Is Stereotype Threat a Useful Construct for Organizational Psychology Research and Practice?

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Industrial and Organizational Psychology, 7 (2014), 381–402. Copyright © 2014 Society for Industrial and Organizational Psychology. 1754-9426/14 FOCAL ARTICLE Is Stereotype Threat a Useful Construct for Organizational Psychology Research and Practice? ELISE K. KALOKERINOS, COURTNEY VON HIPPEL, AND HANNES ZACHER The University of Queensland Abstract Stereotypes about different groups persist in organizations. Employees from such groups may experience stereotype threat, or the concern that they are being judged on the basis of demeaning stereotypes about groups to which they belong. The goal of this focal article is to discuss whether stereotype threat is a useful construct for organizational psychology research and practice. To this end, we focus on consequences other than acute performance deficits in laboratory settings. In particular, we examine studies that highlight the effects of stereotype threat on intrapersonal outcomes (e.g., job attitudes), interpersonal outcomes (e.g., negotiation), and on the relationship between employees and their organization. The research reviewed suggests that stereotype threat is a potentially important phenomenon in organizations, but it also highlights the paucity of research in an organizational context. We provide suggestions for future research directions as well as for the prevention and amelioration of stereotype threat in the workplace. Stereotype threat is the concern of con- firming or being reduced to a negative stereotype about one’s group (Steele, 1997; Steele & Aronson, 1995; Steele, Spencer, & Aronson, 2002). Over the past 2 decades, hundreds of laboratory studies have demon- strated that stereotype threat results in performance deficits when people attempt to perform difficult tasks in domains in which they are negatively stereotyped (for a meta-analysis, see Nguyen & Ryan, 2008). For example, when women are reminded of the stereotype that men are better in math, they perform considerably worse on a dif- ficult math test compared to women who do not receive this reminder (Gresky, Eyck, Lord, & McIntyre, 2005). Although stereo- type threat research began with a focus on Correspondence concerning this article should be addressed to Courtney von Hippel. E-mail: [email protected] Address: School of Psychology, The University of Queensland, Brisbane, Queensland 4072, Australia We thank Carol Kulik and Paul Sackett for their helpful comments on an earlier version of this paper. academic tasks, the performance-impairing effects of stereotype threat have been replicated across numerous populations and tasks. For example, White men’s ath- letic ability (J. Stone, Lynch, Sjomeling, & Darley, 1999), poor people’s language skills (Croizet & Claire, 1998), older adults’ mem- ory (Hess, Auman, Colcombe, & Rahhal, 2003), and women’s driving (Yeung & von Hippel, 2008) all suffer when they are reminded about the stereotypes of their group in these domains. Despite the vast array of studies demon- strating performance decrements brought about by stereotype threat in laboratory settings, very little research has exam- ined the antecedents and consequences of stereotype threat outside the laboratory, par- ticularly in organizational settings. Indeed, the field of industrial–organizational (I–O) psychology has been rather inattentive to the topic of stereotype threat (for a notable exception, see Roberson & Kulik, 2007). One exception to the general dearth of 381

Transcript of Is Stereotype Threat a Useful Construct for Organizational Psychology Research and Practice?

Industrial and Organizational Psychology, 7 (2014), 381–402.Copyright © 2014 Society for Industrial and Organizational Psychology. 1754-9426/14

FOCAL ARTICLE

Is Stereotype Threat a Useful Constructfor Organizational Psychology Researchand Practice?

ELISE K. KALOKERINOS, COURTNEY VON HIPPEL, AND HANNES ZACHERThe University of Queensland

AbstractStereotypes about different groups persist in organizations. Employees from such groups may experiencestereotype threat, or the concern that they are being judged on the basis of demeaning stereotypes aboutgroups to which they belong. The goal of this focal article is to discuss whether stereotype threat is a usefulconstruct for organizational psychology research and practice. To this end, we focus on consequences other thanacute performance deficits in laboratory settings. In particular, we examine studies that highlight the effects ofstereotype threat on intrapersonal outcomes (e.g., job attitudes), interpersonal outcomes (e.g., negotiation), andon the relationship between employees and their organization. The research reviewed suggests that stereotypethreat is a potentially important phenomenon in organizations, but it also highlights the paucity of research in anorganizational context. We provide suggestions for future research directions as well as for the prevention andamelioration of stereotype threat in the workplace.

Stereotype threat is the concern of con-firming or being reduced to a negativestereotype about one’s group (Steele, 1997;Steele & Aronson, 1995; Steele, Spencer, &Aronson, 2002). Over the past 2 decades,hundreds of laboratory studies have demon-strated that stereotype threat results inperformance deficits when people attemptto perform difficult tasks in domains inwhich they are negatively stereotyped (for ameta-analysis, see Nguyen & Ryan, 2008).For example, when women are reminded ofthe stereotype that men are better in math,they perform considerably worse on a dif-ficult math test compared to women whodo not receive this reminder (Gresky, Eyck,Lord, & McIntyre, 2005). Although stereo-type threat research began with a focus on

Correspondence concerning this article should beaddressed to Courtney von Hippel.E-mail: [email protected]

Address: School of Psychology, The University ofQueensland, Brisbane, Queensland 4072, Australia

We thank Carol Kulik and Paul Sackett for theirhelpful comments on an earlier version of this paper.

academic tasks, the performance-impairingeffects of stereotype threat have beenreplicated across numerous populationsand tasks. For example, White men’s ath-letic ability (J. Stone, Lynch, Sjomeling, &Darley, 1999), poor people’s language skills(Croizet & Claire, 1998), older adults’ mem-ory (Hess, Auman, Colcombe, & Rahhal,2003), and women’s driving (Yeung & vonHippel, 2008) all suffer when they arereminded about the stereotypes of theirgroup in these domains.

Despite the vast array of studies demon-strating performance decrements broughtabout by stereotype threat in laboratorysettings, very little research has exam-ined the antecedents and consequences ofstereotype threat outside the laboratory, par-ticularly in organizational settings. Indeed,the field of industrial–organizational (I–O)psychology has been rather inattentive tothe topic of stereotype threat (for a notableexception, see Roberson & Kulik, 2007).One exception to the general dearth of

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applied research on stereotype threat isthe debate among personnel selectionresearchers on the role of stereotype threatin high-stakes workplace selection andhigher education admission contexts (Sack-ett, 2003; Sackett & Ryan, 2012; see alsoSackett, Borneman, & Connelly, 2008;Sackett & Lievens, 2008; Sackett, Schmitt,Ellingson, & Kabin, 2001). Specifically,Sackett and colleagues have argued thatthe performance deficits associated withstereotype threat are less relevant in thesesituations because applicants are highlymotivated and incentives exist to do well(Cullen, Hardison, & Sackett, 2004; Cullen,Waters, & Sackett, 2006; Sackett, 2003;Sackett et al., 2001). Consistent with thisargument, a number of papers have failedto provide evidence for stereotype threateffects in personnel selection simulationswhere participants were either focusedon obtaining a desirable job, gaining afinancial reward, or both (Mayer & Hanges,2003; McFarland, Lev-Arey, & Ziegert,2003; Nguyen, O’Neal, & Ryan, 2003;Ployhart, Ziegert, & McFarland, 2003).Sackett (2003) suggested that these nulleffects demonstrate that studies involvingmore “life-like” elements direct attentionalresources away from concerns about racialstereotyping and toward test performance,thus eliminating the impact of stereotypethreat. However, the jury is still out withregard to the impact of stereotype threat inhigh-stakes testing. For instance, Steele andDavies (2003) and Aronson and Dee (2011)have catalogued a variety of reasons whythese null findings may be flawed.

