JOB PACKRecruitment Coordinator

OUR MISSION

Over 700,000 children in England rely on the support of social workers each year. These children need and deserve the support of life-changing social work professionals who can empower them to achieve their full potential and help to break the cycle of trauma and disadvantage.

Frontline is a social work charity working to ensure that all children in England have a safe and stable home, and that their life chances are not limited by their social or family circumstance. Our mission is to create social change for these children and their families by developing excellent social work practice and leadership through our programmes, and by building a movement of leaders in social work and broader society as part of our Fellowship.

We are looking for outstanding people from a diverse range of backgrounds to join our organisation and contribute to our work to create lasting social change for children and families. We want to do this whilst striving to achieve a culture of freedom and responsibility. Read on to find out more about our culture and what we are looking for in this role.

FREEDOM AND RESPONSIBILITY:OUR CULTURE

To become an outstanding organisation, we need to both let go of control and expect much more of one another. If we can manage this feat, you will be surrounded by a team who can solve problems, speak with candour, communicate expectations and give one another the space and support to achieve fantastic results for children and families. This is what we call a culture of freedom and responsibility.

How do we make it happen? Freedom without responsibility results in chaos –confusion, frustration, a lack of accountability. Responsibility without freedom breeds a rigid focus on following rules and process, even when professional judgement and creativity would produce better results. It can result in people doing things right without doing the right thing. Because of this, we need to have huge levels of both freedom and responsibility. The most important word is not freedom, nor responsibility, but and.

DIVERSITY AND INCLUSION

Frontline is an employer that takes equal opportunity seriously and seeks to walk the talk.

We believe that the strongest performing teams have a lot of difference in them. Our employees come from a range of backgrounds and with various expertise. We are committed to anti-discriminatory practice and are actively seeking to bring people with different lived experiences into the organisation.

We promote inclusive leadership and aim to achieve a workforce that is diverse in age, disability, ethnicity, gender identity or expression, race, religious belief, sexual orientation, social background and any other forms of identity.

We voluntarily complete a gender pay analysis, which demonstrates that our approach to pay and reward is fair irrespective of gender. We are committed to taking an inclusive approach to recruitment.

We use a system called Applied, which helps to remove bias from the selection process by anonymising applications. We ask for a CV but will only use it at the interview stage and not to shortlist. We are proud to have won the Pink News Third Sector Equality Award 2019.

We are committed to ensuring all employees have the relevant knowledge to support these aims. We design and deliver workshops and training around diversity, inclusion and belonging.

In addition, all of our activity and teaching has a strong focus on anti-discriminatory practice, inclusion and practitioner reflexivity. As a result, our programme participants reflect on their identity, the lives of the children and families with whom they work and their experiences.

THE ROLE

The team you will be working in:Recruitment team

Closing date: 9am, 09 June 2021

Interviews: First round: 15 June 2021

Second round: 18 June 2021

Reports to:Attraction Manager & Project Officer

Salary:£26,000 (inclusive of London weighting)plus competitive pension

Contract:Full Time, Permanent

Location: London

The purpose of your role:

The Recruitment Coordinator is a crucial role in the attraction team, providing

administrative across the team and supporting all recruitment activities and events. The

recruitment coordinator role requires someone who is highly organised with excellent

interpersonal skills who enjoys variety and working in a fast paced administrative support

role. The successful candidate will enjoy working across a variety of activities and be

adaptable in supporting the team to achieve their key objectives.

THE ROLEJob description:

Administration support• Answering queries about Frontline by email, live chat, telephone, and face-to-face• Carry out essential finance tasks including tracking and monitoring the recruitment

expenditure• Assisting team with booking events and managing recruitment processes• Facilitating at Frontline assessment centres including greeting candidates, checking

documentation and assisting with activities on the day• Follow up administration after assessment centres, such as providing feedback to candidates

after assessment centres.• Booking in and organising chairs for the recruitment team meetings

Event coordination and planning• Book and assist with campus events and meetings in Spring and Autumn• Managing team events and ensuring each event is sufficiently staffed• Supporting the team in sending out pre and post event communication• Work with various teams at Frontline to help design, plan and manage upcoming events• Managing key projects to assist with Frontline goals• Represent Frontline by speaking to potential applicants at university campus events and fairs.•

Campus Brand Manager Programme support• Assisting with screening applicants, facilitating and assessing at Campus Brand Manager

assessment days• Support with administration and logistic planning of the Campus Brand Manager training days• Support with content creation and presentation delivery at the Campus Brand Manager training

days• Liaise with on campus brand managers to assist with events, sending material, raising payments

and liaising with on campus contacts• Creating and delivering key communication and engagement tools and supporting

with monitoring campus brand managers performance

Data management and systems• Data analysis tasks to assist with building plan for next year – particularly around target

universities, marketing, attraction events and selection. Presenting findings in reports or PowerPoint presentation to recruitment team and wider organisation

• Manage the back-end of our online chat system, updating and problem solving where necessary.

THE ROLERelationship management• Provide a good customer experience for those engaging remotely with the recruitment

team• Maintain relationships with university event coordinators for event management in

autumn and to ensure Careers Services have up-to-date information.• Develop relationship with our main courier and arrange for the delivery of marketing

materials for on campus events.• Manage and maintain relationships with a number of universities to keep them engaged

and promoting Frontline to their students. This could include sending emails during our application window and statistics on application numbers at the end of the recruitment season.

Additional project work and collaboration across the team• Support the team with projects related to different areas of recruitment (IT systems,

marketing, internships, workshops, etc.)

Person SpecificationValues and alignment• Prepared to work in line with our values• Committed to creating a culture of freedom and responsibility• Committed to anti-discriminatory practice• A willingness and ability to be fully aligned to, and be an advocate for, Frontline’s purpose

and theory of change across all areas of work including a:o focus on having the highest standards for recruiting top talent into social worko approach to our Fellows (alumni) that celebrates, encourages and recognises individuals

who are improving safety and stability for children whether they remain in social workor work outside of the profession

and a commitment that every child should have a safe and stable home and that this is best supported by social workers who work alongside families

Experience and knowledge• Knowledge or interest in student recruitment and university networks in England• Experience of facilitating and managing events• Previous experience in booking and planning events• Previous administration experience in busy office environment is desirable but not

essential• Previous experience in a customer or client facing role is desirable but not essential

THE ROLE

Characteristics and skills• High level organisation and administration skills• Able to manage own workload and show initiative• Good attention to detail for accurate communication, monitoring and data reporting• Interpersonal and excellent written skills to respond to emails and contribute to reports• Confident telephone manner to manage enquiries• Quick to learn and adaptable• Willing to learn new processes and systems• Creative thinking for building brand awareness• Self-motivated and flexible to work in the ever changing, growing organisation• A flexible, confident and hands-on approach

Requirements of the role:• Right to work in the UK• This post is subject to a police check of previous criminal convictions with

the Disclosure and Barring Service (DBS)

How to apply:If this sounds like the right role and organisation for you, apply by following this link.

Want to find out more?Please contact:Nita Makvana, Project Officer at Nita.Makvana@thefrontline.org.uk