High Performance Schematic & Merchandising Programs

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High Performance Schematic & Merchandising Programs 2016-2017

Transcript of High Performance Schematic & Merchandising Programs

High Performance Schematic & Merchandising Programs 2016-2017

Mission Statement The Schematic & Merchandising Department provides the expertise of delivering category itemization, consumer centric schematics and in-store merchandising programs to our independent retailers with minimal cost and maximum sales results. Program Overview – Project Capabilities Unified Grocers has developed programs and tools to make day-to-day operations easier and provide members with a competitive advantage. The programs on the following pages provide “Best Practice” solutions and tools to help “drive success” at retail. Key programs include:

• Merchandising – New Stores – Remodels – Resets – Category Reset Program (Pacific Northwest Only) – Custom resets, ad hoc, special requests & department integration – Distribution Void Express

• Schematics

– Core/Base Schematics Online – Customer Specific Schematics – Schematic Maintenance – Gladson Affiliate Program – Spaceman Affiliate Program & Training – Spectra – Category Cluster and Space to Sales Reports

• Sales Builders & Additional Services

– New Item/Speed to Shelf Program – Store Retagging – Store Scanning – Retail Surveys – Surge Labor

Review the programs which show how retailers can spend less to maintain relevancy while reacting faster to changing times. Custom or store specific services involve an investment from the retailer. For information about any of our retail solutions, programs or services, please contact your account executive.

Program Overview

Benefits & Advantages Recent FMI study states that the potential financial benefits, derived by adopting improved in-store merchandising practices are “very significant”. Implementing new schematics can increase:

• Category unit sales up to 11% • Dollar sales up to 12% • Gross profit up to 7%

Store remodels and resets are critical for a number of reasons:

• Ability to stay current and maintain relevancy for your customers • Ensure your store is properly organized with the right items and new products to attract and keep

loyal customers in difficult economic times and competitive environment. • Update assortment, fix aisle adjacencies, obtain proper aisle space and create the appropriate size

sections to maximize sales. • Make your stores better organized, cleaner and more appealing to customers.

Current Sales & Performance Results from Unified Retailers

• Store expansion and remodel. Year 1 - 15% lift in retail sales. Center store sales up over 6%. • Major remodel. Sales had been eroding for the past 3 years (5% to 10% down each year). 1st

quarter total store sales increased 6%. Center store up 3%. • Custom Schematics & Resets - Created custom schematics and reset entire store for a larger

Hispanic retailer. Total store sales +5.5%; Frozen +7.0%; Deli +13.6%; HBW +6.9%; GM +3.0%. • Custom Schematics & Resets - Created custom schematics and reset major categories for one of

our larger metropolitan/upscale retailers. Breakfast +6.7%; Pancake Mix +18.3%; Sugar & Spices +19.7%; Condiments +6.9%; Shelf Stable Fruit/Dried Fruit/Fruit Snacks +7.5%.

• Custom Schematics & Resets - Added 887 new items that were already proven winners in the market and discontinued 495 non-moving items.

• Custom Schematics & Resets - Provided all schematic work and resets for one of our larger retailers and their sales increase was in excess of 23%.

• Custom Schematics & Resets - Created custom schematics and reset major department in a key retail chain. Department sales increased from 9.5% to 20.5% when rest of the store was down 3%.

• Custom Schematics & Resets - Created custom schematics and reset entire store adding 982 new center store items 1,400 GM/HBW items.

• Core Schematics & Resets - Reset the entire center store for a mainstream retailer where we introduced 797 market void items creating over $70,000 worth of annual incremental sales.

• Department Reset (aka Fair Share) - Reset Frozen Dinners & Entrees at 31 different retailers. Retail sales dollars +11.35%; retail units +17.02% and Gross Margin +12.39% better than stores not participating in the program. Data based on scan results.

• Distribution Void Express – We fixed over 100 key voids adding incremental sales of over $50,000.

Benefits, Advantages & Results

Are our members/retailers/customers happy and/or satisfied with the level of service that we provide? Do we know how our members feel about our products or services? The following statements are actual quotes and feedback from Unified members and customers who have utilized our Schematic & Merchandising services.

• WOW! What an impact you and your team made on this project!

• I cannot tell you how much your feedback and follow up for us means. Thank you!

• This is the best investment I have ever made.

• Your insights are greatly appreciated. I'm still fairly new to the category so we've been bumbling along. This is perfect for getting the stores to the next level in these categories.

