FAMILY TREE - CAI-NJ

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Community TrendsCommunity Associations InstituteNew Jersey Chapter February 2012

FAMILY TREE

Veterans Park, Hamilton, NJ

InsIde:UPRooTINg RULEs Multi-Generational Families Page 6

sHAkINg LIkE A LEAF Recovering our Trees 2

BRANCHINg oUT Top 10 Tips from the experts Page 20

...and more!

On the Cover...

2 • Community Trends® February 2012

President’s Corner

Cyndy A. Pirrera, CMCA, AMSSignature Property Group Inc., AAMC2012 CAI-NJ President

2012 COMMITTEES & WORK GROUPS

On a crisp February morning in Veteran’s Park you hear only the sound of a jogger run-ning down the path surrounded by leafless towering trees. The 350-acre park is housed

entirely by Hamilton Township. For the nature lover, Veteran’s Park offers multiple trees and benches overlooking the lake which is visited by many types of migrating water fowl. The sound of laughter echo’s throughout the woods as children play on the swings, skateboarders scrape the ramp in the skate park and adults cheering as a goal was scored on the recreation fields. Whether you run in the morning, play in the afternoons or watch the sun go down behind the woods, Veteran’s Park has something for everyone.

Photo by: Robin Micallef, CAI-NJ Event Coordinator

EdItorIAl CommIttEEJonathan Katz, Esq. – ChairConnie Luongo – Vice ChairMichelle CastiglioneMartin Crevina, Esq.Peter Cipparolo, Esq. Michael Flippin, CMCA, AMSEdward Guttenplan, CPAChip HoeverRichard Linderman, Esq.Samuel McNulty, Esq.Alan Milstein

Board Liaisons: Michael Karpoff, Esq., CCAL Fran McGovern, Esq.

Staff Coordinator: Robin Micallef

lEgIslAtIvE ACtIoN CommIttEEThomas Martin, Esq. — ChairJames Magid, CMCA, PCAM — Vice ChairJean BestafkaA. Christopher Florio, Esq.Eric F. Frizzell, Esq.Jules C. Frankel, CPAGeorge Greatrex, Esq.Bruce GuntherSue Howe, CMCA, AMS, PCAMSteven KaplanChristine Li, Esq.Jennifer Loheac, Esq.Douglas MartinKaren J. Mesler, CMCA, PCAMJacob Ort, CMCA, AMSRonald L. Perl, Esq., CCALMichael Pesce, PCAMCaroline Record, Esq.Dawn Ruggiero, CMCA, AMSAudrey Wisotsky, Esq.

Board LiasonsJack McGrathMary Faith Nugiel, CPM, AMSCyndy Pirrera, CMCA, AMS

Staff Coordinator Lisa Hibbs

mANAgErs CommIttEELauren Radsniak, CMCA, AMS – ChairAlfred Ojejinmi, CPM, FRICS, AMS, PCAM – Vice ChairJane E. Balmer, CMCA, PCAMWalter Broome, CMCA, AMSElizabeth A. Comando, CMCA, PCAMThomas Curry, CMCA, AMS, PCAMGraciela FlorimonTejas Kadia, CMCA, AMSGlen Kassis, CMCA, AMSLori A. Kenyon, CMCA, PCAMGlen A. Masullo, CMCA, PCAMBrian O’Gibney, CMCA, AMSKerri Stimpson, CMCA, AMS

Board Liaisons: Stephen Block Denise Lindsey, CMCA, AMS, PCAM Nina Stanton

Staff Coordinator: Kyle Hammerschmidt

mEmbErshIp CommIttEEDean Catanzarite – ChairJoseph Chorba, CPA – Vice ChairElysa Bergenfeld, Esq.Mitchell Frumkin, RSKeith GilibertiHank JohnsKatie MilanoMarie D. Mirra, CPA Ceaser MistrettaJames M. RademacherLawrence N. Sauer, CPM, CMCA, PCAMHerman ShaugerMark Wetter, Esq.

Board Liaison: Marie D. Mirra, CPA Gabriel Vitale

Staff Coordinator: Lisa Hibbs

AwArds dINNEr CommIttEEMary Kusen — LeaderSamuel J. deTuro, Jr.Rosa HernandezLirelle KleinSteven J. Morris, PE, RSZain Naqvi, Esq.Debbie Pasquariello, CIC, CIRMS


sprINg brEAk work groupDrew DiSessa — LeaderBill CowleyGary GleitmanNick HaralambopoulousTed Judah, ARMStephanie LampfPeter Shine


EduCAtIoN progrAm I work groupHarriet Schwarzber, CMCA, AMS — LeaderJoe ButeauKevin FoleyKathy HerityDaniel T. Kopec, Esq.Nicole MaliseJason SponzilliJared Tunnell

Staff CoordinatorAngela Kavanaugh

CoNfErENCE thEmE & logo work groupCheryl Rhine — LeaderJennifer BrickDan CiarciaBrandon FemiaBrittany Fedum, CPAToni Licciardi

Staff Coordinator: Angela Kavanaugh

Well, here we are in the month of February and in all likelihood, the ‘tree’ has been down for a while,

the ornaments and decorations have been carefully stored away for another year, and the Menorah’s long been extinguished and back in the curio cabinet.

I’ll bet you’ve enjoyed getting and giv-ing some really great gifts, spent time with your family, and partied with your friends. You’ve feasted on all kinds of delectable holiday treats — maybe even the fruitcake — hopefully without breaking any teeth! You’ve rung in the New Year with a bottle of the ‘bubbly’, and are probably avoiding the bathroom scale at all costs. And by now, if you’re like the rest of us mere mortals, you’ve more than likely broken most — if not all — of your New Years resolutions as well. Fun times!

So now, as we face a ‘new dawn’ after reflect-ing upon the recent memory of ‘good fun’ and ‘holiday cheer’, and with our feet firmly plant-ed in this, the second month of 2012, it’s time to ‘take stock’ and look ahead to the future. The time is now for finding our ‘path’, the path that leads CAI-NJ to the new heights that await us all in the coming months.

I am an optimist by nature and can tell you that I am very excited, because I know in my heart that this New Year has many great and wonderful things in store, more than any of us could have ever previously imagined, and the ‘path’ that I just spoke of, the path that will ultimately get us there, will be discov-ered and walked upon through the pursuit of education.

So, what role then should education play in 2012 for CAI-NJ? Well, to my mind the answer is rather simple. A very ‘important’ one! And if you continue to read on I promise that I will explain why I feel so pas-sionately about the importance of education and how it ties in with, and will ultimately benefit, CAI-NJ.

At this point I’d like to quote for you something said by two individuals from the 18th century, one with whom I am sure you are well acquainted, and the other perhaps not so much. In either case, they are both great thinkers whose words - I believe - cut right to the ‘heart and soul’ of the matter at hand.

They both manage to do this with simple words of great importance and vast sig-nificance. Words that if taken to heart will

ConTinues on page 48

“So, what role then

should education

play in 2012 for

CAI-NJ?”

The New Jersey Chapter extends their appreciation to the Platinum and Platinum PLUS Sponsors. The funds raised from these Sponsorship Programs help defray some of the costs of the Chapter’s membership

services and educational programs.

CAI-NJ thANks our 2012 plAtINum plus

spoNsors

ContentsIn Every IssuePresident’s Corner ..........................................2Legislative Update ..........................................3Chapter Trends ...............................................5CAI-NJ Upcoming Events .........................19New Members ..............................................25Recruiter Club ..............................................25

FeaturesMultigenerational Living in a Condominium Association .........................6

Recovering our Trees from the Disasters of 2011 ........................................12

Top Ten Tips from the Experts .................20

ExtrasCommunity Trends® Author Guidelines ...38Mortgage Matters .........................................46Management Trends .....................................40National Trends ............................................42Q&A ..............................................................53

Accent Group

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ADP Barlow Insurance

Amco Pest Services

Becht Engineering

BHB Insurance Services

Brown & Brown Insurance

C & L Sweeper & Pavement Maintance

Capital One Bank

Cowleys Termite & Pest Services

Cutolo Law Firm, LLC

Doyle Brothers Contracting

Falcon Engineering

FWH Associates, P.A.

Hillcrest Paving & Excavating

Hill Wallack LLP

Greenbaum, Rowe, Smith & Davis

JGS Insurance

Kipcon, Inc.

L.N. Rothberg

Mamco

National Contractors, Inc.

Popular Association Banking

R M Termite

Rezkom Enterprises

Stark & Stark

Taylor Management Company

The Curchin Group

Valcourt Exterior Building Services

Wilkin & Guttenplan, P.C.

legislative update

Thomas C. Martin, Esq.Nowell Amoroso Klein Bierman, P.A., Chair, New Jersey Legislative Action Committee

The 215th New Jersey legislative ses-sion has now opened. Many addi-tional laws from the prior session

were re-introduced in the new session. As a result, some of the same bills remain in consideration.

Importantly, the Community Associations Institute applied vigorously for an exception to certain legislation related to grounds keep-ing. We worked directly with the legislature on this very important issue. The proposed law would have placed unnecessary and rath-er costly burdens on our common ownership interest associations. In addition, the bill under consideration would have placed other regulatory burdens on how our constituent membership governs their own property and land. Obviously, we at the Community Associations Institute want to make every effort on behalf of our membership to reduce costs imposed by Trenton. Further, we want to reduce unnecessary regulation coming from Trenton.

We are happy to report these efforts paid off. We have achieved the desired excep-tion for our common ownership interest associations. Thus, we are happy that our membership will not have Trenton watching over their shoulders as they maintain their common grounds. Through our efforts,

common ownership associations are now exempted from the proposed bill. One of our overarching goals at the Community Associations Institute is to disentangle our membership from these kinds of laws, rules and costly regulations, whenever possible.

We are very pleased to have been able to achieve such a successful result for our membership working through our staff and with our new governmental affairs firm, MBI*GluckShaw.

This is a significantly positive develop-ment and we take this opportunity to thank all involved in the process of achieving such an important goal.

We are also currently working in favor of several additional legislative initiatives. Among them, we are in the process of try-ing to streamline the myriad of laws and rules governing boards of directors. Efforts are underway to clarify the responsibilities of board members and to increase trans-parency under a rational model. This will allow boards to function while preserving the right of equity unit owners. A careful balance and clarity in the law is critical on these issues rather than a remedy imposed on all from Trenton without a voice from the Community Associations Institute. Overall, we hope to achieve a measure that addresses

ConTinues on page 49

“We have achieved

the desired exception

for our common

ownership interest

associations.”

Our Experience Has Brought Us to New Heights in Community Association Law!

