Mantra on Daly Community Impact Analysis New Gaming ...

Mantra on Daly Community Impact Analysis New Gaming Machine Licence 10 Gaming Machines June 2016

© Dickson Wohlsen Pty Ltd

Mantra on Daly Community Impact Analysis June 2016

Table of contents

1 Executive summary ............................................................................. 1

1.1 Summary of impacts ......................................................................................... 1

2 Background and setting ..................................................................... 3

2.1 Introduction ....................................................................................................... 3

2.2 Methodology ...................................................................................................... 3

2.3 Qualifications ..................................................................................................... 3

2.4 Abbreviations and terminology .......................................................................... 4

3 Mantra on Daly profile ......................................................................... 6

3.1 Introduction ....................................................................................................... 6

3.2 General information ........................................................................................... 6

3.3 Location ............................................................................................................. 6

3.4 Operations and facility mix ................................................................................ 8

3.5 Venue concept, business and operational background .................................. 10

3.6 Rationale for the application of initial 10 gaming machines ............................ 10

3.7 Section summary ............................................................................................ 11

4 Projected Budget ............................................................................... 12

4.1 Introduction ..................................................................................................... 12

4.2 Projected Operating performance ................................................................... 12

4.3 Ability to purchase gaming machines and entitlements .................................. 13

4.4 Summary ......................................................................................................... 13

5 Local community area profile ........................................................... 14

5.1 Background ..................................................................................................... 14

5.2 Delineation of the local community area ......................................................... 16

5.3 Demographic analysis ..................................................................................... 16

5.4 SEIFA analysis ................................................................................................ 27

5.5 Crime profile .................................................................................................... 29

5.6 Section summary ............................................................................................ 31

6 Industry, economy, business and tourism profile .......................... 33

6.1 Introduction ..................................................................................................... 33

6.2 Business profile ............................................................................................... 33

6.3 Tourism and accommodation profile ............................................................... 35

6.4 Section summary ............................................................................................ 38

7 Community consultation .................................................................. 39

7.1 Introduction ..................................................................................................... 39

7.2 Community representatives ............................................................................ 39

7.3 Interview responses ........................................................................................ 40


8 Local area considerations ................................................................ 42

8.1 Introduction ..................................................................................................... 42

8.2 Problem gambling or potential for problem gambling ...................................... 42

8.3 Gaming sensitive sites .................................................................................... 43

8.4 Accessibility of gaming machines and gaming machine sites ......................... 46

8.5 Expenditure on gaming machines for the LCA and surrounding areas ........... 48

8.6 Compatibility with amenity or character .......................................................... 49

8.7 Section summary ............................................................................................ 50

9 Responsible delivery of machine gaming ....................................... 52

9.1 Introduction ..................................................................................................... 52

9.2 Policy framework ............................................................................................. 52

9.3 Responsible Service of Alcohol ....................................................................... 52

9.4 Code of practice for responsible gaming ......................................................... 52

9.5 Gaming machine rules .................................................................................... 53

9.6 Provision of information ................................................................................... 54

9.7 Interaction with customers and the community ............................................... 54

9.8 Financial transactions ..................................................................................... 55

9.9 Advertising and promotions ............................................................................. 55

10 Population and gaming projections ................................................. 57

10.1 Introduction ..................................................................................................... 57

10.2 Population projections ..................................................................................... 57

10.3 Projected gaming machine density ................................................................. 59

10.4 Indicative operating forecasts ......................................................................... 60

10.5 Projected community contributions ................................................................. 61

11 Net impacts ........................................................................................ 62

12 Disclaimer and statement of independence .................................... 63

12.1 Warranties and disclaimer ............................................................................... 63

12.2 Statement of independence ............................................................................ 63

13 Bibliography ...................................................................................... 64


Table of figures Figure 1-1 Summary of impacts ...................................................................................... 1

Figure 2-1 Abbreviations ................................................................................................. 4

Figure 3-1 Applicant information ..................................................................................... 6

Figure 3-2 MOD location appraisal ................................................................................. 6

Figure 3-3 Operations and facility mix ............................................................................. 8

Figure 3-4 MOD floor layout ............................................................................................ 8

Figure 3-5 MOD floor space distribution ......................................................................... 9

Figure 3-6 Venue profile section summary ................................................................... 11

Figure 4-1 Projected trading revenue YE June 2018- 2021 .......................................... 12

Figure 4-2 Estimated capital costs associated with installation of initial machines ....... 13

Figure 4-3 Financial analysis summary ......................................................................... 13

Figure 5-1 Darwin waterfront precinct concept plans .................................................... 15

Figure 5-2 Defined LCA – SA2s .................................................................................... 16

Figure 5-3 Map of LCA and LGA................................................................................... 16

Figure 5-4 Population breakdown and density .............................................................. 17

Figure 5-5 Population age profile .................................................................................. 18

Figure 5-6 Country of birth ............................................................................................ 19

Figure 5-7 Indigenous status as a percentage of total population ................................ 20

Figure 5-8 Highest educational qualification attainment ............................................... 20

Figure 5-9 Occupational profile ..................................................................................... 21

Figure 5-10 Weekly individual income distribution ........................................................ 22

Figure 5-11 Household weekly income ......................................................................... 22

Figure 5-12 Unemployment rate for the LCA, LGA and Territory benchmark areas ..... 23

Figure 5-13 Unemployment trends for the LCA and LGA Dec-10 to Mar-16 ................ 24

Figure 5-14 Household ownership as a percentage of total housing ............................ 24

Figure 5-15 Territory housing ........................................................................................ 25

Figure 5-16 Housing - monthly repayments .................................................................. 26

Figure 5-17 Weekly rental payments ............................................................................ 26

Figure 5-18 SEIFA overlay at 3km ................................................................................ 27

Figure 5-19 SEIFA scores ............................................................................................. 28

Figure 5-20 Darwin police boundary compared with Darwin LGA ................................ 29

Figure 5-21 Offences against the person per 100,000 persons .................................... 30

Figure 5-22 Assaults breakdown offences per 100,000 persons .................................. 30

Figure 5-23 Property offences per 100,000 persons ..................................................... 31

Figure 5-24 Population and demographic summary ..................................................... 31

Figure 6-1 Business profile of LCA against Territory benchmark .................................. 33

Figure 6-2 Housing sales information for Darwin LGA and NT ..................................... 34

Figure 6-3 Place of usual residence ............................................................................. 35

Figure 6-4 Tourism Research Australia (TRA) Darwin and surrounds region ............... 36


Figure 6-5 Visitation purpose to the Darwin region – 2013/14 ...................................... 36

Figure 6-6 Tourism visitation in Darwin and the Surrounds .......................................... 37

Figure 6-7 Industry, economy, businesses and tourism summary ................................ 38

Figure 7-1 Contacted community representatives (Completed) .................................... 39

Figure 7-2 Community representatives summary ......................................................... 40

Figure 8-1 Sites of public congregation......................................................................... 43

Figure 8-2 Sensitive sites within 200m of MOD ............................................................ 45

Figure 8-3 Gaming venues within 1km .......................................................................... 46

Figure 8-4 Licenced gaming venues in the LCA as of April 2015 ................................. 47

Figure 8-5 Gaming demand characteristics .................................................................. 48

Figure 8-6 Commercial vs Residential .......................................................................... 50

Figure 8-7 Industry, economy, businesses and tourism summary ................................ 50

Figure 10-1 Projected population growth at five yearly intervals ................................... 57

Figure 10-2 LCA age bracket population projections – 2026 ........................................ 58

Figure 10-3 Projected gaming density .......................................................................... 59

Figure 10-4 Indicative projected results with initial machines 2018 - 2021 ................... 60

Figure 10-5 Indicative projected community benefits 2017 - 2021 ................................ 61


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1 Executive summary

1.1 Summary of impacts The following table provides navigation to the report highlighting the key assessment points regarding social and economic impacts for the venue Mantra on Daly (MOD), for initial gaming machines.

Figure 1-1 Summary of impacts

Area of examination Factors Section

Social impacts

Gaming sensitive sites » Although MOD is located in a CBD location,

there is only one sensitive site within 200m of the venue – the Mitchell Street Child Care Centre.

» Beyond 200m, there are a large number of sensitive sites, typical of a CBD location.

8.3

Accessibility of EGMs » There are no other gaming venues within 200m of the venue

» Within the LCA there are 219 approved

gaming machines (excluding the Casino).

8.4

Expenditure on gaming

machines

» Darwin CBD has experienced a healthy growth

in gaming machine revenue over the past three years.

» There has been a growth in machine

expenditure in the LCA and benchmark areas over the past three years.

8.5

Compatibility with amenity of character of LCA

» The venue will be in the centre of the Darwin and will offer an alternative leisure venue for both tourists and locals

8.6

Synergy with neighbouring businesses’, residences and

community facilities

» There is an existing cluster of venues within Darwin CBD that provide gaming machines

and together offer an attractive entertainment and leisure package to residents and tourists.

8.6

Effectiveness of the sites responsible gambling activities

» MOD will have strong RSA policies and procedures in place and intend on having strong RSG policies in line with the Code of

Practice for Responsible Gaming.

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Economic impacts

Site employment » MOD will employ roughly staff across management, restaurant and bar and gaming,

employing local residents and providing a boost to the Darwin economy.

9.7

Impact on local business » MOD is located in the CBD of Darwin in a mixed-use residential and commercial area.

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» It is anticipated that machines within the area

would service the growing tourism and local

population. The proposed machines offer

ancillary services to the entertainment

offerings in the precinct.

» It is not expected that the installation of

machines to the venue will materially affect the

Darwin gaming market considering the existing

supply.


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2 Background and setting

2.1 Introduction DWS Hospitality Specialists (DWS) has been commissioned by Theofilos Kalidonis trading as Kalidonis Pty Ltd (Management Company) and 9 DLS Pty Ltd (Entity owning property) to prepare the Community Impact Analysis (CIA) to accompany an application for a new Gaming Machine Venue License and the installation of 10 EGMs. The venue is not currently in operation, and is seeking a New Gaming Venue Licence and approval for an initial installation of 10 EGMs.

The proposal to operate the initial 10 EGMs is supported by the following factors:

» Engaged by 9 DLS Pty Ltd, Mantra Group trading as Mantra on Daly will be a high quality, modern designed venue offering a broad range of entertainment options for patrons. The Mantra Group has a reputation for excellence, running over 125 properties, 40 of which are in CBD locations, employing 5,000 staff and maintaining 19,500 rooms over three iconic Australian brands. The Mantra Group is expected to bring its operational excellence to the venue and run a responsible, well managed venue.

» The MOD will be located on the ground level of a 23 storey, 201 room high quality hotel complex, complete with multiple restaurants, bars and guest facilities such as a gymnasium and pool.

» The gaming machines will allow MOD to provide a competitive alternative to other licenced venues in the Darwin CBD. The inclusion of machines to the venue are consistent with the existing character of the surrounding area and the types of undertakings within the Mitchel Street Precinct and entertainment strip.

» The gaming machines are assessed to have a high likelihood to generate a range of clear benefits for the local community, including additional employment hours, improved tourism and economic activity, contribution to the community benefits fund, enhancing ancillary entertainment options at the venue as well as the street on which the venue is located.

2.2 Methodology This document has been compiled through a mix of desktop research, interviews with management of the venue, consultation with community leaders and patrons. Details of the relevant methodologies are cited throughout the document and are aimed at meeting or exceeding guidelines published by the Director General of LNT in relation to the compilation of a CIA.

2.3 Qualifications DWS is a specialist consulting firm, delivering a range of services to the tourism, leisure and hospitality sectors. Our clients include casinos, clubs, hotels, gaming and hospitality corporations, tourism operators and government departments. DWS is comprised of a highly qualified team of consultants that deliver over 300 consulting assignments to a variety of hospitality clients each year.


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Personnel assigned Oren Tony and Danny Nixon-Smith completed the CIA.

» Oren Tony is a hospitality consultant with over 15 years’ experience spanning a number of organisations throughout Queensland and Australia. He holds a Bachelor of International Hotel and Tourism Management from the University of Queensland. He is currently studying a Master of Business Administration with the University of Southern Queensland. Since working with DWS, Oren has contributed to a range of projects including; licensing reports, operational reviews, financial modelling, analysis and projections, detailed operational forecasts, feasibility studies, community impact analysis as well as gaming analysis and reporting.

» Danny Nixon-Smith is a thought leader in hospitality and gaming in Australia, Danny delivers a range of strategic and operational consulting support to venues of all sizes. His areas of specialty include operational and strategic analysis, gaming and liquor licencing, business planning, venue management and player loyalty.

Danny is a key driver of hospitality management study tours to major gaming destinations each year and has been involved in a number of high profile projects including Government research submissions on local and international gaming, business planning for Australian casino properties, operational reviews, KPI programs and developing successful gaming strategies for national club and hotel operations.

A qualified trainer with an Advanced Diploma of Hospitality and a long background in community club management, Danny has developed a market-leading analytics tool that is now widely used in gaming venues that refines the operational performance and overall marketing strategy. Danny is also a regular contributor to key industry publications and delivers to university lectures and industry forums across Australia on the latest gaming and online gambling trends.

2.4 Abbreviations and terminology The following table defines the common abbreviations utilised throughout this document.

Figure 2-1 Abbreviations

AAG Average Annual Growth

ABS Australian Bureau of Statistics

ADR Average Daily Revenue

AEMP Advertising, Entertainment, Marketing and Promotions

CBD Central Business District

CBS Community Benefits Statement

CIA Community Impact Analysis

DWS DWS Hospitality Specialists / Dickson Wohlsen Pty Ltd

EGM Electronic Gaming Machine

LCA Local Community Area

LGA Local Government Area

LNT Licensing NT


5

MOD Mantra on Daly

MW Metered Win

PC Productivity Commission

RSA Responsible Service of Alcohol

RSG Responsible Service of Gaming

SEIFA Social and Economic Indices for Areas


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3 Mantra on Daly profile

3.1 Introduction This section of the CIA provides detailed background information pertaining to the premises and management of the venue.

3.2 General information The following table outlines required applicant information relating to the submission of an application for a gaming license and associated machines.

Figure 3-1 Applicant information

Applicant Theofilos Kalidonis

Trading as Kalidonis Pty Ltd, 9 DLS Pty Ltd

Management Company Mantra Group, trading as Mantra on Daly

Gaming Licence Number N/A

Liquor Licence Number 80317565

Current registered address 16 McMinn, Darwin City NT 0800

Current number of EGMs Nil

Proposed total EGMs 10

3.3 Location The following images show the location of MOD relative to the district and wider area.

Figure 3-2 MOD location appraisal


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Source: Google Earth mapping software

The venue will be located at the western end of Daly Street in the Darwin CBD - which merges onto the Stuart Highway carrying over 27,000 vehicles daily according to the 2014 NT transport report. This means that MOD will be in close proximity to one the busiest roads in Darwin and is expected to benefit from the high traffic flow. Daly street crosses the three main streets in the Darwin CBD: Cavanagh Street, Smith Street and is only 60m from Mitchel street which is considered the tourism and entertainment precinct of Darwin. Regarded by the locals and visitors alike as the nightlife centre of Darwin City, the Mitchell Street district is centred on a 500m stretch accommodating cinemas and the large majority of Darwin’s cafes, open air sidewalk bars, upmarket restaurants, five-star hotels and Irish-English-Australian themed pubs. In 2013-14, Darwin alone saw approximately 1.32M visitors, and over 5.1M visitor nights, 526,000 of those visitors listed food and wine as one of their main activities.

