PSOCOL-2009.pdf - Cisco Live

#CLUS

Kashif Mehmood – Product Manager- (UC on ISRs)

Shabaz Yousaf – Technical Marketing Engineer (ISR)

PSOCOL-2009

Unified Communications on Cisco ISR 4000

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public#CLUS

• Unified Communications on ISR4000

• Unified Communications hardware and Software Capabilities

• Digital NIM Modules and DSPs

• Analog Voice Gateways and Modules (NIM and Service Modules)

• Cisco Call Control on ISR4000

• UC Enhancements (Virtualization / Intelligent Voice)

Agenda

PSOCOL-2009 3


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© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public 4

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2

3

4

4PSOCOL-2009


Cisco ISR Unified Communication Portfolio

UC Services Offered across ISR 4000 series family

Distributed Architecture ISR4000

• Multi CPU/ Multi Core

• 2 – 3 times UC Scale

• Service Containers

• Network Programmability

and Orchestration

Performance and

ScalabilityInvestment Protection Traditional Telephony Feature Convergence

UC Hardware all Branch Sizes

• Digital and Analog Interfaces

• Media Services (DSPs)

• Minimal Downtime (OIR)

• Easier Hardware Upgrades &

Maintenance

Analog Voice Appliance Gateways

• Fixed Port Analog Voice

Gateways

• Low to Ultra high Density

• Feature Rich

• Hardware Quality

UC Software - Call ControlSolutions

• Centralized / distributed IP

call control solutions

• Survivable telephony

• Virtual UC Applications

• Secure Communications

44514431435143314321

ISR4000 – Voice Router VG Appliances CME/SRSTCUBE

NIM Modules / DSPs

CUBE

PSOCOL-2009 5


Cisco UC Routing Portfolio

Small Office

100Mb

1Gb

1/10Gb

Branch Campus Data Center

Virtualized BranchCloud

CSR1KV / ISRv

20Gb+

UC (TDM & IP)

UC (IP Only)

UC (TDM Only)

ISR 4321

ISR 4331

ISR 4351

ISR 4431

ISR 4451

ASR1001-X

ISR 4461

ENCS / ISRv

Midsize Campus Large Campus

4300 architectureSingle socket CPU Multiple CPU cores

4400 / ASR architectureDedicated CPU sockets for

Control & Data Plane

PSOCOL-2009 6

ASR1002-HX

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public#CLUS PSOCOL-2009 7

ISR4461 The most scalable, highest performing ISR to-date

Branch in a Box with Network, UC, Security, Compute and Storage

Enterprise NFV running 10+VNFs on 24 cores of UCS E-Series

Edge Computing with Cisco Kinetic IoT Gateway Modules

Performance and capability

CP/DP CPU Memory 8GB(32GB-max) / 4GB

Flash Memory 8GB eMMC || 16G/32G eUSB

Software IOS-XE and SDWAN

Slots / Connectivity

SM slots 3 x SW or 2 x DW or 2SW +1DW

NIM slots 3 x NIM slots

ISC slot No / (No PVDM4 DSP slot on motherboard)

Front Panel Ports2 GE RJ45/SFP(MacSEC) + 2 GE RJ45 (MacSEC)

2 10GE SFP+ (Macsec+ClearTag)

Front Panel PoE Yes

PSU /Redundant 1000W AC || 650W AC || 450W DC

PSU Redundant Yes

Availablity Sept, 2018

All UC NIMs (FXS,FXO,T1E1,BRI,E&M) and SW/DW modules (SM-X-PVDM,SM-X-FXS/FXO supported on ISR4461

UC Hardware & Software on ISR4000 Series


Voice Hardware Capability – ISR4000Reliable UC Hardware for all Size Branches (25 Different UC Modules)

9PSOCOL-2009

Digital Voice Modules

T1E1 Multiflex Trunk NIM Modules 1 - 8 Port

PVDM4 – Packet Voice Data Modules (DSPs) with 32 - 256

sessions

High Density DSP Service Modules (SM-X-PVDMs)

Analog Voice Modules

FXS / FXO Voice NIM Modules 2 - 6 Ports

BRI Voice NIM Modules 2 - 4 Ports

E/M NIM Modules 4 Ports

High Density Analog Voice Service Modules


Voice Software Capability – ISR4000Feature Rich High Scale

10PSOCOL-2009

Rich Media Services with Higher Scale

• On Premise Transcoding (6000 transcoding session)

• Multi Party Conferencing (1400 8-party secure conferences)

• 4500 Software MTP Session

• Noise Reduction and Audio Shock Prevention

Customer Collaboration (Call Control Services)

• Support for 450 IP Phones with Virtual voicemail solution (CME/CUE)

• 6000 IP – IP Sessions to service provider (CUBE)

• Contact Center services (IVR) in a box B-ACD / Virtual Voice Browser

• IP Protocol Support : H323, MGCP, SIP, SCCP

Distinct UC Features (Virtualization)

• Media Recording (Audio)

• UC Virtualization (Cisco Unity Express/Virtual Voice Browser)

• Secure Voice (sRTP / TLS / NGE)

• Land Mobile Radio / IPv6 Support


ISR4000 Licensing ModelPay as You Grow, Software License Only

11PSOCOL-2009

SecurityApplication Experience

Unified Collaboration

IP BaseP

erf

orm

ance /

Boost

CM

E/S

RS

T

CU

BE

Hig

h S

ecurity

• Security (SEC)

• Voice (V) –

CUBE/CUCME/SRST

• Application Experience (AX)

OR

• Cisco® ONE Software Suites

• Wan Foundation

• Advanced UC

1

2

• Basic UC license support all UC hardware modules (Digital / Analog /DSP)

• UC license can CME/CUBE licenses can be added on top of base UC license

• Boost license required to remove the shaper on ISR4000.

