SiriUs-I User Manual

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SiriUs-I User Manual

Operating Manual

HW Maintenance Manual

© 1997-2020 PULOON Technology, Inc. All Rights Reserved.

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Operating Manual

Table of Contents

1. Introduction ................................................................................................................................................................ 6

1.1 Menu Composition & User Authorization ........................................................................................................... 7

2. Detail Menu by Functions .......................................................................................................................................... 8

2.1 ATM Initial Setting Menu ....................................................................................................................................13

2.1.1 Terminal ID .......................................................................................................................................................13

2.1.2 Routing ID ........................................................................................................................................................13

2.1.3 ATM Serial No ..................................................................................................................................................14

2.1.4 Denomination ..................................................................................................................................................14

2.1.4.1 Denomination List.........................................................................................................................................15

2.1.4.2 Cassette Setting ............................................................................................................................................16

2.1.5 Receipt Printer Type .........................................................................................................................................16

2.1.6 Card Reader Type .............................................................................................................................................17

2.1.7 CDM Type .........................................................................................................................................................17

2.1.8 Switching (Processor) Company......................................................................................................................18

2.1.9 Nation ...............................................................................................................................................................18

2.1.10 Language .......................................................................................................................................................19

2.1.11 Communication Type .....................................................................................................................................19

2.1.12 ADA ................................................................................................................................................................20

2.1.12.1 ADA Permit .................................................................................................................................................20

2.1.13 Data/Time ......................................................................................................................................................21

2.1.13.1 Data/Time Set .............................................................................................................................................22

2.1.13.2 Sync Host Time ...........................................................................................................................................22

2.1.14 Change Password ..........................................................................................................................................23

2.1.14.1 Change Host Password ..............................................................................................................................23

2.1.14.2 Change System Password ..........................................................................................................................23

2.1.14.3 Customer Password ....................................................................................................................................24

2.1.14.4 EPP Password ..............................................................................................................................................24

2.2 Cash Register / Settlement Setting Menu ..........................................................................................................27

2.2.1 Add Cash ..........................................................................................................................................................27

2.2.2 Settlement ........................................................................................................................................................28

2.3 Transaction Setting Menu ...................................................................................................................................30

2.3.1 Select Receipt ...................................................................................................................................................30

2.3.2 Out of Paper .....................................................................................................................................................30

2.3.3 Check Balance ..................................................................................................................................................31

2.3.4 Balance Display ................................................................................................................................................31

2.3.5 Idle Display .......................................................................................................................................................32

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2.3.5.1 Count Image .................................................................................................................................................32

2.3.5.2 Display Time ..................................................................................................................................................33

2.3.5.3 Image Upload ...............................................................................................................................................33

2.3.6 EMV ..................................................................................................................................................................34

2.3.6.1 Fallback Option .............................................................................................................................................34

2.3.6.2 Common AID Selection ................................................................................................................................35

2.3.6.3 Magnetic Stripe Permit .................................................................................................................................35

2.3.6.4 BIN Option ....................................................................................................................................................36

2.3.6.4.1 Enable/Disable checking Default BIN........................................................................................................36

2.3.6.4.2 Editing Default BIN List ..............................................................................................................................37

2.3.6.4.3 Uploading Default BIN List File ..................................................................................................................37

2.3.6.4.4 Enable/Disable checking Extra BIN List .....................................................................................................38

2.3.6.4.5 Searching Extra BIN ...................................................................................................................................38

2.3.6.4.6 Uploading Extra BIN List File .....................................................................................................................39

2.3.7 Amount Range .................................................................................................................................................39

2.3.7.1 Cash Range Set .............................................................................................................................................40

2.3.7.2 Amount Range Display .................................................................................................................................40

2.3.8 Surcharge .........................................................................................................................................................41

2.3.8.1 Surcharge Set ................................................................................................................................................41

2.3.8.3 Surcharge Amount .......................................................................................................................................42

2.3.8.4 Surcharge Percent .........................................................................................................................................43

2.3.8.5 Surcharge Use ...............................................................................................................................................43

2.3.8.6 BIN List ..........................................................................................................................................................44

2.3.8.6.1 BIN List Enable/Disable ..............................................................................................................................44

2.3.8.6.2 BIN List Set .................................................................................................................................................45

2.3.8.6.3 BIN List File Upload ....................................................................................................................................45

2.3.9 Coupon .............................................................................................................................................................46

2.3.9.1 Coupon Message ..........................................................................................................................................46

2.3.9.2 Coupon Frequency .......................................................................................................................................47

2.3.10 Max Amount ..................................................................................................................................................47

2.3.11 Fast Cash ........................................................................................................................................................48

2.3.12 Welcome Message .........................................................................................................................................48

2.3.13 Background Image Upload ............................................................................................................................49

2.3.14 SW Download ................................................................................................................................................50

2.3.15 Reboot Time ...................................................................................................................................................50

2.3.16 Change Text Color .........................................................................................................................................51

2.3.17 Config Copy ...................................................................................................................................................51

2.3.18 Bill.Dat Copy...................................................................................................................................................52

2.3.19 Status Monitoring ..........................................................................................................................................52

2.3.20 Use 12-Digit ...................................................................................................................................................53

2.3.21 Printer Option ................................................................................................................................................53

2.3.22 Set Screen Timer ............................................................................................................................................54

2.3.23 Monitoring .....................................................................................................................................................54

2.3.23.1 RMS Server ..................................................................................................................................................55

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2.3.23.2 Connecting Test ..........................................................................................................................................55

2.3.23.3 Manage Account ........................................................................................................................................56

2.3.23.4 Set Interval ..................................................................................................................................................57

2.3.23.5 Emergency Reset ........................................................................................................................................57

2.4 Communication Setting Menu ...........................................................................................................................58

2.4.1 Modem Set .......................................................................................................................................................58

2.4.1.1 Sound ............................................................................................................................................................58

2.4.1.2 Baudrate ........................................................................................................................................................59

2.4.1.3 Status ............................................................................................................................................................59

2.4.1.4 Predialing ......................................................................................................................................................60

2.4.1.5 Timeout .........................................................................................................................................................60

2.4.1.5.1 View Timeout ............................................................................................................................................61

2.4.1.5.2 Dial Timeout ..............................................................................................................................................61

2.4.1.5.3 ENQ Timeout .............................................................................................................................................62

2.4.1.5.4 ACK Timeout .............................................................................................................................................62

2.4.1.5.5 STX Timeout ..............................................................................................................................................63

2.4.1.5.6 ETX Timeout ..............................................................................................................................................63

2.4.1.5.7 EOT Timeout ..............................................................................................................................................64

2.4.2 Phone No. ........................................................................................................................................................64

2.4.3 Redundancy Server ..........................................................................................................................................65

2.4.4 TCPIP Set ..........................................................................................................................................................65

2.4.4.1 Server URL or IP ............................................................................................................................................66

2.4.4.2 ATM IP ...........................................................................................................................................................68

2.4.4.3 TCP/IP Option ................................................................................................................................................68

2.4.4.3.1 TCP Length .................................................................................................................................................69

2.4.4.3.2 TCP Type .....................................................................................................................................................69

2.4.4.4 TCP/IP Timeout .............................................................................................................................................70

2.4.4.4.1 View Timeout ............................................................................................................................................70

2.4.4.4.2 Session Timeout.........................................................................................................................................71

2.4.4.4.3 Send Timeout ............................................................................................................................................71

2.4.4.4.4 Receive Timeout ........................................................................................................................................72

2.4.4.4.5 ETX Timeout ..............................................................................................................................................72

2.4.4.5 DHCP .............................................................................................................................................................73

2.4.4.6 SSL/TLS ..........................................................................................................................................................73

2.4.4.7 URL Option....................................................................................................................................................74

2.4.5 Message Type ...................................................................................................................................................74

2.4.6 ENQ Check .......................................................................................................................................................75

2.4.7 EOT Check ........................................................................................................................................................75

2.5 Master Key Setting Menu ...................................................................................................................................76

2.5.1 Master A ...........................................................................................................................................................76

2.5.2 Master B ...........................................................................................................................................................77

2.6 Electronic Journal Operation and Error List Menu .............................................................................................78

2.6.1 E-Journal...........................................................................................................................................................78

2.6.1.1 View All .........................................................................................................................................................78

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2.6.1.2 Search by Date ..............................................................................................................................................80

2.6.1.3 Save Specific Month Data ............................................................................................................................81

2.6.1.4 Search by Sequence Number .......................................................................................................................83

2.6.2 Error View ........................................................................................................................................................84

2.6.3 Error Detail .......................................................................................................................................................84

2.6.3.1 View All .........................................................................................................................................................85

2.6.3.2 Search ...........................................................................................................................................................86

2.7 System Mode Menu ............................................................................................................................................88

2.7.1 Version ..............................................................................................................................................................88

2.7.2 Setup Print ........................................................................................................................................................88

2.7.3 EJ Delete ...........................................................................................................................................................89

2.7.4 Printer Test .......................................................................................................................................................89

2.7.5 CDM Test ..........................................................................................................................................................90

2.7.6 MS C/R Test ......................................................................................................................................................90

2.7.7 Key Test ............................................................................................................................................................91

2.7.8 Modem Test .....................................................................................................................................................91

2.7.9 TCP/IP Test ........................................................................................................................................................92

2.7.10 IC C/R Test ......................................................................................................................................................92

2.8 ETC .......................................................................................................................................................................93

2.8.1 Initialize / Reset ................................................................................................................................................93

2.8.2 Select CDM Type ..............................................................................................................................................93

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1. Introduction [Maintenance mode] can be entered from transaction or error standby by using keypad,

pressing ‘Clear’, ‘Enter’, ‘1’, ‘2’, ‘3’.

▶ Inserting Password to enter Maintenance Mode

Screen Contents

Insert default password ‘333333’

to enter.

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1.1 Menu Composition & User Authorization Some settings of [Maintenance mode] function may be limited by user authority.

Menu composition and user authorization are as follows by chart 1.1.

Chart 1.1 Maintenance mode Menu Composition and User Authorization

(M: Master Mode, S: System Mode, T: Teller Mode)

No Maintenance Mode Authorization

Main Sub1 Explanation M S T

1 Customer Setup

E-Journal Transaction, error, status, journal download, print, save O O O

Add Cash Cash register and initialization O O O

Settlement Day close and initialization O O O

Password Teller password resetting O O O

Coupon Coupon function setting O O O

Setup Print Print ATM setting value O O O

Max Amount Max dispense amount per transaction setting O O O

Date/Time ATM time setting O O O

EMV EMV setup O O O

Amount Range Function to display the range of dispense amount

specified on Transaction standby screen O O O

Surcharge Fee setting O O O

2 System Setup

Version Check, print of ATM version O O X

Setup Print Print setting values O O X

Password System Password re-setting O O X

EJ Delete Electronic journal initialization O O X

Diagnostics device test O O X

Error View Check, print of Error information O O X

Error Detail Detailed Error information check O O X

3 Host Setup

Terminal ID Terminal number setting O X X

Phone No Host phone number setting O X X

Routing ID Routing ID setting O X X

Password Master password setting O X X

Monitoring RMS Monitoring setting O X X

Key Management password key information setting O X X

4 Cash Menu

Max Amount Max amount per transaction amount setting O X X

Denomination Denominations setting O X X

Fast Cash Fast cash option amount setting O X X

5 Configuration

Welcome Message Transaction standby screen wording setting O X X

Date/Time ATM time setting O X X

Setup ATM device type, transaction button setting O X X

Modem Set Modem information setting

(displayed during modem transfer) O X X

TCPIP Set TCPIP setting (displayed during TCPIP transfer) O X X

ATM Serial No. ATM Serial No setting O X X

6 Device Reset ATM device initialization O O O

Depending on authority, there are three kinds of default password like below table.