• Your support of this project has been key to driving these news sales opportunities.

I wanted to tell you what an awesome job your team did. They are great workers, very

knowledgeable about GM/HBW and a pleasure to work with. It’s nice to tell someone what you want and they get it done without any supervision. I couldn’t have done it without their help.

• Thank you all for your help and support. Up until this point I felt we have been playing "catch up”. I finally feel we have an opportunity to get out in front of the business and have a solid plan in place.

• Thank You . . . I couldn't have done it without you helping out with this . . . Excellent Team Effort.

• This was so well thought out that we couldn’t even say “give us time to think it over”. I appreciate

your time and effort. This was a tough one given the timeline.

• You rock! Thank you!

• I would like to thank each and every one of you for your participation in our project. This would not have been so successful without your dedication and commitment. I am extremely proud of the team work and support you have displayed throughout this endeavor.

We want to give a special thank you to the team that helped make the opening of our newest store a success. From the early planning stages to implementation, your team gave us support and followed thru. Your team also did an outstanding job on our merchandising sets.

Testimonials & Feedback

Implementing new schematics can increase:

o Category unit sales up to 11% o Dollar sales up to 12% o Gross profit up to 7%

Our schematic program and overall

consumer data analysis process is among the best in the industry.

We will help you get the consumer,

category and competitive information you need to achieve market leadership in your area.

Our help includes customized solutions

involving the latest in technology to help grow profitability and win new customers.

Schematics

Fast Facts:

We offer over 1,900 core schematics posted on line for various retail formats, including Mainstream, Ethnic/Price Impact and Metropolitan/Upscale stores. Schematics are for all departments including Grocery, Frozen, Dairy/Deli, GM, HBW, Frozen Meat/Seafood, Candy, Market Centre & Hispanic.

Members have access to our extensive

core schematic database via Business Center, which contains a wide variety of sizes to meet your needs.

Our solutions are designed to help uncover

sales opportunities by managing new item offering programs, distribution void reporting and optimized space management.

The Basics:

According to industry data, a typical reset can generate a 3-4% sales lift across the center store.

Shopping behaviors change quickly and

store layouts, space and assortment levels must keep up with consumer needs.

Remodels and resets are designed to

make your store better organized, cleaner and more appealing to customers in order to drive sales. The reallocation of space is critical to maximizing sales with any reset.

We understand the marketplace and know

what it takes for independents to thrive. Our team will take the lead in modifying and improving the departments that are important to you and your customers.

Merchandising

Fast Facts:

Unified has schematic and merchandising solutions and services to give you an operational advantage that will result in stronger sales and a better bottom line.

Unified can assist in new store designs,

remodels or resets with expert recommendations for store layout, optimum footage, proper aisle space, fixtures and category adjacencies.

We offer complete merchandising services

including plans, production schedules, vendor call down, implementation, set and fill load coordination and scan verification.

The Basics:

New products are the most dynamic force for increasing sales. Studies show that new items generate 30% more sales when they are first on the shelf as compared to stores that lag behind.

For many categories, new items represent

100% of the growth. If you are late to shelf, you risk missing these sales.

Independents must execute with the same

emphasis as chains and other channels or else miss the benefit of media advertising and promotional monies offered by manufacturers and lose to competitors driving to capture new-item demand.

Can your customers get these new items

from you?

New Item/Speed to Shelf

Fast Facts:

The program includes all Grocery, Frozen Food and Grocery Deli categories.

This program is effective eight weeks from

the receipt of the sign up form. Items are accepted through a scorecard

process. Each item is scored by a number of factors such as: promotions, category sales rank, free case placement, etc.

Each store is assigned an A, B, or C

distribution based on demographics. Each week, items are plussed out automatically to stores on the program. Number of items will vary from week to week, but the average number of items per week will be between 10-30 items.

The Basics:

The quickest way to pick up new sales – make sure you are selling the “Best of the Best” or “Must Have” items that have fallen from distribution for one reason or another.

These are the items your customers are

already familiar with and purchasing from some other retailer in your market.

Fast-selling items can be identified quickly

and cut in onto your store shelves. The effects of these merchandising changes will be to make the “Best of the Best” items available to your shoppers.

Industry data indicates that 500 items

contribute 25% of the total store sales. Shouldn’t you utilize a program that makes sure you carry these items?

Distribution Void Express

Fast Facts:

Program utilizes retailer scan data and identifies voids based on Unified warehouse cluster data based on units and dollar sales.

