Fortune 500 CEO List 2018 PDF Download - HubSpot

BOARDROOM INSIDERS Executive List

F-500 Rank Company Name Executive Name Title

1 Wal-Mart Stores, Inc. Doug McMillon President and CEO2 Berkshire Hathaway Inc. Warren Buffett Chairman and CEO3 Apple Inc. Tim Cook CEO4 ExxonMobil Corporation Darren Woods Chairman and CEO5 McKesson Corporation John Hammergren Chairman, President and CEO6 UnitedHealth Group, Inc. David Wichmann CEO7 CVS Health Larry Merlo President and CEO8 General Motors Company Mary Barra Chairman and CEO9 AT&T Inc. Randall Stephenson Jr. Chairman, CEO and President

10 Ford Motor Company James Hackett President and CEO11 AmerisourceBergen Steven Collis Chairman, President and CEO12 Amazon.com, Inc. Jeffrey Bezos Chairman, President and CEO13 GE Company (General Electric Co.) John Flannery Chairman and CEO14 Verizon Communications Inc. Lowell McAdam Chairman and CEO15 Cardinal Health, Inc. Michael Kaufmann CEO16 Costco Wholesale Corporation W. Craig Jelinek President and CEO17 Walgreens Boots Alliance, Inc. Stefano Pessina Executive Vice Chairman and CEO18 Kroger Company W. Rodney McMullen Chairman and CEO

19 Chevron Corporation Michael Wirth (effective February 1, 2018)

Chairman and CEO

20 Fannie Mae Timothy Mayopoulos President and CEO21 JPMorgan Chase & Co James Dimon Chairman and CEO22 Express Scripts Inc. Timothy Wentworth President and CEO

Boardroom Insiders compiled this list of Fortune 500 Chief Executive Officers based on the most updated public information available as of January 1, 2018.

Boardroom Insiders’ database contains in-depth profiles on ALL of these executives — plus thousands more!

Copyright 2018 Boardroom Insiders www.boardroominsiders.com

2018 Fortune 500 Chief Executive Officers

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23 Home Depot Craig Menear Chairman, CEO and President24 Boeing Company Dennis Muilenburg Chairman, President and CEO25 Wells Fargo & Company Timothy Sloan President and CEO26 Bank of America Corporation Brian Moynihan Chairman and CEO27 Alphabet Inc. Lawrence Page CEO28 Microsoft Corporation Satya Nadella CEO29 Anthem, Inc. Gail Boudreaux President and CEO30 Citigroup Inc. Michael Corbat CEO31 Comcast Corporation Brian Roberts Chairman and CEO

32 IBM Corporation (International Business Machines Corp.) Virginia Rometty Chairman, President and CEO

33 State Farm Mutual Automobile Insurance Company Michael Tipsord Chairman, President and CEO

34 Phillips 66 Company Greg Garland Chairman and CEO35 Johnson & Johnson Alex Gorsky Chairman and CEO36 Procter & Gamble Company David Taylor Chairman, President and CEO37 Valero Energy Corporation Joseph Gorder Chairman, President and CEO38 Target Corporation Brian Cornell Chairman and CEO39 Freddie Mac Donald Layton CEO40 Lowe's Companies, Inc. Robert Niblock Chairman, President and CEO41 Dell Technologies Inc. Michael Dell Chairman and CEO42 MetLife Inc. Steven Kandarian Chairman, President and CEO43 Aetna Inc. Mark Bertolini Chairman and CEO44 PepsiCo Inc. Indra Nooyi Chairman and CEO45 Archer Daniels Midland Company Juan Luciano Chairman, President and CEO46 United Parcel Service (UPS) David Abney Chairman and CEO47 Intel Corporation Brian Krzanich CEO48 Prudential Financial, Inc. John Strangfeld Jr. Chairman and CEO




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49 Albertsons LLC Robert Miller Chairman and CEO50 United Technologies Corporation Gregory Hayes Chairman, President and CEO51 Marathon Petroleum Corporation Gary Heminger Chairman and CEO52 Walt Disney Company Robert Iger Chairman and CEO53 Humana Inc. Bruce Broussard President and CEO54 Pfizer Ian Read Chairman and CEO55 American International Group Inc. Brian Duperreault President and CEO56 Lockheed Martin Corporation Marillyn Hewson Chairman, President and CEO57 SYSCO Corporation Thomas Bené President and CEO58 FedEx Corporation Frederick Smith Chairman and CEO

59 Hewlett Packard Enterprise Company Antonio Neri (effective February 1, 2018)

CEO

60 Cisco Systems, Inc. Chuck Robbins Chairman and CEO61 HP Inc. Dion Weisler President and CEO

62 Dow Chemical Company In August 2017, Dow Chemical and DuPont merged to form DowDuPont Inc.

63 HCA Holdings, Inc. R. Milton Johnson Chairman and CEO64 Coca-Cola Company James Quincey President and CEO65 New York Life Insurance Company Theodore Mathas Chairman and CEO66 Centene Corporation Michael Neidorff Chairman and CEO67 American Airlines Group Inc. Doug Parker Chairman and CEO68 Nationwide Mutual Insurance Company Stephen Rasmussen CEO69 Merck & Co. Ken Frazier Chairman and CEO70 CIGNA Corporation David Cordani President and CEO71 Delta Air Lines, Inc. Edward Bastian CEO72 Best Buy Co., Inc. Hubert Joly Chairman and CEO73 Honeywell International Inc. Darius Adamczyk President and CEO74 Caterpillar Inc. D. Jame Umpleby CEO




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74 Caterpillar Inc. D. Jame Umpleby CEO75 Liberty Mutual Insurance Company David Long Chairman and CEO76 Morgan Stanley James Gorman Chairman and CEO

77 Massachusetts Mutual Life Insurance Company Roger Crandall Chairman, President and CEO

78 Goldman Sachs Group, Inc. Lloyd Blankfein Chairman and CEO79 Energy Transfer Equity, L.P. Kelcy Warren Chairman80 TIAA Roger Ferguson President and CEO81 Oracle Corporation Safra Catz & Mark Hurd Co-CEO82 Tyson Foods Inc. Tom Hayes President and CEO83 United Continental Holdings, Inc. Oscar Munoz CEO84 Allstate Corporation Tom Wilson Chairman and CEO85 Publix Super Markets Inc. Randall Jones Sr. President and CEO

86 American Express Company Stephen Squeri (effective February 1, 2018)

Chairman and CEO

87 TJX Companies, Inc. Ernie Herrman President and CEO88 Nike Inc. Mark Parker Chairman, President and CEO89 Exelon Corporation Chris Crane President and CEO90 General Dynamics Corporation Phebe Novakovic Chairman and CEO91 Rite Aid Corporation John Standley Chairman and CEO92 Gilead Sciences, Inc. John Milligan President and CEO93 CHS Inc. Jay Debertin President and CEO94 3M Company Inge Thulin Chairman, President and CEO95 Time Warner Inc. Jeff Bewkes Chairman and CEO96 Charter Communications, Inc. Thomas Rutledge Chairman and CEO

97 Northwestern Mutual Life Insurance Company John Schlifske Chairman and CEO

98 Facebook Mark Zuckerberg Founder, Chairman and CEO99 Travelers Companies, Inc. Alan Schnitzer Chairman and CEO




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100 Capital One Financial Corporation Richard Fairbank Founder, Chairman and CEO101 Twenty-First Century Fox, Inc. James Murdoch CEO

102 United Services Automobile Association (USAA) Stuart Parker CEO

103 World Fuel Services Corporation Michael Kasbar Chairman and CEO104 Philip Morris International Inc. André Calantzopoulos CEO105 Deere & Company Samuel Allen Chairman and CEO106 Kraft Heinz Company Bernardo Hees CEO107 Tech Data Corporation Robert Dutkowsky Chairman and CEO108 Avnet Inc. William Amelio CEO109 Mondelez International, Inc. Dirk Van de Put CEO

110 Macy's, Inc. Jeffrey Gennette (effective January 31, 2018)

Chairman and CEO

111 AbbVie Inc. Richard Gonzalez Chairman and CEO112 McDonald's Corporation Steve Easterbrook President and CEO

113 DuPont (E.I. du Pont de Nemours and Company)

In August 2017, DuPont and Dow Chemical merged to form DowDuPont Inc., following which Edward Breen was appointed as the Chief Executive Officer of the combined company.

