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Transcript of OPEI - Battery v Gas Presentation - Webflow
Gas vs Battery Usage and Perception Trends Among Homeowners and Landscapers
September 2020
Want to learn [email protected]
3
Industry Focused, Custom Research to Provide Insights that Improve Strategy
For 30 years, we have dedicated our business to understanding Consumers and Professionals in specific industries.
Our industry knowledge paired with research expertise uniquely equips us to deliver solutions that get you insightful answers to your specific needs.
BUILDING
HOME IMPROVEMENT
LAWN & RANCH
15
OBJECTIVES AND METHODOLOGYProject Objectives
§ To gain broad insights of the usage and attitudes towards battery powered OPE among homeowners and landscapers.§ Determine reasons homeowners and landscapers consider or don’t consider battery powered OPE.§ When applicable, data is compared with 2018 and 2016 data.
Project Methodology – Landscapers and Homeowners § Length of survey – 15 minute online surveys§ Sample:
§ 611 Homeowners – Decision makers who purchased OPE in the last 12 months (n=416) or plan to in the next 6 months (n=256).§ 102 Landscapers – Decision makers who have purchased OPE for their firm in the last 12 months.
33%
34%
33%
N = 611
52-70years
37-51years
22-36 years
32%
34%
34%
N = 102
5 or fewer employees11 or more
employees
6 to 10 employees
16
HOMEOWNERS
Was battery powered OPE considered?
What battery powered OPE was purchased?
What are the concerns and benefits of battery powered OPE?
What is the likelihood of purchasing battery powered OPEs?
How has it changed over the past two years?
63%58%
41%
27%
34%
26%
18%
58%
52%
46%
36% 35%31%
19% 19%
12%8% 7%
57%
51%47%
41% 41%38%
24%20%
15% 14% 13%
Lawntrimmer/edger
Walk behindmower (push orself-propelled)
Blower Hedge trimmer Chainsaw Pressure washer Lawn tractor(front engineriding mower)
Snowthrower/blower
Zero Turn Radius(ZTR) mower
Rear engineriding mower
Chipper, loggeror splitter
2016 2018 2020
17
OPE PURCHASED IN LAST 12 MONTHS – BY YEAR
Q11. Which type of outdoor power equipment have you purchased in the last 12 months? (n=416)? Note: “Lawn tractor,” “ZTR mower,” “Rear engine riding mower,” and “Chipper, logger or splitter” were not asked in 2016, due to a focus on smaller battery powered OPE.
Project activity during COVID saw an increase in DIY lawn & garden projects, increased spend, increased product purchases.
(Of those who purchased)
18
OPE PURCHASED IN LAST 12 MONTHS – BY AGE
Q11. Which type of outdoor power equipment have you purchased in the last 12 months? (n=416)?
67%63%
60%
48%
53% 52%
31%28%
20%23%
20%
58%54%
49%
43%
35%40%
26%21% 21%
16%14%
48%
38%34%
32%34%
23%
15%13%
5%3%
5%
Lawntrimmer/edger
Walk behindmower (push orself-propelled)
Blower Hedge trimmer Chainsaw Pressure washer Lawn tractor(front engineriding mower)
Snowthrower/blower
Zero Turn Radius(ZTR) mower
Rear engineriding mower
Chipper, loggeror splitter
22-36 years 37-51 years 52-70 years
Note: “Lawn tractor,” “ZTR mower,” “Rear engine riding mower,” and “Chipper, logger or splitter” were not asked in 2016, due to a focus on smaller battery powered OPE.
(Of those who purchased)Younger generations are typically more engaged with DIY projects. This is more prominent during COVID.
19
OPE PURCHASED IN LAST 12 MONTHS – BY TYPE
Q11. Which type of outdoor power equipment have you purchased in the last 12 months? (n=609)?
31%
39%
17%20%
32%
14%17%
26%
12%13%
4%10%
18%
6%
13%18%
7%
14%8%
2%
12%8%3%
10%7%
4%10%
Lawn trimmer/edger Walk behind mower (push or self-propelled) Blower
*Includes top responses. Totals may exceed 100% due to multiple responses.
