd 1

pr

ovin

ce

Par

tly a

chie

ved

Whi

le th

e vu

lner

abili

ty a

sses

smen

ts h

ave

not

been

con

duct

ed, t

he D

PS

A ha

s de

velo

ped

a co

mpr

ehen

sive

vul

nera

bilit

y as

sess

men

t m

etho

dolo

gy, a

nd u

sing

the

ratio

nal t

ools

et, m

appe

d th

e m

etho

dolo

gy in

to a

set

of t

asks

, act

iviti

es a

nd

phas

es.

This

met

hodo

logy

will

allo

w a

ny a

genc

y /

depa

rtmen

t tha

t is

man

date

d to

con

duct

vul

nera

bilit

y as

sess

men

ts to

use

the

met

hodo

logy

and

tool

set t

o en

sure

a c

omm

on a

ppro

ach

to th

e as

sess

men

t of

secu

rity

at d

epar

tmen

ts.

E-g

over

nmen

t

Rea

sons

for t

he v

aria

nce:

D

ue to

the

limite

d ca

paci

ty w

ithin

the

depa

rtmen

t, th

e de

partm

ent h

as c

hang

ed fo

cus

away

from

con

duct

ing

vuln

erab

ility

ass

essm

ents

to p

rovi

ding

a s

tand

ard

vuln

erab

ility

ass

essm

ent

met

hodo

logy

.

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Gre

en IT

Pol

icy

impl

emen

ted

acro

ss th

e pu

blic

se

rvic

e

Gre

en IT

Pol

icy

The

proj

ect c

omm

ence

d in

th

e 20

11/1

2 fin

anci

al y

ear

12G

reen

IT P

olic

y de

velo

ped

circ

ulat

ed

to d

epar

tmen

ts fo

r im

plem

enta

tion

Par

tly a

chie

ved

The

draf

t pol

icy

has

been

dev

elop

ed a

nd is

en-

rout

e to

Cab

inet

for a

ppro

val.

ICT

Pol

icy

and

Pla

nnin

g


Rea

sons

for t

he v

aria

nce:

T

he G

reen

IT P

olic

y is

stil

l en

rout

e to

Cab

inet

for a

ppro

val

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

arge

t (20

11 /1

2)A

ctua

l(201

1/12

)

E-w

aste

Pol

icy

E

-was

te P

olic

y Th

e pr

ojec

t com

men

ced

in

the

2011

/12

finan

cial

yea

r13

E-w

aste

Pol

icy

de

velo

ped

circ

ulat

ed

to d

epar

tmen

ts fo

r im

plem

enta

tion

Not

ach

ieve

d

The

term

s of

refe

renc

e fo

r the

dev

elop

men

t of a

n e-

Was

te p

olic

y w

as re

view

ed b

y G

ITO

C d

urin

g co

nsul

tatio

ns o

n th

e G

reen

IT P

olic

y an

d am

ende

d to

the

deve

lopm

ent o

f e-W

aste

Gui

delin

es. T

his

is a

di

rect

follo

w u

p to

the

Gre

en IT

Pol

icy

of 2

011.

The

tend

er fo

r the

dev

elop

men

t of t

he e

-was

te

guid

elin

es h

as b

een

awar

ded.

ICT

Pol

icy

and

Pla

nnin

g

Rea

sons

for t

he v

aria

nce:

D

iscu

ssio

ns w

ithin

the

GIT

O C

ounc

il ha

d im

pact

in th

e fin

aliz

atio

n of

the

polic

y an

d ho

w th

e po

licy

shou

ld b

e po

sitio

ned

in th

e pu

blic

ser

vice

. Th

e G

ITO

Cou

ncil

had

take

n a

deci

sion

that

the

E-w

aste

gui

delin

es s

houl

d fo

llow

up

on th

e G

reen

IT a

s an

add

endu

m P

olic

y an

d no

t bec

ome

sepa

rate

pol

icy

as th

e 2

are

rela

ted

as a

resu

lt th

e E

-was

te g

uide

lines

will

be

to in

corp

orat

e th

e po

licy

into

the

Gre

en IT

Pol

icy


PROGRAMME 5: SERVICE DELIVERY AND ORGANISATIONAL TRANSFORMATIONProgramme Purpose: Promote a service delivery and organisational transformation framework through strategies, mechanisms, toolkits and support interventions. Engage in interventions and partnerships promote an efficient and effective service delivery within the Public Service.


The Programme implement work under the following DPSA Objectives :Strategic Objective1: Service delivery, quality and accessStrategic Objective2: Effective systems, structures and processess Strategic Objective8: Citizen engagement and public participation

The programme also implemented work under Output 1: Service delivery quality and access and Output 3: Business process, system, decision rights and accountability of the Delivery Agreement for Outcome 12;


1) The programme hosted numerous consultative and implementation workshops, which focused in areas of;

• Service Delivery Planning highlighting the need for uniform frameworks, methodology and toolkits to assist departments to develop baseline indicators to measure the effectiveness and efficiency of their business processes and develop access and distance norms;

• Service Delivery Improvement focusing on the design and implementation of Service Delivery Improvement Plans (SDIPs)

• Empowerment workshops for Community Development Workers were held in all nine provinces to assess the capacity needs for the community development workers as well as define the specialised roles and responsibilities for different categories of CDWs and;

• Capacity building workshops on the Batho Pele Change Management Engagement programmes to capacitate public servants and to increase awareness of the Batho Pele Programmes and to encourage attitudinal and behavioural change which will lead to service delivery improvement.

2) A Service Delivery Planning Framework and methodology was developed which included framework and methodologies for Service Delivery Models, Business Process Quality Management, standard operating procedures, unit costing, and setting of service standards, service charters and service delivery improvement plans. Toolkits were also developed for each of the mentioned frameworks to assist with capacity building and implementation in departments.

3) In terms of improving access to service delivery points, the following has been completed; a geographical accessibility study to determine the level of access in two metropolitan areas, a signage framework and a queue management framework and a guideline on the development of the geographic access norms was refined, amended and printed.

4) The Job Evaluation system has been moved to a web-enabled platform and research into a uniform Job Grading System for the Public Service has been completed. Final refinements still need to be made before the web-enabled system can be made available throughout the public service.

5) The 2006 Organisational Design Directive has been revised and is in the process of approval by the Minister for Public Service and Administration.

6) The Guide on Know Your Service Rights and Responsibilities has been completed and approved. 6000 copies will be distributed in the public service during the 2012/13 financial year.


7) The Khaedu revised strategy was developed and approved by the Minister in May 2011 and will be implemented as from the 2012/13 financial year. In addition, the related Hospital Records Management Project was undertaken and phase one has been completed. Phase two of the project will commence in 2012/13 financial year.

8) The MPSA hosted nine provincial Organisational Development workshops with the Provincial EXCOs on the approval of Cabinet. The inputs from these workshops culminated in the draft revised directive on Organisational Development.

9) Sector generic structures for Provincial Department of Social Develop, corporate management support; Provincial Offices of the Premiers and for Provincial Departments of education have been developed and adopted and will be attached to 2012 amended Organisational Design Directive.

10) The Delegation Principles Document, including minimum levels of delegations and templates, has been finalised and a draft Cabinet memorandum was submitted to the Minister for Public Service and Administration.

11) Capacity building presentations were conducted in the 9 provinces and national departments. A total number of 146 departments (44 national and 102 provincial) attended the presentations.


There were no changes to planned targets, however, the progamme made adjustments with regards to the alignment of some targets to the appropriate sub-programmes.


PRO

GR

AM

ME

5: S

ERVI

CE

DEL

IVER

Y A

ND

OR

GA

NIS

ATIO

NA

L TR

AN

SFO

RM

ATIO

NO

utpu

tsP

erfo

rman

ce In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

A C

itize

n S

egm

enta

tion

Mod

el fo

r gov

ernm

ent

Res

earc

h re

port

on p

ropo

sed

mod

el a

nd m

etho

dolo

gy

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

1R

esea

rch

on b

est

prac

tice

and

deve

lopi

ng

a m

odel

for t

he P

ublic

S

ervi

ce c

ompl

eted

Not

ach

ieve

d

Awai

ting

final

dat

aset

from

STA

TSS

A ba

sed

on th

e P

S re

quire

men

ts

Inte

grat

ed A

cces

s M

echa

nism

Rea

sons

for v

aria

nce:

Inte

rnal

cap

acity

con

stra

ints

pre

vent

ed th

e pr

ojec

t fro

m b

eing

und

erta

ken

Gui

delin

es o

n br

andi

ng a

nd

sign

age

to e

nhan

ce a

cces

s to

gov

ernm

ent s

ervi

ces

Gui

delin

e on

sig

nage

and

br

andi

ng d

evel

oped

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

2G

uide

lines

on

bran

ding

an

d si

gnag

e pu

blis

hed

Par

tly a

chie

ved

The

draf

t sig

nage

fram

ewor

k ha

s be

en

com

plet

ed.

Inte

grat

ed A

cces

s M

echa

nism

Rea

sons

for v

aria

nce:

Fund

ing

cons

train

ts p

reve

nted

wor

ksho

p fro

m b

eing

pre

sent

ed. W

orks

hop

will

be

held

in A

pril

2012

.

Gui

delin

es fo

r the

de

velo

pmen

t of q

ueue

m

anag

emen

t sys

tem

to

impr

ove

the

spee

d at

whi

ch

gove

rnm

ent s

ervi

ces

are

prov

ided

Gui

delin

e on

Que

ue

Man

agem

ent

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

3Q

ueue

man

agem

ent

guid

elin

es p

ublis

hed

Par

tly a

chie

ved

The

draf

t Gui

delin

e an

d Fr

amew

ork

com

plet

ed b

ut n

ot y

et p

ublis

hed.

Inte

grat

ed A

cces

s M

echa

nism

Rea

sons

for v

aria

nce:

App

roac

h to

ext

erna

l con

sulta

tion

was

cha

nged

to p

rovi

de fo

r a m

ore

focu

sed

appr

oach

to e

licit

qual

ity c

omm

ents

. The

new

app

roac

h w

ill b

e im

plem

ente

d in

the

2012

/13

finan

cial

yea

r.


Stra

tegy

to d

evel

op

depa

rtmen

tal s

ervi

ce

indi

ces

deve

lope

d an

d im

plem

ente

d

App

rove

d M

etho

dolo

gy a

nd

stra

tegy

to d

evel

op a

ser

vice

in

dex

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

4S

ervi

ce D

ictio

narie

s fo

r al

l sec

tor d

esig

ned

Par

tly A

chie

ved

Con

cept

stra

tegy

and

met

hodo

logy

has

be

en d

evel

oped

Pha

se 1

of t

he p

roje

ct c

omm

ence

d to

upd

ate

the

outd

ated

Bat

ho P

ele

Dire

ctor

y on

the

DP

SA

web

site

with

the

serv

ice

prov

ider

Inte

grat

ed A

cces

s M

echa

nism

Rea

sons

for v

aria

nce:

Inte

rnal

cap

acity

con

stra

ints

pre

vent

ed th

e pr

ojec

t fro

m b

eing

und

erta

ken

Acc

essi

bilit

y st

udy

in tw

o m

etro

polit

an a

reas

acr

oss

thre

e sp

here

s of

gov

ernm

ent

cond

ucte

d

In d

ept a

cces

sibi

lity

repo

rt an

d in

tegr

ated

faci

litie

s pl

anTh

e pr

ojec

t com

men

ced

in th

e 20

11/1

2 fin

anci

al

year

5A

cces

sibi

lity

stud

y co

nduc

ted

and

draf

t re

port

prod

uced

Ach

ieve

d

Dat

a ve

rifica

tion

and

acc

ess

stan

dard

s ha

s be

en d

eter

min

ed w

ith s

take

hold

ers.

A

cces

s m

odel

ling

to c

omm

ence

in

2012

.

Inte

grat

ed A

cces

s M

echa

nism

Rea

sons

for v

aria

nce:

Pro

cure

men

t del

ays

lead

to p

roje

ct c

omm

enci

ng o

n 1

Oct

ober

201

1. P

roje

ct p

lan

amen

ded

to e

nsur

e dr

aft r

epor

t by

July

201

2.

Cap

acity

bui

ldin

g w

orks

hops

fo

r nat

iona

l and

pro

vinc

ial

depa

rtmen

ts h

eld

Cap

acity

bui

ldin

g w

orks

hops

ar

e he

ldTh

e pr

ojec

t com

men

ced

in th

e 20

11/1

2 fin

anci

al

year

6Tw

o ca

paci

ty b

uild

ing

wor

ksho

p w

ith

natio

nal a

nd p

rovi

ncia

l de

partm

ents

hel

d on

th

e ne

wly

pub

lishe

d gu

idel

ine

to d

evel

op

geog

raph

ic a

cces

s no

rms

Ach

ieve

d

Two

wor

ksho

ps w

ere

held

. Wor

ksho

p w

ith G

CIS

pro

vinc

ial m

anag

ers

and

an

Inte

rdep

artm

enta

l wor

ksho

p on

the

deve

lopm

ent o

f acc

ess

norm

s fo

r rur

al

area

s w

as c

ondu

cted

in O

ctob

er 2

011

Inte

grat

ed A

cces

s M

echa

nism


Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 201

0/11

)A

ctua

l Per

form

ance

aga

inst

Tar

get

Sub

-pro

gram

me

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Bat

ho P

ele

and

chan

ge

man

agem

ent I

nstit

utio

nalis

ed

and

mai

nstre

amed

with

in th

e P

ublic

Ser

vice

s

BP

Cha

nge

Man

agem

ent

Eng

agem

ent p

rogr

amm

e in

the

Pub

lic S

ervi

ce

impl

emen

ted

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

7Te

n na

tiona

l and

Ten

pr

ovin

cial

Dep

artm

ents

w

ill h

ave

rece

ived

tra

inin

g on

the

BP

CM

EP

Par

tly A

chie

ved

14 p

rovi

ncia

l dep

artm

ents

and

5

natio

nal d

epar

tmen

ts c

apac

itate

d on

B

PC

ME

P

Cha

nge

man

agem

ent

Rea

sons

for v

aria

nce:

Adv

ocac

y pr

ogra

mm

e no

t effe

ctiv

ely

take

n to

nat

iona

l dep

artm

ents

due

to u

nava

ilabi

lity

of o

ffici

als

at th

e to

p m

anag

emen

t lev

el. A

lso,

relia

nce

on d

epar

tmen

ts m

akin

g re

ques

ts fo

r cap

acita

tion

prov

ed to

be

an in

effe

ctiv

e ap

proa

ch a

s a

resu

lt on

ly 5

out

of t

he p

lann

ed 1

0 na

tiona

l dep

artm

ent w

ere

train

ed

Bat

ho P

ele

and

chan

ge

man

agem

ent I

nstit

utio

nalis

ed

and

mai

nstre

amed

with

in th

e P

ublic

Ser

vice

s

Dra

ft en

forc

emen

t m

echa

nism

to e

nsur

e im

plem

enta

tion

of B

P pr

ogra

mm

es

The

proj

ect c

omm

ence

d in

the

2011

/12

finan

cial

ye

ar

8B

atho

Pel

e en

forc

emen

t m

echa

nism

and

(a

men

dmen

t of r

elev

ant)

impl

emen

tatio

n gu

idel

ines

to e

nsur

e co

mpl

ianc

e de

velo

ped

and

appr

oved

Not

ach

ieve

d

No

prog

ress

s ha

s be

en m

ade

Cha

nge

man

agem

ent

Rea

sons

for v

aria

nce:

Inte

rnal

cap

acity

con

stra

ints

pre

vent

ed th

e pr

ojec

t fro

m b

eing

und

erta

ken

Bat

ho P

ele

and

chan

ge

man

agem

ent I

nstit

utio

nalis

ed

and

mai

nstre

amed

with

in th

e P

ublic

Ser

vice

s

Adv

ocac

y on

Bat

ho P

ele

prog

ram

mes

of h

ealth

and

ed

ucat

ion

sect

or fr

ontli

ne

offic

e su

perv

isor

y st

aff

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

9Tr

ain

key

supe

rvis

ory

staf

f (m

anag

emen

t and

op

erat

iona

l lev

els)

in

the

Dep

artm

ents

of

Edu

catio

n an

d H

ealth

Par

tly a

chie

ved

A to

tal o

f 295

offi

cial

s fro

m H

ealth

in

Gau

teng

, Nor

th W

est a

nd N

orth

ern

Cap

e w

ere

train

ed

Cha

nge

man

agem

ent

Rea

sons

for v

aria

nce:

The

educ

atio

n se

ctor

was

def

erre

d to

the

2012

/13

finan

cial

yea

r du

e to

furth

er c

onsu

ltatio

ns th

at n

eede

d to

be

cond

ucte

d

Bat

ho P

ele

and

chan

ge

man

agem

ent I

nstit

utio

nalis

ed

and

mai

nstre

amed

with

in th

e P

ublic

Ser

vice

s

Cha

nge

man

agem

ent

(cul

tura

l cha

nge)

fram

ewor

k fo

r Gov

ernm

ent d

evel

oped

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

10C

hang

e M

anag

emen

t fra

mew

ork

(cul

tura

l) de

velo

ped

Not

ach

ieve

d

Fram

ewor

k ha

s no

t bee

n de

velo

ped

Cha

nge

man

agem

ent

Rea

sons

for v

aria

nce:

The

Fram

ewor

k w

as n

ot d

evel

oped

due

to c

apac

ity p

robl

ems.

The

re w

ere

dela

ys w

ith p

lann

ed c

onsu

ltatio

ns w

ith b

oth

natio

nal a

nd p

rovi

ncia

l dep

artm

ents

bef

ore

final

izat

ion

of d

raft

conc

ept.


Influ

ence

and

sen

sitis

e G

over

nmen

t Dep

artm

ents

on

oth

er k

ey o

rient

atio

n pr

ogra

mm

es (t

owar

ds

serv

ice

deliv

ery

impr

ovem

ent)

App

rove

d S

tand

ards

for

wai

ting

time

for p

ensi

ons,

ho

spita

l que

ues

and

vehi

cle

licen

sing

cen

tres

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

11S

tand

ard

on w

aitin

g an

d tu

rn a

roun

d tim

es

deve

lope

d

Par

tly A

chie

ved

Bas

elin

e in

form

atio

n co

llect

ed. S

ite

visi

ts c

ompl

eted

. Con

cept

doc

umen

ts

com

plet

ed.

Cha

nge

man

agem

ent

Rea

sons

for v

aria

nce:

Act

ual w

ork

stra

ddle

d ac

ross

3 s

ub-p

rogr

amm

es a

nd h

ence

ther

e w

as d

uplic

atio

n of

met

hodo

logy

and

effo

rts.

Alig

nmen

t too

k pl

ace

whi

ch re

focu

sed

resp

onsi

bilit

y to

two

sub-

prog

ram

mes

. Th

is le

d to

an

inco

rpor

atio

n of

the

deliv

erab

les

into

exi

stin

g pr

ojec

ts s

uch

as th

e S

ervi

ce D

eliv

ery

Pla

nnin

g Fr

amew

ork

on S

ervi

ce S

tand

ards

, as

wel

l as

the

Acc

ess

Stra

tegy

to d

evel

op th

e w

aitin

g an

d tu

rnar

ound

tim

es.

Influ

ence

and

sen

sitis

e G

over

nmen

t Dep

artm

ents

on

oth

er k

ey o

rient

atio

n pr

ogra

mm

es (t

owar

ds

serv

ice

deliv

ery

impr

ovem

ent)

A tu

rnar

ound

tim

e st

rate

gy

for i

dent

ity d

ocum

ents

and

dr

iver

s lic

ense

app

licat

ions

de

velo

ped

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

12Im

plem

enta

tion

stra

tegy

dev

elop

ed o

n th

e ap

prov

ed s

tand

ard

for w

aitin

g an

d tu

rn

arou

nd ti

mes

.

Par

tly A

chie

ved

Bas

elin

e in

form

atio

n co

llect

ed.

Site

vi

sits

com

plet

ed. C

once

pt d

ocum

ents

co

mpl

eted

.

Cha

nge

man

agem

ent

Rea

sons

for v

aria

nce:

Act

ual w

ork

stra

ddle

d ac

ross

3 s

ub-p

rogr

amm

es a

nd h

ence

ther

e w

as d

uplic

atio

n of

met

hodo

logy

and

effo

rts.

Alig

nmen

t too

k pl

ace

whi

ch re

focu

sed

resp

onsi

bilit

y to

two

sub-

prog

ram

mes

. Th

is le

d to

an

inco

rpor

atio

n of

the

deliv

erab

les

into

exi

stin

g pr

ojec

ts s

uch

as th

e S

ervi

ce D

eliv

ery

Pla

nnin

g Fr

amew

ork

on S

ervi

ce S

tand

ards

, as

wel

l as

the

Acc

ess

Stra

tegy

to d

evel

op th

e w

aitin

g an

d tu

rnar

ound

tim

es.

Indu

ctio

n an

d or

ient

atio

n pr

ogra

mm

es fo

r the

Pub

lic

Ser

vice

2000

SM

S a

ttend

ed th

e

Kha

edu

Pro

gram

me

1610

SM

S h

ave

atte

nded

Kha

edu

train

ing

in th

e cu

rren

t ye

ar th

roug

h P

alam

a.

The

aggr

egat

e to

tal t

o da

te is

697

7 of

offi

cial

s at

tend

ed. T

he N

ew

Kha

edu

curr

icul

um

was

dev

elop

ed a

nd

pilo

ted

by P

alam

a in

N

ovem

ber 2

010.

1350

0 S

MS

mem

bers

tra

ined

and

dep

loye

dP

artly

ach

ieve

d

A to

tal o

f 386

offi

cial

s w

ere

train

ed o

n th

e co

re s

kills

of K

haed

u (th

eory

), an

d 16

1 of

thes

e w

ere

depl

oyed

on

field

as

sign

men

ts.

Cha

nge

man

agem

ent


Rea

sons

for v

aria

nce:

A ne

w c

urric

ulum

was

rolle

d ou

t in

this

fina

ncia

l yea

r. M

arke

ting

the

new

cur

ricul

um w

as a

cha

lleng

e. T

he a

ppro

ach

that

Dep

artm

ents

requ

est t

he tr

aini

ng is

als

o af

fect

ing

prog

ress

.

Impl

emen

t the

Kha

edu

Pro

gram

me

Rev

ised

Kha

edu

stra

tegy

an

d ap

proa

ch d

ocum

ent

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

14R

evis

ed K

haed

u

stra

tegy

and

app

roac

h de

velo

ped

Ach

ieve

d

Rev

ised

stra

tegy

was

app

rove

d by

M

PS

A in

May

201

1.

Cha

nge

man

agem

ent

8 s

ite v

isit

proj

ects

to

sele

cted

del

iver

y si

tes

thro

ugh

Pro

ject

Kha

edu

impl

emen

ted

A jo

int K

haed

u pr

ogra

mm

e, w

ith

GIZ

, to

impl

emen

t a

turn

arou

nd s

ervi

ce

deliv

ery

stra

tegy

in

8 h

ospi

tals

is in

pr

ogre

ss.

158

site

vis

it pr

ojec

ts

to s

elec

ted

deliv

ery

site

s th

roug

h P

roje

ct

Kha

edu

cond

ucte

d

Par

tially

ach

ieve

d

Met

with

8 s

elec

ted

deliv

ery

depa

rtmen

ts a

nd c

ompi

led

requ

irem

ents

with

ser

vice

pro

vide

r as

to c

ours

e m

ater

ial t

o be

del

iver

ed.

Trai

ning

of d

eplo

ymen

t fac

ilita

tors

to

com

men

ce d

urin

g M

ay 2

012

afte

r fin

alis

atio

n of

pla

n of

act

ion

with

ser

vice

pr

ovid

er.

Cha

nge

man

agem

ent

Rea

sons

for v

aria

nce:

Del

ay in

app

oint

ing

a se

rvic

e pr

ovid

er to

con

duct

the

train

ing

of K

haed

u fa

cilit

ator

s on

the

revi

sed

stra

tegy

.

Hos

pita

l rec

ords

m

anag

emen

t im

prov

emen

t pr

ojec

t im

plem

ente

d

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

16H

ospi

tal r

ecor

ds

man

agem

ent

impr

ovem

ent p

roje

ct

impl

emen

ted

Ach

ieve

d

Pha

se 1

whi

ch in

clud

ed c

onsu

ltatio

ns

with

the

affe

cted

hos

pita

ls fo

r the

re

plic

atio

n of

sys

tem

hos

pita

l pro

ject

w

as c

ompl

eted

. Pha

se 2

to c

omm

ence

in

Apr

il 20

12.

Cha

nge

man

agem

ent


Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 20

10/1

1)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Pro

duct

ivity

and

cul

tura

l ch

ange

man

agem

ent f

or

Edu

catio

n an

d H

ealth

sec

tor

Stra

tegy

for c

ultu

re c

hang

e in

the

Pub

lic S

ervi

ce i

n th

e pu

blic

ser

vice

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

17

Pro

duct

ivity

leve

ls in

th

e P

ublic

Ser

vice

es

tabl

ishe

d an

d th

e de

term

inat

ion

of

cond

uciv

e cu

ltura

l ch

ange

man

agem

ent

appr

oach

to e

nsur

e m

aint

enan

ce o

f the

hi

ghes

t pos

sibl

e le

vels

of p

rodu

ctiv

ity

com

plet

ed

Not

ach

ieve

d

No

prog

ress

has

bee

n m

ade

Cha

nge

man

agem

ent

Incr

ease

d P

rodu

ctiv

ity

met

hodo

logy

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Pre

para

tions

for t

he

Con

duct

ing

of a

pro

duct

ivity

st

udy

in 2

013/

14

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Rea

sons

for v

aria

nce:

Lack

of c

apac

ity w

ithin

sub

-pro

gram

me

Bat

ho P

ele

Impa

ct

Ass

essm

ent a

nd le

arni

ng

Net

wor

k

Stra

tegy

for B

atho

Pel

e en

forc

emen

t mec

hani

sm

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

18N

atio

nal C

onfe

renc

e on

Ser

vice

Del

iver

y Im

pact

Ass

essm

ent

held

to

col

late

ba

selin

e da

ta o

n al

l ser

vice

del

iver

y in

itiat

ives

as

a m

echa

nism

to e

nhan

ce

serv

ice

deliv

ery

Ach

ieve

d

The

conf

eren

ce w

as h

eld

join

tly w

ith

SM

S s

ub-p

rogr

amm

e in

Sep

t 201

1.

Mec

hani

sm to

inst

itutio

nalis

e B

P Im

pact

Ass

essm

ents

was

con

duct

ed

in H

ealth

, Edu

catio

n an

d S

AP

S S

ecto

r. Th

e M

inis

ter o

utre

ach

prog

ram

me

was

im

plem

ente

d w

ith re

spec

t to

iden

tified

al

loca

ted

BP

prin

cipl

e al

igne

d to

the

12

outc

omes

and

Col

labo

rativ

e w

ork

with

3

prov

ince

s w

ith 3

spe

cific

allo

cate

d B

P pr

inci

ples

was

com

plet

ed.

Cha

nge

man

agem

ent

Loca

lized

and

pro

vinc

ial

BP

impa

ct a

sses

smen

t co

nfer

ence

s/ w

orks

hops

hel

d

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear


Impr

ovem

ent i

n th

e co

mpl

ianc

e ra

te o

f Ser

vice

D

eliv

ery

impr

ovem

ent P

lans

re

gard

s to

qua

lity,

ser

vice

st

anda

rds

and

serv

ice

char

ters

Sub

mitt

ed a

nd a

ppro

ved

SD

IPs

78%

Com

plia

nce

for c

urre

nt y

ear

was

ach

ieve

d an

d a

Rep

ort w

ith th

e re

com

men

datio

ns

com

plet

ed.

19 8

7% c

ompl

ianc

e ra

te

with

impr

oved

qua

lity

of th

e su

bmitt

ed

SD

IPs

by n

atio

nal a

nd

prov

inci

al d

epar

tmen

ts

achi

eved

Par

tly a

chie

ved

Ther

e w

as n

o in

crea

se to

the

78%

ra

te th

at w

as a

chie

ved

in th

e 20

10/1

1 fin

anci

al y

ear a

s a

resu

lt th

e de

partm

ent

had

to c

ondu

ct a

dvoc

acy

to s

uppo

rt th

e im

prov

emen

t of c

ompl

ianc

e

50.6

5% c

ompl

ianc

e w

as a

chie

ved

in re

latio

n to

pro

vinc

ial d

epar

tmen

ts

com

plia

nce

with

ser

vice

sta

ndar

ds fr

om

a ba

selin

e of

0%

.

52.5

9% c

ompl

ianc

e w

as a

chie

ved

in re

latio

ns to

the

depa

rtmen

ts w

ith

disp

laye

d an

d P

ublic

ized

ser

vice

ch

arte

rs fr

om a

bas

elin

e of

0%

.

The

KY

SR

C g

ener

ic s

ervi

ce c

harte

rs

that

add

ress

citi

zen’

s ac

cess

righ

ts &

re

spon

sibi

litie

s w

ere

not d

evel

oped

Ser

vice

Del

iver

y Im

prov

emen

t M

echa

nism

% in

crea

se in

nat

iona

l an

d pr

ovin

cial

dep

artm

ents

co

mpl

ianc

e w

ith s

ervi

ce

stan

dard

s

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

% in

crea

se in

dep

artm

ents

w

ith d

ispl

ayed

and

P

ublic

ized

ser

vice

cha

rters

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

KY

SR

C g

ener

ic s

ervi

ce

char

ters

that

add

ress

ci

tizen

’s a

cces

s rig

hts

&

resp

onsi

bilit

ies

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Rea

sons

for v

aria

nce:

SD

IP ta

rget

s ar

e ba

sed

on th

e M

TEF

(3-Y

EA

R) c

ycle

and

not

ann

ually

. Im

prov

emen

t in

qual

ity a

nd q

uant

ity o

f the

SD

IPs

was

requ

ired

henc

e an

adv

ocac

y ba

sed

appr

oach

to a

lign

SD

IPs

with

st

rate

gic

plan

s, a

s w

ell a

s fo

llow

thro

ugh

of A

CTU

AL

impr

ovem

ent t

in p

erfo

rman

ce to

im

prov

e id

entifi

ed s

ervi

ces.

The

KY

SR

C g

ener

ic s

ervi

ce c

harte

rs th

at a

ddre

ss c

itize

n’s

acce

ss ri

ghts

&

resp

onsi

bilit

ies

wer

e no

t dev

elop

ed d

ue to

inte

rnal

cap

acity

con

stra

ints

Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 20

10/1

1)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Cap

acity

bui

ldin

g on

fra

mew

orks

and

a s

tand

ard

met

hodo

logy

for d

eter

min

atio

n of

uni

t cos

ting

Trai

ning

mat

eria

l dev

elop

ed

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

20 N

ine

prov

inci

al

treas

urie

s an

d th

e na

tiona

l tre

asur

y ca

paci

tate

d on

the

use

of th

e un

it co

stin

g m

etho

dolo

gy to

ena

ble

them

to ro

ll ou

t in

prov

inci

al d

epar

tmen

ts

Par

tially

Ach

ieve

d

Pro

vinc

ial t

reas

urie

s w

ere

capa

cita

ted

on th

e m

etho

dolo

gy a

nd to

olki

t and

fra

mew

ork

. P

rovi

ncia

l dep

artm

ents

th

roug

h th

e tre

asur

ies

are

assi

sted

with

th

e ca

lcul

atio

n of

uni

t cos

ts.

Ser

vice

Del

iver

y P

lann

ing

Met

hodo

logy

and

gui

delin

es

publ

ishe

d on

the

DP

SA

w

ebsi

te

All

the

fram

ewor

ks a

nd

met

hodo

logi

es b

een

de

velo

ped

Nat

iona

l Tre

asur

y an

d 9

prov

inci

al tr

easu

ries

train

ed

on th

e m

etho

dolo

gy a

nd

guid

elin

es

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear


Rea

sons

for v

aria

nce:

Awai

ting

appr

oval

of m

etho

dolo

gy a

nd g

uide

lines

in o

rder

to fi

nalis

e tra

inin

g m

ater

ial.

