installing Stanley® Wi-Q™ system software for OSI integrations

LIT-12011909May 2017

installing

Stanley® Wi-Q™ system software

for OSI integrations

P2000Security Management System

version 3.11 and higher

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Other Manufacturers’ Documentation

Johnson Controls does not duplicate documentation of other equipment manufacturers. When necessary, Johnson Controls provides documentation that supplements that of other manufacturers. When unpacking your equipment, keep all original manufacturer documentation for future reference.

Technical Support

For factory technical support, Johnson Controls authorized field technicians or authorized dealer representatives can contact Global Security Solutions Technical Support by phone at (866) 893-0423 or (414) 524-1214, or by email at [email protected]. They can also call the Field Support Center at (800) 524-1330 or (414) 524-5000 and use options 6, 1, 7.

End users and customers should contact their local Johnson Controls branch or authorized dealer for any of their support needs (technical support, maintenance contracts, on-site field support, P2000 Software Service Agreements, Service Partnerships, and so on). Visit http://www.johnsoncontrols.com/location-finder to find your local Johnson Controls office.

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Installing Stanley Wi-Q System Software for OSI Integrations LIT-12011909

STANLEY WI-Q SOFTWARE INSTALLATION

Use these instructions to install Stanley® Wi-Q™ system software on P2000 Version 3.11 and later systems that need to communicate with OSI hardware.

NOTE: Support for Stanley Wi-Q (OSI) panels requires Internet Information Services (IIS) Version 6.0 or 7.0, Windows Server® 2008 R2 operating system (OS), and SQL Server® 2008 R2 database engine. OSI panels are not supported on systems using Windows Server 2012, Windows Server 2012 R2, Windows 10, SQL Server 2012, or SQL Server 2014. Refer to the P2000 Software Installation Manual for more information.

STANLEY WI-Q VERSION 3.X SYSTEM SOFTWARE INSTALLATION OUTLINE

Task 1: Install the P2000 Software, page 2

Task 2: Add the OSI Option Key to the P2000 System, page 2

Task 3: Disable the P2000 OSI Interface Service, page 2

Task 4: Install Stanley Wi-Q Version 3.00.38 AMS Software, page 3

Task 5: Install Stanley Wi-Q Version 3.1.2 SDK Software, page 7

Task 6: Configure Wi-Q Single Sign-on Entries, page 10

Task 7: Create an OSI Facility Record, page 14

Task 8: Enable the P2000 OSI Interface Service, page 15

Task 9: Install Portals, page 15

Task 10: Set Up the Readers, page 17

Tasks 4 and 5 are covered in detail in the Stanley Wi-Q 3.0 System Upgrade Procedure Document (document number 99087). However, make sure you perform the config file changes detailed in Task 4, as those changes are specific to the P2000 integration and are not covered in the Wi-Q 3.0 System Upgrade Procedure Document.

NOTE: Locate your program files according to your operating system:For 32-bit Windows OSs, the path is local disk:\Program Files\For 64-bit Windows OSs, the path is local disk:\Program Files (x86)\

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Install the P2000 Software

Refer to the instructions provided in the P2000 Software Installation manual. You must select the OSI Interface during the installation. Make sure to reboot the computer when the installation is finished.

NOTE: The Stanley Wi-Q system software only works with P2000 software Version 3.12 SP1 or later.

Add the OSI Option Key to the P2000 System

1. Go to Start>Programs>Johnson Controls>P2000>Register. The Register dialog box opens.

2. Click Add. The Add Option Key dialog box opens.

3. Paste the number you have received from Johnson Controls into the New Option Key field. Click OK.

4. Click OK.

5. Click Yes to restart the computer.

Disable the P2000 OSI Interface Service

1. Log on to the P2000 system software.

2. On the P2000 Main menu, select Config>System. The System Configuration window opens.

3. Click the plus (+) sign next to the root Site Parameters icon to display default system parameters.

4. Click the Service Startup Configuration icon and click Edit. The Edit Service Startup Configuration dialog box opens.

5. Select P2000 OSI Interface Service and make sure the associated check box in the Auto Start column is not selected.

6. Click OK to save your settings.

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Install Stanley Wi-Q Version 3.00.38 AMS Software

1. Go to Program Files\Johnson Controls\P2000\OSI\StanleyWi-Q_V3_00_038 and run the WiQSetup.exe file.

IMPORTANT: Do not select option 1 AMS Database Server, as the P2000 Server already includes a working SQL Server.