This can be changed in the Maintenance mode.

Authority Default Password

Customer 111111 (6 digit)

System 222222 (6 digit)

Host 333333 (6 digit)

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2. Detail Menu by Functions ◎ [CORD ONLY] The 5 minutes timer will be activated when the switching company is “DNS” and the

lower vault door is closed.

◎ [ALL] The 5 minutes timer will be activated when the “Screen Timer” option is enabled and the lower

vault door is closed. If the switching company is “DNS”, the option button is hidden and the option

is disabled.

▶ Operation Main of Maintenance Mode

◎ ‘Customer Setup’ and ‘Device Reset’ buttons will be shown by the customer setup password.

◎ ‘Customer Setup’, ‘System Setup’ and ‘Device Reset’ buttons will be shown by the system setup

password.

◎ All buttons will be shown by the host setup password.

◎ Some system information will be shown : Error Code, Date/Time, AP Version, Serial Number,

Terminal ID, Switching Name, Routing ID, Bill Count #1~3

▶ Customer Setup

◎ Sub name is shown at the right-top corner.

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▶ System Setup


▶ Host Setup


◎ If the network setting is Modem, ‘Phone No’ button will be shown.

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▶ Cash Menu


▶ Transaction Setup


◎ If the network setting is TCP/IP, the “TCPIP Set’ button will be shown.

If not, ‘Modem Set’ button will be shown.

▶ Setup ATM Menu

◎ If the switching company is “DNS”, the Screen Timer button will be hidden.

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▶ TCPIP Set Menu

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▶ Modem Set Menu

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2.1 ATM Initial Setting Menu

2.1.1 Terminal ID

◎ Location : Host Setup Terminal ID

Screen Contents

Setting the assigned

Terminal ID

1. Use ‘Clear’, ‘Character’

and ‘Number’ buttons to

enter the ID.

2. Press ‘OK’ button to save

and exit.

3. Press ‘Exit’ button to exit

without saving.

2.1.2 Routing ID

◎ Location : Host Setup Routing ID

Screen Contents

Setting the obtained Routing

ID from Processor.



enter the ID.


and exit.


without saving.

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2.1.3 ATM Serial No

◎ Location : Transaction Setup ATM Serial No.

Screen Contents

Setting the assigned ATM

Serial Number.



enter the number.


and exit.


without saving.

2.1.4 Denomination

◎ Location : Cash Menu Denomination

Screen Contents

Setting the denomination

A Warning message will be

displayed if the lower vault

door is closed

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Screen Contents

Press ‘Denom List’ button to

change denomination lists.

Press ‘Cassette’ button to

change the denomination of

each cassette.

2.1.4.1 Denomination List

◎ Location : Cash Menu Denomination Denom List

Screen Contents

1. Choose the menu

corresponds to number of

denomination by ‘Next’

button.

2. Set denom value for the

amount of each

denomination.


and exit.


without saving

[Note] In case of

ECDM-300(6K) dispenser,

the value of denomination

MUST be set with Dip SW of

each boxes. (Please refer to

ECDM-300 manual)

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2.1.4.2 Cassette Setting

◎ Location : Cash Menu Denomination Cassette

Screen Contents

1. Choose the cassette to

change the denomination.

2. Set the denom value.


and exit.


without saving

2.1.5 Receipt Printer Type

◎ Location : Transaction Setup Setup ATM Printer Type

Screen Contents

Setting the printer type

1. Choose the printer type

supported by the ATM.


and exit.


without saving

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2.1.6 Card Reader Type

◎ Location : Transaction Setup Setup ATM Card Reader Type

Screen Contents

Setting the card reader type

1. Choose the card reader

type supported by the

ATM. ‘1’ is default.


and exit.


without saving

2.1.7 CDM Type

◎ Location : Transaction Setup Setup ATM CDM Type

Screen Contents

Setting the CDM Type

1. Choose the Dispenser type

supported by the ATM.


and exit.


without saving

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2.1.8 Switching (Processor) Company

◎ Location : Transaction Setup Setup ATM Switching Company

Screen Contents

Setting the switching

company

1. Choose the processor from

the list for transaction.


and exit.


without saving

2.1.9 Nation

◎ Location : Transaction Setup Setup ATM Nation

Screen Contents

Setting the nation

1. Select the country ATM is

being operated.


and exit.


without saving

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2.1.10 Language

◎ Location : Transaction Setup Language

Screen Contents

Setting the language

1. Select language(s) to use.


and exit.


without saving

* Currently, English is default

and Spanish is option.

2.1.11 Communication Type

◎ Location : Transaction Setup Setup ATM Next Communication Type

Screen Contents

Setting the communication

type

1. Choose the

communication type.


and exit.


without saving

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2.1.12 ADA

◎ Location : Transaction Setup Setup ATM Next ADA

Screen Contents

If a hardware ADA board is

supplied, ‘H/W ADA Permit’

button will be shown.

SIriUs-I : H/W & S/W ADA

SiriUs-II : S/W ADA only

2.1.12.1 ADA Permit

◎ Location : Transaction Setup Setup ATM Next ADA S/W ADA Permit

Screen Contents

Setting the usage of SW

ADA

1. Enable/Disable ADA

status.


and exit.


without saving

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Screen Contents

Setting the usage of HW

ADA

1. Enable/Disable ADA

status.


and exit.


without saving

2.1.13 Data/Time

◎ Location : Host Setup Date/Time

Screen Contents

Choose sub menu

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2.1.13.1 Data/Time Set

◎ Location : Host Setup Date/Time Date/Time Set

Screen Contents

Setting date and time

1. Set system Date and Time.


and exit.


without saving


without saving

2.1.13.2 Sync Host Time

◎ Location : Host Setup Date/Time Sync Host Time

Screen Contents

Setting the usage of

synchronizing host time

1. Set synchronizing with the

host Date and Time.


and exit.


without saving

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2.1.14 Change Password

2.1.14.1 Change Host Password

◎ Location : Host Setup Password

Screen Contents

Changing the host

password

1. Insert old password and

press ‘ENTER’ key or ‘OK’

button.

2. Insert new password and


button.

3. Insert new password again

and press ‘ENTER’ key or

‘OK’ button.


without saving

2.1.14.2 Change System Password

◎ Location : System Setup Password

Screen Contents

Changing the system

password



button.



button.



‘OK’ button.


without saving

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2.1.14.3 Customer Password

◎ Location : Customer Setup Password

Screen Contents

Changing the customer

password



button.



button.



‘OK’ button.


without saving

2.1.14.4 EPP Password

◎ Location : Host Setup Key Management EPP Password #1 & #2

Screen Contents

Changing EPP Passwords

1. Insert default or current

password and press

‘ENTER’ key.

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Screen Contents

2. If the password is default,

a warning message will be

shown.

3. Select password type.

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Screen Contents



button.



button.



‘OK’ button.


without saving

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2.2 Cash Register / Settlement Setting Menu

2.2.1 Add Cash

◎ Location : Customer Setup Add Cash

Screen Contents

Add cash or clear cassette

1. Choose the box and

denomination

2. Enter the amount and

press ‘Apply’ button. The

inserted amount will be

sent to the host and

a receipt will be printed.


with saving.

4. Cash registering receipt

will be printed.

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Screen Contents

2.2.2 Settlement

◎ Location : Customer Setup Settlement

Screen Contents

[Trial Close]

Total amounts are sent to the

Host and a receipt will be

printed. The registered

amounts are not deleted.

[Day Close]

Total amounts are sent to the

Host and a receipt will be

printed. Then registered

amount will be deleted.

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Screen Contents

[Trial CST]

A receipt will be printed. The

registered amounts are not

deleted.

[Clear CST]

A receipt will be printed. The

registered amounts will be

deleted.

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2.3 Transaction Setting Menu

2.3.1 Select Receipt

◎ Location : Transaction Setup Setup ATM Next (2 times) Select Receipt

Screen Contents

Setting the usage of receipt

selecting option

1. Enable to print receipt by

selection and Disable to

print automatically.


and exit.


without saving

2.3.2 Out of Paper

◎ Location : Transaction Setup Setup ATM Next Out Of Paper

Screen Contents

Setting the out of receipt

paper option

1. Stop or continue

transaction when receipt is

out of paper.


and exit.


without saving.

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2.3.3 Check Balance

◎ Location : Transaction Setup Setup ATM Next (2 times) Check Balance

Screen Contents

Setting the usage of balance

checking

1. Enable or disable checking

default balance before

withdraw and transfer

transaction.


and exit.


without saving.

2.3.4 Balance Display

◎ Location : Transaction Setup Setup ATM Next (2 times) Balance Display

Screen Contents

Setting the usage of balance

display

1. Enable or disable display

balance.


and exit.


without saving.

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2.3.5 Idle Display

◎ Location : Transaction Setup Setup ATM Next (3 times) Idle Display

Screen Contents

Setting for display items on

the transaction standby

screen.

2.3.5.1 Count Image


Image Count

Screen Contents

Setting the count of image

1. Setting for the number of

images to display.


and exit.


without saving.

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2.3.5.2 Display Time


Display Time

Screen Contents

Setting the time to display

1. Setting for time display

time length for each

image.


and exit.


without saving.

2.3.5.3 Image Upload


Image Upload

Screen Contents

Setting for the image on the

SD card to upload to ATM

Extension for the image must

be in GIF. This file must run

with animate GIF tool.

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2.3.6 EMV

◎ Location : Customer Setup Next EMV

Screen Contents

EMV transaction Setting

2.3.6.1 Fallback Option

◎ Location : Customer Setup Next EMV Fallback Option

Screen Contents

Setting the usage of fallback

option

1. Enable or disable to accept

MS Transaction.


and exit.


without saving.

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2.3.6.2 Common AID Selection

◎ Location : Customer Setup Next EMV Common AID Selection

Screen Contents


common AID selection

1. Enable or disable to select

the common AID

automatically


and exit.


without saving.

2.3.6.3 Magnetic Stripe Permit

◎ Location : Customer Setup Next EMV MagStrip Permit

Screen Contents

Setting the usage of MS only

card

1. Enable or disable to permit

MS only card.


and exit.


without saving.

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2.3.6.4 BIN Option

◎ Location : Customer Setup Next EMV BIN Option

Screen Contents

Choose sub menu.

2.3.6.4.1 Enable/Disable checking Default BIN


Default BIN List Enable/Disable

Screen Contents

Setting the usage of default

BIN

1. Enable or disable to check

the default BIN.


and exit.


without saving.

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2.3.6.4.2 Editing Default BIN List

◎ Location : Customer Setup Next EMV BIN Option Editing Default BIN List

Screen Contents

Add or Delete AID bin

1. To add new one, insert AID

BIN code (4 digit) and press

‘Add’ button.

2. To delete one, insert AID

bin

code and press ‘Delete’

button

2.3.6.4.3 Uploading Default BIN List File

◎ Location : Customer Setup Next EMV BIN Option Default BIN List File Upload

Screen Contents

Default BIN list file will be

copied from SD card or USB

memory to the internal

storage.

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2.3.6.4.4 Enable/Disable checking Extra BIN List


Extra BIN List Enable/Disable

Screen Contents

Setting the usage of Extra

BIN


the extra BIN.


and exit.


without saving.

