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Transcript of may-2020 - Print Business
THE MAGAZINE FOR FORWARD THINKING PRINTINGMAY/JUNE 2020
Explore more…COVER STORY What next for the printing industry?
DRUPA What would have happened in Düsseldorf.
COVID-19 How print stepped up during the coronavirus crisis.
Explore more at printbusiness.co.uk
www.printbusiness.co.uk March/April 2020� 3
THE EDITOR’S COMMENT
THE MAN IN THE HAT, GARETH WARD has been the editor of Print Business since its second issue in 2005. Five years later he took control of the magazine in a management buyout and fully achieved his vision to create a unique publication for printers. There are numerous industry titles that report the announcements in the news: the technology, the installations, the good or bad financial results of the big corporates, people coming and going, the events and exhibitions, often concentrating on one aspect.
What Print Business does is take all this information – supplied via press releases, announcements at events, word of mouth or good old fashioned journalism – sorts the puffery from the facts, weaves it together and puts it into context for those who run print businesses.
At the heart of everything that Print Business publishes are the printers. Those whose businesses are no longer about simply feeding paper into a giant lump of highly engineered metal and selling the sheet that comes out the other end. Those who face myriad decisions, some of which point in opposite directions, and need to know more than how fast it prints, what the click charge is or how much it costs.
They need to know what affects them and how. Just as every print job is bespoke, every print company is different. There is no one-size-fits-all in this industry.
Before Covid, Gareth Ward was out and about all the time. He went to print factories and talked to printers in their language. He has seen first hand the problems they face, the solutions they find, their achievements and their innovation. He will be back on the frontline once it is safe to do so. Try stopping him.
People like reading about people, and especially those people like themselves. That is why Print Business has more case studies about printers than any other single source.
Before Print Business, Gareth Ward worked on the leading weekly magazine Printing World for 22 years and was editor for 15. It is this experience, and 360° view of the industry, that gives him his sixth sense about printing. His ability to spot trends, often years before they become apparent in the mainstream, is legendary (search for Publishing In The Digital Age on PrintBusiness.co.uk to see his 1998 prediction of what media consumption would be like in 2010, the year the iPad was launched).This is Print Business, the magazine for forward thinking printing.
AFTER THE VIRUS: AFTER THE VIRUS: THE SHAPE OF THE SHAPE OF PRINT TO COMEPRINT TO COMEMACBETH SUMMED IT UP “I am
in blood stepped in so far that to go
back were as tedious as to go o’er”.
In other words we are up to our knees
in it and have no choice but to keep
going to the other side. Nobody
knows what dry land will look like,
only that it will be very different to
the land we left behind at the end of
last year.
The pandemic is changing
behaviours across the whole economic
system, perhaps with changes to the
political system to come. People will
want to carry on working from home
for at least some of the time; sales
calls will not be welcome, ending the
justification for company cars. Many
are sitting outside offices and homes
racking up monthly charges with
nowhere to go. People want to do
business online and printers need to
shape up fast.
Hospitality, entertainment, travel,
tourism, retail – all have been big
customers for print in recent years.
All are currently buying minimal
amounts of print just to keep the
business ticking over until the world
returns to normal. Only there is no
business as usual.
Some things, however, seem to be
clear. The internet will become more
and more intrinsic to business life.
Product demonstrations and sales
conversations will take place using
conferencing technology. Once the
machine is in place, training and
then service will take place from a
distance.
Then the question arises about
what will be the appropriate
machinery. It will need to be as
automated as possible, with remote
connectivity to lead to the Smart
Factory and the sort of remote data
connection that is necessary for
diagnostics, for spotting training
issues, for managing production
schedules, for set up of jobs almost
instantly.
In the new normal there will be no
place for makeready. Nobody will pay
you to produce waste. That can define
waste in terms of sheets of paper and
consumables; it can be lost time; it
can be mistakes in job preparation.
These must be eliminated. One of
the factors driving the success of
ESP in Swindon a decade ago was
that it would make ready in less time
than customers had paid for. If there
was a standing 15 minutes charge for
makeready, the printer going from
one job to the next in five minutes
has gained ten minutes of production
time which can be sold to another
customer. Nobody now is going to
pay that set up time any more than a
printer should pay the set up charges
required by trade finishers. It is …
4 March/April 2020 www.printbusiness.co.uk
COMMENT GARETH WARD’S THOUGHTS ON…
simply anachronistic.
Likewise the age of the salesman
who wins work through amiability
and long term personal contacts
is passing. Few customers are
going to welcome a visit from
someone “popping in for a coffee
as they are just passing” any longer.
Communications will be using the
internet, presentations made by
Zoom. Orders will be placed via web
portals, with set pricing for all but
the most sophisticated projects. That
pricing might be agreed on some kind
of contract, a subscription if you like,
or be an adhoc price. This has been
driven by the online printers and the
amount of work that they are picking
up suggests that print specifiers are
happy to buy in this way. In any
case the buyers used to the old ways
(not necessarily those long retired
print buyers who would distribute a
Christmas list each year to suppliers
and prospective suppliers like a child
sending a letter to Santa) are retiring
fast. The Generation Z coming to
join the ranks of the employed do not
think like this.
And these are both our immediate
customers and the customers of our
customers. These are going to shape
how print is used and how it is bought
in the coming years. The printer that
wants to be successful in that time
needs to understand this generation.
They have grown up thinking that
the internet and smart phones are
the natural order of things, not
something that is new. They are
always connected to each other and to
the world at large. Their experiences,
not their possessions, define them.
The rising cost of housing and
material possessions means that
renting furniture, clothing and more
is a way to access quality products
that are otherwise unattainable. It’s
not so new. When colour television
first arrived companies like Radio
Rentals enjoyed great success renting
televisions which were relatively
expensive and just as unreliable.
Online shopping with goods
returned as easily as they have been
ordered is supported by new ways
of financing this lifestyle. And of
course print has a role to play, albeit
a different role, in this world of
experience first. In conversations
for this issue, one company director
recalled the lockdown party for his
18-year-old. The group of friends
had congregated on Zoom and there
were squeals of delight as gifts were
carefully taken from their boxes,
even more when that gift turned
out to have a personalised label and
personalised letter addressed to
the birthday girl and signed by the
director of the company responsible
for the bottle of shampoo. It was
not the product that provided the
excitement but the packaging and
accoutrements around the product.
This generation too wants to tread
lightly upon the planet. The rise of
veganism is driven by this mood,
likewise the protests about the
environment that has been subsumed
by seemingly more pressing concerns.
But do not think that concern for
PUBLISHING Print Business is published six times a year by Print Business Media Ltd Haymakers, Swamp Road, Romney Marsh TN29 9SQ | 01580 236456 | [email protected] www.printbusiness.co.uk
CONTRIBUTORS Printed by Stephens & George | Paper supplied by Lumipaper | www.storaenso.com/lumionline |
EDITORIAL Editor/Publsiher | Gareth Ward | [email protected] | 01580 236456 | 07866 470124Press releases should be sent to [email protected]
COMMERCIAL Publisher | Debbie Ward | 01580 236500 | [email protected]
ADMIN & SALES SUPPORT Publishing Assistant | Sarah Cross | 01580 236456 | [email protected]
MEDIA INFORMATION The Media Pack is available under the Information tab at PrintBusiness.co.uk
…
B2? The format is not the question.
The real question is where is B2 print
going? And there are decisions that
those in that sector need to make
that will push printers to the point of
existentialism. It is not as cut and dried
as when B3 print went digital. As digital
matures into a fully formed, grown up
technology, is it time for litho to make
a dignified exit? page 40.
www.printbusiness.co.uk March/April 2020� 5
…HOW A VIRUS CHANGED EVERYTHING COMMENT
the environment, for the waste that
is produced, is going away. In the
immediate aftermath there may be
a short lived return to the use of
plastic, but it will be short lived.
The new generation of customers
are going to want to see you live the
environmental labels that are too
frequently simply badges to decorate
the website. Possession of ISO 14001
certification is not enough. What
happens to the waste that is generated
by the print company? Can you
explain the product lifecycle of your
purchase and the companies that you
deal with. Nobody will pay you to
produce waste, even indirectly.
Those supply chains are going to
be shorter. Many businesses have
discovered that supply chains that
stretch around the globe have too
many linkages that can easily be
broken. Shorter more robust supply
chains that can be more responsive
will come to the fore, less just in time
and more just in case.
Orders will be for precise numbers,
followed by frequent top up orders if
needed. The days of print for storage
in a warehouse are numbered or for
shipping around the world. Again
nobody is going to pay for the waste
inherent in this sort of supply chain.
Distributed production is coming.
Then there the question of which
sectors of industry or the economy
will prove to be the major users of
print. Clearly anything to do with
health and safety, social distancing
and so on is crucial and will not be
disappearing soon – the floor sticker
is the print product of the pandemic.
Food and drink will continue to
be big users of print, helped by a
new wave to start up businesses
created by those made redundant
during this period. Retail whether
online or on the high street will need
print. Catalogues will be more of
a lifestyle statement than anything
that resembles a tome from Grattans
and will drive an online purchase
or perhaps be used to preselect the
products that will be looked at in the
store. No shop will want browsers
particularly if by law, or by social
pressure, the number of people per
metre is limited. They want people
to make purchases and leave space for
the next set of wallets. It works for
Screwfix.
Ultimately though the logic points
to shorter print runs, more targeted
and a greater use of digital printing
as much because when a company
has to tackle hundreds of jobs a day
it cannot have the resources to do this
with litho plates and carry the burden
of makeready that is inevitable with
the traditional process however much
refined. Digital printing carries the
promise of doing this, at quality,
at the right price and with the
consistency and reliability that has
not always been present in the past.
With digital print waste can almost
be eliminated. And that, in the new
normal, is what counts. n
NEWS The Monday morning News ezine is a popular collection of a handful of the week’s news, always going beyond the press release and often exclusive. GDPR by the letter and spirit. Sign up at printbusiness.co.uk/Register
SUBSCRIPTIONS Print Business is currently free to qualifying UK printers. Subscriptions for those who would like to contribute to securing the future of Print Business are available under the Information menu at bit.ly/2IlJxSS
EVENTS Print Business is the organiser of Forward Thinking Printing, round tables and more. Gareth Ward is in demand for hosting, chairing and generally being an accomplished ringmaster. Apply for details on 01580 236456.
CONTENT Content is copyright © Print Business Ltd 2005-2020. All rights reserved.
ARCHIVE Previous issues are available for a modest fee. See the Archive page under the Information tab at PrintBusiness.co.uk for downloadable and searchable PDFs.
TERMS Apply for terms & conditions to [email protected]
The concrete beneath our feet.
The demand for floor graphics has increased exponentially in the last few
short months and it is unlikely to ever
go away. Like unseemly beneficiaries at a wake, marketers are eyeing up
the rich real estate and planning how
to make the most of this new revenue
stream once the mourning period is
over. page 31.
6 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
Drupa to go online as a preview for the 2021 showMESSE DÜSSELDORF is
planning a virtual Drupa to take
place in Q4 this year, several
months before the doors open
on the rescheduled exhibition in
April next year.
That show will open with
fewer exhibitors after Xerox and
Bobst declared that they would
be absent from the Messe.
Xerox has been hit by the
closure of offices across the
globe and subsequent dip in
printing and has said that the
2021 event falls outside its
cycle to bring new products to
market.
The company will also be
regrouping after the end of its
joint venture with Fujifilm a few
weeks beforehand.
The absence of Bobst will be
felt more keenly, particularly as
the Swiss company increased its
floor space by 30% for 2020,
compared to the 2016 event.
As its focus is on packaging
print the company has not been
as badly hit by Covid-19, though
many investment projects
have been put on hold. It has
explained that skipping Drupa
is part of a new strategy to focus
on its competence centres and
online conversations. This will
allow for deeper conversations,
testing customer concepts,
reduced environmental impact,
digitised workflows and more.
And as Bobst knows the
customers likely to invest in its
technology in the mature econ-
omies, it is unlikely to engage
new customers at next year’s
trade shows.
It has also cancelled participa-
tion at Interpack, which has also
been rescheduled for 2021, and
next year’s Labelexpo. Messe
Düsseldorf will be hoping that
these do not set a damaging
trend, something that hit Ipex
when it moved to London.
The idea behind Drupa’s
digital preview is to allow
“numerous exhibitors to
present themselves online, to
prepare for the world’s leading
trade fair for printing technolo-
gies,” the Messe company says.
Drupa itself has yet to make any
announcement.
The announcement comes
in statements by Werner
Dornscheidt, CEO of Messe
Düsseldorf, who is retiring at
the end of this month. “In addi-
tion to the further development
of content we are continuing to
extend the digital presentation
options for our customers,” he
says.
“We are constantly further
developing these formats to
make our customers’ content
even more attractive and user
friendly.”
Following the postponement of the show, Drupa will stage an online preview to highlight launches planned for this year.
Encore�delivers�envelope�impactENCORE ENVELOPES has
brought an 18-month project
to an end with the launch of an
inline embossing offer for enve-
lopes, along with the ability to
print with a range of LED cured
varnish effects.
The investment in the
embossing unit means that
Encore is the only envelope
printer in the UK able to offer
this, it says.
Russel Croisdale, managing
director of the group, says: “We
have always had a reputation
for being innovative with our
production methods, and we
are known worldwide for our
printing process for direct mail
envelopes.
“Now, to enhance the high
quality of print, we have been
running successful tests of UV
LED technology to offer clients
a variety of new coatings,
including spot high gloss, matt,
soft touch and textured finishes.
“We have also been testing
our new inline embossing unit,
which allows us to either emboss
images in register or to create
an all over embossed pattern
which, when printed, makes
the envelope much more eye
catching.”
The company has run tests for
customers and has received what
Croisdale calls “positive inter-
est” from transactional mailers
that like the concept of emboss-
ing the envelope with a company
logo or brand name to increase
awareness.
Flint�Group�nears�saleFLINT GROUP IS CLOSE to
completing a change of owner-
ship according to reports from
the financial world.
The group is in the hands of
private equity owners Goldman
Sachs, and Koch Industries is
said by Reuters to be close to
agreeing a deal to amend and
extend loans totalling €1.7
billion. This would push the
maturity date out by two years
on slightly changed terms.
This is considered a precur-
sor to the eventual sale of what
is the world’s second largest ink
maker, after Dainippon Ink &
Chemicals, owner of Sun. It
reports that Flint was put up for
sale at the end of last year.
Since then the company has
been affected by supply chain
disruption caused by the Covid-
19 disruption and the trade
dispute between the US and
China.
Sales have also been hit by
the pandemic, with Ebitda for
this year expected to be short
of the €266 million it reported
for 2019.
The sale may result in division
for a business that spans inks
and consumables for commer-
cial printing and packaging and
which also owns Xeikon. The
current business was formed
when Flint’s owner, CVC, led
the merger of Flint with BASF
and Akzo Nobel to form a group
that was sold in 2014 to Goldman
Sachs and Koch at a valuation of
more than €2.2 billion.
AB�Graphics�becomes�EcoLeaf�OEMAB GRAPHICS HAS become
an OEM partner to Actega
Metal Print and will deploy
that company’s EcoLeaf foiling
system as part of its finishing
lines.
It will be part of the Digicon
3 lines, both as supplied as
Flint is the world’s second largest ink maker.
…
We printyour world
For over 200 years we have combined inks
and substrates enabling creation of a boundless variety of printed products. Because printing is our world.
koenig-bauer.com
8 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
Heidelberg strides towards new operating baseHEIDELBERG HAS reached
agreement with employees
over the number of job losses
required for the restructuring
plan led by CEO Rainer Hunds-
dørfer. It is losing 1,600 jobs,
400 fewer than first announced.
The Wiesloch factory will
bear the brunt of the job losses
with 1,000 positions to go, A
further 250 will be cut from
the 4,000 employees outside
Germany. The agreement means
that there will be no compulsory
redundancies. There are already
600 partial retirement contracts
with others signed up to trans-
fer companies that will organise
retraining and finding alterna-
tive employment.
The job losses are an essential
part of the restructuring plan. It
has already led to the announced
closure of the Primefire 106
project and production of VLF
sheetfed presses.
The job losses come from
these production areas but also
from sales, administrative and
R&D staff.
The need for the reorganisa-
tion has been underlined by year
end results for the 12 months
until the end of March. Sales fell
6% to €2.3 billion, while incom-
ing orders have dived as a result
of the pandemic sweeping from
China across Europe and into
North and South America.
“Our financial year was
shaped by a significant down-
turn in the global economic
climate, and that affected our
customers and Heidelberg
itself, too,” says Hundsörfer.
“Through our package of meas-
ures which we have announced
in March, we have paved the
way for Heidelberg to achieve
stability, improve our liquidity
and increase profitability step
by step for the long term.”
One of these changes is a
simplification and extension
of its subscription offers. The
modified approach builds on
feedback from the first round
of subscription contracts under
which printers pay for the
number of sheets printed using
Heidelberg presses, its portfolio
of consumables and consultancy
intended to increase the produc-
tivity of the user. This has
called on the mountain of data
that is accumulated by constant
communication and feedback
from Heidelberg’s presses.
The changed models includes
four contract types, Lifecy-
cle Smart and Lifecycle Plus,
and Subscription Smart and
Subscription Plus. The Life-
cycle packages start with the
Smart module which covers
services and consumables only.
Lifecycle Plus includes a Prinect
subscription. The Subscription
Smart package adds consultancy
and training with Subscription
Plus as the full version includ-
ing equipment in the monthly
payment.
Heidelberg can point to
customers signing up to these
deals from around the world,
though none have yet been
announced in the UK. “The
company has had some learn-
ing in terms of the modules that
are offered and what’s easier for
customers,” says UK managing
director Ryan Miles. “What we
can see from across the business
is that demand is highest for the
Subscription Smart version.
Printers can transfer to that
module with existing or recently
purchased machinery. It’s pay as
you use whether there’s capital
equipment involved or not.”
Heidelberg Assistant is one of the tools that is part of the new offering.
new or as a retrofit to exist-
ing machines. Matt Burton,
sales director of AB Graphic
International, says: “We regard
EcoLeaf as a new category of
metallisation, that will enable
our customers to differentiate
themselves with new and excit-
ing print embellishments.”
The technology made its
debut at Drupa in 2016 as part
of the Landa stand. Landa
subsequently sold this to
Altana where it became part
of the Actega division, which
has turned the concept into a
commercial proposition. The
company announced a first beta
site for EcoLeaf in Germany
and had planned the commercial
launch for Drupa.
A trigger image in printed by
flexo, screen or shorty inkjet,
which is then cured and becomes
the bed for the nano sized flakes
of metal. As the substrate passes
through the tiny flakes of metal,
they adhere in contact with the
glue to create a fine image with
none of the waste associated
with conventional hot or cold
foils.
Burton adds: “We think
that the drive to become more
sustainable will begin to drive
business decisions more and
more and that as quality of
sustainable, more eco friendly
solutions such as EcoLeaf,
improves they will become more
and more viable. That sustain-
ability is the key driver for us.”
LabelTec�leads�with�KM�label�pressLABELTEC SCOTLAND has
become the first in the UK with
the Konica Minolta Accurio
Label 230, continuing a long
standing relationship with the
supplier. Managing direc-
…
Paul Dunne with the latest Konica Minolta label press for LabelTec.
…
Jan Franz Allerkamp of Actega and Matt Burton of
AB Graphic shake on the
deal.
10 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
Delga starts label business to retain workDELGA GROUP IS launching
Delga Labels, its first diversifi-
cation into label printing, based
around investment in an HP
Indigo 6900 label press.
This is the sixth Indigo in
the group which, according to
managing director Ian Conetta,
makes the Kent printer the only
UK company with Indigos in
three different business areas:
entertainment packaging,
commercial print and now labels.
The new press is installed
in the Rochester plant and is
hooked up to a Series 2 Digicon
and SR3300 rewind unit, also
supplied by AB Graphics. This
gives the business the capacity
to print for existing and new
clients. “The group has had a
need for label manufacturing for
some time,” says Conetta.
“We explored the route of
acquisition for 18 months but
didn’t find the right deal. There
was a business case to set up
our own label division just to
bring external work in-house,
but with such a significant press
we will be looking to grow new
revenue streams.”
The company has recruited
an operations manager and
quality manager, both with
experience in labels. It has also
recruited a business manager
who, says Conetta, will focus on
developing demand for labels.
“An operator from our Indigo
12000HD has retrained on the
6900 and finishing staff have
received training on the ABG
machines,” he adds.
It has made the diversifica-
tion into foil fed label printing
relatively straightforward. “It
was clear we needed expertise,
and bringing in an operations
manager with substantial knowl-
edge in this field has meant the
transition has been relatively
easy,” Conetta explains.
The relationship with HP
made the choice of production
platform relatively straightfor-
ward. The Digicon enables the
company to laminate, die cut,
spot and flood varnish, apply
cold foil and print with two flexo
units and strip out before slitting
and rewinding. At the front end,
the label printing will be driven
through the existing Fuji XMF
workflow into the Indigo’s DFE.
Delga Group comprises Delga
Press in Rochester, which is the
country’s largest manufacturer
of entertainment packaging, for
luxury goods and vaping prod-
ucts; CSP, which counts NHS
Trusts among its customers; and
commercial print through Scar-
butts and T&T Litho, its most
recent acquisition. Delga Labels
will meet a need for labels from
across these operations where
the company has previously
bought in labels as needed.
Says Conetta: “Delga Labels
will offer new and exist-
ing customers the ability to
be creative with their label
manufacturing, utilising our
personalisation and variable data
capabilities, while also remain-
ing proactive, responsive and
flexible to their needs. This is
a very exciting addition to the
Delga Group.”
Ian Conetta in Rochester with the new Indigo.
tor Paul Dunne says that the
new machine “has everything
we wanted: web guides, higher
speed and even the ability to slit.
“And the toner works incred-
ibly well with our foiling, which
has been a nice added bonus, so
it was an easy choice to make the
investment”.
Go�Inspire�shows�strength�in�its�numbersGO INSPIRE HAS published
figures that show a small revenue
increases for 2019/2020, with
CEO Patrick Headley saying
that the strength of the balance
sheet will be protection against
the uncertainty of the times.
Turnover in 2020 reached
£71.9 million with Ebitda of
£7.7 million, compared to £70.1
million in revenue and Ebitda of
£6.7 million last year.
None the less there will be
significant disruption because
if the lockdown, eased by being
appointed a Covid-19 Critical
Supplier.
It has taken advantage of
the furlough scheme, though is
pressing ahead with investment
at Eclipse in Kettering with Pace
guillotine systems, folders and
stitching to follow print invest-
ment last year.
It is also starting to field more
calls and the order books are
growing, even if loadings will
not return to normal until the
end of the year, it says.
Headley adds that the
company is “in a strong position
to weather the current storm
and come out even stronger as
the national economy begins to
recover”.
Harris�delivers�direct�to�dinner�plateKELLY HARRIS IS LOOKING for printers or print manage-
ment operations with customers
in the restaurant or pub trades
to take on an online ordering
application.
But this initiative is not for
the pub’s management team
to order marketing materials
via a web portal, but a means
for the hospitality establish-
ment to sell takeaways in what
Harris has dubbed “web to
dinner plate”.
He explains that it should
help these businesses connect
with customers during the
enforced lockdown period, with
the idea coming when Harris
experienced the difficulties
firsthand.
“I really fancied a treat, but
didn’t want the usual Chinese or
Indian takeaway.
“As my local pub had
…
Kelly Harris sees an opportunity to exploit his print experience to help the restaurant trade.
…
www.uk.heidelberg.com
+44 (0) 844 892 2010
Highly Effi cientTotal Packagingsolutions from Heidelberg
Sheetfed
Postpress
Heidelberg Service
Saphira Consumables
Workfl ow Integration (Prinect)
12 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
Lockdown move is a bit of an opportunity for Peter ScottPETER SCOTT PRINTERS has completed a £200,000 move
into a £1 million factory during
the height of the Covid-19
pandemic.
The five-mile move across
Burnley began on 24 March, the
day after the UK’s lockdown was
announced, and was complete
by 13 April. The company had
to split its team into shifts to
minimise unnecessary contact
and to make it easier to practise
social distancing.
Now the company is up and
running and is enjoying an
unexpected boost in demand.