Sackett and colleagues also noted thatresearchers and the popular media haveoften misinterpreted Steele and Aronson’s(1995) seminal stereotype threat study.In Steele and Aronson’s (1995) research,African American participants showedperformance decrements compared toWhite participants in the stereotype threatcondition, after controlling for prior differ-ences in SAT performance. In the controlcondition there were no performancedifferences between African Americansand White participants after controlling

for these prior performance differences.Media outlets and researchers often mis-interpreted these results as suggesting thateliminating stereotype threat would fullyclose the test performance gap betweenAfrican Americans and Whites, ignoringthe fact that Steele and Aronson (1995) hadalready accounted for much of the existingperformance gap by controlling for prior dif-ferences in SAT scores (Sackett, Hardison, &Cullen, 2004; Sackett et al., 2001). Whatthe study actually demonstrated was thatstereotype threat had an independent effectabove and beyond what would be expectedbased on prior SAT score differences.

Despite these various points of con-tention highlighted by Sackett andcolleagues, they have noted that stereotypethreat may have important and independenteffects on test performance. Nevertheless itseems these debates have caused many I–Opsychologists to view stereotype threat as aphenomenon that is confined to laboratorysettings and diverted their attention fromthe possibility that stereotype threat maylead to other important outcomes in organi-zations. For instance, stereotype threat mayresult in unfavorable job attitudes, disiden-tification at work, altered decision making,and lowered career aspirations. Given thesewide-ranging consequences of stereotypethreat, the time appears ripe to examinewhether stereotype threat is a useful con-struct in organizations. The dual aims ofthis focal article are to stimulate discussionabout the relevance of stereotype threatin organizational settings and to highlightfuture research directions that could helpdetermine its organizational significance.In service of these goals, we focus primarilyon potential employee outcomes otherthan immediate performance decrementsand on organizational situations other thanhigh-stakes personnel selection.

The remainder of this article unfolds asfollows. First, we provide a more detaileddiscussion of stereotype threat. Next, weexplore the relevance of stereotype threatfor organizations by identifying theways that stereotype threat may impact

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employees. Given these potential conse-quences of stereotype threat, we then turnto the question of what factors can causestereotype threat in an organizational set-ting. We end by highlighting the need forfurther research that investigates stereotypethreat in applied settings and by urgingpractitioners to consider the potential dele-terious consequences of stereotype threat.

What Exactly Is Stereotype Threat?

Every job involves being judged by otherpeople, yet employees from negativelystereotyped groups have the added concernof being judged on the basis of their groupmembership (Roberson & Kulik, 2007).Stereotype threat is the concern that othersare evaluating you through the lens ofnegative group-based stereotypes (Steele,1997). Importantly, it is not necessary toactually be stereotyped by others to expe-rience stereotype threat nor must peoplebelieve the stereotype about their groupor themselves is true. Rather, people needonly worry that they may be stereotyped forstereotype threat effects to emerge. Con-sider, for example, the ways that employeesin our research described incidents thattriggered stereotype threat:

I had a big disagreement with my bossand he upset me so much I left and hada bit of a cry. I felt weak and girly. I thinkhe thought of me as a weak woman at thetime, and it was distressing for me,

Because I am now older than many of ourclients, I get the impression it is felt that Ino longer am “in touch” with the clients,despite the fact my specialist knowledgemeans I have a good understanding of myarea. Because my organisation is “inno-vative,” “cutting edge” and encouragingof new ideas, it is sometimes assumedanyone over 40 won’t have any ideasworth listening to. Or am I just old andparanoid and idealess?

In neither of these cases is it clear thatthe subjective experiences these employ-ees described reflect actual stereotyping

on the part of their colleagues. Rather, itis their concern of being stereotyped thatconstitutes stereotype threat (nevertheless,being treated in a stereotypic fashion by col-leagues does increase the likelihood thatpeople will experience stereotype threat;Logel et al., 2009).

It is also important to note that theaccuracy of the stereotype is irrelevantto whether people experience stereotypethreat. For example, a common stereotypeis that men are better than woman at math,and this stereotype is matched by data thatshow men outperforming women on themath component of the SAT over the past40 years (College Board, 2012). Althoughthese data suggest the stereotype is accu-rate on average, the data also show thatthe performance distributions of men andwomen overlap to a substantial degree,meaning that any individual woman mightbe better at math than any individual man.As a consequence, even if she is talentedat math, a woman might still be susceptibleto stereotype threat. She may worry aboutbeing negatively evaluated in math basedon her group membership (i.e., experiencestereotype threat), and as a result, her per-formance could suffer. Indeed, it seems itis these exceptionally talented individualswho are most susceptible to stereotypethreat (Steele, 1997).

This description of stereotype threat doesnot speak to whether stereotype threat is anacute or a more chronic state. The majorityof research on stereotype threat treats it asan acute state. Stereotype threat is typicallymanipulated in the laboratory by remindingparticipants about the underperformanceof a particular disadvantaged group (e.g.,Spencer, Steele, & Quinn, 1999) or byreminding participants of their member-ship in a stereotyped group prior to theadministration of a difficult test (e.g., Steele& Aronson, 1995). With manipulationssuch as these, it is the acute reminder ofparticipants’ group membership and theassociated stereotypes that lead to stereo-type threat. For example, in a classic studyby Shih, Pittinsky, and Ambady (1999)Asian-American women were asked to take

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a difficult math test after indicating eithertheir gender or their ethnicity. Shih et al.found that their participants performedworse on a math test if their female identitywas made accessible than if their Asianidentity was made accessible prior to thetest. This research suggests that it is theacute reminder of stereotyped group mem-bership that drives stereotype threat andsubsequent performance deficits. Researchin the workplace has also shown acuteeffects of stereotype threat when femaleaccountants were reminded of the lowpercentage of female partners in theirfirm (von Hippel, Walsh, & Zouroudis,2011). Data such as these provide evidencethat stereotype threat can be induced byreminders that people are likely to be thetargets of demeaning stereotypes, but theydo not indicate how transitory the feelingsof stereotype threat are. Further researchis needed to determine whether theseacute manipulations induce lasting or onlyfleeting experiences of stereotype threat.

Although the laboratory approach tostereotype threat has largely treated it asan acute state, it seems likely that stereo-type threat can become a chronic state aswell. Many workplaces are replete withreminders that certain groups are devalued,such as a small proportion of minorities orwomen in the upper echelons of the organi-zation. Workplaces that contain many suchcues are likely to lead to chronic feelingsof stereotype threat for employees whobelong to devalued or minority groups.Under situations such as these, employeesmay experience stereotype threat from themoment they walk in the office door eachmorning until they leave at the end of theday. The end result would be the stringingtogether of a series of acute experiencesinto a chronic state.

Measurement of stereotype threat inorganizations has tacitly endorsed sucha possibility, with items such as, “Someof my colleagues feel I’m not as commit-ted because of my age (gender),” that areintended to tap relatively chronic or at leastrecurrent feelings of stereotype threat in theworkplace (e.g., von Hippel, Kalokerinos, &

Henry, 2013). Thus, although it may be rel-atively uncommon for employees to beconfronted with the type of statementsused in laboratory manipulations (e.g.,“thank you for completing this test tryingto understand why women do not performas well as men”), there are likely to besubtle and frequent reminders in someworkplaces that create a chronic state ofstereotype threat for members of certaingroups. It is also likely, however, that thisawareness will fluctuate within people andover time, so that in any given momentpeople can experience a greater or lesserdegree of stereotype threat. It is the averageexperience of stereotype threat over timethat constitutes a person’s chronic level ofstereotype threat.

