F O R E W O R D

जयन्त गंगोपाध्याय

वररष्ठ मंडल संरक्षा अधिकारी

Jayanta Gangopadhyay Sr. DIVL. SAFETY OFFICER

pUvaao-%tr saImaa rola

NORTHEAST FRONTIER RAILWAY

Alipurduar Junction – 736123, West Bengal

BSNL: 03564 – 256151 (O), 256127 (R)

Rly : 34704 (Office), 34705 (Res.)

FAX : 03564- 256151 (BSNL),

e-Mail : srdso@apdj.railnet.gov.in

dsoapdj@gmail.com

Disaster Management can be defined as the organization and management of

resources and responsibilities for dealing with all humanitarian aspects of

emergencies, in particular preparedness, response and recovery in order to

lessen the impact of disasters.

A disaster is the serious disruption of the functioning of a society, causing or

threatening to cause, widespread human, material or environmental losses which

render the affected community unable to cope using its own resources. Disasters

are only disasters because they impact and affect the way in which we live. They

can be caused by the impact of a natural occurrence on human beings or by

human beings themselves. From the above definitions, it becomes apparent that

it is incorrect to refer to "natural disasters", since natural phenomena in

themselves are not disasters unless they impact negatively on populated areas.

The Divisional Disaster Management – 2021 provides station-wise details which

will be extremely useful in the event of serious accident for arranging quick

evacuation of critically injured passengers to the nearest well equipped hospital

in the region.

I appeal to all the officers and staffs of the Division to go through this plan and

familiarized themselves with their duties mentioned therein.

Lastly, I request our readers to point out suggestion, if any, for the improvement

and utility Divisional Disaster Management Action Plan – 2021.

Dated : 1st December, 2020

(J.Gangopadhayay)

Sr. DIVL. SAFETY OFFICER

From the Desk of Editor

CHIEF PATRON

SHRI K.S.JAIN

DIVISIONAL RAILWAY MANAGER,

N.F.RAILWAY/ALIPURDUAR JN.

PATRON

SHRI MANOJ KUMAR JINDAL

ADDL. DIVISIONAL RAILWAY MANAGER,

N.F.RAILWAY/ALIPURDUAR JN.

CHIEF EDITOR

SHRI JAYANTA GANGOPADHYAY

SR.DIVISIONAL SAFETY OFFICER,

N.F.RAILWAY/ALIPURDUAR JN.

EDITOR

SHRI TAPAN KR. SAHA

ASSTT. DIVISIONAL SAFETY OFFICER,

N.F.RAILWAY/ALIPURDUAR JN.

SUB - EDITORS

SHRI KUNTAL MANDAL

SAFETY COUNSELLOR (TFC)/APDJ

SHRI DEBASISH ROY,

STENO-I TO SR.DSO/APDJ

SHRI ALOKE KR. MONDAL

SAFETY COUNSELLOR (LOCO)/APDJ

SHRI RAJESH KR. RAM

SAFETY COUNSELLOR (S&T)/APDJ

SHRI RUPENDRA NARZARY

SAFETY COUNSELLOR(ENGG)/APDJ

SHRI SHIBU BARMAN

SAFETY COUNSELLOR(ELECT)/APDJ

SHRI PRABAL DUTTA

SAFETY COUNSELLOR (C&W)/APDJ

SYSTEM MAP OF APDJ DIVISION

APDJ DIVISION – AT A GLANCE

Division Started – 1969 (Jurisdiction)

Gauge Section KM

BG

Raninagar (Excluding) – New Bangaigaon (Excluding) 217.81

Siliguri (Excluding) – Samuktala 172.12

Alipurduar Jn - Bamanhat 72.34

Fakiragram Jn. – Dhubri 66.81

New Cooch Behar – Golakganj 58.91

New Mal Jn. – Changrabandha 61.76

Y-LEG – Maynaguri Road 5.04

New Changrabandha - New Cooch Behar 67.10

Total = 721.89

Districts Served

State District

West Bengal Jalpaiguri, Cooch Behar, Alipurduar & Darjeeling.

Assam Kokrajhar, Bangaigaon, Dhubri & Chirang.

Number of Stations - 63 + 23 (D)

Stations Number of

stations

Max speed

BG – I RQJ (excluding) – NCB (Including) 15 110 KMPH

BG-II NCB (excluding) –NBQ (Excluding) 13 110 KMPH

BG – III SGUJ (Excluding) – SMTA (excluding) 17+3 (D) 100 KMPH

APDJ (Excluding) – BXT 3 + 9 (D) 75 KMPH

FKM (Excluding) – DBB 2+ 6 (D) 75 KMPH

NCB (Excluding) – GKJ (Excluding) 4+ 1(D) 70 KMPH

NMZ (Excluding) – CBD (Including) 6 + 3 (D) 100 KMPH

NCBD (Excluding) – NCB (excluding) 3+ 1 (D) 100 KMPH

SN Section wise “D” Class stations Number

1 Total “D” Class Stations in BG-I:- NIL

2 Total “D” Class Stations in BG-II:- NIL

3 Total “D” Class Stations in BG-III:- 03

4 Total “D” Class Stations in DBB- FKM Section:- 06

5 Total “D” Class Stations in NCB-GKJ Section:- 01

6 Total “D” Class Stations in APDJ-BXT Section:- 09

7 Total “D” Class Stations in NMZ-NCBD-NCB Section:- 04

8 Total “D” Class Stations in APDJ Division:- 23

SN Section wise “B”+ “SPL” Class stations Number

1 BG-I 14+ 01 (SPL)

2 BG-II 13

3 BG-III 17

4 APDJ-NCB-BXT 03

5 NCB-DBB 06

6 NMZ-NCBD-NCB 09

Total “B”+ “SPL” Class Stations in APDJ Division:- 63

SN ITEM PAGE NO.

1. What is disaster 1

2. Definition of a Disaster on Railways 2-3

3. Disaster Risk, vulnerabilities and mitigation 3-27

4. DM Plan – Basic of policy formulation on DM Plan 28-34

5. Disaster Communication system 34-41

6. Disaster Preparedness /availability of resources 42-44

7. Disaster responds a brief overview 44-46

8. Duties And Check List Of Action To Be Taken By Various Officials & Departments In Case

Of Disaster

47-53

9. Important note/letter of Railway Board 54-82

10. Media Management 83-86

11. Passenger Care 86-91

12. Photography, Videography and preservation of class at the accident site 91

13. Essential tents of successful accident management 92

14. Operating Department 93-94

15. Commercial Department 95-98

16. S&T Department 99-103

17. Mechanical Department 104-105

18. Engineering Department 106-108

19. Electrical Department 109-111

20. Medical Department 112-115

21. Security Department 116-118

22. Accounts Department 119-120

23. Personnel Department 121

24. Important Phone of Railway officers of APDJ Division 122

25. Phone Numbers of Safety Department, Cranes /Recovery Van 123

26. Phone Numbers of Press/Media, Journalists 124

27. Composition of SPART & BD Van, Important contact numbers of Fire in POL freight

trains, Forensic Officials, Bomb Squad

125

28. Important Phone Numbers of chief administration of NFR, CRS & Electricity. 126

29. Zonal and Divisional Disaster Management (Safelight and Emergency control) numbers. 127

30. Important contact numbers of NDRF. 128

31. Station wise Information – Facilities available at APDJ Division 129-192

32. State wise list of station for provision of FCT phone 193-194

34. Bomb detection/defuse squad, IOCL 195

35. SAFE OPERATIONS OF TRAINS INSIDE THE TUNNEL 196-201

INDEX

WHAT IS DISASTER? – AN INTRODUCTION

INTRODUCTION

The concept of a Disaster was not adequately and comprehensively defined on Indian Railways

till the year 2005. It was accepted that a Disaster situation implies, on the railways, to cover

only cases of serious rail/train accidents, caused by human/equipment failure, which may

affect normal movement of train services with loss of human life or property or both.

After the enactment of Disaster Management Act 2005, the broad principles of disaster for any

department of the government changed to the concept of any incident which could not be

handled with alone by that department i.e. if it was beyond the coping capacity of a

particular department, the incident could be termed as a disaster.

STRENGTHS OF THE RAILWAYS TO HANDLE A DISASTER:

In handling disasters, Indian Railways is in a unique position as it has a number of strengths not available with many other departments of Government of India. These include: Railways‟ own Communication Network.

Operating Control on each Division linked with each Station.

Territorial Army Units.

Uniformed force of RPF/RPSF

Railways‟ own Medical Infrastructure

Civil Defence Organization

An army of Gangman spread out all over the Indian Railways.

Scouts and Guides

Dedicated Rescue/Restoration and Medical Equipment on Rails.

Each of the above can be made use of to handle adversities depending upon requirement to handle the disaster.

RAILWAY‟S SHORTCOMINGS TO HANDLE DISASTER:

There are, however, a few inadequacies in the Railways own resources which are very essential for handling a specific type of Disaster as under: Absence of Tunnel rescue equipment – in case of collapse of or mishap in a Tunnel,

expertise and related equipment on this aspect is lacking.

Non-availability of trained divers for extrication of passengers and/or casualties (dead bodies and drowning/drowned passengers) from rolling stock fallen down in sea/river/lake etc.

Non-availability of cranes operated from a ship/barge for lifting of the coaches/bogies from a water body.

Ability to handle a CBRN Disaster and major fire.

Limited resources to handle a terrorist attack on a train and/or a station, other railway premises etc.

In such scenario Indian Railways seek assistance from NDRF/SDRF/Armed forces/ Navy/Government /Non-government agencies.

Owing to the aforementioned shortcomings, the new definition of Disaster, as per Disaster

Management Act 2005, and as adopted by Indian railways is apt to handle any type of disaster

scenar

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DEFINITION OF A DISASTER ON RAILWAYS

Based on the definition of the Disaster Management Act 2005, Ministry of Railways has

adopted the following definition of Railway Disaster:

“Railway Disaster is a serious train accident or an untoward event of grave nature

■ either on railway premises or arising out of railway activity, due to natural or man-

made causes

■ that may lead to loss of many lives and/ or grievous injuries to a large number of

people, and/ or severe disruption of traffic etc

■ necessitating large scale help from other Government/Non-government and Private

Organizations.”

The new definition of Disaster now extended to include natural and other manmade disasters.

With the adoption of the above definition of Railway disaster it needs to be appreciated that

not only a serious train accident may turn into a Railway disaster, if not handled and managed

properly, there may be many more Railway related events which may not even involve human

lives but may turn into disasters for which necessary prevention and mitigation measures are

to be taken by the Railways beforehand. Zonal Railways will ensure that prevention, mitigation,

preparedness, rescue and relief related issues covering all types of disasters affecting railway

system are addressed and their details are also appropriately incorporated in their Disaster

Management plans.

AUTHORITY TO DECLARE A DISASTER ON RAILWAYS:

Railway Board has nominated GM, AGM or CSO (when GM/AGM are not available) of a Zonal

Railway for declaring an untoward incident as Railway Disaster.

Types of Disasters:

(a) Natural Disaster: Earthquakes, Floods, Cyclones, Land Slides, Snow Avalanches,

Tsunami etc.

(b) Train Accident related Disaster: Collisions (with a huge number of casualties), Train

marooned (flash floods), derailments on a bridge over a river and coaches falling down, train

washed away in cyclone, derailment of a train carrying explosives or highly inflammable

material, tunnel collapse on a train, fire or explosion in trains, and other miscellaneous cases

etc.

(c) Man-made Disasters: Acts of Terrorism and Sabotage, i.e. causing deliberate loss of life

and/or damage to property, which includes: Setting a Train on fire, Railway installations etc.,

bomb blast at Railway Station/Train, Chemical (Terrorism) Disaster, Biological, Radiological and

Nuclear Disaster.

Railway accidents can be categorized into different levels:

Accidents of a magnitude which can be managed by the concerned divisional

authorities. Accidents of a magnitude which may require assistance from neighbouring divisions but

can be managed by the Zonal Railway and

Disasters of a magnitude in terms of their severity or scale of casualties that require

active involvement of multiple agencies of the Central Govt. (Ministry of Railways and other

Ministries).

An Integrated Operation Centre (IOC) has been set up in the Ministry of Home Affairs (MHA)

to handle disaster situation on a 24x7 basis. A Standard Operating Procedure has been

prepared for alerts of events of different types and a uniform system has been devised by

categorizing each type of alert in stages- Yellow, Orange and Red. For Ministry of Railways

these are:-

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Category Description Stage

Minor 50 or more causalities (inclusive of death and Yellow

injuries)

Medium 51-99 deaths Orange

Major 100 or more deaths or where additional Red

assistance is sought by the Ministry of

Railways.

DISASTER RISK, VULNERABILITIES AND MITIGATION

CYCLONE

Cyclone vulnerability in India:

A long coastline of about 7,516 km of flat coastal terrain, shallow continental shelf, high population density, geographical location, and land physiological features of its coastal areas makes India, in the North Indian Ocean (NIO) Basin, extremely vulnerable to cyclones and its associated hazards like storm tide (the combined effects of storm surge and astronomical tide), high velocity wind and heavy rains.

Though the frequency of Tropical Cyclones (TCs) in the NIO covering the Bay of Bengal and the Arabian Sea is the least in the world (7% of the global total), their impact on the east coast of India as well as the Bangladesh coast is relatively more devastating. This is evident from the fact that in the last 270 years, 21 of the 23 major cyclones (with a loss of about 10,000 lives or more) worldwide occurred over the area surrounding the Indian subcontinent (India and Bangladesh). This is primarily due to the serious storm tide effect in the area.

Thirteen coastal states and Union Territories (UTs) in the country, encompassing 84 coastal districts, are affected by tropical cyclones. Four states (Tamil Nadu, Andhra Pradesh, Orissa and West Bengal) and one UT (Puducherry) on the east coast and one state (Gujarat) on the west coast are more vulnerable to hazards associated with cyclones.

About 8% of the area in the country is prone to cyclone-related disasters. Recurring cyclones account for large number of deaths, loss of livelihood opportunities, loss of public and private property and severe damage to rail infrastructure.

National Cyclone Risk Mitigation Project

The National Cyclone Risk Mitigation Project (NCRMP), to be implemented with financial assistance from the World Bank, is envisaged to have four major components:

Component- A: Improvement of early warning dissemination system by strengthening the Last Mile Connectivity (LMC) of cyclone warnings and advisories. Railways need to obtain advance warnings from the systems developed.

Component -B: Cyclone risk mitigation investments. On the Railways, along the high risk coastal rail infrastructure lengths, a similar protection needs to be planned where required.

Component- C: Technical assistance for hazard risk management and capacity-building, where required on the railway infrastructure.

Component- D: Project management and institutional support by advance coordination by the Sr. DEN/PCEs of the Divisions and Zonal Railways is essential to be able to obtain it at short notice.

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Early warning to station masters and passengers is the key to informing concerned stake-holders in the DM Plan. Coastal afforestation, construction of protection walls, cyclone shelters near railway stations where required and strengthening of bridges and rail tracks are some of the mitigation measures which Indian Railways can play to undertake, in a phased manner, as per the mitigation plan. Zonal Railways should identify the affected places and put up mitigation projects for consideration and fund allocation. Not only floods, but management of all types of disasters is the basic responsibility of the States and Central Govt. role is restricted to that of support in terms of coordination, resource allocation and making available requisite funds.

Coordination by Railways regarding Cyclones Risk Management, Advance Warnings and Mitigation :-

The Zonal Railways in the high risk zone of cyclones (four states – Tamil Nadu, Andhra Pradesh, Orissa and West Bengal), one UT (Puducherry) on the east coast; and one state on the west coast (Gujarat) have to be in close coordination with the respective Government departments for handling all phases of the cyclones. These include :-

● Cyclone risk mitigation investments on rail track, colonies in the vicinity of high risk

area.

● Capacity building on rail tracks/bridges and important rail installations both for reducing devastation from a cyclone, and for relief, restoration etc.

● Advance warning of a cyclone. Action for regulation mainly of Passenger trains follows thereafter.

The Railway infrastructure is located in the vulnerable States in part either in a densely populated area or alternately where no significant population exists. While in the former case the resources of the District/State Government would also be concentrated for rescue/relief/mitigation, in the latter case the Railways would have to depend mostly on their own resources for restoration of Railway track.

FLOODS

Vulnerability to Floods

Floods have been a recurrent phenomenon in India and cause huge losses to lives, properties, livelihood systems, infrastructure and public utilities. India‟s high risk and vulnerability is highlighted by the fact that 40 million hectares out of a geographical area of 3290 lakh hectares is prone to floods. On an average every year, 75 lakh hectares of land is affected, 1600 lives are lost and the damage caused to crops, houses and public utilities is Rs. 1805 crores due to floods.

Eighty percent of the precipitation takes place in the monsoon months from June to September. The rivers bring heavy sediment load from the catchments. These, coupled with inadequate carrying capacity of the rivers are responsible for causing floods, drainage congestion and erosion of river-banks. Cyclones, cyclonic circulations and cloud bursts cause flash floods and lead to huge losses. The fact that some of the rivers causing damage in India originate in neighbouring countries, adds another complex dimension to the problem.

Institutional Framework

As per the constitutional provision, Flood Management (FM) is a state subject and as such

the primary responsibility for flood management lies with the states.

The Ministry of Water Resources is responsible for the technical aspects of Flood Management. The Ministries of Agriculture, Civil Aviation, Environment and Forests, Health, Space, Earth Sciences, Mines, Railways etc. also have important role in management of floods in their respective fields.

Not only floods, but management of all types of disasters is the basic responsibility of the States and Central Govt. role is restricted to that of support in terms of coordination, resource allocation and making available requisite funds.

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India Meteorological Department

The IMD established in 1875, is responsible for the National Meteorological Services and the principal government agency in all matters relating to meteorology, seismology and allied subjects. The IMD is mandated as follows:-

To warn against severe weather phenomena like tropical cyclones, north-westerly dust storms, heavy rains and snow, cold and heat waves etc., which cause destruction of life and property.

For the convenience of administrative and technical control, there are six Regional Meteorological Centres (RMCs) located at Mumbai, Chennai, New Delhi, Kolkata, Nagpur and Guwahati. Under each RMC, there are different types of operational units such as meteorological centres at state capitals, forecasting offices, agro-meteorological advisory service centres, flood meteorological offices (FMOs) and area cyclone warning centres.

Activities for Minimizing Flood Risk and Losses

By Central/State Governments:

These activities include identification and marking of flood prone areas on maps, preparation of close contour and flood vulnerability maps, formulating plans for expansion and modernization of flood forecasting and warning systems, identification of priority flood protection and drainage improvement works, identification of reservoirs for review and modification of operation manuals and rule curves and undertaking special studies on problems of river erosion.

Increase in Water Ways:

Examining adequacy and if required, increasing the water ways of bridges/culverts under roads railway embankments by the Ministry of Shipping, Road Transport and Highways (MOSRTH), Ministry of Railways, Ministry of Defence, National Highways Authority of India, Border Road Organisation and State governments.

Action Plan for Alignment, Location, Design and Provision of Waterway on Railways Embankments:-

Roads and Railway embankments cut across the drainage lines and may lead to increase in vulnerability of the area, through which they pass and to flooding and drainage congestion, if they are not properly aligned, located and designated. In-adequate waterway in the form of vents/culverts/bridges/ causeways is another cause of increase in vulnerability to floods. Further, breaches in them may result in huge loss of life and properties. Insufficient height of rail embankments may result in overtopping and breaches.

The Ministry of Shipping, Road Transport and Highways (MOSRTH), MOR, MOD, NAHI, BRO,

State Governments/SDMAs will ensure that national highways, state highways, district and

other roads are aligned, located and designed properly with respect to height and width and

provided with adequate waterway in the form of vents, culverts, bridges and causeways so as

to make them flood safe and not increase the vulnerability of the area to flooding and

drainage congestion. The safety of existing roads/railway embankments against floods will also

be checked by the MOSRTH, MOR, MOD, NHAI, BRO and state governments/SDMAs/DDMAs

and if found inadequate, measures by way of increasing height and width and augmenting

water way by constructing additional bridges/culverts/causeways or by adding more spans to

existing ones, will be taken up.

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Flood Forecast:-

Forecasts (stage/inflow) are issued whenever the river stage at the Flash Flood site exceeds or

is likely to exceed a specified level called warning level of the site which is fixed in consultation with the concerned state government. The warning level is generally 1 m below the danger

level of the site, although there is no-common format designed for issuing flood forecasts by various fields divisions, as forecasts are issued according to the users convenience. In the

forecast, the current date and time of issue of forecast, present water level/inflow and

anticipated water level/inflow with corresponding date and time are normally included.

Dissemination of Flood Forecasts and Warnings

On reaching a critical point, the final flood forecasts are then communicated to the user agencies such as the concerned administrative and engineering authorities of the state/central governments including railways, defence and other agencies connected with flood protection and DM by special messenger/telegram/wireless/ telephone/fax/e-mail.

The Central Water Commission‟s Flood Forecasting Network in India:-

The CWC‟s FF network covers most of the flood prone inter-state river basins in the country. The CWC is presently issuing flood forecasts for 175 stations of which 147 stations are for river stage forecast and 28 for inflow forecast.

Role of CWC to be given out in detail as their warnings are more relevant for flood forecast and effecting evacuation. For Railways, early warnings are important for smooth movement of trains.

Flood Preparedness:-

Board has advised RDSO to compile the Flood vulnerable areas in Formation, Cutting Bridges and Buildings etc. along with a questionnaire.

Ministry of Railways has asked RDSO to coordinate IR activities for implementation of

National Disaster Management Authority‟s guidelines on „Management of floods (Jan.08) by zonal railways and production units. NDMA Guidelines have been made available to all zonal railway and production units. Action Plan:-

The following Action Plan should be followed by the Zonal Railway:-

● Flood/weather forecasting in consultation with IMD and other agencies like CWC, State Government, local bodies etc. ● Development of system of collecting data using modern techniques, Monitoring of landslides, flood danger to bridges, bridge approaches causing interruption to traffic. ● Identification of flood prone areas, RAT, RAW and information prone to erosion/breaches and marking them on railways system map. Monitoring of behaviour of rivers which pose danger to railway embankment. ● Documentation of records of flood and breaches.

● Flood Insurance of Railway properties – A pilot project to be taken by each Railway through help of suitable consultants.

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● Mechanism for coordination with State Government and other Central Agencies on flood control and erosion etc. ● Sanction and execution of Anti Erosion works of track, formations, bridges etc.

● Improvement to water ways of bridges in track formation (if necessary) including sanction and execution of works. ● Development of Flood Shelters for staff and passenger at suitable locations in the areas prone to repeated floods.

● Implementation of Bye-laws for buildings in flood prone areas including modifications of Works Manual. ● Training on Flood Management to officials in various Railway Training Schools and institutions by devising suitable syllabus. ● Emergency response team on floods.

● Study of silting pattern resulting in reduction in reservoir/Dam‟s water holding capacity over years to forecast and extrapolate future impact on track due to over flow and need of additional waterway. ● Study of changed water catchment area due to construction of highways, Dams. ● Study of changed rainy season month on a particular region. ● In case washout of Bridges we should seek assistance from Military. For

taking the military Phuntung Bridge we should contact with station commander of

Binnaguri Military HQ and Shukna military HQ through district administration,

Jalpaiguri. We should contact with MCO /BNV for Binnaguri station commander and

with MCO/SGUJ/NJP for Shukna station commander.

EARTHQUAKES

Earthquake Risk in India:-

India‟s high earthquake risk and vulnerability is evident from the fact that about 59 percent of

India‟s land area could face moderate to severe earthquakes. During the period 1990 to 2006,

more than 23,000 lives were lost due to 6 major earthquakes in India, which also caused

enormous damage to property and public infrastructure. The occurrence of several devastating

earthquakes in areas hitherto considered safe from earthquakes indicates that the built

environment in the country is extremely fragile and our ability to prepare ourselves and

effectively respond to earthquakes is inadequate. India witnessed several earthquakes like the

Uttarkashi earthquake of 1991, the Latur earthquake of 1993, the Jabalpur earthquake of

1997, and the Chamoli earthquake of 1999. These were followed by the Bhuj earthquake of 26

January 2001 and the Jammu & Kashmir earthquake of 8 October 2005.

Nodal Ministry:-

The Ministry of Earth Sciences (MoES), as the nodal ministry will prepare the Earthquake Management Plan covering all aspects like earthquake preparedness, mitigation, public awareness, capacity building, training, education, Research and Development (R&D), documentation earthquake response, rehabilitation and recovery.

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Monitoring Seismic Activity and Safety Codes:-

The Indian Meteorological Department (IMD) will be the nodal agency for the monitoring of seismic activity. The Bureau of Indian Standards (BIS) will be the nodal agency for preparing earthquake-resistant building codes and other safety codes. All such key stakeholders, including central ministries, departments and State Governments/SDMAs will develop detailed DM plans, recognising the seismic risk in their respective jurisdictions based on the Guidelines of NDMA.

Given the high seismic risk the earthquake vulnerability in India, the NDMA Guidelines require the Railways along with all other stakeholders to ensure that, hereafter, all new structures are built in compliance of earthquake-resistant building codes and town planning bye-laws. This will be taken up as a national resolve.

Structural Safety Audit and Strengthening:-

The NDMA Guidelines emphasize the need for carrying out the structural safety audit of existing lifeline structures and other critical structures in earthquake-prone areas and carrying out selective seismic strengthening and retrofitting.

The critical factors responsible for the high seismic risk in India and consequently the

prioritized six sets of critical interventions have been presented as the six pillars of earthquake

management. They will help to:-

• Ensure the incorporation of earthquake-resistant design features for the construction of new structures.

• Facilitate selective strengthening and seismic retrofitting of existing priority and lifeline structures in earthquake-prone areas.

• Improve the compliance regime through appropriate regulations and enforcement.

• Improve the awareness and preparedness of all stakeholders.

• Introduce appropriate capacity development interventions for effective earthquake management (including education, training, R&D, and documentation).

• Strengthen the emergency response capability in earthquake-prone areas.

Institutionalization Earthquake-Resistant Design and Construction:-

The Railways along with all central ministries and departments and State Governments will facilitate the implementation and enforcement of relevant standards for seismically safe design and construction of buildings, bridges, flyovers, ports and harbours, and other lifeline and operationally important structures including track infrastructure etc. falling within their administrative control.

Need for Seismic Strengthening of Existing Structures:-

There are approximately 12 crores buildings in the country in seismic Zones III, IV and V. A

review of the vulnerable buildings on the Railways needs to be similarly done. Out of these

how many are critical to Railways operational needs have to be separately identified. Most of

these buildings are not earthquake-resistant and are potentially vulnerable to collapse in the

event of a high intensity earthquake. As it is not practically feasible or financially viable to

retrofit all the existing buildings, these Guidelines recommend the structural safety audit and

retrofitting of select critical lifeline structures and high priority buildings. Such selection will be

based on considerations such as the degree of risk, the potential loss of life and the estimated

financial implications for each structure, especially in high-risk areas, i.e. in seismic Zones III,

IV and V, where structures have to conform to IS-1893 specifications. All the Railway buildings

and bridges are designed as per relevant latest seismic provisions.

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Preparedness by Railways:-

RDSO has been assigned the job of collection of data and prepare a plan for developing the specification etc., for new buildings and identify existing ones which need retro-fitment. On the

Zonal Railways and the Divisions the subject is to be coordinated by the PCE and Sr. DEN‟s.

Outline/gist of RDSO action plan should be included in the DM Plan, for implementing by Zonal Railways, in a given time frame.

RDSO has issued detailed guidelines on seismic design of Railway bridges in January 2015. Action to be taken by the field staff post-earthquake with regard to train operations and inspection of track/bridges is indicated in the Annexure -II. Gist of these guidelines have to be incorporated in DM plan of Zonal railways/ Divisions.

Zonal Railways will review their new projects as well as the existing infrastructure to fall in line with NDMA guidelines. The Action Plan, including the prevention and post disaster response for cyclones, is very similar as for floods. Zonal railways should also keep the effect of cyclones and landslides in mind while reviewing preparedness on each item covered under NDMA guidelines. A multi-disciplinary team comprising of various departments such as Civil, S&T, Electrical, Mechanical, Medical, Security, Personnel and Finance will be constituted for this purpose by the respective Zonal Railways. Sr.ED/CE/RDSO has been nominated by the Board to monitor this work. CSOs will coordinate with PCEs and other concerned officers to see that necessary action is taken in a time bound manner which should be part of the disaster management plan of the railways both at the zonal and divisional levels.

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SUMMARY OF NDMA GUIDELINES ON EARTHQUAKES AND FLOODS

Railway Infrastructure Earthquake Proneness

Review

Flood Proneness Review

❑ Railway Track

Formation (incl. station Yards,

bridges/culverts, ROBs/RUBs,

etc.

❑ Building housing

signaling gears like RRI. SSI

etc.

❑ Building in open line

maintenance work centers like

loco sheds, coaching depots

etc.

❑ Station building

❑ Control room, other

important office building etc.

❑ High rise residential

building, other important

residential buildings.

❑ Railway hospital

❑ New Construction: ● Must be earthquake

resistant.

❑ Existing infrastructure ● Identify existing railway

infrastructure falling under

various seismic zones. ● Review for earthquake

resistant adequacy based on

age, foundation and other

details. ● Retrofit/rebuild to make

it earthquake resistant. ● Training of engineers

(at various levels). ● Associated with design

and construction of railway

infrastructure.

New Construction: o Railway station building

should be located in such a

fashion that they are above the

levels corresponding to a 100

years frequency or the

maximum observed flood

levels. Similarly they should

also be above the levels

corresponding to a 50 years

rainfall and the likely

subversion due to drainage

congestion. o Government offices

buildings should be above a

level corresponding to a 25

years flood or a 10 year rainfall

with stipulation that all

buildings in vulnerable zones

should be constructed on

columns or stilts. o Railway track at levels

well above the likely flood

levels.

Existing infrastructure : o Co-ordination with

flood/rain forecasting agencies

to get early warning so as to

introduce patrolling. Speed

restriction etc. as per the

provisions in Railway‟s SR. o Inspections of Railway

affected works- to be

streamlined and timely

ensured. o Review of waterways

for adequacy and alignment

and measures to modify, if

needed. o Status note on the

lessons learnt from the

previous flood situations in the

past 5 years. o Bye-laws for buildings

in flood plains. o Making existing and

new building and infrastructure

of withstanding fury of flood.

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LANDSLIDES AND SNOW AVALANCHES

Landslide Risk

Landslides are one of the natural hazards that affect at least 15 percent of the land area of our

country–an area which exceeds 0.49 million km. Landslides of different types are frequent in geo-dynamically active domains in the Himalayan and Arakan-Yome belt of the North-Eastern

parts of the country as well as in the relatively stable domains of the Meghalaya Plateau, Western Ghats and Nilgiri Hills. In all, 22 states and parts of the Union Territory of Puducherry

and Andaman and Nicobar Islands are affected by this hazard. The phenomenon of landslides is more pronounced during the monsoon period.

Nodal agency of Government of India:-

The Geological Survey of India was declared the nodal agency for landslides by the Government in January 2004. The responsibilities of the Ministry of Mines/Geological Survey of India as the nodal ministry/agency include coordinating all the activities related to landslide hazard mitigation, and monitoring the occurrence of landslide in the country.

As per the Disaster management Act, the responsibility to cope with natural disasters is essentially that of state governments and the role of the central government is a supportive one in terms of supplementing physical and financial resources.

Monitoring and Forecasting of Landslides

The monitoring and forecasting of landslides, which are two of the least developed fields of landslide management practice will be given special attention as a part of mitigating the risk arising from landslide hazard. Monitoring of landslides includes: ● Surface measurements of landslide activity. ● Sub-surface measurements of landslide activity.

Management of Snow Avalanches:-

The recording of avalanche data and their clearance is carried out by the Border Roads

Organization. The forecasting and control of snow avalanches are generally dealt with by the

Snow and Avalanche Studies Establishment. According to the management of this hazard will

be a collaborative work of the National Disaster Management Authority, District Administration,

Border Roads Organization, Snow and Avalanche Studies Establishment, and academic

institutions active in carrying out research in this field.

Till the Kashmir Project is fully completed the Railway infrastructure is not likely to be affected by this except at a few locations in Himachal Pradesh. The Nilgiri Hills and Western Ghats are additional likely areas which may be affected by landslides and should be included in the DM Plan as vulnerable areas. Action Plan:-

Although management of landslides requires coordinated and multi-faceted activities among many stakeholders in the total disaster management cycle, one important recommendation for follow up by Civil Engineering Directorate of Railway Board is the landslide hazard zonation mapping in macro and micro scales after identification and prioritization of the areas in consultation with the Border Roads Organization, State Governments and local communities.

BIOLOGICAL DISASTERS

Causes of Biological Disasters:-

Biological disasters might be caused by epidemics, accidental release of virulent microorganism(s) or Bioterrorism (BT) with the use of biological agents such as anthrax, smallpox, etc. The existence of infectious diseases have been known among human communities and civilizations since the dawn of history.

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In recent times travelling has become easier for which Railways have made a significant

contribution. More and more people are travelling all over the world which exposes the whole

world to epidemics. As our society is in a state of flux, novel pathogens emerge to pose

challenges not only at the point of primary contact but in far removed locations. The Marburg

virus illustrates this. The increased interaction between humans and animals has increased the

possibilities of zoonotic diseases emerging in epidemic form.

Biological Warfare (BW) and Bio-Terrorism (BT):-

The historical association between military action and outbreaks of infections suggest a strategic role for biological agents. The advances in bacteriology, virology and immunology in the late 19th century and early 20th century enabled nations to develop biological weapons. The Biological and Toxin Weapons Convention, however, resolved to eliminate these weapons of mass destruction. Despite considerable enthusiasm, the convention has been a non-starter.

Mitigation:-

The essential protection against natural and artificial outbreaks of disease (bio-terrorism) will

include the development of mechanisms for prompt detection of incipient outbreaks, isolation of the infected persons and the people they have been in contact with and mobilisation of

investigational and therapeutic countermeasures. In the case of deliberately generated

outbreaks (bio-terrorism) the spectrum of possible pathogens is narrow, while natural outbreaks can have a wide range of pathogens. The mechanism required however, to face both

can be similar if the service providers are adequately sensitized.

Nodal Ministry and support of other Ministries:-

The response to these challenges will be coordinated by the nodal ministry-Ministry of Health

and Family Welfare (MOH&FW) with inputs from the Ministry of Agriculture for agents affecting animals and crops. The support and input of other ministries like Ministry of Home Affairs,

Ministry of Defence, Ministry of Railways and Ministry of Labour and Employment, who have their own medical care infrastructure with capability of casualty evacuation and treatment, have

an important role to play. With a proper surveillance mechanism and response system in place, epidemics can be detected at the beginning stage of their outbreak and controlled.

Handling CBRN Disaster – Training:-

For handling and to provide medical relief for all CBRN disaster which (include a Biological Disaster) and mitigation of BW and BT affected Railway staff, need to be incorporated in the Hospital DM Plan. Training of a skeleton numbers of Medical Doctors in each Divisional Railway Hospital to manage CBRN casualties is to be organised.

CHEMICAL DISASTERS

Guidelines by NDMA :

National Disaster Management Authority (NDMA) has issued guidelines on the management of chemical disasters. These guidelines are directed more towards their prevention and mitigation of their effects, if these happen than on rescue and relief operations afterwards.

The main stakeholders in the management of chemical disasters are Ministry of Environment and Forests (MoEF; the nodal ministry); Ministry of Home Affairs (MHA); Ministry of Labour and

Employment (MoLE); Ministry of Agriculture (MoA); Ministry of Shipping, Road Transport and Highways (MoSRT & H); Ministry of Defence (MoD); Ministry of Chemicals and Fertilizers (MoC&F); Ministry of Petroleuum and Natural Gas (MoP &NG). Department of Atomic Energy (DAE);

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Salient features of NDMA Guidelines :

The growth of chemical industries has led to an increase in the risk of occurrence of incidents

associated with hazardous chemicals (HAZCHEM). With their proliferation, the demands on its

transportation by rail has gone up significantly. Common causes for chemical accidents are

deficiencies in safety management systems and human errors, or they may occur as a

consequence of natural calamities or sabotage activities. Chemical accidents result in fire,

explosion and/or toxic release. The nature of chemical agents and their concentration during

exposure ultimately decides the toxicity and damaging effects on living organism in the form of

symptoms and signs like irreversible pain, suffering, and death. Meteorological conditions such

as wind speed, wind direction, height of inversion layer, stability class etc. also play an

important role by affecting the dispersion pattern on toxic gas clouds. The Bhopal Gas tragedy

of 1984 – the worst chemical disaster in history, where over 2000 people died due to the

accidental release of the toxic gas Methyl Isocyanate, is still fresh in our memories.

Genesis of NDMA‟s Guidelines on Chemical Disasters:-

Effective Chemical Disaster Management (CDM) is possible by the adoption of preventive and mitigation strategies as most chemical disasters are preventable in comparison to natural disasters that are difficult to predict and prevent.

In the NDMA‟s Guidelines comprehensive instructions for installations and storages (including isolated storages of HAZCHEM) that contain good engineering practices for safety, accident reporting, investigation and analysis checklists and safety promotional activities as important tools for effective CDM, are provided.

In the guidelines are instructions related to chemical accidents during transportation of HAZCHEM. The areas covered include:

Preparation of a highway DM plan.

Modification of rules pertaining to transport emergencies.

Specific roles and responsibilities of MAH units, transporters, drivers, authorities and aspects related to emergency communication systems and training of various stake holders.

The need for the development of an efficient pipeline management system.

Guidelines on Chemical Disasters of Indian Railways:-

Railways Red Tariff – Transport of Hazchem:-

Indian Railways have also been transporting chemicals and hazardous materials e.g. petroleum products (petrol, Naphtha, HSD, etc.), Caustic soda, Alcohol, compressed gases (LPG gas etc.) Chemical manures, Acids, Matches etc. These goods are carried either in the SLRs or in the Parcel Vans or in the goods wagons. Quantum and type of transportation of such hazardous material varies from railway to railway and different zonal railways need to prepare themselves based on the type and extent of hazardous material being handled and transported by them.

Indian Railway‟s Rules for carrying dangerous (hazardous goods) by rail have been legislated in the Railway Red Tariff Rule 2000 as per which dangerous goods have been classified into following 8 classes:

I Explosives

II Gases, Compressed, liquefied or dissolved under pressure

III Petroleum & other inflammable liquids

IV Inflammable solids

V Oxidizing substance

VI Poisonous (Toxic Substances)

VII Radio-active substances

VIII Acids & other Corrosives.

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Chapter I to VIII deal with the above classes of dangerous goods which include General rules

governing acceptance, handling, Carriage, storage, delivery and the list of commodities included

in that class. Carriage of Goods of a hazardous nature other than those specified in these

chapters shall not be accepted for transport by rail unless specially authorised by the railway

administration as provided under these Rules.

Out of the above 8 classes of dangerous goods, classes II (Gases, Compressed, Liquefied or dissolved under pressure), III (Petroleum and other inflammable liquids) and VIII (Acids and other corrosives) are dealt in bulk on the railways whereas other classes of dangerous goods are dealt in piecemeal/small quantities in parcel vans/SLRs. Railways may refer to the specific paras pertaining to all these classes of dangerous goods However, important relevant details of the popular classes (II, III and VIII) of dangerous goods are detailed as under :-

CLASS – II (GASES, COMPRESSED, LIQUEFIED OR DISSOLVED UNDER PRESSURE) Gases compressed, liquefied or dissolved under pressure, which have been permitted for their carriage by rail, as per Red Tariff No. 20 are given below: 1. Dissolved Gases: • Acetylene (compressed into porous substances). 2. Compressed Gases: • Air Compressed • Argon • Coal Gas • Hydrogen • Methane • Neon • Nitrogen • Oxygen • Sulphur Hexaflouride 3. Liquefied Gases: • Ammonia (Anhydrous) • Chlorine • Liquefied petroleum Gas (Commercial Butane or Propane) • Carbon dioxide (Carbonic Acid Gas) • Cyclopropane gas (Carbonic Acid Gas) • Ethyl Chloride • Freon, Arcton or Genetron • Hydro-cyanic Acid • Medical Mixtures (Oxygen & CO2 Oxygen & Helium mixture) • Methyl Bromide • Methyl Chlorine (Chloromethane) • Nitrous Oxide • Sulphur Dioxide Toxic (Sulphurous Acid Gas) • Liquid Air • Liquid Nitrogen • Liquid Heluim General Rules regarding acceptance of above commodities for carriage by rail are given in Rules 202, 203, 204, 205 & 206 of Red Tariff No. 20.

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1.1 Packing

Before the above commodities are transported by rail, it must be packed as per rules 207.1 & 207.2 of Ref Tariff No. 20.

However, Rule 207.2 i.e. rule for protection of cylinder valves during transport shall not apply to cylinders containing oxygen or nitrous oxide for medical purposes having water capacity less than 5 litres.

1.2 Marking & labeling of Cylinders or Containers

Rules for Marking & Labeling of cylinders are given in rules 208 & 209 of Red Tariff No. 20. It must be ensured that the date of the last hydrostatic test or hydrostatic stretch test with the code mark of recognized testing station is marked on every cylinder. In the case of liquefied petroleum gas cylinders, the quarter & the year of test shall be given additionally in a neck ring or on a shoulder plate.

1.3 Storage

(Refer Rule No. 211 of Ref Tariff No.20 ) Following points must be ensured: ● Thin wall cylinders such as liquefied petroleum gas cylinders and dissolved gas cylinders shall not be stacked in a horizontal position.

● Cylinders containing flammable gases other toxic gases shall be kept away from cylinders containing other type of gases. ● Cylinders shall not be stored along with any combustible material.

Precautions in handling & storing gas cylinders or containers: ( Refer Rule No. 212 of Red Tariff No. 20 ) Commodities mentioned in this chapter, shall not be stored or handled with or near explosives or other dangerous goods. Smoking and carrying any type of fire must not be allowed near these commodities.

1.4 Modes of Transportation

Regarding modes of transportation, refer rules 213, 214, 215, 216, 217 & 218 of Red Tariff No. 20.

1.5 Stowage and Carriage

Stowage & carriage rules of Gases, compressed, liquefied or dissolved under pressure are discussed in rules 219, 220, 221, 226, 227 & 228 of Red Tariff No. 20.

1.6 Additional Rules

Exceptional or Additional Rules regarding packing, marking & labeling, carriage by Goods/Mixed/Parcel train and storage & Carriage rules have been specified in Table II, Chapter II of Red Tariff No. 20. Characteristic property of gas & pictorial level indicating main characteristics of the gas is also indicated in column 2 & column 3 of table II.

2.0 CLASS-III (PETROLEUM & OTHER INFLAMMABLE LIQUIDS)

Petroleum and other inflammable liquids i.e. mixture of liquids & liquids containing solids in solution which give off inflammable vapour and is capable of ignition in suitable concentration of air when exposed to a source of ignition. Petroleum and other inflammable liquids are considered dangerous as per Railways Act 1989 ( 24 of 1989) and have been classified in three classes i.e. Class – „A‟, Class „B‟ & Class „ C „.

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(i) Class A: Petroleum & other inflammable liquids, the vapour of which having flash point below 23ºC. (ii) Class B: Petroleum & other inflammable liquids, the vapour of which having flash point above 23ºC but below 65ºC. (iii) Class C: Petroleum & other inflammable liquids, the vapour of which having flash point at 65ºC and above. A list of items included under above three classes is given in table III, Chapter III of Red Tariff No. 20. Rules regarding general restrictions on conveyance & acceptance of petroleum & other inflammable liquids have been detailed in rules 302, 303, 304, 305 & 306 of Red Tariff No. 20. 2.1 Packing, Marking & Labeling It is to be ensured that the words “Highly inflammable” and “Inflammable” as the case may be is marked on every package containing petroleum & other inflammable liquids. Every tank vehicles used for transportation of petroleum must be marked on each side, and rear thereof in letters at least 7 cms high on a background of sharply contrasting colour the word “ FLAMMALE ” and the common name of the liquid being transported e.g. “ MOTOR SPIRIT‟, “ KEROSENE” etc. For method of packing, marking & labeling of petroleum & other inflammable liquids, Rules 308, 309 & 310 of Red Tariff No. 20 may be referred. 2.2 Storage Time of Loading & Unloading: All operations of loading, unloading and handling of petroleum and other inflammable liquids shall be conducted between sunrise and sunset. Provided that consignments to be sent in brake-vans of passengers, mixed or parcel trains and by trans-ship or road van trains may be handled at any hour, after due precautions have been taken to prevent accidents. Loading and unloading of petroleum products shall be allowed at any hours if, adequate electrical lighting and fire fighting facilities as determined by Chef Controller of Explosives, have been made available at the place of loading and unloading. Prohibition of smoking, fires etc.: Petroleum and other inflammable liquids must not be stored or handled near explosives and other dangerous goods. Smoking, taking fire or naked light matches or other articles of inflammable nature is strictly prohibited near petroleum and other inflammable liquids. All due precautions should be taken at all times to prevent any escape of petroleum and other inflammable liquids. Rule 312 and 313 of Red Tariff No.20 may be referred for detail. 2.3 Transportation Subject to the provisions of Rules (i) and (ii) : (a) Petroleum & other inflammable liquids, Class „A”, shall be transported by goods trains only. (b) Petroleum and other inflammable liquids, Class „B‟ & “C‟ may be transported in wagons by all trains except passenger trains. Rule (i) Petroleum and other inflammable liquids, class „A‟ may be transported in wagons by a mixed or parcels train on any line or section on which goods trains are not running provided that immediately on entering any section on which goods trains are running, the wagons containing petroleum and other inflammable liquids class „A‟ shall be detached from the mixed or parcels trains.

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Rule (ii) Carriage in brake-van of passenger, mixed or parcel trains – Except as otherwise provided in column 5 of table III of Red Tariff No.20, petroleum and other inflammable liquids shall not be carried in brake-van of passengers, mixed or parcel train. Whenever these commodities are permitted to be carried in the brake van, the following points must be ensured. a) The total quantity in the brake-van of any one train at any one time shall not exceed 50 liters. b) Petroleum and other inflammable liquids shall not be conveyed in the same carriage with any matches or fuses or appliances producing ignition, or any explosives or other dangerous goods. c) Packages containing petroleum and other inflammable liquids shall be carried only in the rear brake-van which shall be well ventilated. (d) Packages containing petroleum and other inflammable liquids shall be placed as far as possible from other packages in the brake-van and from the tail light of the train. Conveyance in tank wagons Tank wagons used for the conveyance of petroleum and other inflammable liquids shall be of a design approved by the Chief controller of explosives. Precautions to be observed while loading and unloading tank wagons: (i) Tank wagons used for the conveyance of petroleum and other inflammable liquids shall be in good condition and free from leakage. (ii) In filling tank wagons, an air space of more than 5% of the capacity of the tank wagon shall be left. Provided that the prescribed air space may be reduced to (a) 2.5 percent in the case of some important items like : High speed diesel oil Furnace oil Kerosene oil Aviation Turbine fuel (b) 4 percent in the case of some important items like Aviation spirit Petrol Naptha (iv) All inlets and outlets shall be securely closed. (v) Petroleum and other inflammable liquids, class „A‟ shall not be filled in or discharged from tank wagons :- (a) At any place where tank wagon is exposed to sparks. (b) Within a distance of 30 m from any fire, furnace or artificial light capable of igniting inflammable vapour. Distance may be reduced to 9m when the liquid is filled or discharged under seal and closed vapour return pipe lines are provided. Empty Tank Wagons: All empty tank wagons which have contained petroleum and other inflammable liquids shall, except when they are opened for the purpose of cleaning them and rendering them free from vapour, be kept securely closed unless they have already been thoroughly cleaned and rendered free from vapour.

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2.4 Stowing in wagons, labeling, sealing and locking

Guidelines regarding stowing, labeling, sealing & locking of wagons have been discussed in Rule 322 & 323 of Red Tariff No.20. A „Dangerous‟ label as shown in Rule No.323 of Red Tariff No.20 must be affixed to both sides of every wagon in which petroleum and other inflammable liquids are stored for dispatch or delivery or while in transit. The rules for shunting, Marshalling and delivery of consignments have been discussed in Chapter-III of Red Tariff No.20. 2.5 Additional Rules

Any additional or exceptional rules applicable for any specific item regarding packing, marking and labeling carriage by Goods Train, Carriage in brake van of Passenger, mixed or parcel train and stowage and carriage rules have been discussed in detail in table-III, Chapter III or Red Tariff No.20. 3.0 CLASS – VIII: ACIDS AND OTHER CORROSIVES

A List of Acids and other corrosives which have been considered dangerous goods are given in Chapter VIII, table VIII of Red Tariff No. 20. Only these acids and other corrosives shall be accepted for conveyance by rail. Regarding general restrictions on conveyance of acids and other corrosives by rail and notice of dispatch to be given by sender, rules 802, 803, 804, 805 & 806 of Red Tariff No.20 may be referred. 3.1 Packing, Marking and Labeling:

Although, acids and other corrosives is to be packed by consignor but more precautions need to be taken by concerned Railway Officials that it is packed strictly in the manner laid down in column 2 of table VIII and as per rules 807 of Red Tariff No. 20. The outermost package containing acids and other corrosive must be marked with the word “Corrosive” and name of the acid or corrosive. Labeling of package must be done as per rule 808, 809 & 810 of Red Tariff No.20. 3.2 Handling and Storage (a) Time of loading and unloading:

All the operations of loading, unloading and handling of acids and other corrosives shall be conducted between sunrise & sunset. Consignments sent in sectional vans may be handled at any hour by taking all due precautions to prevent accidents, including provision of adequate lighting. (b) Handling of Packages

(i) Packages containing acids and other corrosives not be thrown, dropped down or dragged along the ground of floor and care should be taken to avoid striking them against any hard object. (ii) When loading and unloading heavy drums or cask cushions of a suitable type, thick coir matting, felt, bags filled with saw dust or similar protection should be used to avoid damage to the drums or casks and to prevent leakage. (iii) Whenever practicable, packages containing acids and other corrosives shall be carried or conveyed on trolley or hand barrows. (c) Acids and other corrosives not to be stored or handled with or near explosives or other dangerous goods or articles of inflammable nature.

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(d) Acids and other corrosives not to be stored or handled with or near foodstuffs or foodstuffs empties. (e) The floor of any place or wagon on which acids and other corrosives have been stored or the wagon or trolly or hand barrow in which they have been carried shall swept and thoroughly cleaned after removal of the goods there from. 3.3 Transportation

(i) Acids and other corrosives in wagons may be transported by all trains including passenger trains, but not to be transported in the brake van of trains. (ii) Acids and other corrosives shall be carried in covered iron wagon and tank wagons. End opening carriages or wagons shall not be used. Conveyance in tank wagons

Tank wagons used for the conveyance of acids and other corrosives shall be of a design approved by the Chief Controller of Explosives. Precautions to be taken while loading tank wagons

(i) Tank wagon used for the conveyance of acids and other corrosives shall be in good condition and free from leakage. (ii) In filling tank wagons, an air space of not less than 50% of the capacity of the tank shall be left. (iii) All inlets and outlets shall be securely closed subject to provision of vents where required.

3.4 Stowing in Wagons

(i) Packages containing acids and other corrosives should be compactly loaded so that they do not shift during transit.

(ii) Different kinds of acids and other corrosives when loaded together in the same wagon shall be kept as far apart from the another as may be practicable.

(iii) Drums containing acids and other corrosives shall as far as possible, be loaded on end.

(iv) Bottles, jars and carboys should not be loaded on top of other goods, and the other goods should not be loaded on the top of bottles, jars and carboys.

3.5 Labelling, Sealing and Locking of Wagons

A „Dangerous‟ label as shown rule 824 of Red Tariff No.20, shall be affixed on both sides of every wagon in which acids and other corrosives are stored for dispatch or delivery or while in transit.

3.6 Precautions to be taken during shunting

Shunting of wagons containing acids and other corrosives shall not be carried out, except under the superintendence of a duly authorized officer who shall ensure that during shunting operations: (a) the speed of all movements does not exceed 8 KMPH

(b) no rough hump, fly or loose shunting takes place.

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3.6 Additional Rules

Any additional or exceptional rules applicable for any specific items regarding Packing, marking and lebelling, Carriage etc. have been discussed in details in table VIII, Chapter VIII of Red tariff No.20. 4.0 Stationary Storage of Dangerous Goods

Some of the dangerous goods like HSD oil, lubricants etc. are also stored by the railways for their own consumption in diesel loco sheds, RDIs at stations, store depots etc. These places of storage of dangerous goods must have sufficient fire fighting equipments and trained man power to deal with initial phases of fire. All such locations of storage must also have the road access so that fire tenders can approach in the event of any major fire. Adequate security arrangements should be made at these locations to prevent any outside interference which may cause any untoward incident. The facilities for storage of petroleum products by the Railways should conform to the Petroleum Rules 2002 notified in the Gazette of India.

In addition to the railways own storage, there are major storage points of dangerous goods adjacent to the railway infrastructure under the private ownership. Railways should liaise with such private owners to ensure that adequate safety precautions are taken and locations are suitably guarded by them to obviate any untoward incident that might affect railway system.

Monitoring Movement of Hazchem:

Dedicated communication system is to be established for Rail Transportation to monitor movement of Toxic Chemical Agents. A mechanism is to be developed like a Geographic Information system (GIS) for continuous monitoring of such Transport Vehicles along their route. This may require to be dove-tailed with the FOIS network of the Railways, once the TMS/FOIS is extended for booking (preparation of RRs) and movement of chemical items in wagons to be included in FOIS.