Commercial director Joanne
Hindley says: “We expected
challenging times, planned to
close up shop and then there
was a cry for help. We have
seen demand for items such as
essential signposting for local
authorities, social distancing
signs for supermarkets, prod-
ucts for food chains and labels
for manufacturers, mainly
bakeware products as people
are spending more time in the
kitchen.”
The single-level open plan
factory is 25% larger than its old
premises, which was arranged
over several levels. It had been
an asset for some 15 years, being
leased to a tenant until recently.
It offers the opportunity for the
business to operate with greater
efficiency, something that will
be compounded by adopting
lean management techniques.
“We started eight months ago
to streamline production and
processes,” she says. “The old
factory was inefficient. This new
one is open plan and work flow
is far better. This will certainly
save us valuable time and
increase capacity. We will have
capacity for an extra £1 million
of sales a year.”
The company engaged with
consultants at AMRC North
West, part of the University of
Sheffield, to help with the new
strategy, devising the stream-
lined workflows and time saving
measures that will enable the
business to remain ahead of
competitors. The European
Regional Development Fund
provided some of the funding
needed for the project.
At the same time the company
has replaced an Agfa plateset-
ter with the latest version with
Azura chemistry-free plates.
This feeds its five- and six-
colour B1 Speedmaster and
its Speedmaster 74-6. The
company has a full service offer-
ing, backing the litho capacity
with digital print, stitching and
perfect binding and die cutting
platen with foil blocking.
Hindley adds: “I would
encourage all businesses to look
at opportunities rather than
feel defeated. In these difficult
times we have managed to not
turn down a single job and have
done everything we can to keep
our workforce. We want to play
a part in getting Britain moving
again after this crisis is over. Part
of our role in that is remaining
open and functioning. Those
who work at Peter Scott Print-
ers are hidden heroes.”
Joanne Hindley says the move will make the company far more efficient.
been pushing their takeaway
service on Facebook I decided to
give it go,” he says.
“Eventually, after numerous
engaged calls I got through,
placed my order and gave my
credit card details.
From that moment onwards
the transaction was as you’d
expect, but it did leave me
wondering how many people
didn’t persevere with the calls,
that I’d given out my credit card
details and that a person was
constantly on the phone dealing
with orders.
“All in all, perfect for a
Web2DinnerPlate solution.”
His company, New Element
Solutions, was established with
another former colleague from
Cimpress, intending to develop
a cloud application for web
to print applications. But the
collapse in this type of work
during the lockdown stymied
the beta testing phase.
Print4UK�brings�binding�in�houseENFIELD DIGITAL printer
Print4UK has installed a
Horizon BQ270 to bring
perfect binding jobs in house
and so provide the flexibility
to deliver a book of one, up to
runs of several hundred copies
or more.
“After some research and
conversations with other SME
printers,” says John Attard,
director of corporate services,
“We approached IFS and asked
if we could see a demonstration
of a machine in situ rather than
in the showroom.
“This was arranged and, after
seeing the machine in action, we
were persuaded with what we
saw.”
The single-clamp binder is
expected to generate a strong
return over four years, based
on current volumes, with
Attard saying that “we hope
this will increase as we spread
the word”.
Canon�begins��iX�series�salesCANON HAS ANNOUNCED the first orders for its new
iX3000 and iX2100 cutsheet
inkjet presses.
The first UK customer is
understood to be Severn which
already has an i300 cutsheet
machine and a Canon Color-
stream 3900. It will be getting
the iX2100 entry level version.
The first named customer for
the iX3000 is Kampert-Nauta, a
Dutch printer with large online
presence.
Flags�for�WFH�impressionsNORTHERN FLAGS HAS been swift to capture the work
from home zeitgeist, promot-
ing its ability to print pull up
banners that hide all manner
of domestic untidiness as back-
grounds for online conference
calls and virtual meetings.
…
…
SAVE 10%*
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Tabard Aprons
Sneeze Guards
Face Visors & Masks
Safety Signage
Window Stickers
Strut Cards
Safety Guards Desk Dividers
14 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
NP Design & Print reveals healthy coatingNP DESIGN AND PRINT is delivering all print with a
seal that includes a proven anti
microbial compound.
The Wallingford company
began looking for a suitable
additive when the Covid-19
crisis broke and, says business
development director Jon Nye,
found it after searching the
internet. “We add it into our
current aqueous seal and it is
being used on all our print. I
took the opportunity to speak
to a few of the doctors that
created it in Germany and now
we are happy to offer it to all our
clients.” There is no additional
cost to them.
A number of anti microbial
seals were developed for print
a decade ago, but most have
been discontinued for lack of
demand. Outside of special-
ist jobs for healthcare there has
been no need to protect print
despite tests showing how infec-
tions can build up on inflight
magazines and material in public
spaces. This is now chang-
ing. One job that NP Design &
Print produces has always been
encapsulated to offer this sort of
protection through a wipe clean
surface.
This sparked Nye’s quest to
find an alternative to encap-
sulation that would protect
the reader against unwanted
diseases. While there is no
explicit protection against
Covid-19 because of its
newness, the coating has been
thoroughly tested and shown
to remove bacteria and other
infectious agents, ecoli included.
A laboratory test involving
samples through the print run
can be organised for £250.
“Some customers may want this
for their own benefit,” he adds.
“The option is there.
“We are totally transparent
about what we are doing and are
absolutely open if people want
to ask us questions.”
The coating has been used
on a 60,000 run direct mail
piece about healthcare prod-
ucts and provides an extra level
of reassurance to householders
receiving the communication.
Other clients cover market-
ing collateral across the board
printed on its B2 Speedmaster,
digital or large format printers.
The product that NP Design
& Print is using comes in
concentrated form and has to
be combined as instructed with
the standard coating that the
company applies on press. This
requires some face mask protec-
tion at the point of mixing, with
full guidance provided by the
Germany supplier.
“Nobody asked us to do this,”
says Nye. “It was something
that we felt would be useful to
clients.”
It will also produce cushions,
bunting and window stickers in
order to “professionalise home
working”.
Global�Graphics�provides�speedy�solutionGLOBAL GRAPHICS HAS addressed one of the key barri-
ers potentially holding back the
adoption of inkjet printing.
The UK company has
announced Direct, a new style
of software intended to drive
high speed, high resolution,
high productivity inkjet print-
ers that are currently being
announced and are reaching the
market.
This combines Ripping,
screening and the ability to drive
a print head without having to
write processed files to disk for
the press to retrieve them at the
point of printing.
The date flow rates to and
from the disk, either a hard
drive or SSD, has become a
barrier as printhead resolutions
have increased, as firing rates
have grown and as the number
of nozzles that need to be
controlled has exploded. Each
requires an exponential increase
in the data generated.
Moving from 600dpi to
1200dpi means a four fold
increase in the amount of data;
add in wider print widths,
additional colours in packaging
applications and faster print-
heads and the data handling
needed explodes.
“This is the first fully inte-
grated product line that removes
the need to Rip ahead of print-
ing,” says Eric Worrall, VP
product management at Global
Graphics Software.
It combines the technol-
ogy in Streamline to optimise
a PDF ahead of the Harlequin
PDF Rip and the screening of
ScreenPro and PrintFlat where
applicable.
These will then drive the
printhead electronic directly,
an example being the Meteor
NozzleFix technology that
resides in a sister company in
the group.
“With higher resolutions,
press speeds pushing to 300m/
minute, additional print bars
to extend the gamut and wider
arrays, data rate becomes a tech-
nical barrier,” says Worrall.
“We need to provide our
OEMs with a complete software
engine rather than a separate
components that they have to
integrate.”
Kodak�dips��in�Q1KODAKS’ REVENUES FOR the first three months of 2020
were down over the same period
last year, and this is before any
measurable impact from the
Covid-19 pandemic.
The company reported
sales of $264 million ($297
million) with decline in tradi-
tional printing to $154 million
($166 million), digital print-
ing to $65 million ($72 million)
and advanced materials to £42
million ($48 million). Within
this, volumes of the Sonora
process-free plate increased
18%.
Executive chairman Jim
Continenza believes that thanks
to action taken last year to
stem outgoing cashflows, the
company is in a strong position
to come through the current
crisis. “Kodak started the
quarter on a positive trajectory
and the actions we took last year
to strengthen our balance sheet
are helping us manage through
the slowdown.
“Kodak employees have
risen to the challenge of the
pandemic, continuing to serve
our customers and redirecting
resources to produce isopropyl
alcohol for hand sanitiser
…
Jim Continenza praises the efforts of Kodak employees in responding to the pandemic.
…
I N A R A C E T O T H E F U T U R E
S T I T C H | B I N D | F O L D | C U T | L A M I N AT E | F O I L
M A K E S U R E YO U F I N I S H F I R S T
Intelligent Finishing Systems, Unit C, ATA House,
Boundary Way, Hemel Hempstead, Herts HP2 7SS
T: 020 8991 6624 www.ifsl.uk.com
FINISHINGSTARTSHERE
16 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
Two Sides fights against infection misconceptionTWO SIDES MANAGING director Jonathan Tame has
condemned Amex for telling
holders of its American Express
charge cards to switch to online
billing because of the risk
of catching Covid-19 from a
printed statement.
Having fought against the
use of greenwash statements to
push consumers towards online
statements, Two Sides now faces
a battle against infection-wash-
ing, the use of erroneous fears
that an infection can be caught
from printed paper.
Where print is handled
frequently or in a sensitive
location, a restaurant menu or
poster in a hospital for example,
an antimicrobial coating may be
useful, but there is no scientific
evidence that a virus or bacteria
can survive on paper or board
for any length of time.
“We are very worried that
an organisation can write to its
customers using Covid-19 as an
excuse to push them to online
statements,” says Tame. “They
have done this without asking a
customer’s permission and it’s a
real worry because the consumer
should have the choice to receive
paper.”
The concern is not restricted
to the finance provider. Retail-
ers have started to reconsider
how they send catalogues to
customers through the post.
Since Blue Planet, many have
switched from polywrap to
naked mailing. Now concerns
about the infection potential of
unprotected paper sent through
the post are causing a rethink.
According to one mailing house:
“Many have moved from naked
mailings because they think this
will be a virus carrier.”
At the start of the lockdown
there were concerns that pack-
aging from online purchases and
deliveries might carry the virus,
but this has been dismissed by
scientists who have previously
tested the ability of infections
to survive on different surfaces.
The World Health Organisa-
tion was pushed into issuing a
statement: “The likelihood of
an infected person contaminat-
ing commercial goods is low and
the risk of catching the virus
that causes Covid-19 from a
package that has been moved,
travelled, and exposed to differ-
ent conditions and temperature
is also low.”
Tame is concerned that the
crisis will be exploited as an
excuse to cut back on the use
of print. “In the last recession
sustainability quickly became
less important and use of print
fell. The importance of CSR
policies reduced significantly.
Companies were not interested
in the environment,. They were
only interested in commercial
issues.
“The question is now whether
the importance of sustain-
ability has become embedded
in companies and will still be
important as we come out of
Covid-19, if that is followed by
a recession.”
PRJonathan Tame highlights that Amex is trying to use the pandemic to save money on printed statements.
and manufacture face masks
using our film base materials.”
The new products, includ-
ing new versions of the Sonora
process free plate, Prinergy and
digital print products, would
have been launched next month
at Drupa.
The company announced
these in the same time frame,
though without the fanfare
opportunity that an exhibition
provides.
Koenig�&�Bauer�builds�boardKOENIG & BAUER HAS
brought in two new directors,
one as a replacement and the
other to oversee its production
sites in Radebeul, Würzburg
and Frankenthal.
Michael Ulverich is joining
the company in the chief oper-
ating officer role at a time when
production faces the great-
est challenges of recent times
because of the pandemic.
Prior to joining Koenig &
Bauer, Ulverich worked for
Krauss Maffei Wegmann, the
company that produces the
Leopard tank and railway
engines, where he was manag-
ing director and chief operating
officer.
Dr Stephen Kimmich joins
the management board as as
chief finance officer. He joins
the press manufacture from
Joyson Safety Systems where
he was CFO for the company’s
EMEA operations.
Kimmich replaces Dr
Mathias Dähn who is leaving the
company after six years, having
been in control as Koenig &
Bauer recovered from the finan-
cial crisis.
At the same time Ralf
Sammeck is adding the role of
chief digital officer to exist-
ing responsibilities over sales.
The new role includes “group
wide coordination of the digital
transformation” in the business.
This includes the roll out of
a company wide SAP system to
track everything in the business.
This project is expected to be
complete in 2021.
The company has issued
statements to reassure people
that using banknotes is safe,
responding to ‘fake news’ asso-
ciated with Covid-19.
The European Bank, it says,
has stated “that there is no
evidence of coronavirus trans-
mission via banknotes”.
Paragon�grows�in�office�suppliesPARAGON HAS BEEN swift
to follow on from its acquisition
of office stationery businesses
OfficeTeam and ZenOffice, by
buying Spicers Ireland, among
the largest office supplies
wholesalers in the country. The
strategy is to build Paragon into
a broad based service provider
for business in Ireland, the UK
and across Europe.
Simply’s�choice�is�another�BobstSIMPLY CARTONS HAS installed a Bobst ExpertCut
106PER die cutting platen at its
Nottingham factory, part of an
ongoing investment strategy.
The 9,000cph machine will
increase throughput and push
the boundaries of what is possi-
ble for customers, director Paul
Elston says.
The cutter includes Bobst’s
Smart Feeder technology for
non stop feeder and Power
Register 3 for precise alignment
to the printed image.
…
…
PRINT THAT PAYS
At Kodak we’re focused on delivering solutions that help printers succeed
as the industry evolves. That means increasing your productivity while
reducing costs so you can capitalize on opportunities for growth. From
traditional offset to leading-edge digital, we offer a complete portfolio of
cutting-edge products supported by outstanding service that will help
increase your profitability and take you to the next level.
Find out more at kodak.com/go/print
© 2
02
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Ko
da
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18 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
DUPLO INTERNATIONAL is launching an entry light
production level multi finisher
which will replace its successful
DC616, which was introduced
six years ago.
In response to customer
feedback, the DC618 is faster,
more powerful and more versa-
tile than the previous model.
When delivering business cards
from ten printed sheets with 15
cards on each, the old unit took
three and a half minutes. The
same job on the DC618 takes 90
seconds. It will deliver 190 busi-
ness cards from a 21-up sheet in
one minute.
The DC618 will process jobs
with up to six slits, 30 cuts and
20 creases in the same pass, with
set up dictated from information
accessed via a printed bar code
to identify the job. A scanner
will pick up a printed register
mark. The PC controller will
hold 50 jobs in memory. It will
handle sheets from 110-400gsm.
An optional tray will enable long
sheets to be fed.
Operation is through a
touch panel with a PC used
for setting up a job using a
graphical interface that will
be familiar to anyone with
Windows experience.
Duplo says the unit will
process sheets at a maximum
rate of 23 sheets a minute,
dependent on the complexity
of the job. The range of work
spans the typical profile of
commercial print, particularly
digital work: business cards,
invitations, greetings cards,
brochures, book covers, direct
mailers and more.
There is a greater range of
possibilities over the DC616
thanks to optional modules
for perforating and for cross
scoring. And there is a digital
controller to link the DC618 into
a production network. In theory,
operation can be via a mobile
phone in the middle of the night.
A more likely modus operandi
is as part of a socially distanced
production cell, matching the
multi finisher with the new
Ricoh Pro C5300 entry level
production printer for ‘while
you wait’ production of short
run jobs with a single operator
handling both devices.
The new press has replaced
the C5200, which found its
place in inplants and small
copy shops, but lacked some
of the finesse that provides the
appeal to commercial print-
ers. This made the Ricoh Pro
C7200 series machines the entry
point for print for pay markets,
leaving a gap that Ricoh now
hopes to fill.
The toner press has a
2400x4800dpi VCSEL diode
for imaging, a duty cycle of
450,000, monthly volume of
150,000, maximum throughput
of 80ppm and the ability to cope
with substrates to 360gsm, non
carbon papers, textured media
and envelopes.
To increase the appeal to
printers, there is a new paper
pass control system improving
front to back registration and a
gloss control unit to match the
reflectance of the media. “These
are features that make this Pro
C5300 much more suitable for
commercial print market,” says
a Ricoh spokesman.
The paper is fed from a
large capacity feeder holding
2,500 sheets and optional trays
to reach a maximum of 8,550
sheets in all. It will cope with
a banner length sheet with an
additional sheet guide tray.
Duplo delivers with entry level multifinisher
Duplo is offering far more with the DC618 for entry level applications.
Combined, these reduce
unplanned stoppages by 75%
and so increase throughput of
the machine.
Baumann�cuts�cost�of�automationFRIEDHEIM International
is marketing an entry level
automated jogging system for
Baumann’s guillotines that can
help ease bottlenecks around
the cutting process and ease the
back strain of lifting and moving
several tonnes of paper a day.
The BASA Evolution is the
new entry level system which
jogs a pile of paper, aligning the
sheets and pressing the stack to
remove air before delivering the
stack to the rear table of a high
speed guillotine. It has a smaller
footprint thanks to a redesign of
some components from the first
generation system. One BASA
Evolution unit can be config-
ured to feed two guillotines.
The full BASA system
includes robot arms to lift
paper into a jogging table and to
shift the pile to the back table,
so enabling one man opera-
tion of a guillotine. This has
been installed in niche opera-
tions including label printers
and online trade printers, but
has proved too much for more
typical commercial printers to
justify. The Evolution aims to
change this as a cut down starter
version that can be extended
with additional modules and
functionality into the fully
specced version.
The technology was devel-
oped and is manufactured
at Baumann’s Solms site in
Germany, where the company
has also developed BASA as a
fully automated cutting line,
developed for operation in label
printers where the same sheet
needs cutting time after time.
…
The BASA Evolution is aimed at easing bottlenecks.
…
JUNE 24, 2020
FUTURE FACTORY IS HERE.
STREAMING.
When the future catches us by surprise, we need to react
promptly, reinventing ourselves with all of the opportunities
the present offers us. This is the theme, today more then ever.
Print4All Conference 2020 will open its doors, now virtual ones,
on June 24, kicking off with all its speakers as that moment of
discussion on innovation towards sustainability that the entire
printing industry could not give up.
Printing the future now. Streaming.
Ministry of Foreign Affairs
and International Cooperation
20 May/June 2020 www.printbusiness.co.uk�
INFORMATION/TECHNOLOGY
Xaar changes course under direction of new CEOXAAR CEO JOHN MILLS anticipates that 2020 will be “a
year of transition, setting the
foundations for future growth
and a return to profitability”
after the extent of the losses
associated with thin film print-
head development became clear
in the annual results.
The UK’s leading inkjet
printhead manufacturer
reported a pretax loss of £9.8
million on continuing activities
and a £71.5 million overall loss
with £56.1 million of this attrib-
uted to the aborted project to
develop the next generation of
thin film piezo printheads.
The company pulled the
plug on this development at
the end of last year, leading to
the departure, after five years,
of Doug Edwards as CEO and
the appointment of Mills in
his stead on 11 October. While
the 5601 printhead was highly
regarded as a product, volume
sales of the 5601 were still a
number of years away, says the
company. Its other thin film
printhead, the 1201, suffered
quality control and integration
issues and is now in its end of
life phase.
The company is left with a
cash pile of £25 million and a
portfolio of piezo printheads,
some with unique attributes,
direct to product operations
and 3D printing. Printheads
remain the core of the business
and Mills has instigated a new
strategy, aiming to return Xaar
to profitable growth.
This has meant a change
in strategy to working only
through OEMs rather than a
dual approach of OEMs and
distributors.
The perception had spread
that Xaar had failed to keep
these bulk inkjet heads up to
date. In discussions, says Mills,
there has been a willingness on
the part of OEMs to reengage
with Xaar over its next genera-
tion of products.
The clearing out of the thin
film cupboard has allowed Mills
to see what else the company has
in stock. “I have been surprised
and excited to discover a range
of technology products that are
at varying stages of the R&D
lifecycle… a real opportunity
to build on the current product
portfolio,” he says.
The first of these will be avail-
able to OEMs for testing towards
the end of the year with a
commercial launch in 2021. “We
have received positive feedback
on the new roadmap,” he says.
This leads to an approach
where Xaar will have a portfolio
of printheads that are differenti-
ated from more straightforward
printheads. Mills hopes this will
enable Xaar to build its presence
in areas where it is currently
under represented, such as large
format graphics, labels, packag-
ing and textiles. The latter two
sectors require the ability to fire
aqueous inks, which the 5601
had, but is not addressed with
other Xaar printheads.
Part of the problem Mills has
identified is a lack of under-
standing about the advantages
that Xaar’s technology has,
partly down to the dual distri-
bution approach, partly to a
sales process which is chang-
ing to emphasise the benefits
of working closely with Xaar,
a clearer pricing policy and the
technical advantages of using
its heads. As an example, he
says the advantages of the
2001+ head are not properly
understood.
John Mills says Xaar will focus on its strengths in jetting high viscosity fluids.
Remote�installation��from�IIJINDUSTRIAL INK JET has
installed a four colour inkjet
array on a Sakurai screen press
in Japan without leaving its
Cambridgeshire headquarters.
Although the inkjet technol-
ogy took a month to travel to
Japan thanks to cancelled and
rerouted flights, the unit was
up and running in time for
Sakurai’s annual open house
demonstrating its latest technol-
ogy. This included a hybrid press
combining Sakurai’s screen and
precision register technology
and IIJ’s inkjet module.
This was demonstrated at
the open house, ahead of the
imposition of further restric-
tions because of the Covid-19
pandemic. “We were supposed
to be out there to handle the
installation and demonstra-
tion,” says marketing manager
Sarah Collard. “In the end we
had to provide remote support
from both the UK and the US
office. And the installation has
been almost faultless,” she says.
The installation was further
complicated because the IIJ
delivery arrived just four days
before the start of the open
house. “We ended up with eight
engineers and two cameramen
at both ends talking to each
other via Skype,” says manag-
ing director John Corrall. A
problem with registration due
to the inability of the CCD
cameras to pick out the tiny
print marks was solved by
increasing the density of those
marks, resulting in an operating
demonstration that was the flag-
ship line at the event.
Premier�on��show�in�WalesPREMIER PAPER HAS combined with Semaphore
Display to print and install a vast
graphic on the country’s Millen-
nium Stadium to deliver a thank
you message to the NHS. Sema-
phore came up with the idea and
approached the stadium author-
ities as one of its long standing
clients.
With no events possible at
the Cardiff venue, the deal was
agreed. Premier Paper provided
Rijet 100 in gloss to be printed
on Sempahore’s Roland VG640
printer. n
The Risetec TR30 three knife trimmimg system features
• touch-screen dimension set-ups• remote diagnostics facility• off-machine setting jig to pre-set the knives• cutting table and press clamp set by hand – average job changeovers of 5 minutes• compatibility with central waste vacuum systems and/or conveyors• ability to trim books, or piles of books, up to 60 mm• can be operated as a stand-alone system
or in-line with Risetec and most other professional binding lines• downstream compatibility with Risetec CT60 Round Corner Cutter
semi-automated heavy-duty 3 knife trimmer
compatible with most binders
Tel: 01993 840077 | Email: [email protected]
Web: www.binderysolutions.co.uk
Innovative solutions
for 21st Century print production
THREE KNIFE TRIMMER
for off-line or in-line operation
TR30designed, engineered and assembled in Italy by specialist manufacturers for the global graphic arts sector
OPTIONALoff-line or in-line
CT60ROUND CORNER CUTTER
for soft cover books
card books
and book blocks
for casing in
A L L T H I N G S B O O K
+
finished booksfrom A6 to A3
cycle speed up to 2,000 /hour
22 May/June 2020 www.printbusiness.co.uk�
COVER STORY WHAT NEXT?
INDUSTRY IS INDUSTRY IS STRICKEN BY STRICKEN BY CORONAVIRUSCORONAVIRUSPRINT IS HEADING FOR A TORRID TIME THAT WILL TRANSFORM MANY IN THE INDUSTRY FOR THE BETTER, BUT WHICH WILL ALSO CAST MANY BUSINESSES AND PEOPLE ASIDE. EXACTLY HOW IS NOT YET WRITTEN.
Bluetree has made a huge commitment to production of PPE setting up a production facility capable of 1.4 million medically approved masks a week at first and rising to 20 million a week by September.