2.3.6.4.5 Searching Extra BIN

◎ Location : Customer Setup Next EMV BIN Option Searching Extra BIN

Screen Contents

Searching specific BIN’s exist

1. Insert Extra BIN code (6

digit) and press

‘Search’ button.

2. The result will be displayed

like ‘Exist’ or “Not Exist’.

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2.3.6.4.6 Uploading Extra BIN List File

◎ Location : Customer Setup Next EMV BIN Option Extra BIN List File Upload

Screen Contents

Extra BIN list file will be

copied from SD card or USB

memory to the internal

storage.

2.3.7 Amount Range

◎ Location : Customer Setup Next Amount Range

Screen Contents

On transaction standby

screen, it will show

remaining amount.

(in a preset form)

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2.3.7.1 Cash Range Set

◎ Location : Customer Setup Next Amount Range Cash Range Set

Screen Contents

Setting the cash range

1. Set the checked amount

range.


and exit.


without saving.

2.3.7.2 Amount Range Display

◎ Location : Customer Setup Next Amount Range Enable/Disable

Screen Contents

Setting the usage of amount

range display

1. Enable or disable to display

the amount range


and exit.


without saving.

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2.3.8 Surcharge

◎ Location : Customer Setup Next (2 times) Surcharge Mode

Screen Contents

Setting for Surcharge

2.3.8.1 Surcharge Set

◎ Location : Customer Setup Next (2 times) Surcharge Mode Surcharge Set

Screen Contents


surcharge

1. Enable or disable Setting

for surcharge use


and exit.


without saving.

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2.3.8.2 Surcharge Owner

◎ Location : Customer Setup Next (2 times) Surcharge Mode Owner

Screen Contents

Setting the surcharge owner

1. Set the owner of

surcharge.


and exit.


without saving.

2.3.8.3 Surcharge Amount

◎ Location : Customer Setup Next (2 times) Surcharge Mode Fee Amount

Screen Contents

Setting the surcharge

amount

1. Set surcharge amount.


and exit.


without saving.

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2.3.8.4 Surcharge Percent

◎ Location : Customer Setup Next (2 times) Surcharge Mode Percent

Screen Contents

Setting the surcharge

percent

1. Set surcharge percent

(00.00 ~ 99.99%)


and exit.


without saving.

2.3.8.5 Surcharge Use

◎ Location : Customer Setup Next (2 times) Surcharge Mode Use

Screen Contents


surcharge

1. Set priority of surcharge


and exit.


without saving.

[Not Used] default

(surcharge amount)

[Lesser] use lesser amount

between basic amount and

percentage

[Greater] use greater amount

between basic amount and

percentage

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2.3.8.6 BIN List

◎ Location : Customer Setup Next (2 times) Surcharge Mode No Surcharge Bin List

Screen Contents

Choose sub menu.

2.3.8.6.1 BIN List Enable/Disable


Bin List Enable/Disable

Screen Contents

Setting the usage of bin list


the bin list.


and exit.


without saving.

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2.3.8.6.2 BIN List Set


Bin List Set

Screen Contents

Add or Delete bin list

1. To add new one, insert bin

code (6 digit) and press

‘Add’ button.

2. To delete one, insert bin

code and press ‘Delete’

button.

2.3.8.6.3 BIN List File Upload


Bin List File Upload

Screen Contents

All bin lists can be saved in

SD card or USB memory.

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2.3.9 Coupon

◎ Location : Customer Setup Coupon

Screen Contents

Menu for coupon function

setting

2.3.9.1 Coupon Message

◎ Location : Customer Setup Coupon Message

Screen Contents

Setting coupon messages

1. Insert messages to print on

receipt


and exit.


without saving.

47 / 141

2.3.9.2 Coupon Frequency

◎ Location : Customer Setup Coupon Frequency

Screen Contents

Setting the coupon

frequency

1. Enable or disable Setting

for

number of messages to

print.


and exit.


without saving.

2.3.10 Max Amount

◎ Location : Customer Setup Next Max Amount

Screen Contents

Setting the maximum

amount to dispense

1. Insert the max amount of

withdrawal.


and exit.


without saving.

48 / 141

2.3.11 Fast Cash

◎ Location : Cash Menu Fast Cash

Screen Contents

During withdrawal

transaction, setting for the

Fast Cash amount for

buttons

1. Select desired button to

change and insert the

amount.


and exit.


without saving.

2.3.12 Welcome Message

◎ Location : Transaction Setup Welcome Message

Screen Contents

Changing messages to

display and print

1. Insert desired messages to

display.


and exit.


without saving.

- Welcome message : for

Transaction standby screen

- Print header 1 ~ 3 : for

header of receipt Line 1 ~ 5

- Print footer 1, 2 : for footer

of receipt Line 1 ~ 2

49 / 141

2.3.13 Background Image Upload

◎ Location : Transaction Setup Setup ATM Background Upload

Screen Contents

Applying the desired

background image

50 / 141

2.3.14 SW Download

◎ Location : Transaction Setup Setup ATM Next SW Download

Screen Contents

Applying new AP software

2.3.15 Reboot Time

◎ Location : Transaction Setup Setup ATM Next Reboot Time

Screen Contents

Setting the rebooting time

1. Insert the reboot time.


and exit.


without saving.

51 / 141

2.3.16 Change Text Color

◎ Location : Transaction Setup Setup ATM Next (2 times) Change Text Color

Screen Contents

Changing the text color

1. Select desired text color.


and exit.


without saving.

2.3.17 Config Copy

◎ Location : Transaction Setup Setup ATM Next (3 times) Config Copy To SD Card

Screen Contents

Copying ATM config

information to SD Card

1. Insert SD Card to the slot

and then press ‘Config

Copy to SD Card’.

2. If SD Card not exist, an

error message will be

display like left. Else, ‘Copy

Success’ message will be

displayed.

52 / 141

2.3.18 Bill.Dat Copy

◎ Location : Transaction Setup Setup ATM Next (3 times) Bill.Dat Copy To SD Card

Screen Contents

Copying withdrawal data

file to SD Card

1. Insert SD Card to the slot

and then press ‘Bill.Dat

Copy to SD Card’.

2. If SD Card not exist, an

error message will be

display like left. Else, ‘Copy

Success’ message will be

displayed.

2.3.19 Status Monitoring

◎ Location : Transaction Setup Setup ATM Next (4 times) Status Monitoring

Screen Contents

1. Enable or disable to use.


and exit.


without saving.

53 / 141

2.3.20 Use 12-Digit

◎ Location : Transaction Setup Setup ATM Next (4 times) Use 12-Digit

Screen Contents



and exit.


without saving.

2.3.21 Printer Option

◎ Location : Transaction Setup Setup ATM Next (5 times) Printer Option

Screen Contents

Setting Printer Option in

case of printing error

1. Stop or continue

transaction when printer is

in error.


and exit.


without saving.

54 / 141

2.3.22 Set Screen Timer

◎ Location : Transaction Setup Setup ATM Next (5 times) Screen Timer

Screen Contents

Setting Screen Timer in

case of returning to the

Idle screen after 5 minutes



and exit.


without saving.

2.3.23 Monitoring

◎ Location : Host Setup Monitoring

Screen Contents

Setting for RMS function

(Remote Management

System)

If the interval is not 0(zero),

the Manage Account button

will be hidden.

55 / 141

2.3.23.1 RMS Server

◎ Location : Host Setup Monitoring RMS Server

Screen Contents

Setting RMS Server

Information

1. Insert RMS Server IP and

port number.


and exit.


without saving.

2.3.23.2 Connecting Test

◎ Location : Host Setup Monitoring Connection Test

Screen Contents

Testing RMS Server

Connection

1. Press ‘Test’ button.

2. Any message will be

displayed in the Result

field.

3. Press ‘Exit’ to stop.

56 / 141

2.3.23.3 Manage Account

◎ Location : Host Setup Monitoring Manage Account

Screen Contents

Managing Account (TID

folder) of RMS Server

1. Create or Delete Account

(TID folder) of RMS Server.


and exit.


without saving.

* If creating or deleting

account is being

processed, “Processing”

message will be shown.

* If the account is exist,

“Exist” message will be

shown.

* If the account is not exist,

“Not Exist” message will be

shown.

57 / 141

2.3.23.4 Set Interval

◎ Location : Host Setup Monitoring Set Interval

Screen Contents

Setting RMS interval time

1. Insert RMS interval time.


and exit.


without saving.

* If the account (TID folder)

is not created, the interval

cannot be set.

2.3.23.5 Emergency Reset

◎ Location : Host Setup Monitoring Emergency Reset

Screen Contents

Emergency Reset

* It the ATM is power off

accidently or the network

status is not stable while

being created or deleted

the account at the RMS

server, you can ignore the

creating or deleting

action.

* It dose not effect to the

RMS server.

58 / 141

2.4 Communication Setting Menu

2.4.1 Modem Set

◎ Location : Transaction Setup Modem Set

◎ This menu will be shown in case of MODEM only.

Screen Contents

Setting menu for Modem

transfer

2.4.1.1 Sound

◎ Location : Transaction Setup Modem Set Sound

Screen Contents

Modem sound setting

59 / 141

2.4.1.2 Baudrate

◎ Location : Transaction Setup Modem Set Baudrate

Screen Contents

Transfer rate setting

2.4.1.3 Status

◎ Location : Transaction Setup Modem Set Status

Screen Contents

Status check

60 / 141

2.4.1.4 Predialing

◎ Location : Transaction Setup Modem Set Predialing

Screen Contents

Setting for use of Pre-dialing

during transaction

2.4.1.5 Timeout

◎ Location : Transaction Setup Modem Set Timeout

Screen Contents

Setting the timeout value

between ATM and the Host.

61 / 141

2.4.1.5.1 View Timeout

Screen Contents

Reviewing the timeout

values.

2.4.1.5.2 Dial Timeout

Screen Contents

Setting the timeout of

dialing.

1. Enter desired timeout

value.


and exit.


without saving.

62 / 141

2.4.1.5.3 ENQ Timeout

Screen Contents


ENQ.


value.


and exit.


without saving.

2.4.1.5.4 ACK Timeout

Screen Contents


ACK.


value.


and exit.


without saving.

63 / 141

2.4.1.5.5 STX Timeout

Screen Contents


STX.


value.


and exit.


without saving.

2.4.1.5.6 ETX Timeout

Screen Contents


ETX.


value.


and exit.


without saving.

64 / 141

2.4.1.5.7 EOT Timeout

Screen Contents


EOT.


value.


and exit.


without saving.

2.4.2 Phone No.

◎ Location : Host Setup Phone No.

◎ This menu will be shown in case of MODEM only.

Screen Contents

For modem communication,

HOST Phone number setting

65 / 141

2.4.3 Redundancy Server

◎ Location : Transaction Setup Setup ATM Next (2 times) Redundancy Server

◎ This menu will be shown in case of TCP/IP only.

Screen Contents


redundancy server

2.4.4 TCPIP Set

◎ Location : Transaction Setup TCPIP Set


Screen Contents

Setting menu for TCPIP

communication in case of

URL option is selected

66 / 141

Screen Contents

Setting menu for TCPIP

communication in case of

URL option is not selected

2.4.4.1 Server URL or IP

◎ Location : Transaction Setup TCPIP Set Server URL(or IP


Screen Contents

If the Redundancy server

option is enable, server

selection will be displayed

like left.

Else, this will be skipped.

67 / 141

Screen Contents

If URL function is Enabled,

then Host server URL address

and communication Port

must be set.

1. Insert the server URL and

port number.


and exit.


without saving.