• UC integration with DNA-C on the roadmap.

Booster license takes the shaper of ISR 4000

More Performance

1.00

1.25

1.50

1.80

2.80

3.70

ISR 4221

ISR 4321

ISR 4331

ISR 4351

ISR 4431

ISR 4451

Booster speed (Gbps)

Service on Demand

4th Generation Voice and WAN Network Interface Modules (T1/E1 NIM) – ISR4000


T1/E1 Multiflex Trunk (MFT) NIMs for ISR4000/ENCS

13PSOCOL-2009

T1E1 Feature ENCS ISR4000

Port Density 1 - 8 1-48

Clocking Domain Single 6 (1 per NIM module)*

* Available on ISR4351, ISR4451 and ISR4461. Each T1E1 NIM module has

its own clock synch circuitry allowing source clocking from incoming T1/E1

signal

NIM-1MFT-T1E1NIM-2MFT-T1E1NIM-4MFT-T1E1NIM-8MFT-T1E1

• ISR4000 support NIM-xMFT-T1E1 on NIM slots and SM slots

• ENCS support NIM-xMFT-T1E1 on the NIM slot.

• DSPs are installed on the NIM Module. DSPs can be upgraded on NIM.

• NIM-SM carrier card enables installation of one NIM module to a SM slots

• OIR (online Insertion removal) is supported on ISR4000 and ENCS for T1E1 NIMs

• Protocol Supported

• TDM : PRI, QSIG, T1-CAS, E1-R2, MLPP • IP : SIP, H323 and MGCP

DSP Calculator : http://www.cisco.com/web/applicat/dsprecal/dsp_calc.html

8

16

12

40

10

40

20

30

40

48

4321 4331 4351 4431 4451 4461 ENCS

8

Packet Voice Data Modules (PVDM) TDM & IP services


4th Generation Packet Voice Data Modules (PVDM4)

15PSOCOL-2009

DSP Resource Allocation on ISR4000 Platforms

TDM Voice ServicesMedia Services

Transcoding, Conferencing etc.

PVDM4 DSPs on Motherboard Slot x 1* NO YES

PVDM4 DSPs on T1/E1 NIM YES YES

DSPs on Analog NIM (FXO/FXS) Fixed on NIM Module NO

• Dedicated DSPs on each Voice NIM module (Digital/Analog)

• PVDM4 on T1E1 NIM modules can be upgraded.

• DSPs on Analog NIM Module are Fixed.

• Only one DSP slot on the motherboard for ISR4000 compared to 4 DSP slots on ISRG2s.

PVDM4 – 32 PVDM4 – 64 PVDM4 – 128 PVDM4 – 256

• USE-BUNDLED-PVDM SKU in CCW allows to move DSP from motherboard slot to T1E1 - NIM module.

• PVDM2 and PVDM3 DSP modules are *NOT* supported on the ISR 4000 series platforms

* No DSP MB slot on ISR4461

DSP Calculator : http://www.cisco.com/web/applicat/dsprecal/dsp_calc.html


High Density PVDM: SM-X-PVDMFor IP Media Services (Conferencing / Transcoding)

G.711/G.729

G.729A/AB

G722/iLBC/iSAC

OPUS (Radar)

On Premise Media Services (1 x SM-X-PVDM-3000)• 3000 transcoding• 700 8 – party conference sessions (Secure)

PVDM3-256 x 12 ISR 3945/3925 x 3 SM-X-PVDM-3000 ISR 4451

SM-X-PVDM-500SM-X-PVDM-1000SM-X-PVDM-2000SM-X-PVDM-3000

16PSOCOL-2009

ISR 4000 Series

Platform*

SM-X-PVDM-500

SM-X-PVDM-1000

SM-X-PVDM-2000

SM-X-PVDM-3000

4331 1 (500) 1 (1000) 0 0

4351 2(1000) 1(1000) 1(1000) 1(1000)

4451 2(1000) 2(2000) 1(2000) 1(3000)

4461 3(1000) 3(2000) 2(2000) 2(3000)

*All SM-X-PVDM modules require 8GB DRAM

On-Premise Media Optimization• Call progress analysis / Noise Reduction• Acoustic shock prevention


ISR DSP Pooling & Sharing NIM PVDM4 / Motherboard PVDM4 / SM-X-PVDM

• Unallocated DSPs are pooled into one virtual group

• Can be shared across multiple CUCM clusters for conferencing and transcoding

• DSP is not VRF-aware (On Radar)

17PSOCOL-2009

PVDM4 onMotherboard

PVDM4on T1/E1

SM-X PVDM

PVDM4on T1/E1

PVDM4on T1/E1

ISR4000

Virtual DSP Pool

Conferencing Profile 1



TranscodingProfile 1

TranscodingProfile 2

CUCM Cluster 1

CUCM Cluster 2

CUCM Cluster 3

Cisco ISR 4000 Analog Voice NIMs/SMs

& Analog Voice Gateways

Appliances


Analog Voice NIM for ISR4000

19PSOCOL-2009

• Fixed DSPs on each Analog NIM module support G.711, G.729 and G.726.

• NIM-SM carrier card enables installation of one NIM module to a SM slots

• CUCM support from 10.5.2 and higher.

NIM-2FXSP

NIM-4FXSP

NIM-2FSX/4FXOP

NIM-2FXO

NIM-4FXSO

NIM-4E/M

NIM-2BRI-NT/TE

NIM-4BRI-NT/TE

Features ISR4000

Hardware Features FXS / FXO / BRI / E& M (NIMs)

IP Protocol Support SIP, H323, SCCP and MGCP

DSP Allocation Dedicated onboard - DSPs on all analog NIM modules.