Consequences of StereotypeThreat at Work

In the original theoretical description ofstereotype threat, Steele (1997) describedtwo types of consequences. First, he pro-posed that acute experiences of stereotypethreat would lead to performance deficits.This consequence is now well docu-mented in the laboratory, but further workis necessary to establish its relevance inthe field. In contrast, the other conse-quence proposed by Steele has receivedmuch less attention. Specifically, Steele(1997) also suggested that chronic experi-ences of stereotype threat should lead todisidentification or disengagement fromthe stereotyped domain over time. Thispossibility is of great potential importancefor organizations, as disengagement fromwork is associated with a variety of negativejob attitudes, such as lower job satisfactionand commitment (Riketta, 2008). Disen-gagement is also associated with increasedturnover (Harter, Schmidt, & Hayes, 2002),and thus it is possible that employees mightleave organizations in which they experi-ence stereotype threat. Although there islimited research examining the effects ofstereotype threat on these organizationaloutcomes, the studies that do exist provideresults consistent with Steele’s theorizing.

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In the following sections, we discuss theconsequences of stereotype threat for intra-and interpersonal work outcomes as wellas for employees’ relationship with theiremployer and provide suggestions for futureresearch.

Intrapersonal Effects

Job attitudes. Two lines of research haveexamined the relationship between stereo-type threat and job attitudes. First, althoughnumerous reviews have demonstratedthat age is generally unrelated to job per-formance (e.g., Ng & Feldman, 2008),there are nevertheless “persistent negativeperceptions” of older workers (Ostroff &Atwater, 2003, p. 729). Not only are olderworkers perceived to be less productivethan their younger counterparts, they arealso perceived to be less flexible, withreduced physical and mental capacities,and reduced willingness to learn newtechnologies (Van Dalen, Henkens, &Schippers, 2010). Beliefs such as thesesuggest that older workers are likely toexperience stereotype threat in the work-place. In a recent test of this possibility(von Hippel et al., 2013), the relationshipbetween stereotype threat and job attitudeswas assessed among employees aged 50and above in Australia and the UnitedStates. Across three diverse samples (i.e.,traditional office environment, law enforce-ment, and a general Internet survey) olderemployees’ chronic feelings of stereotypethreat were negatively related to job sat-isfaction and organizational commitment.These job attitudes, in turn, were relatedto an increased interest in resigning andpossibly retiring.

Young adults might also feel age-basedstereotype threat in the workplace, asyounger workers are often perceived to beless reliable, less committed to the organi-zation, and less socially skilled (Van Dalenet al., 2010). Yet young workers are alsoexpected to climb the career ladder over thecourse of their career, and thus youth andinexperience naturally diminish with time,whereas age and encroaching retirement do

not. Thus, although younger adults mightfeel stereotyped about their youth andinexperience, they know this problem issurmountable and that they are also judgedas having a great deal of potential. In sup-port of this possibility, von Hippel et al.(2013) also found that younger workers’(age under 30) chronic feelings of stereotypethreat were unrelated to their job satisfac-tion, commitment, or intentions to quit.

Secondly, stereotype threat may alsobe an explanation for why stereotypesconcerning women can impact their abil-ity to succeed in male-dominated fields(Roberson & Kulik, 2007). For example,women are less preferred as potential hiresin traditionally masculine domains, arepresented with fewer progression oppor-tunities, and continue to earn less thantheir male counterparts in top executiveroles (Catalyst, 2005; Steinpreis, Anders, &Ritzke, 1999). Similar to research witholder workers, women working in thelegal profession who experienced chronicstereotype threat in the workplace hadmore negative job attitudes and indicatedincreased intentions to quit their jobs (vonHippel, Issa, Ma, & Stokes, 2011).

These studies provide preliminary evi-dence that the chronic experience ofstereotype threat is associated with unfa-vorable job attitudes among women inmale-dominated fields and older adults inthe workplace. A limitation of these studiesis that they are based on cross-sectionaldata. To better establish causality, futureresearch should use longitudinal or exper-imental designs to examine the effects ofstereotype threat on job attitudes. Longi-tudinal research will also be essential inunderstanding how experiences of stereo-type threat develop and change acrosstime and across different positions andorganizational contexts. Such research willbe particularly important in understandingthe developmental trajectory of age-basedstereotype threat at work. Using longitu-dinal designs, research can establish atwhat point in workers’ careers they becomesensitive to age stereotypes, how that tim-ing interacts with the type of position the

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workers hold, and when the relationshipbetween stereotype threat and negative jobattitudes develops.

Professional identities. As noted earlier,stereotype threat is thought to lead todisidentification from domains in whichpeople feel stereotyped (Steele, 1997). Incontrast to the sense of engagement thatarises when employees feel psychologicallysafe and secure at work (Kahn, 1990),employees who feel threatened at work bynegative stereotypes are likely to disengage.Although such disengagement may be egoprotective in the short term, it typicallycomes at a long-term cost because it isassociated with reduced motivation andperformance (Major & Schmader, 1998).

One form of disengagement that mayemerge is related to employees’ pro-fessional identities, as employees whoperceive that their job requires charac-teristics that are inconsistent with theirsocial identity may feel a need to separatetheir work self from their true self. Forexample, at work a senior manager mightconsider herself analytical, independent,and assertive, as these traits are associatedwith managerial success even though theseare stereotypically masculine. When not atwork, this same manager might considerherself gentle, warm, and tender—traits thatare stereotypically feminine. This identityseparation may be psychologically advanta-geous, as differentiating between “female”and “work” selves can help women empha-size their role as skilled employees in anorganization even when such skills arecounterstereotypic for women. Yet there arealso negative mental health consequencesfor people who feel that their true identitycannot be expressed while enacting anotheridentity (Settles, 2004; Settles, Sellers, &Damas, 2002), and thus identity separationmight be potentially problematic for femaleemployees.

Research among female lawyers,accountants, and managers demonstratesthat both acute and chronic stereotypethreat lead women to separate their femaleidentity from their work identity (von

Hippel, Issa, et al., 2011; von Hippel,Walsh, et al., 2011). For example, womenwho experienced stereotype threat felt thattheir work self and feminine self were inconflict, and reported that they had toswitch back and forth between these twoselves while at work. These data suggest thatsome of the psychological costs that womenencounter due to experiencing stereotypethreat at work are associated with feelingsof interference between different aspectsof their identity and the need to separatethese components from one another. Fur-thermore, to the degree that women experi-enced the need to separate their identities,they also experienced negative job atti-tudes (von Hippel, Issa, et al., 2011). Thus,although it might not seem very important tosuppress some aspects of the self in serviceof others when at work, the data suggest thatthe chronic demand to do so may be costly.Indeed, other research has demonstratedthat female science students who experi-enced interference between their femaleand science identities reported greaterdepression and lower life satisfaction andself-esteem than women who did notexperience this interference (Settles, 2004).

