Product Bulletin Bulletin Number: P-2008-0153-Global-Rev3 Date: 03 March 2009

CallPilot MPB96 and MGate Updates – New MGate RJ-45 to Amphenol Adapter

REVISION HISTORY

Date Revision # Summary of Changes

06 August 2008 Original bulletin This is the original publication

19 November 2008 Rev. 1 Updated to improve clarity regarding packaging, compatibility, and supplemental switch components required in certain configurations.

24 November 2008 Rev. 2 Updated to correct adapter part number from NTDU0606E6 to NTDU0609E6.

03 March 2008 Rev. 3 Updated to reflect change from separate switch-specific adapters to new single adapter offering simplified ordering and installation.

Reason for Revision This bulletin was revised to introduce the new Mertek™ MGate RJ-45 to Amphenol adapter. This adapter simplifies ordering and installation, obsolescing the previous switch-specific cabling requirements.

Introduction Nortel is pleased to introduce the new Mertek MGate RJ-45 to Amphenol adapter (N0193176) to simplify installation and connectivity between the recently enhanced CAT-5E MGate card (NTRB18DAE5) and MPB96 board (NTRH40CAE5) used in CallPilot 600r and 1005r Rackmount servers. Effective March 2nd, 2009, all new MGate orders include the new adapter.

Nortel Page 1 of 12

Overview of Product Benefits/Values The newer versions of the MPB96 board and MGate card, with adaptation of standard customer-provided Category 5E (CAT-5E) cabling, provide the following enhanced customer and channel partner values:

• Extended distances between CallPilot and CS 1000/M1 (600m versus 20m) o The original DS30x cable (NTRH2014E6) that connected the MPB96 board to

the MGate card was limited to 60 ft (20m). Replaced by standard CAT-5E cabling, this extends distances up to 1,968 ft (600m).

• Faster and simpler, installation and maintenance o Standard CAT-5E cable allows cabling to be run to exact length required,

reducing equipment room cable clutter. o Independent links enable focused, less obtrusive maintenance be performed. o Diagnostic LEDs improve supportability.

• Reduced cable costs and improved availability o CAT-5E cabling is less expensive than the Nortel proprietary cable. o CAT-5E cabling is readily available from electronics and computer retailers.

• Independent clocking for improved channel robustness o With the new CAT-5E MPB96/MGate versions, each MGate card provides an

independent clock resource, removing the dependence on a primary MGate for all other MGate link clocking. In the event of a link failure, no impact to other links (or their traffic handling capacities) will result.

o CAT-5E MGate cards, with their independent clocking, are not required to be within the same equipment shelf in the PBX.

Multiple CS 1000E media gateways require they be interconnected with a supplemental DECT clocking cable, NTDW67AAE6 Cable, CS1000 MGC Reference Cable [RoHS]. Reference product bulletin P-2008-0178-Global CS 1000 Media Gateway Clock Synchronization for additional details.

• Improved power/ground resilience o The new CAT-5E MPB96/MGate solution enhances CallPilot’s resilience to

power/ground fluctuations and resulting system impact caused by power surges often seen with severe weather (lightning strikes).

Nortel Page 2 of 12

MPB96 Compatibility The following information outlines the new MPB96 board compatibility.

CallPilot Platform NTRH40AAE5 NTRH40CAE5 600r ELAN/MGate Yes Yes

1005r ELAN/MGate Yes Yes 703t ELAN/MGate Yes No

1002rp ELAN/MGate Yes No 1002rp T1/SMDI Yes No

Notes:

1. The new MPB96 board (NTRH40CAE5) is only supported on CallPilot 600r and 1005r servers.

2. The new MPB96 board (NTRH40CAE5) only supports CAT-5E cabling for connectivity to the MGate cards in the switch.

3. The legacy MPB96 board (NTRH40AAE5) only supports DS30x cabling. 4. The legacy MPB96 board (NTRH40AAE5) continues to ship as standard

equipment for CallPilot 1002rp Rackmount and 703t Tower platforms.

MGate Compatibility The following information outlines the new MGate card compatibility.