Bas

elin

e da

ta a

nd in

form

atio

n in

rela

tion

to c

urre

nt u

nit c

osts

fo

r Pub

lic S

ervi

ce

Rep

ort o

n ba

selin

es fo

r uni

t co

sts

in h

ealth

, edu

catio

n,

SA

SS

A an

d H

ome

Affa

irs

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

21 C

urre

nt u

nit c

ost

dete

rmin

ed fo

r Hea

lth,

Edu

catio

n, S

AS

SA

and

Hom

e af

fairs

Par

tly a

chie

ved

Two

natio

nal w

orks

hops

wer

e he

ld a

nd u

nit

cost

s de

term

ined

for s

elec

ted

serv

ices

. M

etho

dolo

gy fo

r Uni

t cos

ting

have

bee

n de

term

ined

for

depa

rtmen

t of H

ealth

and

E

duca

tion.

Ser

vice

Del

iver

y P

lann

ing

Rea

sons

for v

aria

nce:

Awai

ting

appr

oval

of m

etho

dolo

gy a

nd g

uide

lines

in o

rder

to fi

nalis

e tra

inin

g m

ater

ial.

Bus

ines

s P

roce

ss Q

ualit

y M

anag

emen

t Fr

amew

ork

an

d a

stan

dard

met

hodo

logy

fo

r bus

ines

s pr

oces

s qu

ality

m

anag

emen

t dev

elop

ed

App

rove

d B

usin

ess

Pro

cess

M

anag

emen

t Fra

mew

ork

and

a st

anda

rd m

etho

dolo

gy

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

22Fr

amew

ork

and

met

hodo

logy

de

velo

ped

and

circ

ulat

ed to

de

partm

ents

de

velo

ped

Ach

ieve

d

The

Fram

ewor

k an

d m

etho

dolo

gy w

as

hand

ed o

ut a

t tw

o w

orks

hops

hel

d. It

was

al

so s

ent t

o va

rious

par

ticip

ants

in th

e O

D

road

sho

ws

that

wer

e h

eld

SD

P S

ervi

ce

Del

iver

y P

lann

ing

Impl

emen

tatio

n of

th

e B

usin

ess

Pro

cess

m

anag

emen

t Fra

mew

ork

and

met

hodo

logy

in d

epar

tmen

ts

BP

M fr

amew

ork

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

23B

PM

fram

ewor

k ro

lled

out i

n th

e H

ealth

and

E

duca

tion

depa

rtmen

ts

Ach

ieve

d

The

BP

M fr

amew

ork

was

pre

sent

ed in

two

wor

ksho

ps to

pro

vinc

ial a

nd n

atio

nal h

ealth

de

partm

ents

- Res

earc

h on

indi

cato

rs

com

plet

ed. D

raft

indi

cato

rs d

evel

oped

an

d ap

prov

ed b

y st

akeh

olde

rs w

ithin

de

partm

ent o

f Hea

lth a

nd E

duca

tion.

E

stab

lish

wor

k st

ream

in H

ealth

sec

tor t

o de

al w

ith b

usin

ess

proc

esse

s th

at u

nder

pin

front

line

serv

ice

deliv

ery

to c

itize

ns.

Con

vene

d w

orks

hops

to d

evel

op b

usin

ess

proc

esse

s fo

r sel

ecte

d se

rvic

es


Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 20

10/1

1)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Dis

cuss

ion

docu

men

t on

Out

sour

cing

in th

e P

ublic

S

ervi

ce

Cab

inet

app

rove

d O

utso

urci

ng F

ram

ewor

kTh

e pr

ojec

t co

mm

ence

d in

the

2011

/12

finan

cial

yea

r

24O

utso

urci

ng

Fram

ewor

k de

velo

ped

and

subm

itted

to

Cab

inet

for a

ppro

val

Not

ach

ieve

d

Pro

ject

has

not

com

men

ced

Org

aniz

atio

nal

Dev

elop

men

t of t

he

Pub

lic S

ecto

r

Rea

sons

for v

aria

nce:

Due

to c

apac

ity c

onst

rain

ts a

nd e

xist

ing

wor

kloa

d of

sta

ff in

this

fina

ncia

l yea

r mea

nt re

prio

ritis

atio

n

Job

Eva

luat

ion

Am

ende

d po

licy

and

proc

edur

esW

eb-e

nabl

ed s

yste

m

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

25R

evis

ed jo

b ev

alua

tion

syst

em d

evel

oped

and

ap

prov

ed b

y C

abin

et

by S

epte

mbe

r 201

1

Ach

ieve

d

The

revi

sed

Job

Eva

luat

ion

syst

em h

as

been

dev

elop

ed a

nd a

ppro

ved

by C

abin

et.

Org

aniz

atio

nal

Dev

elop

men

t of t

he

Pub

lic S

ecto

r

App

rove

d am

ende

d po

licie

s an

d pr

oced

ures

for t

he

revi

sed

job

eval

uatio

n sy

stem

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

26P

olic

ies

and

proc

edur

es a

men

ded

to s

uppo

rt th

e re

vise

d jo

b ev

alua

tion

syst

em

Par

tly A

chie

ved

The

syst

em h

as b

een

revi

sed

and

the

Equ

ate

syst

em h

as b

een

the

web

-ena

bled

pl

atfo

rm .

New

sys

tem

rolle

d ou

t with

in

the

publ

ic s

ervi

ceTh

e pr

ojec

t co

mm

ence

d in

the

2011

/12

finan

cial

yea

r

Rea

sons

for v

aria

nce:

Min

or re

finem

ents

, as

wel

l as,

aut

horit

ised

per

sons

mus

t stil

l be

final

ized

bef

ore

the

syst

em c

an b

e ac

tive

for u

se a

cros

s th

e P

ublic

Ser

vice

.

Pos

t pro

visi

onin

g no

rms

and

stan

dard

s fo

r sup

port

func

tions

with

in th

e P

ublic

S

ecto

r

Cab

inet

app

rove

d S

tand

ardi

sed

post

pr

ovis

ioni

ng n

orm

s an

d st

anda

rds

for S

MS

and

C

orpo

rate

(Sup

port)

fu

nctio

ns

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

27P

ost p

rovi

sion

ing

norm

s an

d st

anda

rds

deve

lope

d an

d su

bmitt

ed fo

r app

rova

l by

Cab

inet

Par

tially

Ach

ieve

d

Pos

t pro

visi

onin

g no

rms

and

conc

eptu

al

stan

dard

s ha

s be

en fi

naliz

ed

Rea

sons

for v

aria

nce:

The

revi

sed

Job

eval

uatio

n sy

stem

stil

l nee

ds to

be

refin

ed b

efor

e it

coul

d be

impl

emen

ted

thro

ugho

ut th

e pu

blic

ser

vice

. The

Inte

rnal

con

sulta

tion

proc

esse

s to

val

idat

e th

e P

ost P

rovi

sion

ing

Fram

ewor

k ha

ve n

ot b

een

conc

lude

d.


Job

Gra

ding

Sys

tem

de

velo

ped

and

impl

emen

ted

acro

ss th

e pu

blic

ser

vice

Cab

inet

app

rove

d jo

b gr

adin

g sy

stem

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

28D

evel

op th

e dr

aft

grad

ing

syst

em a

nd

subm

it to

Cab

inet

for

appr

oval

Ach

ieve

d

A co

ncep

tual

fram

ewor

k ha

s be

en

subm

itted

to C

abin

et fo

r con

side

ratio

n. N

o of

ficia

l dec

isio

n ha

s be

en re

ceiv

ed to

dat

e.

The

mat

ter i

s no

w b

eing

per

sued

thro

ugh

the

Per

sonn

el E

xpen

ditu

re R

evie

w (P

ER

) pr

ojec

t.

Org

aniz

atio

nal

Dev

elop

men

t of t

he

Pub

lic S

ecto

r

Ser

vice

del

iver

y re

adin

ess

asse

ssm

ent t

ool t

oolk

it in

stitu

tiona

lised

Tool

kit p

ilote

d in

dep

artm

ents

in

the

Hea

lth a

nd E

duca

tion

Sec

tor

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

29Fr

amew

ork

and

tool

s de

velo

ped

and

impl

emen

ted

in H

ealth

an

d E

duca

tion

sect

or

depa

rtmen

ts

Ach

ieve

d

The

pilo

t too

k pl

ace

in th

e de

partm

ent

of S

afet

y &

Lia

ison

, Eas

tern

Cap

e an

d D

epar

tmen

t of S

port,

Arts

& C

ultu

re d

ue

to la

ck o

f com

mitm

ent f

rom

Hea

lth &

E

duca

tion.

The

impl

emen

tatio

n w

as d

one

by w

ork

stre

am a

ppro

ach

cons

istin

g of

5 fo

cus

area

s ( H

R &

OD

, SC

M &

Fin

ance

, IC

T,

Kno

wle

dge

man

agem

ent &

Cha

nge

man

agem

ent.

Org

aniz

atio

nal

Dev

elop

men

t of t

he

Pub

lic S

ecto

r

App

rove

d pi

lot r

epor

tTh

e pr

ojec

t co

mm

ence

d in

the

2011

/12

finan

cial

yea

r

Fram

ewor

k to

impr

ove

serv

ice

deliv

ery

thro

ugh

the

mod

erni

satio

n of

the

stat

e in

stitu

tiona

lised

with

in th

e pu

blic

ser

vice

Con

cept

doc

umen

t on

the

mod

erni

satio

n of

the

stat

e de

velo

ped

and

appr

oved

by

the

MP

SA

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

30M

oder

nisa

tion

fram

ewor

k w

ith

reco

mm

enda

tions

on

how

gov

ernm

ent

can

impr

ove

serv

ice

deliv

ery

appr

oved

by

MP

SA

Not

ach

ieve

d.

The

fram

ewor

k ha

s no

t bee

n co

mpl

eted

.

A dr

aft f

ram

ewor

k w

as fi

naliz

ed

and

a co

nsul

tatio

n w

orks

hop

of th

e S

ubco

mm

ittee

for C

hang

e M

anag

emen

t an

d B

atho

Pel

e to

ok p

lace

in F

ebru

ary

2012

.

Cha

nge

Man

agem

ent

Sys

tem

s &

P

roce

sses

Rea

sons

for v

aria

nce:

The

cons

ulta

tion

proc

ess

has

been

bro

aden

ed to

allo

w fo

r mor

e co

nsul

tatio

n w

ith re

leva

nt s

take

hold

ers


Out

puts

Per

form

ance

Indi

cato

rsB

asel

ine

(Act

ual O

utpu

t 20

10/1

1)

Act

ual P

erfo

rman

ce a

gain

st T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Eng

agem

ent f

ram

ewor

k to

im

prov

e th

e m

anag

emen

t of

ass

ista

nce

and

supp

ort

proj

ects

and

inte

rven

tions

by

the

Bra

nch

SD

OT

Eng

agem

ent a

nd s

uppo

rt gu

ide

and

met

hodo

logy

Th

e pr

ojec

t co

mm

ence

d in

the

2011

/12

finan

cial

yea

r

31E

ngag

emen

t and

su

ppor

t gui

de

and

met

hodo

logy

in

stitu

tiona

lised

in th

e B

ranc

h S

DO

T an

d pa

rtner

s su

ch a

s th

e O

ffice

s of

the

Pre

mie

r

Ach

ieve

d

A O

rgan

isat

iona

l Fun

ctio

nalit

y A

sses

smen

t (O

FA)

guid

e an

d to

olki

t has

be

deve

lope

d an

d im

plem

ente

d in

line

dep

artm

ents

. It

indi

cate

d th

e pr

oces

s an

d ar

eas

of

enga

gem

ent d

urin

g in

terv

entio

ns a

nd

deve

lopm

ent s

uppo

rt.

Org

aniz

atio

nal

Dev

elop

men

t of t

he

Pub

lic S

ecto

r

Com

plia

nce

on th

e im

plem

enta

tion

of th

e D

irect

ives

on

orga

nisa

tiona

l st

ruct

urin

g m

onito

red

and

repo

rted

on

Rev

ised

Dire

ctiv

e on

or

gani

satio

al s

truct

urin

gTh

e pr

ojec

t co

mm

ence

d in

the

2011

/12

finan

cial

yea

r

3260

dep

artm

ents

as

sist

ed to

alig

n th

eir o

rgan

isat

iona

l st

ruct

ures

to th

eir

stra

tegi

c ob

ject

ives

in

line

with

the

Dire

ctiv

e

Ach

ieve

d

A to

tal o

f 88

(bot

h na

tiona

l and

pro

vinc

ial

depa

rtmen

ts) w

ere

supp

orte

d to

alig

n th

eir

orga

niza

tiona

l stru

ctur

es t

o th

eir s

trate

gic

obje

ctiv

es in

line

with

the

MP

SA

Dire

ctiv

e on

Org

anis

atio

nal S

truct

urin

g.

Org

aniz

atio

nal

Dev

elop

men

t of t

he

Pub

lic S

ecto

r

Rep

ort o

n su

ppor

t and

ad

vice

pro

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proj

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2011

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finan

cial

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r

Rep

ort o

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proj

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anci

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proj

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anci

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Sup

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dep

artm

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on

orga

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proj

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ic

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sect

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vinc

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ffice

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of th

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all

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com

plet

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gene

ric s

truct

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atta

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to th

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w

2012

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ctiv

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hich

will

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impl

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with

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om 0

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ay 2

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publ

icat

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bes

t pra

ctic

es

prom

oted

The

proj

ect

com

men

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in th

e 20

11/1

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anci

al y

ear

34S

harin

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bes

t pr

actic

es p

rom

oted

th

roug

h th

e S

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iver

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w

publ

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ieve

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12 0

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ing

300

in b

raill

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ere

di

ssem

inat

ed a

cros

s th

e pu

blic

ser

vice

de

liver

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atfo

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and

aca

dem

ia.

Ser

vice

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iver

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prov

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echa

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s

Kno

wle

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Man

agem

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) Fra

mew

ork

for t

he p

ublic

se

rvic

e

Kno

wle

dge

man

agem

ent

fram

ewor

kTh

e pr

ojec

t co

mm

ence

d in

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2011

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finan

cial

yea

r

35K

now

ledg

e m

anag

emen

t fra

mew

ork

for

the

publ

ic s

ecto

r de

velo

ped

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tially

ach

ieve

d

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draf

t KM

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in th

e pr

oces

s fo

r fur

ther

con

sulta

tion

with

dec

isio

n m

akin

g st

ruct

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like

FO

SA

D a

nd G

&A

stru

ctur

es

Ser

vice

Del

iver

y Im

prov

emen

t M

echa

nism

s

Rea

sons

for v

aria

nce:

The

fram

ewor

k is

stil

l in

furth

er c

onsu

ltatio

n pr

oces

ses

with

dec

isio

n m

akin

g st

ruct

ures

like

FO

SA

D a

nd v

ario

us s

truct

ures

Out

sour

cing

Fra

mew

ork

for

the

publ

ic s

ervi

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Cab

inet

app

rove

d O

utso

urci

ng F

ram

ewor

kTh

e pr

ojec

t co

mm

ence

d in

the

2011

/12

finan

cial

yea

r

36O

utso

urci

ng

Fram

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k de

velo

ped

an

d su

bmitt

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r ap

prov

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y C

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Org

aniz

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Dev

elop

men

t of t

he

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ecto

r


Rea

sons

for v

aria

nce:

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ach

ieve

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e to

cap

acity

con

stra

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Out

puts

Per

form

ance

Indi

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011

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ual(2

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ive

citiz

en p

artic

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in p

ublic

pol

icy

mak

ing

and

serv

ice

deliv

ery

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ovem

ent

prom

oted

in g

over

nmen

t de

partm

ents

Citi

zen

enga

gem

ent s

trate

gy

for c

omm

unity

dev

elop

men

t w

orke

rs im

plem

ente

d by

pr

ovin

cial

dep

artm

ents

em

ploy

ing

com

mun

ity

deve

lopm

ent w

orke

rs

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

37G

uide

s on

citi

zen

enga

gem

ent a

nd K

now

Yo

ur S

ervi

ce R

ight

s de

velo

ped

Par

tly A

chie

ved

The

Gui

de o

n K

now

You

r Ser

vice

Rig

hts

and

Res

pons

ibili

ties

has

been

com

plet

ed

and

appr

oved

. Mea

sure

s ar

e un

der w

ay

to p

rint 6

000

copi

es fo

r dis

tribu

tion

in th

e pu

blic

ser

vice

.

The

citiz

en p

artic

ipat

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Gui

de h

as b

een

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plet

ed a

nd h

as b

een

subm

itted

for

furth

er in

puts

.

The

anal

ysis

and

mon

itorin

g re

port

s ha

ve

been

dev

elop

ed. C

itize

n

The

Par

ticip

atio

n a

nd C

itize

n C

are

Gui

delin

e G

uide

s ha

ve b

een

deve

lope

d an

d su

bmitt

ed fo

r fur

ther

inpu

ts.

Gui

delin

e on

cap

acity

dev

elop

men

t of

citiz

ens

for s

ervi

ce d

eliv

ery

impr

ovem

ent

has

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een

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lope

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Kno

w Y

our S

ervi

ce R

ight

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d R

espo

nsib

ilitie

s gu

idel

ine

is s

till i

n dr

aft

form

As

part

of s

treng

then

ing

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parti

cipa

tion

of

Com

mun

ity D

evel

opm

ent W

orke

rs i

n th

e W

ar o

n P

over

ty p

rogr

amm

e a

m

aste

r pl

an fo

r com

mun

ity d

evel

opm

ent w

orke

rs

has

been

dev

elop

ed a

nd s

ubm

itted

The

depl

oym

ent o

f sen

ior m

anag

ers

and

com

mun

ity d

evel

opm

ent w

orke

rs to

do

volu

ntar

y w

ork

in c

omm

uniti

es h

as n

ot

com

men

ced

The

Dat

a ba

se o

f SM

S a

nd w

ard

leve

l vo

lunt

eers

has

not

bee

n co

mpi

led

Com

mun

ity

Dev

elop

men

t P

rogr

amm

e

Ana

lysi

s R

epor

t Th

e pr

ojec

t co

mm

ence

d in

the

2011

/12

finan

cial

yea

r

Mon

itorin

g re

port

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Citi

zen

Par

ticip

atio

n a

nd

Citi

zen

Car

e G

uide

line

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Gui

delin

e on

cap

acity

de

velo

pmen

t of c

itize

ns fo

r se

rvic

e de

liver

y im

prov

emen

t

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Kno

w Y

our S

ervi

ce R

ight

s an

d R

espo

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ilitie

s gu

idel

ine

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Par

ticip

atio

n of

Com

mun

ity

Dev

elop

men

t Wor

kers

in

War

on

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erty

pro

gram

me

stre

ngth

ened

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Pub

lic S

ervi

ce V

olun

teer

ism

pr

omot

ed w

ithin

the

publ

ic s

ervi

ce a

nd in

war

d co

mm

uniti

es

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Dat

a ba

se o

f SM

S a

nd w

ard

leve

l vol

unte

ers

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Rea

sons

for v

aria

nce:

Awai

ting

appr

oval

of t

he s

ubm

itted

gui

delin

es. T

he K

now

You

r Ser

vice

Rig

hts

and

Res

pons

ibili

ties

guid

elin

e is

stil

l in

draf

t for

m a

s a

resu

lt of

ext

ensi

ve c

onsu

ltatio

ns w

hich

had

to b

e do

ne. T

he

Dat

a ba

se o

f SM

S a

nd w

ard

leve

l vol

unte

ers

has

not b

een

deve

lope

d as

the

depl

oym

ent w

ill o

nly

be d

one

afte

r the

fram

ewor

k ha

s be

en a

ppro

ved.


MP

SA

appr

oved

Reg

ulat

ions

fo

r com

mun

ity d

evel

opm

ent

wor

kers

MP

SA

app

rove

d R

egul

atio

ns

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

38

Dev

elop

regu

latio

ns

and

guid

elin

es

for c

omm

unity

de

velo

pmen

t wor

kers

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ach

ieve

d

The

Tar

get o

f pop

ular

izin

g th

e R

egul

atio

n in

pro

vinc

es n

ot m

et d

ue to

pen

ding

ap

prov

al o

f the

Reg

ulat

ions

Com

mun

ity

Dev

elop

men

t P

rogr

amm

e

Dep

artm

ents

and

pr

ovin

ces

supp

orte

d in

th

e im

plem

enta

tion

of th

e R

egul

atio

ns to

ens

ure

coor

dina

tion

and

impr

oved

se

rvic

e de

liver

y

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proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Cap

acity

bui

ldin

g fo

r co

mm

unity

pra

ctiti

oner

s on

R

egul

atio

ns

The

proj

ect

com

men

ced

in th

e 20

11/1

2 fin

anci

al y

ear

Rea

sons

for v

aria

nce:

Reg

ulat

ions

are

pen

ding

app

rova

l thu

s w

ork

coul

d no

t com

men

ce b

efor

e th

ey a

re a

ppro

ved.

Ser

vice

del

iver

y fo

rum

(SD

F)

esta

blis

hed

and

func

tiona

l to

pro

mot

e sh

arin

g of

bes

t pr

actic

es o

n se

rvic

e de

liver

y m

atte

rs

Est

ablis

hed

Ser

vice

del

iver

y fo

rum

s (S

DFs

)Th

e pr

ojec

t com

men

ced

in th

e 20

11/1

2 fin

anci

al

year

39S

ervi

ce d

eliv

ery

foru

m (S

DF)

es

tabl

ishe

d an

d fu

nctio

nal

Par

tially

Ach

ieve

d

The

Nat

iona

l Ser

vice

Del

iver

y an

d O

rgan

isat

iona

l Tra

nsfo

rmat

ion

(NS

DO

T)

Ste

erin

g C

omm

ittee

was

laun

ched

in

20

11 a

nd P

rem

iers

Offi

ces

are

cur

rent

ly

esta

blis

hing

pro

vinc

ial s

teer

ing

com

mitt

ees

that

will

co-

ordi

nate

the

esta

blis

hmen

t and

fu

nctio

ning

of S

ervi

ce d

eliv

ery

foru

ms

Ser

vice

Del

iver

y Im

prov

emen

t M

echa

nism

s

Rea

sons

for v

aria

nce:

Est

ablis

hing

SD

Fs is

in p

roce

ss. I

t req

uire

s ad

voca

cy a

t pol

itica

l, H

OD

& S

MS

leve

l whi

ch h

as ta

ken

plac

e in

all

prov

ince

s be

fore

the

prov

ince

s co

uld

even

sta

rt es

tabl

ishi

ng S

DFs

at

desi

gnat

ed lo

cal l

evel

s.


PROGRAMME 6: GOVERNANCE AND INTERNATIONAL RELATIONSProgramme Purpose: Improve participatory governance; strengthen the fight against corruption and engagement with international partners in the field of public administration.

The programme implemented work under the following DPSA Strategic Objectives;

Strategic Objective 1: Service delivery quality and accessStrategic Objective 2: Effective systems, structures and processesStrategic Objective 9: Corruption tackled effectivelyStrategic Objective 10: Contribution towards improved public service and administration in Africa and international arena

The programme also implemented work under Output 1: Service delivery quality and access and Output 4: Reducing corruption in the Public Service of the Delivery Agreement for Outcome 12;


1) Employee Satisfaction Surveys were conducted in the DPSA, Northern Cape and Eastern Cape offices of the Premier.

2) In an effort to improve compliance with regards to the submission of financial disclosures by the Senior Management Services (SMS) in the public service; an electronic financial disclosure system has been developed and is currently been piloted in the DPSA and the Office of the Public Service Commission before full implementation in the rest of the public service from 2012.

3) Implementation support to improve the quality of PERSAL HR Information was offered to 8 Provinces, including departments that are under administration in Limpopo and the Eastern Cape.

4) The development of a methodology to assess the effectiveness of the national anti-corruption framework was completed. The assessment is currently been conducted in 8 selected departments.

5) A training programme designed for anti-corruption practitioners was rolled out to all national departments and a total of 229 practitioners were trained.

6) The Monitoring and Evaluation Framework, which included all the supporting strategies and tools, was presented in 4 Offices of the Premier.

7) Guidelines on the Use of Human Resource Management Information were piloted in 3 Offices of the Premier in collaboration

with PALAMA.

8) The anti-corruption training programme and communication and awareness campaign were conducted within the Business Sector. A total of 267 business officials were trained. An anti-corruption booklet was produced and distributed at the Annual Business Anti-corruption Forum held in October 2011. The e-learning programme on business integrity was launched in April 2011 and a Mentorship Programme on Business Integrity was developed and 100 young business professionals were enrolled in the mentorship programme from August 2011.

9) The Department completed and presented the oral report on the implementation of the recommendations of the RSA Phase 2 evaluation to the OECD Working Group on Bribery in June 2011.

10) A pilot Urban Thusong Service Centre at Maponya Mall in Soweto which opened its doors on the 1st of February 2011

has to date provided services to over 100,000 citizens. The Departments and Agencies, including Department of Labour, Department of Home Affairs, Gauteng Department of Finance, Gauteng Department of Roads and Transport, National Youth Development Agency and Gauteng Enterprise Propeller, that committed to provide services at the Centre moved in.


11) The 15th Summit of the Committee of Participating Heads of State and Government of the African Peer Review Mechanism (APR Forum) mandated the MPSA as South Africa’s Focal Point, MPSA; to convene a meeting with select Focal Points and the APR Panel Members with the intention of finalising the Draft Operating procedures by September 2011. In this meeting the Draft Operating procedures for the APRM were finalised and adopted by the Committee of Select Focal Points and the Forum of Heads of State and Government of APRM participating countries during the 16th Summit of the Committee of Participating Heads of State and Government held on the 28th January 2012 in Addis Ababa, Ethiopia.

12) On the International and continental front; the department has continued to ensure that South Africa contributes to the African Agenda and discharges its international obligations in the realm of governance and public administration through participating in forums as well through facilitating learning and exchange opportunities between South Africa and counterpart departments in the continent. In this regard, the department undertook the following;

• Participation in the 7th Conference of African Ministers of Public/Civil Service which was held in Nairobi, Kenya in April 2011 under the theme: “Towards Efficient and Effective Service Delivery Systems for Realizing a Developmental State. The highlights of the Conference were the presentation of Awards to winning projects in the All Africa Public Sector Innovation Awards (AAPSIA). Owing to the success of this second run of the AAPSIA programme, South Africa was again requested to champion the third run which will be presented in 2013.

• The department also made significant contributions to the public administration discourse that took place under the auspices of the Association of African Public Administration and Management (AAPAM). The AAPAM Round Table Conference held in Lilongwe, Malawi under the theme: “Strengthening Citizen Engagement through Decentralization to Enhance Public Service Delivery in Africa” provided the DPSA with an opportunity to share and exchange experience on this critical issue public administration.

• The DPSA played host to several countries that visited South Africa on Study Tour missions for the sharing and exchanging of best practices as enunciated by the African Union at its 16th Ordinary Session held in Addis Ababa, Ethiopia, on 31st January 2011. The countries hosted included amongst others Zambia, France, Kenya, China, Germany, Nepal and India.

• The Department also continued to provide support to the post conflict reconstruction initiatives for the Democratic Republic of Congo. In strengthening relations with learning networks, the Department continued to discharge its responsibility as a CAFRAD Board member.

• The department also participated in, and contributed to, public administration reform issues at the United Nations Committee of Experts held in New York in April 2011. The Department is committed and looks to this important Committee of Experts for new knowledge and approaches to service delivery challenges.


The Service User Satisfaction Survey for the Health Sector was not conducted as planned due to the change in focus from assessing the level of satisfaction in the sectors (delivery institutions), to conducting user satisfaction surveys in sampled communities. A new methodology focusing on using the Citizen Report Cards to assess the level of satisfaction with government service in communities has been developed and will be implemented in the 2012/13 financial year.


PRO

GR

AM

ME

6: G

OVE

RN

AN

CE

AN

D IN

TER

NAT

ION

AL

REL

ATIO

NS

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Pro

gres

s ag

ains

t the

201

1/12

Ann

ual T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Ser

vice

-Use

r sa

tisfa

ctio

n su

rvey

co

nduc

ted

in th

e he

alth

sec

tor

Find

ings

of t

he s

ervi

ce

user

sat

isfa

ctio

n su

rvey

Met

hodo

logy

dev

elop

ed

and

cons

ulte

d w

ith

deliv

ery

partn

ers

1Th

e se

rvic

e-us

er s

atis

fact

ion

surv

ey c

ondu

cted

in th

e he

alth

se

ctor

Par

tly

achi

eved

A co

mpr

ehen

sive

Ser

vice

Use

r Sat

isfa

ctio

n S

urve

y m

etho

dolo

gy fo

r Hea

lth s

ecto

r was

dev

elop

ed,

Ser

vice

Use

r Sat

isfa

ctio

n qu

estio

nnai

re w

as

revi

ewed

as

per r

ecom

men

datio

ns b

y S

tatS

A an

d th

e D

epar

tmen

t of H

ealth

, how

ever

, and

the

surv

ey

was

not

con

duct

ed in

the

heal

th s

ecto

r as

a re

sult

of a

cha

nge

of fo

cus

for t

he p

roje

ct.

Dis

cuss

ion

with

Sta

tSA

on te

chni

cal s

uppo

rt re

quire

d on

sam

plin

g an

d an

alys

is o

f dat

a co

nclu

ded.

A

Dra

ft co

nsol

idat

ed q

uest

ionn

aire

enc

ompa

ssin

g he

alth

issu

es d

evel

oped

. A

new

met

hodo

logy

focu

sing

on

usin

g th

e C

itize

n R

epor

t Car

ds to

ass

ess

the

satis

fact

ion

in th

e co

mm

uniti

es w

as d

evel

oped

.

Mon

itorin

g an

d E

valu

atio

n

Rea

sons

for t

he v

aria

nce:

Ther

e ha

ve b

een

chan

ges

intro

duce

d in

the

impl

emen

tatio

n of

this

out

put,

the

focu

s ha

s ch

ange

d fro

m a

sses

sing

leve

l of s

atis

fact

ion

in th

e se

ctor

s (d

eliv

ery

inst

itutio

ns) t

o co

mm

uniti

es, a

s su

ch th

e su

rvey

was

not

con

duct

ed in

the

heal

th s

ecto

r


Em

ploy

ee

satis

fact

ion

surv

ey

cond

ucte

d in

the

publ

ic s

ervi

ce

Rep

ort o

n fin

ding

s pu

blis

hed

and

diss

emin

ated

con

duct

ed e

mpl

oyee

sa

tisfa

ctio

n su

rvey

in

Offi

ces

of th

e P

rem

ier i

n Fr

ee S

tate

, Nor

th W

est

and

Lim

popo

2E

mpl

oyee

Sat

isfa

ctio

n S

urve

ys

cond

ucte

d in

4 d

epar

tmen

tsA

chie

ved

Em

ploy

ee S

atis

fact

ion

Sur

veys

wer

e co

nduc

ted

in th

e D

PS

A, N

orth

ern

Cap

e of

fice

of th

e P

rem

ier

and

Eas

tern

Cap

e of

fice

of th

e P

rem

ier.