Contact Robert C. Griffin, Esq. or Jennifer L. Alexander, Esq.

415 Route 10, Suites 6-8Randolph, NJ 07869Tel: (973) 366-1188Fax: (973) 366-4848

60 East 42nd Street, Suite 1735New York, NY 10165Tel: (212) 867-6069Fax: (646) 998-8029

E-mail: [email protected]

February 2012 Community Trends® • 5

2012 boArd of dIrECtors

Tel: (609) 588-0030 Hotline: (609) 477-0956Fax: (609) 588-0040Website: www.cainj.orgJob Bank: www.mycommunityjobs.comE-mail: [email protected]: @cainjchapterFacebook: www.facebook.com/CAINJCHAPTER

Community Trends® Editorial Disclaimer: CAI-NJ assumes no respon-sibility for the content or nature of any column or article published in Community Trends®. In addition, articles and columns contained within this magazine reflect the opinions of the respective author, and not neces-sarily those of CAI-NJ, Community Trends® or Community Associations Institute. Information contained in Community Trends® should not be construed as a recommendation for any course of action regarding finan-cial, legal, accounting, or other professional services. Authors are solely responsible for the content of their articles and columns, including the validity of any certifications, designations, and/or licenses. By submitting an article for publication, authors understand that they are verifying that their submitted work is original and/or adheres to the Modern Language Association (MLA) standards governing the proper citation of published work. Any damages arising from the improper use of federally trademarked or copyrighted property shall be the sole responsibility of the author. Please send, in writing, any concerns about the content of articles and columns in Community Trends® to the address below (Attn: Editor).CAI-NJ only reviews CAI designations, certification and accreditations in this advertisement for validity and current status. Readers are advised that each individual company is solely responsible for the content of its listing in this publication, including all designations, certifications, accreditations and licenses by the company or an individual employee. Concerns about the validity of non-CAI designations, certifications, accreditations and licenses should be directed to the specific company or individual in question. Removal of designations, certifications, accreditations and licenses by CAI-NJ will only take place upon the submission of a letter written by the official credentialing and/or licensing body to CAI-NJ.

Members

1675 Whitehorse-Mercerville Road, Suite 206Mercerville, NJ 08619

Board officersCynthia Pirrera, CMCA, AMS ...President signature property group, aaMC, Community assn. ManagerNina Stanton ..................................President-Elect Clearbrook Community assn., Community assn. Volunteer LeaderStephen Block ................................Vice President Capital one Bank, at-LargeMarie D. Mirra, CPA ....................Treasurer Mirra & associates, LLC, Business partner

Fran McGovern, Esq. ...................Secretary Mcgovern Legal services

general Counsel Wendell A. Smith, Esq. greenbaum, Rowe, smith & Davis, LLpImmediate Past President Paul Santoriello, PCAM Taylor Management Company, aaMC, aMo

chapter Trends

Robert E. Barlow, Jr., CIRMS, PCAM K.a. Diehl Community Management, aaMC Community Assn. ManagerMichael Karpoff, Esq., CCAL Hill Wallack, LLp Business PartnerDenise Lindsey, CMCA, AMS, PCAM access property Management, LLC, aaMC, aMo Community Assn. ManagerJack McGrath The grande at Colts neck Condominium association Community Assn. Volunteer LeaderSidna Mitchell Rossmoor Community association, inc. Community Assn. Volunteer Leader

Roger Nicholson shadow Lake Village association Community Assn. Volunteer LeaderMary Faith Nugiel, CPM, AMS RCp Management Company, aaMC, aMo Community Assn. ManagerKenneth Sauter, Esq. Berman, sauter, Record & Jardim, p.C. Business PartnerGabriel Vitale C & L sweeper service Business PartnerLynn Voorhees, RS Kipcon, inc. At-Large

James Rademacher of Rezkom Enterprises, Inc. becomes one of the nation’s first to achieve the CAI Educated Business Partner distinction

oCean – Rezkom Enterprises is pleased to congratulate CEO, Jim Rademacher, on achieving the newly introduced CAI Educated Business Partner distinction. This distinc-tion was developed to educate and recognize CAI’s product and service provider members. Being one of the nation’s first to achieve this holds a special meaning for Jim. He sat on the CAI National Business Partners Council from 2006 - 2009, and lobbied for the product and service providers in the industry to have an opportunity to further educate themselves and to get recognized for doing so. Additionally, he co-developed a module section of the webinar. “I am very proud to have been one of several pioneers of the idea and I encourage my peers of service providers to take the course and enrich their understanding and appreciation for our industry. It is very rewarding to see this come to fruition,” says Rademacher.

Mr. Rademacher is a past President of CAI-NJ, serving in 2009. He is currently a member of the CA-PAC Board of Directors and sits on the CAI-NJ Membership and Nominating Committees.

Wilkin Management group Expands Into Central New JerseyWilkin Management Group, Inc., a full service property management company, is pleased

to announce that Somerset Management Group, LLC (SMG), a well-respected property management company located in Somerset County, has joined them for what many are call-ing a “perfect match” in ideals and client service philosophy. “I am very excited about the future of these combined companies and the value that this third office location will provide for the clients of both of our companies and for the marketplace” stated owner, Gary Wilkin.

Wilkin Management has thirty years of leadership experience in service delivery to the community association marketplace. As a full service property management company, Wilkin Management is focused on managing a community’s administration, financials, and physical assets. With strategically located offices in Mahwah, Bergen County and Oak Ridge, Morris County, Wilkin Management Group currently services all of the eight coun-ties of northern NJ and southern NY. With the addition of Somerset Management, Wilkin Management Group will have a third core location in Franklin, Somerset County. “For years, we have been asked by industry professionals and potential clients to service central New Jersey and related markets, and now that time has arrived” stated Gary Wilkin.

Somerset Management was formed nearly fifteen years ago by owner and founder, Chip Hoever. Like Gary Wilkin, Chip built a company from the bottom up and developed a portfolio of long term, satisfied clients and a stable staff. “By joining Wilkin Management Group, my existing clients and I will be able to leverage efficiencies in accounting and admin-istration as well as partake in the vast resources of technology and support staff that Wilkin Management Group offers” stated Somerset Management’s, Chip Hoever.

Gary Wilkin further commented, “We are very excited about having Chip Hoever and his company join our firm. Chip brings a wealth of knowledge, a high level of customer service, and a keen insight into the central New Jersey marketplace.”

Energy squared secures over $3 Million in Pay for Performance IncentivesnoRTH BRunsWiCK — A proud partner of the State of New Jersey’s Pay for Performance

program, Energy Squared LLC is pleased to announce that it has secured over $3 million in program incentives for its clients, which include both apartment and community associations.

The “Existing Buildings” component of the Pay for Performance program is an incentive-based program designed to help multi-family dwellings such as apartment and community asso-ciations, as well as commercial and industrial buildings, reduce energy consumption. Program incentives are awarded at three stages: when an energy reduction plan is submitted, at the time that the recommended reduction measures are implemented, and post-construction once the actual energy savings are verified. The participant will reap a dual benefit as, in addition to the incentives, they will be realizing significant energy cost savings based on the reduced consumption.

An example of Energy Squared’s many success sto-

ConTinues on page 29.

be a part of the trend! Submit your company’s or association’s news, milestones, achievements -- including wedding and birth announcements -- to [email protected] for publication in the chapterTrends section of Community Trends®.


In today’s ever-expanding and changing global community, condominium asso-ciations are seeing an increase in the number of multigenerational and com-

munal families. The result of this phenom-enon is over-occupying units and ultimately, significantly adding to the population of the association.

A multigenerational family is defined as a family of three or more generations of par-ents and children. According to Generations United, a national non-profit organization, about one in six now live in a multigen-erational household. This is more than a 10 percent increase since 2007, when the cur-rent recession started. There are a number of reasons for this development, with the main factors being the state of the economy, cul-ture and family assistance. As a component of effective community association manage-ment, it’s important to understand how this impacts an association. With personal experi-ence dealing with multi-generational families in communities with unit values that span from $200,000 to $2,000,000.

By Michael Flippin, CMCA, AMSCommunity Manager, INTEGRA Management Corp., AAMC

in a Condominium AssociationMULTIgENERATIoNAL LIvINg

© iS

tock

phot

o.co

m

Why Does This occur? • TheEconomy– Due to the current econ-

omy, people are finding it difficult to make ends meet and are facing financial hard-ship. As a result, young adults and married couples are returning to live with mom and dad. Unit owners are also teaming up with friends in not only purchasing units, but having friends live with them to help pay the mortgage.

• Culture – As our country continues to grow and diversify, there are a number of different cultures where multiple genera-tions find it commonplace to live together. They share in the expenses and responsi-bility of maintaining the household.

• FamilyAssistance – Because of the eco-nomic climate, families are finding it dif-ficult to pay for pre-kindergarten child-care expenses or for living expenses after retirement. Family members are therefore turning to each other for assistance, which leads to the formation of a multigenera-tional family.

“...young adults and married couples are returning to live with mom and dad.”

While we can all be sympathetic to the hardships and other factors that may lead to the increase in the number of people occupying a unit, we must also be cognizant of the effects that this has on an associa-tion. Resident safety, the impact on common facilities and services and rules enforcement should all be taken into consideration by the association’s governing board as it seeks to maintain, preserve and enhance the value of the community.

How Does This Impact an Association?• ChangestoUnit– In order to make room

for extended family members, unit owners will sometimes look to finish a basement or to add additional bedrooms and bathroom



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CAI-NJANNUAL AWARDs DINNER

THURsDAY,THURsDAY,

MARCH 8, 2012MARCH 8, 2012

5:30 5:30 p.m.p.m. - 9:00 - 9:00 p.m.p.m.

Join us for an evening to

remember, as we honor the

dedicated individuals who

contributed to our

success in 2011.

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In today’s economy, Community Associations can’t aff ord NOT to make the change to TMK Property Management & Consulting!Cutting expenses is the strongest focus for a Condominium, Homeowner or Townhome Association, and one of the biggest expenses hitting their budget is that of the Management Company overseeing their operations.TMK Property Management & Consulting is a small, boutique style management & consulting company that is a full service management & consulting company, focused on & dedicated to every aspect of managing your Associations operations including the physical, fi scal & administrative functions. We’re passionate about delivering the highest level of customer service, one on one personal attention, and focus to every detail in the operations of your Community Association because we understand your home is the biggest asset of your life.At TMK the needs of our Associations, homeowners and board members is our focus. Our Service Guarantee to respond to all calls and emails that business day.If you’re a self-managing Board and need guidance on budgeting, rules revisions or project management, TMK Property Management & Consulting off ers a full service consulting service as well, to guide and assist you through your Associations important tasks.TMK Property Management & Consulting is not just another management company…….

