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Transcript of shaping change: lpu-batangas experience - Civil Service ...
Paradigm of Presentation
*Brief Profile of LPU-B
*Change Management
*Drivers of Change
*Shaping Change at LPU-B
*Management Tools
*Challenges Met
*Approaches andBest
Practices
*RESULTS
*OUTCOMES OF CHANGE
COMPANY PROFILE Lyceum of the Philippines
University Batangas•formerly Lyceum of Batangas
now Lyceum of the Philippines
University•a private Autonomous University
located in Region IV-A
•established in 1966 by the late
Senator, Dr. Sotero H. Laurel adopting
the educational philosophy of his
father, former Philippines President
Jose P. Laurel
•committed to a culture of quality and
excellence marked by a familial spiritand a harmonious work environment
which is embedded in its vision and
mission
Lyceum of the Philippines University –
Batangas
COMPANY PROFILE
• Has 54 degree and non-degree programs, delivered through a
combination of formal/direct classroom Instruction and a blended- learning
environment using the relevant and updated curriculum aligned with selected
reputable local and international recognitions and certifications standards.
LPU Batangas TODAY:
Lyceum of the Philippines University – Batangas
COMPANY PROFILE
The success of LPU Batangas is attributed to its:
• high student performance
• competent, dedicated and motivated employees
• relevant curricula
• upgraded facilities and up-to-date technological
equipment
• good campus climate
• efficient and effective support processes
• strong management support
Lyceum of the Philippines University – Batangas
COMPANY PROFILE
The present thrust of LPU is to implement
transformational teaching and learning environment,
through outcomes-based education. This means that
LPU expects its graduates to possess the four institutional
intended learning outcomes (IILO) spelled in 4 Cs: such
as: Competence, Commitment, Credibility and
Collaboration. There are processes, structures, and
measures that will ensure success in the attainment of
organizational goals aligned to its purpose and mission.
CHANGE MANAGEMENT
Change management (CM) refers to any approach to transitioning individuals, teams and organizations using methods or management tools intended to significantly reshape a company or organization.
Organizational change management (OCM), on the other hand, considers the full organization and what needs to change. It also is about reviewing and modifying management structures and business processes.
Businesses around the world, and even governments consider change management as an important aspect of growth andprogress.
DRIVERS OF CHANGE
Globalization and constant innovation of technology that result in a constantly evolving business environment.
Phenomena such as Social Media and mobile adaptability have revolutionized business and the effect of this is an ever increasing need for change, and therefore change management.
The growth in technology also has a secondary effect of increasing the availability and therefore accountability of knowledge.
DRIVERS OF CHANGE for UNIVERSITIES WORLDWIDE
( Earnst and Young, 2016)
Democratization of knowledge and access characterized by massive increase of knowledge online
Fundamental change in the role of Universities as originators and keepers of knowledge.
Contestability of Markets and Funding( Competition for recruitment of students)
DIGITAL TECHNOLOGIES
DRIVERS OF CHANGE
OF UNIVERSITIES WORLDWIDE
- Have transformed media, retail, entertainment and many industries
- Digital world happening now
- This will transform the way education is delivered and accessed, and the way “ VALUE” is created by Higher Education providers
LPU-B’S CHANGE IS DRIVEN BY:
1• THOSE EARLIER MENTIONED
2• STIFF COMPETITION
3• AVAILABILITY OF MODERN MANAGEMENT
TOOLS/QUALITY ASSURANCE TOOLS
LPU-B’s DRIVING PHILOSOPHY TO SHAPE CHANGE
Believing that schools should provide quality education,
the LPU management had crafted the vision
of becoming a leading university in the Asia Pacific Region,dedicated to the development of the integral individual
who constantly seeks the truth and acts with fortitude
in the service of God and country.
To meet the present demands of the
highly competitive world, this VISION underwent periodic review
and now reads :
Correspondingly its mission statement was also reviewed
to ensure that LPU achieves its new vision.
An internationally accredited University dedicated to Innovation and
Excellence in the Service of God and Country. .