If URL function is Disabled,

then Host server IP address

and Port must be set

1. Insert the server IP and

port number.


and exit.


without saving.

68 / 141

2.4.4.2 ATM IP

◎ Location : Transaction Setup TCPIP Set ATM IP

Screen Contents

Setting of ATM IP address

communication Port

1. Insert the ATM IP, subnet

mask, gateway and DNS.


and exit.


without saving.

If DHCP option is enabled, all

information are inserted

automatically.

2.4.4.3 TCP/IP Option

◎ Location : Transaction Setup TCPIP Set TCP/IP Option

Screen Contents

Choose menu to change.

69 / 141

2.4.4.3.1 TCP Length

Screen Contents

1. Inclusive or Exclusive to

use.


and exit.


without saving.

2.4.4.3.2 TCP Type

Screen Contents

1. Server or Client to use.


and exit.


without saving.

70 / 141

2.4.4.4 TCP/IP Timeout

◎ Location : Transaction Setup TCPIP Set Timeout

Screen Contents

Choose menu to change.

2.4.4.4.1 View Timeout

Screen Contents

Reviewing the timeout

values.

71 / 141

2.4.4.4.2 Session Timeout

Screen Contents


making session between

ATM and the Host.


value.


and exit.


without saving.

2.4.4.4.3 Send Timeout

Screen Contents


sending message to the

Host.


value.


and exit.


without saving.

72 / 141

2.4.4.4.4 Receive Timeout

Screen Contents


receiving message from the

Host.


value.


and exit.


without saving.

2.4.4.4.5 ETX Timeout

Screen Contents


receiving ETX (End Of Text)

field.


value.


and exit.


without saving.

73 / 141

2.4.4.5 DHCP

◎ Location : Transaction Setup TCPIP Set DHCP

Screen Contents

Setting the usage of DHCP

option

1. Enable or disable the

DHCP option..


and exit.


without saving.

2.4.4.6 SSL/TLS

◎ Location : Transaction Setup TCPIP Set SSL/TLS

Screen Contents


SSL/TLS option

1. Enable or disable the

SSL/TLS option.


and exit.


without saving.

74 / 141

2.4.4.7 URL Option

◎ Location : Transaction Setup TCPIP Set URL Option

Screen Contents

Setting the URL option

1. Enable or disable the URL

option..


and exit.


without saving.

2.4.5 Message Type

◎ Location : Transaction Setup Setup ATM Next (4 times) Message Type

Screen Contents

Setting the communication

interface type for

transaction.

1. Select type.


and exit.


without saving.

75 / 141

2.4.6 ENQ Check

◎ Location : Transaction Setup Setup ATM Next (3 times) ENQ Check

Screen Contents

If enabled, the AP will check

the ENQ (ENQuiry) field of

received message.

2.4.7 EOT Check

◎ Location : Transaction Setup Setup ATM Next (3 times) EOT Check

Screen Contents

If enabled, the AP will check

the EOT (End Of Text) field of

received message.

76 / 141

2.5 Master Key Setting Menu

2.5.1 Master A

◎ Location : Host Setup Key Management Insert Master A

◎ Before doing this, you’d better changing EPP password #1 and #2.

◎ To entering this menu, you must enter EPP password #1 and #2.

Screen Contents

Select Master Key Type

Insert the Part A master Key.

77 / 141

2.5.2 Master B

◎ Location : Host Setup Key Management Insert Master B

◎ Before doing this, you’d better to change EPP password #1 and #2.

◎ To entering this menu, you must enter EPP password #1 and #2.

Screen Contents

Insert the Part B master Key.

78 / 141

2.6 Electronic Journal Operation and Error List Menu

2.6.1 E-Journal

◎ Location : Customer Setup E-Journal

Screen Contents

Choose sub menu.

2.6.1.1 View All

◎ Location : Customer Setup E-Journal View All

Screen Contents

In this menu, you can view,

check, print and save

electronic journal contents

to SD card or USB memory.

79 / 141

Screen Contents

[Save]

If SD card or USB memory

exists, electronic journal data

will be copied.

[Print]

- Current : Print currently

displayed

- All data : Print all data

80 / 141

Screen Contents

[

[Print – Current]/All data

- Detail : Print detailed

contents.

- Simple : Print simply

2.6.1.2 Search by Date

◎ Location : Customer Setup E-Journal Search by Date

Screen Contents

Electronic journal contents

can be viewed by specific

date.

81 / 141

Screen Contents

2.6.1.3 Save Specific Month Data

◎ Location : Customer Setup E-Journal Search

Screen Contents

Save specific month’s data to

a SD card.

- WAIT : Searching data

- FAILED : No SD card

inserted or copy failed

- DONE : copy success

82 / 141

Screen Contents

83 / 141

2.6.1.4 Search by Sequence Number

◎ Location : Customer Setup E-Journal Search by Sequence No.

Screen Contents

Electronic journal contents

can be viewed by specific

sequence number.

84 / 141

2.6.2 Error View

◎ Location : System Setup Error View

Screen Contents

Menu that shows error

codes by different module

type and contents

2.6.3 Error Detail

◎ Location : System Setup Error Detail

Screen Contents

Choose sub menu.

85 / 141

2.6.3.1 View All

◎ Location : System Setup Error Detail View all

Screen Contents

Menu that shows past errors

by time periods

[Print]

86 / 141

Screen Contents

[Save]

If SD card or USB memory

exists, error journal data

will be copied.

2.6.3.2 Search

◎ Location : System Setup Error Detail Search

Screen Contents

Error contents can be viewed

by specific date.

87 / 141

Screen Contents

88 / 141

2.7 System Mode Menu

2.7.1 Version

◎ Location : System Setup Version

Screen Contents

Menu that shows the S/W

and device versions

2.7.2 Setup Print

◎ Location : System Setup Setup Print

Screen Contents

Menu that can print ATM

setting information.

89 / 141

2.7.3 EJ Delete

◎ Location : System Setup EJ Delete

Screen Contents

Menu that can delete all

stored contents of

electronic journal.

If ‘Yes’ button is pressed,

all E-Journal data will be

deleted.

2.7.4 Printer Test

◎ Location : System Setup Diagnostics Print Test

Screen Contents

Menu that can test the

Receipt Printer.



displayed in the Status

field.


90 / 141

2.7.5 CDM Test

◎ Location : System Setup Diagnostics CDM Test

Screen Contents

Menu that can test the Cash

Dispensing Module.

CST2 and CST3 button will be

shown by the count of

cassette or CDM type.

1. Select desired cassette.

2. Press ‘Count’ button to

insert test dispensing count


4. Any character or number

will be displayed in Status

and Result field.


2.7.6 MS C/R Test

◎ Location : System Setup Diagnostics MS C/R Test

Screen Contents

Menu that can test the MS

Card Reader.

1. Insert and remove MS

Card.


displayed in the Track2

Field.

3. Press ‘Exit’ button.

4. System will be reset

automatically.

91 / 141

2.7.7 Key Test

◎ Location : System Setup Diagnostics Key Test

Screen Contents

Menu that can test function

keys and pinpad.

1. Press any function key and

number on pinpad.

2. Any character or number

will be displayed in the

‘Pressed key’ field.

3. Press ‘CANCEL’ to exit.

2.7.8 Modem Test

◎ Location : System Setup Diagnostics Modem Test

Screen Contents

Menu that can test the

Modem Device.

1. Insert phone number to

dial.

2. Press ‘Dialing’ to phone call

3. Check the ring sound.


92 / 141

2.7.9 TCP/IP Test

◎ Location : System Setup Diagnostics TCP/IP Test

Screen Contents

Menu that can test the LAN

Device.



displayed in the Result

field.


2.7.10 IC C/R Test

◎ Location : System Setup Diagnostics IC C/R Test

Screen Contents

Menu that can test the IC

Card Reader.

1. Insert IC Card.


displayed in the Status

Field.

3. Remove IC Card.

4. Press ‘Exit’ button.

5. System will be reset

automatically.

93 / 141

2.8 ETC

2.8.1 Initialize / Reset

◎ Location : Device Reset

Screen Contents

2.8.2 Select CDM Type

◎ If the OS is changed or updated by using SD Card, the CDM type must be selected.

Screen Contents

94 / 141

HW Maintenance Manual

Table of Contents

1 External Features ........................................................................................................................................ 95

1.1 Internal Features .......................................................................................................................... 96

2 System Specifications .................................................................................................................................. 97

3 H/W Operation and Maintenance ............................................................................................................... 98

3.1 SYSTEM POWER .......................................................................................................................... 98

3.2 System Block Diagram .................................................................................................................. 99

3.3 Embedded-PC (WinCE 6.0) ........................................................................................................ 100

3.3.1 Device Parts .......................................................................................................................100

3.3.2 ETC Parts Port ....................................................................................................................100

3.3.3 How to Insert and Remove SD Card ....................................................................................101

3.3.4 How to Load & Upgrade the Software ................................................................................101

3.3.5 Check for Abnormality of Electric Power .............................................................................102

3.3.6 Check for Abnormality in COM Port ....................................................................................103

3.3.7 Check point when screen looks abnormal ...........................................................................104

3.4 Bill Dispenser : LCDM ................................................................................................................. 105

3.4.1 To refill cassette with cash ..................................................................................................105

3.4.2 Fix Dispenser Error .............................................................................................................106

<Restoring jam> .................................................................................................................................106

3.5 Card Reader .............................................................................................................................. 107

3.5.1 Card reader instruction .......................................................................................................107

3.5.2 In case of card reader error .................................................................................................107

3.6 Keypad(PCI3.0) .......................................................................................................................... 108

3.7 SMPS ........................................................................................................................................ 109

3.8 Receipt Printer ........................................................................................................................... 110

3.8.1 Printer Module Name of each parts ....................................................................................110

3.8.2 Module of print unit ...........................................................................................................110

3.8.3 Method of installation and removal of Paper .......................................................................112

3.8.4 Solution for common errors ................................................................................................113

4 Installation space .......................................................................................................................................118

5 PL-MU101T Dimension ..............................................................................................................................120

Appendix A. Device Error Code ......................................................................................................................121

95 / 141

1 External Features

Figure 1. Layout of PL-MU101T (Front View)

96 / 141

1.1 Internal Features

Figure 2. Layout of PL-MU101T (Door Open)

97 / 141

2 System Specifications

FEATURE Specifications

SYSTEM PLATFORM

Operating system : Windows CE 6.0

Embedded, ARM11 533/667Hz

Electronic journal : 10,000 transaction

SCREEN SIZE 8"

FUNCTION KEYS Metal Key

UL291 CERTIFICATION Business Hours

PRINTER 80mm Standard

KEYPAD PCI Compliant

ADA Compliant

CARD READER Dip Style

EMV Level 1. 2

DISPENSER LCDM(1000/2000 notes)

ECDM(2000/4000/6000 notes)

CASSETTES 1 to 3

LOCK Dial Lock/ E-Lock,/Cencon/SNG)

COMMUNICATION TCP/IP (SSL/TLS) or Dial up

TOPPER Integrated Topper

ADDITIONAL FEATURES LED Indicator(EPP), Door Switch, ATM Indicator

DIMENSIONS 356(W) x 565(D) x 1,200(H)

WEIGHT 165b (75Kg)

Operation Environment Power : AC 110/220V

Operation temperature : 32 °F ~ 104 °F (0 ℃ ~ 40 ℃)

98 / 141

3 H/W Operation and Maintenance

3.1 SYSTEM POWER

1) Turn on the Power Switch.

>> Turn on Power Switch of SMPS.

>> To turn off the system power, and turn off the power switch of SMPS.