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PROPERTY

MANAGEMENT

& CONSULTING

facilities. Owners may also convert exist-ing unit spaces such as dens, offices and garages into bedrooms and/or additional living space, not taking into consideration the original design and impact of the changes. These changes can affect not only the safety and integrity of a unit, but they also have a direct adverse impact on the common elements and facilities.

• ImpactonCommonElementsandFacilities–As the number of overall residents in the

MULTIGENERATIONAL from page 6.

community rises so does the impact on an association’s common facilities and services. For example, with more adults in the commu-nity the number of vehicles naturally increas-es and places a strain on available parking. Additionally, if owners are converting their garages into living space it further reduces the available parking. In mid and high rise buildings, additional wear and tear is placed on elevators, carpeting, doors, HVAC sys-tems, lobbies and trash facilities based upon increased residency.

• Utility Expenses – Utility costs can also increase based on expanded residency. The more an elevator goes up and down or doors open and close the more electricity that is consumed. If a community is serviced by a single water meter, with usage costs paid through common charges, water expenses for the association increase based on overall usage.

• Increased Cost of Contracted Services –An association can also see an increase in costs of service contracts due to increased residency. For instance, the more people that live in a unit, the more trash that unit pro-duces. This increase in volume can directly affect disposal fees. Concurrently, as parking becomes difficult due to lack of spaces, so does the ability to efficiently provide snow removal services. Contractors may need to spend extra time moving snow or making return trips to finish clean up because vehi-cles are impeding operations. Also, some-thing as enjoyable as the pool in the summer can also see increased costs. The more people use the pool, the more chemicals it takes to keep the water clear and sanitary.

• Rules Enforcement – Rules enforcement often becomes an issue with increased resi-dency. As discussed previously, problems with trash disposal and parking will lead to violations of the governing documents. An association may also see increased issues with storage outside of units and other nui-sance/adverse quality of life issues.

• Member Dissatisfaction – All of the aforementioned impacts can lead to mem-ber dissatisfaction. Not understanding the life situation of their neighbors, members will sometimes become frustrated with the increase of community expenses, inconve-niences and violations. Members will then turn to the board of trustees and manage-ment to address their concerns.

What Rights Does an Association Have?

Does an association have the right to address the number of people residing in a unit and should it even get involved? This is where things become complicated. Owners of units where multigenerational families live often feel it is well within their rights to have any number of people occupy their unit. They also feel they have the right to alter their unit as they deem appropriate. In a situation like this, the board and manage-



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ment need to carefully weigh the needs of the individual owners versus its obligations to the entire membership.

MULTIGENERATIONAL from page 8.

The board and management should con-sult with the association’s legal counsel to determine if the association’s governing

documents contain any language restricting the number of people permitted to occu-py a unit. Municipal codes should also be reviewed. Some governing documents do limit the number of people allowed to occu-py a unit and municipalities may have spe-cific ordinances that limit occupancy based upon square footage of a unit.

What Can Be Done to Address Multigenerational Living?

There are some steps an association can take to prevent potential issues. The associa-tion can educate local real estate agents as to any unit occupancy limitations the communi-ty may have. The board should add language to any leasing resolution or rider detailing occupancy limitations. Management should also help to consistently educate all owners and residents as to these limitations.

Once an issue with occupancy limits occurs, it is often a difficult and a lengthy process to bring the residents into compli-ance. Management should first speak with the unit owner to understand the individual needs of the occupants and whether a situa-tion presents a short term or long term need. If an association suspects, or is aware of, a life safety issue such as overcrowding or absence of proper egress from a basement bedroom, it is important to place that unit on notice as quickly as possible.

In addition to the remedies available to an association through its governing documents or local laws, the association should request the assistance of the local municipality. If a unit has converted a garage or basement to bedrooms or living space, the building department should be contacted to see if the proper permits were obtained for the work. If permits have not been obtained, the association can request that the municipal-ity enforce its requirements. The local fire official can also assist with issues of over-occupancy that may lead to a life safety issue. Also, many municipalities have a housing authority, which has jurisdiction over resi-dential occupancy issues.

Although we face an ever-growing and changing society with new challenges that are created from the trend toward more multigenerational living, it is important that we continue to educate ourselves on the impacts, sensitivities and resolutions avail-able to address the overall needs and stability of the association. n


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EXECUTIvE PRoPERTY MANAgEMENT


The summer and fall of 2011 will not soon be forgotten by the residents of New Jersey or our resident trees. Hurricane/tropical storm Irene dropped up to eight inches of rain followed by heavy wind. This combi-nation toppled many trees with weak root systems. The rain-saturated

soil brought another serious problem. Many of the nutrients that our trees rely on were leached through the soil in many cases out of the reach of the root systems. Just as we began to put our mangled little state back together, New Jersey was hit with an October snow storm that could not have come at a worse time for trees. Unlike the trees affected by Irene, the trees that sustained the most damage during the snow storm were also the healthiest. They were the trees that had the most leaves for the snow to accumulate on. This weighed the limbs down before wind gusts of up to 50 miles per hour swayed the branches until they snapped like match sticks. Now going into the 2012 season, we are left with trees that have severe damage and a depletion of soil nutrients that could not be needed more.

Trees, like people, need to store their food somewhere. How trees differ is where they store that food. People have refrigerators while trees have cells called rays. When we look at the cross section of a tree we not only find those familiar rings that grow larger as we look farther from the center, but we also find lines that cross these rings from the center of the tree outward dividing the trunk into pie shaped pieces called rays. As a tree uses its leaves to make food throughout the season, it transports this food in the form of carbohydrates down the stems and trunk. This is done via the vascular cambium, more specifically the phloem tissue portion of the system. As the carbohydrates move through the phloem, they are deposited into the rays where they are stored for future use.

What does all this have to do with storm damaged trees? Many of the trees dam-aged by the October snow storm had branches break from snow load. When this happened, it took all of the carbohydrates that the tree stored during the season with these branches. This coming spring, trees will be looking to take these carbohydrates back out of the rays and use them to produce flowers, leaves, fruit and tissue to cover storm-damaged wounds. Many of the storm-damaged trees may not have the reserves necessary to perform all of these vital functions. The tree will be forced to prioritize what functions are most important. In most cases, the tree will produce water sprouts at the sites of the injuries. This is an effort to produce more leaf mass to make food and replace the depleted carbohydrate reserves. Through the entire process of the tree making water sprouts and leaves, it is drawing from the tree’s stored reserves. Once the leaves have matured, they perform two vital functions in replacing the trees stored carbohydrates. The first is making food that will again travel down the phloem and back into the rays. The second is to pull water and nutrients from the soil and up the tree through a process called transpiration. This is where we run into the problems associated with nutrient depletion by leaching. Nitrogen is the

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Recovering our Trees from the

Disasters of 2011

phloemcamblum

annual ring

ray


“Many of the trees damaged by the october snow storm had branches break from snow load.”

By Joseph Oszust Certified Arborist of the F.A. Bartlett Tree Experts


Let us work with your association to find the right coverage, at the right price.Felsen Insurance Services, Inc. 3155 Route 10 Denville, NJ 07834

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Save the Date...

see insert in this issue!


Civil Engineers • Land Surveyors • Architects Landscape Architects • Reserve Specialists

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nutrient most needed by plants, but nitrogen is also the most volatile nutrient in the soil. Nitrogen is created in nature through the decomposition of organic matter such as leaves, twigs, bark, etc. However, in most urban situations, in an effort to maintain aesthetics, this organic material is removed during our spring and fall cleanups.

How are trees going to overcome these nutrient deficiencies? This is where we come in as guardians of the trees that provide us with flowers in the spring, shade in the heat of the summer, fruit and color in the fall. The only way to truly determine if we have a nutrient deficiency is to obtain a soil sample from the root zones of our trees. These results are compared to the known needs

RECOVERING OUR TREES... from page 12.

of a tree by species. A fertilizer will then be mixed on site and injected into the critical root zone for immediate use by the tree. Taking a soil sample for nutrient analysis needs to be a part of any plant health pro-gram where we remove leaf and other plant debris. Below is a check list of what should be done after a tree has been storm damaged.• Find an arborist with experience in crown

restoration, who is familiar with the laws associated with fertilization, and who has the capabilities to take a soil sample and interpret the results to be able to formulate a fertilizer to meet the needs of your trees (there is no fertilizer that works for every tree).

• Have your tree inspected by an arborist to make sure it is safe.

• Perform any pruning that needs to be done to make the tree safe and remove any unnecessary dead and broken branches.

• Take a soil sample from the critical root zone to determine if there is a deficiency based on the species of tree you have.

• Formulate a management plan with your arborist to monitor your tree for pests and diseases that hone in on damaged trees.

• Formulate a structural pruning plan to help restore the crown as new branches emerge. n

“How are trees going to overcome

these nutrient deficiencies?”


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In case of inclement weather or meeting cancellations, check the CAI-NJ Hotline (609) 477-0956.

2012 CAI-NJ EDUCATIoN sCHEDULEAll course dates and locations are tentative. Please check www.caionline.org

or www.cainj.org for updated information.

PMDP Courses: Contact Kyle Hammerschmidt at [email protected]

or call (609) 588-0030.

2012Conference&Expo and CAI-NJ Educational Series:

Contact Angela Kavanaugh at [email protected] or [email protected]

or call (609) 588-0030.

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Keep checking your mailbox and e-mail inbox, as well as www.cainj.org for the 2012 Cai-nJ education series and other seminars and programs.

Have Questions?

For Networking Events: Contact Robin Micallef at [email protected]

or call (609) 588-0030.

FEBRUARY 4, 2012 The Essentials of Community Association Volunteer Leadership Rossmoor Community Association Hawthorn Room 2 Rossmoor Drive Monroe Township, NJ Registration: 8:30 a.m. Program: 9:00 a.m.-3:00 p.m.

FEBRUARY 23-24, 2012 M-206—FinancialManagement Sheraton Edison Hotel, Raritan Center The Ballroom 125 Raritan Center Parkway Edison, NJ

MARCH 22, 2012 Mother Nature’s Wrath — Community Preparation, Reaction and Recovery Rossmoor Community Association The Ballroom 2 Rossmoor Drive Monroe Township, NJ Registration: 9:00 a.m. Program: 9:30 a.m.-12:00 p.m.

APRIL 12-13, 2012 M-202—AssociationCommunication Tropicana Resort & Casino Brighton and the Boardwalk Atlantic City, NJ

JUNE 28-29, 2012 Case Study TBD, NJ

MARCH 8, 2012 CAI-NJ Awards Dinner Renaissance Woodbridge Hotel 515 US Highway 1 South Iselin, NJ Registration: 5:30 p.m. Event: 6:00 p.m.-9:00 p.m.

