Chapter 9 | HRJOB
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Transcript of Chapter 9 | HRJOB
Process Integration
Chapter 9
1 Magal and Word | Integrated Business Processes with ERP Systems | © 2011
Learning Objectives1. Define process integration, and explain why this concept is
fundamental to modern business operations.2. Explain how the procurement, fulfillment, and IWM
processes interact when a company fills a customer order for trading goods.
3. Indentify and discuss the various integration points among the procurement, fulfillment, production, and warehouse management processes.
4. Analyze the financial and material impacts of the various steps in the integrated processes.
2Magal and Word | Integrated Business Processes with ERP Systems | © 2011
Background
Thus far the book has covered the following key processes: Financial accounting Procurement Fulfillment Production Inventory and warehouse management Material planning
Each of these processes has triggers, data, tasks, and outcomes
Magal and Word | Integrated Business Processes with ERP Systems | © 20113
Background Chapter 1 introduced the concept of process integration
Various processes are interdependent Steps in one process frequently impact steps in other processes
This chapter approaches the same processes discussed in the previous chapters but from an integrative perspective.
Magal and Word | Integrated Business Processes with ERP Systems | © 20114
Integrated Business Processes
Magal and Word | Integrated Business Processes with ERP Systems | © 20115
Background Production strategies
Make-to-stock Make-to-order
Procurement strategy Procure-to-stock Procure-to-order
Fulfillment strategy Sell-from-stock
Magal and Word | Integrated Business Processes with ERP Systems | © 20116
Background
Make-to-stock, procure-to-stock, and sell-from-stock strategies use inventory as a buffer between processes to de-couple them or make them less dependent on one another.
To illustrate integration among processes, the scenarios will no longer assume that there is a sufficient inventory of raw materials for production or of finished goods for fulfillment.
The discussion will focus on the make-to-order and procure-to-order strategies.
Magal and Word | Integrated Business Processes with ERP Systems | © 20117
Background
Two scenarios are presented Scenario one - Filling a customer order for trading goods
Procurement, fulfillment, IWM
Scenario two – Filling a customer order for finished goods Procurement, fulfillment, production, IWM
Magal and Word | Integrated Business Processes with ERP Systems | © 20118
Procurement, Fulfillment, and IWM Processes
Rocky Mountain Bikes (RMB), a GBI customer, has ordered 800 t-shirts (SHRT1000) from GBI
GBI will ship the t-shirts from its San Diego plant, which is warehouse management enabled
Assumptions The San Diego plant has 200 t-shirts in stock valued at a moving
average price of $15.43 each The Miami plant has 1,500 t-shirts in stock valued at a moving
average price of $15.25 each GBI can purchase t-shirts from Spy Gear at $14.95 each
Magal and Word | Integrated Business Processes with ERP Systems | © 20119
Procurement, Fulfillment, and IWM Processes
Assumptions (continued) RMB has sent GBI a purchase order (PO) for 800 t-shirts GBI sells t-shirts for $30 each
Magal and Word | Integrated Business Processes with ERP Systems | © 201110
Plant Stock Valuation – Start of the Process
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Account Balance - Start of the Process
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Demo 9.1 Review Financials and Inventory (Plant, Storage Location, and Bin Stock and Value)
Review financials and inventory (plant, storage location, and bin stock and value)
Magal and Word | Integrated Business Processes with ERP Systems | © 201113
Demo 9.2 Create Two Customer Orders
Review creation of two customer orders
Magal and Word | Integrated Business Processes with ERP Systems | © 201114
Procurement, Fulfillment, and Warehouse Management Processes
Magal and Word | Integrated Business Processes with ERP Systems | © 201115
Fulfillment Process - Initial Steps The fulfillment process is triggered by a customer purchase
order. Fulfillment continues with the next step, which is sales order
processing.
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Fulfillment Process – Initial Steps
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Procurement Process – Initial Steps A shortage of materials creates a requirement for GBI to
purchase trading goods, which triggers the procurement process.