114 Northrop Grumman Corporation Wesley Bush Chairman, CEO and President115 ConocoPhillips Co. Ryan Lance Chairman and CEO116 Raytheon Company Thomas Kennedy Chairman and CEO

117 Andeavor (Tesoro Corporation was rebranded as Andeavor in August 2017.)

Gregory Goff Chairman, President and CEO

118 Arrow Electronics, Inc. Michael Long Chairman, President and CEO119 Qualcomm Inc. Steve Mollenkopf CEO120 Progressive Corporation Susan Griffith President and CEO121 Duke Energy Corporation Lynn Good Chairman, President and CEO122 Enterprise Products Partners LP A. James Teague CEO




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123 Amgen Inc. Robert Bradway Chairman and CEO124 US Foods, Inc. Pietro Satriano Chairman, President and CEO125 US Bancorp Andrew Cecere President and CEO126 Aflac Inc. Daniel Amos Chairman, President and CEO127 Sears Holdings Corporation Edward Lampert Chairman and CEO128 Dollar General Corporation Todd Vasos CEO129 AutoNation Inc. Michael Jackson Chairman, President and CEO130 Community Health Systems Inc. Wayne Smith Chairman and CEO131 Starbucks Corporation Kevin Johnson President and CEO132 Eli Lilly and Company David Ricks Chairman and CEO133 International Paper Company Mark Sutton Chairman and CEO134 Tenet Healthcare Corporation Ronald Rittenmeyer Executive Chairman and interim CEO135 Abbott Laboratories Miles White Chairman and CEO136 Dollar Tree Inc. Gary Philbin President and CEO137 Whirlpool Corporation Marc Bitzer CEO138 Southwest Airlines Gary Kelly Chairman and CEO139 Emerson Electric Company David Farr Chairman and CEO140 Staples, Inc. Shira Goodman CEO141 Plains All American Pipeline, L.P. Greg Armstrong Chairman and CEO142 Penske Automotive Group, Inc. Roger Penske Chairman and CEO143 Union Pacific Corporation Lance Fritz Chairman, President and CEO144 Danaher Corporation Thomas Joyce, Jr. President and CEO145 Southern Company Thomas Fanning Chairman, President and CEO146 ManpowerGroup Jonas Prising Chairman and CEO147 Bristol-Myers Squibb Company Giovanni Caforio Chairman and CEO148 Altria Group, Inc. Martin Barrington Chairman, President and CEO149 Fluor Corporation David Seaton Chairman and CEO




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150 Kohl's CorporationKevin Mansell (Mansell will step down in May 2018 and will be replaced by Michelle Gass.)

Chairman, CEO and President

151 Lear Corporation Raymond Scott (effective February 28, 2018)

President and CEO

152 Jabil Circuit Inc. Mark Mondello CEO153 Hartford Financial Services Group, Inc. Christopher Swift Chairman and CEO154 Thermo Fisher Scientific Inc. Marc Casper President and CEO155 Kimberly-Clark Corporation Thomas Falk Chairman and CEO156 Molina Healthcare Inc. Joseph Zubretsky President and CEO157 PG&E Corporation Geisha Williams President and CEO158 SUPERVALU INC. Mark Gross President and CEO

159 Cummins Inc. Norman Thomas Linebarger Chairman and CEO160 CenturyLink, Inc. Glen Post, III CEO161 AECOM Technology Michael Burke Chairman and CEO162 Xerox Corporation Jeff Jacobson CEO163 Marriott International Inc. Arne Sorenson President and CEO164 PACCAR Inc. Ronald Armstrong CEO165 General Mills Inc. Jeffrey Harmening Chairman and CEO166 PNC Financial Services Group, Inc. William Demchak Chairman, President and CEO167 American Electric Power Company Inc. Nicholas Akins Chairman, President and CEO168 Icahn Enterprises L.P. Keith Cozza President and CEO169 Nucor Corporation John Ferriola Chairman, CEO and President170 NextEra Energy, Inc. James Robo Chairman, President and CEO171 Performance Food Group George Holm President and CEO172 PBF Energy Thomas Nimbley CEO173 Halliburton Company Jeffrey Miller President and CEO174 CarMax Inc. William Nash President and CEO




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175 Freeport-McMoRan Inc. Richard Adkerson Vice Chairman, President and CEO176 Whole Foods Markets, Inc. John Mackey Co-Founder and CEO177 Bank of New York Mellon Corporation Charles Scharf Chairman and CEO178 Gap Inc. Art Peck President and CEO179 Omnicom Group Inc. John Wren President and CEO180 Genuine Parts Company Paul Donahue President and CEO181 DaVita Healthcare Partners Inc. Kent Thiry Chairman and CEO182 Colgate-Palmolive Company Ian Cook Chairman, President and CEO183 PPG Industries Inc. Michael McGarry Chairman and CEO184 Goodyear Tire & Rubber Company Richard Kramer Chairman, President and CEO185 Synchrony Financial Margaret Keane President and CEO186 DISH Network Corporation W. Erik Carlson President and CEO187 Visa Inc. Alfred Kelly, Jr. CEO188 Nordstrom Inc. Blake Nordstrom Co-President189 INTL FCStone Inc. Sean O'Connor President and CEO190 WestRock Company Steve Voorhees CEO191 XPO Logistics, Inc. Bradley Jacobs CEO192 ARAMARK Corporation Eric Foss Chairman, President and CEO193 CBS Corporation Leslie Moonves Chairman and CEO194 AES Corporation, The Andrés Gluski President and CEO195 WellCare Health Plans Ken Burdick CEO196 FirstEnergy Corp. Charles Jones Jr. President and CEO197 Conagra Brands, Inc. Sean Connolly President and CEO198 SYNNEX Corporation Kevin Murai President and CEO199 CDW Corporation Thomas Richards Chairman and CEO200 Textron Inc. Scott Donnelly Chairman, President and CEO201 Waste Management James Fish Jr. President and CEO




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202 Illinois Tool Works E. Scott Santi Chairman and CEO203 Office Depot, Inc. Gerry Smith CEO204 Monsanto Company Hugh Grant Chairman and CEO

205 Cognizant Technology Solutions Corporation Francisco D'Souza CEO206 Texas Instruments Inc. Richard Templeton Chairman, President and CEO207 Lincoln National Corporation Dennis Glass President and CEO208 Newell Brands Inc. Michael Polk CEO209 Land O'Lakes Inc. Christopher Policinski President and CEO210 Marsh & McLennan Companies, Inc. Daniel Glaser President and CEO211 Ecolab Inc. Douglas Baker Jr. Chairman and CEO212 C.H. Robinson Worldwide, Inc. John Wiehoff Chairman and CEO213 LOEWS Corporation James Tisch President and CEO214 CBRE Group Inc. Robert Sulentic President and CEO215 Kinder Morgan Inc. Steven Kean President and CEO216 Kellogg Company Steven Cahillane President and CEO217 Western Digital Corporation Stephen Milligan CEO