Rescue Relief and Restoration Operations:

Railway‟s expertise in dealing with the mis-happenings like spillage, catching fire etc. of these

dangerous goods is very limited. It is therefore imperative that the respective zonal railways will

develop and nurture coordination with those agencies and Organisations on their system that

have expertise in dealing with the hazardous material being handled and transported on the

respective zonal railways. Contact details e.g. Name, Designation, Telephone Nos., Mobile Nos.

etc. of such agencies should be available in the Divisional and Zonal Railway Disaster

Management Plan so that these agencies can be called for without any delay during any

untoward incident. Nominated staff of ARMVs, ARTs and few of the staff maintaining the rolling

stock which is used for transportation of hazardous material may be trained and equipped with

the equipment used for dealing with such material.

Preventive Action the Rail Route of Movement of Hazchem

Divisions located on the “Hazchem Rail Transportation Highways” have to be in close touch with specialized services available with IOC/GAIL and Pvt. Chemical Factories and NGOs to be able to call upon their men and firefighting fire extinguishers etc at short notices.

Vulnerability on this Highway needs to be reduced by the removal of Jhuggies from close to the track (say till at least 50 m away). This is essential as in the case of derailment of a Naptha loaded ( or even POL Tank Wagon etc) train, there is a high possibility of spillage of the dangerous products and its spread over a wide area. These products are highly prone to catch fire and even explode, resulting in fire in the Jhuggies etc.

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FIRE ACCIDENTS

FIRE IN TRAINS

Fire in running train is more catastrophic than on a stationary one, since fanning by

winds helps spread the fire to other coaches. Moreover passenger sometime jump

out of a running train on fire resulting in increased casualties.

FOLLOWING SOURCES ARE MAIN CAUSE OF FIRE IN TRAINS:

(i) Carrying Stoves, Sigris, Gas Cylinders, Kerosene Oil, Petrol fireworks etc. in

passenger

compartments;

(ii) Lighting fire/using fire near paper, wood, petrol or other inflammable articles.

(iii) Lighted match sticks, cigarette ends carelessly thrown;

(iv) Short Circuiting in electrical wirings.

(v) Using naked light during authority token delivery to the driver, shunting of inflammable

loads, sealing of inflammable wagons;

(vi) Use of fire or smoking near wagons containing LPG; other inflammable liquids and explosive goods.

All Railway staff and passengers should take all possible precaution to avoid any of the above mistakes so that possibility of fire breaking out can be minimized. In general fire originates in a small level. When it surrounded by burning materials with adequate supply of air, fire spreads.

1. FIRE PREVENTIONS.

(a) Required numbers of Fire Extinguishers must be provided in Brake Vans, RMS Vans,

Dining cars, AC coaches, Inspection Carriages, Stations and other nominated places.

(b) Proper marshalling order of the wagon containing explosives, inflammable and dangerous goods should be strictly followed.

(c) Proper care & precautions should be taken while handling these items, such as diving loading, unloading & storing.

(d) Proper training on “fire fighting” shall be imparted to all front line staff.

2. THE FOLLOWING THINGS TO BE AVOIDED.

(i) Smoking or lighting a flame where it is prohibited.

(ii) Throwing of oil soaked jute/ cloth carelessly;

(iii) Throwing of burning match –stick, bidi/cigarettes carelessly;

(e) Over loading of a van so as to interfere with electrical connections. Allowing running of hot axle wagon Keeping explosive materials along with combustible materials. Carrying of Gas Stoves, Kerosene Oil, Gas Cylinders, Kerosene Jars. Petrol or other inflammable articles in passenger carrying trains.

FIRE ALARM A proper fire alarm is the quickest means to warn staff about the outbreak office.

As soon as a fire is noticed any of the following fire alarm as provided shall be used

immediately;-

(i) Electric Siren : Should be sounded continuously for 5 minutes.

(ii) Shed Hooter : Should be sounded continuously for 5 minutes.

(iii) Hand Bell : Should be sounded continuously for 5 minutes.

(iv) Engine Whistle : Should be sounded continuously for 5 minutes.

(v) Electric Fire Bell: Button should be pressed to „on‟ to ring the fire alarm bell continuously

for 3 minutes.

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4. ACTION TO BE TAKEN DURING FIRE ACCIDENTS

(i) In the event of a vehicle on a train caught fire, on run.

a. The train shall be stopped, immediately.

b. Instruct passengers to go to the other end of the coach which is away from fire and if

possible cross over to the next coach through vestibule. Evacuate passengers from burning

coaches. More people expire due to suffocation from smoke rather than due to actual burning.

c. Advise passengers to take a cloth, wet it in their drinking water and cover their nostrils.

d. Insist that passengers should save themselves first and not bother about their luggage

which can be retrieved later on. Make sure no passenger lie down on the floor.

e. Try to put out the fire before it becomes a blaze by using either water or blanket etc.

f. After the train has stopped the passengers should come down from the coach

immediately.

g. Building up confidence of passenger by suitable advice is of great importance.

h. Efforts shall be made to save the lives and RMS first.

i. Information should be given to the nearest SM/control/fire station quickly.

j. In charge of stations in rear or front get their fire extinguisher mobilized on first

information and deploy trained personnel.

k. The burning vehicle shall be isolated, at a distance of not less than 45 meters being left

between it and the other vehicles of the train.

l. The train shall be protected in accordance with GR. 6.03, if not protected by fixed

signals.

m. Every efforts shall be made to extinguish the fire and to save the wagon labels, seals and the contents of the vehicle.

n. Earth or sand, if available shall also be used to extinguish fire.

o. If the fire is suspected to be due to electrical short circuit, source shall be switched off; the electric couplers at the both end shall be disconnected & fuse from the battery from boxes shall be removed. p. In case the fire is near a tank, the Guard and Driver shall use their discretion to proceed there but no such attempt shall be made until the portion of the train in rear of burning vehicle has been detached. q. All available help should be mobilized to extinguish the fire.

(ii) In the event of fire on an electric engine/ EMU

(a) The Loco Pilot shall immediately switch off the circuit breaker and lower the pantograph; bringing the train to a stop. The train shall be brought to a stop at once.

(b) After disconnecting the electric supply to the affected circuits, the Loco Pilot shall take necessary action to put out the fire, by using all available means including fire extinguisher. (c) If the fire cannot be extinguished by the above means the Loco Pilot shall advise the Traction Power controller through the emergency telephone to make the affected section of the over- head equipment dead. (d) The Guard and any other staff available shall render all possible assistance to the Loco Pilot in extinguisher out the fire. (e) Fire extinguishers shall be provided on each electric engine / train and the Loco Pilot shall made himself familiar the location and use of these extinguishers. (f) Ordinary Fire extinguishers or water from a hose pipe shall on no account be used to extinguisher fire on live wire or electrical equipment. (g) If the services of the fire brigade required, the brigade shall not be allowed to commence operations until all electrical equipment in the vicinity of the fire have been made dead. (h) In charge of stations in rear or front get their fire extinguisher mobilized on first information and deploy trained personnel.

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(iii) In the event of a fire on a DMU stock.

(a) The Loco Pilot/motorman shall immediately switch off the circuit breaker and shut down the engine, bringing the train to a stop at once.

(b) The guard shall give all possible assistance to the motormen in extinguishing the fire.

(c) The fire extinguishers of approved type shall be provided on each motor coach of DMU then a DMU rake is turned out from the Car/Home Shed, The foreman/CWS in charge of the Shed shall inspect the fire extinguishers and ensure that these are in good working condition. (d) In charge of stations in rear or front get their fire extinguisher mobilized on first information and deploy trained personnel. (iv) Fire caused by Petrol or other inflammable liquids, acids or gases:

a) Segregate the affected wagon, coach or area involved.

b) On opening a wagon do not enter it immediately. You would thus, avoid fumes, which may be dangerous.

c) Use foam type fire extinguishers and sand and not water or soda acid type fire

extinguishers.

d) Do not bring naked lights near the site of fire.

e) Warn the people living in the surrounding areas within one Km. radius.

f) Stay away from ends of tanks, as tanks normally burst from the ends.

g) Cool tanks that are exposed to flames with water from the sides only after the fire is put

out.

h) Withdraw immediately in case of rising sound from venting safety device or any discoloration of tank due to fire.

i) Inform the nearest Fire stations intimating that the fire has been caused by Petrol or any other inflammable liquids, acids or gases.

(v) In case of fire due to Explosive. Inflammables/Dangerous Goods:

(a) Extinguish by closing the valve or isolating LPG feed to fire by other suitable controls.

(b) Following steps may be taken if no undue risk is involved:

(c) Move unheated cylinders to a safe place after ensuring closing of valves.

(d) Cool the hot cylinders by spraying water from a safe position. The person directing the

spray should take up a position where he would be protected from possible explosion.

(vi) If cylinder containing inflammable/toxic gas develops leak during transportation, remove it to an isolated open place away from any source of ignition and advise the filler or consigner as required.

a) Inform the Chief Controller of Explosives by fax/telephone.

b) Inform officer in charge of nearest police station.

c) Inform departmental officer concerned.

d) Pending the visit of the Chief Controller of Explosives/his representative, the wreckage and debris shall be left undisturbed except to save lives.

e) After getting information from the Chief Controller of Explosives that he does not wish any further investigation, the restoration work may be commenced.

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IMPORTANT ● If the Loco Pilot and guard of a running train notice fire on another passing train on adjacent line the Loco Pilot shall switch on flasher light, whistle continuously and both shall exhibit red hand signal to attract the attention of the loco Pilot and the guard of the affected train. ● If they fail to do this, they shall stop the train at the next station and report the matter writing to the SM. ● When the fire is of serious nature nearby Fire Brigade may be called without delay. ● The occurrence of a fire shall be informed to the nearest station by most expeditious means and the Station Master on receipt of such information shall take such actions as may be required as per rules.

(5) WHEN A PERSON IS CAUGHT ON FIRE (a) Approach him holding the nearest available wrap in front of you. (b) Wrap it around him (c) Lay him flat and smoother the flames (d) On no account should he be rushed to open air. (e) Call for assistance

(6) GENERAL INSTRUCTIONS FOR THE TREATMENT OF BURNS AND SCALDS

4.9 Avoid handing the affected area more than it is necessary. See that your hands are

clean.

4.10 Do not apply lotions of any kid, on the affected area.

4.11 Do not remove burnt to clothing & do not break blisters.

4.12 Cover the area (including burnt clothing) with prepared dry sterile dressing if possible, otherwise clean lint, rashly laundered linen or some similar material may be used.

4.13 Bandage firmly except when blisters are present or suspected, in which case bandage lightly.

4.14 Immobilize the affected area by suitable means.

4.15 Treat for shock.

h) In serious case, remove, the patient to hospital as quickly as possible. The injured may probably require an anesthetic, so ordinarily nothing should be given orally. If medical aid is delayed for at least four hours , give drinks of water to which salt has been added in the

proportion of half a teaspoon to two tumblers, with the addition of approximately half a teaspoon of bicarbonate of soda (if available).

(i) In a minor case, give large quantities of warm fluids, preferably weak tea sweet ended with sugar (7) FIRE FIGHTING:

Dry chemical powder type fire extinguisher (DCP)

These types are suitable for tacking petroleum, gas, electrical fire and controlling fires of textile

fibers, sodium based chemical powder is used on a fire which undergo chemical reaction.

How to use:

▪ Carry to the place of fire and keep it up right. ▪ Remove the safety clip. ▪ Strike the knob located in the cap.

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▪ Sealing disk of the cartridge gets broken and allows carbon dioxide gas to escape to the

main shell and powder is pushed out.

▪ Direct the steam of the powder at the base of the flame. ▪ For effective result stand at about 1.5 to 2.5 m. near the seat of the fire. ▪ Move forward with moving the nozzle rapidly from side to side in sweeping motion. ▪ When using on outdoor fires operate from the up wind side for effective spray.

BUILDING EVACUATION:

When the building fire alarm sounds: ▪ Immediately evacuate using building emergency plan procedures. ▪ Walk to nearest exit/stairwell (Close doors behind you) ▪ Do not use elevators. ▪ Proceed to the designated gathering area outside the building. ▪ Do not re-enter building until cleared by authorized personnel. ▪ Assist with evacuation of individuals with special needs.

(5) POINTS TO REMEMBER

(i) Be speedy but do not get nervous;

(ii) Locate the fire extinguishing substances viz; water bucket with water/ sand, Fire extinguishers etc;

(iii) Raise alarm;

(iv) Inform all concerned to assist in extinguishing the fire;

(v) Segregate/ remove all valuable properties;

(vi) Keep Fire Extinguisher/ water buckets in readiness and use those as per requirement to extinguish fire;

(vii) Arrange to isolate the source of fire if possible.

MANAGEMENT OF CHEMICAL (TERRORISM) DISASTERS

Introduction :-

A terrorist attack involving chemical agents differs from a normal terrorist attack as it results in specific effects on health and can cause fatal injuries, create panic, and affect the morale of the community. The targets of terrorists include market places, densely populated areas, public functions, important dignitaries, water and electricity supplies, restaurants/food plazas, malls, places of entertainment, busy railway stations in metros and critical and sensitive military, civil and economic institutions.

Chemical terrorism is an act of violence to achieve professed aims using chemical agents. These

chemical agents include poisonous gases, liquids or solids that have a deleterious effect on the

biotic and non –biotic environment. Due to the relatively easy availability of hazardous chemicals

in Major Accident Hazard units, storages and during transportation, terrorists can procure

chemicals or even try to sabotage the facilities or transport vehicles as it offers them an easier

and often more catastrophic method of anti-national activity. The mode of dispersal used for

chemical agents would range from dissemination of aerosolised material to contamination of

food and water.

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NDMA‟s Guidelines :-

The possibility of a chemical terrorism attack can be minimized by spreading general awareness and building the capacity of the community, institutions, and governmental and non-governmental organizations.

The approach followed in the NDMA‟s Guidelines lays emphasis on :

● Security and surveillance measures for installations manufacturing/ using/storing chemicals. ● Strengthening intelligence regarding the movement of chemicals. ● Preparedness for counter-terrorism measures : ● Issues regarding the safety of chemicals and risk reduction strategies etc. ● Strengthening of response through rescue and emergency medical resources.

● Preparedness of all emergency functionaries in terms of protection, detection, decontamination, de-corporation, capacity building and infrastructure development. ● Community-centric mechanism for the management of chemical (terrorism) disasters.

CTD Preparedness Plan:-

Implementation of the Guidelines at the national level shall begin with the preparation of a detailed action plan (involving programmes and activities) by the nodal ministry (MHA) that shall promote coherence among different CTD management practices and strengthen mass casualty management capacities at various levels. The concerned ministries like MoD, MoEF, Ministry of Railways (MoR), MoL&E (through Employees‟ State Insurance Corporation (ESIC),

MoA etc., will also prepare their respective CTD preparedness plan as a part of all hazard DM Plans. The Railways has an important role in the management of mass casualties in the event of national calamities, they should also cater for developing additional capacities besides meeting their own requirements in their preparedness plan.

Railway Board has issued guidelines on precautions in handling, storage and transportation of chemicals. These are to supplement the guidelines laid down in the Red Tariff. The Commercial Department may keep the RPF official updated on the Goods Sheds which handle Hazchem so that adequate security systems can be strengthened. This may be a part of the Divisional DM Plans.

Preparedness for Emergency Response:-

Preparedness for an emergency response at the incident site requires protection, detection, and

decontamination. RPF and the Medical Department have a role to play in the relief and

mitigation efforts. SOPs are required for all the emergency responders working under the overall

supervision of the incident commander. This may be identified in the zonal DM Plan as the DRM

of the respective division on the Railways where CTD has occurred. SOPs will be included for

field decontamination. A well-orchestrated medical response to CTD will be possible only by

having a command and control function at the divisional level by the Medical Department. The

CMO/CMS will be the main coordinator for the management of CTD.

Training for the Responders:-

The Medical Department of the Railways has little or no expertise in the effects of different chemicals. This needs to gradually developed initially in a skeleton number (one or two) of Doctors and Para-medical staff in each Divisional Railway Hospital through training.

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Medical Preparedness for CBRN:-

This is covered already in the chapter 9 (item 9.2) under the heading “Medical Preparedness

– MCE and Mobile Relief Arrangements”.

Action plan by Railways to prevent Chemical (Terrorism) Disaster at crowded railway stations and yards should be worked out. The plan should include immediate response capability of Railways, before the specialist forces arrive, to manage such a disaster.

MANAGEMENT OF NUCLEAR AND RADIOLOGICAL EMERGENCY (DISASTER)

Nuclear/Radiological Emergency:-

Any radiation incident resulting in or having a potential to result in exposure and/or contamination of the workers or the public in excess of the respective permissible limits can lead to a nuclear/radiological emergency.

After due consideration of the nature and consequences of the nature and consequences of all the possible scenarios, these radiological emergencies have been broadly classified into the following five categories:

An accident taking place in any nuclear facility of the nuclear fuel cycle including the nuclear

reactor, or in a facility using radioactive sources, leading to a large-scale release of radioactivity

in the environment.

A „criticality‟ accident in a nuclear fuel cycle facility where an uncontrolled nuclear chain reaction takes place inadvertently, leading to bursts of neutrons and gamma radiations.

An accident during the transportation of radioactive material.

The malevolent use of radioactive material as a Radiological Dispersal Device by terrorists for dispersing radioactive material in the environment.

A large-scale nuclear disaster, resulting from a nuclear weapon attack (as had happened at Hiroshima and Nagasaki) which would lead to mass casualties and destruction of large areas and property.

Normally, nuclear or radiological emergencies (referred to in points (i) to (iv) above) are within the coping capability of the plant/facility authorities. A nuclear emergency that can arise in nuclear fuel cycle facilities, including nuclear reactors, and the radiological emergency due to malevolent acts of using Radiological Dispersal Devices are the two scenarios that are of major concern. The impact of a nuclear disaster (scenario at (v)) will be well beyond the coping capability of the local authorities and it calls for handling at the national level. Vulnerability of Nuclear Facilities:-

Identification of a Rail network close to a nuclear facility needs to be done by the zonal Railways.

As regards the vulnerability of various nuclear fuel cycle facilities to terrorists attacks, these facilities have elaborate physical protection arrangements in place to ensure their security. The structural design of these facilities ensures that even in the event of a physical attack, the structural barriers prevent the release of any radioactivity outside the plant area itself and hence the public are not likely to be exposed to radiation.

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While their radioactive strength is in itself a deterrent to pilferage, the radioactive sources can still be stolen and used in a Radiological Dispersal Device or Improvised Nuclear Device. Essentially, a Radiological Dispersal Device is a conventional explosive devise in which the radioactive material has been so added that, on its being exploded, there would be dispersal of radioactivity in the environment.

A Radiological Dispersal Device is not a Weapon of Mass Destruction. Normally, the use of a Radiological Dispersal Device by itself would not result in fatalities due to radiation. The fatalities, if any, would primarily be due to the explosion. However, it may contaminate a reasonably large area, besides its main potential of causing panic and disruption.

Accidents during the transportation of radioactive materials are of low probability due to the special design features of the containers in which they are transported and special safety and security measures (to take care of all possible threats/eventualities, including the threat from misguided elements) which are laid down to be followed during actual transportation.

A network of 18 Emergency Response Centres has presently been established by the Bhabha Atomic Research Centre to cope with radiological emergencies in the public domain, like transport accidents, handling of orphan sources, explosion of Radiological Dispersal Devices etc. The task of these Emergency Response Centres is to monitor and detect radiation sources, train the stakeholders, maintain adequate inventory of monitoring instruments and protective gear, and provide technical advice to first responders and local authorities.

DISASTER MANAGEMENT PLAN-

Basis of Policy Formulation on Disaster Management Plan

As per the Disaster Management Plan 2016 issued by Railway Board, the preparation of the Disaster Management Plans in co-ordination with the different Departments of the Railway, other Central/State Govt. agencies, NGOs, Private agencies, etc. has to be done by the Safety department of Railway Board, Zonal Railways and Divisions.

The Hospital DM plans and the Security arrangements (drills etc) shall be prepared and coordinated by the Medical and the Security department respectively.

The Management of Floods, Cyclones, Earthquakes, Landslides, etc, and preventive action/ mitigation shall be coordinated by the Civil Engineering Department.

The Rescue and Restoration centric DM including preparation of plans and procurement of specialized equipment and rescue centric training of personnel has to be coordinated by the Mechanical Department.

DM Act, 2005, NPDM and NDMA Guidelines

As per Railway Board‟s guidelines incorporated in the Disaster Management Plan 2016, Zonal

Railways will prepare Disaster Management Plans at HQ and Divisional Levels as per the

provision of Disaster Management Act, 2005. These Plans will encompass the National Policy of

Disaster Management (NPDM) and Guidelines issued by NDMA; as also all types of disasters that

can occur on the Railway system. Accordingly, the same has been incorporated in the DM Plan

of the Division.

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Disaster Management Act, 2005

The Disaster Management Act, 2005 (hereinafter referred to as the Act), enacted by the

Parliament was notified in the Gazette of India on 26th December, 2005. The Act provides for the

legal and institutional framework for the effective management of disasters. The responsibility of

laying down the policies and guidelines on Disaster Management has been given to NDMA under

the Act. The NDMA accordingly prepared a draft of the National Policy on Disaster

Management (NDPM) in consultation with the Home Ministry and submitted the same for

approval of the Government.

The NPDM envisages a holistic approach to disaster management, encompassing the entire disaster management cycle including prevention, mitigation, preparedness, relief, rescue, rehabilitation and reconstruction. It addresses all aspects of disaster management covering institutional, legal and financial arrangements, capacity building, knowledge management, research and development. It focuses on the areas where action is needed and the institutional mechanism through which such action can be channelized.

Salient Features of the Disaster Management Act, 2005:

It is the central legislation on Disaster Management around which all the Disaster Management

related activities revolve since its enactment. The Disaster Management Plan of the Railways has

been prepared by taking relevant provision of this Act into consideration.

Disaster has been defined in this Act as under:

“Disaster means a catastrophe, mishap, calamity or grave occurrence in any area, arising from natural or man- made causes, or by accident or negligence which results in substantial loss of life or human suffering or damage to, and destruction of, property, or damage to, or degradation of, environment, and is of such a nature or magnitude as to be beyond the coping capacity of the community of the affected area”

Disaster Management has been explained in this Act as under:

Disaster Management means a continuous and integrated process of planning, organizing, coordinating and implementing measures which are necessary or expedient for-

• prevention of danger or threat of any disaster

• mitigation or reduction of risk of any disaster or its severity or consequences

• capacity-building

• preparedness to deal with any disaster

• prompt response to any threatening disaster situation or disaster

• assessing the severity or magnitude of effects of any disaster

• evacuation, rescue and relief rehabilitation and reconstruction

Important Provisions in the DM Act, 2005 Concerning Railways:

Sections 35, 36 & 37 of the DM Act, 2005 detail the responsibilities of Ministries and

Departments of Central Govt. as per which a number of measures/actions are to be taken either

on their own or in consultation with NDMA.

Guidelines issued by NDMA and Action thereon

NDMA have issued guidelines on the Management of Earthquakes, Cyclones, Floods, Medical

Preparedness and Mass Casualty Management, Chemical Disasters, Biological Disasters, Nuclear

Disasters, Chemical (Terrorism) Disaster, Landslides and Snow Avalanches and Preparation of

State Disaster Management Plans, Incidence Response System, strengthening of Safety and

securing for transportation of POL Tankers, Management of Tsunamis, Role of NGOs in DM,

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Management of Drought etc. These guidelines are available on the NDMA website at

http://ndma.gov.in. These Guidelines are statutory and mandate all the stake-holders

including Railways to take necessary measures for prevention and mitigation of all types of

disasters possible on their system and also to have mechanism in place for rescue, relief and

restoration, if these happen.

Guidelines on Chemical Disasters issued by NDMA are very relevant for the Railways, aswe transport a number of hazardous chemicals by rail. These guidelines add to safeguards listed in the Red Tariff on handling, storage and transportation of hazardous material. These guidelines are directed more towards their prevention and mitigation of their effects, if these happen, than on rescue and relief operations afterwards.

Guidelines on Chemical (Terrorism) Disaster call for the railways to strengthen mechanism against chemical terrorism related disasters. Medical and RPF personnel would be required to be given specialized training to handle such a disaster.

Guidelines on Nuclear and Biological Disasters call for the railways to take stipulated precautions in the transportation of Radio-active substances and Chemical (Biological) items.

Guidelines on Preparation of State Disaster Management Plans concern the zonal Railways to the extent that co-ordination mechanism between the State Governments and the Railways should be institutionalized for disaster response. The Relief Commissioners in the States may be coordinated for assistance required from the State Governments, district officials as also to involve NGOs. Mutual sharing of each other‟s strengths and facilities has to be institutionalized as a system.

Guidelines on Management of Earthquakes, Cyclones, and Floods broadly necessitate zonal Railways to survey their existing infrastructure with respect to earthquake, floods and cyclone preparedness based on the vulnerability maps and to take necessary action for making the infrastructure resistant to such disasters. All new construction should henceforth necessarily be disaster resistant. Guidelines on Medical Preparedness and Mass Casualty Management envisages train based casualty transport and evacuation system with following highlights:

1. In MCM (Mass Casualty Management), wherever required Railways needs to provide transportation facility for Mass Casualty Evacuation (MCE). Where required, ARMVs or special trains may be run to facilitate relief from the nearest coaching terminal to the disaster site.

2. The railway disaster plan will provide support to the community and local administration during mass casualty emergencies. Assistance through Railways‟ infrastructure of Hospitals etc. has to be provided as and when it is asked for.

NDMA have issued Guidelines on:

1. Management of Chemical Disaster(Industrial) April 2007

2. Management of Earthquakes April 2007

3. Formulation of State Disaster Management Plans July 2007

4. Management of Floods January 2008

5. Medical Preparedness & Mass Casualty Management January 2008

6. Management of Cyclones April 2008

7. Management of Biological Disasters July 2008

8. Management of Nuclear & Radiological Emergencies February 2009

9. Management of Chemical (Terrorism )Disasters March 2009

10. Management of Landslides and Snow Avalanches June 2009

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11. National Policy on Disaster Management October 2009

12. Psycho- Social Support & Mental Health Services in Disasters December 2009

13. Incident Response System Guidelines July 2010

14. Management of Tsunamis August 2010

15. Management of Urban Flooding September 2010

16. Drought Management September 2010

17. National Disaster Management Information & Communication System February 2012

18. Scaling, type of Equipment and Training of Fire services April 2012

19. Guidelines for Seismic Retrofitting of Deficient Buildings and structures June 2014

20. Guidelines on Management of Hospital Safety February, 2016

21. Guidelines on Management of School Safety February, 2016

22. Guidelines for Preparation of Action Plan-Prevention and Management of

Heat-wave.

2016

Reports by NDMA:-NDMA has further issued following Reports (As Broad Guidelines)

1. Revamping of Civil Defence

2. NIDM‟s Functioning

3. Pandemic Preparedness Beyond Health

4. Disaster Response Training at the Centre & States

5. NDRF and SDRF

6. Strengthening Safety/Security in Transportation of POL Tankers

7. Threats to Municipal Water Supply and Water Reservoirs

8. Mechanism to Detect, Prevent and Respond to Radiological Emergencies

9. Management of Dead in the Aftermath of Disaster

10. Minimum Standards of Relief

11. Role of NGOs in Disaster Management

12. Pilot Project on Capacity Building for advanced Trauma Life Support in India

13. Capacity Building in Disaster Management for Government Officers and Representative of

Panchayat Raj Institution and Urban District Level

14. Training Regime for Disaster Response

15. Hand Book for Training and Capacity Building of Civil Defence and sister Organisations

(part-I)

16. Hand Book for Training and Capacity Building of Civil Defence and sister Organisations

(part-II)

17. Managing Crowd at Events and Venues of Mass Gathering

18. Cyclone Hudhud-Strategies and lessons for preparing better & strengthen risk resilience in

coastal regions of India.

Coordination with NDRF

The Railway Board has empowered DRMs/CSOs to directly requisition the relevant NDRF battalion for relief and rescue operations depending on the gravity of situation so that their services could be made available expeditiously without any loss of time. Zonal Railways should get in touch with NDRF offices at the nearby locations to have the first-hand knowledge of the resources available with them and also to familiarize them with railway related disaster situations and expose them to the issues relevant to the rescue and relief of passengers during railway accident. It has also been advised to associate NDRF in full scale exercise that is held once every year. There are no charges for availing the services of NDRFexcept the rail transportation which railways may provide at their cost for attending to rail disasters. Railways may also have to provide rail transportation logistics for transporting NDRF even in case of non-railway exigencies.

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During meeting held on 26th July, 2010 between NDMA/NDRF and Railway Authorities, it was decided that the Railways would be associated in all future mock exercises being conducted by the NDMA and for which a copy of annual calendar of mock exercises will be provided by theNDMA and CSOs will coordinate Zonal Railways‟ participation in such mock exercises. Similarly,Railways will carry out mock exercises on train accidents in presence of NDRF Battalion Commandants. During the meeting between NDMA/NDRF and Railway Board officials held on 19th February, 2013, it was decided that NDRF HQr will draw an annual calendar for zone/division-wise meeting between NDRF Battalion Commandants and Railway Safety officials for better coordination and management during disasters/major train accidents and each NDRF battalion should carry out at least one or two mock exercises/coordination meeting with each zonal Railway each year. As per the Disaster Management Act, various ministries and departments under Government of

India should join hands for mutual assistance in case of a disaster. Assistance from local

government and non-government agencies is invariably required by the railway administration

for prompt relief and rescue operation in case of disasters affecting railways and, therefore,

assistance of NDRF could be of great help to the railways. The rail infrastructure is not in an

island away from the civil areas of the Districts/States. In most cases of a disaster, other than a

train accident, the State Governments as well as the Zonal Railways would, therefore, requisition

the NDRF simultaneously (for the same disaster). Coordination amongst the affected agencies

(many departments of the Central Government and the States) is very important before the help

of NDRF is required.

MEDICAL PREPAREDNESS – MCE (MASS CASUALTY EVACUATION) AND MOBILE

RELIEF

Network of Mobile Medical Infrastructure:

The Indian Railways has an established network system capable of handling train accidents

along with emergency medical response and casualty evacuation. The system is based on an

infrastructure consisting of Accident Relief medical Vans (ARMV) – Scale I (Unit of accident relief

trains situated at an average distance of every 300 kms on main lines and 400 km on branch

lines), 320 Accident Relief Medical Equipment (ARME) – Scale II consisting of three sets of

Portable Medical Kit for Accidents (POMKA). POMKAs are also available at all health units, sub-

divisional and divisional/zonal hospitals. Trained manpower of medical and all other departments

of the Indian Railways provide first aid, immediate and necessary emergency medical treatment

to save the life and limbs of persons involved in train accidents and arrange rapid evacuation to

the nearest government/private hospital by the first available means of transport. There is a

well-rehearsed action plan to handle railway accidents.

Responsibility of Stake Holders:

Medical Response has to be quick and effective. Ministry of Railways is one of the main

stakeholders in the Medical Preparedness and Mass Casualty Management (MPMCM). The

different mass casualty events and other potential disasters including Chemical, Biological,

Radiological and Nuclear (CBRN) emergencies which may lead to Mass Casualty Evacuation are

to be made aware the Medical Management of the concerned departments which have their own

medical establishments; Railways falls within the ambit of this item; this can be achieved only

through specialized training initially to a few select Doctors in each Divisional Hospital (and the

Zonal Hospitals).

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Emergency medical evacuation requires development of an Integrated Ambulance Network (IAN) including road, aerial and water ambulance networks integrated with special trains for MCE and not only self-propelled Accident Relief medical Vans (SP-ARMVs) of the railways as mentioned in the guidelines. As the evacuation of large number of casualties cannot be done by an ARME (or SP-ARMEs) the Railways have adopted the concept of mobilization of special train for MCE when required. It will work in conjunction with Emergency Response Centres (ERCs), ESIC medical services and related emergency functionaries with laid down Standard Operative Procedures (SOPs) for all stakeholders. Hospital preparedness should aim at planning the use of hospital resources in a well coordinated and simple way with defined roles for all medical personnel. Such activities will be drafted in the hospital DM plan which will be a part of the Zonal/Divisional DM plan. The plan will be rehearsed once a year using mock drills. Zonal Railways have to arrange special trains consisting of AC and/or non-AC coaches to run from the nearest coaching terminal to the site for evacuation especially for large scale casualties. Railway and non-Railway Medical Terms may be deployed in these special trains along with a portable kit of medicines, etc. (POMKA) to attend to the injured during the process of evacuation. In these special trains casualties even in hundreds can be evacuated; the medical attention, however, would be limited vis-à-vis what can be provided in the ARMVs. Hospital Disaster Management Plan There shall be Hospital Disaster Management Plan for each Railway Hospital of Indian Railways which will be prepared by CMS/MD of the Divisional/ Zonal/ Workshop Hospital of the Zonal Railway. This shall be based on the NDMA Guidelines on Medical Preparedness and Mass Casualty Management The Hospital DM Plan should incorporate relevant items given in the DM Plan of the Railways. The Hospital DM Plan comes into effect only if the competent authority so authorized declares on the Zonal Railways an incident as a disaster. It can also come into effect if any Central/ State Govt. agency declares a major incident a Disaster, and where the Medical facility of the Railways shall be required to give assistance. The hospital disaster management plans should address not only mass causalities that has occurred away from the hospital, but should also address a situation where the hospital itself has been affected by a disaster – fire, explosion, flooding or earthquake, etc. Hospital Disaster Management Plan should be available to the Divisional /Zonal Railway Administration and also to the district administration. As a part of the emergency management plan, every hospital is required to have structure in place to respond to emergencies, this structure is routinely tested during drills. Hospital Disaster Management Plan should be tested once a year by mock drills for up-dation.

ROLE OF SECURITY DEPARTMENT IN DISASTER MANAGEMENT

Role of RPF in Disasters:-

In case of any disaster especially serious train accidents, fire incidents, explosion in trains or on railway premises, terrorist acts, hijacking of train etc. RPF has to play lead role in coordination with other Departments of Indian Railways and various agencies of State and Central Government.

In cases of CBRN Disasters, or a natural calamity, RPF has to provide support services in rescue, rehabilitation and mitigation efforts.RPF has a major role in crowd control along with GRP

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Current Preparedness: As per guidelines of the High Level Committee,Disaster Management Team of 15 RPF personnel has been constituted on each Division of Indian Railways. The team is equipped with following equipment:

i. Torches and other lighting arrangements.

ii. Nylon ropes and poles for segregating the affected areas from unwanted visitors and spectators.

iii. Loud-hailer for making announcement.

iv. Stretchers and first aid equipment.

v. Wireless sets for inter-communication.

vi. Cameras for photography of clues.

vii. Luminous jackets.

Members of this team have been trained in providing the basic level support in crowd control

and functional support in case of Disasters. RPF staff will ensure safe custody and disposal of

the luggage of passengers affected by train accidents in coordination with commercial staff as

recommended by the High Level Committee.

To ensure availability of maximum possible RPF personnel in case of disaster/serious train accidents, off duty RPF personnel are to be called on duty in such situations. They should be tasked and trained in search and rescue and first aid duties during a disaster. Quick Reaction Teams (QRTs) of RPF personnel should be available round the clock at bigger stations which will be of immense help to tackle such situations during initial phases specially in cases of terrorist attacks.

DISASTER COMMUNICATION SYSTEM

To handle any disaster by the Railways and to utilize its resources efficiently, Communication is an essential requirement. Where required, back up (alternatives) should be adequately available. Railways have their own extensive communication systems which would be used for Disaster Management too. However, we need to have back-ups especially to ensure 100% communication availability in case of any type of man-made or natural disasters. At the Divisional level, the control rooms have to communicate with the stations, the telephone exchange have to function and the OFC and Quad cable network has to have reliable back ups to be able to be effective. The reach of reliable communication network has to be extended to cover even the Meter and Narrow gauge sections. Incident Response System (IRS) :

The National Policy on Disaster Management lays down guidelines for a chain of command in a structured unit to handle various types of Disasters as under :

A traditional command structure exists in the administrative hierarchy which manages disasters in India. It has been planned to strengthen and professionalize the same by drawing upon the principles of the IRS with suitable modifications. The IRS is essentially a management system to organize various emergency functions in a standardized manner while responding to any disaster. The Railways have their own IRS as they have had to deal with crises like situations and mini-disasters in the day to day operational working and especially with handling of train accidents.

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Traditionally the Control Room in each Division monitors on a “Real Time” basis the train operations. This Control Room is manned round the clock and has representatives of all the departments concerned with train operations as also with abnormalities which may affect train running. This control room of the affected divisions on the Railways will act as the “Incident Response System” (IRS) to monitor information of the Disaster and to coordinate the organization of various emergency functions, (rescue, relief, mitigation etc) in the disaster areas.

The IRS of the Divisions will coordinate with the “Zonal IRS” where a similar control room exists, called the Emergency Control in the Headquarters of each Zonal Railway. The “Zonal IRS” will establish liaison with the IOC of the MHA right from the stage of receipt and issue of “Orange or Red Alerts” and also for providing/requesting help in relief/rescue/mitigation to other departments (or State Government) or from them respectively.

The Zonal IRS will constantly update the position to Railway Board.

DISASTER INFORMATION FLOWS AND ALERTS OF DISASTER

Standard Operating Procedures (SOPs):

The Ministry of Home Affairs (MHA), as the nodal Ministry is responsible for coordinating response and relief efforts with various Ministries/Departments of the Government of India, State Governments and District Authorities. They have prepared the Standard Operating Procedures (SOPs) for handling manmade disasters (for eq. Terrorism related disasters) for which they are earmarked as the lead Ministry for disaster response, relief and mitigation.

All Central Ministries, State Governments, District Authorities and other stakeholders will prepare SOPs in consonance with the National and State Plans. The SOPs will be prescribed for activities

like search and rescue, medical assistance and casualty management, evacuation, restoration of essential services and communication at disaster sites, etc. the other important activities are

provision of food, drinking water, sanitation, clothing and management of relief camps. Detailed

SOPs will also be devised by all concerned for dispatch, receipt and deployment of central resources.

Levels of Disasters :

The Standard Operating Procedures (SOPs) will determine the levels of disasters and for issuing alerts to electronic messaging systems to various agencies about disasters have been formulated by Ministry of Home Affairs. These SOPs will be reviewed periodically for disaster response management in case of natural and man-made disasters.

Integrated Operation Centre of MHA:

Integrated Operation Centre (IOC) has been set up in the Ministry of Home Affairs to handle disaster situations on a 24X7 basis. IOC is responsible for initiating incident alert messages when a disaster is likely to occur or when it has actually taken place.

Categorization of Alerts:

A Standard Operating Procedure has been prepared for alerts of events of different types and identifies the situations when alerts are to be sent by the IOC.

Specific hazards have different categories of alerts. Accordingly, a uniform system has been devised by categorizing each type of alert in stages – Yellow, Orange and Red.

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Action Plan for Communication of Alert Messages:

Whenever a crisis is about to be faced, Government of India has laid down systems for warning its respective departments through an „Alert‟. It should be understood that mere issue of an „Alert‟ (Yellow or Orange) is not an indication of the occurrence of a Disaster. This only signifies the existence of a crisis for which provisions of the Crisis Management Plan would come into operation.

The Action Plan for Alert Messages lays down as under :

(i) All concerned Ministries/Departments/Organisations/Agencies will report events to IOC, MHA.

(ii) While generating and transmitting alerts to IOC (MHA), the concerned agency, will indicate the category of the event as well as its corresponding stage (Red/Orange/Yellow).

(iii) For natural calamities and other crisis situations categorization of Alerts is as under :-

(a) AVALANCHES (Defence Research & Development Organization)

Category Description Stage

Low Generally favourable condition. Triggering is generally possible Yellow

only with high additional loads and on very few extreme slopes.

Only sluffs possible and reach valley in small sizes. Valley

movement is safe. Movement on slopes with care.

Medium Partly un-favourable condition. Triggering is possible on most Yellow

avalanche prone slopes with low additional loads and may reach the

valley in medium size. Movement on slopes with extreme care.

Valley movements with caution. Avoid steep slopes. Routes should

be selected with care.

High Unfavorable condition. Triggering possible from all avalanche Orange

prone slopes even with low additional loads and reach the valley in

large size. Suspend all movements. Airborne avalanches likely.

All round Very unfavorable condition. Numerous large avalanches are likely Red

from all possible avalanche slopes even on moderately steep terrain.

Suspend all movements. Airborne avalanches likely.

(b) TSUNAMI (Department of Ocean Development)

Category Description Stage

No Yellow Stage

Moderate When an earthquake of greater than 6.0 is reported and/or a

Tsunami watch alert is received from JMA/PTWC.

Orange

Great When change in water level after an earthquake is reported by Red

National Institute of Ocean Technology, ITWC would issue a

Tsunami Warning * as per laid down channels.

* The warning may be withdrawn after a better assessment of the level of rise in water level.

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(c) LANDSLIDES (Geological Survey of India)

Category Description Stage

IV

Landslides of small dimensions that occur away from habitations and

do not affect either humans or their possessions. These may occur

near infrastructural installations, agricultural and forestlands and

may not affect them in a significant manner. These slides may

include small incidents that block communication routes for short

periods or do not affect the society in a significant manner.

Yellow

III

Landslides which are fairly large and affect infrastructural

installations like strategic and important highways and roads rail

routes and other civil installations like various appurtenant structures

of hydroelectric and irrigation projects. The landslides that enter

large water bodies like reservoirs of hydroelectric projects and could

damage some of components of these projects.

Orange

II

The landslides that may occur on the fringes of inhabited areas and

result in limited loss of life and property. Landslides, which result in

blockade of courses of relatively smaller natural drainages. If the

blockade is of relatively smaller dimensions its impact would be of a

lower order. Although a threat potential is there, it may not be

immediate.

Orange

I

Landslides of large dimensions that are located over or in close

vicinity of inhabited areas like urban settlements or fairly large rural

settlements. Activity on these slides can result in loss of human lives,

dwellings on large scale. These slides may also inflict heavy losses on

urban infrastructure. The slides that block busy pilgrimage routes

during peak times resulting in hardships to thousands of

pilgrims and sometimes resulting in loss of human life. Landslides

which result in blockade of courses of relatively large natural

drainages. If the blockade is fairly large it could lead to formation

of a very large reservoir of water behind it. Formation of a large

landslide dam could result in sudden flooding of areas located

upstream. Abrupt breaching of landslide dam would suddenly release

enormous quantities of water in the downstream areas leading to

flash floods that could result in loss of life and damage to property on

large scale.

Red

(d) CYCLONE (India Meteorological Department)

Category Description Stage

Cyclone

Alert

Issued 48 hrs. before the commencement of bad weather when

a system is located about 500 km or more away from the coast. The

forecast may not contain information about landfall and hence it is

still of informatory type but at the same time meant to trigger

preparatory actions. During this stage, Disaster Managers plans on

the course of action required to be initiated once the coast. System

moves closer to the

Yellow

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Cyclone

Warning

These messages are issued 24 hours before commencement of bad

weather and are of a “serious nature”. During this stage the

system is monitored closely and the expected place & time of landfall

and the districts along the coastal areas likely to be affected

are clearly indicated in the warning messages. The location of the

system at this stage may still be 300 km – 500 km away from the

coast. Disaster Management Machinery is expected to be geared up

fully during this phase.

Orange

Post

landfall

outlook:

During this phase warning messages are issued about 12 hours before

actual landfall and are of a “very serious nature”. At this stage, it is

expected that the Disaster Management machinery is in full

operational mode to face the impeding disaster. All preparedness

action should have been completed by this time. MHA would be

closely monitoring steps taken by the concerned State Governments

regarding evacuation and relief activities like food, sanitation etc. This

phase is fit to be classified as “Great Danger” and all warning

messages issued to MHA Control Room are required to be forwarded

to senior officials of the PMO.

Red

(e) EARTHQUAKE (India Meteorological Department)

Category Description Stage

Slight M ≤ 5.0 Yellow

Moderate 5.0 ≤ M ≤ 6.9 Orange

Great M ≥ 7.0 Red

(f) FLOOD (Central Water Commission)

Category Description Stage

IV Low Flood (Water level between Warning Level and Danger Level) Yellow

III Moderate Flood (Water level below 0.50m, less than HFL and above

Danger Level)

Yellow

II High Flood (Water level less than Highest Flood Level but still

within 0.50m of the HFL)

Orange

I Unprecedented Flood (Water level equal and above Highest Flood

Level (HFL)

Red

(g) RAILWAYS (Ministry of Railways)

Category Description Stage

Minor 50 or less casualties (inclusive of death and injuries) Yellow

Medium 51-99 casualties (inclusive of death and injuries) Orange

Major 100 or more casualty (inclusive of death and injuries) where

additional assistance is sought by the Ministry of Railways.

Red

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(h) FOREST FIRE (Ministry of Environment & Forests)

Category Description Stage

Ordinary

Fire

Localised fires which can be controlled by the concerned territorial

Conservator of Forests.

Yellow

Medium

Fire

Where large forest area is under fire, which can be controlled by the

State Government and no Central intervention is sought by the State

Government.

Orange

Major Fire Large fire, which may result in substantial loss of human lives,

massive environmental degradation or loss of wildlife.,

Red

Action on Division/Zones on Orange/Red Alert :

On the issue of an Orange Alert (or of a higher level) the Responders have to be activated as required for relief etc. as under :- ● Mobilization of Gangmen ● Hospitals to mobilize Doctors and Para-medical staff

● Civil Defense units to be activated ● RPF and RPSF deployment ● Scouts and Guides for colony care and passenger guidance ● Operation and manning of the disaster control room ● Coordination amongst various stake holders through advance warnings

● Communication system to be ensured and backups to be in readiness for immediate use when required. ● TA Units Deployment; In case the existing railway staff may not be able to maintain train services to be operational, the TA units have to mobilized. (It takes 2-3 days for the deployment of the TA unit after issue of their mobilization order; hence advance warning is of essence)

Monitoring/Reporting of Effects of Disaster:

The Safety Dte.in the Board would be given information regarding Orange/Red Alerts by Zonal Railway. On the declaration of an incident as a Disaster by a State Government or District Administrator or even by the GM/AGM of the Zonal Railway, the CSO would give time to time updates to the Safety Control in Railway Board of the Situation. Assistance of other departments would be made available by the GM to the Safety Department on the zonal Railways.

12.8 Standard Operating Procedure (SOP) on Railways:

National Disasters:-

The Civil Engineering Department at the field level and on the Divisions gets information through

advance warning sent by the respective Government Departments on the possibility of Floods,

Cyclones, Earthquakes, Landslides etc. Depending on the gravity of the disaster/crises/calamity

expected the information would be passed on to the Divisional officers through the Emergency

Control which will act as the IRS. Where train operations have to be suspended or regulated the

operating departments would be suitably advised. After making the train regulation plan the

divisional control would advise the commercial and security departments for management of the

welfare of passengers. Alerts to the passengers would be issued through the PR Department of

the Railway in the Print and Electronic Media.

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The DRMs on the divisions shall ensure coordination amongst the departments for ensuring running of train services (including relief special trains) as also relief arrangements for the passengers and for the Welfare of Railways own staff. Assistance of other Divisions and from the Zonal Railways would be taken through the Headquarter of the Zonal Railways (i.e. by involving the General Manager). Coordination with the IOC of MHA and NDMA/NDRF would be through the Emergency Control of each zonal Headquarter.

Man-made Disasters:-

Different forms of terrorism fall under the ambit of these disasters. A major role has to played by the Security Department of the Railways who will coordinate with the State Governments and when required the Para-military and other forces. The Security Control of the division will act as the IRS. The Headquarter Security Control will coordinate with the IOC of MHA.

A similar system would be followed as above in organizing regulation of train services by the operating department at the divisional, zonal level and also in the Railway Board.

CRISIS MANAGEMENT PLAN – CMP

Difference between a Crisis and Disaster :-

A Crisis indicates either an impending calamity, or the occurrence of an incident which would adversely affect the society and human population.

A Disaster is a much bigger occurrence of an event which would cause large scale devastation, damage to property and loss of human life etc.

While a Crisis may or may not turn into a Disaster, the opposite is normally true, but with the condition the crises situation is more in the initial stages.

Crisis - Types :-

There can be broadly 4 types of crisis situation which the Ministry of Railways may be confronted with:-

National level crisis developed in the Railways and is specific to railways, which is to be managed with the help and assistance of other Ministries. All India Railway Strike is only such crisis identified in the CMP 2015 for which Ministry of Railways is the nodal ministry.

National level crisis affects the country including Railways and different ministries/departments have to help and assist each other based on their strengths. Cyclone, Earthquake etc. can be such crisis where Railways have to assist by running special trains. Ministry of Home Affairs has to assist railways under security related crisis situations like sabotage, bomb blasts, etc.

Crisis situation which is not a national level crisis affects Railway system, which is to be managed with the help and assistance of other Ministries/departments. Chemical explosion in train, fire in train, train falling in river, etc may be such situations.

Crisis situation which is not a national level crisis affects Railway system, which can be managed with the help of internal resources from the Railways only.

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13.3 NATIONAL CRISIS MANAGEMENT COMMITTEE (NCMC):

The NCMC is the apex body comprising senior officials of the Government of India to deliberate on the problems at national level. The following officers will represent the Ministry of Railways (Railway Board) in NCMC for the various crisis situations:-

(i) All India Railway Strike : Member Staff

Member Mechanical

(Alternate).

(ii) Terrorism/Security related Crisis : Member Staff

Member Traffic

(Alternate)

(iii) Natural Factor(s) related Crisis : Member Engineering

Member Traffic

(Alternate)

(iv) Major Train Accidents : Member Traffic

Member Mechanical

(Alternate)

(v) Crisis where railways have to : Member Traffic

help other ministries Member Staff

(Alternate)

National Level Crisis:-

The Crisis Management Plan deals with National level crisis situations as under:

All India Railway Strike –Ministry of Railways is the nodal ministry

Terrorism/Security related Crisis –Ministry of Home Affairs is the nodal ministry butRailways have to maintain liaison and flow of information.

Natural Factor(s) related Crisis leading to traffic disruption - Ministry of Home Affairsis the nodal ministry but Railways have to maintain liaison and flow of information for assistance to restore the affected railway system.

Crisis where Railways have to help other ministries by way of rail transport. Ministriesconcerned will make their own Crisis Management Plans bringing out the assistance that the Railways will be required to provide to them.

Drill for handling Crisis:-

The Crisis Management Plan (CMP) is intended to deal with the afore-mentioned crisis situations only. The drill to be followed in the Ministry of Railways (Railway Board) as well as on the Zonal Railways in respect of crisis group, functioning of the Control room, communication etc., are basically the same for all crisis situations and the same general drill will follow, to be supplemented by the special instructions depending upon the nature of the crisis.

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DISASTER PREPAREDNESS: AVAILABILITY OF RESOURCES

In handling disasters, Indian Railways is in a unique position as it has a number of strengths not available with many other departments of Government of India. These include: ▪ Railways‟ own Communication Network. ▪ Operating Control on each Division linked with each Station. ▪ Territorial Army Units.

▪ Uniformed force of RPF/RPSF ▪ Railways‟ own Medical Infrastructure ▪ Civil Defence Organization ▪ An army of gangmen spread out all over the Indian Railways. ▪ Scouts and Guides ▪ Dedicated Rescue/Restoration and Medical Equipment on Rails (ARTs/ARMEs).

Most often Railways are self-reliant in carrying out rescue and relief operations as a result of having a well organized set up. Each of the above can be made use of to handle adversities depending upon requirement to handle the disaster. There are, however, a few inadequacies in the Railways own resources which are very essential for handling a specific type of Disaster as under: ▪ Absence of Tunnel rescue equipment – in case of collapse of or mishap in a Tunnel, expertise and related equipment on this aspect is lacking. ▪ Non-availability of trained divers for extrication of passengers and/or casualties (dead bodies and drowning/drowned passengers) from rolling stock fallen down in sea/river/lake etc. ▪ Non-availability of cranes operated from a ship/barge for lifting of the coaches/bogies from a water body. ▪ Ability to handle a CBRN Disaster and major fire.

▪ Limited resources to handle a terrorist attack on a train and/or a station, other railway premises etc.

In such scenario Indian Railways seek assistance from NDRF/SDRF/Armed Forces/ Navy/Government /Non-government agencies. Resources available in case of a major accident may be grouped into 4 different units,

depending on the time frame within which these can be made available after an accident. These

are as follows:

1. Resource Unit I - Railway and non-railway resources available on the train, and at

nearby surroundings.

2. Resource Unit II - Railway resources available at ARME/ART, depots and elsewhere

within the division.

3. Resource Unit III - Railway resources available at ARME/ART, depots and elsewhere on

adjoining Zones and Divisions.

4. Resource Unit IV - Non-railway resources available within or outside the division.

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Resource Unit – I:

(a) On board resources in trains carrying Passengers:

(i) First Aid Box with the Guard.

(ii) First Aid Box with Train Superintendent and in the Pantry Car.

(iii) Fire Extinguishers in Brake Van with the Guard. (iv) 2 Fire extinguishers each in all A.C. coaches, SLRs, Pantry Cars and Loco.

(v) Walkie-Talkie with Guard and Driver.

(vi) Escort staff on nominated trains (RPF, C&W, Elect, etc.) (vii) Cell Phones/Mobile communications with Passengers.

(viii) Information collected by Train Superintendent/Travelling Ticket Examiner about Medical

Practitioners travelling on the train.

(ix) Information collected by Train Superintendent / Travelling Ticket Examiner about

Railway Officers travelling on the train.

(x) Railway Staff travelling on the train either on duty or on leave as passengers.

(xi) Passengers travelling on the train who volunteer their help for rescue and relief work.

(xii) Doctor and para medical staff with emergency medicines and equipments on nominated

trains.

(b) Non-railway resources available nearby:

(i) Volunteers from nearby villages and towns. (ii) Transport facilities available at site or passing through nearby LC Gates.