Two options for procurement: Internally Externally
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Procurement Process – Initial Steps
Magal and Word | Integrated Business Processes with ERP Systems | © 201119
Demo 9.3 Create Two Requisitions and POs to Fill Customer Orders
Review the creation of two requisitions and POs
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Procurement Process – Internal Procurement
San Diego plant can procure the t-shirts from the Miami plant
STO processing has several options Select STO without delivery document
Goods issue Material impact Financial impact Valuation impact Goods receipt
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Procurement Process – Internal Procurement
Magal and Word | Integrated Business Processes with ERP Systems | © 201122
Material and FI Documents at GI for STO
Magal and Word | Integrated Business Processes with ERP Systems | © 201123
Plant Stock Valuation at GI for STO
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Account Balances at GI for STO
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Material and FI Documents at GR for STO
Magal and Word | Integrated Business Processes with ERP Systems | © 201126
Plant Stock Valuation at GR for STO
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Demo 9.4 Internal Procurement for First PO
Review internal procurement for first PO
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Procurement Process – External Procurement
GBI sends a purchase order for 1,000 t-shirts to Spy Gear. Followed by: Goods receipt Invoice receipt Payment
Impacts Material impact FI impact Plant stock valuation
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Procurement Process – External Procurement
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Material and FI Documents at GR for PO
Magal and Word | Integrated Business Processes with ERP Systems | © 201131
Plant Stock Valuation at GR for PO
Magal and Word | Integrated Business Processes with ERP Systems | © 201132
Account Balances at GR for PO
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Account Balances after Procurement
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Demo 9.5 External Procurement for Second PO
Review external procurement for second PO
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Warehouse Management Steps Related to Procurement San Diego plant is WM enabled WM steps: TR/TO No material or FI documents
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WM Steps Related to Procurement
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Demo 9.6 WM Steps for Goods Receipt for PO
Review WM steps for goods receipt for PO
Magal and Word | Integrated Business Processes with ERP Systems | © 201138
Fulfillment Process - Shipping
Create delivery WM steps for picking Goods issue Invoice Payment
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Fulfillment Process - Shipping
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Demo 9.7 Create Delivery for PO
Review create delivery for PO
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WM Steps Related to Fulfillment
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Demo 9.8 WM Steps for Delivery Review WM steps for delivery
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Fulfillment Process – Concluding Steps
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Material and FI Documents for Delivery
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Plant Stock Valuation at GI for Delivery
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Account Balances after GI for Delivery
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GL Account Balances after Customer Billing and Payment
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Demo 9.9 Complete Fulfillment Review complete fulfillment
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Procurement, Fulfillment, Production, and IWM Processes
Rocky Mountain Bikes (RMB) has ordered 40 Red Deluxe Touring Bikes (DXTR3000) from GBI.
Assumptions The San Diego plant has 10 Red Deluxe Touring Bikes valued at a
standard price of $1,400 each. The Dallas plant currently does not have any touring bikes in inventory.
When it does have these bikes, the standard price is also $1,400.
The Dallas plant has 200 aluminum wheel assemblies that are needed to produce touring bikes. The standard price for these wheel assemblies is $110.
Magal and Word | Integrated Business Processes with ERP Systems | © 201150
Procurement, Fulfillment, Production, and IWM Processes
Assumptions (continued) GBI’s vendor -- Space Bike Composites -- is able to supply all of the
raw materials needed to make touring bikes. GBI purchases raw materials in lot sizes of 200. It produces bikes in lot
sizes of 50. RMB has sent GBI a purchase order for 40 Red Deluxe Touring Bikes. GBI sells these bikes for $2,800 each. Bikes are produced in Dallas and shipped to San Diego via STO
Magal and Word | Integrated Business Processes with ERP Systems | © 201151
Raw Material Cost per Bike
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Plant Stock Valuation at Start of Process
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Account Balances – Start of Process
Magal and Word | Integrated Business Processes with ERP Systems | © 201155
Procurement, Fulfillment, Production, and Warehouse Management Processes
Magal and Word | Integrated Business Processes with ERP Systems | © 201156
Demo 9.10 Review Financials and Inventory (Plant, Storage Location, and Bin Stock and Value)
Review financials and inventory (plant, storage location, and bin stock and value)
Magal and Word | Integrated Business Processes with ERP Systems | © 201157
Fulfillment Process – Initial Steps
This following scenario for the fulfillment process is very similar to the one that was previously discussed.