CallPilot Platform NTRB18CAE5 NTRB18DAE5 600r ELAN/MGate Yes Yes

1005r ELAN/MGate Yes Yes 703t ELAN/MGate Yes Yes

1002rp ELAN/MGate Yes Yes 1002rp T1/SMDI N/A N/A

Notes:

1. The new MGate card (NTRB18DAE5) offers backward compatibility on all CallPilot platforms, supporting both legacy DS30x and new CAT-5E cabling.

a. CAT-5E cabling is only supported for use with CallPilot 600r and 1005r servers.

2. The new MGate card (NTRB18DAE5) is fully backward compatible with the legacy MPB96 board (NTRH40AAE5) and newer MPB96 (CAT-5E) boards.

3. The legacy MGate card (NTRB18CAE5) only supports the DS30x cabling. 4. The new MGate card (NTRB18DAE5) is not supported with Meridian Mail.

Meridian Mail systems require the legacy MGate card (NTRB18AA) which is still available for order.

Nortel Page 3 of 12

Cabling Specification The legacy DS30x cable (NTRH2014E6) that connects between the CS 1000 or M1 and the CallPilot server has now been replaced by standard CAT-5E connectivity. The NTRH2014E6 DS30x cable was provided by Nortel with each MPB96 board while the new standard CAT-5E cable is to be supplied by the customer or channel partner. The NTRH2014E6 cable is no longer provided by Nortel for new or migration 600r and 1005r orders. The new CAT-5E cable connection must be end-to-end, non-routable (signaling only) with a maximum cable distance of 600 meters (1968.4 feet).

• A maximum of two (2) Female-to-Female couplers should be used. • Bridge points and punch downs will result in signal loss and are therefore not

supported in any configuration.

CAT-5E RJ-45 Connector Pin-outs Cable pin-out for the CAT-5E is straight through without crossover.

RJ-45 pin MPB96 function MGate function 1 DS30 RXP DS30 TXP 2 DS30 RXN DS30 TXN 3 DS30 TXP DS30 RXP 4 - Unused - Unused 5 - Unused - Unused 6 DS30 TXN DS30 RXN 7 - Unused - Unused 8 - Unused - Unused

Shield Frame GND Frame GND

Nortel Page 4 of 12

Configuring STI Links for the CallPilot 600r and 1005r Servers CallPilot Manager’s Configuration Wizard is used to configure the switch telephony interface (STI) links and the DS0 channels between the MGate cards in the switch and the new MPB96 boards in the CallPilot server. Each MPB96 board can have three (3) STI links. There is a one to one (1:1) association between the DS30 ports on the back of the MPB96 board and the STI link in CallPilot Manager – meaning channels configured in STI Link 001 must be plugged into port one of the MPB96 board. CallPilot 1005r For the CallPilot 1005r server the DS30 ports are numbered from right to left and then from top to bottom as illustrated below.

STI Links 1, 2, 3

CallPilot 600r For the CallPilot 600r server the DS30 ports are numbered and cabled from left to right as illustrated below.

STI Links 1, 2, and 3

Nortel Page 5 of 12

Switch Connections Previously, three different switch-specific connectors were required for EMC-compliance. With the introduction of the new Mertek MGate to RJ-45 connector, those are replaced by this single, simpler to order and install adapter. Previous EMC-connector cabling configurations:

Switch Type CAT-5E

MPB96/MGate Combo Opt 11C (Mini)

(Note 2) Opt 11C (Note 1)

Opt 61/81 (Note 3)

CS 1000 (Note 2)

NTRH40CAE5 and NTRB18DAE5

NTDU0609E6 NTDK8305E6 NTVQ0110E5 NTDU0609E6

1. The CAT-5E cables from the MPB96 connect to the RJ-45 Female connector of

the shielded cable kit through the new MGate faceplate. 2. The CAT-5E cables from the MPB96 connect to the RJ-45 Female connector of

the ferrite cable kit through the new MGate faceplate. 3. The CAT-5E cables from the MPB96 connect to the ELAN RJ-45 Female

connector of the RJ-45 to Amphenol adapter on the bulkhead.