6%
21%
13%7%
17%14%
8%14% 12%
5% 2% 1%
12%6%
1%
12% 9%5%
10%5%
9%9% 4%9%11% 8%
12%
Hedge trimmer Chainsaw Pressure washer
Gas Battery Corded
2020
2018
2016
Lawn trimmer/edger Walk behind mower (push or self-propelled)
Blower
20
Which type of outdoor power equipment did you purchase?
Q11. Which type of outdoor power equipment have you purchased in the last 12 months? (n=609)? *Includes top responses. Totals may exceed 100% due to multiple responses.
2020
2018
2016
2020
2018
2016
GAS BATTERY
Source: The Farnsworth Group. 2020 Gas vs. Battery OPE Study.
21
OPE PLAN TO PURCHASE IN NEXT 6-12 MONTHS – BY YEAR
Q12. Which type of outdoor power equipment do you plan to purchase in the next 6-12 months? (n=611)?
47% 47%
38% 39%
29%33%
23%
51%
40% 38%
32% 32% 31%
26% 25%
20% 19%
15%
47% 47% 49%
38% 36%39%
22% 23%20%
17%19%
Lawntrimmer/edger
Walk behindmower (push orself-propelled)
Blower Chainsaw Hedge trimmer Pressure washer Snowthrower/blower
Lawn tractor(front engineriding mower)
Zero TurnRadius (ZTR)
mower
Chipper, loggeror splitter
Rear engineriding mower
2016 2018 2020
Note: “Lawn tractor,” “ZTR mower,” “Rear engine riding mower,” and “Chipper, logger or splitter” were not asked in 2016, due to a focus on smaller battery powered OPE.
(Of those who plan to purchase)
22
OPE PLAN TO PURCHASE IN NEXT 6-12 MONTHS – BY AGE
Q12. Which type of outdoor power equipment do you plan to purchase in the next 6-12 months? (n=611)?
47%43%
52%
42%45%
40%
30%
25%22%
24% 24%
54% 55% 54%
39%41%
36%
24%22%
24%22%
17%
39%42%
37%34%
22%
33%
12%16%
12%8% 8%
Walk behindmower (push orself-propelled)
Lawntrimmer/edger
Blower Pressure washer Chainsaw Hedge trimmer Lawn tractor(front engineriding mower)
Snowthrower/blower
Zero Turn Radius(ZTR) mower
Rear engineriding mower
Chipper, loggeror splitter
22-36 37-51 52-70
Note: “Lawn tractor,” “ZTR mower,” “Rear engine riding mower,” and “Chipper, logger or splitter” were not asked in 2016, due to a focus on smaller battery powered OPE.
(Of those who plan to purchase)
11%
14%
7%
10%11%
6%
9%11%
8%
5%
2%
6%
9%
4%6%
9%7%
10%
2%1%
2%3%
1%
4%5% 4%
6%
Lawn trimmer/edger Walk behind mower (push or self-propelled) Blower
4%
10%9%
5%
8%6%
3%
8%7%
4%3%
2%
6%4% 4%
9%7%
4%3%
2%4%4%
2%3%
6%
3%
8%
Hedge trimmer Chainsaw Pressure washer
Battery Gas
23
OPE PLANNING TO PURCHASE IN NEXT 6-12 MONTHS – BY TYPE
? *Includes top responses. Totals may exceed 100% due to multiple responses.