MOD is approximately 1.5km from the new waterfront developments, a redeveloped tourism area incorporating the Darwin cruise ship terminal. In a report published by Tourism Research Australia (TRA) in 2015, the cruise ship sector contributed approximately $54M directly in the NT economy in 2013-14, with an expenditure of $94 per passenger. Shopping, food and drink items being the most often purchased items by cruise ship passengers while in Darwin, indicated a strong market and space for growth for entertainment and hospitality industries within Darwin.


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3.4 Operations and facility mix The following table details the mix of facilities at the venue.

Figure 3-3 Operations and facility mix

Gaming » None at present, installation of 10 EGMs if approved.

Bars » Will offer fresh craft beer brewed on site and an additional 20 beers

on tap from around Australia and the world. Wines, spirits and

cocktails will also be available.

» Bar will open 10:00am-2:00am 7 days a week

Restaurants » The restaurant will offer Breakfast, lunch and dinner.

» The food menu will offer a range of bar foods including sandwiches,

ribs, fresh seafood, share platters that will be matched with selected

beers.

» Kitchen will be open 7:00am-10:00pm- 7 days a week

Function facilities » Three function areas

Accommodation » The Hotel will offer 201 4-star hotel rooms

Other » Gymnasium, 118 car parks, pool for guests

Source: MOD documentation

The following figure shows the floor layout for the ground and basement levels of the hotel, on which the MOD will operate.

Figure 3-4 MOD floor layout

Ground level Basement level

Source: MOD plans – Jackman Gooden Architects


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The following table outlines the proposed floor space for MOD (Appendix I), including the anticipated installation of 10 electronic gaming machines.

Figure 3-5 MOD floor space distribution

Proposed floor distribution

Facilities m2 % of total

Bar

Function rooms

Gaming room

TAB

Alfresco area

Total Communal

Source: MOD plans – Jackman Gooden Architects

» The gaming room will be positioned towards the rear of the venue with no visibility from the street front. Entry points can be found both through the TAB, which must also be accessed through the bar, requiring patrons to walk through four sets of doors from the street to reach the gaming room.

» The facility is efficiently configured with a modern appeal, street front outdoor area, large bar and TAB and gaming facilities located at the rear of venue.

» The ground floor opens into the lobby and reception area, with access to the bar available past reception.

» The function space is on the basement level, accessible through the elevators in the lobby.

» See Appendix I for the full plans and proposed developments.


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3.5 Venue concept, business and operational background Located in the heart of the CBD, the MOD will be located on the ground level of a 23 storey, 201 room high quality hotel complex, complete with multiple restaurants, bar and guest facilities such as a gym and pool.

MOD will be a high quality, modern designed venue offering a broad range of entertainment options for patrons. The Mantra Group has a reputation for excellence, running over 125 properties, 40 of which are in CBD locations, they employ 5,000 staff with 19,500 rooms over three iconic Australian brands. The Mantra Group is expected to bring its operational excellence to the venue and run a responsible, well managed venue.

The property itself will be built by Kalidonis Pty Ltd, which specialises in concreting, formwork, steel fixing and excavation and is one of Darwin’s largest privately owned construction companies. Kalidonis Pty Ltd was established in 2000 by Theofilos Kalidonis and plays a major role in the development of commercial, residential and civil infrastructure in Darwin and services the mining sector across the Northern territory and Western Australia.

3.6 Rationale for the application of initial 10 gaming machines Along with all associated Mantra Group hotels, the MOD is expected to be relaxed and well managed venue that effectively engages a broad clientele. The MOD will provide a variety of food and drink options for patrons seven nights a week.

The hotel is expected to hold a substantial place in local economy and leisure framework for Darwin CBD. The venue wishes to cater to the ever expanding tourism market – accommodating both national and international travellers.

Gaming is intended to remain an ancillary part of MOD’s business profile, with their major attractions being accommodation, followed by their food and beverage offerings. Accommodation is expected to be % of revenues, with F&B being approximately and gaming equating to between of total revenue over the entire projection period.

As Mitchell Street is a major tourism, leisure and entertainment destination, the installation of gaming machines is sought to enhance MOD entertainment offering to meet the growing demand of domestic and international visitors and locals. This will increase the venues ability to compete with other well established venues along Mitchell Street, housing facilities and entertainment offerings of the same nature, increasing their reach in the community and leisure markets existing within the NT.

Mitchell Street and the Darwin CBD have seen excellent growth over the past 5 years and is expected to continue to do so. Future developments such as Darwin’s Waterfront and Cruise Terminal Developments are expected to further increase tourism expenditure and brings jobs to the local economy.

With the initial installation of EGMs, MOD will pay a Community Benefits Levy, continuing to assist local community groups and charity organisations. Further, the MOD is expected to employ roughly 50 staff, adding to the local Darwin economy.


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3.7 Section summary The following table summarises key elements from the venue profile section.

Figure 3-6 Venue profile section summary

Location » The venue will be located centrally on Daly Street, close to the start of

the Mitchell Street entertainment precinct which houses a cluster of 17

other licensed gaming venues and over 65 cafes and restaurants within

the CBD.

» The Mitchell Street district is considered the tourism, entertainment and

nightlife precinct of Darwin. The Mitchell Street district is centred on a

500m stretch accommodating cinemas and the large majority of

Darwin’s cafes, open air sidewalk bars, upmarket restaurants, five star

hotels and Irish-English-Australian themed pubs.

» In 2013-14, Darwin alone saw approximately 1.32M visitors, and over

5.1M visitor nights, 526K of those visitors listed food and wine as one of

their main activities.

» The venue is 600m from the new waterfront development and the cruise

ship terminal, identified as a major revenue centre within Darwin’s

economy.

Operations and

facility mix

» MOD will have a main bar that will offer a relaxed meeting place for the

Hotel patrons and visitors. Patrons can enjoy a wide variety of wines,

spirits, beers and cocktails. It will also contain an TAB lounge and

gaming room at the rear of the venue. The bar will be open from

10:00am-2:00am 7 days a week.

» The restaurant would be available for breakfast service from 6am to

10am, 11am to 3pm for lunch and then reopen for dinner service from

6pm and trade until late. It will offer a wide selections of meals including

sandwiches, ribs, fresh seafood, share platters that will be matched with

selected beers.

Venue Concept,

business and

operational

background

» MOD will be part of a 201, 4-star hotel room complex, complete with

gymnasium, pool, three function spaces and a variety of high quality

food and beverage offerings.

Rationale » The Mantra Group is expected to bring its operational excellence to the

MOD, which is expected to be a well-run and responsibly managed

venue.

» The Mantra Group have extensive experience running 125 properties

with 5,000 staff and 19,500 rooms spread over three iconic Australian

brands.

» The inclusion of gaming machines will allow the MOD to offer a

competitive entertainment offering to both Darwin residents and visitors

to the region.

Source: DWS summary


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4 Projected Budget

4.1 Introduction This section of the CIA presents information on the projected financial performance of MOD including an analysis of its projected operating performance and ability to purchase gaming machine entitlements.

4.2 Projected Operating performance Kalidonis Pty Ltd is planning to commence construction in January 2017. The following table presents projected revenue data derived from MOD financial projections provided in their business plan.

Figure 4-1 Projected trading revenue YE June 2018- 2021

YE Dec 31 2018 2019 2020 2021

Revenue $M % $M % $M % $M %

Accommodation

Food & Beverage

Other

Gaming

Total revenue

Source: MOD financial projections from business plan

» Revenues are projected predominantly through their accommodation operations, representing of revenues throughout the projection period. It is projected that gaming revenues will average approximately of revenue and is not expected to be large part of operations.


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4.3 Ability to purchase gaming machines and entitlements Should the application for the gaming machine license be approved by the Director General, total capital costs associated with installation may be in the order of . This figure is exclusive of the costs associated with fit out and the internal renovations required to facilitate the initial ten machines.

As the initial installation is below the pre-existing cap of 10, MOD will not have to pay for entitlements.

Figure 4-2 Estimated capital costs associated with installation of initial machines

Item Estimated cost per unit ($) Total cost ($) 10 machines

Gaming entitlements 0-10 machines

- -

Gaming machines (est)

Total

Source: LNT & DWS research

Based on the projected revenue growth, details provided by the client and backing from the Kalidonis group, MOD presents a strong financial case in its ability to install and operate the initial machines sought.

4.4 Summary The following table summarises key points derived from the financial performance of the venue.

Figure 4-3 Financial analysis summary

Projected Operating performance

» MOD projections indicate strong growth in revenues over the four years.

» The venue expects the majority of its revenues to come accommodation following by food and beverage operations with gaming revenues contributing only between

.

» The addition of gaming machines would complement the facility and allow MOD to provide a competitive entertainment offering to other

venues in the Darwin CBD.

Ability to purchase

machines

» Given the strong projected financials and backing of the Kalidonis

group, MOD presents a strong case to be able to purchase electronic gaming machines

Source: DWS summary


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5 Local community area profile

5.1 Background MOD will be located in the central business district of Darwin City and forms part of Mitchell Street, the major entertainment, tourism and leisure precinct within Darwin. Darwin is a city that has been completely rebuilt twice, once after the air-raids during World War II and again in 1974 after Cyclone Tracy, making it one of the newest and most modern capital cities in Australia.

The LGA of Darwin covers 112km2 and accounts for over a third of the Northern Territory population. Darwin City council is currently working toward the 2020 plan with a strategic plan in place to develop the City. The strategic plan is designed around five principles outlined below.

» Collaborative, inclusive and connected community;

» designed to encourage social inclusion, enabling individuals to stay connected through activities that support and promote community harmony and build community capacity.

» Vibrant, flexible and tropical lifestyle;

» designed to develop an infrastructure that supports the communities need to live, work and play.

» Environmentally sustainable city;

» designed to stimulate sustainability and protection of the environment and the laidback tropical lifestyle associated with the region.

» Historically and culturally rich City;

» designed to promote local activities that showcase the indigenous culture, local history and cultural diversity to tourists and locals.

» Effective and responsible governance;

» designed to ensure that council is transparent, accountable, sustainable and efficient in all their dealings.

The master plan sets to further develop the City of Darwin in a sustainable way meeting the desires of the local community who were involved in the development of the plan.

MOD will be located just over 1.5km from Darwin’s newest water front development and waterfront district. The Darwin Waterfront houses an assortment of cafes, bars and restaurants, as well as a variety of retail stores, tour operators, attractions and university campus. One of the major initiatives of the area is to ensure the strength in the history and cultural heritage as one of Darwin’s key tourism drivers.

Darwin Waterfront Precinct combines residential, leisure, business and iconic culture centres together in the effort to drive investment and residential spaces. The precinct encompasses two hotels, Adina Apartment Hotel and Vibe Hotel, waterfront living, boutique shopping, commercial spaces, a convention centre, university campus, promenades, alfresco dining and cafes, a beach, wave lagoon and parklands.

Stage two of the waterfront development is currently underway, the development includes:

» 1,300 residential apartments;

» Mixed-use commercial and retail suites;


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» A marina;

» A tertiary business school as a joint project between Charles Darwin University and the NT government;

» Wharf two will comprise

» 137 residential apartments

» 4,042m2 of commercial space

» 900m2 of interchangeable space

The images below show plans of the development including the Wharf Two development.

Figure 5-1 Darwin waterfront precinct concept plans

Source: www.darwincitywaterfront.com.au & Darwin Waterfront Master Plan

» The stage two development is expected to be completed by 2020.

» A further two wharfs are planned with a similar footprint to wharfs one and two, creating four wharfs with mixed residential and commercial usage.

» It is anticipated that the development will stimulate tourism in the region and enhance the leisure product in the region.

» These measures to enhance tourism in the Darwin CBD will make the area a more attractive and vibrant precinct for tourists, attracting larger amounts of visitation to the area, where expenditure will grow increasing MOD revenue and average spend on service provided.


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5.2 Delineation of the local community area The local community area has been defined using a combination of Australian Bureau of Statistics (ABS) and ABS Census 2011 boundaries. This section will analyse a defined local community area (LCA) in comparison to the Darwin (LGA) and Northern Territory.

A catchment was established using a series of smaller geographic areas known as Statistical Area Level 2 (SA2s) located within a 3km radius of MOD, as defined by LNT. The defined LCA incorporates four SA2s that are the narrowest level of analysis throughout this report. The table below overviews the SA2s that make up the LCA.

Figure 5-2 Defined LCA – SA2s

Stuart Park Fannie Bay – The Gardens

Darwin City Larrakeyah

Source: ABS Census 2011 boundaries and LNT

The following mapping illustrates the defined LCA compared with the Darwin LGA that is used throughout this section for benchmarking purposes.

Figure 5-3 Map of LCA and LGA

Defined LCA Darwin LGA

Source: Google Earth mapping software and ABS boundaries

5.3 Demographic analysis The primary source of data for the following sections is the 2011 Census data. In the case of unemployment, the Department of Employment publication of the Small Area Labour Markets Australia report June 2015 quarter is used, and crime statistics are obtained from the Department of the Attorney General & Justice Northern Territory Crime Statistics May 2015 release.


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Total and adult population The population data in this section is obtained from the 2011 Census Data. The data displayed in the following table distinguishes the total population, adult population and population density of each of the SA2s making up the LCA, Darwin LGA and NT.

Figure 5-4 Population breakdown and density

Area (SA2) Population Adults Total population

density per km2

Darwin City 4,545 4,136 1,466

Stuart Park 3,748 3,205 2,343

Fannie Bay – The Gardens 3,257 2,566 835

Larrakeyah 3,241 2,747 1,706

LCA 14,791 12,654 1,409

Darwin LGA 72,932 56,168 654

NT 211,946 153,716 0.2

Source: ABS Census 2011

» The Census 2011 data identifies a catchment area population of close to 14,800, of which almost 12,700 (86%) were adults. The adult population accounted for 77% in the LGA and 73% in the NT benchmarks, indicating a stronger market for licenced venues in the LCA. This high adult percentage is also consistent with central business district (CBD) profiles, which commonly experience higher proportions of over 18 populations.

» The four SA2s in the LCA comprise an area of 10.5km2 with a density of 1,409 persons per square kilometre. The population density within the LCA is much higher than the Darwin LGA (654) and the NT (0.2), typical of a state or territory capital CBD, supporting higher concentration of leisure and entertainment establishments. Given the Darwin CBD location of MOD, the venue will also attract visitors from outside of the LCA.


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Age and gender distribution In order to identify the demographic profile of the catchment area we have analysed the population age brackets of the catchment compared to the wider benchmarks.

Figure 5-5 Population age profile

» As of Census 2011, the LCA demonstrated a substantially higher concentration of persons aged 18-29 when compared to the Darwin LGA and the Territory average. Conversely, the LCA demonstrates a significantly lower proportion of minors compared to the wider area benchmarks. This indicates a potentially large market for a bar/restaurant venue such as MOD.

» The young age distribution of the region is ideal for MOD which appeals to the unique 18-30 year-old market. This market however, is somewhat vulnerable to the risks of problem gambling. Research indicates that young adults are most likely to develop problem gambling issues (Sproston, Hing & Palankay, 2012). It is important to note that this research is inclusive of all forms of gambling including gaming machines, lottos, sports betting and racing.

» The proprietors and management of MOD is aware of the issues and risks associated with the combination of youth, consumption of alcohol and gaming. The policies and procedures that have been created and implemented to manage these combined risks are outlined in Section 9.