Tractors with trolleys from nearby villages both for transport purposes and for lighting up the accident site. (iv) NGO‟s working in the area.

(v) Private Doctors, hospitals, clinics, PMC‟s in the vicinity. (vi) Police and other agencies of State Govt.

(vii) Army or Para-military establishments nearby.

(viii) Coolies and vendors at nearby stations. (ix) Station staff and local Railway administration should requisition help from non-railway

sources before railways own rescue team arrives.

(x) Such local networks are most effective in rushing assistance immediately, especially with

regard to: ● Medical help, ● Additional manpower, ● Rescue equipment, ● Lighting arrangements, ● Transport services, ● Fire fighting tools etc.

(c) Railway resources available nearby:

(i) Engineering gangs.

(ii) OHE staff and signal/telecom staff available.

(iii) Other resources such as medical facilities, communication facilities, etc.

(d) At adjoining Stations:

(i) Staff available at adjoining or nearby stations.

(ii) Railway resources as given in respective Divisional DM Plans. (iii) Non-railway resources as given in respective Divisional DM Plans.

(iv) Resources should be mobilized to send medical team at short notice as given in the

respective Divisional DM Plans.

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Resource Unit – II:

(i) ARMEs, ARTs with 140T crane stabled at nominated stations.

(ii) Railway medical, Engineering and other departmental resources.

Resource Unit – III:

(iii) ARMEs, ARTs with 140T crane located at adjoining Zones/Divisions.

(iv) Section wise beat chart of which ARMEs/ARTs are to be requisitioned from adjoining

Zones/Divisions.

(v) Resources of men and material available on adjoining Zones/Divisions given in their data

bank and included in the Zonal Divisional DM Plans of respective Zones/Divisions.

(vi) Copies of DM Plans of adjoining divisions should be available with thedivisional control

office.

Resource Unit –IV:

(vii) Non-railway resources like resources of District, State, or other authority including armed

forces/para-military forces or resources with non-government or voluntary organisation available

within the division.

(viii) Non-railway resources like resources of District, State, or other authority including armed

forces/para-military forcesor resources with non-government or voluntary organisation available

outside the division.

DISASTER RESPONSE: A BRIEF OVERVIEW

IMMEDIATE ACTION PLAN: Exercising Golden Hour Rule

Indian Railways are fully geared to undertake the work of rescue and relief of passengers and

restoration of traffic in the event of an unfortunate accident to a passenger train. However, it

may take several hours before the rescue team/ARMV is able to reach the site of accident.

The period immediately after the accident is extremely crucial from the point of view of train

protection and taking care of the passengers. This period which makes a vital difference to the

well being of the passengers is the “Golden Hour” for Relief and Rescue operation.

The first hour after the accident is termed as „The Golden Hour‟ as

o Most trauma patients can be saved if bleeding is effectively stopped and blood pressure

restored within an hour.

o It is likely that patients, who have experienced shock and remain in that state of shock

for long duration will die. Surgical intervention within that first one hour is, therefore, crucial for

increasing the patients‟ chances of survival.

o This hour, called "The Golden Hour," begins the moment the injury occurs.

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GOLDEN HOUR RESCUE AND RELIEF (GHRR)

The Golden Hour Relief and Rescue must be organized with the resources available in the ill

fated train itself. It calls for careful planning, resourcefulness and prompt action on the part of

the Railway personnel who are involved in this task.

Therefore, the basic steps for quick and effective rescue and relief operations are follows:

▪ Rapid access to the site of accident.

▪ Quick extrication of victims and effective on-site medical management.

▪ Stabilization of condition.

▪ Expeditious extraction and shifting to rescue vehicle(s).

▪ Speedy transportation to hospital.

It is believed that this Golden Hour Relief and Rescue Protocol will go a long way in minimizing

the suffering of the passengers by rendering timely assistance to them. This Protocol will enable

Railways to expedite the whole process of Relief and Rescue in an organized manner. It is also

hoped that these efforts will earn enormous goodwill for the Railways from the public. The train

Superintendent or the Conductor-in-charge has been designated as the Golden Hour Rescue

and Relief (GHRR) team leader.

The Superintendent/TTEs and other employees in the train to carry out observation

as soon as the trains stop.

The GHRR team leader will depute AC attendant to call the TTEs, other Railway employees and

volunteers. He gets down from the train and takes up position, preferably with control phone

socket/over head control wire etc. Assistant driver gets down carrying detonators, red flag/lamp

and ECP set with him. Driver provides wooden wedges under the loco wheels.

Driver gives further information, if any to guard on walkie talkie. If VHF set is available in the

locomotive, the driver informs the control about assistance required. He will inform the

SM/control on mobile telephone if available. Assistant driver continues the work of protection of

the adjacent track by placing detonators as per GR 6.03. He will then protect his own track by

placing the detonators as per procedure. The guard notes down the Km. to observe other details

and then proceeds to protect the train from behind on the same track.

The GHRR team leader starts informing Rescue and Relief teams to the worst affected portion.

The AC mechanic helps for providing support e.g. first aid box, linen, blanket etc.

List of the trained gangs of nearby stations and resources of the nearby villages should be

available with all stations. It should be part of the „Golden Hour‟.

Composition Of Rescue And Relief Teams:

• Conductor/TTE as leader - 1 (preferably one coach should be allotted)

• Doctor- 1

• Railway employee- 1( to work as messenger)

• Railway employees/pantry car staff/volunteers – 4

• RPF or GRP staff- 1

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Details of every volunteer must be recorded carefully. Each team may have to cover 3 adjacent

coaches or so on. Adequate teams will be formed to cover full trains. First team will be

dispatched to the worst affected coaches. All rescue and relief activities to be channalised

through GHRR team led by say the train Superintendent.

Duties of Relief and Rescue Teams.

• Console and pacify passengers.

• Check for injured and provide necessary Medical attention to them.

• Remove dead bodies from coaches and rescue properly on blankets with shrouds.

• Collect details of passenger involved in the accident.

• Secure the luggage and the personal belongings of the injured/dead.

• Ensure communication with the relatives of the injured passengers and the passengers

who are not affected by the accident but were travelling in it. Keep a record of such

communications either through mobile or control phone including STD/ISD.

• Inform the GHRR team leader (TS) periodically about the progress and seek help, as

required.

• Remaining rescue teams are formed at once and dispatched to assigned coaches.

• The guard will inform the control if possible through ECP/walkie talkie as well as he will

ensure the train protection from rear on the same track.

Guard meets the TS at GHRR control site and connects ECP/PCP phone and takes over the job of

informing the control. Messengers from various teams report back to GHRR team leader about

the condition of passengers and seek assistance. Then they will carry first aid box, bed sheets,

blankets etc. as required. The assistant driver arrives in the locomotive after protection, and

takes over the charge of the Locomotive. The driver leaves the locomotives with ECP and

reaches the GHRR control site ECP is connected and assistance required for restoration is

advised to the control in consultation with the guard.

TS/Guard continues to update the control relaying information of the accident site as well as for

seeking assistance.

The teams continue to work and complete rescue/relief work. The GHRR team leader seeks

assistance of ambulance, doctor, food etc. and provides as available. Driver and Guard actively

assist the leader.

Any Sr. Railway Officer arriving at the site will take over control but will be assisted by the GHRR

team. No outsider should be allowed to take part except in the team as volunteers after noting

their details.

On arrival of Sr. Railway Officers/ARMV, the Senior most officer takes over the charge of relief

and rescue. Available GRP & RPF personnel will cordon off the area and protect the entry of any

unauthorized persons.

The Golden Hour Relief and Rescue Team with its leader continue to assist the Sr. Railway

Officer till they are relieved.

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DUTIES AND CHECK LIST OF ACTION TO BE TAKEN BY VARIOUS

OFFICIALS & DEPARTMENTS IN CASE OF DISASTER:-

DUTIES OF GUARD:-

a) Note the time when the mishap took place.

b) Arrange to protect the adjacent line/lines and then the same line.

c) Send information through the quickest means to the Control/SMs on either side after making

a quick survey. Assistance required is to be assessed and asked for.

d) Take action to render First Aid to save lives.

e) Call for Doctors, TTEs and Volunteers travelling in the train to seek assistance.

f) Depute Railway Employee(s) to arrange the connection of field telephone to ensure regular

feed of information to Control.

g) Preserve and safeguard all clues of the possible cause of accident.

h) Arrange protection of railway and public property through RPF, GRP and other available

railway staff.

i) Remain in-charge till arrival of, and replacement by a senior railway official for taking over

charge and shall not leave the site until permitted by a competent authority.

DUTIES OF THE ENGINE CREW:-

a) Switch on the flasher light of the locomotive and arrange to protect the adjacent line(s) and

then also the same line according to Rules in force.

b) Arrange to advise Control/SMs on either side.

c) Take necessary precautions as deemed fit to safeguard the Loco/Train.

d) Extend all possible assistance to the guard in rendering First Aid, also assist in other

respects.

e) In case the Guard is injured in such a manner that he (the Guard) is incapable to work, the

duties of guard shall devolve on the Loco Pilot/Assistant Loco Pilot.

DUTIES OF SMs AT ADJACENT STATIONS:-

SM of the nearest stations shall immediately do the following:-

a) Ensure that no other train enters the affected section and take other necessary measures

for protecting the site.

b) Advice Control about the magnitude of the accident, type of medical and other assistance

needed.

c) They shall advise all Civil Authorities such as SP, DM, etc.

d) Call for assistance locally from nearby hospitals, dispensaries and medical practitioners.

e) Call out all the off duty staff and allot them specific duties for relief and rescue.

f) Arrange to provide to the extent possible relief/assistances to the affected passengers

such as catering, drinking water, issue of complimentary passes, arranging free messages to

relatives.

g) Arrange for protection of the property of passengers and safeguard Railway property

within the available resources.

h) Open information counters/booths for giving information to the public regarding names

of the injured, dead, etc. and also regarding regulation/diversion of trains etc.

i) Preserve all possible clues for finding out the cause of accident.

j) Assist in restoration work.

k) Relay the progress of relief and restoration work from time to time and other information

to Control.

47

DUTIES OF TTEs/TRAIN SUPERINTENDENT TRAVELLING ON THE TRAIN:-

a) Arrange to provide assistance and render all help to the affected passengers, protect

luggage, give First-Aid and assist Guard.

b) Ascertain if any Doctor is traveling on the train by either seeing the reservation chart or

making verbal enquiries and arrange for First Aid to the passengers.

c) Prepare lists of dead and injured with the advice of Doctor (if available), the list should

be classified as under :-

i. Dead.

ii. Grievous injury.

iii. Simple injury.

d) Details of the dead and injured persons should be obtained from the reservation chart,

tickets holders or co-passengers. Assistance of the Police traveling in the train also may be

obtained for identification.

e) The following details should be collected:-

i. Tickets of the passengers traveling (to & from).

ii. Ticket numbers, class of travel.

iii. Coach numbers and their positions from the engine.

iv. Address of the passengers.

v. Nature of injury (Simple, Grievous).

vi. Take custody of luggage and other belongings in case of injury. This should be kept by

the TTE.

vii. In case of death, luggage is to be handed over to GRP with full details and

acknowledgement obtained.

f) TTE/TS should record evidence of passengers with full particulars, if some passengers

are willing to give evidence later on, their names and addresses should be recorded.

g) TTE/TS should keep record of the number of dead and injured (Simple/Grievous), if local

people already transfer them to the nearest hospital before arrival of Railway Doctor.

h) TTE/TS will not leave site till permitted to do so by competent authority.

i) On duty TTEs will report to Guard of the train.

DUTIES OF SECTION CONTROLLERS (SCR):

Immediate after getting information of a serious accident, the SCR shall:- a) Inform the Power Controller and DYC regarding the nature of assistance required with

detailed particulars of the accident.

b) Advise the SMs of the adjacent Stations and given them necessary instructions.

c) Ensure clear run of ARME/ART to the site.

d) Obtain progress reports from the site of accidents from time to time and convey to the

Officer-in-charge (OC)/Division.

e) Start the chronological log recording of all the information received and action taken

thereof.

f) Regulate the train on the section as advised.

DUTIES OF DEPUTY CHIEF CONTROLLER (DYC):-

DYC must:-

a) Ensure that the Medical Relief Train and/or Accident Relief Train is ordered immediately

and given a clear run. Where necessary, neighboring Divisions or Railways should also be

informed to dispatch their Medical Relief Train/Accident Relief Train as per demand. Competent

Authority at HQ should be kept informed.

48

b) Arrange the medical assistance to be sent to the site of accident from the nearest

available and ensure that Station Master concerned has taken appropriate action regarding

Medical and other relief measures.

c) Intimate about the accident to CHC, Officer-in-charge of Medical Van, Medical Officer

concerned, DRM, ADRM, Sr.DSO/DSO, Sr.DOM/DOM, Sr.DCM/DCM, Sr.DME/DME, Sr.DEN/DEN,

Sr.DSTE/DSTE, Police officials, the District Magistrate/D.C. concerned. Also intimate TI,

SSE/SE/P-Way, SSE/SE/C&W, SSE/SE/Signal, Assistant Officers concerned and any other official

concerned.

d) Inform the HQ‟s Central Control from time to time.

e) Inform the RMS authorities, only if necessary.

f) Assist and Guide the section Controller.

g) Maintain chronological log.

DUTIES OF CHIEF CONTROLLER (CHC):-

a) Chief Controller must take charge of all works in the Control Office in connection with

the accident.

b) He must ensure that:- i. Medical and other relief is arranged as promptly as possible and clear runs are arranged

for Medical Relief Train and/or Accident Relief Train.

ii. Central Control is kept informed of the position.

iii. Information of accident has been given to all concerned.

iv. Trains are control/divert as required.

v. Regulation of traffic on either side of the site of accident is correctly done.

DUTIES OF Sr.DOM/DOM/AOM:-

a) Maintain constant liaison with Central Control at HQ, Maligaon.

b) Keep in touch with site to ascertain any assistance required at the accident site.

c) Obtain minute to minute information regarding progress at site and promptly relay the

information to OC, Central Control and other officials concerned.

d) Advice hospital, stations near the site of accident to be prepared for receiving injured.

e) Ensure that all concerned accident message has been issued.

f) Ensure reaching of adequate supply of food, drink, rescue & relief materials etc, to the

site of accident.

g) Make preparation for transhipment/diversion of trains and in co-ordination with all

concerned, arrange for adequate labour for carrying passengers‟ luggage/parcels etc.

h) Ensure that adequate lighting arrangement has been done at site.

i) Obtain the names and other particulars of the dead and injured persons and relay the

information to the OC, Central Control.

DUTIES OF OFFICERS OR SENIOR SUBORDIANTES FIRST REACHING THE SITE OF

ACCIDENT:-

a) Ensure that everything possible is done to assist the injured persons and necessary care,

assistance and attention is given to all passengers. Then examine and make a note of all

evidence, which may be useful in ascertaining the cause(s) of accident.

b) Pay special attention to the measurements and conditions of track over a distance of 50

meters on either side of outer most Point of derailment if the causes indisputably known, if not

known, over a distance of 90 meters in rear of the place where the derailment could reasonably

be assumed to have occurred and 50 meters ahead.

c) Take the observation and condition of Locomotive and Rolling Stock.

d) Note down marks on sleepers and rails and position of derailed vehicles.

e) Record must be kept of all the datas and countersigned by other officials present at site.

49

f) A rough sketch showing the position of derailed vehicles, marks on sleepers etc, should

also be prepared.

g) When the nature of accident warrants it, the Train Signal Register, Private Number Sheet

and other train passing documents shall be checked and seized. If necessary, statements of

station staff concerned shall be recorded. The position of Block Instruments, Signals and Points

etc. also should be recorded.

h) The position of broken and detached parts of permanent way or rolling stock must be

carefully noted and preserved. Sleepers and rails bearing marks of wheels must be carefully

preserved.

i) If a passenger train is involved in the accident, the written evidence of the public

should be obtained.

j) In case of serious explosion caused by explosive or dangerous goods, all wreckages and

debris must be left untouched, except when its removal becomes essential for the rescue of

injured persons, until Chief Inspectors of Explosive or his representative completed his enquiry

or intimated that investigation is not necessary.

DUTIES OF POWER CONTROLLER:-

a) Ensure that the Crew Controller (at the Crew/Guard Lobby) of APDJ station is advised for

sounding the Accident Alarm Siren as soon as information of an accident is received and ARME is

ordered.

b) Ensure Loco is made available for the Medical Relief/Accident Relief Train.

c) Ensure that the ART is promptly turned out.

d) Assist the CHC and DYC in their work.

DUTIES OF Sr.DCM/ACM & CMI/COMMERCIAL STAFF:-

All concerned Commercial officials to report to the senior most officer at site or the senior most

Commercial official/Officer of the Commercial team reaching site, should take charge if he

happens to be the senior most.

a) Proceed to Site.

b) Assist passenger, arrange to provide drinking water, catering, etc.

c) Issue free telegram, complementary passes for kith & kin of injured/dead.

d) Inform the passenger regarding alternative means of transport.

e) Give preference in assisting senior citizens, ladies, children and the injured.

f) Extend assistance in protection of their luggage valuable.

g) Assist passengers in transshipment.

h) Arrange stacking, protecting and dispatch of parcel, mail, goods, etc.

i) Preserve documents, cash etc.

j) Arrange ex-gratia payment to the injured and to kin of dead.

k) Withdraw money from station earnings, to the extent justified.

l) Open information counters and booths for giving all relevant information to the public

especially information regarding the names and other necessary details of the injured and dead.

m) Display the list of injured and dead of conspicuous place(s) of station/stations.

n) Make announcements through Public Address System regarding arrangements for

diversion of trains, regulation and probable time of arrival/departure in detail of trains running to

clear stranded passengers, etc.

o) If there is an important station/junction nearby, open information booths at these

stations also.

50

DUTIES OF ENGINEERING STAFF:-

All concerned Civil Engineering officials to report to the senior most officer at site or the

senior most Civil Engineering official/Officer of the Civil Engineering team reaching site, should

take charge if he happens to be the senior most.

a) Render assistance to give medical relief/treatment to injured passenger.

b) Arrange transport to the injured passengers. Assist in rescue of trapped passengers.

c) Arrange divers with diving equipments for under water rescue, if required.

d) Preserve clues till the arrival of Police or RPF.

e) Try to ensure drinking water supply.

f) Move cutting equipments (available with PWIs, BRIs & in workshops) to site.

g) Utilize bridge gangs for rescue work if necessary.

h) Assist other departments for establishing communications and power supply at site.

i) Assist in transshipment of passengers and their luggage.

j) Provide tents and other temporary shelter at site.

k) Take measurements and observation of track as per prescribed format/procedures.

l) After completion of spot investigation and completion of measurements of affected track,

restore the track and issue track fit certificate.

DUTIES OF MECHANICAL/B.D.STAFF:-

All concerned Mechanical officials to report to the senior most officer at site or the senior

most Mechanical official/Officer of the Mechanical team reaching site, should take charge if he

happens to be the senior most.

i) Proceed to the site of accident.

ii) Assist in evacuating passengers from the debris.

iii) Record the details regarding brake power, measurement and other aspects of the Rolling

Stock and Locomotive as per prescribed proforma.

iv) Check the fitness of the stock which are required to be moved and fit certificate to that

extent.

v) Ensure Loco/Coaches/Wagons re-railed and unaffected are in fit condition to be cleared

from accident site.

vi) Plan for efficient movement of ART, Engine etc. between site and stations for quicker

restoration.

vii) Ensure that Log/diary regarding restoration is maintained.

DUTIES OF SIGNAL AND TELECOMMUNCIATION STAFF:-

All concerned Signal and Telecommunication officials to report to the senior most officer

at site or the senior most Signal and Telecommunication official/Officer of the Signal and

Telecommunication team reaching site, should take charge if he happens to be the senior most.

a) Proceed to the site by quickest means.

b) Ensure portable Telephone/Emergency Telephones are provided at site.

c) Where feasible, Radio communications/other communications to be installed for

communication with Divisional HQs/Rly. HQs.

d) Arrange walkie-talkie sets, Megaphones/P.A.system.

e) Arrange DOT telephone with STD facilities.

f) Render assistance as required by O.C. site in attending the victims and stranded

passengers.

g) Seal Block Instruments, Relay Rooms etc. and note position of Levers, Knobs slides,

Indicators etc. as the case may be.

h) Arrange for early restoration of signaling equipments and communication system.

51

DUTIES OF ELECTRICAL STAFF:-

All concerned Electrical officials to report to the senior most officer at site or the senior

most Electrical official/Officer of the Electrical team reaching site, should take charge if he

happens to be the senior most.

a) Ensure adequate lighting arrangements as necessary.

b) In case of fire in coaches, record evidence of passengers with full particulars.

c) Name and address of the passengers, who will give evidence later on, should be

recorded.

d) Hire Diesel Generator sets for augmenting the power supplies arrangements.

DUTIES OF PERSONNEL BRANCH STAFF:-

All concerned Personnel Branch officials to report to the senior most officer at site or the

senior most Personnel Branch official/Officer of the Personnel Branch team reaching site, should

take charge if he happens to be the senior most.

a) Welfare Inspectors shall look after the injured persons in the Hospital, round the clock.

b) Ensure passes, as per extent rules, are issued to relatives and escorts for visiting them in

the Hospitals and taking them back home.

c) Assist Medical Officers in recording particulars of inured/dead at accident site as well as

Hospitals.

d) Relay the information to Control, Sr.DCM/DCM, Sr.DPO/DPO/APO and other concerned by

quickest possible means.

DUTIES OF SECURITY BRANCH STAFF:-

All concerned Security Branch officials to report to the senior most officer at site or the senior

most Security Branch official/Officer of the Security Branch team reaching site, should take

charge if he happens to be the senior most.

a) Liaison with local Police at site.

b) Obtain Police clearance in case of sabotage.

c) Ensure security of passengers‟ belongings.

d) Secure parcels, damaged goods and parcel vans etc.

e) Protect the site of accident and other dealing centres, booths, information centres and

railway and relief workers at site, from security point of view for smooth functioning of

restoration and rescue/relief work.

f) Render any other assistance required by the OC of the site.

DUTIES OF MEDICAL DEPARTMENT STAFF:-

All concerned Medical officials who are deputed to move to the site of accident must report the

senior most officer at site or if there is no other senior officer the senior-most Medical officer of

the medical team (Team „A‟) should take charge of the relief and rescue operations.

a) All the duties and procedures laid down in the “Action Plan” of Medical department must be strictly followed by both Team-A and Team-B and all the Medical teams subsequently deputed for accident duty.

b) It should be ensured that all injured passengers/public/staff are swiftly hospitalized after

being given First-Aid at site. Enough resources should be commandeered (including all Civil and

Defence medical facilities available in the vicinity) and even from adjacent divisions for this

purpose, such that no difficulty is faced in:-

52

i. Providing proper and timely medical relief to all the injured persons and

ii. Proper disposal of dead bodies.

Arrange to relay, from time to time, all the details of steps taken on medical relief and the

details of the injured hospitalized to Control, concerned Inspectors and Officers of Medical,

Commercial, Personnel and Public Relations Departments and all information booths.

c) Proper and detailed particulars to be recorded (as per rules) as far as available, of all the

conscious injured, un-conscious injured and dead persons, e.g. their names, addresses,

telephone numbers, age, sex, identification mark, ticket no., originating & destination stations,

nature of injury and their disposal etc., for correct identity and arrange for wide dissemination of

this information.

d) Wherever required both the Commercial and Personnel department officials particularly

(as well as officials of other departments in general) should actively assist and complement the

work of the Medical department.

DUTIES OF SAFETY DEPARTMENT:-

All concerned Safety Branch officials to report to the senior most officers at site or if there is no

other senior officer the senior most Safety Officer/official of the Safety team should take charge

of the relief and rescue operations.

a) Proceed to the site by the quickest possible means.

b) Ensure that the Speedos graphs, logbooks have been seized and sealed and kept under

safe custody.

c) Ensure protection of the affected line(s) and adjacent line(s) as per rules.

d) Ensure that proper arrangements are made for rescue and relief operations.

e) Co-ordinate the working of different departments.

f) Take all action for preservation of clues and ensure collection of detailed particulars of

the accident.

g) Ensure all required measurements of track, rolling stock and locomotive are recorded and

jointly witnessed. Make on track to be noted and detailed sketch of affected site and stock to be

made and jointly witnessed by concerned officials/officers present at site.

h) In consultation with O.C. site shall determine the prima-facie cause of the accident and

probable time of duration and clearance of block.

i) Maintain detail logging of events connected with the accident and ensure relaying of the

same to Division and HQ Controls.

j) Ensure that all assistance, to the extant necessary, is requisitioned from all sources.

k) Ensure preparation of a general note of all evidence in regard to the cause of the

accident.

l) Will make arrangements for holding Statutory Enquiry and will advise all concerned

departments about attendance of witnesses and other logistics.

53

IMPROTANT NOTE OF RAILWAY BOARD:-

REQUISITIONING OF INDIAN AIR FORCE AIRCRAFTS/HELICOPTER BY ZONAL

RAILWAYS IN CASE OF SERIOUS RAILWAY/NATURAL CALAMITIES

Doubts have been raised from time to time by the Zonal Railways regarding standing

instructions on the above matter.

The extracts of Air Force instructions No. 9/83 regarding Regulations Governing Flights and

Aircrafts in IAF Aircraft within Indian Territory is reproduced as under:-

Para-9(a) – The use of IAF aircraft for civil agencies may be authorized by the Chief of the Air

Staff on payment at rates which will be fixed by the Ministry of Finance (Defence). Such Flights

may be provided on written demand for work like aerial photography, survey and other purpose,

survey of air routes, carriage of mail, drop of supplies, carriage of para military police forces etc.

“Such flights as errand of mercy, on payment of chartered rate without detriment of Defence requirements, may also be provided for evacuation of seriously sick or injured civilians from inaccessible areas at the written request of the State Governments, Union Territory and other Central Ministries/Departments, as a life saving measures on an undertaking by such authorities that it is neither feasible by them nor any other means of civil air/surface transport is available for such evacuation and the evacuation by the IAF will be at their risk and cost”.

The Ministry of Defence may sanction, payment urgent movement of civilian Government and for

the State Government provided aircraft are available without prejudice to service requirements.

Para-9(d): Station Commanders of and above, the rank of Wing Commander may authorize

special flights of aircraft under their control to meet written request from Central

Ministries/Departments/Stat Govts./Administration of Union Territories for assistance in any

Headquarters. Such flights are to be regularized under the authority of the AOs, C-in-C

Command/Group in due course.

Attention is also invited to Railway Board letter of even number dated 13/15-06-2004 vide which

GMs/DRMs have been delegated powers to requisition helicopter/aero plane even from private

parties to reach the site of serious accident for rescue operation expeditiously and to dispatched

the rescue teams to the site of accidents.

Zonal Railways may take note of the above standing instructions and establish coordination with

the appropriate Air Force authorities.

No.2002/Safety-1/6. Date : 05-12-06.

Sd/-

(Amitabh)

Director/Safety,

Railway Board

54

IMPORTANT LETTERS & CIRCULARS

(GOVERNMENT OF INDIA)

MINISTRY OF RAILWAY

RAILWAY BOARD

No. 2008/Safety(DM)/Che.6/3/Pt. New Delhi, dated- 24.05.2017

Chief Safety Officer

All Indian Railways except NR and KRCL

Sub: Safety Guidelines for transporting Hazardous Chemicals by Rail.

Ref: RB letter of even Number dated 21.01.2009.

National Disaster Management authority had issued guidelines on chemical disasters in April

2007. Based on these guidelines Railway Board had prepared guidelines on Chemical Disasters

and circulated to Zonal Railway vide L/No. 2008/Safety(DM)/che/6/3/Pt. dated 21.01.2009.

Zonal Railways were also advised to take appropriate action for expeditious implementation of

these guidelines with specific instructions for incorporation of prepared guidelines in HQs and

Divisional DM Plans.

Paragraph 5 of these guidelines provides action to be taken by the zonal Railway for rescue,

relief and restoration operations. As per this paragraph zonal railway are expected to develop

and nurture coordination with the agencies and organizations on their system who has expertise

in dealing with the hazardous material being handled and transported on the respective Zonal

Railways. Contact details of such agencies should also be made available in the divisional and

zonal Railway Disaster Management Plans so that these agencies can be called for assistance in

an untoward incident.

Indian Railways handles different types of chemicals however the chemicals handled in a

particular zone is different from the other zones. It is pertinent to mention that consigner/

consignee of the HAZCHEM will be aware of the safety precautions to be taken in handling that

chemical and Dos and Don‟ts while handling / transportation of that chemical. So, Zonal

Railways are expected to prepare SOPs and Train staff and equip them for dealing chemical

disasters.

It has come to the notice of the Board that some Zonal Railways have not prepared above

guidelines. Zonal Railways are hereby advised to consult the Industries moving hazardous

chemical over your Railway and prepare suitable guidelines. It may also be ensured that those

guidelines are implemented and incorporated in the zonal / Divisional Disaster Management

Plans.

Sd/-

(Vinod Kumar)

Adviser Safety

55

(GOVERNMENT OF INDIA)

MINISTRY OF RAILWAY

RAILWAY BOARD

No. 2008/Safety (DM)/6/3 New Delhi, dated- 21.01.2009

General Managers

All Indian Railways

MD/KRCL, Belapur

Navi Mumbai.

Sub: Indian Railways Guidelines on Chemical Disasters.

Under section 6 (1) of the Disaster Management Act 2005, National Disaster Management

Authority (NDMA) is responsible for laying down, the polices, plans and guidelines for Disaster

Management for ensuring timely and effective responds to disasters in the country. In

compliance to this authority provision, NDMA have issued guidelines for various types of

Disasters e.g., Earthquakes, cyclones, Floods, Medical Preparedness, Chemical Disaster, Nucler

and Biological Disaster etc.

Ongoing through the NDMA guidelines on Chemical Disasters, it is seen that vulnerability of

Railways is mostly due to transportation of chemical and hazardous materials like petroleum

products (Petrol, HSD, Naptha, etc), compressed Gases (LPG etc.) , Caustic Soda, Alcohol, Acids,

Chemical Manure, Matches, etc. Railways also have vulnerability due to storage of HSD in their

RDIs and certain hazardous material like lubricants, paints in their store depots.

Based on the NDMA guidelines and the Railway related activities, Indian Railway guidelines on

Chemical Disasters have been framed and approved by the board (Copies enclosed).

Railways are advised to go through these guidelines and take appropriate action for their

expeditions implementation. These guidelines may also be suitably incorporated in the HQ and

Divisional level DM plans.

(Amitabh)

Director (Safety)

Railway Board

56

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No: - 2002/Sec. (Cr)/45/47. New Delhi Date: -11.12.2002

The Home Secretary,

Govt. of India

Ministry of Home Affairs, North Block, New Delhi.

Sub: - Expeditious Clearance by the State Police in the case of Railway Accident.

Sir,

Your kind attention is invited to the subject mentioned above. In a case of Railway Accident

involving loss of human lives or injuries to the passengers, railway administration does

everything possible to render necessary assistance and succors to them. Efforts are made to

rush rescue and medical apparatus to the site of accident without losing any time as the first few

hours are very crucial.

But it has been noticed that rescue operation are hampered due to delayed and at times,

reluctant clearance by the State Police. This was evident in the recent Rajdhani Express accident

in Bihar when it took them unduly long time to complete the formalities.

It may be pertinent to mentioned that there are two different tasks to be tackled on war footing,

namely – (a) Rescue and (b) Restoration.

(a) As regard rescue operation, they cannot obviously wait till legal formalities are completed

as they involve saving human lives. But it appears that there are some confusion regarding the

urgency of undertaking such rescue operations. I would request you to reiterate instructions to

the State Govt. on this point so that there is no delay in starting rescue operation. Needless to

mention that State Govts. Should also extend maximum co-operation in handling the situation.

Besides, they may also extend providing medical aid, other facilities, which may be necessitated

by circumstances at the site of the accident, expeditiously.

As regard restoration of railway traffic, rules provide that the local police or GRP can take this up

only after the clearance. In this regards, it would be relevant to point out that a large number of

passengers are unduly inconvenienced by disruption of rail traffic. It would therefore, be in the

best interest of the passenger to restore the rail traffic as fast as possible. But it has been

noticed that the Local Police take a long time in giving the required Clearance, consequently

delaying the restoration operations.

I, would therefore, request you to issue necessary instructions to the State Govts. To expedite

Clearance in the event of a rail accident, so that normal traffic can be restored without avoidable

delay.

Yours Faithfully,

Sd/-

(Dr. A. K. Pandey)

Director General/RPF

Copy to: - Member Mech/Railway Board for information.

57

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No: - VI-24022/11/2002-PM-I. New Delhi Date: -24.12.2002

To,

Home Secretaries of all States.

Sir,

I am directed to enclose herewith a copy of Director General, RPF, Ministry of Railways (Railway

Board) Letter No- 2002/Sec. (Cr)/45/47. Dated: -11.12.2002 regarding initiation of action for

expeditious clearance by the State Police in case of Railway Accident involving loss of human

lives or injuries to the passengers etc.

It is requested that suitable instructions may be issued to the concerned authorities for taking

prompt action and to expedite clearance certificate in the event of a rail accident, so that normal

traffic can be restored without avoidable delay.

Yours Faithfully,

Sd/-

(Joineswar Sharma)

Director (PMR)

Tel/Fax: 23385947

Enclo: As above.

Copy to DGPs of all States.

Copy for information to: DG, RPF w.r.t their Letter No- 2002/Sec. (Cr)/45/47.

Dated: -11.12.2002.

Tel: 23017899.

23375941.

Headquarters Integrated Defence Staff.

(Joint Operations Branch)

Ministry of Defence

R. No- 29, Kashmir House.

Rajaji Marg.

New Delhi-110011.

IDS/Ops/Op Lgs/31004. 27th March, 2003.

Shri Arun Arora

Director (ME) Directore

Railway Board, Rail Bhawan,

Room No- 321, Raisina Road.

New Delhi- 110001.

58

RAILWAY DISASTER MANAGEMENT PLAN

1. Refer to our letter of even reference dated 04 Feb 03.

2. The details received from the Army HQ and Naval HQ, of their establishments regarding

the location in the vicinity of Zonal/Div. HQ of Railways that may be called upon to render

assistance in case of Railway Disasters, are enclosed herewith.

3. You are requested to acknowledge receipt of this letter.

/-

(GPS Cheema)

Col Dir (Op Lgs)

Encl : As stated.

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No: - 2003/Safety (DM)/6/4. New Delhi Date: -03.02.2004

To,

The General Managers,

All India Railways (including Kolkata Metro and KRCL).

& Managing Director, Delhi Metro.

Sub: -Coordination with Defense Services at the time of Disaster.

Headquarter Integrated Defence Staff (Operations Branch), Ministry of Defence has been asked

to coordinate response to various disasters at the National and International levels. While

seeking assistance, DACIDS (Op Lgs) has been nominated as the first contact point. Also any

response sought from Services on matters relating to disaster Management be routed through

this officer only. A copy of concerned Letter No- IDS/Ops/Op Lgs/31004, dated- 19.01.2004 from

Rear Admiral, ACIDS (Jt Ops) is enclosed.

This information may be disseminated to Divisions as well.

Sd/-

(Amitabh)

Director (Safety)

Railway Board

59

HEADQUARTER INTEGRATED DEFENCE STAFF

(OPERATIONS BRANCH) MINISTRY OF DEFENCE

Coordination of Services response to Humanitarian Assistance for Disaster Management

1. HQ IDS has

been tasked to co-ordinate responses to various disasters at the National and International

levels. The response has been prompt and effective when the nodal officer at HQ IDS was

approached for assistance by any outside agency in any crisis. To avoid delays in seeking

assistance by any agency, it is requested that the contact point given below is to be contacted

first and not any service, HQ.DACIDS (OP LGS)-23017897(O) 25686071 (R)

23017899 (Fax)

2. You are

requested to ensure that any response being sought from Services on matters relating to

Disaster Management be routed through the above mentioned officer.

Sd/-

(R. Chopra)

Rear Admiral

ACIDS (Jt. Ops)

Sh RK Singh

JS MHA N/Blk

Sh Ashok Atri

JS (Coord) MEA With a request to disseminate this information to

Room No- 79, S/Blk all Joint Secretaries of the Ministry.

MrArun Arora

Director, ME (Frt) & OSD, MM

Ministry of Railways

Rail Bhawan, New Delhi-110001

Dr SNA Zaidi

JS (Safety & Security)

Ministry of Civil Aviation

„B‟ Block Rajiv Gandhi Bhawan

Safdarjung Airport

New Delhi-03

JS (G), MoDS/Blk

60

NORTHEAST FRONTIER RAILWAY

JOINT PROCEDURAL ORDER

JPO NO: - RPF/IB/6/2006/PT.IV, DATED: -26.6.2006.

GUIDELINES TO DEAL WITH UNIDENTIFIED/UNCLAIMED OBJECTS, BOMB/ BOMB THREATS.

1. Aim: -

In view of reports of Unidentified/Unclaimed Objects found in trains /Platforms and in other

passenger areas and incident of Bomb blast, this JPO is issued for guidance and strict

compliance by all Railway Employees and all Contractors employees engaged with Railway

related work. Part-I deals with general caution to be taken and action to be taken. Part-II deals

with Bomb blast situations.

2. Definition of Unidentified/Unclaimed Objects:

Any Suspicious object found on train, platform or in other passenger area which is

a) Not claimed by anybody or

b) Not identifiable to be safe and common house hold item shall be treated as such and

dealt with precaution. In this regard, following are the duties of different functionaries of various

Railway Departments and GRP/Civil Police for prevention, location and to deal with such

situations.

3. Prevention and Identification:

All Railway Employees, Coolies, Parcel Porters, Tea Stall Workers, Labourers, Lease Holders or

Contractors etc. should remain alert and whenever any one comes to know about or finds any

unclaimed object himself in train or Railway premises, should immediately bring it to the notice

of Station Master, RPF & GRP. After giving such information, they shall render all assistance required by SM/RPF/GRP/Civil

Police.

PART ONE

4. Precaution at Station and Other Passenger Area:

4.1 Role of Station Manager / Master:

4.1.1 Will conduct frequent inspections of key facilities at stations, terminals or other critical

assets for suspicious persons and items.

4.1.2 Will ensure that all the places are cleaned everyday so that no place remains unseen for

potentially risky articles.

4.1.3 Will ensure frequent announcements on Public Address System and encourage

passengers to alert the station staff if they observe any suspicious package or person.

4.1.4 Display Posters as and when supplied related to Safety & Security e.g. (action to be

taken to prevent Bomb blast etc. supplied by Commercial, Safety, Public Relation Branch) at

prominent locations in consultation with Divisional Security and Commercial Departments.

4.1 Role of Parcel Supervisors:

4.2.1 Parcel Supervisor as far as possible will daily check parcel cages at all platforms for any

unmarked incoming and outward parcels.

4.2.2 Inform ASM/SM in case of unidentified object is located

61

Role of DY. SS (Commercial):

4.3.1 Will ensure that the standard approved announcements are made on PA System regarding

unattended baggage of persons of suspicious behaviour to the Station Master on duty.

4.2 Role of RPF In-Charge:

4.4.1 He shall deploy his manpower watch on platform and in other passenger areas according

to availability of manpower and need to properly supervise them.

4.4.2 If Dog Squad is available, he shall arrange patrolling by dogs round the clock in all such

areas as a preventive measure.

4.4.3 He shall also arrange Crime Intelligence and in touch with Intelligence Units and keep

sharp watch over criminals/terrorists.

4.3 Role of GRP In-Charge:

4.5.1 He shall deploy his manpower watch on platform and in other passenger areas according

to availability of manpower and need to properly supervise them.

4.5.2 He shall also arrange Crime Intelligence and in touch with Intelligence Units and keep

sharp watch over criminals/terrorists.

4.4 Role of ASC/DSC/Sr. DSC:

4.6.1 They shall undertake surprise Day/Night checks and ensure proper performance of

duties by their subordinates and patrolling by Dog-Squad.

4.6.2 To strengthen security at busy/overcrowded stations, they shall arrange to install CCTVs,

doorframe Metal Detectors and X-ray baggage checking system.

4.6.3 They may also arrange random manual checking of passengers and their baggage but that

should be under their personal supervision and without public outcry and inconvenience to

passengers.

5 Precautions on a Train:

5.1 Role of C&W Staff:

5.1.1 Will search the outgoing rake after maintenance on pit line for unidentified items and

ensure that the coaches reach in locked condition at platform. If such item is found, he will lock

the coach and advice his supervisor who will advise RPF.

5.2 Role of Coach Attendants:

5.2.1 Will check all lavatories and corridors to see that no suspicious object is kept there.

5.2.2 Will ensure that offside door is not opened.

5.3 Role of RPF/GRP Escort:

5.3.1 They shall report for escorting duty well in advance. If picking duty from Starting Station,

they shall also check the coaches one by one and also enquire from the passengers if any

suspicious/unidentified/unclaimed object is there.

5.3.2 Tightening access procedures at key facilities/stations or right-of-way which can be

attempted frequently to enhance security.

6 After Unidentified/Unclaimed object is located: AT STATION:

62

6.1.1 By Station Manager/Superintendent/Master:

i) After getting such information, he shall promptly inform to Divisional Control- RPF, GRP,

District Police Control Room for their information and necessary action.

ii) Shall arrange proper announcement asking passengers to maintain calm and cooperate

with security agencies.

6.1.2 By Divisional Control:

i) The moment information is received; the RPF Control should be advised.

ii) Immediate action should be taken to stop the train at the next station.

iii) Concerned Civil Authorities should also be informed- Collector, Police, Local Hospitals.

iv) Shall advise Doctor on duty of Railway Hospital/Health unit.

6.2 On a Train

6.2.1 TTE/Coach Attendant/Loco Pilot/Guard:

i) Will intimate promptly the escort party,

ii) Will arrange to inform the train driver and guard who will in turn slow down the speed of

the train, look back and keep a watch on affected coach and halt the train the nearest station.

In the meanwhile, they will segregate the passengers from such object.

iii) The passengers of the coach should be evacuated without disturbing unidentified object.

6.2.2 By Pantry Car staff:

i) Will intimate to any Railway staff like TTE, Coach Attendant or to any RPF/GRP Escort

party, if there.

6.2.3 By RPF/GRP Escort:

i) They shall immediately arrange to inform their supervisors and meanwhile segregate the

passengers and their belongings and not allow anybody to touch the object.

6.3 By RPF In-charge:

6.3.1 He shall immediately rush to the place with sufficient manpower.

6.3.2 First cordon off the area and control the crowd, inform his superiors.

6.3.3 Arrange sand bags to cordon off the bomb, unidentified object of unclaimed object.

6.3.4 Arrange for preservation of clues:

6.3.5 He shall contact GRP/Local Police and arrange their early arrival with Dog Squad, Bomb

Detection and disposal squad.

6.3.6 He shall also tie up with nearby RPF posts and ask them to send reinforcements. He shall

arrange guarding of the area till the object is inspected by Local Police with the help of Dog

Squad and BDDS and give clearance.

6.3.7 Further with the help of loud hailers he will also ask passe3ngers to cooperate with security

personnel and main peace and order and prevent any stampede.

6.3.8 He shall also expedite arrival of Ambulance and Fire Brigade. He shall provide necessary

assistance to Police in checking of the whole area.

63

By GRP In-charge:

6.4.1 He shall arrive at the place promptly with sufficient manpower and maintain Law and

Order.

6.4.2 He shall inform his superiors and keep liaison with District Police Control, Local Police

Thana, BDDS, Ambulance and Fire Brigade

6.4.3 He shall, in cooperation with Local Police, search the entire area to rule out possibility of

any explosive/dangerous items remaining elsewhere and after due check arrange speedy

clearance.

6.6 By Sr. DSC/DSC/ASC:

6.6.1 After getting such information, they shall keep their superiors informed.

6.6.2 They shall rush to the place as quickly as possible with additional manpower, supervise the

works of their subordinates, ensure arrival of Local Police, Dog Squad, BDDS and thorough

checking of place/area and arrange speedy clearance.

6.6.3 Give such directions as necessary for isolation/cordoning off of the area, protection of clues

etc.

6.6.4 They shall have proper liaison with their counterparts of GRP, District Police and other

departments of Railways.

6.6.5 They shall deploy sufficient manpower from adjoining RPF Posts, Barracks and other units

and if need be, from neighboring divisions..

PART TWO

7. Action to be taken in case of bomb blast on an train:

At the site the in-charge will be Police/RPF/GRP whoever arrives first. On a running train, if an explosion has already taken place with or without damage of property

and casualty, following steps to be taken;

By Train Guard:

He shall contact the Driver and urge him to stop the train and make preliminary assessment. He shall rush to be affected coach and immediately contact Section Controller, Station Master

and if possible Divisional Control. If parting of other coaches needed, to be saved from spreading of fire etc., he along with Loco

Pilot shall take appropriate actions and protect the halted train.

By Loco Pilot of Train: If Guard is incapacitated, Loco Pilot shall advise next station/control.

By TS/TTE/Coach Attendant:

They shall inform their superiors, cordon of the area, find out about affected passengers and

help in rescue and salvage. If there is a village/town nearby, they shall contact for volunteers, Fire Brigades and

Doctors/Ambulance etc. They shall not allow any passenger/public to touch/disturb the site till arrival of RPF/GRP/Local

Police.

64

By RPF/GRP Escort Party:

They shall immediately reach the affected coach, segregate the passengers and their luggage,

cordon of the area, inform their superiors and maintain crowd control.

They shall help in rescue, salvage and help the injured.

In case of bomb explosion leading to injury, death and damage action to be taken as in case of

a train accident/ disaster on the basis of severity as decided by the DRM in consultation with

CSC.

8.0 Action to be taken in case of bomb blast at station.

8.1 By Station Manager/Superintendent/Master:

8.1.1 In case of any explosion of bomb on any platform or on other passenger area lick

concourse, Waiting hall, Ticket Window, Circulating area or on FOB, he shall immediately

intimate Divisional Control, RPF, GRP, District Police, Fire Brigade, Ambulance and his superiors.

8.1.2 He shall rush to the site, make preliminary assessment of the incident and shall intimate

the Divisional Control.

8.1.3 Till arrival of RPF/GRP/Local Police, he shall try to segregate the public and ask them to

vacate the area and try to help the injured passengers as far as possible.

9.0 GENERAL:

9.1 Further similar action to be taken by each department of Railways as taken in case of a

train accident/disaster depending on the severity as decided by the DRM of the Division.

9.2 CSC will provide matter to print advertisements, posters; pamphlets and stickers alerting

the public/passengers and time to tome publish the same in electronic and print media for

enhancing awareness among traveling public.

9.3 At following stations, Station Manager/Master, GRP In-charge, RPF In-charge, Commercial

In-charge and In-charge/Mechanical shall hold coordination meetings and keep the required

materials/information including telephone numbers in readiness to meet such unforeseen

incident.

KIR Division: KatiharKishanganj, New Jalpaiguri, Siliguri Jn.

APDJ Division AlipurduarJn, New Alipurduar, New Coochbehar,

Rangia Division: New Bongaigaon, Rangiya, Rangapara North

Lumding Division: Guwahati, Lumding, Dimapur, Badarpur,

TSK Division: Mariani, New Tinsukia, Bibrugarh Town.

10. Bomb Threats on Telephone:

10.1 All public interface telephones should have Caller ID. Staff manning the phones must be

trained to use the facility.

10.2 Most bomb threats are hoaxes, which are made in an effort to disrupt normal train

service. However, no bomb; threat should be dismissed as a hoax. Please take following action:

10.2.1 Rule Number One- Be Calm. Be Courteous, Listen, do not interrupt the caller.

10.2.2 Guidelines and tips on how to deal with telephonic bomb threat are given in the enclosed

format. Adequate copies should be kept.

10.2.3 Upon receiving a telephone bomb threat it is important to notify your

supervisor and local RPF/GRP as soon as the caller hangs up.

65

11. General Do & Don‟t

Do

i) Inform to security and Law & Order agencies concerned like SM/GRP/RPF/Local Police.

ii) Evacuation to be done.

iii) Such for the un identified object.

iv) Isolate the unidentified object.

v) Seal the entry and exits.

vi) Remove all inflammable items from the vicinity,.

vii) Open window and doors to minimize the blast effect.

viii) Sand bags be kept near the station.

ix) All assistance be provided to the bomb squad.

Don‟t

i) Do not panic.

ii) Do not operate electrical switches and gadgets.

iii) Do not touch the un identified objects.

iv) Do not open any unidentified packages and suitcases.

v) Do not submerge the unidentified packages/objects in water.

vi) Do not put the strings of wire of the unidentified packages.

vii) Do not use Radio/Cell phones in the vicinity of the unidentified objects.

viii) Do not permit re-entry of the people until the unidentified object removed or made safe.

Sd/- Sd/- Sd/-

(C.P.Ngahanyui) (S. V. Arya) (K. Mukhopadhyay)

Chief Security Commissioner Chief Operating Manager Chief Commercial Manager

Government of India

Ministry of Railways

No.2003/Safety(DM)/6/3 04.07.2006

Subject: Deployment of resources in the event of disasters authorization thereof

as per the ESF Plan – 2006

The undersigned is directed to say that the Ministry of Home Affairs is the nodal Ministry for

coordinating relief and response in the event of both natural and manmade disasters, as per the

Allocation of Business Rules. In the event of a disaster, Ministry of Railways is required to

provide the emergency support to the Ministry of Home Affairs in regard to Rail Transportation

function listed in the ESF Plan- 2006 of Ministry of Railways.

It has accordingly been decided, with the approval of the competent authority, to authorize the

nodal officers and the designated officers in the field offices of this Ministry to deploy resources

in the events of disasters and in accordance with the requests received from the Ministry of

Home Affairs as per ESF-Plan 2006.

In case the resources are likely to be deployed for a period exceeding 72 hours, then the officers

once rneet will obtain necessary approvals of the competent authority for continued deployment.

Sd/-

(Amitabh)

Director (Safety) Railway Board

Ministry of Railways

66

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No. 2003/Safety (DM)/6/3 New Delhi, dated 04.7.2006

Subject: EMERGENCY SUPPORT FUNCTIONS (ESF) PLAN

Emergency Support Functions (ESF)

1. The Ministry of Railways will provide emergency support to the Ministry of Home Affairs

in the event of natural or man-made disasters in regard to Rail Transportation.

2. The details of Nodal Officers and the Alternate Nodal Officers for the purpose of

coordinating Emergency Support Functions with Ministry of Home Affairs are as under:-

Nodal Officer

Designation/Office Address/ Residential

Address

Phones with STD code/e- mail

-- 011-23382427 (O)

Additional Member , Traffic 011-24673463(R)

Room No. 264, Railway Board 011-23303990 (Fax)

Rail Bhavan, New Delhi-01 (e-mail) amt@rb.railnet.gov.in

Designation/Office Address/ Residential

Address

Phones with STD code/e- mail

-- 011-23382112 (O)

Additional Member, Commercial 011-23366635(R)

Room No. 473, Railway Board 011-23303973 (Fax)

Rail Bhavan, New Delhi-01 (e-mail)amc@rb.railnet.gov.in

Alternate Nodal Officer

Quick Response Team (QRT) at the Ministry of Railways

3. The Ministry of Railways has set up the Quick Response Team (QRT) at Ministry level for

emergency response and the details of the Team and the task assigned are given in the

attached Form No. ESF-01.

4. The Ministry of Railways has designated the following Field Officers for Providing

Emergency Support Functions:-

S.N

o

Location Postal Address Phone

1. Mumbai Additional General Manager,

Central Railway, Mumbai.

022-22620746 (O)

agm@ cr.railnet.gov.in

2. Kolkata Additional General Manager,

Eastern Railway, Kolkata.

033-22204950 (O),24391409 (R)

22204950 (Fax)

3.

New Delhi Additional General Manager,

Northern Railway, New Delhi.

011-23388392 (O),26114611(R)

23381271 (Fax)

4. Gorakhpur Additional General Manager,

North Eastern Railway, Gorakhpur.

0551-2202627 (O)

5. Guwahati Additional General Manager,

Northeast Frontier Railway, Guwahati.

0361-2676002 (O),2676003(R)

0361-2676097 (Fax)

67

S.N

o Location Postal Address Phone

6. Chennai. Additional General Manager,

Southern Railway, Chennai.

044-25353743 (O),28271680(R)

044-25341225 (Fax)

7. Secunderabad.

Additional General Manager,

South Central Railway,

Secunderabad.

040-27822874 (O),27825309(R)

040-27824216 (Fax)

8. Kolkata Additional General Manager,

South Eastern Railway, Kolkata

033-24391114 (O),24547438(R)

033-24391114 (Fax)

9. Mumbai. Additional General Manager,

Western Railway,Mumbai.

022-22097576 (O),22851653(R)

022-22079709 (Fax)

10.

Hajipur.

Chief Operations Manager,

East Central Railway, Hajipur.

06224-272691(O),2205353(R)

06224-2205354(Fax)

11.

Bhubaneswar Chief Operations Manager,

East Coast Railway, Bhubaneswar.

0674-2303122 (O),2301116 ®

0674-2301893 (Fax)

12. Allahabad. Chief Operations Manager,

North Central Railway , Allahabad.

0532-256-1120 (O)

0532-24617173(R)

13. Jaipur. Chief Operations Manager,

North Western Railway, Jaipur.

0141-2222488 (O)

0141-2223324(R)

14. Bilaspur.

Chief Operations Manager,

South East Central Railway,

Bilaspur.

07752-410305 O),415564(R)

07752-410306 (Fax)

15. Hubli.

Chief Operations Manager,

South Western Railway, Hubli.

0836-2364907 (O),2289907(R)

0836-2289841 (Fax)

16. Jabalpur.

Chief Operations Manager,

West Central Railway, Jabalpur.