� www.printbusiness.co.uk May/June 2020� 23
WHAT NEXT? COVER STORY
THE PHONES STARTED RINGING around the industry on the morning on 24
March. It was not good news. Customers
were cancelling campaigns, pulling out of
orders and shelving discussions about new
projects. This was the morning after the
night before, when prime minister Boris
Johnson ordered a lockdown on the country,
the printing industry fell off a cliff.
Display printers that specialise in the
exhibitions and events sector simply had no
work. They began making staff redundant.
Online printers who can see orders for busi-
ness cards, stationery, marketing collateral
and banners as they arrive through websites
instead watched blank computer screens.
The printing industry has experienced
recessions before, but then as the country
entered recession it was as one print boss
puts it “death by a thousand cuts. This was
instant”. It was a beheading. And businesses
were bleeding.
THE ANNOUNCEMENT A FEW DAYS later of the Job Retention Scheme allow-
ing companies to furlough staff with the
government paying 80% of the wage bill
and has undoubtedly saved businesses and
jobs. For now. The Coronavirus Business
Loan Scheme (CBils) promised to save more
companies and jobs, but has perhaps not
been as universally welcomed. Not everyone
has been accepted for the emergency funds.
If the business was not profitable before
the pandemic hit, why would it be worth
supporting, ran the logic. The decision after
frantic lobbying by the BPIF and IPIA and
others to ensure that print could be counted
an essential service has allowed some print-
ers to carry on.
BPIF CHIEF EXECUTIVE CHARLES Jarrold says that in a first survey, those
responding were not all BPIF members.
There had been an almost immediate 70%
drop in orders, 73% of businesses were
open while 12% had closed completely. As
many as 95% of businesses have used the
furlough scheme to avoid the need to make
redundancies.
A follow up showed that the industry was
scaling back up, but it would be nowhere
near a return to normal. If the economy is
going to shrink, then print will shrink with
it and there will be thousands of jobs lost
across printers and suppliers. A quarter
of all UK business are expecting to make
redundancies.
Among the suppliers is Heidelberg,
which had announced a plan to cut 2,000
jobs worldwide ahead of the lockdowns
across Europe. Around 250 of these will be
in overseas subsidiaries, the UK included,
with an average 20% reduction in numbers
because the smaller industry will no longer
support anything other than the leanest
organisations.
The BPIF’s findings about the disappear-
ance of work are endorsed by data from
Heidelberg presses collected via Prinect and
normally used to spot problems that need
addressing. The UK’s commercial printers
were among the hardest hit of any country in
the world. Packaging printers were slightly
better off and a fortnight after the first
survey, packaging print seemed to be getting
back to normal levels of business.
“THERE’S NOT ENOUGH KNOWN at
the moment,” says Ryan Miles, managing
director of Heidelberg UK. “There are too
many unknowns for a lot of printers, espe-
cially in the commercial space: what kind of
set up will they need, over what period and
will ultimately how their business will or
will not be affected.
“It is very hard to take good business deci-
sions if you don’t have the facts. There is no
clear example to follow as a guide to coming
out of this.”
This will mean, he says, a need to examine
the balance of equipment that a company
operates and ensuring the right combina-
tion between digital and litho printing. For
Heidelberg the decision is also between
commercial print and packaging. The latter
is proving more resilient and is where the
company’s focus has been in recent years.
KOENIG & BAUER’S DATA AGREES. Commercial press usage had dropped 50%,
carton printing had fallen 15% according
to data recorded by its remote diagnostic
technology. Both relate to the more modern
presses sold by the manufacturer. Older
machines and those sold by machinery
dealers will not be connected to these
networks and may have found volumes even
more depressed.
Volumes have held up better in specific
sectors: print for food packaging, for phar-
maceuticals, for the NHS, for government,
for newspapers has been necessary, likewise
its use in direct mail has been key to fund
raising efforts by charities, to emotional
well being of those in isolation who receive
a printed greetings card and to support
the flood of e-commerce activity that has
replaced a trip to the shops.
Some printers decided to close for the
immediate future and some have remained
closed. The IPIA’s survey for the BEIS
calculated that the crisis may wipe out one-
fifth of the industry by the end of the year
which will be inline with Bank of England’s
forecasts for GDP and a 12% shrinkage in
the economy for the year predicted by IHS
Markit’s health check based on figures from
the Chartered Institute of Procurement and
Supply..
Mergers and acquisitions will be on the
cards. Businesses will close. Some owners
will decide to close, sell any assets and leave
the industry, having been worn down by
the struggle of the last few years. Another
swathe will downsize radically, moving
out of litho print to focus on digital print-
ing, either large format where prior to the
lockdown there had been growth, or short
runs serving an immediate need from a local
market. Any longer run litho work can be
placed with online trade printers. Again this
was frequently mentioned by respondents in
the IPIA’s report about how the lockdown
would affect its members.
WHAT IS CLEAR IS THAT whatever
happens in the economy at large, the print-
ing industry will not be going back to 2019.
It is not going to be business as usual.
Any crisis will accelerate trends that were
already underway: automation, online
print purchasing, the litho to digital tran-
sition. Simon Biltcliffe, chief executive of
Webmart, says: “Digital interaction has
jumped ten years in the way we we receive
and deliver print and marketing materials.
The adoption of portals has been unbeliev-
able. We have had our marketing portal for
some years, but it was hardly used. Now
within two weeks of lockdown it has become
part of the fabric of our business.”
On a less dramatic scale, Kodak execu-
tive chairman Jim Continenza says: “What
we would have done in 2021 we are doing in
2020.” Like many business across the globe,
working from home has become the rule for
those that do not need to be in the factory,
using digital conferencing tools, such as
Microsoft Teams and Zoom. And like many
other businesses, Kodak has shifted produc-
tion where it has been able to. It is now a
key provider of clear film for production of
visors using its base film stock. It is produc-
ing hand sanitiser and it is producing PCB
films for production of medical ventilators.
PRODUCTION OF MUCH NEEDED PPE has occupied many in print who have
employed cutting tables to produce visors,
led by Prime Group. Renz has also switched
production in Germany from wire and coil
binding to production of visors. UK manag-
ing director Iain Bullock says that “this has
been the only thing keeping us going”. And
it has involved providing the equipment …
24 May/June 2020 www.printbusiness.co.uk�
COVER STORY WHAT NEXT?
to customers outside the printing indus-
try. Renz is also providing PPE to Duplo
International to sell through new parts of its
website. Bullock is the only man in the office
along with a single warehouseman. Every-
one else is working from home.
THE RENZ EXPERIENCE IS FAR FROM unique. Businesses have had to become
flexible to survive where normal sources of
revenue have been cut off. Diversification is
everywhere, using vans that would normally
deliver printed matter into ferrying food or
medical supplies and PPE.
Duplo is also supplying an air purifier as
part of the health products it can offer to
customers for their own use or to supply to
their customers. Like printers themselves,
suppliers found phones going quiet in the
days after lockdown. “April was not a strong
month,” says managing director Martyn
Train. “May was better. Things have defi-
nitely picked up and we are having more
conversations.”
THERE HAVE EVEN BEEN SALES. “We
have sold a booklet maker to a company that
has used a bounceback loan to take advan-
tage of attractive interest rates,” he says.
The CBils scheme can also be used to fund
or part fund investment in new equipment,
or can be used to refinance and fill a nega-
tive equity gap. “Smarter companies are
looking to see what’s available and how best
to exploit it. Experience shows that those
companies that invest in these periods come
out of the period 18 months ahead.”
He is not expecting a swing back as fast
as the pendulum dropped, even if there are
no further set backs through a second wave
of infections, for example. The climb back,
he says, will be led by investment in digital
ways of production and with greater levels
of automation. “People are going to have to
get used to doing more with less. People will
need to link four or five processes together,”
he adds.
THIS WILL BE DRIVEN BY A combi-
nation of factors. Print runs are expected
to fall and thus will be printed on digital
presses and will use finishing equipment
that matches the press and the automation
levels. The multi finisher comes into its own,
slitting, creasing and folding in one pass,
supervised by one operator who is also likely
to be running the adjacent digital press.
Social distancing rules will also favour
cellular production with one operator
looking after a digital press and the finish-
ing equipment alongside it. This will be a
huge change for many small printers occu-
pying premises where operators, finishing
machines and pallets of work in progress can
be cheek by jowl in a way that is going to be
simply unacceptable in future.
RAY HILLHOUSE IS MANAGING direc-
tor of the Plockmatic offline business based
on Morgana and Watkiss technologies. Like
Duplo, sales plummeted and where they
have come back, he says it has been with
inplant buyers. This is hardly surprising. On
lockdown, calls about service dropped from
300 a week to just three. It has started to pick
up, indicating that some of these businesses
are starting to return to work. But it will not
be like it was before. There will have to be
changes, he says. “It will no longer be possi-
ble to have ten people working in a small
print shop and maintain 2 metres distance
between them and that will force companies
to look at how they produce.”
MORGANA HAS ITSELF BEEN affected.
Digital meetings have successfully replaced
flights to Stockholm, Riga and the US and
this will stay. And there have been changes
to plans on how the Watkiss production
line would be integrated into the Morgana
factory in Milton Keynes. Previously people
have been used to working together on the
same bench. That is no longer possible.
Like Duplo, Morgana has noted growing
sales of its multifinishers and anticipates
further growth once the dust settles as more
and more work has to switch to digital print.
Runs that were several thousand will now
be a few hundred, well below the thresh-
old for litho printing and for segregated
finishing processes. The small printers that
survive will be moving away from litho, says
Hillhouse.
IFS HAS CONTINUED TO INSTALL machines that had been ordered ahead of the
lockdown in the weeks since. The company
which became employee owned last year, has
avoided the need to furlough all staff. “We
have even taken a couple of orders,” says
managing director Eric Keane.
The impulse is the same: reducing
manpower needs in the bindery and thus
complying with social distancing mores.
“Few people are in a buying mood,” he says.
“It’s a case of waiting for people to get back
to their jobs. But those we have been speak-
ing to about automated processes in the last
couple of years are still keen to go ahead.” It
is a matter of the right timing.
One of these will include a fully loaded
Horizon StitchLiner MkIII, laminator and
guillotine with installation now underway.
Most however have delayed delivery,
Charles Jarrold says that the industry lost 73% of its sales overnight when the lockdown first took effect. Any return is slow.
Martyn Train at Duplo UK says that April was very quiet, with May showing signs of recovering and sales being made.
Ryan Miles, Heidelberg UK, explains that printers need to find the right balance in production technology, but that it is a difficult decision until there is some certainty for the industry.
…
…
26 May/June 2020 www.printbusiness.co.uk�
COVER STORY WHAT NEXT?
Keane adds. As with others the pandemic
is changing how IFS operates. The Horizon
showroom near Hamburg is being turned
into a television studio, able to run video
demonstrations combining cameraman and
the operator responding to requests from
several hundred miles away.
The customer can send work to the
showroom so that it can book an hour long
demonstration of a real job. There is no need
to travel, no need to be away from work for at
least two days for a short demonstration and
the remote showing can be followed with
a rather safer visit to an existing customer,
assuming that customer is happy for stran-
gers to cross its threshold.
IN A SURVEY OF CUSTOMERS carried
out by Muller Martini, 73% said they did
not want to have sales people visit their
premises for the remainder of the year.
This is going to become the standard way
that Horizon encounters customers for the
foreseeable future. It makes sense therefore
for the company to make the remote experi-
ence as engaging and rewarding as possible
with investment in training and the right
equipment to enable this.
A Xeikon press conference shows how
this can be done. In March the company
hurriedly pulled together an event using
remote off the shelf applications, but this
month for a second press conference the
company had created a professional televi-
sion studio where a host could quiz guests
around a (large) table.
IFS may not be capable of this kind of
investment, but is changing to suit the new
normal. “We know too that in months to
come our sales people will not be out and
about, so have been training them using
Teams and Zoom about how to present
correctly over a digital connection,” says
Keane.
THE DRIVE TOWARDS automation in
finishing and reduction of manual elements
applies equally to machinery for litho and
longer runs. “The immediate effect has been
that people have postponed decisions,” says
Friedheim International managing direc-
tor Mark Bristow. “They want to see how
the market develops before continuing.”
That said, digital orders involving Hunkeler
equipment, matched to new inkjet presses,
are progressing. “There are a few custom-
ers interested in the CoBo Stack palletising
robot from MBO,” he adds.
It has enjoyed an uplift in its packaging
areas which provide material to the online
retail businesses. “I glad that at the moment
we are not just in graphic arts,” he adds.
IN LARGER BUSINESSES automation
is already here. Book printers like Print-
ondemand Worldwide and Ashford Colour
Press can print and bind books with no
manual intervention. And Dave McGinlay,
Muller Martini sales director, says he has a
customer that is already taking reels printed
on a digital press, feeding these into a stitch-
ing line where the individualised booklets
are delivered folded, stitched and trimmed
with no further touch points. “This is 18
times faster than the old way of running this
job,” he says
If automation is coming at a faster rate
with remote meetings and demonstrations
a fixture for the finishing side of the busi-
ness, a greater change is coming in how
printers interact with customers. Online
is now a must. During lockdown consum-
ers became used to using websites for their
purchases whether food from a supermarket,
clothes, drink and even gourmet meals from
restaurants that would otherwise have zero
revenue.
WHILE ZOOM HAS BEEN THE highest
profile technology winner of the pandemic,
Shopify that allows retailers to trade online
has not been far behind. More than 1 million
accounts were opened in one month. It is a
huge shift that will have profound effects on
an already ravaged high street. Mid market
chains, whether restaurants or clothing
retailers, have announced closures as private
equity funders wind in their exposure.
In turn the property companies owning
showing centres are under pressure as rental
income drops.
Much of this will be replaced by online
shopping and other ways of reaching the
consumers’ wallet and purse. Browsing in
shops will be frowned upon, opening the
way to a revival in the use of catalogues for
browsing. Nobody has yet perfected the
concept of browsing a website. And the
Suppliers continued to be able to service equipment during the lockdown, though remote service is replacing an engineer’s visit and PPE is mandatory.
…
� www.printbusiness.co.uk May/June 2020� 27
WHAT NEXT? COVER STORY
catalogue will be the gateway to online sales.
Print’s position will change.
The concept of subscription purchasing is
catching on, from Gucci handbags to razor
blades, coffee to cheese. The products arrive
in printed packaging and collateral that can
easily be personalised to that individual and
his or her profile. Print will be about gaining
loyalty to that brand.
“WE WILL NEED TO TAKE A different,
more open minded approach,” says Bilt-
cliffe. “There will be no more ‘business as
usual’ .”
The immediate need is to communicate
with customers as the economy slowly gets
underway with more shops and more activi-
ties permitted. This will drive use of hybrid
mail, Biltcliffe says, through the ability to
target a message and achieve benefits from
volume mailings.
“CUSTOMERS NO LONGER CARE how
something is printed, but they will want lots
of ideas and options. The printer should be
the turbocharger, helping customers get to
where they want to go faster. This means
generating lots of ideas knowing that only a
few that will come off.
“At a simple level perhaps you will receive
a flyer as you queue to get into a shop and
another with next week’s offers as you exit,”
he suggests. Certainly as the lockdown lifts
the priority will be on simple print products
to deliver straightforward messages that the
business is open again. The customers for
print will be just as cash strapped as printers
themselves.
And the customers will be stripped of
excess staff, leaving fewer who have any
understanding of print. Transparent online
purchasing technology, for individual items,
for a planned campaign or for an going
contractual arrangement is essential.
“IT NEEDS TO BE A PLATFORM where the customer is in control, it’s not
about finding the lowest price,” says Bilt-
cliffe. “There is a huge shortage of print
knowledge.”
Keith McMurtrie, managing director of
Tharstern, agrees: “There is the potential
for a huge surplus of skills as redundancies
are made, while buyers will need to talk to
consultants to help them,” he says. These
might be freelance consultants or staff that
are no longer needed to run more automated
production lines and who can share their
expertise with customers that are interact-
ing with the printer via a website. Customer
experience is crucial. “Zappos sells shoes
online. It is a commodity product with abso-
lutely excellent customer service that makes
the difference,” he says.
He says he will be working more from
home in future like many across the indus-
try who have found it is not a handicap to
do so. Inside a reorganised factory designed
to minimise unnecessary contact, systems
take control with AI helping make deci-
sions and automatic guided vehicles or
conveyor systems for moving materials
around. “Communication becomes crucial,”
McMurtrie says. “We can’t have isolated
production areas now, we need to communi-
cate better between people and processes.”
Tharstern can make installations and offer
training remotely. It is going to become the
way that things are done. By necessity the
smarter forward thinking printers will be
able to cope with the changes. Others will
not. Smithers estimates that the printing
industry will lose 10% of its revenue for
this year and in subsequent years. It is as if
a steady decline has for a short while at least
become markedly steeper.
“It will not be fun,” says McMurtrie, “but
it will propel printers into the technology
age and herald the arrival of the smart print
factory.” n
Robot arms will become more commonplace as away to move materials without contravening social distancing protocols.
28 May/June 2020 www.printbusiness.co.uk�
COVID-19 GREETINGS CARDS
Happy lockdown: the greetings card remains popular with a boom in online sales as the public uses printed cards to stay in touch with each other.
CORONAVIRUS HAS NOT STOPPED Britons connecting with friends and family
with a traditional printed greetings card.
Even though card shops have been forced
to close, the country is still sending cards to
celebrate birthdays, anniversaries, moving
house and now the lockdown.
Instead of purchasing them through
shops there has been a rush online, causing
the major sites to crash, overwhelmed by
suddenly increased volumes of traffic. When
coupled with social distancing, requirements
in manufacturing both Moonpig and Funky
Pigeon were initially knocked off balance.
They have since recovered to cope with a
flow of purchases six to ten times the normal
loads.
A SPOKESMAN FOR FUNKY PIGEON says: “We’ve certainly seen an impact on
Funky Pigeon’s trading as a result of Covid-
19. There has been a particularly big peak in
demand for our personalised cards and gifts,
as people are relying on ecommerce websites
to receive goods without leaving the house.
I think the sentiment that Funky Pigeon
offers in its products is also a key factor for
the high demand, as people are now not able
to celebrate big occasions with their loved
ones in person, they are looking for other
alternatives that will be a thoughtful gesture
at this time.”
However, social distancing and a need
to keep staff safe has had an effect on the
way the company operates; fewer people
are in the Guernsey factory with office staff
working from home.
There has been strong demand for
cards with a lockdown theme, leading the
publisher to launch a new range with 30%
of net sales being donated to the Women’s
Royal Voluntary Service.
The lift in demand has been felt across
both publishers and printers, boosting
demand to record levels – for the time of
year at least.
“WE ARE SEEING VOLUMES THAT are
almost greater than those at the pre Christ-
mas busy season,” says Gary Peeling, CEO
at Precision Printing. “We are noticing a
significant upswing in personalised cards
across all brands we deal with.”
Publishers have also adapted, creat-
ing lockdown themed cards to capture the
national mood. One of the smaller publish-
ers, Dean Morris, who has grown a business
based on robust humorous messages from
a bedroom in the West Midlands, has seen
orders climb steeply.
“Lockdown cards have been very popular.
I sell these directly from my own site and
� www.printbusiness.co.uk May/June 2020� 29
GREETINGS CARDS COVID-19
through a few other online retailers. People
want to reach out to other people – it’s all
topical stuff.”
He uses several printers depending on
run length requirements. Currently, digital
is getting the volume because of the size
and speed of order. “It has been a very good
month for selling online,” he adds. “I have
noticed that traditional shops have had to
get their websites up and running very, very
quickly.”
ROB PLUMPTON, DIRECTOR OF PrintedinGuernsey, endorses this. The
island has become the production centre
for greetings cards in the UK thanks to the
support of the Guernsey post office, and is
home to Moonpig and Funky Pigeon.
His company is more of a commercial
print operation, working on government
jobs as well as card production for three of
the major card publishers and retailers. One
has 36 shops, mostly in and around London
and, while it has had an online presence,
the retail outlets were the focus of the busi-
ness. “They have had to shut the shops and
interest in online has gone up massively.
Previously it was there, now they have
suddenly seen that there is an online market
out there, and changed the focus” he says.
THE SAME IS TRUE OF THE OTHER companies it works for, each addressing
a slightly different segment of the market
and exploiting the opportunity while
Moonpig and Funky Pigeon were down.
“We are hoping that they will retain quite
a few customers after the pandemic
passes.”
This has created a few prob-
lems for the business. It has
split into two teams to continue
working within the social distanc-
ing rules and has been flexible
about where people work in order
to get the volumes out. Plumpton
has, himself, been running machines
in the fulfilment area. “It’s about
keeping the machines running. We
had a record week at the start of the
lockdown and because we have the
equipment to cope with the Christ-
mas volumes, we were able to cope.”
THE EXTRA VOLUME OF greet-
ings cards has been especially welcome
at ProCo where commercial print
work has plummeted. It has worked
for online retailer Thortful since the card
publisher’s earliest days. “We printed the
first ever card for them,” says Jon Bailey.
“People asked why do we get into innovation
with new products and customers that don’t
make you money, but I’m a fan of partner-
ships and becoming an extension of your
clients’ production facilities. It can be used
as a way of saying you have a good relation-
ship with people, but the reality is that you
find out if it’s a true partnership or not when
the proverbial hits the fan.”
That meant the two companies were
working on a plan to cope with the impact of
the coronavirus as early as January, putting
in place measures for remote working and
cleanliness and preparing to go to a three or
four day week, says Bailey. “Everyone was
very clear about what the impact was going
to be, even if not the actual extent,” he says.
The company had worked out which
staff would be part of the furlough scheme
– those with underlying health conditions
and those needing to use public transport –
ahead of the lock down. It is now operating
with 40 of its normal 140 complement.
AT THORTFUL THE SAME PROCESS has been underway. CEO Andy Pearce says
the preparations verged on obsessive, insist-
ing on hand sanitisers and frequent hand
washing whenever someone returned to the
offices in London. “We started planning
for a lockdown of some sort, putting hand
sanitisers everywhere. Now we have shut the
office and everyone is working from home,
which has meant moving computers and
screens, copier tables to their homes ahead
of the lockdown.”
It meant too preparing the website for a
rush of traffic, cutting down on the number
of designs offered and limiting hours of
operation and the cut off point each day to
ride the initial wave. It worked.
The company was started four years
ago after Pearce, a tech entrepreneur,
spotted an opportunity in the card sector
that existing players were not tackling.
“I wanted to buy cards online and send
them, but I didn’t want to have to upload
photos, so started thinking about how to
make the experience different. It would
be something like Not On The High
Street or Etsy, providing a channel
for creators to sell their designs with
a better royalty than a conventional
retailer. We could take all the print
production, customer ownership and
hassle from them.”
In its four years the company has
grown steadily with a British style of
humour, if not as robust as Dean Morris.
It meant testing a few designs that were
mocking consumer behaviour during the
panic buying phase to see if customers were
offended. They were not. “It proved to
Andy Pearce (above) launched Thortful to improve the experience of buying greeting cards (below) and has been vindicated during the lockdown period as sales have soared.
ProCo took a chance with Thortful when it was starting out and has built a relationship based on trust and opennessand this has paid off, says ProcCo CEO Jon Bailey.
…
30 May/June 2020 www.printbusiness.co.uk�
COVID-19 GREETINGS CARDS
be very successful over the Mothers Day
period. We sold tens of thousands of cards
about hand sanitisers,” says Pearce. When
the lockdown eventually came, Thortful
repeated the process and again found that
buyers wanted humorous cards about the
lockdown to release the stress of enforced
quarantine.
“AS A BUSINESS WE REALISED THAT our customers need to stay in contact with
their networks, so we started to give away
1,000 cards each day so that they could stay
in contact without it costing them anything.
Then we started to pay for 500 protective
visors a day for the NHS.”
The partnership with ProCo is crucial
“They printed our first card four years
ago and supported us a lot in the early days
when we were ordering just in ones or twos
growing to the thousands a day we sell now.
“They understand our plans for the busi-
ness so it was natural to talk about what was
coming and planning for a lockdown of
some sort,” he explains.
The close communication gave ProCo
the confidence to keep more staff on than
it might otherwise had considered. And
volumes of cards have increased signifi-
cantly. Pearce continues: “It is a 100%
partnership with Jon. We look out for each
other and care for each other’s staff. ProCo
is an extension to my team.”