A S

urve

y re

port

and

actio

n pl

ans

for t

he M

pum

alan

ga o

ffice

of

the

Pre

mie

r ha

ve b

een

deve

lope

d

Mon

itorin

g an

d E

valu

atio

n

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Pro

gres

s ag

ains

t the

201

1/12

Ann

ual T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

DP

SA

's M

&E

fra

mew

ork

impl

emen

ted

with

in

the

publ

ic s

ervi

ce

The

leve

l of

impl

emen

tatio

n of

the

M&

E F

ram

ewor

k

M&

E F

ram

ewor

k de

velo

ped;

M&

E C

apac

ity

Dev

elop

men

t Pla

n de

velo

ped;

3 M

&E

Fra

mew

ork

guid

elin

es,

Prin

cipl

es a

nd s

tand

ards

im

plem

ente

d in

the

publ

ic

serv

ice

Ach

ieve

d M

&E

Gui

delin

es h

ave

been

impl

emen

ted

in 4

of

fices

of t

he p

rem

ier

The

asse

ssm

ent o

f the

leve

l of u

sage

of M

&E

G

uide

lines

incl

udin

g st

akeh

olde

r par

ticip

atio

n an

d pr

inci

ples

and

gui

delin

es a

nd re

port

prod

uced

Mon

itorin

g an

d E

valu

atio

n

Leve

l of u

sage

of

M&

E G

uide

lines

, in

clud

ing

Sta

keho

lder

P

artic

ipat

ion

and

Prin

cipl

es a

nd

Sta

ndar

d

M&

E G

uide

lines

de

velo

ped

Impl

emen

tatio

n of

M

&E

sys

tem

s an

d da

ta in

tegr

ity

Leve

l of M

onito

ring

of

man

agem

ent p

ract

ices

ac

ross

the

Pub

lic

Ser

vice

M&

E fr

amew

ork

not

impl

emen

ted

4M

anag

emen

t Ass

essm

ent

Tool

impl

emen

ted

in th

e id

entifi

ed d

epar

tmen

ts

Ach

ieve

d

The

DP

SA

has

prov

ided

sup

port

to th

e D

PM

E in

th

e pi

lotin

g of

the

Man

agem

ent A

sses

smen

t Too

l w

hich

is c

ondu

cted

by

the

DP

ME

.

Mon

itorin

g an

d E

valu

atio

n

Com

plia

nce

mod

ule

of M

&E

sys

tem

op

erat

iona

l

Trai

ning

of P

olic

y ow

ners

fo

r com

plia

nce

mod

ule

com

plet

ed

5M

onito

r com

plia

nce

on th

e M

&E

sys

tem

s N

ot a

chie

ved

Com

plia

nce

has

not b

een

done

. The

DG

app

rove

d th

e ho

stin

g in

itiat

ive

by S

ITA

and

a ho

stin

g co

ntra

ct

was

rece

ived

from

SIT

A an

d ha

s be

en s

ubm

itted

to

the

DP

SA

CFO

Mon

itorin

g an

d E

valu

atio

n


Rea

sons

for t

he v

aria

nce:

Del

ays

in th

e ap

prov

al o

f hos

ting

initi

ativ

es. A

wai

ting

of h

ostin

g co

ntra

ct

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Pro

gres

s ag

ains

t the

201

1/12

Ann

ual T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011/

12)

Act

ual(2

011/

12)

Impl

emen

tatio

n of

M

&E

sys

tem

s an

d da

ta in

terg

rity

Impr

ovem

ent o

f Qua

lity

of in

form

atio

n on

P

ER

SA

L

App

rova

l to

publ

ish

the

porta

l obt

aine

d; P

ER

SA

L cl

eanu

p st

rate

gy a

nd

Term

s of

Ref

eren

ce

(ToR

) app

rove

d, s

uppo

rt pr

ojec

t ini

tiate

d;

6Q

uarte

rly S

trate

gic

Hum

an

Res

ourc

e R

epor

t dis

tribu

ted

to a

ll de

partm

ents

to im

prov

e qu

ality

of P

ER

SA

L in

form

atio

n

Ach

ieve

d Q

uarte

rly S

trate

gic

Hum

an R

esou

rce

Rep

orts

w

ere

dist

ribut

ed to

all

depa

rtmen

ts

Mon

itorin

g an

d E

valu

atio

n

Impr

ovem

ent o

f Qua

lity

of in

form

atio

n on

P

ER

SA

L

Per

sona

l dat

a no

t cr

edib

le7

Sup

port

prov

ided

to 3

6 de

partm

ents

to im

prov

e th

e qu

ality

of P

ersa

l inf

orm

atio

n

Ach

ieve

d

All

prov

inci

al d

epar

tmen

ts in

8 p

rovi

nces

exc

ept

Gau

teng

wer

e su

ppor

ted

to im

prov

e th

e qu

ality

of

PE

RS

AL

HR

Info

rmat

ion.

Thi

s in

clud

es

depa

rtmen

ts th

at a

re u

nder

adm

inis

tratio

n in

Li

mpo

po a

nd E

aste

rn C

ape.

Pro

gres

s re

port

deve

lope

d.

Mon

itorin

g an

d E

valu

atio

n

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Pro

gres

s ag

ains

t the

201

1/12

Ann

ual T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Impl

emen

tatio

n of

M

&E

sys

tem

s an

d da

ta in

terg

rity

4 qu

arte

rly re

ports

to

depa

rtmen

ts

2010

-201

1 R

epor

ting

on

quar

terly

bas

is

8D

isse

min

ate

info

rmat

ion

gene

rate

d th

roug

h M

&E

por

tal

Ach

ieve

d

Qua

rterly

repo

rts d

isse

min

ated

thro

ugh

M&

E p

orta

l

Mon

itorin

g an

d E

valu

atio

n

Con

tinuo

us

impl

emen

tatio

n of

P

ublic

Man

agem

ent

Wat

ch

2010

-201

1 re

ports

from

th

e P

MW

9R

epor

ts g

ener

ated

thro

ugh

the

publ

ic m

anag

emen

t wat

ch

Ach

ieve

d

Qua

rterly

PM

W re

ports

wer

e di

strib

uted

as

part

of

Stra

tegi

c H

uman

Res

ourc

e R

epor

t dis

tribu

ted

to a

ll de

partm

ents

Mon

itorin

g an

d E

valu

atio

n


Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Pro

gres

s ag

ains

t the

201

1/12

Ann

ual T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

App

rove

d an

d im

plem

enta

ble

P

ublic

Sec

tor

Inte

grity

M

anag

emen

t Fr

amew

ork

Pub

lic S

ecto

r Int

egrit

y

Man

agem

ent

Fram

ewor

k

A na

tiona

l wor

ksho

p w

as

held

on

25 N

ovem

ber

2010

to d

iscu

ss th

e dr

aft

Fram

ewor

k

10A

ppro

ved

Fra

mew

ork

and

guid

elin

es im

plem

ente

d by

all

depa

rtmen

ts a

nd g

over

nmen

t co

mpo

nent

s in

the

Pub

lic

Ser

vice

Not

ach

ieve

d Th

e fra

mew

ork

has

not b

een

appr

oved

E

thic

s an

d In

tegr

ity

Man

agem

ent

App

rove

d gu

idel

ines

for

sanc

tions

for c

orru

ptio

n re

late

d ca

ses

Rea

sons

for t

he v

aria

nce:

Awai

ting

appr

oval

of t

he fr

amew

ork

by th

e M

inis

ter f

or P

ublic

Ser

vice

and

Adm

inis

tratio

n

Ant

i-cor

rupt

ion

Cap

acity

Bui

ldin

g P

rogr

amm

e fo

r pu

blic

ser

vice

of

ficia

ls

Trai

ning

pro

gram

me

for l

aw e

nfor

cem

ent

offic

ials

dev

elop

ed

Trai

ning

mat

eria

ls

draf

ted

and

subm

itted

to

PA

LAM

A fo

r qua

lity

assu

ranc

e.

633

offic

ials

trai

ned

on

an in

trodu

ctor

y co

urse

in

all p

rovi

nces

.

11Le

arni

ng m

ater

ials

for t

rain

ing

of la

w e

nfor

cem

ent o

ffici

als

deve

lope

d

Not

ach

ieve

d Le

arni

ng m

ater

ial h

as n

ot d

evel

oped

E

thic

s an

d In

tegr

ity

Man

agem

ent

Rea

sons

for t

he v

aria

nce:

It to

ok lo

nger

to fi

naliz

e th

e M

OU

with

the

serv

ice

prov

ider

for t

he d

evel

opm

ent o

f the

mat

eria

l

2nd N

atio

nal

Ant

i-cor

rupt

ion

Pro

gram

me

impl

emen

ted

with

in

the

busi

ness

sec

tor

Rep

ort o

n th

e ef

ficac

y of

the

cam

paig

n an

d tra

inin

g

The

NA

CF

wor

ksho

p w

as h

eld

to re

view

the

NA

CF

and

a ta

sk te

am

was

est

ablis

hed

to w

ork

on th

e N

atio

nal I

nteg

rity

Sys

tem

. The

repo

rt ha

s be

en d

rafte

d fo

r pr

esen

tatio

n to

the

NA

CF

12Tr

aini

ng p

rogr

amm

e.co

mm

unic

atio

n an

d aw

aren

ess

cam

paig

n w

ithin

the

busi

ness

sec

tor

impl

emen

ted

by B

usin

ess

Uni

ty S

outh

Afri

ca

Ach

ieve

d

The

train

ing

, com

mun

icat

ion

and

awar

enes

s ca

mpa

ign

was

con

duct

ed w

ithin

the

busi

ness

se

ctor

Eth

ics

and

Inte

grity

M

anag

emen

t


Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Pro

gres

s ag

ains

t the

201

1/12

Ann

ual T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Impl

emen

tatio

n of

effi

cien

t an

ti-co

rrup

tion

com

plia

nce

and

enfo

rcem

ent o

f m

easu

res

and

fram

ewor

ks w

ithin

th

e pu

blic

ser

vice

Leve

l of c

ompl

ianc

e w

ith in

tern

atio

nal a

nd

regi

onal

inst

rum

ents

An

Act

ion

Pla

n to

impl

emen

t the

re

com

men

datio

ns o

f the

O

EC

D R

epor

t dev

elop

ed

A n

atio

nal w

orks

hop

to

disc

uss

the

findi

ngs

of

the

MA

CC

Aud

it R

epor

t he

ld in

(dat

e

13D

PS

A pa

rtici

pate

in a

ll In

tern

atio

nal w

orki

ng g

roup

s an

d co

nfer

ence

s on

ant

i-co

rrup

tion

Par

tly a

chie

ved

DP

SA

parti

cipa

ted

in th

e O

EC

D a

nd th

e U

NC

AC

an

d th

e G

20 A

nti-c

orru

ptio

n w

orki

ng g

roup

m

eetin

gs

Eth

ics

and

Inte

grity

M

anag

emen

t

Rep

ort o

n th

e m

onito

ring

of th

e im

plem

enta

tion

of th

e ac

tion

plan

Rev

iew

repo

rt

Rep

ort o

f the

O

utco

mes

of

UN

CA

C IR

G W

ork

Gro

up

R

epor

t on

the

outc

omes

of t

he

Con

fere

nce

of S

tate

pa

rties

Rep

ort o

n th

e G

20

Ant

i-cor

rupt

ion

wor

king

gr

oup

e-fil

ing

disc

losu

re

syst

em

14D

evel

opm

ent o

f the

wor

kflow

an

d th

e sy

stem

for c

aptu

ring

of fi

nanc

ial d

iscl

osur

e fo

rms

Ach

ieve

d Th

e de

velo

pmen

t of t

he s

yste

m h

as b

een

com

plet

ed. T

he p

ilotin

g w

ill c

omm

ence

in th

e ne

w

finan

cial

yea

r.

Eth

ics

and

Inte

grity

M

anag

emen

t

Met

hodo

logy

for i

mpa

ct

asse

ssm

ent o

f the

na

tiona

l ant

i-cor

rupt

ion

fram

ewor

k

15D

evel

op m

etho

dolo

gy fo

r as

sess

ing

the

natio

nal a

nti-

corr

uptio

n fra

mew

ork

Ach

ieve

d

The

met

hodo

logy

has

bee

n co

mpl

eted

and

the

asse

ssm

ent i

s cu

rren

tly b

eing

con

duct

ed in

8

depa

rtmen

ts

Eth

ics

and

Inte

grity

M

anag

emen

t

Pub

lic p

erce

ptio

n su

rvey

16

Con

duct

a c

orru

ptio

n pe

rcep

tion

surv

ey

Par

tly a

chie

ved

The

met

hodo

logy

and

tool

s fo

r gat

herin

g da

ta

have

bee

n co

mpl

eted

and

the

stud

y is

read

y to

be

cond

ucte

d.

Eth

ics

and

Inte

grity

M

anag

emen

t


Rea

sons

for t

he v

aria

nce:

The

proj

ect w

as d

elay

ed d

ue to

reso

urce

con

stra

ints

Out

puts

Per

form

ance

In

dica

tors

Bas

elin

e(A

ctua

l Out

put 2

010/

11)

Pro

gres

s ag

ains

t the

201

1/12

Ann

ual T

arge

tS

ub-p

rogr

amm

e

Targ

et (2

011

/12)

Act

ual(2

011/

12)

Con

tinen

tal

bila

tera

l and

in

stitu

tiona

l re

latio

ns

esta

blis

hed

and

man

aged

Rep

ort o

n th

e 4

inco

min

g an

d ou

tgoi

ng

visi

ts fa

cilit

ated

The

follo

win

g bi

late

ral

and

stud

y to

urs

faci

litat

ed:

• N

amib

ia,

• Za

mbi

a,

• Zi

mba

bwe,

•

DR

C

• S

outh

Sud

an

Faci

litat

ed th

e ho

stin

g of

th

e 32

nd A

APA

M R

ound

-Ta

ble

Con

fere

nce

17B

ilate

ral a

nd in

stitu

tiona

l en

gage

men

ts fo

r dps

a co

mpo

nent

s to

sha

re a

nd

exch

ange

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3. ANNUAL FINANCIAL STATEMENTS

NATIONAL DEPARTMENT PUBLIC SERVICE AND ADMINISTRATIONVOTE 12

REPORT OF THE AUDIT COMMITTEE for the year ended 31 March 2012

We are pleased to present our report for the financial year ended 31 March 2012.

Audit Committee Members and Attendance

The audit committee consists of the members listed hereunder and should meet at least 4 times per annum as per its approved terms of reference. During the current year six meetings were held.

Name of Member Number of Meetings Attended

Mr. M Dukandar (Chairperson - term expired 30 April 2012) 6Dr. DP van der Nest 6Ms. Z Mtshazo (resigned 02 March 2012) 6Ms. R van Wyk (Acting Chairperson – from 02 May 2012) 4

Audit Committee Responsibility

The Audit Committee reports that it has complied with its responsibilities arising from Section 38(1)(a) of the Public Finance Management Act and Treasury Regulation 3.1. The Audit Committee also reports that it has adopted appropriate formal terms of reference as its committee charter, has conducted its affairs in compliance with this charter and has discharged all its responsibilities as contained therein.

The effectiveness of internal control

In line with the PFMA requirements, Internal Audit provides the Audit Committee and management with assurance that the internal controls are adequate and effective. This is achieved by means of the risk management process, as well as the identification of corrective actions and suggested enhancements to the controls and processes.

From the various reports of the Internal Auditors, the Audit Report on the Annual Financial Statements and the management report of the Auditor-General South Africa (AGSA) it was noted that there has been an improvement in the system of internal control as compared to prior years, particularly in areas such as supply chain management, human resources and the performance information environment. There is, however, still room for improvement.

There is need for close monitoring in the oversight over performance and financial reporting to ensure that the department improves its position regarding the achievement of its planned targets. A further area of concern is the Information Technology (IT) governance framework and IT controls which requires management intervention. Management has acknowledged that these issues must be addressed urgently and has assured the committee that measures are being introduced. The Audit Committee will continue to monitor these issues going forward.

Apart from the above-mentioned areas, we can report that the system of internal control was effective for the year under review. The risk management process is gradually moving towards the expected levels of efficiency, effectiveness and transparency. The Audit Committee believes that the appointment of the Accounting Officer has brought stability to the department after the post was vacant for one and half years, and that this contributed to a large extent, to the improved internal control situation.



REPORT OF THE AUDIT COMMITTEE for the year ended 31 March 2012

The quality of in year management and monthly/quarterly reports submitted in terms of the PFMA and the Division of Revenue Act.

The Audit Committee is satisfied with the content and quality of monthly and quarterly reports prepared and issued by the Accounting Officer of the Department during the year under review. There is, however, room for improvement in the reporting of performance information against set objectives.

Evaluation of Financial Statements

The Audit Committee has:

• reviewed and discussed the audited financial statements to be included in the annual report, with the AGSA and the Accounting Officer;

• reviewed the AGSA’s management report and management’s response thereto; • reviewed changes in accounting policies and practices;• reviewed the departments compliance with legal and regulatory provisions; • reviewed significant adjustments resulting from the audit; and• reviewed information on predetermined objectives to be included in the annual report.

The Audit Committee concurs with, and accepts the AGSA’s conclusions on the annual financial statements, and is of the opinion that the audited annual financial statements be accepted and read together with the report of the AGSA.

Internal audit

The Audit Committee is satisfied that the internal audit function is operating effectively and that it has addressed the risks pertinent to the department in its audits.

Auditor-General South Africa

The Audit Committee has met with the Auditor-General South Africa to ensure that there are no unresolved issues.

Conclusion

The Audit Committee wishes to thank the Director-General, and the relevant staff of DPSA for their continued commitment to the good governance within the Department. The Audit Committee also congratulates the department for another unqualified audit report for the year under review. Our appreciation is also extended to the Chief Financial Officer and the finance team for their efforts regarding the financial statements for the year and to the team from the AGSA for the value they continue to add to the Department.

……………………………………………….Rene van WykActing Chairperson of the Audit Committee

Date: 31 July 2012


REPORT BY THE ACCOUNTING OFFICER TO THE EXECUTIVE AUTHORITY AND PARLIAMENT OF THE REPUBLIC OF SOUTH AFRICA. 1. General review of the state of financial affairs

The Department of Public Service and Administration (DPSA) is in terms of its constitutional and legislative mandate responsible for fostering good governance and sound administration in the public service. This includes the transformation and modernisation of the public service; overseeing changes to the structure of the public service; establishing norms and standards for human resource management and development, conditions of services, labour relations, information technology and service delivery; issuing of directives and regulations for the public service; formulating a national anti-corruption strategy; and exercising oversight over the State Information Technology Agency (SITA).

To integrate the work required to realise this outcome the Department has identified 10 strategic priorities to be implemented over the medium –term viz;

• Service delivery quality and access • Effective systems, structures and processes • Leverage information and communication technology as a strategic resource • Effective employment entry into the public service and human resource development (HRD)/cadre development • Efficient human resource management practices, norms and standards • Healthy, safe working environments for all public servants • Appropriate governance structures and decision making • Citizen engagement and public participation • Corruption tacked effectively • Contribution towards improved public serve and administration in Africa and international arena

In line with government’s 12 outcomes, the Minister for Public Service and Administration has been allocated the responsibility to coordinate the implementation of the Delivery Agreement for Outcome 12 “An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship for the period 2010-2014. The Department of Public Service and Administration is responsible for the implementation of prioritised interventions under 4 of the 7 outputs viz;

• Service delivery quality and access • Human Resource Management and Development • Business processes, systems, decision rights and accountability management and; • Corruption tackled effectively

1.1 Important policy decisions and strategic issues facing the department

The successful implementation of Outcome 12 and the increased requests for support and interventions, including support to provinces that have been put under Section 100, has required that the Department intensify the technical and advisory support that it provides to departments to ensure that there is improved policy implementation as well as compliance to the public administration prescripts. Following approval by Cabinet that the Department of Performance Monitoring and Evaluation (DPME) must pilot the implementation of the Management Performance Assessment Tool (MPAT); the Department is providing support to the DPME in the piloting of the MPAT, which is administered to measure organisational performance in the corporate services environment. The DPSA is also supporting the DPME with the alignment of MPAT to the assessment of HoDs’ performance.

The above have had a significant impact on the Department’s existing capacity and requires the Department to strategically organize itself within its limited human and financial resources in order to effectively respond to the growing demand for such hands on support.


1.2 Legislation

Public Administration Management Bill (PAMB)

In 2006, Cabinet approved the development of a Single Public Service (SPS). This involved the design of framework legislation and regulations for all three spheres of government. The Public Administration Management Bill was introduced in the National Assembly in June 2008 after an extensive consultation process and Cabinet’s approval for its introduction in May 2008. In November 2008 the Bill was withdrawn by the Minister for the Public Service and Administration. During 2011/12 work in this area was focused on establishing a sound institutional base for integrated service delivery, through for example, the Urban Mall Thusong Service Centre. Options were also developed to take the legislative process forward.

Draft Public Service Regulations

After the changes in the Public Service Amendment Act, 2007, a process to review the Public Service Regulations of 2001 commenced. Draft regulations were prepared and comments from all government departments and the trade unions represented at the Public Sector Coordinating Bargaining Chamber (PSCBC) were obtained and considered. The draft Public Service Regulations were prepared and submitted to the Minister for Public Service and Administration for consideration. The Minister however indicated amendments to Public Service Act which, if approved, will require a new set of regulations. Work on the required urgent amendments is in progress.

1.3 Significant events

On 1 April 2011 the Public Sector Education and Training Agency (PSETA) started functioning as an independent public entity without any administrative assistance from the DPSA. During 2010/11 all expenditure related to PSETA was included in the Annual Financial Statements for DPSA under various economic classifications. It is therefore important to note that the comparative figures for the 2011/12 Annual Financial Statements include a total amount of R27.466 million related to PSETA expenditure while only a transfer payment amounting to R23.708 million is included in the 2011/12 expenditure.

The Department in this financial year hosted the 9th Senior Management Service (SMS) Conference and Annual Public Service Week in the Public Service Month of September, which was held at the Velmore Estate from the 21-23 September 2011. The Conference was preceded by Khaedu-style deployments of SMS managers to the coalface at service delivery sites like hospitals, schools and police stations throughout the country whereby the diagnostic functionality assessment tool was used to assess functionality. It culminated in focused discussions on the findings and experiences and aligning these with policy intervention proposals emanating during the plenary sessions at the Conference. The broad intention of the 9th SMS Conference in its collaborative format was to focus on the challenges of pursuing an integrated approach to implementation and development, and strategies to accelerate service delivery blockages and challenges. This was expressed in the theme “Transformative Leadership in Public Administration and governance: Creating a Better Life for all”. A report on the event was published in the Service Delivery Review Journal Vol 9 No.1 of 2012.

Three events related to the Pilot Project on Career Guidance and Exhibitions were held respectively in the Free State Province (Xhariep District Municipality) on 02 March 2012; Mpumalanga Province (Nkomazi Municipality) on 20 March 2012; and Mpumalanga Province (Mkhonto Municipality) on 23 March 2012. The objective was to reach out to the rural youth that are remote from the SETA established offices and have limited or no access to information about SETA services and also exposing youth to career opportunities in government and other sectors related to public service.

During 2011/12 the Centre for Public Service Innovation (CPSI) continued with its mandate to unearth, share, replicate and initiate new innovations. The 9th CPSI Public Sector Innovation Awards programme was concluded on 4 November 2011 at a ceremony where the Minister for Public Service and Administration conferred Awards to 12 innovative projects in 4 categories. These innovations, along with numerous others, will now be shared through the CPSI Multi-Media Innovation Centre, a demonstration and incubation facility that is facilitating decision-makers towards innovative service delivery. More than 200 decision makers, local and from abroad visited the centre in the year under review.


The Department also hosted numerous consultative and implementation workshop. Some of these focused on Service Delivery Planning, highlighting the need for uniform frameworks, methodology and toolkits to assist departments to develop baseline indicators to measure the effectiveness and efficiency of their business processes; develop access and distance norms. Service Delivery Improvement focussed on the design and implementation of Service Delivery Improvement Plans (SDIPs); and Empowerment workshops for Community Development Workers (CDWs) in all nine provinces that assisted in assessing the capacity needs for the community development workers. Capacity building workshops on the Batho Pele Change Management Engagement programmes were also held to capacitate public servants, increase awareness of the Batho Pele Programmes and to encourage attitudinal and behavioural change which will lead to improved service delivery.

1.4 Major projects undertaken during the year Human Resource Management and Development

Senior Management Service

The DPSA has provided support to departments in respect to the implementation of the Directive on Competency Based Assessments. Approximately 200 SMS members and Human Resource practitioners have been trained on the Directive. An analysis of skills of SMS members in 86 departments was conducted and the findings led to the crafting of a Directive on compulsory capacity development and mandatory training days which is expected to be consulted upon in the first quarter of 2012.

Diversity management

A draft policy on reasonable accommodation and assistive devices for the public service was developed. This is a very important policy that will contribute towards diversity management in the public service and should also assist officials with the management of disability and hopefully contribute towards achieving employment equity targets. Most significantly, the policy will contribute to equal access to employment by disabled people. The Department also conducted a survey to assess the extent of gender mainstreaming in the Public Service as a follow-up to the report on this matter by the Public Service Commission in 2006. A comprehensive report has been developed.

Human resource planning, performance and practices

Flowing from the Delivery Agreement of the Minister of the Public Service and Administration (MPSA), a strategy providing for the following interventions has been developed and approved by the MPSA:

• Review of the current regulatory framework on recruitment and the filling of vacant posts;• Establish and maintain credible information on vacancy rates and time to fill vacancies in the Public Service;• Introduce flexible recruitment methodologies for identified categories of staff and occupations;• Develop a Guide on the practice of career management;• Develop and enhance recruitment and career management skills through training provided by Public Administration

Leadership and Management Academy (PALAMA)

HIV&AIDS

A guideline for Gender Sensitive and Rights Based HIV&AIDS Mainstreaming in the Public Service was developed. This was an initiative from the Southern African Development Community (SADC) meeting of Focal Person. DPSA developed the guideline in partnership with Deutsche Geselleschaft für Internationale Zusammenarbeit (GIZ) and the United Nations Development Programme (UNDP).

After consultation at various levels including external role players like the South African National AIDS Council, National and Provincial departments, Civil Society organizations, etc and later the Governance and Administration Cluster (G&A) the guide was released for implementation in the Public Service. Departments have already started implementing the Guideline and 22% of government departments have produced operational plans for 2012/2013. The DPSA also contributed to the development of the National Strategic Plan (NSP) 2012-2016 in collaboration with the Deputy President’s office. A HIV&AIDS


Monitoring and Evaluation Plan for the Public Service was developed during 2011 and support was given to 5 SADC countries (Lesotho, Namibia, Swaziland, Botswana & Zimbabwe). A SADC best practice workshop was held in February 2012.

Labour Relations and Compensation Management

Conditions of services and Macro benefits

A market survey was conducted and an actuarial model for Government Employees Housing Scheme (GEHS) has been developed. The DPSA developed proposals for long service recognition and night shift allowances, which are currently under negotiation at the PSCBC. Other proposals submitted for negotiation include those on pre-natal, family responsibility and shop stewards leave. A survey on practices relating to the management of leave in departments was also conducted and a report developed. The migration of pre-1992 Medihelp pensioners to the Government Employees Medical Scheme (GEMS) was completed.

Remuneration and negotiations

The DPSA conducted an impact assessment on Occupational Specific Dispensations, and research on labour market trends which informs the employer proposal for negotiations on salaries for the 2012/13 financial year and beyond. During 2011/12 the wage agreement was concluded without a strike. During the period under review the DPSA also arranged for the training of labour relations officers and shop stewards of trade unions on issues related to negotiations and labour relations. A draft sanctions guide and precautionary suspension guide were also developed.

Information and Communication Technology

Several projects were concluded which include the enhancement of internal transparency and accountability of information technology services procured by the public serve by facilitating the amendment of ICT related items on the Standard Chart of Accounts. In order to improve service delivery the ICT infrastructure in the existing 100 Thusong centres that have been connected to the Local Area and Wide Area Networks was validated. The DPSA also facilitated the design of a connectivity blue print for schools ICT connectivity and developed an IT Governance Framework to support the institutionalization of the governance of ICT within the public service.

Service Delivery Improvement

A Service Delivery Planning Framework and methodology supported by a framework and methodology for Service Delivery Models, Business Process Quality Management, standard operating procedures, unit costing, setting of service standards, service charters and service delivery improvement plans was developed during the year under revision. Toolkits were developed for each of the mentioned frameworks to assist with capacity building and implementation in departments. In terms of improving access to service delivery points, the following has been completed: a geographical accessibility study to determine the level of access in two metropolitan areas commenced. A signage framework and a queue management framework was developed and consulted upon. The guideline on the development of the geographic access norms was refined, amended and printed.

Furthermore, the Department revised the Job Evaluation system, moving this system to a web-enabled platform, as well as completing research into a uniform Job Grading System for the Public Service. Final refinements still need to be made before the web-enabled system can be made available throughout the public service. The process to revise the 2006 Organisational Design Directive was completed and is in the process of approval by the Minister for Public Service and Administration. A Guide on Know Your Service Rights and Responsibilities was completed.

Khaedu project

The Khaedu revised strategy was developed and approved by the Minister in May 2011. It is on course to be implemented in the public service. In addition, the launched colour coding project in the Addington Hospital, namely, the “Hospital Records Management Project” was implemented to reduce waiting times at hospitals. This project will be rolled out to 7 other hospitals in several provinces. Phase two of the project will commence in 2012/13 financial year.


Sector Specific Generic Organisational structures

The MPSA hosted nine provincial Organisational Development workshops to engage with the Provincial Executive Councils on the organisational design principles concurred with by Cabinet. The inputs from these workshops culminated in the draft revised directive on organisational development.

The following Sector generic structures have been developed and adopted and will be attached to 2012 amended Organisational Design Directive:

• Generic structure for Provincial Department of Social Development• Generic structure for corporate management support• Generic structure for Provincial Offices of the Premiers

The generic structure for Provincial Departments of Education was consulted with Education HEDCOM in March 2012 and it was endorsed and recommended to be consulted with the Council for Education Minister (CEM). After consultation with CEM, the generic structure will also be attached into the 2012 Directive as an annexure.

Delegations and Decision Rights

The Delegation Principles Document, including minimum levels of delegations and templates were finalised and a draft Cabinet memorandum was submitted to the Minister for Public Service and Administration. During March 2012 capacity building presentations were conducted in the 9 provinces and national departments. A total number of 146 departments (44 national and 102 provincial) attended the presentations.

Innovation

Milestones in this area include the culmination of the very successful All Africa Public Sector Innovation Awards Programme in May 2011 that was hosted by Kenya. Through this programme innovations from across the continent are now being shared amongst African Union countries. During 2011/12 the NQF aligned Innovation Management module was completed in partnership with PALAMA and is now ready for implementation.

Governance

African Peer Review Mechanism (APRM)

DPSA participated in the 15th Summit of the Committee of Participating Heads of State and Government of the African Peer Review Mechanism (APR Forum) held in Malabo, Equatorial Guinea, 28-29th June 2011. This Summit mandated South Africa’s Focal Point, the Minister for Public Service and Administration convene a meeting with select Focal Points and APR Panel Members on the 14-15 September 2011 in Sandton, Johannesburg to finalise the draft operating procedures. The Draft Operating procedures for the APRM were adopted by the Committee of Select Focal Points and were presented and adopted by the Forum of Heads of State and Government of APRM participating countries during the 16th Summit of the Committee of Participating Heads of State and Government held on the 28th January 2012 in Addis Ababa, Ethiopia.

Other major accomplishments for the 2011/12 financial year include the development of the Persal Clean-Up Strategy & Guide and providing implementation support in 106 provincial departments; development of a Monitoring and Evaluation Capacity Development Plan, Monitoring and Evaluation Needs Analysis Report and Citizen Report Card Methodology, Questionnaire & Report Card; completion of Employee Satisfaction Surveys in four provinces. Training on the use of HR Information in collaboration with PALAMA was conducted in three provinces namely Limpopo, North West & the Eastern Cape.

In November 2011, South Africa participated in the Annual African Association for Public Administration and Management (AAPAM) Round Table Conference held in Lilongwe, Malawi under the theme: Strengthening Citizen Engagement through Decentralization for improved Service Delivery. The Round-Table Conference is a premier annual AAPAM event that brings together senior government officials, academics and other stakeholders in the realm of governance and public administration to share and exchange experiences on public service related topical issues. .


1.5 Spending trends

The final appropriation for the Department for the 2011/12 financial year was R690.2 million. This included transfer payments to other entities amounting to R293 million. Compensation of employees represented 27.9% of the total budget.