SHAPING CHANGE STARTED WITH THE CHANGING OF VISION-MISSION
MANAGEMENT TOOLS TO SHAPE CHANGE
IMPLEMENTATION OF VARIOUS QUALITY ASSURANCE MECHANISMS
To ensure that CHANGE conform with local and international standards
NO HIT AND MISS…
Formally Established quality assurance tools in 1997
• STARTED WITH Voluntary Accreditation of Programs under
Philippine Association of Colleges and Universities Commission on Accreditation (PACUCOA)
Source: PACUCOA MANUAL Revision 2012
THE PACUCOA ACCREDITATION STANDARDS
Area 1- Philosophy and Objectives ( vision, mission or purpose translated into Strategic Plan)
Area 2- Faculty- considered as the heart of the educational processes
Area 3- Instruction- relevant curricula, learning outcomes, delivery of instruction)
Area 4- Laboratories – ensure support to curricular contents
Area 5- Research- trifold function of the university, along with Instruction and Community Extension)
Area 6- Library
Area 7- Student Personnel Services- Students Services, Customer Satisfaction
Area 8- Social Orientation and Community Involvement- spirit of volunteerism, community development
Area 9- Physical Plant and Facilities
Area 10- Organization and Administration- structure, processes, and delivery of management and students services
Lyceum International Maritime Academy'sQMS was certified to ISO 9001:2000 by theAmerican Bureau of Shipping
In 1998, the first Quality Management System of
LPU-Batangas was instituted
ELEMENTS OF ISO 9001:2008 STANDARDS
ISO
90
01
:20
08 Clause
4 Quality Management System
5 Management Responsibility
6 Resource Management
7 Product Realization
8 Measurement, Analysis and Improvement
WE ARE IMPLEMENTING ISO 9001:2015 STANDARDS IN 2018
In 2002, LPU embarked on a school wide implementation and was certified to ISO 9001:2008 Standard on November 16, 2009 by Det Norske Veritas
Investors in People Standards
Source: IIP brochure 2015
1. Learning and Development Strategy- Learning and development is planned to achieve the organization’s objectives;
2. People Management Strategy- strategies for managing people to promote equality of opportunity in the development of organization’s people;
3. Leadership and Management Strategy- capabilities of managers need to lead, manage and develop people effectively are clearly defined and understood;
4. Management Effectiveness- Managers are effective in leading, managing and developing people
5. Recognition and Reward
6. Involvement and empowerment
7. Learning and Development
8. Performance Measurement
9. Continuous Improvement
What is PQA?• Highest level of national recognition for exemplary organizational
performance
• Established through Executive Order No. 448, issued by former President Fidel V. Ramos on October 3, 1997
• Institutionalized through the signing of Republic Act No. 9013 in February 28, 2001;
• PQA provides an internationally comparable framework and criteria for assessing organizational performance.
• Template for Competitiveness based on the principles of Total Quality Management.
• The Award focuses on RESULTS, including Customer Satisfaction;
• Hinges on Continuous Improvements in the delivery of products and/or services to provide Customer Satisfaction.
What are the PQA Criteria for Performance Excellence?
Category 1 LeadershipCategory 2 Strategy
Category 3 Customer
Category 4Measurement, Analysis and
Knowledge Management
Category 5 Workforce
Category 6 Operations
Category 7 Results
WHAT IS THE BASIS FOR THE CRITERIA
• PQA Criteria are adapted from the Malcolm BaldrigeNational Quality Award (MBNQA) criteria of theUnited States;
• The National Quality Awards Program of othercountries such as the Australian Quality Awards,Japan National Quality Award, Singapore NationalQuality Award, Prime Minister’s Award in Malaysia,and even the European Quality Awards have alladapted the Baldrige Criteria for internationalcomparability.
LEVELS OF PQA AWARDS
• Philippine Quality Award for Performance Excellence- High level of excellence - National and global role model
• Recognition for Mastery in Quality Management - Demonstrated superior results - Role Model in the Philippines
• Recognition for Proficiency in Quality Management - Achieved significant progress in building sound process
• Recognition for Commitment to Quality Management - Just beginning quality journey - Planted seeds of quality and productivity
CHALLENGES MET Implementing various quality assurance tools is Not a Walk in the ParkNeed to Understand, Implement, and Model the Framework( from top management down to the lowest rank and file)
Needed a Continuous Learning and Development Plan (LDP)
Needed to Build a Culture of Trust and Respect
Needed to Integrate the Culture of Excellence
Core values are clearly defined in
our employee manual, and are vital part of the individual and organizational learning and
practices in LPU-B
EXAMPLE: We have adopted the
LPU prayer; spiritual practices
all throughout the year for
employees and students
CO
RE
VA
LUES
EXA
MP
LE
PROMOTION OF LEADERSHIP BRAND IS BASED ON PDCA
•PLAN– CRAFTING OF LEADERSHIP BRAND AND LAUNCHING ORIENTATION OF THESE TO ALL IDENTIFIED LEADERS ( DEANS and Heads)
• DO - INCORPORATING THE UNIFORM LEADERSHIP STYLE IN THE DAY TO DAY WORK OF THE LEADERS
• CHECK- EVALUATION OF PERFORMANCE OF THE LEADERS USING THE LEADERSHIP BRAND AS REFERENCE
• ACT- RE ORIENTATION; REMINDERS THROUGH SEMINARS/TRAINING ON LEADERSHIP, ETC.