That meant having conversations about
managing capacity requirements as demand
sky rocketed. “There have been days when
we could have sold three times the number
we have, but by controlling the products
we have available and opening times, we
have managed to stay open throughout the
process.”
“We have been talking every day to work
out whether we should ramp up or down, do
we need more money or to work overtime,”
Bailey adds.
Now the question is to what extent the
experience of buying cards online will lead
to a long term change in consumer behav-
iour. Pearce thinks it will. Currently only
5% of greetings cards are purchased online
compared to higher rates for books, grocer-
ies and other goods. There is a hope that this
will increase to 15% in the short term.
“One of things that we have seen is that
returning customer loyalty is massively
increased over the last four weeks and that
will stimulate a lot of card buying online,
whether it is to personalise it with a message
and send or send to the customer to write
a message and send on. People’s buying
habits will change. If I go into a Paperchase
branch today, it is almost exactly the same as
ten years ago. And since card buying online
started, a lot of the early companies have not
really evolved.
“AND WE THINK THAT AFTER THIS,
people will be a lot more aware and more
caring. We have seen a massive increase in
Send a Smile and Thinking of You cards.
That will continue.”
The Greeting Card Association had been
planning a Thinking of You Week campaign
around these sentiments in September, and
has used the crisis to bring forward the
launch of the website. “We were planning
to get people to send Thinking of You cards
that month as they celebrate this in Australia
and the US. We have lots of members keen
to do this,” says CEO Amanda Fergusson.
The website was launched with a rainbow
theme to tie in with the national mood. “We
felt that this site gave us a fantastic opportu-
nity to communicate with consumers to the
benefit of the industry.”
There is a gallery of more than 1200
designs from members, each with details
of where customers can buy the cards –
perhaps directly from the designer or artist.
It also opens up designs that have circulated
in a local area to a much wider audience that
would not normally have access to these
cards. It has been promoted on social media,
in the press and on broadcast media, says
Fergusson.
“We are seeing a huge increase in demand
for cards because people want to stay in
contact
THE ONLINE EXPERIENCE WILL also
impact other discretionary purchases. Preci-
sion has noted an increase in personalised
products sent as gifts. In lockdown people
are finding the time to put together photo-
books which they did not have before, says
Peeling.
“It’s a gift that you don’t have to buy from
a shop, so you don’t have to venture out,”
he says. “And the photo product retailers say
that once a customer has made that transi-
tion, they retain them as customers for the
long term.”
And a technology provider Taopix
has noticed this too. “In the business to
consumer space, numbers are up across the
board,” says Neil Bather. “We are seeing this
in photo products and greetings cards – it is
like Black Friday in the volumes.
“When this started I thought that perhaps
this will give people the time to build these
products, and lo and behold, they have!”
THE HOPE IS THAT ONCE consumers
have discovered the simplicity in uploading
and building a photobook, they will return
for another, he says. There is something
permanent about print that means a book
produced today could be around for decades,
long after digital formats have changed.
Further, the lockdown period has been
long enough to change habits, Bather
believes, leading to more web to print traffic
as people have become used to buying
through the web. “Businesses now need
some kind of online presence whatever
they are selling,” he says. “It’s simply the
future.” n
Traditional card shops have been closed because the lockdown has deemed them to be non essential.
Gary Peeling reports that orders for cards, and photobooks, are at peak season levels as customers have switched to online to feed a card buying habit.
� www.printbusiness.co.uk May/June 2020� 31
FLOOR GRAPHICS COVID-19
THE FUTURE THE FUTURE OF PRINT IS OF PRINT IS LOOKING DOWNLOOKING DOWNThe�print�product�of�the�pandemic�is�the�floor�graphic�and�it�is�set�to�be�a�permanent�feature�of�many�places�where�the�Great�British�Public�may�gather.�The�country�is�going�to�need�millions�of�pieces.THE PRINTED FLOOR GRAPHIC is the
symbolic item of print to emerge from the
lockdown and pandemic. Vinyls have been
previously used as floor stickers for seasonal
promotions or for high impact branding, not
least at exhibitions dedicated to inkjet and
display printing.
During the pandemic, however, the rules
on social distancing have meant a sudden
spike in demand for the material and a huge
relief for display printers who have seen
markets in events, exhibition graphics and
some retail simply vanish overnight.
This has meant that demand for floor
graphics has rocketed and has stripped the
UK of the raw material used to print on.
Incoming supplies are committed and on
assignment before they arrive, leaving little
chance of finding ad hoc stocks.
And this was happening even before the
further lockdown relaxation, allowing more
shops to open, which is expected to cause
a further surge in demand as these busi-
nesses need to keep customers further apart
to comply with the regulations on social
distancing.
ONE OF THE KEY MATERIAL suppliers
CMYUK sold more than it has previously
sold in a year, in one week. A further 1
million linear metres of anti slip material is
on order while the company tries to keep up
with demand. Across the supply sector the
story is similar. Demand for floor graphics
is off the scale.
The floor graphic is now widely used in
hospitals and supermarkets, and will be
necessary on transport, in offices and build-
ings which the public might have access
to, and shortly, in a greater range of shops
and hopefully pubs, restaurants and enter-
tainment venues. All will require print to
ensure people remain at a safe distance. The
requirement may slow down as the first peak
in demand passes through, but the use of
floor graphics will remain.
WHILE THIS WILL NOT COMPLETELY replace volumes lost to the pandemic, it is
more than welcome for all sizes of printer.
FD Signs, for example, worked 18-hour
days to complete an order for Transport
For London which required 100,000 social
distancing floor graphics for use across the
capital’s transport network. These are used
on station platforms to remind passengers of
the rules.
Founder Fintan Delaney says: “We do
jobs for TFL fairly regularly. But we’ve
never done anything for them on this scale.
We were all working 18-hour days for ten
days straight. And we had a guy coming in
at three o’clock in the morning to change the
rolls on the printers every night – so they
could keep printing right through.”
The company’s Fujifilm Acuity 1600
kept working throughout despite putting
pressure on ink supply, resulting in 6,000
graphics a day supplied to 30 installation
teams to apply during nighttime closures.
It supplied similar graphics to the Croydon
Tramlink and parts of Network Rail.
The material used was Drytac’s Polar
Grip, one of a number of materials that the
company supplies, all meeting standards
for anti slip and adhesion properties. It has
recently introduced two PVC free substrates
as greener alternatives to PVC. Polar Floor
is a PET with widths to 1,524mm and
suited to short term indoor applications and
SpotOn SynTac Floor as a two-part system
for smooth indoor surfaces. However, the
demand is such that PVC is riding high
despite questions about environmental
performance. As supply increases and as
the urgency of the need for an immediate
solution passes, demand for the PVC based
product will ease. However, demand for
floor graphics is worldwide and production
capacity is stretched.
Soyang produces its substrates in China
with a supply chain that quickly recovered
from disruption at the start of the crisis. It
tries to hold two to three weeks of product
in stock in the UK as a buffer and deeper
stocks of some products. However, the
demand spike has been so steep that
FD Signs has produced thousands of floor graphics for Transport for London.
…
32 May/June 2020 www.printbusiness.co.uk�
COVID-19 FLOOR GRAPHICS
it has shipped everything it has in the
Accrington warehouse. “There are massive
deliveries coming in, but these will go out to
fulfil customer orders immediately,” says a
spokesman.
THIS IS THE CASE WITH OTHER suppliers and merchants that handle display
materials, including Premier Paper, Antalis,
Papergraphics, Amari and Pyramid Display.
“Orders for floor graphics have gone through
the roof,” says one.
Premier Paper’s Brad Goldsmith adds:
“We have seen a marked increase in demand
for floor graphic materials we supply. We
have been able to work with suppliers to
make sure we able to get the stock to meet
people’s needs.”
This has been accompanied by demand
for clear plastics to be used in visors, in
screens and for window graphics. “It is part
of a welfare range, from tape to mark social
distancing in yellow and black though to
the screens and floor graphics. It has been
a steep learning curve and we have been
adapting to the change in requirements as
they appear and to ensure that we continue
to meet customer needs, to help them get
back in business. It has been a very interest-
ing process.”
THERE HAS BEEN DEMAND FROM printers for the brochures of materials
that Premier can supply and which can be
customised to the specifications of the ulti-
mate customers.
“We sold as much in two weeks as we
would expect to sell in a year,” says Chris
Green, head of marketing for Antalis’ visual
communications division.
Demand has put pressure on manufac-
turing, from extruding the films, to coating
and applying the adhesive layer. In addition,
there are reports of difficulty in obtaining
the cardboard cores to wind the substrates
on to. After that comes the disruption to
shipping, perhaps from across the globe.
And demand is also high from other coun-
tries that have adopted social distancing as a
control measure against Covid-19.
The requirement will remain high for
at least the remainder of this year as social
distancing measures persist and as the floor
graphic evolves into a promotional as well as
informational device.
Immediately on lockdown, businesses
relied on chalked or painted marks to keep
people apart, then tapes and now simple
graphics. The life time of a vinyl floor
graphic is limited and the first generation
will be replaced by more sophisticated
versions, perhaps with advertising messages
along with the reminder to maintain the safe
distance.
Samples of what advertising messages
might look like have appeared on social
media and will appeal to retailers who
might be able to mitigate the cost of prod-
ucts, potentially even using them to attract
revenue and ensuring that the product does
not disappear as the pandemic eases.
“WE ARE PREDICTING THAT demand
will go on,” says Green. “This is very much
a new area for Antalis.” It has been negoti-
ating to ensure its sources of supply remain
open. Even so, stocks have been sold on
assignment before it can be delivered to
warehouses.
The merchant has also been assembling
stocks of clear plastic for PPE visors and
face shields and rigid plastic for workplace
screens.
Some of these clear plastics, Perspex in
particular, have also sold out due to demand
for safety screens to protect staff in retail and
public facing jobs where they might be at
risk of contracting the virus. Other screens
made from boards and other materials will
be used in the workplace where working in
close proximity is unavoidable.
AND THIS WILL APPLY TO PRINT factories as well as retail and public facing
spaces. The Health & Safety Executive has
issued several notices explaining what is
needed in terms of protecting employees
and visitors, whether engineers to lock after
equipment or customers. These too are
likely to become embedded in good practice
habits, regardless of the rate of infection of
Covid-19. n
POSITIVE�PRINT�GROUP has set up a website, socialdistancingsoltions.uk, to offer a range of social distancing printed information and signage to companies preparing to emerge from the lockdown period.
The site presents options for navigation, for posters, for sanitising solutions, for PPE and protection, amounting to more than 100 products that can be branded to suit a customer.
The range of options calls on the skills and experience of both Positive Images in Mitcham and large format specialist Colouration with whom it joined forces last year. The two operate from adjacent units in Mitcham.
“We were manufacturing a lot of this stuff anyway,” says marketing
director Kim Sullivan. “It made sense to put it all together for both new and existing clients. It went live and within a week was is already starting to attract interest and visits.
“We have been using all our social media channels to raise awareness.”
Positive Images is the commercial print arm of the group with litho and digital printing built around new Ricoh engines; Colouration is the display printing and retail business with large format inkjet expertise as well as a customer base in brands and retailers that have a requirement for these products.
It has divided the options into choice for retail, for food and beverage and offices, covering hygiene products, signage and screens.
POSITIVE THINKING
…
� www.printbusiness.co.uk May/June 2020� 33
NHS COVID-19
Print and paper play crucial roleThe NHS runs on print and paper and those companies supplying the collateral of forms, pads, stationery and more, have stepped up to ensure that these supply lines were kept open.
PRINTERS SUPPLYING A RANGE of
print to the National Health Service were
quick to respond to the crisis, despite the
stresses in the supply chain. And since the
first days, the amount of work involved in
combatting the infection, from warning
letters from the Prime Minister to packaging
and labels for testing kits, has increased and
been spread around an expanding number
of printers.
Harlow Printing, which has built its busi-
ness on NHS work, continued to work as
normal. Staff who did not want to work have
been given the chance to leave the business,
while the South Shields printer has imple-
mented the government recommendations
around cleaning and social distancing to
continue producing the collateral that is
needed.
“The health service runs on paper,”
says managing director Richard Walker. It
accounts for some 90% of the company’s
business. “It wasn’t a difficult decision for
us to carry on. We explained to our people
that we would have to continue working, but
if some didn’t want to continue, we would
completely understand. A few have left and
we have implemented government recom-
mendations. We have to keep the workforce
safe.”
“We have some good people working here
and we really appreciate them. They are still
coming in and doing their jobs. I am walking
the floor more often rather than staying in
my office.”
The company has more recently expanded
the range of materials it produces into social
distancing signage and posters, some having
a focus on younger children returning to
school – a friendly looking crocodile saying
“I’m 2 metres long”, for example.
As the lockdown hit, there were immedi-
ate disruptions to normal communications
as all hands are turned towards coping with
the pandemic. “All the buyers we deal with
are doing medical work,” says Chris Murley,
managing director of PBL in Washington.
The company normally supplies the NHS
with pallet loads of forms, posters, prescrip-
tions sheets and on daily deliveries. These
continue to go out with orders to maintain
stock levels.
It has been able to work 16-hour days with
this and other work until now, keeping teams
apart to prevent unwanted contamination,
though Murley expected to drop to a single
shift and to furlough some staff.
The crisis has also meant that installation
of two new Heidelberg digital presses has
been delayed. It has also designed a ‘staying at
home’ colouring book for children which it is
selling though the Liketoprint.co.uk website,
with £1 from every sale going to the NHS.
CSP has been an NHS supplier for more
than 40 years from its factory in Aylesford.
The subsidiary of Delga Group deals with
150 healthcare institutions a month with
50 NHS contracts in place. Group manag-
ing director Ian Conetta says: “The recent
pandemic has meant that NHS trusts are
stretched even further than normal, but the
hospitals need to operate in normal fashion
as much as ever. Our customers know we
are reliable and responsive to their requests.
Essentially, the NHS is always our priority so
nothing has changed there.”
The company has implemented the first
step in a disaster recovery programme, split-
ting storage across locations to ensure that
should one site be hit by the virus, critical
items would be supplied from the second
site. And Conetta explains, the company
looked at what items were going to be
needed to ensure supplies would continue.
“In essence, we took the pain away from
the NHS, identified where there would be
a need for certain clinical forms based on
existing and predicted usage figures and
ensured that enough stock was readily avail-
able at the drop of a hat,” he says. “We have
begun to assist further with the design and
manufacture of face masks. Currently we
have shipped almost 20,000 of our masks
into NHS trusts across the UK.”
The call for retired staff to return to the
NHS has created its own issues. It normally
takes three months to bring nurses back on
board, time that is not available for training
on the digital systems that have been intro-
duced in recent years. Printed forms that are
easily understood are the answer.
Paragon was able to help out when
artwork from one of these forms had been
deleted. A single hard copy original of
the 12-year-old chart was found. Paragon
worked over the weekend to photograph
and scan the original, to create a proof for
sign off and to reschedule loading on press
at the Dagenham site to reproduce the much
needed form.
Even with digital technology in place,
paper is still the preferred communication
channel. This results in the NHS consum-
ing phenomenal amounts of copier paper as
output from the network of managed print-
ers across a hospital.
“A number of Trusts have asked if we
can distribute copier paper to them,” says
Richard Walker. “It’s not possible at the
price they have for this, through we are
continuing to distribute face marks and
PPE. We have just started supplying non
essential equipment. And we continue to
supply all the personalised children’s health
records for the entire country. Children are
still being born.” n
34 May/June 2020 www.printbusiness.co.uk�
COVID-19 LOCKDOWN EVENTS
THE LOCKDOWN THE LOCKDOWN IMPORTANCE OF IMPORTANCE OF BEING ONLINEBEING ONLINEONCE UPON A TIME FOR MOST PEOPLE ZOOM WAS THE NAME OF AN ICE LOLLY. TODAY IT HAS BECOME A VITAL TOOL IN KEEPING IN CONTACT WITH SUPPLIERS AND CUSTOMERS.
PEOPLE ACROSS THE COUNTRY have
acquired new skills during the lockdown and
can speak knowledgeably about the advan-
tages and disadvantages of Zoom, Teams
and other online meeting applications.
Online events have taken over from IRL
events as first Fespa, then Sign & Digital
and even Drupa fell victim to the virus.
Uncertainty hangs over events scheduled
for later in the year even if the relaxation of
the lockdown continues. Few will want to
visit an exhibition, few will want to attend
a crowded awards ceremony, few will want
even to visit customers or other factories
unless strictly necessary. And as the use of
online technology enters the bloodstream, it
will not be strictly necessary.
THE KEEN PRINTER HAS BEEN ABLE to select from a plethora of presentations,
discussions and conversations over the last
three months, from small one to one meet-
ings to structured three-day conferences
with pre recorded as well as live content.
FM Future put together its Futureprint
Virtual Summit in just a few weeks follow-
ing keen interest in a couple of webinars it
put on as the lockdown began. Those were
intended to deliver immediate guidance on
how to survive in a world without orders.
The more formal event was intended to start
the exit process and provide thoughts about
what might come next.
The idea followed response to a series of
short webinars at the outset of the lockdown
had been encouraging. “We then thought
why not extend this to provide a more
significant level of content, across a wider
spectrum of print?” says FM Future direc-
tor Marcus Timson.
“Our thinking is that we want to simply
extend and amplify this value and in so
doing, help the market to connect and gain
access to some quality insight delivered by
experts, leaders, and other professionals and
partners within the sector – at a time when
we all need it the most.”
The content ranged across packaging as
well as printing, inkjet and industrial printing
as well as embellishment and web to print.
WHILE THIS HAS BEEN THE MOST ambitious use of online meetings so far,
others are not far behind. The Italian
Print4All conference will use streaming
technology to replace a conference room in
Milan later this month. Attendance is free
of charge and it is likely that more people
will be listening and watching than could be
accommodated in a conference room. The
expediency caused by the inability to hold
the event because of the lockdown may turn
out to be serendipitous, though the partici-
pants will ultimately be the judge of whether
the online is better than the IRL version.
Later this year, Messe Düsseldorf is plan-
ning to stage an online preview of Drupa,
enabling companies that had planned
product launches at Drupa this year to
publicise those products without having to
wait until the show takes place in April next
year. It is a wider move for exhibition busi-
nesses to pivot a business model that is all
about meeting for a limited time in a physical
space into one that is not limited by either
time or space.
Printing-expo.com aims to be the first
virtual show in this industry. It will replicate
many elements of a traditional exhibition,
with more or less extravagant stand designs,
payment by space, aisles and video demon-
strations. The challenge is that the chance
meeting in the aisle, the conversations
between visitors, the entertainment factor
and networking will be missing. Time will
tell.
The meetings technology has also
spawned new ways of communicating
between suppliers and customers. With the
ability to make sales visits severely curtailed,
online seminars and webinars may become
key way of staying in touch for as long as
this period lasts.
RICOH KICKED OFF A PROGRAMME of presentations with UK sales director
Tim Carter hosting a discussion between
BPIF chief executive Charles Jarrod and his
equivalent at the IPIA, Marian Stefani. After
the opener, Ricoh began to focus on sectors
where it has technology.
The BPIF has organised events to share
information about the regulations and
funding opportunities; likewise Duplo has
teamed up with Compass Finance to explain
the CBILS scheme and how it can be used
to finance investment in new equipment.
Mimaki and EFI have staged a schedule of
online events over the course of a few days in
a week. The experience is lacking compared
to a real open house, but it is agreed to be
� www.printbusiness.co.uk May/June 2020� 35
LOCKDOWN EVENTS COVID-19
better than nothing. Other manufacturers
have created a video library of content that
can be downloaded or streamed as required,
either for a new product or to provide train-
ing to fill a knowledge gap.
Others have also staged or are planning
to stage online events, with greater or lesser
degrees of interaction. Interaction has
been the crux of the twice meeting sessions
down at the Crown Pub, where landlord
Milo Ferchow, also marketing manager of
VPress, has presided over sometimes lively
discussions between the regulars. Many have
strong ties to VPress, as users or distribu-
tors, others are commentators, consultants
or even journalists from the UK, the US,
South Africa and mainland Europe and the
Gulf.
TO WHAT EXTENT THIS OR OTHER virtual events has a positive impact is hard
to judge. The gallery of faces on a Zoom
session at least provides a visual connec-
tion with colleagues that are as far apart as
London and Durham, beyond the possi-
bility of a face to face encounter any time
soon. People are sharing their experiences
of a much restricted life as well as plans to
emerge the other side.
Whether the decision to run a Zoom
programme is about staying in contact with
customers, trying to keep a sales pipeline
connected or for something to do to stave
off complete inertia, the continued attend-
ance at these underlines how welcome these
have been. If nothing else they punctuate
the boredom. n
B&B�PRESS�IS�TO�CONTINUE its series of twice weekly webinars beyond what sales and marketing director Dave Stones had originally planned when taking the Be Brilliant Club online.
This happened at the start of the lockdown and the programme of twice weekly sessions, the first concentrating on wellbeing and the second on educational and business development ideas, was intended to last until the end of May. But as long as the lockdown continues, so will the Zoom events.
“Hats off to Prime, ProCo and others who are producing PPE, which is great if your business is set up like that, but we are not one of those,” says Stones. “What we wanted to do through the Be Brilliant Club is to inspire and motivate people we work with during these uncertain times, helping with mental wellbeing.
“The content is not designed for printers. It’s for creatives, agencies and marketing people, but we have had printers take part and there’s no problem with that.
“We had originally planned an eight-week programme, but as time has gone on we have now extended that until the end of June, because
of the growth in popularity of the sessions over the last eight weeks.”
And the sessions might extend beyond that even. “We would like to think that by the end of June, normality will have come back,” he says, “though if we are getting demand each week as it goes on we will look again.”
The company had been using Zoom before the lockdown so could hit the ground running with the knowledge of how Zoom compares to other online meeting technologies and how to use it best.
The idea has been an extension of the company’s Be Brilliant Club, a gathering of marketing and agency people each year organised by the Rotherham business as an indirect sell, to highlight the creativity of print rather than to push its own capabilities. This has met once a year, though is unlikely to take place in September.
“We don’t really think that people will be too comfortable so soon,” says Stones. “We think that normal events will resume next year. So we are thinking of continuing the online sessions, though with the frequency dropping to once a month, which will then feed into the InRealLife event in 2021.”
The BBC continues to broadcast
There is an ongoing need for the industry to meet together to exchange views and ideas, but this has to take place in cyberspace, not in real life events.
36 May/June 2020 www.printbusiness.co.uk�
COVID-19 PRINT4ALL
Italian approach Italian approach to staying aliveto staying aliveJust�as�an�Italian�coffee�can�pack�a�big�punch�in�a�small�cup,�an�Italian�conference�like�Print4All�can�provide�a�jolt�to�lazy�thinking�with�a�fresh�perspective�as�print�becomes�a�technology�led�industry.THE MOST UNUSUAL VENUE for a
print related event this year will be a televi-
sion studio in Milan where a number of
speakers will gather, but there will be no
physical audience. Instead delegates to the
Print4All conference on the Future Factory
will be scattered across the internet, perhaps
increasing participation in a conference that
has hitherto only really attracted Italian
delegates.
This is a shame because the content is a
long way from product presentations and
Powerpoint dominated discussions with
graphs to hammer home the speaker’s point
of view. Instead delegates are presented with
a number of current topics, each introduced
by a non partisan speaker and then discussed
by a panel from across the industry.
When introduced, delegates to the confer-
ence might then go to visit the adjacent
exhibition of the same name with a bunch
of ideas to judge the technology against. And
this year Print4All had been set up as the
antipasti course ahead of Drupa. Neverthe-
less, its key subjects of sustainability, artificial
intelligence, Industry 4.0 and collaboration
remain not only relevant, but perhaps more
so given how the lockdown will change atti-
tudes, habits and will accelerate trends.
Nigel Tapper, professor and climatologist
from the University of Melbourne, discusses
how the climate touches on all decisions about
future investments and directions; Alice
Bodreau, the Ellen McArthur Foundation,
describes how this evolves into the circular
economy, pointing out that profitability and
sustainability must go hand in hand. The
Trust works with major corporations like
Phillips and Renault which understand that
they need to change. “It is not antagonistic to
think about the consequences for your busi-
ness,” she says.
“These companies have recognised that
they are part of the problem in terms of
waste and environmental consequences.”