The total spending of the Department amounted to R645.5 resulting in a 6.47% under spending totaling R44.7 million. Spending on compensation of employees calculated to R181.9 million with an average spending per month of R15 million. The amount unspent on compensation of employees was R10.7 million and this is due to a high turnover and vacancy rate. Total spending on goods and services totalled R159.2 million. The unspent amount on goods and services amounted to R32.6 million.

The Programmes contributed to the under spending as follows:

Programme 1: R14.1 million:

• R4.601 million under spending in compensation of employees due to the Director-General position being vacant for two quarters of the financial year, influencing the filling of other senior positions and delays in the appointment of advisors to minister.

• R9.536 million under spending under operational costs mainly due to software licenses for operating systems not being procured as originally planned and invoices for the transversal systems and help desk support from the State Information Technology Agency being lower than anticipated. Audit costs were lower than expected due to a performance audit by the Auditor General not being completed and invoiced. The amount budgeted for office furniture was also not spent.

Programme 2: R4.1 million

• Compensation of employees under spent by R1, 620 million due to vacancies in the programme.

• The under spending in Goods and Services occurred in the areas of catering, travel and subsistence, venues and facilities due to cancellation of various workshops or meetings including HR Connect Workshops planned for April to October; meetings planned with Department of Education in Free State for the IFMS project; and the HIV and Aids Counseling and Testing Campaign.


• There was a under spending in the programme on compensation of employees due to vacancies amounting to R590 000.

• The under spending on goods and services was mainly due to an amount of R1,835 million not paid to the service providers of the Housing projects as the draft reports did not meet the requirements as set out in the terms of reference of the project.


· Compensation of employees under spent by an amount of 1.2 million due to the resignation of two senior officials (DDG and CD) in the 1st quarter of the financial year.

· The under spending in Goods and Services were mainly due to a delay in signing a contract for E-government Strategy and Policy development.

Programme 5: R326 000

· Minimal saving on various items.

Programme 6: R19 million

87Department of Public Service and Administration - ANNUAL REPORT 2011/12

at the Urban Mall.

The average expenditure per month was in the region of R50 million for most of the year with lower spending during April 2011 and June 2011. Spending increased to R95.3 million during March 2012. This was mainly due to payments worth R14 million

Thusong Service Centres and the 4th

and Subsistence also increased with R1.7 million in March 2012 compared to the average during the year.

1.6 Virement

Virement 1

of interns from Compensation of Employees but as a result of a change in the standard chart of accounts the payments to interns was paid from the Goods and Services budget; on termination of the contract of the Director-General the lump

Compensation of Employees was reduced by R3.458 million, Goods and Services reduced by R611 000 and transfers and subsidies increased by R4.069 million.

Virement 2

Compensation of Employees in Programme 1.

Virement 3Transfers and Subsidies for foreign governments and international organisations were increased by R348 000 from Goods and Services in Programme 6.


Virement 4An amount of R2.940 million was moved from Goods and Services in Programme 1 to Goods and Services in Programme 5 to fund expenditure relating to the public service week that was hosted during September 2011.

All virements were approved by the Accounting Officer and National Treasury.

1.6 Other material matters During the year under review the Department identified irregular expenditure to the amount of R1.600 million (compared to the R10 million of the 2010/11 financial year) which was mainly due to non-compliance to some of the procurement procedures. Investigations into these cases are still in progress and disciplinary action will be taken as soon as the investigations have been finalised. The Department has put in place additional controls to prevent a recurrence. The controls include checklists for issuing of orders and payment of invoices, several training sessions and awareness at management level and a review of the Department’s policy in this regard.

2. Service rendered by the department

1.1 List of services

The Department functioned within six programmes for the year under review.

Administration

The administration programme provides policy, strategic leadership, management and administrative support services to enable the ministry and the Department to deliver on the mandates. The programme support services such as ministerial support, legal services, communication, Internal Audit and Corporate Services.

Human Resource Management and Development

This programme aims to develop, implement and monitor human resource management policies in the public service.

Labour Relations and Remuneration Management

This programme develops implements and maintains labour relations and compensation policies for the public sector and ensures coordinated engagement with organised labour.

Public Sector Information and Communication Technology

The focus of this programme is to develop, implement and monitor information communication technology policies and norms and standards that enable citizen centred services.

Service Delivery and Organisational Transformation

This programme promotes service delivery and organisational transformation framework and engages in interventions and partnerships to promote efficient and effective service delivery.

Governance and International Relations

This programme deals with improving participatory governance, strengthening the fight against corruption and engaging with international partners in the field of public administration.


1.2 Tariff policy

The Department does not charge any tariffs for services rendered.

1.3 Free Services

The Department does not charge for services rendered in the form of deployment of personnel or the assistance it provides for institutional capacity building.

1.4 Inventories

Inventories on hand at year end amounts:

ITEM R’000Stationery 264Computer consumables 340Other 173TOTAL 777

Inventories were valued on a weighted Average Cost basis.

3. Capacity constraints

The total expenditure related to compensation of employees for the 2011/12 financial year amounted to R181.9 million. The Department had an average vacancy rate of 13.9% and a turnover rate of 11.7%. On 31 March 2012 the Department’s approved establishment comprised of a total of 488 posts of which 420 were filled and 68 were vacant.

The Department is currently in the process to review the organisational structure by an internal task team to correct the imbalances created by the organisation review of 2010 and to improve the alignment of the service model to the organisational structure and to ensure that the strategic priorities and outcomes are achieved. It is the intention to have the reviewed organisational and post establishment approved by September 2012, for implementation starting in October 2012.

The Department still faces capacity constraints as not all posts required have been funded and the limited compensation funds made available places tremendous strain on decisions that must be made on which posts of the all critical posts can be filled within the budget given.

4. Utilisation of donor funds

Canadian funds

During the 2011/12 financial year an amount of R1.653 million was received from the Canadian Government and an amount of R3.609 million was rolled over from the previous financial year. The purpose of the contract is to strengthen competencies of law enforcement official anti-corruption practitioners to prevent, detect, investigate and monitor corruption. The project is also aimed at increasing the ability to identify and report on corruption by public official and increase the ability of public official; to make ethical judgements. During this reporting period an amount of R2.507 million was spent on the project and the unutilised funds of R2.755 million will be rolled over to the 2012/13 financial year.

Danish funds

The Department has a donor partnership with the Danish Government to develop and implement a comprehensive anti-corruption training, communication and awareness campaign for the South African business sector. The Department has also partnered with the Business Unity South Africa (BUSA) as BUSA represents a broad spectrum of business in the country.

The Department received a transfer of R9.397 million for the period under review. An amount of R6 million was transferred to BUSA. The remaining amount of R3.397 million will be rolled in the ensuing financial year.


Deutsche Geselleschaft für Internationale Zusammenarbeit (GIZ)

During the 2011/12 financial year, GIZ contributed R770 000.00 to fund the 32nd African Association of Public Administration Management conference. The transfer was spent on translation and communication costs of the conference.

The Department has signed an agreement with the GIZ for an amount of R300 000.00 for the HR Connect project. The objective of the project is to provide support and capacity development in 22 departments wherein the HR Connect system was introduced and institutionalised. A disbursement of R150 000.00 was received by DPSA for the 2011/12 financial year and the amount will be rolled over into the 2012/13 financial year.

5. Trading entities and public entities

State Information Technology Agency (SITA)The State Information Technology Agency (SITA) is a private company established in terms of the State Information Technology Agency Act (1998). The Minister for Public Service and Administration represents the State as the sole shareholder in SITA and exercise oversight through the appointment of the Board of Directors of SITA. The purpose of SITA is to enable government to improve service delivery to the public by providing IT, information and related services. SITA generates revenue by charging departments and other government institutions fees for services rendered.

Centre for Public Service Innovation (CPSI)The CPSI was established as a Government Component in April 2008 through the Public Service Amendment Act, Act 30 of 2007. CPSI functions as an autonomous entity with its own Accounting Officer reporting directly to the Deputy Minister and the MPSA. It, however, shares essential services such as human resource management, supply chain management, legal services and financial services with the DPSA. The funding of CPSI forms part of Programme 5: Service Delivery Improvement through Government.

6. Organisations to whom transfer payments have been made

Transfer payments were effected to the Office of the Public Service Commission (OPSC), the Public Administration Leadership and Management Academy (PALAMA) and the Public Service Education and Training Authority (PSETA).

Organisation R’000OPSC 151 051PALAMA 118 321PSETA 23 708

The Public Service Commission is empowered and mandated to oversee and evaluate the functioning of the public service with a view to establish good governance and best practice principles. PALAMA is mandated to enhance the quality, extent and impact of public sector management and leadership development. Both the OPSC and PALAMA are under the Minister for Public Service and Administration and are still classified as departments in terms of the Public Service Act. They will remain as such until it has been decided to change their scheduling to a constitutional institution and a public entity.

The Public Service Education and Training Authority (PSETA) were established by the Minister of Labour in terms of the Skills Development Act, 1998. In terms of the PSETA Constitution the Minister for Public Service and Administration appoints the employer representatives on the PSETA Board. This public entity reports to the Department on Higher Education although the funding is included as a transfer payment in the Department’s vote. The objective of PSETA is to develop a co-ordinated framework for providing appropriate and adequate education and training services to the public service.

7. Public private partnerships (PPP)

The DPSA opted to further participate in the two year extension of the transversal contract RTG 718 PPP for the provision of fleet vehicles to the state based on the savings derived since inception/participation.


The DPSA projected an average savings amount of R350 936.76 per annum prior to participating in the contract. Subsequently an average annual saving amount of R367 346.74 has been calculated for the year under review based on the 19 fleet vehicles.

8. Corporate governance arrangements

Risk management

The Department recognises risk management as an integral part of responsible management. Risk assessments including fraud risk assessments are conducted annually to confirm the validity of existing risks and to identify emerging risks that threaten the attainment of the Department objectives, and to optimise opportunities that enhance the Department’s performance. Fraud prevention awareness workshops were conducted within the Department to familiarize staff with the approved Fraud Prevention policy and the implications thereof. The Audit Committee continues to oversee the risk management processes in the Department.

Internal Audit

The Department’s Internal Audit directorate operates within an approved Internal Audit Charter, and in accordance with the requirements of the PFMA, Treasury Regulations and the Standards for the Professional Practice of Internal Auditors issued by the Institute of Internal Auditors. The directorate provides independent and objective assurance to management regarding the effectiveness of risk management, control and governance processes in order to assist the Department to achieve its objectives.

Audit Committee

The Department has an effective Audit Committee comprising of external members, and operates within an approved Audit Committee Charter and in accordance with the requirements of the PFMA and Treasury Regulations. The Committee monitors the Department’s compliance with relevant legislation and governance processes. The Audit Committee continuously assesses the performance of the Internal Audit function to determine the level of its effectiveness within the Department.

Bid committees

In line with the National Treasury guidelines on Supply Chain Management, the Department has successfully and officially established three bid committees, namely, the Bid Specification Committee, Bid Evaluation committee and the Bid Adjudication Committee. These committees are fully functional and all members serving in these committees are provided with an opportunity to declare interests in any bidding case tabled for recommendation and approval. The role of these committees in the procurement process is to ensure compliance in terms of Treasury prescripts as well as the departmental policies.

Code of conduct and conflict of interest

Conflict of interest in the Department is minimized by the declaration of interest by senior managers and also in committees such as the bid specification committees, bid evaluation committees, bid adjudication committee, audits committee and recruitment- and selection panels. The Department strive to upheld the code of conduct and if required the Department do take disciplinary actions against employees.

Remunerated work

All employees in terms of section 30 of the Public Service Regulation Act must declare remunerated work outside of the public sector and must obtain approval from the relevant Executive Authority. Within the DPSA all such requests for approval are dealt with by the Minister of Public Service and Administration as the approval has not been delegated.

Safety, health and environmental issues

The Department has a functional Occupational Health and Safety committee. The building has been issued with an Occupancy Certificate and the landlord is currently attending to problems that the Department faced in relation to the lifts in the building. Other problems like pipes in parking often leaking, nasty smell on various floors and non-functional air conditioners which have been brought to the attention of the landlord and the Department of Public Works still remains.


9. Discontinued activities/activities to be discontinued

No activities were discontinued during the period under review.

10. New/proposed activities

No new activities were implemented during the period of review.

11. Asset management

The Department implemented the approved Asset Management policy with awareness creation by means of internal communication, at induction workshops for new staff as well as 16 additional workshops held during August and September 2011. All assets procured during the review period have been captured onto the asset register in compliance to the minimum requirements for an asset register as stipulated by National Treasury.

12. Events after the reporting date

PSETA started functioning independengy from the DPSA on 1 April 2011. The assets utilised by PSETA was however not transferred during the 2011/12 financial year due to a pending investigation into lost assets. Approval has now been obtained to donate the assets to PSETA. The assets to be ceded (donated) to PSETA amount to R2.9million of which current assets amount to R695 204 and capital assets to the value of R2. 2million. The losses to be written off amount to R506 069 of which current assets amount to R107 130 and capital asset to R398 939. A submission will now be drafted to the Accounting Officer of DPSA to seek approval for the write off of the losses identified.

Due to the reassignment of Minister Baloyi to the Department: Cooperative Governance and Traditional affairs (CoGTA) during 2011/12, CoGTA requested that the assets that were allocated to Minister Baloyi be transferred from DPSA to CoGTA. The paperwork related the transfer of assets was only finalised between the Department and CoGTA during May 2012. The value of the assets to be transferred amounts to R161 239 of which R38 931 is current assets and R122 307 are capital assets.

Minister Lindiwe Sisulu replaced the late Minister Roy Padayachie with effective date 14 June 2012.

13. Information on predetermined objectives The Integrated Planning and Programme Management Chief Directorate within the Office of the Deputy Director General for Corporate Service is responsible for coordinating the strategic, operational and reporting processes of the Department. The monitoring of progress on the achievement of the Department’s pre-determined objectives is done quarterly through the development of programme performance reports which are submitted to both National Treasury and the Department’s Executive Committee for the purpose of tracking performance and taking corrective action to improve poor performing projects. The Department also produces an annual report that is submitted to Parliament.

Detailed progress on pre-determined objectives is provided in the 2011/12 Annual Report of under point 2.2 on Programme Performance.

The 10 pre-determined objectives are stated as part of the Department’s Strategic Plan for 2010-2014 have been revised for the 2011/12 financial year. These objectives are also stated in the Annual Performance Plan for 2011/12.

14. SCOPA resolutions

The Department did not apply for any SCOPA resolutions.


15. Prior modifications to audit reports

The audit opinion for the 2010/11 financial year was unqualified with an adverse conclusion on predetermined objectives. The matters that were reported in 2011 Audit Report and in the Management Report were the following and the steps which DPSA took to resolve the issues are as follows:

Finding Financial year in which it first arose

Action plan Progress to date

Matters affecting the audit report

Material misstatements

Irregular expenditure to the value of R2 201 809 was under stated

2009/10 Additional controls and checklist has been implemented to identify irregular expenditure. Training has also been provided on prevention and identification of irregular expenditure

Resolved

Emphasis of matter

Note 30: current year adjustments to prior year balances – The corresponding figures for 21 March 2010 were restated as a result of an error discovered during 2011

2010/11 Care would be taken to ensure that this problem does not re-occur

Resolved

Non Compliance with laws and regulations

Fruitless and wasteful expenditure not included in monthly reporting section 38(1)(g) of the PFMA

2010/11 Management will ensure that fruitless and wasteful expenditure is included in the monthly report to Treasury.

Resolved

Certain goods and services with a transactional value between R10 000 and R500 000 were procured without inviting at least three written quotations

2010/11 Implementation of procurement checklists

Resolved

Other matters affecting the audit report

Lack of reporting on all performance objectives in annual report

2009/10 As a result of the amendments to the 2010/11 objectives to include the objectives for outcome 12, some objectives were not disclosed in the annual report submitted to the AG. This was disclosed in the annual report after agreement with the AG to do so.

Partially resolved

Reported targets differ to supporting documentation

2010/11 Branches to submit evidence on a quarterly basis. This evidence will be verified by internal audit.

Partially resolved




Targets reported not specific 2009/10 IPPM and M&E Chief Directorate to assist branches to re-work their indicators and targets on the 2011/12 APP. The revised APP will be sent to Minister and DG for approval.

Partially resolved

Targets reported not time bound 2009/10 IPPM and M&E Chief Directorate to assist branches to re-work their indicators and targets on the 2011/12 APP. The revised APP will be sent to Minister and DG for approval.

Partially resolved

Targets reported not measurable 2009/10 IPPM and M&E Chief Directorate to assist branches to re-work their indicators and targets on the 2011/12 APP. The revised APP will be sent to Minister and DG for approval.

Partially resolved

Targets Reported not verifiable 2009/10 IPPM and M&E Chief Directorate to assist branches to re-work their indicators and targets on the 2011/12 APP. The revised APP will be sent to Minister and DG for approval.

Partially resolved

Measures not well defined 2009/10 IPPM and M&E Chief Directorate to assist branches to re-work their indicators and targets on the 2011/12 APP. The revised APP will be sent to Minister and DG for approval.

Partially resolved

Changes to strategic plan not adequately disclosed

2010/11 This was disclosed in the annual report after agreement with AG to do so.

Resolved

51% of targets not achieved 2009/10 To improve the performance of branches against set objectives, branch heads will be required to submit action plans to address non-performing projects on their APP’s. These action plans will be presented to EXCO.

Partially resolved

Supporting documentation not available

2009/10 To improve the performance of branches against set objectives, branch heads will be required to submit action plans to address non-performing projects on their APP’s. These action plans will be presented to EXCO.

Partially resolved

Procurement: No Bid Specification Committee

2010/11 The Bid Specification Committee has been established and implemented.

Resolved




The second highest quotation was selected without deviation

2010/11 Directorate: SCM has implemented controls in the form of checklists to curb and prevent recurrence of this nature of transaction.

Resolved

No quotations and detailed information for the selection of suppliers

2009/10 The current checklist has been revised which necessitate the attachment of supporting documentation.

Resolved

Suppliers not rotated on a regular basis

2009/10 Acquisition of goods and services will be addressed through the IQUAL System (Central Database of Suppliers) thus resulting in the rotation of Service Providers automatically. A checklist has been revised to allow for a rotation of service providers.

Resolved

Increasing provision of services by more than 25%

2010/11 All extension of contracts will be executed in terms of delegations prescribed in the SCM policy par. 6.6.4

All contracts increases above 15% are approved by the relevant authority of delegation in terms of par. 6.6.4 of the SCM policy.

Resolved

No supporting documentation for the motivation of deviation

2009/10 Supporting documentation will be attached to all deviation requests. The revised SCM policy and processes provides exemptions on some of the deviation requests. This excludes those deviations that are exempted in terms of SCM policy.

Resolved

Proper process of Supply Chain was not followed when awarding the contract

2009/10 The effective utilization of the three SCM committees (Specification, evaluation and Adjudication committee) will be implemented in order to ensure proper fair and transparent awarding of contracts.

Resolved

.

Supply Chain Management reasons for deviating from normal process are not justifiable

2009/10 All deviation procurements must have justifiable grounds and motivation supporting a deviation. Proof of service providers consulted should be attached.

Resolved




Supply chain management system was not transparent and fair when awarding contracts

2009/10 Segregation of duties through SCM committees (Bid Specification Committee, Evaluation and Adjudication Committee) to be utilised effectively to ensure transparency and fairness during procurement of services

Proper delegation of authority will be adhered to in all respect.

All members of SCM committees will declare their interests through signing of a declaration form in every sitting.

Resolved

Deviation applied for after goods and services procured

2009/10 Deviations requested after goods and services have been rendered will not be approved.

Such cases will be referred to the DG for action to be taken against those found guilty for not following the SCM processes.

Resolved

Supply chain management not followed by the PSETA on obtaining new Hatfield lease

2010/11 PSETA N/A

Other important matters

Compensation of Employees : Leave not captured timeously

2009/10 Employee/HR to capture leave on IFMS.

HR to capture leave on PERSAL (NOTE: double capture to occur while IFMS HR Module a standalone system).

Partially resolved

Performance agreements not signed

2009/10 HR to ensure that all performance agreements are signed and submitted in time.

Partially resolved

Job evaluations not done 2010/11 Developing a value chain process from the creation of a post to the filling of post/appointment – such to be controlled through a checklist that requires signing off by respective role managers.

Resolved

Insufficient supporting evidence for vacancies

2009/10 HR developed a comprehensive Funded Vacancy Management Tool.

The filling of funded vacancies to be monitored, updated and reported on at EXCO on monthly basis.

Resolved

97Department of Public Service and Administration - ANNUAL REPORT 2011/12

Finding Financial year in which it Action plan Progress to date

Information technology governance framework

2009/10 IT governance framework will be developed informed by PS IT governance framework.

Partially resolved

Information technology risk management framework

2009/10 Risk management plan will be developed as part of DPSA IT governance framework.

Partially resolved

Delegation of information systems security function

2009/10 IT Security function will be established through delegation.

Resolved

Service level agreements not signed

2009/10 SLA dependant on the signing of the Business Agreement with SITA.

Partially resolved

Reviews of resource access control facility reports generated by the State Information Technology Agency

2010/11 Resolved

Assets not found - DPSA & PSETA

2010/11 Asset Management unit will perform

basis to detect and prevent the loss of assets.

Partially resolved

Targets not approved 2010/11endorsed by the DG and the Minister.

Not resolved

Changes to planned targets not 2010/11 This was disclosed in the annual report after agreement with the AG to do so.

Resolved

16. Exemptions and deviations received from the National Treasury

17. Approval

………………………………Mr. M DiphofaDIRECTOR-GENERAL31 JULY 2012


REPORT OF THE AUDITOR-GENERAL TO PARLIAMENT ON VOTE NO. 12: DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATIONREPORT ON THE FINANCIAL STATEMENTS

Introduction

1. I have audited the financial statements of the Department of Public Service and Administration set out on pages 121 to 148 , which comprise the appropriation statement, the statement of financial position as at 31 March 2012, the statement of financial performance, statement of changes in net assets, and the cash flow statement for the year then ended, and the notes, comprising a summary of significant accounting policies and other explanatory information.

Accounting officer’s responsibility for the financial statements

2. The accounting officer is responsible for the preparation of these financial statements in accordance with The Departmental Financial Reporting Framework prescribed by the National Treasury with the requirements of the Public Finance management Act of South Africa, 1999 (Act No.1 of 1999) (PFMA) and for such internal control as the accounting officer determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

Auditor-General’s responsibility

3. My responsibility is to express an opinion on these financial statements based on my audit. I conducted my audit in accordance with the Public Audit Act of South Africa, 2004 (Act No. 25 of 2004) (PAA), the General Notice issued in terms thereof and International Standards on Auditing. Those standards require that I comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.

4. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.

5. I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for my audit opinion.

Opinion

6. In my opinion, the financial statements present fairly, in all material respects, the financial position of the Department of Public Service and Administration as at 31 March 2012 and its financial performance and cash flows for the year then ended in accordance with The Departmental Financial Reporting Framework prescribed by the National Treasury and the requirements of the PFMA.

Additional matters

7. I draw attention to the matters below. My opinion is not modified in respect of these matters.

Financial reporting framework

8. The financial reporting framework prescribed by the National Treasury and applied by the department is a compliance framework. Thus my opinion would have reflected that the financial statements had been properly prepared instead of fairly presented as required by section 20(2)(a) of the PAA, which requires me to express an opinion on the fair presentation of the financial statements of the department.

Unaudited supplementary schedules

9. The supplementary information set out on pages 148 to 162 does not form part of the financial statements and is presented as additional information. I have not audited this schedule and, accordingly, I do not express an opinion


thereon.

REPORT ON OTHER LEGAL AND REGULATORY REQUIREMENTS

10. In accordance with the PAA and the General Notice issued in terms thereof, I report the following findings relevant to performance against predetermined objectives, compliance with laws and regulations and internal control, but not for the purpose of expressing an opinion.

Predetermined objectives

11. I performed procedures to obtain evidence about the usefulness and reliability of the information in the information on predetermined objectives as set out on pages 16 to 78 of the annual report.

12. The reported performance against predetermined objectives was evaluated against the overall criteria of usefulness and reliability. The usefulness of information in the annual performance report relates to whether it is presented in accordance with the National Treasury annual reporting principles and whether the reported performance is consistent with the planned objectives. The usefulness of information further relates to whether indicators and targets are measurable (i.e. well defined, verifiable, specific, measurable and time bound) and relevant as required by the National Treasury Framework for managing programme performance information.

The reliability of the information in respect of the selected programmes is assessed to determine whether it adequately reflects the facts (i.e. whether it is valid, accurate and complete).

13. There were no material findings on the information on predetermined objectives concerning the usefulness and reliability of the information.

Additional matter

14. Although no material findings concerning the usefulness and reliability of the performance information was identified in the information on predetermined objectives, I draw attention to the following matter:

Achievement of planned targets

15. Of the 138 planned targets, 43% were achieved during the year under review. This represents 57% of total planned targets that were not achieved during the year under review.

Compliance with laws and regulations

16. I performed procedures to obtain evidence that the entity has complied with applicable laws and regulations regarding financial matters, financial management and other related matters. My finding on material non-compliance with specific matters in key applicable laws and regulations as set out in the General Notice issued in terms of the PAA are as follows:

Financial and performance management

17. The financial statements submitted for auditing were not prepared in accordance with the prescribed financial reporting framework and/or supported by full and proper records as required by section 40(1) (a) of the Public Finance Management Act. Material misstatements of commitments were identified by the auditors in the submitted financial statement and were subsequently corrected, resulting in the financial statements receiving an unqualified audit opinion.

Internal control

18. I considered internal control relevant to my audit of the financial statements, information on predetermined objectives and compliance with laws and regulations. The matters reported below under the fundamentals of internal control are limited to the significant deficiencies that resulted in the findings on compliance with laws and regulations included in this report.

Financial and performance management


19. Implement proper record keeping in a timely manner to ensure that complete, relevant and accurate information is

OTHER REPORTS

Investigations

20. Investigation into alleged procurement irregularities in the Department of Public Service and administration.

Performance audits

the Auditor General of South Africa. The outcome of this report was reported for comment to the DPSA as oversight department.

Pretoria

31 July 2012

the Auditor General of South Africa. The outcome of this report was reported for comment to the DPSA as oversight the Auditor General of South Africa. The outcome of this report was reported for comment to the DPSA as oversight the Auditor General of South Africa. The outcome of this report was reported for comment to the DPSA as oversight the Auditor General of South Africa. The outcome of this report was reported for comment to the DPSA as oversight department.department.department.department.department.


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ets

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6

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04

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99.0

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125

122

P

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ent f

or fi

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5,96

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27,

169

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nolo

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nt p

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ent

3

8,97

9

(248

)

(23)

3

8,70

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34,

398

4,3

10

88.9

%

37,

122

3

2,14

8

T

rans

fers

and

sub

sidi

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2

5

34

2

3

82

8

0

2

97

.6%

6

5

P

aym

ent f

or c

apita

l ass

ets

1

53

2

14

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3

67

2

26

1

41

61.6

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266

241

P

aym

ent f

or fi

nanc

ial a

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9

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39,

157

3

4,70

4

4,

453

37,

403

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2,40

3

N

ATIO

NA

L D

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LIC

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ISTR

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ppro

pria

tion

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tem

ent f

or th

e ye

ar e

nded

31

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ch 2

012


5.Se

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and

Org

anis

atio

nal T

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form

atio

n

C

urre

nt p

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6

3,70

9

(134

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5

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68,

746

6

8,42

0

326

99

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9

0,38

8

88,

230

T

rans

fers

and

sub

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1

39,4

08

2

2,6

90

1

42,1

00

1

42,0

71

2

9 10

0.0%

1

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23

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19,3

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P

aym

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or c

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1

13

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14

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2

27

2

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4

98.2

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403

398

P

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or fi

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18

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1

94.4

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45

4

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20

3,23

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1

360

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tern

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nal R

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6

4,32

7

(2

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(4

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57,

393

3

8,67

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716

67.4

%

65,

550

5

4,04

5

T

rans

fers

and

sub

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es

1

51,4

99

1

52

3

70

1

52,0

21

1

51,8

92

1

29

99.9

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135

,184

135

,082

P

aym

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or c

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l ass

ets

5

6

2

,528

-

2

,584

2

,418

166

93

.6%

3,0

54

2,5

53

P

aym

ent f

or fi

nanc

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sset

s

-

20

-

2

0

20

-

100.

0%

49

4

8

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5,88

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(

3,86

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011

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53

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-

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6

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4

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4 93

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28,1

65

Rec

onci

liatio

n w

ith S

tate

men

t of F

inan

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Per

form

ance

Add

:

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artm

enta

l rec

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s

535

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98

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ass

ista

nce

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9

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Act

ual a

mou

nts

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tate

men

t of F

inan

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form

ance

(Tot

al

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enue

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7

06,2

67

670

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Add

: Aid

ass

ista

nce

9

,278

5

,686

Act

ual a

mou

nts

per S

tate

men

t of F

inan

cial

Per

form

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endi

ture

6

54,7

47

6

33,8

51

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

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NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


App

ropr

iatio

n pe

r Eco

nom

ic c

lass

ifica

tion

2011

/12

2010

/11

A

djus

ted

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ropr

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fting

of

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men

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as %

of fi

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00

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urre

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ompe

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of e

mpl

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200

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(2

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(5

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192

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181

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94.4

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179

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175

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oods

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ser

vice

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194

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191

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159

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579

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214

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In

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1

48

1

80

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28

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05

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3 93

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T

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N

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H

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24

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6

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31

7

P

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M

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3

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S

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213

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P

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ts

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5

1

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51

4

6

5

90

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45

1

38

T

otal

690

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-

-

690

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%

658

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N

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ppro

pria

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Sta

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ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


Det

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er p

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e 1

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MIN

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N

D

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er S

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2011

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2010

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per

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me

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102

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26

3

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4

29

-

1,5

41

1,5

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3

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1

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T

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7

2

1

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1

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1

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1

99

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3

3

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261

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5

7,44

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6

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5

8,55

1

54,

197

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rans

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1

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6

62

1

39

1

36

3

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72

6

9

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54

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4 98

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l

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ts

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6

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6

4

2

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LIC

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e ye

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31

Mar

ch 2

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1.4

Fi

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324

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1

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5

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8

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1

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6

74

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7

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17

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93

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5

2

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8

36

3

6

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6

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8

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165

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164

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6,01

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204

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2

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52

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89

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56

1,6

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4

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88

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3

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5

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3,4

93

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7

9

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79

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-

8

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8

6

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169

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)

164

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137

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144

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31

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MA

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48

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77

1

71

94.7

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2

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fers

and

sub

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2)

22

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2

7

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9

9

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nior

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4,6

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2)

4

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4

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218

95

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3,7

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73

T

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sub

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1

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1

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16

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H

uman

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-

8

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7

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1

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1

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7

18,

184

T

rans

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sub

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1

-

-

1

-

1

64

6

4

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1

1

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4

5

45

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41

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0

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4

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T

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and

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5

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27

2

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19

2.5

Em

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5,4

48

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5

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4

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1

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17

T

rans

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7

8

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1

79

7

8

1

98

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1

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0.0%

2

7

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Res

ourc

e D

evel

opm

ent

C

urre

nt p

aym

ent

5,5

10

4

61

-

5,9

71

5,8

22

1

49

97.5

%

4

,473

4

,301

T

rans

fers

and

sub

sidi

es

1

2

2

-

23

2

3

-

10

0.0%

-

-

P

aym

ent f

or c

apita

l ass

ets

5

1

6

-

21

2

1

-

10

0.0%

1

7

16

2.7

In

tegr

ated

Fin

anci

al M

anag

emen

t Sys

tem

s

C

urre

nt p

aym

ent

2,8

14

9

2

-

2

,906

2

,785

121

95

.8%

2,0

25

1,8

96

T

rans

fers

and

sub

sidi

es

-

-

-

-

-

-

-

-

P

aym

ent f

or c

apita

l ass

ets

4

8

-

1

2

12

-

100.