MAY 2-5, 2012 CAI-National Conference & Expo Caesar’s Palace, Las Vegas Las Vegas, NV

JUNE 11, 2012 Dennis R. Casale Memorial Golf Outing Eagle Ridge Golf Club 2 Augusta Boulevard Lakewood, NJ Registration: 11:00 a.m. Shotgun Start: 12:30 p.m.

AUgUsT 16, 2012 CAI-NJ Beach Party Martell’s Tiki Bar 308-310 Boardwalk Point Pleasant, NJ Registration: 4:30 p.m. Party: 5:00 p.m.-9:00 p.m.

oCToBER 26, 2012 Pre-Conference Networking Reception Sheraton Edison Hotel 125 Raritan Center Parkway Edison, NJ Registration: 5:30 p.m. Event: 6:00 p.m.-9:00 p.m.

oCToBER 27, 2012 2012CAI-NJConference&Expo NJ Convention & Expo Center 97 Sunfield Avenue Edison, NJ Registration: 7:45 a.m. Event: 8:00 a.m.-2:30 p.m.

oCToBER 25-27, 2012 M-100—TheEssentialsof Community Association Management Sheraton Edison Hotel, Raritan Center 125 Raritan Center Parkway Edison, NJ

DECEMBER 6-7, 2012 M-320—High-RiseMaintenance and Management Grandview II at Rierwalk 20 Avenue at Port Imperial West New York, NJ


Top 10 tips from the experts...

By Tracey Timpanaro

Leadership forum offers key strategies for property management executives

© iStockphoto.com

Despite the economy and its ups and downs, how do you set your organization up to grow and prosper? With this for-

ward-thinking approach in mind, three lead-ing companies in the industry founded the Association Management Leadership Forum (AMLF), which is hosting six seminars across the country in 2012. The seminars, which are sponsored by AtHomeNet, TOPS Software and AssociationREADY, are designed to educate property management executives on strategies that will help them remain com-petitive despite current challenges.

In 2011, more than 700 community man-agement professionals participated in these seminars, which provide a fantastic exchange of information and ideas between the pre-senters and attendees. In this article, I’ll share 10 tips that were culled from this series.

1. Build a better mousetrap. Competition is fierce in the industry these

days. Clients can be fickle; some decide to self-manage while others may take their business to a new company that has undercut your rates. “One way to offset this is to make your clients more dependent on you so if they leave, they’re giving up a lot of services,” says Jeff Hardy, president and CEO of TOPS Software. “Do anything you can to stay connected to them.

Let them have a meeting in your office, for example, or produce a newsletter. When all is going well, your services are invisible, so you have to keep reselling yourself and blowing your own horn.”

2. Treat all customers equally. There are historic levels of bankruptcies

and foreclosures across the country, and it is critical that you treat all your homeowners the same. “Be sure your associations have clear policies because you don’t want a coun-terclaim coming down the pike saying you discriminated based on race, gender or age,” said attorney M. Susan Rice, Esq. “Also, do everything you can to work with individuals to get them on payment plans.”

3. Be careful with short sales. “When a realtor calls you about a short

sale, be sure to get the settlement statement,” Rice said. “It will tell you everything, and that way you can ensure that the associa-tion and the attorney recoup some money as well.”

4. Be efficient with collections. Handling collections takes time, and it

has an increasing impact on your business, said Patrick Hixson, partnership director at AssociationREADY. “You don’t want

to be in a situation where you have to hire someone to handle them, because you’re not getting paid extra for that. There is software that can help you, and it makes great sense to use it.”

5. Use technology to your advantage.

According to Jeff Hardy, adopting tech-nology offers the best way to create manage-ment efficiencies and increase the overall profit of the company. TOPS Vice President of Sales Mike Hardy adds, “You have to constantly evaluate what you’re using and how applicable it is today. Your needs change and the market changes. The reality of the situation is that if you’re not doing this, your competitors will pass you up.”

6. Don’t throw your employees to the wolves.

“When you employ new technology, you have to invest in training to get off the ground properly,” Jeff Hardy said. “You can’t just throw new technology at your employees and expect them to learn it. You can’t afford false starts.”

7. get ready to go mobile. At present, 3G maxes out at 3.1-14.4

mbps, but 4G will max out at 42-128 mbps –


Celebrating 45 years of beautiful seasons caring for New Jersey’s trees...nearly 83 times faster than a T1 connection. Property management involves a lot of field work, and being able to take mobile devices in the field will be a huge boost in efficiency.

8. Don’t take everybody. “Don’t bid on communities that you can’t

run profitably,” Jeff Hardy said. “There are no loss leaders in this industry. You have to make money on every community.”

9. Incorporate social media. Social media is today’s way of gaining

business via word of mouth, Hixson said. There are 500 million Facebook users, 35 million LinkedIn members and 190 million people who use Twitter. “These are your target markets, and you need to be involved in these areas,” Hixson said. “It’s an easy way to gain business, and if you’re not doing it, you are really missing out.”

10. Don’t ignore your website. For starters, your website should have a

very professional look. “You may have the best product offering, but if your website looks like a third grader did it, a potential client will move on,” said Mike Curtis, director of sales for AtHomeNet. “In addi-tion, be aware of the fact that search engine optimization is a moving target, so having a sound SEO strategy is very important.” Google recently changed its algorithms to incorporate social media, so the more you’re affiliated with social media, the higher your search ranking will be. And finally, keep your content and data fresh. “Just having a website in place isn’t good enough any-more,” Hixson said. n

Questions?Contact Angela Kavanaugh at

Phone: (609) 588-0030or Email: [email protected]

INTEREsTED IN BEINg A sPEAkER?

Visit www.cainj.org and click on Membership,

select Volunteers and click on the Speakers Bureau Application.

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CAI MEMBERSHIP APPLICATION Community Associations Institute, New Jersey Chapter 1675 Whitehorse-Mercerville Road, Suite 206 Mercerville, New Jersey 08619 Phone: (609) 588-0030 Fax: (609) 588-0040 Web: www.cainj.org Job Bank: www.mycommunityjobs.com Email: [email protected] MEMBERSHIP CONTACT (Where membership materials will be sent): Name: Title: Association/ Company: Address: City/State/Zip: Phone: (W) (H) Fax: E-Mail: Select your Chapter: NEW JERSEY Recruiter Name/Co. Name: CATEGORY OF MEMBERSHIP: (Select one) Community Association Volunteer Leader (CAVL) Dues vary* Manager $120 Management Company $390 Business Partner $535 Business Partner Affiliate (CAI-NJ only) $100

PAYMENT METHOD: Check made payable to CAI VISA MasterCard AMEX Card Number: Exp. Name on Card: Signature: Date: Important Tax Information: Under the provisions of section 1070(a) of the Revenue Act passed by Congress in 12/87, please note the following. Contributions or gifts to CAI are not tax-deductible as charitable contributions for federal income tax purposes. However, they may be deductible as ordinary and necessary business expenses subject to restrictions imposed as a result of association lobbying activities. CAI estimates that the non-deductible portion of your dues is 2%. For specific guidelines concerning your particular tax situation, consult a tax professional. CAI’s Federal ID number is 23-7392984. $39 of annual membership dues is for your non-refundable subscription to Common Ground. Complete only the portion of the remainder of the application that applies to your category of membership.

COMMUNITY ASSOCIATION VOLUNTEER LEADER (CAVL): Billing Contact: (if different than Association Address on left): Name: Home Address: City/State/Zip: Phone: (W) (H) Fax: (Cell) E-Mail: *TOTAL MEMBERSHIP DUES Individual Board Member or Homeowner $114 2nd Board Member $200 3rd Board Member $275 4th Board Member $345 5th Board Member $395 6th Board Member $445 7th Board Member $500 For 2-3 Member Board applications, please indicate below who should receive membership renewal information. Please contact CAI National Customer Service at (888) 224-4321 for Board memberships exceeding 7 individuals. Name: Home Address: City/State/Zip: Phone: (W) (H) Fax: (Cell) E-Mail: Name: Home Address:: City/State/Zip: Phone: (W) (H) Fax: (Cell) E-Mail: **Total Membership Dues above include $15 Advocacy Support Fee. BUSINESS PARTNER: Accountant Attorney Builder/Developer Insurance Provider Lender Real Estate Agent Supplier (landscaping, power washing, snow removal, etc) Please specify: Technology Partner Please specify: Other Please specify: BUSINESS PARTNER AFFILIATE: Name of Primary Company Contact:

For CAI-NJ use only: ___BP ___CAVL ___MGMT ___MGR


NEW MEMBERs(as of January 9, 2012)

gRAND PRIZE:A free trip to the 2013 CAI National

Conference in San Diego, California

2ND PRIZE:32” Flat Screen LCD Television

3RD PRIZE:$50 Gift Card

For contest details contact:Lisa Hibbs

CAI-NJ Director, Membership & Operations

(609) 588-0030 [email protected]

Recruit at least 5 new CAI-NJ members, and you qualify to win this year’s CAI-NJ Recruiter Club Challenge. New members can be any combination of Business Partners, Managers, Community Association Volunteer Leaders, and Management Companies.

Free Trip to Boca Raton!

2010 CAI-NJ Recruiter Contest

Sponsored by Capital One Bank

Recruit at least 5 new CAI-NJ members* and you qualify to win this year’s CAI-NJ Recruiter

Contest. New members can be any combination of business partners, managers, community

association volunteer leaders, and management companies.

GRAND PRIZE:

A free 3-day, 2-night trip to the 2011 CAI National Conference at the Boca Raton Resort &

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SECOND PRIZE:

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For contest details contact

Lisa Hibbs

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Sponsored by:

The 2012 CAI-NJ Recruiter Club ChallengeRecruit Your Way

to a Free Trip to san diego!

1. Contestants must recruit at least five new members between January and November 2012 to be eligible.

2. Whoever has the most new member recruits between January 1, 2012 through November 30, 2012, will win.

3. Recruiters can only win one prize per year.

4. CAI-NJ may allow substitutions of prizes in certain circumstances.

5. Prize winners will be announced at the CAI-NJ Chapter Retreat in December 2012.

6. Winner(s) need not be present to win.

7. The Grand Prize is a trip to the 2013 CAI National Conference in San Diego, California, and includes airfare to San Diego, California, from Newark, New Jersey, or Philadelphia, Pennsylvania; hotel for two nights; and conference registration.