With pressure coming from government and
from consumer behaviour, these businesses
are examining their supply chains and are
looking to implement the principles of the
circular economy.
The theme is then taken by a panel apply-
ing it to the supply chain as far as printing
and packaging companies are concerned,
using case history examples.
The supply chain, specifically the first
Italian project based on smart manufac-
turing, becomes a keynote from Vincenzo
Baglieri, from the Bocconi business school,
who has been involved with the roll out of
the Industry 4.0 project, instigated by the
Italian print and paper federation, over the
last three years.
Fabrizio Renzi, once a top executive in
IBM Italy and now president and CEO of
RNBgate and RNB4culture and an angel
investor, picks up the theme to speculate
about the reality of Industry 4.0 and impli-
cations of artificial intelligence on decision
making. The accumulation of vast amounts
of date that underpins any artificial intelli-
gence algorithm, means that it can find new
interactions and new ideas that might give
us a new understanding of the past: why did
we do something this way? “What happens
if we have the opportunity to use artificial
intelligence in a better way? I believe we can
improve processes,” he says.
A panel comprising representatives of
international organisations, including from
Picon in the UK, will provide a broader
perspective on how different countries are
changing, with the trends and insight from
India and the US as well as the UK.
The common theme to both the Industry
4.0 approach and the circular economy is that
they call for greater collaboration and coop-
eration. Just what this means for the supply
chains between printer or converter and his
customer and between the brands and the
end consumers also comes under scrutiny.
For printers in the audience the message
is that it is no longer about waiting until the
time is right; it is about taking the initiative
and being proactive about change and driving
the partnerships that deliver what is needed
in terms of data flows and the recover, reuse
and recycle economy.
The paper industry is already engaged in
this activity, driven by the introduction of
new guidelines on recyclability as explained
by Ulrich Leberle, raw materials director of
pan European paper manufacturers asso-
ciation Cepi and Massimo Medugno, general
manager of Assocarta, its Italian member.
There needs to be agreement and harmoni-
sation across recyclability test methods and
protocols in different countries.
The event ends with a presentation about
ideas and actions for the future and an
examination of different scenarios. What is
clear, according to Lifegate founder Marco
Roveda, is that understanding this means first
understanding everything about the present
“finding solutions is a process which starts
from looking at things comprehensively” he
says.
PRINT4ALL IS A FREE TO ATTEND,
one-day event. There is no need for a drive
to the airport, flight to Milan or hotel.
Registration is required. It is not the sort of
event that many in the UK are familiar with.
There is more of a business school flavour to
it than an industry conference where spon-
sors get to showcase products. Participants
will not walk away therefore with a bag filled
with leaflets and brochures, but with a head
filled with concepts, ideas and tools to tackle
the challenges of life after lockdown. n
� www.printbusiness.co.uk May/June 2020� 37
ONLINE PRINTERS COVID-19
USING THE USING THE PRINT FACTORY PRINT FACTORY AS A SERVICEAS A SERVICEAs printers review their future strategies in light of the Covid-19 pandemic, partnering via technology with a trade printer can deliver the capacity that is needed and can enable them to stay in business – even if they no longer print anything.
THE LOCKDOWN CAUSED THE imme-
diate cancellation of print jobs across the
country. It was not the time to be a special-
ist in events or exhibitions. And it was not
a time to be an online trade printer. Orders
vanished like mist on a summer’s morning.
Large format display printers have been
able to use capacity to produce personal
protective equipment, especially face visors,
for the health service, care homes and retail-
ers that have been able to remain open. And
they will pivot again as outdoor events and
exhibitions begin to be permitted.
Online printers likewise shifted imme-
diately into survival mode, putting staff
into furlough and running skeletons shifts
more in case of work coming in rather than
the expectation than it would. Much of
the workload is either events related, from
weddings to exhibitions; seasonal from festi-
vals to tourism or retail related. The short
term did not look good.
But if a crisis accelerates existing trends,
then online printers have been well posi-
tioned for the medium and longer term.
Most have been innovative, adding antimi-
crobial coatings as an option as FlyerAlarm
has done, back to business collections of
floor stickers, flyers, posters and wash
stands, or into production of face masks.
These may be decorated attire for wearing
on public transport or in shops. Or they
can be medical grade items as offered now
by Bluetree after a significant investment to
meet what will be an ongoing need.
In the longer term, online printers are
going to be the production arm of commer-
cial printers up and down the country where
the lockdown has prompted a complete
rethink of how they operate as a business.
Or indeed if they can continue to operate at
all. The most pessimistic projections predict
that 1,000 printers in the UK will be closed
or merged by the end of the year.
The alternative, backed by the number
of inquiries fielded by secondhand dealers,
is that printers will reduce production
capacity. If a printer sheds much of his litho
capacity and instead directs this work to one
of the online businesses, he can continue
to service customers, can reduce overheads
in terms of running a litho press, rent and
staff, and continue to operate a digital press
to provide an on the spot, same day print
service either for local customers or for those
placing work through a website. If the UK’s
dealers have been dealing with calls from
printers wanting to understand the value
of their assets, those providing web to print
software have been equally busy.
“The work seems to be coming back,”
says Gary Peeling, chief executive of Where
The Trade Buys. “At first it was like jumping
off the cliff, and it’s from a low base, but
sales in May were 200% up on April. From
78% down, we were only 50% down which
is less than we thought it would be. Site
visits are up and there are people looking
in the shop, which is encouraging. We will
see immediately when activity picks up just
through the increase in transactions.”
…
Saxoprint has massive capacity in Dresden that can be harnessed more competitively than running an older generation press.
…
38 May/June 2020 www.printbusiness.co.uk�
COVID-19 ONLINE PRINTERS
This experience is replicated across the
sector, an instant drop in orders followed by
a slow recovery.
There has also been a switch in the prod-
ucts displayed prominently on the website.
There is no point in promoting business
cards when there are no business meetings
where the exchange of cards would normally
take place. Over the next year this is likely
to change as those made redundant in this
crisis start micro businesses from the kitchen
table.
“WHAT WE WOULD CONSIDER THE stalwarts of the business, PUR books,
stitched booklets or brochures have virtu-
ally disappeared,” says Peeling. “Print
for the hospitality and events sector is just
not needed at the moment. Floor stickers,
which were in 105th place have become the
most popular product. People need things
to make their office safe. They need to be
ready for a return to work.”
Many printers may never do so. As the job
retention scheme unwinds it may be found
to have been a redundancy delaying scheme.
Certainly there are plenty of reports that
print companies will look for mergers,
bringing sales of two companies into a
factory and production capacity run by one.
Others have found that the skeleton staff has
been able to produce only slightly less than
a full crew managed. In both cases the new
normal may be operating at a lower capac-
ity and placing more work with production
partners.
This is a trend that was already noticeable
before the lockdown. Simon Cooper, chief
executive of Solopress in Southend, says:
“It’s very hard to predict what the landscape
will look like on the other side of this crisis.
“The trend has been going on for the
best part of a decade and goes a long way
to explaining why the online printers that
serve the trade (us included) have done quite
well during that time. I’m not sure to what
extent the current crisis will accelerate that
situation. In many ways, businesses with
older equipment that’s already paid off, will
be able to survive for some time based on
government support.
“I think we’ll only really start to see the
impact of the crisis once we get back to
‘normal’, probably around the last quarter
of this calendar year. If that trend does
emerge, then obviously we are well placed
to support those businesses as a production
partner.”
It works where there can be close integra-
tion between the business that is shrinking
its production capacity and the online
service partner, through use of relevant
online technology. The printer can select
the sorts of products that the trade partner
might offer and can combine these that will
continue to be produced in-house. The end
customer will see a greater range of prod-
ucts provided by their usual supplier.
Sarah Kilcoyne, head of sales and inte-
gration at Route 1, says: “As we come out
of Covid-19, printers can (if they choose
to) become a little more than just printers.
They can become a lifeline in supporting
other businesses as they come back to life.
It’s not just marketing material that compa-
nies need, it’s health and safety signage,
social distancing messaging like floor stick-
ers or even physical dividers and face masks.
“All of this can be produced in the printing
industry and we’re seeing lots of companies
shift, add to or change their product range.
This is something we’ve put a lot of energy
into and we now offer a massively expanded
range of products. The core of our busi-
ness hasn’t changed however: litho, digital,
inkjet and Landa print. We see ourselves as
a perfect solution for someone that wants
to have a large expansive product range
without them having to have the kit or
capacity to operate with economies of scale.
All of this can be integrated into any front
end or internal platform.
“We’ve had some early conversations
started regarding this type of integration
with a number of clients. We’re currently
set up to integrate on a standard set of prod-
ucts on an agreed set of prices. The plan is
to extend this to allow access to the whole of
our web product range and prices.”
Anthony Rowell, business development
manager at Tradeprinters, points to a differ-
ent perspective. “We often get approached
by businesses who are at the stage of rein-
vesting or considering whether they should
invest in more litho or go to digital and use
a trade printer to fulfil that part of their
requirement,” he says.
These customers will receive a white label
price to provide the margin over buyers
that place work directly with the business.
“We think we were the first trade printer
to get the API model up and running and
it has been very successful. We make almost
all the core products available via the API,
some like labels on a roll are more complex.
Though if there is demand and volume,
we can move that product up and make it
available.
“At the moment we are getting several
requests a day about the white label service
and test kit we provide. It shows there are a
lot of people interested.
Saxoprint’s country manager Philip
Foster says the German giant can already
offer this and has been responding to these
sorts of questions. Plans for a full API
version has been put on hold, but, says
Foster, Saxoprint can provide a price list
of products that a printer with a VPress
installation can add to their existing web to
print set up. “We have tried to work with
the larger print management companies to
provide them with instant pricing tools, but
it has required complex integrations through
their IT operations. Whereas we can supply
our price list through Coreprint and away it
goes,” he says.
AS THE LOCKDOWN BEGAN, Where
The Trade Buys was completing develop-
ment of its Inky API integration software
to enable this sort of integration. It was a
project that was going to be put on hold
to save cash. Peeling explains: “We were
convinced that nobody would want to start
an online business during a crisis, but the
inquiry rate for this sort of service has gone
through the roof and we are launching now.
“A lot of our customers it seems are
looking at this model because they want to
service their customers in a different way
and want a digital platform to make that
straightforward. This is the print factory as
a service.” n
Solopress says that the trend already exists. The question is how the crisis may affect this. “It’s very hard to predict what the landscape will look like on the other side,” says CEO Simon Cooper.
…
� www.printbusiness.co.uk May/June 2020� 39
DIRECT MAIL COVID-19
UK CHARITIES, WHO STAND TO lose £4 billion because of the Covid-19
pandemic, are considering greater use of
direct mail to keep in contact with donors,
supporters and to bring in revenue.
There is little alternative: conventional
fund raising campaigns, from bucket
shaking outside supermarkets to sponsor-
ship revenue from the London Marathon,
are outlawed. In many cases the speed of the
lockdown has extended the decision making
process and only now are fundraising efforts
kicking into gear.
The Chartered Institute of Fundraising
has published a guide to the use of direct
mail in fundraising campaigns. A spokesman
says: “It’s about helping fundraisers to take
the decision to use direct mail if it’s right for
them at a time that charities cannot engage
in their normal fund raising activities.”
THE KEY FINDINGS ARE THAT direct
mail is a key part of the mix for four out of
five fundraisers and that 93% say it enhances
the supporter experience. This builds on
research by Royal Mail MarketReach saying
that 92% of charity mail is engaged with
and that 65% of recipients will give mail
their full attention.
Mark Phillips, managing director of
BlueFrog Fundraising, adds in a blog
published by the CIF: “There are many
ways to fundraise: face to face, telephone,
digital, broadcast, press and direct mail.
But one, stands out. Particularly at the
moment when we sit at home, waiting for
the Coronavirus pandemic to subside. It’s
not as easy as the phone or face to face;
it’s not as cheap as digital; it’s not repeated
day after day like TV ads; but it is the one
approach that I trust to recruit and engage
donors over the long term. It’s direct mail.”
This is timely as Royal Mail has included
fund raising mailings as part of an incentive
package to stimulate the use of mail. Chari-
ties seeking donations join retailers aiming
to drive online sales, publishers seeking
subscriptions, entertainment businesses,
mailings to vulnerable customers and mail
shots to thank customers for their loyalty.
The Covid-19: Open for business scheme
offers postage discounts until December.
It has been welcomed by Judith Donovan,
chair of the Strategic Mailing Partnership.
She says: “This offer is a lifeline for organi-
sations that need to communicate with their
customers, whether it’s to tell them about
what they offer or to simply thank them for
their loyalty.
“It’s also excellent news for our members.
Mailing houses have had to adapt to new ways
of working so they can continue to provide
essential services such as producing docu-
ments for banks, local government and the
NHS so hopefully they too will benefit from
an increased demand for marketing mail.”
There is no requirement on minimum
or maximum volumes and covers Partially
Addressed Mail, Responsible and Advertis-
ing Mail. And other categories may be added
at a later date. “The impact of coronavirus
will continue for months, so I am delighted
that the offer will be available until Decem-
ber, providing long term support,” Donovan
adds.
It is timely and will be welcomed by
charities. Isla Munroe, managing director
of Scottish marketing agency Dragonfly,
says that one charity prepared and released
an emergency appeal mailing for a selected
10% of its database, this coming a couple of
weeks after another was able to increase its
database by 25% as a result of a mailing two
weeks earlier.
At the start of the lockdown, Denmaur
Paper teamed up with Go Inspire and agency
The Specialist Works to create a leaflet,
printed on eight tonnes of donated Burgo
paper, that was inserted into delivery boxes
from commerce companies seeking dona-
tions to NHS Charities.
There has been an increasing volume of
inquiries to direct mail printers from both the
third sector and from commercial companies
wanting to keep in touch with customers and
lapsed customers. “We furloughed a lot of
staff,” says Go Inspire CEO Patrick Headley.
“But not in the Connect division which is
dealing with charities, many doing more
and more campaigns, some started before
the lockdown was announced. In short
where some parts of the business have been
decimated, while in the charity division we
are operating at normal levels of business.”
OTHERS HAVE BEEN QUIET, not
helped by a broken decision making chain
with charities having furloughed some staff,
many working from home making what one
printing company calls “a notoriously slow
decision making process” even more drawn
out. There are indications however that the
cashflow pressure they are under is forcing
the decision to use print.
Jonathan Tame, chief executive of Two
Sides, adds: “I was talking to the marketing
manager of a charity based in Jersey with an
income of around £30 million facing a short-
fall. He told me he was considering a return
to paper based communications as important
to get the cut through they need.
“When the Government wanted to talk
to people to observe social distancing, it
used print as the tried and tested and the
only way to ensure it could get through.
Print works.” n
CHARITIES TURN TO PRINT AS FUNDS DRY UPMost�of�the�sources�of�income�for�charities�are�out�of�reach�during�the�lockdown,�making�print�the�most�powerful�way�to�reach�supporters.
Direct mail has become the main strategic channel for charities because other sources of revenue raiising have been closed off.
40 May/June 2020 www.printbusiness.co.uk�
B2 PRESSES LITHO
HALF SHEET HALF SHEET IS NOT THE IS NOT THE FULL SHILLINGFULL SHILLINGTHE SMALL COMMERCIAL PRINTER IS UNDER INCREASING PRESSURE AND FACES TOUGH CHOICES ABOUT WHERE TO TAKE HIS BUSINESS NEXT. THERE IS STILL A GOOD CASE TO BE MADE FOR LITHO PRINTING, BUT PERHAPS NOT IN THE TRADITIONAL FORMAT.
THE B2 FORMAT OR HALF SHEET litho press has been the mainstay of many
a printer in the UK. It has generally been
affordable, flexible, and suited to opera-
tion in less than ideal factory conditions.
On any industrial estate, in any UK town or
city, there will be a Speedmaster 74, XL75,
Lithrone 26, 28 or 29, perhaps a Ryobi 75 or
Sakurai 75. There might even be a Roland
300 or KBA 75. Every printing press manu-
facturer going back to Solna and Crabtree
has been able to offer a B2 format press.
Its popularity stemmed from its ubiq-
uity: nobody could go wrong with a half
sheet machine. It was always easier to get
into register than a B1 machine so suited to
shorter runs. Once a B1 press was in regis-
ter, it would make sense to run for as long
as practical.
There was a huge pool of operators who
frankly did not need to be very good to
run the smaller machine; the format was
forgiving of errors and mistakes, either in
estimating or in running, were not hugely
expensive. And it is relatively easy to fit a
four-colour B2 press into a low cost rented
factory unit.
In the UK B2 took off during the 1980s
when an ambitious team of sales director,
finance director and production director
could raise some cash and set up shop. With a
Speedmaster or MO. At that time demand for
four-colour printing was high so running a
small printing company was not challenging,
Even before Covid-19 hit, this was changing
fast, reducing the effectiveness of a B2 press.
With the pandemic obliterating demands for
print from some sectors, the struggle will
become more intense and printers with only
a B2 press may find themselves hobbled with
a machine that cannot compete.
THERE IS LITTLE DIFFERENCE in
makeready time between a modern B1
press and B2 machine, if any at all. Waste
sheets may be slightly more expensive, but
plate costs are comparatively lower for a
larger sheet. Registration is not a problem,
nor achieving colour balance across the full
width of a B1 sheet thanks to ubiquitous on
press technology. These automated controls
mask any inexperience on the part of press
operators – Heidelberg’s latest technology
even has a standard and expert setting, like
moving from an automatic gear box into a
manual driving operation when the extra
finesse is called for.
The larger press is as easy to run as the
smaller with no real difference in makeready
times or waste. And the larger machine will
produce twice the number of sheets on a
press that is not twice the investment and
requires the same manning levels.
With shorter print runs, the smaller
format can justify itself perhaps, but a
modern B1 machine is comfortable with
an average run length of fewer than 2,000
sheets, perhaps down to 1,000 for some
work where multiple jobs can be ganged on
the sheet. The larger size makes imposition
planning for this sort of work easier. Most
online trade printers work in this way.
A B1 press will occupy a greater footprint
than the smaller machine, which may be an
issue for companies operating from smaller
premises. This is one reason why RMGT
has enjoyed great success with its 920 series
press, a machine which prints eight pages to
view on an SRA1 sheet and which is no larger
than the majority of B2 presses. And again it
is only incrementally more expensive.
And if print runs drop significantly, then
the challenge to B2 litho comes from digital
presses in this format, either inkjet from
Fuji, Komori or Konica Minolta currently in
sheetfed presses, or toner from HP Indigo,
or from rollfed toner with Xeikon or inkjet
from a range of suppliers, Ricoh, Screen,
Canon, HP and so on that are cost effective
on minimal run lengths.
The current Covid-19 crisis and the reces-
sion that is expected to follow will, like the
Lehman Brothers inflicted financial crisis
in 2008, provoke a reconsideration of how
printers respond. Ten years ago the crisis
destroyed demand for B3 litho presses as
installations of digital machines swept the
boards. The conditions are ripe for a digital
printing to become standard in B2 and for
many B2 litho printers to move into the
larger formats. Remaining with B2 litho may
not be an option.
� www.printbusiness.co.uk May/June 2020� 41
LITHO B2 PRESSES
Heidelberg was in the forefront of the
change in 2008 and as the supplier with more
B2 presses in use than any other is again on
the front end. Ryan Miles, managing direc-
tor of Heidelberg UK, knows this. “The
mid sized printers will definitely be under
higher and higher pressure. They have to
look at running costs, overheads, and can
they get funding for new investment when
they need it?”
The temptation when faced with decreas-
ing run lengths and faster turnarounds
might be to increase digital print capacity.
“But what is cheaper than litho printing?”
he asks.
“There will be a change in the mix
between litho and digital and that changes
the balance of equipment that is needed: if
you only have digital printing equipment
you can’t always compete with a company
that has litho equipment. It is a very diffi-
cult time to take the decisions that create
a sustainable and profitable business for
them. And using trade printers to handle
the longer run litho work is like a form of
subscription as you are paying for litho only
when you need it.”
HEIDELBERG WILL CONTINUE TO sell large numbers of B2 presses no doubt.
There are applications, in pharmaceutical
for example, where the format is ideal, says
Miles, and there are business models that
suit the format. But there are perhaps fewer
of them.
M Partners’ Murray Lock has enjoyed great
success with the RMGT9 series SRA1 press in
the UK. Installations have replaced B2 press in
numerous businesses. When Precision Print-
ing moved to its new factory it had already
decided on the SRA1 format instead of the B2
machines it has long used. Premier Printing
has likewise moved from the smaller format to
SRA1. The press is a similar size and invest-
ment, but delivers eight pages to view instead
of four A4 pages to view.
Companies with two B2 machines can
move to one SRA1 press with no loss of
capacity, but with reduced overheads and
manning levels. With LED UV to deliver
fully dry sheets ready for finishing and the
printer with SRA1 will be more competi-
tive than his B2 rival. It will also be more
competitive than many digital printers
with a number of machines, including B2
formats. In terms of cost per sheet, loaded
with with workflow, consumables and the all
too often ignored, maintenance and service
charges, SRA1 litho is more competitive
than digital at 500 sheets.
THIS IS WHAT NORTHEND discovered
after Drupa in 2016. Then managing direc-
tor Nigel Stubley spent more than two days
in Düsseldorf looking at ways that the Shef-
field business could go completely digital,
and called by the RMGT stand while he was
there.
He recalls: “I could not make the figures
work for any of the B2 digital presses, but
the RMGT press was different. It looks like
a B2 press rather than an SRA1 because it is
so compact.
“We checked our work and also with
paper merchants we use and both came up
with the finding that 90% of work is on SRA
sized sheets in this country.”
M Partners will create the business case
for the format based on cost per page from
using SRA1, adding in its absolute lack of
maintenance contracts and the benefits of
pro rata lower consumable and manning
costs. “It makes no sense for a printer to be
operating two B2 presses in these days,” says
Lock.
The RMGT presses are every bit as
advanced, perhaps more so. RMGT had
planned to have robots in operation at Drupa
had it taken place this year. It is an indica-
tion that automation can help keep print
competitive.
And RMGT is not ploughing a lonely
furrow. Heidelberg installed a first SRA1
format machine last year, as a replacement
for a B2 press, and Komori has sold an eight-
colour perfecting Lithrone 37 in the UK this
year.
“And that was because of the need to be
more efficient and to produce at minimum
cost,” says Komori Europe’s Peter Minis.
“Sheet size becomes relevant and we sold
the Lithrone 837 for this reason.” The sheet
format of 620x930mm allows eight A4 pages
plus a colour bar to be printed.
“And the investment is less than for a 40in
press that may only be needed for section
work. There is a clear benefit too in terms
of buying wash cloth, blankets and plates.
The slightly smaller press will also consume
less power.”
KOMORI IS PROBABLY IN A UNIQUE position: it has litho presses at 29in, 37in
and 40in, can offer the NS40 which is the
40in press with Landa’s imaging technol-
ogy and it has a B2 inkjet press. “We try
to look at the portfolio of work a customer
is producing and can offer the different
production technologies. We are almost
neutral in terms of trying to offer what is
best for customers.
“We don’t need to see one technology as
the replacement for the other. It’s an addi-
tion to the portfolio. And in recent weeks
we have seen higher traffic through our
website as printers are investigating their
next move.”
Miles at Heidelberg adds: “Each printer is
quite unique in its capabilities, staff, work-
flows and the needs of its customers. Colour
management is increasingly critical as a way
to ensure that you can deliver consistency:
there are so many factors that customers
need to really really consider.
“It is very very important that print
companies make good decisions. In 2021
if you make the wrong decision, there’s no
coming back.” n
B2 presses have been installed in smaller factories and have been the workhorse choice of the independent UK printer.
Nigel Stubley of Northend says that the figures did not work for B2 digital, but made sense tor the RMGT press.
42 May/June 2020 www.printbusiness.co.uk�
B2 PRESSES DIGITAL
COMMERCIAL COMMERCIAL PRINTERS FACE PRINTERS FACE THE DIGITAL THE DIGITAL ABYSSABYSSDIGITAL PRINTING IS THE ONLY WAY TO COPE WITH THE SURGE IN SHORT RUNS AND CHANGING WAY OF BUYING PRINT THAT WILL EMERGE FROM THE PANDEMIC PERIOD.