0%

13

1

2

T

otal

36,

252

-

-

3

6,25

2

32,

120

4,1

32

88.6

%

42,

352

3

9,49

0

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

ATIO

NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


Pro

gram

me

2 Pe

r Eco

nom

ic c

lass

ifica

tion

C

urre

nt p

aym

ents

C

ompe

nsat

ion

of

empl

oyee

s

2

5,11

9

-

(23)

2

5,09

6

23,

476

1,6

20

93.5

%

22,

546

2

2,14

6

G

oods

and

ser

vice

s

10,

997

(1

23)

-

1

0,87

4

8

,367

2

,507

76

.9%

1

9,56

2

17,

124

In

tere

st a

nd re

nt o

n la

nd

1

8

6

-

24

2

3

1

95

.8%

3

0

24

T

rans

fers

& s

ubsi

dies

F

orei

gn g

over

nmen

ts &

inte

rnat

iona

l org

anis

atio

ns

3

-

-

3

1

2

33.3

%

-

-

H

ouse

hold

s

78

-

2

3

101

100

1

99

.0%

6

4

64

P

aym

ent f

or c

apita

l

asse

ts

M

achi

nery

& e

quip

men

t

37

1

16

-

1

53

1

53

-

100.

0%

143

126

P

aym

ent f

or fi

nanc

ial

asse

ts

-

1

-

1

-

1

7

6

T

otal

36,

252

-

-

3

6,25

2

32,

120

4,1

32

88.6

%

42,

352

3

9,49

0

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

ATIO

NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


Det

ail p

er p

rogr

amm

e 3

- Lab

our R

elat

ions

and

Rem

uner

atio

n M

anag

emen

t

Det

ails

per

Sub

-Pro

gram

me

3.1

M

anag

emen

t: La

bour

Rel

atio

ns a

nd R

emun

erat

ion

C

urre

nt p

aym

ent

2,2

31

2

02

(2

2)

2

,411

2

,394

17

99.3

%

1

,450

1

,342

T

rans

fers

and

sub

sidi

es

-

(4)

2

2

18

-

1

8

-

-

P

aym

ent f

or c

apita

l ass

ets

2

4

-

6

6

-

100.

0%

7

7

3.2

R

emun

erat

ion

and

Mar

ket A

naly

sis

C

urre

nt p

aym

ent

9,2

27

(3

03)

-

8,9

24

8,8

87

3

7 99

.6%

4,2

80

4,1

59

T

rans

fers

and

sub

sidi

es

-

-

-

-

-

-

-

-

P

aym

ent f

or c

apita

l ass

ets

6

1

8

-

24

2

4

-

10

0.0%

2

1

21

P

aym

ent f

or fi

nanc

ial

asse

ts

-

-

-

-

-

-

25

2

5

3.3

C

ondi

tions

of S

ervi

ce

C

urre

nt p

aym

ent

8,7

54

3

79

1,5

00

1

0,63

3

8

,730

1

,903

82

.1%

6,3

18

5,8

96

T

rans

fers

and

sub

sidi

es

-

1

3

-

13

1

2

1

92

.3%

4

4

P

aym

ent f

or c

apita

l ass

ets

1

0

37

-

4

7

46

1

97.9

%

29

2

8

P

aym

ent f

or fi

nanc

ial

asse

ts

-

4

-

4

3

1

75.0

%

-

-

3.4

La

bour

Rel

atio

ns a

nd N

egot

iatio

ns

C

urre

nt p

aym

ent

5,7

31

(3

69)

(3

00)

5,0

62

4,4

49

6

13

87.9

%

6

,523

6

,116

T

rans

fers

and

sub

sidi

es

-

-

-

-

-

-

1

,668

1

,667

P

aym

ent f

or c

apita

l ass

ets

8

1

9

-

27

2

7

-

10

0.0%

6

8

66

T

otal

25,

969

-

1,2

00

2

7,16

9

24,

578

2,5

91

90.5

%

20,

393

1

9,33

1

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

ATIO

NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


Pro

gram

me

3 Pe

r Eco

nom

ic c

lass

ifica

tion

C

urre

nt p

aym

ents

C

ompe

nsat

ion

of

empl

oyee

s

1

4,64

1

(9

)

(322

)

14,

310

1

3,72

0

590

95

.9%

1

1,71

1

11,

565

G

oods

and

ser

vice

s

11,

293

(8

8)

1

,500

12,

705

1

0,72

6

1

,979

84

.4%

6,8

40

5,9

32

In

tere

st a

nd re

nt o

n la

nd

9

6

-

1

5

14

1

93.3

%

20

1

6

Tr

ansf

ers

& s

ubsi

dies

H

ouse

hold

s

-

9

22

3

1

12

1

9 38

.7%

1,6

68

1,6

67

G

ifts

and

dona

tions

-

-

-

-

-

-

4

4

Pa

ymen

t for

cap

ital

asse

ts

M

achi

nery

& e

quip

men

t

26

7

8

-

104

103

1

99

.0%

1

25

1

22

Pa

ymen

t for

fina

ncia

l

asse

ts

-

4

-

4

3

1

75.0

%

25

2

5

T

otal

25,

969

-

1,2

00

2

7,16

9

24,

578

2,5

91

90.5

%

20,

393

1

9,33

1

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

ATIO

NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


Det

ail p

er p

rogr

amm

e 4

- Pub

lic S

ecto

r Inf

orm

atio

n an

d C

omm

unic

atio

n Te

chno

logy

Man

agem

ent

Det

ails

per

Sub

-Pro

gram

me

4.1

M

anag

emen

t: Pu

blic

Sec

tor I

nfor

mat

ion

and

Com

mun

icat

ion

Tech

nolo

gy

C

urre

nt p

aym

ent

4,8

28

(1,5

85)

(2

2)

3

,221

1

,419

1

,802

44

.1%

2,7

53

2,7

24

T

rans

fers

and

sub

sidi

es

-

(2

2)

22

-

-

-

6

5

P

aym

ent f

or c

apita

l ass

ets

2

1

07

-

1

09

1

08

1

99.1

%

30

2

9

4.2

E-

Gov

ernm

ent

C

urre

nt p

aym

ent

4,0

32

1,4

89

(1)

5,5

20

3,8

40

1,6

80

69.6

%

4

,017

3

,998

T

rans

fers

and

sub

sidi

es

2

1

-

1

22

2

1

1

95

.5%

-

-

P

aym

ent f

or c

apita

l ass

ets

5

4

11

-

6

5

15

5

0 23

.1%

2

0

19

4.3

In

form

atio

n an

d C

omm

unic

atio

n Te

chno

logy

Pol

icy

and

Plan

ning

C

urre

nt p

aym

ent

5,3

46

(8

4)

-

5

,262

4

,467

795

84

.9%

3,7

76

3,5

90

T

rans

fers

and

sub

sidi

es

-

4

-

4

3

1

75.0

%

-

-

P

aym

ent f

or c

apita

l ass

ets

5

8

0

-

85

7

9

6

92

.9%

5

4

53

Paym

ent

for

finan

cial

asse

ts

-

-

-

-

-

-

9

9

4.4

In

form

atio

n an

d C

omm

unic

atio

n Te

chno

logy

Infr

astr

uctu

re a

nd O

pera

tions

C

urre

nt p

aym

ent

2

4,77

3

(68)

-

2

4,70

5

24,

672

3

3 99

.9%

2

6,57

6

21,

836

T

rans

fers

and

sub

sidi

es

4

5

2

-

56

5

6

-

10

0.0%

-

-

P

aym

ent f

or c

apita

l ass

ets

9

2

16

-

1

08

2

4

84

22.2

%

162

140

T

otal

39,

157

-

-

3

9,15

7

34,

704

4,4

53

88.6

%

37,

403

3

2,40

3

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

ATIO

NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


Pro

gram

me

4 Pe

r Eco

nom

ic c

lass

ifica

tion

C

urre

nt p

aym

ents

C

ompe

nsat

ion

of

empl

oyee

s

9,5

79

(3

2)

(124

)

9

,423

8

,186

1

,237

86

.9%

1

0,01

1

9

,553

G

oods

and

ser

vice

s

29,

393

(2

21)

1

01

2

9,27

3

26,

202

3,0

71

89.5

%

27,

096

2

2,58

3

In

tere

st a

nd re

nt o

n la

nd

7

5

-

1

2

10

2

83.3

%

15

1

2

T

rans

fers

& s

ubsi

dies

H

ouse

hold

s

25

3

2

23

8

0

78

2

97.5

%

6

5

G

ifts

and

dona

tions

-

2

-

2

2

-

10

0.0%

-

-

P

aym

ent f

or c

apita

l

asse

ts

M

achi

nery

& e

quip

men

t

19

2

14

-

2

33

2

26

7

97.0

%

266

241

S

oftw

are

& ot

her i

ntan

gibl

e

ass

ets

1

34

-

-

1

34

-

1

34

-

-

P

aym

ent f

or fi

nanc

ial

asse

ts

-

-

-

-

-

-

9

9

T

otal

39,

157

-

-

3

9,15

7

34,

704

4,4

53

88.6

%

37,

403

3

2,40

3

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

ATIO

NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


Det

ail p

er p

rogr

amm

e 5

- Ser

vice

Del

iver

y an

d O

rgan

isat

iona

l Tra

nsfo

rmat

ion

Det

ails

per

Sub

-Pro

gram

me

5.1

M

anag

emen

t: Se

rvic

e D

eliv

ery

and

Org

anis

atio

nal T

rans

form

atio

n

C

urre

nt p

aym

ent

2,9

54

2

65

(2

2)

3

,197

3

,186

11

99.7

%

2

,754

2

,728

T

rans

fers

and

sub

sidi

es

-

(2

2)

22

-

-

-

-

-

P

aym

ent f

or c

apita

l ass

ets

2

1

7

-

19

1

8

1

94

.7%

2

7

27

5.2

Se

rvic

e D

eliv

ery

Plan

ning

C

urre

nt p

aym

ent

1,6

06

3

3

-

1

,639

1

,594

45

97.3

%

2

,434

2

,364

T

rans

fers

and

sub

sidi

es

-

-

-

-

-

-

2

2

P

aym

ent f

or c

apita

l ass

ets

2

7

-

9

9

-

100.

0%

66

6

5

5.3

Se

rvic

e D

eliv

ery

Impr

ovem

ent M

echa

nism

s

C

urre

nt p

aym

ent

1

0,41

0

(175

)

2

,940

13,

175

1

2,97

6

199

98

.5%

1

0,21

0

10,

082

T

rans

fers

and

sub

sidi

es

3

-

-

3

3

-

100.

0%

16

1

6

P

aym

ent f

or c

apita

l ass

ets

1

0

51

-

6

1

60

1

98.4

%

65

6

5

P

aym

ent f

or fi

nanc

ial

asse

ts

-

1

6

-

16

1

5

1

93

.8%

-

-

5.4

O

rgan

isat

iona

l Dev

elop

men

t of t

he P

ublic

Sec

tor

C

urre

nt p

aym

ent

1

3,05

0

(1

,376

)

-

11,

674

1

1,65

9

15

99.9

%

11,

913

1

1,38

3

T

rans

fers

and

sub

sidi

es

9

4

-

1

3

12

1

92.3

%

-

-

P

aym

ent f

or c

apita

l ass

ets

2

8

23

-

5

1

51

-

100.

0%

54

5

4

P

aym

ent f

or fi

nanc

ial

asse

ts

-

-

-

-

-

-

2

1

N

ATIO

NA

L D

EPA

RTM

ENT

PUB

LIC

SER

VIC

E A

ND

AD

MIN

ISTR

ATIO

NVO

TE 1

2A

ppro

pria

tion

Sta

tem

ent f

or th

e ye

ar e

nded

31

Mar

ch 2

012


5.5

C

omm

unity

Dev

elop

men

t and

Par

ticip

atio

n

C

urre

nt p

aym

ent

4,9

66

7

7

-

5

,043

5

,028

15

99.7

%

4

,433

4

,380

T

rans

fers

and

sub

sidi

es

-

-

-

-

-

-

-

-

P

aym

ent f

or c

apita

l ass

ets

6

2

9

-

35

3

4

1

97

.1%

3

7

36

P

aym

ent f

or fi

nanc

ial

asse

ts

-

-

-

-

-

-

12

1

2

5.6

C

hang

e M

anag

emen

t

C

urre

nt p

aym

ent

1

1,98

9

1

,116

(4

)

13,

101

1

3,08

6

15

99.9

%

10,

321

1

0,27

3

T

rans

fers

and

sub

sidi

es

2

8

4

1

4

14

-

100.

0%

-

-

P

aym

ent f

or c

apita

l ass

ets

1

1

31

-

4

2

42

-

100.

0%

37

3

6

5.7

In

tegr

ated

Acc

ess

Mec

hani

sms

C

urre

nt p

aym

ent

3,9

15

(1

92)

-

3,7

23

3,7

04

1

9 99

.5%

3,8

97

2,6

77

T

rans

fers

and

sub

sidi

es

-

3

-

3

2

1

66.7

%

-

-

P

aym

ent f

or c

apita

l ass

ets

5

4

(44)

-

1

0

9

1

90

.0%

4

0

39

5.8

Pu

blic

Adm

inis

trat

ion

Lead

ersh

ip a

nd M

anag

emen

t Aca

dem

y

T

rans

fers

and

sub

sidi

es

1

18,3

21

-

-

1

18,3

21

1

18,3

21

-

100.

0%

118

,414

118

,414

5.9

C

entr

e fo

r Pub

lic S

ervi

ce In

nova

tion

C

urre

nt p

aym

ent

1

4,81

9

118

2

,257

17,

194

1

7,18

7

7

10

0.0%

1

7,85

3

17,

816

T

rans

fers

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sub

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38

1

1

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2

3

Paym

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7

,861

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Det

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1. Detail of transfers and subsidies as per Appropriation Act (after Virement):Detail of these transactions can be viewed in the note on Transfers and subsidies and Annexure 1 (A-D, G) to the Annual Financial Statements.

2. Detail of specifically and exclusively appropriated amounts voted (after Virement):Detail of these transactions can be viewed in note 1 (Annual Appropriation) to the Annual Financial Statements.

3. Detail on payments for financial assetsDetail of these transactions per programme can be viewed in the note to payments for financial assets to the Annual Financial Statements.

4. Explanations of material variances from Amounts Voted (after virement):

4.1

Per programme:Final

AppropriationActual

ExpenditureVariance

Variance as a % of Final

AppropriationProgramme R’000 R’000 R’000 %

Administration 164,466 150,329 14,137 9%

The programme under spent by R14.137 million, of which: • R4.601 million is from compensation of employees due to the DG position which was vacant for two quarters of the financial year, which contributed to the delay in the filling of other senior positions (i.e. the Deputy Director-General Corporate Services, the Chief Director: Integrated Planning and Programme Management and the Chief Director: Strategic Management),the Chief Director Legal Services was vacant for two months of the financial year and there was furthermore a delay in the appointment of advisors to the Minister. • R8.638 million is from goods and service – the under spending was mainly due to software licenses not procured from SITA; invoices from the Office of the Auditor General was not received, the purchasing of furniture and equipment was not done due officials not being appointed as planned as well as reduced operational cost as a result of high vacancy rate.

ProgrammeFinal

AppropriationActual

ExpenditureVariance


Appropriation R’000 R’000 R’000 %

Human Resource Management and Development

36,252 32,120 4,132 11%

The programme under spent by R4.132 million, of which: • R590 000 is from compensation of employees – from vacant posts. These posts were not filled due to high staff turnover and some posts that were only filled in the third quarter of the financial year. • R2.507 million is from goods and service – the under spending was due to National Human Resource Management and Development Steering Committee meeting scheduled for March 2012 was postponed to May 2012. HR Connect Workshops planned for April to October 2011 did not take place, the Oracle license was not signed in time and the HIV and Aids Counselling and Testing Campaign was suspended due to political instruction.

ProgrammeFinal

AppropriationActual

Expenditure

Variance Variance as a % of Final



27,169 24,578 2,591 10%


Appropriation Statement for the year ended 31 March 2012


The programme under spent by R2.591 million, of which: • R1.620 million is from compensation of employees – from vacant posts. • R2.001 million is from goods and service – the under spending was due to R1,835 million not paid to the service provider of the Housing projects as the draft report did not meet the requirements as set out in the term of reference of the project.

Programme

Final Appropriation

Actual Expenditure

Variance Variance as a % of Final

Appropriation

R’000 R’000 R’000 %

Public Sector Information and Communication Technology Management

39,157 34,704 4,453 11%

The programme under spent by R4.453 million, of which: • R1.237 million is from compensation of employees – from vacant posts. These posts were not filled because Job Evaluations were delayed and suitable candidates could not be found. • R3.071 million is from goods and service – the under spending was due to delay in signing a contract with KPMG for E-government Strategy and Policy development, the payment was not made in March 2012 as planned. There were also other delays with regard to two other projects in this programme namely the Green IT Implementation was advertised two times and the E-Waste Guidelines was advertised three times.

ProgrammeFinal

AppropriationActual

ExpenditureVariance




211,091 210,731 360 0%

The under spending was mainly as a result of vacancies on compensation of employees (R248 000). The under spending of the other economic classifications was distributed between all the sub programmes.

ProgrammeFinal

AppropriationActual

ExpenditureVariance



Governance and International Relations 212,018 193,007 19,011 9%

The programme under spent by R19.011 million, of which: • R2.399 million is from compensation of employees – from vacant posts. These posts were not filled because of delays in the decision of the Corporate form of the Public Service Anti-Corruption Unit as well as the finalisation of the organisational structure which led to the component not being fully functioning. • R16.312 million is from goods and service – the under spending was due to the Public Service Anti-Corruption Unit which was not fully functioning. Furthermore, under spending was realised from delays in the launch of Urban Mall which has not taken place as planned. R2.0 million budgeted for the e-disclosure project could not be finalized before year end; the APRM programme is under review in order to streamline its activities nationally and a new plan of actions for the APRM that will guide activities has not been finalized which resulted in delays in the utilization of the APRM funds. An amount of R4.5 million was recovered from other departments as part of the funding recovering model for the utilization of the Thusong Service Centre at Maponya Mall, which resulted in the reduction of expenditure in this programme.




Final

AppropriationActual

ExpenditureVariance


Appropriation4.2 Per economic classification: R’000 R’000 R’000 %

Current expenditure -

Compensation of employees 192,594 181,897 10,697 6%Goods and services 191,860 159,281 32,579 17%Interest and rent on land 328 305 23 7%Transfers and subsidiesProvinces and municipalities 2 2 - Departmental agencies and accounts 293,080 293,080 - Foreign governments and international organisations

802 671 131 16%

Households 2,086 2,053 33 2%Gifts and donations 26 4 22 85%Payments for capital assetsMachinery and equipment 9,111 8,051 1,060 12%Software and other intangible assets 213 79 134 63%Payments for financial assets 51 46 5 10%

The under spending on compensation of employees is high, at R10.697 million due to the vacant post of several senior positions, delays in job evaluation processes and also the lack of finding suitable candidates. The under spending amount on goods and services is mainly due to unpaid invoices from service providers, delay in approval processes, recovering of expenditure with regard to the Thusong Service Centre at Maponya Mall as well as reduced operational cost as a result of high vacancy rate. The R186 000 under spending on transfers and subsidies is mainly due to unpaid invoices to subscription fees to international organisations. R1.060 million was unspent on the payment of capital assets due to the incompletion of the infrastructure at the Thusong Service Centre at Maponya Mall and the delay in the procurement of the telephone management system.

1. Detail of transfers and subsidies as per Appropriation Act (after Virement):Detail of these transactions can be viewed in the note on Transfers and subsidies and Annexure 1 (A-D, G) to the Annual Financial Statements.

2. Detail of specifically and exclusively appropriated amounts voted (after Virement):Detail of these transactions can be viewed in note 1 (Annual Appropriation) to the Annual Financial Statements.

3. Detail on payments for financial assets

Detail of these transactions per programme can be viewed in the note to payments for financial assets to the Annual Financial Statements.




2011/12 2010/11 Note R'000 R'000

REVENUEAnnual appropriation 1 690,153 658,653 Departmental revenue 2 535 2,098 Aid assistance 3 15,579 9,295

TOTAL REVENUE 706,267 670,046

EXPENDITURECurrent expenditureCompensation of employees 4 181,897 175,370 Goods and services 5 159,281 189,162 Interest and rent on land 6 305 352 Aid assistance 3 9,278 5,686 Total current expenditure 350,761 370,570

Transfers and subsidiesTransfers and subsidies 8 295,810 256,210 Total transfers and subsidies 295,810 256,210

Expenditure for capital assetsTangible capital assets 9 8,051 6,933 Software and other intangible assets 9 79 - Total expenditure for capital assets 8,130 6,933

Payments for financial assets 7 46 138

TOTAL EXPENDITURE 654,747 633,851

SURPLUS FOR THE YEAR 51,520 36,195

Reconciliation of Net Surplus for the yearVoted Funds 44,684 30,488 Annual appropriation 44,684 30,488 Departmental revenue and NRF Receipts 15 535 2,098 Aid assistance 3 6,301 3,609 SURPLUS FOR THE YEAR 51,520 36,195


STATEMENT OF FINANCIAL PERFORMANCE for the year ended 31 March 2012


2011/12 2010/11 Note R'000 R'000

ASSETS

Current Assets 50,681 34,987 Cash and cash equivalents 10 39,583 28,561 Prepayments and advances 11 3,221 2,189 Receivables 12 7,877 4,237

TOTAL ASSETS 50,681 34,987

LIABILITIES

Current Liabilities 50,560 34,943 Voted funds to be surrendered to the Revenue Fund 14 43,534 30,473 Departmental revenue and NRF Receipts to be surrendered to the Revenue Fund

15 85 422

Payables 16 640 439 Aid assistance repayable 3 6,301 3,609

TOTAL LIABILITIES 50,560 34,943

NET ASSETS 121 44

Represented by: Recoverable revenue 121 44

TOTAL

121

44


STATEMENT OF FINANCIAL POSITION as at 31 March 2012


2011/12 2010/11

Note R'000 R'000

Recoverable revenue

Opening balance 44 94

Transfers 77 (50)

Debts recovered (included in departmental receipts) (29) (106)

Debts raised 106 56

TOTAL 121 44


STATEMENT OF CHANGE IN NET ASSETS for the year ended 31 March 2012


2011/12 2010/11

Note R'000 R'000

CASH FLOWS FROM OPERATING ACTIVITIES

Receipts 705,117 670,031

Annual appropriated funds received 1.1 689,003 658,638

Departmental revenue received 2 535 2,098

Aid assistance received 3 15,579 9,295

Net increase in working capital (4,471) (3,351)

Surrendered to Revenue Fund (31,345) (14,582)

Surrendered to RDP Fund/Donor (3,609) (942)

Current payments (350,761) (370,570)

Payments for financial assets (46) (138)

Transfers and subsidies paid (295,810) (256,210)

Net cash flow available from operating activities

17 19,075 24,238

CASH FLOWS FROM INVESTING ACTIVITIES

Payments for capital assets 9 (8,130) (6,933)

Net cash flows from investing activities (8,130) (6,933)

CASH FLOWS FROM FINANCING ACTIVITIES

Increase/ (decrease) in net assets 77 (50)

Net cash flows from financing activities 77 (50)

Net increase in cash and cash equivalents 11,022 17,255

Cash and cash equivalents at beginning of period 28,561 11,306

Cash and cash equivalents at end of period 18 39,583 28,561


CASH FLOW STATEMENT for the year ended 31 March 2012


The financial statements have been prepared in accordance with the following policies, which have been applied consistently in all material aspects, unless otherwise indicated. However, where appropriate and meaningful, additional information has been disclosed to enhance the usefulness of the Financial statements and to comply with the statutory requirements of the Public Finance Management Act, Act 1 of 1999 (as amended by Act 29 of 1999), and the Treasury Regulations issued in terms of the Act and the Division of Revenue Act, Act 1 of 2010.

1. Presentation of the Financial Statements

1.1 Basis of preparation

The Financial statements have been prepared on a modified cash basis of accounting, except where stated otherwise. The modified cash basis constitutes the cash basis of accounting supplemented with additional disclosure items. Under the cash basis of accounting transactions and other events are recognised when cash is received or paid.

1.2 Presentation currency

All amounts have been presented in the currency of the South African Rand (R) which is also the functional currency of the Department.

1.3 Rounding

Unless otherwise stated all financial figures have been rounded to the nearest one thousand Rand (R’000).

1.4 Comparative figures

Prior period comparative information has been presented in the current year’s financial statements. Where necessary figures included in the prior period financial statements have been reclassified to ensure that the format in which the information is presented is consistent with the format of the current year’s financial statements.

1.5 Comparative figures - Appropriation Statement

A comparison between actual amounts and final appropriation per major classification of expenditure is included in the Appropriation Statement.

2. Revenue

2.1 Appropriated funds

Appropriated funds comprises of Departmental allocations.

Appropriated funds are recognised in the financial records on the date the appropriation becomes effective. Adjustments made in terms of the adjustments budget process are recognised in the financial records on the date the adjustments become effective.

Unexpended appropriated funds are surrendered to the National Revenue Fund. Any amounts owing to the National Revenue Fund at the end of the financial year are recognised as payable in the statement of financial position.

Any amount due from the National Revenue Fund at the end of the financial year is recognised as a receivable in the statement of financial position.

2.2 Departmental revenue

All departmental revenue is recognised in the statement of financial performance when received and is subsequently paid into the National Revenue Fund, unless stated otherwise.

Any amount owing to the National Revenue Fund at the end if the financial year is recognised as a payable in the statement of financial position.

No accrual is made for amounts receivable from the last receipt date to the end of the reporting period. These amounts are however disclosed in the disclosure notes to the annual financial statements.

2.3 Direct Exchequer receipts

All direct exchequer receipts are recognised in the statement of financial performance when the cash is received and is subsequently paid into the National Revenue Fund, unless stated otherwise.


Accounting Policies for the year ended 31 March 2012


Any amount owing to the National Revenue Funds at the end of the financial year is recognised as a payable in the statement of financial position.

2.4 Direct Exchequer payments

All direct exchequer payments are recognised in the statement of financial performance when final authorisation for payment is effected on the system (by no later than 31 March of each year).

2.5 Aid assistance

Aid assistance is recognised as revenue when received.

All in-kind aid assistance is disclosed at fair value on the date of receipt in the annexures to the Annual Financial statements.

The cash payments made during the year relating to aid assistance projects are recognised as expenditure in the statement of financial performance when final authorisation for payments is effected on the system (by no later than 31 March of each year).

The value of the assistance expensed prior to the receipt of funds is recognised as a receivable in the statement of financial position.

Inappropriately expensed amounts using aid assistance and any unutilised amounts are recognised as payables in the statement of financial position.

All CARA funds received must be recorded as revenue when funds are received. The cash payments made during the year relating to CARA earmarked projects are recognised as expenditure in the statement of financial performance when final authorisation for payments is effected on the system (by no later than 31 March of each year).

Inappropriately expensed amounts using CARA funds are recognised as payables in the statement of financial position. Any unutilised amounts are transferred to retained funds as they are not surrendered to the revenue fund.

3. Expenditure

3.1 Compensation of employees

3.1.1 Salaries and wages

Salaries and wages are expensed in the statement of financial performance when the final authorisation for payment is effected on the system (by no later than 31 March of each year).

Other employee benefits that give rise to a present legal or constructive obligation are disclosed in the disclosure notes to the financial statements at its face value and are not recognised in the statement of financial performance or position.

Employee costs are capitalised to the cost of a capital project when an employee spends more than 50% of his/her time on the project. These payments form part of expenditure for capital assets in the statement of financial performance.

3.1.2 Social contributions

Employer contributions to post employment benefit plans in respect of current employees are expensed in the statement of financial performance when the final authorisation for payment is effected on the system (by no later than 31 March of each year).

No provision is made for retirement benefits in the financial statements of the Department. Any potential liabilities are disclosed in the financial statements of the National Revenue Fund and not in the financial statements of the employer department.

Employer contributions made by the Department for certain of its ex-employees (such as medical benefits) are classified as transfers to households in the statement of financial performance.

3.2 Goods and services

Payments made during the year for goods and/or services are recognised as an expense in the statement of financial performance when the final authorisation for payment is effected on the system (by no later than 31 March of each year).

The expense is classified as capital if the goods and/or services were acquired for a capital project or if the total purchase price exceeds the capitalisation threshold (currently R5, 000). All other expenditures are classified as current.




Rental paid for the use of buildings or other fixed structures is classified as goods and services and not as rent on land.

3.3 Interest and rent on land

Interest and rental payments are recognised as an expense in the statement of financial performance when the final authorisation for payment is effected on the system (by no later than 31 March of each year). This item excludes rental for the use of buildings or other fixed structures. If it is not possible to distinguish between payment for the use of land and the fixed structures on it, the whole amount should be recorded under goods and services.

3.4 Payments for financial assets

Debts are written off when identified as irrecoverable. Debts written-off are limited to the amount of savings and/or under spending of appropriated funds. The write off occurs at year-end or when funds are available. No provision is made for irrecoverable amounts but an estimate is included in the disclosure notes to the financial statements amounts.

All other losses are recognised when authorisation has been granted for the recognition thereof.

3.5 Transfers and subsidies

Transfers and subsidies are recognised as an expense when the final authorisation for payment is effected on the system (by no later than 31 March of each year).

3.6 Unauthorised expenditure

When confirmed unauthorised expenditure is recognised as an asset in the statement of financial position until such time as the expenditure is either approved by the relevant authority, recovered from the responsible person or written off as irrecoverable in the statement of financial performance.

Unauthorised expenditure approved with funding is derecognised from the statement of financial position when the unauthorised expenditure is approved and the related funds are received.

Where the amount is approved without funding it is recognised as expenditure in the statement of financial performance on the date of approval.

3.7 Fruitless and wasteful expenditure

Fruitless and wasteful expenditure is recognised as expenditure in the statement of financial performance according to the nature of the payment and not as a separate line item on the face of the statement. If the expenditure is recoverable it is treated as an asset until it is recovered from the responsible person or written off as irrecoverable in the statement of financial performance.

3.8 Irregular expenditure

Irregular expenditure is recognised as expenditure in the statement of financial performance. If the expenditure is not condoned by the relevant authority it is treated as an asset until it is recovered or written off as irrecoverable.

4. Assets

4.1 Cash and cash equivalents

Cash and cash equivalents are carried in the statement of financial position at cost.

Bank overdrafts are shown separately on the face of the statement of financial position.

For the purposes of the cash flow statement, cash and cash equivalents comprise cash on hand, deposits held, other short-term highly liquid investments and bank overdrafts.

4.2 Other financial assets

Other financial assets are carried in the statement of financial position at cost.

4.3 Prepayments and advances

Amounts prepaid or advanced are recognised in the statement of financial position when the payments are made and are derecognised as and when the goods/services are received or the funds are utilised.




Prepayments and advances outstanding at the end of the year are carried in the statement of financial position at cost.

4.4 Receivables

Receivables included in the statement of financial position arise from cash payments made that are recoverable from another party (including departmental employees) and are derecognised upon recovery or write-off.

Receivables outstanding at year-end are carried in the statement of financial position at cost plus any accrued interest. Amounts that are potentially irrecoverable are included in the disclosure notes.

4.5 Investments

Capitalised investments are shown at cost in the statement of financial position.

Investments are tested for an impairment loss whenever events or changes in circumstances indicate that the investment may be impaired. Any impairment loss is included in the disclosure notes.

4.6 Loans

Loans are recognised in the statement of financial position when the cash is paid to the beneficiary. Loans that are outstanding at year-end are carried in the statement of financial position at cost plus accrued interest.

Amounts that are potentially irrecoverable are included in the disclosure notes.

4.7 Inventory

Inventories that qualify for recognition must be initially reflected at cost. Where inventories are acquired at no cost, or for nominal consideration, their cost shall be their fair value at the date of acquisition.

All inventory items at year-end are reflected using the weighted average cost or FIFO cost formula.