Figure 3. Power Switch of SMPS

99 / 141

3.2 System Block Diagram

Figure 4. Block Diagram

100 / 141

3.3 Embedded-PC (WinCE 6.0)

3.3.1 Device Parts

COM2 : KEPAD(EPP)

COM3 : Thermal Printer(DH)

COM5 : Cash Dispenser(CDM)

COM6 : Card Reader(C/R)

COM7 : Reserved

COM1 : Debug

3.3.2 ETC Parts Port

>> Power

>> I/O IN (J12) : 10Pin Connector Lower Door Switch

>> I/O OUT (J13) : 8Pin Connector EPP Flicker & ATM_Logo Flicker

>> 5V OUT (J9) : KEYPAD Power

>> Function Key(J10) : 12Pin Function Key Left/Right

>> SD CARD : SD Slot

Figure 6. ETC Parts Port

Figure 5. Device Port

101 / 141

3.3.3 How to Insert and Remove SD Card

>> You can insert the SD Card on the back of the Main Control Unit.

You will find a slot in which you can plug the SD card (as shown on the pictures).

3.3.4 How to Load & Upgrade the Software

1. Turn off the ATM

2. Insert the SD Card

3. Turn on the ATM

4. If you get the message “Download Complete”, Software’s Load & Upgrade is completed.

5. Remove the SD Card out.

Insert

102 / 141

3.3.5 Check for Abnormality of Electric Power

LED18 : 12V Power ON

LED1 : 5V Power ON

LED19 : 3.3V Power ON

※ 12V, 5V External Power

● Voltage check : Check for the voltage with tester

1. EC15 check on both ends, 3.3V



103 / 141

3.3.6 Check for Abnormality in COM Port

Check for Abnormality in COM Port using LOOPBACK JIG

>> Run CH6410 COMTEST P/G

>> Choose ALL START

>> Port to be Test (예 :COM5) Execute

- Normal : R , D color flicker (Red, Blue)

- Faulty : No change in color

104 / 141

3.3.7 Check point when screen looks abnormal

1) Check for the damage to J2 LCD Inverter connecter

2) Check for connection on LCD cable

Figure 7. LCD Controller Board

105 / 141

3.4 Bill Dispenser : LCDM

3.4.1 To refill cassette with cash

1) Pull out the cassette using the handle marked handle below.

2) When inserting the cassette back after refill, simply push the cassette all the way

back. Since there is a spring at the end pushing back, you must push all the way in

until it feels snug, and feeling the click.

3) Hold on to the handle of the cassette, and pull the cover up to open the cassette. Pull

the Handle forward, and secure it.

4) Inside the cassett, press the pusher switch, and pullto the front of cassette, secure it

on the hook.

5) Place the cash inside the cassette between the pusher and the back, front of the bill

exit slot, push the pusher switch, and slowly push the pusher back.(line up the cash

along the right or left side of the cassette).

6) When the cash fill is complete, close the lid, push it back in the dispenser slot. (Make

sure it is all the way in until the click is felt)

Figure 6. Bill Despenser

Figure 9. Cash Cassette

Figure 8. Bill Dispenser

106 / 141

3.4.2 Fix Dispenser Error

1) Check the back of the dispenser for power and data cable.

2) Pull the cassette forward, and check for anything that may be blocking the path.

3) Check for the path on the dispenser for anything in the path.

In case of a Jam remove the object in the following way.

<Restoring jam>

1) Pull the handle forward, and pull up, opening the cover of dispenser

Figure 10. Jam removal

1) Remove the jam by turning on the handle on the right.

107 / 141

3.5 Card Reader

3.5.1 Card reader instruction

1) When instructed to do so on the screen, insert the card all the way back to the card

reader. As the Dip Type, push all the way until it clicks.

3.5.2 In case of card reader error

1) Check the power switch and data cable connection.

>> Both data and 12V power are connected by a single cable.

: check 12V power and COM6 Port

: check for any damage to the Cable( including bracket)

2) When communication functions normally between AP Program, LED will turn On

Figure 11. Card Reader Cable drawing

Figure 12. Card Reader LED

108 / 141

3.6 Keypad(PCI3.0)

1) When power is provided, normally Buzzer will sound.

2) Check the power and data cable connection.

>> check the PC (Comport) and Cable connection.

>> Keypad Cable consists of COM2 (RJ45 + Molex5264-02)

Figure 13. Keypad Cable drawing

109 / 141

3.7 SMPS

1) Check connection

+5V (2Pin) : Embedded Board

+12V (4Pin) : Card Reader, Embedded Board

+24V (6Pin) : Cash Dispenser. Receipt Printer

Input Voltage Range : AC90V~264V

Output Voltage Range : DC 11.4V~12.6V, 23.5V~26.5V, 4.75V~5.25V

Figure 14. SMPS Connector

110 / 141

3.8 Receipt Printer

3.8.1 Printer Module Name of each parts

1 — Feed/Cut button

2 — Error LED

3 — Power LED

4 — Paper near sensor socket

5 — Paper guide block

6 — Communication interface (USB or serial interface is optional)

7 — Power interface

8 — Button for opening and closing the top cover

9 — Paper entry

3.8.2 Module of print unit

1) Feed/Cut button

* Print self-test page: keep pressing the FEED button while turning on the power for 1s,

the printer will print the self-test page.

* Feed paper: under normal conditions, press the FEED / CUT button, the printer will

feed paper, and the printer will stop feeding paper when release the FEED / CUT

button. During paper feeding, the Presenter will start when the paper head enters the

Presenter, and the Presenter will stop running when the paper head is held by the

Presenter.

Figure 15. Printer name for each parts

111 / 141

* Cut paper: the printer will cut paper if press the FEED / CUT button for two times

continuously.

* Caution

The printer will not run when press the FEED button under error status.

2) Button for opening and closing the top cover

* After pressing the button for opening and closing the top cover, the top cover

module can be opened for maintenance work, such as clear jammed paper jam, clean

the print head/platen rollers.

3) Power switch

* Press “O” to turn off the power, or press “—”to turn on the power.

4) Error LED (Red)

* Indicate different status of printer. Normally, it is off; under error status (like paper

end), it will flash. Note: Error LED also flashes when the printer executes macro

definition.

5) Power LED (Green)

*Indicate whether the power is on or not and it is always on when the printer is turned

on.

112 / 141

3.8.3 Method of installation and removal of Paper

* Caution

Before installing the paper roll, make sure the specification of paper roll is in conformity with

requirements of printer.

1) Turn on the power, and then place the paper head in the paper feeding path as shown

Figure 16. Paper loading

2) When the paper sensor detects paper, the platen rollers will start rotation to complete

the semi-automatic paper loading.

113 / 141

* Caution

Before loading paper, cut the paper head trim according to the figure below:

Figure 17. Paper head

Before loading paper, make the paper flat to ensure the paper be fed smoothly into the path.

Figure 18. Radlan of paper head

3.8.4 Solution for common errors

1) Problems during paper loading

Problem Possible Reasons Solutions

Paper roll can’t be loaded

onto paper holder smoothly.

The paper roll ID does not match

the printer.

Replace paper roll.

The printer can’t feed paper

Automatically.

Paper head is irregular. Trim the paper head according to

requirements.

Paper jams. Remove jammed paper.

The paper loading sensor is not

covered by paper head.

Check the paper head to confirm

that the paper loading sensor is

covered fully by paper.

Dust and wastepaper covers the

paper loading sensor.

Clean the paper loading sensor.

After automatic paper

feeding, the paper can’t stop

in the normal print position.

Dust or wastepaper covers the

paper loading sensor.

Clean the paper loading sensor.

114 / 141

2) Problems during printing


The receipt can’t be ejected

out smoothly.

Paper jams. Check paper feeding path, remove

wastepaper and reload paper.

Printout is not clear. The paper is loaded in wrong

direction or its quality is poor.

Load the paper roll correctly.

Use recommended paper or its

equivalents.

Print head needs cleaning. Clean the print head.

The print darkness is too low. Adjust print darkness (＊)

Input voltage is too low. Use the power supply which meets

requirements.

Cutter works abnormally. Paper jams in cutter. Check if there are sundries in

cutter

path(＊), contact with SNBC or

your

local distributor.

The cutter is broken. Check if there are sundries in

cutter

path(＊), contact with SNBC or

your

local distributor.

Printing data is lost and no

printing.

The platen roller is not closed. Close the platen roller properly.

Paper jams. Remove jammed paper.

* To adjust print darkness, contact with our distributors or SNBC.

* If paper jams in cutter, please remove the jammed paper firstly, and then press CUT button to

reset

the cutter.

3) Problems during paper output


The printer stops printing

and warns error during

printing

Paper end. Install a new paper roll.

Paper jams in cutter. Check if there are sundries in

cutter path.

Dust or wastepaper covers the

paper near end sensor.

Clean the paper near end sensor.

115 / 141

4) Other problems


LED does not light and

printer

does not work.

The printer is not connected with

the power correctly.

Connect the printer with power

correctly.

The printer isn’t turned on. Turn on the printer.

The printer does not

Work after receiving

commands.

Printer is in error status. The

communication cable is not

connected well. Interface setting

is

wrong.

Remove the errors(＊).

Make sure the communication

cable is connected correctly.

Set the interface again according

to the self-test page.

* Contaminated paper may cause detection failure.

* Paper near end alarm acts only as a prompt for users, not an error status. Therefore when this

alarm is given, printing task can still be sent

116 / 141

3.9 Open Security Door (Electronic Lock)

Factory Default Password

- The default electronic lock password is:

To open : *123456#

To close : *#

: Open

: Close

Figure 19. Electronic Lock

117 / 141

Change the Password

1) Press * (then the red light will be on).

2) Press ‘red button’ (Located inside the cabinet, behind the lock).

Figure 20. Inside the cabinet

3) Set new password number (e.g. 1234) then press # (then the blue or green light will be

on).

118 / 141

4 Installation space

Figure 21. Installation space #1 (Plan view)

119 / 141

Figure 22. Installation space #2 (Side view)

120 / 141

5 PL-MU101T Dimension

Figure 23. Dimension of PL-MU101T

121 / 141

Appendix A. Device Error Code

A-1. CDM (LCDM-1K)

CODE ERROR DESCRIPTION CORRECTIVE ACTION

CS001

CS002

CS003

CS004

Rx Signal Error

Rx Error

Rx Error (ETC)

Port Open Error

Check the connection of the device cable. If

the problem persists, please replace the

device, cable or port.

CS005

CS006

CS008

CS009

CS010

SP Application Error

Idle Processing Error

Retry Open Command

Port Closed Error

Undefined Command Received

Software error. Please contact the

manufacturer if these errors happen.