DIGITAL PRESS SUPPLIERS HAVE an unprecedented opportunity to convince
printers that their technology will be more
suitable for the post Covid-19 age than
offset litho. However, despite the marketing
messages that quality is now as good as litho,
or better in some instances, few have been
persuaded so far.
The step into digital printing as a
company’s major production platform is
a major risk. This was one of the findings
of research conducted by FM Future at
the behest of Ricoh last year investigating
why inkjet printing has not taken off, and
perhaps paving the way for the Japanese
company’s entry into the sheetfed sector.
Now the bigger risk may be sticking with
litho rather than taking the digital plunge.
Most printers will have experience of
digital printing but for the most part as a
supplement to the 50 tonne testament to the
quality of German or Japanese engineering.
A press weighing less than five tonnes logi-
cally does not carry the same heft. Add in
a business model that locks customers into
consumables, service and support from the
press supplier, in contrast to the printer
being free to negotiate with suppliers of
ink, plates, blankets and other consumables.
And then there is the click charge, the
relatively slow speed of digital compared
to litho, the issues with substrates and
the questions keep mounting. Only with
personalisation will people pay extra for
digital over litho. After all a printed sheet is
a printed sheet.
The trends towards shorter runs, minimal
waste, faster turnarounds that will be accel-
erated by the pandemic, however, may
make the argument for digital compelling.
None of the companies with new or exist-
ing technology in this space could have
predicted this disease and its bouleverse-
ment on the economy. Their development
cycles over the last four years should have
culminated at Drupa with introductions and
announcements.
NEVERTHELESS A WHOLE SWATHE of presses, inkjet and electrophotographic is
now coming on stream and these are aimed
not at transactional or direct mail printers,
not at book printers, not a printers produc-
ing ultra short runs and personalised print,
but at converting litho printers into full
blown digital printers.
At the head of this queue is HP Indigo,
bringing to market the 100K, a B2 format
press that includes touches from the litho
world including feeder and front lays that
improve the reliability of the press. This
has been the Achilles heel of the technol-
ogy, particularly with the introduction of
the first B2 Indigo. It is something that Alon
Bar-Shany, general manager of HP Indigo
acknowledges.”
“The 100K has consequently been
through the longest field testing programme
of any Indigo press with machines in the
world since last summer. More are going
on test before commercial shipments begin
later this year,” he says.
AS INDIGO HAS MADE A POINT OF stressing since launch in 1993, its liquid
toner technology is the closest to litho ink
in lay down and thus the printed finish.
With developments since, and especially
of inkjet, this is less true than then, but it
has established Indigo as top of the tree in
terms of print quality, at least as far as those
buying print are concerned.
At the same time that Indigo arrived on
the scene, Belgian company Xeikon was
launching its first press. It was aimed at
commercial print. In recent years Xeikon
has concentrated on labels, though is return-
ing to commercial print with the SX30000.
This is the first implementation of a new
engine that Xeikon calls Sirius. Like all its
presses, this is a web press and not limited
in the length of sheet it can print. With a
print width of 508mm, this means that it is
capable of printing a B2 sheet.
The SX30000 has five colour stations,
CMYK plus the potential for a special, a
� www.printbusiness.co.uk May/June 2020� 43
DIGITAL B2 PRESSES
white or clear toner. It runs at 30m/minute,
equivalent to 2,500 double sided B2 sheets
an hour and is priced above the cut sheet
digital presses, including B2 inkjet presses,
and below the outlay for an inkjet web press.
This places it in a “zone of disruption”.
It has a 1,200dpi resolution, equivalent
to a 240lpi litho screen. The paper is condi-
tioned through heating and cooling to ensure
that any paper entering the print engine is
consistent and receptive to the imaging
head and toner. A new fusing unit capable
of coping with the higher speed and higher
coverage levels complete the press.
THE TONER TECHNOLOGY HAS AN advantage over the water based inkjet in
enabling litho levels of ink coverage. With
inkjet there is an upper limit to the amount
of water that the substrate can absorb.
There is no upper limit with toner.
Nor is there an upper limit with UV
inkjet. This is the technology used on the
KM-1, a B2 sheetfed machine that is sold by
Konica Minolta and as the Impremia 29 by
Komori. The viscous ink is heated slightly
to enable it to pass through the nozzles, but
it sets on contact with the substrate which
means it does not run on an unfavourable
material. An LED UV lamp completes the
cure of the pinned ink.
There is just one KM-1 in the UK (and
one Komori), rather more on the Euro-
pean mainland and a growing number in
North America. The press is a foil to B1.
The most recent customer is like the first in
Europe, an online printer, where it will join
other B2 digital presses. “We are starting
to see an increasing reliance on the inter-
net for buying print,” says KM business
unit leader Jon Pritchard. And that plays to
the benefit of digital means of production:
automatic workflow, set batch numbers, fast
turnaround.
That UK customer Colourfast Financial
has the inkjet press at the heart of Getit-
printed.com, an online print operation with
an emphasis on personal gifts and items that
can more easily be produced using UV inks
than water based.
If Konica Minolta has struggled to get
installations of the press, first shown at Ipex
in 2014 as a concept machine, so too has
Komori. However, on visits to the Utrecht
showroom this the press that visitors want
to see. That interest has not yet translated
into activity, but under the changed circum-
stances it might.
Fujifilm has enjoyed greater success with
its Jetpress B2 sheetfed press, now as the
750S. It is a sheetfed machine using water
based inks which in the latest version will
print at 3,600 single sided sheets an hour.
All that have seen the press will declare
that the quality is exceptional, the problem
being that only rarely does this level of
quality command a premium. The speed of
throughput is the big issue.
Nevertheless Fujifilm has scored notable
successes with companies that would other-
wise be printing litho or on smaller format
digital presses. The first user Emmerson
Press in Kenilworth has since switched from
that Jetpress 720 to the latest 750S model.
The ability to take on shorter run work
allowed its Heidelberg press to focus on
longer runs where litho is happier.
The company avoids the platemaking, the
constant cleaning and make readies that can
be disruptive to production schedules and
stressful for operators. Fujifilm has totted
these up and created a calculator to show
which jobs of a printer’s typical portfolio will
be profitable, perhaps with a greater margin,
when printed on the the inkjet press.
As the portfolio of jobs for a typical print
shifts as a result of changed habits following
the lockdown, Fujifilm is likely to be able to
demonstrate that the Jetpress is even more
effective.
The company’s challenge in the UK is
that the standard press for a commercial
printer is a B2 press, whereas the larger B1
format is typical for a commercial printer in
Spain, Italy, France, Germany and Scandina-
via where it is easier to show the benefits of
handling fast turnaround short run work on
the smaller format.
In the UK B2 printers are already fiercely
competitive and, if successful, highly effi-
cient, meaning that the operating window
for the inkjet machine has been narrow.
However, the winds were already blowing
in Fujifilm’s favour before the accelerating
impact of the lockdown crisis.
CLOSE BEHIND FUJIFILM IN success
fun sales comes Canon. Its i300 series press
(extended recently with additional models)
is a B3 machine, which despite this has been
installed in demanding applications. Severn
is buying the first of the new generation
machines in the UK to join an existing i300
while another high profile user is Halstan
Press in Amersham. Both print full colour
books on standard litho pages and extol the
quality and convenience of inkjet. Other
users include Integrity and Latcham Direct
with a more transactional and direct mail
customer profile. Xerox aims its Baltoro
Screen’s TruepressJet 520HD is finding traction in commercial print applications following the interest stirred by installations at Bluetree.
…
44 May/June 2020 www.printbusiness.co.uk�
B2 PRESSES DIGITAL
at the same audience, partly to avoid
conflict with its iGen machines which for
Xerox remain the pinnacle of quality. The
Baltoro is charged at an ink volume rate,
not a per page click. This means that on
jobs with relatively low coverage, typical
in transactional print, the Baltoro is signifi-
cantly less expensive than the iGen. Xerox
claims that the HF ink used provides a litho
quality finish, but this is not yet tested in the
same way as Canon, Fujifilm and the other
sheetfed inkjet presses have managed.
Canon is also successful with reelfed inkjet
presses, stepping up quality at each iteration
of the technology. Severn is already a user
as is Latcham Direct. There are none yet in
a truly commercial print space, let alone a
press that has been chosen instead of a litho
press.
This is the hope that Ricoh has for the
VC70000. The first installation of this press
in the UK was made at MAMs in Leeds at
the end of last year, so it has been tricky to
evaluate its impact. However, elsewhere in
the world the press is effective at producing
litho quality print.
“THE QUALITY IS THERE AND COST wise it’s quite competitive,” says Erwin
Busselot, business innovations and solu-
tions director at Ricoh Europe. “It sits
between toner and offset, and speedwise, the
VC70000 is comparable to B2 offset.”
The challenge for both the suppliers and
printers is that a move in this direction means
adopting reel handling on paper coming in
even if a sheeter is attached to the press to
give flat sheets for finishing. This may be a
blessing in disguise as reels are generally less
expensive than folio sheets, particularly if
wrapped.
Most of the online trade printers are
investigated this kind of solution, Blue-
tree having already invested in a brace of
Screen TruepressJet 520HDs a year ago.
These companies are able to standardise on
a limited range of paper which current prac-
tice for a commercial printer may not allow.
THE RESULT CAN BE THAT commer-
cial printers become fixated on one aspect
of the technology that is not an exact match
for what they already have and dismiss it.
“They can become myopic,” Busselot adds.
“They want a sheetfed inkjet press, but will
that deliver the ability to change every paper
on every print run. That may not always be
the case.”
With workflow software like Ricoh’s
Remote Director, jobs on the same paper can
automatically be scheduled together to mini-
mise disruptive changeovers. It is more of
a psychological barrier than a real problem.
Speed is another issue. The press can
reach 150m/minute though at that rate
quality is 600x600dpi currently. At 100m/
minute the quality is 1200x600dpi which
seems to be a comfortable level of quality
and throughput says Busselot. Even 150m/
minute will work for low cost online print
applications. And he points out that the net
sheets on floor from a B2 litho press with a
succession of jobs of 2,000 sheets will be
quite low. Inkjet is unaffected by makeready.
As job runs become shorter, this discrepancy
is likely to increase.
AND THE OPTIONS THAT A commercial
printer has to move into inkjet printing will
increase. HP has announced the PageWide
T250 using a new Brilliant Ink that was to be
seen at Drupa. This is said by the company
to work on any standard offset paper and
deliver litho quality printing. If this is the
case there will inevitably be pressure on HP
Indigo, where general manager Alon Bar-
Shany says that the two are approaching the
market from different directions.
Kodak is also back in the game with a new
version of the Prosper inkjet press that has
been used in newspaper, book and direct
mail applications. The Ultra C520 uses the
higher resolution Ultrastream printhead
delivering a 1,200dpi resolution and deliv-
ering litho quality. Time will tell.
ALREADY IN THE GAME IS SCREEN which has developed a new version of
the dryer for the TruepressJet 520HD to
enable it to run high ink coverages possible
in commercial printing at 150m/minute.
Screen has built more than 1,500 print
engines of the TruepressJet family since
2006 (some sold through Ricoh), proving
the greatest depth of experience, which it is
now taking to commercial print.
The company has a number of litho
replacement projects on the go, says manag-
ing director Bui Burke “and one wants
to move ahead as soon as he can”. And he
adds: “It’s because the printer’s customer is
placing small initial orders and coming back
for repeat orders that are needed quickly. Is
the technology that you need to be produc-
tive when the order is for 10,000 units the
same that you need to be productive when
printing 100?”
There is however, an investment hurdle.
Tim Taylor, Ricoh’s global marketing direc-
tor, inkjet production solutions, Ricoh, says
that the investment in a reelfed inkjet press
with unwind, sheeter or rewind unit can be
more than £1.5 million, a significant step up
on a four-colour B2 litho press. It will take a
brave printer to take this step.
ON THE OTHER HAND OPERATOR overheads are lower as the press is inher-
ently more automated and over time the
ease of handling short run jobs digitally
may balance out the additional investment
required, especially if inline or reelfed
finishing is considered.
At book producers reelfed inkjet is now
considered standard linked to a Hunkeler or
Tecnau line able to gather, bind, and trim
books automatically.
There will also most likely need to be
investment at the front end to accept process
and deliver files to the press. This for many
printers is sorely lacking and is going to be
required whatever the output technology.
“Investment in automated workflows is
required says Taylor. “It’s something that
many commercial printers still will not have
have fully implemented.” n
…
Fujifilm’s Jetpress750S is the most successful B2 sheetfed inkjet press to date, but installations still lag behind litho press deliveries.
� www.printbusiness.co.uk May/June 2020� 45
ALON BAR-SHANY CEO INTERVIEW
INDIGO INDIGO STRENGTHENS STRENGTHENS APPEAL FOR APPEAL FOR SUPPLANTING SUPPLANTING LITHOLITHOHP INDIGO HAS BEEN DEPRIVED OF AN OPPORTUNITY TO SHOWCASE NEW PRESSES, NEW TECHNOLOGIES AND NEW WAYS THAT DIGITAL PRINTING CAN OPEN DOORS TO NEW BUSINESS, FOR COMMERCIAL PRINTERS AS WELL AS MORE SPECIALIST BUSINESSES.
ALON BAR-SHANY IS READY FOR THE CRISIS. Any crisis
will provide opportunities for those that threaten the status quo and
the general manager of HP Indigo has been head of a challenger
brand for 20 years. “The crisis will cause pain and some acceleration
of things that have already been underway,” he says. In short, the
transition away from litho and towards digital will accelerate.
The arrival of the pandemic closed down Israel and a few days
later caused the postponement of Drupa. Like so many other meet-
ings, this one is taking place remotely thanks to the magic of the
internet. The postponement of Drupa, however, will not stop the
next chapter in the evolving story of digital printing, even though
Indigo has plotted the launch of its major technologies to coincide
with the world’s largest print trade show. Four years ago HP, as the
largest exhibitor, was instrumental in changing the mind of organ-
isers to keep to the established four-year cycle rather than adopt a
triennial frequency.
This year it had planned a further series of product introductions
that would underline the shift of digital printing into a truly produc-
tive, reliable and mainstream printing technology, able to compete
with litho on all but the longest runs and largest formats. There were
plans, too, to show a nascent version of its liquid electrophotography
technology on a label press to set a new productivity mark. This will
come back a little more fully formed next year. By then a series of
new presses ought to be on the streets. “We were on track to release
new presses in the Drupa
time frame,” Bar-Shany
says. These will have the
new generation Series 5
print engine developed
for the resilience and
high productivity needed
to challenge analogue
processes.
It has repeated this time
after time. If the Indigo
technology was first shown
at Ipex in 1993, Drupa
has been its prime show-
case ever since. That culminated in the introduction of B2 digital
sheetfed printing eight years ago, updating this four years later to
1600dpi HD imaging. “Every four to six years we have introduced a
new press platform,” he says.
THE FIRST VERSION OF ANY NEW PRESS has so far been a
four-colour sheetfed press, followed by web press iterations and then
when the next generation press arrives, the now established press takes
on additional colours and effects as what was the pinnacle of produc-
tivity then becomes the platform for creative effects and flexibility. …
46 May/June 2020 www.printbusiness.co.uk�
CEO INTERVIEW ALON BAR-SHANY
This continues with the latest portfolio of
machines. The flagship press is the 100K, a
B2 sheetfed press that will lay down a serious
challenge to litho assuming it performs as
anticipated. HP Indigo cannot afford to get
this wrong, and has learned from the less
than ideal launch of the Indigo 10000 and
12000. Indigo is keen that that experience
will not be repeated. Consequently, says
Bar-Shany, the 100K has been running at
five beta sites since last summer.
“THIS IS THE LONGEST BETA programme that we have ever done,” he says.
“We are very confident that the presses are
totally right. Looking back to the introduc-
tion of the Series 4 engines when that was
a new platform, it is clear that we launched
too soon and we ought to have extended the
beta testing.”
While that caused numerous hiccups
and unsettled users, it has not stopped the
success of the press. The rise to B2 was
widely welcomed by existing users who
could now offer a larger format and sneak
some work from litho. But the vast major-
ity of these presses have been sold to pre
existing Indigo customers or those with
experience of the technology. That needs
to change in the next phase. “Today B2 is a
success, we have machines in more than 30
countries,” he adds. “The problem was that
we ramped up production a little fast.”
Along with extensive developments in
labels, these have given Indigo a broad,
diverse customer base. And, says Bar-Shany,
this is an enthusiastic customer base. “They
are very open about sharing best practice –
and providing us with tough feedback when
things are not good enough.
“Indigo users love the technology, its
quality and versatility, though sometimes do
struggle with the level of productivity and
utilisation.” This has been addressed in the
new Series 5 models.
This time around the press has been put
through its paces in different locations and
under the most demanding conditions,
including the whole of a peak season towards
the end of the year and in applications from
web to print, to photobooks. Feedback from
users has been incorporated into modifica-
tions, as it was in setting the specifications
for these machines at the outset. HP Indigo
needs the 100k to become a true alternative
to B2 litho printing.
Valuable lessons have been learned
too from the 20000 web press for flexible
packaging and the 30000 carton press. “I
underestimated the complexity of folding
cartons,” Bar-Shany says. “I thought it
would be easier than flexible packaging.
There is the range of materials, the regu-
lations, colour consistency. We went back
to improve the limitations in productivity,
media range and spot colours.
“Carton printing is about the end to end
process because the potential is there for
significant growth.”
THE 35K IS THE MODEL THAT addresses these issues, with Spotmaster to
manage the special colours that are exten-
sively used by brands and to delivery the
consistency that is essential for cartons.
There is also the 90K, a reel fed one-
side-only press that can print a B1 sheet.
Officially it is intended for wallpaper, posters
and similar commercial print work but at
least one of the beta sites is printing carton-
board with it.
With the Series 4 Indigo, PrintOS was
introduced to create the sort of remote
monitoring and feedback that is rapidly
becoming part of the swing to Industry 4.0.
The PrintOS portal allows users to extend
the functionality of the press into workflows
and applications that have a close link into
the press itself and the ecosystem around
the press. It allows HP Indigo to make small
frequent updates to the software on the press
to keep all machines at the same level and
precluding the need for engineers to make
onsite upgrades.
REMOTE MONITORING IS CRUCIAL to keep the press in optimal condition,
checking the condition of components and
supplies and alerting users when parts need
to be replaced. HP Indigo can send out engi-
neers ahead of a break down with the correct
components. In many instances users have
the training to service the machine them-
selves so that an engineer visit is only needed
for more complex issues. This is crucial to
keeping the 100k, now the flagship commer-
cial press, in operation around the clock.
“Operators need some technical skills and
some learning, but to get the levels of reli-
ability and quality you have to embrace this
way of thinking,” he says. “The 100K is a
four-colour press that can print hundreds
of different jobs a day.” It is the company’s
most litho like press to date. Paper handling
is much improved with proper front lays
to control the paper from the start of its
journey through the press. Inline calibration
is possible; a pallet of paper can be removed
without stopping the press.
“IT IS ALL BASED ON FEEDBACK from high volume printers with same day
or 24/7 turnaround,” he says. The sensors
and feedback from the press deliver the data
to create a virtuous circle of identifying and
delivering the bespoke reports that allow
for productivity improvements. Bar-Shany
explains: “We can personalise the operator’s
experience based on reports bespoke to each
operator. It’s about identifying if training is
needed to achieve best in class performance
specific to each operator: is Mark falling
behind John with some job types; is John
slower to set up other jobs?
“We can learn from that and provide
tailored training needed to achieve best in
class performance across the board.
“That needs smart algorithms and you
also have to keep the operators interested
– creating points and competitions is very
effective. Operators look forward to getting
their scores and will help each other get
them back up. Gamefication is very effective
at that.”
A key part of HP’s Drupa presence was
intended to be the the V12 with the Series
6 imaging engine a new concept of press,
using the electrophotographic technology,
The Indigo 35k is the new carton press, benefiting from the experience and feedback from the first carton specific Indigo.
…
� www.printbusiness.co.uk May/June 2020� 47
ALON BAR-SHANY CEO INTERVIEW
imaging to a transfer belt rather than drum
and with six imaging engines to be able to
print six colours in one pass, instead of
building colour up in successive rotations of
the drum and paper. The platform will add
in workflow, colour management and artifi-
cial intelligence and no doubt a measure of
robotics. “It is a totally different architecture
and delivers a dramatic jump in productiv-
ity,” he says.
Each imaging unit can address two
colours, so a 12-colour image will need two
rotations of the belt. Printing to a web is
easier and has the greater potential, offering
a real competition to flexo in label printing
and paving the way for greater incursions
into flexible packaging. The first version of
the technology will be imaging only a rela-
tively small web width. Future versions will
surely go wider, as well as faster, perhaps.
“WE WERE LOOKING FORWARD TO showing this at Drupa. And while it is not yet
in beta, the presentation would have shown
how advanced and mature it is,” Bar-Shany
adds. The press is extraordinarily stylish,
less a printing machine than something
from the pages of a science fiction novel. It
is the sort of development that shows that
HP Indigo is thinking ten years ahead. “The
development of the V12 started years ago,”
he says.
Flexible packaging is clearly the ultimate
goal. The 20000 can handle short runs and
personalisation, but rapidly loses out as runs
increase. But there is an appetite for digital
print in this sector. HP Indigo has sold 250
of the 20000 press, many printing labels and
many to one customer, Epac. “They are the
fastest growing customer that Indigo has
ever had,” Bar-Shany says. “Our volumes
in flexible packaging have grown 48%. If
we have 5% of the world market for labels,
just 0.2% of the flexible packaging market
is printed digitally. This is a sector that is
worth more than $100 million to Indigo and
is where labels was 15 years ago.”
As with cartons this will be about deliv-
ering the entire end to end solution, from
workflow to lamination. There is little
benefit in saving a day at the point of
printing if after print the lamination stage
continues to take six days.
THE V12 WILL NOT BE AVAILABLE for a few years, not even in beta until the
end of next year at the soonest. The early
announcement is to place a marker in the
consciousness of those that might invest
in such a press and for them to talk about
the potential with their customers. In the
meantime, HP Indigo will be talking with
the brands that it knows through labels and
through commercial printing that already
understand the potential of the technology
and business models it enables.
That is for the future. Immediately HP
Indigo has an under pressure commercial
print market to look after. The company’s
traditional competition, Xerox and Kodak,
at the top end for quality, are now joined by
Ricoh, Canon and Konica Minolta at a lower
price point.
THE B2 FORMAT GAVE SOME protec-
tion against this, where it comes up against
B2 inkjet presses from Fujifilm and Konica
Minolta currently, and potentially from a
range of others.
If Bar-Shany is overly concerned, he
doesn’t sound it. “Inkjet is getting a lot of
attention an it definitely has its place, but
we have the advantage when it comes to
high colour coverage and being able to offer
special inks. These are things that inkjet
cannot do well.
“There are also different flavours of
inkjet, on sheet or from the roll, UV and
water based. HP has deep knowledge of
inkjet technology and it is a faster technol-
ogy that suits the applications where there is
a need to print faster.”
The electrophotographic technology is
more versatile in terms of substrates and
the applications that need this flexibility.
“The big opportunities for inkjet is more
about taking pages from analogue. We have
advantages in variable data printing, secu-
rity printing, and there is a lot of growth or
customers producing personalised children’s
books and photo albums that are impossible
for offset litho.
“Customers want to move to Indigo
to exploit new business applications and
models.”
This is going to be the appeal for commer-
cial printers that have been under pressure
even before the lockdown and changes that
must follow, through even shorter print
runs and faster turnarounds, where tens
of makereadies a day become hundreds of
makereadies each day.
“LOOKING BACK OVER 20 YEARS the
trends are clear,” says Bar-Shany. “However,
many printers live from month to month
rather than looking at their business from
five months out.
“The current crisis is forcing change and
inevitably you will be losing certain people.
The question has to be do you go back or do
you drive a bigger change?” n
Alon Bar-Shany explains what visitors would see at a previous Drupa. This did not happen in 2020, with the show’s postponement to 2021.
48 May/June 2020 www.printbusiness.co.uk�
PROFILE MERCURY PRINT PRODUCTIONS
MERCURY ORBITS MERCURY ORBITS END TO END END TO END AUTOMATIONAUTOMATIONMERCURY PRINT PRODUCTIONS IS ON A JOURNEY TOWARDS FULL END TO END AUTOMATION, COMBINING INVESTMENT IN KODAK INKJET, LANDA NANOGRAPHY AND WEB OFFSET PRESSES TOWARDS A FLEXIBLE FUTURE.