0761-2677726 (O),5051776 (R)

0761-2627582 Fax)

Quick Response Teams (QRTs) at the Field Level.

5. The Ministry of Railways has set up the Quick Response Teams (QRTs) at the field levels

for emergency response and the details of the Teams and the task assigned are given in the

attached Form No. ESF-02.

Resource Inventory

6. The Ministry of Railways will be in a position to make available the Rail Transportation

over the entire network of Indian Railways.

7. It is certified that Rail transportation is considered adequate for accomplishing the

Emergency Support Functions assigned to the Ministry of Railways.

8. It is certified that no pre-contract is deemed necessary for supply of resources.

9. The Ministry of Railways has issued revised authorization vide Order

No.2003/Safety/DM/6/3 dated 04.07.2006 as per Form No. ESF-03 in favour of the nodal officers

and the designated officers to deploy the resources in the event of disasters and in accordance

with the requests received from the Ministry of Home Affairs.

10. The Emergency Support Functions (ESF) Plan has been last updated on 04.07.2006.

(Amitabh)

Director (Safety),

Ministry of Railways,

Dt. 04.7.2006

68

Form No. ESF-02.5

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

QUICK RESPONSE TEAM (QRT) at the Field Level.

Field Office: Northeast Frontier Railway, Guwahati

Name/Designation/Office Address/

Residential Address

Phones with STD code/e- mail

Team Leader

Additional General Manager

Northeast Frontier Railway, Guwahati

(O)0361-2676002, (R) 0361-2676003

. (Fax) 0361-2676097,M-099575-50001

agm@nfr.railnet.gov.in

Member-1

Chief Operations Manager,

N. F. Railway, GHY-781011

(O)0361-2676006 , (R)0361-2676007

(Fax) 0361-2673091,Mobile-099575-50900

com@nfr.railnet .gov.in

Member-2

Chief Commercial Manager

Northeast Frontier Railway, Guwahati

(O)0361-2676006, (R)0361-2676007

(Fax) 0361-2673091,Mobile- 099575-

50950

ccm@nfr.railnet.gov.in

Member-3

Chief Mechanical Engineer,

Northeast Frontier Railway, Guwahati

(O) 0361-2676014, (R) 0361-2676015

(Fax) 0361-2676181,Mobile-099575-

50400

(e-mail) cme@nfr.railnet.gov.in

Member-4

Chief Electrical Engineer

Northeast Frontier Railway, Guwahati

(O)0361-2676028, (R)0361-2676029

(Fax) 0361-2676028,Mobile- 099575-50300

(e-mail) cee@nfr.railnet.gov.in

Member-5

Principle Chief Engineer

Northeast Frontier Railway, Guwahati

(O)0361-2676010, (R)0361-2676011

(Fax) 0361-2672777,Mobile- 099575-50200

Member-6

Chief Signal & Telecom Engineer,

Northeast Frontier Railway, Guwahati

(O)0361-2676026, (R)0361-2676027

(Fax) 0361-2676026,Mobile- 099575-50800

Cste@nfr.railnet.gov.in

Member-7

Chief Safety Officer,

N. F. Railway, GHY-781011

(O)0361-2676016 , (R)0361-2676017

(Fax) 0361-2676016,Mobile-099575-50730

Cso@nfr.railnet .gov. in

Member-8

Chief Security Commissioner

Northeast Frontier Railway, Guwahati

(O) 0361-2570509,(R) 0361-2570216

(Fax)0361-2570376,(Mobile) 099575-

50700

csc@nfr.railnet.gov.in

Member-9

Chief Public Relation Officer,

Northeast Frontier Railway, Guwahati

(O)0361- 2676085, (R)0361-2671981

(Fax) 0361-2676085,(Mobile) 099575-50020

cpro@nfr.railnet.gov.in

69

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS (RAILWAY BOARD)

No: - 2007/Safety (A&R)/3/5. New Delhi Date: -08.11.2007

To,

The General Managers,

All India Railways

Sub: -Submission of Photographs in case of Consequential Accidents at Manned/Unmanned

Level Crossings

During the Safety Review Meeting of the Board‟s with General Managers and DRMs of some of

the Railways on 06.11.2007, Board have taken note of failure of some Railways to send Fresh &

Clear photographs of availability of basis infrastructure at Manned/Unmanned Level Crossings by

next day of the Accidents.

Instructions for furnishing photographs of consequential accidents at Manned/Unmanned Level

Crossings were earlier issued vide Board‟s Letter No- 2000/Safety (A&R)/19/20, Dated-

27.04.2007. It has been observed that clear photographs with requisite information are not

being furnished by the Railways within the stipulated time despite reminders over phone, which

delays the submission of photographs to the Board. This has been viewed seriously by the

Board.

It is therefore reiterated that in case of any Consequential Train Accident at Manned/Unmanned

Level Crossings, Photographs and other details should be sent to the undersigned immediately

on e-mail ID- ddstfy@rb.railnet.gov.dsfty2@india.com&Sftycnl@rb.railnet.gov.in clearly depicting

the following : -

i) Horizontal road surface at the Level crossing and its width & length.

ii) Difference of level of rails at Level Crossing.

iii) Condition of approach road on both side and gradient if any.

iv) Full compliments of Road Signs on both side of L/Xing along with distances measured.

v) Condition of Speed Breakers on both side of L/Xing and distance from centre of Track.

vi) Visibility of Train.

vii) Visibility to Road Users from either end, both Left & Right.

The Photographs should be shot on the same day if the Level Crossing Accident takes place

during day time and in case the Accident occurs during Night, the Photographs should be shot in

the morning on the very next day and be sent on the above-mentioned e-mail ID immediately. It

may be ensured that the photographs are taken from good Digital Camera and these are shot

from proper angles/foci.

Sd/-

(Girish Chandra)

Adviser Safety, RB

70

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No: - 2003/Safety (DM)/6/3. New Delhi Date: -13.06.2008

To,

The General Managers,

All India Railways including

General Managers Kolkata Metro

Sub: -National Disaster Response Force (NDRF).

Ministry of Home Affairs, Government of India has formed National Disaster Response Force

(NDRF) at the eight selected locations in the country for dealing with relief and rescue operations

related to all types of disasters.

As per Disaster Management Act-2005, various Ministers and Departments under Government of

India should join hands for mutual assistance in case of disaster. Assistance from Local

Government and Non-Government agencies is invariably required by the Railway Administration

for prompt relief and rescue operation affecting railways. Assistance of NDRF could be of great

help to the Railways in major railway disasters.

Details of 09 NDRF Battalions are as under: - Name/

Desig. Of the

Commandant

NDRF

Battalion

s

STD Code Office Phone Tele. Fax Mobile no. Address

Sri

C.P.Saxena

1stBn

(NDRF) 0361

2640284(())

2841464(R) 2840284

09435545951

09435545949

Guwahati

(Assam)

Sri Sukhdew

Raj

2ndBn

(NDRF) 033

25264302(O)

26526010(R)

25264394

26263077

09434742636

09434742866 Kolkata (WB)

Sri Arun

Kumar

3rdBn

(NDRF) 0671 2679710(O)

2070710

099377186

222

09437964574

09437964576 Mundali (Orissa)

Sh. P.S.B.

Nair

4TH Bn.

CISF

(NDRF)

04177 246100(O)

246269(R)

246594

246833

246644

09442105089

09442105169

P.O Suraksha

Campus

Arrakonam, Dist.

–Velore, TN-

63452

Sri

AlokAvasthy

5thBn

(NDRF) 02114

231246(O)

231243(R) 231508

09423506765

09423577446

Pune

( Maharastra)

Sri

R.C.Meena

6thBn

(NDRF) 079

2302540(O)

23202539(R)

23201551

23202540

09426626445

09427304218

Gandhi Nagar

(Gujrat)

Sri

R.K.Verma

7thBn

(NDRF) 0164 224603(O) 2246570

09417802031

09417802031

Bhatinada

(Punjab)

Sri

J.P.Yadav

8thBn

(NDRF) 0120 2351101(O)

2351067

2351105

09968610011

09968610012 Greater Noida

Sri S. S.

Guleria

9th BN

NDRF 06115 253939(O) 253939

09968659905

09973300000

Bihta, Patna,

Bihar

71

Zonal Railway should get in touch with NDRF Officers at the nearby NDRF locations to have the

first hand knowledge of the resources available with them and also familiarize NDRF task force

with railway related disaster situations and expose them to the issues relevant to rescue and

relief of passengers during railway accidents. Railway may also associate NDRF in the full-scale

exercise that is held once every year. Zonal Railways nearest to the respective NDRF Battalion

Locations may coordinate with them accordingly.

There are no charges for availing the services of NDRF except the rail transportation which

railways may provide at their cost for attending to rail accidents. Railways may also have to

provide the rail transportation logistics for transporting NDRF in case of non-railway exigencies.

Board have also empowered Divisional Railway Managers to directly requisition the relevant

NDRF Battalion for relief and rescue operations depending upon the gravity of situation so that

their services could be made available expeditiously at the time of major railway disasters

without any loss of time. However, requisitioning of NDRF should be judicious and NDM

Control Room under Ministry of Home Affairs (Tele.-011-23092885, Fax- 011-

23093750) and Security Control Room(Tele.-011-23387981, Fax- 011-23303983) and

Safety Cell(Tele. Fax -011-23382638) in the office of Railway Board must be kept informed.

This is issued in consultation with National Disaster Management Authority (NDMA) having the

administrative control over NDRF.

Action taken in this regard may be advised for the information of the Board.

Sd/-

(Amitabh)

Director (Safety)

Railway Board

Copy: -

DG/CG & NDRF-for issuing similar instructions to the Commandants of NDRF Battalions.

72

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No: - 2003/Safety (DM)/6/2Pt. New Delhi Date: -06.01.2009

General Manager,

All Indian Railways.

Sub: Definition of Railway Disaster and Co-ordination of Disaster Management Plans.

There has been no universal definition of a “Railway Disaster” (or Disaster affecting/involving

Railways) though some of the Zonal Railways did attempt to define the same in their respective

Disaster Management Plans. These definitions also differ with one another with some linking a

Railway Disaster with number of causalities. Some of the Zonal Railways have requested this

office to clarify as to what incidents should be treated as a “Railway Disaster” and who should be

the deciding authority for this purpose.

After considering the latest developments in the fields of Disaster Management in the Country

especially the enactment of Disaster Management Act, 2005, Board have decided to adopt the

following definition of Railway Disaster.

“Railway Disaster is a serious Train Accident or an untoward event of grave nature,

either on the Railway Premises or arising out of Railway Activities in that area, due

to Natural or Man-made causes, that may lead to loss of many lives and / or grievous

injuries to a large number of people, and / or severe disruption to traffic,

necessitating large scale help from other Government / Non- Government and

Private Organizations”

Board has also approved the proposal to nominate GMs, AGMs or CSOs for declaring

an untoward incident as a Railway Disaster.

The preparation of the Disaster Management Plans on the Zonal Railways in co-ordination with

the different departments of the Railway, other Central / State Govt. agencies, NGOs, Private

agencies etc. has to be done by the Safety Department on the Zonal Railways.

With the adoption of the above definition of a Railway Disaster, it needs to be appreciated that

not only a serious train accident may turn into a Railway Disaster if not handled and managed

properly; there may be many more railway related events, which may not even, involve human

lives but may turn into disasters for which necessary prevention and mitigation measures are to

be taken by the railways beforehand. National Disaster Management Authority (NDMA), the apex

body under the Disaster Management Act-2005, have issued guidelines on the management of

earthquake, Cyclones, Floods, Medical preparedness, Chemical disasters, Nuclear and Biological

disasters etc. which are readily available on the NDMA Website. Additional Member (Civil Engg.)

has also written D.O letters to the GMs for preparing the Action Plan for the implementation of

these guidelines and to form a High Level Multidisciplinary Team comprising of Officers from

various departments to monitor the time bound implementation of these guidelines.

Necessary monitoring and co-ordination for the preparedness of the Railways for each type of

Disaster needs to be done by CSOs/ Sr. DSOs on behalf of the GMs/ DRMs respectively involving

officers from other departments for necessary inputs.

Please acknowledge the receipt and advise the action taken on the above.

Sd/-

(Amitabh)

Director (Safety),

Railway Board

73

Government of India

Ministry of Railways

(Railway Board)

No.2008/tele/TN/2 New Delhi, Dated: 28.05.2010

The General Manager,

All Indian Railways,

Sub: -Disaster Management Enquiry No.-1072.

Zonal Railways have been advised to install 1072 Number to provide Train Accident

Information. These Numbers were to be kept opened and permanently energized. However, in

recent accidents complaints have been received that these numbers are activated after

substantial time gap ranging from one hour to four hours. One reason given by the Railways is

that the location where these numbers have been terminated is not the same where these are

activated for providing enquiry service and also the telephone instruments are not kept

permanently plugged-in & on. The location of providing enquiry service is intimated after the

accident has taken place and S & T Deptt. Accordingly provide wiring and extend these

numbers.

Zonal Railways are advised to identify the permanent location of terminating and providing 1072

enquiry service and the number should be kept energized on permanent basis with telephone

instruments plugged-in so that the service to public can be provided at a notice of few minutes

at most.

This may be kindly be ensured.

(R. C. Adwal)

Exec. Director (Telecom)

E-mail: edtd@rb. Railnet.gov.in,

Fax: 030-44198

74

GOVERNMENT OF INDIA (BHARAT SARKAR)

MINISTRY OF RAILWAY (RAIL MANTRALAYA)

RAILWAY BOARD

No.2002/Safety-1/6/6 New Delhi on 13.06.2004.

General Managers, All Indian Railways.

Sub: Empowering in Zonal Railways to requisition Helicopter/Aeroplane at the time of severe

accident.

Ref: Railway Board‟s letter No.86/Safety-1/24/47 dated 13.03.1987 & 19.07.1989.

Zonal Railways have been delegated powers to requisition helicopter/aeroplance for expeditious

actions in the event of serious accidents vide Railway Board‟s letter reference. The subject

matter has been reviewed by the Board and the following revised powers are delegated to Zonal

Railways.

(i) GMs/DRMs have been delegated the powers to rescue helicopter/aeroplane to reach the

site of serious accident for rescue operation expeditiously. In addition, powers are also

delegated to requisition air support to dispatch the rescue teams to the site of the accident.

It is difficult to stipulate exactly the circumstances under which they may exercise these powers,

it has been decided to leave this to the discretion of GMs/DRMs. However, and broadly those

may cover the following type of cases.

(a) Where more than 10 casualties (deaths-cum-serious injuries) are feared and it is difficult

for these officers to reach the site within reasonable time.

(b) Where heavy damage is causes to Railways installations in sensitive and tension filled

areas (e.g. wreckage of track, bridges, etc. through bomb blast, other means of sabotage etc.)

(c) Where public reaction in case of late arrival of senior officers at site is likely to be highly

adverse.

Normally in case of an accident only one helicopter should be requisioned by a Zonal Railway

except whom there is a serious passenger train accident involving several casualties when it is

essential for both the General Manager and the Divisional Railway Manager to reach the site at

once to satisfy the public and the press. However, for dispatching the rescue teams to the site of

the accident separate helicopter/aeroplane may be requisitioned, if so needed.

The GMs/DRMs may exercise the above powers personally and may not be delegate these

powers.

(i)Zonal Railways are further empowered to requisition helicopter/aeroplane to evacuate injured

and dead in the event of serious accident; GMs may personally exercise these powers and may

not delegate these further.

(ii)The above instructions on the subject supersede all the previous instructions issued vide

above referred letters.

This issues with the concurrence of the Finance Directorate of the Ministry of Railways.

Sd/-

(Amitabh)

Director, Safety III

Railway Board.

Copy forwarded for information to the FA& CAOs,all Indian Railways

Sd/-

(Amitabh)

Director, Safety III

Railway Board

75

RAILWAY BOARD

No.2002/Safety-1/6/6 New Delhi on 05.12.06.

General Managers, All Indian Railways.

Sub: Requisitioning of Indian Air Force Aircrafts/Helicopter by Zonal Railways in case

of serious Railway accidents/natural calamities.

Doubts have been raised from time to time by the Zonal Railways regarding standing

instructions on the above matter. The extracts of Air Force Instruction No.9/83 regarding

Regulations Governing Flights and Airlifts in IAF Aircraft within Indian Territory is reproduced as

under:

Part 9(a): The use of IAF aircraft for civil agencies may be authorized by the Chief of the Air

Staff on payment at rates which will be fixed by the Ministry of Finance (Defence). Such Flights

may be provided on written demand for work like aerial photography, survey and other

purposes, survey of air routes, carriage of mail, drop of supplied, carriage of urgently required

stores, leaflet dropping, relief and reconnaissance flights, carriages of para military police forces

etc. “Such flights as errand of mercy, on payment at chartered rate without detriment to

Defence requirements, may also be provided for evacuation of seriously sick or injured civilians

from inaccessible areas at the written request of the State Governments, Union Territory Admn.

and other Central Ministries/Departments, as a life saving measures on an undertaken by such

authorities that it is neither feasible by them nor any other means of civil air/surface transport is

available for such evacuation and the evacuation by the IAG will be at their risk and cost.” The

Ministry of Defence may sanction, on payment, urgent movement of civilian Govt. servants and

stores and requirement in IAF aircraft for various Ministries of the Central Government and for

the State Govt. provided aircraft are available without prejudice to service requirement.

Para 9(d): Station Commanders of and above the rank of Wing Commander may authorize

special flights of aircraft under their control to meet written request from Central

Ministries/Departments/State Govts./Administration of Union Territories for assistance in any

grave emergency or natural catastrophe. They will immediately advise concerned Commandant

Headquarters. Such flights are to be regularized under the authority of the AOs C-in-

Command/Group in due course.

Attention is also invited to Railway Board letter of even No. dt.13/15.6.04 vide which GMs/DRMs

have been delegated powers to requisition helicopter/aero plane even from private parties to

reach the site of serious accident for rescue operation expeditiously and to dispatch the rescue

teams to the site of accidents. Zonal Railways may taken note of the above standing instructions

and establish co-ordination with the appropriate Air Force Authorities.

Please acknowledge receipt.

Sd/-

(Amitabh)

Director /Safety

Railway Board

76

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No.2003/Safety (DM)/6/3 New Delhi, dt.5.2.07.

General Manager

All Indian Railways

Sub: Sharing of Railway Resources during Disasters.

Ministry of Home Affairs in conjunction with the NIC has set up a web portal entitled “Indian

Disaster Resource Networks (IDRN) at the web addressed of www.idrn.gov.inwhich is web

enabled resource inventory containing comprehensive details of specialist equipment/human

resources required for emergency response along with the contact details of controlling authority

so as to mobilize the necessary resources in shortest possible time during emergency.

Secretary (DM), Ministry of Home Affairs has requested Railway‟s co-operation for uploading of

resources available with the Railways, which can be shared by others at the time of emergency.

Section 10(2)(M) of the Disaster Management Act, 2005 also stipulates that men and material

resources available with the Government department/agency is to be made available at the time

of disasters for the purpose of emergency response rescue and relief.

Railways may therefore up-load such items that can be made available and shared for the

purpose of emergency response rescue and relief outside Railways. Though all specialized

equipment meant for emergency response care be shared, equipment available in ARMVs and

ARTs would qualify most for uploading. Care should, however, be taken before any commitment

is made with regard to rail mounted equipment which have limited use elsewhere. Password for

this purpose may be taken from the Section Officer, Disaster Management, Room No.123 B,

Railway Bhawan at telephone Nos. 43771(Rly) and 23303771 (DoT).

Sd/-

(Girish Chandra)

Advisor (Safety)

Railway Board

77

PRESERVATION OF CLUES AND PREPARATION OF JOINT NOTE & SITE SKETCH AT

THE ACCIDENT SITE

Ref: Railway Board‟s letter No. 99/Safety-1/12/6 dated 17.12.2004.

Justice G.C. Garg Commission Report of Inquiry into the accident between 2903 Up Golden

Temple Mail and 3125 Dn Sealdah Express on 26.11.1998 on Northern Railway recommended a

few observations and Railway Board has accepted as well as directed the Zonal Railways to

ensure implementation of this recommendation (Ref: Railway Board‟s letter No. 99/Safety-

1/12/6 dated 17.12.2004).

“It is reiterated that the Railways should take care to preserve the clues of the accident and

ensure that the detailed guidelines and methodology, laid down in the Accident Manuals on this

issues, are strictly followed so that correct conclusion can be arrived at by the enquiring

authority. Documents like Train Signal Register and other documents relating to train passing

operations, diaries of maintenance staff, driver‟s note book, loco repair book etc. relevant to a

particular accident should be taken into possession immediately after the accident and the

statement/s of the train staff and the loco crew should be recorded at the site by Safety Officer

or their representatives and these documents be made available by him to the enquiring

authority at the earliest possible opportunity.

It should also be ensured that video cassette/cassettes of the site of a serious accident are

prepared not by taking clippings here and there, but in a continuous manner by specifically

showing the position of the coaches, the track and the clues so that these may provide some

information about the cause of the accident. The video cassettes and the developed film rolls

should be preserved without editing and made available to the enquiring authority as it so that,

if need be, it may view the video cassette. The developed films roll should not be cut into strips

even though it may be used for getting the prints.

It should also be ensured that the Sr. Subordinates, deputed to prepare the joint note and the

site sketch, are specifically nominated for this work and should not be disturbed or assigned nay

other duty till they complete this work. Joint note, site sketch as well as the divisional plan

should be prepared with due care, depicting all the relevant details and sufficient time should be

given for this purpose by the concerned officials. Sr.DSO/DSO should scrutinized the site sketch

and the joint note to ensure that the documents are complete and are as per the Railway

Accident Manual.”

(The guidelines already existing in the Accident Manuals of the Zonal Railways and those issued

by Board should be strictly followed)

78

GOVERNMENT OF INDIA

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No.99/H/7/1/CR Rail Bhavan, New Delhi-110001dtd.24.11.05.

General Manager,

All Zonal Railways.

Sub: Recommendations made by Commissioner of Railway Safety regarding “Mandatory

collection of blood samples of the crew (engine crew and guard) of the trains involved

accidents.”

Instructions regarding “mandatory collection of blood samples of crew (engine crew and guard)

of the trains involved in accidents” were issued to all Zonal Railways on 14th March 2001. The

same have been reiterated in Jul 2001, Feb/2003, Jun/2003, Oct/2003 and Jan/2005.

2 .Instances have been come to the Board‟s notice where one of the zonal Railways has shown

ignorance of the instructions issued by the Board which were reiterated number of times during

the past 4 years. In addition Policy Guidelines of “Detecting Drunkenness on duty” have been

issued (vide ACS No.11 f Health/2003 to Indian Railway Medical Manual, 2000). A DO letter

dated 28.01.2005, from Director General (RHS) addressed to Chief Medical Directors/All Indian

Railways was also issued, a copy of the same is enclosed herewith which may be circulated to all

concerned for information to avoid recurrence of the same in future.

3.Kindly acknowledge receipt.

DA: One.

Sd/-

(Dr. Gajendra Kumar)

Director, Health (FW)

Railway Board

Copy for information and compliance to:-

(1) Chief Medical Directors, All Indian Railways and

(2) Chief Safety Officers, All Indian Railways.

79

GOVERNMENT OF INDIA

MINISTRY OF RAILWAY

RAILWAY BOARD

No.2000/Safety(A&R)/3/5 New Delhi, 14.03.2006

Chief Safety Officers,

All Indian Railways.

Konkan Railway, Navi Mumbai.

Metro Railway, Kolkata.

Sub: Amendment in the format for reporting of accidents to Railway Board.

Please refer Board‟s letter of even number dated 23.03.2000, wherein a new format for

reporting of accidents to Railway Board was circulated to all Zonal Railways. It has been decided

that with effect from 01.04.2006 accident messages may be reported to Railway Board as per

the enclosed copy of the format. It may be noted that two new items – “Train Working

Condition: Normal/Abnormal (in brief) and Procedural Failure, if any (in brief):” have been

included as

S.N.13 and 14 respectively after the brief particulars at S.No.12 of the earlier format.

The enclosed amended format may please be circulated to all concerned and ensured that it has

been well understood by all concerned on your Railway for compliance.

DA: As above.

Sd/-

(Vishnu Kumar)

Director/Safety

Railway Board

80

GOVERNMENT OF INDIA

MINISTRY OF RAILWAY

(RAILWAY BOARD)

No.2003/Safety(DM)/6/2 Pt. New Delhi, 06.01.2009

General Manager,

All Indian Railways.

Sub: Definition of Railway Disaster and Co-ordination of Disaster Management Plans.

There has been no universal definition of a “Railway Disaster” (or a Disaster affecting/involving

railways) though some of the zonal railways did attempt to define the same in their respective

Disaster Managemetn Plans. These definations also differ with one another with some linking a

railway disaster with number of casualtities. Some of the zonal railways have requested this

office to clarify as to what incidents should be treated as a “Railway Disaster” and who should be

the deciding authority for this purposes.

After considering the latest developments in the field of Disaster Management in the country

especially the enactment of Disaster Management Act, 2005, Board have decided to adop the

following definition of railway disaster:

“Railway Disaster is a serious train accident or an untoward event of grave nature, either on the

railway premises or arising out of railway activity in that area, due to natural or man-made

causes, that may lead to loss of may lives and/or grievous injuries to a large number of people,

and/or severe disruption of traffic, necessiating large scale help from other Government/Non-

government and Private Organisation.”

Board have also approved the proposal to nominate either GMs, AGMs or CSOs for declaring an

untoward incident as a Railway Disaster. The preparation of the Disaster Management Plans on

the zonal railways in co-ordination with the different departments of the railway, other

Central/State Government agencies, NGOs, Private agencies, etc. has to be done by the Safety

department on the zonal Railway.

With the adoption of the above definition a railway disaster, it needs to be apprivated that not

only a serious train accident may turn into a railway disaster if not handled and managed

properly, there may be many more railway related events which may not even involve human

lives but may turn into disasters for which necessary prevention and mitigation measures are to

be taken by the railways beforehand. National Disaster Management Authority (NDMA), the apex

body under the Disaster Management Act, 2005 have issued guidelines on the management of

earthquakes, cyclones, floods, medical preparedness, chemical diasters, nuclear and biological

disasters etc. which are readily available on the NMDA website. Additional Member (Civl Engg.)

has also written D.O. letters to the GMs for preparing the Action Plan for the implementation of

these guidelines and to form a High Multidisciplinary team comprising of officers from various

departments to monitor the time bound implementation of these guidelines.

Necessary monitoring and coordination for the preparedness of the railways for each type of

disaster needs to be done by CSOs/Sr.DSOs on behalf of the GMs/DRMs respectively involving

officers from other departments for necessary inputs.

Please acknowledge the receipt and advise the action taken on the above.

Sd/-

(Amitabh)

Director (Safety)

Railway Board

81

GOVERNMENT OF INDIA (BHARAT SARKAR)

MINISTRY OF RAILWAYS

(RAILWAY BOARD)

No.2003/Safety(DM)/6/3 New Delhi, dt.05-08-2010

General Managers/NCR,

All Indian Railways including Kolkata Metro

Sub: Assistance of NDMA/NDRF to handle railway related disasters.

Ref: Minutes of the Meeting between RB & NDMA/NDRF on 26.07.2010.

A meeting under the chairmanship of Sri K.M. Singh, Member, NDMA with Railway Officials was

held in NDMA Bhavan, New Delhi on 26.06.10 for better co-ordination and co-operation between

NDMA/NDRF andRailways authaoritirs to provide quick and effective response during major rail

accidents, man made and natural disasters. The issues discussed and decision taken during the

meeting are as under:

1. Mechanism for requisition of NDRF: The present system of requisition of NDRF by concerned

DRM/CSO should continue. However, a written requisition from the Railway Authorities for

NDMA/NDRF should be followed for their records.

2. Training/Exposure of NDRF Team/Officers: To provide the NDRF personnel a better technical

know-how about design of Railway coaches, it has been decided that modalities should be

worked out by the railways for demonstration/briefing/training the same to concerned NDRF

Battalion at a nearby station.

3. Regular co-ordination meeting between NDRF Battalion Commandants and Railway Safety

Officials: A co-ordination meeting with officials CSO/DRM should be held once in six months.

4. Capacity building of RPF andRailway Doctors: More and more RPF Personnel should be

imparted training at NISA, Hyderabad. Zonal Railways should send their Medical officers for

CBRN Training by NDMA in collaboration with AIIMS Trauma Centre, New Delhi.

5. Participation of Mock Exercises: Railway should carry out mock exercises on train accidents in

presence of NDRF Battalion Commandant.

6. Mobilisation of NDRF Personnel and equipment: CSO will co-ordinate with concerned Railway

officials for arranging transportation of NDRF personnel by coach/special train.

7. Close communication/Exchange of Telephone numbers of Nodal Officers: Important telephone

numbers of NDMA Officials, Control Rooms, NDRF Battalions will be provided to each Zonal

Railways as and when the same is received from NDMA.

Railway should initiate action accordingly. Action taken in each of the items should be apprised

to this Office.

Sd/-

(Kamlesh Gupta)

Advisor (Safety)

82

MEDIA MANAGEMENT

Objectives –

To provide factual information to public with regard to accident. To convey any other

information which is of use to passengers.

To convey specific information which is of use to relatives/dependents of dead and injured

passengers.

To create a positive public opinion,

To create a healthy relationship with the press and electronic media.

Duties of Public Relations Organization –

PRO and his team will collect whatever information is available and releasedit to the media

within 60 minutes of intimation of accident.

The information shall include telephone numbers of help line enquiry booths. Photographers with

digital and video cameras should also be taken to the accident site.

Responsible PR supervisors should be deputed during nightshift for interacting with the media, if

necessary.

PRO will organize press briefings at fixed timings.

PR organization shall monitor various important media channels to keep track of media

reporting. Suitable corrections/clarification may also be issued, if required.

Spokesperson –

Only GM, DRM, CPRO and PRO are competent to interact with press and electronic media.

Apart from the above, any other officer authorized by GM is competent to interact or give

interview to press and electronic media.

They should ensure that only factually correct and confirmed information is relayed.

No inflated or exaggerated version of any fact should be relayed to the media. No railway man

shall express or voice any criticism, or express his personal opinion or views about the accident,

at any point of time.

Information to be relayed to Press and Electronic Media - Information to begiven to

media can be broadly segregated in to following categories:

Accident:

i) Natures of the accident, i.e. date, time, exact location, train number, number of coaches

involved. etc.

ii) Details of how the accident most probably occurred.

iii) Prima–facie cause of the accident will be relayed to media only with the approval of GM.

83

iv) Sabotage, even if suspected will not be relayed to media, without approval of Railway

Board.

v) Regular reports regarding progress of Rescue & Relief work. Expected

date and time of restoration.

Uninjured passengers:

i) Steps taken to provided beverages, refreshments and first aid treatment to uninjured

passengers.

ii) Steps taken by railway for clearance of uninjured passengers. Expected time

of departure of front portion of the affected train. Expected time of arrival at the

destination.

iii) Expected time of departure of rear portion of accident involved train. Its diverted

route and expected arrival at the destination.

iv) In case empty coaching rakes have been arranged then details of the same.

Dead and injured passengers:

i) Steps taken by railway to render immediate medical attention Number of

passengers rescued.

ii) Breakup of the injured passengers, both grievous, simple and trivial

iii) Name of the hospitals where injured are being treated.

iv) Approximately how many patients have been admitted in each of these hospitals

v) Names of injured passengers.

vi) Communication facilities like cell phones. STD phones provided at these hospitals.

vii) Payment of ex-gratia.

viii) Facilities offered to relatives/dependents of victims including free pass for journeys.

ix) Special trains being run for brining relatives /dependents of dead and injured.

x) Number of dead bodies recovered and number of bodies identified.

Identification of dead bodies takes much longer since either:

a. they were traveling alone or;

b. their companions are injured and are not in a position to identify them, or:

their companions have also injured/dead.

xi) Under such circumstances it is possible to identify dead bodies only when

relatives/dependents arrive.

xii) This aspect of identification dead bodies and reasons for delay should be explained to the

media.

Helpline Enquiry Booths:

Setting up of Helpline Enquiry Booths.

Details of Helpline Enquire Booths: ● Station where these have been opened. ● Telephone Nos. ● Fax Nos. ● Internet address of NFR on the Railnet website

www.nfr.railnet.gov.in)

84

Train services:

Details of train operation with regard to:

Diversion Regulation

Rescheduling

Short termination Cancellation

Running of passenger specials for carrying relatives/dependents to the site of accident.

These trains will be started from the originating and destination stations of the affected train and

will be given same stoppages en-route for picking up relatives/dependents.

Expected departure time of relatives/dependents special from their originating station.

Refunds being granted in Helpline Enquiry Booths for passengers whose journey have been

interrupted.

Casualty figures:

In all accidents, as long as Rescue & Relief work continues, there is always a difference between

casualty figures given by the railway and casualty figures quoted by the media.

The reason for this difference is that railway gives figures based on actual number of dead

bodies recovered, whereas media estimates casualty figures based on the damage visible.

During Press briefings, this point should be clarified that till the present time, so many bodies

have been recovered.

However, it should also be made clear that casualty figures are likely to go up since rescue work

is still continuing.

Assessment regarding likely number of deaths and injuries may also be made if considered

necessary. Such an assessment should be based on:

Total number of coaches involved. Number of coaches searched.

Number of coaches yet to be dealt with.

Particular reference should also be made to coaches that are crushed or that have climbed on

top, and have not yet been searched.

Press Briefings at accident site:

● DRM or his authorized representative shall collect factual information from the site

manager and relay the same to the media and HQ. Thus an on-line communication channel will

be established to keep media informed of all the important details.

● CPRO or PRO should be available during press briefings in HQ.

● There should be a fixed time for press briefings so that there is no confusion regarding

different versions given to separate channels at various points of time.

85

● Simultaneous press briefings should be held at accident site, at HQ and at division, as per

the time intimated, so that the same version is given to all concerned.

● All media releases will be uploaded on the Central Railway Website, and a separate web

page will be opened to give specific information with regard to the accident. The priority of

information release to various media will be as under:

o TV channels.

o News Agencies like UNI, PTI. Print Media

● Convenience of media shall be taken care of by PR personnel with assistance of

Commercial representatives at site. Tour of media persons should be conducted to hospitals

where injured are being treated.

● Commercial department should be ensure that list of passengers who traveled by the

accident involved train along with the list of dead and injured reaches the PR officials at the

earliest.

PASSENGER CARE General:

(i) Assistance to passengers and their relatives is of utmost importance in relieving them of

some of their misery.

(ii) Injured passengers and their relatives are to be treated with utmost courtesy, concern

and sympathy to alleviate their trauma and discomfort. All assistance asked for should be

provided to them.

(iii) For dealing with relatives arriving from far-flung corners of the country, staff fluent in the

local language of the place from where the train originated should be used as interpreters.

(iv) Commercial supervisors & WLIs should be assigned to talk to injured passengers to

ascertain from them whether they wish to call relatives.

(v) Injured passengers should thereafter be provided with either mobile or BSNL STD phones

in order to enable them to speak to their relatives.

Hospitalisation of the injured:

(vi) General policy in case of Railway accidents in which casualties occur is that of rapid

evacuation to Railway hospital after rendering immediate and necessary first-aid treatment.

(ii) In case there are no Railway hospitals nearby, then they are to be admitted in the

nearest Govt. hospital.

(iii) In following cases, injured may be taken to a Private Hospital-

- When there is no Railway or Govt. hospital available within a radius of say 8 kms. of the

site of accident or,

86

- When the attending doctor certifies in writing that the treatment in private hospital is

necessary in the interest of the patient,

- Except where Railway doctor certifies, such injured passenger should normally be eligible

to the lowest class of accommodation in private hospitals where different scales are available,

- Where the family of the injured person desires to be provided with a higher-class

accommodation, the family should give in writing to pay the extra cost involved directly to

hospital authorities.

(iv) For this purpose, each division should make out a working arrangement with such private

hospitals as may be necessary in areas served by them so that in an emergency, injury cases

can be referred to hospitals concerned without loss of time.

(v) To facilitate matters and to avoid misunderstanding, CMD should draw up a list of

such private hospitals bearing in mind Railway and non-railway

hospitals in the vicinity.

(vi) CMD should also settle charges to be paid for such cases for each class of

accommodation.

(vii) Bills by such private hospitals should be submitted through CMD who will certify the

correctness of charges payable, before passing for payment by FA & CAO.

(viii) Payments to private hospitals under this Para can be arranged locally by the Railway and

Ministry of Railway approval is not necessary.

(Extract of Para 701(1) & Para 712 of Chapter VII of IRMM and Para 1421 of Indian Railway

Establishment Manual and M.O.R‟s letter No. MH.59/MES/96/ Medical dated 18.12.1959.)

(ix) When injured are admitted in non-railway hospitals, Railway doctors should be deputed

to these hospitals to render necessary assistance, including

supply of medicines as required which may not be available in these hospitals.

(x) They should also carefully monitor the condition of injured and maintain an updated list

with all details.

(xi) If more than one hospital is involved, apart from deputing doctors to individual hospitals,

a Railway doctor should also be deputed to coordinate and maintain centralised updated

position.

Facilities to be made available in hospital:

(i) There should be a separate reception counter manned by commercial supervisor or WLI

at the entry to the hospital for dealing with relatives of patients who arrive.

(ii) A chart should be displayed at this reception counter indicating ward nos. where accident

patients are admitted along with their names, coach no. wise.

(iii) At the entry to each such ward, a second list should display the name of the patient,

coach no. and the bed no. inside the ward.

(iv) Commercial staff and WLI on duty at that hospital should carry a list indicating the name,

address and telephone no. of relatives as given by the patient, and whether they have been

informed or not.

(v)

87

(vi) Arrangements should be made to inform the next of kin or a relative or friend of the

deceased, in case identity of the person involved in accident becomes known.

(vii) As each relative arrives, his/her name should be marked in the list against the

passenger‟s name.

(viii) Reception counter should be provided with BSNL telephone with STD facility.

(ix) There should be 2 mobile telephones to enable the patients inside wards for making

outgoing calls.

(ix) Complete medical care of all passengers including payment of medical bills till their

final discharge should be provided.

Communication:

(i) STD equipped telephone should be made available to passengers to communicate with

their relatives.

(ii) BSNL/Railway Telephones available at adjoining Stations/Cabins/Gates shall be extended

to the accident site.

(iii) If feasible, PCO telephones and other BSNL phones in nearby localities/ villages/towns

shall also be extended to the accident site by persuading owners of these phones.

(iv) Payments for such telephone connections will be made from station earnings by S&T

Deptt.

(v) SM should hire upto 5 mobile phones to meet the need of stranded passengers,

wherever cellular phone connectivity is available. Stranded passengers should be permitted to

use these phones free of charge. In case additional phones are required Sr.DSTE may arrange

then with the approval of Site Incharge.

(vi) These cell phones should be used to convey information regarding the safety of

passengers to their friends and relatives.

Arrival of relatives:

a. After a few hours, next of kin of deceased and relatives of injured passengers start

arriving at the accident site.

b. Adequate number of display boards should be available on ARMEs/ART for being put up

at accident site.

c. By and large these display boards should indicate the direction towards the Passenger

Assistance Centre (PAC).

d. These indication boards should be displayed near those areas where incoming relatives

arrive and congregate.

e. Periodic announcements on loud speakers should also be made for guiding them to the

Passenger Assistance Centre (PAC).

f. Passenger Assistance Centre (PAC) should have different counters for various purposes

as detailed below in Para 14.7.

88

Taking care of relatives:

(i) At Passenger Assistance Centre (PAC), number of commercial supervisors & WLIs should

be available for the purpose of taking arriving relatives to

different hospitals, etc.

(ii) After relatives arrive, they should first of all go through the reservation charts and locate

the name of the passenger.

(iii) Thereafter, if details are available as to which hospital passenger has been admitted then

commercial supervisor or WLI should accompany him to that hospital.

(iv) A hired vehicle should be provided for carrying them to various hospitals and mortuary.

(v) The commercial supervisor or WLI should stay with the relative until he has been able to

either find the injured passenger or identify the dead body.

(vi) Thereafter, they should help him in completing all formalities in the PAC.

Single window clearance:

(i) Passenger Assistance Centre (PAC) should have provision of single window clearance for

all legal formalities & various paper works.

(ii) Counters provided in PAC should have facilities for following:-

(a) Reservation chart, for locating the name.

(b) List of dead and injured along with name of hospital. The name of passengers involved

should be checked up from the list of dead or injured, if available, and their current status

informed.

(c) Counter for providing commercial supervisor or WLI as escort along with a vehicle, for

accompanying the relative and going around to various hospitals or mortuary.

(d) Railway doctor for issue of Medical Death Certificate.

(e) Govt. Doctor for issue of Post Mortem Clearance, in case the same is necessary.

(f) Municipality official for issue of Official Death Certificate.

(g) Local police for issue of authority for handing over of dead body.

(h) Claims counter - payment of ex-gratia and issue of Claims Compensation Form.

(i) Counter for helping performance of last rites in case relatives decide to cremate the body

there itself.

(j) Pass counter for issue of return journey pass.

(k) Return Journey facilitation counter will make arrangements for return journey.

89

Stay of relatives of dead and injured:

(i) Commercial supervisor or WLI deputed with relatives should also arrange for their stay

and accommodation.

(ii) Depending upon the need, accommodation in hotels/dharamshalas would be hired for

accommodating passengers/relatives.

(iii) Arrangements should be made for their meals etc. Contract should be given for providing

cooked food to passengers/relatives.

Performance of last rites:

(i) In many cases, relatives decide to perform last rites at the place of accident itself instead

of taking the body back to their native place.

(ii) This is mostly on account of:

- Bodies being mutilated,

- Bodies being in a state of decomposition,

- Native place being for off,

- For overcoming logistic problems of taking the body back.

(iii) In such cases Railways should render appropriate assistance to relatives for performing

the last rites.

(iv) Railway should locate:

- The nearest cremation or burial ground, as the case may be.

- Shopkeepers who supply necessary material for funeral rites.

- Priest for performing the ceremony.

(v) The above information would be conveyed to relatives and transport provided for

carrying the body.

(vi) Above duties are to be performed by Personnel Department.

(vii) Commercial supervisor or WLI who has been deputed for relatives of a particular

passenger should help them out in this endeavor.

Departure of relatives of dead and injured:

a. Passenger Assistance Centre (PAC) should have counters for helping relatives regarding

their return journey.

b. Personnel branch staff at the PAC should be available for issuing complimentary passes

for their return journey.

90

c. Reservation of berths should be provided on trains. Such reservation should be provided

only from the accident site onwards. Commercial Branch should do this.

d. Extra coaches should be attached to trains going to these destinations for the next 2 or 3

days. These extra coaches should be brought in locked condition from the originating station.

This should be organised by Commercial Branch.

e. Reserved space in luggage portion of SLRs for some of them to carry back bodies in

coffins etc., in case they so desire. This should be organised by Commercial Branch.

PHOTOGRAPHY, VIDEOGRAPHY &

PRESERVATION OF CLUES AT THE ACCIDENT SITE

As per Railway Board‟s letter No. 99/Safety-1/12/6 dated 17.12.2004, Railways should take care

to preserve the clues of the accident and ensure that the detailed guidelines and methodology,

laid down in the Accident Manuals on this issues, are strictly followed so that correct conclusion

can be arrived at by the enquiring authority. Documents like Train Signal Register and other

documents relating to train passing operations, diaries of maintenance staff, driver‟s note book,

loco repair book etc. relevant to a particular accident should be taken into possession

immediately after the accident and the statement/s of the train staff and the loco crew should be

recorded at the site by Safety Officer or their representatives and these documents be made

available by him to the enquiring authority at the earliest possible opportunity.

It should also be ensured that video cassette/cassettes of the site of a serious accident are

prepared not by taking clippings here and there, but in a continuous manner by specifically

showing the position of the coaches, the track and the clues so that these may provide some

information about the cause of the accident. The video cassettes and the developed film rolls

should be preserved without editing and made available to the enquiring authority as it so that,

if need be, it may view the video cassette. The developed films roll should not be cut into strips

even though it may be used for getting the prints.

It should also be ensured that the Sr. Subordinates, deputed to prepare the joint note and the

site sketch, are specifically nominated for this work and should not be disturbed or assigned nay

other duty till they complete this work. Joint note, site sketch as well as the divisional plan

should be prepared with due care, depicting all the relevant details and sufficient time should be

given for this purpose by the concerned officials.

(The guidelines already existing in the Accident Manuals of the Zonal Railways and those issued

by Board should be strictly followed)

91

ESSENTIAL TENETS OF SUCCESSFUL ACCIDENT MANAGEMENT

ESSENTIAL TENETS OF SUCCESSFUL ACCIDENT MANAGEMENT ARE AS

FOLLOWS:

1. All Railway men, whether on duty or otherwise, should involve themselves in rescue and relief operations.

2. There should be utmost speed in rushing medical and other relief to

the site of accident.

3. Utmost care, consideration and curtsey should be extended to the passengers involved in the accident.

4. Adequate and swift arrangements should be made for food, drinking water etc. to the affected passengers.

5. The responsibilities of various employees at the site should be clearly defined.

6. Quick transmission of information, particularly, details of dead and Injured, should be ensured.

7. Ensure proper preservation and care of the dead.

8. To ensure the security of the passenger‟s luggage.

9. Timely dissemination of information to passengers of evacuation arrangement to avoid panic and create re-assurance.

10. Ensure proper liaison with civil administration and Press.

11. Ensure that clues are preserved and restoration are well planned and swiftly executed.

92

1. SETTING UP EMERGENCY CELLS IN DIVISION:

Emergency Cell shall be opened immediately after the receipt of information of the

serious accident at Control room. Sr.DOM/DOM(IC) will be the over all in charge of the Cell and

will function as the Chief Emergency Officer for the purpose of managing the relief and

restoration operations.

In case of Sr.DOM/DOM(IC) is not available, AOM will the Chief Emergency Officer. In

case both the Officers are not available, any other Officer nominated by DRM will take over the

charge.

The Emergency Cell will be manned by JA Grade/Senior Scale Officers in shift duties

round the clock. After the relief and rescue work is completed, the winding up of the cell shall

be decided by DRM.

In addition to the Officers of the Operating Department, there will be Officers of

Engineering, Mechanical, S&T, Electrical, Commercial and Medical Departments and/or Officers

of Accounts, Personnel, Stores and Rajbhasa or Officer of any other department functioning

Alipurduar Division in the Emergency Cell round the clock.

The Emergency Officers on duty shall chronologically record all the information and

instructions received or given in a log book.

2. DISSEMINATION OF INFORMATION: INFORMATION CHANNEL:

Regarding regulation of trains: Division will seek assistance from HQ for regulation or

diversion & cancellation of trains.

Emergency Cell will give the information about accident, rescue operation and diversion of trains

to HQ from time to time so that correct information can be given to the public through press and

electronic media.

Normally Emergency Cell should not directly deal with the press and electronic media. Only

DRM, ADRM, Sr.DOM/DOM(IC) are authorized to deal with Press and Media. Where it becomes

essential to pass the information to the Press and Media, DRM should be informed immediately.

3. DISSEMINATION RELIEF AND RESCUE OPERATION:

Emergency Cell will monitor the movement of Medical Relief Vans/Accident, Relief Trains., Break

Downs, Cranes and Labor special to the site of accident.

In case Medical Relief Vans/Accident Relief Trains and Break down Cranes are arranged from

adjoining Railways/Divisions, the Cell win monitor their movement.

Arrangement of wagons for loading Engineering material, for movement of labor and any other

resources as required for the site shall be made by the Engineering Branch to the Chief

Emergency Officer and their movement to the site will be arranged by the Cell.

The Commercial Branch will place demand of special trains for movement of relatives and

survivors from and to the site of accident. When such movement is arranged, the Commercial

Branch shall advice the public directly as well as through Press & Media.

93

OPERATING DEPARTMENT

Assistance from Defence, Army, Navy, State Governments should be coordinated by the

Emergency Cell where required.

4. DIVERSION OF PASSENGER TRAINS:

Diversion/Cancellation and short termination of passenger trains will be done by the HQ, if

required.

Running of passenger special for carrying relatives to the site of accident and for carrying the

survivors from the site of accident will be arranged and closely monitored by the Cell. The

number of such specials to be run will be decided by HQ in consultation with Division.

Movement of Relief Special trains for GM, PHODs and other Officers and staff for the site of

accident as required should be arranged promptly and its running should be closely monitored.

In view of the requirements of shunting etc. at site and at adjoining stations, AOM/TIs should

also be deployed at site.

5. OPERATING PHONE NUMBERS :-

DESIGNATION MOBILE Rly.Ph.No BSNL Ph.No.

Off. Res. Off. Res.

Sr.DOM/DOM(IC) 9002052900 34700 -

AOM/I 9002052902 34704 -

AOM/II 9002052901 34706 -

CHC/IC 9002052904 34718 - - -

DYC 9002052908 34723 - - -

DYC 9002052909 34722 - - -

6. PHONE NUMBERS OF ALL SECTIONAL TIS :

SN Designation Phone No.

1. TI/I/APDJ 9002052916

2. TI/WR 9002052917

3. TI/PL 9002052911

4. TI/NCB 9002052914

5. TI/NMZ 9002052918

6. TI/II/ APDJ 9002052919

7. TI/NMX at DQG 9002052910

8. TI/ KOJ 9957552940

9 TI/HQ 8016029351.

8210762541.

10 TI/JPE 9401598486

11 TI/store. 9333602437

12. TI/CL/APDJ at NJP 9434872801

94

90

1. Sr.DCM along with CMIs available at HQ and Porters will go to APDJ station immediately

by Staff Car for withdrawal of cash from station earnings to meet up expenditure during accident

and to pick up 32 gas stoves and cylinder, mineral water bottles, snacks, provision for Tea &

Poories which are kept at Cloak Room/APDJ and then they will move to accident site.

2. DCM/ACM and one CMI will man Commercial Control office. They will ensure augmenting

resources from various Agencies by communicating with Ticket Checking staff. Labor

Contractors, Refreshment Contractors, Hotels, NGO‟s and other Voluntary Organization,

Transport agents and Vehicle Owners etc.

3. In case of Passenger train accident, the on duty Ticket Checking staff will render their

service to the affected passengers at site. The TTE staff of the accident involved train will report

to the Guard of the train or to the senior most Officers present at the site.

4. Hiring of vehicle will be arranged by Sr.DCM/DCM on getting requirements from the

departments.

5. Sr.DCM and CMI will establish an Enquiry Counter at site which will be manned by

TTE/TC. Similar Enquiry counters will open at NOQ, APDJ, NCB, COB, NMZ, DLO, and KOJ &

FKM as per requirement.

6. Various means of communications like mobile phone, control phone, satellite phone will

be utilized by the persons manning enquiry for conveying the messages to the relatives of

injured & safe passengers. In case of dead passengers if some document showing his identity

and address is available then necessary information will pass to that address.

7. Sr.DCM/DCM at site will establish a Commercial Control at site, which will be manned by

one TTE/TC. A Log Book will be maintaining for recording incoming and outgoing messages

along with the names of sender and receiver. Public Address System made available by Sr.DSTE

will be utilized for making announcements at site for registering the names of injured and safe

passengers. The list of safe, injured and causality will be relayed to the Divisional Control Office

for displaying at Enquiry Counters. Announcements will be made regarding alternate

arrangements made for the stranded passengers.

8. Withdrawal of Station Earnings:-

i) As per provision of IRCM Vol.II Para 242.5 to meet up the expenditure pertaining to

accident, the procedural guidelines in respect of withdrawal of station earnings have been issued

to all Branch Managers.

ii) In addition to the above, Sr.DCM can authorize one Commercial Inspector to withdraw

Rs. Five Lakhs from station earnings of a nearby station and he will be available at the site along

with escort RPF personnel.

(Authority:- C/1/Accident/D Amp/Safety/03 dated 02.06.2003).

iii) For payment of ex-gratia at the site and also at the Railway Hospital the amount will be

arranged by the Sr.DCM/DCM on the basis of Categorization of injuries made out by the Doctors

at the site.

iv) Adequate Nos. of forms for filing case of claims compensation will be made available at

the site and Inspectors/TTE‟s will be present for distribution of forms and guidance to the

relatives of affected passengers.

95

COMMERCIAL DEPARTMENT

9. To attend affected passengers 10 nos. of Ticket Checking staff have been nominated who

will attend at the site by the quickest possible means, if necessary by hiring vehicle. The BSNL

telephone number of such Ticket Checking staff has been made available with the Commercial

Controller.

10. Luggage/belongings of the injured and dead passengers will be collected and guarded

with the help of RPF. A list of each item with distinguished marks will be made. Luggage claim

will be handed over after satisfactory proof of ownership. One CMI and TTEs/TC will monitor

this job.

11. Arrangement for refund as per rules would be made as under:

a) Near the site for passengers wanting to proceed by road or alternate means on their

own.

b) At stations where trains are controlled, diverted and terminated.

12. Refreshment Room Contractors of the nearest station will arrange Food, Tea & Snacks

etc. to the affected passengers.

Apart from the above, all the listed Hotel Managers will be contacted according to

circumstances.

13. Payment of Ex-gratia:-

(A) The amount of ex-gratia relief to be paid to the dependents of dead and injured

bonafide passengers involved in Train Accidents as defined under sections 124 of the Railway

Act, 1989, untoward incidents as defined under section 123 read with section 124/124 – A and

to the road users who meet with an accident due to Railway prima facie liability at Manned level

crossing Gate; the amount of ex-gratia to be paid in cash and remaining portion of the enhanced

ex-gratia announced by the Minister of Railways be paid by account payee cheque. The position

is tabulated as under -

SN In case of Normal

rate of

exgratia

Amount of ex-gratia to be paid by

cash/cheque in case of enhanced ex-gratia

announced by the Hon‟ble Minister of

Railways.