OIR YES

• There is no change in functionality between P and a non-P version.

• Cisco introduced “P” version of FXS modules due to a hardware component change,

(April 2017 , IOS-XE 16.5).


High Density Analog Voice Service Modules for ISR4000

20PSOCOL-2009

Hardware Enhancements:

• RJ21 – Amphenol Connectors

• DSP on board. Support OIR

• FXO Failover bypass

• FXS-E (Extended Loop length)

Protocol Support :

• Support SCCP/MGCP/H323/SIP Protocols

• Compatible with CUCM (10.5 and Above)

SM-X-24FXS/4FXO SM-X-16FXS/2FXO SM-X-8FXS/12FXO

Single Wide High Density Analog Voice SM

Double Wide High Density Analog Voice SM

SM-X-72FXS

ISR4K Modules Total FXS Total FXO FXS-E FXO Failover

SM-X-8FXS/12FXO 8 12 8 8 ports

SM-X-16FXS/2FXO 16 2 16 2

SM-X-24FXS/4FXO 24 4 16 4

SM-X-72FXS 72 0 Mode – 1: 16(FXS-E) / 56 (FXS)Mode – 2: 56(FXS-E) / 16(Disabled)

N/A


Cisco VG Series of Analog GatewaysThe Right Platform for the Right Deployment Size

21PSOCOL-2009

* Need IOS 15.6(3)M or higher (FN – 64285)

VG202XM & G204XM2 and 4 port FXS

VG310*24 Port

VG320*48 port

VG350160 Ports

www.cisco.com/go/vg

• Interoperability (CUCM, CUCME , 3rd Party IP PBX) & High availability (Call Survivability)

• TDM PBX integration using T1/E1 PRI, CAS, BRI, FXO

• Support for long loop lengths: Up to 30,000 ft. (9,144m) are supported.

http://www.cisco.com/go/vg


VG450 (High Density Analog Voice Gateway)IOS-XE based 3RU Analog voice gateway for centralized deployments

• Supports FXS, FXO, T1E1 modules in NIM slots

• VG450-144FXS/K9 = SM-X-72FXS x 2

• VG450-72FXS/K9 =

• Top DW Slot: SM-X-72FXS

• Bottom SW Slot :

• SM-X-16FXS/2FXO x 2• SM-X-24FXS/4FXO x 2• SM-X-8FXS/12FXO x 2

• DSP on board.

• FXO Failover bypass – Single Wide Modules

• FXS-E (Extended Loop length) – SW/DW Modules

• Support SCCP/MGCP/H323/SIP Protocols

• Compatible with CUCM v 11.0 and higher

• Support Audio Media Recording

• No CUBE / CME-SRST on VG450

Availablity Oct – 2018

Hardware Configuration Options:

PSOCOL-2009 22

Software Feature Enhancements / Parity:

SM-X-72FXS SM-X-24FXS/4FXO SM-X-16FXS/2FXO SM-X-8FXS/12FXO


Analog Voice Gateway VG400-FXS/FXO SeriesLow density voice gateways for distributed analog deployments

VG400-8FXS

Hardware Features:

• Fixed Port Small – Medium Density ( 4 – 12 ports)

• IOS-XE based – 2 x Gig Ethernet / 1 RU

Voice Features/Support:

• Support for FXS-E on *all* FXS ports

• Support for FXO Bypass for *all* FXO ports

• DSP Module on board (Fixed)

• SCCP, SIP, MGCP, H.323 supported

• Support Audio Media recording

• CUCM / CME Supported Availablity Dec – 2018

Enable support for distributed analog

phone, fax and modem deployments

PSOCOL-2009 23

VG400-6FXS/6FXO

VG400-2FXS/2FXO

VG400-4FXS/4FXO


Cisco Analog Voice (FXS/FXO) Portfolio

24PSOCOL-2009

VG20xXM VG3X0

• VG202XM• VG204XM

• VG310, VG320• VG350

ISR4000 Analog Voice NIMs ISR4000 Analog Voice SMs

• SM-X-8FXS/12FXO• SM-X-16FXS/2FXO• SM-X-24FXS/4FXO• SM-X-72FXS

• NIM-2FXSP | NIM-4FXSP• NIM-2FXO | NIM-4FXO• NIM-2FXS/4FXOP

• VG400-2FXS/2FXO

• VG400-4FXS/4FXO

• VG400-6FXS/6FXO

• VG400-8FXS

• VG450

VG400 Gateways VG450 Gateways

Available Dec 2018 Available Oct 2018

Available Now

2

4

6

8

24

48

144

144

88

8

24

72

2

4

6

4

4

12

12

36

8

12

12

0 20 40 60 80 100 120 140 160

VG400-2FXS/2FXO

VG400-4FXS/4FXO

VG400-6FXS/6FXO

VG400-8FXS

VG310

VG320

VG350

VG450 - 1

VG450 - 2

ISR4321*

ISR4331

ISR4351Max FXS/FXO in a Router/VG

Max FXS

Max FXO

* FXS or FXO

Available Now Available Now Available Now


Media Recording for Analog Voice – ISR4000Compliance, quality monitoring, threat mitigation purposes.

25PSOCOL-2009

• All FXS/FXO/BRI/E&M NIMs has DSPs onboard and in every call path.

• Use on-board DSP to fork media to provide branch recording solution

Feature Highlights

• Recording to local storage (NIM SSD in ISR4K) or network based recording.

• Codec Support G.711 and G729 codes. Transcoding on the fly.