The gender distribution in the LCA is 55% male to 45% female compared to the wider benchmarks of 52% male to 48% female. Research suggests that young males are generally more likely to engage in gaming activities earlier than similar aged females, participating for fun as opposed to older females that participate for a sense of escapism (Victorian Responsible Gambling Foundation, 2015). Furthermore, Breen, Hing and Weeks (2002) indicate that men play gaming machines twice as much as females. This research indicates there is a strong potential gaming market within the LCA.

14%

27%

18%

14%

13%

8%

5%

23%

20%

17%

15%

13%

8%

4%

27%

20%

16%

15%

12%

7%

3%

0%

5%

10%

15%

20%

25%

30%

0‐17 18‐29 30‐39 40‐49 50‐59 60‐69 70+

LCA Darwin LGA N.T.



19

Population ethnicity and indigenous profile The graph below shows the country of birth as a percentage of the population in the LCA and benchmark areas.

Figure 5-6 Country of birth

» Within the LCA, 28% of residents reported as born overseas in the 2011 Census. This corresponds with the Darwin LGA (27% born overseas) but is higher than the Territory benchmark (17% overseas). Some research indicates those born outside of Australia are less likely to develop issues with problem gambling than those from Australia (Davidson & Rodgers, 2010).

» A large proportion of residents did not state their country of birth (13%), whilst those that did were predominantly born in Asia (9%) and the UK (5%).

» The largest Asian country of birth is the Philippines at 3% of Darwin LGA

The following graph shows the proportion of indigenous population in the LCA in comparison the Darwin LGA and territory wide benchmark regions. The Australian Bureau of Statistics defines an Indigenous person as a person of Aboriginal or Torres Strait Islander descent who identifies as an Aboriginal or Torres Strait Islander and is accepted as such by the community in which he or she lives. Community advocates and government at various levels have indicated some concern at the potential risks associated with the availability of gaming and gambling for Indigenous population groups.

3%

5%

4%

9%

7%

13%

2%

4%

3%

10%

7%

11%

2% 3%

2%

5%

5%

9%

0%

2%

4%

6%

8%

10%

12%

14%

NZ UK Europe Asia Other Not Stated

LCA Darwin LGA N.T.



20

Figure 5-7 Indigenous status as a percentage of total population

» The proportion of residents who identify as Aboriginal or Torres Strait Islanders is lower in both the LCA and Darwin LGA when compared to the Territory average. This is likely due to the city centre nature of the LCA and the large proportion of Aboriginal communities located in the wider Territory regions.

» According to the Productivity Commission’s (2010) Inquiry Report non-indigenous residents are much less likely to show signs of pathological gambling when compared to indigenous residents. The LCA appears less likely to be at risk of problem gambling than other areas in Greater Darwin and the NT.

Education profile The following graph illustrates the highest level of education attained in the LCA in comparison the benchmark regions.

Figure 5-8 Highest educational qualification attainment

» The LCA and LGA have a higher proportion of residents with higher level qualifications – bachelor degree, graduate qualifications or a post graduate degree when compared to the NT benchmark. This may be in part to the presence of Charles Darwin University in Darwin and partly due to the larger proportion of inner city, affluent professionals.

4.4%

0.3%

0.2%

7.3%

0.4%

0.8%

25.7%

0.3%

0.7%

0%

5%

10%

15%

20%

25%

30%

Aboriginal Torres Strait Islander Both Aboriginal & Torres StraitIslander

LCA Darwin LGA N.T.


3% 14%

13%

5% 1

6%

3%

45%

4%

21%

17%

4% 14%

2%

38%

5%

27%

17%

4%

9%

2%

36%

0%5%

10%15%20%25%30%35%40%45%50%

Pre‐school Primary Secondary TechnicalEducationalInstitute

University Other Not Stated

LCA Darwin LGA N.T.



21

» In addition to those that have completed their tertiary education, 16% of the LCA population are currently attending University compared to 14% in the LGA and 9% in the NT.

» Higher rates of gambling are associated with individuals that have lower educational attainment (Sproston et al., 2012), again indicating that the LCA is potentially at lower risk than other areas in Greater Darwin and the NT.

Occupation profile The graph below indicates the type of employment among residents of the LCA, LGA and Territory benchmark.

Figure 5-9 Occupational profile

» The LCA has a relatively high proportion of persons employed in the managers and professional’s category compared to the broader benchmarks.

» There is a lower instance of ‘blue collar’ workers in the LCA when compared to the benchmarks with less people employed as tradespersons, production/transport workers and labourers.

» White collar workers have a tendency to gamble during work hours, and less frequently, but their average gamble is statistically higher. Comparatively, when considering blue collar workers, their habits indicate after work hours gambling, and generally do so in groups. Patterns indicate a smaller spend levels, but for an extended period when compared to white collar workers (Breen, et al., 2002). This research indicates that the venue is likely to see a constant flow of patrons with the combination of white and blue collar workers in the region.

41%

34%

14%

4%

6%

2%

37%

35%

15%

5%

7%

2%

32% 35%

15%

6%

10%

2%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Managers &Professionals

Clerical, Sales &Service

Tradespersons Production &Transport

Labourers Not described orstated

LCA Darwin LGA N.T.



22

Income profile The following charts examine the income profile for individuals and households in the LCA compared with the Darwin LGA and the Territory benchmark. The reported income levels include wages and non-wage incomes such as government benefits, pensions and allowances. The data is based on gross weekly income before any deductions for items such as superannuation payments or tax have been applied.

Figure 5-10 Weekly individual income distribution

» Weekly individual income levels for the LCA are higher than both of the broader benchmarks. The $2,000 plus category is over-represented in the LCA at 11% compared to 8% and 6% for the Darwin LGA and territory average respectively. This supports the large number of tertiary educated managers and professionals identified previously. This income profile is generally typical of a CBD.

» The combination of the concentration of highly educated residents, a large representation of professionals/managers and high proportion of upper bracket income earners would suggest that the LCA is a high socio-economic pocket.

The second income analysis reviews household weekly income using the same parameters as individual weekly income.

Figure 5-11 Household weekly income

11%

15%

22%

21%

11%

15%

15% 17%

21%

19%

8%

14%

23%

16% 19%

16%

6%

13%

0%

5%

10%

15%

20%

25%

$1‐$399 $400‐$799 $800‐$1,249 $1,250‐$1,999 $2,000+ Not stated

LCA Darwin LGA N.T.


4%

7% 8%

13%

22%

21%

11% 13%

4%

8% 10%

14%

24%

18%

10%

13%

4%

8%

11%

15%

24%

16%

7%

14%

0%

5%

10%

15%

20%

25%

<$300 $300 ‐ $600 $600 ‐$999

$1,000 ‐$1,499

$1,500 ‐$2,499

$2,500 ‐$3,499

$3,500+ Other

LCA Darwin LGA N.T.Source: ABS Census 2011


23

» Consistent with the individual weekly income above, household weekly income in the LCA is higher than both of the broader benchmarks for average income of $2,500 upwards.

With the concentration of young professionals with high income levels, demand for venues with appropriate dining and entertainment options would be high in the LCA, especially in the Darwin CBD which would also attract a substantial tourist market.

Employment profile The following information has been obtained from the Department of Employment ‘Small Area Labour Markets Australia’ report March Quarter 2016. The table highlights the unemployment rates for the past seven quarters for the SA2s comparing the LCA to the wider benchmarks.

Figure 5-12 Unemployment rate for the LCA, LGA and Territory benchmark areas

Sep-14 Dec-14 Mar-15 Jun-15 Sep-15 Dec-15 Mar-16

Darwin City 4.0% 3.9% 4.0% 4.1% 3.9% 3.8% 4.2%

Fannie Bay -

The Gardens 1.5% 1.4% 1.3% 1.4% 1.4% 1.4% 1.5%

Larrakeyah 1.1% 1.0% 1.0% 1.1% 1.1% 1.2% 1.4%

Stuart Park 2.1% 2.2% 2.4% 2.5% 2.5% 2.4% 2.5%

LCA 2.4% 2.4% 2.4% 2.5% 2.5% 2.4% 2.6%

Darwin LGA 3.0% 3.0% 3.1% 3.2% 3.1% 3.1% 3.4%

NT 4.2% 4.0% 4.1% 4.2% 4.3% 4.3% 4.4%

Source: SALM (March 2016)

» The NT is the strongest performing of all the states and territories in Australia in regards to the levels of unemployment.

» The LCA has less instances of unemployment than both the Darwin LGA and NT average. This is positive for the venue as high rates of unemployment are associated with a higher propensity of problem gambling (Davidson & Rogers, 2010).

» Unemployment in the SA2 of Darwin City is higher than the other three SA2s in the LCA with an average unemployment rate of 4.0% over the period compared to 1.6% for the remaining three SA2s. This is typical of an inner city catchment which may include a larger proportion of tourists and students.


24

The graph below illustrates the trend of unemployment across the LCA, LGA and NT benchmark since December 2010.

Figure 5-13 Unemployment trends for the LCA and LGA Dec-10 to Mar-16

» The graph illustrates that since September 2011 the LCA and LGA have experienced lower rates of unemployment than the NT average.

» Unemployment rate peaked for the LCA in March 2012 at 3.2% in 2012 but has remained much lower than both of the broader benchmarks for the entire period in examination.

» The opening and operation of the MOD will assist provide hospitality jobs for local residents and help to lower unemployment.

Housing ownership The following section identifies the housing profile of the local area by analysing the home ownership and renting profile of local residents. The proceeding chart identifies the tenure type for the area with the proportion of the population that indicated ‘other’ being omitted in each case. Those indicating other tenure types in total represented 4% in the LGA, and 5% in both the LCA and Territory benchmark.

Figure 5-14 Household ownership as a percentage of total housing

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%D

ec-1

0

Mar

-11

Jun-

11

Sep

-11

Dec

-11

Mar

-12

Jun-

12

Sep

-12

Dec

-12

Mar

-13

Jun-

13

Sep

-13

De-

13

Mar

-14

Jun-

14

Sep

-14

Dec

-14

Mar

-15

Jun-

15

Sep

-15

Dec

-15

Mar

-16

LCA Unemployment Rate Darwin LGA NT Unemployment Rate

Source: SALM (Mar 2016)

14%

23%

58%

19%

32%

45%

16%

31%

49%

0%

10%

20%

30%

40%

50%

60%

70%

Fully Owned Being purchased Renting

LCA Darwin LGA N.T.



25

» The LCA exhibits a lower portion of persons who fully own their homes when compared to the Darwin LGA. This is likely due to the relatively young age distribution in the inner city area as well as the transitory population.

» The LCA shows a considerable rental market with 58% of residents renting.

The following graph indicates the level of state/territory supplied housing within the LCA and broader benchmarks.

Figure 5-15 Territory housing

» The LCA exhibits lower instances of state housing (at 4.2%), when compared to the LGA (7.3%) and Territory average (12.3%).

» The low instance of state housing is consistent with the low unemployment rates, also indicating a segment of medium to high income earners for the area, identifying a large proportion of affluent demographic consisting of white collar workers for the LCA. Research indicates that population groups exhibiting these attributes also exhibit lower propensities for problem and high risk gambling than those with lower wages or that are unemployed (Sproston, Hing & Palankay, 2012). This analysis is positive for MOD as it indicates that the residents within the LCA are likely to be at lower risk of problem gambling that some other regions within Greater Darwin and the NT.

» DWS acknowledges however that visitors to Darwin CBD may live well outside the LCA and travel to the area for a leisure and entertainment experience. However, these visits anecdotally may be weekly or less often for many patrons.

4%

7%

12%

0%

2%

4%

6%

8%

10%

12%

14%

LCA Darwin LGA N.T.

LCA Darwin LGA N.T.



26

Housing costs The following section identifies the housing profile of the local area by analysing the expenditure on housing repayments as compared to the broader benchmarks. The figures below show the 23% of residents currently purchasing their home and their monthly repayments breakdown.

Figure 5-16 Housing - monthly repayments

» For those that are purchasing their home, the LCA is over-represented in the highest two categories of over $2,400 monthly repayments.

» 44% of LCA residents with monthly housing repayments are paying more than $2,400 per month compared to 38% in the LGA and 35% in the territory.

58% of residents in the LCA rent their dwellings. The graph below indicates the weekly rental payments in the LCA in comparison the benchmarks.

Figure 5-17 Weekly rental payments

» Rental payments in the LCA are considerably higher than the Darwin LGA benchmark with over half of the residents paying more than $350 per week – high rental payments are typically the case in higher density inner city regions.

5%

3%

12%

30%

31%

13%

5%

5%

4%

16%

33%

29%

9%

5%

4%

4%

16%

35%

28%

7%

5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

<$449 $450‐$799 $800‐ $1,399 $1,400‐$2,399

$2,400 ‐$3,999

$4,000+ Other

LCA Darwin LGA N.T.


7%

5%

18%

38%

29%

3%10%

10%

24%

36%

16%

3%

30%

12%

18%

24%

9%

6%

0%

5%

10%

15%

20%

25%

30%

35%

40%

$0‐$99 $100‐$199 $200‐$349 $350‐$549 $550+ Not Stated

LCA Darwin LGA N.T.



27

» In particular, there is a higher proportion of residents (29%) paying more than $550 per week, compared to the LGA and Territory averages at only 16% and 9%. Respectively, this is in line with a higher socio-economic demographic.

» The lower level of state housing may be contributing to the very low proportion of renters paying up to $99 in weekly rental payments.

5.4 SEIFA analysis Socio-Economic Indexes for Areas (SEIFA) is a product developed by the ABS that uses five yearly census data to rank areas within Australia according to relative socio-economic advantage and disadvantage. Indices over 1,050 demonstrate relative advantage indicated by blue. The darker the blue, the more advantaged. Indices under approximately 850 tend to demonstrate disadvantage, indicated by the red. The darker the red the more disadvantaged.

The map below shows the SEIFA map overlay of the most advantaged and disadvantaged areas in a five kilometre radius of MOD. The SEIFA represents the index of relative socio-economic advantage and disadvantage with a represented colour code of red (most disadvantaged) and blue (most advantaged). The LCA boundaries are highlighted in the green outline.

Figure 5-18 SEIFA overlay at 3km

Source: ABS Census 2011 SEIFA scores

» From the image it is evident that MOD is situated in an area of relative high social advantage. The deep blue symbolises the highest categorisation (top 10% of all SA2s within Australia) with the next darkest blue indicates the top 20% of all SA2s in Australia (LCA falls within this category).

» All four SA2s encompassing the LCA fall within the second tier of the SEIFA rankings (decile 9) meaning LCA is within the top 20% of most advantaged SA2s in Australia.

The table below highlights the SEIFA scores for the SA2s in the LCA and the benchmarks.


28

Figure 5-19 SEIFA scores

Index of

advantage /

disadvantage

Index of socio-

economic

disadvantage

Index of

economic

resources

Index of

education &

employment

Darwin City 1,072 1,060 952 1,077

Fannie Bay - The Gardens 1,074 1,060 1,008 1,101

Larrakeyah 1,099 1,087 1,005 1,103

Stuart Park 1,079 1,071 1,005 1,076

LCA 1,081 1,070 993 1,089

Darwin LGA 1,044 1,035 1,006 1,048

Source: ABS Census 2011 SEFIA

» The SEIFA score shows that the LCA (1,081) is an area of relative advantage compared to the Darwin LGA benchmark (1,044).

» The SA2 of Larrakeyah is the most advantaged with strong and consistent scores across all categories of SEIFA, the highest being the Index of education and employment coming in at 1,103.