By Cash By cheque

1. In case of Train Accident (Sec-124 of the Act)

i) In case of death Rs.

50,000/-

Rs. 50,000/- Announced amount of ex-

gratia minus Rs.50,000/-

ii) In case of

grievous injury

Rs.

25,000/-

Rs.25,000/- Announced amount of ex-

gratia minus Rs.25,000/-

iii) In case of simple

injury

Rs. 5000/- Rs. 5000/- Announced amount of ex-

gratia minus Rs. 5,000/-

2. In case of untoward incident (Sec – 124A of the Act)

i) In case of death Rs.

15,000/-

Rs. 15,000/- Announced amount of ex-

gratia minus Rs. 15,000/-

ii) In case of

grievous injury

Rs. 5,000/- Rs. 5,000/- Announced amount of ex-

gratia minus Rs. 5000/-

iii) In case of simple

injury

Rs. 500/- Rs. 500/- Announced amount of ex-

gratia minus Rs. 500/-

96

3. In case of Accident at Manned Level Crossing (due to Railway‟s

prima facie liability)

i) In case of death Rs.

50,000/-

Rs. 50,000/- Announced amount of ex-

gratia minus Rs.50,000/-

ii) In case of

grievous injury

Rs.

25,000/-

Rs.25,000/- Announced amount of ex-

gratia minus Rs.25,000/-

iii) In case of simple

injury

Rs. 5000/- Rs. 5000/- Announced amount of ex-

gratia minus Rs. 5,000/-

(B) The rate and conditions for payments ex-gratia relief in case of grievously injured passenger

who are hospitalized in case of train accident and untoward incidents, as defined under section

123, read with section 124/124-A, of the Railway Act, 199, Is as follows :-

In case of Train Accident In case of Untoward Accident

Rs. 25000/- lump sum for

hospitalization up to 30 days to take

care of initial expenses.

Rs. 5000/- up to 30 days of

hospitalization.

Thereafter Rs. 300/- per day be

released at the end of every 10 days

period or discharge, whichever is

earlier.

Rs. 1000/- per week or part thereof the

period for indoor treatment up to

further 06 months of hospitalization.

Rs. 500/- per week or part thereof the

period for indoor treatment up to

further 5 months of hospitalization.

The maximum period for which ex-gratia is payable to the grievously injured

passenger will be 12 months.

Other terms and conditions which are as under:-

(i) This ex-gratia relief will be exclusively for passengers who are grievously injured in train

accidents or untoward incidents as defined under section 123, read with section 124/124-A of

the Railway Act – 1989.

(ii) The period of treatment as indoor patient for more than 30 days would not to be certified

by a Railway doctor for the purpose of further ex-gratia payments up to the period of remaining

11 months. In case where the injured is taking treatment in other than Railway Hospital, the

treatment has to be certified by Railway Doctor.

(iii) Sr.Divisional Medical officers shall also keep track of such injured person taking treatment

in other than Railway hospitals. Sr.DCM/DCM shall keep coordination prescribed schedule

mention in the table in Para 2 above at the door step of injured person. Every care shall be

taken by Sr.DCM/DCM to avoid any inconvenience to injured person in such cases.

c) The other instructions are as under :-

(i) No Ex-gratia payment would be admissible to the trespassers, persons electrocuted by

OHE and road users at Unmanned Level Crossings.

97

(ii) The amount of ex-gratia relief admissible to road users who meet with an accident due to

Railway‟s prima facie liability at Manned level crossing gate accident will be counted towards the

amount of compensation payable, if action tenable against the Railways under the law of Torts

and an award in actually granted by a court of law.

(iii) Ex-gratia payment should also be made to Railway servants killed or injured by a moving

train while performing their duty, for example, Gangman working on track run over accidently by

a moving train.

(iv) Payments should be sanctioned/ arranged preferably on the spot by Sr. scale officer

nominated by the General Manager after making such inquiries as can be reasonably made on

the spot after the immediate needs by way of medical attendance etc. to injured persons are

attended to.

(v) These ex-gratia payments except in case of road users at Manned Level crossings, are

not to be taken into account at the time of formal claims for compensations.

COMMERCIAL DEPARTMENT PHONE NUMBERS :-

DESIG MOBILE

Sr.DCM/APDJ 9002052950

DCM/APDJ 9002052951

ACM/APDJ 9002052106

ACM/II/APDJ 9002052952

CCMI/APDJ 9002052953

CCMI/APDJ 9002052954

CCMI/APDJ 9002052958

CCMI/APDJ 9002052960

CCMI/APDJ 9002052961

CMI/APDJ 9002052952

CMI/APDJ 9002052955

CMI/APDJ 9002052956

CCMI/NCB 9002052959

CTI/NCB 8250434550

CTI/NOQ 9933708476

CTI/APDJ 8972689680

Comml. Control 9002052957

98

Immediately after getting information about serious accident, Divisional Control Test Room and

Signal Control will inform to Sr.DSTE, DSTE & ADSTE/APDJ and ADSTE/NCB, HQ Officers. Signal

Control will also inform the concerned Sectional SSE/SIG and JE/SIG about the accident. Control

Test Room will inform SSE/Tele/CNL and JE/Tele/CNL, SSE/Tele/ART, Sectional/SSE/Tele,

JE/Tele, Jeep Driver & other nominated staff for the accident site. DSTE will arrange S&T road

vehicle for proceeding towards site immediately.

Sr.DSTE will immediately proceed to the site of accident along with break down staff consisting

of two SSE/JE, 02 TCM & four Khalasis. One Divisional Satellite phone, 1 no. FCT phone, two

nos. 25 W VHF set, 30 nos. walkie-talkies, PCP Phone, Magneto/DTMF Phone, Megaphone Three

nos, Push Button Telephone, V-Sat system, PA Equipment, Connecting Wires & Tools etc. will be

carried in DRM‟s Special or nominated department vehicle. One of the DSTE/ADSTE will

accompany Sr.DSTE to the site of accident and other DSTE/ADSTE at Head Quarter will be the

in-charge of communication at all the locations and will be available in the Control Office. In

case Sr.DSTE is not available, DSTE will go to the site of accident along with the above

nominated staff & materials. The other DSTE/ADSTE will remain at Divisional Control for

organizing the Signal & Telecomm. Requirements at the site. DSTE/ADSTE at HQ will give

information to CSTE, CSE, CCE & other officers at HQ. If required Dy.CSTE/CON and his officers

should be informed for helping the S&T department Officers and other nominated staff from

adjoining divisions will also to be informed and they should go to the accident site or send their

representatives with communication equipments as per the directives of HQ.

1. COMMUNICATION ARRANGEMENTS:

The communication arrangements are to be made at APDJ Control Office and accident

site. In addition to the above special communication arrangements to Central Control/MLG and

Railway Board has also be made from Divisional CNL/APDJ. For this, SSE/Tele/IC/APDJ and OFC

Organization at APDJ to be informed and instructed to give separate additional channels for

APDJ and for nearest OFC station where accident has taken place.

1(A) ALIPURDUAR EMERGENCY CONTROL:

Telephone No.03564-255190 having STD & ISD facility at APDJ CNL test room is already

available for the Emergency Control. Dynamic locking code of the telephone is available with

SSE/Tele/CNL.

BD VAN Emergency phone No. 03654-258733

Railway Phone No. 050-34666, 050-34888, & 050-34999.

These telephones should be made STD & connected to conference room at CNL. Four more

Railway numbers may be installed at Conference room of CNL for which pre-wiring has been

done. So that these telephones can be connected within a short time.

1(B) HELP LINE BOOTH AT IMPORTANT STATIONS:

At District headquarters of our Division Help Line Booths are to be opened at all the

important stations en-route of the affected train. 2 BSNL phones will be identified and kept pre-

wired to the Help line booths so that the same can be energized in shortest time. Such

arrangements are to be made at JPE, NCB, APDJ & KOJ district headquarters of our division.

Sr.DSTE/KIR, Sr.DSTE/LMG & DSTE/RNY will be requested to provide. Help Line Booths at NJP,

GHY and BNGN/NBQ. Sr.DCM/Sr.DOM should give staff to man these Help Line Booths at

important locations.

99

SIGNAL & TELE COMMUNICATION

In addition to the above Telephone No.1072 (BSNL) for Accident information are installed at

APDJ stations. The STD codes to be prefixed if dialing from other than local locations.

1(C) HELP LINE FROM THE INTERNET:

The latest position of the accident will be available at our Divisional Website in the Rail

net after receiving the information form the Competent Authority (Control in-charge).

SSE/T/CNL is responsible to input the Website data after getting the written information from

the Competent Authority (Control-in-charge).

2. COMMUNICATION ARRANGEMENTS AT ACCIDENT SITE:

2(A) SITE CONTROL OFFICE:

A mini Control Office shall be set up in a tent. A prominently visible “Railway

Communication Control Office” banner shall be displayed on the tent and sufficient

number of tables and chairs shall be provided for keeping the communication equipment. In the

“Railway Communication Control Office” satellite phone with FAX machine shall be installed for

providing communication between the accident site, division control office and the emergency

control office at HQ/MLG. One 25W VHF set shall also be provided in the Railway Control Office

and one 25W VHF sets shall be installed in a road vehicle so that a mobile communication can be

set up to a range of about 10-15 km. A separate booth for Passengers will be opened at the

accident site for talking to their families. At least 02 nos. of Control phones and Railway ADM

phones should be provided in addition to the above communication at site control office.

2(B) COMMUNICATION THROUGH BSNL/RAILWAY TELEPHONES:

BSNL/Railway Telephones available at adjoining stations/cabins/gates shall be extended

to the accident site. PCO telephones and other BSNL phones in the nearby

localities/villages/town shall also be extended to the accident site by persuading the owners of

these phones. Payments for such telephones connection will be made from the station earnings.

2(C) COMMUNICATION THROUGH SATELLITE PHONES:

Satellite and Fax machine shall be kept in the divisional control (test room) under the

charge of a tale communication supervisor who shall be responsible for keeping these

equipments in good and working condition. Whenever any serious accident takes place, the

nominated supervisors will rush to accident site along with these equipments and made them

functional at the earliest and he should be able to use the satellite phone for setting of internet

connection through Laptop. Adjoining divisions shall also rush their sate light phones as

instructed through fastest means to accident site through their nominated supervisors. Minimum

02 telecom staff will carry the satellite phone and fax machine to the accident site. Every effort

will be made to set up 02 phones for outgoing calls, 02 incoming calls and another 02 phones for

passengers for talking to their families and conveying their well being.

A. Dialing From – Land line phone to Satellite phone (If ISD facility is there) Dial satellite

phone No by prefixing zero . In our division BSNL telephone at Test Room and DRM‟s office are

having ISD facilities (i.e. tel No. 03564-255190 & 03564-255273).

B. Dialing from SAT phone to land line telephone phone.

Dial STD Code + Land Line number.

C. Dialing from SAT phone to mobile

Direct dial cellular No.

100

2(D) COMMUNICATION THROUGH WALKIE – TALKIE SETS:

Presently 15 nos. of 5 Watt hand held walkie-talkie sets are kept for accident site in BD

Van. However, in case of a serious accident, minimum 30 Nos. walkie-talkie sets shall be

mobilized at the accident site under the charge of a telecommunication Supervisor who shall be

responsible for issuing these sets to different supervisors and officers. Whenever ART and ARME

will be available at APDJ division, 20 nos. 5 watt walkie-talkie sets shall be kept in ART and 10

nos. in ARME. S&T staff will carry 15 nos. sets to the site of the accident. Apart from the above

sufficient reserve in the divisional HQ will be kept so that these walkie-talkie sets could be taken

to the accident site.

The charging facility of the walkie-talkie sets shall be provided in the Test Room/ART/ARME/Site

Control office so that these sets are kept in full charge condition at all the times.

It must also be ensured that sufficient spare batteries are made available at the site in

fully charged condition for charging the working batteries. Storage of this equipment for quick

retrieval in short notice must be personally ensured by DSTE/APDJ.

2(E) COMMUNICTION THROUGH 25 WATT VHF SET:

VHF COMMUNICATION SHALL BE SET UP AT THE SITE USING 25 Watt set.

Another 25 Watt VHF set shall be carried and mounted on a road vehicle to facilitate

communication with nearby hospitals, where injured passengers are admitted. The road vehicle

will be nominated by DRM.

2(F) COMMUNICATION THROUGH MOBILE TELEPHONES:

All the Branch Officers are provided with CUG mobile telephones numbers. During

accident all the Officers can be contacted through Mobile telephone also. The mobile telephones

should be invariably taken to the site by all the BOs.

2(G) COMMUNICATION THROUGH MEGA PHONE & PUBLIC ADDRESS SYSTEM:

Public address system must be made functional at accident site both for communication with

passengers/public and also to give directions to railway officials regarding relief operations. For

this purpose, additional PA system will be kept reserve with SSE/T/IC/APDJ for the accident site.

In addition, mega mikes available in accident relief train will also be utilized. PA systems and

mega mikes shall be under the charge of the nominated Telecom supervisor at site.

2(H) COMMUNICATION THROUGH “V-SAT” SYSTEM:

V-Sat system must be made functional at accident site both for Telephone Lines (ADM and

BSNL), Internet facilities and Video Conference facility with accident site, division control office

and the emergency control office at HQ/MLG and also to give direction to railway officials

regarding relief operations. V-Sat system shall be under the charge of the nominated Telecom

supervisor at site.

3(A) STAFF TO BE DEPLOYED AT THE SITE:

A roster shall be prepared by DSTE/Sr.DSTE for the staff at site for manning of control phones,

ADM phones and PA system. Standby staff shall also be notified in advance at accident site

itself. The TCM/Supervisors from the concerned section where accident has taken place will be

first man to reach the site and establish communication with control office at APDJ. They should

move to the site by first available means either by foot, bicycle, trolley of PWI/SI, train or by any

road vehicles. All the TCM/MCM should be provide with proper and new PCP sets, Magneto

telephone, Auto telephone, along with all safety equipment and they should bring all the above

equipments to site for establishing communication. SI/Section, ESM/SM should give their

Khalasis to the TCM/JE/SSE during accident for establishing communication of site.

101

3(B) DUTIES OF S&T OFFICERS AT THE TIME OF ACCIDENT:

DSTE/ADSTE shall be the in-charge of all the communication arrangements and another ADSTE

assisted by other Telecom Supervisors shall be responsible for making necessary arrangements

in Emergency Control Office at Alipurduar. SSE/Tele/IC/APDJ shall be responsible for setting up

communication arrangement at Help Line Booths in Alipurduar Division.

DSTE at site shall work as per directions of Sr.DSTE, DRM and also maintain liaison with Sr.DSTE

regarding arrangements in Head Quarter Control Office & Railway Board.

a. WHEN ACCIDENT IS IN THE STATION YARD & SIGNALLING GEARS ARE

INVOLVED & DAMAGED:

After getting the information, ESM/MSM sectional JE/SSE/Sig. should access the extent of

damage caused by the accident & inform signal Control/APDJ. Signal Controller & DSTE at HQ

should mobiles the materials from nearest station, depot or from APDJ depot. In case material

is not available with Open Line, Construction Organization (Dy.CSTE/CON/NJP, DSTE/CON/APDJ)

should be contracted for release of materials. Departmental truck with driver should be

arranged and all the required materials to be arranged to reach at site immediately from APDJ or

nearby depot/stations. In case our truck is not available then Construction Organization to be

contacted for giving their truck & driver. Otherwise one vehicle can be hired for carrying the

materials, the payment of which will be made after collection money from station earnings.

After reaching the site Sr.DSTE/DSTE/ADSTE/SSE has to organize the course of action for

restoration work. 2/3 sets of Black Smiths & flying gang should be mobilized from adjacent

sections for restoration work. If cables, signal posts & PL machines are damaged and cannot be

restored through departmental staff then spot tenders should be done with the approval of DRM.

A duty roster for the signaling staff also be made by Sr.DSTE/DSTE at site. Standby staff

also be organized from adjacent sections (SSE). If required help from Construction Organization

and adjacent division should be organized.

All efforts to be made to give the signaling reception/dispatch arrangements at least for

one line first and subsequently to other lines. All the tools, machine and materials required by

restoration should be brought to the site by all the flying gang staff of the section/adjacent

section and sectional staff.

Adjacent stock of emergency materials should readily be available with SSE/Sig/APDJ, NCB,

FKM, NMX and NMZ to meet the emergent requirements during disaster.

Designation Railway Telephone

(Office)

Railway Telephone

(Residence)

Mobile No.

Sr.DSTE 34800 34801 90020-52800

ADSTE 34802 - 90020-52801

ADSTE/APDJ 34804 34805 90020-52803

ADSTE/NCB 32260 32261 90020-52802

Fixed Cellular

terminal (FCT)

FCT (Airtel & Jio)

-

-

-

-

90020-52420

85850-82833

9002052421

8170032808

Satellite Telephone 8991112720

102

SIGNAL & TELECOM DEPARTMENT

SN DESIGNATION MOBILE NO

01 SSE/SIG/IC/APDJ 9002052813

02 SSE/TELE/IC/APDJ 9002052815

03 SSE/SIG/IC/NCB 9002052822

04 SSE/SIG/IC/FKM 9957552850

05 SSE/SIG/IC/NMZ 9002052825

06 SSE/SIG/NMZ 9002052820

07 SSE/TELE/NMZ 9002052831

08 JE/TELE/NMZ 9002052812

09 SSE/SIG/APDJ 9002052816

10 SSE/SIG/APDJ 9002052804

11 SIGNAL/CNL/APDJ 9002052807

12 SSE/SIG/NCB 9002052809

13 SSE/SIG/NCB 8584952848

14 SSE/SIG/NCB 8584952840

15 SSE/SIG/NCB 9002052829

16 JE/SIG/FLK 8584952836

17 SSE/SIG/DQG 9002052826

18 SSE/SIG/NQH 9002052817

19 SSE/SIG/NMX 9002052823

20 SSE/TELE/NCB 9002052814

21 JE/TELE/NCB 9002052827

22 JE/TELE/NMX 8584952855

23 JE/TELE/OFC/TEST ROOM/APDJ 9002052830

24 JE/TELE/DMW/APDJ & GKJ 9002052808

25 SSE/TELE/APDJ 7584022145

26 SSE/SIG/GOGH 9957552859

27 JE/SIG/BSGN 9957552854

28 SSE/SIG/GKJ 9002052805

29 JE/SIG/MHBA 8584952853

30 SSE/SIG/NOQ 8584952835

31 SSE/TELE/FKM 9957552855

32 JE/TELE/BD/VAN/APDJ 9002052828

33 SSE/TELE/CNL/APDJ 9002052810

103

1. ARRANGEMENT OF INFORMATION:

On getting information about the mishap, Power Control and Carriage Control will immediately

inform Sr. DME, ADME/Power, and ADME/C&W. After that Power Control will inform to CPRC,

SSE/Loco, Crew Lobby/APDJ, all SLIs/LIs, LMIs and Staff Car Driver. At the same time, Carriage

Control will inform SSE cum CDO/NG/APDJ, C&W Control-IC, and all SSE/C&Ws in the Division

and also to SSE/C&W/NCB subject to his involvement.

Both the Control will then continue to give feedback the information to the respective Officers

collected by them time to time from the site of mishap and onward actions decided from Control.

2. SOUNDING OF HOOTER:

Hooter is to be blown according to nature of mishap for calling SPARMV/ART by PRC from DRM

building and by Crew Controller from Crew Lobby simultaneously.

3. PROCEEDING TO SITE AND OTHER ARRANGEMENTS:

a. Sr. DME and ADME/P with CLIs and SSEs/C&Ws will proceed to site by road if convenient

or by SPARMV/ART.

b. ADME/C&W will remain in Control and he will be assisted by respective CPRC and C&W

Controller, in case of absence of one ADME, ADME/ZRTI to be called to monitoring at control.

c. If Sr. DME is out of HQ, ADME will proceed to site as at (a).

d. For the item (c) & (d), in that case respective Chief Controllers will look after both the

Control.

e. In case of ordering SPARMV or ART, SSE cum CDO/NG/APDJ must proceed to site along

with his BD Supervisor. CLI will proceed with SPART.

f. If both SPART and ART are called, ART should be headed by SSE cum CDO/NG/APDJ

along with his BD Supervisor and SPART should be headed by one SSE/C&W along with ART

Supervisor.

g. SSE/Loco will remain in Crew Lobby for better management of crew etc.

h. Carriage Control should arrange the first means of way from Control to send

JE/C&W/NCB for the site if the mishap is within NOQ to RQJ.

4. VEHICLES AND MOTOR DRIVER NOMINATED FOR ACCIDENT SITE:

a. One motor vehicleis nominated for immediate transportation of officers and their

companions by road if required and when convenient. The vehicle should kept in good condition

and reserve fuel of 30 liters should be made available all time with the vehicle drivers.

5. ACTIONS AFTER REACHING AT SITE:

a. In case of passenger train is involved, whoever arrive the site first will take the

assessment of mishap from the officials already present in the site. Actions from mechanical side

will start then according to the situation under the control of OC at site.

b. A log book is to be maintained by the senior most Supervisor/Inspector chronologically

up to the end of restoration.

104

MECHANICAL DEPARTMENT

c. SSE cum CDO/NG/APDJ, SSE/C&W/NCB will accompany the other counter parts to take

the required observations, measurements, site plan sketch, collection of clue/evidence etc.

jointly. BD Supervisor should be assiste by other senior Supervisors/Inspectors present at the

site.

d. HQ CLI will carry out the BA test and download the speed chart. In case of engine

involved in accident, HQ CLI will also examine all the Safety aspect of Loco and also search the

clue of accident.

e. SSE/C&W/HQ will collect the PRO of the involve coaches/wagons and any assistance from

C&W side.

f. Mechanical Officers present at the site will be all time assisted by the

Supervisor/Inspector who is maintaining the log book for quick restoration of through traffic.

6. RESOURCES OF OXYGEN AND DA GAS CYLINDER : FROM NJP DEPOT.

7. RESOURCES CAN BE MOBILIZED FROM THE DIVISION:

Station Particulars of resource Person to be

contacted

Contact no.

APDJ 1. SPARMV Scale-A

2. BD Van with HRE

Sr.DOM,DOM/IC

/APDJ

RLY (O) 34700

RLY (R) 34701

Cell 9002052900

8. RESOURCES WHICH CAN BE MOBILIZED FROM ADJACENT DIVISIONS:

Divn Station Particulars of resources Person to be

contacted

Contact no.

RNY NBQ

1. BG ARMV Scale-A

2. BG ART with 140T Diesel

Crane

Sr. DOM/RNY

RLY (O) 38700

RLY (R) 38701

Cell 09957554900

KIR NJP

1. BG ARMV Scale-A

2. BG ART with 140T Diesel

Crane

Sr. DOM/KIR

RLY (O) 44700

RLY (R) 44701

Cell 09771441900

NAME OF CLIs MOBILE NOs

Sri C. Sarkar. 9002052415

Sri N.L.Chowhan. 9002052417

Sri D.V.Shing. 9903452900

Sri P.K.Sharma. 9002052409

Md.S.Siddique. 9002052416

Sri G.Verma. 8584024702

Sri S.C.Das. 9831352470

Sri M.Sengupta(SSE/Loco) 9002052418

Sri D.Biswas. 8584052479

Sri P.Adhikary(CPRC) 9002052404

Sri D.K.Dhar. 9903252942

Sri N. Kachhap (CLI/HQ) 8584052455

Md. M Zamil. 9002052407

Sri R.Tigga. 9002052414

105

1 DISSEMINATION OF INFORMATION TO OFFICERS AND STAFF:

As soon as the message about any accident/disaster is received by the Engineering Control, the

SSE/JE P-Way or any staff working in the Engineering Control (MTS) will immediately inform

about the accident first to Sr.DEN/C, the concerned DEN, ADEN, SSE/P-Way & Works. After

that, the information will also be given to other DENs, ADENs, SSE/P-Ways,

SSE/Works/I&II/APDJ, Motor Vehicle Drivers and other Engineering Officials of divisional HQ.

MTS will collect detailed information from the Control and record in the register in chronological

order including the movement of manpower and material.

2 SETTING UP OF EMERGENCY ENGINEERING CONTROL :

Within half an hour of receipt of the information, the Emergency Engineering Control at division

will start functioning.

3. MANNING OF EMERGENCY ENGINEERING CONTROL:

The Emergency Engineering Control will be headed by a JAG/Senior Scale Officer and it will be

manned round the clock. For this purpose, the JAG/Sr. Scale and Jr. Scale Officers available in

the Divisional HQ will work in shift duties.

There are 03 sectional DENs in the division and hence the manning of Engineering Control will

be done in the following order as per accident in a particular section.

SN LOCATION OF ACCIDENT NOMINATED DEN STANDBY DEN

I. RQJ – SRPB

APDJ - SMTA

DEN/II DEN/III

II. SRPB - NBQ DEN-I DEN/III

III. SGUJ - APDJ DEN-1 DEN/II

IV. FKM – DBB DEN/III DEN-I

V. APDJ – BXT DEN/III DEN-I

VI. NCB-GKJ DEN/II DEN/III

VII. NMZ-CBD DEN-I DEN/II

3.1 MOVEMENT OF OFFICIALS TO ACCIDENT SITE:

Sr.DEN/C and Sectional Sr.DEN / DEN will proceed to the site of accident by first available

means. In absence of Sr.DEN/C, the next senior-most Sr. DEN of the division will move in lieu of

Sr.DEN/C. In absence of sectional DEN, the DEN who is looking after section will proceed to the

site. It is presumed that sectional ADENs and Sectional/In charge SE/P-ways of the section

would have already reached the site of accident by first available means. In cases where the

SE/P-ways and ADENs headquartered at division, they should also move by first available means.

SSE/Works/II/APDJ will also move along with their staff.

3.2 MOBILISATION OF MANPOWER, P-WAY MATERIALS AND OTHER RESOURCES

a) 250 nos.Trackmen/Workmen, 4 nos. Blacksmiths & 3 nos. SSE/SE/P-Ways will be

arranged for accident site from different locations. For this purpose, a labour special will run

from the specified location as decided by the Emergency Control. The name of the SSE/P-ways

nominated for movement with the labour special are as under:

i) SSE/P-way/NOQ.

ii) JE/P-way/NOQ.

106

ENGINEERING DEPARTMENT

b) 200 nos. of additional workmen are required and the same will be met from the adjoining

division along with 3 nos. of Blacksmith and 3 nos. SSE/JE/P-ways.

c) One DEN and one ADEN should also move to the site of accident from the adjoining

division as per the directive from HQ.

The nominated divisions for (b) and (c) will be as follows:-

SN SECTION DIVISION

1. RQJ - SMTA KIR

2. SMTA - NBQ RNY

3. SGUJ - SMTA KIR

3.3 P-WAY MATERIALS:

At NOQ good quantity of materials are available as accident reserve.

Additional materials required for restoration will be moved from the Track Depot/BNGN.

Operating department will ensure that 2 BFR and 2 BCXC wagons are placed at TD for loading of

these materials and are dispatched to the site as soon as loading is completed. SSE/P-Way/TD

and Divisional Engineering Control will ensure that loading is completed in 3 hours.

3.4 RESOURCES FROM PRIVATE AGENCIES:

A list of approved Railway Contractors and their contact numbers will be available in the

Divisional Engineering Control and during emergency; they can be called for supplying labour

and machineries with the approval of the competent authority.

Following Officers and staff will mobilize the manpower, P-way materials including transportation

of resources from field to accident site.

i) ADEN/HQ/APDJ.

ii) SSE/P-Way/APDJ.

iii) Driver, M/Vehicle No.WGV-6715.

The DEN in Divisional Engineering Control will request the concerned authority (Army/State

Govt. Deptt.) for bulldozer/heavy earth moving machinery in the area. Mechanical and

Operating departments will ensure that Engineering Vans of the ART to be placed nearest to the

accident site. For this purpose, Engineering Van/Wagon needs to be placed in pushing condition

closest to the site of accident.

4. ACTIVITIES AT ACCIDNET SITE:

a) Sectional DEN will nominate one SE/JE/P-way for taking joint measurement of track,

wagons, coaches, locomotives, and points etc. along with Supervisors of other departments.

b) The concerned SSE/SE/Works will prepare the sketch of the site of accident with full

details along with the position of coaches/wagons/locomotives in derailed condition before

restoration as per Accident Manual.

c) DEN will first assess the requirement of P-Way materials with the help of sectional/in-

charge PWI. The different materials required for restoration of accident site will be relayed to

the Emergency Engineering Control.

107

d) Depending upon the affected length of track, DEN will advise the engineering Control, the

work force and Supervisors required for restoration of the accident site. He will maintain a

register and distribute the restoration work in different lengths to specific PWIs. In major

accidents, there may be more than one ADEN at site and clear responsibility about ADENs and

SSE/JE/P-Ways will be assigned. The number of workmen required to restore in different

stretches will also be clearly earmarked. Specific workmen should be put on job for unloading

the materials from ART and carriage to the site. It is to be specially monitored by sectional

ADEN and it will be his personal responsibility to check the track measurements before giving the

Track Fit Certificate.

5. SETTING UP OF SITE OFFICES, TENTAGE & SHELTERS ETC.:

One SSE/Works (SSE/W/II/APDJ) will be exclusively responsible for setting up of these facilities.

He will move along with the sufficient staff for setting up of the facilities by taking out the tents

and Shamianas provided in ART. In additional, he should also requisition the agencies, for

providing more accommodation on contract.

6. PLAN SHOWING CONNECTION OF TRACK WITH ROAD NETWORK:

A detailed plan of the road network crossing Railway track at various locations of entire division

has been prepared and kept in the Engineering Control to guide officers and staff proceeding by

road to the accident site.

2.1 ENGINEERING:-

DESIGNATION MOBILE Rly.Ph.No BSNL

Ph.No.

Jurisdiction

Off. Res. Off. Res From

(km)

To (km)

SSE/P-WAY/NMX 9002052219 32440 32445 -- -- 30.40 80.60

SSE/P-WAY/FLK 9002052218 -- -- -- -- 80.60 131.80

SSE/PWAY/NOQ 9002052223 32542 -- -- -- 131.80 176.60

SSE/P-WAY/KAMG 9002052227 -- -- -- -- 176.60 200.40

SSE/P-WAY/FKM 09957552258 32340 32341 -- -- 176.60 200.40(U/L)

200.40 215.40(U/L)

SSE/P-WAY/NBQ 09957552251 35410 35411 -- -- 215.40 233.30

SSE/P-WAY/MBZ 9002052216 -- -- -- -- 9.00 60.70

SSE/P-WAY/BNQ 9002052213 -- -- -- -- 60.70 113.20

SSE/P-WAY/HSA 9002052212 -- -- -- -- 113.20 166.90

SSE/P-WAY/APDJ 9002052211 34438 34439 -- -- 166.90 176.60

SSE/P-WAY/COB 9002052217 -- -- -- -- 2.14 76.84

SSE/WORKS/NMX 9002052250 32442 32443 -- -- 30.40 61.40

SSE/WORKS/FLK 9002052251 -- -- -- -- 61.40 131.80

SSE/WORKS/NOQ 9002052248 32546 34427 -- -- 131.80 200.40

SSE/WORKS/FKM 09957552260 32344 32343 -- -- 200.40 224.2

SSE/WORKS/DTX 09957552256 35406 35407 -- -- 224.2 248.0

SSE/WORKS/I/

APDJ 9002052220 34434 34435 -- -- HQ(Eastern part of PWD

road)

SSE/WORKS/II/

APDJ 9002052234 34436 34437 -- -- HQ(Western part of PWD

road)

SSE/WORKS/COB 9002052254 -- -- -- -- 1.50 72.60

SSE/WORKS/MBZ 9002052252 -- -- -- -- 9.00 83.30

SSE/WORKS/HSA 9002052265 -- -- -- -- 83.30 166.90

SSE/P-Way/TFGN 8584952288. 91.776 148.00

SSE/P-Way/MHBA 8584952286. 23.00 89.61

SSE/P-Way/DOI 8584952284. 00.00 61.764

108

1. ARRANGEMENT OF INFORMATION

After getting information about the accident/derailment, General Electric Control will immediately convey information to Sr.DEE, ADEE, ADEE/TRD, SSE/Elect/APDJ/West (under whom SPART/ART is available) and SSE/Elect under whose jurisdiction accident/derailment has taken place.

Electric General Control will then continue to give feedback of information collected by them time to time from the site of accident and onward actions decided from the Divisional Control to the respective officers and supervisors of Electrical Department.

2. SIREN / HOOTER :

Hooter is to be blown by the on duty PRC at Divisional Control according to the type of accident

of calling SPART/ART. Crew Controller on duty at APDJ Crew Lobby also will blow Hooter

simultaneously.

3. WHEN SPART IS CALLED FOR MOVEMENT TO ACCIDENT SITE

Officer to move to the site - Sr.DEE to move to the site & ADEE(G)/ADEE(TRD) will remain in

Divisional Control and he will be assisted by respective Electric Controller.

Supervisor/Inspector to move to the site :- Nominated supervisor in-charge of

SPART/ART with staff will move to accident site. SSE under whose jurisdiction accident has taken

place will move to site by first available means of transportation with required staff and

materials.

4. SITUATION WHEN ONLY ART IS CALLED

a) Officer to move to the site – ADEE(G)/ADEE(TRD) will move to site if main line is not Infringed/blocked. Sr.DEE will remain at Divisional Control. He will be assisted by respective Electric Controller.

b) Supervisor/Inspector to move to the site:- Nominated supervisor in-charge of ART with staff will move to accident site. SSE under whose jurisdiction accident has taken place will move to site by first available means of transportation with required staff and materials.

5. AVAILABILITY OF MATERIALS FOR SITE

Stock for temporary lighting arrangements and Portable DG sets have been kept under

SSE/Elect/APDJ/West, SSE/Elect/NCB, SSE/Elect/FKM, SSE/Elect/NMX and SSE/Elect/NMZ and

the same can be moved to site by road vehicle or other suitable means of transportation

according to requirement.

109

ELECTRICAL DEPARTMENT

Details of items are furnished below:-

Name of station

Whether

SPART/ART

available and

equipped or not.

Materials stock for temporary lighting arrangement.

1. SSE/Elect/APDJ/West SPART & ART

available and

equipped.

SPART

Portable Honda generating set = 6 nos.

LED fitting 150W = 16 nos.

LED fitting 35W = 02 nos.

Hand Lamp & Rechargeable Dragon Light = 5 nos.

Portable S/board with 5/15 amp P/socket = 4 nos.

Telescopic stand for light fitting = 12 nos.

Sufficient quantity K.oil, Petrol & Lube oil.

Drum with Indication lamp & trolley 3C 4 sq.mm 50 mtr 16A,3pin Socket & Plug (8 nos.) – 1 set.

Emergency inflatable lighting towers – 02 nos.

ART

Portable Honda generating set = 9 nos.

Inflatable Tower light – 2 nos.

LED fitting 150W = 19 nos.

LED fitting 80W = 6 nos.

Rechargeable Dragon Lights = 4 nos.

Search light – 02 nos.

Portable S/board with 5/15 amp P/socket = 10 nos.

Telescopic stand for light fitting = 10 nos.

3 Core 4 mm2 170 mtr cable in drum with 8 nos. plug socket.

Telescopic mast 6 mtr high = 2 nos.

Sufficient quantity K.oil, Petrol & Lube oil.

Garden umbrella = 2 nos.

2.SSE/Elect/NCB Not available Portable Honda generating set = 2 nos.

LED fitting 60W = 4 nos.

4 mm2 PVC cable = 200 mtr

3. SSE/Elect/FKM Not available Portable Honda generating set = 2 nos.

LED fitting 50W = 6 nos.

4 mm2 PVC cable = 200 mtr

4. SSE/Elect/NMZ Not available Portable Honda generating set = 2 nos.

LED fitting 45W = 10 nos.

LED fitting 90W = 2 nos.

4 mm2 PVC cable = 300 mtr

5. SSE/Elect/NMX Not available Portable Honda generating set = 2 nos.

LED fitting 45W = 6 nos.

4 mm2 PVC cable = 200 mt.

110

IMPORTANT CONTACT NOS. OF OFFICERS/SUPERVISORS/INSPECTORS:-

SN Authority Working under Contact No.

Rly CUG/Mobile

01 Sr.DEE/APDJ 34300 CUG-9002052300

02 ADEE/APDJ 34302 CUG-9002052301

03 ADEE/TRD/APDJ 34315 CUG-9002052307

04 SSE/Elect/APDJ(West)(IC) Sr. DEE/APDJ 34314 CUG- 9002052315

05 JE/Elect/TRD/APDJ(West) SSE/Elect/APDJ(W) 34320 Mob- 9883808943

06 SSE/Elect/APDJ(East)(IC) Sr.DEE/APDJ 34322 CUG-9002052311

07 JE/Elect/TRD/APDJ(East) SSE/Elect/APDJ(E) - Mob-9007999934

08 SSE/Elect/NOQ(IC) Sr.DEE/APDJ 34532 CUG- 9002052310

09 SSE/Elect/NCB(IC) Sr. DEE/APDJ 32100 CUG- 9002052314

10 JE/Elect/NCB SSE/Elect/NCB - CUG- 9002052312

11 SSE/Elect/FKM Sr.DEE/APDJ 32332 CUG- 9957552350

12 JE/Elect/FKM SSE/Elect/FKM - Mob- 7979031698

13 SSE/Elect/NMZ Sr.DEE/APDJ 34327 CUG- 9002052309

14 JE/Elect/NMZ SSE/Elect/NMZ - Mob- 9339966590

15 SSE/Elect/NMX Sr.DEE/APDJ 32430 CUG- 9002052304

16 JE/Elect/NMX SSE/Elect/NMX - Mob- 9749599004

17 SSE/TL/APDJ Sr.DEE/APDJ 34308 CUG- 9002052313

18 JE/TL/APDJ SSE/TL/APDJ - CUG-9002052317

19 JE/TL/APDJ SSE/TL/APDJ - CUG- 9002052308

20 SSE/TRD/APDJ Sr.DEE/APDJ 34840 Mob- 9641000192

21 SSE/TRD/IC/APDJ(TPC) Sr.DEE/APDJ - Mob- 8208785234

22 SSE/TRD/APDJ(TPC) Sr.DEE/APDJ - Mob- 8917535473 23 SSE/TRD/IC/NOQ

(OHE cum PSI Depot/NOQ)

Sr.DEE/APDJ - Mob- 7432038435

24 SSE/TRD/NOQ SSE/TRD/IC/NOQ - Mob- 9002052318

25 JE/TRD/NOQ SSE/TRD/IC/NOQ - Mob- 7909023021

26 SSE/TRD/IC/GOGH (OHE cum PSI Depot/GOGH)

Sr.DEE/APDJ - Mob- 7002383867

27 SSE/TRD/GOGH SSE/TRD/IC/GOGH - Mob- 8822569594

28 SSE/TRD/IC/DQG (OHE cum PSI Depot/DQG)

Sr.DEE/APDJ - Mob- 7001014930

29 SSE/TRD/DQG SSE/TRD/IC/DQG - Mob- 7632073404

30 JE/TRD/DQG SSE/TRD/IC/DQG - Mob- 9798883464

31 Electric Control - 34306 BSNL- 3564270155

111

Action plan for disaster management of Medical Department/APDJ for 2020.

ROLE OF DOCTORS: ● For the convenience of management the Medical Doctors team has been divided into

2(two) parts

(a) TEAM-A. (Annexure-1).

(b) TEAM-B.

All the members of both teams as well as other paramedical staff not included in these two lists

will assemble at ARME Siding within 15 minutes of sounding of the siren.

The member of the TEAM-A shall be going with the ARME van. Any other person, if required will

be decided by the senior most doctor arriving at ARME site and no other person are allowed to

travel with ARME Van.

There may be variation in the formation of those teams as per demand of the situation with the

approval of CMS/I-C/APDJ. One TEAM-C may also be formed out of the above team as and when

required.

● On receipt of information regarding Accident and ARME movement call (phone call

received from Control as well as hooter 5 or more), the Doctor on casualty duty will inform CMS

over phone as well as to the other Doctors about the accident and ARME call. He will keep the

on duty hospital staff particularly the on duty A/Van Driver informed and ready for movement

and the off duty A/Van Drivers to be present at the Hospital. If casualty Doctors happens to be

a member of TEAM-A, the TEAM-B leader/ Doctor in-charge of casualty roster will arrange

suitable replacement , preferably a Lady Doctors to release casualty Doctor from Casualty for

movement by ARME Van or by A/Van.

● In case of absolute emergency Casualty Doctor along with dresser, attendants and

safaiwala‟s may have to proceed to accident site by A/Van with POMKA.

● The senior most member of the TEAM-A proceeding by ARME van will act as in-charge of

ARME and he will distribute the work to the Doctor and staff present at ARME. All members of

the ARME shall follow the orders of the leader.

DUTIES AT THE ACCIDENT SITE AS FOLLOWS:

a) Detailed reports of the accident site like place of occurrence, KM, nature of accident,

Train number, approximate number of casualty, severity of the accident and any other relevant

information are to be noted and passed to leader of Team-B for further preparation.

b) The Doctors and other members of the TEAM-A will start rescue operations of the injured

person and will shift the patients to nearby hospitals or to be given primary treatment at ARME

van.

c) The details of the victims, recovered from the site and necessary treatment procedure is

to be started at ARME Van before reaching to the hospital.

d) Details of the victims shifted to the nearest hospital as far as practicable such as the

name, father‟s name, address, identification mark, train ticket number of the

112

MEDICAL BRANCH

passenger if available, provisional diagnosis, nature of injury (grievous/simple), address of the

hospital, telephone No, number of patients admitted/ to recorded by the doctor along with

paramedical staff nominated by leader of TEAM-A.

e) The leader of TEAM-A will nominate a Doctor or a group of Doctors to visit the nearby

Hospital where detailed Medical report (Name, Father‟s name, Address, Identification mark etc.)

of victims admitted there shall be collected for further planning. These patients are to be visited

regularly in the coming days for daily progress. The compiled report shall be sent to Divisional

headquarter and at HQ/MLG at regular interval.

f) Details of the dead body, if any, including identification mark, ticket no. if available; sex,

approximate age etc are to be noted. Photograph at least 4 numbers per dead body, in different

postures/angles, are to be taken by the digital camera available at ARME van.

g) One Doctor will prepare a list of dead body in triplicate. The dead bodies recovered from

the site are to be kept in dead body bag/collapsible coffin available in ARME van, with proper

labeling and to be handed over to the GRP in proper format countersigned by the leader of the

team. One copy of the report is to be handed over to the Commercial Department. The other

copies are to be kept carefully for further use.

h) The materials like haversack bag, torch, Pencil/Pen/diary are available at ARME with PHT

in-charge, which will be taken by the Doctor and staff and to be returned to the PHT in-charge

after completion of work, positively.

i) The Doctors will give this report to the ARME in-charge about the facts and figures at the

site which will be conveyed to the casualty in charge at Hospital for further preparation of report

for onward transmission.

j) Blood samples 5 ml clotted and un-clotted (NaF) to be drawn from the crew members of

the train. The blood sample shall be collected by a Doctor and Dresser / Attendant nominated by

the leader of the team and duly fill in the proforma for drunkenness.

Blood samples of the Operating staff of both the Up and Down station of the accident site is to

be taken in similar way, if accident occurs at block section.

ROLE OF PHT IN-CHARGE –

a) He will be the Store in-charge of ARME and will maintain the register meticulously.

ROLE OF TEAM-B –

After the departure of the ARME Van TEAM-B will come to the Hospital. TEAM-B leader will

prepare the following:

a) Suitable manning of the casualty.

b) He will keep the AC Mortuary ready.

c) If required he will make arrangements bed for the admission of the accident victim in

accordance with the report received from the site.

d) The leader of the TEAM-B is responsible for setting up control at hospital where all the

queries from Headquarter and other sources will come and from the accident site and will send

the actual report to the concerned person wherever necessary. No report should be forwarded

arbitrarily or will not send any misleading reports.

e) TEAM-B will keep in regular touch over the accident site and with the leader of the TEAM-

A for any upgradation of information.

113

Leader of the TEAM-B will establish connections with local NGO and the nearby hospitals like Sub

Divisional Hospital, MJN Hospital Cooch Behar and Air force Hospital for any necessary

assistance.

NOTE:-

1) Above responsibilities are subjected to be altered according to the demands of the

situations.

2) All the Doctors & paramedics should be tactful in dealing with media personal. They

should be politely directed to the responsible Officer at the site, nominated by the railway for

getting information

TEAM-A will be headed by CMS/APDJ

SL Name of Doctor Designation Mobile Number

1 Dr.C.S.Rawat CMS/APDJ M-9002052500

2 Dr.B.Basak ACMS/APDJ M-9002052502

3 Dr. S. Priyadarshi DMO/APDJ M-9002052512

4 Dr. Sourav Sarkar ADMO/APDJ M-8100996407

TEAM-B will be headed by Dr J.K.Sarkar, Sr.DMO/APDJ

SL Name of Doctor Designation Mobile Number

1 Dr.J.K.Sarkar (Medicine) Sr.DMO/APDJ 9002052510

2 Dr.Subhrojyoti Dey CMP/APDJ 9972797569

3 Dr. Sandip Mahanta CMP/APDJ 8918454248

4 Dr.Nilotpa Nandi CMP/APDJ 9434524050

5 Dr Sambhoo Adhikari CMP/APDJ 9007422443

6 Dr Shaistha CMP/APDJ 8210067441

7 Dr Abhik Saha CMP/APDJ 8617827560

8 Dr Debasmita CMP/APDJ 9862545512

9 Mrs. Sikha Majumder ANO/APDJ 8638680835

10 Mr. Dipankar De FSO/APDJ 9038165216

11 CASUALTY RLY- 102, 34904 BSNL-03564-253591

TELEPHONE NUMBERS OF DOCTORS OF HEALTH UNITS /

CHIEF MATRON/APDJ

114

SN Name of the Doctor Designation Mobile Number

1 Dr. D.N.Singh Sr. DMO/NCB 9957552550

2 Dr Sagar Brahma CMP/FKM 9957552550

3 Dr. Chiranjit Mohanta CMP/NMX 9002052507

5 Dr Sunil Ekka CMP/HSA 9002052508

6 Dr. Shailesh Priyadarshi CMP/MBZ 9002052503

ANNEXURE-1

LIST OF NOMINATED PERSONAL FOR MOVEMENT WITH ARME VAN

Dr. S. Priyadarshi, DMO/SPART- IC/APDJ

MEDICAL OFFICERS (TEAM-A) will proceed to accident site.

SL Name Designation Mobile Number

1 Dr.C.S.Rawat CMS/APDJ 9002052500

2 Dr.B.Basak ACMS/APDJ 9002052502

3 Dr. S. Priyadarshi DMO/APDJ 9002052512

4 Dr. Sourav Sarkar ADMO/APDJ 8100996407

PARAMEDICAL STAFF

SL Name Designation Mobile Number

1 Shri Madan Rakhit Pharmacist IC/SPART 9002052519

2 Smt Sikha Das Ch. Matron/APDJ 9002052520

3 Smt Swati Dey Ch. Matron/APDJ 9735560738

4 Smt Sampa Chaudury Ch. Matron/APDJ 7001383785

5 Shri K.Sarma Dresser/APDJ 9002052521

6 Shri Bipul Mahato Dresser/APDJ 9434097370

7 Shri Santosh Sahu Male HA/APDJ 8637241027

8 Smt V. Parvati Female HA/APDJ 9635032953

9 Shri Pradip Biswas Male HA/APDJ 7001041109

10 Shri Utpal Dutta Male HA/APDJ 9002459824

11 Shri Dilip Prasad Male HA/APDJ 7586986962

12 Shri Bappa Sil Male HA/APDJ 8116002901

STAND BY PARAMEDICAL STAFF

SL Name Designation Mobile

Number

1 Shri Tapas Sarkar Pharmacist/APDJ 9002052527

2 Smt Satabdi Matron/APDJ 7550840519

3 Smt Ratna Debnath Matron/APDJ 9002052516

4 Shri Raj Kumar Shil Dresser/APDJ 9609816860

5 Shri Rajbongshi Basfore HKA/APDJ ---

6 Smt. Chandana Das Female HKA/APDJ 9635028555

115

Disaster Management Action Plan/ team has been reviewed and updated as under in order to

avoid any confusion about the individuals role in case of any railway accident/disaster in

Alipurduar Division , which are as under:-

Team -A

Sl Name Rank Post /Office Contact No.

Rly..office

Mobile

1 Sri A.K.Jha IPF SCNL/APDJ 34060/ 100 9002052718

2 Sri Madhab Ch.Swagiary IPF APDJ Post 34096 /34062 9002052716

3 Sri K K Sonar SIPF APDJ Post DO 9476371164

4 Md. Mallick uddin Ahamed ASI APDJ post DO 8145528569

5 Sri Subhash Thakur ASI APDJ post 34062 8584052712

6 Sri Ajit Sarker ASI NOQ 32501/32502 8159883842

7 06 (Six) Staff HC/Const. 03 each from Reserve Coy & APDJ Post.

8 06 (Six) staff Const./RPF 03 each from Reserve Coy & APDJ Post.

Team –B

SN Name Designation Post /Office Contact No

Rly. Office

Mobile

1 Sri S.K. Mandal IPF Divl. Store/APDJ - 8584052716

2 Sri A.K.Trivedi IPF Reserve Coy 34064 9002052704

3 Sri Lother Ekka SIPF Reserve Coy 34058 6294613620

4 Sri P.N. Sarker ASI Reserve Coy 34064 8584052711

5 Sri Swapan Deb Roy ASI NOQ 34062 9932487866

6 Sri Manik Sarkar ASI APDJ Post 34062 9002052709

7 06 (Six) Staff HC/Const 03 each from Reserve Coy & APDJ Post.

8 06(Six) staff Const/RPF 03 each from Reserve Coy & APDJ Post

The first response team will carry all the available Disaster management equipments to the

accident site. ASC/HQ will move to the accident site and will supervise the rescue, recovery and

protection operation at site. He will also coordinate with the Railway police, District Police, Fire

brigade, civil administration, Medical authorities, NGOs and other social welfare organization for

smooth rescue, recovery, protection operation at his level. Action at the accident scene should

be carried out by RPF in accordance with DG RPF‟s Standing Order No-34.

In case of shortfall of officers/staff from Team-A, the officers/staff of same rank will supplement

the gaps. Otherwise, Team-B will work as reinforcement team. However, in case of urgencies

off duty RPF staff may be called on duties in such cases.

The SCNL staff shall immediately inform the concerned Railway Police, State Police, Civil

authorities, Fire brigade, other security agencies according to need having jurisdictions over the

area, NGOs and nearby social organizations for appropriate action. As soon as the hooter is blown

or information about any railway accident/disaster is known by them, they will immediately

inform DSC, ASC/HQ and the other officers of Team-A and Team-B and also the respective Wing

In-Charges for mobilization of staff. They will also be responsible for sending information to Zonal

SCNLIMLG immediately.

116

SECURITY DEPARTMENT

Simultaneously, DI/APDJ will also attend the Security Control Room immediately after getting

the information of any accident and will keep contact with the senior officers present at site for

collection of hourly situation report from the site and keep the Zonal security control apprised

time to time about the progress. He will also maintain liaisons with above agencies for any kind

of assistance. In his absence, next senior subordinate officer of CB section will attend and will

take similar action.

All the disaster equipment available shall be always kept in up to date condition and checked

time to time. All the officers as per team-A and Team-B shall remain in extreme alertness and

reach to the accident site.

VIDEO COVERAGE OF ACCIDENT SITE

01 staff from Reserve Coy/APDJ: He is directed to collect video camera as and when

required from IC/Disaster team/APDJ for coverage the scene of Accident Site.

Telephone numbers of EMERGENCY CONTROL/ APDJ.

Phone No. Rly-100, 34060, CUG- 9002052719 P&T-03564-258975.

List of Disaster Management Equipment.

The list of Disaster Management equipment with quantity available in Alipurduar division

as per format as under :-

SL

No

Name of Items Quantity

01 Walkie

Talkie

Kenwood 02 Nos

Motorola 02 Nos.

02 Dragon Search Light 05 Nos.

03 Charger of Dragon Search Light 05 Nos.

04 Gas Hajack Light 04 Nos.

05 Torch Light 15 Nos.

06 Nylon Rope 2000 mtrs.

07 Poll (Iron Rod) 40 Nos.

08 Folding Stretcher 04 Nos.

09 First AID Box 04 Nos.

10 Hand Held Metal Detector 02 Nos.

11 Emergency Light

02 Nos.

12 Loud Hailer 02 Nos.

13 Luminous Jacket 22 Nos.

14 Digital Camera 01 No.

15 Gum Boot 20 Pair

16 Helmet with Head Light Top Fitting 02 Nos. Set

17 Polyaccuide Rope 3 stare 220 mts.

18 Tent ( Water Proof) 01 No

19 Helmet Combat fibre Glass 12 Nos.

117

TELEPHONE NUMBER OF GRP/WEST BENGAL

Designation

Office Office Residence

Addl. DG/ Rlys -- 033-22625376 033-24790009

IG/Rly -- 033-22625378 033-24760050

SRP/Siliguri --- 0353-2526685 --

DSRP/ Siliguri -- 0353-2520900 --

DG/CNL --

033- 22145486,

22145412,

22145413.