MERCURY PRINT PRODUCTIONS is one of the more successful print busi-
nesses in the US, building on a programme
of continuous investment that has given it
the largest line up of Kodak Prosper inkjet
presses in the world and now a 48pp Manro-
land Goss Lithoman web press.
Forty years ago the company occupied
a basement in the centre of Rochester as a
typesetting business with four staff working
at Varityper keyboards. Then the business
was managed by Valerie Mannix, growing to
a business of 60 staff and sales of $22 million
when she retired 15 years ago. Today her
son John Place is CEO running the business
alongside Christian Schamberger as presi-
dent. Today Mercury is a business with 220
staff and sales above $50 million occupying
a sprawling 35,500m2 factory on the Roch-
ester Tech Park, close to the city’s airport.
WHEN MERCURY MOVED HERE around five years ago, it replaced three
factory units, one for books, one for sheetfed
print and one used as a warehouse. “There
was a lot of inefficiency from moving work
back and forth,” says Schamberger, “so
we needed to bring it all under one roof.
Here there was lots of space, power and
water already – a manufacturing company’s
dream.” And should further floorspace be
required, there is plenty of empty space on
the site.
Mercury produces a vast array of
commercial print on cutsheet digital presses,
both iGen, Nexpress and Indigo, as well as
the Prospers. It has an eight-colour perfect-
ing Speedmaster XL106 as well as the new
Lithoman and large format inkjet. Mercury
is also the US beta site for the Landa S10P
nanographic sheetfed press, now running
perfected sheets.
IT IS HAPPY TO BE A PIONEER for new
technology, whether from Landa or before it
from local companies Kodak and Xerox. It
believes that being at the forefront of tech-
nology provides a competitive advantage
and the ability to shape the technology to its
needs which is not there once the equipment
is available commercially.
If commercial print has been the foun-
dation of the business, and continues to be
an important and growing part of the mix,
the company’s recent expansion is built on a
decision to focus on the educational publish-
ing market. The original decision to add this
focus was spurred by a 50% collapse in
commercial print volumes in the wake of the
9/11 attacks. It would focus on the educa-
tional sector producing books and teaching
materials for specialist publishers which sell
into the public education system in each of
the US states. Sales are handled directly by
Place and Schamberger, aided by an absolute
dedication to customer service. And pricing
is set so that publishers know what they are
paying.
“Digital didn’t exist for us at the point
that we decided to sell into the educational
world – we had 30 offset presses,” says Place.
The potential was there to print these digi-
tally for a faster turnaround than is possible
through sourcing from overseas. It has
meant that Mercury has printed the initial
print runs for new publications and then
been able to service the long tail element and
top up quantities for this market.
“We split the publishers between the
two of us, we have no additional sales
force for the educational side. We have set
prices so the educational side now runs
itself. We ensure that we see them at least
once a month. It’s about managing our best
customers first, no matter what.”
Unfortunately there has been a short term
hit with the closure of schools and colleges,
depressing demand for books. As lockdowns
ease and schools reopen, demand is picking
up again,
THAT JOURNEY ONLY BEGAN a decade
or so ago. When Mannix retired her son took
full control of the business and Schamberger
joined as VP operations in 2007, becoming
its president five years later.
Not everything has been a smooth success.
Schamberger explains: “In 2009 we deduced
we had to go into book of one and we looked
at the different markets before settling on
photobooks, which we saw as complimentary
to the sensibility we had in our educational
book market. We had to choose whether to
be simply a back end supplier or whether to
offer the front end as well. Consequently we
� www.printbusiness.co.uk May/June 2020� 49
MERCURY PRINT PRODUCTIONS PROFILE
created Turningpages.com and invested in
our own programming team.”
The consumer facing side did not make
the breakthrough needed and was shut
down. “We found out exactly how Google
makes its money,” says Schamberger. It
retained the skills in the back end production
and delivery and extended the development
to more traditional educational publishers
and to products other than books.
The eMerx workflow Mercury developed
in house to handle orders placed online,
has continued and now links directly into
customer systems transforming the XML
instructions received into JDF to run the
print on demand unit.
And the further development of this
is planned to be next year’s project when
a PrintVis MIS is rolled out to replace an
EFI system. EMerx will then connect into
Ariba enterprise software, to Prinergy and
to the new MIS. As this develops, files will
be received through Kodak’s InSite portal
and Prinergy Cloud, they will be processed
to create a proof and then to the digital or
litho workflows without any touch points.
Mercury is heading towards full automation.
“WE NEED TO REMOVE LABOUR and the cost of labour in all steps. The
data needs to be used to communicate with
each process and pieces of equipment,” he
adds. This includes the new Kolbus case
maker and Muller Martini perfect binder
that have been delivered this year. The idea
is that all production data will reside in the
Cloud and be available for analysis and for
use in streamlining production, through the
gradual deployment too of AI to aid sched-
uling and decision making.
“The more we automate with Prinergy
at the front end, the better for us,” says
Place. “We need to streamline as much as
possible. Within the next couple of years we
will receive all files through InSite and have
the job prepared and delivered as a proof
without anyone touching it. We are remov-
ing the need for data entry as we install new
equipment because we need to remove the
manual element across all steps. We need to
make sure the data is where it needs to be
with all machines able to communicate with
each other.”
“THERE ARE NOT MANY industries
that have been as affected by technology as
printing has,” says Schamberger. “We view
ourselves as a tech company with print as
one output channel.”
Place adds: “Fifteen years ago we started
to hire people from the Rochester Institute
of Technology as we wanted to sell into the
education world.” That policy has continued
with programmers on the team, working
in an area that owes as much to tech start
ups as to print production. At this point
the company operated a fleet of cut sheet
digital presses. It needed to invest in a more
powerful production platform. “In 2012 we
had looked at the HP T300 and then went
to see a Kodak Prosper. For a number of
reasons, we decided to go with Kodak. We
felt that the technology had greater room to
improve and that the HP was more limited.”
That certainly proved to be the case when
the move into continuous feed inkjet print-
ing proved to be anything but a smooth
transition. “There were lots of night time
discussions,” says Schamberger.
BOTH SIDES, HOWEVER, WERE committed to the success of the technol-
ogy. It has led to a strong partnership and to
Mercury becoming one of the largest digital
print operations in North America thanks
for six Kodak Prosper inkjet presses, five
Prosper 5000s and one mono-only Prosper
1000. “We are trying to achieve 70% up
time on the Prospers to get to more than 30
million impressions a month and the only
way we will do that is in partnership with
Kodak,” he continues. “The Prospers do not
like stopping.”
“WE HAD LOTS OF DEVICES UP TO the point, but the only product we had from
Kodak was a Prinergy workflow and Kodak
plates. Our digital print relationships were
with HP and Xerox,” says Schamberger.
Now as the companies have been forced to
work closely to develop the applications
that could be printed on the Prospers, the
relationship has deepened. “We are looking
forwards to using Prinergy Cloud,” he says.
“We want to be the company that Kodak
The Prospers have been instrumental in driving down costs of production with
increasing levels of automation.
…
50 May/June 2020 www.printbusiness.co.uk�
PROFILE MERCURY PRINT PRODUCTIONS
wants to work with. The more that we can
automate at the front end the better for us.”
The job mix can go from copy of one
orders in a print on demand production cell,
copies of 600pp tomes and now into longer
run books.
Place is also looking forwards to firing up
the web offset press, which had been due to
run its first job by the middle of May. “It felt
a step back to previous generation of print-
ing, but that technology has come a long
way. We have needed to offer a full service to
our customers,” he says.
There will be a move for some of the
longer run work from the Prospers to the
web press, creating more capacity for short
run and customised work. It makes sense
for the digital presses to continue with high
pagination jobs, where a job can be collated
on the run.
“INSTALLATION OF THE WEB PRESS will mean that a publisher will never have to
move a title from us again,” says Place. “We
have worked on the initial print runs and the
end of life. Now we can produce the high
volumes publishers want.”
The investment in automation will reduce
costs so that the US printer can compete if
not head for head with overseas printers then
at least come close enough that supply chain
security will outweigh a price discrepancy.
Supply chain will be a growing issue for all
manner of printers in the ‘new normal’.
There will also be a swathe of closures
from smaller less viable print busi-
nesses, continuing the consolidation that
has enabled Mercury to pick up further
commercial print work. This is equally part
of the strategic plan, with plenty of space in
the litho part of the building to accommo-
date additional presses that are part of the
strategic plan.
THE COMPANY HAS INSTALLED A Magnus Q800 platesetter to produce the 8pp
and 24pp plates that the company needs for
the litho presses. It has switched to running
Sonora plates “because we didn’t want to
deal with chemicals”. The Kodak process-
free plate was not an automatic choice.
“We tested some different plates on a head
to head basis against the Sonora to check
performance,” says Schamberger. “And
Sonora came out ahead of the competitor
by far.”
There is expansion on the display print
part of the business, focused on an Agfa
Anapurna as the core customers want single
source supply across their print needs. Like-
wise there is an expanding enclosing and
mailing operation.
THE LANDA S10P FITS IN THIS strategy.
It is not about taking work from the Prospers,
but enabling greater efficiencies on how some
products are printed. The job at the centre
of this are boxed sets of colourful reading
cards. The Landa can cope with the collation
on the fly, completely removing the need to
hand sort cards to make up the packs. The
customer gets a better job, Mercury becomes
more efficient and achieves a greater margin.
Quality is not an issue.
The company will retain the hand finish-
ing department despite the plan to automate
as much as it can. “We are a bit like Baskin
Robbins with 33 flavours of ice cream – we
do not like to say No if someone asks,” says
Place.
Covid-19 notwithstanding, the timing
of investment in the large web press could
prove ideal. Work is being returned to the
US, prompted by the country’s trade dispute
with China. Books were at one point subject
to sharp tariffs and even if these have gone,
the uncertainty remains. Publishers need
security or they will face lost sales. It also
comes as other very long book production
capacity in North America is being retired
or closed down.
THE INVESTMENT ALSO represents a
step up in revenue potential thanks to the
sheer number of pages it can print. If sales
today are around $50 million, in ten years
Mercury can reach $300 million going from
220 staff to 300 employees. “We need to ask
ourselves how we can compete as part of
global supply chains,” he says.
That will mean integration between
Mercury and its key clients, passing job
orders from an inventory system directly
to the printer and into production without
touch points.
There will be work with Kodak to exploit
the potential of artificial intelligence to group
jobs, to eliminate production bottlenecks, to
cut the waste and costs of production. The
journey from a basement in the centre of
Rochester has not finished yet. n
…
Christian Schamberger: “The data needs to be used to communicate with each process and pieces of equipment.”
John Place: “Digital didn’t exist for us at the point that we decided to sell into the educational world – we had 30 offset presses.”
The chaos of Covid-19 has taken no prisoners. The industry must now wait until next spring for the greatest print show on Earth.
A lot of the technology that was planned around the exhibition cannot wait until April and it is being released individually without the razzamatazz that it deserves.
Print Business will publish a Drupa section as a countdown to ensure these products are highlighted from now until the industry comes together in Düsseldorf next year.
Explore more…GARETH WARD lays out what was meant to happen in 2020.
Explore more at printbusiness.co.uk
The show must go on…
THE FORWARD THINKING GUIDE
TO THE NEW PRINTING WORLD
Print’s post pandemic landscape
52 May/June 2020 www.printbusiness.co.uk�
DRUPA WHAT WOULD HAVE HAPPENED
ULTRASTREAM ULTRASTREAM MOVES ON TO MOVES ON TO PROSPERPROSPERKODAK IS BACK SELLING INKJET PRESSES WITH THE INTRODUCTION OF A COMMERCIAL PRESS USING ULTRASTREAM PRINTHEADS.
KODAK EXECUTIVE CHAIRMAN Jim
Continenza has promised to “double down
on digital” and the Prosper Ultra C520 is the
first demonstration of this.
The press is a continuous feed inkjet press
running at 150m/min on a 20in web using
Kodak’s Ultrastream printheads. Under its
previous CEO Kodak had wound back devel-
opment of inkjet and especially production
of inkjet presses. The division was put up
for sale. Now Kodak has shifted up the gears,
making inkjet central to its future, and this is
the first new press since the change in policy.
The new press uses the Ultrastream
continuous inkjet printhead that was intro-
duced at Drupa four years ago as a higher
resolution development of the Stream
technology used in the Prosper presses.
Like those machines, the new press comes
in two versions, one designated Ultra P520
for publishing applications with lower ink
coverage requirements and Ultra C520 for
commercial print applications with higher
ink coverage and fitted with the additional
drying to cope with this.
The commercial version has four drying
units and the publishing machine has two
NIR units. Both are rated to print up to 60
million A4 pages a month and are cost effec-
tive at half this, says Kodak, even as fewer as
10-12 million pages a month.
Both print with the 600x1800dpi resolu-
tion Ultrastream printhead which fires water
based inks on all media that has been coated
using the inline coating module. The Ultra
C520 will print at full speed on paper from
45-270gsm; the P520 on 45-160gsm, though
at heavier weights this version may need to
slow down.
Kodak has called on its expertise in mate-
rials science as well as colour management,
prepress and workflow to build the complete
solution. Other options include post print
coating, either aqueous or UV, and a flying
splicer for the unwind and sheeter.
The latter option starts to make the tech-
nology attractive to litho printers wanting
to move into inkjet as a more productive
digital print technology than cutsheet toner,
without reducing quality or being limited in
paper choice. Quality is equivalent to 200lpi
litho print on standard coated and uncoated
papers Kodak says.
The total cost of ownership is kept low
through the price of the inks and Kodak’s
experience with previous generations of
the continuous inkjet technology. It controls
every aspect of the machine and consuma-
bles. The use of very small droplets using
nano pigments means a very thin layer of
ink, which delivers a brighter finish with
less ink used. And this also means that less
water reaches the paper and “we don’t have
any paper cockling issues as a result of excess
water” the company says.
The continuous inkjet technology is also
better for keeping nozzles open because ink
is constantly flowing, meaning that the press
does not need to be stopped to clean the
heads at regular intervals.
The Ultrastream is a simpler technology
to that in Stream printheads used in the first
generation of Prosper machines. That uses
a stream of air to deflect unwanted droplets
away from the target with different sized
droplets formed through a heat accentuator.
This accentuate remains, but unwanted ink
droplets are deflected through charge plates,
the approach used in the Versamark series
of machines. The advantage is that Ultras-
tream is simpler to build with fewer parts and
should prove to be more reliable.
The press design has been changed from
Prosper. The Ultrastream 520 is around half
the length at 15 metres long and less than
7.5 metres wide. The NIR drying unit is
installed immediately after each four colour
print section rather than in two locations on
the initial Prospers. These presses are still
available and offer speeds up to 300m/minute
Open interfaces enable the new press to
connect to third party applications whether
in digital workflow and MIS or to inline or
near line finishing.
Kodak Prinergy will be an obvious connec-
tion in one direction, to Hunkeler or Tecnau
in the other.
The Ultrastream technology is also at the
heart of the Uteco Sapphire Eco W press for
flexible packaging with other OEM custom-
ers exploring the technology for seven colour
printing. And Kodak will be developing
more machines around what is a core tech-
nology where it has advantages. n
� www.printbusiness.co.uk May/June 2020� 53
WHAT WOULD HAVE HAPPENED DRUPA
HP is Brilliant at pushing inkjet quality barrierThe�HP�PageWide�T250�HD�is�intended�to�help�the�litho�to�digital�conversion�with�higher�quality�print�with�scope�for�an�overlap�with�some�applications�previously�only�addressable�by�Indigo.HP PLANS INSTALLATIONS AT THE first customers for its T250 HD inkjet web
press in the summer, ahead of general avail-
ability next year. The press should have been
seen at Drupa alongside the Indigo presses
that HP sells.
The new inkjet press sets a new bar in
terms of print quality and media versatility
the company says and is aimed at pages that
commercial printers have printed on litho
presses until now.
The company had staged an open house
preview in San Diego, home to the T200
series machines, in March with Düssel-
dorf as the next stop. Instead it had to use
Zoom to announce the machine to a wider
audience.
The press uses an updated version of the
HDNA print head which already combines
two nozzle sizes to offer up to 2400dpi print-
ing. This has been updated to handle a new
water based ink, dubbed Brilliant Ink. This
expands the colour gamut it is possible to
print with, particularly into the red and blue
areas according to HP.
“We have sourced the best pigments from
around the word and put more pigment
to deliver the wide gamut; this is 30-50%
wider than Gracol or Fogra,” says HP
worldwide product manager Yale Goldis.
HP does not specify which Fogra profile is
referred to as the press will print on coated
and uncoated media without the need for
application of a primer across the web.
Instead HP has reverted to the Optimizer
idea that was used in the first T300 when an
additional line of printheads was used to lay
down a bonding solution to optimise contact
between the ink and the substrate beneath.
On later models it has applied an overall
priming coat which can alter the look and
feel of the paper. The new inks achieve the
same or higher levels of gloss than the paper
itself. Says Goldis: “The T250 HD can print
on a wide variety of coated and uncoated
papers, even those that were developed for
offset inks and not intended to cope with
waterbased inks.”
There is an option of fitting a Harris
and Bruno post print coater, offering either
aqueous coating only or a choice between
aqueous and UV. Both coatings are supplied
through the same fast change ExcelCoat
ZRW unit. Likewise flying splice changeover
and a range of inline finishing connections
are optional.
What is also included is Colour Vision
and spectrophotometer to ensure consist-
ency between jobs, between presses and on
repeat jobs. HP provides six days of train-
ing on installation split into a day of theory,
two initial hands on days and three days of
higher level training to help operators to take
advantage of the improved colour quality
and consistency the T250 HD is capable of.
This is needed for HP to tackle commer-
cial print applications. As a 560mm wide
machine, it will print the equivalent of a
B2 sheet, double sided at the equivalent
of 4,000 sheets an hour, running at 152m/
minute.
This is halved for high quality mode when
the smaller nozzles of the HDNA head are
deployed to smooth out some of the grada-
tions that can be noticeable on higher quality
work.
HP is not talking about any limits for ink
coverage or area coverage for this style of
work, though samples shown during the
launch webinar show full coverage catalogue
pages, printed on 115gsm UPM Finesse,
one of the latest papers to achieve ColorPro
status as an approved paper for the digital
press.
This is the sort of work it is aiming at. It
reckons that commercial print applications
are growing 18% a year, faster than publish-
ing (12%) and direct mail (14%), albeit
from a lower starting point. Overall there
has been a 60% increase in page volumes
printed on HP inkjet presses since Drupa
2016.
The Brilliant ink and adapted printhead
should help that growth, the company
believes. Users of the standard T200 series
machines are able to upgrade to the T250
specification.
The combination of printhead and ink
will also be made available on the T300 and
T400 platforms at some point, perhaps after
Drupa 2021. n
54 May/June 2020 www.printbusiness.co.uk�
DRUPA WHAT WOULD HAVE HAPPENED
Canon adds to sheetfed inkjet choiceCanon�planned�to�make�the�next�version�of�its�sheetfed�inkjet�press,�the�iX3200,�the�centrepiece�of�its�presence�at�Drupa.
CANON IS INTRODUCING A VERSION of its cutsheet inkjet press that it believes
can take on all commercial print jobs, up to
10 million pages a month.
The VarioPrint iX3200 was due
for launch at Drupa, but with the
postponement of the show, Canon
has pressed ahead with announcing
the new model rather than wait nine
months to the revised dates for the
exhibition. It has already shown
the press in late prototype form
at an open house in Venlo several
weeks ago and has identified the
first beta user, who will receive
the press in the next few weeks,
coronavirus permitting.
The press follows the same design as
the i300 which established a new mark
for cutsheet inkjet printing in direct mail,
transnational and book printing where
ink coverage is limited and the appeal had
been to increase output over Canon’s toner
machines. The same strategy applies to the
next machine in the portfolio, but with the
ability to print higher coverage jobs.
This is the result of a combination of
new inks, iQuarius quality monitoring,
ColorGrip priming fluid and a new drying
systems. Much of this has been proven on
the ProStream continuous feed inkjet press.
The same Kyocera 1200dpi printheads are
used along with ColorGrip to provide a
consistent surface for the inks to adhere to,
expanding the range of substrates that the
i300 could address.
Pigment particles are encased in a
polymer shell and suspended in water. The
inks are dried by passing the sheet around a
h e a t e d
drum to remove
water and dry the ink,
followed by a hot air section to
melt the polymer shell and fix the ink
to the surface of the paper. A third step is
a cooling section to bring the paper back to
ambient temperature.
This allows the press to cope with coated
papers to 350gsm at the rated speed of 9,000
sheets an hour simplex, to give a theoretical
production rate of 5 million sheets a month.
In order to achieve this, a printer would
need to be operating for more than 20 hours
a day during the month.
The press is offered with four paper bins
each able to hold 4,500 sheets of 80gsm to
give a capacity of 13,500. Each bin has four
trays able to hold different substrates and
weights with a conditioning unit to ensure
paper entering the press is in a consistent
condition, flat and with a consistent gap
to the sheet ahead. Any sheets that do not
conform can be rejected.
The first step is printing the ColorGrip
conditioning fluid using a 600dpi printhead
to reach only the part of the sheet that will
be printed. The print area
has three printheads per
colour to print across the
350mm sheet. A capping
station is used when
not printing to keep
the print heads in ideal
condition.
It prints with 2pl or 5pl drop-
lets, with quality systems to
monitor nozzle performance
and make adjustments on
the fly, using a neighbouring
nozzle when one is blocked,
for example. Droplet size and position
is also checked and adjusted automatically
to minimise down time. A cleaning routine
every three-and-a-half hours of opera-
tion keeps the printheads in top condition
without operator intervention.
The company will introduce the new
press with options of going to flat sheet
delivery or to inline finishing.
Canon hopes to appeal to customers who
have reached the production limit of its cut
sheet toner presses as well as to printers using
other technologies wanting to stay with the
SRA3 format with increased capacity and
an uptime that Canon says has reached more
than 90% on the existing i300.
The company has sold more than 250 of
these machines worldwide along with the
entry level iX2100. These will continue as
they are targeted at a different sector of the
market. The first customers for this press
have already been announced and include
Severn in the UK which will add to an
iX2100 version to its Canon Colorstream
3900 and i300. n
� www.printbusiness.co.uk May/June 2020� 55
WHAT WOULD HAVE HAPPENED DRUPA
Screen adds Screen adds drying for inkjet drying for inkjet performanceperformance
SCREEN IS ADDING TWO NEW models
to the TruepressJet 520HD reelfed inkjet
press portfolio.
Screen now has four models in the range,
from a high speed mono only press for books
to high quality printing capable of matching
litho quality and the output per hour of a
B2 sheetfed press. All are using the advanced
SC inks which were introduced at Drupa in
2018 and can print on standard offset papers
without pretreatment or coating. This tech-
nology has ended the problem of adherence
of the water based ink on coated papers.
Now the innovations are to be found in
drying. This is a key difference between the
machines in the range.
The TPJ 520HD mono is a black only
press which requires no thermal drying
system. Instead it uses a compact Near Infra
Red unit which uses radiated energy to drive
off water in the ink and which has no impact
on the temperature of the paper. It is a
highly energy efficient approach and a space
saving solution. There is also no lengthy heat
up period before the press can be used in the
morning or after a break.
The press addresses the need to print on
litho papers, say GPrint or Arctic Silk, that
have been difficult to print digitally. Now
a publisher can run the same paper during
the initial order phase of a new title print-
ing digitally, though the bulk offset phase
and again on the same paper when running a
print on demand model.
The flagship press is now the TPJ520HD-
AD (Advanced Dryer) model which uses a
new drying unit, using a combination of
small heated rollers surrounding a larger
heat drum along a paper path that winds
between the different rollers. This delivers
more drying power than is currently possi-
ble with NIR and so means that the press
can run at 150m/min and with higher ink
coverage than the standard TPJ520HD.
This model is limited to 50m/min using
a combination of a heated drum and hot air
drying. The TPJ520HD+ includes a NIR
drying unit and supports speed to 100m/min
at 1200x600dpi on coated papers. This was
introduced at Hunkeler Innovation Days in
2019.