4.8 Capital assets

4.8.1 Movable assets

Initial recognition

A capital asset is recorded in the asset register on receipt of the item at cost. Cost of an asset is defined as the total cost of acquisition. Where the cost cannot be determined accurately, the movable capital asset is stated at fair value. Where fair value cannot be determined, the capital asset is included in the asset register at R1.

All assets acquired prior to 1 April 2002 are included in the register at R1.

Subsequent recognition

Subsequent expenditure of a capital nature is recorded in the statement of financial performance as “expenditure for capital assets” and is capitalised in the asset register of the Department on completion of the project.

Repairs and maintenance is expensed as current “goods and services” in the statement of financial performance.

4.8.2 Immovable assets

Initial recognition

A capital asset is recorded on receipt of the item at cost. Cost of an asset is defined as the total cost of acquisition. Where the cost cannot be determined accurately, the immovable capital asset is stated at R1 unless the fair value for the asset has been reliably estimated.

Subsequent recognition

Work-in-progress of a capital nature is recorded in the statement of financial performance as “expenditure for capital assets”. On completion, the total cost of the project is included in the asset register of the Department that is accountable for the asset.

Repairs and maintenance is expensed as current “goods and services” in the statement of financial performance.




4.8.3 Intangible assets

Initial recognition

An intangible asset is recorded in the asset register on receipt of the item at cost. Cost of an intangible asset is defined as the total cost of acquisition. Where the cost cannot be determined accurately, the intangible asset is stated at fair value. Where fair value cannot be determined, the intangible asset is included in the asset register at R1.

All intangible assets acquired prior to 1 April 2002 can be included in the asset register at R1.*

Subsequent expenditure

Subsequent expenditure of a capital nature is recorded in the statement of financial performance as “expenditure for capital asset” and is capitalised in the asset register of the Department.

Maintenance is expensed as current “goods and services” in the statement of financial performance.

5. Liabilities

5.1 Payables

Recognised payables mainly comprise of amounts owing to other governmental entities. These payables are carried at cost in the statement of financial position.

5.2 Contingent liabilities

Contingent liabilities are included in the disclosure notes to the financial statements when it is possible that economic benefits will flow from the Department, or when an outflow of economic benefits or service potential is probable but cannot be measured reliably.

5.3 Contingent assets

Contingent assets are included in the disclosure notes to the financial statements when it is probable that an inflow of economic benefits will flow to the entity.

5.4 Commitments

Commitments are not recognised in the statement of financial position as a liability or as expenditure in the statement of financial performance but are included in the disclosure notes.

5.5 Accruals

Accruals are not recognised in the statement of financial position as a liability or as expenditure in the statement of financial performance but are included in the disclosure notes.

5.6 Employee benefits

Short-term employee benefits that give rise to a present legal or constructive obligation are disclosed in the disclosure notes to the financial statements. These amounts are not recognised in the statement of financial performance or the statement of financial position.

5.7 Lease commitments

Finance lease

Finance leases are not recognised as assets and liabilities in the statement of financial position. Finance lease payments are recognised as an expense in the statement of financial performance and are apportioned between the capital and interest portions. The finance lease liability is disclosed in the disclosure notes to the financial statements.

Operating lease

Operating lease payments are recognised as an expense in the statement of financial performance. The operating lease commitments are disclosed in the disclosure notes to the financial statements.




5.8 Impairment

The Department tests for impairment where there is an indication that a receivable, loan or investment may be impaired. An assessment of whether there is an indication of possible impairment is done at each reporting date. An estimate is made for doubtful loans and receivables based on a review of all outstanding amounts at year-end. Impairments on investments are calculated as being the difference between the carrying amount and the present value of the expected future cash flows / service potential flowing from the instrument.

5.9 Provisions

Provisions are disclosed when there is a present legal or constructive obligation to forfeit economic benefits as a result of events in the past and it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate of the obligation can be made.

6. Receivables for departmental revenue

Receivables for departmental revenue are disclosed in the disclosure notes to the annual financial statements.

7. Net Assets

7.1 Capitalisation reserve

The capitalisation reserve comprises of financial assets and/or liabilities originating in a prior reporting period but which are recognised in the statement of financial position for the first time in the current reporting period. Amounts are recognised in the capitalisation reserves when identified in the current period and are transferred to the National Revenue Fund when the underlying asset is disposed and the related funds are received.

7.2 Recoverable revenue

Amounts are recognised as recoverable revenue when a payment made in a previous financial year becomes recoverable from a debtor in the current financial year. Amounts are either transferred to the National Revenue Fund when recovered or are transferred to the statement of financial performance when written-off.

8. Related party transactions

Specific information with regards to related party transactions is included in the disclosure notes.

9. Key management personnel

Compensation paid to key management personnel including their family members where relevant, is included in the disclosure notes.

10. Public private partnerships

A description of the PPP arrangement, the contract fees and current and capital expenditure relating to the PPP arrangement is included in the disclosure notes.




1 Annual Appropriation

1.1 Annual Appropriation 2011/12 2010/11 Final

AppropriationActual Funds

Received Funds not requested/

not received

Appropriation Received

Programmes R'000 R'000 R'000 R'000 Administration 164,466 163,316 1,150 144,494 Human Resource Management and Development

36,252 36,252 - 42,352


27,169 27,169 - 20,393

Public Sector Information and Communication Technology Management

39,157 39,157 - 37,403


211,091 211,091 - 210,159

Governance and International Relations

212,018 212,018 - 203,837

Total 690,153 689,003 1,150 658,638

An amount of R1.150 million was not requested during December 2011, as there was a delay in the procurement of SITA software licenses.

Note: The comparative figures were amended according to the approved budget structure which was implemented on 1 April 2011.

2011/12 2010/11 Note R'000 R'000

2 Departmental RevenueSales of goods and services other than capital assets 2.1 245 247 Interest, dividends and rent on land 2.2 6 21 Transactions in financial assets and liabilities 2.3 200 1,830 Transfer received 2.4 84 - Departmental revenue collected 535 2,098

2.1 Sales of goods and services other than capital assets 2

Sales of goods and services produced by the department 245 247 Sales by market establishment 187 194 Other sales 58 53 Total 245 247

2.2 Interest, dividends and rent on land 2

Interest 6 21 Total 6 21

2.3 Transactions in financial assets and liabilities 2

Receivables 86 109 Other Receipts including Recoverable Revenue 114 1,721 Total 200 1,830


Notes to the Annual Financial Statements for the year ended 31 March 2012


2.4 Transfers received 2Public corporations and private enterprises 84 - Total 84 -

3 Aid Assistance3.1 Aid assistance received in cash from RDP

ForeignOpening Balance 3,609 942 Revenue 15,579 9,295 Expenditure (9,278) (5,686)Current (9,278) (5,686)Surrendered to the RDP (3,609) (942)Closing Balance 6,301 3,609

3.2 Analysis of balanceAid assistance repayable 6,301 3,609 RDP 6,301 3,609 Closing balance 6,301 3,609

4 Compensation of Employees

4.1 Salaries and wagesBasic salary 116,686 113,905 Performance award 2,327 2,134 Service Based 398 178 Compensative/circumstantial 4,753 3,298 Periodic payments 441 - Other non-pensionable allowances 38,006 37,493 Total 162,611 157,008

4.2 Social ContributionsEmployer contributionsPension 14,088 13,542 Medical 5,175 4,796 Bargaining council 23 24 Total 19,286 18,362

Total compensation of employees 181,897 175,370

Average number of employees 420 451



2011/12 2010/11 R'000 R'000


5 Goods and servicesAdministrative fees 2,314 3,127 Advertising 6,033 7,015 Assets less than R5,000 5.1 729 992 Bursaries (employees) 525 564 Catering 2,903 3,244 Communication 4,246 4,481 Computer services 5.2 31,790 33,515 Consultants, contractors and agency/outsourced services 5.3 21,807 30,370 Entertainment 45 236 Audit cost – external 5.4 4,868 5,273 Fleet services 1,008 382 Inventory 5.5 4,040 4,755 Operating leases 20,001 26,863 Property payments 5.6 6,818 11,678 Rental and hiring 249 223 Transport provided as part of the departmental activities - 8 Travel and subsistence 5.7 34,990 34,199 Venues and facilities 7,857 8,733 Training and staff development 3,666 2,920 Other operating expenditure 5.8 5,392 10,584 Total 159,281 189,162

Note: The comparative figures for operating leases and rental and hiring were amended as a standard chart of accounts change was implemented 1 April 2011.

5.1 Assets less than R5,000 5Tangible assets 729 991 Machinery and equipment 729 991 Intangible assets - 1 Total 729 992

5.2 Computer services 5SITA computer services 28,592 26,520 External computer service providers 3,198 6,995 Total 31,790 33,515

5.3Consultants, contractors and agency/outsourced services

5

Business and advisory services 16,378 24,571 Legal costs 588 165 Contractors 3,290 2,991 Agency and support/outsourced services 1,551 2,643 Total 21,807 30,370



2011/12 2010/11 R'000 R'000


5.4 Audit cost – external 5Regularity audits 4,868 5,195 Investigations - 78 Total 4,868 5,273

5.5 Inventory 5Learning and teaching support material 27 48 Food and food supplies 157 13 Fuel, oil and gas - 9 Other consumables 763 707 Materials and supplies 369 118 Stationery and printing 2,724 3,858 Medical supplies - 2 Total 4,040 4,755

5.6 Property payments 5Municipal services 4,977 5,816 Property management fees 217 137 Property maintenance and repairs 521 215 Other 1,103 5,510 Total 6,818 11,678

5.7 Travel and subsistence 5Local 24,448 25,790 Foreign 10,542 8,409 Total 34,990 34,199

Note: The comparative figures for travel and subsistence were amended as a standard chart of accounts change was implemented 1 April 2011, the expenditure relating to travelling for non-employees are included in the travel and subsistence expenditure and no longer under transport provided as part of the departmental activities.

5.8 Other operating expenditure 5Learnerships 796 41 Professional bodies, membership and subscription fees 49 70 Resettlement costs 21 25 Gifts 156 10 Other 4,370 10,438 Total 5,392 10,584

6 Interest and Rent on LandInterest paid 305 352 Total 305 352



2011/12 2010/11 R'000 R'000


7 Payments for financial assetsDebts written off 7.1 46 138 Total 46 138

7.1 Debts written off 7

Nature of debts written offDebts written off relating to irrecoverable debts from former employees

29 93

Unavoidable loss written off with regard to cancellation fees of an APRM Provincial Road show

- 36

Unavoidable loss written off with regard to cancellation fees of an ITC Government task team meeting

- 9

Unavoidable loss written off with regard to Bid cancellation 15 - Unavoidable loss written off with regard to "no show" at hotel

2 -

Total debt written off 46 138

8 Transfers and SubsidiesProvinces and municipalities Annexure 1A 2 2 Departmental agencies and accounts Annexure 1B 293,080 253,009 Foreign governments and international organisations Annexure 1C 671 477 Households Annexure 1D 2,053 2,715 Gifts, donations and sponsorships made Annexure 1G 4 7 Total 295,810 256,210

9 Expenditure for capital assets

Tangible assets 8,051 6,933 Machinery and equipment 30.1 8,051 6,933

Software and other intangible assets 79 - Computer software 32.1 79 - Total 8,130 6,933

9.1 Analysis of funds utilised to acquire capital assets - 2011/12

Voted FundsAid

assistanceTOTAL

R'000 R'000 R'000 Tangible assets 8,051 - 8,051 Machinery and equipment 8,051 - 8,051

Software and other intangible assets 79 - 79 Computer software 79 - 79 Total 8,130 - 8,130



2011/12 2010/11 R'000 R'000


9.2 Analysis of funds utilised to acquire capital assets - 2010/11

Voted FundsAid

assistanceTOTAL

R'000 R'000 R'000 Tangible assets 6,933 - 6,933 Machinery and equipment 6,933 - 6,933 Total 6,933 - 6,933

2011/12 2010/11 Note R'000 R'000

10 Cash and Cash EquivalentsConsolidated Paymaster General Account 39,551 28,523

Cash on hand 32 38

Total 39,583 28,561

11 Prepayments and AdvancesStaff advances 13 51

Travel and subsistence 27 33

Advances paid to other entities 3,181 2,105

Total 3,221 2,189

2011/12

Less than one year

One to three years

Older than three years

Total 2010/11

Note R’000 R’000 R’000 R’000 R’000

12 Receivables

Claims recoverable 12.1 Annexure 4 6,138 83 234 6,455 2,277

Staff debt 12.2 197 56 30 283 286

Other debtors 12.3 569 285 285 1,139 1,674

Total 6,904 424 549 7,877 4,237

2011/12 2010/11 Note R'000 R'000

12.1 Claims recoverable 12

National departments 2,738 1,095

Provincial departments 1,133 317

Public entities 2,584 865

Total 6,455 2,277

12.2 Staff debt 12

Debt Account 206 163

Private telephone account 37 104

Tax debt 40 19

Total 283 286

2011/12 2010/11 R'000 R'000




12.3 Other debtors 12

Debt Account - 1

Salaries: Income Tax 3 3

Disallowance: damages and losses 626 588

Disallowance: miscellaneous 332 163

Claims recoverable: Private enterprises 61 65

Claims recoverable: Foreign governments and international organisations

84 854

Damaged Vehicles 33 -

Total 1,139 1,674

13 Investments

In terms of section 17 (2) of the SITA Amended Act, the "Agency" has a share capital of R1, represented by one ordinary share with a nominal value of R1.

2011/12 2010/11 Note R'000 R'000

14 Voted Funds to be Surrendered to the Revenue FundOpening balance 30,473 11,953

Transfer from statement of financial performance 44,684 30,488

Voted funds not requested/not received 1.1 (1,150) (15)

Paid during the year (30,473) (11,953)

Closing balance 43,534 30,473

15 Departmental revenue and NRF Receipts to be surrendered to the Revenue FundOpening balance 422 953

Transfer from Statement of Financial Performance 535 2,098

Paid during the year (872) (2,629)

Closing balance 85 422

16 Payables - currentAdvances Received 16.1 217 230

Clearing Accounts 16.2 398 209

Other Payables 16.3 25 -

Total 640 439

2011/12 2010/11Note R'000 R'000

16.1 Advances received 16

African Renaissance Fund 124 216

Department of Social Development - 14

Office of Premier: Western Cape 93 -

Total 217 230

2011/12 2010/11 R'000 R'000




16.2 Clearing accounts 16

Salaries: Income Tax 69 42

Debt Receivable interest 8 13

Salaries: Pension fund 4 -

Private telephone account 23 15

Salary Tax Debts 3 -

Advances to National Departments 291 139

Total 398 209

16.3 Other payables 16

Claim Recoverable to National Departments 25 -

Total 25 -

2011/12 2010/11

Note R'000 R'000

17 Net cash flow available from operating activities

Net surplus/(deficit) as per Statement of Financial Performance 51,520 36,195

Add back non cash/cash movements not deemed operating activities (32,445) (11,957)

(Increase)/decrease in receivables – current (3,640) 1,496

(Increase)/decrease in prepayments and advances (1,032) 1,404

Increase/(decrease) in payables – current 201 (6,251)

Expenditure on capital assets 8,130 6,933

Surrenders to Revenue Fund (31,345) (14,582)

Surrenders to RDP Fund/Donor (3,609) (942)

Voted funds not requested/not received (1,150) (15)

Net cash flow generated by operating activities 19,075 24,238

18 Reconciliation of cash and cash equivalents for cash flow purposes

Consolidated Paymaster General account 39,551 28,523

Cash on hand 32 38

Total 39,583 28,561

2011/12 2010/11 R'000 R'000




These amounts are not recognised in the Annual Financial Statements and are disclosed to enhance the usefulness of the Annual Financial Statements.

2011/12 2010/11 Note R'000 R'000

19 Contingent liabilities and contingent assets19.1 Contingent liabilities

Liable to NatureMotor vehicle guarantees Employees Annexure 3A - 7 Housing loan guarantees Employees Annexure 3A 38 56 Claims against the department Annexure 3B 5,983 - Other departments (interdepartmental unconfirmed balances) Annexure 5 713 -

Total 6,734 63

20 CommitmentsCurrent expenditureApproved and contracted 89,072 18,704 Approved but not yet contracted 1,447 90,986

90,519 109,690 Capital Expenditure (including transfers)Approved and contracted 134 39 Approved but not yet contracted - 1,230

134 1,269 Total Commitments 90,653 110,959

Indicate whether a commitment is for longer than a yearDuma Travel-31 August 2013Northgate Arinso-01 December 2018

21 AccrualsListed by economic classification 30 days 30+ days Total TotalGoods and services 3,931 1,597 5,528 8,954 Interest and rent on land 14 - 14 25 Transfers and subsidies 4 - 4 - Capital assets 132 59 191 785 Total 4,081 1,656 5,737 9,764

Listed by programme level Note R'000 R'000 Administration 3,394 4,671 Human Resource Management and Development 161 724 Labour Relations and Remuneration Management 37 268 Public Sector Information and Communication Technology Management 494 1,107 Service Delivery and Organisational Transformation 1,324 1,860 Governance and International Relations 327 1,134 Total 5,737 9,764


Disclosure Notes to the Annual Financial Statements for the year ended 31 March 2012


NoteConfirmed balances with departments Annexure 5 1,974 328 Confirmed balances with other government entities Annexure 5 434 268Total 2,408 596

22 Employee Benefits Leave entitlement 7,504 4,809Service bonus (Thirteenth cheque) 4,422 4,110Performance awards 2,729 2,631Capped leave commitments 6,572 6,100Total 21,227 17,650

23 Lease commitments23.1 Operating leases expenditure

2011/12Buildings and

other fixed structures

Machinery and equipment

Total

R'000 R'000 R'000 Not later than 1 year 27,162 248 27,410 Later than 1 year and not later than 5 years 24,938 - 24,938 Later than five years 2,927 - 2,927 Total lease commitments 55,027 248 55,275




Total

R'000 R'000 R'000 Not later than 1 year 14,708 983 15,691 Later than 1 year and not later than 5 years 11,385 135 11,520 Later than five years 2,927 - 2,927 Total lease commitments 29,020 1,118 30,138

23.2 Finance leases expenditure **




Total

R'000 R'000 R'000 Not later than 1 year - 1,888 1,888 Later than 1 year and not later than 5 years - 1,234 1,234 Total lease commitments - 3,122 3,122 LESS: finance costs - 85 85 Total present value of lease liabilities - 3,037 3,037



2011/12 2010/11

R'000 R'000





Total

R'000 R'000 R'000 Not later than 1 year - 2,116 2,116 Later than 1 year and not later than 5 years - 1,171 1,171 Total lease commitments - 3,287 3,287 LESS: finance costs - 114 114 Total present value of lease liabilities - 3,173 3,173

2011/12 2010/11

Note R'000 R'000

24 Irregular expenditure

24.1 Reconciliation of irregular expenditureOpening balance 21,808 9,567 Add: Irregular expenditure - relating to prior year - 1,344 Add: Irregular expenditure - relating to current year 1,600 10,897 Less: Amounts condoned (199) - Irregular expenditure awaiting condonation 23,209 21,808

Analysis of awaiting condonation per age classificationCurrent year 1,600 10,897 Prior years 21,609 10,911

Total 23,209 21,808

2011/12

24.2 Details of irregular expenditure - current year R'000

Incident Disciplinary steps taken/ criminal proceedings

Failure to comply with Treasury regulations 8.2 and the procurement procedures

106 invoices were declared as irregular expenditure as the procurement processes were not followed correctly during the procurement of goods and services. The cases have been referred to the Internal Audit section for further investigation and possible disciplinary action.

1,278

Failure to comply with Treasury regulations 8.2 and the procurement procedures

27 invoices were declared irregular as the relevant contracts expired but the services were still rendered. The cases have been referred to the Internal Audit section for further investigation and recommendations on possible disciplinary action.

322

1,600




2011/12

24.3 Details of irregular expenditure condoned R'000

Incident Condoned by (condoning authority)

19 cases were condoned: 15 cases related to non-compliance to departmental catering policy; and 4 cases related to procurement processes not followed correctly.

The accounting officer 138

50 cases were condoned: 35 cases procurement procedures were not followed and the catering limits were exceeded; 10 cases where the normal procurement procedures were not followed and 5 cases where the catering limits were exceeded.

The accounting officer 61

199

2011/12 2010/11 Note R'000 R'000

25 Fruitless and wasteful expenditure25.1 Reconciliation of fruitless and wasteful expenditure

Opening balance 355 52 Fruitless and wasteful expenditure – relating to current year 37 311 Less: Amounts resolved (15) (8)Fruitless and wasteful expenditure awaiting condonement 377 355

25.2 Analysis of awaiting condonement per economic classificationCurrent 377 355 Total 377 355




25.3 Analysis of Current Year's Fruitless and wasteful expenditure

Incident Disciplinary steps taken/criminal proceedings

Three employees were being recommended to travel to Kenya to attend a conference, and in their preparation for their trip, they went for yellow fever injections. The Minister only approved that one person attend the conference instead of three people, hence the value of the yellow fever injections for the two will have to be declared as fruitless expenditure.

Accounting Officer condoned the expenditure in May 2012

1

Cancellation of an advertisement for the service of an ICT advisor for the former Minister.

The Accounting Officer has approved the writing off of the advertisement cost.

15

A company was contracted to install trellis door at Thusong Service center at Maponya Mall. A second company was subsequently appointed to do part of the work that was originally contracted to the first service provider. The payment to the second supplier is considered to be fruitless and wasteful.

The case is refered to Internal Labour Relations

21

Total 37

2011/12 2010/11 Note R'000 R'000

26 Related party transactionsGoods and services 182 - Total 182 -

The Department has a related party relationship with all the public sector entities falling within the portfolio of the Minister for Public Service and Administration, which includes the Public Service Commission, Public Administration Leadership and Management Academy, State Information Technology Agency, Government Employees Medical Scheme and Public Sector Education Training Authority. During the period under review the department made related party payments amounting to R182 000 to the Public Service Commission. DPSA contributed to the 4th Anti-Corruption Summit that was hosted by PSC during December 2011. All other transactions entered into with these entities were at arm's length.

27 Key management personnelPolitical office bearers 3 3,393 3,356 Level 15 to 16 16 14,611 11,904 Level 14 44 30,990 25,760 Total 48,994 41,020



2011/12

R'000


28 Public Private PartnershipContract fee paid 3,215 5,531

Indexed component 3,215 5,531

Analysis of indexed component 3,215 5,531 Goods and Services(excluding lease payments) 1,825 3,549 Operating leases 1,199 1,613 Interest 191 369

Transversal PPP (RTG718PPP) entered into by the Department is for the provision of fleet vehicles. Annual CPI increases, which includes possible insurance premium adjustments which will affect the amount over the duration of the contract. The Department has the right to make use of vehicles provided for the duration of the contract. All risks remain with the Private Party. Contract renewal and termination will be addressed by the NDoT as the custodian of the contract in conjunction with National Treasury.

2011/12 2010/11 Note R'000 R'000

29 Provisions Debtors 22 64 Damages and Losses 199 105 Total 221 169

30 Movable Tangible Capital AssetsMOVEMENT IN MOVABLE TANGIBLE CAPITAL ASSETS PER ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2012

Opening balance

Current year adjustments to prior year

balances

Additions Disposals Closing balance

R'000 R'000 R'000 R'000 R'000 MACHINERY AND EQUIPMENT 41,870 1,003 5,688 409 48,152 Transport assets 2,508 - 1,268 - 3,776 Computer equipment 25,339 11 3,218 375 28,193 Furniture and office equipment 9,083 19 227 - 9,329 Other machinery and equipment 4,940 973 975 34 6,854

TOTAL MOVABLE TANGIBLE CAPITAL ASSETS

41,870 1,003 5,688 409 48,152



2011/12 2010/11

R'000 R'000


30.1 Additions

ADDITIONS TO MOVABLE TANGIBLE CAPITAL ASSETS PER ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2012

Cash Non-cash (Capital work-in-

progress current

costs and finance

lease payments)

Received current, not

paid (Paid current

year, received

prior year

Total

R'000 R'000 R'000 R'000 R'000 - - - - -

MACHINERY AND EQUIPMENT 8,051 - (2,617) 254 5,688 Transport assets 1,720 - (452) - 1,268 Computer equipment 4,221 - (974) (29) 3,218 Furniture and office equipment 1,391 - (1,191) 27 227 Other machinery and equipment 719 - - 256 975

TOTAL ADDITIONS TO MOVABLE TANGIBLE CAPITAL ASSETS

8,051 - (2,617) 254 5,688

30.2 DisposalsDISPOSALS OF MOVABLE TANGIBLE CAPITAL ASSETS PER ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2012

Sold for cash

Transfer out or destroyed or scrapped

Total disposals

Cash received

Actual

R'000 R'000 R'000 R'000 MACHINERY AND EQUIPMENT - 409 409 - Computer equipment - 375 375 - Other machinery and equipment - 34 34 -

TOTAL DISPOSAL OF MOVABLE TANGIBLE CAPITAL ASSETS

- 409 409 -

30.3 Movement for 2010/11MOVEMENT IN MOVABLE TANGIBLE CAPITAL ASSETS PER ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2011




Opening balance


R'000 R'000 R'000 R'000 MACHINERY AND EQUIPMENT 37,676 4,702 508 41,870 Transport assets 1,501 1,007 - 2,508 Computer equipment 23,760 2,034 455 25,339 Furniture and office equipment 7,269 1,833 19 9,083 Other machinery and equipment 5,146 (172) 34 4,940

TOTAL MOVABLE TANGIBLE CAPITAL ASSETS

37,676 4,702 508 41,870

31 Minor assetsMOVEMENT IN MINOR ASSETS PER THE ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2012

Intangible assets

Machinery and

equipment

Total

R'000 R'000 R'000

Opening balance 37 12,618 12,655

Current Year Adjustments to Prior Year Balances

- 11 11

Additions - 587 587

Disposals - 177 177

TOTAL MINOR ASSETS 37 13,039 13,076

Intangible assets

Machinery and

equipment

Total

Number of minor assets at cost 21 9,883 9,904

TOTAL NUMBER OF MINOR ASSETS 21 9,883 9,904

32 Intangible Capital AssetsMOVEMENT IN INTANGIBLE CAPITAL ASSETS PER ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2012

Opening balance

Current year adjustments to prior year

balances

Additions DisposalsClosing balance

R'000 R'000 R'000 R'000 R'000

COMPUTER SOFTWARE 787 - 79 - 866

TOTAL INTANGIBLE CAPITAL ASSETS

787 - 79 - 866




32.1 AdditionsADDITIONS TO INTANGIBLE CAPITAL ASSETS PER ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2012

Cash Non-cash

(Development work-in-

progress current costs )

Received current, not

paid (Paid current

year, received

prior year

Total

R'000 R'000 R'000 R'000 R'000 COMPUTER SOFTWARE 79 - - - 79 TOTAL ADDITIONS TO INTANGIBLE CAPITAL ASSETS

79 - - - 79

32.2 Movement for 2010/11MOVEMENT IN INTANGIBLE CAPITAL ASSETS PER ASSET REGISTER FOR THE YEAR ENDED 31 MARCH 2011

Opening balance


R'000 R'000 R'000 R'000 COMPUTER SOFTWARE 787 - - 787 TOTAL INTANGIBLE CAPITAL ASSETS 787 - - 787



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2


4. HUMAN RESOURCE MANAGEMENT Service delivery

The Department last developed a Service Delivery Improvement Plan (SDIP) in 2006; however this was not updated and monitored annually as per the regulations. This is because the function was not assigned to any Unit until recently when it was assigned to Corporate Services. DPSA did not have an approved SDIP for the financial year under review; therefore no information regarding progress in the implementation of the Plan is available. A new SDIP has just been developed for the 2012-2015 Financial years. The plan will be implemented from 2012 going forward.

The department also currently has not identified main services provided and standards, consultation arrangements with customers, Service delivery access strategy, Service information tool and Complaints mechanism. All these will be developed and implemented in the 2012/13 financial year.

EXPENDITURETable 2.1. Personnel cost by programme, 2011/12

Programme

Total Expenditure

Personnel Expenditure

Training Expenditure

Professional and Special

Services

Personnel cost as a

percent of total

expenditure

Average personnel

cost per employee

(R’000) (R’000) (R’000) (R’000) (R’000)

1. Administration 150,329 76,015 1,018 885 50.6 181

2. Human Resource Management and Development 32,120 23,476 336 658

73.1 56

3. Labour Relations and Remuneration Management 24,578 13,720 176 6,460

55.8 33

4. Public Sector Information and Communication Technology Management 34,704 8,186 698 2,676

23.6 19

5. Service Delivery and Organisational Transformation 210,731 36,408 702 5,467

17.3 87

6. Governance and International Relations 193,007 24,092 737 232

12.5 57

Total 645,469 181,897 3,667 16,378 433


Tabl

e 2.

2. –

Per

sonn

el c

ost b

y sa

lary

ban

ds, 2

011/

12

Sal

ary

band

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rson

nel

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re

(R'0

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e C

ompe

nsat

ion

Cos

t per

Em

ploy

ee (R

)

Low

er s

kille

d (L

evel

s 1-

2)

1,47

9

0

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99

Ski

lled

(Lev

els

3-5)

7,

373

4.0

5 13

2H

ighl

y sk

illed

pro

duct

ion

(Lev

els

6-8)

23

,147

12.7

3 21

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y sk

illed

sup

ervi

sion

(Lev

els

9-12

) 68

,295

37.5

5 44

6S

enio

r man

agem

ent (

Leve

ls 1

3-16

) 81

,603

44.8

6 94

9

Tota

l18

1,89

7

1,83

6

Tabl

e 2.

3. S

alar

ies,

Ove

rtim

e, H

ome

Ow

ners

Allo

wan

ce a

nd M

edic

al A

ssis

tanc

e by

pro

gram

me,

201

1/12

P

rogr

amm

e

Sala

ries

Ove

rtim

e H

ome

Ow

ners

al

low

ance

Med

ical

Ass

ista

nce

Am

ount

(R

'000

)Sa

larie

s as

%

of P

erso

nnel

C

ost

Am

ount

(R

'000

)O

vert

ime

as %

of

Pers

onne

l C

ost

Am

ount

(R

'000

)H

OA

as %

of

Pers

onne

l C

ost

Am

ount

(R

'000

)M

edic

al A

ssis

tanc

e as

%

of P

erso

nnel

Cos

t

1. A

dmin

istra

tion

48,4

53

26.

6 1,

081

0.6

1,67

6

0.

9 2,

627

1.4

2. H

uman

Res

ourc

e M

anag

emen

t and

D

evel

opm

ent

15,4

34

8.

5 13

0.0

310

0.2

668

0.4

3. L

abou

r Rel

atio

ns a

nd R

emun

erat

ion

Man

agem

ent

9,14

0

5.

0 -

-

209

0.1

408

0.2

4. P

ublic

Sec

tor I

nfor

mat

ion

and

Com

mun

icat

ion

Tech

nolo

gy

Man

agem

ent

5,00

9

2.

8 12

0.0

116

0.1

174

0.1

5. S

ervi

ce D

eliv

ery

and

Org

anis

atio

nal

Tran

sfor

mat

ion

23,6

56

13.

0 -

-

726

0.4

893

0.5

6. G

over

nanc

e an

d In

tern

atio

nal

Rel

atio

ns14

,995

8.2

95

0.

1 51

1

0.

3 40

6

0.

2

Tota

l11

6,68

7

-

1,

201

-

3,54

9

-

5,

176

-


Tabl

e 2.

4. –

Sal

arie

s, O

vert

ime,

Hom

e O

wne

rs A

llow

ance

and

Med

ical

Ass

ista

nce

by s

alar

y ba

nds,

201

1/12

Sal

ary

band

s

Sal

arie

s O

verti

me

Hom

e O

wne

rs a

llow

ance

Med

ical

Ass

ista

nce

Am

ount

(R'0

00)

Sal

arie

s as

% o

f P

erso

nnel

Cos

tA

mou

nt

(R'0

00)

Ove

rtim

e as

% o

f P

erso

nnel

Cos

tA

mou

nt (R

'000

)H

OA

as %

of

Per

sonn

el C

ost

Am

ount

(R

'000

)M

edic

al A

ssis

tanc

e as

%

of P

erso

nnel

Cos

t

Low

er s

kille

d

(Lev

els

1-2)

90

2

0.