» The LCA is ranked lower than the Darwin LGA in regards to the index of economic resources. This category considers the income level and household payments within the area. The lower score for the LCA may be due to the high level of renters within the LCA – in particular within the Darwin City SA2 – and the high cost of rent and mortgage repayments.

The SEIFA measures outlined above supports that the LCA is an area of advantage compared to its surrounds. The high SEIFA scores indicate a lower chance of economic risk in the area and for the venue.

Overall, the demographic profile of the LCA is relatively young and affluent. There are low levels of unemployment in the region and high levels of socio-economic advantage. MOD’ caters to a young demographic given the live nightly entertainment offering available. As such, the resident population indicates a strong market for the venue.


29

5.5 Crime profile In order to examine the crime profile of the defined LCA, data has been obtained from the Northern Territory Police Crime Statistics May 2015. The report includes information on all categories of crime that have been reported to police also inclusive of offences that have been cleared. The defined LCA sits within the larger area of the Darwin statistical region used by police, shown in the below map.

Figure 5-20 Darwin police boundary compared with Darwin LGA

Darwin police boundary Darwin LGA

Source: Department of The Attorney General & Justice Northern Territory Crime Statistics May

2015 and ABS Census 2011 boundaries


30

Offences against the person The following chart outlines the offences against the person which were reported in the 2014/2015 year per 100,000 persons. Offences against the person include all physical offences such as assault, sexual offences, armed robbery, homicide and other related personal offences.

Figure 5-21 Offences against the person per 100,000 persons

» The Darwin region has lower instances than the Northern Territory in terms of total offences against the person.

» The Darwin region has slightly higher instances of homicide, sexual harassment and robbery related offences.

Assaults breakdown The following graph breaks down the number of assaults committed per 100,000 persons examining the proportion of assaults related to domestic violence and alcohol.

Figure 5-22 Assaults breakdown offences per 100,000 persons

» As illustrated the Darwin region has lower instances of assault offences across all sub-categories when compared to the NT.

HomicideOffences

AssaultsSexual

OffencesEndangeringPersons

Abduction &Harassment

Robbery &Extortion

TotalOffences

Against ThePerson

Darwin 7 2,280 179 31 171 73 2,741

Northern Territory 6 2,843 169 36 192 47 3,293

0

5

10

15

20

25

30

35

Per

100

,000

Per

son

s

Source: Northern Territory Crime Statistics May 2015

DV - AlcoholInvolved

DV - No AlcoholAssaults - Alcohol

InvolvedAssaults - No

Alcohol

Darwin 567 150 1,307 412

Northern Territory 994 490 1,548 800

02468

1012141618

Per

100

,000

Per

son

s



31

Offences against property Offences against property cover a broad range of offences and sub-categories of offences. It includes incidences of unlawful entry which incorporates household dwellings and commercial properties, as well as theft, broken down in motor vehicle and non-motor vehicle as well as property damage.

Figure 5-23 Property offences per 100,000 persons

» Darwin shows higher instances of property related offences, particularly motor vehicle and non-motor vehicle theft.

» Despite the higher rate of property offences in Darwin when compared to the benchmark, overall there has been a 24% decrease in property offences in the Darwin region since 2010

5.6 Section summary

Figure 5-24 Population and demographic summary

Population » The LCA is comprised of four SA2s and has an adult population of

approximately 14,800. In total 86% of the population (12,700

residents) are adults that suggests a strong market for licensed

venues.

» As expected for an inner city catchment, the LCA is densely

populated (1,409 people per km2) when compared to the LGA (654

people per km2) and the NT (0.2 people per km2).

Demographic profile » The LCA has a relatively youthful population with 27% of residents

aged 18-29. There is also under representation of minors with only

14% of the population under 18, compared with 27% in the territory.

» The majority of LCA residents are young, affluent professionals, an

ideal market for MOD.

» 28% of the LCA were born outside of Australia, predominantly in

Asia and the UK; a further 13% did not state where they were born.

» There is a considerably lower proportion of residents from an

Aboriginal heritage when compared to the broader benchmarks.

» 58% of the LCA are renting, this may be attributed to the close

proximity of the university and the transitory nature of Darwin’s

HouseBreak‐ins

CommercialBreak‐ins

MotorVehicleTheft

Theft (otherthan MV)

PropertyDamage

Totalpropertyoffences

Darwin 922 414 1,466 3,954 2,910 9,666

NorthernTerritory

758 644 1,008 3,003 2,661 8,074

0

20

40

60

80

100

120

Per

100

,000

Per

son

s



32

population.

» The inner city Darwin precinct is comprised of a high proportion of

affluent, young professionals who rent. This group is an attractive

demographic for clubs and hotels, as they are likely to have a high

disposable income and may like to explore regular dining and

entertainment options.

Employment profile » The LCA and Darwin LGA unemployment rates for March 2016 (at

2.6% and 3.4% respectively) both show a much lower result when

compared to both the territory (4.4%) and national (6.1%) averages.

» There is a higher instance of white collar workers in the LCA and a

lower instance of residents employed in blue collar positions.

Crime profile » In total, there are less offences against the person committed per

100,000 in Darwin than in the NT.

» There is a higher incidence of offences against property in Darwin

compared to the NT.

» However, comparing the 2010 with 2015 data, shows a

considerable 24% decrease in offences against property in the

Darwin region.

SEIFA » The SEIFA score shows that the LCA at 1,081 in terms of the index

of advantage and disadvantage, is in an area of relative advantage

compared to territory and Darwin LGA benchmarks.

» This is a positive for the venue as lower socio-economic status has

been identified as a risk factor for problem gambling.

Source: DWS summary


33

6 Industry, economy, business and tourism profile

6.1 Introduction This section overviews the economy of the LCA and benchmarks identifying the percentage of each industry in the LCA and NT, the property market and the contribution of tourism to the Darwin and surrounds area.

6.2 Business profile The table below shows the number of businesses within each industry in the LCA compared with Northern Territory benchmark.

Figure 6-1 Business profile of LCA against Territory benchmark

Industry Number in

LCA

% of

LCA

Number

in NT

% of

NT

Rental, hiring and real estate services 435 20% 1,796 13%

Professional, scientific and technical services 301 14% 1,261 9%

Construction 287 13% 3,078 22%

Financial and insurance services 206 9% 827 6%

Accommodation and food services 158 7% 692 5%

Retail trade 129 6% 941 7%

Health care and social assistance 108 5% 659 5%

Other services 86 4% 794 6%

Administrative and support services 74 3% 588 4%

Agriculture, forestry and fishing 63 3% 970 7%

Transport, postal and warehousing 69 3% 925 6%

Unknown 57 3% 315 2%

Arts and recreation services 36 2% 208 1%

Wholesale trade 40 2% 340 2%

Education and training 24 1% 158 1%

Information media and telecommunications 24 1% 94 1%

Manufacturing 30 1% 466 3%

Mining 24 1% 87 1%

Public administration and safety 22 1% 83 1%

Electricity, gas, water and waste services 3 0% 30 0%

Grand total 2,176 100% 14,312 100%

Source: ABS Counts of Australian Businesses 2014

» Typifying an inner city catchment, there are higher representations for accommodation and food services, financial and insurance services, professional services and real estate services in Darwin when compared to the wider NT portfolio.


34

» In contrast there are under-representations in the construction, agriculture, manufacturing and similar industries when compared to the NT.

» Due to the tourism and hospitality focus of the inner city economy, it is less likely that the gaming machines at MOD will significantly impact on the other businesses in the region based on the distribution outlined in the table above. Furthermore, given the high reliance on tourism in the area it is likely that there is a large transient market to the area reducing gambling risks and the likelihood of problem gambling.

Residential property market indicators Property market data for the 12 months to June 2015 are presented in summary form in the following table.

Figure 6-2 Housing sales information for Darwin LGA and NT

Darwin LGA NT market Difference Impact

Median house prices 600,000 530,000 +70,000 Unfavourable

Median unit prices 498,000 445,000 +53,000 Unfavourable

Auction clearance rate - houses 48.9% 43.5% +5.4% Favourable

Days on the market - houses 111 125 -14 Favourable

Source: Based on sales reports to Australian Property Monitors – homepriceguide.com.au

» Darwin LGA is a relatively expensive market to purchase property. In the 12 months to June 2015, house prices for properties sold in that time were on average $70,000 more than the Territory average. During the same period, unit prices were over $50,000 higher than the Territory average.

» Clearance rates for the Darwin LGA are stronger than in the Northern Territory and houses in Darwin are on average, on the market for a shorter period of time. These conditions are favourable for sellers in Darwin and are less favourable for buyers.

» With the large waterfront developments there is a large pipeline of accommodation supply within the city centre LCA.

» In June this year, it was reported that the Northern Territory Planning Commission was developing plans for Darwin’s inner suburbs including Stuart Park, Fannie Bay and The Gardens. The final plans will detail 10 year and 40 to 50 year housing density, traffic flows and infrastructure levels for the area.

» The master plan sets to develop Darwin in a sustainable way meeting the desires of the local community who were involved in the development of the plan. The 2015/16 City of Darwin Municipal Plan outlines the following major projects for this financial year.

» $8m for improvements to Shoal Bay Waste Management Facility.

» $1.5m towards the Darwin City Centre Master Plan projects, Completion of the Esplanade Resurface and Reconstruction work.

» $778K has been allocated to deliver the first year of a five-year plan of the Playground Shade Project to enable the community to enjoy open space and tropical outdoor lifestyle.

» $300K will be used for installation of solar PV on council buildings as part of the Solar Panel Project.


35

In May 2015, City of Darwin was awarded Federal Government funding of $4.48m (and the Council will match this grant) for the Parap Leisure and Sports Centre Project to redevelop the Parap Pool. Planning and design work will be undertaken this financial year with construction to commence in 2016/17,

» Long term strategic planning in the housing sector is a positive for all businesses in the region, as an integrated balanced approach can be achieved for the benefit of residents and local businesses.

6.3 Tourism and accommodation profile This section outlines the visitation purpose and tourism industry performance for the LCA in comparison to Darwin and the Territory average. The following graph identifies the place of usual residence of the catchment population for Census 2011.

Figure 6-3 Place of usual residence

» A sizeable 25% of the persons present in the LCA were from “out of town” on census night in 2011. This measure is a strong indicator a transient population and level of visitation to the area.

» The Darwin City SA2 recorded 46% of those completing the census were visitors to the area. These figures indicate that Darwin City is a core tourism destination in the NT. This is supported by the March 2015 tourism figures for the NT that indicate Darwin accounts for 79% of visitors to the Top End.

Tourism and visitation data is available for the Darwin and Surrounds region encompassing an area larger than the LGA as illustrated in the map below.

75%

25%

88%

12%

86%

14%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Usual residence VisitorsLCA Darwin N.T.



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Figure 6-4 Tourism Research Australia (TRA) Darwin and surrounds region

TRA Darwin and surrounds region Census 2011 LGA boundary

Source: Tourism Research Australia and Census 2011 boundaries

» The Darwin and surrounds tourism region encompasses an area much larger than the Darwin LGA and is inclusive of Palmerston and northern Darwin SA2s as well as regions to the South of the Darwin LGA.

Visitation purpose The table below outlines the purpose of visitation to the Darwin region, data that has not been published by Tourism Research Australia is marked as “np”.

Figure 6-5 Visitation purpose to the Darwin region – 2013/14

Purpose of visit Visitors (‘000) Nights

(‘000)

Share of visits

(%)

Share of

nights (%)

Domestic overnight visitation profile

Holiday 189 848 38 37

Visiting friends/relatives 110 750 22 33

Business 200 667 40 29

Other np np - -

Total 499 2,265 100 100

International overnight visitation profile

Holiday 88 1,086 67 40

Visiting friends/relatives 14 366 11 14

Business 10 142 8 5

Other 19 1,089 15 41

Total 131 2,683 100 100

Source: Tourism Research Australia 2013/14

» Of the domestic visitors, 40% were primarily attracted for business purposes, closely followed by leisure purposes (38%), adding to the demand for leisure and entertainment options in the area.


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» By contrast, the majority of international visitors (67%) were travelling for leisure purposes.

A major strategy for Tourism NT is the Cruise market with a 12% growth in the number of cruise ships docking between 2008/9 and 2009/10 and a 33% increase in nights on land Tourism, NT have strategic plans in place to further grow this market. Research suggests that 94% of cruise ship patrons and staff will make purchases when docked indicating the strength of the market. Darwin offers docking for vessels of various sizes and over the months of August to November 2015 will see 25 vessels in port with individual capacity of between 50 and 3,138 persons.

Tourism Research Australia recently published a paper analysing cruise ship tourism to Darwin (September 2015). The research indicates that passengers will spend on average $94 while in Darwin and shopping, food and drink are the most purchased items. Over half of the passengers surveyed identify that they are very likely to return to Darwin. This suggests there will be a strong flow on effect to tourism in the region.

Overnight visitation The table below identifies the number of intra-territory and interstate domestic visitors and the average length of stay within the region.

Figure 6-6 Tourism visitation in Darwin and the Surrounds

Visitors

(‘000)

Holiday

(‘000)

VFR

(‘000)

Business

(‘000)

Average

length of stay

Domestic 561 237 123 180 5.1

Intra-territory 165 75 36 37 2.7

Interstate 396 161 87 143 6.1

International 125 89 13 9 17.5

Total overnight 684 319 136 183 7.5

Source: Tourism NT Regional Report – Darwin and Surrounds Sept/Dec 2014

» The majority of visitors to the Darwin region were domestic travellers who on average stay for 5 nights. More visitors are from interstate than intrastate and only a small proportion of visitors are travelling for business purposes.

» International visitor numbers show that the majority are visiting the Darwin region for holiday purposes and are staying on average for a period of 17 nights (this is considerably longer than domestic visitors).

» Darwin is recognised as being a seasonal destination with a peak of visitation in September. Darwin is the most visited market in the Northern Territory attracting 75% of the NT tourism market.

» Mitchell Street is the entertainment precinct of Darwin CBD, home to the large majority of Darwin’s sidewalk bars, cafes and entertainment venues. A study conducted by TRA found that of 1.1M visitors FY2012-13 to the Darwin area, the activity attracting the highest numbers was that of food and wine, seeing 526K of international (115K) and domestic (411K) visitors. Next highest was nature based activities seeing 303K visitors, and culture and heritage activities, seeing 281K visitors.


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6.4 Section summary The following table summarises key points derived from the economic and tourism review.

Figure 6-7 Industry, economy, businesses and tourism summary

Business profile » The LCA has 2,176 registered businesses in the area with the

primary industries being professional, technical and real estate

services.

» Hospitality industries also compose a sizeable portion of businesses

due to the tourism focussed nature of the city.

Housing market » Housing is expensive in Darwin compared to territory averages and

property is selling relatively quickly compared to the averages.

» Northern Territory Planning Commission is developing long and

short term plans for Darwin’s inner suburbs including Stuart Park,

Fannie Bay and The Gardens.

» This strategic planning in the housing sector is a positive for all local

businesses as an integrated, balanced approach can be achieved

for the benefit of residents and businesses in the area.

Tourism profile » Darwin is recognised as being a seasonal destination with a peak of

visitation in September. Darwin is the most visited market in the

Northern Territory attracting 75% of the NT market.

» Cruise ship tourism is a major growth area for tourism NT. With 94%

of patrons and staff making purchases when docked. The number of

ships docking in Darwin is likely to stimulate opportunities for the

waterfront precinct.

» Given that the Darwin CBD is a key tourist destination, with

complementary service offerings, MOD has an opportunity to attract

the tourist and resident market.