2. Click option 2 AMS Services.

3. Click option 1 AMS Services Prerequisites.

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4. Follow the prompts to install Apple Bonjour.

5. Click Finish to complete the process.

6. Click option 2 AMS Services. The Stanley Wi-Q InstallShield Wizard opens.

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7. Click Next. The Database Server settings appear.

8. Change the Database Server to (local). Click Next.

9. Follow the prompts to continue with the installation. When the wizard completes the installation, click Finish to exit the wizard, then click Back.

10. In the Wi-Q Access Management Software Setup, click option 3 AMS Applications.

11. The SWATInstall InstallShield Wizard opens. Follow the prompts to complete the installation. Click Finish to exit the wizard.

12. Click Exit to close the Wi-Q Access Management Software Setup.

You must now perform the following steps to edit the Wi-Q Service and Wi-Q Comm Service config files to correct the connection string.

1. Go to Program Files\Stanley Security Solutions\Stanley Wi-Q AMS Services\Wi-Q Service.

2. Double-click the WiQService.exe.config file.

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3. Change the Data Source value to (local).

4. Save the file.

5. Go to Program Files\Stanley Security Solutions\Stanley Wi-Q AMS Services\Wi-Q Comm Service.

6. Double-click the WiQCommCore.dll.config file.


8. Save the file.

NOTE: If this is a read-only file, change the file attributes to edit the file.

9. You must reboot the computer for the change to take effect.

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After the installation is completed, you must update one of the WAMS database stored procedures.

1. Open Microsoft SQL Server Management Studio.

2. When the Connect to Server window appears, click Connect.

3. Select File>Open>File and navigate to Program Files\Johnson Controls\ P2000\OSI\Stanley WiQ SDK.

4. Select the sss_usp_UpdateCredentialsForUser.sql file and click Open.

5. Click Execute.

6. Verify the following message appears in the Messages pane:“Command(s) completed successfully.”

7. Close Microsoft SQL Server Management Studio.

Install Stanley Wi-Q Version 3.1.2 SDK Software

1. Go to Program Files\Johnson Controls\P2000\OSI\Stanley WiQ SDK and run the setup.exe file.

2. Follow the prompts to install the software. On the Select Installation Address wizard screen, keep the default selections.

3. Click Close to complete the installation.

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After you complete the installation, you must verify that the identity of the IIS DefaultAppPool is set to LocalSystem.

NOTE: The exact steps to perform this process vary, depending on the different versions of IIS.

1. Open Computer Management or Server Manager.

2. Click Internet Information Services (IIS), then select Application Pools (usually located under the computer server name).

3. Right-click DefaultAppPool, select Properties or Advanced Settings (depending on the IIS version), then click Identity to change the settings to LocalSystem.

NOTE: In some cases, it may be necessary to change the Application Pools’ DefaultAppPool properties from .NET Framework Version v2.0 to v4.0 and to change the Managed Pipeline Mode from Integrated to Classic.

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You must now perform the following steps to verify the authentication settings.

NOTE: The exact steps to perform this process vary, depending on the different versions of IIS.

1. Open Computer Management or Server Manager.

2. Click Internet Information Services (IIS). In the Connections pane, expand the computer server name>Sites>Default Web Site, then select WiQSDK.

3. Double-click Authentication (under IIS) and verify Anonymous Authentication and Forms Authentication are Disabled. Verify ASP.NET Impersonation, Basic Authentication, and Windows Authentication are Enabled.

Now you must edit the SDK Web Service config file to change its settings.

1. Go to C:\inetpub\wwwroot\WiQSDK\bin and double-click the WiQIntfSvc.DLL.config file.

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3. Verify that the following lines are correct:

<Logger path="C:\logs\" maxRecords="2000" buffer="500" logLevel="-1"/>

<PurgedEvents location="C:\" enabled="false"/>

4. Click Save. You must reboot the computer for the change to take effect.

Configure Wi-Q Single Sign-on Entries

NOTE: Use the following steps to add a new Directory entry for each account that uses the system, such as the PegasysServices and the Administrator accounts.

1. Double click Stanley Wi-Q Access Management Software from your Windows desktop.

2. You must set up the database connection the first time you run this program.

3. Make sure the Server setting displays (local). Click Test Connection, verify the connection is valid, and then click Finish. The Login screen appears.