Corded
Q12. Which type of outdoor power equipment do you plan to purchase in the next 6-12 months? (n=609)
2020
2018
2016
7%
11%
11%
13%
13%
29%
Expensive/price/other was cheaper
Didn't find one I liked
Prefer other power source/ other power…
Don't want to charge/ remember to charge the…
Amount of power
Battery life/would not hold charge
21%17%
27%
17% 19%
27%
14%
25%18% 17%
24%
12%
27%20% 18%
1 2 3 4 5
2016 2018 2020
25
NON-BATTERY PURCHASERS: CONSIDERATION OF BATTERY OPE
Q14. How much did you consider battery powered equipment? (2020=155, 2018=216)Q15. Why was battery powered outdoor power equipment not much of a consideration? (2020=55, 2018=89)Q16. You considered battery powered, so why did you NOT purchase battery powered? (2020=100, 2018=127)
?
Seriously consideredNever considered
Why Not Considered: 2020
13%
12%
16%
20%
30%
Prefer other power source/ other power source…
Don't want to charge/ remember to charge the…
Amount of power
Battery life/would not hold charge
Expensive/price/other was cheaper
Why Considered, But Didn’t Purchase: 2020
2018: 33%
18%
9%
8%
6%
2018: 27%
27%
16%
9%
8%
2020 Mean – 2.97
0%
26
NON-BATTERY PURCHASERS: REQUIREMENTS FOR CONSIDERATION OF BATTERY POWERED OPE
Q17. What would manufacturers of battery powered equipment, such as trimmers, blowers, and other equipment, have to do before you would consider using such equipment? (n=155)?
Age:22-36 –15%37-51 – 23%52-70 – 24%
Age:22-36 – 14%37-51 – 21%52-70 – 18%
Age:22-36 – 31%37-51 – 29%52-70 – 22%
Age:22-36 – 25%37-51 – 13%52-70 – 12%
Age:22-36 – 15%37-51 – 15%52-70 – 26%
*Includes top responses. Totals may exceed 100% due to multiple responses.
42%
19% 18%
3% 2%6%
39%
20%
14%
5%3%
5%
41%
24%
17%
10%
5% 3%
Longer lasting battery Cheaper/ affordable More power Work better/ prove itwill work
Faster charging Include a secondbattery
2016 2018 2020
28
BATTERY POWERED OPE CONCERNS
Q22. When you think of battery powered outdoor power equipment, what would be your 3 biggest concerns? (n=611)Q23. What are the top 5 drawbacks to battery powered outdoor equipment? (n=611)?
Age:22-36 –15%37-51 – 23%52-70 – 24%
Age:22-36 – 14%37-51 – 21%52-70 – 18%
71%
47%
16% 12% 12%
57%
32%
13% 6% 10% 6% 10%
50%33%
13% 13% 10% 9% 7%
Battery life per use/holding a charge
Amount of power Expensive/price Battery no longercharging/ failure
Durability Battery price Charge time
2016 2018 2020
67% 65%56%
44%37% 33% 29%
71% 67%60%
38% 38% 34% 29%
Batteries don't last longenough to finish the jobs
Not enough power Batteries are tooexpensive
Hassle to charge batteries Short machine life Less durable Too expensive
2018 2020
UNAIDED
AIDED
*Includes top responses. Totals may exceed 100% due to multiple responses. Q23 not asked in 2016.
29
Boomers are about 10-20% more concerned about battery life than younger generations.
Men are more concerned with power than Women.
30
BATTERY POWERED OPE BENEFITS
Q20. What are the 3 biggest benefits of using battery powered outdoor power equipment? (n=611)Q21. What are the top 5 benefits of battery powered outdoor equipment over gas? (n=611)?
Age:22-36 –15%37-51 – 23%52-70 – 24%
Age:22-36 – 14%37-51 – 21%52-70 – 18%
*Includes top responses. Totals may exceed 100% due to multiple responses. Q21 not asked in 2016.