ESTABLISHMENT OF WILDLY IMPORTANT GOALS ( WIGS)( VITAL PART OF THE STRATEGIC PLAN)
WIG 1SUPREMACY OF INSTRUCTION, RESEARCH, AND COMMUNITY EXTENSION PROGAMS
WIG 2
LEARNING AND DEVELOPMENT, TECHNOLOGY AND INNOVATION
WIG 3
STAKEHOLDERS SATISFACTION
WIG 4
FINANCIAL VIABILITY
C U S T O M E R S
CUSTOMERS’ NEEDS AND
REQUIREMENTS
ENVIRONMENTFaculty & Staff
Instruction & Research Laboratories
Library
Physical Facilities
RELATIONSHIPCustomers
WorkforceService Providers
Linkages
Stakeholders
CHALLENGES
Continuous Improvement
Internationalization
ORGANIZATIONAL
EXCELLENCE
Product and Service Outcomes
Customer Focused
Outcomes
Financial and Market
Outcomes
Workforce Focused
Outcomes
Process Effectiveness
Outcomes
Leadership Outcomes
Leadership Strategic Planning
Customer &
Market Focus
Measurement Analysis and
Knowledge Management
Workforce Focus
Quality Assurance Tools
Voluntary Accreditation Quality Management System (ISO) / 5S CHED Regulatory Requirement Investors in People (IiP) Center of Excellence Outcomes-Based Education (OBE) Center of Development Autonomous and University Status
Process
Manage-ment
PHILIPPINE QUALITY AWARDPQA
C a t e g o r i e s
Feedback Loop
1 2 3 4 5 6
Input Process Output / Results
INTEGRATED FRAMEWORK FOR ORGANIZATIONAL EXCELLENCE LYCEUM OF THE PHILIPPINES UNIVERSITY-BATANGAS
IMPORTANCE OF INTEGRATED FRAMEWORK
Understanding of the harmony of the various quality assurance frameworks being implemented
Knowledge that each QA mechanism is complementing with each other
An integral part of the Strategic Plan
Being measured, analyzed, and improved
Serves as the picture towards the TQM principle: “continuous improvements towards customer satisfaction”
Internal and
External Quality Audits
University Quality Circle
VIEWS Customer Satisfaction Measure-
ment (CSM) Survey
7S Program
QUALITY MANAGEMENT SYSTEM
Lyceum of the Philippines University – Batangas
Research Quality Circle
OBE Taskforce
UNIVERSITY QUALITY CIRCLES
IT Dev’t. Council
Academic Quality Circle
Non-Academic
Quality Circle
University Quality
Assurance Council
Comparison of the Over-all
Customer Satisfaction Measurement (CSM) Results (Students Evaluation)
Ra
tin
g
4.6
4.65 4.65 4.654.63
4.674.69 4.7
4.5
4.6
4.7
4.8
4.9
5
AY 2014-2015 AY 2015-2016 1st Sem. - AY 2016-2017
2nd Sem. - AY 2016-2017
Target Rating Over-all Rating
Comparison of the Over-all
Customer Satisfaction Measurement (CSM) Results (Employees Evaluation)
Ra
tin
g
4.14.15 4.15 4.15
4.51
4.424.5 4.5
4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
5
AY 2014-2015 AY 2015-2016 1st Sem. - AY 2016-2017
2nd Sem. - AY 2016-2017
Target Rating Over-all Rating
17th Place
239 Charlyn Macalintal Nursing 1996
240 Roderick Mauhay Radiologic Technology 1994
241 Rico Glenn Perez Radiologic Technology 1994
242 Ronalyn Macatangay Customs Administration 1990
243 Melquiadez Maiquiz Marine Engineering 1985
244 Oscar Bathan Marine Engineering 1980
18th Place
245 Ma. Bella Blanco Customs Administration 1991
246 Ronoel dela Cruz Customs Administration 1988
247 Artemio Marcellana Marine Engineering 1985
19th Place
248 Ritchie Mercado Radiologic Technology 1995
249 Armivida Marasigan Radiologic Technology 1995
250 Gerardo Marcelo Radiologic Technology 1994
251 Erlinda Marquez Radiologic Technology 1994
252 Mylinn Mendoza Radiologic Technology 1994
253 Ma. Victoria Mercado Customs Administration 1991
20th Place
254 Alma Hernandez Criminology 2005
255 May Anne M. Medrano Physical Therapist 2002
256 Herman Palo Radiologic Technology 1995