PEC Description NTDU0609E6 IP D/B RJ-45 M to M Ethernet Cable (25cm) NTDK8305E6 100Base-T Extension Cable (2m or 6 foot) NTVQ0110E5 Shielded 50-pin key telephone to 9D Sub and twin RJ-45 adapter

Revised EMC-connector cabling configurations:

Switch Type CAT-5E

MPB96/MGate Combo Opt 11C (Mini) Opt 11C Opt 61/81 CS 1000

NTRH40CAE5 and NTRB18DAE5

N0193176 – one connector; all switch configurations

Note: For CS 1000E systems, populating multiple MGate cards across different media gateways requires the supplemental DECT clocking cable, NTDW67AAE6 Cable, CS1000 MGC Reference Cable [RoHS], to be equipped to synchronize clocking between gateways. Reference bulletin P-2008-0178-Global for additional information.

Nortel Page 6 of 12

Example Installation using older NTDU0609E6 adapter The following depicts a CS 1000 Media Gateway with a single NTRB18CAE5 CAT-5E MGate card installed. The NTDU0609E6 adapter, with ferrite rings both inside and outside the cabinetry, connects at one end to the MGate card, and at the other end, to the customer-provided CAT-5E cabling. The customer provided CAT-5E cabling then extends to the MPB96 board installed in the CallPilot server (not depicted).

Example Installation using new N0193176 RJ-45 to Amphenol adapter The following depicts three switch configurations using the newer Mertek adapters

Nortel Page 7 of 12

Ordering Guidelines and Procedures Effective March 2nd, 2009, the N0193176 RJ-45 to Amphenol adapter is included in each order for NTRB18DAE5 MGate card DS30/RJ-45. No additional ordering action is required.

Server-level Packaging Changes CallPilot 600r and 1005r package codes, as listed on the shipping information received with the system, have changed at the server level. These code changes occurred on August 4th, 2008 (600r servers) and September 1st, 2008 (1005r servers) and were required to reflect the new CallPilot MPB96 (NTRH40CAE5) board which is now standard equipment for all new CallPilot 600r and 1005r base system and migration offers.

Platform Old Server-level code New Server-level code 600r NTUB31AAE5 NTUB31ABE5

1005r (96 MPUs) NTUB28CAE5 NTUB28CBE5 1005r (288 MPUs) NTUB28DAE5 NTUB28DCE5

Note: With the CAT-5E MPB96/MGate component introduction, the legacy NTRH2014E6 cable is no longer included with system shipments. The CAT-5E cable used to connect the new MPB96 and MGate must be sourced separately, through Nortel or another supplier. CallPilot 5.0 Base System Package(s) Below identifies the new CAT-5E offer packages for the CallPilot 600r and 1005r.

PEC CPC Description NTZE67ABE5 N0181932 CallPilot 5.0 600r v2 Base System Pkg NTZE78GBE5 N0181935 CallPilot 5.0 Rackmount 1005r v2 Base System – 96 MPUs NTZE78KBE5 N0181938 CallPilot 5.0 Rackmount 1005r v2 Base System – 288 MPUs

NTZE78NBE5 N0181941 CallPilot 5.0 Rackmount 1005r v2 High Availability Base System – 96 MPUs

NTZE78PBE5 N0181942 CallPilot 5.0 Rackmount 1005r v2 High Availability Base System – 288 MPUs

Nortel Page 8 of 12

CallPilot 5.0 High Availability or High Availability with High Capacity Customers with a CallPilot 1005r server can optionally enable a local hot standby redundancy capability. The existing High Availability and High Availability with High Capacity bundles have been updated to include the new CallPilot MPB96 board. The High Availability feature is supported on release 5.0 1005r servers only.

PEC CPC Description

NTZE78SBE5 N0181943 CallPilot 5.0 Rackmount 1005r v2 – 96 MPUs High Availability Upgrade Bundle

NTZE78QBE5 N0181945 CallPilot 5.0 Rackmount 1005r v2 – 288 MPUs High Availability Upgrade Bundle

NTZE78RBE5 N0181946 CallPilot 5.0 Rackmount 1005r v2 – High Capacity and High Availability Upgrade Bundle

CallPilot 5.0 Migration Server Platform(s) CallPilot 600r and 1005r migration packaging IDs have changed to reflect the new CallPilot MPB96 boards. These packages are for refreshing a server hardware platform only.