33% 36%
7%
17% 15%
5% 6% 3% 1% 1%
36% 39%
12%15% 16% 16%
12% 10%3% 5%
32% 29%24%
19% 18% 15% 14% 14%9% 8%
No gas/ no gas tostore/ no gas to buy
Cordless/ noproblems with cord
Ease of use/easy tostart
Portable/ freedomto move
Environmentallyfriendly/ less
pollution
Lightweight Quieter Price/ cheaper Rechargable Easier to maintain
2016 2018 2020
UNAIDED
50% 48% 47%42% 40% 41% 39%
51%
17% 15% 18%
46% 45% 45% 41% 41% 41% 40% 37%32%
22%15% 14%
No oil to change Easier to start Environmentallyfriendly
Less messy thangas
Lowermaintenance
Lighter weightthan gas
Quieteroperation than
gas
Exhaust-free Can switchbattery with
otherequipment
Easier to service More reliablethan gas
Can be usedinside
2018 2020
AIDED
*New for 2020
32
As in 2016 and 2018: Older, Female, Light DIYers see “Cordless/No cord issues” as more important than other groups in 2020.
Environmentally Friendly and Less Mess also resonated more with Women.
33
OPE ATTITUDES
Q24. How much do you agree or disagree with each of the following statements? (n=611)?
Age:22-36 –15%37-51 – 23%52-70 – 24%
Age:22-36 – 14%37-51 – 21%52-70 – 18%
9%
13%
15%
28%
23%
14%
16%
19%
27%
50%
41%
42%
49%
54%
41%
49%
61%
59%
57%
57%
36%
49%
49%
39%
32%
32%
29%
26%
25%
25%
16%
15%
10%
0% 100%
Being environmentally friendly is very important to me
Gas will always be more powerful than battery
Gas powered outdoor equipment can last a lifetime
Battery powered outdoor equipment can last a lifetime
Gas powered outdoor equipment will be obsolete in 10-20 years
Battery powered outdoor equipment is too expensive
Battery powered outdoor equipment is just as good as gas powered
I know a lot about battery powered outdoor equipment
Battery performs better than gas powered outdoor equipment
I know nothing about battery powered outdoor equipment
Battery powered outdoor equipment is poor quality
Bottom 3 Middle Top 3
1 2 3 4 5 6 7 8 9 10
Completely Disagree Completely Agree 2020MeanRating
7.09
6.47
6.21
5.23
5.76
6.00
5.85
5.78
4.92
4.11
4.23
Gen Y and Gen X rated being environmentally friendly higher than Boomers.
Heavy DIYers more strongly agreed that gas will always be more powerful than battery.
34
GAS AND BATTERY PERFORMANCE RATINGS SUMMARY
Q30. How important were each of the following when you made your recent outdoor power equipment purchase or when deciding which outdoor power equipment product to purchase? (n=611)Q31A. With 1 being “Extremely poorly” and 10 being “Extremely well,” how well do you think gas powered outdoor equipment performs on each of the following? (n=611)Q31B. With 1 being “Extremely poorly” and 10 being “Extremely well,” how well do you think battery powered outdoor equipment performs on each of the following? (n=611)
?
1.1
-0.5-0.5
0.9
0.5
1.0
0.5
0.0
0.20.4
0.6
-0.8
0.4
1.1
-0.8 -0.8
1.11.0 1.0
0.7
-0.1 0.0 -0.1
0.5
-1.1
0.5
Performance- does its job
well
Reliability -starts up
every time
Easy to use Durable -holds up to
harshtreatment
Long lifetimeof product
Speed - doesthe jobquickly
Competitiveprice
Easy torepair/service
Warranty Variousfeatures/
adjustments
Well-knownbrand name
Innovativeproduct
Lowest price
Perception Gap – Gas is Better
Perception Gap – Battery is Better
2018
2020
2018
2020
Least ImportantMost Important
1.1
-0.8 -0.8
1.11.0 1.0
0.7
-0.1
-1.1
0.5
Performance Reliability Easy to use Durable Long lifetime ofproduct
Speed Competitiveprice
Easy torepair/service
Innovativeproduct
Lowest price
35
How well does Gas Powered and Battery Powered outdoor equipment perform?