257 Florentino Pasia Radiologic Technology 1995
258 Edna Manongsong Customs Administration 1990
259 Imelda Dimaculangan Midwifery 1986
14th Place
220 Dhennis Castillo Customs Administration 2008
221 Ryan Piol Customs Administration 2008
222 Necorson Cortez Physical Therapy 2001
223 Teresita Maligaya Customs Administration 1990
224 Vicente de Castro Marine Engineering 1990
225 Melinda Tobeo Customs Administration 1988
226 Tito Tamayo Marine Transportation 1987
15th Place
227 Grace Dimaculangan Radiologic Technology 1999
228 Gregoria Manalo Radiologic Technology 1999
229 Rolan Clet Radiologic Technology 1995
230 Alfred de Guzman Radiologic Technology 1995
231 Margarita Macalintal Radiologic Technology 1995
232 William Alano Marine Transportation 1992
233 Debbie Latag Customs Administration 1988
234 Cresencio Lontoc Marine Transportation 1986
235 Amelia Mercado Radiologic Technology 1986
16th Place
236 Lovely Bool Customs Administration 2008
237 Maria Concepcion Nazaro Dental Medicine 2000
238 Samuel Bautista Customs Administration 1990
11th Place
206 Laarni Villanueva Medical Technology 2004
207 Alexander Gonzales Marine Transportation
(3rd Mate)
1998
208 Ray Boongaling Customs Administration 1991
209 Ludante Castillo Marine Engineering 1991
210 Analee Lara Radiologic Technology 1986
12th Place
211 Myreen Maestro Customs Administration 2008
212 Edwin Limlengco Radiologic Technology 1998
213 Simeon Inocencio Marine Engineering 1992
214 Nilo Dio Criminology 1991
215 Marilyn Maranan Customs Administration 1990
13th Place
216 Jhanelle Mae Marasigan Physical Therapy 2002
217 Edwin Tapay Accountancy 1994
218 Ruben Talag Radiologic Technology 1993
219 Santos Pagcaliwagan Dental Medicine 1990
178 Kriz B. Polliente Physical Therapy 2017
10th Place
179 Derick De Guzman Customs Administration 2016
180 Nelson Maño Marine Transportation (Chief Mate) 2011
181 Gilbert Garcia Marine Transportation (OIC) 2011
182 Ray Carlo Dela Cruz Medical Technology 2011
183 April Wine Yogi Manigbas Nursing 2011
184 Bernard Garcia Master Mariner 2010
185 Joseph Banayad Marine Transportation (OIC) 2010
186 Joyce Ramirez Marine Engineering (OIC) 2010
187 Jayson Casa Customs Administration 2007
188 Maricel Marasigan Accountancy 2006
189 Joey Bobiles Criminology 2005
190 Rizalina Como Customs Administration 2000
191 Darwin Ubeda Customs Administration 1999
192 Wilson Mendoza Marine Transportation (3rd Mate) 1999
193 Jacinto Almarez Medical Technology 1999
194 Shirley Carrido Customs Administration 1998
195 Amado Laylo Marine Transportation (3rd Mate) 1997
196 Rainer Rosales Customs Administration 1996
197 Simeon Culla Marine Transportation 1991
198 Teodora Lacerna Customs Administration 1990
199 Conrado Cordero Customs Administration 1990
200 Villardo Velasquez Marine Transportation 1986
201 Valeriano Bacay Marine Transportation 1986
202 Cornelio Sawali Marine Transportation 1984
203 Buenaventura Orosco Midwifery 1975
204 Helen Deloeste Midwifery 1973
9th Place
160 John Paulo Bergonia Marine Engineering (OIC) 2014
161 John Amormio Repollo Marine Engineering (OIC) 2014
162 Sandy Rasay Marine Transportation (Chief Mate)
2014
163 Angelo Panganiban Marine Transportation (OIC)
2012
164 Reeo De Silva Marine Transportation 2012
165 Sheryl Reyes Dentistry 2012
166 Eric Manalo Marine Transportation (OIC)
2009
167 Alicia Areglado Customs Administration 2009
168 Santiago Cuerdo Marine Transportation (Chief Mate)
2009
169 Wilson Chavez Customs Administration 2002