• Compatible with SIPREC industry standard for recording solutions

DSP Based Media Forking (FXS/FXO)

Compatible with ISR4K (High Density Analog Modules)

KVM based Media recorder in ISR4K Service container (TBD)

Dates :

FCS – Polaris 16.10 (Nov, 2018)

Roadmap - Enhancements

• Dual forking for Recording server redundancy

• Secure media recording.

DSP Based audio recording Solution in branch

MiFID2 regulation For Financial services in Europe

UC Call Control on ISR4000

• Cisco Unified Border Element

(CUBE)

• Survivable Remote Site

Telephony (SRST)

• Cisco Unified Communications

Manager Express (CUCME)


CUBE (Enterprise) Product Portfolio

ASR 1004/6 RP2

Active Concurrent Voice Calls Capacity

CP

S

<5

8-12

50-150

14-16K<50 500-600 900-1000

17

2000-2500

20-35

4 7000-10,000

50-100

12K-14K

ASR 1002-X

4500-6000

ISR 4451/4461

ASR 1001-X

4000

ISR 4431

ISR4321

ISR4351

PlatformCUBE Flow

Through Sessions

CUBE Flow Around Session

Maximum # of SWMTP

ISR 4451/4461 6000 10000 250

ISR 4431 3000 10000 600

ISR 4351 1000 5760 1000

ISR 4331 400 4140 1500

ISR 4321 100 3780 3000

ISR4331

PSOCOL-2009 27


ASR, CSR & ISR-G2/4000 Feature ComparisonFeatures ASR1K ISR-G2 4300/4400 (XE3.13.1+) vCUBE (XE3.15+)

High Availability ImplementationRedundancy-Group

InfrastructureHSRP Based

Redundancy-Group Infrastructure

Redundancy-Group Infrastructure

TDM Trunk Failover/Co-existence

Not Available Exists Exists Not Available

Media Forking XE3.8 15.2.1T XE3.10 Exists

Software MTP registered to CUCM (Including HA Support)

XE3.6 Exists Exists Exists

DSP Card SPA-DSP PVDM3 PVDM4/SM-X-PVDM Not Available

Transcoder registered to CUCM Not Available Exists via SCCP Exists via SCCP (XE3.11) Not Available

Transcoder ImplementationLocal Transcoder Interface

(LTI) SCCP or

LTI (starting IOS 15.2.3T)SCCP and LTI Not Available

Embedded Packet Capture Exists Exists Exists Exists

Web-based UC API XE3.8 15.2.2T Exists Exists

Noise Reduction & ASP Exists 15.2.3T Exists Not Available

Call Progress Analysis XE3.9 15.3.2T Exists Not Available

CME/SRST and CUBE co-existence

Not Available Exists Roadmap Roadmap

SRTP-RTP Call flows Exists (NO DSPs needed) Exists (DSPs required) Exists (NO DSPs needed) Exists (No DSPs needed)

VXML GW Not Available ExistsVirtual Voice Browser (VVB

on UCSE/Container)Not Available

PSOCOL-2009 28


CME / SRST & Cisco Unity Express For Distributed Branches and Retail Stores

29PSOCOL-2009

Features Service Container

UCS-E 1.1GHz,1 Core

UCS-E 1.9GHz,2 core

Mailboxes 1-200 1-100 100-500

CPU Built-in 1.1GHz 1.9GHz

RAM 8GB 1GB 4GB

Storage 50GB 100GB 100GB

Recording Hours 200 60 600

CME (Cisco Call Manager Express)

• UC solution for <450 users on Cisco ISRs

• Rel 11.8 (Jul ‘17)– Last ISR G2 Release

SRST (Survivable remote site telephony)

• Call Processing during WAN Outage

• E-SRST: EOL June 2017

Classic licensing vs Smart Licensing

• EoS PIDS: FL-SRST, FL-CME-SRST-5, FL-CME-SRST-25, and FL-CME-SRST-100

• SRST-EP: individual entitlements (not 5/25/100 bundles) and require a minimum of one year SWSS

CUE (Cisco Unity Express)

• Full feature parity with CUE

• Version 9.02 for ISR4k, UCS-E or Service Container

• ESXi and KVM support

• Classic license Bulletin: eos-eol-notice-c51-740852

• SRST - www.cisco.com/go/srst || CME - www.cisco.com/go/cme

• CME SRST IOS Version Matrix

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html

http://www.cisco.com/go/srst

http://www.cisco.com/go/cme

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public#CLUS 30PSOCOL-2009

CME/SRST User Sessions By Platform

4321 4331

50 50

100

4351

750

250

1200

350

1500

450

4431 4451/4461

The total count can be a mix of SCCP and SIP phones, but can not exceed maximum

100

CME

SRST

UC Enhancements


Enabling UC Apps on Service ContainersRunning Linux Apps inside the ISR 4000

32PSOCOL-2009

Virtual Application Code

Third Party Middleware

(Database, etc.)

Cisco Middleware(Logging, etc.)

Linux (Cisco Build)

ISR 4000 Series Router

ISR 4000Media Server CUE

Voice Browser Test Tools

WAN Opt

Virtual Assistant

Learn more about the service containers, please visit: http://cs.co/90038g2y3

• Service Container is a virtualized environment on Cisco 4000 series ISR router with ability to run Linux-based applications.