In summary, some studies in work set-tings have already demonstrated that bothacute and chronic stereotype threat canlead to altered professional identities.These changes may constitute a pathwaythat explains negative effects of stereo-type threat on outcomes such as careersatisfaction or work performance. Never-theless, additional research is needed togain a better understanding of the linksbetween stereotype threat and changesin professional identities. Future researchcould identify the conditions under whichidentity separation induced by stereotypethreat has long-term negative versus pos-itive consequences. For example, identityseparation may be relatively beneficial foremployees who generally disidentify withtheir occupation or organization but aredependent on their job to have an income.In addition, some employees typically iden-tify with just a few of their social groupswhereas others feel that many of their group

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memberships are important. It would beuseful to know whether the number ofsocial groups that employees belong toand the relative importance of differentgroups for their overarching social identityinfluence the effects of stereotype threat onwork outcomes. In this vein, future researchcould also examine whether identifyingmore strongly with a nonstereotyped groupat work may be protective against identityseparation. Recall that Asian-Americanwomen performed better in mathematicswhen their Asian-American identity wasactivated than when their female iden-tity was activated (Shih et al., 1999). Thisresearch suggests that shifting identificationfrom a negatively stereotyped group to apositively stereotyped group may prove aneffective strategy for people who experi-ence stereotype threat at work based onsome of their social identities, but this ideais yet to be tested.

Career aspirations and leadership. Dis-engagement may also be manifested indiminished career aspirations amongemployees from disadvantaged groups whoexperience stereotype threat. When peopleexperience stereotype threat they are likelyto feel that they have reduced prospectsin the threatened domain (Steele, 1997).To persist in the face of challenges, peoplemust believe they possess the abilities toachieve (Bandura, 1997). Yet individualability is often not enough, as people mustalso believe they have the resources andopportunities to succeed (Steele, 1997).Employees who feel diminished prospectsin the organization (e.g., reduced careeradvancement opportunities) may show con-comitant decreases in their motivation toachieve (e.g., lowered career aspirations).

Given the existing “think manager—think male” stereotype (Koenig, Eagly,Mitchell, & Ristikari, 2011), the potentialconsequences of stereotype threat maybe particularly relevant in the domain ofleadership. If stereotype threat results indiminished leadership aspirations amongwomen, it may be a contributing factorto the underrepresentation of women in

high-ranking leadership roles. Severallaboratory studies have examined theeffects of acute stereotype threat on leader-ship identification and aspirations, althoughthere is little research conducted in an orga-nizational context. For example, invokingacute stereotype threat by exposing femaleuniversity students to threatening genderstereotypes led them to avoid leadershiproles (Davies, Spencer, & Steele, 2005).Encouragingly, this effect was eliminated byinforming participants that the leadershiptask they were to undertake does not showgender differences. It seems that creating an“identity safe” environment allows womento maintain their leadership aspirationseven in the face of stereotype threat. Howorganizations might foster such an environ-ment is a topic to which we return later inthis article.

Interestingly, not all women find stereo-type threat equally unnerving—high self-efficacy can buffer women against the per-nicious effects of stereotype threat. Womenwho had greater leadership self-efficacyincreased their identification with leader-ship after an event eliciting stereotypethreat. More efficacious women alsoperformed better on a simulated hiringcommittee and reported greater levels ofwell-being after exposure to acute stereo-type threat compared to women lower inleadership efficacy (Hoyt, 2005; Hoyt &Blascovich, 2007, 2010). These findingsindicate that stereotype threat can alsocause some people to redouble their efforts.

Nevertheless, there appear to be impor-tant boundary conditions to these positiveresponses to stereotype threat. For example,women who were exposed to either acutestereotype threat or solo status (i.e., beingthe only member of one’s social group ina particular setting or position) reportedgreater leadership efficacy and performedbetter on a leadership task. But women whowere exposed to both stereotype threat andsolo status reported lower leadership effi-cacy and performed more poorly on theleadership task (Hoyt, Johnson, Murphy, &Skinnell, 2010). Given the paucity of femaleleaders, it is likely that many women in

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leadership positions fall into this latter cat-egory of being simultaneously exposed tothreatening negative stereotypes and beingthe only female leader in the group.

Stereotype threat has been shown tohave a similar impact on entrepreneurialintentions. Entrepreneurship is a male-dominated field, with nearly twice as manymen as women becoming entrepreneurs(Acs, Arenius, Hay, & Minniti, 2004).Stereotypes about entrepreneurs are con-sistent with traditionally “masculine” traits:Entrepreneurs are viewed as assertive,achievement-oriented, confident, and highin risk taking in social and organizationalcontexts (Baron, Markman, & Hirsa, 2001).Hence, it is unsurprising that exposure to anews article designed to elicit acute stereo-type threat led to a significant decrease inentrepreneurial intentions among femalebusiness students (Gupta & Bhawe, 2007).

These studies do not speak directly tothe impact of stereotype threat on thecareer aspirations of those who are alreadyentrenched in their career, however. Acrosstwo different samples of women in the legalprofession, experiences of chronic stereo-type threat did not impact career aspirationsbut were related to lowered confidenceamong women that they would ultimatelyreach their career goals (von Hippel, Issa,et al., 2011). This finding is consistentwith laboratory-based research showingthat acute stereotype threat diminishesself-confidence (Stangor, Carr, & Kiang,1998) and increases self-doubt (Steele &Aronson, 1995). Diminished expectan-cies of reaching one’s career aspirationscan have considerable consequences foremployees, as lowered expectations havebeen found to undermine performance byreducing motivation and effort (Schmitt,Gielnik, Zacher, & Klemann, 2013). Ifwomen’s effort and motivation dimin-ish, it may cause other employees to feelmore confident in their original stereotypicassessment about women and their driveto succeed. In this manner, a self-fulfillingprophecy can develop into a downwardspiral of behavior, interpretation, andexpectation.

In summary, although stereotype threatmay lead to lowered career aspirationsunder certain conditions, some womenwho experience stereotype threat are moremotivated to pursue their careers. Theseinconsistent results may be due to dif-ferences in the types of samples used totest these hypotheses. Whereas efficaciousuniversity students seem to react againsta single acute experience of stereotypethreat by reporting more lofty aspirations(e.g., Hoyt, 2005), women who are alreadyentrenched in their career have the sameaspirations whether they report chronic feel-ings of stereotype threat or not. Importantly,however, working women who experi-ence more chronic stereotype threat alsoreport lowered confidence that they willreach their career goals (von Hippel, Issa,et al., 2011). Such diminished expectanciesof reaching career aspirations can haveconsiderable consequences for womenin organizations, as lowered expectationshave been found to undermine perfor-mance by reducing perseverance in theface of difficulties (Carver & Scheier, 2002).

It is particularly important to note thatalmost all of the research examining lead-ership and career aspirations has beenconducted in the laboratory using acutemanipulations of stereotype threat withstudent samples. Of the studies discussedabove, only the studies by von Hippel, Issa,et al. (2011) were conducted in organiza-tional contexts with working women. Giventhe potentially negative consequences thatstereotype threat may have for women’sleadership aspirations, beliefs, and inten-tions, it is important that this researchis replicated and extended in organiza-tional settings. Future research should alsoexamine the boundary conditions andmechanisms of the negative and positiverelationships between stereotype threat andcareer aspirations so appropriate interven-tions can be put into place. Longitudinalresearch could be particularly beneficial forunderstanding the differential relationshipsbetween stereotype threat and aspirations,expectations, and intentions across thecareer trajectory. A particularly promising

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avenue for future research is the impact ofstereotype threat on leadership emergenceand success as well as entrepreneurship.For example, Burgess, Joseph, van Ryn,and Carnes (2012) recently suggested thatstereotype threat may be a cause for theunderrepresentation of women in lead-ership positions in academic medicine.The outcomes of future research may notonly help promote effective leadership andentrepreneurial behaviors, they could alsohelp accelerate women’s advancement intosenior leadership positions.