Source: DWS summary


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7 Community consultation

7.1 Introduction Community consultation was undertaken by Q&A Research, an independent research firm, and targeted at community representatives as per LNT guidelines. A copy of the survey is included in Appendix II and the completed responses in Appendix III.

7.2 Community representatives Community representatives were selected after reviewing the community organisations within the LCA and surrounding regions. The organisations and institutions that each respondent represents were selected on the basis of the LNT guidelines for community consultation.

This community consultation was conducted using a standardised format with all respondents asked the same set of questions. Respondents were informed of the purpose of the consultation and that their responses would be included in a statement for consideration by the Director General and Licensing NT. At all points, a record was kept of the attempted and completed consultation. The surveys were completed in June 2016.

Figure 7-1 Contacted community representatives (Completed)

Organisation Position Response Name of

respondent

Source: DWS and Q&A Research


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7.3 Interview responses The following section provides the responses to the community representative surveys aligned with the order the questions were asked to the participants.

Figure 7-2 Community representatives summary

Community Representative Impact Support

Source: DWS and Q&A Research

was not supportive of the application and believed that there would be a negative impact on the local community. believes that gaming machines can lead to stressed households and even crime in severe cases. is a gambling help providers and has seen an estimated 20-25 clients due to problem gambling. commented that the negative impact of gaming machines on families and the community is very strong.

was neutral in support of the application and believed that there would be a negative impact on the local community. commented the gambling is addictive and places significant on family finances to the point that many people asking the

for food.

was not supportive of the gaming machine application and believed that there would be a negative impact on the local community. commented on the negative impact that gaming has on family finances. has seen many gambling addicts seek aid from organisation due to financial losses on gaming machines.

was not supportive of the gaming machine application and believed that there would be a negative impact on the local community. believed that additional gaming venues and machines will increase the incidences of problem gambling in the local community. commented that there is already sufficient supply of gaming machines and venues in Mitchell street and that more of either were not needed.


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was neutral in support for the gaming machine application and did believe there would be any material effects to the local community. commented that there can be negative impacts when gambling is done in excess.

was neutral in support for the gaming machine application but believed there would be a negative effect to the local community. commented that when alcohol is combined with gambling, people will control and lose money. did not believe that any serious problem gambling would happen at the venue as serious gamblers would attend the casino and not a hotel – thus was neutral in support.

was neutral in support of the application however believed that there would be a negative impact on the local community. believed more machines equates to a greater player loss in the community, thus placing strain on family finances. commented that that there would be little impact to the community considering the existing gaming machine supply.

was neutral in support of the application however believed that there would be a negative impact on the local community. believed that the venue would encourage more drinking and gambling within the community – of which there are no benefits to the community.


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8 Local area considerations

8.1 Introduction This section examines the sites that may be directly impacted by machine gaming that are close to MOD. It also examines the concentration of gaming venues in the LCA.

8.2 Problem gambling or potential for problem gambling Understanding problem gambling is important so that venues are able to implement strategies for harm minimisation and to create policies that protect the community. The Productivity Commission (PC) Inquiry Report (2010) identifies that the social costs of problem gambling can include suicide, depression, break-down of relationships, lower productivity, job loss and criminal activity and is therefore an important consideration for organisations. Problem gambling was estimated to cost the Australian economy in the range of AU$4.6bn annually (at 2010).

The PC Inquiry Report suggests that problem gamblers are most likely to play EGMs over any other form of gambling. The PC also note that the indigenous population is more likely to have problems with gambling than non-indigenous. The PC identifies that in the Northern Territory, almost 8% of the indigenous population are pathological gamblers compared to just over 2% of non-indigenous population. The report also illustrates a much lower threat of problem gambling when there is a large transient market – such as that of MOD.

More specifically, Young, Doran and Markham (2014) conducted research of NT residents into gambling harm. Their study indicated that 84% of NT residents are non-problem gamblers, 3.5% are high risk, 6% are moderate risk and 6% are low risk.

Using the same report, DWS has taken the average of all hotels in the Darwin LGA and summarised the following:

» Non Problem – 84%

» Low – 11%

» Moderate – 4%

» High 1%

It is assumed that MOD will experience problem gambling to no greater or lesser extent than the Darwin average, which is lower than the NT average listed above. As such, the MOD is expected to have lower incidences of problem gambling compared to the NT average.


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8.3 Gaming sensitive sites Sites of public congregation within the LCA that LNT identify as ‘at risk sites’ have been identified in the table below. All distances are measured “as the crow flies”.

Figure 8-1 Sites of public congregation

Colour Code Name Distance

Gambling help

service providers &

general counsellors

Rudge Dr’s John & Ruth Clinical Psychologist

Fiona Leibrick Psychologist

IMConcepts

Relationship Australia

Wisemind Psychology

Top End Association for Mental Health

Positive Kids

MLCOA

Darwin Consultant Psychologists

Brenda Ford & Associates Psychologist

0.52km

0.52km

0.50km

0.69km

0.47km

0.63km

0.97km

1.1km

1.95km

2.90km

Emergency services Clinic 34

Safe NT

ITEC Health

Australian Federal Police (Darwin office)

Team Health Inc

Territory Medical

Darwin Local Police Station

Aboriginal Medical Services Alliance

Danila Bilba Health Service

Sonic Health Plus

Top End Medical Centre

Stuart Park Surgery & After Hours

0.43km

0.55km

0.60km

0.52km

0.61km

0.78km

0.86km

1.04km

1.03km

1.18km

0.62km

1.59km

Pawn brokers OK Money Darwin

Cash and Treasure

0.78km

3.06km

Shopping area Mitchell Centre

Smith Street Mall

0.84km

0.31km

Pre-School, childcare

& Kindergarten

YMCA Parap

Mitchell Street Child Care

Stuart Park Child Care Centre

La Crèche on The Avenue

0.21km

0.19km

1.91km

2.03km

Schools St Mary’s Primary School

Larrakeyah Primary School

St John’s College

Stuart Park Primary School

Darwin High School

0.44km

0.65km

1.60km

2.18km

2.04km


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Figure 8-1 Sites of public congregation

Colour Code Name Distance

Darwin Middle School 2.10km

Churches Uniting Church in Australia

Seventh Day Adventist Church

Christ Church Cathedral

Anglican Church of Australia

0.59km

0.38km

1.14km

1.43km

Community centres &

organisations Electoral Commission

Grow NT

Melaleuca Refugee Centre

Australian Rural and Remote Community Services

Greek Community Welfare Office

D&R Community Services

Red Shield Hostel

NT Working Women’s Centre

Life Without Barrierslife without barriers

Association of Northern, Kimberly and Arnhem

Aboriginal Artists

Centrelink

Community Visitor Program

Chung Wah Society

Australian Red Cross

Larrakeyah Neighbourhood House Inc

St Vincent de Paul Society

Missionaries of Charity

0.40km

3.11km

0.37km

0.59km

0.30km

0.61km

0.96km

0.76km

0.94km

0.80km

1.10km

0.53km

1.11km

0.81km

0.91km

1.52km

3.14km

Sporting venues Darwin wave lagoon

Cullen Bay marina

Tipperary Waters marina

1.63km

1.57km

1.94km

Aged care facilities Pearl Supported Care

Pearl Retirement Resort

4.0km

4.6km

» Within 200m of MOD is Mitchell Street Child Care Centre.

» In the wider area, sensitive sites include a number of churches, community support centres and shopping centres, and psychologists as well as the recently developed Darwin Wave Lagoon.


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The map below indicates locations of sensitive sites within 200m of the venue.

Figure 8-2 Sensitive sites within 200m of MOD

Source: Google Earth mapping software

» The majority of sensitive sites are located to the south and east of the venue. The venue is located west to the central business district of Darwin which has many organisations of various sizes and purposes. Of which include;

» Territory Medical – Mitchell Centre

» Coles Supermarket – Mitchell Centre

» Mitchell Centre – Various retail outlets

» With the waterfront developments and a renewed focus on cruise tourism in the region, it is anticipated that the region will change substantially in the coming years.

» Stage 2 of the Darwin Waterfront development will see an extra 137 residential apartments, 4050 square meters of commercial space and 900 square meters of interchangeable space. This will significantly affect the amenity of area with an expected increase in both employment and residential living. Marketed towards the affluent societies, Darwin Waterfront residential living will showcase resort style luxuries, ocean views and assortment of food and beverage facilities available.

» Kalidonis Group have created and will be implementing strong RSG policies and procedures to help prevent and mitigate any problem gambling in the area and within the venue.


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8.4 Accessibility of gaming machines and gaming machine sites The map below indicates the location of gaming venues within the LCA.

Figure 8-3 Gaming venues within 1km

Source: LNT and Google Earth mapping software

» There are no gaming venues within 200m of the venue site.

» The map illustrates a large number of venues in the Darwin CBD (within 1km of the venue); all of the venues are hotels with the exception of one club – the Darwin RSL Services and Social Club indicated by the red marker.

» In the wider area, there are several clubs (Darwin Sailing, Darwin Tailer Club, Buff Club, and Darwin Bowls) and the Sky City casino.


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The following table identifies the venues by venue type, the number of EGMs and market share within the LCA as defined.

Figure 8-4 Licenced gaming venues in the LCA as of April 2015

Venue Venue type EGMs % of LCA

excl. casino

% of LCA

incl. casino

Darwin RSL SSC Club 30 14% 3%

Buff Club Club 16 7% 2%

Darwin Sailing Club Club 10 5% 1%

Darwin Trailer Boat Club Club 10 5% 1%

Darwin Bowls and Social Club Club 3 1% 0%

Globetrotters Lodge Hotel 20 9% 2%

Shenannigans Irish Pub Hotel 20 9% 2%

The Cavenagh Hotel 20 9% 2%

Ducks Nuts Bar & Grill Hotel 10 5% 1%

Monsoons Hotel 10 5% 1%

Quality Hotel Frontier Darwin Hotel 10 5% 1%

Rorkes Beer Wine Food Hotel 10 5% 1%

Squires Tavern / Sensations Hotel 10 5% 1%

The Deck Bar Hotel 10 5% 1%

The Fox Ale House Hotel 10 5% 1%

The Darwin Hotel Hotel 10 5% 1%

The Lizard Bar and Grill/Top End

Hotel Hotel

10

5% 1%

Total Exc. Sky City Casino 219 100%

Sky City Casino 788 78%

Total Inc. Sky City Casino 1007 100%

Source: LNT

» Hotels account for the majority of gaming machine provision in the proposed LCA given the location within the city centre. 61% of the total provision is represented by hotels. Clubs account for 39% of the EGM market within the same region.

» If the application to operate 10 machines is successful for MOD and assuming other approvals in the City, MOD will hold approximately 4% of the EGMs in the LCA (excluding the Casino machines) and only 1% of EGM’s including the casino slot machines.


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8.5 Expenditure on gaming machines for the LCA and surrounding areas The following table shows the demand for gaming in the defined LCA, Greater Darwin and the Northern Territory. The areas have been analysed on metrics of metered win per machine per day, adult and machine density per 10,000 adults. Gaming machines cited are representative of the average machines in operation during the 12-month period, while the adult population is derived from ABS and Northern Territory Treasury population projections.

Figure 8-5 Gaming demand characteristics

12 months year ended December 31st 2013 2014 2015

LCA (excluding Sky City)

Adult residents 13,144 13,396 13,653

Metered win ($M) 7.0 8.9 9.5

No. of EGMs 179 174 197

Machine density (EGMs per 10,000 adults) 136 130 144

Metered win per adult per annum ($) 529 668 698

Metered win per machine per day ($) 107 142 134

LCA (including Sky City)

Adult residents 13,144 13,396 13,653

Metered win ($M) 67.3 68.0 68.9

No. of EGMs 967 962 985


Metered win per adult per annum ($) 5,124 5,079 5,047


Greater Darwin (excluding Sky City)

Adults 102,270 104,554 106,889

Metered Win ($M) 44.6 56.2 62.8

No. of EGMs 646 641 731

Machine density (EGMs per 10,000 Adults) 63 61 68



Northern Territory (excluding casinos)

Adult residents 175,578 179,085 182,662

Metered win ($M) 62.8 76.2 84.8

No. of EGMs 1,131 1,133 1,222




Source: LNT, NT Treasury Population Projections, DWS analysis


49

» The machine density, measured by the number of approved machines per 10,000 adult residents, for the LCA was 144 machines in 2015. This figure had been declining in recent years due to population increases and a steady amount of machines however 2015 was the first year to experience an increase in density due to a number of recent gaming applications.

» Metered win has grown strongly across all years, indicating a strong demand for gaming products. Metered win per machine also experienced a strong growth until the installation of a number of gaming machines 2015, where machine growth outstripped metered win growth.

» Metered win per adult per annum is higher in the LCA than in the benchmark regions due to tourists not being counted in per capita calculation, of which the CBD would experience a large distortion. In contrast the metered win per machine per day is lower in the LCA than in the comparative benchmarks, given the increased cluster of venues with gaming machines, returning a lower average.

8.6 Compatibility with amenity or character The venue will be located within a mixed use commercial and retail area. A number of the buildings surrounding the venue offer residential living in towers and retail or service offerings on the ground floors.

MOD site is close to Mitchell Street Shopping Centre, the Darwin local Police Station and Smith Street Mall. There are also other bars and restaurants situated in close proximity. Purple represents residential living, where teal indicates commercial spaces.


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Figure 8-6 Commercial vs Residential

Source: DWS Research, Google Earth Mapping Software

8.7 Section summary The following table summarises key points derived from the local area consideration.

Figure 8-7 Industry, economy, businesses and tourism summary

Problem gambling » The demographic analysis and research into problem gambling

suggests that the LCA is at low-medium risk of problem gambling.

Based on the high levels of socio-economic advantage, high wages

and low unemployment. The younger age profile indicates that there

is potential for problem gambling in the region however the venue

will apply the code of practice to minimise harm among this group.

» MOD will be committed to ensuring that the venue minimises harm

and section 9 overviews the venue’s commitment to the responsible

delivery of machine gambling.

Gaming sensitive

sites

» Within 200m of the venue there is Mitchell Centre, a shopping

centre housing Coles and various other retail establishment. Just

beyond 200m there is Darwin Local Police Station and a range of

community support services and shopping centres.

» There are a number of other sensitive sites in the LCA, however,

the venue intends to maintain a positive relationship with these

businesses.

» MOD will demonstrate alcohol harm minimisation practices in all

operations, to meet and exceed government requirements.


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Accessibility of

gaming machines

» The LCA has 219 gaming machines and there is a cluster of gaming

venues within the CBD, however there are no other gaming venues

within 200m of the venue.

» The cluster of gaming venues is typical of a city centre and supports

a transient tourist population alongside the local resident population.

Expenditure on

gaming machines

» Expenditure on gaming machines has grown strongly over the past

three years and is expected to continue to grow for the entire

projection period based on strong local demand and growing tourist

numbers.

Compatibility with

amenity and

character

» The venue is located in the city centre and caters for a transient

tourism market as well as the resident population.

» The venue offers a unique product to Darwin and the introduction of

machines will widen the venue’s target market and enhance their

competitive standing, whilst offering patrons complementary

services.

Source: DWS summary


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9 Responsible delivery of machine gaming

9.1 Introduction This section of the CIA examines the policy and procedures surrounding the responsible service of gaming (RSG) that MOD will be incorporating into their operations. It is assessed from the perspectives of the policy framework and each of the policy documents.