• Requirements• 8GB+ DRAM, Storage (NIM, mSATA)

Examples• Cisco Unity Express (CUE) Virtual

• 200 Mailboxes, 120 hours recording• Virtualized Voice Browser (VVB)

• Browser Based. Support for Apps, Triggers, Real Time reporting

• 2vCPU, 8CPS, 200 simultaneous session

http://cs.co/90038g2y3


Secure UC (Voice) on ISR4000Robust security suite (TLS, SRTP, V.150, NGE cryptography)

• V.150 Minimal Essential Requirement

• Secure calls for modem over IP

• NGE (Suite B) Cryptography

• TLS, SRTP, HTTPS

• TDM-IP, IP-IP (SHA1_80 on ISRs)

• TLS 1.2 Exclusivity support (SIP, SCCP, MGCP)

• PCI DSS3.1

• SRTP (Secure RTP) and TLS (Transport Layer Security)

• TDM-SIP supplementary services are on radar

33PSOCOL-2009


Digital Transformation – Next Gen. Customer CarePolicy based voice recording on routing platforms

34PSOCOL-2009

Speech Recognition DSPs in ISR Gateway

Digital Voice signature

Dynamic CDR

On-Demand Secure Voice/ UC Service

Spam Control and Fraud detection

Predictive Voice Analytics

• Voice Automation is applicable to IoT, Security, sensors, E-Commerce,

Healthcare, Financial.

• Leverage Voice to invoke actions and applications based on user intent.

• Keyword detection and matching to invoke applications using DSP.

• Voice is used as a tool to gather / understand consumer behavior

• Voice as a digital signature (AAA Service) –to stop call fraud or filter spam

(enterprise or cloud).


Take Away …Do More with Less !!!

35PSOCOL-2009

Innovation

Scale

• Higher Capacity

Security

• Iron Clad

Performance

• Multi-Service

Feature Parity

• TDM/SIP

Flexibility

• Deployment

Virtualization

• VVB, CUE

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PSOCOL-2009 36

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Demos in the Cisco campus

Walk-in self-paced

labs

Meet the engineer

1:1 meetings

Related sessions

Continue your education

37PSOCOL-2009

Thank you

#CLUS

Supplemental


Cisco ISR 4000 platform Comparison

41PSOCOL-2009

Entity ISR 4321 ISR 4331 ISR 4351 ISR 4451 ISR 4431

CPU Architecture 4 Core CPU 8 Core CPU 8-core CPU4 Core Control/Services10 Core Data Plane

4 Core Control/Services6 Core Data Plane

#NIMs 2 2 3 3 3

#SMs 0 1 2 2 0

FPGE 2GE + 1SFP1 Dual PHY (GE + SFP)1GE1SFP

3GE + 3SFP 4GE + 4SFP 4GE + 4SFP

ISC Slot1 for all ISC Cards

1 for all ISC Cards 1 for all ISC Cards 1 for all ISC Cards 1 for all ISC Cards

USB Type A ports 1 1 2 2 2

Power 1 Internal AC 1 Internal ACSingle Internal AC or DC

Dual Internal AC or DC

Dual Internal AC or DC

Control/Services Memory

Base 4GB, Max 16GB1333MHz DIMMs2 DIMM slots





Mgmt Eth 1 Gbps 1 Gbps 1 Gbps 1 Gbps 1 Gbps


ISR 4000What performance levels are you looking for?

Three Performance Levels:

Platform Factory Default Performance License Boost License

4451 1Gbps 2 Gbps @ 19% CPU 4 Gbps* @ 35% CPU

4431 500Mbps 1 Gbps @ 18% CPU 4 Gbps* @ 62% CPU

4351 200Mbps 400 Mbps @ 17% CPU 2 Gbps* @ 45% CPU



4221 35Mbps 75 Mbps @ 8% CPU 1.4 Gbps @ 94% CPU

* Test results for IP Routing @ IMIX

Clocked interface speed was the limit.

Tested with one onboard interface pairs on 4300 = 2 Gbps

Tested with two onboard interface pairs on 4400 = 4 Gbps

Room for higher throughput with more interfaces or

additional services with maintained throughput

• Throughput gains when previously hitting the Performance license limit** • IPSec 256 AES with IMIX in Boost

• 4331 @ 565 Mbps = 2x throughput compared to 300 Mbps Perf license

• 4451 @ 1.6 Gbps = Same throughput as with 2 Gbps Perf license

** Applicable to most ISR4k platforms and test cases. Exceptions exist for 4331 and 4351 in that Boost repurposes cores on 4331 & 4351

Deterministic Deterministic In the wild


Cisco High Density Analog Voice Gateways

43PSOCOL-2009

VG350

VG310

VG350 50%

savings in Rack

Space

EHWIC SLOT:

• Support T1/EI – PRI / CAS

• Support BRI / FXO / FXS

• Support VWIC2 – VWIC3

FXS Enhancements:

• Increased VMWI DC Voltage

• Increased Ringing Voltage

• Increased Loop Length

Deploying & Managing:

• IOS CLI Enhancements

• STCAPP auto-config

• Cisco Prime Infrastructure

Software Enhancements:

• SCCP / SIP / H.323 Support

• Hunt Group Feature

• Cable Detection

VG310: 24 Port

VG320: 48 Port

VG350: 96 to 160 Ports

Configure VG3XX

with 6CLI per

box VG datasheet

Support mailer

VG320

http://www.cisco.com/c/en/us/products/collateral/unified-communications/vg-series-gateways/product_data_sheet09186a00801d87f6.html

mailto:[email protected];[email protected]


VG3XX At-Glance Features

44PSOCOL-2009

Applications IOS Based Unified Communication Analog Gateway solution for UC high-density analog deployments

Telephony Interfaces FXS and FXO, Support E1/T1 CAS,PRI, BRI, VIC2/VIC3 cards (EHWIC Slot)

Voice Codecs G.711, G.722, G.726, G.728, G.729, iLBC, iSAC

Call Control Protocols SCCP, MGCP, SIP, H323

Call Agents Cisco UCM, Cisco UCME

Fax for SIP and H323Standard-based T.38 fax relay, NSE based T.38 fax relay, fax pass-through and modem relay

Fax for MGCP Standard-based T.38 fax Relay, NSE based T.38 fax Relay and modem Relay

Fax for SCCPmodem-passthrough (works for fax pass-through applications), modem relay and NSE based T.38 fax relay

Encryption SRTP/TLS, IPsec

Data Interfaces 2 Gigabit Ethernet Interfaces

Data Features (For redundant link configuration ONLY)

EIGRP, OSPF, RIP, NAT, IRB

Management SCCP auto-config, dial-peer group, voice port range


ISR 4000 & CUCM MGCP Support Matrix

• For SIP integration, ISR4000 has been tested with CUCM 8.6

• VG3xx supports concurrent MGCP and SCCP configuration for voice ports in single chassis.