Decision making. Laboratory studies haveshown that stereotype threat can influencedecision making, a finding that may beparticularly important in the organiza-tional context. Experiencing stereotypethreat appears to deplete people’s cogni-tive resources, which leads to a relianceon intuition and affect instead of a moredeliberative processing style (Carr & Steele,2010; Inzlicht & Kang, 2010). This relianceon intuition and affect can cause thoseexperiencing stereotype threat to be moresusceptible to heuristics and biases. Con-sistent with this possibility, Carr and Steele(2010) found that women who experiencedacute stereotype threat in academic andbusiness settings showed greater loss andrisk aversions. In an organizational context,this could lead decision makers experi-encing stereotype threat to avoid riskydecisions that may be important. It couldalso discourage women and minorities fromentering challenging or difficult roles in aneffort to avoid risk.

In another study, undergraduate womenwho experienced acute stereotypethreat showed an increase in inflexibleperseverance—they were more likely touse strategies that were previously success-ful but were no longer efficient or correct(Carr & Steele, 2009). Flexible respondingto a changing environment is important fordecision making, which raises the possibil-ity that inflexibility may be another routeby which stereotype threat could reduceoptimal decision making. This research isyet to be extended into organizations, but

given the costs of inflexibility, it is impor-tant to know if stereotype threat influencesmanagerial decisions, such as those madeunder time pressure or in teams with multi-ple stakeholders. Future research could alsofocus on decision making in specific orga-nizational settings such as the medical orfinancial sectors, with a view to developingapplied interventions. If stereotype threatinfluences decision making in the work-place, the downstream consequences ofsuch effects should also be investigated. Forexample, members of disadvantaged groupsmay be less likely to join decision-makingteams. The end result of this process mightbe a greater likelihood of disengagementand the various consequences of stereotypethreat discussed earlier.

Interpersonal Processes

The extant research has largely focused onintrapersonal consequences of stereotypethreat, but there is some research that alsospeaks to potential interpersonal implica-tions of stereotype threat. Interpersonal out-comes may arise when employees experi-ence stereotype threat caused by interac-tions with other people who are internaland external to the organization, such asmembers of their work group or customers(Shapiro & Neuberg, 2007). The researchin this area suggests that stereotype threatmay affect group processes such as feed-back seeking, negotiation, and communica-tion in organizations.

Feedback seeking and communication.Research has demonstrated the value offeedback seeking in the workplace to aidperformance (Ashford & Cummings, 1983).Yet a study by Roberson, Deitch, Brief, andBlock (2003) found that African Americanswho were the solo in their departmentreported higher levels of chronic stereotypethreat, which was in turn related to greatermonitoring of feedback from coworkers andsupervisors. This greater monitoring mightseem beneficial, but chronic stereotypethreat was also related to feedback dis-counting, including dismissal of feedback,

390 E.K. Kalokerinos, C. von Hippel, and H. Zacher

doubting its accuracy, and questioning themotives of the source. These findings raisethe specter of problems in the performanceappraisal process, as it is important foremployees from stereotyped groups to trustthe feedback they receive and adapt theirbehaviors accordingly.

Interpersonal consequences of stereo-type threat can also manifest in the mannerin which people make requests in theworkplace. Because female leaders are notconsidered to be as effective communica-tors as male leaders (Still, 2006), women’scommunication styles may reinforce thestereotype that they are less competentthan men. Women seem sensitive to thispossibility; women in the stereotype threatcondition, who were reminded of thestereotype that men are better leaders,adopted a more masculine communi-cation style (i.e., they were more directand assertive while using fewer hedgesand hesitations) compared to womenin the control condition who were notreminded of this stereotype (von Hippel,Wiryakusuma, Bowden, & Shochet, 2011).It is not clear, however, whether adopting amore direct and assertive communicationstyle is effective for female employees.Women who adopt masculine tendenciesoften face repercussions for violating pre-scriptive gender norms (Heilman, Wallen,Fuchs, & Tamkins, 2004). Inherent in thestereotyped prescriptions of how men andwomen should behave are expectations ofhow members of each gender should notbehave. The stereotype that women shoulddisplay communal and warm behaviorsalso specifies that women should not showagentic qualities, such as assertiveness,independence, or dominance (Heilman,2001). Women engaging in counterstereo-typic behaviors may be perceived as morecompetent than stereotypically femininewomen, but they are subject to social penal-ties (Heilman, 2001). Therefore, womenwho react to gender-based stereotypes ofleadership by adopting a more masculinecommunication style may run the risk ofbeing less effective interpersonally, lesslikeable, and less likely to exert influence.

Consistent with this possibility,when evaluators rated the requests thatwomen made in the communicationexperiment described above (von Hip-pel, Wiryakusuma, et al., 2011), womenwho reacted to stereotype threat by adopt-ing a more masculine communication stylewere seen as less warm and likable. Peoplealso indicated that they were less willingto comply with the requests made by thesewomen. Furthermore, this masculine styledid not result in women being viewed asmore competent, suggesting that reactingto stereotype threat in such a manner mayresult in social penalties with few if anygains.

Negotiation. Negotiation skills, which areregarded as essential for success in vari-ous organizational settings (Bazerman &Moore, 2008), are also influenced bystereotype threat. For example, womenare commonly viewed as cooperativeand collaborative whereas men are seenas assertive and demanding. Researchhas demonstrated that women tend tofare less well than their male counter-parts at the bargaining table, where men’scompetitive behavior results in greaternegotiation success (Stuhlmacher & Wal-ters, 1999; Walters, Stuhlmacher, & Meyer,1998). Given the widespread stereotypesabout men and women’s negotiation skills,researchers have examined how stereo-type threat impacts negotiation strategies.Across several experiments, Kray and hercolleagues have demonstrated that acutestereotype threat causes female MBA stu-dents to change their negotiating tacticsat the bargaining table (Kray, Galinsky, &Thompson, 2002; Kray, Reb, Galinsky, &Thompson, 2004; Kray & Thompson, 2005;Kray, Thompson, & Galinsky, 2001). Thebottom line from these studies is that whenwomen experience stereotype threat at thenegotiating table they open the negotiationwith more extreme offers. This strategyresults in greater negotiation success forthese women, as their partners respond tothese extreme offers by giving more groundto reach a consensus. Although these

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women achieved better outcomes whenthey reacted to stereotype threat, thesestudies did not examine the potential inter-personal costs for women who adopted amore masculine negotiation strategy. Giventhe social penalties women experienced byadopting a more masculine communica-tion style in response to stereotype threat(von Hippel, Wiryakusuma, et al., 2011), itseems possible that the strategy adopted bywomen in these negotiation studies may notbe as beneficial as it appears. For example,such women may pay long-term costs if theyhave repeated interactions with their nego-tiation partners. It is also important to notethat this research is lab based. Althoughit has clear implications for women inthe workplace, future research needs toreplicate and extend these findings in orga-nizational contexts. In determining whetherthese positive benefits to negotiations repli-cate in organizations, future research canalso determine if there are unintended con-sequences of these negotiation strategiesfor the women who engage in them.

It is evident from the negotiation researchthat there may be costs and benefits to theexperience of stereotype threat, and so it isimportant that future research investigatesthe divergent consequences of stereotypethreat. Longitudinal research would also bebeneficial in this arena. It is likely thatstereotype threat in organizations may leadto a self-perpetuating cycle: Women changetheir communication and negotiation stylesin response to stereotype threat and then arelikely to face more stereotype threat as aresult of this adaptation. Understanding thecomplex coping mechanisms that may ariseto deal with this cycle would be helpful indeveloping interventions.