Q30. How important were each of the following when you made your recent outdoor power equipment purchase or when deciding which outdoor power equipment product to purchase? (n=611)Q31A. With 1 being “Extremely poorly” and 10 being “Extremely well,” how well do you think gas powered outdoor equipment performs on each of the following? (n=611)Q31B. With 1 being “Extremely poorly” and 10 being “Extremely well,” how well do you think battery powered outdoor equipment performs on each of the following? (n=611)
?
Perception Gap – Gas is Better
Perception Gap – Battery is Better
Source: The Farnsworth Group. 2020 Gas vs. Battery OPE Study.
36
BATTERY OR GAS PREFERENCE – ALL THINGS EQUAL
Q25. If battery powered outdoor equipment and gas powered equipment had the exact same brand, specs, price, and performance, which would you prefer? (n=611)Q26. With all things equal, brand, spec, price, performance...you selected battery over gas. Why? (n=404)Q27. With all things equal, brand, spec, price, performance...you selected gas over battery. Why? (n=134)
?*Includes top responses. Totals may exceed 100% due to multiple responses.
20%
4%
23%
6%
30%
14%
18%
10%
24%
22%
13%
12%
More power
Lasts longer/batteries don't las t as long
Prefer/more familiar with other options
Reliability
29%
16%
20%
7%
26%
12%
20%
10%
30%
22%
16%
12%
Better for the environment
Ease of use/easier to start
Don't have to buy gas or oil/no gas
Easier to maintain/don't have to do upkeepon an engine
201620182020
32% 28%
14% 15% 11%
32% 30%
13% 15% 10%
39%27%
12% 12% 10%
Battery over gas withoutquestion
Battery over gas, but I’d have to think about it
Not sure Gas over battery, but I’d have to think about it
Gas over battery withoutquestion
BATTERY*
GAS*
40
Boomers rated the reliability of battery-powered equipment higher than both Gen X and Gen Y. And nearly half would choose Battery over Gas ‘without question’.
Gen Y and Gen X view Environmentally Friendly as more important than do Boomers.
41
LANDSCAPERS
What share of OPE is battery powered?
Why did they purchase, not purchase battery powered OPE?
What are the perceived benefits and drawbacks of battery powered OPE?
What are their future expectations of using battery powered OPE?
How does it compare to 2016?*
*2016 Landscapers (n=40) were interviewed over the phone. In 2018 and 2020 Landscapers were interviewed online (2018=118, 2020=102). Results may vary due to sample size and methodology.
42
GAS VS BATTERY OPE PURCHASES IN PAST YEAR
Q9. What percentage of OPE purchased in the last 12 months is gas powered and what percent is battery powered? (n=102)?
79%
21%
2018
73%
27%
2020
Gas Battery
43
AVERAGE FLEET MIX OF BATTERY VS GAS OPE
Q10. What percent of ALL your company’s outdoor power equipment is battery powered? (n=102)Q11. (If “None” at Q10) Why does your company NOT have any battery powered outdoor equipment? (n=24)?
31%
10%
18%
13%
10%
13%
29%
29%
17%
13%
13%
8%
Does not last as long
Power not as good
Have to recharge/wait to recharge
Price
Personal preference
Not as good/gas is better
*Includes top responses. Totals may exceed 100% due to multiple responses. Question not asked in 2016.
72%
28%
69%
31%
Gas Battery
2018
2020
Reasons for not having any battery OPE(if battery = 0%)
33%
33%
17%
0%
0%
17%
11%
6%
22%
11%
Price
Doesn't last as long/has to be charged
Retiring soon/business slowing down
Less powerful/not strong enough
Gas works better
10% 13%
30%23% 24%
1%7%
15%
47%
31%
Much less Somewhat less Same amount Somewhat more Much more
2018 2020
44
BATTERY OPE PURCHASES
Q12. (If purchase battery at Q10) Is your company buying more BATTERY powered equipment in the last year compared to 2 or 3 years ago? (n=75)Q14. Why is your company buying less BATTERY powered equipment? (n=6)Q13. Why is your company buying more BATTERY powered equipment? (n=58)
?