RMB’s purchase order triggers the integrated process and prompts GBI to create a sales order.
The ERP system performs an availability check.
Magal and Word | Integrated Business Processes with ERP Systems | © 201158
Fulfillment Process – Initial Steps
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Demo 9.11 Create a Sales Order Review create a sales order
Magal and Word | Integrated Business Processes with ERP Systems | © 201160
Inventory Management (STO) Initial Steps
Availability check results in a deficit. Bikes are produced in Dallas and must be transferred to San
Diego (via STO)
Magal and Word | Integrated Business Processes with ERP Systems | © 201161
Inventory Management – Initial Step
Magal and Word | Integrated Business Processes with ERP Systems | © 201162
Demo 9.12 Create an STO
Review how to create an STO
Magal and Word | Integrated Business Processes with ERP Systems | © 201163
Production Process – Initial Steps Insufficient inventory of bikes in Dallas to meet the
requirements in the STO Execute the production process
Insufficient raw materials to produce the bikes
Magal and Word | Integrated Business Processes with ERP Systems | © 201164
Production Process – Initial Steps
Magal and Word | Integrated Business Processes with ERP Systems | © 201165
Demo 9.13 Create a Planned Order and a Production Order Review how to create a planned order and a production
order
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Procurement Process (External) The requirement for raw materials triggers the procurement
process to acquire these materials.
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Procurement Process (External)
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Plant Stock Valuation after External Procurement
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Account Balances after External Procurement
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Demo 9.14 Execute the Procurement Process
Review how to execute the procurement process
Magal and Word | Integrated Business Processes with ERP Systems | © 201171
Production Process - Continued GBI has received the raw materials The production process continues
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Production Process - Continued
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Plant Stock Valuation after Production
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Account Balances after Production
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Demo 9.15 Complete Production Review complete production
Magal and Word | Integrated Business Processes with ERP Systems | © 201176
Inventory Management - Continued Bikes are received into the Dallas plant inventory. GI for STO in Dallas GR for STO in San Diego
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Inventory Management - Continued
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Plant Stock Valuation at GI for STO
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Account Balances after a Goods Issue against an STO
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Plant Stock Valuation at GR for STO
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Demo 9.16 Complete the GI and GR for STO
Review complete GI and GR for STO
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Warehouse Management Process Related to STO Bikes arrive in the San Diego plant, which is WM enabled Complete WM steps related to GR
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Warehouse Management Steps
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Demo 9.17 Complete WM Steps Related to STO
Review complete WM steps related to STO
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Fulfillment Process - Continued
The bikes are now in stock in the San Diego plant. The fulfillment process, which had been interrupted, can
continue.
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Fulfillment Process - Continued
Magal and Word | Integrated Business Processes with ERP Systems | © 201187
Demo 9.18 Create a Delivery for a Sales Order
Review how to create a delivery for a sales order
Magal and Word | Integrated Business Processes with ERP Systems | © 201188
Warehouse Management Process
Magal and Word | Integrated Business Processes with ERP Systems | © 201189
Demo 9.19 Complete the WM Steps Related to the Sales Order
Review how to complete the WM steps related to the sales order
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Fulfillment Process – Concluding Steps
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Plant Stock Valuation at GI for SO
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Account Balances after Fulfillment
Magal and Word | Integrated Business Processes with ERP Systems | © 201193