Contest Rules:

Community Association volunteer Leaders (CAvL)Ms. M. J. Contino Gardens Plaza, a Condominium

Mr. Bruce Rollier The Enclave at the Fairways

ManagersMr. David Bennett, CMCA Gardens Plaza, a Condominium

Management CompanyMr. Jay Richardson Ahn & Associates Property Management

Recruiter ClubNew Jersey Chapter

(as of January 9, 2012)

DavidJ.Byrne,Esq.–1

Takethe2012 CAI-NJ Recruiter Club

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COMMUnITY TRends® ADvERTIsINg DIsCLAIMER:The management of the New Jersey chapter of Community Associations Institute, Inc. (CAI-NJ) and Brainerd Communications, Inc. reserve the right to reject any advertisement for any reason at any time. Further, CAI-NJ and Brainerd Communications also reserve the right to place the word “Advertisement” with advertising copy that could or may be mistaken for editorial or news copy. In addition, CAI-NJ reserves the right to add a disclaimer to any advertisement in cases where a disclaimer may be necessary to protect the rights of CAI-NJ and Community Trends®. The advertiser will be informed by Brainerd Communications before such action occurs. Member advertising rates are based upon the advertiser being a member in good standing of the New Jersey chapter of the Community Associations Institute. Each member or entity is solely responsible for maintaining its status as a member in good standing. In addition, advertisements contained within this magazine reflect the opinions of the respective advertiser, and not necessarily those of CAI-NJ, Community Trends® or Community Associations Institute. Information contained in Community Trends® advertisements should not be construed as a recommendation for any course of action regarding financial, legal, accounting, or other professional services. Advertisers are solely responsible for the content of their advertisements, including the validity of any certifications, designations, and/or licenses. CAI-NJ assumes no liability for false, malicious or misleading advertisers. Neither CAI-NJ nor Community Trends® guarantees the position of placement of submitted ads. Be advised that CAI-NJ will not accept advertisements that are in direct conflict with the mission, products or services offered by CAI-NJ. CAI-NJ is not responsible for determining the validity of designations, certifications and accreditations listed directed by advertisers. Please send, in writing, any concerns about the content of advertising in Community Trends® to the address below (Attn: Editor).

Community Associations Institute, NewJerseyChapter,Inc.(CAI-NJ)

1675 Whitehorse-Mercerville Road, Suite 206 Mercerville, New Jersey 08619


Your Career in

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ries is a community association where the measures implemented included high-effi-ciency boilers, lighting improvements, attic insulation and domestic hot water heater improvements. These measures were esti-mated to create 21% annual energy savings, which translates into annual energy cost savings of over $310,000. Incentives for this community from the Pay for Program are estimated at $780,000.

Local Pest Management Company Donates Charitable Bed Bug services for Holiday season

Cooper pest solutions donates services and products to ensure bed bug relief for the holi-days and helps prevent future outbreaks to four different candidates

LaWRenCeViLLe — Local not-for-profit organizations and individuals affected by bed bugs received free bed bug treatment services from Cooper Pest Solutions to provide relief for the holiday season.

Cooper Pest Solutions donated four dif-ferent bed bug treatments throughout the month of December. This donation is part of a national charitable event known as, “Taking the Bite Out of the Holidays,” which was developed by BedBug Central. This is the third year for the charity.

Two non-profits and two families were selected to receive the charitable services from Cooper Pest Solutions in the tri-state area. Cooper Pest donated the materials, time and labor needed to help prevent future infestations.

CEO of Cooper Pest Solutions, Phil Cooper, wanted to provide those in need with a donation that would enable them to manage what could a have been a costly bed bug problem with relative ease.

“Bed bugs can be an extraordinarily expensive pest to treat. That fact is especially true for non-profits or those with limited financial means,” said Cooper. “We decided to donate our services and products to pro-vide them with an affordable method for preventing bed bugs.”

In total, over 50 candidates from across the country applied to receive the charitable bed bug services from BedBug Central’s “Taking the Bite Out of the Holidays.” BedBug Central is an authoritative and free resource for information on bed bugs and bed bug related issues concerning health, prevention, and treatment methods.

The contributions made by Cooper Pest Solutions are just a small part of BedBug Central’s, “Taking the Bite Out of the

CHAPTER TRENDS from page 5.

Holidays.” The company has partnered with eight pest management firms across the country and two bed bug product providers to continue to make the charitable program a successful national event.

In addition, Protect-A-Bed donated 30 twin mattress encasements and PackTite donated one original PackTite to BedBug Central for the charity.

Jeffrey White is the technical director of BedBug Central and the visionary behind

“Taking the Bite Out of the Holidays.” White acknowledges that the goal of this program is to provide relief and comfort over the holidays.

“Bed bugs can be very expensive to elimi-nate,” said White. “This holiday season we wanted to give back to the community and provide some relief to those in need so that they can use their money to create a happier holiday without the frustration of dealing with bed bugs.” n


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Letters and e-mails should be directed to:CAI-NJ1675 Whitehorse Mercerville Road, Suite 206Mercerville, NJ 08619Phone: (609) 588-0030Fax: (609) 588-0040Email: [email protected]

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CAI-NJ is always looking for new articles to be published in Community Trends®

If you are interested in submitting an article, please read the following Community Trends® Author Guidelines

Community Trends®, the official magazine of the New Jersey chapter of Community Associations Institute, is pub-lished monthly (12 times a year). It is sent to approximately 2,000 community association members, attorneys, accountants, insurance agents, engineers, property managers, other service providers and interested citizens of community associations. We appreciate your interest in writing for Community Trends®. Before you begin your article, please take a few minutes to review the fol-lowing author’s guidelines.

PurposeArticles published in Community Trends®

have the same goal: to inform and educate CAI members on community associations. They should not serve as flagrant marketing

pieces for a company’s services.

ContentThe author of the article is considered the

expert, and all content should be original content, or cited appropriately. Authors must verify the validity of all statements made in the manuscript. Credit quotes, documents, and personal observations in your writing.

Article specificationIf possible, please send your arti-

cle via email to the chapter office at [email protected]. If you do not have access to email, submit a hard copy, double-spaced, and a 3 ½” IBM-PC com-patible disk. IBM programs that are read-able include Word and Word Perfect. Be

sure to forward a two to three sentence biography of your position and affiliation. If possible, send photos that are relevant to the article. (Polaroid photos are not accept-ed.) Label all mailing envelopes containing disks, “DO NOT BEND”.

A rule of thumb for word countGenerally an article should not exceed

1500 words. 250-300 words of double-spaced text fits onto one 8 ½ x 11 page: therefore, a 500-word article usually fills two pages, double-spaced: a 750-word arti-cle usually comprises three pages, double-spaced and so forth.

LanguageThe following words shall be in lower

case, except for at the beginning of a sen-

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tence: board, board of directors and asso-ciation.

Limit your subjectBe cognizant that readers need specif-

ic advice about specific issues. Articles in Community Trends® are most useful if they clearly explain why the subject is important to the reader. For example, an article discuss-ing proposed legislation should clearly explain its ramifications. Keep this in mind as you formulate your article and focus your piece.

Craft a good leadHook your readers right away with a

creative lead that lets them know why they should spend time reading your piece. Let your readers know if the information you are going to share will save them time, money or help solve a problem. Anecdotes, quotes and questions are some examples of ways to end an article on a memorable note. Like the rest of the article, conclusions should never be self-serving.

Writing styleExpress your ideas with words that you

are comfortable using. When in doubt about the rhythm of your words or cadence, read the sentences out loud. Ask someone who is not in your field of expertise to critique your article.

Formulating an outline is one of the best ways to start an article. First, list all of your ideas on paper, then organize them in a manner that allows for logical transition from one paragraph to the next. Use an active voice whenever possible. For exam-ple, instead of “The documents were filed by the association” write, “The association filed the documents”. Shorter, concise sen-tences are more readable than long, run-on sentences. Add imagery to your story with anecdotes and memorable quotes.

DeadlinesAll articles are due in the chapter office

60 days prior to the month of publication, unless you are informed otherwise.

Editorial policyThe editor reserves the right to omit

and/or condense information as necessary to accommodate the layout. We recom-mend that the author indicate which text could be omitted or condensed if need be. The author will be notified of changes when possible. We do not accept multiple submissions. Please let us know if your article was submitted to other publica-tions.

Authors may submit a photograph with their article. Please note CAI-NJ has the

exclusive right to refuse to publish any pho-tograph for any reason.

Should you have any questions, contact the chapter office:

Phone: (609) 588-0030Fax: (609) 588-0040email: [email protected] n

visit www.cainj.orgThe website of the

New Jersey Chapter of CAI.


managementTrends

Leadership in today’s financial cri-ses is harder than it’s ever been. Decisions need to be made that directly impact the “followers,”

which are the members of the association. In order to be a successful leader one needs to lead successful followers. In today’s market price is king; but the questions is “at what price?”

In the association arena, board members are elected to be leaders of their community and to act responsibly with a fiduciary obli-gation to the association and to its members. It has been said that true great leaders make hard decisions during hard times. On the other hand, those that are not great leaders make the easy decisions for the here and now and not for the long run. A true leader is educated and trained in the field that he or she represents. Royalty is a lineage, but if it’s not nurtured and grown into a prince/ princess it will never become the king or the queen. Parables aside, there are many issues that arise when serving as an officer of a board. Many board members are profes-sionals in their own field such as attorneys, accountants, human resource, insurance agents, property managers, etc. They are all professionals in their own field, yet they may not be educated in the field of community management and ultimately their decisions will directly cause a downfall for the com-munity they represent. An accountant might look at the bottom line but is he looking for what is represented behind the numbers. A property manager for investment properties looks at his/her bottom line and the eco-nomic life left to the property, how much net income and profit will the property incur for their investors now. He/she is not con-

LeadershipBy Jacob Ort, CMCA, AMS

Makom Management Services (Management /Consulting)

cerned with regard to the long term even if it means the buildings will devaluate to the point that eventually the only value will just be the land. Investment property manag-ers are paid based on a percentage of the net income of the building minus vacancies; the less they spend the more in their own pocket. Condominiums on the other hand are perpetual properties which are non prof-its; therefore each unit must pay for its fair share of usage of the common area by pay-ing its proportionate share of reserves and expenses. The building value must always be kept up to its original value by fully funding the reserves and making sure all services / facilities are in working order. Association community manager’s fees and wages are not based on any income being that the associa-tions are not for profit.

The communities that have board mem-bers that make decisions to cut cost, services and reserves without looking at how it will impact the future of the developments are making those easy decisions and trying to be leaders for the here and now. However, they are starting to realize the effects and how it’s costing their communities more than they anticipated. The cost involved in rehabilitat-ing a community that was neglected is always more expensive verses having a preventative maintenance program which is the most efficient way to run an association. As the saying goes, “PAY NOW or PAY much more LATER!”