170 Marife Dimaculangan Customs Administration 2000
171 Nancy Morcilla Radiologic Technology 1999
172 Milanie Falejo Customs Administration 1999
173 Gilbert Garcia Marine Transportation (3rd Mate)
1999
174 Eleonor Umipig Radiologic Technology 1998
175 Mario Tadas Radiologic Technology 1997
176 Charity Delizo Customs Administration 1996
177 Maria Ramirez Customs Administration 1991
136 Kim Paulo Lacdao Dentistry 2016
137 Marinay, Jhulie Mhaye Apple D. Customs Administration 2015
138 Kimberly Joyce Dacuray Nursing 2014
8th Place
139 Christhine Jane De Castro Nursing 2015
140 Rheabeth Boongaling Customs Administration 2014
141 Jeffrey Andal Marine Transportation (OIC) 2014
142 Virgilio Atienza Marine Transportation (Master
M)
2014
143 Debbie Marie Bais Nursing 2013
144 Filemon Liao Marine Transportation (Chief
Mate)
2012
145 Vincent Tejada Marine Engineering 2011
146 Niela Biscocho Dentistry 2011
147 Eddie Magacat Marine Transportation 2011
148 Pol Elwood Ebreo Marine Engineering 2011
149 Robert C. Reña Nursing 2009
150 Arnel M. Aguila Marine Transportation (OIC) 2008
151 Carlo Magno D. Adap Customs Administration 2007
152 Ronnie Ascalon Marine Transportation (3rd
mate)
2000
153 Ma. Veronica Calingasan Customs Administration 1997
154 Christopher Guerra Customs Administration 1996
155 Allan Vergara Criminology 1995
156 Danilo Olan Customs Administration 1992
157 Joceline de Leon Midwifery 1976
158 Carina Roallos Midwifery 1975
159 Alicia Ramirez Midwifery 1972
7th
Place
117 Lee Marvin De Villa Medical Technology 2013
118 Mario Mendoza Marine Transportation
(Chief Mate)
2013
119 Kenneth Reglos Marine Transportation
(Chief Mate)
2012
120 Benigno Zarraga Marine Transportation 2011
121 Ronaldo Amido Marine Engineering 2011
122 Princess Tanya Atienza Customs Administration 2010
123 Jhun Araja Marine Transportation
(Chief Mate)
2010
124 Aris Matre Marine Engineering (OIC 2010
125 Mary Ann Garing Nursing 2008
126 Victorino Suarez Marine Engineering (2nd
Engr)
2008
127 Wenie Sabeniano Customs Administration 2001
128 Andres Zara Radiologic Technology 1998
129 John Belleza Marine Transportation (3rd
Mate)
1997
130 Ramil Lumanglas Marine Transportation
(Chief Mate)
1996
131 Esmeralda Gonzales Customs Administration 1992
132 Ma. Filipina Ellao Criminology 1991
133 Elfleda Espino Customs Administration 1990
134 Ruel Abiad Medical Technology 1987
135 Dulce Papasin Radiologic Technology 1986
6th Place
85 Quijano, Dhesa Anne G. Customs Administration 2015
86 Almira Joy Dela Roca Psychometrician 2015
87 Jeffrey Himaya Marine Transportation (Chief Mate) 2014
88 Zandro Ilagan Marine Transportation (OIC) 2014
89 John Justine Dela Luna Physical Therapy 2013
90 Robinhood Ilagan Marine Transportation 2013
91 John Justine Dela Luna Physical Therapy 2013
92 Roy Castillo Marine Transportation (Chief Mate) 2012
93 Alyssa Mari Mangubat Customs Administration 2012
94 Mark Anthony Cabrillas Mechanical Engineering 2012
95 Pascual Manalo Marine Transportation (Chief Mate) 2012
96 Ronald Caringal Marine Transportation (OIC) 2011
97 Michael Panopio Mechanical Engineering 2011
98 Limuel Bisa Marine Engineering 2011
99 Maria Kriselda Rosales Nursing 2010
100 Mary Grace Lantin Physical Therapist 2010
101 Rommel Cueto Marine Transportation (Chief Mate) 2009
102 Lito Maranan Criminology 2005
103 Odessa Andal Customs Administration 2001
104 Tito Tamayo Marine Transportation (Master M) 2000
105 Anthony Rebenque Marine Transportation (3rd Mate) 1999
106 Lenie Marasigan Radiologic Technology 1998
