From Collaboration - to Digital Transformation - SAP

From Collaboration

to Digital TransformationAlex Wong

Director, SAP Enterprise Collaboration Software

Asia Pacific Japan & Greater China

September 6, 2018

2INTERNAL© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Jam connects people to company

digital transformation

processes get

work donepeople dataexpertsinformation

SAP Jam connects people to your company purpose


Strategy for SAP Jam: Connect employees to company purpose.

Bring together people, data, and processes to drive measurable results

Where you work Driving results Fully extensible

Sales

Marketing

Service

Finance

HR

Operations

R&D

Consulting

IT

SAP Jam Collaboration

Focus Use Cases


Boost engagement with

role-based information

Simplify communication:

empower everyone to

create/share content

Leverage IT investments:

make applications

available in one place

Accelerate content

globalization with multi-

language support

Deliver maximum

security and availability

Delight users with a

consistent look and feel

Use Case 1: Modern intranet

Access information and content from any device and any location


Use Case 2: IT Project Room with

Project Management Tool*fuzzy


Save time and effort on employees

Benefits

Building a self-service Culture

Knowledge stays in company

Find the experts and ask a questions at anytime

Use Case 3: FAQ and

Support Center


Reduce Learning and Training Costs

SAP® Jam™ Collaboration Can Reduce

Travel Costs Up to 20% While Making

Learning Better

• 15% reduction in content creation time,

saving people and suppliers time and

money

Use Case 4: Blended Learning

SF LMS with Social Learning


Ramp Up New Reps Pronto and Close

Deals Faster

SAP® Jam™ Collaboration Can Deliver

Up to a 19% Boost to Sales Activities Just

by Enabling Collaboration

▪ Overview sales order, quotations from

ECC/CRM at Jam

▪ Better collaborate with related parties

▪ Knowledge management on specific accounts

Use Case 5: SAP ERP & CRM with

JAMfuzzy


SAP Jam connects people and business processes to performance

Lower onboarding

costs

19%

Reduction in licenses

for redundant or poorly

adopted collaboration

software

20%reduction in IT labor

related to managing

the corporate intranet

74%

Easier to find experts

and information

16%

Faster time to resolve

issues

14%

Faster sales cycle time

10%

The Total Economic Impact of SAP Jam, a July 2018 commissioned study

conducted by Forrester Consulting on behalf of SAP

As organizations discovered new ways of using

SAP Jam, the ROI grew from 516% in 2015 to

527% in 2016, and then to 625% in 2018.

SAP Jam Collaboration

How to position Jam?


IT project Rooms

How to position Jam?

Sales, Service, HR , IT and

more to build Support Pages

and FAQ

Integrated with SAP ECC, CRM, S/4, C/4HANA, Successfactors

and more…

Corporate Portal / Modern Intranet

Integrated with other 3rd party

data*

Time

Use

r A

mo

un

t

Rapid Roll-out and Increase adoption rate


Alex Wong,

Director, SAP Enterprise Collaboration Software

Asia Pacific Japan & Greater China

From Collaboration - to Digital Transformation - SAP

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