Perceived Relationship With theOrganization

The relationship that employees have withtheir employing organization (i.e., thepsychological contract) has an impact onjob attitudes, work motivation, well-being,and performance (Coyle-Shapiro & Con-way, 2005; Robinson, Kraatz, & Rousseau,

1994). We suggest that stereotype threatmight have a negative influence on psy-chological contracts, particularly in thepresence of organizational initiativestargeted at women and minority or non-traditional employees. Affirmative actionand other equal opportunity programs aredesigned to help address the disadvantagesfaced by certain groups in the workplace,yet these policies and programs may engen-der feelings of stereotype threat amongpotential recipients.

By providing some form of assistance tomembers of certain groups, equal oppor-tunity policies and programs highlight thepossibility that these groups may need extrahelp in order to advance their careers.Indeed, targets of these programs mayquestion their own abilities, as the pres-ence of these programs suggests that theirgroup needs additional help in order tosucceed (Kimura, 1997). In addition, recip-ients of these programs are often evaluatedmore negatively by others, even when therecipients have objectively strong qualifica-tions (Heilman, Block, & Stathatos, 1997;Williams, Blair-Loy, & Berdahl, 2013).Such psychological responses to equalopportunity programs suggest that theseprograms are likely to contribute to feelingsof stereotype threat among intended recipi-ents, as the mere presence of these policiesbrings issues such as race and gender to theforefront of employees’ minds.

Family-friendly policies are likely tohave similar unintended consequences forpotential recipients. Family-friendly poli-cies are often directed at women (Sabattini& Crosby, 2009), as mothers are more likelythan fathers to reduce their work hoursand change their work schedule because ofchildcare concerns (Coltrane, 2000). Theexistence of family-friendly policies mayserve to encourage and reinforce stereo-types of women as caregivers (Eagly &Karau, 2002), which is particularly prob-lematic in organizations, where caregivingis seen as incongruent with leadershiproles (Liff & Ward, 2001). In line with thissuggestion, women who choose to workflexibly face stigmatizing treatment (P. Stone

392 E.K. Kalokerinos, C. von Hippel, and H. Zacher

& Hernandez, 2013). Hence, it is likely thatthe provision of family-friendly policiescould lead to stereotype threat, whichin turn could lead women to view thesepolicies more negatively. Indeed, workingwomen believe that using family-friendlypolicies will hurt them professionally(Finkel, Olswang, & She, 1994). Stereotypethreat may help to explain why womenperceive negative consequences to theseostensibly beneficial programs. Such apossibility would be ironic given that thesepolicies exist specifically to reduce the gapbetween men and women in the workplace.

Research has not directly examinedthe relationship between stereotype threatand reactions to affirmative action andfamily-friendly policies, but the relatedresearch outlined above suggests that this isan important area for future studies. If thesepolicies designed to help disadvantagedgroups lead to stereotype threat, under-standing the boundaries of this effect will benecessary. These programs can be importantfor addressing disadvantage in the work-place, and we are not suggesting that theyshould be eliminated. Rather, there may beways in which the framing and promotionof these policies could be conducted toreduce the potential for stereotype threat.

In summary, further research on stereo-type threat and different aspects ofemployees’ perceptions of their relationshipwith their employer is needed. For example,research could examine how stereotypethreat impacts employees’ perceptionsof organizational support and fulfillmentversus violation of psychological contracts(Robinson et al., 1994). Employees whoexperience stereotype threat may not onlydisengage from their work tasks and theirimmediate social environment but may alsofeel that their organization does not valuetheir contribution or has breached the psy-chological contract. Possible reactions ofemployees to these perceptions may rangefrom different types of withdrawal (e.g.,lateness, absenteeism) to counterproductivebehaviors directed at the organization.

Antecedents of Stereotype Threatat Work

Given the potential consequences ofstereotype threat in the workplace, it isimportant to consider factors that mightcause stereotype threat in the first place.Practitioners who are aware of theseantecedents could then design work pro-cesses to minimize the likelihood thatstereotype threat will arise. In Steele’soriginal theorizing on stereotype threat,he and his colleagues (Steele, 1997; Steeleet al., 2002) outlined several factors that arelikely to lead to stereotype threat, includingperceptions of poor prospects and a lackof feeling of belonging. As noted, how-ever, most research has taken place in thelaboratory where stereotype threat effectsare brought about artificially. As a conse-quence, it is unclear which factors are likelyto precipitate feelings of stereotype threat atwork. Although it is unlikely for employeesto experience exactly the same kind of bla-tant stereotype threat that is induced in thelaboratory, there may be more subtle eventsand experiences in the workplace that canlead people to worry about being evaluatedon the basis of their group membership. Forexample, the proportion of other women ina setting has been shown to affect feelingsof stereotype threat (Inzlicht & Ben-Zeev,2000; Sekaquaptewa & Thompson, 2003),and thus the underrepresentation of womenin different settings might lead women tofeel that they do not belong in that context.Alternatively, because women who workin male-dominated fields are well awareof the gender imbalance, they might beunperturbed in settings that would leadto stereotype threat in the artificial andshort-term environment of the laboratory.

To assess whether gender imbalancehad an impact on women working inmale-dominated fields, in the context of asurvey of female accountants, von Hippel,Walsh, and colleagues (2011) highlighted(or did not highlight) the gender imbal-ance at the top levels of the organizationalstructure. Results of the survey indicatedthat women who were reminded of the low

Stereotype threat 393

percentage of female partners in the firmexperienced greater stereotype threat thanwomen who were not given this reminder(von Hippel, Walsh, et al., 2011). Thiseffect emerged despite the fact that thefemale accountants were well aware ofthe gender ratio of partners at their firmprior to the reminder. Thus, it seems thatsimply working in an organization wherethere is a significant imbalance in grouprepresentation in the upper echelons maylead to stereotype threat for employeeswhose group is not well represented, par-ticularly when this imbalance is broughtto their attention. In light of this finding,and for many other reasons, it is importantfor organizations to work toward greaterrepresentation of disadvantaged groups inupper management. It is unlikely, however,that organizations will be able to bringabout immediate change in the groupcomposition in the upper levels of the orga-nization. To address stereotype threat asthey work toward this goal, organizationscould instead promote increases in thenumbers of women or minority groups inhigher-level positions and avoid situationsin which skewed gender or race represen-tations in higher status roles would becomeobvious to their employees.

In addition to such situational cues,Steele et al. (2002) argue that individ-ual perceptions may influence feelings ofstereotype threat. For example, stigmaconsciousness (Pinel, 1999), or thedegree to which people expect to bethe victim of prejudice or discrimination,may be one individual difference thatcould influence perceptions of stereo-type threat. Consistent with the ideathat individual perceptions may influ-ence the experience of stereotype threat,women who expect gender prejudiceexhibit heightened vigilance toward poten-tial discriminatory cues (Kaiser, Vick, &Major, 2006). This research suggests thatin the workplace, some people who expe-rience stereotype threat may benefit morefrom interventions than others. Interest-ingly, research on individual differences

has suggested that people with a high inter-nal locus of control and a highly proactivepersonality may react more strongly to cuesin the environment that suggest stereotypethreat (Cadinu, Maass, Lombardo, & Frige-rio, 2006; Gupta & Bhawe, 2007). Althoughthese individual differences typically yieldpositive and resilient outcomes in worksettings (Bateman & Crant, 1993; Ng,Sorensen, & Eby, 2006), they seem toexacerbate the effects of stereotype threat.