107 Lucia de Leon Customs Administration 1998
108 Nolly Arbhie Villanueva Medical Technology 1997
109 Jover Lacerna Marine Transportation (3rd Mate) 1996
110 Filomena Mendoza Customs Administration 1996
111 Lina Ilao Radiologic Technology 1994
112 Darllwayne Espiritu Radiologic Technology 1993
113 Ma. Theresa Besas Customs Administration 1992
114 Marichu Bautista Customs Administration 1990
115 Leonarda Calingasan Midwifery 1971
116 Myrna Lopez Midwifery 1970
66 Anne Karla Gelline Holgado Dentistry 2016
5th Place
67 Kevin Ramos Marine Transportation (OIC) 2014
68 Neil Jopet Bautista Customs Administration 2014
69 Crystal Gale Dampil Customs Administration 2012
70 Don Kristoffer Godoy Marine Transportation (OIC) 2011
71 Danny Agena Marine Transportation (Chief
Mate)
2009
72 Jaypee Adem Marine Transportation (OIC) 2008
73 Diana Marie Caringal Customs Administration 2007
74 Lemuel Marasigan Customs Administration 2007
75 Christian Andal Customs Administration 1999
76 Roderick Guevarra Marine Transportation (3rd
Mate)
1999
77 Ma. Cristina Triviño Customs Administration 1998
78 Nestor Turano Marine Transportation (Master
M)
1997
79 Julius Salvosa Marine Transportation (Chief
Mate)
1997
80 Elecita Mantala Customs Administration 1993
81 Marilou Comia Customs Administration 1992
82 Luz Mitra Customs Administration 1991
83 Epifania Marasigan Midwifery 1975
84 Novelita Catanyag Midwifery 1973
4th
Place
54 Gilbert Padrones Marine Transportation
(Chief Mate)
2014
55 Eric Joseph Ebreo Marine Transportation
(OIC)
2014
56 Nechelle Sadiwa Customs Administration 2011
57 Nelson Maño Marine Transportation
(OIC)
2008
58 Hernani Lualhati Customs Administration 2007
59 Gliceria May Cabales Customs Administration 1999
60 Alfredo Anareta Marine Transportation
(Chief Mate)
1997
61 Albert Villapando Criminology 1991
62 Juanito Magnaye Marine Transportation 1987
63 Nestor Turano Marine Transportation 1982
64 Enya San Francisco Midwifery 1975
65 Ester Velasco Midwifery 1972
3rd Place
31 Arvin Abarquez Marine Engineering (OIC) 2014
32 Mellan Paglinawan Marine Transportation (OIC) 2014
33 Jaypee Adem Marine Transportation (Chief Mate) 2013
34 Ojie Amponin Marine Transportation (Chief Mate) 2013
35 Dannah Magbojos Radiologic Technology 2012
36 Niño Joseph Napa Customs Administration 2012
37 Merla Bitonia Medical Technologists 2010
38 Paulito Binay Master Mariner 2010
39 Renz Mangubat Customs Administration 2007
40 Meilyn Gesta Customs Administration 2002
41 Marlon Castillo Customs Administration 1998
42 Lervynn Louie Medina Marine Transportation (3rd Mate) 1998
43 Rodolfo Aloya Marine Transportation (3rd Mate) 1997
44 Noly Dinglasan Marine Transportation (3rd Mate) 1997
45 Rene Evangelista Marine Transportation (3rd Mate) 1997
46 Rossana Unigo Customs Administration 1996
47 Noel Rosales Radiologic Technology 1993
48 Gorgonia Asi Criminology 1991
49 Miguela Lontoc Nursing 1990
50 Alice Marie Trongco Accountancy 1989
51 Remjell Tabadero Customs Administration 1988
52 Juancho Mauhay Radiologic Technology 1988
53 Maribeth Ozaeta Nursing 1985
2nd
Place
15 Alfred Bolor Customs Administration 2014
16 Kevin Flores Marine Engineering (OIC) 2014
17 Dondon Vergara Marine Transportation (OIC) 2014
18 Reisha Mae Hernandez
Radiologic Technology 2012
19 Jovito Dudas Marine Transportation 2011
20 Ronald Salazar Marine Transportation 2011
21 Bryan Noel Asis Nursing 2009
22 Ronald Manongsong Marine Transportation (Master M)
2008
23 Julius Gonzalvo Marine Transportation (3rd Mate)