9.2 Policy framework MOD will be implementing a strong harm minimisation strategy aligned with the current code of practice. As the venue is not in operation at the present moment DWS were unable to provide photographic evidence of the provisions however have reviewed the intent of the venue via policies and procedures that will be incepted.

Through our examination of the policies, we conclude that the applicant appears to have a compliant and meaningful policy and operational framework for harm minimisation in place.

The applicant will have two primary regulatory documented frameworks, where gaming is provided to guests as well as the non-regulatory house policy which addresses the responsible service of gaming which are identified below.

9.3 Responsible Service of Alcohol MOD will have strong RSA policies and procedures put in place once operations commence. Safety and well-being will be a high priority of MOD, management are dedicated to the safety of their patrons and inline RSA guidelines endeavour to create a safe environment in which their business operates and for their patrons to socialise and staff to work. Some of their policies and procedures are summarised below:

» As a premium venue MOD will have strict policies with regard to intoxicated patrons.

» Security staff will be clearly visible inside and outside of the venue and will be strongly encouraged to engage those patrons who seem like they may soon be intoxicated

» The venue will have a digital CCTV system that monitors the whole venue.

9.4 Code of practice for responsible gaming This Code of Practice (Appendix IV) reflects a partnership between Northern Territory gambling providers, Government, regulators and counselling services and forms an essential part of managing gambling services provided by Northern Territory gambling licensees. It represents a whole-of-industry commitment to best practice in the provision of responsible gambling.

MOD will follow the expectation of the code of practice to provide gambling services in a responsible manner and in harmony with the community expectations. Practices identified in the code of practice have been adopted by MOD to assist in the minimisation of harm to consumers who may be adversely affected by gambling. The code aims to achieve the following outcomes:

» Minimising the extent of gambling-related harm to individuals and the broader community.

» Enabling customers to make informed decisions about their gambling practices.

» Enabling people adversely affected by gambling to have access to timely and appropriate assistance and information.


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» Promoting a shared understating between individuals, communities, the gambling industry and Government of responsible gambling practices and an understanding of their rights and responsibilities in relation to these practices.

» Ensuring the gambling industry provides safe and supportive environments for the delivery of gambling products and services.

9.5 Gaming machine rules MOD will incorporate a gaming machine rules policy which includes the following points.

» One gaming machine per person

» A machine manager may determine that one gaming machine only may be played by a person at any one time.

» Reservation of gaming machine

» A person may reserve a machine without play for a maximum period of 3 minutes.

» Refusal to pay cancelled credit or jackpot payout

» A machine manager must refuse to pay a cancelled credit or jackpot payout if he or she believes on reasonable grounds that:

» The gaming machine credits were not accumulated, or the winning combination was not obtained, during permitted hours of gaming under the section 88 of the Act.

» The person claiming the cancelled credit or jackpot payout is not the person entitled to the payment or a person acting on behalf of that person.

» The Act or the Regulations have been contravened by the person claiming the cancelled credit or jackpot payout.

» Report of refusal

» As soon as practicable after refusing to pay a cancelled credit or jackpot payout under the previous rule, a machine manager must submit a report of the incident to the Director.

» Payment of cancelled credit or jackpot payout over $500

» Where a cancelled credit or jackpot is to be paid, within 24 hours after a claim for payment is made, the licensee must pay the cancelled credit or jackpot payout to the person claiming payment

» By cheque posted to the address of the person or given to the person on the licenced premise; or

» If requested by the person – by an amount in currency of up to $100 as determined by the licensee and the balance by cheque in accordance with paragraph I.

» No person, other than a person permitted under the Act is to touch an internal part of a gaming machine.


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9.6 Provision of information The applicant will be ensuring signage and procedures are in place regarding to the provision of information, the following items will be included in the dissemination of information.

» Gambling machine rules will be placed in the gaming room;

» Gambling warning posters will be prominently located and displayed within the gaming room; and

» Amity referral cards will be located throughout the venue and in particular are located within the gaming room and throughout the venue.

» Code of conduct and responsible service of gaming procedures will be made available to patrons if requested.

9.7 Interaction with customers and the community MOD is expected to employ approximately staff members.

The interaction with staff and the community will be pivotal to ensure harm minimisation strategies are effective, the venue will be committed to this by holding regular team and staff meetings regarding RSG and RSA issues with reminders as regular agenda items.

In accordance with the Code of Practice, the venue will incorporate a framework in place to address the interaction with both customers and the community.

» The community liaison framework will be implemented to support early intervention and prevention strategies, the venue:

» Will established appropriate links with gambling-related support services; and

» Will consult with local communities where relevant.

» Customer complaints resolution mechanisms for recognising and addressing complaints will be addressed, whereby all complaints will be referred to the Responsible Gaming Liaison Officer or in their absence, a manager. Complaints will be handled in the following manner:

» The nature of the complaint will be determined;

» The complaint will be acknowledged in writing within 48 hours;

» The complaint is to be followed up on and patrons advised within ten working days;

» The responsible gambling incident register is to be completed.

The Responsible Gaming Liaison Officer will be determining whether the comment or complaint can be resolved in house or if it needs to be referred to a higher level (e.g. Licensing NT). Solutions will be supported by the appropriate policy or procedural statement and will be advised in writing. Appeals mechanisms are in place should the response not be deemed appropriate by management.

» MOD will maintain a responsible gambling incident register and will insure recording of action taken by staff to the standards of the code. The register will be located in a secure place and will include:

» Date, time, location and nature of any event where a patron reports a gambling-related problem;


55

» Name and address (if known) or description of the person in relation to whom action was taken;

» Action taken and by whom; and

» Details of self-exclusion persons under section 4 of the code.

9.8 Financial transactions In accordance with the code of conduct MOD will have the following financial transaction policy:

» The position of ATMs will be approved by the Director of Licensing and will be located away from the gaming machines;

» ATMs will only be able to access debit accounts; access to credit accounts will not permitted;

» Advertising of ATM facilities in conjunction with gaming products will not be permitted;

» Other patrons will be able to access ATMs without having to walk though approved gaming areas.

» Auto-change machines have a maximum note exchange of $50.

» Patrons will be advised that the lending of money of the ascertaining of money on credit for the purpose of gambling is illegal and offenders will be prosecuted;

» Staff members will decline requests for credit.

» MOD will not cash third party, wages or multiple cheques;

» Once established the venue will have the right to refuse cashing of cheques at the manager’s discretion;

» MOD will not cash NT Keno cheques.

» MOD will have implemented a maximum cash payout of $500 per gaming machine win. Wins over $500 will receive a maximum of $500 cash and the remainder in cheque;

» Any cheques issued by the venue for gaming machine wins will not be cashed at the venue until the next trading day.

9.9 Advertising and promotions The MOD acknowledges to undertakes, advertise and promote gambling in an ethical and responsible manner, to support this they have the following advertising and promotions code:

» All advertising and promotions comply with the Advertising Code of Ethics and conform to with the Fair Trading Act and the Trade Practices Act;

» Advertising is clear, honest, responsible and not exaggerated;

» No advertising will suggest that winning a prize is a probable outcome;

» No advertising will refer to money spent as an “investment”;

» RTP will not be misleading or misrepresented;

» ATM and EFTPOS facilities will not be advertised in conjunction with EGMs;

» MOD will accurately detail prizes on offer;

» The venue will not imply that skill is involved in machine wins;


56

» MOD will not suggest that winnings are influenced by the length of time or the number of attempts;

» The venue will not advertise winnings paid to individuals, except within the gambling provider’s premise with written permission of any winning patron;

» MOD will not give the impression that gambling is a reasonable strategy for financial betterment, a means of relieving financial difficulties or paying for the basics (education, rent, etc.);

» MOD will not offer inducements or promotions to encourage excessive participation;

» In all mediums used, within view or on the advertising materials will be information about problem gambling;

» There will be no advertising directed at vulnerable or disadvantaged groups;

» The venue will not depict the use of alcohol with gambling.

Furthermore, MOD identifies that they are responsible for any advertising or promotions made on their behalf by a gaming promotional company, group or advertising company or individual. Management of MOD will welcome comments on advertising and promotions.


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10 Population and gaming projections

10.1 Introduction The following section of the report collates the current information available and calculates projections of population, financial and gaming to assist in determining the viability of the application. Each category details relevant methodologies and calculations in determining the projected positions.

10.2 Population projections The initial phase of this section reviews the population projections to determine the growth of the LCA in comparison to the defined benchmarks.

Population projections for the LCA and Greater Darwin Region (not the Darwin LGA) are obtained from the Northern Territory Department of Treasury and Finance (NTDTF) population projections. The Greater Darwin Region used in the below projections is comprised of the following regions: Darwin City, Darwin Suburbs, Palmerston and Litchfield. The population projections for the LCA are determined by the average annual growth (AAG) of the Greater Darwin region as determined by the NT Treasury projections.

Figure 10-1 Projected population growth at five yearly intervals

2011 (A) 2016 (P) 2021 (P) 2026 (P)

Diff 2011-

26 AAG

LCA (total) 14,791 16,283 17,926 19,735 4,944 1.94%

Greater Darwin (total) 129,117 143,547 157,708 172,271 43,154 1.94%

LCA (Adult) 12,654 13,914 15,300 16,824 4,170 1.92%

Greater Darwin (Adult) 97,850 109,277 119,737 130,094 32,244 1.92%

Source: ABS Census 2011 and NT Treasury population projections

» The average annual growth forecast over the ten-year period is 1.94% per annum equating to approximately 5,000 additional residents in the LCA and an additional 43,200 in the Greater Darwin region.

» Adults in the LCA are anticipated to grow at a rate of 1.92% per annum with an additional 4,200 adults in LCA by 2026. This is a positive trend for the venue.


58

The graph below shows the projected population for the Darwin LGA.

Figure 10-2 LCA age bracket population projections – 2026

» According to the NT Department of Treasury and Finance population projections, the resident population of the Greater Darwin region is projected to take on a greater “aged” profile. With a growth in those aged 65 and over and a decline in those aged 64 and below. The proportion of residents aged 9 or under are also expected to increase. The LCA however, is positioned in Darwin’s CBD, therefore it is likely that a similar profile of young adults will remain in this area.

0%

2%

4%

6%

8%

10%

12%

Darwin Census Population 2011 Darwin NT Treasury Projected Population 2026

Source: ABS Census 2011 & NT Department of Treasury & Finance Population Projections


59

10.3 Projected gaming machine density The following table shows projected machine density per 10,000 adults in the LCA assuming approval of the 10 gaming machines for MOD and also assuming that based on the legislative changes in the NT there will be an additional 229 machines introduced into the LCA over a two-year period. The figures are excluding the casino as the casino is subject to different legislation and is reliant on the transient tourism population.

The EGM density projections below have assumed the following:

» Installation of EGMs for the venue is 2018 calendar year, which is when DWS gaming projections begin.

» 2016 will see 169 additional machines for the LCA.

» 2017 will see an additional 60 machines for the LCA

» 2018 will see 10 machines introduced to the venue

Figure 10-3 Projected gaming density

Year end 30 June 2015 A 2018 P 2019 P 2020 P 2021 P 2022 P

Adult population 13,653 14,453 14,730 15,012 15,300 15,594

LCA EGMs 197 468 468 468 468 468

LCA MW ($000) 9,528 11,941 12,170 12,403 12,641 12,883

LCA ADR ($) 134 70 72 73 74 76

LCA EGMs per 10,000 adults

144 323 317 311 306 300

LCA MW Inc on PY (%) 6.6% 4.5% 1.9% 1.9% 1.9% 1.9%

LCA spend per Cap ($000) 698 826 826 826 826 826

MOD MW ($000)

MOD ADR ($)

MOD MW movement on PY (%)

MOD vs LCA ADR (%)

Source: LNT, NT Treasury Population Projections, DWS analysis

» Above projections are inclusive of GST, as metered win represents player loss.

» Given the location of MOD (Mitchell Street precinct) and the high number of venues in this area and the type venue that MOD is, the MOD is expected to perform initially at

of the LCA average, that is, a premium to the market, before increasing to of the LCA average.

» The LCA has seen a good growth in the MW per EGM since 2012 with an ADR of 105 to 2015 with an ADR of 134, however this growth is starting to decline with many new entrants into the market recently, with the potential for over 250 EGMs to be approved for the Darwin LGA over the next 12 months, with many of them expected to be in operation late-2016. This will put further downward pressure on metered win per machine and is projected to lower the rate further in 2016.


60

» This will see LCA EGMs per 10,000 adults increase from 144 in 2015 to a peak of 323 in 2018 with an expected decrease in LCA metered win per machine. This is due to a rise of EGMs throughout Darwin, with only a steady growth in population for the same time period. The density measure is high compared to the territory average, however it is important to consider the high volume of tourists in Mitchell, which contribute to expenditure

» The MOD is expected to initially perform with a metered win per machine per day of compared to the projected LCA ADR of $70 per day.

» With the change of legislation, the number of machines have increased in 2016 and will continue to do so until reaching a peak machine density by the end of 2018. It is then estimated to fall as the population grows; with density levels falling based on the current projected supply of EGMs remaining unchanged.

10.4 Indicative operating forecasts The following table uses MOD’s Business Plan operating projections as the venue is not trading yet. The estimates of the operational performance assume large growth from the 2018 to 2019 years as knowledge of the venue grows and operational teething problems subside. Gaming revenue is projected based on the average of average daily revenue per machine for hotels in the Darwin CBD. It is anticipated that the venue will see growth in patron numbers in the first two years of operation then the patron numbers and revenues will stabilise.

Figure 10-4 Indicative projected results with initial machines 2018 - 2021

YE Dec 31 2018 2019 2020 2021

Revenue $000 % $000 % $000 % $000 %

Accommodation

Food &

Beverage

Other

Gaming

Total revenue

COGS

Wages

Total expense

Net Profit

Source: DWS projections based on MOD financial projections

» Above gaming calculations are exclusive of GST, with projections beginning in January 2018 in line with expected installation of gaming machines and first full year that the venue will be operational. As construction is set to begin in January 2017, DWS have assumed operations to commence in 2018.

» Gaming revenue is anticipated to be a small proportion ( ) of the venue’s income based on the primary revenues derived from MOD Business Plan projections.


61

10.5 Projected community contributions As MOD is a new venue their proposed community support is based on their Business Plan. They expect to develop policies around their support for the community and the amount of donations is included in their financial projections however these have not be included in the projected community contributions.

The following table highlights the community benefits that MOD are projected to pay based on the growing machine revenue.

Figure 10-5 Indicative projected community benefits 2017 - 2021

YE December 31 2018 2019 2020 2021

Number of EGMs 10 10 10 10

Gaming machine revenue ($000)

Community benefits levy ($000)

Community benefits per EGM ($)

Source: DWS Projections

» With the installation of EGMs to the venue, MOD will be required to pay the community benefits levy. As per LNT requirements the venue will pay a minimum 10% levy. This equates to an estimated over the four-year projection period.

» MOD, as part of their business plan has allowed for community donations however the prospective amounts have not been included.


62

11 Net impacts MOD is located close to the main entertainment strip within Darwin, Mitchell Street, home to a cluster of venues operating in the area and Darwin’s main entertainment precinct. The Mantra group is expected to build a high quality, 201 room hotel complex on a site they already own, encompassing restaurants, a gymnasium, rooftop entertainment areas and a commercial hotel on the ground floor.

The venue will be abiding by the Code of Practice and Responsible Gaming Procedures and will develop strong management procedures to minimise any potential harm at the venue. The management at MOD are committed to ensuring the safety of their patrons and will implement strong responsible gaming policies to mitigate harm in the venue which may ensue due to the introduction of the machines.