218 Guardian Life Insurance Company of America Deanna Mulligan President and CEO

219 Ross Stores, Inc. Barbara Rentler CEO220 L Brands, Inc. Leslie Wexner Chairman and CEO221 J. C. Penney Company, Inc. Marvin Ellison Chairman and CEO222 Farmers Insurance Exchange Jeffrey Dailey CEO223 Reynolds American Inc. Ricardo Oberlander President and CEO224 Viacom Inc. Robert Bakish President and CEO225 Becton, Dickinson and Company Vincent Forlenza Chairman and CEO226 Micron Technology Inc. Sanjay Mehrotra President and CEO227 Principal Financial Group, Inc. Daniel Houston Chairman, President and CEO




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228 Arconic Inc. Charles Blankenship Jr. (effective January 15, 2018)

CEO

229 NRG Energy Inc. Mauricio Gutierrez President and CEO230 VF Corporation Steve Rendle Chairman, President and CEO231 Devon Energy Corporation David Hager President and CEO232 D.R. Horton Inc. David Auld President and CEO233 Bed Bath & Beyond Inc. Steven Temares CEO234 Consolidated Edison, Inc. John McAvoy Chairman and CEO235 Edison International Pedro Pizarro President and CEO236 Sherwin-Williams Company John Morikis Chairman, President and CEO237 NGL Energy Partners LP. Michael Krimbill CEO238 Dominion Resources Inc. Thomas Farrell II Chairman, President and CEO239 Ameriprise Financial Inc. James Cracchiolo Chairman and CEO240 Automatic Data Processing, Inc. (ADP) Carlos Rodriguez President and CEO241 Hilton Worldwide Christopher Nassetta President and CEO242 First Data Corporation Frank Bisignano Chairman and CEO243 Henry Schein Inc. Stanley Bergman Chairman and CEO244 Toys R Us Inc. David Brandon Chairman and CEO245 BB&T Corporation Kelly King Chairman and CEO246 Reinsurance Group of America, Inc. Anna Manning President and CEO247 Core-Mark Holding Company, Inc. Thomas Perkins CEO248 Biogen, Inc. Michel Vounatsos CEO249 Las Vegas Sands Corp. Sheldon Adelson Chairman and CEO250 Stanley Black & Decker, Inc. James Loree President and CEO251 Parker Hannifin Corporation Thomas Williams Chairman and CEO252 Stryker Corporation Kevin Lobo Chairman and CEO253 Estee Lauder Companies Inc. Fabrizio Freda President and CEO254 Celgene Corporation Mark Alles CEO




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255 BlackRock Inc. Laurence Fink Chairman and CEO256 Xcel Energy Inc. Benjamin Fowke, III Chairman, President and CEO257 CSX Corporation Jim Foote President and CEO258 Unum Group Richard McKenney President and CEO259 Jacobs Engineering Group Inc. Steven Demetriou Chairman, President and CEO260 Lennar Corporation Stuart Miller CEO261 Group 1 Automotive Inc. Earl Hesterberg President and CEO262 Leucadia National Corporation Richard Handler CEO263 Entergy Corporation Leo Denault Chairman and CEO264 PayPal Holdings, Inc. Daniel Schulman President and CEO265 Applied Materials, Inc. Gary Dickerson President and CEO266 Voya Financial, Inc. Rodney Martin, Jr. Chairman and CEO267 Mastercard Incorporated Ajay Banga President and CEO268 Priceline Group Inc. Glenn Fogel President and CEO269 Liberty Interactive Corporation Gregory Maffei President and CEO270 AutoZone Inc. William Rhodes III Chairman, President and CEO271 State Street Corporation Joseph Hooley III Chairman and CEO272 DTE Energy Company Gerard Anderson Chairman and CEO273 L3 Technologies Christopher Kubasik CEO274 HollyFrontier Corporation George Damiris President and CEO275 Praxair Inc. Steve Angel Chairman and CEO276 Universal Health Services, Inc. Alan Miller Founder, Chairman and CEO277 Discover Financial Services David Nelms Chairman and CEO278 Occidental Petroleum Corporation Vicki Hollub President and CEO279 US Steel Corporation David Burritt President and CEO280 Sempra Energy Company Debra Reed Chairman, President and CEO281 Baxter International Inc. José Almeida Chairman, President and CEO




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282 W.W. Grainger Inc. Donald Macpherson Chairman and CEO283 Autoliv, Inc. Jan Carlson Chairman, President and CEO284 Norfolk Southern Corporation James Squires Chairman, President and CEO285 Baker Hughes Inc. Lorenzo Simonelli Chairman, President and CEO

286 Ally Financial Inc. (Formerly known as GMAC Financial Services)

Jeffrey Brown CEO

287 Sonic Automotive Inc. Bryan Smith Co-Founder, President and CEO288 Owens & Minor Inc. Paul Phipps Chairman, President and CEO289 Huntsman Corporation Peter Huntsman Chairman, President and CEO

290 Laboratory Corporation of America Holdings David King Chairman, President and CEO291 Murphy USA R. Andrew Clyde President and CEO292 Advance Auto Parts Inc. Thomas Greco President and CEO293 Fidelity National Financial Inc. Raymond Quirk CEO294 Air Products and Chemicals Inc. Seifollah Ghasemi Chairman, President and CEO295 Hormel Foods Corporation James Snee Chairman, President and CEO296 Hertz Global Holdings, Inc. Kathryn Marinello President and CEO297 MGM Resorts International James Murren Chairman and CEO298 Corning Inc. Wendell Weeks Chairman and CEO299 Republic Services, Inc. Donald Slager President and CEO300 Alcoa Corporation Roy Harvey President and CEO301 Fidelity National Information Services Inc. Gary Norcross President and CEO302 Pacific Life Insurance Company James Morris Chairman, President and CEO303 SunTrust Banks Inc. William Rogers, Jr. Chairman and CEO304 LKQ Corporation, Inc. Dominick Zarcone President and CEO305 BorgWarner Inc. James Verrier President and CEO306 Ball Corporation John Hayes Chairman, President and CEO

307 CST Brands, Inc. CST Brands was acquired by Alimentation Couche-Tard in June 2017.




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308 Public Service Enterprise Group Inc. Ralph Izzo Chairman, President and CEO309 Eastman Chemical Company Mark Costa Chairman and CEO310 eBay Inc. Devin Wenig President and CEO311 Mohawk Industries Inc. Jeffrey Lorberbaum Chairman and CEO312 ONEOK Inc. Terry Spencer President and CEO313 Frontier Communications Corporation Daniel McCarthy President and CEO314 Netflix, Inc. Reed Hastings Founder and CEO315 American Family Insurance Group Jack Salzwedel Chairman and CEO316 Thrivent Financial for Lutherans Bradford Hewitt CEO317 Expedia, Inc. Mark Okerstrom President and CEO318 Lithia Motors Inc. Bryan DeBoer President and CEO319 Avis Budget Group Inc. Larry De Shon President and CEO320 Reliance Steel & Aluminum Company Gregg Mollins President and CEO

321 GameStop CorporationJ. Paul Raines (Raines is currently on medical leave, Daniel A. DeMatteo is currently the interim CEO of the company)

CEO

322 Tenneco Inc. Brian Kesseler CEO323 O'Reilly Automotive, Inc. Greg Henslee CEO324 Peter Kiewit Sons' Inc. Bruce E. Grewcock Chairman and CEO325 United Natural Foods Inc. Steven Spinner Chairman, President and CEO326 Salesforce.com Inc. Marc Benioff Chairman and CEO327 Boston Scientific Corporation Michael Mahoney Chairman and CEO328 Newmont Mining Corporation Gary Goldberg President and CEO329 Genworth Financial Inc. Thomas McInerney President and CEO330 Live Nation Entertainment, Inc. Michael Rapino President and CEO331 Veritiv Corporation Mary Laschinger Chairman and CEO332 News Corporation Robert Thomson CEO




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333 Crown Holdings, Inc. Timothy Donahue President and CEO334 Global Partners LP Eric Slifka President and CEO335 PVH Corp. Manny Chirico Chairman and CEO