5 41

0.0

130

0.1

262

0.1

Ski

lled

(Lev

els

3-5)

4,

487

2.5

384

0.2

348

0.2

567

0.3

Hig

hly

skill

ed

prod

uctio

n

(Lev

els

6-8)

14

,017

7.7

646

0.4

805

0.4

1,43

2

0

.8

Hig

hly

skill

ed

supe

rvis

ion

(Lev

els

9-12

) 40

,899

22

.5

131

0.1

921

0.5

1,84

7

1

.0

Sen

ior

man

agem

ent

(Lev

els

13-1

6)

56,3

82

31.0

-

-

1,34

5

0.

7 1,

068

0.6

Tota

l11

6,68

7-

1,20

1-

3,54

9-

5,17

6-


EMPL

OYM

ENT

TAB

LE 3

.1 -

Empl

oym

ent a

nd V

acan

cies

by

Prog

ram

me

at e

nd o

f per

iod

Prog

ram

me

Num

ber o

f Po

sts

Num

ber

of P

osts

Fi

lled

Vaca

ncy

Rat

eN

umbe

r of P

osts

Fill

ed

Add

ition

al to

the

Esta

blis

hmen

t

Pro

gram

me

1: A

dmin

istra

tion,

Per

man

ent

247

212

14.2

14

Pro

gram

me

2:H

uman

Res

ourc

e M

anag

emen

t& D

evel

opm

ent,

Per

man

ent

5044

120

Pro

gram

me

3: L

abou

r Rel

atio

ns &

Rem

uner

atio

n M

anag

emen

t, P

erm

anen

t 30

293.

30

Pro

gram

me

4: P

ublic

Sec

tor I

nfor

mat

ion

& C

omm

unic

atio

n Te

chno

logy

Man

agem

ent,

Per

man

ent

2213

40.9

0

Pro

gram

me

5: S

ervi

ce D

eliv

ery

and

Org

anis

atio

nal T

rans

form

atio

n an

d C

PS

I, P

erm

anen

t 81

7013

.64

Pro

gram

me

6: G

over

nanc

e an

d In

tern

atio

nal R

elat

ions

, Per

man

ent

6152

14.8

10

TOTA

L49

142

014

.528

TAB

LE 3

.2 -

Empl

oym

ent a

nd V

acan

cies

by

Sala

ry B

and

at e

nd o

f per

iod

Sala

ry B

and

Num

ber o

f Po

sts

Num

ber

of P

osts

Fi

lled

Vaca

ncy

Rat

eN

umbe

r of P

osts

Fill

ed

Add

ition

al to

the

Esta

blis

hmen

t

Low

er s

kille

d (L

evel

s 1-

2), P

erm

anen

t 16

156.

31

Ski

lled

(Lev

els

3-5)

, Per

man

ent

6456

12.5

5

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8), P

erm

anen

t 12

411

011

.310

Hig

hly

skill

ed s

uper

visi

on (L

evel

s 9-

12),

Per

man

ent

174

154

11.5

5

Sen

ior m

anag

emen

t (Le

vels

13-

16),

Per

man

ent

113

8524

.87

TOTA

L49

142

014

.528


TAB

LE 3

.3 -

Empl

oym

ent a

nd V

acan

cies

by

Crit

ical

Occ

upat

ion

at e

nd o

f per

iod

Crit

ical

Occ

upat

ions

Num

ber o

f Po

sts

Num

ber

of P

osts

Fi

lled

Vaca

ncy

Rat

eN

umbe

r of P

osts

Fill

ed

Add

ition

al to

the

Esta

blis

hmen

t

HR

rel

ated

(HR

, HR

MD

, LR

RM

)11

595

17.4

95

ITM

rela

ted

(PS

ICTM

)34

2414

24

Sen

ior m

anag

ers,

Per

man

ent

106

8024

.580

Fina

nce

rela

ted,

(CFO

)30

2810

28

TOTA

L28

522

720

.422

7

EVA

LUAT

ION

TAB

LE 4

.1 -

Job

Eval

uatio

n

Sala

ry B

and

Num

ber o

f Po

sts

Num

ber

of J

obs

Eval

uate

d

% o

f Po

sts

Eval

uate

d

Num

ber

of P

osts

U

pgra

ded

% o

f Upg

rade

d Po

sts

Eval

uate

d

Num

ber

of P

osts

D

owng

rade

d

% o

f Dow

ngra

ded

Post

s Ev

alua

ted

Low

er s

kille

d (L

evel

s 1-

2)

160

00

00

0

Con

tract

(Lev

els

1-2)

0

00

00

00

Con

tract

(Lev

els

3-5)

0

00

00

00

Con

tract

(Lev

els

6-8)

0

00

00

00

Con

tract

(Lev

els

9-12

) 0

00

00

00

Con

tract

(Ban

d A

) 0

00

00

00

Con

tract

(Ban

d B

) 0

00

00

00

Ski

lled

(Lev

els

3-5)

63

00

00

00

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8)

115

00

00

00

Hig

hly

skill

ed s

uper

visi

on (L

evel

s 9-

12)

167

63.

60

00

0

Sen

ior M

anag

emen

t Ser

vice

Ban

d A

(Ls1

3)67

710

.40

00

0

Sen

ior M

anag

emen

t Ser

vice

Ban

d B

(L14

)31

26.

50

00

0

Sen

ior M

anag

emen

t Ser

vice

Ban

d C

(L15

)7

114

.30

01

100

Sen

ior M

anag

emen

t Ser

vice

Ban

d D

(L16

)1

110

01

100

00

TOTA

L46

717

3.6

15.

91

5.9


TAB

LE 4

.2 -

Profi

le o

f em

ploy

ees

who

se p

ositi

ons

wer

e up

grad

ed d

ue to

thei

r pos

ts b

eing

upg

rade

d

Ben

efici

arie

sA

fric

anA

sian

Col

oure

dW

hite

Tota

l

Fem

ale

00

00

0

Mal

e 0

00

00

Tota

l 0

00

00

Em

ploy

ees

with

a D

isab

ility

0

00

00

TAB

LE 4

.3 -

Empl

oyee

s w

hose

sal

ary

leve

l exc

eed

the

grad

e de

term

ined

by

Job

Eval

uatio

n

Occ

upat

ion

Num

ber o

f Em

ploy

ees

Job

Eval

uatio

n Le

vel

Rem

uner

atio

n Le

vel

Rea

son

for

Dev

iatio

nN

o of

Em

ploy

ees

in D

ept

xxx

00

00

0

xxx

00

00

0

Tota

l 0

00

00

Per

cent

age

of T

otal

Em

ploy

men

t 0

00

00

TAB

LE 4

.4 -

Profi

le o

f em

ploy

ees

who

se s

alar

y le

vel e

xcee

ded

the

grad

e de

term

ined

by

job

eval

uatio

n [i.

t.o. P

SR 1

.V.C

.3]

Ben

efici

arie

sA

fric

anA

sian

Col

oure

dW

hite

Tota

l

Fem

ale

00

00

0

Mal

e 0

00

00

Tota

l 0

00

00

Em

ploy

ees

with

a D

isab

ility

0

00

00


EMPL

OYE

E C

HA

NG

ES

TAB

LE 5

.1 -

Ann

ual T

urno

ver R

ates

by

Sala

ry B

and

Sala

ry B

and

Empl

oym

ent a

t B

egin

ning

of

Perio

d (A

pril

2011

)A

ppoi

ntm

ents

Term

inat

ions

Turn

over

Rat

e

Low

er s

kille

d (L

evel

s 1-

2), P

erm

anen

t 14

01

7.1

Ski

lled

(Lev

els

3-5)

, Per

man

ent

3910

1333

.3

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8), P

erm

anen

t 95

1311

11.6

Hig

hly

skill

ed s

uper

visi

on (L

evel

s 9-

12),

Per

man

ent

140

129

6.4

L13

Sen

ior M

anag

emen

t Ser

vice

Ban

d A

, Per

man

ent

553

610

.9

L14

Sen

ior M

anag

emen

t Ser

vice

Ban

d B

, Per

man

ent

243

28.

3

L15

Sen

ior M

anag

emen

t Ser

vice

Ban

d C

, Per

man

ent

81

337

.5

L16

Sen

ior M

anag

emen

t Ser

vice

Ban

d D

, Per

man

ent

10

110

0

Con

tract

(Lev

els

1-2)

,0

60

0

Con

tract

(Lev

els

3-5)

, 11

104

36.4

Con

tract

(Lev

els

6-8)

, 12

46

50

Con

tract

(Lev

els

9-12

),8

11

12.5

L13

Con

tract

(Ban

d A

),1

02

200

L14

Con

tract

(Ban

d B

),1

11

100

L15

Con

tract

(Ban

d C

), 1

03

300

L16

Con

tract

(Ban

d D

), 1

10

0

TOTA

L41

165

6315

.3


TAB

LE 5

.2 -

Ann

ual T

urno

ver R

ates

by

Crit

ical

Occ

upat

ion

1 A

pril

2011

Occ

upat

ion

Empl

oym

ent a

t B

egin

ning

of

Perio

d (A

pril

2011

)A

ppoi

ntm

ents

Term

inat

ions

Turn

over

Rat

e

HR

rel

ated

(HR

, HR

MD

, LR

RM

)11

54

54.

3IT

M re

late

d (P

SIC

TM)

242

312

.5S

enio

r man

ager

s, P

erm

anen

t 88

213

14.8

Fina

nce

rela

ted,

(CFO

)30

79

30TO

TAL

257

1530

11.7

TAB

LE 5

.3 -

Rea

sons

why

sta

ff ar

e le

avin

g th

e de

part

men

t

Term

inat

ion

Type

Num

ber

Perc

enta

ge o

f Tot

al

Res

igna

tions

Perc

enta

ge o

f To

tal E

mpl

oym

ent

Tota

lTo

tal

Empl

oym

ent

Dea

th, P

erm

anen

t 2

3.2

0.5

6340

5

Res

igna

tion,

Per

man

ent

1422

.23.

563

405

Exp

iry o

f con

tract

, Per

man

ent

1320

.63.

263

405

Tran

sfer

s, P

erm

anen

t 27

42.9

6.7

6340

5

Dis

char

ged

due

to il

l hea

lth, P

erm

anen

t 0

00

6340

5

Dis

mis

sal-m

isco

nduc

t, P

erm

anen

t 1

1.6

0.2

6340

5

Ret

irem

ent,

Per

man

ent

23.

20.

563

405

Oth

er, P

erm

anen

t 4

6.3

163

405

TOTA

L63

100

15.6

6340

5

Res

igna

tions

as

% o

f Em

ploy

men

t0.

02%


TAB

LE 5

.4 -

Gra

ntin

g of

Em

ploy

ee In

itiat

ed S

ever

ance

Pac

kage

s

Cat

egor

yN

o of

app

licat

ions

re

ceiv

edN

o of

app

licat

ions

re

ferr

ed to

the

MPS

A

No

of a

pplic

atio

ns

supp

orte

d by

M

PSA

No

of

Pack

ages

ap

prov

ed b

y de

part

men

t

Low

er S

kille

d (S

alar

y Le

vel 1

-2)

00

00

Ski

lled

(Sal

ary

Leve

l 3-5

) 0

00

0

Hig

hly

Ski

lled

Pro

duct

ion

(Sal

ary

Leve

l 6-8

) 0

00

0

Hig

hly

Ski

lled

Pro

duct

ion

(Sal

ary

Leve

l 9-1

2)

00

00

Sen

ior M

anag

emen

t (S

alar

y Le

vel 1

3 an

d hi

gher

) 0

00

0

TOTA

L 0

00

0

TAB

LE 5

.5 -

Prom

otio

ns b

y C

ritic

al O

ccup

atio

n

Occ

upat

ion

Empl

oym

ent a

t B

egin

ning

of

Perio

d (A

pril

2011

)

Prom

otio

ns to

ano

ther

Sa

lary

Lev

el

Sala

ry L

evel

Pr

omot

ions

as

a %

of E

mpl

oym

ent

Prog

ress

ions

to

ano

ther

N

otch

with

in

Sala

ry L

evel

Not

ch

prog

ress

ions

as

a %

of

Empl

oym

ent

HR

rel

ated

(HR

, HR

MD

, LR

RM

115

76.

11

ITM

rela

ted

(PS

ICTM

)24

00

0

Sen

ior m

anag

ers,

88

012

0

Fina

nce

rela

ted,

(CFO

)30

22

0

TOTA

L25

79

3.5

1


TAB

LE 5

.6 -

Prom

otio

ns b

y Sa

lary

Ban

d

Sala

ry B

and

Empl

oym

ent a

t B

egin

ning

of

Perio

d (A

pril

2011

)

Prom

otio

ns to

ano

ther

Sa

lary

Lev

el

Sala

ry L

evel

Pr

omot

ions

as

a %

of E

mpl

oym

ent

Prog

ress

ions

to

ano

ther

N

otch

with

in

Sala

ry L

evel

Not

ch

prog

ress

ions

as

a %

of

Empl

oym

ent

Low

er s

kille

d (L

evel

s 1-

2),

140

00

0

Ski

lled

(Lev

els

3-5)

, 39

00

00

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8),

952

2.1

11.

1

Hig

hly

skill

ed s

uper

visi

on (L

evel

s 9-

12),

140

75

00

Sen

ior m

anag

emen

t (Le

vels

13-

16),

880

00

0

Con

tract

(Lev

els

3-5)

, 11

00

00

Con

tract

(Lev

els

6-8)

, 12

00

00

Con

tract

(Lev

els

9-12

),8

00

00

Con

tract

(Lev

els

13-1

6),

40

00

0

TOTA

L41

19

2.2

10.

2


TAB

LE 5

.6 -

Prom

otio

ns b

y Sa

lary

Ban

d

Sala

ry B

and

Empl

oym

ent a

t B

egin

ning

of

Perio

d (A

pril

2011

)

Prom

otio

ns to

ano

ther

Sa

lary

Lev

el

Sala

ry L

evel

Pr

omot

ions

as

a %

of E

mpl

oym

ent

Prog

ress

ions

to

ano

ther

N

otch

with

in

Sala

ry L

evel

Not

ch

prog

ress

ions

as

a %

of

Empl

oym

ent

Low

er s

kille

d (L

evel

s 1-

2),

140

00

0

Ski

lled

(Lev

els

3-5)

, 39

00

00

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8),

952

2.1

11.

1

Hig

hly

skill

ed s

uper

visi

on (L

evel

s 9-

12),

140

75

00

Sen

ior m

anag

emen

t (Le

vels

13-

16),

880

00

0

Con

tract

(Lev

els

3-5)

, 11

00

00

Con

tract

(Lev

els

6-8)

, 12

00

00

Con

tract

(Lev

els

9-12

),8

00

00

Con

tract

(Lev

els

13-1

6),

40

00

0

TOTA

L41

19

2.2

10.

2

EMPL

OYE

E EQ

UIT

YTA

BLE

6.1

- To

tal n

umbe

r of E

mpl

oyee

s (in

cl. E

mpl

oyee

s w

ith d

isab

ilitie

s) p

er O

ccup

atio

nal C

ateg

ory

(SA

SCO

)

Occ

upat

iona

l Cat

egor

ies

Mal

e,

Afr

ican

Mal

e,

Col

oure

dM

ale,

In

dian

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale

Col

oure

dFe

mal

e,

Indi

an

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

L13-

16 L

egis

lato

rs, s

enio

r offi

cial

s an

d m

anag

ers,

Per

man

ent

355

444

618

42

246

80

L9 -

12 P

rofe

ssio

nals

, Per

man

ent

531

155

1664

24

708

149

L6 -

8 Te

chni

cian

s an

d as

soci

ate

prof

essi

onal

s, P

erm

anen

t 21

10

221

713

377

510

5

L3 -

5 C

lerk

s, P

erm

anen

t 31

10

320

240

024

056

L2 E

lem

enta

ry o

ccup

atio

ns,

Per

man

ent

50

05

010

00

100

15

TOTA

L14

58

515

823

187

99

205

1940

5

M

ale,

A

fric

anM

ale,

C

olou

red

Mal

e,

Indi

an

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale,

C

olou

red

Fem

ale,

In

dian

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

Em

ploy

ees

with

dis

abili

ties

21

03

04

00

41

8


TAB

LE 6

.2 -

Tota

l num

ber o

f Em

ploy

ees

(incl

. Em

ploy

ees

with

dis

abili

ties)

per

Occ

upat

iona

l Ban

ds

Occ

upat

iona

l Ban

dsM

ale,

A

fric

anM

ale,

C

olou

red

Mal

e,

Indi

an

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

al

Col

oure

dFe

mal

e,

Indi

an

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

L15-

16 T

op M

anag

emen

t, P

erm

anen

t 3

01

30

01

02

05

L13-

14 S

enio

r Man

agem

ent,

Per

man

ent

323

323

718

32

155

73

L9-1

2 P

rofe

ssio

nally

qua

lified

and

ex

perie

nced

spe

cial

ists

and

mid

-m

anag

emen

t, P

erm

anen

t 53

31

6616

642

477

815

1

L6-8

Ski

lled

tech

nica

l and

ac

adem

ical

ly q

ualifi

ed w

orke

rs,

juni

or m

anag

emen

t, su

perv

isor

s,

fore

men

, Per

man

ent

211

019

071

33

736

105

L3-5

Sem

i-ski

lled

and

disc

retio

nary

de

cisi

on m

akin

g, P

erm

anen

t 31

10

290

240

013

056

L2 U

nski

lled

and

defin

ed d

ecis

ion

mak

ing,

Per

man

ent

50

03

010

00

130

15

Con

tract

(Sen

ior M

anag

emen

t),

Per

man

ent

10

00

00

00

01

2

Con

tract

(Pro

fess

iona

lly q

ualifi

ed),

Per

man

ent

10

00

00

00

00

1

Con

tract

(Ski

lled

tech

nica

l),

Per

man

ent

10

00

03

00

00

4

Con

tract

(Sem

i-ski

lled)

, Per

man

ent

40

00

06

00

00

10

Con

tract

(Uns

kille

d), P

erm

anen

t 3

00

00

30

00

06

TOTA

L15

58

515

823

199

99

193

2042

8


TAB

LE 6

.3 -

Rec

ruitm

ent

Occ

upat

iona

l Ban

dsM

ale,

A

fric

anM

ale,

C

olou

red

Mal

e,

Indi

an

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale,

C

olou

red

Fem

ale,

In

dian

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

Pro

fess

iona

lly q

ualifi

ed a

nd

expe

rienc

ed s

peci

alis

ts a

nd m

id-

man

agem

ent,

Per

man

ent

70

18

05

00

50

13

Ski

lled

tech

nica

l and

aca

dem

ical

ly

qual

ified

wor

kers

, jun

ior

man

agem

ent,

supe

rvis

ors,

fo

rem

en, P

erm

anen

t 2

00

20

100

010

113

Sem

i-ski

lled

and

disc

retio

nary

de

cisi

on m

akin

g, P

erm

anen

t 6

00

60

50

05

011

Con

tract

(Sen

ior M

anag

emen

t),

Per

man

ent

32

16

01

10

21

8

Con

tract

(Pro

fess

iona

lly q

ualifi

ed),

Per

man

ent

10

01

00

00

00

1

Con

tract

(Ski

lled

tech

nica

l),

Per

man

ent

10

01

03

00

30

4

Con

tract

(Sem

i-ski

lled)

, Per

man

ent

40

04

06

00

60

10

Con

tract

(Uns

kille

d), P

erm

anen

t 3

00

30

30

03

06

TOTA

L27

22

310

331

034

266

M

ale,

A

fric

anM

ale,

C

olou

red

Mal

e,

Indi

an

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale,

C

olou

red

Fem

ale,

In

dian

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

No

data

0

00

00

00

00

00


TAB

LE 6

.4 -

Prom

otio

ns

Occ

upat

iona

l Ban

dsM

ale,

A

fric

anM

ale,

C

olou

red

Mal

e,

Indi

an

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale,

C

olou

red

Fem

ale,

In

dian

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

L15-

16 T

op M

anag

emen

t, P

erm

anen

t 0

00

00

00

00

00

L13-

14 S

enio

r Man

agem

ent,

Per

man

ent

00

00

00

00

00

0L9

-12

Pro

fess

iona

lly q

ualifi

ed a

nd

expe

rienc

ed s

peci

alis

ts a

nd m

id-

man

agem

ent,

Per

man

ent

40

04

01

00

11

6L6

-8 S

kille

d te

chni

cal a

nd

acad

emic

ally

qua

lified

wor

kers

, ju

nior

man

agem

ent,

supe

rvis

ors,

fo

rem

en, P

erm

anen

t 1

00

10

20

02

03

L3-5

Sem

i-ski

lled

and

disc

retio

nary

de

cisi

on m

akin

g, P

erm

anen

t 0

00

00

00

00

00

L2 U

nski

lled

and

defin

ed d

ecis

ion

mak

ing,

Per

man

ent

00

00

00

00

00

0C

ontra

ct (T

op M

anag

emen

t),

Per

man

ent

00

00

00

00

00

0C

ontra

ct (S

enio

r Man

agem

ent),

P

erm

anen

t 0

00

00

00

00

00

Con

tract

(Pro

fess

iona

lly q

ualifi

ed),

Per

man

ent

00

00

00

00

00

0C

ontra

ct (S

kille

d te

chni

cal),

P

erm

anen

t 0

00

00

00

00

00

TOTA

L5

00

50

30

03

19

M

ale,

A

frica

nM

ale,

C

olou

red

Mal

e,

Indi

an

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afri

can

Fem

ale

Col

oure

dFe

mal

e,

Indi

an

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

Em

ploy

ees

with

dis

abili

ties

00

00

00

00

00

0


TAB

LE 6

.5 -

Term

inat

ions

Occ

upat

iona

l Ban

dsM

ale,

A

fric

anM

ale,

C

olou

red

Mal

e,

Indi

an

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale,

C

olou

red

Fem

ale,

In

dian

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

L15-

16 T

op M

anag

emen

t, P

erm

anen

t 2

00

20

01

01

04

L13-

14 S

enio

r Man

agem

ent,

Per

man

ent

30

03

11

10

20

6L9

-12

Pro

fess

iona

lly q

ualifi

ed a

nd

expe

rienc

ed s

peci

alis

ts a

nd m

id-

man

agem

ent,

Per

man

ent

30

03

05

10

60

9L6

-8 S

kille

d te

chni

cal a

nd

acad

emic

ally

qua

lified

wor

kers

, ju

nior

man

agem

ent,

supe

rvis

ors,

fo

rem

en, P

erm

anen

t 0

10

10

90

09

111

L3-5

Sem

i-ski

lled

and

disc

retio

nary

de

cisi

on m

akin

g, P

erm

anen

t 7

00

70

40

04

011

L2 U

nski

lled

and

defin

ed d

ecis

ion

mak

ing,

Per

man

ent

00

00

02

00

20

2C

ontra

ct (T

op M

anag

emen

t),

Per

man

ent

01

01

00

00

00

1C

ontra

ct (S

enio

r Man

agem

ent),

P

erm

anen

t 0

00

00

00

00

00

Con

tract

(Pro

fess

iona

lly q

ualifi

ed),

Per

man

ent

00

00

00

00

00

0C

ontra

ct (S

kille

d te

chni

cal),

P

erm

anen

t 0

00

00

00

00

00

Con

tract

(Sem

i-ski

lled)

, Per

man

ent

10

00

02

00

00

3

Con

tract

(Uns

kille

d), P

erm

anen

t 0

00

00

00

00

00

TOTA

L16

20

171

233

024

147


TAB

LE 6

.6 -

Dis

cipl

inar

y A

ctio

n

Dis

cipl

inar

y ac

tion

Mal

e,

Afr

ican

Mal

e,

Col

oure

dM

ale,

In

dian

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale,

C

olou

red

Fem

ale,

In

dian

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

TOTA

L10

00

100

52

18

119

TOTA

L10

00

100

52

18

119

TAB

LE 6

.7 -

Skill

s D

evel

opm

ent

Occ

upat

iona

l Cat

egor

ies

Mal

e,

Afr

ican

Mal

e,

Col

oure

dM

ale,

In

dian

Mal

e,

Tota

l B

lack

s

Mal

e,

Whi

teFe

mal

e,

Afr

ican

Fem

ale,

C

olou

red

Fem

ale,

In

dian

Fem

ale,

To

tal

Bla

cks

Fem

ale,

W

hite

Tota

l

L13-

16 L

egis

lato

rs, S

enio

r O

ffici

als

and

Man

ager

s 14

32

193

32

05

229

L9-1

2 P

rofe

ssio

nals

33

01

345

121

215

155

L6-8

Te

chni

cian

s an

d A

ssoc

iate

P

rofe

ssio

nals

11

00

110

492

152

063

L3-5

Cle

rks

90

09

014

00

140

23

Ser

vice

and

Sal

es W

orke

rs

00

00

00

00

00

0

Ski

lled

Agr

icul

ture

an

d Fi

sher

y W

orke

rs

00

00

00

00

00

0

Cra

ft an

d re

late

d Tr

ades

Wor

kers

0

00

00

00

00

00

Pla

nt a

nd M

achi

ne O

pera

tors

and

A

ssem

bler

s 0

00

00

00

00

00

L2 E

lem

enta

ry O

ccup

atio

ns

80

00

09

00

90

17

TOTA

L 75

33

738

875

395

318

7

Em

ploy

ees

with

dis

abili

ties

10

00

02

00

01

4


TAB

LE 7

.1 -

Perf

orm

ance

Rew

ards

by

Rac

e, G

ende

r and

Dis

abili

ty

Dem

ogra

phic

sN

umbe

r of

Ben

efici

arie

sTo

tal E

mpl

oym

ent

Perc

enta

ge o

f Tot

al

Empl

oym

ent

Cos

t (R

'000

)Av

erag

e C

ost p

er

Ben

efici

ary

(R)

Afri

can,

Fem

ale

9720

148

.320

977.

3421

6 26

1

Afri

can,

Mal

e 50

154

32.5

2509

3.21

501

864

Asi

an, F

emal

e 6

1060

145

24 1

67

Asi

an, M

ale

16

16.7

3434

000

Col

oure

d, F

emal

e 5

955

.679

15 8

00

Col

oure

d, M

ale

38

37.5

5418

000

Tota

l Bla

cks,

Fem

ale

108

214

50.5

113

1 04

6

Tota

l Bla

cks,

Mal

e 54

162

33.3

641

11 8

70

Whi

te, F

emal

e 12

1963

.222

819

000

Whi

te, M

ale

1424

58.3

279

19 9

29

Em

ploy

ees

with

a d

isab

ility

2

540

49 9

3824

969

TOTA

L 18

842

443

.49

97 5

8151

9048

TAB

LE 7

.2 -

Perf

orm

ance

Rew

ards

by

Sala

ry B

and

for P

erso

nnel

bel

ow S

enio

r Man

agem

ent S

ervi

ce

Sala

ry B

and

Num

ber o

f B

enefi

ciar

ies

Tota

l Em

ploy

men

tPe

rcen

tage

of T

otal

Em

ploy

men

tC

ost (

R'0

00)

Aver

age

Cos

t per

B

enefi

ciar

y (R

)

Low

er s

kille

d (L

evel

s 1-

2)

813

61.5

222

750

Ski

lled

(Lev

els

3-5)

22

5837

.967

3 04

5

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8)

6011

751

.327

292.

4245

4 87

4

Hig

hly

skill

ed s

uper

visi

on

(Lev

els

9-12

) 79

158

5018

903

239

280

Con

tract

(Lev

els

1-2)

0

00

00

Con

tract

(Lev

els

3-5)

1

1010

00

Con

tract

(Lev

els

6-8)

2

1118

.229

14 5

00

Con

tract

(Lev

els

9-12

) 1

119.

127

27 0

00

Per

iodi

cal R

emun

erat

ion

06

00

0

Abn

orm

al A

ppoi

ntm

ent

026

00

0

TOTA

L17

341

042

.246

340.

5526

7 86

4


TAB

LE 7

.3 -

Perf

orm

ance

Rew

ards

by

Crit

ical

Occ

upat

ion

Crit

ical

Occ

upat

ions

Num

ber o

f B

enefi

ciar

ies

Tota

l Em

ploy

men

tPe

rcen

tage

of T

otal

Em

ploy

men

tC

ost (

R'0

00)

Aver

age

Cos

t per

B

enefi

ciar

y (R

)

Fina

nce

man

agem

ent r

elat

ed

1322

59.1

1 18

908

9 14

6 79

6H

uman

reso

urce

s re

late

d 80

169

47.3

2 81

5 24

335

190

538

Info

rmat

ion

tech

nolo

gy

rela

ted

48

5053

564

13 3

91 1

15S

enio

r man

ager

s 15

8817

493

245

32 8

82 9

68TO

TAL

112

287

393

480

960

31 0

80 0

03

SMS

Ban

dN

umbe

r of

Ben

efici

arie

sTo

tal

Empl

oym

ent

Perc

enta

ge

of T

otal

Em

ploy

men

t

Cos

t (R

'000

)

Aver

age

Cos

t pe

r Ben

efici

ary

(R)

% o

f SM

S W

age

Bill

Pers

onne

l Cos

t SM

S (R

'000

)

Ban

d A

651

11.8

170

2838

310

017

0

Ban

d B

9

3129

323

3587

810

032

3

Ban

d C

0

50

00

00

Ban

d D

0

10

00

00

TOTA

L15

8817

493

3288

010

049

3

TAB

LE 8

.1 -

Fore

ign

Wor

kers

by

Sala

ry B

and

Sala

ry B

and

Empl

oym

ent

at B

egin

ning

Pe

riod

Perc

enta

ge

of T

otal

Empl

oym

ent

at E

nd o

f Pe

riod

Perc

enta

ge

of T

otal

Cha

nge

in

Empl

oym

ent

Perc

enta

ge

of T

otal

Tota

l Em

ploy

men

t at

Beg

inni

ng

of P

erio

d

Tota

l Em

ploy

men

t at

End

of

Perio

d

Tota

l C

hang

e in

Em

ploy

men

t

Hig

hly

skill

ed

supe

rvis

ion

(Lev

els

9-12

) 1

100

110

00

01

10

Sen

ior m

anag

emen

t (L

evel

s 13

-16)

1

100

110

00

01

10

TOTA

L2

100

210

00

02

20


TAB

LE 8

.2 -

Fore

ign

Wor

kers

by

Maj

or O

ccup

atio

n

Maj

or O

ccup

atio

nEm

ploy

men

t at

Beg

inni

ng

Perio

d

Perc

enta

ge

of T

otal

Empl

oym

ent

at E

nd o

f Pe

riod

Perc

enta

ge o

f To

tal

Cha

nge

in

Empl

oym

ent

Perc

enta

ge

of T

otal

Tota

l Em

ploy

men

t at

Beg

inni

ng

of P

erio

d

Tota

l Em

ploy

men

t at

End

of

Perio

d

Tota

l C

hang

e in

Em

ploy

men

t

Pro

fess

iona

ls a

nd

man

ager

s 1

100

110

00

01

10

TOTA

L1

100

110

00

01

10

TAB

LE 9

.1 -

Sick

Lea

ve fo

r Jan

201

1 to

Dec

201

1

Sala

ry B

and

Tota

l D

ays

% D

ays

with

M

edic

al

Cer

tifica

tion

Num

ber o

f Em

ploy

ees

usin

g Si

ck

Leav

e

% o

f Tot

al

Empl

oyee

s us

ing

Sick

Le

ave

Aver

age

Day

s pe

r Em

ploy

ee

Estim

ated

Cos

t (R

'000

)

Tota

l num

ber

of E

mpl

oyee

s us

ing

Sick

Lea

ve

Tota

l num

ber

of d

ays

with

m

edic

al

cert

ifica

tion

Low

er s

kille

d (L

evel

s 1-

2)

101

102

134.