PEC CPC Description NTZE67BBE5 N0181933 CallPilot 5.0 600r v2 Migration Server

NTZE78GBE5 N0181936 CallPilot 5.0 Rackmount 1005r v2 Migration Server – 96 MPUs

NTZE78LBE5 N0181939 CallPilot 5.0 Rackmount 1005r v2 Migration Server – 288 MPUs

Note: When migrating from an existing platform to a CAT-5E equipped 600r/1005r server, ensure sufficient replacement CAT-5E MGate (NTRB18DAE5) cards and switch-specific interface adapters are also ordered. Legacy MGate cards (NTRB18CAE5) only support DS30x cabling, not CAT-5E cabling. CallPilot 5.0 Replacement Standby Server Platform(s) For customers wishing to order a replacement standby server platform the following codes are required

PEC CPC Description NTZE67CBE5 N0181934 CallPilot 5.0 600r v2 Stand-By System

NTZE78JBE5 N0181937 CallPilot 5.0 Rackmount 1005r v2 Standby Server – 96 MPUs

NTZE78MBE5 N0181940 CallPilot 5.0 Rackmount 1005r v2 Standby Server – 288 MPUs

Nortel Page 9 of 12

CallPilot 600r CAT-5E Upgrade Order a CAT-5E upgrade for the 600r server platform.

PEC CPC Description NTRB18DAE5 N0080842 MGate DS30 RJ-45, CallPilot 32 NTRH40CAE5 N0159654 MPB96 Board RoHS version 2

1. NTRH40CAE5 only supports the CAT-5E cable integration 2. NTRH40CAE5 always requires NTRB18DAE5 and CAT-5E cabling

Note: When replacing an NTRH40AAE5 in a CallPilot 600r with the newer version NTRH40CAE5, order the parts above and follow the instructions as outlined in the Server Maintenance and Diagnostics NTP. CallPilot 1005r CAT-5E High Availability and Capacity Expansions Order a hardware capacity expansion for the 1005r server platform as well as the appropriate switch connectors as noted above.

PEC CPC Description NTRB18DAE5 N0080842 MGate DS30 RJ-45, CallPilot 32 NTRH40CAE5 N0159654 MPB96 Board RoHS version 2

NTUB91DBE5 N0181397 CallPilot 1005r Rackmount ELAN System High Capacity Upgrade Kit (MPUs 97 to 288), Version 2

1. Order NTUB91DBE5 to expand 1005r system to High Capacity with 96 additional

channels (288 MPU expansions) with CAT-5E integration. 2. NTRH40AAE5 (Legacy) and NTRH40CAE5 (CAT-5E) can co-reside in the same

CallPilot server. 3. For expansions wishing to maximize CAT-5E connectivity, move the existing

NTRH40AAE5 board to the third position, in the CallPilot server, which is not connected to the switch. Then order sufficient NTRB18DAE5 MGate cards to support replacement of the existing legacy cards and also the additional channels being expanded.

Hardware Upgrade and Retrofit Guidelines Platform DSP Hardware MGate Hardware Cable Connectivity Notes

600r or

1005r

Replace: NTRH40AAE5 With: NTRH40CAE5

Replace all: NTRB18CAE5 With all: NTRB18DAE5

Replace all: NTRH2014E6 With all: CAT-5E Cables

1, 2

Notes:

1. CAT-5E cable and RJ-45 connectivity is customer provided equipment. 2. This retrofit can be purchased as a standalone merchandise hardware order.

Nortel Page 10 of 12

Server-Level Replacement Updates Effective August 4th 2008, all CallPilot 600r systems are equipped with the new MPB96 board (NTRH40CAE5) and require version-2 server-level replacements. Effective September 1st 2008, all CallPilot 1005r systems are equipped with the new MPB96 board (NTRH40CAE5) and require version-2 server-level replacements. These systems use CAT-5E cabling between CallPilot and the CS 1000/M1 so any replacements must be the NTRH40CAE5. The following codes should be used for server-level replacements.