--

IC/GRP/APDJ 34067 ----- --

OC/GRP/NOQ 34879 -- --

OC/GRP/NMZ 34093 03562-255127 --

OC/GRP/NMX 32403 03561-235401 --

OC/GRP/NCB 32012 ------ --

SRP/CNL/Siliguri 46054 0353- 2432770 --

Police CNL/Rly/

Kolkata -- 033- 22625375

--

TELEPHONE NUMBER OF GRP/ASSAM

Designation Railway BSNL land line

Office Resi Office Residence

Addl. DG/ Rlys -- -- .------ 0361-

2970033

SRP/CNL/Pandu ---- -- 0361-2570255 --

OC/GRP/FKM 32306 -- --

--

118

On getting information of Disaster/Major Accident, the following action should be taken:

1. DFM, ADFMs and one Sr.SO will remain in control office/APDJ to assist

DOM/IC or DOM/AOM for miscellaneous emergency jobs in connection with rescue/relief

operation as directed by DOM/IC. One DFM/ADFM will go to the accident site by the 1st available

means.

2. All Sr.Section officer and Divisional cashier will be ready to assists in rescue operations

either at accident site or at in control office/APDJ, if called for.

3. For this type of urgent requirement, Divisional Cashier will call Cash Van Driver so that he

will be available immediately for movement as and when required.

4. In case of major accident, money will be arranged either from Bank or from station

earnings. Divisional Casher will nominate one Casher, who will rush to the spot with money by

first possible means, if directed.

5. Divisional Casher will contact Cash Van Driver and arrange for transportation of money

by the nominated Casher to the accident site as and when required for rescue operation/spot ex-

gratia and for other misc. payment.

6. DCM/IC may advise/instruct Station Masters to allow withdrawal of money at the time of

accident. Sr.DCM or DCM/ACM may close contact with DFM/ADFM/DC in connection with any

payment in this respect.

7. Withdrawal from Station Earnings – Procedure:-

In order to meet accident related expenditure, officers can withdraw money from station

earnings duly following the procedure incorporated in Commercial Manual Vol.II Rule No.2425

(Item No.8,9,15,17,19,22,37).

i) Departmental expenditure necessitated by floods, accidents or earthquakes etc.(8).

ii) Ex-gratia payments to persons involved in train accidents (22).

8. Withdrawal from Station Earnings – Accountal :

a) Branch Officer concerned shall forward requisition received from stations to the Divisional

Accounts office indicating circumstances under which the withdrawal was necessitated.

b) The countersigned requisition shall be accompanied by relevant supporting paid

vouchers. Timely submission shall be monitored by the Branch Officer so that they reach

Accounts Office within 15 days from the date of withdrawal.

c) Executive Officer concerned shall furnish full particulars of the amount withdrawn, details

of payments made, reasons for the payment, the rate and period for which payment is made

and the total amount paid with the acquaintance of the payee with necessary stamp wherever

due to DFM.

d) DCM/IC will compile a monthly statement of all withdrawals pertaining to his division

obtaining a statement from various executives in his division and send it to CCM.

e) A monthly return of requisitions issued during the period should be submitted to the

Accounts Office by executive officers.

119

ACCOUNTS DEPARTMENT

9. UTILIZATION OF STATION RECEIPTS FOR DEPARTMENTAL EXPENDITURE :-

a) Para: 2425 of Commercial Manual Vol.II :

Station Masters are required to remit the entire collection of cash, cheques etc. to the

Cash Office as laid down in the following paragraphs. However, the withdrawals from station

earnings are permitted in the following cases only :-

Para-8 : Departmental expenditure necessitated by floods, accidents or earthquakes etc.

Para-9 : Handling charges for transshipment due to accident, hot axles etc.

Para-15 : Cost of transport of sick and wounded persons to hospitals when on small

stations ambulances are not available.

Para-17: Payment of expenses of special catering when the imprest is exhausted in

emergent cases only, duly authorized by an officer

Para-19: Refund of fares on unused and partially used tickets.

Para-22 : Ex-gratia payments to persons involved in train accidents.

Para-37 : Payment not exceeding Rs. 10(ten) only in each case for shrouds to cover

dead bodies of victims of accidents on railway. The vouchers required to be submitted along

with the cash may be countersigned by the Government Railway Police official in token of his

having taken over the dead bodies duly covered with shrouds.

ACCOUNTS.:-

Names &

Designations

Telephone

Nos. Rly.

Telephone Nos. BSNL

Office Resi Resi Mobile Office

DFM 34100 34101 03564

257439

9002052100 03564

255053

ADFM/I 34102 34105 - 9002052101 03564-

256650

ADFM/II 34104 - - 9002052102 -

SSO/Finance 34112 - - 9002052116 -

SSO/ADMN 34108 - - 9903003340 -

SSO/BT & XP 34126 34113 - 9002052115 -

SSO/Books 34114 - - 9903002231 -

SSO/PF, NPS, AJ & EFFY 34122 - - 9002052117 -

SSO/PEN 34120 - - 9002052114 -

SSO/ENGA/EGA 34116 - - 9002052113 -

DC/APDJ 34130 - - 9002052110 -

SE/IT/IC EDP Centre 34147 - - 9002052002 -

NB: As and when require in emergency cases DC/APDJ and one cashier will attend as per

order of competent authority.

120

PERSONNEL DEPARTMENT

1. In case of getting information of Disaster/Major Accident the following action

should be taken.

APO along with Welfare Inspector will attend accident site after getting instruction from Sr.DPO.

APO/CS&WI/S&WIs will assist the Commercial Department for payment of ex-gratia to the injured passengers or next of kin of dead (if required).

Sr.DPO & CS&WI/IC to remain in Control Office to assist Sr.DOM/DOM(IC), AOM for miscellaneous emergency job – like public relation, arranging or Ambulance, contact with major Hospital/Civil Authorities etc.

CS&WI/IC to take quick action to assemble all the Inspectors (CS&WI/S&WIs) and also be ready to keep them on duty for rescue operation/aid.

2. ONE KIT BAG/BRIEFCASE IS TO BE KEPT IN SR.DPO‟s CHAMBER WITH

FOLLOWING ITEMS:-

a) All kinds of Pass Book along with seal and stamp pad.

b) Two Pens/Pencils.

c) White Paper.

d) Writing Pad (At least 04 nos).

e) Carbon Paper.

f) Paper Clips.

g) List of organization providing Ambulance in the adjoining locality.

h) List of Important Hospitals with contact phone number.

i) List of Civil Authorities with contact phone number.

j) List of all Officers with telephone number.

k) Copy of Railway Board‟s circular on Ex-gratia relief.

CS&WI/S&WI

SN Names & Designations Admn.

Phone

Mobile

Office

1. Sri J.Singh, CS&WI/IC/APDJ 34626 9002052610

2. Sri Shyamal Ghosh, CS&WI/APDJ 34648 9002052612

3. Sri S. K. Mishra, CS&WI/APDJ 34648 9002052608

4. Md. Nurul Islam, CS&WI/APDJ 34611 9002052609

5. Sri Aloke Kr. Sarkar, CS&WI/APDJ 34648 9002052607

6. Smt. Debarati Banerjee, CS&WI/APDJ 34611 9002052606

7. Sri Ajoy Kr, Barman, CS&WI/APDJ 34634 9002052611

8. Sri Tapan Kr. Sarkar, S&WI/APDJ 34611 9002052606

9. Sri Umesh Kaman, S&WI/APDJ 34634 9734168380

10 Miss Swapna Barman, S&WI/APDJ 34611 8910836831

121

IMPORTANT TELEPHONE NO. OF RAILWAY OFFICERS OF APDJ DIVISION:-

SN Designation Railway Phone Mobile No.

Office Res.

1 DRM 34000 34001 9002052000

2 ADRM 34002 34003 9002052001

3 CMS 34900 34901 9002052500

4 Sr.DSO 34704 34705 9002052730

5 Sr.DFM 34100 34101 9002052100

6 Sr.DCM 34200 34201 9002052950

7 DCM 34202 34203 9002052951

8 Sr.DEE 34300 34301 9002052300

9 Sr.DEN/C 34400 34401 9002052200

10 Sr.DME 34500 34501 9002052400

11 DOM/IC 34700 34701 9002052900

12 Sr.DPO 34600 34601 9002052600

13 Sr.DSTE 34800 34801 9002052800

14 ASC/IC 34050 34051 9002052700

15 Sr.DAUO 34170 34171 9002052103

16 DMM 34780 34781 9002052750

17 Dy.CE/CON 33400 33401 9002052992

18 Sr.DMO/NCB 32280 32281 9002052506

19 CMP/NMX 32490 32491 9002052507

20 CMP/MBZ -- -- 9002052503

21 CMP/FKM 32390 32391 9957552550

22 ADSO 34708 34709 9002052903

23 ADSTE 34802 34803 9002052801

24 Sr.DEN/I 34402 34403 9002052201

25. Sr.DEN/III 34406 34407 9002052204

26 DEN/II 34404 34405 9002052203

27 ADEN/HQ 34408 34409 9002052205

28 ADEN/East 34418 34419 9002052207

29 ADEN/West 34416 34417 9002052206

30 ADEN/MBZ -- -- 9002052210

31 ADEN/NCB 32140 32141 9002052209

32 ADEN/FKM AT NBQ 35402 35403 9957554209

33 ADSTE/APDJ 34804 34805 9002052803

34 ADSTE/NCB 32260 32261 9002052802

35 ADEE 34302 34303 9002020301

36 ADEE/TRD 34315 - 9002052307

37 ASC 34052 34053 9002052702

38 ASC/SIB 34050 34676 9002052703

39 ADFM/I 34102 -- 9002052101

40 ADFM/II 34104 -- 9002052102

41 APO 34606 34607 9002052601

42 ADME(Power) 34502 34503 9002052401

43 ADME/C&W 34504 34505 9002052403

44 ACM-I - -- 9002052106

45 AOM/I 34706 34707 9002052902

46 AOM/II 34702 34703 9002052904

122

SAFETY DEPARTMENT

DESIGNATION MOBILE Rly.Ph.No

Off. Res.

Sri J. Gangopadhyay

Sr.DSO

9002052730 34704 34705

Sri T. K. Saha

ADSO

9002052903 34710 34711

Sri Kuntal Mandal

SC/TFC

9002052731 34745/17 34725

Sri A. K. Mondal

SC/LOCO

9002052732 34745/17 -

Sri R. Narzary

SC/P-WAY

9002052733 34745/17 -

Sri Rajesh Kr. Ram.

SC/S&T

9002052734 34745/17 -

Sri P. Dutta.

SC/C&W

9002052412 34745/17 --

Sri Shibu Barman.

SC/ELECT

9883001346 34745/17 --

PHONE NOS. OF CONTACT CRANES / RECOVERY VAN.

Name Place Resources Authority

Telephone

STD PH No.

Mallick Break

down

Dhupguri Road Crane

(3 tonnes)

-- 03563 83737305886

/

9434164973/

9832032363

Central

Workshop,

NBSTC/Cooch

Behar.

Cooch

Behar

Road Crane

(3 tonnes)

-- 03582 8900432675

Bhai Bhai

Moti Khan

Dalgaon,

Birpara

Recovery van --

03563

7863936699/

9434154638

Rly. Contractor

Gour Dutta

Dalgaon

JCB -- -- 9434143851/

8918777985

123

PHONE NOS. OF PRESS/MEDIA/JOURNALISTS

Name of Reporter Name of News

Paper/New Channel

Telephone/Mobile No.

Narayan Dey Ananda Bazar Patrika

7001822262

Partha Chakraborty 9007284678

Arindam Sen ABP Ananda 7872598423

Pranpratim Pal Bharat Darpan 9434240451

Asit Kar Uttar Banga Sambad 9800137199

Amlan Jyoti Ghosh Aajkal 9933518152

Raj Kumar Karmakar The Statesman 9332323894

Sujit Roy Janapath Samachar 9733460600

PHONE NOS. OF FORENSIC OFFICIALS.

Sl.No Designation BSNL No.

1. Central Forensic Laboratory, directorate of

Forensic Science, Ministry of Home Affairs, Govt.

of India, 30 Gora Chand Road, Kolkata-14.

033-22841638.

033-22849442 (FAX)

124

COMPOSITION OF SPART & BD VAN

SPARMV/APDJ: SPARMV consisting of NFR 13881, NFR 13879 and NFR 13880 is stationed at

APDJ at ARME siding with double exit.

ARME / Scale: II are available at FKM, NCB, NMX & NMZ stations.

1. BD VAN/APDJ is lying on line No. 5 with Double exit facility. One Tool Van (one coach)

is lying on Saloon Siding at NCB station.

2. BD Van with MFD having 7/7 coaches composition and materials of concerning

department kept in the coaches in the following distributions.

(i) NF 09701 :- S&T and electric.

(ii) WRVPU 97411 :- Mechanical tool van (MFD equipment)

(iii) NFWGSCN 09238 :- Officers and Supervisors

(iv) NRVPU16886 :- Power Car (Generator)

(v) ECR BCNAHS 311007 - 53350 :- Engineering Tool Van

(vi) NCR BRNHS 671311 -34813 :- Engineering Dept Rail load.

(vii) NF SLRD 04706 :- SLRD.

MEDICAL FACILITIES AVAILABLE:-

Railway Hospital at Alipurduar Jn. and Health Unit at NCB, FKM, HSA, MBZ & NMX.

IMPORTANT CONTACT NUMBER IN CASE OF FIRE IN POL FREIGHT TRAINS

Station Name /Designation Contact Numbers

NRL Rangapani Asit Singh (Safety officer) 09434042082

New Jalpaiguri IOC (Location I/C) 0353-

2691844/2691783

IOC/Hasimara IOC/HSA 9075368209

TELEPHONE OF FORENSIC OFFICIALS

1. Jalpaiguri 03561-231238

BOMB & DOG SQUAD

1. Alipurduar Thana 8001172991

2. Dog Squad,R.Coy./RPF/APDJ 9002052705

(Rly.34064)

3. Dog Squad. IPF/NJP 9002489716

(Rly.45058)

4. Bomb squad ,Abhyapuri

Tulungia Army Camp

7290009614

125

IMPORTANT CONTACT NUMBERSOF CHIEF ADMINISTRATORS OF N. F. RAILWAY&

CRS & QRTs

(Quick Response Teams)

Designation RAILWAY BSNL

CODE

BSNL MOBILE

NO. OFF. RES. OFF. RES.

GM 22000 22001 0361 2676000 2676001 09957550000

GM/CON 23333 23001 0361 2570697 2571717 09957556000

AGM 22005 22006 0361 2676002 2676003 09957550001

CSO 23350 23351 0361 2676016 2676017 09957550730

CSC 23300 23301 0361 2676020 2676021 09957550700

PCMD 23700 23701 0361 2676024 2676025 09957550500

PCOM 22700 22701 0361 2676006 2676007 09957550900

CPTM 22702 22703 0361 2676041 2676210 09957550903

PCCM 22300 22301 0361 2676008 2676009 09957550950

PCSTE 22900 22901 0361 2676026 2676027 09957550800

Pr. CE 22500 22501 0361 2676010 2676011 09957550200

PCME 22600 22601 0361 2676014 2676015 09957550400

PCEE 22400 22401 0361 2676028 2676029 09957550300

PCPO 22800 22801 0361 2676018 2696205 09957550600

PCOS 23500 23501 0361 2676022 2676023 09957550750

PFA & CAO 22100 22101 0361 2676012 2676013 09957550100

Secy. to GM 22002 22003 0361 2676004 2676005 09957550003

CPRO 22090 22091 0361 2676085 2670042 09957550020

CE/CON-VI 23110 23111 0361 2675943 -- 09957556205

COMMISSIONER OF RAILWAY SAFETY

Designation Rly Code BSNL Mobile

CRS/NORTH EAST

FRONTIER CIRCLE

020-27060 (O)

020-55099(R)

033 22481493 9002046722

CRS/EASTERN

CIRCLE/KOL

27061(O) & 25240(R) 033 22483945 9002020991

CRS/SOUTH EASTERN

CIRCLE/KOL

27062 (O) & 44605(R) 033 22484858

22483945

9002080850

Telephone numbers of Electricity

1. Fakiragram 7577958064

2. APDCL

Dhubri ( Shri R. Saha)

03662-230211

9678050346

3. Golakganj (Shri H. Roy) 9678050432

4. Siliguri Zone 0353-2541401

5. Alipurduar 03564-255582

6. Coochbehar 03582-222375

7. Kerseong 0354-2344463

8. Siliguri Town 0353-2581005

126

ZONAL & DIVISIONAL DISASTER MANAGEMENT (SATELLITE &EMERGENCY CONTROL)

NUMBERS SATELITE NUMBERS OF DIVISIONS OF N. F. RAILWAY

Zone/Division Location Satellite Phone No

KATIHAR

DIVISION

AUTO TEST ROOM

SSE/Tele/KIR 00873-763981884

ART/NJP 00870-763095785

ART/KIR 00870-763981884

RANGIA DIVISION

Auto Test Room/ Rangapara

Auto Test Room/NBQ

00870-763095762

00870-763981868

APDJ DIVISION Auto Test Room/APDJ 00870-763095762

LMG/DIVISION

Auto Test Room/LMG

Auto Test Room/Badarpur(Moriani)

Test Room/GHY

00873-763095724

00873-763981880

00873-763981876

TSK DIVISION Control Test Room/TSK

Auto Test Room/TSK

00870-763095777

00870-763981872

N. F. Rly/HQ/MLG

Central Control/HQ/MLG

00870-763981864

ZONAL/DIVISIONAL EMERGENCY CONTROL OFFICE NUMBERS

Designation Railway BSNL

CHC /NF. Rly /HQ/MLG 22752, 22754 0361-2606060

DYC/NF. Rly /HQ/MLG/ Punch 22756, 22758 0361-2676050

Comm/ CNL NFR HQ/MLG 22328, 23844 0361-2676092

CHC/KIR 44712 06452-226819

DYC/KIR 44726 77638827

Commercial Controller/KIR 44216 06452-222594

CHC/RNY 38718 03621-244353

DYC/RNY 38722, 38720, 38728 9957554003

Commercial CNL/RNY 38206, 38216

CHC/APDJ 34718, 34721 03564-255203

DYC/APDJ 34722, 34724

Commercial CNL/APDJ 34216, 34206 03564-259934/35

CHC/LMG 54712 03674-265049

DYC/LMG 54740,54720

COMMERCIAL CNL/ LMG 54216,54218

CHC/TSK 64730 0374-2330525

DYC/TSK 64732 0374-2335017

Commercial Controller/TSK 64220 0374-2340149

Disaster Management Cell/MLG 23352, 23353 0361-2670023

IMPORTANT CONTACT NUMBERS OF NDRF

SN NDRF Bn Location Tel No. Mob No.

1. 1st NDRF Bn Guwahati (Assam) 0361-2840284 09435117246

2. 2nd NDRF Bn Kolkata (WB) 033-25264302 09434742836

127

IMPORTANT CONTACT NUMBERS OF NDRF

SN Name/Address Contact no.

1 Headquarter- DG/NDRF, NDCC-2, Joysing Road,

New Delhi-01.

011-23438020

2 Commandant, 1st Bn. NDRF Patgaon, PO- Azara,

Kamrup (R),Guwahati-781017. Assam.

0361-2840284

9435117246, 9435117201.

3 Commandant, 2nd Bn. NDRF, Haringhata, PO-

Mohanpur, Dist- Nadia (WB), PIN-741246.

9434742836 Control- 9474061104,

Fax- 033-25875032, Exchange- 033-

25875544, 947116775. 9434742836.

4 Commandant, 3rd Bn. NDRF, PO- CISF, KRTC,

Mundali, Cuttack,PIN- 754013, Odisha.

0671-2879710, 9439103170,

9470587743.

5 Commandant, 4th Bn. NDRF, PO- Suraksha

Campus, Arakkonam, Dist- Vellore, tamilnadu.

04177-246594, 9442140269,

9488998401.

6 Commandant, 5th Bn. NDRF, PO- Sudumbare,

Tahsili-Mawal.Dist.-Pune, PIN-412109.

02114-247000, Fax- 247008,

9422315628.

7 Commandant, 6th Bn. NDRF, Vadodara, Jarod

Camp, Jarodiapura, Bagoria- 391510, Gujarat.

02668-274245, 9428826445,

9723632166(W.app)

8 Commandant, 7th Bn. NDRF, Bibiwala Road,

Bhatinda, PIN- 151001, Punjab.

0164-2246193, 9465884344,

Commandant- 9417802032,

9 Commandant, 8th Bn. NDRF, Kamala Nehru

Nagar, Sector-19, PIN- 201002, Ghaziabad, UP.

0120-2766013, 2766618, 2766012,

9968610014, 9412221035

10 Commandant, 9th Bn. NDRF, NH-30, Ara Road,

Patna, PIN- 801103, Bihar.

06115-253939, 8544415050.

11 Commandant, 10th Bn. NDRF, Mangalagiri,

Guntoor, Vijayawada- 522510, AP.

0863-2293050, 8333068559.

12 Commandant, 11th Bn. NDRF, Maqbool Alam

Road, Chokagat, Varanasi-221002, UP.

0542-2501101,8004931410,

8004931454.

13 Commandant, 12th Bn. NDRF, Doimukh, Papum

Pare, Itanagar-791112, Arunachal Pradesh.

0360-2279106,

9485236145, 9485235464.

128

129

Name of Station: JALPAIGURI ROAD (JPE)

Name of District: Jalpaiguri. Name of Sub-Division: Jalpaiguri.

At Km:-- 33/6. BSNL/CUG: 9002052927.

Railway: 34791.

Distance from station to main road:-- 1.5 KM.

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official &

Police Official of State Govt.

DM/JAL.

DC/JAL.

03561-230127.

6 KM

2. Police station SP/JAL. 9083270500 6 KM

3. Fire Brigade Jalpaiguri 6 KM

4. Rural Hospital/Health Unit Sadar Hospital. 03561- 230252. 5 KM

Super Specialty

Hospitall,

03561-232002 1.8 KM

5. Nursing Home Meria Nursing Home 03561- 222333 6 KM

Eveland Clinic 03561-227722. 5 KM

Touch Nursing Home 03561- 222511 4 KM

6. Doctors available in the

vicinity

CMP/NMX 9002052507. 20 KM

Dr. Utpal Das 9609979255 4 KM

Dr. K. Atanu 9333334837 4 KM

7. Ambulance service Sadar Hospital,

Jalpaiguri.

Susanta Dey

03561-226112.

9832437035

6 KM

6KM

8. Blood Bank Sadar Hospital,

Jalpaiguri

03561-220047. 7 KM

9. Oxygen service Shantipara, Jal 03561-255708. 4 KM

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178.

---

11. District Disaster Management

Authority

Jalpaiguri

DIPAK

KARMAKAR(UDA)

03561-230780

9547098521.

5 KM

12. Nearest Defence /Paramilitary

Estb.

BSF, Raninagar 03561-262392. 12 KM

13. Road Transport Depot (State

Govt. and private)

NBSTC/ Jalpaiguri 03561-255699. 4KM

14. Municipality/Gram Panchayet CHAIRMAN JAL 03561-230050. --

15. Nearest Airport Bagdogra 0353-2698431. 50 KM

16. Nearest place for utilization as

Helipad during emergency

JAL Sport Complex. 9434743843. 4KM

17. Organization having Cranes,

Bulldozers etc.

Binnaguri 03563-259588. 51 KM

18. Establishment having tents,

etc.

Domohani tent house 9932098057 7 KM

19. Name of Food supplier/

Hotels.

Avinandan restaurant

(JAL)

9932105207 7 KM

130

Name of Station: „Y‟ LEG (YLSC)

Name of District: -Jalpaiguri . Name of Sub-Division: -Jalpaiguri sadar.

At Km: 39/3. BSNL/ CUG:-7595001300. Railway: 33775.

Distance from station to main road:- 1½ Km

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official &

Police Official of State Govt.

DM/JAL

DC/JAL

03561-230127.

15 KM

SP/JAL 03561-228042. 15 KM

2. Police station Maynaguri. 03561-233032. 12 KM

3. Fire Brigade Maynaguri.

03561-234888.

06 KM

4. Rural Hospital/Health Unit Maynaguri. 03561-233062. 10 KM

5. Nursing Home Marina, Jalpaiguri 03561-231080. 15 KM

Touch, Jalpaiguri 03561-222511. 12 KM

Eveland N/Home 03561-227722. 14 KM.

6. Doctors available in the vicinity CMP/NMX 9002052507. 10 KM

N.C.Das 9434258290. 07 KM

7. Ambulance service Prasant(Moyanaguri)

Sushanta Dey( Jal)

9933419359.

9832437035.

10 KM

15 KM

8. Blood Bank Sadar Hoapital,

Jalpaiguri

03561-220047. 15 KM

9. Oxygen service Shantipara, Jal 03561-255708. 15 KM

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178.

14 KM

11. District Disaster Management

Authority

Jalpaiguri

03561-230780. 15 KM

12. Nearest Defence /Paramilitary

Estb.

BSF, Raninagar 9475810952. 25 KM

13. Road Transport Depot (State Govt.

and private)

NBSTC, Jalpaiguri 03561-255699. 14KM

NBSTC, Maynaguri 03561-233699. 10 KM

14. Municipality/Gram Panchayet Domohani Gram

Panchayet.

8250790932. 4 KM

15. Nearest Airport Bagdogra 03532698431 65 KM

16. Nearest place for utilization as

Helipad during emergency

RPF Train center

ground

03561-233054

9002052709.

2 KM

17. Organization having Cranes,

Bulldozers etc.

------ ----- ----

18. Establishment having tents, etc. Domohani tent

house

9932098057. 1 KM

19. Name of Food supplier/ Hotels Asiyana Hotel,

Maynaguri

8348265111. 15 KM

131

Name of Station: NEW DOMOHANI (NQH) Name of District: Jalpaiguri. Name of Sub-Division: Jalpaiguri Sadar.

Km: 41/3-4. BSNL/ CUG: 8584952941/7595001301. Railway: 34790.

Distance from station to main road : - 5 Km Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official

of State Govt.

DM/JAL

03561-230127.

9434743643

15 KM

SP/JAL 03561-228042. (KOTWALI P/S)

15 KM

2. Police station Maynaguri 03561-233032. 10 KM

3. Fire Brigade Maynaguri. 03561-234888. 06 KM

4. Rural Hospital/Health Unit Maynaguri 03561-233062. 10 KM

5. Nursing Home

(Jalpaiguri)

Marina N/Home 03561-231080 15 KM

Touch N/Home 03561-222511. 12 KM

6. Doctors available in the

vicinity

CMP/NMX 9002052507. 10 KM

7. Ambulance service Susanta (Moynaguri) 9632437035 10 KM

8. Blood Bank Sadar Hospital, JAL 03561-220047 15 KM

9. Oxygen service. Shantipara, Jal 03561-255708 15 KM

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178

14 KM

11. District Disaster

Management Authority

Jalpaiguri 03561-230780 15 KM

12. Nearest Defence

/Paramilitary Estb.

Raninagar BSF Camp 9475810952. 25 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC, Jalpaiguri 03561-255699. 15 KM

NBSTC, Maynaguri 03561-233699. 10 KM

14. Municipality/Gram

Panchayat

Domohani Gram

Panchayat

8250790932. 1 KM

15. Nearest Airport Bagdogra 03532698431. 65 KM

16. Nearest place for

utilization as Helipad

during emergency

RPF Train center

ground

03561-233054

9002052709.

3.5 KM

17. Organization having

Cranes, Bulldozers etc.

Comdt. Bridge

66/Mtn. Bridge GOC

20 Mtn .

- -

18. Establishment having

tents, etc.

Domohani Tent house 9932098057. 1 KM

19. Name of Food supplier/

Hotels

Ashiyana Hotel,

Maynaguri

8348265111. 10 KM

132

Name of Station: NEW MAYNAGURI (NMX)

Name of District: Jalpaiguri . Name of Sub-Division: Jalpaiguri.

At Km: 45.22. BSNL/ CUG: 8584852998 Railway: 34738.

Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, DC/JAL

ADM/JAL

03561-230127.

03561-230701.

22 KM

SP/JAL 03561-230492/

228042(KOTWALI

P/S)

22 KM

2. Police station Maynaguri P.S.

Maynaguri GRP.

03561-233032.

03561-234219.

2 KM

3. Fire Brigade Maynaguri.

03561-234888.

4 KM

23 KM

Jalpaiguri. 03561-230129.

4. Rural Hospital/Health Unit Maynaguri Hospital 03561-233062.

3 KM

5. Nursing Home Touch N/Home 03561-222511. 20 KM

Eveland N/Home 03561-227722. 21 KM

6. Doctors available in the

vicinity

CMP/NMX. 9002052507. 01 KM

N.C.Das. 9434258290. 03 KM

7. Ambulance service Prasanta. 9933419359. 1.5 KM

8. Blood Bank Sadar Hospital Jalpaiguri 03561-220047. 21 KM

9. Oxygen service Rural Hospital. 03561-233062. 04 Km

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178.

21 KM

11. District Disaster

Management Authority

Jalpaiguri 03561-230780. 22 KM

12. Nearest Defence

/Paramilitary Estb.

BSF, Runinagar 03561-262392. 35 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC/Mainaguri 03561-233699. 03 KM

NBSTC, Jalpaiguri 03561-255699 25 KM

14. Municipality/Gram

Panchayet

Maynaguri 03561-233129. 03 KM

15. Nearest Airport Bagdogra 03532698431. 70 KM

16. Nearest place for

utilization as Helipad

during emergency

Maynaguri Football field 03561-230127.

02 KM

17. Organization having

Cranes, Bulldozers etc.

Dhupguri 9434164973 24KM

18. Establishment having

tents, etc.

Santu Tents.

Parimal Tents

9832684965.

9733225922

1.5 KM

19. Name of Food supplier/

Hotels

Jharna Hotel 9832016101.

9832189916.

02 KM

Asiana Hotel 8348265111 04 KM

133

Name of Station: BETGARA (BYXA)

Name of District: JALPAIGURI. Name of Sub-Division: JALPAIGURI.

At Km: 49.65 BSNL/ CUG: 8584852949/7595001302. Railway: 34744.

Distance from station to main road: - 8 KM. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, DC/JAL

ADM/JAL

03561-230127.

03561-230701.

26 KM

SP/JAL 03561-230492/

228042(KOTWALI

P/S)

26 KM

2. Police station Maynaguri P.S.

Maynaguri GRP.

03561-233032.

03561-234219.

6 KM

3. Fire Brigade Maynaguri.

03561-234888.

8 KM

27 KM

Jalpaiguri. 03561-230129.

4. Rural Hospital/Health Unit Maynaguri Hospital 03561-233062.

7 KM

5. Nursing Home Touch N/Home 03561-222511. 24 KM

Eveland N/Home 03561-227722. 24 KM

6. Doctors available in the

vicinity

CMP/NMX. 9002052507. 05 KM

N.C.Das. 9434258290. 08 KM

7. Ambulance service Prasanta. 9933419359. 5.5 KM

8. Blood Bank Sadar Hospital Jalpaiguri 03561-220047. 26 KM

9. Oxygen service Rural Hospital. 03561-233062. 08 Km

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178.

25 KM

11. District Disaster

Management Authority

Jalpaiguri 03561-230780. 26 KM

12. Nearest Defence

/Paramilitary Estb.

BSF, Runinagar 03561-262392. 39 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC/Mainaguri 03561-233699. 07 KM

NBSTC, Jalpaiguri 03561-255699 29 KM

14. Municipality/Gram

Panchayet

Maynaguri 03561-233129. 07 KM

15. Nearest Airport Bagdogra 03532698431. 74 KM

16. Nearest place for

utilization as Helipad

during emergency

Maynaguri Football field 03561-230127.

06 KM

17. Organization having

Cranes, Bulldozers etc.

Dhupguri 9434164973 28 KM

18. Establishment having

tents, etc.

Santu Tents.

Parimal Tents

9832684965.

9733225922

5.5 KM

19. Name of Food supplier/

Hotels

Jharna Hotel 9832016101.

9832189916.

02 KM

Asiana Hotel 8348265111 04 KM

134

Name of Station: - ALTAGRAM (ATM)

Name of District: JALPAIGURI . Name of Sub-Division:- JALPAIGURI .

At Km: 58/6-7. BSNL/ CUG: 9002052926. Railway: 34742.

Distance from station to main road: 07 KM . V Total nos. of running Lines -0

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official

of State Govt.

DM/JAL

DC/JAL

03561-230127.

38 KM

SP/JAL 03561-230492.

228042.(KOTWALI P/S)

38 KM

2. Police station Dhupguri. 03563-250040. 15 KM

3. Fire Brigade Dhupguri Fire station 03563-250001. 6.92 KM

4. Rural Hospital/Health

Unit

Dhupguri Rural Hospital 03563-250089/

102.

9.65KM

5. Nursing Home Jeeban Deep Nursing

Home

03563-250255 10.46 KM

6. Doctors available in the

vicinity

Dr.C.Mahanta

Rly. H Unit/NMX

9002052507 18KM

7. Ambulance service Dhupguri 9831575971. 16 KM

8. Blood Bank JALPAIGURI 03561-220047. 60 KM

9. Oxygen service Rural Hospital,

Maynaguri

03561-233062. 20KM

10. NGOs

LIONS CLUB, Dhupguri 9641225510. 10KM

11. District Disaster

Management Authority

Jalpaiguri 03561-230780 60 KM

12. Nearest Defence

/Paramilitary Estb.

Binnaguri 8436558313.

--

13. Road Transport Depot

(State Govt. and

private)

Private/Dhupguri 9434242331. 10KM

14. Municipality/Gram

Panchayet

Gram

Panchayet,Altagram

6295643582 04 KM

15. Nearest Airport Bagdogra 03532698431. 105 KM

16. Nearest place for

utilization as Helipad

during emergency

Dhupguri Football

ground

8972166333 --

17. Organization having

Cranes, Bulldozers etc.

Dhupguri 9434164973. 11 KM

18. Establishment having

tents, etc.

Dhupguri. 9832390154 10KM

19. Name of Food supplier/

Hotels

JANANI HOTEL 9933611611. 15 KM

LOVELY HOTEL 9647444779. 15 KM.

135

Name of Station: DHUPGURI (DQG)

Name of District:- Jalpaiguri. Name of Sub-Division:- Jalpaiguri Sadar.

At Km: 65.37. BSNL/ CUG: 9002052921/7595001303. Railway: 34769.

Distance from station to main road: 01 KM. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative

official & Police Official of

State Govt.

DM/JAL

DC/JAL

03561-230127.

42 KM

SP/JAL 03561-230492.

42 KM

2. Police station Dhupguri 03563-250040. 4 KM

3. Fire Brigade Dhupguri. 03563-250001.

4 KM

4. Rural Hospital/Health Unit Dhupguri 03563-250029. 5 KM

5. Nursing home Birpara 03563-266065. 28 KM

6. Doctors available in the

vicinity

Dr. S.K. Sarkar. 9434351888. 5 KM

Dr. S. Mondal 9830479695 5 KM

7. Ambulance service DHUPGURI. 9832575971. 5 KM

8. Blood Bank Jalpaiguri 03561-220047. 42 KM

9. Oxygen service

10. NGOs

Dhupguri Lions

Club

9641225511 4 KM

11. District Disaster

Management Authority

Jalpaiguri 03561-230780. 42 KM

12. Nearest Defence

/Paramilitary Estb.

Binnaguri 9883702802 22 KM

13. Road Transport Depot

(State Govt. and private)

Private

Dhupguri

9434242331. 5 KM

14. Municipality/Gram

Panchayet

Dhupguri 8972166333 3 KM

15. Nearest Airport Bagdogra 03532698431. 114 KM

16. Nearest place for utilization

as Helipad during

emergency

Dhupguri Football

Ground

8972166333. 5 KM

17. Organization having

Cranes, Bulldozers etc.

Dhupguri 9434164973.

9832032363

4 KM

18. Establishment having tents,

etc.

Dhupguri 9832390154. ---

19. Name of Food supplier/

Hotels

Dhupguri 07384431143 50 Mtrs.

136

Name of Station: - KOLAIGRAM (KLGR)

Name of District: Jalpaiguri. Name of Sub-Division: Jalpaiguri.

At Km: 71.97 BSNL/ CUG: 8584952943/7595001304. Railway: 34794.

Distance from station to main road: 3 KM. Total nos. of running Lines -03

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative

official & Police Official of

State Govt.

DM/JAL

DC/JAL

03561-230127.

43.6KM

SP/JAL 03561-230492.

43.6 KM

2. Police station Dhupguri 03563-250040/41 8 KM

3. Fire Brigade Dhupguri. 03563-250001. 8 KM

4. Rural Hospital/Health Unit Dhupguri 03563-250029. 6.5 KM

5. Nursing home Dhupguri 03563-250295. --

6. Doctors available in the

vicinity

Dr. S.K. Sarkar. 9434351888. 5 KM

Dr. B.N.Dasgupta 9932292183 4 KM

7. Ambulance service Ram Gupta

Ambulance Birpara

9832030014 30 KM

8. Blood Bank Jalpaiguri 03561-220047. 44 KM

9. Oxygen service --

10. NGOs

Dhupguri Lions

Club

9641225511 8.5 KM

11. District Disaster

Management Authority

Jalpaiguri 03561-230780. 44 KM

12. Nearest Defence

/Paramilitary Estb.

Binnaguri 9883702802 33.2 KM

13. Road Transport Depot

(State Govt. and private)

Private

Dhupguri

9434242331. 8.5 KM

14. Municipality/Gram

Panchayet

Dhupguri 8972166333 8 KM

15. Nearest Airport Bagdogra 03532698431. 107 KM

16. Nearest place for utilization

as Helipad during

emergency

Dhupguri Football

Ground

8972166333. 7 KM

17. Organization having

Cranes, Bulldozers etc.

Dhupguri 9434164973.

8 KM

18. Establishment having tents,

etc.

Dhupguri 9832390154. 8KM

19. Name of Food supplier/

Hotels

Khalaigram 9382929694 0.5KM

137

Name of Station: SALBARI (SXX)

Name of District: JALPAIGURI . Name of Sub-Division: JAPLPAIGURI .

At Km: 78.62 BSNL/ CUG: 8584852999. Railway: 34767.

Distance from station to main road: 300 METER.

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official

of State Govt.

DM/JAL

ADM/JAL

03561-230127.

03561-230701.

55 KM

SP/JAL 03561-230492. 55 KM

2. Police station Dhupguri 03563-250040. 11 kM

3. Fire Brigade Dhupguri. 03563-250001.

8584027273.

8584027274.

11 KM

4. Rural Hospital/Health

Unit

Dhupguri 03563-250029.

9830479659.

09 KM

5. Nursing Home FLK Rural Hospital 03563-260256 14 KM

Birpara Hospital. 03563-266065. 31 KM

6. Doctors available in the

vicinity

S.K.Sarkar 9434351888. 09 KM

B.N.Dasgupta 9932292183. 09 KM

N. Goswami. 8918536917. 300 Mt.

7. Ambulance service GODONY -II 03563-230456. 05 KM.

8. Blood Bank Jalpaiguri. 03561-220047. 55 KM

9. Oxygen service Rural Hospital,

Maynaguri

03561-233062. --

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178.

----

11. District Disaster

Management Authority

Jalpaiguri 03561-230780. 55 KM

12. Nearest Defence

/Paramilitary Estb.

Binnaguri 8436558313. --

13. Road Transport Depot

(State Govt. and

private)

P. Transport, Dhupguri 9434339511.

9434242331.

11 KM

14. Municipality/Gram

Panchayet

GADONG-II 03563-230456. 05 KM

15. Nearest Airport Bagdogra 03532698431. 120 KM

16. Nearest place for

utilization as Helipad

during emergency

Dhupguri Football

ground

NIL NIL

17. Organization having

Cranes, Bulldozers etc.

Mallick Crane, Dupguri 9434164973 11 KM

18. Establishment having

tents, etc.

BDO OFFICE 03563-250024 14 KM

19. Name of Food supplier/

Hotels

UTTAM M/VANDER 9734150074 300 M

ROSRAJ M/VANDER 9749165301 300 M

Maa Maya Hotel 9733131561 300 M

138

Name of Station:-- FALAKATA (FLK)

Name of District: ALIPURDUAR. Name of Sub-Division: ALIPURDUAR.

At Km: 88.06 . BSNL/ CUG:03563-260231. Railway: 34740.

Distance from station to main road: 1 KM Total nos. of running Lines -03

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative

official & Police Official of

State Govt.

DM/DC/ALIPURDUAR

03564-255062/

256392.

51 KM

SP/ALIPURDUAR

8170060001.

51 KM

2. Police station FALAKATA. 03563-260242.

09083272809

03 KM

3. Fire Brigade FALAKATA. 03563-260101.

8972324850

03 KM

4. Rural Hospital. FALAKATA. 9434768075 03 KM

5. Nursing Home VARSHA N/HOME. 03563-260035.

8348248111/222.

04 KM

FALAKATA N/HOME. 7479149499 04 KM

6. Doctors available in the

vicinity

Dr. Chandan Ghosh 9434768075. 03 KM

Dr. N Manna 9734515760 03 KM

7. Ambulance service FALAKATA 8597148858

9832591414

03 KM

8. Blood Bank FALAKATA 8016191361 3 KM

9. Oxygen service COB 03582-222243

9832039823

40 KM

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178.

30 KM

11. District Disaster

Management Authority

OC/DM SECTION/APD. 03564-2536737.

03564-257336.

51 KM

12. Nearest Defence

/Paramilitary Estb.

SSB/ FALAKATA 9434737596 03 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC/ FALAKATA

BUS-A.K.MUKHERJEE

03563-260247

9434490872

03 KM

14. Municipality/Gram

Panchayet

FALAKATA 8670933959

7797864000

01 KM

15. Nearest Airport Bagdogra 03532698431 100 KM

16. Nearest place for

utilization as Helipad

during emergency

FALAKATA -- 05 KM

17. Organization having

Cranes, Bulldozers etc.

MADAN BADANI. 9434192404. 03 KM

18. Establishment having

tents, etc.

JCB, MADAN BADANI

PARESH SAHA

9434192404

9434410920

02 KM

19. Name of Food supplier/

Hotels

Nandanik, FALAKATA 09593793144 03 KM

Khandala. 09775986467 03 KM

139

Name of Station: GUMANIHAT (GUZ)

Name of District: COOCHBEHAR. Name of Sub-Division: MATHABHANGA.

At Km: 96/8-9 BSNL/ CUG: 8584952936/7595001305. Railway: 34765.

Distance from station to main road: 1 KM. Total nos. of running Lines -04

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/DC, COOCHBEHAR

03582-227101.

9434027101.

35 KM

SP, COOCHBEHAR. 03582-227632.

03582-227755.

35 KM

2. Police station GHOKSADANGA 9083272926. 07 KM

3. Fire Brigade FALAKATA 03563-260101 09 KM

4. Rural Hospital/Health Unit GHOKSADANGA 9609837243. 07 KM

5. Nursing Home Varsha N/Home, FALAKATA. 8348248111

/222/333.

09 KM

6. Doctors available in the

vicinity

Dr. S.C. Gagan 9609837243 9 KM

Dr. P.Mondal 9674222836 7 KM

7. Ambulance service FALAKATA 8597148858

9832591414

09 KM

8. Blood Bank FALAKATA 8016191361 09 KM

9. Oxygen service MJN HOSPITAL, COB 03582-228102

9832034828

35 KM

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178.

35 KM

11. District Disaster

Management Authority

COB 03582-227114. 35 KM

12. Nearest Defence

/Paramilitary Estb.

17TH SSB FALAKATA 9434737596 09 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC/ FALAKATA

BUS-A.K.MUKHERJEE

03563-260247

9434490872

09 KM

14. Municipality/Gram

Panchayet

LATAPATA 8695316007 02 KM

15. Nearest Airport BAGDOGRA 03532698431 110 KM

16. Nearest place for

utilization as Helipad

during emergency

FALAKATA -- 10 KM

17. Organization having

Cranes, Bulldozers etc.

Bhaskar Chandra Dooars

Falakata

9434749840 12 KM

18. Establishment having

tents, etc.

Manik Decorator 850903994 07 KM

19. Name of Food supplier/

Hotels

NADANIK PALACE,

FALAKATA

09593793144 09 KM

140

Name of Station: GHOKSA DANGA (GDX)

Name of District:- COOCHBEHAR. Name of Sub-Division:- MATHABHANGA.

At Km: -103/9. BSNL/ CUG:-8584952939/7595001306 Railway: 34763.

Distance from station to main road:-500 meters. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative official &

Police Official of State Govt.

DM/DC, COOCHBEHAR

03582-227101.

25 KM

SP, COOCHBEHAR. 03582-227632. 25 KM

2. Police station GHOSKDANGA. 9083272426 01 KM

3. Fire Brigade MATHABHANGA. 03583-255298 21KM

FALAKATA 03563-760101 15 KM

4. Rural Hospital/Health Unit GHOKSA DANGA 9674333836 1 KM

5. Nursing Home. Poddar N/Home , COB 03582-223704. 26 KM

6. Doctors available in the vicinity Dr.S.C.Gayen 9609837243 1.5 KM

Dr. P.Mandal 9674222836 1.5 KM

7. Ambulance service Pundibari. 9734038025 14 KM

8. Blood Bank MJN HOSPITAL, COB 03582-228102 26 KM

9. Oxygen service MJN HOSPITAL, COB 03582-228102 26 KM

10. NGOs - -

11. District Disaster Management

Authority

COB 03582-227114. 26 KM

12. Nearest Defence /Paramilitary

Estb.

SSB, FALAKATA 9434737596 16 KM

13. Road Transport Depot (State

Govt. and private)

- - -

14. Municipality/Gram Panchayet Ghoksa Danga Gram

Panchayet

9635058150 100 mts.

15. Nearest Airport Bagdogra 03532-698431. 151 KM

16. Nearest place for utilization as

Helipad during emergency

- - -

17. Organization having Cranes,

Bulldozers etc.

- - -

18. Establishment having tents, etc. Manick Decorator 850903994 500 Mts.

19. Name of Food supplier/ Hotels Raj Laxmi Hotel, 947446801 8 KM

141

Name of Station:- SAJERPAR (SJRR)

Name of District: Cooch Behar. Name of Sub-Division: - Cooch Behar.

At Km: 111/4-5. BSNL/ CUG: 08584952940/7595001307. Railway: 34761.

Distance from station to main road: 2 KM. Total nos. of running Lines -04

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, COOCHBEHAR 03582-227101.

-227201

17 KM

SP, COOCHBEHAR. 03582-227755.

-227632

17 KM

2. Police station Pundibari. 9083272931. 06 KM

3. Fire Brigade COB 03582-225434

-229101

17 KM

4. Rural Hospital/Health Unit Dr.S.K.mandal,

Pundibari

7718613416 05 KM

5. Nursing Home Shila N/Home, COB 03582-222636. 17 KM

Metro polition Nursing

Home

03582-222736. 17 KM

Podder Nursing home 03582-223704. 17 KM

6. Doctors available in the

vicinity

Sr.DMO/ NCB (RLY) 9002052506. 18 KM

Dr.D.Halder

9434813546 17 KM

Dr.T.Paul 9474146724 17 KM

7. Ambulance service Pundibari. 9734038025. 05 KM

8. Blood Bank MJN Hospital, 03582-222243 17 KM

9. Oxygen service MJN Hospital, 03582-222243. 17 KM

10. NGOs Red Cross, COB 03582-224540. 17 KM

11. District Disaster

Management Authority

DM/COB 03582-227101.

-227114

17 KM

12. Nearest Defence

/Paramilitary Estb.

BSF/GOPALPUR

BSF/RUPNAGAR

03582-241022.

03582-241176.

17 KM

17 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC, COB 03582-223549.

-227101

17 KM

Bus Owners samity,COB 03582-222240 17 KM

14. Municipality/Gram

Panchayet

PUNDIBARI 7865974055. 5 KM

15. Nearest Airport COB 03582-222518. 17 KM

16. Nearest place for

utilization as Helipad

during emergency

COOCH BEHAR

GOPALPUR

03582-222518.

03582-241022.

17 KM

17. Organization having

Cranes, Bulldozers etc.

Silong Crane service 9878281519

9855654015

08 KM

18. Establishment having

tents, etc.

J.P.decorator, COB 954776348 17 KM

19. Name of Food supplier/

Hotels

RAJ LAXMI DHABA,

PUNDIBARI.

9474968101. 4 KM

Nabanna caterer 7699447582 17 Km

142

Name of Station: PUNDIBARI (PQZ)

Name of District: Cooch Behar . Name of Sub-Division: Cooch Behar .

At Km:115.9 . BSNL/ CUG: 8584952934/7595001308. Railway: 34759.

Distance from station to main road: 1 KM. Total nos. of running Lines -05

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, COOCHBEHAR

03582-227101. 15 KM

SP, COOCHBEHAR. 03582-227755. 15 KM

2. Police station Pundibari. 9083272931. 2 KM

Kotoali Thana (COB). 03582-228100. 16 KM

3. Fire Brigade COB 03582-229101. 15 KM

4. Rural Hospital/Health Unit Rural Hospital (Pundibari) 03582-270237. 2 KM

5. Nursing Home Podder N/Home 03582-223704. 15 KM

Subham N/Home 03582-228754. 16 KM

Seela N/Home 03582-222636. 15 KM

6. Doctors available in the

vicinity

Dr.D.N.Singh,Sr.DMO(NCB) 9002052506 15 KM

Dr.S. chatterjee (COB) 9832042986. 15 KM

Dr. J.D.Barman, (COB) 8001937278 15 KM

7. Ambulance service Pundibari. 9734038025. 2 KM

8. Blood Bank MJN Hospital, COB 03582-222243. 1.5 KM

9. Oxygen service MJN Hospital, COB 03582-222243. 15 KM

10. NGOs. Red Cross, COB 03582-224540. 15 KM

11. District Disaster

Management Authority

DM/COB 03582-227101. 15 KM

12. Nearest Defence

/Paramilitary Estb.

BSF/GOPALPUR

BSF/RUPNAGAR

03582-241022

03582-241176

12 KM

15 KM

--

13. Road Transport Depot

(State Govt. and private)

NBSTC, COB 03582-227101. 15 KM

14. Municipality/Gram

Panchayet

Pradhan 7865974055. 2 KM

15. Nearest Airport COB 03582-222518. 16 KM

16. Nearest place for

utilization as Helipad

during emergency

COOCH BEHAR

GOPALPUR

03582-222518.

03582-241022.

16 KM

12 KM

17. Organization having

Cranes, Bulldozers etc.

Silong Crane Service 9878281519/

9855654015

6 KM

18. Establishment having

tents, etc.

Gopalpur/BSF 03582-241022 12 KM

19. Name of Food supplier/

Hotels

Diya & Disha hotel,

PUNDIBARI

9735066260. 2 KM

143

Name of Station: NEW COOCH BEHAR (NCB)

Name of District: COOCH BEHAR. Name of Sub-Division:- COOCH BEHAR. At Km: 125/7.

BSNL/ CUG: 9002052925. Railway:- 32210/34757/32212.

Distance from station to main road:- 01 KM. Total nos. of running Lines -13

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official &

Police Official of State Govt.

DM/DC, COOCHBEHAR.

9434027101

6.5 KM

SP, COB 9083272900.

2. Police station COOCHBEHAR.

03582-228100. 6 KM

PUNDIBARI 8100515912 10 KM

3. Fire Brigade COOCHBEHAR. 03582-229101 6 KM

4. Rural Hospital/Health Unit NCB. 9002052506. 0.5 KM

5. Nursing Home Podder N/Home 03582-230732 5.5 KM

6. Doctors available in the vicinity Dr. D.N.Singh 9002052506. 0.5 KM

Dr.T.Pal 9474146724 6 KM

7.

Ambulance service

COB 9832437019 4.5 KM

8. Blood Bank COB 8373074904 4.5 KM

9. Oxygen service COB, 03582-228102. 5 KM

10. NGOs S.K. ROY. COB 9851510396. 7 KM

11. District Disaster Management

Authority

COB 9832532051 7 KM

12. Nearest Defence /Paramilitary

Estb.

BSF/RTO/NCB 8210142100. 2 KM

13. Road Transport Depot (State

Govt. and private)

COOCHBEHAR 9474520064. 6.5 KM

14. Municipality/Gram Panchayet BAISHGURI 9933548465 4.5 KM

15. Nearest Airport COB/NILKUTHI 03582-222518. 6 KM

16. Nearest place for utilization as

Helipad during emergency

COB Airport. 03582-222518 5.5 KM

17. Organization having Cranes,

Bulldozers etc.

COB 9878281519.

6 KM

18. Establishment having tents, etc. NCB 9547763648. 500 MTS.

19. Name of Food supplier/ Hotels Hotel Royal Palace,

COOCHBEHAR

03582-222210. 5 KM

144

Name of Station:- NEW BANESWAR (NBS)

Name of District: COOCH BEHAR. Name of Sub-Division: COOCH BEHAR.

At Km:- 133/9. BSNL/ CUG:- 8584952942/7595001309. Railway: -34755.

Distance from station to main road:- 1 KM. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, COOCHBEHAR 03582-227101.

- 227201.

12 KM

ADM 03582-228490

-227102

SP, COOCHBEHAR. 03582-227755

-227632

12 KM

ASP 03582-227643 12 KM

2. Police station Coochbehar 03582-228100 12 KM

3. Fire Brigade COOCHBEHAR 03582-225434/ 101 12 KM

4. Rural Hospital/ Health Unit NCB. (Rly). 9002052506. 10 KM.

5. Nursing Home Green Land, 03564-256053

/255668

11 KM

St. Mary. 03564-274659.

255177

12 KM

Maa Seba Sadan. 03564-274145. 11 KM

6. Doctors available in the

vicinity

Dr. Ashok Verma 9635657021 1 KM

HU/NCB ( Rly) 9002052506 8 KM

Dr. D. Sarkar, APDJ 9002052510 15 KM

7. Ambulance service BANESWAR

9734941925.

14 KM

8. Blood Bank MJN Hospital 03582-222243

-228779

12 KM

9. Oxygen service MJN Hospital 03582-222243

-228779.