58

24 9

75.2

328

710

3

Ski

lled

(Lev

els

3-5)

22

790

.742

14.6

583

324

.08

287

206

Hig

hly

skill

ed

prod

uctio

n (L

evel

s 6-

8)

552

71.4

9131

.76

304

348.

0828

739

4

Hig

hly

skill

ed

supe

rvis

ion

(Lev

els

9-12

) 56

277

9733

.86

679

028.

5628

743

3

Sen

ior m

anag

emen

t (L

evel

s 13

-16)

25

771

.644

15.3

650

7 56

6.06

287

184

TOTA

L1

699

0.2

287

100

61

599

242.

0128

74


TAB

LE 9

.2 -

Dis

abili

ty L

eave

(Tem

pora

ry a

nd P

erm

anen

t) fo

r Jan

201

1 to

Dec

201

1

Sala

ry B

and

Tota

l Day

s%

Day

s w

ith

Med

ical

C

ertifi

catio

n

Num

ber o

f Em

ploy

ees

usin

g D

isab

ility

Lea

ve

% o

f Tot

al

Empl

oyee

s us

ing

Dis

abili

ty L

eave

Aver

age

Day

s pe

r Em

ploy

ee

Estim

ated

C

ost (

R'0

00)

Tota

l num

ber

of d

ays

with

m

edic

al

cert

ifica

tion

Tota

l num

ber

of E

mpl

oyee

s us

ing

Dis

abili

ty

Leav

e

Ski

lled

(Lev

els

3-5)

15

100

12.

715

5 55

7.46

156

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8)

710

01

0.1

73

729

Hig

hly

skill

ed s

uper

visi

on (L

evel

s 9-

12)

291

100

40

7325

9 15

7.38

291

37

TOTA

L31

310

06

052

264

717.

8431

313

90

TAB

LE 9

.3 -

Ann

ual L

eave

for J

an 2

011

to D

ec 2

011

Sala

ry B

and

Tota

l Day

s Ta

ken

Aver

age

days

per

Em

ploy

eeN

umbe

r of E

mpl

oyee

s w

ho to

ok le

ave

Low

er s

kille

d (L

evel

s 1-

2)

276

2014

Ski

lled

(Lev

els

3-5)

78

818

43

Hig

hly

skill

ed p

rodu

ctio

n (L

evel

s 6-

8)

1 84

518

104

Hig

hly

skill

ed s

uper

visi

on (L

evel

s 9-

12)

2 82

419

152

Sen

ior m

anag

emen

t (Le

vels

13-

16)

1 49

918

83

TOTA

L7

232

1839

6


TAB

LE 9

.5 -

Leav

e Pa

yout

s

Rea

son

Tota

l Am

ount

(R

'000

)N

umbe

r of

Empl

oyee

s

Aver

age

Paym

ent p

er

Empl

oyee

(R)

Leav

e pa

yout

for 2

011/

12 d

ue to

non

-util

isat

ion

of le

ave

for t

he p

revi

ous

cycl

e 24

2 56

6.45

1417

326

175

Cap

ped

leav

e pa

yout

s on

term

inat

ion

of s

ervi

ce fo

r 201

1/12

22

773

.88

45

693

470

Cur

rent

leav

e pa

yout

on

term

inat

ion

of s

ervi

ce fo

r 201

1/12

29

9 22

2.3

358

549

209

TOTA

L56

4 56

2.63

5310

652

125

Sen

ior m

anag

emen

t (Le

vels

13-

16)

44

451

1 54

534

TOTA

L88

6562

.81

8865

6345

11

545

34

TAB

LE 9

.5 -

Leav

e Pa

yout

sR

easo

nTo

tal A

mou

nt

(R'0

00)

Num

ber o

f Em

ploy

ees

Aver

age

Paym

ent p

er

Empl

oyee

(R)

Leav

e pa

yout

for 2

011/

12 d

ue to

non

-util

isat

ion

of le

ave

for t

he p

revi

ous

cycl

e 24

315

16 2

00C

appe

d le

ave

payo

uts

on te

rmin

atio

n of

ser

vice

for 2

011/

12

388

2217

636

Cur

rent

leav

e pa

yout

s on

term

inat

ion

of s

ervi

ce fo

r 201

1/12

21

131

615

TOTA

L65

250

13 0

40

HIV

/AID

STA

BLE

10.

1 - S

teps

take

n to

redu

ce th

e ris

k of

occ

upat

iona

l exp

osur

eU

nits

/cat

egor

ies

of e

mpl

oyee

s id

entifi

ed to

be

at h

igh

risk

of c

ontr

actin

g H

IV &

rela

ted

dise

ases

(if a

ny)

Key

ste

ps ta

ken

to re

duce

the

risk

The

wor

kpla

ce d

oes

not e

xpos

e em

ploy

ees

to H

IV/A

IDS

infe

ctio

nsN

/A


TAB

LE 1

0.2

- Det

ails

of H

ealth

Pro

mot

ion

and

HIV

/AID

S Pr

ogra

mm

es [t

ick

Yes/

No

and

prov

ide

requ

ired

info

rmat

ion]

Que

stio

nYe

sN

oD

etai

ls, i

f yes

1. H

as th

e de

partm

ent d

esig

nate

d a

mem

ber o

f the

SM

S to

impl

emen

t the

pro

visi

ons

cont

aine

d in

Par

t VI E

of

Cha

pter

1 o

f the

Pub

lic S

ervi

ce R

egul

atio

ns, 2

001?

If s

o, p

rovi

de h

er/h

is n

ame

and

posi

tion.

Ye

s

Non

e

2. D

oes

the

depa

rtmen

t hav

e a

dedi

cate

d un

it or

hav

e yo

u de

sign

ated

spe

cific

sta

ff m

embe

rs to

pro

mot

e he

alth

an

d w

ell b

eing

of y

our e

mpl

oyee

s? If

so,

indi

cate

the

num

ber o

f em

ploy

ees

who

are

invo

lved

in th

is ta

sk a

nd th

e an

nual

bud

get t

hat i

s av

aila

ble

for t

his

purp

ose.

Yes

2

peop

leR

144

,000

3. H

as th

e de

partm

ent i

ntro

duce

d an

Em

ploy

ee A

ssis

tanc

e or

Hea

lth P

rom

otio

n P

rogr

amm

e fo

r you

r em

ploy

ees?

If

so, i

ndic

ate

the

key

elem

ents

/ser

vice

s of

the

prog

ram

me.

Ye

sH

CT'

s an

d S

cree

ning

s ar

e co

nduc

ted

on a

con

tinio

us

basi

s

4. H

as th

e de

partm

ent e

stab

lishe

d (a

) com

mitt

ee(s

) as

cont

empl

ated

in P

art V

I E.5

(e) o

f Cha

pter

1 o

f the

P

ublic

Ser

vice

Reg

ulat

ions

, 200

1? If

so,

ple

ase

prov

ide

the

nam

es o

f the

mem

bers

of t

he c

omm

ittee

and

the

stak

ehol

der(

s) th

at th

ey re

pres

ent.

N

oTo

be

rees

tabl

ishe

d

5. H

as th

e de

partm

ent r

evie

wed

the

empl

oym

ent p

olic

ies

and

prac

tices

of y

our d

epar

tmen

t to

ensu

re th

at th

ese

do

not u

nfai

rly d

iscr

imin

ate

agai

nst e

mpl

oyee

s on

the

basi

s of

thei

r HIV

sta

tus?

If s

o, li

st th

e em

ploy

men

t pol

icie

s/pr

actic

es s

o re

view

ed.

No

Wor

k pl

ace

HIV

/AID

S p

olic

y to

be

deve

lope

d

6. H

as th

e de

partm

ent i

ntro

duce

d m

easu

res

to p

rote

ct H

IV-p

ositi

ve e

mpl

oyee

s or

thos

e pe

rcei

ved

to b

e H

IV-

posi

tive

from

dis

crim

inat

ion?

If s

o, li

st th

e ke

y el

emen

ts o

f the

se m

easu

res.

Ye

s

Sup

port

grou

ps a

re b

eing

in

itiat

ed fo

r the

affe

cted

and

in

fect

ed.

7. D

oes

the

depa

rtmen

t enc

oura

ge it

s em

ploy

ees

to u

nder

go V

olun

tary

Cou

nsel

ling

and

Test

ing?

If s

o, li

st th

e re

sults

that

you

hav

e ac

hiev

ed.

Yes

R

esul

ts a

chie

ved

8. H

as th

e de

partm

ent d

evel

oped

mea

sure

s/in

dica

tors

to m

onito

r & e

valu

ate

the

impa

ct o

f you

r hea

lth p

rom

otio

n pr

ogra

mm

e? If

so,

list

thes

e m

easu

res/

indi

cato

rs.

Yes

G

EM

S a

lway

s su

pplie

s th

e st

ats

afte

r eve

ry H

CT

and

Hea

lth s

cree

ning

s

LAB

OU

R R

ELAT

ION

S TA

BLE

11.

1 - C

olle

ctiv

e A

gree

men

ts

Sub

ject

Mat

ter

Dat

e

N/A


TAB

LE 1

1.2

- Mis

cond

uct a

nd D

isci

plin

e H

earin

gs F

inal

ised

Out

com

es o

f dis

cipl

inar

y he

arin

gsN

umbe

rPe

rcen

tage

of

Tota

lTo

tal

TOTA

L19

00

TAB

LE 1

1.3

- Typ

es o

f Mis

cond

uct A

ddre

ssed

and

Dis

cipl

inar

y H

earin

gs

Type

of m

isco

nduc

tN

umbe

rPe

rcen

tage

of

Tota

lTo

tal

Insu

bord

inat

ion

10

0R

emov

ing

Dep

t's e

quip

men

t with

out a

ppro

val

10

0R

efus

ing

to fo

llow

inst

ruct

ions

10

0Fa

ilure

to fo

llow

cor

rect

pro

cedu

res

20

0N

ot re

turn

ing

to th

e O

ffice

10

0U

nacc

epta

ble

beha

viou

r3

00

Irreg

ular

exp

endi

ture

10TO

TAL

190

0

TAB

LE 1

1.4

- Grie

vanc

es L

odge

d

Num

ber o

f grie

vanc

es a

ddre

ssed

Num

ber

Perc

enta

ge o

f To

tal

Tota

l

TOTA

L10

00

TAB

LE 1

1.5

- Dis

pute

s Lo

dged

Num

ber o

f dis

pute

s ad

dres

sed

Num

ber

Perc

enta

ge o

f to

tal

Uph

eld

00

0D

ism

isse

d 0

00

TOTA

L 0

00


TAB

LE 1

1.6

- Str

ike

Act

ions

Strik

e A

ctio

nsN

umbe

r Pe

rcen

tage

of

Tota

lTo

tal n

umbe

r of p

erso

n w

orki

ng d

ays

lost

3

00

Tota

l cos

t(R'0

00) o

f wor

king

day

s lo

st

2 15

9.41

00

Am

ount

(R'0

00) r

ecov

ered

as

a re

sult

of n

o w

ork

no p

ay

2 15

9.41

00

TAB

LE 1

1.7

- Pre

caut

iona

ry S

uspe

nsio

nsPr

ecau

tiona

ry S

uspe

nsio

nsN

umbe

rPe

rcen

tage

of

Tota

lN

umbe

r of p

eopl

e su

spen

ded

10

0N

umbe

r of p

eopl

e w

hose

sus

pens

ion

exce

eded

30

days

1

00

Aver

age

num

ber o

f day

s su

spen

ded

124

0 0

Cos

t (R

'000

) of s

uspe

nsio

ns

3446

9.18

00

SKIL

LS D

EVEL

OPM

ENT

TAB

LE 1

2.1

- Tra

inin

g N

eeds

iden

tified

at b

egin

nind

of p

erio

d

Occ

upat

iona

l Cat

egor

ies

Gen

der

Empl

oym

ent

Lear

ners

hips

Skill

s Pr

ogra

mm

es

& o

ther

sho

rt

cour

ses

Oth

er fo

rms

of

trai

ning

Tota

l tra

inin

g id

entifi

ed

L13-

16 S

enio

r offi

cial

s an

d m

anag

ers

Fem

ale

330

712

73

Mal

e 59

047

249

L 9-

12

Pro

fess

iona

ls

Fem

ale

810

966

102

M

ale

670

782

80L6

- 8

Tech

nici

ans

and

asso

ciat

e pr

ofes

sion

als

Fem

ale

100

096

1010

6

Mal

e 44

036

743

L3- 6

Cle

rks

Fem

ale

120

00

0

Mal

e 13

05

16

L2 E

lem

enta

ry o

ccup

atio

ns

Fem

ale

00

00

0

Mal

e 0

00

00

Gen

der s

ub to

tals

Fe

mal

e 22

60

263

026

3

Mal

e 18

30

161

016

1TO

TAL

40

90

424

3045

4


TAB

LE 1

2.2

- Tra

inin

g Pr

ovid

ed a

t end

of p

erio

d

Occ

upat

iona

l Cat

egor

ies

Gen

der

Empl

oym

ent

Lear

ners

hips

Skill

s Pr

ogra

mm

es

& o

ther

sho

rt

cour

ses

Oth

er fo

rms

of

trai

ning

Tota

l tra

inin

g pr

ovid

ed

L13

- 16

Sen

ior o

ffici

als

and

man

ager

s Fe

mal

e 33

034

236

M

ale

590

262

28

L9 -1

2 P

rofe

ssio

nals

Fe

mal

e 81

071

677

M

ale

670

552

57

L 6-

8 Te

chni

cian

s an

d as

soci

ate

prof

essi

onal

s Fe

mal

e 10

00

6610

76

M

ale

440

227

29

L3 -5

Cle

rks

Fem

ale

120

200

20

Mal

e 13

019

120

L2Fe

mal

e 0

00

00

M

ale

00

00

0

Ele

men

tary

occ

upat

ions

Fe

mal

e 0

00

00

M

ale

00

00

0

Gen

der s

ub to

tals

Fe

mal

e 22

60

191

019

1

M

ale

183

012

20

134

TOTA

L

409

031

330

343

INJU

RIE

S TA

BLE

13.

1 - I

njur

y on

Dut

y

Nat

ure

of in

jury

on

duty

Num

ber

% o

f tot

alR

equi

red

basi

c m

edic

al a

ttent

ion

only

9

100

Tem

pora

ry T

otal

Dis

able

men

t 0

0P

erm

anen

t Dis

able

men

t 0

0Fa

tal

00

TOTA

L 9

100


CO

NSU

LTA

NTS

Tabl

e 14

.1 –

Rep

ort o

n co

nsul

tant

app

oint

men

ts u

sing

app

ropr

iate

d fu

nds

PR

OJE

CT

TITL

E

TOTA

L N

UM

BE

R O

F C

ON

SU

LTA

NTS

O

N T

HE

PR

OJE

CT

DU

RAT

ION

OF

DAY

SC

ON

TRA

CT

VALU

E

IN R

AN

D

All

Afri

can

Pub

lic S

ervi

ce In

nova

tion

Awar

ds A

djud

icat

ors

550

175,

560

Aud

it C

omm

ittee

mem

ber f

or D

PS

A1

568

,064

Aud

it C

omm

ittee

mem

ber f

or D

PS

A1

515

8,93

1

Aud

it C

omm

ittee

mem

ber f

or D

PS

A1

340

,117

Aud

it C

omm

ittee

mem

ber f

or D

PS

A1

573

,848

Com

pete

ncy

asse

ssm

ents

11

13,7

98

Com

pete

ncy

asse

ssm

ents

13

6,89

9

Com

pete

ncy

asse

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idel

ine

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Dev

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the

cont

ent o

f pha

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of

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mul

timed

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nova

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cent

re-

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elop

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the

IT S

ecur

ity p

olic

y, p

roce

dure

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anda

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2626

1


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tner

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outs

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artm

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10

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afet

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l10

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ject

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ager

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ctur

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Pro

vidi

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trate

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supp

ort t

o th

e M

inis

ter

100

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-

Qua

lifica

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verifi

catio

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rvic

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--

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earc

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the

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grap

hic

Acc

essi

bilit

y S

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e M

etro

polit

an C

ities

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Sig

n la

ngua

ge in

terp

rete

r 10

010

0-

SP

S -

Cha

nge

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dine

ss A

sses

smen

t53

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scrib

ing

and

reco

rdin

g of

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erna

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inis

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scrib

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1

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scrib

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erna

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inis

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slat

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orru

ptio

n P

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dex

docu

men

t fro

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erm

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lish

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Tran

slat

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ice

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ublic

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vice

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i Cor

rupt

ion

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t fro

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nglis

h to

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kaan

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slat

ing

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pera

ting

proc

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ent f

rom

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lish

to F

renc

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010

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slat

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the

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tion

2 of

the

DP

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Soc

ial C

lust

er a

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itize

ns In

form

atio

n B

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-

TOTA

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ON

SU

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PR

OJE

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cts

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tribu

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lank

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Cas

ual l

abou

r to

assi

st C

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pac

kagi

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NO

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ER

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Com

edia

n st

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up fo

r the

CP

SI I

nnov

atio

n Aw

ards

--

-

Dig

ital r

ecor

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pro

vidi

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ving

mic

roph

ones

for a

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erna

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inis

trativ

e C

ongr

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100

100

1

DJ

serv

ices

for t

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entre

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ublic

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vice

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vatio

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100

100

-

DJ

serv

ices

for t

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nite

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atio

ns P

ublic

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inis

tratio

n N

etw

ork

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010

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serv

ices

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ear-

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ctio

n10

010

0-

DV

D re

cord

ings

for t

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inis

teria

l Out

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h P

rogr

amm

e -

--

Edi

ting

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vid

eo to

be

show

n at

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All

Afri

can

Pub

lic S

ervi

ce In

nova

tion

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ds

100

100

-

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litat

ion

serv

ices

for t

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th N

atio

nal A

nti-C

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ptio

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umm

it50

501

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litat

ion

serv

ices

for t

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th N

atio

nal A

nti-C

orru

ptio

n S

umm

it-

--

Gra

phic

al d

esig

ns p

ut o

n D

VD

sle

eves

for t

he M

inis

teria

l Out

reac

h P

rogr

amm

e10

010

0-

Hea

lth R

isk

Man

ager

s-

--

Inte

rior d

ecor

atin

g se

rvic

es fo

r the

Acc

ount

ing

Offi

cer's

Offi

ce-

--

Mot

ivat

iona

l Spe

aker

100

100

-

Mot

ivat

iona

l spe

aker

for a

stra

tegi

c pl

anni

ng s

essi

on

--

-

Mot

ivat

iona

l Spe

aker

for t

he B

atho

Pel

e Fo

rum

100

100

-

Per

form

ing

Sch

ools

for t

he C

aree

r Exh

ibiti

on D

ay10

010

015

Pho

togr

aphi

c se

rvic

e fo

r Min

iste

rial

eng

agem

ents

in K

wa-

Zulu

Nat

al-

--

Pho

togr

aphi

cal s

ervi

ces

for t

he 4

th U

nite

d N

atio

ns P

ublic

Adm

inis

tratio

n N

etw

ork

wor

ksho

p-

--

Pho

togr

aphy

ser

vice

for t

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eput

y M

inis

ter i

n th

e P

ublic

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ticip

atio

n pr

ogra

m in

Mpu

mal

anga

100

100

-

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togr

aphy

ser

vice

for t

he D

eput

y M

inis

ter i

n th

e P

ublic

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ticip

atio

n pr

ogra

m in

Nor

th-W

est

100

100

-

Pho

togr

aphy

ser

vice

for t

he D

eput

y M

inis

ter i

n th

e P

ublic

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ticip

atio

n pr

ogra

m in

the

Wes

tern

Cap

e10

010

0-

Pho

togr

aphy

ser

vice

for t

he M

inis

ter

addr

essi

ng B

usin

ess

Uni

ted

Sou

th A

frica

(BU

SA

)10

010

0-

Pho

togr

aphy

ser

vice

for t

he M

inis

ter h

oldi

ng a

mee

ting

with

the

Kw

a-Zu

lu N

atal

Pre

mie

r10

010

0-

Pho

togr

aphy

ser

vice

for t

he M

inis

ter's

S

ervi

ce D

eliv

ery

Site

Insp

ectio

n in

Lim

popo

100

100

-

Tabl

e 14

.2 –

Ana

lysi

s of

con

sulta

nt a

ppoi

ntm

ents

usi

ng a

ppro

pria

ted

fund

s, in

term

s of

His

toric

ally

Dis

adva

ntag

ed In

divi

dual

s (H

DIs

) con

t.


PR

OJE

CT

TITL

E%

OW

ED

BY

HD

I GR

OU

PS

% M

AN

AG

EM

EN

T

BY

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I GR

OU

PS

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ER

OF

WO

RK

ER

S F

RO

M

HD

I'S T

HAT

W

OR

KE

D O

N T

HE

P

RO

JEC

T

Cas

ual l

abou

r for

Min

iste

r's s

peci

al p

roje

cts

- dis

tribu

tion

of b

lank

ets

100

100

-

Cas

ual l

abou

r to

assi

st C

D:S

DIM

with

pac

kagi

ng o

f "K

NO

W Y

OU

R S

ER

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E R

IGH

TS" p

oste

rs10

010

0-

Com

edia

n st

and-

up fo

r the

CP

SI I

nnov

atio

n Aw

ards

--

-

Dig

ital r

ecor

ding

and

pro

vidi

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ving

mic

roph

ones

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erna

nce

and

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inis

trativ

e C

ongr

ess

100

100

1

DJ

serv

ices

for t

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entre

for P

ublic

Ser

vice

Inno

vatio

n Aw

ards

100

100

-

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serv

ices

for t

he U

nite

d N

atio

ns P

ublic

Adm

inis

tratio

n N

etw

ork

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ksho

p10

010

0-

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serv

ices

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ear-

End

Fun

ctio

n10

010

0-

DV

D re

cord

ings

for t

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inis

teria

l Out

reac

h P

rogr

amm

e -

--

Edi

ting

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vid

eo to

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show

n at

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All

Afri

can

Pub

lic S

ervi

ce In

nova

tion

Awar

ds

100

100

-

Faci

litat

ion

serv

ices

for t

he 4

th N

atio

nal A

nti-C

orru

ptio

n S

umm

it50

501

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litat

ion

serv

ices

for t

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th N

atio

nal A

nti-C

orru

ptio

n S

umm

it-

--

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phic

al d

esig

ns p

ut o

n D

VD

sle

eves

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inis

teria

l Out

reac

h P

rogr

amm

e10

010

0-

Hea

lth R

isk

Man

ager

s-

--

Inte

rior d

ecor

atin

g se

rvic

es fo

r the

Acc

ount

ing

Offi

cer's

Offi

ce-

--

Mot

ivat

iona

l Spe

aker

100

100

-

Mot

ivat

iona

l spe

aker

for a

stra

tegi

c pl

anni

ng s

essi

on

--

-

Mot

ivat

iona

l Spe

aker

for t

he B

atho

Pel

e Fo

rum

100

100

-

Per

form

ing

Sch

ools

for t

he C

aree

r Exh

ibiti

on D

ay10

010

015

Pho

togr

aphi

c se

rvic

e fo

r Min

iste

rial

eng

agem

ents

in K

wa-

Zulu

Nat

al-

--

Pho

togr

aphi

cal s

ervi

ces

for t

he 4

th U

nite

d N

atio

ns P

ublic

Adm

inis

tratio

n N

etw

ork

wor

ksho

p-

--

Pho

togr

aphy

ser

vice

for t

he D

eput

y M

inis

ter i

n th

e P

ublic

Par

ticip

atio

n pr

ogra

m in

Mpu

mal

anga

100

100

-

Pho

togr

aphy

ser

vice

for t

he D

eput

y M

inis

ter i

n th

e P

ublic

Par

ticip

atio

n pr

ogra

m in

Nor

th-W

est

100

100

-

Pho

togr

aphy

ser

vice

for t

he D

eput

y M

inis

ter i

n th

e P

ublic

Par

ticip

atio

n pr

ogra

m in

the

Wes

tern

Cap

e10

010

0-

Pho

togr

aphy

ser

vice

for t

he M

inis

ter

addr

essi

ng B

usin

ess

Uni

ted

Sou

th A

frica

(BU

SA

)10

010

0-

Pho

togr

aphy

ser

vice

for t

he M

inis

ter h

oldi

ng a

mee

ting

with

the

Kw

a-Zu

lu N

atal

Pre

mie

r10

010

0-

Pho

togr

aphy

ser

vice

for t

he M

inis

ter's

S

ervi

ce D

eliv

ery

Site

Insp

ectio

n in

Lim

popo

100

100

-

Tabl

e 14

.2 –

Ana

lysi

s of

con

sulta

nt a

ppoi

ntm

ents

usi

ng a

ppro

pria

ted

fund

s, in

term

s of

His

toric

ally

Dis

adva

ntag

ed In

divi

dual

s (H

DIs

) con

t.


PR

OJE

CT

TITL

E%

OW

ED

BY

HD

I GR

OU

PS

% M

AN

AG

EM

EN

T

BY

HD

I GR

OU

PS

NU

MB

ER

OF

WO

RK

ER

S F

RO

M

HD

I'S T

HAT

W

OR

KE

D O

N T

HE

P

RO

JEC

T

Pho

togr

aphy

ser

vice

for t

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inis

ter's

S

ervi

ce D

eliv

ery

Site

Insp

ectio

n in

Lim

popo

100

100

-

Pho

togr

aphy

ser

vice

s fo

r 4th

Ann

ual

Ant

i-Cor

rupt

ion

Sum

mit

100

100

-

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togr

aphy

ser

vice

s fo

r the

"Sta

mp

Laun

ch" i

n D

urba

n10

010

0-

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togr

aphy

ser

vice

s fo

r the

201

1 M

ande

la D

ay C

eleb

ratio

ns in

Giy

ani

100

100

-

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togr

aphy

ser

vice

s fo

r the

Cen

tre fo

r Pub

lic S

ervi

ce In

nova

tion

Awar

ds10

10-

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togr

aphy

ser

vice

s fo

r the

Cen

tre fo

r Pub

lic S

ervi

ce In

nova

tion

Awar

ds10

010

0-

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togr

aphy

ser

vice

s fo

r the

Cen

tre fo

r Pub

lic S

ervi

ce In

nova

tion

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ds10

010

0-

Pho

togr

aphy

ser

vice

s fo

r the

Min

iste

r fo

r the

Nat

iona

l You

th C

onve

ntio

n in

Kim

berly

100

100

-

Pho

togr

aphy

ser

vice

s fo

r the

Min

iste

r an

d D

eput

y M

inis

ter f

or o

ffici

al e

ngag

emen

ts in

the

Lim

popo

and

G

aute

ng P

rovi

nces

100

100

-

Pho

togr

aphy

ser

vice

s fo

r the

Min

iste

r's k

ey-n

ote

addr

ess

at B

lack

Bus

ines

s E

xecu

tive

Con

fere

nce

100

100

-

Pho

togr

aphy

ser

vice

s fo

r the

Por

tfolio

Cor

pora

tive

func

tion

100

100

-

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togr

aphy

ser

vice

s fo

r the

M

inis

ter's

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ress

at P

otch

efst

room

100

100

-

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duci

ng a

DV

D o

utlin

ing

the

stra

tegi

c pl

an fo

r the

MP

SA

100

100

2

Pro

gram

me

Dire

ctor

for C

entre

for P

ublic

Ser

vice

Inno

vatio

n Aw

ards

10

010

0-

Pro

vidi

ng p

lant

and

flow

er s

ervi

ces

--

-

Rec

ordi

ng th

e C

entre

for P

ublic

Ser

vice

Inn

ovat

ion

Awar

ds-

--

Sou

nd H

ire fo

r a fa

rew

ell f

unct

ion

100

100

-

Sou

nd H

ire fo

r Car

eer E

xhib

ition

hel

d at

eTh

andu

kukh

anya

--

-

Sou

nd H

ire fo

r Cas

ual D

ay c

eleb

ratio

ns10

010

0-

Sou

nd H

ire fo

r Her

itage

Day

cel

ebra

tions

100

100

-

Sou

nd H

ire fo

r Int

erna

tiona

l Day

for p

eopl

e liv

ing

with

dis

abili

ties

100

100

-

Sou

nd H

ire fo

r the

Car

eer E

xhib

ition

hel

d at

Fre

e S

tate

100

100

-

Sou

nd H

ire fo

r the

Car

eer E

xhib

ition

hel

d at

Kam

hlus

hwa

Sta

dium

--

-

Tabl

e 14

.2 –

Ana

lysi

s of

con

sulta

nt a

ppoi

ntm

ents

usi

ng a

ppro

pria

ted

fund

s, in

term

s of

His

toric

ally

Dis

adva

ntag

ed In

divi

dual

s (H

DIs

) con

t.


PR

OJE

CT

TITL

E%

OW

ED

BY

HD

I GR

OU

PS

% M

AN

AG

EM

EN

T

BY

HD

I GR

OU

PS

NU

MB

ER

OF

WO

RK

ER

S F

RO

M

HD

I'S T

HAT

W

OR

KE

D O

N T

HE

P

RO

JEC

T

Sou

nd H

ire fo

r the

Cen

tre fo

r Pub

lic S

ervi

ce In

nova

tion

Awar

ds10

10-

Sou

nd H

ire fo

r Wor

ld A

ids

Day

100

100

-

Team

bui

ldin

g se

ssio

n fo

r the

Urb

an T

huso

ng S

ervi

ce C

entre

--

-

Tran

spor

t cos

ts fo

r the

del

iver

y of

Min

iste

r's fu

rnitu

re-

--

Tran

spor

ting

100

0 pe

ople

for t

he C

aree

r Exh

ibiti

on in

Ka-

Mhl

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OTHER INFORMATIONABBREVIATIONS

1. AAPSIA - All Africa Public Sector Innovation Awards

2. AGM - Annual General Meeting

3. AIDS - Acquired Immune Deficiency Syndrome

4. APRM - African Peer Review Mechanism

5. BAS - Basic Accounting System

6. CBOs - Community Based Organizations

7. CDW - Community Development Worker

8. CPSI - Centre for Public Service Innovation

9. DPSA - Department of Public Service and Administration

10. DRC - Democratic Republic of Congo

11. EXCO - Executive Committee

12. GEMS - Government Employees Medical Scheme

13. HIV - Human Immunodeficiency Virus

14. HoDs - Heads of Department

15. HR - Human Resources

16. HRD - Human Resource Development

17. ICT - Information and Communication Technology

18. IFMS - Integrated Financial Management System

19. IT - Information Technology

20. MANCO - Management Committee

21. MinComBud - Minister’s Committee on Budget

22. MPAT - Management Assessment Tool

23. MPSA - Minister for Public Service and Administration

24. M&E - Monitoring and Evaluation

25. OECD - Organization of Economic Cooperation and Development

26. OSD - Occupation Specific Dispensation

27. PALAMA - Public Administration Leadership and Management Academy

28. PAT - Performance Assessment Tool

29. PCRD - Post Conflict Reconstruction and Development

30. PERSAL - Personnel Salary System

31. PSC - Public Service Commission

32. PSCBC - Public Service Coordinating Bargaining Council

33. PSETA - Public Service Sector Education and Training Authority

34. SACU - Special Anti-corruption Unit

35. SADC - Southern African Development Community

36. SAQA - South African Qualifications Authority

37. SCM - Supply Chain Management

38. SITA - State Information Technology Agency

39. SMS - Senior Management Services


LIST OF CONTACT DETAILS

Physical Address

Batho Pele House

116 Proes Street

Tshwane/Pretoria

0001

Postal Adress

Private Bag X884

Tshwane/Pretoria

0001

Switchboard: 012 336 1000

Fax: 012 326 7802

Cape Town

Private Bag X9148

Cape Town

8000

Tel: 021 467 5120

Fax: 021 467 5484

Website : www.dpsa.gov.za

STRATEGIC - DPSA

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