• One set of voice-ports can be configured for SCCP and other for MGCP

45PSOCOL-2009

IOS / XE Version CUCM VersionsP

latf

orm

s

ISR4451 3.12.0 9.1(2)SU1 10.0(1)

ISR4431 3.13.1 9.1(2)SU2 10.5(1)

ISR4351ISR4331ISR4321

3.13.1 9.1(2)SU3 10.5(2)

VG310VG320

15.4(3)M 9.1(2)SU2 10.5(1)

Mod

ule

s

T1/E1 & PVDM4 3.12.0 9.1(2)SU1 10.0(1)

FXS, FXO, BRI XE3.13.3, XE3.14.2 and XE3.15.1, 3.16.0 and

above9.1(2)SU2 10.5(1)

SM-X-NIM-ADPTR 3.14.0 - 10.5(2)

VG Series Analog Gateway Datasheet:

http://www.cisco.com/c/en/us/products/collateral/unified-communications/vg-series-

gateways/product_data_sheet09186a00801d87f6.html

http://www.cisco.com/c/en/us/products/collateral/unified-communications/vg-series-gateways/product_data_sheet09186a00801d87f6.html


Old IOS CLI

• 6 CLI per port to configure basic features

• 144/288/432 commands needed to configure 24/48/72 ports

New IOS CLI

• Voice-port range provisioning

• 6 CLI to configure 24/48/72 portsVG(config)#voice-port 0/0/0-23

• VG(config-voiceport)#caller-id block

• VG(config-voiceport)#ren 2

• VG(config-voiceport)#mwi

• VG(config-voiceport)#loop-length long

• VG(config-voiceport)#station-id number base 20 interval 1 70000

Dial-peer “dial-peer group”

Old IOS CLI

• 6 cli per dial-peer to configure basic features

• 144/288/438 CLI to provision all 24/48/72 dial-peers

New IOS CLI

• 4 CLI to provision all dial-peers for 24/48/72 ports

• Each dial-peer is created with a unique destination-pattern

•

VG(config)#dial-peer group 1

• VG(config-dp-auto)#port 0/0/0-23 destination-pattern 1000 1 description **GROUP 1**

• VG(config-dp-auto)#preference 0

• VG(config-dp-auto)#service mgcp

Bulk Port configuration – Port Range

CLI Enhancements for VG3XX

PSOCOL-2009 46


• VG is registered to CME or CUCM over ‘STCAPP’.

• On the CME we will configure voice hunt group and under telephony-service – ‘hunt-group logout Hlog’.

• With CUCM – When adding details for an endpoint, we can select the default value – Login/Logout whenever an endpoint comes up.

• The login/logout to a hunt group is a toggle feature.

• The default FAC is #*9 to login/logout to a Hunt group.

• With CME – When the endpoint comes up its in Unknown state. Press the default FAC it will move into Logout. Then press the FAC again the endpoint will be in Login state.

• On the VG the CLI – “show stcapp device voice-port <port>” will show Hunt group status –show stcapp device voice-port 0/0/0 | sec HGHG Status: Logout

Hunt Group Login/Logout

• The VG3x0 FXS-E ports are capable of driving 1400 ohms of loop resistance including the phone impedance, subtract 300 ohms for phone impedance and you have a maximum of 1100 ohms of loop impedance.

• Datasheet loop-length distance specs are based on commonly used 26AWG and 24AWG wire

• Longer distances can be achieved using higher grade wire based on resistance per 1000 ft, for example:

• 22AWG wire has a resistance of 16.14 ohms per 1000 ft

• Multiply 16.14 by 2 for a total of 32.3 ohms for the tip/ring loop when the circuit is closed

• 22AWG wire can achieve ~31,000 ft of loop-length

Long loop-length Specs

Important Note: These calculations are based on the

supported DC loop resistance. Other factors related to the

quality of the wire lines such as signal attenuation and noise

could also impact the maximum loop length capabilities

PSOCOL-2009 47


• VG310, VG320 & VG350 support auto-configuration when provisioned

with the Cisco Unified Communications Manager

• VG self-provisions itself with the configuration provided and becomes

operational to work with the CUCM using the SCCP Protocol.