1999
24 Princess Evangelista Customs Administration 1998
25 Isabelita Galera Customs Administration 1998
26 Marlon Gaya Customs Administration 1991
27 Cesar Conti Marine Transportation (2nd Mate)
1991
28 Marciano Dinglasan Marine Transportation (Chief mate)
1990
29 Merlinda Salazar Midwifery 1975
30 Carmelita Godoy Midwifery 1975
RANKING No. TOPNOTCHERS COURSE YEAR
1st Place
1 Jenny Rose Aguba Customs Administration 2014
2 Archie Adricula Marine Engineering 2013
3 Dante Paglinawan Marine Transportation 2012
4 Kenjie Camatis Customs Administration 2011
5 Joseph Brianne Escala Marine Engineering 2011
6 Rudy Ortea Criminology 2008
7 Cris John Garcia Customs Administration 2005
8 Eloisa Suarez Customs Administration 2002
9 Ricky Ortega Customs Administration 1998
10 Romano Malate Marine Transportation (3rd Mate) 1998
11 Rowena Dimaano Customs Administration 1996
12 Armando Antenor Marine Transportation (3rd Mate) 1995
13 Jeanette Maala Customs Administration 1993
14 Mylene Jarlos Customs Administration 1990
Lyceum of the Philippines University – Batangas
Quality Management System
0 NON-CONFORMANCE (NC) Since 2006 up to present (11 years)
NUMBER OF ACCREDITED PROGRAMS
9Program
Level IVAccredited
Status
5Program
Level II Accredited
Status
11Programs
Level IAccredited
Status
3Programs
Level III Accredited
Status
Accreditation Score Card
28/30 Eligible Programs or
93% are PACUCOA Accredited
Granted Institutional Accreditation
by PACUCOA
LPU-B ACCREDITED PROGRAMS
• Accountancy
• Business Administration
• Liberal Arts
• Nursing
• Marine Engineering
• HRM
• Tourism
• Medical Laboratory Science
• Computer Science
Level IV
• Marine Transportation
• Master in Business Administration
• Criminology
Level III
• Secondary Education
• Elementary Education
• Computer Engineering
• Information Technology
• Psychology
Level II
• Customs Administration
• Radiologic Technology
• Master of Public Administration
• Physical Therapy
• Mechanical Engineering
• Industrial Engineering
• Business and Computer Management
• Doctor of Dental Medicine
• MA in Psychology
• MA in Information Tech. Education
• Master in Int’l. Hospitality Mgmt.
Level I
• Granted Autonomous Status
• First HRM program in the Philippines to be Center of Excellence• Center of Excellence in Tourism• Center of Excellence in Medical Laboratory Science • Center of Development in Business Administration • Center of Development in Information Technology
• Expanded Tertiary Education Equivalency Accreditation Program (ETEEAP) deputized institution for various program
First in the Philippines to have Full accreditation in International Centre of Excellence (The-ICE) for Hotel and Restaurant Management and Tourism programs in all levels (associate, undergraduate and graduate programs) joining 35 international schools located in 16 countries
7th MAPLE QS Awarding
Dubai World Trade Centre, UAEMay 1-3, 2017
LYCEUM OF THE PHILIPPINES UNIVERSITYPHILIPPINES’ FIRST Private Non-Sectarian
QS Stars Rated University
KEY LEARNINGS-CHANGE MANAGEMENT
2. Our dream when activelypursued is the most likelypredictor of our future
KEY LEARNINGS-CHANGE MANAGEMENT
“ The game is scheduled, we have to play-we might as well
win.”Bill Russel
Boston Celtics
KEY LEARNINGS-CHANGE MANAGEMENT
5. Create that VISION and ROADMAP and GROWTH MINDSET- andimplement diligently-small stepsat a time.
KEY LEARNINGS-CHANGE MANAGEMENT
6. People management –theRight Team and Developing apositive attitude builds aWinning Team.