The TPJ520HD-AD takes throughput to
150m/min on coated papers with an imaging
resolution of 600x600dpi. All three models
will operate at this speed on inkjet approved
papers.
As well as the SC ink, which has a gamut
that is almost a perfect match for offset litho
inks, Screen’s long prepress experience is
called on for colour management and the
scanning inspection systems that feedback
into dynamic nozzle alignment, pinpoint
registration and ease of operation.
The press uses piezo printheads with
four levels of grayscale which are under
the control for ink optimisation that calcu-
lates the minimal amount of ink used in
each colour. For spot colours, the choice is
made about the closest match from samples
printed on a chart. The values for that
colour and substrate are locked in and can
be recalled instantly when printing the same
spot colour in future.
Since the TP520 was introduced in 2006,
some 1,500 print engines have been
installed, either as Screen presses or badged
by an OEM.
Drupa was planned as the launch for
a second significant upgrade for Screen.
This are new versions of the L350UV label
press, with the SAI model printing with
low migration inks and the Z model print-
ing at 80m/min maximum. As with the
commercial presses, the label machines
cover the requirements of any printer from
the E level offering a 50m/min throughput
when running CMYK and slowing to 30m/
minute running with white; the S model as
the standard machine in four or six colours
(Screen has added a gamut extending blue
to the ink choice) running at 60m/min and
50m/min when printing white.
The company has notched 170 installa-
tion of the label press and is now pushing
further into packaging, with announce-
ments of a press for flexible packaging print
using water based inks, a press for single
pass corrugated production and an offer for
carton printers.
The PacJet FL830 is expected to be avail-
able from March next year. It will print on
an 830mm wide web at 75m/minute with
food safe CMYK and white inks. The initial
availability will be printing on PET and
OPP media with runs at 4,000 metres or
less. Further substrates will be added. n
Screen is upgrading its inkjet web presses for commercial print with more powerful dryers to meet demanding applications and boost speed.
56 May/June 2020 www.printbusiness.co.uk�
DRUPA WHAT WOULD HAVE HAPPENED
Sirius signals Xeikon’s return to commercialXeikon�has�developed�a�technology�platform�to�appeal�to�commercial�printers�that�need�higher�productivity�in�digital�printing.
XEIKON IS RETURNING TO commer-
cial print with the introduction of its Sirius
platform, developed to provide the extra
productivity needed by book, direct mail and
commercial printers.
The aim had been to introduce the first
Sirius machine, the SX30000, a 520mm four-
or five-colour press running at 30m/min at
Drupa. Instead the company has brought
forward the announcement rather than wait
for the rescheduled event next year. The
first installations are slated for later this year
following extensive beta testing.
The Sirius platform uses a new style of
toner and comes with improved quality
controls, internal systems aimed at consistent
quality and the versatility to handle a wide
range of substrates thanks to conditioning
and fusing technology.
But rather than taking on high speed
inkjet presses, Xeikon positions the new
press as “complementary to high speed water
based inkjet”, according to market segment
manager Dimitri Van Gaever “where more
quality is required, where wider substrate
versatility is required”. The machine will
run on 40gsm stock, thinner paper than any
water based inkjet press can easily use.
The higher productivity, like a similar
step in its single sided label presses, will suck
up work from several other toner machines,
consolidating a machine park into fewer
machines to look after, and by implication
enables growing companies to cope with
growth without investing in more print
machinery.
And with a print speed of 2,500 double-
sided B2 sheets an hour, it
would allow commercial
printers to move to a more
productive digital press where they
might not have been able to justify the cost
of doing so.
Xeikon is not naming a price as yet,
configuration and territory will deter-
mine the local price. Where it scores for a
commercial printer is in being able to print
a B2 or longer sheet which can be finished
on equipment that is likely to be present. It
is being positioned as more expensive than a
B2 sheetfed press, but less than the majority
of reelfed inkjet machines.
The company’s presence in commercial
printing has been limited to the 18m/minute
9880 having pulled out development of its
Trillium liquid toner technology. Part of the
issue with this machine was a built up of heat
inside the press when running at speed which
had a negative impact on quality.
While the SX30000 is not running at the
same speeds, Xeikon has addressed the heat
issue with water cooled chill rollers in the
press to prepare the paper for printing. The
fusing unit uses radiant heaters rather than a
ceramic drum. This is far more responsive,
heating and cooling rapidly which is an issue
for ceramic coated drums. The new approach
is designed to last for the life of the press.
The machine uses a 1200x3600dpi LED
imaging bar. A conditioning and quality
assessment system will make any adjust-
ments on the fly to keep colour consistency.
Cameras monitor small print marks to
manage register with an on board spectro-
photometer is used to
manage colour. Xeikon calls this
cruise control for the operators. The plat-
form uses a new fully recyclable toner with
a faster fusing system to cope with the print
speed. This has no VOCs.
It will print to 350sgm with no loss of
throughput and thanks to the conditioning
unit will cope with poorer quality papers
down to 40gsm for direct mail and book
applications where higher colour coverage is
needed than suits most inkjet printing.
“Xeikon believes in the value that dry
toner brings to the graphic arts segment,
especially for high coverage, high quality in
books, general commercial print and direct
mail and because of its versatility into retail
point of sales and security print segments,”
says Van Geaver.
In recent years Xeikon has been concen-
trating on the labels and now flexible
packaging opportunities. It has offered 30m/
min throughput in labels with the CX3
Cheetah technology and has introduced
inkjet narrow web printing alongside toner.
Now with the same 1200x3600dpi imaging
head across different width, it has come up
with Cheetah 2.0 “Xeikon’s future platform
for the label industry”. The first implemen-
tation is the CX300 which replaces the CX3.
Like Sirius, a beta has been identified though
not yet named. n
THANK YOU.THANK YOU.
THE MAGAZINE FOR FORWARD THINKING PRINTING
Go to PrintBusiness.co.uk and look under the Information menu or bit.ly/2IlJxSS.
It’s a struggle right now. No one understands that more than us.
These last few months have sent shock waves through our industry and none of us know how it is going to pan out.
Print has weathered some storms, especially in this millennium, but it has come through. Because there is nothing stronger than print.
That is why we will continue publishing in print. And it is down to those who continue to support us with advertising and those who subscribe that we are able to do so. We salute you.
58 May/June 2020 www.printbusiness.co.uk�
LARGE FORMAT INFORMATION/TECHNOLOGY
SwissQPrint opens doors for business in UKSWISSQPRINT IS UP AND running in the UK despite the
disruption caused by the Covid-
19 pandemic.
The company has opened
offices and a showroom in
Bracknell, though managing
director Erskine Stewart says it
will be some time before visitors
can be welcomed.
“We wanted to be staging a
series of open days as well as to
celebrate the opening, but that
will have to wait until business
gets back to normal,” he says.
The official transition from
Spandex to the direct opera-
tion was completed with
SwissQPrint UK shipping its
first parts to the UK users and
taking its first calls on 1 May.
The company will manage
sales and service from the
office.
The large demonstration area
houses a Nyala 3 flatbed printer
and the new Karibu roll to roll
printer. This will be a focus of
the new operation.
Stewart heads a team that
has sales led by Ian Maxfield in
the north and Steve Pridham
in the south. Simon Averell is
service manager and Keith Apps
as service technician. They are
being joined by Jenny Williams
as operations coordinator and
Annamaria Horvath as applica-
tions engineer responsible for
the training centre, application
support and the sampling service.
They comprise the core team,
says Stewart. All have been
trained in Switzerland to hit the
ground running.
“SwissQPrint will provide
direct, comprehensive and fast
service to the UK market while
development and production
remain in Switzerland.
“The UK is a very important
market for SwissQPrint. Our
mission is to continue to provide
our customers with ongoing
expert service for them to get
the best out of their equip-
ment while at the same time
growing our market share in
the commercial printing arena.
We will also be increasing our
focus on the packaging, special-
ist print and industrial sectors
where I believe we can be
extremely successful.”
The SwissQPrint flatbed
machines are not the cheap-
est, but are among the best
thought out and best engineered
available.
It was this Swiss engineer-
ing and design that appealed
to Stewart. “I worked with
SwissQPrint in a previous busi-
ness. Their team, product and
innovation is excellent, with a
high degree of transparency
and integrity in the way they
operate. I have always had
great trust and admiration for
what they bring to the market.
This is a great opportunity for
SwissQPrint.”
UK team photo for SwissQPrint was taken before the whole squad had been assembled.
Canon�builds�wallpaper�offerCANON HAS COMBINED its Colorado UV gel inkjet printer
with a Fotoba XLD 170WP and
REW 162 rewinder to create
the UV gel Wallpaper factory.
This will print and rewind wall-
paper rolls ready for customer
shipment.
The UV gel inks are certi-
fied to Greenguard Gold for safe
indoor use. The wallpapers can
be produced with what Canon
calls a velvety matte finish.
“Our customers repeatedly tell
us that our UV gel technology
is enabling them to explore
new growth opportunities in
the interior decoration market.
That’s why we’ve developed the
UV gel Wallpaper Factory,” says
Dirk Brouns, VP large format
graphics at Canon production
printing.
Mimaki�goes�large�in�3DMIMAKI IS AIMING TO become big in 3D printing,
marketing the Massivit 3D
printer through its dealer and
distributor channels.
EMEA sales manager Ronald
Van Den Broek explains: “It will
go out through the same distri-
bution network that handles
other Mimaki products.” The
difference is one of cost. The 3D
FF is expected to be available for
around €400,000, compared to
some of the Mimaki low solvent
and LED UV roll fed large
format printers which have been
an entry level printer for many
businesses.
Mimaki’s printers are not
confined to the entry level,
with powerful textile printing
machines, 3.2 and 5 metre wide
printers and a growing portfolio
of flatbed machines, for both
graphic arts and promotional
products. The next logical
opportunity is 3D and Mimaki
has already established smaller
high precision 3D printers,
but this machine has more in
common with display print than
additive manufacturing.
“In 3D there are two bottle-
necks, production speed and
cost,” he says. The new machine
addresses the speed issue. A full
1.8 metre tall object is printed in
seven hours. And that product
is unlike the precision printed
objects related to engineering
and prototyping typical of the
3D printing sector. “These are
very much related to the signage
and graphics sector,” says Van
Den Broek. “Objects that
would have been outsourced by
an exhibition stand provider to a
model maker or artist.
“We can see an added value
for our customers. We have
known the sign and graphics
market over the last two decades
as we have been selling into that
sector.” n
Mimaki says that the very large format inkjet printers sits nicely alongside 2D digital presses.
� www.printbusiness.co.uk May/June 2020� 59
TRADE SERVICES OUTSOURCING
Cimpress receives venture capital backingCIMPRESS HAS RECEIVED an investment of $300 million
from Apollo Global Manage-
ment, a private equity provider
that has been active since the
pandemic struck and lockdown
has slowed business activity.
Cimpress, with a focus on the
small business sector that has
been hardest hit, has been hit
hard itself by the lockdowns in
various countries around the
world. Until the end of Febru-
ary, the company says it was on
course to meet projections, with
sales up slightly on the previous
year.
But March ended with sales
10% lower than the previous
year and at the end of April the
company was tracking around
40% lower, though it points out
that the impact varies according
to country and by product. In
preliminary figures for the first
three months of the year (Q3 in
the Cimpress financial year), sales
were $598 million, down 10%.
The immediate action has
been to slash advertising,
furlough staff where possible
and close some facilities in order
to save cash. It has also imposed
changes to working practices to
keep staff safe, ranging from
deep cleans of facilities, moni-
toring of temperatures, home
working and the compulsory
wearing of face masks or shields
while at work. This action will
save $140 million over the year.
But it has not been enough.
The company warns that it
“expects to experience cash
outflows from working capital
as revenue declines”. In short
it will be trading at a loss and
drawing on a working cash pile
that stood at $437 million. The
loss for the quarter is put at $88
million following the inclusion
of $101 million of impairment
charges.
The money from Apollo will
be used to part pay back a loan,
so is among a number of meas-
ures to reduce outgoings. The
company has also sold its stake
in online textile design site Vida
back to the management team,
just two years after taking it on.
Its core online print and mass
customisation business is sound,
the company says.
CEO Robert Keane says: “We
have positioned Cimpress to
stay on offense during and after
this pandemic by taking actions
that allow us to continue to fund
key projects that we believe will
benefit our customers and long
term shareholders.
“Even though deep economic
recessions are painful, they also
create opportunities and accel-
erate competitive advantages for
companies with strong business
models that focus on execu-
tion, invest in key projects,
and improve customer value.
Our recent actions ensure that
Cimpress remains financially
robust during these uncertain
times so that we can do exactly
that.”
Robert Keane wants Cimpress to emerge stronger after this crisis.
Grafenia�gets�a�jump�on�facemasksGRAFENIA LAUNCHED a
website selling protective facial
masks, and had to take it down
as the Animasks sites was almost
immediately swamped.
The site was back up and
running on more robust servers
just as quickly.
The company is normally in
good business at this time of
year, producing materials for
exhibitions, which has dried
up. “Even before the lockdown,
events were being cancelled,”
says CEO Peter Gunning, “so
we were seeing the effects before
the lockdown came and started
thinking what we might do.
“We could do the social
distancing signage and floor
graphics and someone in
the team suggested making
personal protective equipment.
If we were to do something for
surgeries and hospitals, it would
need to be certified. Then we
came across facegaitors.”
These are masks worn by
people, not to protect them-
selves from catching Covid-19,
but to protect others from the
coughs, sneezes and infection
from the wearer.
“It’s better for you to cover
your face with a scarf and help
to slow the spread of the disease
and to protect others,” says
Gunning.
The facegaitor website has a
full explanation of the benefits
of mask wearing, something
that is being mooted as a means
to allow the lockdown to be
lifted.
It is not unusual in Japan,
China and other parts of Asia
for people to be wearing masks
if they have a cold. It also has a
pattern to download for people
to make their own mask.
Grafenia has gone a stage
further by designing a number
of animal styles to be sold
through a website and to be
manufactured at its Manches-
ter factory. “We came up with
Animasks to make the situation
a bit more human. We launched
it on Thursday and had so much
traffic that we had to move the
website. And on Friday we
started shipping,” he says. The
company needed to check the
specification of the inks and
the materials it has chosen to
use, washing the masks at 60ºC
before they are sent out.
FlyerAlarm�adds�anitmicrobial�coatingGERMAN ONLINE PRINT giant FlyerAlarm has added
the option of an antimicrobial
coating to its more popular
printed products.
While not promoted as
offering protection against
a coronavirus, the coating
will protect against bacterial
infection.
The initial range includes
flyers, folders, leaflets and busi-
ness cards with brochures and
magazines expected to be added
in the near future. n
Grafenia has produced face masks as PPE.
60 May/June 2020 www.printbusiness.co.uk�
COVER STORY PROFILEPAPER INFORMATION/TECHNOLOGY
Antalis secures safety with Japanese dealANTALIS HAS FOUND A safe harbour in Kokusai Pulp
and Paper, one of Japan’s largest
paper groups with ambitions for
global expansion.
Antalis has been frozen since
major shareholder Sequana
became bankrupt in May last
year. It has been seeking a buyer
since.
Unsurprisingly, the deal has
been welcomed. “Antalis, its
management and employees are
very pleased with this combi-
nation with KPP, which will
allow it to open a new chapter
in its international evolution.
It will provide Antalis with the
necessary means to support its
development and strengthen its
market position,” says Hervé
Poncin, Antalis CEO.
KPP has already grown into
China and elsewhere in Asia,
acquiring two merchants in
Australia last year and with
operations in North America.
But until now has had no activ-
ity in Europe.
It creates a group with annual
sales of €5.3 billion and selling
3.3 million tonnes of paper.
It also collects more than 1.5
million tonnes of paper a year
for recycling.
The deal adds the largest
paper merchanting group
outside the US with 4,700
employees and dealing with
115,000 customers across 39
countries from 117 locations.
Antalis will contribute sales
of €2.01 billion, down 8.6%
on 2018 and reflecting an 8%
drop in paper consumption in
Europe. Its operating profits of
€54 million (€74million) were
helped up by a strong perfor-
mance from packaging materials
and visual communications.
The deal ends a year long
search by Antalis to find new
shareholders able to support the
business through transition as
conventional paper shipments
fall, while packaging and large
format materials increase.
The deal will be structured in
two parts. Firstly, Kokusai has
agreed to buy the shareholding
held by Sequana and BPIFrance
Participations, amounting to
the vast majority of the shares
in the business. It will pay 0.10
euro for each Sequana owned
share, amounting to 75.2% of
the business and 0.40 euro for
the 8.2% Bpifrance Participants
holds. It will then issue a tender
offer for the remaining shares of
€0.73/share.
At the same time, €100 million
of the company’s debt is being
refinanced through Mizhou
Bank with the remainder of
the debt being written off. At
the end of last year Antalis had
€346 million net debt at the end
of 2019, increasing from €288 at
the end of 2018.
The deal means that in the
last 12 months each of the three
leading UK merchant groups
has changed hands. Premier
Paper was acquired by Japan
Pulp and Paper in July, while
Demaur Paper Media was
purchased by Harry Gould Jnr
and brother Robert in May last
year. The pair had sold their US
centred paper supply business to
Japan Pulp & Paper in 2015.
Restart�after��fireSAPPI WILL RESTART THE PM3 at its Alfeld Mill after fire
resulted in limited damage to
the paper machine, but extensive
damage to the mezzanine ceiling
and roof, requiring extensive
repairs.
The machine will begin
producing paper on 27 July, with
deliveries starting a few days
later. In the meantime, Sappi is
meeting commitments from its
Italian mills. Other machines
at the mill are undamaged and
continue to operate.
Consumers�prefer�cartonsA EUROPE WIDE SURVEY
into consumer attitudes to pack-
aging has found a preference for
fibre based packaging.
The survey, on behalf of Two
Sides, quizzed 5,900 consumers
finding paper and board is friend-
lier to the environment, easier to
recycle and they can sometimes
even compost it at home.
Jonathan Tame, managing
director of Two Sides, says:
“Packaging was placed firmly
on the agenda for consum-
ers after thought provoking
documentaries, such as David
Attenborough’s Blue Planet 2,
which demonstrated the impact
our waste is having on the
natural environment.
“Our survey shows consum-
ers around Europe recognise
paper based packaging’s envi-
ronmental qualities, but some
areas remain misunderstood,
particularly paper’s high recy-
cling rate.”
Invercote��for�IndigoINVERCOTE CREATO 380gsm double coated board
has been approved for use on
HP Indigo commercial presses,
including both the Indigo 7000
series machines and the Indigo
10000.
Iggesund, which owns the
Invercote brand, says it had
aimed to produce the thickest
material it could that would run
through the commercial print
version of the Indigo technol-
ogy. Consequently, the material
has a calliper of 457 microns.
The certification means
Creato 380 joins lower grammars
in the same range which have
already been certified by HP.
Lessebo��gets�FSC�for�recycledLESSEBO PAPER HAS received FSC certification for the
Lessebo Recycled uncoated paper
that was launched last year.
The Swedish producer
introduced the paper after
other suppliers withdrew their
uncoated recycled grades. It falls
in line with Lessebo’s environ-
mental ethos.
The paper comes in two
shades and in weights from
60gsm to 350gsm. The FSC
certification will help specifiers
select the paper when research-
ing recycled papers. n
Antalis has secured the deal that takes the world’s largest paper merchanting business into Japanese ownership.
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Revive - the definitive environmental paper for print and publishing
For further information, please contact your local sales office or visit: www.denmaur.com/revive
Revive Uncoated
A fully recycled uncoated paper that exhibits high whiteness, superb opacity and good sheet formation.
Revive Coated
Superb whiteness, ideal for the reproduction of complex high quality imagery and can process a number of finishing techniques with ease.
Revive Media
A range of lightweight and medium weight coated recycled papers designed for the magazine & publishing sectors.
Revive Natural
A range of 100% recycled papers manufactured without the use of optical bleaching agents to produce a natural look and feel.
62 May/June 2020 www.printbusiness.co.uk�
PEOPLE WHO, WHAT AND WHERE
Bird steps up to the post as Flather becomes chairmanGREG BIRD HAS STEPPED up to become managing director
of Kolbus UK, in line with plans
hatched when returning to the
business in July last year.
His promotion from deputy
managing director enables
Robert Flather to become
chairman of Kolbus UK while
remaining managing director
of subsidiary Autobox. “This
has been on the cards for a long
time,” says Flather. “The idea
is that he would become MD
just before going to Drupa. And
even without Drupa there was
no need to change that.”
It solidifies the way that the
two have been working in any
case, with Flather spending
an increasing amount of time
with Autobox, the UK company
manufacturing box making
equipment. Kolbus itself is a
sales and service organisation
for Kolbus case making tech-
nology. Its binding equipment
became part of Muller Martini
at the start of 2018 and initially
Bird took a role with the Swiss
manufacturer to assist with the
transition and integration of the
customer base.
The company has continued
to provided spares during the
lockdown period, though at a
lower level as many custom-
ers have had limited operations
themselves. People have been
working from home and are
gradually getting on the road,
with some recalled from
furlough.
Likewise, Autobox has
furloughed staff, but fewer than
expected as the company has
received orders for machines
that need to be manufactured.
“We have received orders for
machines worth six figure sums
from France and Mexico and a
smaller machine for Guatemala,”
says Flather, “and this is bring-
ing cash through the business”.
The company has also
installed a machine remotely for
a customer in Taiwan, the first
to be sold to that country since
Kolbus acquired Autobox. This
involved streamed video and
online conversations. “It was a
challenge,” Flather adds.
In the UK there is an order
related to improved hygiene
around coronavirus while CEG
Packaging in Liverpool had
installed a MultiNova box gluer
ahead of the lockdown. Manag-
ing director Colin Graham says:
“We approached Autobox as
we were finding that our gluing
department was limited in its
speed and styles. We do a lot
of diecut work here, sometimes
three-point crashlock which is a
nightmare to convert by hand.
The batches would vary each
day, so we needed something
that was quick to set, easy to use
and had a good hourly output.”
The answer was the MN400
gluer. It handles straight line
work three times faster than
the existing gluer and copes
with crashlock boxes, complet-
ing a job that Graham estimates
would have taken six to eight
hours, in less than two hours.”
Flather’s role also includes
group responsibilities which
have led to interventions in
North America and France.
Wills�returns��to�Canon
TONY WILLS HAS returned
to Canon UK & Ireland, having
worked for Xerox and the
reseller industry after originally
working for Canon in 1984. He
started his new role, document
solutions business unit director,
in April.
Wills, who has 35 years’
experience in sales and market-
ing, says, “I am delighted to be
rejoining Canon at such a pivotal
moment in the evolution of the
industry. While the current
environment is very challenging
for all, I see this as an ideal time
to look to the future.”
Yusuke Mizoguchi, senior
managing director, Canon UK
& Ireland, says: “I am confident
that Tony’s vast international
sales and marketing experience
will ensure he is able to success-
fully deliver our strategic goals
and drive growth in all areas”.
David�Cox��fills�new�roleDAVID COX HAS JOINED Kern as UK head of sales, in
a role that has been created to
help strengthen the company’s
position in the UK.
The company provides prod-
ucts and services for mailing,
packaging and digital print-
ing industries and is taking
advantage of the current trend
of online trade and increased
demand for packaging and home
deliveries.
Cox has over 20 years’ experi-
ence in sales and marketing and
will be working with a Swiss
based team.
Uli Kern, president and
MD of Kern, says: “David’s
appointment marks another
milestone in the growth of the
UK business and demonstrates
our optimism in the UK market.
David’s wealth of commercial
experience will be invaluable
in working with partners and
customers.” Cox, who joined
the company in May, says,
“Kern is renowned for its spirit
of innovation. I look forward to
taking advantage of our latest
solutions and helping drive the
next phase of the company’s
growth.” Specifically, Cox’s
role will focus on Kern’s Pack
On Time solution, which builds
custom cardboard boxes for
products on demand.
Wiseprint�takes��on�Odeh�NIDAL ODEH HAS BEEN
appointed global business
development and marketing
director for Wisprint Europe,
a new operation established by
Goss Graphic Systems, a press
supplier based in China.
Odeh originally joined Goss
Graphics when the company
merged with Manroland Web
Systems China in 2019. Goss
Graphics is now attempting
to establish itself in the global
market by expanding operations
in Australia as well as starting
Wisprint Europe. n
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