CS012

CS013

CS014

CS015

CS016

CS017

CS018

CS019

Check1 (Sensor0) Detected


DIV1 (Sensor0) Detected

DIV2(Sensor0) Detected

Eject (Sensor0) Error

Exit (Sensor0) Error

SOL (Sensor1) Error

Reject (Sensor1) Error

Reset the machine. If problems persist, please

contact the service provider. (Please refer to

CDM maintenance manual)

CS020

CS021

CS022

CS023

CS024

CS025

CS026

Data Receive Error

NAK Retry Timeout Error

Command Send Retry Timeout Error

Receive data BCC Error

Receive data SOH Timeout

Receive data ETX Timeout

Receive data ETX Timeout




CS032

CS033

CS034

CS035

CS036

CS037

CS038

CS03B

CS03C

CS03D

CS03F

CS041

CS042

CS043

CS044

CS045

CS047

Pickup Error

Jam at CHK1,2 Sensor

Overflow Bill

Jam at EXIT Sensor or EJT Sensor

Jam at DIV Sensor

Undefined Command

Bill End

Note Request Error

Counting Error

(between DIV Sensor and EJT Sensor)

Counting Error

(between EJT Sensor and EXIT Sensor)

Reject Tray is not recognized

Motor Stop

Jam at DIV Sensor

Timeout (from DIV Sensor to EJT Sensor)

Over Reject

Cassette is not recognized

Dispensing Timeout




122 / 141

CS049

CS04A

CS04E

Diverter Solenoid or SOL Sensor Error

SOL Sensor Error

Purge Error (Jam at Div Sensor)

A-2. CDM (LCDM-2K)


C2001

C2002

C2003

C2004

Rx Signal Error

Rx Error

Rx Error (ETC)

Port Open Error




C2005

C2006

C2008

C2009

C2010



Retry Open Command

Port Closed Error

Undefined Command Received


manufacturer if these errors happen.

C2012

C2013

C2014

C2015

C2016

C2017

C2018

C2019

C201A

C201B

C201C

C201D

C201E





Eject (Sensor0) Error

Exit (Sensor0) Error

SOL (Sensor1) Error

BOX0 Set (Sensor1) Error

BOX1 Set (Sensor1) Error

CHK3 Set (Sensor1) Error

CHK4 Set (Sensor1) Error

Near End (Sensor1)

Reject (Sensor1)




C2020

C2021

C2022

C2023

C2024

C2025

Data Receive Error

NAK Retry Timeout Error

Command Send Retry Timeout

(or CDM Setting) Error

Receive Data BCC Error

Receive Data SOH Timeout

Receive Data ETX Timeout


the problem persists, replace the device, cable

or port.

C2032

C2033

C2034

C2035

C2036

C2037

C2038

C203A

C203B

C203C

C203D

Pickup Error

JAM at CHK1,2 Sensor

Overflow Bill

JAM at EXIT Sensor or EJT Sensor

JAM at DIV Sensor

Undefined command

Bill End

Mismatch CRI Eject

Note Request Error

Counting Error

(between DIV Sensor and EJT Sensor)

Counting Error




123 / 141

C203F

C2040

C2041

C2042

C2043

C2044

C2045

C2046

C2047

C2048

C2049

C204A

C204B

C204C

C204E

C204F

C2050

C2053

C2121

C2028

C2100

C2026

(between EJT Sensor and EXIT Sensor)

Reject Tray is not recognized

Lower Bill End

Motor Stop

JAM at DIV Sensor

Timeout (from DIV Sensor to EJT Sensor)

Over Reject

Upper CST is not recognized

Lower CST is not recognized

Dispensing Timeout

Jam at EJT Sensor

Diverter Solenoid or SOL Sensor Error

Divert Sensor Error

Check Diverter Sensor (Note Differ)

Jammed CRI

Divert Note Detected

Other Box Detected Note

Timeout (Check Divert)

Memory Error

Data Receive Timeout (or CDM Setting) Error

Dispense Command RecvData Timeout Error

2 Box Pickup Error

RecvData ETX Retry Over

A-3. CDM (ECDM-2K/4K)


C4101

C4102

C4103

C4104

C4109

LSR RX FIFO Error

LSR RX OVERRUN Error

Default Error

Port Error

Port Error

Check the connection of the CDM cable. If the

problem persists, please replace the CDM,

cable or the port

C4110

C4108

C4111

C4105

C4107

C4106

C4120

C4121

C4122

C4123

C4124

C4125

C4126

Invalid Command

Invalid Command

Undefined Command Error


Note Position Error

Command Processing

Data Receive Timeout (Retry Over)

Data Receive Timeout (Retry Over)

Data Receive Timeout

SOH Timeout

SOH Timeout (Retry Over)

ETX Timeout

ETX Timeout (Retry Over)


contact the service provider.

C4041

C4042

C4043

Pickup Error (1 Cassette)



Add notes to the Cassette 1, 2, 3 or 4.

124 / 141

C4044 Pickup Error (4 Cassette)

C4002

C4003

C4004

C4005

C4006

Timeout on feeding between CHK Sensor and

RVDT Start Sensor

Timeout on feeding between DIV Sensor and

EJT Sensor

Timeout on feeding between EJT Sensor and

EXIT Sensor

A note is not passed on EXIT Sensor

Ejecting the note suspected as rejected

C4007

C4008

C4009

C400A

C400B

C400C

C400D

C400E

C4020

C4021

C4022

C4023

C4024

C4025

C4010

C4FFF

Abnormal Note Management

Abnormal Note Management

Jamming on EJT Sensor

Jamming on EXT Sensor

Detecting Notes on the path before Start of

pick-up

Dispensing too many notes for one transaction

(120 notes)

Rejecting too many notes for one transaction

(Default limit: 20 notes)

Abnormal Termination during Purge Execution

Detecting sensor trouble or abnormal material

before start

Detecting sensor trouble or abnormal material

before start

Detecting trouble of solenoid operation before

dispense

Detecting trouble in motor or slit sensor before

dispense

Detecting no cassette0 requested to dispense

banknotes

Detecting Near End Status in the Cassette

Requested to Dispense (When Near End

Detection Mode is Turned On)

Data Receive Timeout (or CDM Setting)

CDM Setting Error




C4026

C4027

C4028

C4029

C402A

C402B

C402C

C4030

C4031

Detecting no reject cassette before start or for

operation

Failed to calibrate sensors

Jamming or sensor failure in the Cash Cassette

More banknotes than the requested are

dispensed

Jamming between RVDT Start Sensor and DIV

Sensor

Dispensing is not terminated within 90 seconds

Detecting no cassette1 requested to dispense

banknotes

Recognizing abnormal Command

Recognizing abnormal Parameters on the




125 / 141

C4032

C4033

C4034

C4112

C4113

C4114

C4115

C4116

C4117

C4118

C4119

command

Not to give Verify command on Reset after

downloading program

Failure of writing on program area

Failure of Verify

detecting SENS0_DIV1

detecting SENS0_DIV2

detecting SENS0_EJT

detecting SENS0_EXT

detecting SENS0_RJT

detecting SENS0_SOL

detecting SENS1_RVSTL

detecting SENS1_RVSTR

A-4. CDM (ECDM-6K)


C5101

C5102

C5103

C4104

C4109

LSR RX FIFO Error

LSR_RX_OVERRUN Error

Default error

Port error

Port error

Check the connection of the CDM cable. If the

problem persists, replace the CDM, cable or

the port

C5110

C5108

C5111

C5105

C5107

C5106

C5120

C5121

C5122

C5123

C5124

C5125

C5126

Invalid command

Invalid command

Undefined command error

Undefined command error

Note position error

Command processing

Data receive timeout(retry over)

Data receive timeout(retry over)

Data receive timeout

SOH timeout

SOH timeout (retry over)

ETX timeout

ETX timeoutr(retry over)



C5A50

C5A51

C5A52

C4A53

Pickup error(1 cassette)




Add Notes to the Cassette 1, 2, 3 or 4.

C5A01

C5A02

C5A03

C5A04

C5A05

Feeding Time-out between CHK Sensor and

RVDT Start Sensor

Feeding Time-out between RVDT Start Sensor

and DIV Sensor

Feeding Time-out between DIV Sensor and EJT

Sensor

Feeding Time-out between EJT Sensor and

EXIT Sensor

A Note Is Staying at EXT Sensor

126 / 141

C5A06 Ejecting the note suspected as rejected

C5A07

C5A08

C5A09

C5A0A

C5A0B

C5A0C

C5A0D

C5A0E

C5A10

C5A11

C5A12

C5A13

C5A14

C5A15

C5A16

C5A17

C5A18

C5A19

C5A1A

C5A1B

C5A1C

C5A20

C5A21

C5A22

C5A23

C5A24

C5A25

C5A28

C5A29

C5A2A

C5A2B

C5A2C

C5A2D

C5A30

Abnormal note management

Abnormal note management

Jamming on EJT Sensor

Jamming on EXT Sensor

Detecting notes on the path before start of

pick-up

Dispensing too many notes for one transaction

(120 note)

Rejecting too many notes for one transaction

(Default limit: 20 notes)

Abnormal termination during purge execution

Detecting Trouble of Solenoid Operation

Before Dispensing

Detecting Trouble in Motor or Slit Sensor

Before Dispensing

Not Detecting Reject Tray before Start or for

Operation

Failed to Calibrate Sensors

More Banknotes than the Requested are

Dispensed

Dispensing is Not Terminated within 90

Seconds

Recognizing Abnormal Command

Recognizing Abnormal Parameters on the

Command

Failure of Writing on Program Area

Failure of Verify

Not to Give Verify command on Reset after

Downloading Program

Failure of Writing EEPROM

Mismatches Checksum of EEPROM on Writing

EEPROM

RVST Left Sensor is Always On.

RVST Right Sensor is Always On.

Divert Left Sensor is Always On

Divert Right Sensor is Always On

Eject Sensor is Always On.

Exit Sensor is Always On.

RVST Left Sensor is Always Off

RVST Right Sensor is Always Off

Divert Left Sensor is Always Off

Divert Right Sensor is Always Off

Eject Sensor is Always Off

Exit Sensor is Always Off.

Check1_Left Sensor is Always On




127 / 141

C5A31

C5A32

C5A33

C5A34

Check1_Right Sensor is Always On

Cassette1 Sensor is Always On



C5A35

C5A36

C5A37

C5A38

C5A39

C5A3A

C5A3B

C5A40

C5A41

C5A42

C5A43

C5A44

C5A45

C5A46

C5A47

C5A48

C5A49

C5A4A

C5A4B

C5A50

C5A51

C5A52

C5A53

C5A54

C5A55

C5A56

C5A57

C5A58

C5A59

C5A5A

C5A5B

C5A5C

Cassette2 Sensor is Always On.




Check4_Left Sensor is Always On.



Check1_Left Sensor is Always Off.

Check1_Right Sensor is Always Off

Cassette1 Sensor is Always Off.



Cassette2 Sensor is Always Off

Check3_Left Sensor is Always Off






Banknote Pick Up Error in the Cassette1 on

NEAREND State


NEAREND State


NEAREND State


NEAREND State

Jamming or sensor failure in the Cash

Cassette1


Cassette2


Cassette3


Cassette4

Not Detecting Cash Cassette1 before Start or

for Operation


for Operation


for Operation

Detecting Cash Cassette4 before start or for

operation

Cash Cassette1 is Near-End




128 / 141

C5A5D

C5A5E

C5A5F

C5A60

C5A61

C5A62

C5A63

C5A64

C5A65

C5A66

C5A67

C5A68

C5A69

C5A6A

C5A6B

C5A6C

C5A6D

C5A6E

C5A6F

C5FFF

(In Case of Near End Detection Mode)

Cash-Cassette2 is Near-End






Pick-up Error in Cassette1

( Banknotes exist in Cash Cassette1)







Different between Type of Cassette1 Set to

Main Body (Control Board) and Type of Cash

Cassette1 by Dip Switches










Cannot Find Type1 Cassette on Request of

Dispensing Type1


Dispensing Type2


Dispensing Type3


Dispensing Type4

All Type1 Cassettes Are under Bill End Status

on Request of Dispensing Type1







CDM Setting Error

129 / 141

A-5. Pinpad (KeyU)


ES001

ES002

ES003

Rx (FIFO) Signal Error

Rx (OVERRUN) Error

Rx Error (ETC)

ES004 Port Open Error The connection between the MCU and the

communication port is not established. Please

check the connection between MCU and the

PC. If problem persists, replace the cable or

MCU board

ES005

ES006

ES007

ES008

ES009

ES010

ES011

ES012

ES013

ES014

ES015

ES016

ES017

ES018

ES019

ES020

ES021

ES022

ES023

ES024

ES025

ES026

ES027



Retry Open Command

Work Key Length Error (only 32bytes)

MKey1 Length Error (only 32bytes)


MAC Master Key Length Error

SP Undefined Command Received

Init Error

Init Error

Init Error

Ready Pad Error

PinBlock Error

Normal Key Error

Internal Error (MAC)


SP Step Error

Account Length Error (12bytes)

SP Step Error

SP Step Error

Normal Mode (Key) Error




manufacturer if these error happen.