336 Level 3 Communications Inc. Level 3 Communications was acquired by CenturyLink in November 2017.

337 Navistar International Corporation Troy Clarke Chairman, President and CEO338 Univar Inc. Stephen Newlin Chairman and CEO339 Campbell Soup Company Denise Morrison President and CEO340 Dick's Sporting Goods, Inc. Edward Stack Chairman and CEO341 Weyerhaeuser Company Doyle Simons President and CEO342 Mutual of Omaha Companies James Blackledge CEO343 Chesapeake Energy Corporation Robert Lawler President and CEO344 Anadarko Petroleum Corporation Robert Walker Chairman, President and CEO345 Interpublic Group of Companies Inc. Michael Roth Chairman and CEO346 J.M. Smucker Company Mark Smucker President and CEO347 Steel Dynamics Inc. Mark Millett President and CEO348 Foot Locker, Inc. Richard Johnson Chairman, President and CEO

349 Western Refining Inc. Western Refining was acquired by Tesoro in March 2017 and was rebranded as Andeavor.

350 SpartanNash Company Dave Staples President and CEO351 Dean Foods Company Ralph Scozzafava CEO352 Zimmer Biomet Holdings Bryan Hanson President and CEO353 Pulte Group Inc. Ryan Marshall President and CEO354 W. R. Berkley Corporation W. Robert Berkley, Jr. President and CEO355 Quanta Services Earl Austin, Jr. President, CEO and COO356 EOG Resources Inc. William Thomas Chairman and CEO357 Charles Schwab Corporation Walter Bettinger II President and CEO358 Eversource Energy James Judge Chairman, President and CEO




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359 Anixter International Inc. Robert Eck CEO360 Emcor Group Inc. Anthony Guzzi President and CEO361 Assurant Inc. Alan Colberg President and CEO362 CenterPoint Energy Scott Prochazka President and CEO363 Harris Corporation William Brown Chairman, President and CEO364 HD Supply Joseph DeAngelo Chairman and CEO365 PPL Corporation William Spence Chairman, President and CEO366 Quest Diagnostics Inc. Stephen Rusckowski Chairman, President and CEO367 Williams Companies Inc. Alan Armstrong President and CEO

368 WEC Energy GroupAllen Leverett (Allen Leverett is on medical leave and Gale Klappa acts as Interim CEO of the company.)

President and CEO

369 Hershey Company Michele Buck President and CEO370 AGCO Corporation Martin Richenhagen Chairman, President and CEO371 Polo Ralph Lauren Corporation Patrice Louvet President and CEO372 Masco Corporation Keith Allman President and CEO373 WESCO International Inc. John Engel Chairman, President and CEO374 LifePoint Health, Inc. William Carpenter III Chairman and CEO375 National Oilwell Varco Inc. Clay Williams Chairman, CEO and President376 Kindred Healthcare Inc. Benjamin Breier President and CEO377 Mosaic Company James O’Rourke President and CEO378 Alliance Data Systems Corporation Edward Heffernan President and CEO

379 Computer Sciences CorporationComputer Science Corporation merged with HP Enterprise Services in April 2017 to create DXC Technology.

380 Huntington Ingalls Industries, Inc. C. Michael Petters President and CEO381 Leidos, Inc. Roger Krone Chairman and CEO382 Erie Insurance Group Timothy NeCastro President and CEO




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383 Tesla Inc. Elon Musk Chairman, Product Architect and CEO384 Ascena Retail Group Inc. David Jaffe Chairman and CEO385 Darden Restaurants, Inc. Eugene Lee Jr. President and CEO386 Harman International Industries Inc. Dinesh Paliwal President and CEO387 NVIDIA Jen-Hsun Huang Founder, President and CEO388 R.R. Donnelley & Sons Company Daniel Knotts President and CEO389 Fifth Third Bancorp Gregory Carmichael President and CEO

390 Quintiles IMS Holdings, Inc. (Company name changed to IQVIA Holdings Inc.)

Ari Bousbib Chairman and CEO

391 Jones Lang LaSalle, IP, Inc. Christian Ulbrich CEO392 Dover Corporation Robert Livingston President and CEO393 Spirit AeroSystems, Inc. Thomas Gentile President and CEO394 Ryder System Inc. Robert Sanchez Chairman and CEO395 A-Mark Precious Metals, Inc. Gregory Roberts CEO396 Tractor Supply Company Gregory Sandfort CEO397 Sealed Air Corporation Edward Doheny II President and CEO398 Auto-Owners Insurance Group Jeffrey Tagsold President and CEO

399 Yum China Holdings Joey Wat (effective March 1, 2018)

CEO

400 Calpine Corporation John Hill President and CEO401 Owens-Illinois Inc. Andres Lopez CEO402 Targa Resources Corporation Joe Bob Perkins CEO403 JetBlue Airways Corporation Robin Hayes President and CEO404 Edward Jones James Weddle Managing Partner405 Franklin Resources Inc. Gregory Johnson Chairman and CEO406 Activision Blizzard Inc. Bobby Kotick CEO407 J.B. Hunt Transport Services Inc. John Roberts III President and CEO408 Constellation Brands Inc. Robert Sands President and CEO




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409 NCR Corporation William Nuti Chairman and CEO410 Asbury Automotive Group Craig Monaghan President and CEO

411 American Financial Group Inc. Carl Lindner III & Craig Lindner Co-CEO and Co-President

412 Discovery Communications, Inc. David Zaslav President and CEO413 Berry Global Group, Inc. Thomas Salmon CEO414 Sanmina Corporation Robert Eulau President and CEO415 CalAtlantic Group, Inc. Larry Nicholson President and CEO416 Dr Pepper Snapple Group Larry Young President and CEO417 Dillard's Inc. William Dillard II Chairman and CEO418 HRG Group, Inc. Joseph Steinberg Chairman and CEO419 CMS Energy Corporation Patricia Poppe President and CEO420 Graybar Electric Company Inc. Kathleen Mazzarella Chairman, President and CEO421 Builders FirstSource, Inc. Floyd Sherman CEO422 Yum! Brands, Inc. Greg Creed CEO423 Casey's General Stores, Inc. Terry Handley President and CEO424 Amphenol Corporation Richard Norwitt President and CEO425 Oshkosh Corporation Wilson Jones President and CEO426 iHeartMedia, Inc. Robert Pittman Chairman and CEO427 TreeHouse Foods Inc. Sam Reed Chairman, President and CEO428 Alleghany Corporation Weston Hicks President and CEO

429 Expeditors International of Washington, Inc. Jeffrey Musser President and CEO

430 Avery Dennison Corporation Mitchell Butier President and CEO431 Ameren Corporation Warner Baxter Chairman, President and CEO432 Hanesbrands Inc. Gerald Evans Jr. CEO433 Motorola Solutions, Inc. Gregory Brown Chairman and CEO

434 St. Jude Medical, Inc. St. Jude Medical was acquired by Abbott Laboratories in January 2017.




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435 Harley-Davidson Inc. Matt Levatich President and CEO436 Regions Financial Corporation Grayson Hall, Jr. Chairman and CEO437 IntercontinentalExchange Group, Inc. Jeffrey Sprecher Founder, Chairman and CEO438 Alaska Air Group Inc. Brad Tilden Chairman and CEO439 Old Republic International Corporation Aldo Zucaro Chairman and CEO440 Lam Research Corporation Martin Anstice President and CEO441 AK Steel Holding Corporation Roger Newport CEO442 Rockwell Automation Inc. Blake Moret Chairman, President and CEO443 Adobe Systems Inc. Shantanu Narayen Chairman, President and CEO