12 KM

10. NGOs RED Cross 03582-224540. 12 KM

11. District Disaster

Management Authority

OC/DM/COB 03582-227114. 12 KM

12. Nearest Defence

/Paramilitary Estb.

BSF GOPALPUR 03582-241022. 05 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC,

COOCHBEHAR

03582-223549. 12 KM

14. Municipality/Gram

Panchayet

BANESWAR 6297394619 1.5 KM

15. Nearest Airport COB 03582-222518. 15 KM

16. Nearest place for utilization

as Helipad during

emergency

COB 03582-222518. 15 KM

17. Organization having

Cranes, Bulldozers etc.

Silong Crane Service 9878281519/

9855654015.

--

18. Establishment having tents,

etc.

J.P.Decorator NCB 9547763648. 13 KM

19. Name of Food supplier/

Hotels

Hotel Royal Palace,

COOCHBEHAR

03582-222210. 5 KM

145

Name of Station:- NEW ALIPURDUAR (NOQ).

Name of District: - ALIPURDUAR. Name of Sub-Division:- ALIPURDUAR.

At Km:- 144/8. BSNL/ CUG:- 9002052924/7595001310. Railway:-34753.

Distance from station to main road:-3 KM. Total nos. of running Lines -05

Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official

& Police Official of State

Govt.

DM/ ALIPURDUAR. 03564-255062/

256392.

3 KM

ADM 03564-257411/

255041.

3 KM

SDO/ ALIPURDUAR. 03564-256391. 3 KM

SP/ ALIPURDUAR. 03564-255005. 3 KM

ADDL. SP 03564-256244.

2. Police station ALIPURDUAR.

03564-255100/

256244.

3 KM

3. Fire Brigade ALIPURDUAR. 03564-255101

/257503.

8584027269.

3.5 KM

4. Rural Hospital/Health Unit District Hospital

03564-

255102/255085.

3.5 KM

Divl. Rly. Hospital 03564-255194 7 KM

5. Nursing Home Green Land N/Home

03564-255668

(9434005116)

3.5 KM

St. Marry N/Home.

03564-

255177/251706

3 KM

Maa Seva Ashram.

03564-274145

9233516459

3.5 KM

6. Doctors available in the

vicinity

Mohit Santra 03564-255077.

9434005039

3.5 KM

J. Das 9475481155 3.5 KM

Soumajit Dutta 03564-256341. 3.5 KM

7. Ambulance service Lions Club. 03564-255838. 3.5 KM

Civil Hospital 03564-253132/

255938.

8. Blood Bank Alipurduar 03564-274085/

253232

3.5 KM

9. Oxygen service District Hospital 03564-255102. 3 KM

10. NGOs

Lions Club 03564-

255938/255838

3.5 KM

11. District Disaster Management

Authority

O/C DM Section. 03564-

253637/257336.

-

12. Nearest Defence

/Paramilitary Estb.

RTO/BSF/COB 9932394998. 21 KM

13. Road Transport Depot (State

Govt. and private)

NBSTC, ALIPURDUAR 03564-255016. 4 KM

14. Municipality/Gram Panchayet ALIPURDUAR 03564-255580/

251715.

4 KM

15. Nearest Airport Bagdogra 03532-698431 170 KM

16. Nearest place for utilization

as Helipad during emergency

Arabindanagar Play Ground.

17. Organization having Cranes,

Bulldozers etc.

Shyamal Bhowmick 9609728114. 1 KM

18. Establishment having tents,

etc.

Nandadevi Foundation 03564 -253243.

94343-19498.

19. Name of Food supplier/

Hotels

ELITE 03564-255707 2 KM

SUBHAM 03564-257720 1 KM

146

Name of Station: - SAMUKTALA ROAD JN. (SMTA)

Name of District: ALIPURDUAR. Name of Sub-Division: ALIPURDUAR.

At Km: 155/3-4. BSNL/ CUG: 9002052932 Railway: 34752.

Distance from station to main road: 100 M. Total nos. of running Lines -06

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official

& Police Official of State Govt.

DM/ ALIPURDUAR. 03564-255062

-256392

14 KM

ADM 03564-257411/

255286

14 KM

SP/ ALIPURDUAR. 03564-255005. 14 KM

2. Police station SAMUKTALA. 8145900701 10 KM

3. Fire Brigade ALIPURDUAR. 03564-257503

14 KM

4. Rural Hospital/Health Unit. JOSODANGA BLOCK HOSPITAL. 03564-224204 04 KM

5. Nursing Home Green Land N/Home 03564-255668.

9932343817

8116696965

14 KM

St. Marry N/Home.

03564-

274659/255177

14 KM

6. Doctors available in the

vicinity

Dr. P.CHAKRABORTY 9933473693. 400 M

7. Ambulance service Jasodanga Block Hospital. 03564-224204

8116696965

04 KM

8. Blood Bank Alipurduar 03564-274085

8170010090.

14 KM

9. Oxygen service District Hospital. Alipur. 03564-255102.

9002395899

8170010094

14 KM

10. NGOs

LIONS CLUB /APD. 03564-255938. 14 KM

SAMUKTALA MOHILA WELFARE

ORGANIZATION.

9800455836 10 KM

11. District Disaster Management

Authority

O/C DM Section. 03564-

253637/257091

14 KM.

12. Nearest Defence /Paramilitary

Estb.

Hasimara. 03566-255060.

-255351

57 KM

13. Road Transport Depot (State

Govt. and private)

NBSTC, ALIPURDUAR 03564-255016. 14 KM

14. Municipality/Gram Panchayet TATPARA 9564813198 500 M

15. Nearest Airport Bagdogra 03532-698431 194 KM

16. Nearest place for utilization

as Helipad during emergency

INDIRA COLONY.SAMUKTALA.

------------ 10 KM

17. Organization having Cranes,

Bulldozers etc.

Shyamal Bhowmik. 9609728114 10 KM.

18. Establishment having tents,

etc.

Nanda Devi Foundation. 03564-253243 16 KM

19. Name of Food supplier/

Hotels

Hotel elite ,APD 03564-255707 13 KM

Hotel Raj Laxmi, APD 03564-255728 13 KM

Hotel chitra , APD 03564-255249 13 KM

147

Name of Station:- KAMAKHYAGURI (KAMG)

Name of District: ALIPURDUAR. Name of Sub-Division: ALIPURDUAR.

At Km: 164/8-9. BSNL/ CUG: 9002052933. Railway: 34754.

Distance from station to main road: 500M. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official

of State Govt.

DM/ ALIPURDUAR. 03564-255062 32 KM

ADM 03564-257411

SP/ ALIPURDUAR. 03564-255005. 32 KM

2. Police station KAMAKHYAGURI 03564-260730. 700 M.

3. Fire Brigade BAROBISHA.

ALIPURDUAR.

03564-263101.

03564-255101/257503.

08 KM

4. Rural Hospital/Health

Unit

KAMAKHYAGURI. 03564-260361. 900 M

5. Nursing Home Green Land. 03564-255668. 30 KM

ST. MERRY N.HOME 03564-274659 30 KM

6. Doctors available in the

vicinity

T. SARKAR. 7872290598. 900 M

K. THAKUR. 9733177450. 900 M

7. Ambulance service KAMAKHYAGURI. 9732658539. 900 M

8. Blood Bank ALIPURDUAR. 03564-255102.

9433868582.

32 KM

9. Oxygen service KAMAKHYAGURI. 9732658539. 900 M

10. NGOs LOINS CLUB/ KAMG. 9733273028. 01 KM

11. District Disaster

Management Authority

ALIPURDUAR JN. 34722 35 KM.

12. Nearest Defence

/Paramilitary Estb.

Hasimara. 03566-255060.

03566-255351

60 KM

13. Road Transport Depot

(State Govt. and

private)

NBSTC, ALIPURDUAR 03564-255016. 32 KM

14. Municipality/Gram

Panchayet

KAMAKHYAGURI-II GP 8509526645. 01 KM

15. Nearest Airport Bagdogra 03532-698431.

16. Nearest place for

utilization as Helipad

during emergency

KAMG PLAY GROUND .

03564-260421. 1.5 KM

17. Organization having

Cranes, Bulldozers etc.

KAMAKHYAGURI . 9735099429. 1 KM

18. Establishment having

tents, etc.

KAMAKHYAGURI

7602822632. 1 KM

19. Name of Food supplier/

Hotels

KAMAKHYAGURI

9733314330. 01 KM

148

Name of Station: JORAI (JOQ)

Name of District: COOCH BEHAR. Name of Sub-Division: TUFANGANJ.

At Km: 173/3-4. BSNL/CUG: 9748852937. Railway: 34756.

Distance from station to main road: 100 M. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, COOCHBEHAR

03582-227101/

227201.

50 KM

ADM 03582-228490

-227102

50 KM

SP, COOCHBEHAR. 03582- 227755.

-227632

50 KM

ASP 03582-227643 50 KM

2. Police station BOXIRHAT. 03582-263630. 21 KM

LOCAL PS/IC/JORAI 8617604043 500 Mt.

3. Fire Brigade BAROBISHA. 03564-263101. 03 KM

TUFANGANJ 03582-244203. 30 KM.

4. Rural Hospital/Health Unit KAMAKHYAGURI. 03564-260361. 12 KM

RAMPUR PHC/IC 9593281003. 03 KM

5. Nursing Home Green Land, Alipurduar. 03564-255668. 36 km

6. Doctors available in the

vicinity

Dr.T.K.SARKAR. 9474330142. -

Dr.T.A.Peada 8927342486

Dr. S.Mandal 9832317252

7. Ambulance service RAMPUR. 9734713340. 2 KM

BAROVISHA 7063529277.

9475994822.

2 KM.

8. Blood Bank ALIPURDUAR. 03564-255102. 32 KM

9. Oxygen service KAMAKHYAGURI. 9732658539. 12 KM.

10. NGOs

LOINS CLUB,BAROVISA 7586975523. 03 KM

LOINS CLUB/ KAMG. 9733273023. 8 KM

11. District Disaster

Management Authority

O/C DM Section. 03564-253637.

8945535644.

50 KM

12. Nearest Defence

/Paramilitary Estb.

Hasimara. 03566-255060. 60 KM

13. Road Transport Depot

(State Govt. and private)

BAROVISA. 9733180386. 01 KM

NBSTC, Jorai 03564-263237 01 KM

14. Municipality/Gram

Panchayet

JORAI 9832630726.

9679603244.

500 M

15. Nearest Airport Bagdogra 03532-698431. -----

16. Nearest place for

utilization as Helipad

during emergency

BAROBISHA HIGH SCHOOL

GROUND.

---- ----

17. Organization having

Cranes, Bulldozers etc.

JORAI 9933424304. 500 M

18. Establishment having

tents, etc.

Dhar Tent house 8016124123. 500 Mt.

19. Name of Food supplier/

Hotels

BAROBISA 9635939248. 02 KM.

149

Name of Station: SRIRAMPUR – ASSAM (SRPB).

Name of District: KOKRAJHAR. Name of Sub-Division: GOSSAIGAON.

At Km: 183/2-3. BSNL/ CUG: 7595001314 Railway: 34758.

Distance from station to main road: 2 KM. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

SDO/ GOSSAIGAON .

03669-

220336/220335.

9435399416.

10 KM

2. Police station GOSSAIGAON . 03669-220460.

9435020733.

10 KM

3. Fire Brigade GOSSAIGAON . 03669-220188. 10 KM

4. Rural Hospital/Health Unit RNB Civil Hospital,

Gosaigaon.

9435123722.

03669-220315.

11 KM

5. Nursing Home Superintendent, Civil

Hospital.

03669-220208. 10 KM.

6. Doctors available in the

vicinity

R. DAS 9435127322. 10 KM

N. DAIMARI. 9435127034. 10 KM

M. R. DEB. 9435127045. 10 KM

7. Ambulance service GOSSAIGAON. 108. 10 KM

8. Blood Bank Kokrajhar 03661-270748/

2710679.

------

9. Oxygen service Kokrajhar 03661-270748 ------

10. NGOs Srirampur Scramble youth 9954849009. 2 KM

11. District Disaster

Management Authority

DC/KOJ 03661-

270657/270741/

270867.

----

12. Nearest Defence

/Paramilitary Estb.

31st BN SSB. 03669-241153. 4 KM

13. Road Transport Depot

(State Govt. and private)

BOROLAND TRANSPORT. 9954157183.

14. Municipality/Gram

Panchayet

Srirampur 9957095256.

.

2 KM

15. Nearest Airport ------- ------- ---

16. Nearest place for

utilization as Helipad

during emergency

GOGH Collage field ------- 11 KM

17. Organization having

Cranes, Bulldozers etc.

JORAI Crane Service- 9436227191. 07 KM

18. Establishment having

tents, etc.

KAMAKHYAGURI

Tent House

7602822632. --

19. Name of Food supplier/

Hotels

Dadabhai Hotel,

SRIRAMPUR.

--------- 2 KM

150

Name of Station: GOSAIGAON HAT (GOGH)

Name of District: Kokrajhar STAD (Assam) Name of Sub-Division: Gosaigaon.

At Km: 193.83. BSNL/ CUG: 9957552943/7595001315. Railway: 34760.

Distance from station to main road: 200 M. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

SDO/ GOSSAIGAON .

03669-

220336/220335.

9435399416.

06 KM

SDPO/ GOSSAIGAON .

03669-220479

/220510.

9435084748.

03 KM

2. Police station GOSSAIGAON . 03669-220460.

9435020766.

03 KM

3. Fire Brigade Gosaigaon 03669220188. 02 KM

4. Rural Hospital/Health Unit RNB Civil Hospital,

Gosaigaon

03669- 220315.

9435127322.

06 KM

5. Nursing Home - -

6. Doctors available in the

vicinity

Dr.Ranjit Das, MBBS 9435127322 02 KM

Dr. Kumar 9864808409 06 KM

Dr.M.R.Deb 9435127045 02 KM

Dr.T Poddar 8486365975 06 KM

7. Ambulance service Gosaigaon 108 06 KM

8. Blood Bank Kokrajhar 03661-270748/

2710679.

-

9. Oxygen service Kokrajhar 03661-270748. -

10. NGOs

Youth Welfare Society,

Gosaigaon

08135036285. 07 KM

11. District Disaster

Management Authority

DC/KOJ 03661-

270657/270741/

270867.

-

12. Nearest Defence

/Paramilitary Estb.

31st BN SSB 03669-241153

/58.

08 KM

13. Road Transport Depot

(State Govt. and private)

BOROLAND TRANSPORT. 9954157183.

14. Municipality/Gram

Panchayet

Chairman town committee

Gosaigaon

9435127037 03 KM

15. Nearest Airport

16. Nearest place for

utilization as Helipad

during emergency

GOGH Collage field -- 03 KM

17. Organization having

Cranes, Bulldozers etc.

JORAI Crane Service 9436227191

18. Establishment having

tents, etc.

KAMAKHYAGURI

Tent House

7602822632

19. Name of Food supplier/

Hotels

Ranjit Hotel 9435326116 02 KM

Town Hotel 8876751597 02 KM

Swasti Hotel 9954640811 02 KM

151

Name of Station: CHAUTARA (CROA)

Name of District: Kokrajhar Name of Sub-Division: GOSSAIGAON .

At Km: 202/3-4 BSNL/ CUG: 7595001316 Railway: 34762.

Distance from station to main road: 300 Meter Total nos. of running Lines -04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police

Official of State Govt.

DC/DM/ KOKRAJHAR.

03661-270741

9435183370

24 KM

SP/ KOKRAJHAR.

9435012444

03661-270705

24 KM

2. Police station GOSSAIGAON . 9401298636 14 KM

3. Fire Brigade GOSSAIGAON . 9957954593/8486919802 18 KM

4. Rural Hospital/Health

Unit

Tulshibel. 7002771734 2 Km

5. Nursing Home MRM Nursing Home 9854081948 26 KM

6. Doctors available in

the vicinity

Dr. Mohibul Islam 7002771734 2 KM

Dr.Ranjit Das 9435127322 13 KM

7. Ambulance service Bhowraguri 108. 3 KM

8. Blood Bank Kokrajhar 9435551106

7896925029 27 Km

9. Oxygen service Vivek Joarder

Bongaigaon

9707056937 60 Km

10. NGOs Gosaigaon 7086140747 16 KM

11. District Disaster

Management

Authority

KOJ 03661-270657

8471875491 24 Km

12. Nearest Defence

/Paramilitary Estb.

129 CRPF (E

Company) GOGH

9435268000 18 Km

13. Road Transport Depot

(State Govt. and

private)

BOROLAND

TRANSPORT. KOJ

9954157183. 36 Km

14. Municipality/Gram

Panchayet

Gosaigaon 9706841435 14 KM

15. Nearest Airport GUWAHATI AIRPORT 0361-2841909

9435546068

205 KM

16. Nearest place for

utilization as Helipad

during emergency

GOGH College field -- 18 KM

17. Organization having

Cranes, Bulldozers

etc.

G .Roy Engg. work 9435026978

9678778412

35KM

18. Establishment having

tents, etc.

NEHA Decorator

Bhowraguri

8761065919 5 KM

19. Name of Food

supplier/ Hotels

Priyanka Hotel,

Bhowraguri

8812861394. 3 KM

152

Name of Station: FAKIRAGRAM JN. (FKM)

Name of District: Kokrajhar. Name of Sub-Division: Kokrajhar.

At Km: 213/7-8. BSNL/ CUG: 99575552941 Railway: 34796/32372.

Distance from station to main road: 1 KM Total nos. of running Lines -06

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DC/KOJ

9435032376.

03661-270740/41.

12 KM

SP/KOJ 9435100012. 12 KM

2. Police station. Fakiragram. 9577215874 2 KM

3. Fire Brigade Kokrajhar. 03661-270777 12 KM

SAPATGRAM 03667-286222 10 KM

4. Rural Hospital/Health Unit FKM Subsidiary /HU 7002184772. 2 KM

FKM RLY Health unit. Rly:-32390/91.

9957552550.

200 M

5. Nursing Home MRM Hospital , KOJ 9854081948. 12 KM

6. Doctors available in the

vicinity

Dr.P.K. Das 9435972971. 2 KM

Dr.M. Baruah 7002184772. 2 KM

Dr.K.S. Brahmah 9957552550. 200 M

Dr. Gobinda nath Das 9435297487 02KM

7. Ambulance service Fakiragram 108 2 KM

Monohar Rahman 9678290170 2 KM

8. Blood Bank R.N.B.Civil

hospital,Kokrajhar

9435551106. 12 KM

9. Oxygen service Vivek Zoardar, Bongaigaon 9707056937 35 KM

10. NGOs Progressive welfare society 9435145775 01 KM

True Care NGO 6003344652 01 KM

11. District Disaster

Management Authority

DC/KOJ. 03661-270740/41.

9854031425

12 KM

12. Nearest Defence

/Paramilitary Estb.

06 BN SSB/KOJ

03661-218292.

9435546142.

14 KM

13. Road Transport Depot

(State Govt. and private)

Private Bus stand ( Mini

Bus)

967833399 500 M

14. Municipality/Gram

Panchayet

Municipality board,FKM 7002282050 500 M

15. Nearest Airport GUWAHATI AIRPORT -

16. Nearest place for

utilization as Helipad

during emergency

FAKIRAGRAM M.E. SCHOOL

PLAY GROUND

-- 2 KM

17. Organization having

Cranes, Bulldozers etc.

G.Roy Engineering Works

9435026978.

9678778412.

12 KM

18. Establishment having

tents, etc.

JITU DAS

SANU MITRA

8638790869

9435322841

500 M

19. Name of Food supplier/

Hotels

Rupa Hotel 7399787803. 50 M

Joiram Hotel 7002340004. 50 M

153

Name of Station: KOKRAJHAR (KOJ)

Name of District: KOKRAJHAR BTAD (ASSAM). Name of Sub-Division: GOSSAIGAON .

At Km: - 223.62 BSNL/ CUG: 9957552942 Railway: 34766.

Distance from station to main road: 200 M. Total nos. of running Lines -05

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official

& Police Official of State

Govt.

DM/DC/ KOKRAJHAR.

03661-270741/40

9957434343

1 KM

SP/ KOKRAJHAR.

9435100012

Fax-03661-

270863

1.5 KM

2. Police station Kokrajhar.

8811029100.

7086682840

1 KM

3. Fire Brigade Kokrajhar. 03669-270777.

9707717531

02 KM

4. Rural Hospital/Health Unit RNB HOSPITAL. 9435063190 01 KM.

5. Nursing Home MRM MEDICAL HOSPITAL. 9954201632 0.5 KM

OMEGA CLINIC 9957395612. 0.5 KM.

6. Doctors available in the

vicinity

Dr.R. Ramchiari 8399838683 1 KM

Dr. .kalita. 9435026521 1 KM

7. Ambulance service Kokrajhar 102

108

1 KM

8. Blood Bank Kokrajhar 9435557106 1 KM

9. Oxygen service Jorhat Gas Egency 03664-230380 30 KM

10. NGOs Discovery Club, KOJ 9954897742. 1 KM

11. District Disaster Management

Authority

DC/KOJ

03661-270741/40

9957434343

1 KM

12. Nearest Defence /Paramilitary

Estb.

6th BN SSB/KOJ 03661-218292

0943554642

9435278000

13 KM

13. Road Transport Depot (State

Govt. and private)

BOROLAND TRANSPORT.

President Private Taxi

Service/KOJ.

8474056040.

2 KM.

14. Municipality/Gram Panchayet Municipality. KOJ 9678778412 1 KM.

15. Nearest Airport GUWAHATI AIRPORT 0361-2841909

16. Nearest place for utilization

as Helipad during emergency

KOJ foot Ball Ground near KOJ

station

500 M

17. Organization having Cranes,

Bulldozers etc.

Roy Engineering Works

KOJ Municipality Board of KOJ

J.K.Basumatary

9435026978

09678778412

500 M

18. Establishment having tents,

etc.

Gopal Sarkar 8011335591 1 KM.

19. Name of Food supplier/

Hotels

OMSREE 8811975211 1 KM.

SAHARA 7575924575 1 KM.

154

Name of Station : SALAKATI (SLKX)

Name of District: KOKRAJHAR Name of Sub-Division : KOKRAJHAR

Km: 232.72 BSNL/CUG: 7595001319 Rly: 34768.

Distance from station to main road : 230 Mtrs. Total nos. of running Lines -07

SN Facilities Location/Name Telephone No. Distance from

station

1. Senior Administrative official

& Police Official of State Govt.

DC/ KOKRAJHAR.

03661-270741

9435183370

Fax-03661270863

12 Km.

SP/ KOKRAJHAR. 03661-270725(o)

/270759(R)

6026900396

12 Km.

2. Police station Salakati

6026900810

03 Km

3. Fire Brigade NTPC/Salakati 9401247707 3.5 Km.

Kokrajhar. 9859820338 12 Km..

4. Rural Hospital/Health Unit Salakati

Dr. S.Dey.

8133846841 01 km.

5. Nursing Home MRM MEDICAL

HOSPITAL.

9954201632 3.0 KM

OMEGA CLINIC/KOJ 9957395612. 12 Km.

6. Doctors available in the

vicinity

Dr. J.Hoque 9531477790 3 .5 Km.

Dr.A. Salkia. 8761939370 3.5 Km.

7. Ambulance service NTPC 6900179406/07

3.5 Km.

8. Blood Bank Kokrajhar 102.

9435551106

13 Km.

9. Oxygen service Kokrajhar 9435616329 13 Km.

10. NGOs Discovery Club, KOJ 9954897742. 13 KM

11. District Disaster Management

Authority

DC/KOJ

03661-270741

9435183370

Fax-03661270863

13 Km.

12. Nearest Defence /Paramilitary

Estb.

SLKX CRPF 129 BT.

9435278000 3 Km

13. Road Transport Depot (State

Govt. and private)

ASTC/KOJ 8474056040 13 Km

14. Municipality/Gram Panchayat V.C.D.C. 9678254619. 0.5 Km.

15. Nearest Airport GUWAHATI

AIRPORT

0361-2841909 ---

16. Nearest place for utilization

as Helipad during emergency

NTPC/Salakati -- 06 Km.

17. Organization having Cranes,

Bulldozers etc.

Roy Engineering

Works

KOJ Municipality

Board of KOJ

J.K.BASUMATARY

9435026978

9678778412

8761092449

13 KM

18. Establishment having tents,

etc.

Gopal Sarkar 8011335591 13 KM

19. Name of Food supplier/

Hotels

OMSREE 8811975211 13 KM

SAHARA 7575924575 13 KM

155

Name Of Station : BASUGAON (BSGN)

Name of District : CHIRANG. Name of Sub-Division : KAJALGAON.

Km: 239.66 BSNL/ CUG: 08584852946 Rly: 34750.

Distance from station to main road : 400 Mtrs. Total nos. of running Lines -04

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative

official & Police Official of

State Govt.

DC, Chirang,

03664-241992.

12 Km.

SP, Chirang, 03664-243169

12 Km.

2. Police station OC, Basugaon 7578964459 01 Km.

3. Fire Brigade Kajalgaon 03664-242235. 12 Km.

4. Rural Hospital/Health Unit Basugaon HU 702663944 200 mtrs.

5. Nursing Home Lower Assam

Nursing Home,

BNGN

03664-230464 29 Km.

Swagat Nursing

Home,BNGN

03664-224625. 29 Km.

6. Doctors available in the

vicinity

Dr. G . Hajong 7002663941 200 mtrs.

Dr. S.Kalita 9864222109 07 Km.

Dr.N. Hassan 8720906267 200mtrs.

7. Ambulance service Basugaon, PHU 108. 200 mtrs.

8. Blood Bank J.S.B.Civil

Hospital,

Kajolgaon

6900825118 12 Km.

9. Oxygen service J.S.B.Civil

Hospital,

Kajolgaon

9435028506 12 Km.

10. NGOs Disa NGO 9435190688 --

11. District Disaster

Management Authority

DC Chirang 03664-241992 12 Km.

12. Nearest Defence

/Paramilitary Estb.

Chaprakata Army

camp

03664-2305691. 29 KM

13. Road Transport Depot

(State Govt. and private)

---- ------- ---

--- --- ---

14. Municipality/Town

Committee

Basugaon Town

Committee

6001168507. 01 Km.

15. Nearest Airport GUWAHATI

AIRPORT

0361-2341909.

16. Nearest place for utilization

as Helipad during

emergency

Basugaon Govt.

High School

--- 1.8 Km

17. Organization having

Cranes, Bulldozers etc.

Pradip Sharmah

Chapa Guri,

9954803748. 29 KM

18. Establishment having

tents, etc.

Ganesh Nandi 9435214094. 1.5 KM

Chhaya Decorator 7896263600 1.0KM

19. Name of Food supplier/

Hotels.

Bhairabi Hotel,

Basugaon

08135000315 400 mtrs.

Maa Kali

Hotel,Basugaon

09954390922 400 mtrs.

156

Name of Station: DANGTAL (DTX)

Name of District: Chirang Name of Sub-Division: Kajal Gaon

At Km: 247/2-3 BSNL/ CUG: 9957552944 Railway: 34748.

Distance from station to main road: 05 KM. Total nos. of running Lines -04

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DC Chirang 03664-241992 5 KM

2. Police station Dhaligaon 03664-241262. 6 KM

3. Fire Brigade Kajal Gaon

BSGN

03664-242285

03664-228381.

5 KM

4. Rural Hospital/Health

Unit

Kina Bar Gaon Primary

Health Centre

9706020615. 3 KM

5. Nursing Home Lowar Assam Hospital 03664-230464 8 KM

6. Doctors available in the

vicinity

Dr. T.DAS 9957554507 03 KM

Dr. J.L.Nargary (Rly) 9957554509 3 KM

7. Ambulance service BNGN 108 10 KM

8. Blood Bank LA Hospital

Civil hospital

08 KM

9. Oxygen service Jorhat Gas, BSGN 03664-230380 10 KM

10. NGOs Marwari Yuva Mancha,

Basugaon

8011835252 10 KM

11. District Disaster

Management Authority

Chirang Kajalgaon 03664-242316 6 KM

12. Nearest Defence

/Paramilitary Estb.

------------------ ----------------- ----------

13. Road Transport Depot

(State Govt. and private)

ASTC/BSGN - 7 KM

14. Municipality/Gram

Panchayet

VC/DC-DTX - 01 KM

15. Nearest Airport GUWAHATI AIRPORT 200 KM

16. Nearest place for

utilization as Helipad

during emergency

-

--

-----

17. Organization having

Cranes, Bulldozers etc.

Pradip Sharmah,

BNGN

9954803798. 8 KM

18. Establishment having

tents, etc.

Ganesh Nandi 9435214094. 7 KM

19. Name of Food supplier/

Hotels

Om Sai Store,DTX 9435020031 1 KM

157

Name of Station: ALIPURDUAR JN. (APDJ)

Name of District: Alipurduar. Name of Sub-Division: - Alipurduar

At Km: 168/2-3. BSNL/ CUG: 9002052930. Railway: 34734/34732.

Distance from station to main road: 20 METER. Total nos. of running line: 08

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative

official & Police Official of

State Govt.

DM/ ALIPURDUAR. 03564-255062

3 KM

SP/ ALIPURDUAR. 03564-256244. 3 KM

2. Police station ALIPURDUAR.

03564-255100 03 km.

3. Fire Brigade ALIPURDUAR. 03564-255101 03 km.

4. Rural Hospital/Health Unit DRH 102 400 M.

St. Mary nursing home. 03564-

255177

04 km

Maa Seba Sadan. 03564-274145. 4.5 km

6. Doctors available in the

vicinity

Dr. J. Sarkar /M.D. 9002052510. 400 M

Dr. S.PRIYADARSHI 9002052512 400 M

7. Ambulance service Railway Hospital 03564-253591 0.3 km

Civil Hospital 03564-

255938.

5 km

8. Blood Bank Civil Hospital. 03564-274085. 05 km

9. Oxygen service Railway Hospital 03564-253591. 0.3 km

Civil Hospital. 03564-253132 05 km

10. NGOs

Geographical Society 9832507214 2.5 km

11. District Disaster

Management Authority

O.C./ Alipurduar. 03564-

253637/257091

03 km

12. Nearest Defence

/Paramilitary Estb.

BSF, GOPALPUR

BSF RTO,NCB

03582-241022

8131027223

8210124100

19 km

13. Road Transport Depot

(State Govt. and private)

NBSTC/Alipurduar. 03564-255016. 2.1 km

14. Municipality/Gram

Panchayet

Alipuduar Municipalty/

Madhabmore

03564-255580

03 km

15. Nearest Airport Bagdogra 03532698431.

16. Nearest place for

utilization as Helipad

during emergency

Arabinda nagar play gound 03564-255062/

256392.

3.0 km

17. Organization having

Cranes, Bulldozers etc.

Shyamal Bhowmick. 9609728114. 5 KM

18. Establishment having

tents, etc.

Nandadevi Foundation 03564 -253243. 6 km

19. Name of Food supplier/

Hotels

Hotel dfooars Mountain 03564-251491 4.0 KM

Hotel bangabhumi 03564-

259055/66

2.6 KM

158

Name Of Station: RAJA BHATKHOWA (RVK)

Name of District: ALIPURDUAR. Name of Sub-Division: Alipurduar Sadar.

At Km: 157/2-3. BSNL/ CUG: Railway: 33730.

Distance from station to main road: 50 METER. Total nos. of running line: 03

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative

official & Police Official

of State Govt.

DM/ ALIPURDUAR. 03564-255062

8170063474.

15 KM SP/ ALIPURDUAR. 8170060001.

03564-255005.

2. Police station Kalchini out post. 03566-240100.

7001036767.

20 KM

3. Fire Brigade Alipurduar. 03564-255101.

12 KM

Hamiltanganj. 03566-240101. 25 KM

4. Rural Hospital/Health

Unit

--- ---- ----

5. Nursing Home APD Green land

N/Home.

03564-256053

15 KM

St.Marrie N/Home. 03564-255177. 15 KM

6. Doctors available in

the vicinity

Dr.P.P DAS 9609302000 15 KM

Dr. A. SAHA 9433133454 18 KM

Lions Club. 03564-255838. 15 Km

Civil Hospital 03564-253132/

255938.

15 Km

KALCHINI 9609745777

8. Blood Bank APD SADAR HOSPITAL 9433868584. 15 KM

9. Oxygen service APD SADAR HOSPITAL 03564-255102. 16 KM

10. NGOs

Lions Club, APDJ.

RURAL AID,

HALIMTONGANJ.

03564-255936

8509391010.

15 KM

11. District Disaster

Management Authority

O.C./ Alipurduar. 03564-253637/

8945535644.

12 KM

12. Nearest Defence

/Paramilitary Estb.

Air force

Hasimara Army

03566-255401/255402.

03566-255396.

40 KM

36 KM

13. Road Transport Depot

(State Govt. and

private)

NBSTC/APD 03564-255016 12 KM

14. Municipality/Gram

Panchayet

RVK Gram Panchayet. 8016586034. 01 KM

15. Nearest Airport Hasimara Airfoce

Exchange

03566-255260

34 KM

Bagdogra 03532698431

16. Nearest place for

utilization as Helipad

during emergency

RVK campus field.

RAJABHAT TE

FOOTBALL GROUND.

28 BASTY HELIPAD.

-- 700M

17. Organization having

Cranes, Bulldozers

etc.

Laddu Das, HSA

ARMY/HSA

9434368013

03566-259123

30 KM

36 KM

18. Establishment having

tents, etc.

NIL

19. Name of Food

supplier/ Hotels

BHULU DEY/RVK 9733071556

159

NAME OF STATION: KALCHINI (KCF).

Name of District: ALIPURDUAR. Name of Sub-Division: ALIPURDUAR .

At Km: 145/4-5. FCT PHONE : Railway: 33731.

Distance from station to main road: 20 METER Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative official

& Police Official of State

Govt.

DM/ ALIPURDUAR. 03564-255062/ 27 KM

SP/ ALIPURDUAR. 8170060001.

27 KM

2. Police station KALCHINI/O.C. 03566-240100.

7001036767.

01 KM

3. Fire Brigade Hemiltanganj 03566-240101.

03 KM

4. Rural Hospital/Health Unit Dima T.E. Hospital 7908477097 01 Km

Kalchini T.G Hospital 8116131264 01 KM

5. Nursing Home St. Marry N/Home, APD 03564-274659 28 KM

Greenland N/Home, APD 03564-255668. 28 KM

6. Doctors available in the

vicinity

Dr. K.Sarkar 7908477097 01 KM

Dr. S.Majhi 8116131264 01 KM

7. Ambulance service KALCHINI 9609745777 01 KM

8. Blood Bank APD SADAR HOSPITAL 9433868584. 28 KM

9. Oxygen service APD SADAR HOSPITAL 03564-255102. 28 KM

10. NGOs LIONS CLUB,

HAMILTONGANJ.

9932144460. 03 KM

11. District Disaster

Management Authority

O.C./ Alipurduar. 03564-253637

27 KM

12. Nearest Defence

/Paramilitary Estb.

HASIMARA 03566-255060

17 KM

13. Road Transport Depot (State

Govt. and private)

NBSTC, APD 03564-255016 26 KM

14. Municipality/Gram Panchayet KALCHININI

BDO/KALCHINI

9733256372.

03566-240205.

500 M

15. Nearest Airport Bagdogra 03532698431 175 KM

16. Nearest place for utilization

as Helipad during

emergency

1 KM

KALCHINI THANA

GROUND.

17. Organization having Cranes,

Bulldozers etc.

Laddu Das, HSA

ARMY/HSA

9434368013

03566-259123

--

18. Establishment having tents,

etc.

Nandadevi Foundation 03564 -

253243.

--

19. Name of Food supplier/

Hotels

Baba Loknath Hotel -- 400 M

160

NAME OF STATION:- HASIMARA (HSA)

Name of District: Alipurduar. Name of Sub-Division:- Alipurduar.

At Km: 133/4-5. BSNL/ CUG: -9002052923 Railway: 33733.

Distance from station to main road: 100 M. Total nos. of running line:04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official

& Police Official of State

Govt.

DM/ ALIPURDUAR. 03564-255062/

256392.

8170063474.

45 KM

ADM 03564-257411/

255041.

SDO/ ALIPURDUAR. 9434739791.

03564-256391.

SP/ ALIPURDUAR. 8170060001.

03564-255005.

ADDL. SP. 03564-256244.

2. Police station. OC/HASIMARA OUT POST. 03566-255028.

9932041828

01 Km

3. Fire Brigade. Hasimara Fire Station.

Sri Bhaskar Roy, OC/Fire.

03566-240101.

7908729452.

10 KM

4. Rural Hospital/Health Unit LOTHABARI / THC. 9830797316 12 KM

Hasimara Air force hospital 8116603151 03 KM

5. Nursing Home Green Land, APD 03564-255668. 45 KM

6. Doctors available in the

vicinity

Dr. D. C. Bhattacherjee. 9433141287. 02 KM

Dr. S.K.Ekka. 9002052508 3 KM

7. Ambulance service Madarihat. 9733334119. 12 KM

8. Blood Bank APD Sadar Hospital 03564-255102.

9433868584.

45 KM

9. Oxygen service APD SADAR HOSPITAL 03564-255102 45 KM 10.

NGOs

LIONS CLUB, APD 03564-255936 45 KM LIONS CLUB,

HAMILTONGANJ.

RURAL AID/ HAMILTONGANJ.

9932144460.

8509391010.

11. District Disaster

Management Authority

O.C./ Alipurduar. 03564-253637/

257336.

8945535644.

40 KM

12. Nearest Defence

/Paramilitary Estb.

HSA 03566-

255060/255351.

02 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC/APD 03564-255016. 45 KM

14. Municipality/Gram

Panchayet

SATALI GRAM PANCHAYET 9775462922. 10 KM

15. Nearest Airport Bagdogra 03532698431. 150 KM

16. Nearest place for utilization

as Helipad during

emergency

HSA RLY COLONY GROUND NIL 50 KM

17. Organization having Cranes,

Bulldozers etc.

RUBI CRANE SERVICE 9534368013.

9733119013.

0.5 KM

18. Establishment having tents,

etc.

Basak Decorator, Sishubari 9832353342 15 KM

19. Name of Food supplier/

Hotels

Hotel Capital

, Old Hasimara

9434606137 03 KM

161

Name of Station: MADARIHAT (MDT)

Name of District: ALIPURDUAR. Name of Sub-Division: ALIPURDUAR.

At Km: 122/7-8. BSNL/CUG:8584852947 Railway: 33735.

Distance from station to main road: 400 M. Total nos. of running line: 03

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official

& Police Official of State Govt.

DM/ ALIPURDUAR. 03564-255062/

256392.

8170063474.

60 KM

ADM 03564-257411/

255041.

SDO/ ALIPURDUAR. 9434739791.

03564-256391.

SP/ ALIPURDUAR. 8170060001.

03564-255005.

60 KM

ADDL. SP. 03564-256244.

2. Police station O.C./MADARIHAT 03563-262223.

1.5 KM

3. Fire Brigade Falakata

Hasimara Fire Station.

03563-260101

03566-240101.

35 KM

4. Rural Hospital/Health Unit MADARIHAT RURAL HOSPITAL 03563-262247 1.5 KM

5. Nursing Home ----------- ------- ----

6. Doctors available in the

vicinity

Dr.M. Mazumder (At MDT). 6295501437. 1.5 KM

CMP/HSA 9564396843. 11 KM

On duty Medical Officer / MDT

rural hospital

7585841001 1.5 KM

7. Ambulance service MADARIHAT. 9733334119 1.5 KM

8. Blood Bank NIL

9. Oxygen service NIL

10. NGOs

LIONS CLUB-BIRPARA 03563-268786 18 KM

11. District Disaster Management

Authority

O.C./ Alipurduar. 03564-253637/

257336.

60 KM

12. Nearest Defence /Paramilitary

Estb.

HSA 03566-

255060/255351

15 KM

NBSTC, APD 03564-255016

14. Municipality/Gram Panchayet PRADHAN/ MADARIHAT. 9775921619 03 KM

15. Nearest Airport Bagdogra 03532698431. 150 KM

16. Nearest place for utilization

as Helipad during emergency

MADARIHAT FOOTBALL

GROUND.

- 01 KM

17. Organization having Cranes,

Bulldozers etc.

G. Dutta 9434171511

18. Establishment having tents,

etc.

Basak Decorator, Sishubari 9832353342

19. Name of Food supplier/

Hotels

ANNAPURNA HOTEL -- 200 M

162

NAME OF STATION : MUJNAI (MJE)

Name of District : Alipurduar Name of Sub-Division :Alipurduar

KM :114/1-2. CUG NO : 7595001335. Rly : 33735.

Distance from station to main road: - 04 Km Total nos. of running line: 03

Sl.

Facilities

Location/Name

Telephone No.

Distance

from

station

01. Senior Administrative official & Police

official of State Govt.

DM/ ALIPURDUAR. 03564-255062/

256392.

8170063474.

60 Km

ADM 03564-257411/

255041.

SDO/ ALIPURDUAR. 9434739791.

03564-256391.

SP/ ALIPURDUAR. 8170060001. 60 Km

ADDL. SP 03564-256244.

02. Police Station Madarihat 03563-262223. 09 Km

Birpara P.S 03563-266053. 06 Km

03. Fire Brigade Falakata.

03563-260101.

8584027349.

20 Km

Hasimara Fire Station.

Sri Bhaskar Roy, OC/Fire.

03566-240101.

7908729452.

29 Km

04. Rural Hospital/Health Unit

Madarihat Health Unit 03563-262247. 09 Km

Prfadhan para Health Sub

centre

9593701857 500 mts.

05. Nursing Home Doors Nursing Home 834899273.

Jeevan Raksha 9749382999.

Basak Medical 9434145488. 07 Km

Kanchan Medical 03563-267233 07 KM

Annesa Medical 8145750252

03563-268974

07 KM

06. Doctors available in the vicinity Dr. Bidyut Ghosh

Dr. D.K.sarkar

Dr. A.Dey

8250044926

9474859016

9434199116

07 KM

07. Ambulance service Madarihat 9733334119 09 Km

08. Blood Bank Sadar Hospital Alipurduar 03564-255102 60 Km

09. Oxygen Service Sadar Hospital Alipurduar 03564-255102 60 Km

10. NGO‟s Lions Club-Birpara 03563-268786 07 Km

11. District Disaster Management

Authority

O.C./ Alipurduar. 03564-253637/

257336.

8945535644.

60 Km

12. Nearest Defence/Paramilitary Estb. BinnaguriArmy Camp 03563-259753 22 Km

13. Road Transport Depot (State Govt. &

private)

State Transport-Birpara 9434121044. 07 Km

NBSTC, APD 03564-255016 60 Km

14. Municipality/Grampian Panchayat Pradian, RangaliBajna GP 9679887904 05 Km

15. Nearest Airport Bagdogra 03532698431 120 Km

16. Nearest place for utilisation as

Helipad during emergency

Sishubari High School

Ground

---- 02 Km

17. Organisation having Cranes,

Bulldozers etc.

G. Dutta 9434171511. 07 Km

Munna B/down, Birpara 9734057412. 07 Km

18. Establishment having tents etc. Basak Decorator, Sishubari 9832353342. 02 Km

19. Name of Food supplier/Hotels** Babli Hotel, 8670723663. 02 Km

Diya Hotel, NH-31,

Sishubari

9734131633. 04 Km

163

Name of Station: DALGAON (DLO)

Name of District: Alipurduar Name of Sub-Division: Alipurduar.

At Km: 108/7-8 BSNL/ CUG: 9002052920. Railway: 33736.

Distance from station to main road: 1 KM Total nos. of running line: 04

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official

& Police Official of State Govt.

DM/ ALIPURDUAR. 03564-255062/

256392.

8170063474.

60 KM

ADM 03564-257411/

255041.

SDO/ ALIPURDUAR. 9434739791

03564-256391

SP/ ALIPURDUAR. 8170060001.

03564-255005.

ADDL. SP 03564-256244.

2. Police station Birpara/O.C. 03563-266053.

8170047558.

500 M

3. Fire Brigade Falakata.

03563-260101.

8584027349.

28 KM

Hasimara Fire Station.

Sri Bhaskar Roy, OC/Fire.

03566-240101.

7908729452.

28km

4. Rural Hospital/Health Unit Civil Hospital, Birpara 03563-266065. 1 KM

Jeevan Suraksha 9749382999 1 KM

Basak Medical,Birpara,DLO 9434145488 1 KM

6. Doctors available in the

vicinity

Dr.D.K.Sarkar 9474859016 1 KM

Dr. A.De 9434199116 1 KM

Dr. B.Ghosh 9153446470 1 KM

7. Ambulance service Lions Club, Birpara 03563-268786 500 M

8. Blood Bank Sadar Hospital, APD 03564-255102 60 KM

9. Oxygen service Sadar Hospital, APD 03564-255102 60 KM

10. NGOs Lions Club, Birpara 03563-268786 500 M

BIRPARA WELFARE ORG. 9832515736.

11. District Disaster Management

Authority

O.C./ Alipurduar. 03564-253637/

257336.

8945535644.

60 KM

12. Nearest Defence /Paramilitary

Estb.

Binnaguri 03563-259753 10 KM

13. Road Transport Depot (State

Govt. and private)

State 9434121044 1 KM

14. Municipality/Gram Panchayet Birpara 8972435118 1 KM

15. Nearest Airport Bagdogra 03532698431. 113 KM

16. Nearest place for utilization

as Helipad during emergency

Sarkas Maidan -- 1 Km

17. Organization having Cranes,

Bulldozers etc.

G. Dutta 9434171511 10 KM

18. Establishment having tents,

etc.

Sankar Tent House 9733442002 100 M

19. Name of Food supplier/

Hotels

Tripna Hotel 9332184100 500 M

Khusbu Hotel 9434354519 500 M

Raj Hotel 9933324999 500 M

164

Name of Station: BINNAGURI (BNV).

Name of District: Jalpaiguri Name of Sub-Division: Jalpaiguri.

At Km: 99/7-8 BSNL/ CUG: 9002052934 Railway: 33737.

Distance from station to main road: 01 KM. Total nos. of running line: 03

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/JAL 03561-

230127/228071.

50 KM

ADM/JAL 03561-230701.

SP/JAL 03561-230492. 50 KM

2. Police station BANARHAT. 03563-252063. 7 KM

3. Fire Brigade DHUPGURI 03563-250001. 20 KM

4. Rural Hospital/Health Unit DALGAON 03563-266065. 10 KM

ARMY HOSPITAL/BNV 03563-259145. 03 KM

BNV/TE/HOSPITAL 03563-259737. 02 KM

5. Nursing Home Dooars N/Home 8348992723. 10 KM

Jeevan Raksha. 9749382999. 10 KM

6. Doctors available in the

vicinity

Dr.S. Sarkar 7063609207 02 KM

Dr. S. K. Saha 9733190232 02 KM

Dr.D. Karmakar 9593256486. 02 KM

7. Ambulance service Lions Club Birpara 03563-268786. 10 KM

8. Blood Bank Sadar Hospital ,APD 06564-255102. 70 KM

9. Oxygen service Army Hospital/BNV 03563-259145. 03 KM

10. NGOs

MIEDSWS (Marka institute

educational development &

science welfare society.)

9734977094. 01 KM

11. District Disaster

Management Authority

DM 03561-230127/

228071.

50 KM

12. Nearest Defence

/Paramilitary Estb.

Binnaguri 03563-259753. 03 KM

13. Road Transport Depot

(State Govt. and private)

STATE 9434121044. 10 KM

14. Municipality/Gram

Panchayet

Binnaguri. 03563-259174. 01 KM

15. Nearest Airport Bagdogra 03532698431. 110 KM

16. Nearest place for utilization

as Helipad during

emergency

ARMY BNV 03563-259753 01 KM

17. Organization having Cranes,

Bulldozers etc.

G. Dutta, Birpara. 9434171511 10 KM

18. Establishment having tents,

etc.

Sankar Tent House 9733442002 10 KM

19. Name of Food supplier/

Hotels

Haven Hotel 9434498298 02 KM

Suman Hotel 9593766420. 1 KM

165

Name of Station: BANARHAT (BNQ)

Name of District: JALPAIGURI. Name of Sub-Division:

At Km: 92/7-8. BSNL/ CUG: 8584852945 Railway: 33738.

Distance from station to main road: 1.5 KM. Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/JAL 03561-230127. 48 KM

SP/JAL 03561-230492 48 KM

2. Police station BANARHAT. 03563-252063.

9434120604(IC)

02 KM

3. Fire Brigade Dhupguri. 03563-250001.

30 KM

4. Rural Hospital/Health Unit PHC/BANARHAT. 9434351957. 2KM

5. Nursing Home DOOARS N.HOME 8348992723 15 KM

6. Doctors available in the

vicinity

Dr. C. Raksit. 9434351957. 2 KM

Dr. N.K.DAS 9434496064 1.5 KM

Dr. N. BAISHYA. 9475140709. 2 KM

Dr. A.K.MAITI 03563-252811 1.5 KM

7. Ambulance service Mr.P. Ekka. 9733133979. 1 KM

Mr. Rohit 9647535876 1 KM

8. Blood Bank Sadar Hospital ,JAL 06561-20047 60 KM

9. Oxygen service MAL Hospital 03562-256087 40 KM

10. NGOs

MIEDSWS (Marka institute

educational development &

science welfare society.)

9734977094. 07 KM

11. District Disaster

Management Authority

Jalpaiguri

03561-230780

60 KM

12. Nearest Defence

/Paramilitary Estb.

BINNAGURI ARMY 03563-259146 07 KM

13. Road Transport Depot

(State Govt. and private)

STATE 9434121044. 16 KM

------- -------- ----

14. Municipality/Gram

Panchayet

Banarhat 6297290344 01 KM

15. Nearest Airport Bagdogra 03532698431. 115 KM

16. Nearest place for utilization

as Helipad during

emergency

BINNAGURI ARMY 03563-259146 07 KM

17. Organization having

Cranes, Bulldozers etc.

RAJESH AGARWAL 9635380945 08 KM

18. Establishment having

tents, etc.

DIPYENDU DEY TENT

HOUSE

9733327623 01KM

19. Name of Food supplier/

Hotels

SUDHAM PALLY RESORT 9434809734 06 KM

166

NAME OF STATION : CARRON (CRX)

Name of District : JALPAIGURI Name of Sub-Division : MAL.

Km: 81/0-1 BSNL/ CUG: 7595001339. Rly: 33739.

Distance from station to main road : 1.5 Km. Total nos. of running line:03

SN Facilities Location/Name Telephone No. Distance

from station

1. Senior Administrative

official & Police Official of

State Govt.

DM, Jalpaiguri 03561-230127. 46 KM

SP, Jalpaiguri 03561-231492. 46 KM

2. Police station Nagrakata 03565-272002. 07 Km.

3. Fire Brigade Mal Fire Station 03562-255080. 26 Km.

4. Rural Hospital/Health Unit Looksan 9775923565 01 Km.

5. Nursing Home MEDICARE

N.HOME

9775787770 27 Km.

6. Doctors available in the

vicinity Dr. S.K.Sinha

Dr. A.Mandal

Dr. N.N.Boishya

9434162689

9874269678

9475140709

06 KM

08 KM

12 KM

7. Ambulance service Rakesh/Banarhat 9734172552 12 Km.

8. Blood Bank JALPAIGURI

SADAR HOSPITAL

03561-220047 -

9. Oxygen service Mal Sub-Hospital 035622-56087 27 KM

10. NGOs

Duars Express

Mail

09609095135 -

11. District Disaster

Management Authority

Jalpaiguri

03561-230780

46 KM

12. Nearest Defence

/Paramilitary Estb.

BINNAGURI

ARMY

03563-259146 25 KM

13. Road Transport Depot

(State Govt. and private)

Malbazar 03562-255216. 27 KM

14. Municipality/Gram

Panchayat

Looksan. 09678254619. 0.5 Km.

15. Nearest Airport Bagdogra 0353-2698431. 99 KM

16. Nearest place for utilization

as Helipad during

emergency

BINNAGURI

ARMY

03563-259146 25 KM

17. Organization having

Cranes, Bulldozers etc.

Rajesh Agarwal 9635380945 4KM

18. Establishment having

tents, etc.

Sirdharta Tent

House

9547861492

4 KM

Sudham Dally

resort

9434809734 08 KM

167

Name of Station: NAGRAKATA (NKB)

Name of District: JALAPIGURI Name of Sub-Division: MAL

At Km: 75/7-8 BSNL/ CUG: 7595001340 Railway: 33740

Distance from station to main road: 02 KM Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, Jalpaiguri. 03561-230127. -

SP, Jalpaiguri. 03561-231492. -

2. Police station NAGRAKATA 03565-272002. 01 KM

3. Fire Brigade MALBAZAR 03562-255080.

8584027271.

22 KM

4. Rural Hospital/Health Unit SULKHAPARA RURAL

HOSPITAL

03565272060. 03 KM

5. Nursing Home TULIP N/HOME CLD 03562260575. 15 KM

6. Doctors available in the

vicinity

Dr.S.K.SINHA 9434162689. 500 M

Dr.A.MONDAL 9874269678. 03KM

7. Ambulance service Nagrakata. 9932746758. 03 KM

8. Blood Bank JALPAIGURI SADAR

HOSPITAL

03561220047 75 KM

9. Oxygen service MAL SUB HOSPITAL 03562256087 22 KM

10. NGOs

NAGRAKATA HEALTH

SOCIETY

9434600031. 1.5 KM

11. District Disaster

Management Authority

Jalpaiguri

03561-230780

75 KM

12. Nearest Defence

/Paramilitary Estb.

SSB/JITI/COB

BORDER /NKB

-- 07 KM

13. Road Transport Depot

(State Govt. and private)

MALBAZAR 03562255216 22 KM

14. Municipality/Gram

Panchayet

SULKHAPARA 9832661543.