• For CUCM controlled SCCP endpoints (STCAPP endpoints),

configurations are needed on both CUCM and VG sides

• CUCM needs to be configured first, then those configurations can be

pushed to VG so that VG can generated associated Configs/CLIs

• VG can initiate the process, which causes the file to be downloaded

to VG

• Configurations XML file can be pushed to VG from CUCM

Overview – STCAPP Auto-Config

Before port deletion on CUCM:

dial-peer voice 999200 pots

service stcapp

port 2/0

!


service stcapp

port 2/1

!


service stcapp

port 2/2

After port 2/0 deleted on

CUCM:

!


service stcapp

port 2/1

!


service stcapp

port 2/2

PSOCOL-2009 48


Cisco Virtualized Voice Browser (VVB)• VVB (ISR4000 / UCS/UCS-E) vs VXML (ISRG2 / Classic IOS)

• Voice browser offering based on VOS/VMWare / Supported on Cisco UCS/UCSE-E servers & Spec based hardware

• ISR G2 is the last gen routers to support VoiceXML browser functionality on the IOS

• VVB Management – Web App Admin, REST APIs, Bulk config using OAMP, Prime Collab

• Features/Design

• Deployment models - Centralized / edge, standalone / comprehensive

• CVP compatibility - Call studio / microapps, VXML 2.0/2.1, MRCP v1/v2

• Features - CCB, WAAG, HTTPS, SigDigit (queuing on edge), G.711 a/u

• Release Schedule

• Availability UCCE, PCCE (Rel 11.5), HCS CC (Rel 11.0)

• Compatibility with CVP (Rel 11.5,11.0*,10.5*) (* using an ES)

• Licensing

• New Customers: Voice Browser (IOS VB or VVB) entitlement included with CVP Port license on all orders post Aug 06, 2016 (CVP 10.x, 11.x)

• Existing Customers: Need to purchase Migration license (CVP-PTS-VVB-MIGRN=) to include voice browser entitlement and use VVB. Migration license is prices at $200 per port

PSOCOL-2009 49


Feature Name IOS VB Cisco VVB

Comprehensive/ Standalone / VRU Only Call Model Yes / Yes /Yes Yes / Yes / Yes

G711 A Law / U Law Yes Yes

G 729 Yes No

HTTPS Yes Yes [SHA-256]

Transfer Yes. Blind and Consultative Transfer inStandalone Call Model

Yes. Blind Transfer in Standalone Call Model. (Uses REFER method)

MRCP v1 /v2 Compatibility w/ Nuance Yes / NR 10 Yes / NR 10, NR 10.5

Local Prompts Yes Yes

Hostname Resolution Yes Yes

Rest API for Configuration Yes Yes

Real Time Reporting No Yes

RTMT Support No Yes

Prime Support Limited Yes

TLS 1.1, 1.2 1.2

Cisco VXML Tags (CVP Call Studio) Yes Yes

RTSP Streaming Yes No

Video in Queue Yes No

VVB Feature Parity with IOS VB

PSOCOL-2009 50


VVB Sizing

51PSOCOL-2009

• UCS-E Supported: UCS-EN120S-M2/K9, UCS-E140S-M2/K9, UCS-E160D-M2/K9, UCS-E180D-M2/K9

• For Cisco VVB Sizing refer http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_5_1/Design/Guide/ucce_b_soldg-for-unified-cce.pdf

• Virtualization wiki: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-virtualized-voice-browser.html

• Hardware Platforms (IOS VXML): http://docwiki-dev.cisco.com/wiki/Compatibility_Matrix_for_Cisco_HCS_for_Contact_Center_11.5(1)#Cisco_Systems_Contact_Center_Components

• Hardware Platform (Cisco VVB): http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-virtualized-voice-browser.html

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_11_5_1/Design/Guide/ucce_b_soldg-for-unified-cce.pdf

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-cisco-virtualized-voice-browser.html


Cisco ISR 4000 T1/E1 NIM – Channel Density

52PSOCOL-2009

PlatformTotal Number of NIMs supported

Max Channels (E1)Max T1/E1 ports

1-Port NIM 2-Port NIM 4-Port NIM 8-Port NIM

ISR4461 6 180 360 720 1440 48

ISR 4451-X 5 150 300 600 1200 40

ISR 4431 3 90 180 360 720 24

ISR 4351 5 150 300 600 1200 40

ISR 4331 3 90 180 360 NA 12

ISR 4321 2 60 120 240 NA 8

T1E1 TDM Gateway - DSP Capacity

PVDM4

RTP SRTP

G.711G.729A, G.722

G.729, iLBC

ISAC G.711G.729A, G.722

G.729, iLBC

ISAC

PVDM4-32 32 24 16 10 32 24 16 10

PVDM4-64 64 48 32 20 64 48 32 20

PVDM4-128 128 96 64 40 128 96 64 40

PVDM4-256 256 192 128 80 256 192 128 80


ISR 4000 Series

Platform*

SM-X-PVDM-500

SM-X-PVDM-1000

SM-X-PVDM-2000

SM-X-PVDM-3000

4331 1 (500) 1 (1000) 0 0

4351 2(1000) 1(1000) 1(1000) 1(1000)

4451 2(1000) 2(2000) 1(2000) 1(3000)

4461 3(1000) 3(2000) 2(2000) 2(3000)

ISR 4351

UC Capable

High Density PVDM SM-X-PVDM Capable

UC

HD

ISR 4321

ISR 4331

ISR 4431

ISR 4451

UC

UC

HD

UC

HDUC

UC

HD

*max channels

SM-X-PVDM Modules Compatibility with ISR4000

53PSOCOL-2009

All SM-X-PVDM modules require 8GB DRAM

UC HD ISR 4461


Packet Voice Data Modules (PVDM)DSP Codec Support

Codec Complexity PVDM4 SM-X-PVDM

G.711 Low Supported Supported

Fax and Modem pass through Low Supported Not Supported

G.722 Medium Supported Supported

G.726 Medium Supported Not Supported

G.729a Medium Supported Supported

G.729ab Medium Supported Supported

Fax Relay Medium Supported Not Supported

G.728 High Supported Not Supported

G.729 High Supported Supported

G.729b High Supported Supported

iLBC High Supported Supported

iSAC High Transcoding Only Transcoding Only

AMR-WB High Supported Not Supported

Modem Relay High Supported Not Supported

PSOCOL-2009 54


PVDM4 DSP Capacity Summary

PVDM4 TDM DS0s (G.711)Transcoding

(G.711-G.729A)Conferences

(8-party G.711)

