evaluating job analysis and its significance in the changing nature of todays business
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Transcript of evaluating job analysis and its significance in the changing nature of todays business
GREAT ZIMBABWE UNIVERSITY
Department of Psychology and Human Resources
Name : Masanganise Tawedzera .T
Reg No : M113060 (Conventional)
Programme : Human Resource Management (4:2)
Course : Employee Resourcing (HHRM 402)
Lecturer : Mr. Mapira
Due Date : 26 March 2015
Question : The assumption upon job analysis no longer holds
Water discuss Job analysis rests on the heart of many or all human resources
practices `making it a vital component in the management activity
of every organization. However with shorter product life cycle,
rapid technological innovations, increased competition and the
ever changing in nature of the business structure, it’s laid down
assumptions is becoming questionable in today’s dynamic work
environments. The methods used by traditional job analysis are
simply not applicable to many new and emerging jobs. Various
individuals and critics look at job analysis as an obstacle to
organizational success.
Harvey (1991) defines job analysis as a process designed to
collect information about jobs and as one of the fundamental
aspects of personnel psychology. He further explains it as a
foundation upon which almost every human resource management
component is built, including selection,
compensation .performance appraisal and training program
development .despite the open evidence of human fallibility in
other judgmental process, many have overlooked and followed the
implicit assumption that job analysis information is accurate
without actually examining its proposition in relation to the
nature of business today.
Sanchez (1994) emphasizes on the need to shift from job analysis
to work analysis. This is to create an atmosphere that harbors a
change in the purpose of job analysis. With aid of this view it
implies that the assumption of job analysis no longer holds
water. In the above view transforming job analysis to work
analysis is a bid to try and curb the somewhat fading
significance of job analysis as an aiding component for
organizational or business viability.
The shorter product life cycle that is rampant in most of today’s
business explains why the usefulness of job analysis lost its
potency. This is because analyzing jobs calls for jobs that are
more stable in nature (Shipmann, 2000) The process demands a lot
of time that capitulates various aspects such as human capital
required ,the specification and description to mention but a
few . The volatility of today’s business discredits job analysis.
In Zimbabwean business concepts, looking at the nature of
business that comprises of small to medium enterprises the
exactitude demanded by job analysis is not reached. With such
environment it is indeed difficult to analyze a job that is
changing phase in the next 72 hours.
Rapid technological innovations (Stewart and Carson, 1997). Today
business is characterized by fluctuations in terms of technology.
Recently Chibuku Beer Company acquired a new plant that packs,
fills alcohol into containers. This meant that the analysis of
jobs done earlier this year lost its significance owing to the
need to retrench. Job analysis in this atmosphere is invaluable.
There is need to consistently upgrade every business activity, to
keep up with the trends of the global village. The changes,
challenges the stability required during job analysis .Thus the
need to do away with traditional job analysis becomes essential.
In these shoes the assumption upon job analysis no longer holds
water is true.
The changing nature of organizational structure. In today’s
business the volume of operation and investment pressures means
that business structures are constantly adjusted, owing to
economic propositions and the dire need for expansion (Morgan and
Smith 1996). In such conditions job analysis loses its
credibility. In a current affair Telecel lost its license which
forced it to be acquired by different investors. This meant that
its structure had to change. Analyzing jobs in changing
organizational structure is difficult this takes off the weight
of job analysis and leaves one wondering whether the assumption
upon job analysis still holds water.
One of the basic assumptions of traditional job analysis is that
individuals, jobs and the match between them are stable over time
(Sanchez, 1994). This assumption meant that specification of the
tasks to be performed, and the knowledge, skills and abilities
required for job performance are for a job that already exists,
or existed in the past. This assumption meant that jobs are
stable over time. This stability was related to mass-production
processes, lengthy product cycles, large market shares and stiff
competition that explain the state of the organization in the
last ten years. In addition to the assumption of stability,
traditional job analysis also assumes that the job in question
exists, and that you can actually observe employees performing
related tasks, or get job-related information through other
sources such as surveys. More so, traditional job analysis
practices and methods were affected by the work of Frederick
Taylor and the mass-production approach initiated by the
scientific management movement (Ash, 1988; Sanchez, 1994). Jobs
were classified into multiple task later on assigned to workers
and became set standards.