100 M

15. Nearest Airport Bagdogra 03532698431 94 KM

16. Nearest place for

utilization as Helipad

during emergency

EUROPIAN CLUB GROUND -- 600 M

17. Organization having

Cranes, Bulldozers etc.

Rajesh Agarwal 9635380945 01 KM

18. Establishment having

tents, etc.

Sirdharta Tent House 9547861492 200 M

19. Name of Food supplier/

Hotels

River view resort jaldhaka 94333150742 04 km

168

Name of Station: CHALSA (CLD)

Name of District: JALPAIGURI Name of Sub-Division: MAL.

At Km: 62/6-7 BSNL/ CUG: 7595001341 Railway: 33741.

Distance from station to main road: 100 M. Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative official &

Police Official of State Govt.

DM, Jalpaiguri 03561-230127.

SP, Jalpaiguri 03561-231492.

BDO, METELLI BLOCK 03562-260281 2 KM

SDPO, MAL SUB DIVISION 9531627300. 2 KM

2. Police station. METELLI. 03562-242201. 7 KM

3. Fire Brigade. MALBAZAR 03562-255080. 7 KM

Mal Sub divisional Hospital. 03562-256087. 08 KM

Good rick tea garden

Hospital.

9434010518. 01 KM

5. Nursing Home. TULIP N/HOME, CHALSA 9775577667. 2 KM

MEDICARE NURSING

HOME, MAL

9775787770 8 KM

6. Doctors available in the

vicinity

Dr. Soumen Dutta 98320642694 1 KM

Dr.OM PRASAD. 9434010518. 1 KM

Dr. Rakesh Pal 9832360810. 8 KM

7. Ambulance service Akbar Ali. 9126036004. 1 KM

Sri Rajbhar 9735043656.

8. Blood Bank JALPAIGURI SADAR

HOSPITAL

03561-220047. 60 KM

9. Oxygen service MAL SUPER SPECIALITY

SUB HOSPITAL.

03562-256087. 8 KM

10. NGOs

Lions club -- 8 KM

11. District Disaster Management

Authority

DM/JAL 03561230127 65

12. Nearest Defence /Paramilitary

Estb.

SSB, CLD - 04 KM

13. Road Transport Depot (State

Govt. and private)

MAL 03562-255216 08 KM

14. Municipality/Gram Panchayet METELI BATABARI 03562-260227 2 KM

15. Nearest Airport Bagdogra 03532698431 80 KM

16. Nearest place for utilization as

Helipad during emergency

Chalsa Gayanath Bidyapith - 1.5 KM

17. Organization having Cranes,

Bulldozers etc.

MAL MUNICIPALITY 03562-257452

03562-255301

8 KM

18. Establishment having tents,

etc.

- - -

19. Name of Food supplier/ Hotels Sinclair Retreat Dooars,

Chalsa.

03562-260282 3 KM

Jaldhaka tourist lodge 9635534302 02 KM

Dooars Hotel 9002672177 03 KM

169

Name of Station: NEW MAL JN. (NMZ)

Name of District: JALPAIGURI Name of Sub-Division: MAL

At Km: 54/8-9 BSNL/ CUG: 9002052935/7595001342 Railway: 33742/32770

Distance from station to main road: 500 M Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, Jalpaiguri 03561-230127. 60 KM.

SP, Jalpaiguri 03561-231492. 60 KM.

2. Police station MALBAZAR 03562-255002. 02 KM

3. Fire Brigade MALBAZAR 03562-255080. 3 KM

4. Rural Hospital/Health Unit MALBAZAR SUB HOSPITAL 03562-256087. 02 KM

5. Nursing Home MEDICARE 03562-255505.

/15.

03 KM

6. Doctors available in the

vicinity

Dr. A. SARKAR (MAL). 9434809028. 03 KM

Dr.T.K.CHAKRABORTY 03562-255128. 2.5 KM

Dr.R. PAL 9831463835 2.5 KM

7. Ambulance service SATKAR SOMITY

9474626181. 03 KM

9434192160

9434600655

03 KM

8. Blood Bank. JAL HOSPITAL. 03561-220047. 60 KM

9. Oxygen service SATKAR SOMITY 9832029515. 03 KM

10. NGOs

LIONS CLUB. MAL 8001200233.

9434600922.

03 KM

11. District Disaster

Management Authority

Jalpaiguri

9073936732. 60 KM

12. Nearest Defence

/Paramilitary Estb.

SSB control room 9775442746. 09 KM

13. Road Transport Depot

(State Govt. and private)

MAL 03562-255216. 02 KM

14. Municipality/Gram

Panchayet

MAL 03562-

255731/284.

05 KM

15. Nearest Airport Bagdogra 03532698431 90 KM

16. Nearest place for

utilization as Helipad

during emergency

COLLAGE GROUND

MALBAJAR

NIL 07 KM

17. Organization having

Cranes, Bulldozers etc.

MAL MUNICIPALITY 03562-

255731/255284

5 KM

18. Establishment having

tents, etc.

MODEL DECORATORS, MAL 9434118111. 04 KM

19. Name of Food supplier/

Hotels

HOTEL KOSTURI 03562-255715. 2 KM

MAL TURISH LODGE 03562-255183. 2 KM

170

Name of Station: DAMDIM (DDM)

Name of District: JALPAIGURI Name of Sub-Division: MAL

At Km: 49/0 . BSNL/ CUG: 7595001343. Railway: 33743

Distance from station to main road: 02 KM Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, Jalpaiguri 03561-230127. 64 KM

SP, Jalpaiguri 03561-231492. 64 KM

2. Police station MALBAZAR 03562-255002 08 KM

3. Fire Brigade MALBAZAR 03562-255080. 09 KM

4. Rural Hospital/Health Unit MAL, ODB 03562-256087. 08 KM

5. Nursing Home MEDICARE 03562-255505 08 KM

6. Doctors available in the

vicinity

HU/MAL RLY HOSPITAL

Odla Bari Hospital

9002052503

9434118146

08 KM

07 KM

7. Ambulance service ---- 03562255148 9KM

8. Blood Bank JAL HOSPITAL. 03561-220047. 35 KM

9. Oxygen service SATKAR SOMITY 9832029515. 08 KM

10. NGOs LIONS CLUB MAL 03562-255104 08 KM

11. District Disaster

Management Authority

Jalpaiguri 9073936732. 75 KM

12. Nearest Defence

/Paramilitary Estb.

SSB/CLD 9434756342 20 KM

13. Road Transport Depot

(State Govt. and private)

MAL 03562-235216 08 KM

14. Municipality/Gram

Panchayet

DAM DIM 03562-221342. 01 KM

15. Nearest Airport Bagdogra 03532698431 129 KM

16. Nearest place for

utilization as Helipad

during emergency

NIL NIL NIL

17. Organization having

Cranes, Bulldozers etc.

MAL MUNICIPALITY 03562-257452

03562-255301

08 KM

18. Establishment having

tents, etc.

MODEL DECORATORS, MAL 9434118111 08 KM

19. Name of Food supplier/

Hotels

HOTEL KOSTURI 03562-285125 08 KM

MAL TOURIST LODGE 03562-255283 08 KM

HOTEL APSARA 03562-255137 08 KM

171

Name of Station: BAGRAKOT (BRQ)

Name of District: JALPAIGURI Name of Sub-Division: MAL BAZAR

At Km: 40/0 BSNL/ CUG: 7595001345 Railways: 33745

Distance from station to main road: 200 M Total nos. of running line:03

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/DC Jalpaiguri 03561-230127 50 KM

SP, Jalpaiguri 03561-230492. 50 KM

2. Police station MALBAZAR 03562-255002. 15 KM

3. Fire Brigade MALBAZAR 03562-255080. 15 KM

4. Rural Hospital/Health Unit primary health service 9434118146 05 KM

5. Nursing Home Malbazar Medical Nursing

home

03562-285805. 15 KM

6. Doctors available in the

vicinity

Dr. B.S .Tribedi 9831086389

9083530572

2 KM

Dr. Sanjay Sarkar 7076923981 7 KM

7. Ambulance service Malbazar 9434430725 15 KM

8. Blood Bank Jalpaiguri Sadar Hospital 03561-225047 50 KM

9. Oxygen service Satkar samiti Malbazar 9475218365

9832029515

15 KM

10. NGOs

Susil Maghi, Bagrakot 993214177 3 KM.

11. District Disaster

Management Authority

Jalpaiguri

9073936732. 50 KM

12. Nearest Defence

/Paramilitary Estb.

BAGRAKOT,ARMY CAMP -- 5 KM.

13. Road Transport Depot

(State Govt. and private)

MAL 03562-221344 15 KM

14. Municipality/Gram

Panchayet

Bagrakot Panchayat 9547229070 2 KM

15. Nearest Airport Bagdogra 03532698431 55 KM

16. Nearest place for

utilization as Helipad

during emergency

ARMY BRIGADE,BAGRAKOT -- 5 KM

17. Organization having

Cranes, Bulldozers etc.

Municipality/MAL 03562-

257452/255301

15 KM

18. Establishment having

tents, etc.

Bagrakot S. Tops Tents 9733345941 4 KM

19. Name of Food supplier/

Hotels

Santosh Hotel 7063080985

200 M

172

Name of Station: SIVOK (SVQ)

Name of District: Darjeeling. Name of Sub-Division:- Kurseong.

At Km: 27/6-7. BSNL/ CUG: 9110101564.

Distance from station to main road: 200 Mt. Total nos. of running line:03

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/DC Darjeeling 0354-

2254233/2256201

63 KM

SP, Darjeeling. 035422-54270

63 KM

2. Police post/Sevok Sevok Police Station.

0354-2330222

9836483558

500 M

3. Fire Brigade Siliguri 0353-2502222.

2501867. 23 KM

4. Rural Hospital/Health Unit N.B.M.C.H, Siliguri. 0353-2585113 27 KM

5. Nursing Home Anandalok Hospital 0353-2540980

18 KM

6. Doctors available in the

vicinity

A.K.Sasmal 9434006668 18 KM

A. Chakraborty 9832012003 18 KM

7. Ambulance service Tunna,Siliguri. 9635183782

9749305604

20 KM

8. Blood Bank Rotary Blood Bank, Siliguri 9933003240 19 KM

9. Oxygen service Himadri Agency, siliguri 9152829043 22 KM

10. NGOs

H.S.N Helping hands

Siliguri

8537031038

9832379864

22 KM

11. District Disaster

Management Authority

DM Darjiling,

BDO Karseong

0354-2255749

0354-2346487

63KM

45 KM

12. Nearest Defence

/Paramilitary Estb.

BSF Camp, Salugara 0353-2590732

07 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC, Siliguri 0353-

2514920/2512973

19 KM

14. Municipality/Gram

Panchayet

Sittongg-3 7479222733

9733127150

15 KM

15. Nearest Airport Bagdogra 0353-2698431

.

32 KM

16. Nearest place for

utilization as Helipad

during emergency

Bagdogra 0353-2698431

.

32 KM

17. Organization having

Cranes, Bulldozers etc.

Poddar Enterprises 9832062045 20 KM

18. Establishment having

tents, etc.

Shib Decorators, Salugara 7557873310

7602692496

14 KM

19. Name of Food supplier/

Hotels** Goutam Hotel, Sevok 7407980882

6294399335

700 M

173

NAME OF STATION : GULMA (GLMA)

Name of District : DARJEELING. Name of Sub-Division :- Siliguri.

Km: 16/3-4. BSNL/ CUG: 9002052929.

Distance from station to main road: 02 Km. Total nos. of running line:03

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative official

& Police Official of State Govt.

SDO/Siliguri 0353-2130800/2529021 09 KM

DM/DC Darjeeling 0354-

2254233/2256182(R)

09 KM

SP, Darjeeling 0353-2662259 09 KM

PC/Siliguri 0353-2511210 09 KM

2. Police station Pradhannagar. 0353-2510046. 09 Km.

3. Fire Brigade Siliguri 0353-2502222.

2501867.

13 Km.

4. Rural Hospital/Health Unit Mohargaon Tea state -- 2 KM.

5. Nursing Home Global Nursing Home 9932807243 05 Km.

Chennai Nursing Home 7098480522 05 Km.

6. Doctors available in the

vicinity

Dr. P.K.Maitra 9547279647 07 Km.

Dr. S.Maliik 9832094779 06 KM

Dr.Ritesh Agrawal 9933568686 06 KM

7. Ambulance service Falcon emergency Air

Ambulance service

7378088573 12 Km.

8. Blood Bank Rotary Blood Bank,

Pradhannagar

0353-2513240 09 Km.

9. Oxygen service Siliguri Welfare

Oganisation

0353-2535959 12 Km.

10. NGOs

Seva Kendra

Pradhannagar

0353-2518154 09 Km.

11. District Disaster Management

Authority

National Emergency

Helpline, Siliguri

112 07 Km.

12. Nearest Defence /Paramilitary

Estb.

Sukhna Military Camp 0353-2573230

0353-2573725

04 Km.

13. Road Transport Depot (State

Govt. and private)

Tenzing Norgey Bus

Terminus

0353-2554920 04 Km.

PC Mittal Bus Terminus 0353-250554 04 Km. 14. Municipality/Gram Panchayat Kolaibari Gram Panchayat --- 02 Km.

15. Nearest Airport Bagdogra Airport 0353-2698085. 23 Km.

16. Nearest place for utilization

as Helipad during emergency

Primary School ground -- 01 Km.

17. Organization having Cranes,

Bulldozers etc.

Mangla Crane Service,

Siliguri

0353-2536657. 06 Km.

18. Establishment having tents,

etc.

Unique Decorator, Siliguri 0353-2433702.

0353-2538283.

10 Km.

19. Name of Food supplier/

Hotels**

Pandey Hotel -

02 KM

174

Name of Station: DEWANHAT (DWT)

Name of District: COOCH BEHAR. Name of Sub-Division:- Coochbehar.

At Km: 37/1-2. BSNL/ CUG: 7595001344/7595001344. Railway:- 33725.

Total nos. of running line:02 Total nos. of running line:02

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, COOCHBEHAR

03582-227101. 12 KM

SP 03582-227755. --

2. Police station Kotwali. 03582-228100. 12 KM

3. Fire Brigade COOCHBEHAR. 03582-228101.

4. Rural Hospital/Health Unit Dewanhat Primary Block

Health Centre.

03582-252343. 400 Mt.

5. Nursing Home ---------

-------

------

6. Doctors available in the

vicinity

Dr. A.Benerjee. 9007993729. 400 M.

Dr.P. Poddar. 9903235057.

7. Ambulance service St. John RED CROSS COB 03582-227742. 12 KM

8. Blood Bank COOCHBEHAR. 03582-231049. 12 KM

9. Oxygen service MJN Hospital, 03582-228102. 12 KM

10. NGOs

----- ------ --

11. District Disaster

Management Authority

COOCHBEHAR. 03582-222656. 12 KM

12. Nearest Defence

/Paramilitary Estb.

-- --- --

13. Road Transport Depot

(State Govt. and private)

NBSTC, Coochbehar.

NBSTC, Dinhata.

03581-255159. 12 KM

14. Municipality/Gram

Panchayet

Dewanhat Gram Panchayet 03582-252225. 1 KM

15. Nearest Airport COB/NILKUTHI 03582-222518. 13 KM

16. Nearest place for

utilization as Helipad

during emergency

--- -- --

17. Organization having

Cranes, Bulldozers etc.

--- ---- --

18. Establishment having

tents, etc.

---- ----- --

19. Name of Food supplier/

Hotels

Baishaki Hotel 9933989077. 400 Mt.

175

Name of Station: DINHATA (DHH)

Name of District: COOCHBEHAR Name of Sub-Division: Dinhata.

At Km: 49.9 BSNL/ CUG: 9002052906. Railway: 33727.

Distance from station to main road: 1.5 KM . Total nos. of running line:02

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, COOCHBEHAR

03582-

227101/

227201.

26 KM

SP, COOCHBEHAR 03582-227755

227643

2. Police station DINHATA. 03581-255004. 2.5 KM

3. Fire Brigade DINHATA. 03581-255115. 03 KM

4. Rural Hospital/Health Unit DINHATA HOSPITAL. 03581-256002. 2.5 KM

5. Nursing Home Astha Seva Sadan,

Dinhata Nursing Home

03581-255888.

03581-255429

1.5 KM

6. Doctors available in the

vicinity

Astha Seva Sadan,

Dinhata Nursing Home

03581-255888.

03581-255429

2 KM

7. Ambulance service Nischay Jan Ambulance

Service Seva

08016421636 1.5 KM

8. Blood Bank MJN Hospital, 03582 -222243

228779

26 KM.

9. Oxygen service MJN Hospital, 03582 -222243 -26 KM. 10. NGOs

Boys Recreation Club 03581-256855

9474429137

-1 KM.

11. District Disaster

Management Authority

OC/DM/COB 03582-227114. 26 KM.

12. Nearest Defence

/Paramilitary Estb.

BSF/RTO 9735260163.

9932394998.

---

13. Road Transport Depot

(State Govt. and private)

NBSTC, Dinhata 03581-255159 7 KM. BUS OWNER‟S SAMITY 03581-222240. 7 KM

14. Municipality/Gram

Panchayet

Dinhata Municipality 03581-255103 3 KM.

15. Nearest Airport COB/NILKUTHI 03582-222518 -26 KM 16. Nearest place for

utilization as Helipad

during emergency

COB Airport. -- 26 KM

17. Organization having

Cranes, Bulldozers etc.

Silong Crane Service 9878281519/

9855654015

26 KM

18. Establishment having

tents, etc.

J.P.Decorator NCB 9547763648. 26 KM

19. Name of Food supplier/

Hotels

Hotel Royal Palace,

COOCHBEHAR

03582-222210. 26 KM

176

Name of Station: Bamanhat (BXT)

Name of District: Cooch Behar Name of Sub-Division: Dinhata

At Km: 72/3-4 BSNL/ CUG: 03581-253253. Railway: 33724.

Distance from station to main road: 150 M. Total nos. of running line:05

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM

03582-227101. 42 KM

SP 03582-227755. 42 KM

2. Police station Sahabganj PS

Dinhata PS

9083272932

03581-255004.

06 KM

25 KM

3. Fire Brigade Dinhata. 03581-255115. 25 KM

4. Rural Hospital/Health Unit Bamanhat Primary Health

Centre.

9434056452. 1 KM

5. Nursing Home NIL NIL NIL

6. Doctors available in the

vicinity

Dr.K. C. Roy 9434056452 1 KM

Dr. M. Das 8116641321. 1 KM

Dr. Niraj Hussein 7872865069 1 KM

7. Ambulance service St. John Redcross, COB 03582-227742.

03582-224546.

45 KM

8. Blood Bank -------

9. Oxygen service ---------

10. NGOs -------

11. District Disaster

Management Authority

Cooch Behar 03582-222565 42 KM

12. Nearest Defence

/Paramilitary Estb.

BSF, Choudhury565. 9434756402. 05 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC, Dinhata Depot 03581-255159. 30 KM

14. Municipality/Gram

Panchayet

Bamanhat 1 No. gram

Panchayet

03581-253238. 200 M

15. Nearest Airport Cooch Behar 03582-227679

222859

40 KM

16. Nearest place for

utilization as Helipad

during emergency

-- -- -------

17. Organization having

Cranes, Bulldozers etc.

-------- -------- -------

18. Establishment having

tents, etc.

------- -----

19. Name of Food supplier/

Hotels

Ma Tara Hotel. 20 M

177

Name of Station: MARDANGA (MRDG)

Name of District: COOCHBEHAR Name of Sub-Division: TUFANGANJ

At Km: 14/0 BSNL/ CUG: 8584852942/7595001328. Railway: 33759.

Distance from station to main road: 02 KM. Total nos. of running line:02

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM,/DC COOCHBEHAR

9434027101

15 KM

SP, COOCHBEHAR

9083272900.

2. Police station Tufanganj. 100,

03582-227755

14 KM

3. Fire Brigade Tufanganj. 03582-244203. 14 KM

4. Rural Hospital/Health Unit MARUGANJ 7596871232. 02 KM

5. Nursing Home Shuvam N/HOME 9832213186 15 KM

P.K.saha 03582-228668 17 KM

6. Doctors available in the

vicinity

Dr.B.L.Bala 9433873467 15 KM

Dr. S.R.Saha 9002543113 15 KM

9002052506 11KM

7. Ambulance service Sri. B.C.BARMAN (TFGN)

ST. JOHN COB

7547936700

03582-222742

15KM

16 KM

8. Blood Bank COB Medical college. 120,

03582-222243

15 KM

9. Oxygen service COB 120,

03582-222243

15 KM

10. NGOs

MARUGANG,

TUFANGANJ

9382378005

9434443402

02 KM

14 KM

11. District Disaster

Management Authority

DM COB 9434027101 15 KM

12. Nearest Defence

/Paramilitary Estb.

BSF CAMP TALLIGURI 8509127668 04 KM

13. Road Transport Depot

(State Govt. and private)

TUFANGANJ 03582-244416 14 KM

14. Municipality/Gram

Panchayet

Maradanga 9679417243

8918246004

02 KM

15. Nearest Airport COOCH BEHAR 03582-

227679/222859

15 KM

16. Nearest place for

utilization as Helipad

during emergency

COB 15 KM

17. Organization having

Cranes, Bulldozers etc.

COB 03582-22755 15 KM

18. Establishment having

tents, etc.

MARUGANG,

COB

9734078045

227101,227101

02 KM.

15 KM

19. Name of Food supplier/

Hotels

MARUGANG,

TUFANGANJ

8670532335

02 KM

14 KM

178

Name of Station: TUFANGANJ (TFGN)

Name of District: COOCHBEHAR Name of Sub-Division: TUFANGANJ

At Km: 113.99 BSNL/ CUG: 8584852941/7595001327 Railway: 33760

Distance from station to main road: 01 KM Total nos. of running line: 03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/DC COOCHBEHAR

03582-227101/

227201.

25 KM

SP/COB 03582-

227755/227643

2. Police station OC/TFGN 03582-244230. 02 KM

3. Fire Brigade Tufanganj. 03582-244203. 02 KM

4. Rural Hospital/Health Unit Tufanganj. 03582-244242. 1.5 KM

5. Nursing Home PURBASA 9434036725 02 KM

6. Doctors available in the

vicinity

Dr.S.R.Mistry, Tufanganj

Hospital

94343383325

9734086981

--

7. Ambulance service Sri.B.C.Barman Tufanganj 7547936700 1.5 KM

8. Blood Bank MJN HOSPITAL 25 KM

9. Oxygen service COB NIL 25 KM

10. NGOs

Tufanganj. 9434443402 02 KM

11. District Disaster

Management Authority

DM, COB 25 KM

12. Nearest Defence

/Paramilitary Estb.

BSF CAMP, BALABHUT NIL 07 KM

13. Road Transport Depot

(State Govt. and private)

Tufanganj. 03582-244416 2.5 KM

14. Municipality/Gram

Panchayet

Tufanganj. 03582-244256 2 KM

15. Nearest Airport COB 25 KM

16. Nearest place for

utilization as Helipad

during emergency

-- --

17. Organization having

Cranes, Bulldozers etc.

- - -

18. Establishment having

tents, etc.

J.P.Decorator NCB 9547763648

19. Name of Food supplier/

Hotels

Tufanganj. 8670532335 1.5 KM

179

Name of Station: BAXIRHAT (BXHT)

Name of District: DHUBRI Name of Sub-Division: TUFANGANJ

At Km: 121.2 BSNL/ CUG: 8584852943/7595001326 Railway: 33761

Distance from station to main road: 1.5 KM Total nos. of running line:02

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DC, DHUBRI

SP,DHIBRI

03662-232760

03662-230014

60 KM

2. Police station PS BAXIRHAT 03582-263630. 4.5 KM

3. Fire Brigade TUFANGANJ 03582-244203. 08 KM

4. Rural Hospital/Health

Unit

BAXIRHAT BLOK HEALTH

CENTER

9434367265.(I/C)

3 KM

5. Nursing Home MJN HOSPITAL

COOCHBEHAR

03582-228102 35 KM

6. Doctors available in the

vicinity

1. Dr. S.Adhikary 9830852347 3 KM

2. Dr. S.Ghosh 8759872586 4 KM

7. Ambulance service BPHC 9002524879 8 KM

8. Blood Bank Alipurduar Blood Bank 8170010090 30 KM

9. Oxygen service -COB -- 35 KM

10. NGOs

Tufanganj. 9434443402 03 KM

11. District Disaster

Management Authority

DM, COB 35KM

12. Nearest Defence

/Paramilitary Estb.

BSF CAMP, TALLIGURI 03582-241022 30 KM

13. Road Transport Depot

(State Govt. and private)

BOXIRHAT 9679391537 8 KM

14. Municipality/Gram

Panchayet

BOXIRHAT(

GHATPOKALAKI)

9932454189 200

METRES

15. Nearest Airport BAGDOGRA 0353-2698431 231 KM

16. Nearest place for

utilization as Helipad

during emergency

COB AIRPORT 03582-222518 35 KM

17. Organization having

Cranes, Bulldozers etc.

--- --- ---

18. Establishment having

tents, etc.

J.P.Decorator 9547763648 30 KM.

19. Name of Food supplier/

Hotels

DILIP DOKAN 7384605569 50

METRE

180

Name of Station: AGOMONI (AGMN)

Name of District:- DHUBRI. Name of Sub-Division: GOLAKGANJ.

At Km: -134/3-4. BSNL/ CUG:-7595001325. Railway:- 33762.

Distance from station to main road:-350m Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DC, DHUBRI 03662-30050

SP, DHUBRI 6026900357

2. Police station AGOMONI. 6026900372 2 km

3. Fire Brigade GOLAKGANJ 9101804968

4. Rural Hospital/Health Unit GOLAKGANJ 9085844632.

5. Nursing Home GOURIPUR WORD NO.4 7896317651.

6. Doctors available in the

vicinity

Dr. H. ULLA

Dr. A RAHAMAN

Dr. M.A.AHAMAD

9957769884

8011786788

9435512011

2 km

7. Ambulance service Agomoni 108

8. Blood Bank DHUBRI, PHC 09435029607

9. Oxygen service DHUBRI, PHC 09435029607

10. NGOs

GOLAKGANJ 9706882202

11. District Disaster

Management Authority

NIL NIL

12. Nearest Defence

/Paramilitary Estb.

GOURIPUR

BN CRPF

03662281631

13. Road Transport Depot

(State Govt. and private)

NIL NIL

14. Municipality/Gram

Panchayet

NIL NIL

15. Nearest Airport NIL NIL

16. Nearest place for

utilization as Helipad

during emergency

NIL NIL

17. Organization having

Cranes, Bulldozers etc.

NIL NIL

18. Establishment having

tents, etc.

Goranga Dey 9435662545

19. Name of food supplier/

hotels

Sampa Champa Hotel

Kundu Hotel

9401228233

9957662924

02 KM

181

Name of Station: GOLAKGANJ (GKJ)

Name of District: DHUBRI Name of Sub-Division: GOLAKGANJ

At Km: BSNL/ CUG: 8584852939/7595001322. Railway: 33763.

Distance from station to main road: 01 KM Total nos. of running line: 3.

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DC, DHUBRI 03662-232760/

230266

20 KM

SP, DHUBRI 03662-230014

232004

20 KM

2. Police station PS, GOLAKGANJ 03661-287230. 01 KM

3. Fire Brigade GOLAKGANJ 03662-287300. 1.50 KM

4. Rural Hospital/Health Unit GOLAKGANJ 9085844632. 1 KM

5. Nursing Home GOURIPUR WORD NO.4 7896317651. 13 KM

6. Doctors available in the

vicinity

GOLAKGANJ 9706484511

PHC 9435876170

7. Ambulance service GOLAKGANJ 108 1 KM

8. Blood Bank DHUBRI, PHC 09435029607 20 KM

9. Oxygen service DHUBRI, PHC 09435029607 DO

10. NGOs

GOLAKGANJ 9706882202 1 KM

11. District Disaster

Management Authority

NIL NIL NIL

12. Nearest Defence

/Paramilitary Estb.

GOURIPUR

BN CRPF

03662281631 14 KM

13. Road Transport Depot

(State Govt. and private)

NIL NIL NIL

14. Municipality/Gram

Panchayet

GOLAKGANJ 9707729057 01 KM

15. Nearest Airport NIL NIL NIL

16. Nearest place for

utilization as Helipad

during emergency

NIL NIL NIL

17. Organization having

Cranes, Bulldozers etc.

NIL NIL NIL

18. Establishment having

tents, etc.

NIL NIL NIL

19. Name of Food supplier/

Hotels

Kalpana Hotel 9707481600 500 M

182

Name of Station: -GAURIPUR (GUP)

Name of District: DHUBRI. Name of Sub-Division: DHUBRI.

At Km: FROM NMX-161.548 FROM-FKM 60.015

BSNL/ CUG: 7595001323. Railway: 33776.

Distance from station to main road: 100M. Total nos. of running line: 03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DC, DHUBRI 03662-230050 7 KM

SP, DHUBRI 6026900357 7 KM

2. Police station GAURIPUR 7002767481 1.5KM

3. Fire Brigade DHUBRI. 101/ 03662-

230033.

7KM

4. Rural Hospital/Health Unit GAURIPUR. 9101039622. 2.5KM

5. Nursing Home GAURIPUR 7896317651 1KM

GOLAKGANJ H/Unit. 9085844632. 14 KM

6. Doctors available in the

vicinity

Dr. M. Paul/GUP 9706286930. 2.5KM

Dr. K.ZAMAL/GUP 8812884277. 2.5KM

7. Ambulance service DHUBRI 108. 7km

8. Blood Bank DHUBRI, PHC 09435029607. 7KM

9. Oxygen service DHUBRI, PHC 09435029607.

10. NGOs

ASSAM SANGHO CLUB 09954335233. 1KM

11. District Disaster

Management Authority

--------------- -------- --------

12. Nearest Defence

/Paramilitary Estb.

CRPF 48BN GAURIPUR

BSF W/Wing,GUP

7006135704.

7076207254

800 mm

13. Road Transport Depot

(State Govt. and private)

GAURIPUR BUS STAND -------- 3 KM

---------- ----------

14. Municipality/Gram

Panchayet

GAURIPUR 09435125424. 1.5KM

15. Nearest Airport Under construction, RUPSI 9 KM

16. Nearest place for

utilization as Helipad

during emergency

MAHMAYA Football groon

GAURIPUR

3 KM

17. Organization having

Cranes, Bulldozers etc.

RAJU/ GAURIPUR 09954019227. 500M

18. Establishment having

tents, etc.

STAR DECORATORS

GAURIPUR

09864538068. 1KM

19. Name of Food supplier/

Hotels

RANA HOTEL 9706984746 3 KM

PUSPA HOTEL 9954825567 3 KM

183

Name of Station: GOPALPUR (JDGP)

Name of District: COOCH BEHAR Name of Sub-Division: MATHABHANGA

At Km: 39/1. BSNL/ CUG: --------- Railway: 37720.

Distance from station to main road: 3.5 KM Total nos. of running line:3

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/COB 03582-227101. 68 KM

SP/COB 03582-227632. 68 KM

2. Police station MEKHLIGANJ 03584-255224. 22 KM

3. Fire Brigade MATHABHANGA 03583-255298. 22 KM

4. Rural Hospital/Health Unit JAMALDAL HEALTH UNIT --------- 04 KM

5. Nursing Home NIL -------------

6. Doctors available in the

vicinity

------- ------- --

7. Ambulance service MATHABHANGA. 9800729704. 22 KM

8. Blood Bank COB 03582-

222243/228779.

9434483532.

66 KM

9. Oxygen service MJN Hospital, ------- 22 KM

10. NGOs

GOSIAHAT 03583-263336. 24 KM

11. District Disaster

Management Authority

OC/DM/COB 03582-227114. 70 KM

12. Nearest Defence

/Paramilitary Estb.

SSB/MATHABHANGA 9733472638. 28 KM

13. Road Transport Depot

(State Govt. and private)

MATHABHANGA (GOVT) 03582-222624. 25 KM

14. Municipality/Gram

Panchayet

-- --

15. Nearest Airport BAGDOGRA 9910383838. 104 KM

16. Nearest place for

utilization as Helipad

during emergency

MATHABHANGA 9463140002. 22 KM

17. Organization having

Cranes, Bulldozers etc.

MATHABHANGA 9463140002. 25 KM

18. Establishment having

tents, etc.

MATHABHANGA 9832421086. 25 KM

19. Name of Food supplier/

Hotels

SAHA HOTEL,

MATHABHANGA

9733483765. 25 KM

184

Name of Station: MATHABANGA (MHBA)

Name of District: COOCH BEHAR Name of Sub-Division: MATHABHANGA

At Km: 59/0. BSNL/ CUG: Railway: 33771.

Total nos. of running line: 03

N Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/COB 03582-227101. 45 KM

SP/COB 03582-227632. 45 KM

2. Police station MATHABHANGA 03583-255233.

9083272919

04 KM

3. Fire Brigade Mathabhanga 03583-255298. 04 KM

4. Rural Hospital/Health Unit Mathabhanga SD Hospital 9432879769. 02 KM

5. Nursing Home Mili Nurshing Home 9932995120 03 KM

6. Doctors available in the

vicinity

Dr.P.CHAKRABORTY,MATH

ABHANGA

9593935717 04 KM

Dr. D saha 9475190799

7. Ambulance service Adyama Ambulance

service,Mathabhanga

9800729704 03 KM

8. Blood Bank MATHABHANGA 8101785479 4 KM

9. Oxygen service COB 9641787491 45 KM

10. NGOs Blood Donor Organisation ,

Mathabhanga

7679729626 04 KM

11. District Disaster

Management Authority

OC/DM/COB 03582-227114. 45 KM

12. Nearest Defence

/Paramilitary Estb.

SSB, MATHABHANGA

deputy Commandent

9474372812

9693441795

08 KM

08 KM

13. Road Transport Depot

(State Govt. and private)

MATHABHANGA (GOVT) 03583-255264 04 KM

14. Municipality/Gram

Panchayet

Hazra hat 2 nos. GP,

Mathabhanga

8348044502 03 KM

15. Nearest Airport BAGDOGRA 913532698431. 131 KM

16. Nearest place for

utilization as Helipad

during emergency

MATHABHANGA college . 03583-255288. 05 KM

17. Organization having

Cranes, Bulldozers etc.

MATHABHANGA 9564930971 05 KM

18. Establishment having

tents, etc.

Maa kali

decorators,MATHABHANGA

8016234273 03 KM

19. Name of Food supplier/

Hotels

Annapurna Hotel

Hotel Kichhukhan

9749392638

03583-255508

04 KM

05 KM

185

Name of Station: CHAPAGURI (CAPG)

Name of District: Cooch Behar. Name of Sub-Division: Mathabhanga.

At Km: 74/5. BSNL/ CUG: Nil Railway: - 33772.

Distance from station to main road: 02 KM. Total no of running Lines: 03

SN Facilities Location/Name Telephone No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/COB 03582-227101. 45 KM

SP/COB 03582-227632. 45 KM

2. Police station Ghoksa Danga.

O/C. Ghoska danga.

03583-262233.

9083272926.

15 KM

Pundibari O/C 9083272931 10 KM

3. Fire Brigade Mathabhanga 03583-255298. 25 KM

4. Rural Hospital/Health Unit Nishiganj 9547061344 07 KM

5. Nursing Home MJN Hospital

102

03582222243

25 KM

BSF Hospital 03582-

241022/240565

6. Doctors available in the

vicinity

Dr. D.Dutta. 9547061344 07 KM

Dr.D.D.Ghosh.

Dr. M.K.Saha.

9432879769

9475331957

16 KM

7. Ambulance service Khattimari 7602411120.

9474997037.

2 KM

8. Blood Bank COB 03582-228779.

9434483532.

45 KM

9 . Oxygen service Mathabhanga 03583-255888 25 KM

10. NGOs

Gosaihat, mathabhanga. 03583-26336 25 KM

11. District Disaster

Management Authority

OC/DM/COB 03582-227114. 45 KM

12. Nearest Defence

/Paramilitary Estb.

SSB, Mathabhanga 9932472638 25 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC, Mathabhanga 03583-222624 25 KM

14. Municipality/Gram

Panchayet

NIL NIL

15. Nearest Airport Bagdogra 03532698431 150 KM

16. Nearest place for

utilization as Helipad

during emergency

Mathabhanga 03583-255288 28 KM

17. Organization having

Cranes, Bulldozers etc.

Mathabhanga 9463140002 25 KM

18. Establishment having

tents, etc.

Mathabhanga 9832421086 25 KM

19. Name of Food supplier/

Hotels

NIL NIL

186

Name of Station: NEW CHANGRABANDHA (NCBD)

Name of District: COOCH BEHAR. Name of Sub-Division: MEKHLIGANJ.

At Km: 22/4-5 BSNL/ CUG: 7595001349. Railway: 33768.

Distance from station to main road: 300 M. Total nos. of running line:02

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/COB 03582-227101. 85 KM

SP/COB 03582-227755 85 KM

2. Police station MEKHLIGANJ 03584-255224. 13 KM

3. Fire Brigade MEKHLIGANJ 03584-255250. 13 KM

4. Rural Hospital/Health Unit Changrabanda 03584-255275 3 KM

5. Nursing Home MARINA N/HOME , JAL 03561-222333 35 KM

6. Doctors available in the

vicinity

C. MOHANTO (RLY), NMX 9002052507. 20 KM

S.Mandal 7278370552 04 KM

7. Ambulance service CHANGRABANDHA H/UNIT. 8972221313. 04 KM

8. Blood Bank SADAR HOSPITAL / JAL 03561-220047. 35 KM

9. Oxygen service CHANGRABANDHA H/UNIT 03584-255275. 04 KM

10. NGOs Srijan, Changrabanda 7586059360 04 KM

11. District Disaster

Management Authority

OC/DM/COB 03582-227114. 85 KM

12. Nearest Defence

/Paramilitary Estb.

RANINAGAR, BSF CAMP 03561-262392. 48 KM.

13. Road Transport Depot

(State Govt. and private)

NBSTC/Moynaguri. 03561-233699. 20 KM.

14. Municipality/Gram

Panchayet

Changrabanda Gram

Panchayat

03584244557 04 KM

15. Nearest Airport BAGDOGRA 03532-698431 95 KM

16. Nearest place for

utilization as Helipad

during emergency

Changrabanda High School --- 03 KM

17. Organization having

Cranes, Bulldozers etc.

CHAMPU YADAV 8515017465. 30 KM.

18. Establishment having

tents, etc.

Santu Tents 9832348690 18 KM

19. Name of Food supplier/

Hotels

ASHIYANA HOTEL,

MAYNAGURI

8348265111. 20 KM

187

Name of Station: CHANGRABANDHA (CBD)

Name of District: COOCH BEHAR Name of Sub-Division: MEKHLIGANJ

At Km: BSNL/ CUG: NIL. Railway: 33769.

Distance from station to main road: 20 M. Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/COB 03582-227101. 79 KM

SP/COB 03582-227755 79 KM

2. Police station MEKHLIGANJ 03584-255224. 9 KM

3. Fire Brigade MEKHLIGANJ 03584-255250. 9 KM

4. Rural Hospital/Health Unit CHANGRABANDHA 03584-255275. 02 KM

5. Nursing Home MARINA N/HOME , JAL 03561-222333 36 KM

6.

Doctors available in the

vicinity

C. MOHANTO (RLY), NMX 9002052507. 26 KM

S.Mandal 7278370552 02 KM

7. Ambulance service CHANGRABANDHA H/UNIT. 8972221313. 03 KM

8. Blood Bank SADAR HOSPITAL / JAL 03561-220047. 33 KM

9. Oxygen service CHANGRABANDHA H/UNIT 03584-255275. 02 KM

10. NGOs Srijan, Changrabanda 7586059360 02 KM

11. District Disaster

Management Authority

OC/DM/COB 03582-227114. 79 KM

12. Nearest Defence

/Paramilitary Estb.

RANINAGAR, BSF CAMP 03561-262392. 48 KM.

13. Road Transport Depot

(State Govt. and private)

NBSTC/Moynaguri. 03561-233699. 26 KM.

14. Municipality/Gram

Panchayet

Changrabanda Gram

Panchayat

03584244557 03 KM

15. Nearest Airport BAGDOGRA 03532-698431 95 KM

16.

Nearest place for

utilization as Helipad

during emergency

Changrabanda High School --- 02 KM

17. Organization having

Cranes, Bulldozers etc.

CHAMPU YADAV 8515017465. 30 KM.

18. Establishment having

tents, etc.

Santu Tents 9832348690 27 KM

19. Name of Food supplier/

Hotels

GHOSH SWEETS,

CHANGRABANDHA

9563559121. 02 KM

ASHIYANA HOTEL,

MAYNAGURI

8348265111. 20 KM

188

Name of Station: MAYNAGURI ROAD (MYGD)

Name of District: Jalpaiguri Name of Sub-Division: Jalpaiguri

At Km: 7/4-5 . BSNL/ CUG: 7595001348. Railway: 33767.

Distance from station to main road: 2 KM. Total nos. of running line:03

SN Facilities Location/Name Telephone No.

Distance

from

station

1.

Senior Administrative

official & Police Official

of State Govt.

DM/JAL 03561-230127. 18 KM

SP/JAL 03561-230492. 18 KM

2. Police station Maynaguri PS. 03561-233032. 5 KM

Maynaguri GRP. 03561-234219.

3. Fire Brigade Maynaguri.

03561-234888.

7 KM.

4. Rural Hospital/Health

Unit Maynaguri Hopital

03561-233062.

6 KM

5. Nursing Home Marina N/Home 03561-220047. 18 KM

6. Doctors available in the

vicinity

CMP/NMX. 9002052507. 7 KM

N.C.Das 9434258290. 5 KM

7. Ambulance service JAL 03561-226112. 17 KM

8. Blood Bank Sadar Hospital Jalpaiguri 03561-220047. 17 KM

9. Oxygen service Rural Hospital. 03561-240236. 17 Km

10. NGOs

JAL WELFARE ORG.

Science & Nature

03561-276005.

9474417178

18 KM

11. District Disaster

Management Authority Jalpaiguri

03561-

230127/224811.

18 KM

12. Nearest Defence

/Paramilitary Estb. BSF, Raninagar 8604343643

28 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC/Mainaguri 03561-233699 06KM

NBSTC, Jalpaiguri 03561-233044 18 KM

14. Municipality/Gram

Panchayet Dangapara 9733438324.

01 KM

15. Nearest Airport Bagdogra 03532698431 70 KM

16.

Nearest place for

utilization as Helipad

during emergency

Bagdogra 03532698431

70 KM

17. Organization having

Cranes, Bulldozers etc.

Comdt. Bridge 66/Mtn.

Bridge GOC 20 Mtn. 03563259588

60KM

18. Establishment having

tents, etc.

Maynaguri Road 9832348690

2 KM

19. Name of Food supplier/

Hotels Asiana Hotel 8348265111

05 KM

189

Name of Station: DOMOHONI (DOI)

Name of District: JALPAIGURI. Name of Sub-Division: JALPAIGURI Sadar.

At Km: 36/1. BSNL/ CUG: 7595001347. Railway: 33766.

Distance from station to main road: 6 Km Total nos. of running line: 03

SN Facilities Location/Name Telephone No.

Distance

from

station

1.

Senior Administrative

official & Police Official of

State Govt.

DM/JAL

03561-230127.

15 KM

SP/JAL 03561-230492. 15 KM

2. Police station Maynaguri 03561-233032. 10 KM

3. Fire Brigade Maynaguri.

OC/Moynaguri.

03561-234888.

9933461802.

06 KM

4. Rural Hospital/Health

Unit Maynaguri 03561-233062.

10 KM

5. Nursing Home

(Jalpaiguri) Marina N/Home 03561-220047.

15 KM

6. Doctors available in the

vicinity

CMP/NMX 9002052507. 10 KM

Dr.N.C.Das, Babu Para 9434258290. 07 KM

7. Ambulance service Prasanta

9933419359.

10 KM

8. Blood Bank Sadar Hospital, JAL 03561-220047. 15 KM

9. Oxygen service. Shantipara, Jal 03561-255708. 15 KM

10. NGOs

JAL WELFARE ORG.

Science & Nature 03561-276005.

14 KM

11. District Disaster

Management Authority Jalpaiguri 03561-230780

15 KM

12. Nearest Defence

/Paramilitary Estb. Raninagar BSF Camp. 8604343643

25 KM

13. Road Transport Depot

(State Govt. and private)

NBSTC, Moynaguri 03561-233699. 12 KM

NBSTC, JAL 03561-255699. 15 KM

14. Municipality/Gram

Panchayat

Domohani Gram

Panchayat 8250790932.

1 KM

15. Nearest Airport Bagdogra 03532698431 65 KM

16.

Nearest place for

utilization as Helipad

during emergency

RPF Train center ground --

--

17. Organization having

Cranes, Bulldozers etc.

Comdt. Bridge 66/Mtn.

Bridge GOC 20 Mtn . ---

---

18. Establishment having

tents, etc. Domohani Tent house 9932098057

1 KM

19. Name of Food supplier/

Hotels

Ashiyana Hotel,

Maynaguri 8348265111

10 KM

190

Name of Station: Lataguri (LTG)

Name of District:- Jalpaiguri. Name of Sub-Division:- Malbazar

At Km: 22/6-7. BSNL/ CUG: 7595001346. Railway: 33765.

Distance from station to main road:- 50 mts. Total nos. of running line:04

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM/JAL 03561-230127 40 KM

SP/JAL 03561-230492 40 KM

2. Police station MALBAZAR 03562-255002 22 KM

3. Fire Brigade MALBAZAR 03562-255080.

8584027271.

8584027272.

-

4. Rural Hospital/Health Unit Maynaguri 03561-233062 17 KM

5. Nursing Home Tulip N/H 03562-260575 19 KM

6. Doctors available in the

vicinity

CMP/NMX 9002052507 20 KM

CMP/ Malbazar 9002052503 22 KM

7. Ambulance service Mal Hospital 03562-255198 22 KM

Satkar Samiti Mal 9434592101 22 KM

8. Blood Bank Malbazar 03562-255505 22 Km

Jalpaiguri 03561-220047 40 KM

9. Oxygen service Malbazar, Medicare 03562-255505 22 KM

Jalpaiguri 03561-255708 40 KM

10. NGOs Boy‟s town level

Malbazar.

03562-255672 22 KM

11. District Disaster

Management Authority

Jalpaiguri

DIPAK KARMAKAR(UDA)

03561-230780

9547098521.

--

12. Nearest Defence

/Paramilitary Estb.

SSB, Malbazar. 9775442746. 20 KM.

13. Road Transport Depot

(State Govt. and private)

NBSTC, MAL 9475363198 22 KM

14. Municipality/Gram

Panchayet

Lataguri 9932615901

9800674855

1 KM

15. Nearest Airport Bagdogra 03532698431. 88 KM

16. Nearest place for

utilization as Helipad

during emergency

Near Railway Station

Field.

---- ----

17. Organization having

Cranes, Bulldozers etc.

COMDT. BRIDGE 66/MH 03563-259588 45 KM

18. Establishment having

tents, etc. Lataguri, Tent house 9749795206

100 M

19. Name of Food supplier/

Hotels

Lataguri,

Boudi Hotel. 9735439294.

500 Mt.

191

Name of Station: BORADIGHI (BDS)

Name of District: JALPAIGURI Name of Sub-Division: MAL

At Km: 10/9 BSNL/ CUG: NIL Railway: 33764

Distance from station to main road: 100 METER Total nos. of running line:03

SN Facilities Location/Name Telephone

No.

Distance

from

station

1. Senior Administrative

official & Police Official of

State Govt.

DM, JAL 03561-230127. 42 KM

SP, JAL 03561-230492. 42 KM

2. Police station MALBAZAR 03562-255002 09 KM

3. Fire Brigade MALBAZAR 03562-255080.

8584027271

8584027272

09 KM

4. Rural Hospital/Health Unit MALBAZAR 03562-255148 12 KM

5. Nursing Home MEDICARE 03562-255505 09 KM

TULIP N/HOME 03562-260575 16 KM

6. Doctors available in the

vicinity

Dr. P.Sailesh 9002052503 08 KM

Dr. S.Ha;der 9830078082 10 KM

7. Ambulance service. MALBAZAR 03562-255148. 10 KM

SATKAR SAMITY 9434592101

10 KM

8. Blood Bank Malbazar 03562-255505 10 Km

Jalpaiguri 03561-220047 42 KM

9. Oxygen service. Malbazar, Medicare 03562-255505 09 KM

Jalpaiguri 03561-255708 41 KM

10. NGOs

Boys town welfare 03562-255672 10 KM

11. District Disaster

Management Authority

Jalpaiguri

DIPAK KARMAKAR(UDA)

03561-230780

9547098521.

42 KM

12. Nearest Defence

/Paramilitary Estb.

-- -- --

13. Road Transport Depot

(State Govt. and private)

NBSTC, MAL 9475303198 13 KM

14. Municipality/Gram

Panchayet

MALBAZAR 03562-255284 09 KM

15. Nearest Airport Bagdogra 03532698431 74 KM

16. Nearest place for

utilization as Helipad

during emergency

Bagdogra 03532698431 74 KM

17. Organization having

Cranes, Bulldozers etc.

Binnaguri 03563-259588.

52 KM.

18. Establishment having

tents, etc.

MALBAZAR 9434118111.

10 KM

19. Name of Food supplier/

Hotels

DOOARS LODGE MAL 9434021435 12 KM

Kosturi Hotel, MAL 03562-255715 12 KM

192

STATE WISE LIST OF STATION FOR PROVISION OF FCT PHONE

SN STATION STATION Code Mob No.

Bengal portion

1 JALPAIGURI ROAD JPE 7605036150

2 Y-LEG YLEG 7595001300

3 NEW DOMOHANI NQH 7595001301

4 NEW MAYNAGURI NMX 7605036151

5 BETGARA BYXA 7595001302

6 ALTAGRAM ATM 7605036152

7 DHUPGURI DQG 7595001303

8 KOLAIGRAM KLGR 7595001304

9 SALBARI SXX 7605036153

10 FALAKATA FLK 7605036154

11 GUMANI HAT GUZ 7595001305

12 GHOKSADANGA GDX 7595001306

13 SAJERPAR SJRR 7595001307

14 PUNDIBARI PQZ 7595001308

15 NEW COOCH BEHAR NCB 7605036155

16 BAMANHAT BXT 7605036156

17 DINHATA DHH 7605036157

18 NEW BANESWAR NBS 7595001309

19 NEW ALIPURDUAR NOQ 7595001310

20 SAMUKTALA ROAD SMTA 7595001311

21 KAMAKHYAGURI KAMG 7595001312

22 JORAI JOQ 7595001313

23 ALIPURDUAR JN APDJ 7595001329

24 RAJA BHATKHAWA RVK 7595001346

25 KALCHINI KCF 7595001331

26 HASIMARA HSA 7595001333

27 MADARIHAT MDT 7595001334

28 MUJNAI MJE 7595001335

29 DALGAON DLO 7595001336

30 BINNAGURI BNV 7595001337

31 BANARHAT BNQ 7595001338

32 CARRON CRX 7595001339

33 NAGRAKATA NKB 7595001340

34 CHALSA JN CLD 7595001341

35 NEW MAL JN NMZ 7595001342

36 DAMDIM DDM 7595001343

37 BAGRAKOT BRQ 7595001345

38 SIVOK SVQ 7605036158

39 GULMA GLMA 7605036159

40 BORADIGHI BDS 7605036160

41 COOCHBEHAR COB 7595001332

42 DEWANHAT DWT 7595001344

43 MARADANGA MRDG 7595001348

44 TUFANGANJ TFGN 7595001327

45 BAXIRHAT BXHT 7595001326

46 LATAGURI LTG 7595001327

47 DOMOHANI DOI 7595001347

193

SN STATION STATION Code Mob No.

Bengal portion

48 MAYNAGURI ROAD MYGD 7595001348

49 NEW CHENGRABANDA NCBD 7595001349

50 CHENGRABANDA CBD 7605036161

51 JAMALDAH GOPALPUR JDGP 7605036162

52 MATHABANGA MHBA 7605036163

53 CHAPAGURI CAPG 7605036164

Assam Portion

1 SRIRAMPUR SRPB 7595001314

2 GOSAIGAONHAT GOGH 7595001315

3 CHAUTARA CROA 7595001316

4 FAKIRAGRAM FKM 7595001317

5 KOKRAJHAR KOJ 7595001318

6 SALAKATI SLKX 7595001319

7 BASUGAON BSGN 7595001320

8 DANGTAL DTX 7595001321

9 AGAMANI AGMN 7595001325

10 GOLAK GANJ GKJ 7595001322

11 DHUBRI DBB 7595001324

12 GAURIPUR GUP 7595001323

194

(B) BOMB DETECTION/ DEFUSE SQUAD, DOG SQUAD

SN Location Contact Number

1. Alipurduar Thana 8001172991, 9002193007

2. Dog Squad, R.Roy/RPF/NCB 9002052705 (Rly.34064)

3. Dog Squad. IPF/NJP 9002489716 (Rly.45058)

4. Bomb squad, Abhyapuri Tulungia Army

Camp

----

IOCL

Station Name /Designation Contact Numbers

NRL Rangapani Mr. Bordoloi 09434077437

Asit Singh (Safety officer) 09434042082

New Jalpaiguri IOC (Location I/C) 0353-2691844/2691783

Bongaigaon BRPL 03664-243231

IOC/Hasimara IOC/HSA 9075368209

195

SAFE OPERATIONS OF TRAINS INSIDE THE TUNNEL

196

197

198

199

200

201

Railway personnel & NDRF personnel rescuing the injured

passenger during Joint Mock exercise

202