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4. At the login screen, enter the Login Name Admin and Password Admin. Click Login.

5. The program may then ask you to enter a segment. Make sure to enter P2000 as the segment name. Click Finish. The Configurator window opens.

6. On the Configurator menu, select File>Manage Directories. The Configure WAMS Directories window opens.

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7. Click Add Directory. The Select a Directory Type window appears.

8. Select Microsoft Windows Workstation and click Finish.

9. Enter PegasysServices as the Directory Name.

10. Set Enable Single Sign-on to True.

11. Set the Host Name to the name of your server.

12. Click Finish.

13. Click Add Directory and repeat the previous steps to add a Directory entry for the Administrator account (or the account you are currently using).

14. If your server is part of a domain, add a Directory for your domain account as shown next:

To finish with the Single Sign-on settings, you need to configure the AMS user accounts to use with the directory entries previously defined.

1. On the Configurator menu, select File>Manage Application Users. The AMS Users window opens.

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2. Click the Browse button in the Directories [Collection] field. The Select WAMS User Directories dialog box opens to select the directories that are to be linked to the WAMS user.

3. Select the check box next to the PegasysServices directory name. The Select WAMS User Directory Account dialog box opens.

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4. Click Search. Select the PegasysServices directory. Make sure the Username field displays PegasysServices.

5. Click Finish to return to the WAMS User Directories dialog box.

6. Select the check box next to the Administrator directory name. Click Search and select the Administrator directory, make sure the proper value for the username displays. Click Finish.

7. Click Finish to return the AMS Users window.

8. On the AMS Users window, click Finish.

Create an OSI Facility Record

1. Log on to the P2000 system software.


3. Expand Panels to display the panel types.

4. Expand OSI Panels to open the OSI components.

5. Select OSI Facility and click Add. The OSI Facility Edit dialog box opens at the General tab.

6. Make sure the facility Name is P2000. Refer to the P2000 Software User manual for instructions on creating an OSI Facility record.

7. After you have entered all the information, click OK to save the settings.

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Enable the P2000 OSI Interface Service


2. Click the plus (+) sign next to the root Site Parameters icon to display default system parameters.

3. Click the Service Startup Configuration icon and click Edit. The Edit Service Startup Configuration dialog box opens.

4. Select P2000 OSI Interface Service and select the associated check box in the Auto Start column to indicate that the service automatically initiates at system startup.

5. Select the Recovery action that can take place if the service fails.

6. Click OK to save your settings.

Install Portals

To add OSI hardware devices into the P2000 database, you must first establish the communication between the OSI portals and the software. Each portal gateway must be configured with its assigned IP address, the name of the P2000 Server, and the name and description of the OSI portal.

NOTE: Refer to your OSI documentation for hardware installation instructions. Make sure the portal with firmware Version 3.0.17 is connected to the network. The P2000 Software Release Notes provides information for downloading firmware versions.

1. From your Windows desktop, double-click Stanley Wi-Q Access Management Software. The Configurator window opens.

2. Click the Portals tab.

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3. Click Add. The Configure New Portal Gateway dialog box opens.

4. From the Workstation drop-down list, select the name of the P2000 server.

5. Enter the portal Name and Description of the OSI portal.

6. Enter the portal’s IP Address.

7. Keep the values of the remaining fields at their default setting.

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8. Click Finish. The new portal appears in the tree.

Shortly after, the portal is added to the P2000 system as a new OSI panel. Edit the panel record in the P2000 software as desired.

Set Up the Readers

NOTE: Refer to your OSI documentation for hardware installation instructions.

1. Power up the new reader with firmware Version 3.00.039. The P2000 Software Release Notes provides information for downloading firmware versions.

2. Press and hold the reset button on the back of the reader (next to the batteries). The green LED flashes followed by the red LED.

3. When the green LED flashes again, enter 5678 followed by the Sign On Key from the P2000 OSI Facility record. Refer to the P2000 Software User manual for details.

4. Shortly after, the reader appears in the AMS Configurator and then in the P2000 system as a new OSI terminal. Edit the terminal record in the P2000 software as desired.

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We welcome your comments at [email protected].

Security Solutions(805) 522-5555

www.johnsoncontrols.com

installing Stanley® Wi-Q™ system software for OSI integrations

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