AAPRESENTATIONPRESENTATION ON ON

SALES STAFF SATISFACTION SURVEY SALES STAFF SATISFACTION SURVEY

ContentsContents1.Introduction

2.TH True Milk sales staff department 3.TH True Milk sales staff satisfaction survey

4. Conclusion and our mesages

IntroductionIntroductionCompany profileCompany profile

Vision and MissionVision and Mission

TH stands for True Happiness

Pure

Fresh

Modern

Perfect production line

ProductsProducts

Target customerTarget customer

A new spotlight for the fresh milk industry in Vietnam

The first Vietnamese fresh milk is applied the best modern technology

in the world

Turning toward people, no distinguishing age and sex

Target customer of TH true milk is children

TH True Milk sales staff TH True Milk sales staff departmentdepartment

TH True Milk sales staff TH True Milk sales staff departmentdepartment

Communication

Product Knowledge

Customer Assistance

Financial Transactions

Showcasing

Sales staff roles

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

What is a Sales staff satisfactio

n survey ???

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

The TH True milk sale staff directly The TH True milk sale staff directly contact with the customers, how much contact with the customers, how much profit the company might gain depends profit the company might gain depends on them. Due to the importance of sale on them. Due to the importance of sale staff, we should make a survey to staff, we should make a survey to assess their satisfactions in working. assess their satisfactions in working.

Therefore, a survey is needed in order Therefore, a survey is needed in order to help the company understanding how to help the company understanding how the staff currently feel and whether the staff currently feel and whether they think they are treated well.they think they are treated well.

OBJECTIVE OF THE RESEARCHOBJECTIVE OF THE RESEARCH To assess the importance of effective job satisfaction.To assess the importance of effective job satisfaction.

To discuss various methods to improve job satisfaction.To discuss various methods to improve job satisfaction.

To analyze various problems inhibiting effective job To analyze various problems inhibiting effective job satisfaction.satisfaction.

To find out the whether the employee are satisfied of not To find out the whether the employee are satisfied of not for their job.for their job.

To analysis the company working environment.To analysis the company working environment.

To check the degree of satisfaction of employee.To check the degree of satisfaction of employee.

To find that employees are working with their full To find that employees are working with their full capabilities or not.capabilities or not.

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

1. Please indicate the extent to which you 1. Please indicate the extent to which you agree with the following statementsagree with the following statements

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

2.What I like best about working for 2.What I like best about working for TH True Milk company is?TH True Milk company is?

3.Thing that TH True Milk company should 3.Thing that TH True Milk company should do to make it a better work place are?do to make it a better work place are?

4. What I like best about working for 4. What I like best about working for TH True Milk sales department is?TH True Milk sales department is?5. Thing that TH True Milk sales 5. Thing that TH True Milk sales department should do to make it a department should do to make it a

better workplace are?better workplace are?

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

6.Please indicate the extent to which you 6.Please indicate the extent to which you agree with the following statementsagree with the following statements

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

7. Which of the above factor most 7. Which of the above factor most strongly affects satisfaction strongly affects satisfaction

with your work? with your work? Why?Why?

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

8.Please indicate the extent to which you 8.Please indicate the extent to which you agree with the following statementsagree with the following statements

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

9. What else about your 9. What else about your supervisor affects your job supervisor affects your job

satisfactionsatisfaction

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

10. How satistied are you with ...10. How satistied are you with ...

TH True Milk sales staffTH True Milk sales staff satisfaction survey satisfaction survey

11. What other aspects of your 11. What other aspects of your job significantly affect your job significantly affect your

overall job satisfaction?overall job satisfaction?

CONCLUSIONCONCLUSIONJob satisfaction of employees of TH true milkJob satisfaction of employees of TH true milk Relation between managemnet and workers is good.Relation between managemnet and workers is good. Mentality behavior of employee about the company is Mentality behavior of employee about the company is depends on the working condition and senior behavior.depends on the working condition and senior behavior.

Working condition of the company is satisfactory for Working condition of the company is satisfactory for employee.employee.

Many employees have good thinking about his Many employees have good thinking about his supervisors.supervisors.

Many employees are happily with tools and equipment Many employees are happily with tools and equipment provided by the company.provided by the company.

Many employees take not attention on the union Many employees take not attention on the union meeting.meeting.

Employees are not completely satisfied with their Employees are not completely satisfied with their salaries.salaries.

They often feel that overwork load.They often feel that overwork load.

OUR MESAGESOUR MESAGES To increase the job satisfaction level of To increase the job satisfaction level of the employee, the company should concentrate the employee, the company should concentrate mainly on the incentive and reward.mainly on the incentive and reward.

Ideal employees should concentrate on their Ideal employees should concentrate on their job.job.

Company should give promotional to these Company should give promotional to these employees who deserve it.employees who deserve it.

Successful employees should be motivated Successful employees should be motivated according to the time and situation.according to the time and situation.

Open communication with Top management Open communication with Top management should be there so that if employees are should be there so that if employees are having any grievances so those could.having any grievances so those could.

BIBLIOGRAPHYBIBLIOGRAPHY Class notes. Research Methodology Managing Human Resources

New papers Magazines

Websites:

www.ehow.com

www.thmilk.vn

www.marketingchienluoc.com

www.quantisoft.com

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