ES028

ES029

ES032

ES030

ES031

ES033

Send Data Timeout (Command)

Recevie BCC Timeout

Recevie BCC Timeout

STX Timeout

ETX Timeout

ETX Timeout


problem persist replace the device, cable or

port.

ES411

ES412

ES413

ES414

ES415

ES416

ES417

Command Parameter Error

Interval Time between PIN inputting less than

limitation

Length of Command Error

Command Missing End Parameter 03h

Command should wait some time before

execute

Invalid Command

Hardware error. Please contact the


130 / 141

ES418

ES419

ES420

ES421

ES422

ES423

ES424

ES425

ES426

ES427

ES428

ES429

ES430

ES431

ES432

ES433

ES434

ES435

ES436

ES437

ES438

ES439

ES440

ES441

ES442

Command Executes Failure

BCC Check Error

Data Receive Timeout

Invalid Master Key

The Key is too simple, each byte is same

Invalid command tamper reach to 5 times, EPP

has been locked

Key invalid or same values Key has been stored

in device

Key Invalid or does not be activated

Has to modify administrator password first

Has to load Master Key first

Key Invalid

Key Loading Error reach to 3 times, EPP has

been locked

EPP does not be fixed on device (like ATM and

so on) correctly

Command Invalid because EPP does not be

Fixed on device correctly

Random Code Invalid

Key Authenticated Error

Function does not be activated

New administrator password is equal to

default value of factory

Has to entry administrator password first to

authentication

Data Illegal or Invalid

Tamper has been done, EPP has been locked

forever

Firmware Integrity Error

EPP has been locked forever

(Invalid administrator password)

EPP has been locked forever

(The Device has been unauthorized removal)

The account number has not loading

Reach the max number limit for access to

sensitive services

A-6. Pinpad (Sunson)


EZ501

EZ502

EZ503


Rx (OVERRUN) Error

Rx Error (ETC)

EZ504 Port Open Error The connection between the MCU and the

communication port is not established. Please

check the connection between MCU and the

PC. If problem persists, replace the cable or

131 / 141

MCU board

EZ505

EZ506

EZ507

EZ508

EZ509

EZ510

EZ511

EZ512

EZ513

EZ514

EZ515

EZ516

EZ517

EZ518

EZ519

EZ520

EZ521

EZ522

EZ523,

EZ524

EZ525

EZ526

EZ527



Retry Open Command

Working Key Length Error (only 32bytes)



MAC Master Key Length Error


Init Error

Init Error

Init Error

Ready Pad Error

PinBlock Error

Normal Key Error



SP Step Error

Account Length Error (12bytes)

SP Step Error

SP Step Error



Normal <ode (Key) Error



EZ528

EZ529

EZ532

EZ530

EZ531

EZ533

Send Data Timeout (Command)

Recevie BCC Timeout

Recevie BCC Timeout

STX Timeout

ETX Timeout

ETX Timeout


problem persists, replace the device, cable or

port.

EZ609

EZ60A

EZ60B

EZ60C

EZ60D

EZ60E

EZ60F

EZ610

EZ611

EZ612

EZ614

EZ616

EZ617

EZ618

EZ609

EZ61A

EZ61B

EZ61C

No Authorization

No Version Number

Password doesn't exist

Password has been existed

Wrong Password

Key does not exist

Key has been existed

Key attribute is wrong

Passwords is wrong

Key Loading Fails

The same key value has existed

Authentication Error or Wrong

Key number is beyond range

Padding Aata is wrong

No PIN

PIN Invalid

Interval Time of two PIN is two short

Length of PIN is wrong

Hardware error. Please contact the


132 / 141

EZ61D

EZ620

EZ624

EZ625

EZ626

EZ629

EZ630

EZ634

EZ635

EZ636

EZ640

EZ641

EZ642

EZ643

EZ644

EZ645

Length of Card Number is wrong

Memory runs off

Locked Keypad

Padding Data Length is wrong

Didn't set successfully in given time

Password is not checked

Card Number or Padding Data is incorrect in

PINBLOCK

Need Removal Authentication

Client Information doesn't exist

Mutual Check Failed

Set Specially Function Fails

To write client information fails

Key Length is incorrect

Client information doesn't exist

Firmware Authentication is incorrect

RSA data big than RSA KEY PUBLIC MODULE

A-7. SIU


FS001

FS013

FS002

FS014

FS003

FS015

FS004

FS005

FS006

FS016

FS007

FS017

FS008

FS018

FS009

FS019

FS021

FS010

FS011

FS012

FS020

GS001

GS009

GS002

GS010

GS003

GS011

Watchdog DLL Load Error


Undefined Application Command


Reset DLL Load Error

Reset DLL Load Error

Reset Initializing Error

Reset Default Error



Watchdog Registry Error

Watchdog Registry Error

Watchdog Map IO Base Error

Watchdog Map IO Base Error

Watchdog Map Reset Base Error



Watchdog Default Error

GPIO DLL Load Error

GPIO Registry Error

Unknown Value Returned

GPIO DLL Loading Error

GPIO DLL Loading Error

GPIO Registry Error

GPIO Registry Error

GPIO Map IO Base Error

GPIO Map IO Base Error



133 / 141

GS004

GS012

GS005

GS006

GS013

GS007

GS008

GPIO Port Number Error

GPIO Port Number Error

Unknown Value Returned

GPIO Default Error

GPIO Default Error

Invalid Data (Status)


KS001

WS001

KS002

WS002

KS003

WS003

KS004

KS005

KS006

KS007

KS008

KS009

KS010

KS011

KS012

KS014

KS013

WS004



Rx (OVERRUN) Error

Rx (OVERRUN) Error

Rx Error (ETC)

Rx Error (ETC)

Rx Error (ETC)

Idle Error

Init Timeout

Device Timeout

Receive Retry Count Timeout

Receive Retry Count Timeout

Receive Timeout

Receive Poll Timeout

Receive Frame Timeout


Receive Frame Retry Over

Port Open Error



port.

WS005

WS006

WS007

WS008

WS009

WS010

Invalid Command

Idle Error


Invalid Data (in Ready)

Invalid Address Error

Undefined Response Code



WS011

WS012

WS013

WS014

WS015

WS016

WS017

WS018

WS019

Init Command Timeout



Receive Timeout

Receive Timeout

Poll Timeout






port.

134 / 141

A-8. CARD (Sankyo)


IS001

IS002

IS003

IS004

Rx(FIFO) Signal Error

Rx(OVERRUN) Error

Rx Error (ETC)

Port Open Error


problem persists, replace the device, cable, or

port.

IS005

IS006

IS007

IS008


Retry Open Command



Software error. Please the manufacturer if

these error happen.

IS009

IS010

IS011

IS012

IS013

IS015

IS016

IS017

IS018

Command Execution is impossible

Hard Ware is not present

Command Data Error

ICRW does not have keys

Incomplete at Intake or Withdraw

Timeout at Intake

(completed reading at least magnetic

Timeout at Intake or Withdraw

Latch Operation Error

Unknown Error Code



IS019

IS020

IS021

IS022

IS023

IS024

IS025

IS026

IS300

IS301

IS302

IS303

IS304

IS305

IS306

IS307

IS308

IS30A

IS30B

IS30C

IS30D

IS30E

IS30F

IS310

IS311

IS312

IS313

ACK Receive Retry Over

Received Timeout


Receive Data Len Error

Receive Data Timeout (STX)


ETX Retry Timeout

ETX Timeout

Initial Response Error






Card Read Response Error



Card End Response Error






Card Position Response Error



IC Power Up Response Error



135 / 141

IS320

IS321

IS322

IS323

IS888





Undefined Code Received

A-9. Printer (Rexod)


PS001

PS002

PS003

PS004

RX FIFO Error

RX Over Run

Other Communication Driver Error

Port Error

Check the connection of the Printer cable. If

problem persists, replace the Printer, cable or

the port.

PS005

PS006

PS007

PS008

PS009

PS010

PS011

PS012

Invalid Command

Invalid Command

Invalid Command

Print Data Size Over

Eject Command Error


Print Error (No Paper)

Eject Error (No Paper)

Software error. Reset the machine. If problems

persist, please contact the manufacturer.

PS013 Head Up Error Close the printer header and press reset.

PS014 Cut Error Parts need to be replaced.

PS015 Feed Jam Error Please remove the paper jam and press reset.

PS016 Received Timeout Check the connection of the Printer cable. If


the port.

PS017 Paper End Supply Paper.

A-10. Printer (SNBC)


PA001

PA002

PA003

PA004

RX FIFO Error

RX Over Run


Port Error



the port.

PA005

PA006

PA007

PA008

PA009

PA010

PA011

PA012

Invalid Command

Invalid Command

Invalid Command

Print Data Size Over

Eject Command Error


Print Error (No Paper)

Eject Error (No Paper)



PA013 Head Up Error Close the printer header and press reset.

PA014 Cut Error Parts need to be replaced.

PA015 Feed Jam Error Please remove the paper jam and press reset.

PA016 Received Timeout Check the connection of the Printer cable. If

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the port.

PA017 Paper End Supply Paper

PA018

PA019

PA020

PA021

PA022

Head Overheat Error

Print Buffer Full

Paper Load Error

Printing Jam

System H/W Error

Hardware error. Reset the machine. If

problems persist, please contact the

manufacturer.

A-11. ADA


AS001

AS002

AS003

AS004

RX FIFO Error

RX Over Run


Port Open Error



the port

AS005

AS006

AS007

AS008

AS009

AS010

AS011

AS012

AS013

AS014

AS015




Port Close Error


Undefined Command Response Error

Double Work Error

TTS Stop Error

Response Error


Response Timeout



A-12. TCPIP


TS001 Invalid Command Software error. Reset the machine. If problems


TS002 Open Error Check the connection of the Modem cable. If

problem persists, replace the modem, cable or

the port.

TS003 IP/Port Number Error Please check IP port number and insertion. If

normal, please contact the manufacturer.

TS004

TS005

TS006

TS007

TS008

TS009

TS010

TS011

TS012

TS013

Socket Create Fail

Send Data Error

Send Data Length Error

Send Socket Error

Send Timeout

Session Connect NG

Send Data Error

Receive Fail

Receive Socket Error

Receive Timeout

Check the Wireless Modem or LAN cable, port

connection and TCPIP communication

connection. If problems persist, please contact

the service provider.