Corrects all key distribution voids as well as the “Must Have” New Items in Grocery, Frozen, Dairy/Deli, Hispanic, Market Centre, Candy, HBW and key GM categories.

Our Merchandising Team will work with suppliers and your morning/set crew to cut void items into sets for a small investment.

In & out of your store in one day!

Hundreds of voids fixed instantly!

The Basics:

Utilizing analytics and consumer demographics allows you to better understand your consumers, resulting in having the right products in the right stores to satisfy consumer demand, thus allowing you to better focus on - and respond to -unique shoppers’ needs and preferences.

“Who” are my consumers? “What” do they look like? “What” do they buy? “What” are they likely to buy next?

The process identifies shoppers with

common needs and establishes the most predictive combination of shopper attributes that drive purchase behavior. Consumers with similar lifestyles and similar life circumstances behave in similar ways and have similar needs.

Analytics

Fast Facts:

Unified utilizes retailer data, warehouse shipments, 3rd party and consumer data to provide fact-based analytics.

Nielsen syndicated data is available to

understand marketplace trend and SPINS data is used to understand Natural, Organic and Specialty market trends.

Analysis is driven by Metropolitan,

Mainstream and Ethic/Price Impact retail clusters.

Retailers providing scan data can

participate in a sku rationalization process, which includes authorization voids, new item understanding and access to top performing products.

The Basics:

Customers are looking at your circulars and advertising media as they research their grocery and personal care purchases. Consumers depend on product images to make purchasing decision for the products they want. To meet the demands of today’s shopper, you need current, correct images and you need them every single week.

We partner with Gladson who has the advertising image database with the most products, the best delivery system, and the highest quality images.

This advertising image service offers you

immediate access to images of virtually any available CPG product – and the service is free!

Gladson Ad Images

Fast Facts:

Access to a complete library of professionally captured photos, available via the leading web delivery system for easy integration.

Over 400,000 high resolution (300 dpi),

advertising quality product images; available in .eps, .tif, and .jpg formats.

Thousands of products added or updated

every week, sourced from hundreds of manufacturers and retailers to keep the database current and correct.

Sign up now and start downloading images

through the Gladson Delivery Network. For more information or to get access to images, email [email protected]

The Basics:

Gladson, the leading provider of syndicated product images, information and category management services to consumer packaged goods manufacturers, retailers, wholesalers and brokers, is pleased to announce a partnership offering exclusive benefits just for you.

Gladson maintains the largest, most up-to-date database of consumer packaged goods product information in the U.S. Take advantage of our program for the most complete and accurate product information and images.

Customers who have purchased

Spaceman from the Unified Grocer’s Spaceman Affiliate Program are eligible to buy a Space Management License from Gladson at a reduced rate.

Gladson Affiliate Program

Fast Facts:

Immediate access to multiple, high resolution images and accurate product dimensions for up to 10,000 UPCs to meet your space planning needs.

One user ID for the Gladson Delivery

Network (GDN) to obtain images and data updates.

GDN training from Gladson’s Customer

Support Team. Easy integration with the Spaceman

Software. You have the opportunity to add your own

products to Gladson’s database for a reduced affiliate program fee.

The Basics:

Everyday, space planners are challenged to do more. More stores, more schematics and all in the same or less time.

The latest release of Spaceman Suite

focuses on productivity improvements without compromising on quality.

Spaceman Suite of products empowers

you to face the challenges of doing more with less, without sacrificing the aesthetic aspect of effective shelf management.

Spaceman tools enable you to quickly

arrange products into visually pleasing and financially sound layouts that follow your defined customer decision tree and also respect customized merchandising guidelines.

Spaceman Affiliate Program

Fast Facts:

Spaceman Merchandiser is an entry-level, shelf-space management software solution that enables retailers to economically begin developing schematics.

Our Affiliate Program provides Unified

retailers Spaceman for less than 50% of the retail price.

Members will be able to read and write to

native Spaceman schematic files. This translates to additional functionality of the Unified schematics. With Spaceman you will be able to add and delete products to customize each schematic to your store.

Spaceman will generate schematic reports

automatically based on the schematic.

The Basics:

Schematics Online Schematics are a powerful way to identify key products for optimum product placement in your stores. Unified offers all of its core/base schematics online (in several versions and set sizes) that fit the most common section sizes in our accounts. Logon at Unified Business Center and download the schematics you need. For Unified Business Center questions, please call the Support Desk at (800) 934-2100.