Purchasing morePurchasing less
Age:22-36 –15%37-51 – 23%52-70 – 24%
Age:22-36 – 31%37-51 – 29%52-70 – 22%
Age:22-36 – 25%37-51 – 13%52-70 – 12%
Age:22-36 – 15%37-51 – 15%52-70 – 26%
Why less?22%
11%
14%
3%
11%
11%
24%
21%
16%
10%
10%
10%
Environmentally friendly/clean air
Saves money on gas
Cheaper
Better quality
Easy to use
Faster/efficient
2018
2020
Why more?
*Includes top responses. Totals may exceed 100% due to multiple responses. Question not asked in 2016.
47
DRAWBACKS AND BENEFITS OF BATTERY POWERED OPE
Q19. What are the top 5 benefits of battery powered outdoor equipment over gas? Select up to 5. (n=102)Q21. What are the top 5 drawbacks to battery powered outdoor equipment? (n=102)?
Age:22-36 –15%37-51 – 23%52-70 – 24%
Age:22-36 – 14%37-51 – 21%52-70 – 18%
*Includes top responses. Totals may exceed 100% due to multiple responses. Question not asked in 2016.
50%
36% 32%38% 38% 40%
45% 45% 42% 41% 40% 39%
Environmentallyfriendly
Exhaust-free Quieteroperation than
gas
Lighter weightthan gas
Easier to start Less messy thangas
64% 63%
37%48%
43%
61%52%
44% 41% 39%
Batteries don’t last long enough to finish the job
Not enough power Less durable Hassle to chargebatteries
Batter ies are tooexpensive
2018 2020
DRAWBACKS – aided responses
BENEFITS – aided responses
Battery Life / Dead Batteries
Power
2020 DRAWBACKSunaided responses
32%
60%
Age:22-36 –15%37-51 – 23%52-70 – 24%
Cheaper/ Fuel Savings, No Gas
Lightweight
2020 BENEFITSunaided responses
18%
51%
49
GAS AND BATTERY PERFORMANCE RATINGS COMPARISON
Q26. How important are each of the following when deciding which outdoor power equipment product to purchase? (n=XX)Q27. With 1 being “Extremely poorly” and 10 being “Extremely well,” how well do you think gas powered outdoor equipment performs on each of the following? (n=XX)Q27. With 1 being “Extremely poorly” and 10 being “Extremely well,” how well do you think battery powered outdoor equipment performs on each of the following? (n=XX)
?
-0.45
1.100.94
-0.53
-0.03
0.48
0.95
0.45
0.230.40
0.64
-0.76
0.39
0.22
0.96
1.29
1.09
-0.13
0.49
1.11
0.19
0.490.42
0.98
-0.35
0.04
Reliability -starts up
every time
Performance- does its job
well
Durable -holds up to
harshtreatment
Long lifetimeof product
Easy to use Easy torepair/service
Speed - doesthe jobquickly
Warranty Variousfeatures/
adjustments
Competitiveprice
Well-knownbrand name
Innovativeproduct
Lowest price
Question not asked in 2016.
Perception Gap – Gas is Better
Perception Gap – Battery is Better
2020
2018
Least ImportantMost Important
2020
2018
2020
2018
2020
2018
2020
2018
2020
2018
Pros who said they were likely to use battery power rated battery higher in every aspect.
Why gas?
19%
14%
19%
8%
15%
29%
21%
18%
18%
11%
More power
Performance
Personal preference/familiarity
Runs longer
Reliability
15%21%
9%
24%
32%27%
17%14%20%21%
Gas over battery withoutquestion
Gas over battery, but I'd haveto think about it
Not sureBattery over gas, but I'd haveto think about it
Battery over gas withoutquestion
50
BATTERY OR GAS PREFERENCE – ALL THINGS EQUAL
Q22. If battery powered outdoor equipment and gas powered outdoor equipment had the exact same brand, specs, price and performance, which would you prefer? (n=102)Q23. With all things equal, brand, spec, price, performance...you selected battery over gas. Why? (n=43)Q23. With all things equal, brand, spec, price, performance...you selected gas over battery. Why? (n=28)
?