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TS014

TS020

TS0N0

TS0S0

TS0S1

TS1M2

TS1N2

TS1E2

TS1E3

TS1E4

TS1E5

TS1E6

TS1E7

TS1E8

TS1E9

TS1EA

TS1EB

TS1EC

TS1ED

TS1EE

TS2S1

TS2S2

TS2S3

TS2S4

TS2S5

TS2S6

TS2S7

TS2SA

TS2SB

TS2SC

TS2SD

TS2SE

TS2SF

TS2E2

TS2E3

TS2E4

TS2E5

TS2E6

TS2E7

TS2E8

TS2E9

TS2EA

TS2EB

TS2EC

TS2ED

TS2EE

TS3N2

TS3N4

Receive Data Default Error

Send Data Default Error

TCP/IP Connection Failure

TLS Lib Initialize Error

VISA2(TLS) VISA2 Type Setting Error

STD(TLS) Receive Data Failure

STD(TCP/IP) RecvData Timeout

STD(TLS) WANT_WRITE (DataSend)

STD(TLS) CONN_RESET Error (DataSend

STD(TLS) SEND_FAILED Error (DataSend)

STD(TLS) UNKNOWN_HOST Error (DataSend)

STD(TLS) SOCKET_FAILED Error (DataSend)

STD(TLS) CONNECT_FAILED Error (DataSend)

STD(TLS) BIND_FAILED Error (DataSend)

STD(TLS) LISTEN_FAILED Error (DataSend)

STD(TLS) ACCEPT_FAILED Error (DataSend)

STD(TLS) RECV_FAILED Error (DataSend)

STD(TLS) WANT_READ Error (DataSend)

STD(TLS) UNKNOWN Result Error (DataSend)

STD(TLS) Out of Case Error (DataSend)

VISA2(TLS/ELAN) Send Data Error

VISA2(TLS/ELAN) Recv ACK Error

VISA2(TLS/ELAN) Send ACK Error

VISA2(TLS/ELAN) Recv Data Error

VISA2(TLS/ELAN) Send ACK Error

VISA2(TLS/ELAN) Recv EOT Error

VISA2(TLS/ELAN) Send EOT Error

VISA2(TLS) Recv ENQ Error

VISA2(TLS) Send Data Error

VISA2(TLS) Recv Data Error

VISA2(TLS) Send ACK Error

VISA2(TLS) Recv EOT Error

VISA2(TLS) Send EOT Error

VISA2(TCP/IP) WANT_WRITE Error (EOT):

VISA2(TCP/IP) CONN_RESET Error (EOT)

VISA2(TCP/IP) SEND_FAILED Error (EOT)

VISA2(TCP/IP) UNKNOWN_HOST Error (EOT)

VISA2(TCP/IP) SOCKET_FAILED Error (EOT)

VISA2(TCP/IP) CONNECT_FAILED Error (EOT)

VISA2(TCP/IP) BIND_FAILED Error (EOT)

VISA2(TCP/IP) LISTEN_FAILED Error (EOT)

VISA2(TCP/IP) ACCEPT_FAILED Error (EOT)

VISA2(TCP/IP) RECV_FAILED Error (EOT)

VISA2(TCP/IP) WANT_READ Error (EOT)

VISA2(TCP/IP) UNKNOWN Result Error (EOT)

VISA2(TCP/IP) Out of Case Error (EOT)

VISA2(TCP/IP) EOT Recv Error

VISA2(TCP/IP) Recv Data Error

Please Reset the machine or check the

Wireless Modem or LAN cable, port

connection and TCPIP communication

connection. If problems persist, please contact

the service provider.

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TS3N6

TS3N8

TS3E2

TS3E3

TS3E4

TS3E5

TS3E6

TS3E7

TS3E8

TS3E9

TS3EA

TS3EB

TS3EC

TS3ED

TS3EE

TS4N1

TS4N2

TS4N3

TS4E2

TS4E3

TS4E4

TS4E5

TS4E6

TS4E7

TS4E8

TS4E9

TS4EA

TS4EB

TS4EC

TS4ED

TS4EE

TS5E2

TS5E3

TS5E4

TS5E5

TS5E6

TS5E7

TS5E8

TS5E9

TS5EA

TS5EB

TS5EC

TS5ED

VISA2(TCP/IP) Recv ACK Error

VISA2(TCP/IP) Recv ENQ Error

VISA2(TCP/IP) WANT_WRITE Error (ACK):

VISA2(TCP/IP) CONN_RESET Error (ACK)

VISA2(TCP/IP) SEND_FAILED Error (ACK)

VISA2(TCP/IP) UNKNOWN_HOST Error (ACK)

VISA2(TCP/IP) SOCKET_FAILED Error (ACK)

VISA2(TCP/IP) CONNECT_FAILED Error (ACK)

VISA2(TCP/IP) BIND_FAILED Error (ACK)

VISA2(TCP/IP) LISTEN_FAILED Error (ACK)

VISA2(TCP/IP) ACCEPT_FAILED Error (ACK)

VISA2(TCP/IP) RECV_FAILED Error (ACK)

VISA2(TCP/IP) WANT_READ Error (ACK)

VISA2(TCP/IP) UNKNOWN Result Error (ACK)

VISA2(TCP/IP) Out of Case Error (ACK)

VISA2(TCP/IP) Recv ENQ Error

VISA2(TCP/IP) Recv Data Error

VISA2(TCP/IP) Recv EOT Error

VISA2(TCP/IP) WANT_WRITE Error (ACK1):

VISA2(TCP/IP) CONN_RESET Error (ACK1)

VISA2(TCP/IP) SEND_FAILED Error (ACK1)

VISA2(TCP/IP) UNKNOWN_HOST Error (ACK1)

VISA2(TCP/IP) SOCKET_FAILED Err(ACK1)

VISA2(TCP/IP) CONNECT_FAILED Error (ACK1)

VISA2(TCP/IP) BIND_FAILED Error (ACK1)

VISA2(TCP/IP) LISTEN_FAILED Error (ACK1)

VISA2(TCP/IP) ACCEPT_FAILED Error (ACK1)

VISA2(TCP/IP) RECV_FAILED Error (ACK1)

VISA2(TCP/IP) WANT_READ Error (ACK1)

VISA2(TCP/IP) UNKNOWN Result Error (ACK1)

VISA2(TCP/IP) Out of Case Error (ACK1)

VISA2(TCP/IP) WANT_WRITE Error (DataSend):

VISA2(TCP/IP) CONN_RESET Error (DataSend)

VISA2(TCP/IP) SEND_FAILED Error (DataSend)

VISA2(TCP/IP) UNKNOWN_HOST Error

(DataSend)

VISA2(TCP/IP) SOCKET_FAILED Error

(DataSend)

VISA2(TCP/IP) CONNECT_FAILED Error

(DataSend)

VISA2(TCP/IP) BIND_FAILED Error (DataSend)

VISA2(TCP/IP) LISTEN_FAILED Error (DataSend)

VISA2(TCP/IP) ACCEPT_FAILED Error

(DataSend)

VISA2(TCP/IP) RECV_FAILED Error (DataSend)

VISA2(TCP/IP) WANT_READ Error (DataSend)

VISA2(TCP/IP) UNKNOWN Result Error

(DataSend)

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TS5EE VISA2(TCP/IP) Out of Case Error (DataSend)

A-13. Modem


MS001

MS002

MS003

MS004

Port Error

Port Close Error

Invalid Command

Port Error on Initializing

Check the connection of the Modem cable. If

problems persist, please replace the modem,

cable or the port.

MS005

MS006

MS007

MS008

MS009

MS010

MS011

MS012

MS013

MS014

MS015

MS016

Send Data Fail

Port Error on Dialing

Port Error on Status

Timeout Command Error

No Dial Tone

Dialing Timeout

Dial Command Error

Dial Error

ENQ Timeout

Disconnection

Line Disconnection

Dialing Failed (Dialing Retry Over)

Check the dial tone from the phone jack.

MS017 Receive NAK Retry Over Please Reset the machine. If problems persist,

please contact the service provider.

MS018

MS019

MS020

MS021

MS022

MS023

MS024

MS025

MS026

ACK Timeout

STX Timeout

ETX Timeout

BCC Timeout

EOT Timeout

Disconnect Response

ETX Disconnect

EOT Disconnect

Unknown Error After Sending



A-14. APPL Control


M0001

M0002

System Memory Failure

Operation System Error

Reboot the machine. If problems persist,

please contact the service provider.

M0003

M0004

Invalid Transaction State Failure

Invalid TNF Index Error

Software Error. If the problem persists, please

contact the manufacturer

EA001 Pinpad Reset Error Reset the machine. If problems persist, please

contact the manufacturer.

EA010

EA003

EA004

EA005

EA006

PinPad Password Error

MMkey Error

SMkey Error

Pin Checksum Error

Pinpad Input Compute Error

Software Error. If the problem persists, please

contact the manufacturer

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0A001

0A002

0A003

0A004

0A005

0A006

0A007

0A008

0A009

0A010

0A011

0A012

0A013

Terminal Code (Tran Type) Length Error

At the end of Terminal Code (Tran Type) field,

FS(0x1b) dose not exist.

Tran Code Length Error

Host Total Tran Code Error (Not equal to 50)

Host Total Tran Code Error (Not equal to 51)

At the end of Tran Code field, FS(0x1b) dose

not exist.

Business Date Length Error

At the end of Business Date field, FS(0x1b)

dose not exist.

Tran Data Length Error

At the end of Tran Date field, FS(0x1b) dose

not exist.

Host Total Send/Receive Error

Host Total Receive MAC Error

Host Total MAC Calculating Error


contact the service provider and processing

company.

0A014 Terminal code not matched

(Reversal Send/Receive)

Check the terminal code inserted in the ATM.

If the problem persists, please contact the

service provider.

0A015

0A016

0A017

0A018

0A019

0A020

Sequence Number Length Error

Sequence Number is not matched

At the end of SEQ Number field, FS(0x1b)

dose not exist.

Cancel Receive Error

Cancel Receive MAC Error

Cancel MAC Calculating Error



company.

0A021 Phone Number Length is wrong Check the phone number inserted in the ATM.

If problems persist, please contact the service

provider

0A022

0A023

0A024

0A025

0A026

0A027

0A028

0A029

0A030

0A031

0A032

0A033

0A034

0A035

0A036

Status Message Timeout

Tran Data Length Error (Status)

At the end of Miscell-1 field, FS(0x1b) dose

not exist.


not exist.


not exist.

Status Host Receive Error

Status Receive MAC Error

Status MAC Calculating Error

Config Message Timeout

Config Message Tran Code Error

Config Message Receive Error

Config Receive MAC Error

Config MAC Calculating Error

Tran Code is not equal

Response Code Length Error



company.

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0A037

0A038

0A039

0A040

0A041

0A042

0A043

0A044

0A045

0A046

0A047

0A048

At the end of Response Code field, FS(0x1b)

dose not exist.

Auth Number Length Error

At the end of Auth Number field, FS(0x1b)

dose not exist.

Tran Date Length Error

At the end of Tran Date field, FS(0x1b) dose

not exist.

Tran Time Length Error

At the end of Tran Time field, FS(0x1b) dose

not exist.

At the end of Amount1 field, FS(0x1b) dose

not exist.

At the end of Amount2 field, FS(0x1b) dose

not exist.

Tran Message : Receive Timeout

Tran Message : Receive MAC Error

Tran Message : MAC Calculating Error

CA012 Pickup Error Check and see if there are bills in the cassette.



company..

CA013 Dispensed money is not equal to the

requested.

Please contact the service provider

CA014 Pickup Error (Retry Over) Please add notes in the cassette 1, 2, 3 or 4.

0A0FC Card Exist in the Cardreader Please remove the card at the entrance.

0A0FD The bmp size is exceeded. Please check the file size (base.bmp)

0A0FE Reversal Transaction (due to Not Taken Card)

0A0FF Master Password is default. Please change master password.

SiriUs-I User Manual

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