No Charge! Customer Specific Schematics - Store Scanning to create core/base Schematics (one time charge) For less than ½ the price of hiring a full time body . . . you can tap into Unified to create and maintain schematics for your stores! Creating customer specific schematics is a three step process: Step 1 – Store Scanning/Spaceman Database Creation Scanning a store allows us to create and capture a base for developing your schematics which will act as a starting point for your custom schematics, sku rationalization or “fix the mix” process. This is also the set up for our schematic maintenance program. All items, including DSD will be measured and product dimensions verified. Step 2 – Sku Rationalization We leverage our database of category and stores’ sales data to identify items that should be added or deleted from your current product mix. Step 3 – Custom Schematic Creation Create custom schematics based on your data and the sku rationalization process. These schematics will be based on your unique store layouts. Benefits include:

• If you have more than one store - provides product consistency across similar stores. • Reduce time for major reset activity with this ongoing maintenance program. • Convert schematic item data into Excel format for specific updates in the field. • Utilize custom schematics tailored to your specific needs. • Delivers recap of schematic changes by item upon completion. • Run a comparison to determine what items will be deleted from existing sets, as well as new item additions to

a group of schematics. • Final price dependent on number of schematics and versions.

$6-$8,000 per store plus travel/per diem if applicable Schematic Maintenance Program Our maintenance program includes Item dimensions and live imaging. The number of versions and the frequency of the updates will determine the actual dollar amount billed each month or quarter. We have been successful in creating incremental sales by executing this for retailers in all divisions!

$50 hourly rate. $400 per day Contact Mike Martinez at 323-729-4701 for details

Schematics

Overview – New Stores, Remodels & Resets The following value added services are available for all new stores, remodels and resets:

• Proposed layout to strategically locate categories and realign your store to maximize sales. • Layouts provide optimum footage, proper aisle space, fixtures and category adjacencies. • Point person to execute and manage vendor/labor resources, call down and run overall project. • Core schematics based on top sellers from similar store clusters. • Recommendations on itemization and categories that you should consider adding or modifying. • New and discontinued item lists to ensure your itemization is fresh and competitive. • We physically set and tag all sections and assist in ordering the set load product from schematic itemization. • We manage all center store departments, including Grocery, Deli, Frozen, GM & HBW, Specialty & Hispanic. • Depending on project schedules, some sections will be reset while others refreshed.

New Stores, Member to Member Conversions or conversion from alternative supplier

• New Store - Unified requires a retailer investment for retagging new stores for members. • Customer account number changes (customer A sells store to customer B) - Unified requires a retailer

investment for retagging stores for member to member conversions. • Non-members and Neighborhood Markets (T1, T2) customers will be required to invest in and cover the costs

for all Schematic & Merchandising services. Investment costs may be higher than pricing quoted below. New Store, Remodels & Resets Frozen or Deli only New/Remodel/Reset - $1,250 - $1,500 GM & HBW only (includes Wellness)

New/Remodel/Reset - $2,500 Center Store Grocery (with Market Centre) only

New/Remodel/Reset - $4,000 Center Store Grocery (plus GM/HBW and Market Centre)

New/Remodel/Reset - $5,000 Center Store Grocery (plus GM/HBW, Market Centre, Frozen & Deli)

New/Remodel/Reset - $6,000 Custom Resets – DSD, Special Requests, Department Integration & Merchandising Activities We can manage custom projects too, including integration of Natural and Organic offerings, format changes or DSD.

$50 per hour plus travel/per diem if applicable Investment Notes

• Pricing is for the Continental USA only. • Additional travel/per diem/overtime investment will be required for any project if activity is more than 50 miles

from a Unified divisional office or if air travel/car rental/hotel stay is required.

Merchandising

New Item/Speed to Shelf Program In many cases, new items represent 100% of a category’s growth. Let Unified help you manage your new items and corresponding deletions with a scorecard process and updated schematics. Get these items on your shelf quickly to satisfy consumer demand. Credits will be applied after product ships.

Only $40 per store per week. Cost is offset by discounted goods shipped during the year. Participants net an average $3,500 in free goods as well as additional sales on the new items averaging over $25,000 per year.

Distribution Void Express Industry data indicates 300 items contribute 25% of the total store sales. The “80/20” rule says that 80% of your sales are done with 20% of your items. Make sure you carry the “must have” items! Take advantage of our Distribution Void Merchandising Execution program where our merchandisers will work with suppliers and your morning/set crew to cut the void items back into your sets. Ours is a retail execution program that promises results. The report is one facet of the program – but the proof is in the proper retail execution. The investment is tiny and covers all of Grocery, Frozen, Dairy/Deli, Hispanic, Market Centre, Candy and HBW categories.