Why battery?
*Includes top responses. Totals may exceed 100% due to multiple responses. Question not asked in 2016.
GAS*
BATTERY*
18%
4%
10%
4%
10%
14%
23%
14%
14%
14%
12%
12%
Environmentally friendly
Cleaner/less mess
Easier to use
Convenient
Don't have to buy/haul gas
Lightweight
20182020
33%
8% 13%
33%
15%11% 13% 15%28% 33%
11% 5% 16% 21%
48%
Very Unlikely Somewhat Unlikely Neither Likely nor Unlikely Somewhat Likely Extremely Likely
2016 2018 2020
52
LIKELIHOOD TO PURCHASE BATTERY OPE IN 5 YEARS
Q29. How likely is your company to purchase battery powered outdoor power equipment in the next 5 years? (n=102)Q30. Why do you say very unlikely or somewhat unlikely? (n=16)Q30. Why do you say neither likely nor unlikely? (n=16)Q30. Why do you say somewhat likely or extremely likely? (n=70)
? *Includes top responses. Totals may exceed 100% due to multiple responses.
31%
19%
19%
6%
Personal taste/preference/usewhat we use
Power reasons
If battery life is better
Durability reasons
16%
13%
10%
9%
9%
Environmentally friendly
They are improving/if they keep improving
Personal taste/preference/use what we use
I will use it/need them/will purchase
Ease of use
Why do you say…? (2020)Unlikely? Likely?
56
Firms with less than $750K in revenue were more likely to cite “quieter operation” and “lighter weight” as benefits of battery. However, they were more likely to cite battery expense as a deterrent.
Pros with more experience mentioned issues with battery longevity more than pros with less experience.
Unlike prior year, small AND large firms are now engaging with battery at comparable levels.
How familiar are you with robotic mowers?
58
ROBOTIC MOWER FAMILIARITY
Q36. How familiar are you with robotic mowers? (n=611)?
7%
38%
56%
10%
40%
50%
Very familiar
Somewhat familiar
Not at all familiar
2018 2020
Heavy DIYers and younger generations are more familiar with robotic mowers.
14%
24%
10%
35%
55%
Very familiar
Somewhat familiar
Not at all familiar
2018 2020
6%
94%
6%
94%
6%
94%
3%
97%
59
ROBOTIC MOWER OWNERSHIP
? *Question not asked in 2016.Homeowners - Q35. Do you have a robotic mower? (n=611)Landscapers - Q36. Does your company use or own any robotic mowers? (n=102)
Ownership for larger companies increases to 20%.
More men than women own a robotic mower.
2020
2018
2020
2018
60
REMOTE-CONTROLLED MOWER OWNERSHIP
Q35. Does your company own or use any remote-controlled mowers? (n=102)?
9%
92%
Yes
No
Question not asked in 2016.
201813%
87%
2020
61
CONCLUSIONS: So What?
Increased spending, increased product purchases – COVID may be the catalyst for an increase in purchases across certain categories. There is a shift in disposable income, intent for lawn & garden projects. What are your customers buying, why and where are they going?
Battery concerns continue to decline, though still remain – Both DIYers and Landscapers are becoming less concerned about negative factors of battery, particularly power concerns. However, battery run time continues to be the biggest concern. Understand what your customers expect to inform your product development and communications.
Gas perceptions remain strong – Boomers, Heavy DIYers and smaller Landscaping firms have stronger perceptions that gas will always be better. Younger DIYers, Females and larger Landscaping firms see more benefits with features associated with battery. Who is your target, what product requirements do they have, how must you communicate?
Performance hurdles remain for battery – Gas has better performance perceptions than battery. However, other benefits and the importance of those benefits can help to offset performance perceptions. Despite questions about performance, battery purchase intent is increasing. Determine the importance hierarchy of features to know what is needed to increase adoption.
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