Boards with true great leaders take the proper steps to ensure that all aspects of the associations are operated in an economical and responsible manner. They will review their reserve study every five years to make sure they are fully funded based on the cur-

rent life of the components of the reserve study. They will review all vendors by setting up specification for RFP and review referrals of vendors to make sure they are competent. They look at modern automation such as sprinkler wells and timer controls, pool auto-mation energy management and other capital improvements to reduce costs in the future without diminishing the quality of service for the development. Leaders that look to the future and realize that their decisions need to be made not just for the here and now but especially for the future are those that make great leaders.

Managers of communities take directives from the board which they have an employ-ee/ employer relationship. Many board members feel that managers work for the board, and the truth is the manager works for the association for the now and the future. There has been talk for a while for managers of communities to be educated and certified. There is a need for managers of communities to be properly trained and educated in order that they can lead the board of directors to make proper decisions. True leadership can only be successful when both leaders and fol-lowers understand and share the same goals and aspirations which can only be achieved if both board members and managers are edu-cated, trained and held responsible for their actions and decisions. n

“A true leader is educated

and trained in the field that

he or she represents.”


national Trends

Visit CAI National at

www.caionline.org

LOGO USAGE GUIDELINES FOR NEWSLETTER/MAGAZINE DEBUT

There is one CAI approved logo configuration composed of two parts, the CAI name and the icon. It mustalways be treated as a single entity. The icon and name must never be separated.

SIZE

The logo should not appear smaller than 1.25" wide or larger than 2.75" wide for this release.

COLOR VARIATIONS

See the color example above for breakout. Only the arch prints gold PMS 142 all else should be in bluePMS 653. � One-color: 1) All black; 2) All white reversed out of a dark background. � Two-color: PMS 653 & PMS 142 only.� Four-color process/CMYK: PMS 653 (85C, 50M, 10K) & PMS 142 (20M,100Y).

ELECTRONIC FILES

We have provided two file formats for you to use. The file format you select depends on how you will use itand which application program you are placing it in. Both have been saved for use on a PC.

� CAI_LOGO.eps: Use this when sending your document to a commercial printer or importing into a pagelayout application such as QuarkXPress or PageMaker. The logo may look fuzzy in preview but will print at ahigh quality resolution when sent to a commercial printer or printed to a postscript office printer.

� CAI_LOGO.tif: Use this when placing into a word processing application such as MS Word or MicrosoftExcel. Do not enlarge more than 125% or reduce less than 50% for best quality of resolution. Pantone (PMS)colors will not work in this format. You must use the .eps version if you are printing in two-color.

Please note: All logo digital files (Mac and PC versions; all color versions; all chapter versions and themember logo will be available by download from the CAI website January 1, 2004.) Go to the Members-Only Section of www.caionline.org.

DIRECTIONS FOR PLACING LOGO IN MICROSOFT APPLICATIONS:

1. Save attached digital files to a place on your hard drive.2. Open a document.3. Choose Insert > Picture > From File4. Locate and select one of the files from above and then click "Insert".If you want to change the size of the file, simply select one of the corner handles on the graphic whileholding your shift key (to maintain appropriate proportions) and drag it to a smaller or larger image.

QUESTIONS

Contact Dawn Bauman at 703-797-6287 or [email protected].

kATHRYN DANELLA, oTHER CAI LEADERs TAkE oFFICE JAN. 1

DeC. 12, 2011, FaLLs CHuRCH, Va—Kathryn C. Danella, CMCA, LSM, PCAM, general manager of Boca Pointe Community Association Inc. near Boca Raton, Fla., will begin her one-year term January 1 as the national president of Community Associations Institute (CAI).

This will be Danella’s sixth year on the CAI Board of Trustees. She has also served as chair of the Association of Professional Community Managers Board, is a past presi-dent of CAI’s Gold Coast chapter and earned CAI’s prestigious Outstanding Volunteer Service Award in 2008.

A native Floridian, Danella has served Boca Pointe since 1986. Situated on more than 1,000 acres, the community consists of 4,000 units in 28 villages. Danella was the first Professional Community Association Manager (PCAM) in Florida to earn the Large-Scale Manager (LSM) designation. In addition to her CAI credentials, she is licensed in Florida as a Community Association Manager (CAM). Learn more about Danella.

“It’s an honor and privilege to serve as CAI president so I can continue to work with so many talented industry leaders,” says Danella. “Despite recent growth and initia-tives, there are unlimited opportunities for CAI to support our 31,000-plus members, build professionalism and advocate on behalf of community associations.”

Danella says she will continue to empha-size the value of Team CAI, the initia-tive launched by 2011 President Steven Y. Brumfield, CMCA, AMS, PCAM. “With 60 excellent chapters, a strong national organi-zation and a growing international presence, there’s little we cannot achieve if we work together. I look forward to the challenges and successes.”

Dennis C. Abbott, CMCA, AMS, PCAM,

president of Abbott Enterprises Inc., AAMC, an association management com-pany in Charlotte, N.C., will serve as CAI’s 2012 president-elect.

“We’re truly fortunate to have so many talented and dedicated professionals com-mitted to CAI’s success, and Kathryn and Dennis are certainly among them,” says CAI Chief Executive Officer Thomas M. Skiba, CAE. “Kathryn has been an effective and respected leader on both the Board of Trustees and the APCM Board. She brings an outstanding combination of leadership and enthusiasm to her position as president.”

Danella and Abbott will be joined by seven new or reappointed members of the Board of Trustees and 14 new members of CAI’s three Membership Representation Groups (MRGs).

2012 CAI Board of TrusteesSeven members are starting new terms on

the 2012 Board of Trustees:• David I. Caplan, CMCA, AMS, PCAM,

Community association Management LLC, aaMC, pikesville, Md.

• Scott B. Carpenter, Esq., Carpenter, Hazelwood, Delgado & Bolen pLC, Tempe, ariz.

• Bruce R. Gran, CMCA, AMS, PCAM, HomeWiseDocs.com, scottsdale, ariz.

• Barbara Barron Herndon, CMCA, AMS, PCAM, professional Community Management, aaMC, san antonio

• Cathy S. Kelly, CMCA, AMS, PCAM, ocean Ridge Management, Boynton Beach, Fla.

• Robert Riddick, sunnymead Ranch planned Community association, Moreno Valley, Calif.

• Gregory G. Smith, CMCA, AMS, PCAM, Colorado association services, aaMC, Colorado springs, Colo.

In addition to Danella and Abbott, the following members return to the 14-member board:• Victoria A. Cohen, Lake Murray Terrace,

san Diego

• Henry A. Goodman, Esq., goodman & shapiro LLC, Dedham, Mass.

• Julie McGhee Howard, Esq., Weissman, nowack, Curry & Wilco pC, atlanta

• Lori Loch-Lee, CMCA, AMS, PCAM, Brown Community Management, Mesa, ariz.

• Kelly G. Richardson, Esq., Richardson & Harmon pC, pasadena, Calif.

2012 CAI Membership Representation groups

CAI’s three primary member constituen-cies are represented by the Association of Professional Community Managers (APCM) Board, the Business Partners Council (BPC) and the Community Association Volunteers Committee (CAVC). Members of each MRG are elected by CAI members in that member-ship group.

The2012APCMBoard (*newly elected to a first term):• Lori Loch-Lee (chair), CMCA,

AMS, PCAM, Brown Community Management, Mesa, ariz.

• Cathy S. Kelly (chair-elect), CMCA, AMS, PCAM, ocean Ridge Management, Boynton Beach, Fla.

• *Dee Dee Blizard, CMCA, AMS, PCAM, Management Resource Center, Beltsville, Md.

• *Elbert Boothby, CMCA, AMS, PCAM, Boothby Realty inc., Birmingham, ala.

• *John Joseph “Joey” Corona Jr., CMCA, AMS, PCAM, associa Mexico inc., Dallas

• Kara Cermak, CMCA, AMS, PCAM, Rowell inc., aaMC, elgin, ill.

• *Kimberly Corcoran, CMCA, AMS, PCAM, Canyon gate Real estate services, aaMC, albuquerque, n.M.

• Michael A. Feltenberger, CMCA, AMS, PCAM, Barkan Management Company inc., McLean, Va.


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• Barbara Barron Herndon, CMCA, AMS, PCAM, professional Community Management, aaMC, san antonio

• Marge Imfeld, PCAM, i & i property Management, aaMC, Fresno, Calif.

• *JamesP.Magid,CMCA,PCAM,Wentworth Property Management, AAMC, Kinnelon, N.J.

• Gregory G. Smith, CMCA, AMS, PCAM, Colorado association services, aaMC, Colorado springs

• *Vanessa Torre, PCAM, Capital Consultants Management Corp., peoria, ariz.

The2012BPC (*newly elected to a first term): • Henry A. Goodman (chair), Esq.,

goodman & shapiro LLC, Dedham, Mass.

• Bruce R. Gran (chair-elect), CMCA, AMS, PCAM, HomeWiseDocs.com, scottsdale, ariz.

• RobinL.Barlow,CIRMS,ADPBarlowInsurance, Easton, Pa.

• *Kathy Beaulne, AMS, PCAM, alliance association Financial services, Las Vegas

• *Deborah E. Cole, greater Texas Landscape services inc., austin, Texas

• Heather L. Cozby, CPA, Cozby & Bruno LLC, plymouth, Mass.

• Thomas W. Larson, RS, Facility engineering associates p.C., Fairfax, Va.

• Hayden Miller-Luczka, CMCA, PCAM, Community association Banc/CondoCerts, Vienna, Va.

• CarolineRecord,Esq.,Berman,Sauter,Record & Jardim P.C., Morristown, N.J.

• *Donna Seidenberg, Fuoco group LLC, Coral springs, Fla.

• Jeffrey Van Grack, Esq., Lerch, early & Brewer, Chartered, Bethesda, Md.

• *Joseph Patrick Waldron, CIRMS, Robins insurance agency inc., nashville, Tenn.

• *Doug White, Thomas Downey Ltd., alexandria, Va.

The2011CAVC (*newly elected to a first term): • Victoria A. Cohen (chair), Lake Murray

Terrace, san Diego

• Robert Riddick (chair-elect), sunnymead Ranch planned Community association, Moreno Valley, Calif.

• Julie Hardy Cramer, oakwood

Members of the New Jersey Chapter.