Being at the base of a large hotel, the MOD is expected to attract strong tourist visitation as well as the local resident population. The LCA has demonstrated growth in gaming machine revenues over the past three years. Although density in the area is high, due to the cluster of venues within the city area, this does not incorporate the tourism market that is projected for in this area. Additional machines in the region will support and complement the existing services available at the venue and Mitchell Street. With a growing tourism market in Darwin and an increasing cruise market it is important that there are ample hospitality opportunities and services available to cater for this growing market, as well as increasing residential demand.

The venue is expected to generate employment opportunities for the local economy and contribute an estimated in costs of goods sold, which will further benefit local suppliers and contractors. This represents a sizeable boost for the local economy and hospitality sector – an important source of employment for many residents.


63

12 Disclaimer and statement of independence

12.1 Warranties and disclaimer The purpose of this CIA report is to accompany an application to Licensing NT, by Theofilos Kalidonis trading as Kalidonis Pty Ltd and 9 DLS Pty Ltd, for an initial installation of gaming machines. This report is not to be used for any other purpose or made available to any other party except the applicant, LNT and the Director General.

The preparation of a Community Impact Analysis requires statements of historic and current events. DWS has relied on information provided to it by the client and other organisations, the sources of which are stated in this report. DWS has not undertaken a thorough due diligence review of the information provided to validate its accuracy or reliability. In most cases, reasonable investigations were made to establish the reliability of the information, however, we generally accept information provided to us in good faith.

The preparation of a CIA requires estimating various parameters and projections of future outcomes. In these cases, we have adopted sound methodologies in formulating our estimates and projections, based on information supplied to us. Estimates and projections are inherently difficult to make because often these can be based on a range of assumptions about future events and these events can be uncertain. For these reasons, DWS cannot guarantee that its estimates and projections will match actual outcomes. DWS will accept no responsibility for any loss or damage caused, flowing from our estimates, statements, recommendations or projections.

12.2 Statement of independence We declare the following:

DWS received a fixed commercial fee for assisting Theofilos Kalidonis in the preparation of this CIA. With the exception of the commercial fee for this assignment, DWS will receive no benefit, pecuniary or otherwise, with respect to this application. The fee is not contingent on an outcome or positive determination from the Director General.

Signed:

Oren Tony Danny Nixon-Smith


64

13 Bibliography AMITY. (2012). Availability, density and size of venues matter in the context of increased

harm : A response to a possible increase in EGMs in our community.

Anielski, M., & Braaten, A. (2008). The Socio-Economic Impact of Gambling ( SEIG ) Framework An Assessment Framework for Canada : In Search of the Gold Standard. Management, (February).

Blaszczynski, A., & Nower, L. (2006). REVIEW: A pathways model of problem and pathological gambling. Drugs, 487–499.

Breen, H., Hing, N., & Weeks, P. (2002). Machine gaming in Sydney clubs: characteristics of the supporting resident populations. Journal of Gambling Studies / Co-Sponsored by the National Council on Problem Gambling and Institute for the Study of Gambling and Commercial Gaming, 18(3), 293–312.

Dowling, Nicki A, Jackson, A.C., Thomas, S.A., Frydenberg, E. (2010). Children at Risk of Developing Problem Gambling Shane A Thomas. Cyber-psychology, Behaviour, and Social Networking, (May).

Fogarty, C., & Young, M. (1999). Gambling harm-minimisation measures post 1999 : An Australian overview with particular reference to the Northern Territory. Northern Territory.

Framework, A. A., & Standard, G. (2008). The Socio-Economic Impact of Gambling ( SEIG ) Framework An Assessment Framework for Canada : In Search of the Gold Standard. Management, (February).

Haw, J., & Hing, N. (2011). Servicescape features and preferred gambling venue. Gambling Research, 23(2), 55–65.

Hing, N., Breen, H., Gordon, A., & Russell, A. (2014). The Gambling Behavior of Indigenous Australians. Journal of Gambling Studies, 30(2), 369–386. http://doi.org/10.1007/s10899-013-9358-9

Markham, F., & Young, M. (2014). “Big Gambling”: The rise of the global industry-state gambling complex. Addiction Research & Theory, 6359(1), 1–4. http://doi.org/10.3109/16066359.2014.929118

Mcquade, A., & Gill, Á. P. (2015). Harm Minimization , Responsible Gambling , and Precommitment in Australia : What Do Club and Hotel Managers Think ?, 1(1), 1–15.

Nower, L., Eyrich-Garg, K. M., Pollio, D. E., & North, C. S. (2014). Problem Gambling and Homelessness: Results from an Epidemiologic Study. Journal of Gambling Studies, 1–13. http://doi.org/10.1007/s10899-013-9435-0

Productivity Commission (Australian Government). (2010). Gambling - Productivity Commission Inquiry Report. Media (Vol. 1). http://doi.org/10.1111/j.1741-6612.2011.00548.x

Sproston, K. (2015). Prevalence of gambling and problem gambling in New South Wales Gambling in New South Wales, (September). http://doi.org/10.13140/2.1.1905.9526

Storer, J., Abbott, M., & Stubbs, J. (2009). Access or adaptation? A meta-analysis of surveys of problem gambling prevalence in Australia and New Zealand with respect to concentration of electronic gaming machines. International Gambling Studies, 9(3), 225–244. http://doi.org/10.1080/14459790903257981.


65

Victorian Responsible Gambling Foundation. (2014). The Victorian gambling study a longitudinal study of gambling and health.

Vitaro, F., Arseneault, L., & Tremblay, R. E. (1997). Dispositional predictors of problem gambling in male adolescents. American Journal of Psychiatry, 154(12), 1769–1770.

Walker, D. M. (2007). Problems in quantifying the social costs and benefits of gambling. American Journal of Economics and Sociology, 66(3), 609–645. http://doi.org/10.1111/j.1536-7150.2007.00529.x

Young, M., Doran, B., & Markham, F. (2014). Gambling Harm in the Northern Territory An Atlas of Venue Catchments.

Young, M., Lamb, D., & Doran, B. (2011). Gambling, Resource Distribution, and Racial Economy: An Examination of Poker Machine Expenditure in Three Remote Australian Towns. Geographical Research, 49(1), 59–71. http://doi.org/10.1111/j.1745-5871.2010.00667.x

Young, M., Tyler, W., Lamb, D., & Stevens, M. (2008). Expenditure on Electronic Gaming Machines in the Northern Territory : A Venues-Based Analysis.


66

Appendix I

Proposed MOD Floor Plan

MIT

CH

EL

L S

TR

EE

T

PEARY STREET

SM

IT

H S

TR

EE

T

DALY STREET

HARRIET PL

LOT 2445

SITE OF THIS APPLICATION

LOT 2445, DALY STREET - DARWIN

REV 23 JUNE 2016 3309 - SK SCALE 1: 101 JLOCALITY & SITE PLANS

SITE PLAN

SCALE 1:500 @ A3

LOCALITY PLAN

SCALE 1:1000 @ A3


REV 23 JUNE 2016 3309 - SK SCALE 1:200 102 HBASEMENT PLAN


REV 23 JUNE 2016 3309 - SK SCALE 1:200 103 KGROUND FLOOR PLAN

²²


REV 23 JUNE 2016 3309 - SK SCALE 1:200 104 KLEVEL 01 PLAN


REV 23 JUNE 2016 3309 - SK SCALE 1:200 105 HLEVEL 02 PLAN


REV 23 JUNE 2016 3309 - SK SCALE 1:200 106 GLEVEL 03 PLAN

**

*


REV 23 JUNE 2016 3309 - SK SCALE 1:200 109 KLEVELS 06 PODIUM PLAN

*

*


REV 23 JUNE 2016 3309 - SK SCALE 1:200 110 JLEVEL 07 PLAN

*

*

*



*

*



*

*

*



*

*



*

*

*



*

*



*

*

*



*

*




REV 23 JUNE 2016 3309 - SK SCALE 1:200 126 JLEVEL 23 FUNCTION AREA


REV 23 JUNE 2016 3309 - SK SCALE 1:200 127 GLEVEL 24 PLANT AREA


67

Appendix II

Community Representative Survey

Community Representative Feedback Kalidonis 2016


2

Community Representative Survey – Gaming Machines at Kalidonis

We are seeking your opinion on behalf of Kalidonis to gain feedback on their proposal to install 10 gaming machines. Kalidonis is not currently in operation, if successful this application would allow the venue to operate a total of 10.

Information from the survey will be used to help the Director-General of Licensing (Director-General) to understand the social and economic implications of the application on the Local Community.

We would appreciate your assistance in completing this short five minute survey. Survey Participation

1. Would you like to proceed with the survey?

a. Yes I would like to take the survey now

b. I am not able to provide comment on behalf of my organisation (please provide details of your organisation)

c. I / we do not want to participate (please provide details of your organisation)

d. Other (please specify)

__________________________________________________________________

__________________________________________________________________

2. Are you willing to have your name and/or comments published in the community impact analysis report?

a. Yes I would/am happy for my name and comments to be published

b. I am happy for my comments to be published but not my name

c. I do not want my names or comments published


__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

Survey

3

3. Do you think this proposal will have a positive, negative or no impact on the community?

a. Positive

b. Negative

c. No impact

Please provide feedback on why you think the proposal will have this impact on your community.

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

4. Do you support the application for 10 machines at Kalidonis?

a. Yes

b. No

c. Neutral

Please provide feedback on why you support / do not support the application

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

5. Please provide any other comments on the application

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

For Gambling Help Providers

6. Please estimate the number of individuals counselled by your organisation for gambling related issues in the last 12 months. (Only include those individuals who reside in the local community of Darwin. If this question does not apply to your organisation please proceed to the final section).

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

4

Respondent Details

7. Respondent Name : _________________________________________________

8. Position: __________________________________________________________

9. Organisation Name: _________________________________________________

10. Can you please confirm that you are eligible to complete this survey on behalf of your organisation and the local community?

a. Yes

b. No


68

Appendix III

Community Representative Survey

Responses

// 2




We would appreciate your assistance in completing this short five-minute survey. Survey Participation






__________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact


// 3

First of all, you’ve got to understand I work in Darwin and I work with people who have been really drawn into using those machines, to the point where it’s shattered their families and futures. As a consequence, some of them have been led into crime. These examples may seem extreme but there are far too many of them occurring. It is bad enough when the person is in their forties, but when you start to see young people being drawn in, the implications for the damage these habits can cause is just open ended. They get in the habit of using pokies as normal, and just another part of drinking. Adding more machines is normalising gambling behaviour. People in that area of Darwin are young and out for a good time, they’re making is eays for those people to be drawn into gambling. When they’re married with kids, their money is important and therefore gambling issues cause serious implications.


a. Yes

b. No

c. Neutral


There are far too many pokies in Darwin. We don’t need any more in the CBD.


More and more of these are being approved and my comments just don’t seem to be being heard whenever I answer these interviews. More and more gambling venues seem to be popping up. I’m seeing more and more clients around gambling and other socio economic factors and breakdowns related to gambling. The impact of gambling on families is very strong.



I’m a sole practitioner and I only work in the Darwin area-in the last 12 months 20-5 clients due to gambling.

Respondent Details


a. Yes

b. No

// 2










__________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact


Any gaming is going to have an impact on the community, but it will have minimal impact on my school community. Student’s at our school are obviously too young to

// 3

access the venue so the only problem would be access to parents but regardless, there are a number of gambling venues around anyway. I don’t know what level of impact it will have on the community itself but naturally, any kind of betting can have a negative impact on families and individuals who overdo it.


a. Yes

b. No

c. Neutral


In my position I should remain neutral. Being a public servant, I should not support something of this nature. I am not opposed either because I know that if you run a business and those machines tick over money then theyre obviously good for your business and I don’t want to begrudge anyone that opportunity. In that sense I don’t mind the proposal but as a government worker I remain neutral.




Respondent Details


a. Yes

b. No

// 2










__________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact


// 3

It’s once again another set of poker machines which will encourage gambling. This isn’t good as it contributes to a loss of money for families yet produces profits for gambling.


a. Yes

b. No

c. Neutral


Due to the locality, although it involves more poker machines, they’d be in the same crowd as many other venues with machines so I suspect there will be fairly little impact on the community.


N/A



N/A

Respondent Details


a. Yes

b. No

// 2










_________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact

Please provide feedback on why you think the proposal will have this impact on your community. I think it might encourage some of our locals to drink more and gamble more. I can’t see how it could be positive for the community. I’m against gambling as it is; I can’t

// 3

see how it benefits anyone. I think more gambling actually encourages drinking as the two are associated with eachother.


a. Yes

b. No

c. Neutral

Please provide feedback on why you support / do not support the application I just don’t approve. I am not a gambler and I don’t think gambling is a good behaviour. However everyone has their own choices to make in life which is why I am neutral.


N/A



N/A

Respondent Details


a. Yes

b. No

// 2










__________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact


People will lose money. People will go to the venue to have a few drinks and that is when the gambling gets out of control. People can’t control themselves. Drinking is

// 3

associated with gambling. The amount of money people will lose from the gambling will financially impact their families.


a. Yes

b. No

c. Neutral


There is a casino nearby anyway, so whether this application is approved or not people will go to the nearby casino to gamble anyway. I suspect this venue will just be for people to have a beer and a bit of a gamble but that will be it. I don’t think any serious gambling will be happening there.




Respondent Details


a. Yes

b. No

// 2










__________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact


I am already aware that a lot of gaming machines are located in that Mitchell Street area. I think people who are sensitive to gambling, if this is approved, will have even

// 3

more options in terms of gambling. Gambling is a huge problem in the Northern Territory. Providing more venues with gaming machines is simply providing more temptation for people to gamble.


a. Yes

b. No

c. Neutral


I don’t support gambling in any form. The balance between being able to afford it or not is just too slim and there are people here with serious addictions. There are already so many venues in that area with gambling machines, not to mention the big casino at the end of the road. We don’t need any more.




N/A

Respondent Details


a. Yes

b. No

// 2










__________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact


It’s gambling, so yes it is going to have a bad impact. By that I mean people spend their money on gambling which they need to spend on things like food. Gambling is

// 3

addictive and therefore the excessive spending becomes addictive. When people spend it on gambling and run out of money, they can’t feed themselves so they go to the salvos asking for money and I think this is wrong.


a. Yes

b. No

c. Neutral


It is neither here nor there for me. It is peoples own prerogative to decide what do to with their money.


N/A



Respondent Details


a. Yes

b. No

// 2










__________________________________________________________________






Survey


a. Positive

b. Negative

c. No impact


There’s several venues in that area that already have gaming machines. Adding more just makes it more available to people, therefore encouraging people to access

// 3

gaming machines. Gambling causes loss of finances to individuals, which therefore increases family and personal pressures.


a. Yes

b. No

c. Neutral


It is increases the number of gaming machines in the area. That area of Darwin in particular has a bad reputation in terms of gambling and partying and therefore I don’t support it.


People who come to our organisation for financial help and somewhere to stay are often gambling addicts and their addiction is the reason for their financial losses which have led them to us.



No response

Respondent Details

Can you please confirm that you are eligible to complete this survey on behalf of your organisation and the local community?

a. Yes

b. No


69

Appendix IV

NT Code of Practice Responsible Gambling

Northern Territory

Code of PracticeFor

Responsible Gambling

2

Statement

This Code of Practice reflects a partnership between Northern Territorygambling providers, Government, regulators and counseling services and formsan essential part of managing gambling services provided by Northern Territorygambling licensees. It represents a whole-of-industry commitment to bestpractice in the provision of responsible gambling.