PEC CPC Description

NTZE87OBE5 N0174832 CallPilot 600r Warranty Replacement – 96 MPU, Version 2

NTZE88OBE5 N0174833 CallPilot 5.0 1005r Warranty Replacement – 96 MPU, Version 2

NTZE89OBE5 N0174834 CallPilot 5.0 1005r Warranty Replacement – 288 MPU, Version 2

Status/Diagnostic LED Indicators

LED Warning Reason Yellow LED on the RJ-45 of both the MPB96 and MGATE ends of the cable

• Cable is not seated fully into the RJ-45 connection at one end of the other

• Wrong cable

No LED (Green or Yellow) lit on the MGate faceplate

• NTRH2014E6 plugged onto the backplane Amphenol connector for the MGate – MGate is configured for legacy compatibility mode

1. Signaling detection makes it necessary to have good, tight connections for any,

and all I/O panel connections including filters and amphenol.

MGate faceplate RJ-45 interaction with new adapter Once the N0193176 RJ-45 to Amphenol adapter is connected, the corresponding 50-pin connector within the switch takes “control” and the MGate front-faceplate R-45 connector will be automatically disabled. This safeguard prevents craftsperson from incorrectly attempting to use both connectors, eliminating installation errors.

Nortel Page 11 of 12

Nortel Page 12 of 12

CS 1000E noise/static on CallPilot channels

A potential CallPilot voice/fax channel static condition exists when installing CAT-5E MGate cards (NTRB18DAE5) in a CS 1000E Media Gateway expansion cabinet to a legacy MPB96 (NTRH40AAE5, non CAT-5E) board. If this condition occurs, any of the following workarounds may be applied independently to resolve the issue. Apply the one most suitable to the customer environment:

1) Move all MGate cards from expansion cabinets to the main cabinet. 2) Upgrade the Media Gateway firmware from version AA13 to FA14. This update can

be downloaded from the Enterprise Solutions PEP Library (ESPL) at www.nortel.com/espl under “Serviceability Updates and Loadware/Firmware Distribution Tools” using File ID “MGCFAA14”.

3) Replace CAT-5E MGate cards (NTRB18DAE5) with legacy MGate cards (NTRB18CAE5). 4) Upgrade the MPB96/MGate components to a CAT-5E configuration.

References and Related Documentation Additional information regarding the CallPilot 600r and 1005r server installation and maintenance can be found in the following NTP documents:

• NN44200-302 – Meridian 1 and CallPilot Server Configuration • NN44200-312 – Communication Server 1000 and CallPilot Server Configuration • NN44200-704 – CallPilot 1005r Server Maintenance and Diagnostics • NN44200-703 – CallPilot 600r Server Maintenance and Diagnostics • NN44200-308 – CallPilot 1005r Installation • NN44200-307 – CallPilot 600r Hardware Installation • NN44200-313 – CallPilot Quick Start Guide • NN44200-306 – CallPilot Task list • NN44200-700 – CallPilot Troubleshooting • CallPilot Product and Sales/Marketing Bulletins:

o SM-2007-0168-Global-Rev1, CallPilot 5.0 Commercial Offer Guide o SM-2007-0180-Rev 1, General Availability of CallPilot 5.0 o P-2007-0174-NA, CallPilot Server-Level Replacement Procedures

*Nortel, the Nortel logo and the Globemark are trademarks of Nortel. ©2009 Nortel Networks Limited. All rights reserved. Nortel, the Nortel logo, and the Globemark design are trademarks of

Nortel Networks Limited. All other trademarks are the property of their respective owners. The information in this document is subject to change without notice. Nortel reserves the right to make changes, without notice, in equipment design as engineering or manufacturing methods may warrant. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks Limited.

To view the most recent version of this bulletin, please visit Nortel’s Partner Information Center on the web at: http://www.nortel.com/pic.