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In 2010, Congress created the Consumer Financial Protection Bureau (CFPB) to serve as the nation’s “cop on the beat”

to protect consumers from harmful financial products. Officially opened for business on July 22, 2011, the CFPB is now responsible for enforcing most federal financial con-sumer protection laws.

CAI’s members have a keen interest in the development of CFPB’s rules and regulations that could affect community associations. As a new federal agency, the CFPB is still work-ing to define its approach to protecting con-sumers from abusive financial products and helping to ensure consumers have the right information to choose the financial products and services that will best meet their needs. While the CFPB’s authority extends from checking accounts to credit cards to payday loans, it also has significant authority over

Meet the CFPB

federal housing policy, mortgage lending standards and the home buying process.

CAI is following CFPB’s actions on: the definition of qualified mortgage, the regula-tion of transfer fees, association assessments, the definition of real estate settlement fees, foreclosure prevention and mortgage servic-ing standards. As such, the CFPB has the potential to impact community associations and the companies that serve them.

As noted, the CFPB has special authority over mortgage lending standards and real estate closings. The Dodd Frank Act gave the CFPB the responsibility of enforcing the federal Truth in Lending Act (TILA), a powerful consum-er protection law. As the federal enforcer of TILA, the CFPB will establish and enforce mortgage lending standards that all lenders and housing market participants must follow.

Congress also transferred rulemaking

and enforcement authority under the Real Estate Settlement Procedures Act from the Department of Housing and Urban Development to the CFPB. The bureau is in the process of updating real estate closing disclosures and real estate closing forms.

This combination of authorities means the CFPB sets the standards that govern almost every aspect of the mortgage lending and closing process.

CFPB is unique in that Congress granted the bureau the authority to expand firms under its supervision by regulation. Given the role of community associations in our nation’s housing markets and the authority of associations to foreclose as a remedy to perfect a lien, it is reasonable to expect the CFPB to examine community associations at some point in its review of the housing market.

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The CFPB has three ongoing initiatives that can affect how community associations function.

Ability-to-RepayThe first initiative is the CFPB’s work on

how association assessments factor into a bor-rower’s mortgage payment. Under the Dodd Frank Act, all lenders must verify a borrower can afford all payments associated with a mort-gage loan, including association assessments. It is the CFPB’s job to write the rules to govern this process, which could include requiring associations to forecast assessment increases and the likelihood of future special assess-ments.

Transfer FeesThe second initiative CAI is monitoring

is the CFPB’s review of transfer fees in com-munity associations. While the bureau has not signaled that it intends to restrict mort-gages in associations with a transfer fee, it is studying the use of transfer fees.

Mortgage Complaint PortalAn important new consumer protec-

tion developed by the CFPB is an easy-to-use website for homeowners to report mortgage fraud, abusive lending practices and housing discrimination. This will sig-nificantly improve consumer protection for homeowners and allow the CFPB to keep track of new mortgage products or any new market abuses. The website will also be a means for disgruntled residents to air com-plaints against associations. As the CFPB has announced its future rulemakings will be influenced by the nature of complaints it receives through this system, associations should be prepared to respond to CFPB inquiries and work cooperatively with the bureau in resolving legitimate consumer and homeowner complaints.

Because of its potential impact on commu-nity associations, CAI has added the CFPB to our Mortgage Matters program. CAI is work-ing to protect homeowners in community associations and to ensure access to fair and affordable mortgage products for all current and potential community association residents. You can follow our work and share your thoughts at www.caimortgagematters.org. n

“Because of its potential

impact on community

associations, CAI has added

the CFPB to our Mortgage

Matters program.”


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immediately crystallize the point that I am trying to make in regard to education.

The first quote comes from a German philosopher, and the second from one of America’s founding fathers.

1. “Treat people as if they ‘were’ what they ‘ought’ to be, and you help them ‘become’ what they are ‘capable’ of becoming.” german philosopher: Johann Wolfgang von goethe.

2. “Tell me and I forget. Teach me and I remember. Involve me and I learn.” american

PRESIDENT’S CORNER from page 2.

founding father: Benjamin Franklin.These are as previously stated, simple

words, and yet they are two of the most powerful statements on the subject of educa-tion that I have ever come across. I believe they are so important that they will now become the cornerstone and focus of the remainder of this column.

If we can put into practice what Ben Franklin suggests, and ‘teach’ as well as ‘involve’ our managers, business partners, management companies and community

association volunteer leaders, then we will have set in motion a dynamic plan for future success, and one that can only benefit each and every member of our CAI-NJ family.

If we ‘invest’ the time in educating our association members in truly understanding ‘Association Living’ then we are without doubt investing in ourselves and in our own future.

We can and should make it our goal to educate managers and management compa-nies, in the most suitable ways of properly facilitating decisions made by the boards, both legally and professionally, while keep-ing the best interest of the association fore-most in the conversation.

And finally, we should take the time to educate the board members themselves, in the best possible methods of making good, solid and sound decisions in regard to run-ning the day to day operations of their respective associations, and in doing so, help them maintain the value of their property and lifestyles.

I do not believe that I have set forth an impossible task; on the contrary, I believe that we all have within each of us the power and capacity to accomplish anything we set our minds to. I also believe that if we take to heart the words of Von Goethe, and treat people in such a way as to help them become what they are capable of becoming, and put into practice the ideals of Franklin, by involving people in the process of learning, then I believe we will not only prosper and thrive, but we will also be creating the tools necessary to deal with whatever 2012 has in store for us down the road. n

“...I believe that we

all have within each

of us the power and

capacity to accomplish

anything we set our

minds to. “

www.cainj.orgThe website of CAI-NJ...

visit it today!


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issues such as potential conflicts. In addition, whenever possible, disputes between neigh-bors should be brought to alternative dispute resolution (again, if possible). In this way, it may help tend to allow all concerned to col-laborate on a result. Moreover, alternative dispute resolution may have added benefits of keeping counsel fees and costs for all down as much as possible.

Additional matters are still pending on the foreclosure front, elusive mold and indoor air quality standards, structural safety, title work, developer fees and, of course, property tax assessments.

We will continue to keep you advised of the developments occurring in Trenton. Additional bills seem to be added on a near-daily basis. n

LEGISLATIVE UPDATE...from page 3.


Homeowners association, Westmont, ill.

• Robert Rothwell, Village green Homeowners association, Henderson, nev.

• *Irene Soskin, palm isles Boynton Beach, Boynton Beach, Fla.

• *Bridgette Tabor, san Diego

• *John S. Tomko Jr., CMCA, alexandria, Va.

CAI is a 31,000-member international orga-nization dedicated to helping homeowners and condominium associations meet the expecta-tions of their residents. CAI members include community management professionals, volun-teer homeowner leaders, and businesses and professionals who support associations. More information can be obtained at www.caionline.org or by calling (888) 224-4321.

NATIONAL TRENDS from page 43.

CARPENTER ELECTED To LEAD CCAL IN 2013-2014

FaLLs CHuRCH, Va., JanuaRY 11, 2012 — Scott Carpenter, Esq., a former president of the Central Arizona chapter of the Community Associations Institute (CAI) and a past recipi-ent of CAI’s national Award of Excellence in Government and Public Affairs, has been elected to serve a two-year term as president of CAI’s prestigious College of Community Association Lawyers (CCAL).

Elected by the CCAL Board of Governors, Carpenter will serve as president-elect in 2012 and begin his term as president Jan. 1, 2013. Jeffrey Van Grack, an attorney with Lerch, Early & Brewer in Maryland, is the 2012 CCAL president.

A member of the CCAL Board of Governors since 2007, Carpenter is a partner in the law firm of Carpenter Hazelwood, headquartered in Tempe, Ariz., where he focuses on a wide range of issues for condo-miniums, homeowners associations, planned community associations, cooperatives, churches and other nonprofit clients.

Co-chair of CAI’s Arizona Legislative Action Committee, Carpenter is a member of CAI’s national faculty and frequent con-tributor to continuing education courses addressing the wide range of legal issues affecting community associations.

Carpenter earned his bachelor’s of arts degree in 1991 from Wheaton College in Illinois and his law degree in 1993 from the Baylor University College of Law. He has been admitted to the bar in Arizona, Colorado, Oregon, Texas and Utah and is the author of Community Association Law in Arizona, published by the Arizona bar.

Established in 1993 by the CAI Board of Trustees, CCAL consists of only 120 attorneys—out of thousands of HOE attor-neys nationwide—who have distinguished themselves through their contributions to the field of community association law. CCAL members are also recognized for committing themselves to high standards of professional and ethical conduct in the practice of association law. Learn more about CCAL. n

LOGO USAGE GUIDELINES FOR NEWSLETTER/MAGAZINE DEBUT

There is one CAI approved logo configuration composed of two parts, the CAI name and the icon. It mustalways be treated as a single entity. The icon and name must never be separated.

SIZE

The logo should not appear smaller than 1.25" wide or larger than 2.75" wide for this release.

COLOR VARIATIONS

See the color example above for breakout. Only the arch prints gold PMS 142 all else should be in bluePMS 653. � One-color: 1) All black; 2) All white reversed out of a dark background. � Two-color: PMS 653 & PMS 142 only.� Four-color process/CMYK: PMS 653 (85C, 50M, 10K) & PMS 142 (20M,100Y).

ELECTRONIC FILES

We have provided two file formats for you to use. The file format you select depends on how you will use itand which application program you are placing it in. Both have been saved for use on a PC.

� CAI_LOGO.eps: Use this when sending your document to a commercial printer or importing into a pagelayout application such as QuarkXPress or PageMaker. The logo may look fuzzy in preview but will print at ahigh quality resolution when sent to a commercial printer or printed to a postscript office printer.

� CAI_LOGO.tif: Use this when placing into a word processing application such as MS Word or MicrosoftExcel. Do not enlarge more than 125% or reduce less than 50% for best quality of resolution. Pantone (PMS)colors will not work in this format. You must use the .eps version if you are printing in two-color.

Please note: All logo digital files (Mac and PC versions; all color versions; all chapter versions and themember logo will be available by download from the CAI website January 1, 2004.) Go to the Members-Only Section of www.caionline.org.

DIRECTIONS FOR PLACING LOGO IN MICROSOFT APPLICATIONS:

1. Save attached digital files to a place on your hard drive.2. Open a document.3. Choose Insert > Picture > From File4. Locate and select one of the files from above and then click "Insert".If you want to change the size of the file, simply select one of the corner handles on the graphic whileholding your shift key (to maintain appropriate proportions) and drag it to a smaller or larger image.

QUESTIONS

Contact Dawn Bauman at 703-797-6287 or [email protected].

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Community Trends® is looking for fictional short story submissions that pertain to community association life. Humor, science-fiction and mystery are just a few types of stories you can share with readers.