Objective

For the majority of people, gambling is an enjoyable leisure and entertainment activity.However, for some, gambling can have negative impacts.

The Northern Territory community expects gambling services to be provided in aresponsible manner and in harmony with community expectations. This Code sets outcertain practices to be adopted by Northern Territory gambling providers in the provision oftheir services, so as to minimise the harm to consumers that may be adversely affected bygambling.

What is Responsible Gambling?

“Responsible gambling” is a broad concept and involves the conduct of gambling in amanner whereby the potential for harm associated with gambling is minimised.

It respects the responsibility of individuals for their own actions, but also acknowledges aresponsibility on the part of the service providers.

Responsible gambling has regard to the context in which gambling occurs, the inducementsmade to gamble, the way the gambling service operates and the integrity of the gamblingoperator.

The aim is to enable persons to make informed decisions about their participation ingambling and, if harm has occurred, to provide access to gambling help services.

What is Problem Gambling?

Problem gambling exists when there is a lack of control over gambling, particularly thescope and frequency of gambling, the level of betting and the amount of leisure timedevoted to gambling. The negative consequences of problem gambling may include:

3

Problem Gambling …

� The gambler suffering excessive financial losses relative to the gambler’s means;

� Adverse personal affects on the gambler, his or her family and friends;

� Adverse affects on employers and work performance; and

� Other costs which are borne by the community.

Expected Outcomes

This Code of Practice aims to achieve the following outcomes:

� Minimising the extent of gambling-related harm to individuals and the broadercommunity;

� Enabling customers to make informed decisions about their gambling practices;

� Enabling people adversely affected by gambling to have access to timely andappropriate assistance and information;

� Promoting a shared understating between individuals, communities, the gamblingindustry and Government of responsible gambling practices and an understanding oftheir rights and responsibilities in relation to these practices;

� Ensuring the gambling industry provides safe and supportive environments for thedelivery of gambling products and services

The Responsible Gambling Manual

This Code contains the practices to be applied to achieve industry “best-practice” in thedelivery of gambling services.

Though the principles are intended to apply to all gambling providers and all forms ofgambling, the method of implementing the Code will vary according to the form ofgambling, and will change over time as new operating practices emerge.

Accordingly, while this Code contains specific clauses and describes the expectedoutcomes, the way these outcomes are to be achieved plus detailed descriptions ofresponsible gambling practices relevant to each sector of the gambling industry, arecontained in the associated Responsible Gambling Manual. The Appendix attached to bothCode and Manual indicates how the practices apply to each sector of the industry.

4

Continual review of the Code and Manual

Both the Code of Practice and the Manual are “living documents” in the sense that they willbe amended to take account of new operating practices, effectiveness of current measures,research in problem gambling, and changing circumstances.

As “best-practice” is constantly evolving and changing in the light of new research, newtechnology and new business practices, the Code and the Manual will be subject to regularreview and evaluation.

Responsible Gambling Advisory Committee

The Northern Territory Responsible Gambling Code of Practice has been developed by theResponsible Gambling Advisory Committee in consultation with the gambling industry.The Committee comprises representation from the following organisations:

� Amity Community Services

� Anglicare Top End

� Australian Hotels Association NT Branch

� CentreRacing

� Clubs NT

� Darwin Turf Club Incorporated

� IASbet Limited

� Jupiters Limited

� Lasseters Hotel Casino

� MGM Grand Darwin

� MultiBet.com Pty Ltd

� Northern Territory Licensing Commission

� Northern Territory TAB

� Northern Territory Treasury – Racing, Gaming and Licensing

� Relationships Australia NT Inc

� Salvation Army

� Tattersalls Sweeps Pty Ltd

5

The Responsible Gambling Practices

1. Provision of Information

A gambling provider is to adopt strategies for the provision of information to ensurethat customers can make informed decisions about their gambling.

1.1 Information about the Potential Risks associated with gambling and where toget help for problem gambling is to be prominently displayed in all gambling areasand near ATM and EFTPOS facilities servicing gambling areas where these areprovided.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees:Information about the potential risks associated with gambling and, as appropriate,where to get help for problem gambling is to be provided from the site.

1.2 A Responsible Gambling Mission Statement is to be clearly displayed.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: TheResponsible Gambling Mission Statement may be displayed and additional initiativesadopted as outlined above that are applicable to and varied to meet internetgambling.

1.3 Information on the Odds or Win Rates of Major Prizes. Easily understood andaccurate information on the odds or win rates of major prizes is to be accessible ingambling area, in proximity to relevant games and on web sites.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Easilyunderstood and accurate information on the odds or win rates of major prizes is tobe accessible from the web site and in proximity to relevant bet type or games.

1.4 Information is Available on Request: Customers are to be advised that thefollowing information is available on request:

a) The gambling provider’s Responsible Gambling Practices documentationincluding, where appropriate, policies for addressing problem gambling issuesrelevant to the local community;

b) The nature of games, game rules, odds or returns to player;

c) Self-Exclusion provisions;

d) Gambling-related complaint resolution mechanisms.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees:

a) A copy of the gambling provider’s Responsible Gambling Practices document;

b) The nature of games, game rules, odds or returns to player;

c) Self-Exclusion provisions;

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d) Gambling-related complaint resolution mechanisms.

2. Interaction with Customers and Community

2.1 Community Liaison. To support early intervention and prevention strategies,gambling providers are to:

� Establish appropriate links with gambling-related support services.

� Consult with local communities where relevant.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Theinternet gambling provider is expected, as far as is reasonable and practicable, toestablish links with gambling-related support services and provide a contact point forResponsible Gambling issues.

2.2 Customer Complaints. Resolution mechanisms for recognising and addressingcomplaints are to established and promoted by gambling providers. Any complaintsconcerning breaches of the Code will be directed to the individual provider. It is thenthe responsibility of that particular gambling provider to ensure that mechanisms arein place to address complaints in a manner that enables any legitimate issue to bedealt with effectively in order to ensure that this Code is upheld and that any breachis rectified as soon as possible.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees:Mechanisms for addressing and resolving complaints are to be established andpromoted by gambling providers. Any complaints concerning breaches of theResponsible Gambling Code are to be dealt with by the operator, in the first instance,and any breach of the Code rectified as quickly as possible.

2.3 Responsible Gambling Records. Gambling providers will maintain a ResponsibleGambling Incident Register and ensure recording of action taken by staff to assistpeople in accordance with the Code. The register will include the followingparticulars:a) Date, time, location and nature of any event where a patron reports a

gambling-related problem.

b) Name and address (if known) or description of the person in relation to whomaction was taken.

c) Action taken and by whom.

d) Details of Self-Excluded persons under Section 4 of the Code.

In the case of casinos, the Log filed monthly with the Director replaces the Register.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: gamblingproviders are to maintain full records of incidents, complaints and action taken bystaff to assist people in accordance with the Code.

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3. Training & Skills Development

3.1 On-going Training. Mechanisms are to be established to ensure gambling-relevantcustomer service staff receive appropriate information and on-going training in theprovision of responsible gambling services and products.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees:Mechanisms are established to ensure all key personnel including gambling-relatedcustomer service staff and managers receive appropriate information and training onan on-going basis in the provision of responsible gambling services.

3.2 Training Time Frame. All relevant staff engaged in gambling services mustcomplete appropriate gambling training within three months of the commencementof their employment.

3.3 Product Comprehension. All gambling providers will ensure staff engaged ingambling services have undertaken training and are able to provide a fullexplanation of the type of product offered, its Rules and How to Play, and, asapplicable, the chances of winning.

3.4 Responsible Gambling Contact Points. Gambling providers will nominate one ormore staff members for each of their operations, venues, sites or outlets asResponsible Gambling Liaison Officers to act as contact points when approached forproblem gambling support services.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Thegambling provider will ensure the due allocation between staff of duties forresponsible gambling-related issues.

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4. Exclusion of Problem Gamblers.Gambling providers are to provide patrons who feel they are developing a problemwith gambling, with the option of excluding themselves from the gambling venue orsite.

4.1 Patron Responsibility. Gambling patrons will be encouraged to take responsibilityfor their gambling activity. Gambling providers are to provide patrons who feel theyare developing a problem with gambling with the option of excluding themselvesfrom the gambling venue or site.

4.2 Self-Exclusion Procedures. A generic form of self-exclusion has been developedfor use by Northern Territory gambling providers, (Note: casinos have specificprovisions in place). Procedures with clear, supporting documentation are to beimplemented and application forms for self-exclusion must be available at Reception,within the gambling area, adjacent to the gambling products or/and on the website.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees:Appropriate self-exclusion facilities and procedures are to be developed andimplemented.

4.3 Completed Self-Exclusion Forms. Management and/or security staff of thegambling provider to be supplied with the completed self-exclusion forms togetherwith, where appropriate, a photo of the relevant person. These forms will include thestated wish of the patron to be reminded of their desire to be excluded from thespecified gambling provider. Details will also be entered in the Responsible GamblingIncident Register.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Thewebsite is to operate such that the submission of a completed self-exclusion triggerstechnical responses that block access by the player to the site, and this action iswritten to the audit log for the system.

4.4 Counselling Contact Information. Gambling providers are to offer customerswho seek self-exclusion and/or express a concern that they have a gamblingproblem, contact information for appropriate counselling agencies.For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Asappropriate, gambling providers are to offer customers who seek self-exclusioncontact information for appropriate counselling agencies.

4.5 Self-Exclusion from Other Gambling Providers. Self-exclusion gamblingcustomers are to be given support and encouragement in seeking self-exclusionsfrom other gambling providers.For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Self-exclusion gambling customers are to be given support and encouragement inseeking self-exclusions from other Australian gambling providers.

4.6 Correspondence or Promotional Material. All gambling providers are not tosend correspondence or promotional material to gambling customers who are

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excluded from their services or who request that this information not be sent tothem.

5. Physical EnvironmentA gambling provider is to provide a safe environment to protect the interests ofgamblers themselves, their friends and family, and a physical environment that isconsistent with responsible gambling.

5.1 Passage of Time. Gambling providers will implement practices to ensure thatcustomers are made aware of the passage of time. e.g. clearly visible clocks in thevicinity of cash cages and cash dispensers, together with natural lighting wherepossible.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Gamblingproviders will implement practices to ensure that customers are made aware of thepassage of time.

5.2 Intoxicated Customers. Customers who are intoxicated are to be removed fromthe premises licensed under the Liquor Act, under the strict requirements of the law.

5.3 Child Care Facilities. Where gambling providers offer child care facilities, thesefacilities must recognise all child care regulations and patrons must be encouragedto check their child a minimum of once an hour and adhere to a maximum of a3 hour stay permitted at the child care facility within any 24 hour period.

5.4 Procedures to Check Venues and Car Parks. Gambling providers, wherepractical, will adopt procedures to check venues and venue car parks under theircontrol with the aim of reducing the risk of children being left unattended.

6. MinorsAll gambling providers are to adopt appropriate strategies to ensure minors areprohibited from gambling and not induced to gamble.

6.1 Prohibition of Minors. Minors are prohibited from gambling and gamblingproviders will check the identification of any person whom they have reason tobelieve might be less than 18 years of age.

For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Minorsare prohibited from gambling and gambling providers are to obtain adequateevidence of identity and age of any player who they have reason to believe might beunder 18.

6.2 Activities for Minors run by gambling providers must not promote any aspect ofgambling and should not be conducted in close proximity to gambling activities.

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6.3 Minors as Staff Members. Minors are discouraged from selling NT Keno andlottery products.

7. Financial TransactionsFinancial transactions associated with gambling are to be undertaken in aresponsible manner, which includes such factors as the location and operation ofAutomatic Teller Machines (“ATMs”), the provision of credit or granting loans for thepurpose of gambling, and the cashing of cheques.

7.1 Signage. ATMs situated within premises which provide licensed gambling serviceswill have on or within close sight of them problem gambling warning signage andappropriate support service contact details in a manner clearly visible to customers.

7.2 ATM and EFTPOS Facilities will have access only to debit accounts; access tocredit accounts will not be permitted.

7.3 Credit and Money Lending. All gambling providers, with the exception ofbookmakers, are not to provide credit or lend money to anyone for the purpose ofgambling.

7.4 Cashing of Cheques, whether personal or third party, on the gambling provider’slicensed premises for the sole purpose of gambling is forbidden.

In the case of the Northern Territory casino licensees, cashing of personal or thirdparty cheques on the gambling provider’s licensed premises for the purpose ofgambling is only permitted for customers who have opened an account for suchpurpose with the gambling provider; and have provided the gambling provider withaccount information and signatory information as defined in the FinancialTransactions Reports Act 1988 (Cth).

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8. Advertising and PromotionsAdvertising and promotions are to be delivered in an honest and responsible mannerwith consideration given to the potential impact on people adversely affected bygambling.

8.1 Compliance with the Advertising Code of Ethics. Advertisements must complywith the Advertising Code of Ethics as adopted by the Australian Association ofNational Advertisers or the Advertising Federation of Australia. Any televisionadvertising and promotion must also comply with the Federation of CommercialTelevision Stations (FACTS) Code of Practice.

8.2 Return to Player. Advertising and promotions shall not be false or deceptive,particularly with respect to the chances of winning a prize, “the return to player”.

8.3 Accurate Details. Advertising, marketing and promotions must accurately detailprizes on offer and the game results available.

8.4 False Impressions. No advertising produced by any gambling provider is to givethe impression that gambling is a reasonable strategy for financial betterment.

8.5 Minors. Advertising displays and point of sale material for gambling products mustnot be directed at minors, portray minors participating in gambling, or be set up inan area specifically to target minors.

8.6 Problem Gambling Signage. Advertising displays at the point of sale are to haveon or within sight of them appropriate problem gambling warning signage in aclearly visible manner.For Internet/Telephone Sports Bookmakers and Online Gaming Licensees:Advertising and promotions directed at Northern Territory residents are to containappropriate problem gambling warning signage in a clearly visible manner.

8.7. Notices of Winnings Paid. Advertising of individuals’ winnings paid should only bedisplayed within the gambling provider’s premises.For Internet/Telephone Sports Bookmakers and Online Gaming Licensees:Advertising of winnings paid should only be displayed on the provider’s internet site.

8.8 Urging to Buy. Gambling providers are not to verbally urge non-gamblingcustomers to buy gambling products.For Internet/Telephone Sports Bookmakers and Online Gaming Licensees: Gamblingproviders are not to verbally urge non-gambling Northern Territory residents to buygambling products.

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9. Privacy Policy

The gambling provider must maintain the privacy of player information and mustensure, as far as possible, that there is no unauthorised or inappropriate disclosureof personal information obtained or kept under this Code of Practice.

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SignatoriesAll parties to this Code agree to be bound by its terms, conditions and obligations:

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Glossary of Terms

“gambling” includes gaming, wagering or betting under a gambling law ofthe Northern Territory.

“gambling area” means an area approved under a gambling law for the conductof gambling, or otherwise, where gambling takes place.

“gambling provider” means the holder of a licence under a gambling law of theNorthern Territory.

“problem gambler” means an individual affected by gambling to the point of nolonger having normal control or rational judgment, leading toproblems in other areas of the gambler’s life.

“wagering” means placing a bet on the outcome of racing, sport or otherevents covered by totalisators or licensed bookmakers eitheron-course, off-course or on-line.

Acknowledgements

This Code is modeled on the Queensland Responsible Gambling Code of Practice as well asthe ACT Gambling and Racing Control (Code of Practice).

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