444 Avon Products Inc. Sheri McCoy (McCoy will step down in March 2018.)

CEO

445 Terex Corporation John Garrison, Jr. President and CEO446 NVR Inc. Paul Saville President and CEO447 Dana Incorporated James Kamsickas President and CEO448 Realogy Holdings Corp. Ryan Schneider CEO449 American Tower Corporation James Taiclet, Jr. Chairman, President and CEO450 Packaging Corporation of America Mark Kowlzan Chairman and CEO451 Citizens Financial Group, Inc. Bruce Van Saun Chairman and CEO452 United Rentals Inc. Michael Kneeland President and CEO453 Clorox Company Benno Dorer Chairman and CEO454 Genesis Healthcare, Inc. George Hager, Jr. CEO455 M&T Bank René Jones Chairman and CEO456 Ingredion Incorporated James Zallie President and CEO457 UGI Corporation John Walsh President and CEO458 Owens Corning Mike Thaman Chairman and CEO459 S&P Global Inc. Douglas Peterson President and CEO

460 Markel Corporation Thomas Gayner & Richard Whitt, III Co-CEO




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461 Wyndham Worldwide Corporation Stephen Holmes Chairman and CEO462 Arthur J. Gallagher & Co. Patrick Gallagher Jr. Chairman, President and CEO463 Burlington Stores, Inc. Thomas Kingsbury Chairman, President and CEO464 First American Financial Corporation Dennis Gilmore CEO465 Symantec Corporation Greg Clark CEO466 Patterson Companies, Inc. Mark Walchirk President and CEO467 Olin Corporation John Fischer Chairman, President and CEO468 NetApp George Kurian CEO469 Raymond James Financial Inc. Paul Reilly Chairman and CEO470 TravelCenters of America, LLC Andrew Rebholz CEO471 Fiserv Inc. Jeffery Yabuki President and CEO472 Host Hotels & Resorts Inc. James Risoleo President and CEO473 Insight Enterprises, Inc. Ken Lamneck President and CEO

474 Mattel Inc. Mary Margaret Georgiadis CEO475 AmTrust Financial Services, Inc. Barry Zyskind Chairman, President and CEO476 Cincinnati Financial Corporation Steven Johnston President and CEO477 Simon Property Group Inc. David Simon Chairman and CEO478 Western Union Company Hikmet Ersek President and CEO479 KeyCorp Beth Mooney Chairman and CEO480 Delek US Holdings, Inc. Ezra Uzi Yemin Chairman, President and CEO481 Booz Allen Hamilton Inc. Horacio Rozanski President and CEO482 Chemours Company Mark Vergnano President and CEO483 Western & Southern Financial Group John Barrett Chairman, President and CEO484 Celanese Corporation Mark Rohr Chairman and CEO485 Windstream Communications Anthony Thomas President and CEO486 Seaboard Corporation Steven Bresky Chairman, President and CEO487 Essendant, Inc. Ric Phillips President and CEO




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488 Apache Corporation John Christmann, IV President and CEO489 Airgas, Inc. Pascal Vinet CEO, Airgas and VP, Air Liquide490 Kelly Services Inc. George Corona President and CEO491 Liberty Media Corporation Gregory Maffei President and CEO492 Rockwell Collins Inc. Robert Ortberg Chairman, President and CEO493 Robert Half Harold Messmer, Jr. Chairman and CEO

494 CH2M HILL CH2M HILL was acquired by Jacobs Engineering in December 2017.

495 Big Lots Inc. David Campisi President and CEO496 Michaels Stores Inc. Carl Rubin Chairman and CEO497 Toll Brothers Inc. Douglas Yearley, Jr CEO

498 Yahoo! Inc. (Yahoo was acquired by Verizon Communication in June 2017.)

499 Vistra Energy Curtis Morgan President and CEO500 ABM Industries Inc. Scott Salmirs President and CEO




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Chief Executive Officer Profile

Edward H. (Ed) Bastian CEO, Delta Air Lines, Inc

Executive Summary

Bastian has served as Chief Executive Officer of Delta Air Lines since May 2016. Most recently he was President of the Company. Previously, he served as Executive Vice President and Chief Financial Officer of Delta Air Lines. He also served as Chief Restructuring Officer between 2005 and 2007, playing a crucial role in the airline’s swift and successful Chapter 11 reorganization. Bastian joined Delta back in 1998 as Vice President of Finance and Controller and was promoted to Senior Vice President in 2000. He left Delta in early 2005 to become Senior Vice President and Chief Financial Officer of Acuity Brands and returned back in July 2005. Prior to that, he was employed by PepsiCo, serving as Vice President of Finance for Pepsi Cola International, Vice President of Business Processes reengineering for Frito-Lay and Vice President of Finance and Controller for Frito-Lay International. Earlier in his career, he was a partner in the New York audit

Office Address

1030 Delta Blvd.Atlanta, GA, 30320-6001

(p) 404-715-2600

(e) [email protected]

Personal Interests

• Running • Marathons • Skiing • Golf

practice of Price Waterhouse specializing in the entertainment, advertising and manufacturing sectors. He also served as the strategic planning partner for Price Waterhouse’s New York Region.

Personal Attributes and Interests

•Bastian grew up in upstate New York as the oldest of nine kids. His dad was a dentist who practiced his craft in a room inside their house. His mom was a hygienist who worked for him in the house. He said, “It was always fast-paced with nine kids running around. My father insisted on quiet, so there was an incentive to be out of the house. You learn to be independent. My parents set high expectations, which had something to do with my internal drive.”

Copyright 2018 Boardroom Insiders www.boardroominsiders.com 21


• In an interview with AJC.com in September 2014, Bastian said, “I was always good in math in school. I found myself taking accounting classes in college. They turned out to be a great entry vehicle into the business world. Accounting is the language of business. If you have a good understanding of how the numbers come together, it allows you to look across a wider business span. You can grow substantially in your career.”

•Commenting on the lesson he learned while at PepsiCo, he said, “The importance of making quick, timely decisions. That way, you’re not putting a whole lot of pressure on any one decision. If you defer making a decision until it grows into a big issue, then you have a much greater risk. But if you make a lot of decisions quickly, your batting average improves. Also, you have to make fact-based decisions, not emotionally based ones.”

•In 2008 he received an honorary degree from St. Bonaventure University.

•He and his wife, Anna, have a heart for justice issues and have started the Bastian Center for the Study of Human Trafficking at Indiana Wesleyan University.

•He used to be a member of the board of directors for Habitat for Humanity International

•In 2012 the couple donated $250,000 to St. Bonaventure University’s School of Business Campaign. Upon being named CEO in 2016, he recalled, "When I came back to the company in 2005 we were at our absolute darkest days. That was pretty frightening. We weren’t quite certain we were going to make it – in fact, a lot of people were counting us out. But the opportunity was there to rally the team, to rally the Delta culture and to put the structure and the tools in place to make our people successful. It was that combination that was the secret sauce that allowed us to turn things around...Whenever I talk about those times I let everyone know that I continue to wear those scars, and I don’t want to forget. I won’t ever forget. I remember what it took to get this thing turned around, and I will never let this company get into that kind of jeopardy again.”

•When asked to describe his leadership style he said, "collaborative. I like to listen. We’ve got a lot of smart people around the company, and I like to learn from them. I consider myself a learner. At the same time I also like to get decisions taken quickly. I’ve learned that you can’t study a decision too long before you make it. I always want to make sure I hear what is going on. This is a massive enterprise, we’ve got a lot of important moving pieces that interact one with the next. Getting feedback, getting all the points of view that are on the table, but then

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•acting decisively and quickly, moving with speed; that’s what you’re going to

•About outgoing CEO Richard Anderson, Bastian said, "Richard is a friend; he’s a brother. I’ve lived with him, I’ve spent more time with Richard than his wife, unfortunately. But it’s been good, we have a bond together. You have that bond any time you’ve gone through a battle together, because that’s what it’s been it’s been, a battle to get this company to where it’s at today. A lot of people tried to knock us off – takeover attempts, financial hedge funds, foreign government-owned subsidized carriers trying to take our markets –we’ve run the gamut of people who have come after us. We’ve been very fortunate and blessed to come out ahead on those battles, but there are going to be more wars to fight and Richard has got the team prepared to go in."