The deadline for all short story submissions is February 29, 2012. The Editorial Committee will select up to three finalists and select a winner. The winning story will be published in an issue of Community Trends®, and the author will receive a framed copy of the featured edition along with a CAI-NJ Gift Certificate for $100.00 to use towards any CAI-NJ event/educational program.

short story submission guidelines:• Word count is not to exceed 1,000 words

• Must be a fictional piece that in some way pertains to community association life

• Individuals who are CAI-NJ Board members or on the Editorial Committee are not eligible to win

• Email all submissions to [email protected] by Wednesday, February 29, 2012 by 5:00 p.m.

Get Creative!CAI-NJ’s First Short Story Contest

Get typing for a great contest that expresses your imagination and creativity for all the

readers of Community Trends® to enjoy! For more information or any questions

regarding the rules and regulations of this contest, please contact Robin Micallef at

(609) 588-0030 or [email protected]. To see a short story sample, see this ad on

our website at www.cainj.org and click on the link!

Once upon a condo...


Community Trends® is a monthly pub-

lication of the New Jersey Chapter of the Community Associations Institute (CAI-NJ). The purpose of this magazine is for the dissemi-nation of informative and noteworthy informa-tion that is relevant to the lives of every person living in or working with community asso-ciations throughout New Jersey. Community Trends® should not be used to provide the kind of authoritative and comprehensive information that must be tailored to serve individual needs when legal, accounting or other professional advice is required.

CAI-NJ encourages interested persons to submit articles for consideration by the Editorial Committee. Publication in Community Trends® is a wonderful opportunity to write about an issue relevant to community associations, and the Editorial Committee will carefully review all submissions. When an article is published, the opinion of the author and accuracy of the facts presented in the article are not specifically endorsed by either CAI-NJ or the Editorial Committee. Neither CAI-NJ nor Community Trends® guarantees a placement of any sub-mitted article, and any article can be rejected for any reason at any time by the Editorial Committee or CAI-NJ. All articles should be written in the third person.

The submission of an article by an author implies that the article is the original work of the submitting author, and the submitted article has also not been published in any other publication or on-line previously. Authors found to be in vio-lation of these policies can be subject to discipline by the CAI-NJ Board of Directors, which may levy penalties including the following:A. Temporary or permanent ineligibility from

authoring articles for Community Trends®;B. Temporary or permanent ineligibility for

membership on CAI-NJ Committees and Work Groups;

C. Referral to CAI National for review and possible further sanctions; and/or,

D. Suspension of any and all chapter privileges as determined by the Board.Authors may submit a photograph with their

article. Please note that CAI-NJ has the exclu-sive right to refuse to publish any photograph for any reason. Permission to reprint any article first published in Community Trends® is subject to the single condition that all reprints must include the following ownership acknowledg-ment, “Reprinted from the (month) 20__ issue of the CAI-NJ’s Community Trends®.”Community Trends®, Jonathan Katz, Esq., editorial Chair

For past editions from 2008-2011visit www.cainj.org.

IMPoRTANT: Community Trends®

Author/Article submission Policies

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Q& Who do you admire?

“one of the greatest people i admire is steve Jobs. Yes everyone knows that he has changed the way of life for people the world over. i admire the fact that he did it through his determination with an all but failing company!”

Kevin J. OliverG&C ElectronicsA Custom Electronic Services Company

“The person that i admire most is my father. However, this has changed over the years. in my younger years i would have given you the name of a sports figure or rock star. But, as i “mature” i have come to recognize all the hardships that my now 90 year old father overcame and the accomplishments he has achieved. not unlike many of his contemporaries, he came to this country over 80 years ago, not speaking a word of the english language but through hard work, learned the language, graduated high school, served our country in World War ii, married, and raised his family. now, at 90, he still shovels his own driveway, mows his lawn and remains self sufficient. He has always served as a positive role model to his children and countless others that have had the opportunity to know him.”

Raymond R. “Russ” FernandesPrincipal/Senior Vice PresidentBecht Engineering BT, Inc.

“The person i admire the most is the person that has a busy schedule and a full life, yet still finds the time to help others in need.”

Lirelle K. KleinHuman Resources ManagerTaylor Management Company, AAMC, AMO


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Introducing CAI-NJ’s

H.A.R.P.CampaignHire a Reliable Professional...

How do you hire your community’s professionals? Don’t leave it to chance. Play the H.A.R.P.your home is your most valuable investment. Don’t take a chance when hiring a professional or management company to serve your community. Be sure the person or company you hire is qualified to meet the needs of your community.

• The Community Associations Institute (CAI) has been educating association professionals and board members in New Jersey for more than 30 years.

• Our professionals and managers are qualified to cater specifically to common interest communities.

• They get the job done quickly, reasonably and right, the first time.

no Coin Toss Required!

Please contact Lisa Hibbs at (609) 588-0030. Lisa can verify within 24 hours that a company has a valid CAI New Jersey chapter membership, or if a company or individual holds a current CAI designation or accreditation.

CAI Designations: AccreditedAssociationManagementCompany (AAMC) •AssociationManagementSpecialist® (AMS®) •CollegeofCommunityAssociationLawyers (CCAL)CommunityInsuranceandRiskManagementSpecialist(CIRMS)•Large-ScaleManager® (LSM®) Professional Community Association Manager® (PCAM®)•ReserveSpecialist(RS)

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NEW JERSEY ACCREDITED ASSOCIATION

MANAGEMENT COMPANIES

The AAMC accreditation demonstrates a company's commitment to providing the unique and diverse services that community associations require. An Accredited Association Management Company ensures that its staff has the skills, experience, and integrity to assist communities to succeed. Its managers have advanced training and demonstrated commitment to the industry—just the type of professionals that community association boards seek to hire! An AAMC must have a minimum of three years experience providing community association management services, a Professional Community Association Manager (PCAM) designee as the company’s senior manager, a staff of which 50 percent of managers hold a professional designation (CMCA, AMS or PCAM), and must comply with the CAI Professional Manager Code of Ethics. Listed are companies who have earned the Accredited Association Management Company (AAMC) designation.

Access Property Management, LLC, AAMC, AMO Wayde F. Scheffer, CMCA, AMS, PCAM, MBA – President Scott T. Dalley, CPM, PCAM, AMS, CMCA – Senior V.P. 4 Walter E. Foran Blvd., Suite 311 Flemington, NJ 08822 Voice: (908) 237-9900 Fax: (908) 806-7383 E-mail: [email protected] Website: www.accesspm.com Comet Management, AAMC John Davey, CMCA, AMS, LSM, PCAM Craig Thompson, CMCA, AMS 106 Quarry Road Suite F Hamburg, NJ 07419 Voice: (973) 823-8240 Fax: (973) 823-8251 E-mail: [email protected] Website: www.cometmanagement.com Executive Property Management, AAMC Leonard Barber, CPA, CMCA, PCAM – President Janice Barber, CMCA, PCAM – Vice President 4-08 Towne Center Drive North Brunswick, NJ 08902 Voice: (732) 821-3224 Fax: (732) 821-6565 E-mail: [email protected] Website: www.epmweb.net Integra Management Corporation, AAMC Edward San George, PCAM Mary Caporaso, CMCA 200 Valley Road, Suite 203 Mount Arlington, NJ 07856-1320 Phone: (973) 770-1500 Fax: (973) 770-3669 E-Mail: [email protected] Website: www.integramanagementcorp.com K.A. Diehl Community Management, AAMC Robert E. Barlow, Jr., AMS, PCAM, CIRMS – President and CEO Joanne Granozio, CMCA, PCAM – Executive Vice President 125 Sixth Avenue, Suite 201 Mount Laurel, NJ 08054 Phone: (856) 316-4550 x225 Fax: (856) 316-7240 E-Mail: [email protected] Website: www.KADiehl.com Midlantic Property Management, Inc., AAMC H. James Polos, CMCA – President 315 Raritan Avenue Highland Park, NJ 08904 Voice: (732) 828-7200 Fax: (732) 828-7238 E-mail: [email protected] Website: www.mpm-nj.com

Prime Management, Inc., AAMC Barbara Drummond, CMCA, PCAM – President 684 East Bay Avenue Barnegat, NJ 08005 Voice: (609) 693-0090 Fax: (609) 698-2517 E-Mail: [email protected] Website: www.primemanagementinc.com RCP Management Company, AAMC, AMO Mary Faith Nugiel, CPM, AMS 10 Centre Drive Monroe, NJ 08831 Voice: (609) 683-7980 Fax: (609) 683-5495 E-mail: [email protected] Website: www.rcpmanagement.com

Regency Management Group, LLC, AAMC Elaine Warga-Murray, CMCA, AMS, PCAM – CEO Glen Masullo, CMCA, PCAM – CFO 605 Candlewood Commons Howell, NJ 07731 Voice: (732) 364-5900 Fax: (732) 905-8606 E-mail: [email protected] Website: www.regencymanagementgroup.biz Signature Property Group, AAMC Cyndy Pirrera, CMCA, AMS – Executive Vice President/C.O.O. 140 Sylvan Avenue Englewood Cliffs, NJ 07632 Voice: (201) 947-1001 Fax: (201) 947-5005 E-mail: [email protected] Website: www.spgroup.biz Taylor Management Company, AAMC, AMO Paul A. Santoriello, President, PCAM, AMS, CMCA Lawrence N. Sauer, Executive Vice President, PCAM, CMCA, CPM 80 South Jefferson Road Whippany, NJ 07981 Voice: (973) 267-9000 Fax: (973) 267-0943 E-mail: [email protected] Website: www.taylormgt.com

Urban Building Evaluations, AAMC Salvatore Caso, Jr., PCAM – President 1 Willow Pond Drive Howell, NJ 07731 Voice: (732) 409-3991, ext. 18 or Toll-Free: (800) 794-7937 Fax: (732) 409-6958 E-mail: [email protected]

Wentworth Property Management Corp., AAMC Arthur L. Bartikofsky – President 21 Christopher Way Eatontown, NJ 07724 Voice: (800) 310-0326 E-Mail: [email protected] Website: www.wentworthmgt.com

Please Note: CAI-NJ only reviews CAI designations, certifications, and accreditations in this advertisement for validity and current status. Readers are advised that each individual company is solely responsible for the content of its listing in this advertisement, including all designations, certifications, accreditations and licenses by the company or the individual employee. Concerns about the validity of non-CAI designations, certifications, accreditations and licenses should be directed to the specific company or individual in question. Removal of designations, certifications, accreditations and licenses by CAI-NJ will only take place upon the submission of a letter written by the official credentialing and/or licensing body to CAI-NJ.

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