Job analysis largely relies on standardization hence it focuses
on the job instead of interrelated job activities and work based
on teams. The increasing use of teams in organizations further
questions the utility of the job analysis. (Stewart and Carson,
1997) assert that jobs are comprised of positions not people
hence the need to separate people from the jobs. The failure of
job analysis to tally with modern work system such as team
development exposes its loop holes and questions its credibility.
Companies such as Econet promote marketing teams to aid
efficiency. With the standardizing nature of job analysis it
openly shows why it fails to be significant to the business world
today.
The truth on the ground is that jobs are changing hastily and it
calls for a higher degree of flexibility. The more they change,
the lesser we need gathering data that will need to be collected
repeatedly in the future. Job analysis consequences last only as
long as the current job configurations exist (Mahesh and
Hartman,2005).This means that job analysis practices are lacking
in the need to enhance nature of work, such as decreased
specialization and shifting or shared work activities. The value
of job analysis in such stance is less visible. The rapid
response system by Fawcett’s security means that security guards
no longer need to be exactly at the gates of the neighborhood.
This shift largely affected the analysis of jobs, description and
opened doors for retrenching extra staff. This complicates the
significance of job analysis.
After such findings arguing against the credibility of job
analysis, it is indeed fair to merit job analysis apart from its
flaws. Even though the process and its assumptions proved not to
be holding in today’s business. Job analysis always remains a
vital component in the management of business and relates human
capital to the ground business activities or tasks. Job analysis
is a sound business practice that can improve communication,
accommodate change and contribute to improved human resource
management. It is unethical to leave out the concept of analyzing
jobs especially in the modern day where competition has become
the norm (Morgan and Smith, 1996).
Job analysis is still a useful tool in today’s business, though
having lost most of its significance owing to its obsolescence.
Most organizations thrive using it. It aids recruitment,
selection, training and developing which are vital elements in
most organization. Above all it enables organizations to forecast
human capital welfare and stay linked to the competition on the
labour market. Job analysis still holds hidden significance as a
plethora of organization still implement its statutory in a bid
to fuel organization effectiveness (Stewart and Carson ,1997).
Job analysis is useful when it provides information that informs
organizational transition and effectiveness of the work system.
Job analysis may be most useful in a work world that does not
include jobs, because the information it provides enables an
effective way of management and monitoring work activities. Job
analysis information is the basement that is valuable to erect
new platform of work processes and create synergy. This despised
mechanism can bring about excellent change if only its attributes
are revamped for the benefit of the prevailing business
atmosphere (Stewart and Carson, 1997).
It is by no means clear and in support of many, that job analysis
is a propeller to the organizational human capital. The demerits
of this phenomenon cannot entirely take away its contribution to
the modern day state of most of the organizations today. Job
analysis is only an old wine that requires a new wine skin. It
helps top management in devising strategic plans for jobs. It
facilitates interim job insights for middle management whilst
enabling tactical planning. It also brings awareness to the lower
class foreman and shop flow workers in operational planning
(Shipmann, 2000).
_________________________________________________________________
____
Top management (strategic job analysis)
Middle management
(tactical job analysis)
Shop floor (operational)
_________________________________________________________________
_______
Job analysis in a nutshell is a powerful mechanism that is in
need for transformation. The deterioration of its significance is
a story outside while its reality from the inside. Even though it
is infested with justified negativities it is still a pillar for
almost three quarters of most businesses in the world. Yes it no
longer holds water but at least the holding shell is there and
only needs fixing.
Ash R. (1988) Job analysis in the world of work. The jobAnalysis Handbook/or Business pub. New York
Harvey R.J (2001) Job Analysis, Handbook of industrial andorganizational psychology (2nd ed., Vol. 2, : ConsultingPsychologists Press. California
Mahesh .E, Hartman .P (2005) Job analysis a practical handbook,Pearson, London
Morgan .J, Smith K. (1996) Staffing the new workplace. Chicago.IL: CCH Incorporated, Chicago
Sanchez .J (1994)From documentation to innovation: Reshaping jobanalysis to meet emerging business needs. Human ResourceManagement Review. California
Shipmann. J (2000), The practice of competency modeling.Personnel Psychology. London
Stewart, G. L., & Carson, K. P. (1997), Moving beyond themechanistic model: An alternative approach to staffing forcontemporary organizations. Human Resource Management Review. NewYork