•He said, "We have a home in West Palm Beach, Fla., and when I can get down there for the weekend it’s a great escape, it puts me in a different environment. It gets my head cleared. I love to be active – most people know I ran the marathon in New York last year. That was an undertaking I did, not really to do the running but to put myself in a position that I was uncomfortable in. I learned a lot about willpower and what I can endure. I had a great time doing that and learned more about myself doing that marathon than most other things. I also love to ski and golf and to be around good friends. I love to be around my four children and my wife, Anna. We have a pretty active life and I enjoy spending it with my family."

•

Current Focus

•How Tech Will Change Flying: Over the past 18 months, Bastian has worked to maintain Delta's profitability while investing heavily in new aircraft and technology, Business Insider reported in a December 2017 article. The author cited Delta's computer outage issues as a plague to the industry. According to Bastian, one of the major issues behind outages is the archaic technology platforms that power the airline industry. The systems are still around because airlines simply did not have the money to invest in new technology. After all, the article said, the years following 9/11 and the financial crisis were not kind to the airlines. "Many of us went through a Chapter 11 bankruptcy and restructuring," Bastian said. "The only money we had to spend on technology was just to keep the lights on." "It was all about 'break' 'fix' which means if something breaks you fix it. There was no innovation," he added. Bastian called the 10-year period after 9/11 a "lost decade where (Delta) was under-invested in a lot of areas with technology probably being the largest." When Delta finally started making money again, there were much more pressing issues that required funds ahead of the computer systems. We

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•had a number of things we had to invest in and the most important thing was our people," Bastian said. "People had taken pay cuts. There were job losses and we needed to restore some of their faith in our company." He said the overall pay is up 80% since 2008. "Our people get the first fruits, and then we had to invest in airplanes, airport experience, and maintenance, so technology tended to lag in that cycle," he added. Now, it's just a matter of having enough personnel and bandwidth to get to all of the projects and upgrades the company wants to make, Bastian said. Over the year 2017, Delta built a new data center to shore up stability issues within its computer network, while simultaneously launching experimental projects featuring biometrics and facial recognition technology at airport terminals. With resources in hand, Delta has the opportunity to do some incredible things in terms of technology beyond just reinforcing its data centers and computer networks. Some airlines see technology as a potential money maker by turning their planes into flying e-commerce machines with hundreds of captive customers. Bastian said he isn’t' interested in going down that route. Instead, he wants tech to help Delta better understand and interact with its customers. In turn, improving the flying experience and strengthening Delta's core business. "I've told our people that next to them, technology has to be our competitive advantage," Bastian said. "We are in the business of building relationships and our technology allows us to build intimate relationships with 180 million customers a year and you can only do that through technology." Bastian's big technology goal in 2018 is what he calls "building a single view of the customer." That means unifying all of Delta's various customer databases to create a more holistic view of and a better understanding of the people who fly with Delta. "The real opportunity for us is to get a better view of who you are so that we can better serve you," he said. "We can get you what you need before you even realize you need it and be able to better take care of your needs not just from a sales standpoint, but more importantly, from an experience standpoint."

•Jet Deal with Airbus: In December 2017, Delta Air announced an order for 100 Airbus A321neo jets with an option for 100 more, USA Today reported. Delta said the new planes, which will be powered by Pratt & Whitney engines, will begin arriving to the airline in 2020 with deliveries continuing through 2023. The deal would be worth up to $12.7 billion at list prices. “This is the right transaction at the right time for our customers, our employees and our shareholders,” Bastian said. “Delta, Airbus and Pratt & Whitney share the same commitment to safety, efficiency, innovation and continuously improving the customer experience.” The new 197-seat airliner is part of a strategy to offer bigger single-aisle airplanes on many domestic routes and shorter international flights. Delta said the airplanes will consume 40% less fuel per passenger than the 1980s-era McDonnell Douglas MD-88s that

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• they will replace. Delta will configure its A321neos with 197 seats. The layout will include 20 first-class seats and 30 extra-legroom coach seats, which the airline brands as “Delta Comfort+.” The remaining 147 seats will be standard coach seats. Passengers flying on the new jets will have access to on-demand in-flight entertainment and satellite- based 2Ku in-flight Wi-Fi. Power ports will be available at every seat and Delta said the cabins on the A321neos will feature “expansive, 25% -larger bookshelf-style overhead bins and full spectrum LED cabin lighting.” Delta also said it would become a major maintenance provider for the Pratt & Whitney engines powering the aircraft. That opens up a new revenue stream for Delta’s TechOps unit, which serves other airlines in addition to Delta. Pratt, a unit of United Technologies, has committed to use TechOps for more than 5,000 engine repairs and overhauls. That helps create a $15 billion sales opportunity in the long term, Bastian said.

•New Terminal at LaGuardia Airport: In August 2017, Delta Air Lines broke ground on a $4 billion terminal facility at the new LaGuardia Airport, reported Business Insider. The new LaGuardia will be nation's first brand new airport to open for business since Denver International in 1995. Delta will contribute $3.4 billion towards the facility while the Port Authority of New York and New Jersey will kick in $600 million. The Delta facility is just one portion of the $8 billion rebuilding of LaGuardia. Under the new plan, LaGuardia Airport will be unified under one roof instead of the current layout which features multiple terminal buildings. Delta will occupy the eastern end of the new terminal building while American, United, JetBlue, Southwest, and Air Canada will operate from the western end, which has been under construction since summer 2016. "We know the new LaGuardia is one that New Yorkers will be proud to call their hometown airport," Bastian said. "And we are confident that this investment will further cement Delta as the No. 1 airline in New York, with the best customer service and experience on the ground as well as in the air."

•Four Key Themes: In July 2017, Bastian told analysts, “Our financial path forward focuses on four key themes, first, delivering top-line and unit revenue growth, we’ll continue to invest in our network, our product and our partnerships for the future. That’s what drives our revenue and Brand Premium, as well as strong customer loyalty to create a durable top-line. Second, is maintaining measured and disciplined capacity growth. Strong financially healthy companies grow and we believe keeping our capacity at or below GDP over time is the appropriate level to ensure we can deliver consistent net revenue growth. This should allow us to balance capital investment, supply, and demand, and ensure the momentum in the business continues. Third, is driving cost productivity to keep our non-fuel cost growth below 2% over the long-term. This allows the bulk of the benefits of our commercial initiatives to fall to the bottom

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• line, so we can deliver on the margin and cash flow targets. And, finally, being disciplined about our capital allocation, our goal is to invest roughly half of our operating cash flow back into the business, while the other half being put towards achieving our balance sheet goals and targeted returns to our owners.”

•Initiatives: President Glen Hauenstein told analysts in July 2017, “...as we think about what’s going to drive our commercial performance going forward, I break our initiatives into three broad categories.