Distribution Void Report Basic Version - Contact your Sales Department representative for details. Distribution Void includes custom report, scan data management, cluster analysis & execution – only $1,000 If you are signed up for our New Item/Speed to Shelf program for the entire year – only $750

Store Retagging Do your shelf tags reflect the pricing in your POS system? Let us replace your missing tags so the items your consumers need can be ordered again and you will not lose future sales. If you need your store retagged, we will retag your store with Unified shelf tags. If your retail file is not current, we will pull your POS data and generate new shelf tags with your current pricing and retag your store. This is a quick and easy solution to make sure that your pricing integrity is up to date.

New Store, Remodel or Resets – Included in your initial investment. Store Retagging – only $50 per hour

Retailer Surveys We survey our retailers to help gauge the results of our Merchandising/Reset/Schematic projects as part of our continuous improvement process and enable us to analyze our performance. Surveys help us to discover needs, assess satisfaction and provide a full circle communication process to constantly improve our performance. Given the competitive nature of our business environment, retailer feedback is more important than ever.

No Charge!

Sales Building Initiatives

Gladson Data Image Library If you are looking for the most complete and accurate product dimensions and images to support your own schematic program without the upfront investment - it all starts with Gladson’s digital image and item dimension database. Spaceman Merchandiser (Through Affiliation Program) - Start up cost This is an entry-level shelf space management software solution that enables retailers to economically create, customize and maintain schematics that are specific to your company’s merchandising goals.

Spaceman software - $3,000 per license (One time cost) Maintenance - $440 per license (Yearly fee)

Spaceman Database Creation (For retailers with their own schematic department) Think of Spaceman as a sports car with no gas in it. You cannot go anywhere until a database is created (the gas). We will scan one store that represents your most complete sku mix. All product attributes, shelving configurations and shelf heights will be put into the system i.e. descriptions, unit dimensions, etc. This will become the base schematics which are maintained. Final price dependent on number of schematics and versions.

$6-$8,000 per store plus travel/per diem if applicable

Spaceman Training Spaceman is used to create, view, modify, analyze and print schematics. The 2-3 days of training covers Spaceman basics, including importing sales data; exporting to Excel; adding new items; building reports and printing.

Onsite training - $400 a day plus travel/per diem if applicable

Spectra Retailers can gain a distinct advantage by understanding who their consumer is and what they buy resulting in having the right products in the right stores to satisfy consumer demand achieve top-line growth. Our focus on clustering stores based on potential demand helps increase ROI and efficiency.

Contact Marie Lopez at 323.729.4757 for details Category Cluster Sales Analysis Report This clusters all Unified retailers together based on similar consumer demographics. A category cluster sales analysis report provides insights into categories based on like stores’ shipments. Identify top selling skus not in your retail file.

Only $50 a Category or $200 a Department Space to Sales Category Analysis Reports Brand and Subcategory – Are you giving too much or not enough space to a subcategory or brand? This offers insights into how much “real estate” a brand or subcategory deserves. Subcategory Sales Report – Ranks the subcategories and items within a category and helps make sure you have the best items in each section. More useful than a schematic in smaller merchandised sets. Stacked Sales Ranking Report – This ranks all the items in a category from top to bottom based on a per sku dollar sales rank. This is similar to a subcategory sales report but without the subcategory information. It makes it very easy to see the best and slowest selling items in one report.

Free online. Custom or updated reports - $50 each. Contact Mike Martinez at 323.729.4701 for details

Analytics & Reporting

Q1. What is the difference between a new store, remodel and reset? • New - New customer or current customer building a new store. If customer account number changes

(customer A sells store to customer B), this would also be considered a new store. • Remodel - Includes capital investment and departments added or eliminated. Gondolas moved, painting, floor

tile and exterior changes, etc. • Reset - Department changes. Gondola space stays relatively the same. Resetting at schematic level.

Q2. Does it take a long time to get onto the project schedule?

• No. Our projects are normally booked 6 to 8 weeks in advance. New stores take priority, followed by remodels and then resets. If you utilize our base/core schematics – it takes about 6 weeks. If custom schematics or unique shelving are involved – it may take 8 weeks.