The social comparisons employees makeare related to chronic experiences of stereo-type threat (von Hippel, Issa, et al., 2011).Social comparison theory is founded on theidea that the skills and attributes of othersmay be used as an aid to gain a more accu-rate understanding of the self. That is, indi-viduals engage in social comparison as ameans of evaluating their own standing onvarious dimensions relative to others (Fes-tinger, 1954). Consistent with this theoriz-ing, working women use social compar-isons to gain self-knowledge and to definethemselves relative to others (Isobe & Ura,2006). Given that men typically earn morethan women, are promoted faster, and aregiven work that is of greater value to theorganization (Heilman, 2001), it is likelyto be problematic for women to comparethemselves with their male colleagues. Thatis, by engaging in social comparisons withmale colleagues, it may become salient towomen that they are paid less, that they areclimbing the corporate ladder at a slowerrate, and that they are being assigned lessvisible projects.

Social comparisons with those whoperform well can be threatening toself-evaluations (Wills, 1981), and socialcomparisons with the higher poweredgroup might also lead to stereotype threat,as differences between groups might beperceived as intrinsically linked to stereo-types. In support of this possibility, femalelawyers who engaged in social comparisonswith their male colleagues when evaluatingtheir career progression and developmentalopportunities experienced greater chronicstereotype threat (von Hippel, Issa, et al.,2011). Importantly, not all comparisons

394 E.K. Kalokerinos, C. von Hippel, and H. Zacher

are equally unnerving, as women whoengaged in these same comparisons withtheir female colleagues did not experiencestereotype threat. Perhaps comparing one-self to another woman who excels in thestereotyped area can serve as evidencethat the stereotype is irrelevant or can beovercome, but at the very least it does notappear to induce stereotype threat. Futureresearch in this area should aim to under-stand more clearly the mechanisms of thiseffect and what kind of processes workingwomen engage in when making these socialcomparisons. With a better understandingof the nature of the comparisons beingmade, it will be easier to directly addressthese issues by developing interventions.

It is also likely that the behavior of somecolleagues induces more stereotype threatthan the behavior of others. Consistent withthis possibility, Logel et al. (2009) found thatfemale engineering students who experi-enced acute stereotype threat in the form ofconversations with sexist male colleaguesshowed performance decrements acrossseveral different tasks. Another laboratorytest of this idea demonstrated that exposureto an acute stereotype threat in the formof sexism (i.e., by leading participants tobelieve the experimenter is sexist) resultedin lower performance and a reduced senseof comfort and belonging for women.Men, in contrast, perform better when theybelieve the experimenter is sexist (Adams,Garcia, Purdie-Vaughns, & Steele, 2006).This research has not yet been extendedto the workplace, but it is easy to imaginethat interaction with colleagues who holdmore sexist or racist attitudes could lead toheightened experiences of stereotype threatfor employees from disadvantaged groups.

Although research on the antecedentsof stereotype threat in the workplace is stillin its infancy, the studies reviewed abovesuggest that the demographic makeup ofteams, social comparisons with coworkers,and individual differences in sensitivity tostereotype threat are important factors thatdetermine levels of stereotype threat. Thus,there are links to the work group diversityliterature (van Knippenberg & Schippers,

2007); however, this literature has so farlargely ignored the topic of stereotypethreat. Future research could additionallyexamine the factors that make employeesresilient to the experience of stereotypethreat. For example, it may be possible thatawareness of research on stereotype threatmay buffer its deleterious consequences (cf.Johns, Schmader, & Martens, 2005).

Additional Considerationsfor Future Research

The existing research and theory describedabove suggest that stereotype threat mayhave important consequences for organi-zations. It is clear, however, that there isa dearth of research in this area. Althoughlaboratory-based studies help inform futureresearch, it is important that direct appliedresearch is conducted in organizations.Although we have provided suggestions forfuture research directions throughout thisarticle, there are broader issues that wethink are particularly important to the studyof stereotype threat in the workplace.

First, it is important that future researchaims to understand the differences betweenthe experiences of acute and chronicstereotype threat. Of the existing studiesconducted in the workplace, some studiesexamine chronic experiences of stereotypethreat using survey methodology (e.g., vonHippel et al., 2013), whereas others drawattention to existing discrepancies in thework environment to create a state of acutestereotype threat (e.g., von Hippel, Walsh,et al., 2011). The experience of chronicstereotype threat is not well understood,but it is likely to arise from a series ofmore acute stereotype threat experiencesin the form of exposure to cues like sta-tus differences. Organizational researchwould benefit from understanding thedevelopment of chronic stereotype threatby examining employees over the courseof their career. Future research could alsoaim to understand the longer term conse-quences of acute threat experiences, usingexperimental, longitudinal, and short-termexperience sampling methodologies.

Stereotype threat 395

Second, research should attempt tounderstand how the experiences of stereo-type threat differ across different disadvan-taged groups in organizations. Currently,much of the research is conducted withwomen, with very little research exam-ining other groups likely to be the targetof negative stereotypes, and thus likelyto experience stereotype threat, such asemployees from stigmatized ethnic minori-ties; lesbian, gay, bisexual and transgender(LGBT) employees; and older employees.The content of the stereotypes about eachdisadvantaged group is different, yet it isunclear whether the antecedents and conse-quences of stereotype threat experienced bythese groups will also differ. It is importantto examine the experiences of stereotypethreat across different groups if organiza-tions are to develop effective interventions.The industry itself is also likely to be animportant contextual factor in determiningwhen stereotype threat is experienced bymembers of different groups. For example,stereotypes of women as communal andwarm suggest that they will be less likely toexperience stereotype threat in an industrylike childcare, although male employeesmay well feel threatened in this line of work.

Third, it is particularly important forfuture research to determine the causalnature of the relationship between stereo-type threat and organizational variables. Inwork examining more chronic experiencesof stereotype threat, it is not clear whetherstereotype threat is always the causal vari-able. It seems likely that there is a feedbackcycle: Employees experience stereotypethreat and begin to have more negativeattitudes, and these negative attitudes inturn lead them to interpret more situationsthrough the lens of stereotype threat. Longi-tudinal research could tease apart such rela-tionships and also identify points at whichinterventions might be maximally effective.

Implications for Organizations

Stereotypes about different groups (e.g.,women in male-dominated fields, olderemployees) have persisted in spite of the

evidence that contradicts these stereotypes(e.g., Ng & Feldman, 2012) and increasingcalls for diversity (Powell, Butterfield, &Parent, 2002). The existing laboratoryresearch, as well as early research in orga-nizations, suggests that employees whobelong to stereotyped groups are likelyto be vulnerable to stereotype threat. Theevidence reviewed in the previous sectionssuggests that stereotype threat can havedetrimental effects on intrapersonal andinterpersonal processes, as well as employ-ees’ perceptions of their relationship withtheir organization. Given these negativeconsequences of stereotype threat, it isimportant to consider strategies to bufferemployees who are susceptible to it. Werecommend a three-pronged approach,analogous to strategies that can be foundin the stress management literature (e.g.,Israel, Baker, Goldenhar, & Heaney, 1996).First, organizations could aim to preventstereotype threat from occurring (primaryprevention). Second, organizations couldfind ways to diagnose and treat earlystages of stereotype threat before it haslong-term negative consequences (sec-ondary prevention). Finally, organizationscould try to undo the consequences amongthose who are experiencing the nega-tive effects of stereotype threat (tertiaryprevention).