• First, creating a more global and efficient network, making sure we not only have the right overall level of capacity but also we’re putting the right number of seats in the right aircraft at the places. Our domestic growth is being driven by a multiyear up-gauging initiative, which is producing over 70% of our incremental seats this year. In 2017, we will continue to add more A321s and 737-900’s to replace older narrow-bodies and take out additional 50 seat regional jets. With larger aircraft, we can offer more Premium product, supporting our revenue strategy, while being more cost-efficient. Internationally, we’re focused on reorienting our network around our partners’ hubs. In Latin, we’re moving quickly to implement our JV with Aeromexico, optimizing our schedules to maximize connecting opportunities for customers via hubs in Mexico City and Monterey. In the Pacific, between the Korean joint venture and our strong alliance with China Eastern, we have two partners with leading Asia hubs in Seoul and Shanghai, and soon we’ll be adding a hub in Beijing. The combination of these partners in our wide-body fleet initiatives will allow us to reduce our alliance on Tokyo-Narita and enhance our profitability in the Pacific moving forward. In Transatlantic almost 60% of our capacity this quarter was deployed in partner hubs where efficiency and connectivity drive superior margins. We are also focused on increasing seasonal flying to better align capacity with demand and to that end, we added five new seasonal routes for this summer and are encouraged by the solid margins we are producing.

•The second broad group of initiatives is focused on providing an innovative customer experience, making sure that we’re investing in products and services our customers value. This along with industry-leading reliability and the best people in the industry is what drives higher net promoter scores and ultimately leads to sustained revenue premiums. On board, we’re investing in reliable high-speed Wi-Fi, upgraded interiors, in-seat entertainment and improve food and snacks. In our terminals, we have multiple projects across our system to bring the airport of the future to our customers today. And we continue to lead the industry on innovative customer solutions like RFID bag checking, biometric self-service bag drop kiosks and biometric boarding passes. We are



• focused on continuing to make our customers’ flying experience better. •Finally, the third category is giving our customers more choice through better

segmentation. Branded Fares drove 40% of the improvement in passenger revenues this quarter, as we expand it into more markets, improved our distribution and made products easier to buy. We’re adding more flexibility for customers to upgrade to Comfort+ and first class with both cash and mild options post-purchase. We remain in the early stages of marking the value of segmentation and with 200 million customers a year, you only need small improvements in this category to drive material top-line revenue growth. When we combine the building blocks we have in place across our network with the unmatched style and service of the 80,000 Delta people worldwide, we are confident we can execute on our commercial initiatives. This will drive value for our customers and our shareholders, not only in the back half of 2017 but into the future.”

•Joint Venture Pact with Korean Air: In June 2017, Delta Air Lines and Korean Air signed a joint venture agreement, beginning the process of coordinating services across the Pacific, reported Flight Global. The agreement will allow the SkyTeam members to coordinate schedules and pricing, jointly sell and market flights, and share revenues and costs between South Korea and the USA. "Today's relationship will allow our two companies to fully integrate from a customer standpoint," said Bastian. Delta passengers will have access to 80 destinations in Asia beyond Korean Air's Seoul Incheon hub under the partnership, he said. China, however, will not be included in the joint venture, he said. He added that it does not impact Delta's relationship with China Eastern Airlines. The accord will allow Delta and Korean Air to more effectively compete with the immunized partnerships between American Airlines and Japan Airlines, and United Airlines and All Nippon Airways. Expansion may be in the cards for Delta and Korean Air down the road. Delta could add new service to Seoul Incheon in the future, however, this would likely occur once the immunized partnership is implemented, Bastian said. The Delta-Korean Air joint venture is subject to regulatory approval in both South Korea and the USA. While the airlines have antitrust immunity in the USA, they need to update the approval with US regulators, said Bastian.

•Improve Performance in Transatlantic: In April 2017, President Glen Hauenstein told analysts, “...We are offsetting some of the pressure from industry capacity and currency with a strategy of leveraging our strong joint venture positions in Europe and growing U.S. point of sale volumes. While we expect that it will take slightly longer to achieve positive RASM in the Transatlantic, this entity continues to drive strong margins and cash flows for our owners. Long-term, our plan to drive improved performance in the Transatlantic starts with more

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• seasonal flying that better aligns our capacity with demand. Next, we will build on an improved cost structure by up-gauging our fleet as we retire our oldest 767 aircraft, which starts in summer 2017 and replace them with more efficient A330s. We will also continue to innovate with new products and services like Delta One suites, Comfort, Premium Select and Basic Economy. And we will take delivery of new aircraft using new seating configurations to ensure we have the right mix of premium and economy seats in these markets. This platform we believe will allow us to compete effectively with the growth of the low-cost carriers across the Atlantic.”

•Hiring: Delta Air Lines plans to hire as many as 25,000 workers over the next five years, according to a February 2017 ABCNews article. Following a meeting with President Donald Trump, Bastian said that the company is growing its ranks as it expands and upgrades its hubs at several of the nation's airports. The 25,000 figure includes a combination of growth and backfilling attrition. Likely referring to competition from Middle East carriers, who receive subsidies from their governments, Bastian said the hiring could be contingent on the support of the government in establishing “a level playing field.”

•Trump Bump: In January 2017, Bastian told CNBC that increased consumer confidence since Donald Trump's election can be quantified in the carrier's bottom line. Bastian said on "Squawk Box" there are actually pennies in the airline's earnings that can be attributed to the increase in how Americans are feeling about the economy since Election Day. "There was no question post the election that we saw an improvement," he said. "You see in the marketplace. You see it in some optimism with respect to starting to get things done in Washington. We saw it in our results." Lower airfares also started to stabilize during the quarter, Bastian added. "The outlook for '17 is looking good." Bastian also said he's "optimistic" that the new Trump administration will address what U.S. airlines see as unfair competition from state- subsidized Mideast carriers, resulting in distortions in the international marketplace. "Our new president- elect ran on a campaign of protecting U.S. jobs and enforcing U.S. trade treaties," the Delta CEO said. "We don't think there's a more important industry that has been violated with respect to trade treaties, and the potential loss of jobs."

• Sustainability and Durability: In January 2017, Bastian told analysts, "The major theme at our Investor Day last month was the sustainability and durability of our business. And with fuel and labor costs rising, we must grow unit revenues if we were to sustain our margins. So we are pleased to have seen our fourth quarter unit revenues come in better than not only our

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•our original guidance but also better than the guidance we gave in mid-December. While it's taken longer than we wanted to get here, we are cautiously optimistic that the revenue environment finally appears to have turned the corner and after a flat RASM in the month of December, we expect unit revenues to turn positive for the first quarter. That said, we are going to remain conservative with our capacity until we see two things. In the short term, we will need to see a further firming of current revenue trends. And over the medium to longer term, we will keep our capacity in check until we are achieving our 17% to 19% operating margin target because as we also said at Investor Day, 2017 is going to be a bit of a transition year. While revenues are on a better trajectory, we expect margins will decline 100 to 200 basis points year-on-year in 2017, given the current forward curve and the expense of our labor cost reset. However, we expect the margin pressure to peak in the March quarter and by the back half of this year, we would be in a position to expand margins as our unit revenue base improves. This should be a very good setup for 2018 and beyond. So as we look ahead, I am optimistic. By executing flawlessly against our core principles, we are confident that we are the right path to return to an improving margin trajectory later in the year...we will continue to be America's best-run airline focusing on producing the best operation every single day for our customers. Next, we will continue to strengthen our brand, improving our product and service in the eyes of our customers and generating a sustainable revenue premium versus our competition. We will also expand our global reach through equity stakes, joint ventures and partnerships around the world. I am looking forward to completing our Aeromexico tender offer in the first half of the year. Finally, we will maintain our solid foundation with cost and capital discipline, making sure that every dollar we spend is put to good use without burdening the business with high leverage."

Key Challenges

•Seeking Repayment: Bastian said he found it "shocking" that it took nearly 12 hours to get the power back on at Hartsfield-Jackson International Airport--and he plans to seek compensation for his company's lost revenue, The Atlanta Journal-Constitution reported in December 2017. “It was a very difficult experience. And it was shocking, candidly, that it took so long to get the power back on,” he said. “I know they worked hard to deliver, but to be out of power for almost 12 hours is unbelievable.” During an interview, Bastian said: "We will certainly be seeking the opportunity to have a conversation, and then seek reimbursement....I don't know whose responsibility it is between the airport and Georgia Power, but we're going to have conversations with both of them." He said Delta may have lost between $25 million and $50 million in revenue as a result of the outage. That does not include additional costs incurred by Delta, which canceled 1,400 flights and is reimbursing passengers for hotel stays.