Q3. I thought merchandising costs used to be billed in my cost of goods. Do you still do that? (PNW only)

• The Associated Grocers’ formula of allocating 4 cents per shipping case to cover retailers’ merchandising activities has not been in effect for years.

Q4. I thought the competition provide all of their Schematic & Merchandising services for free?

• C&S does not offer a reset service. They might send a rep or two to help your store crew without charge, but they do not offer experienced merchandisers and qualified supplier support like Unified provides.

• Supervalu outsources reset activities to vendors, brokers and third-party merchandising firms. They do offer some services through their ISM platform, but they charge for these activities. They do not have the qualified, consistent, reliable and local resources that Unified provides for merchandising services.

• UNFI offers limited category and item resets like any DSD distributor and usually do not charge. They do not perform full store or category resets and they only look out for their items. UNFI might send some people out when a major customer asks for help, but they use vendor representation for most customers.

Q5. The price for new stores and resets seems a bit high – how come it costs so much?

• Unified invests considerable resources into your business. Our costs are low and market competitive -- and our services are excellent and provide a true ROI. Here are some of the variable costs associated:

• Actual Labor Costs – 2 merchandisers for 5 days based on 8-hour workday. Rate includes fringe which runs 40-45%. Almost every project requires a 10-12 hour work day.

• Actual Travel Costs – Includes drive time to and from store as well as any hotel or per diem charges. • Vendor Call Down – Vendor confirmations and communication. 3rd party supplied team on site the day of

each event as well as operations management oversight of account. • Merchandising Manager/Project Management – Includes creation of store flows with adjacencies and assisting

with aspects of store design. On site planning meeting with retail management. Merchandising layout, walk through, discontinued & new item reports, productivity flow chart, equipment coordination, etc.

Q6. Why do retailers have to pay for Schematic & Merchandising services? It seems like this should be free.

• Our Senior Management’s direction is to have our members and retailers pay for all new stores, remodels, resets and custom Schematic & Merchandising services. Those customers who utilize and benefit from Unified’s Schematic & Merchandising services will need to invest in and cover the cost for all store specific or customer specific services. This is consistent in all divisions.

Frequently Asked Questions

Exceptions & Variables Our programs are designed to meet your needs. There are variables that might need to be taken into consideration regarding pricing and timing.

• Pricing is for the Continental USA only. • Minimum Unified purchase requirements may be required. • Store must have a live account number at least 6-weeks in advance. • A Scope Document must be submitted to the Merchandising Department before work can begin. • Additional travel/per diem investment may be required if activity is more than 50 miles from a Unified

divisional office or if air travel/hotel stay is required. • Retailer may be required to remove product and clean shelves prior to merchandising activity. • Includes retailer providing full access to the following during the new store, remodel or reset activity:

– Scan coordinator (tags, pricing, authorization) – Clerk (pallet jack, pallets, stocking, etc) – Clerk’s Helper (trash, cardboard, etc)

• Merchandising work will start between 5am – 7am. Overnight work may incur additional charges. • Additional investment may be required for stores or sections smaller than 10,000 sq. ft (400 linear

feet) or larger than 40,000 sq. ft. • Additional investment may be required for date changes, time changes or inaccessibility of store. • If cancellation or rescheduling occurs, we will attempt to reschedule your project. If we already have

another project that conflict – retailer may be responsible for 3rd party merchandising or Unified personnel charges that may be incurred.

• Pricing may vary based on complexity, gondola moves, number of items and square footage. • Building gondolas and providing adequate shelving is the responsibility of store management. • Unified is not responsible for setting DSD sections or contacting DSD vendors. • Discontinued or markdown product is the responsibility of store management. • Non-members and Neighborhood Markets (T1, T2, etc) customers will be required to invest in and

cover the cost for Schematic & Merchandising services. • Prices and fees are subject to change.

Merchandising Manager Contact Information Our Merchandising Managers are happy to meet with you to review any and all details. Mike Villa Lyle Brady Nick Stefano Pacific Northwest Northern California Southern California 206-764-7869 925-245-7231 323-729-4741

Stuff You Should Know

 

5200 Sheila Street Commerce, CA 90040 800-724-7762 unifiedgrocers.com

Contacts - Merchandising Pacific Northwest Mike Villa 206-764-7869 [email protected] Northern California Lyle Brady 925-245-7231 [email protected] Southern California Nick Stefano 323-729-4741 [email protected] Contact - Schematics All Divisions Mike Martinez 323-729-4701 [email protected]