PVDM4-32 32 16 11

PVDM4-64 64 32 22

PVDM4-128 128 64 44

PVDM4-256 256 128 88

Monitor DSP Farm Utilization in ISR4000

• Leverage SNMP and MIB for DSPs:

• DSP Operational State Notifications:

http://www.cisco.com/c/en/us/td/docs/ios/netmgmt/configuration/guide/Convert/Basic_SysMgmt/nm_dsp_no

tifications.html#wp1054016

• SNMP Object Navigator: http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&mibName=CISCO-

DSP-MGMT-MIB

PSOCOL-2009 55

http://www.cisco.com/c/en/us/td/docs/ios/netmgmt/configuration/guide/Convert/Basic_SysMgmt/nm_dsp_notifications.html#wp1054016

http://tools.cisco.com/Support/SNMP/do/BrowseMIB.do?local=en&mibName=CISCO-DSP-MGMT-MIB


Conference Participant DSP Capacity

Conference Capacity PVDM4

RTP SRTP

G.711 G.729A/G.729 G.722 ISAC G.711 G.729A/G.729

PVDM4-32 88 42 42 32 88 42

PVDM4-64 176 84 84 64 176 84

PVDM4-128 352 168 168 128 352 168

PVDM4-256 704 336 336 256 704 336

Platform Performance Comparison -Conferencing

RTP SRTP

LC - G.711ulawHC -

G.729r8LC – G.711ulaw

8 – party 8 – party 3 – party

4331(SM-X-PVDM-500) 190 48 1050

4351(SM-X-PVDM-1000) 255 63 1200

4451(SM-X-PVDM-3000) 700 210 1800

PSOCOL-2009 56


Cisco ISR 4000 Analog NIM / SM Analog port density

57PSOCOL-2009

NIM

(Network Interface Module)4461 4451 4431 4351 4331 4321

FXS 24 20* 12 20* 12 8

FXO/CAMA 24 20* 12 20* 12 8

E&M 24 20* 12 20* 12 8

BRI Ports 24 20* 12 20* 12 8

SM-X-FXS/FXO

(Service Modules)4461 4451 4431 4351 4331 4321

FXS 156 84 N/A 84 32 N/A

FXS-E 124 68 N/A 68 24 N/A

FXO 48 36 N/A 36 20 N/A


Cisco Unified CME/SRST IOS/IOS-XE Releases

PSOCOL-2009 58

CME/SRST Release Version IOS Version IOS-XE

CME/SRST 8.1 15.1.2T -

CME /SRST 8.5 15.1.3T -

CME /SRST 8.6 15.1(4)M -

CME / SRST 8.8 15.2(1)T -

CME / SRST 9.0 15.2(2)T -

CME / SRST 9.1 15.2(4)M -

CME / SRST 9.5 15.3(2)T -

CME / SRST 10.0 15.(3)M -

CME /SRST 10.5 15.4(3)M 15.4(3)S

CME/SRST 11.5 15.6(3)M 16.3

CME/SRST 11.6 15.6(3)M1 16.4

CME /SRST 11.7 - 16.5


T1/E1 Port Density by Platform

43212901 43312911

4

810

12

43512951

16 16 16

24

12

40

3925 3945 4431 3925E 3945E 4451

10

40

20

30

6

12

40

2921

PSOCOL-2009 59


CUBE Session Capacity By Platform

2901 2911 2921

100 100

200

400 400

2951

600

1000

800950

3000

2100

2500

6000

3925 3945 3925E 3945E

100

200

400

1000

3000

6000

4321 4331 4351 4431 4451

PSOCOL-2009 60


CME User Sessions By Platform

43212901 43312911 2921

35

50

100 100

43512951

150

250 250

350 350

400

450 450

3925 3945 4431 3925E 3945E 4451

50

• The total count can be a mix of SCCP and

SIP phones, but can not exceed maximum


SRST and ESRST User Sessions By Platform

43212901 43312911 2921

50100 100

43512951

250

750

730

1200 1200

1350

1500 1500

3925 3945 4431 3925E 3945E 4451

250

500

750

1000

1500

50

2000

• The total count can be a mix of SCCP

and SIP phones, but can not exceed

maximum

35


ISR 4k Voice Modules and VG appliance PID

63PSOCOL-2009

Voice Gateway Appliance• VG202XM

• VG204XM

• VG310

• VG320

• VG350

T1/E1 Voice interface cards

• NIM-1MFT-T1/E1

• NIM-2MFT-T1/E1

• NIM-4MFT-T1/E1

• NIM-8MFT-T1/E1

• NIM-1CE1T1-PRI

• NIM-2CE1T1-PRI

• NIM-8CE1T1-PRI

Voice interface cards

• NIM-2FXSP

• NIM-4FXSP

• NIM-2FXO

• NIM-4FXO

• NIM-2FXS/4FXOP

• NIM-4E/M

• NIM-2BRI-NT/TE

• NIM-4BRI-NT/TE

PVDM DSP modules

• PVDM4-32

• PVDM4-64

• PVDM4-128

• PVDM4-256

• SM-X-PVDM-500

• SM-X-PVDM-1000

• SM-X-PVDM-2000

• SM-X-PVDM-3000

High Density Analog Voice modules

• SM-X-8FXS/12FXO

• SM-X-16FXS/2FXO

• SM-X-24FXS/4FXO

• SM-X-72FXS

Voice Software Services • Cisco Unified Border Element (CUBE)

• Call Manager Express (CME)

• Survivable Remote Site Telephony (SRST)

Thank you

#CLUS

PSOCOL-2009.pdf - Cisco Live

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