•"We have a lot of people at the start of the business week that didn't take their trips" because of the outage, he said. A spokeswoman for Atlanta Mayor Kasim Reed’s office responded: “We look forward to collaborating with our partners, including Delta Airlines, to address Sunday’s outage and identify measures to prevent future incidents.” Amid criticism that trickled out from the city and the airport as the power outage progressed, Bastian also emphasized the importance of communication. The airline suffered through its own debacles leading to thousands of flight cancellations, including in the wake of a thunderstorm early in 2017 and after a computer system outage last year. “Having been there myself in a crisis, the most important thing is to stay visible, to let people know what you know, even if you don’t have all the answers — and to make certain you take responsibility,” Bastian said. “We’ll work aggressively on whatever fixes need to be installed to make sure it doesn’t happen again.” During a meltdown of Delta's operations in April, Delta came under fire. Bastian was in Augusta for an event at the Masters Golf Tournament, then flew to his Florida residence. In the wake of the Atlanta airport's power outage, Bastian said he was concerned about the impact on the airline's passengers, employees, and reputation. "Certainly the impact on our customers and our people and our brand was not good," Bastian said. He said the airline was not able to tell its customers how long it might take to get the power back on "other than what Georgia Power was telling us--because we didn't have responsibility for it." Delta is also pushing for more information about the cause of the incident, including what backups failed. Bastian said when he talked to Georgia Power the day after the power outage, "they still didn't have all the answers." "I think we need to have a full postmortem as to what happened," Bastian said. "We haven't had the chance yet to sit down and fully understand what everyone could have done better." He said he plans to meet with Atlanta Mayor-elect Keisha Lance Bottoms on the matter after she officially takes office. "Certainly we'll be looking to meet with our new mayor early in January to be able to take her through that discussion," he said. Georgia Power CEO Paul Bowers committed to Delta to have a backup in place for the power system at the airport, he added. “I told Paul that we need to make certain that we learn from this, that we never experience this either here in Atlanta or any of the other big airports,” Bastian said.

•Epic Meltdown: "Spring break for hundreds of thousands of Delta Air Lines passengers was disrupted by thunderstorms in Atlanta that led to an epic meltdown for the usually reliable airline, according to a May 2017 WSJ article. "At the root of 4,000 canceled flights: telephone busy signals. An internal investigation into the April failure found the biggest problem was that Delta’s 13,000 pilots and 20,000 flight attendants calling in for new assignments couldn’t get through to the people in Atlanta on the front lines of rebuilding an airline schedule. Though puzzling in the age of instant digital communications, it turns out employees were dependent


•on dialing and circuits were overloaded. Computers told gate agents rescheduled crews would be there; customers waited at gates for hours. Then flights would end up canceled for lack of a crew member lost in Delta’s communications fiasco, unaware of the assignment. A recovery that should have taken the airline a day or two stretched into the following week. In Atlanta, flights were canceled well after midnight, after underground airport trains had shut down that forced dazed vacationers to walk more than a mile. 'Our infrastructure was overwhelmed,' COO Gil West said. 'We know we can’t control the weather, but we definitely own the recovery.' Delta said it is ready to handle summer crowds and storms and is already making changes in its operation based on findings from April’s mess. Thunderstorms are more difficult for airlines to handle than blizzards or hurricanes because their timing and location are hard to predict. The concern for travelers is whether bigger consolidated airlines are now less nimble and more complex, and thus more prone to major disruption from routine storms. Delta said there was nothing routine about the triple whammy of storms it weathered the first week of April. The company said its crew- tracking system had handled the load in the past, but this time found its limits. Atlanta is the thick trunk on Delta’s flight-schedule tree. About 60% of Delta’s 1,250 airplanes go through Atlanta each day. It’s the world’s largest airport in both passengers and flights. Trouble in Atlanta cascades world-wide. Delta says it, and Atlanta, aren’t too big to handle storms. But the company has learned where it needs to spend on more capacity. Delta created a task force of nine different work groups to autopsy the meltdown. West and CEO Ed Bastian sent a memo to employees with results of the task force investigation and changes that were being made. 'Thanks for pulling Delta out of the ditch,' the memo said. They noted that one problem was that many positions were short-staffed for holiday crowds because so many Delta employees had themselves taken spring-break vacation. They promised to boost spring-break staffing levels in the future. Changes are already happening, West said. The older crew-tracking communications system, which has been previously expanded to allow for electronic communications in routine rescheduling situation, will be expanded. Delta thinks it has found better ways to anticipate thunderstorms. In addition, it will make adjustments to add more buffer to crew schedules to absorb delays before they hit mandatory rest requirements. And West said that Delta had already started to keep more crews together with the same plane all day, and will now do that more. This can minimize disruption. If a plane, pilots and flight attendants are all scheduled to reshuffle to different flights, a single delay can impact three other flights. The company will also double the size of the crew-tracking team and add phone lines for them by June 2017. And by the end of August 2017 executives hope to have a system to send crews information about their trips electronically. 'We found a limit to our operation and we’ve learned from it,' West said. West said that Delta’s crew-tracking system, which he said is old but has received a 50% capacity improvement over the past year, can send automated voicemails or emails to crews


• in typical storm recovery situations. But this time there were too many questions that required phone calls, such as queries about particular assignments or lack of assignment. When crew members called in, they got busy signals. Part of the problem was too few people to answer calls. The Atlanta-based team rescheduling crews is kept to a few people normally, so there aren’t too many people giving out conflicting instructions. Now Delta has decided to add more full-time people to that job and train others who could be pulled in from other duty in a severe weather situation. In the future, communications will include mobile phones. Delta has also decided to install hotlines in crew lounges and hub-airport offices to link pilots and flight attendants with crew scheduling officials in the operations center."

Biographical Highlights

•Born c. 1958•Bastian graduated with a bachelor's degree in business administration from St. Bonaventure

University in 1979.•He is a Certified Public Accountant•He was a Partner in the New York audit practice of Price Waterhouse specializing in the

entertainment, advertising and manufacturing sectors. He also served as the strategic planning partner for Price Waterhouse’s New York Region.

•PepsiCo Inc.- VP, Finance and Controller, Frito-Lay International- VP, Business Processes reengineering, Frito-Lay- VP, Finance, Pepsi Cola International

•He joined Delta Air Lines in 1998 and held the following positions:- VP, Finance and Controller (1998-2000)- SVP, Finance and Controller (200-2005)

•SVP and CFO, Acuity Brands, Inc. (June 2005-July 2005)•He rejoined Delta Air Lines in 2005, and has since held the following positions:

- EVP and CFO (2005-2007)- Chief Restructuring Officer (2005-2007)- President and CFO (2007-2008)- CEO, Northwest Airlines (2008-2009)- President (2008-2016)- CEO (2016-Present)- Member, Board of Directors (2010-Present)

•He played a pivotal role in finalizing Delta’s acquisition of Northwest Airlines in 2008 and managing the airlines’ successful integration.

•He lives in the Atlanta area with his wife, Anna, and their four children.


Other Boards and Organizations

•Member, Board of Trustees, Woodruff Arts Center•Member, Board of Directors, Virgin Atlantic Airways Ltd. •Member, Board of Directors, EQUIP Leadership, Inc.•Member, Board of Directors, Delta Flight Museum (2010-Present)•Member, Board of Directors, Group Aeromexico S.A.B. de C.V. (2012-Present)•Member, Board of Directors, GOL Linhas Aereas Inteligentes (20012-Present)


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Fortune 500 CEO List 2018 PDF Download - HubSpot

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