Primary Prevention of Stereotype Threat

The finding that women who comparethemselves to men experience stereo-type threat (von Hippel, Issa, et al., 2011)suggests that there are good reasons toconsider the distribution of employees inmarginalized groups at different levels of theorganization (see Brewer, von Hippel, &Gooden, 1999). When there is greaterdiversity at higher levels of organizations,members of marginalized groups may beable to engage in social comparisons toarrive at an accurate self-evaluation withouthaving to compare themselves to the major-ity group, thereby minimizing experiencesof stereotype threat. If senior positions filledby stigmatized group members are placed

396 E.K. Kalokerinos, C. von Hippel, and H. Zacher

primarily in stereotypical roles (e.g., womenin human resources; Asian Americans inIT), this strategy may be ineffective (Breweret al., 1999).

Research also points to the potential forrole models to help alleviate stereotypethreat (von Hippel, Walsh, et al., 2011).Building on laboratory demonstrationsthat comparison with successful womenreduces stereotype threat (Marx & Roman,2002), von Hippel, Walsh, et al. (2011)had female accountants read about eithera successful male partner or a successfulfemale partner in their firm. Those who readabout the male partner experienced signif-icantly higher levels of stereotype threatthan women who read about a successfulfemale partner. This study also included anexamination of one possible reason whycomparisons with successful women do notinduce stereotype threat. On the one hand,successful women may communicate toother women that they too can succeedsimply by virtue of their shared gender.Alternatively, it might be the case that suc-cessful women are nonthreatening becausethey often have stereotypically femalecharacteristics, such as family responsibil-ities. To examine this possibility, femaleemployees were presented with either amale or a female partner from their firmwho either mentioned or did not mentionfamily activities in his or her work profile. Ifsuccessful women are not eliciting stereo-type threat because they demonstrate thatsuccess is possible even for women whooccupy stereotypically nurturing roles suchas being a mother, then mention of familyshould have an impact on whether com-parisons with women lead to stereotypethreat. Alternatively, if female leaders arenonthreatening simply by virtue of theirdemonstration that women can succeed,then mention of family should be unnec-essary for comparisons with successfulwomen to be nonthreatening. The resultsof this study indicated that whether fam-ily and outside interests were mentioneddid not influence stereotype threat effects;reading about a female partner did notinduce stereotype threat even when she

did not mention her family and interestsoutside work. Furthermore, reading abouta male partner induced stereotype threateven when he did mention his family andoutside interests. Thus, it seems that suc-cessful women working in male-dominatedfields serve as evidence that the organiza-tion is supportive to women and therebylessen the threat of gender stereotypes forother women who are trying to climb thecareer ladder.

Nevertheless, laboratory research alsosuggests that role models may be lesseffective in reducing stereotype threat forsome women. For example, among womenexposed to an acute stereotype threat, thosewith low levels of leadership self-efficacywere less inspired by successful role mod-els and showed less identification withleadership, lowered leadership aspira-tions, and poorer leadership performanceafter exposure to a successful female rolemodel (Hoyt, 2013). Another study foundthat women who believe that leaders areborn rather than made were less likely toshow the positive benefits of a female rolemodel in buffering an acute experienceof stereotype threat (Hoyt, Burnette, &Innella, 2012). These data suggest that theeffectiveness of female leaders as role mod-els would be enhanced by concurrentlyemphasizing to employees that they candevelop leadership skills themselves.

Secondary and Tertiary Preventionof Stereotype Threat

We discuss strategies for secondary andtertiary prevention of stereotype threattogether, given that both types of preven-tion strategies address broader negativeresponses to the stressor (in this case,stereotype threat). Stereotype threat canbe stressful (Blascovich, Spencer, Quinn,& Steele, 2001), but social support buffersthe negative consequences of stress. Socialsupport can increase people’s optimism(Brissette, Scheier, & Carver, 2002) andreduce depression (Mickelson, 2001) andillness (Seeman, 1996). Although there islittle research directly examining the role of

Stereotype threat 397

social support as a buffer to the deleteriousconsequences of stereotype threat, theresearch that does exist suggests that socialsupport is beneficial (Cole, Matheson, &Anisman, 2007). This research, coupledwith the fact that there is unequivocalsupport for the benefits of social supportin the workplace (e.g., see Ng & Sorensen,2008, for a meta-analysis), suggests thatsocial support is likely to be beneficial foremployees experiencing stereotype threat.

Given the potential stress brought aboutby stereotype threat, the utility of differ-ent coping mechanisms should also beexamined. For example, women who arethreatened with the stereotype that they arepoor at math do not show typical perfor-mance deficits if they are high in copingsense of humor (Ford, Ferguson, Brooks, &Hagadone, 2004). These data suggest thatone manner of coping with stereotypethreat is by using humor to reinterpret thesituation as a challenge rather than a threat(see Kuiper, Martin, & Olinger, 1993).

Self-affirmation has also been shownto reduce the negative consequences ofstereotype threat. Self-affirmation theoryproposes that one of our primary socialmotivations as individuals is to achieveand maintain self-integrity and a senseof self-worth (Sherman & Cohen, 2006;Steele, 1988). According to this theory,individuals can overcome threats to theirself-integrity by affirming other positiveaspects of their self-worth (Sherman &Cohen, 2006). Stereotype threat is a threatto one’s self-integrity, and research hasdemonstrated that allowing individu-als who experience stereotype threat toself-affirm can reduce its impact. Forexample, African-American students whoaffirmed their values at the beginning of theschool semester reduced the “achievementgap” with White students by 40% comparedto African-American students in a controlcondition (Cohen, Garcia, Apfel, & Mas-ter, 2006; Cohen, Garcia, Purdie-Vaughns,Apfel, & Brzustoski, 2009; see also Martens,Johns, Greenberg, & Schimel, 2006, forsimilar effects among women in math).Similarly, in the communication research

described earlier, self-affirmation waseffective for reducing the consequences ofstereotype threat. Women who were threat-ened by the stereotype that men are betterleaders, but who subsequently had theopportunity to self-affirm, did not adopt amore masculine communication style (vonHippel, Wiryakusuma, et al., 2011). Otherresearch has successfully reduced stereo-type threat effects through the blurring ofintergroup boundaries, by having womenfocus on the characteristics that they sharewith men (Rosenthal & Crisp, 2006). Inter-ventions such as these could be readilyextended to an organizational context.

Conclusion

Most jobs involve being judged by peers,supervisors, or customers, yet employeesfrom negatively stereotyped groups have theadded concern of being judged on the basisof their group membership. It is the aware-ness that others may evaluate one throughthe lens of negative stereotypes that trig-gers stereotype threat, regardless of whetherthe target believes the stereotype to betrue for themselves (Steele, 1997). Giventhe prevalence of negative stereotypes (e.g.,regarding female abilities in the workplace,older employees, LGBT employees), it islikely that many employees will experi-ence stereotype threat at least occasion-ally. Thus, although it is commonplace toexperience evaluation apprehension whenbeing judged, stereotype threat can resultin additional concerns for certain groupsin the workplace. In this focal article, wehave reviewed the growing literature on theantecedents and consequences of stereo-type threat and proposed several directionsfor future research. The existing research hasimportant implications for the workplacebut is often conducted in laboratory set-tings with student samples. It is importantthat stereotype threat research is extendedinto organizational settings, as the exist-ing data suggest that stereotype threat isa concern for organizations who desire toretain their talent and help them reach theirpotential. We hope that this focal article

398 E.K. Kalokerinos, C. von Hippel, and H. Zacher

stimulates further research and constructivediscussions on stereotype threat in the work-place and that the emerging evidence onthe deleterious consequences of stereotypethreat motivates organizational practitionersto address this important phenomenon.

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