Assignment 1st Information:Identifying the vacancy: The recruitment process begins with the human resource department receiving requisitions for recruitment from any department of the company. These contain:

• Posts to be filled• Number of persons• Duties to be performed• Qualifications required

Preparing the job description and person specification.

Locating and developing the sources of required number and type of employees(Advertising etc).

Short-listing and identifying the prospective employee with requiredcharacteristics.

Arranging the interviews with the selected candidates.

Conducting the interview and decision making

1. Identify vacancy

2. Prepare job description and person specification

3. Advertising the vacancy

4. Managing the response

5. Short-listing

6. Arrange interviews

7. Conducting interview and decision making

Know the HR Challenges in Recruitment

SOURCES OF RECRUITMENT

Introduction & Overview Understanding the job and profiling the ideal person Selection Options Attracting the Right Person Application and Shortlisting The Interview References,Medicals & Other checks Appendices Useful References and Links SECTION 1Introduction & OverviewThis is the first edition of the Public Appointments Service Recruitment and Selection Toolkit. It has been designed to assist HR personnel and line managers across the Civil and

Public Service(s) in recruiting and promoting the best people to serve the current and future needs of their respective Departments / Offices. It provides practical advice on implementing transparent and effective merit based selection systems and includes guidance on interviewing.

This Toolkit has been developed in association with the Personnel Officers Network and withthe help of experienced and highly skilled people throughout the public service. It brings together tried and tested public service recruitment values and best practices.

It is, above all, highly practical and provides:

advice on how to develop thorough job descriptions and person specifications; guidelines on organising and conducting shortlisting and interviewing processes; cross-checks with the Commission for Public Service Appointments (CPSA) Codes of Practice

on each of the key activity areas in recruitment and selection; advice on good practice in documenting different aspects of the process; a range of case studies and examples; advice on equality and diversity friendly initiatives and actions.Recruitment and selection are essentially concerned with finding, assessing and engaging new employees or promoting existing ones. As such, its focus is on matching the capabilities and interests of prospective candidates with the demands and rewards of a given job. Recruitment and selection decisions are amongst the most important of all decisions that managers have to make because they are a prerequisite to the development of an effective workforce.

It should be noted that recruitment is only one aspect of human resource management. It needs to be underpinned by a clear linking of the objectives and strategy of the organisation to the jobs people are asked to do.  It should be supported by properly evaluated HRM systems, such as resource management, training and development programmes, career progression, performance management, health and safety and welfare issues.

Principles of Public Service recruitment and selectionThe Public Service Management (Recruitment and Appointments) Act 2004 provides a modern andefficient framework for public service recruitment which allows for greater flexibility in meeting changing business needs while maintaining the traditionally high standards of probity and integrity in public service appointments.

The CPSA has published a number of Codes of Practice (available on www.cpsa-online.ie ) which set out the principles to be observed in respect of recruitment and selection procedures and practices in relation to the appointments covered by the Act. The principlesare:

Probity Appointments made on merit An appointments process in line with best practice A fair appointments process applied with consistency

Appointments made in an open, accountable and transparent mannerSummary descriptions of each of these principles are contained on page 13

The CPSA accepts that recruitment practices need to evolve in order to keep abreast of goodpractice in every sense and does not wish to limit such scope by prescribing a fixed process for recruitment. The Code has been developed, therefore, to take account of a changing work and social environment, the different business demands that this has placed on the Civil Service and the consequent need for flexibility in recruitment practices. As such the dynamic nature of recruitment systems is acknowledged and encouraged.

This Recruitment and Selection Toolkit is designed to help HR personnel in putting recruitment, selection and internal promotion systems in place that are consistent with those principles. To this end, each section of this Guide concludes with a cross check withthe CPSA Code of Practice for the relevant stage of the recruitment process.

The following chart provides an overview of the process required for good practice in recruitment and selection:

The following is an overview of the key areas covered in each section of this toolkit:

Section 2: Defining requirementsSection 2 provides advice on how to analyse jobs and prepare good job descriptions and person specifications.  It also deals with some of the more common pitfalls in relation to discrimination and how to avoid them.

The section emphasises the importance of focusing on the purpose of the job, its main accountabilities and the essential skills needed to perform it effectively.

Accurate job descriptions and person specifications:

provide the relevant criteria against which candidates can be measured throughout the selection process and which can be justified in accordance with relevant legislation;

provide valuable information to ensure that selection techniques and tools are customisedto reflect the requirements of the job;

generate good quality information which will help assessors to make better decisions.Section 3: Selection optionsSection 3 gives an overview of selection methods, including their appropriate uses and advantages and explores some of the issues which should be considered when using different approaches.

The selection process should be designed to assess the skills and criteria determined in the job description and person specification.  Deciding which methods are most appropriate for a given situation often involves finding the right balance between the ideal approach and the money and time available.

There are many different selection situations, from internal promotions to selecting candidates from the open market. In all cases the objective is to choose a high quality selection procedure based on the skills/competencies relevant to the job. This section outlines some of the most commonly used selection techniques, including:

Application forms & Curriculum Vitae Psychometric tests and work sample tests

Interviews Personality questionnaires Assessment centresA number of case studies are presented which demonstrate how different selection options can be deployed in different circumstances.

Section 4: Attracting the right applicantsSection 4 emphasises the importance of clearly describing the job and presenting a positiveimage of both the position to be filled and the organisation.  It gives practical advice onhow to ensure that the advertisement catches the eye of suitable candidates.  It emphasisesthe importance of presenting useful information that will help them in making the decision to apply.

Whether the process is advertised internally or externally, the aim at this stage is to attract high quality and suitable applicants to increase the chances of ultimately finding the right person for the job.

This section concludes with some practical advice on how to ensure that advertisements are equality and diversity friendly and looks at the issues HR practitioners need to be aware of in relation to recruitment advertising and the Official Languages Act 2003.

Section 5: Applications & shortlistingSection 5 deals with developing or designing an application form which will elicit sufficient information to inform the selection process.  It considers the relative merits of different types of application forms.

The section gives advice on how to shortlist candidates on the basis of their applications.

The decisions made at short-listing are crucial as they eliminate some candidates from the selection process. Short-listing should be done in a careful and systematic manner by considering each application and evaluating it against relevant criteria. The importance ofgood process and practical guidelines on how the selection board can justify the decisions taken are covered in this section.

Section 6: The InterviewSection 6 deals with the interview, which is usually the last major step in the selection process.  It focuses on two main areas: the features of effective interviews and the management of the interview process.

This section deals comprehensively with the characteristics of structured and competency based interviews and presents key principles for effective interviewing.

The section also deals with managing the logistics of the interview process, the roles of interviewers and the qualities associated with effective interviewers.  It covers a number of other important elements of preparing and managing the interview process.

It concludes with useful advice and guidelines for facilitating candidates with disabilities and dealing with multiple interview boards.

Section 7: References, medicals and other checksSection 7 deals with a number of different types of candidate checks. These may include a medical/health check to ensure that the prospective employee is capable of doing the job in

the foreseeable future, a character check and assessment of their eligibility to work in this State.

Although a candidate’s skills may have been objectively tested through a range of assessment methods, the accuracy of some of the information supplied by the candidate must be independently verified. This section includes details on these checks and concludes withinformation on Certificates of Appointment.

AppendicesThe appendices include many useful tools that are clearly referenced from the relevant areas throughout the Toolkit.

References and LinksThis guide concludes with a list of useful references and links.

Commission for Public Service AppointmentsCode of Practice: Principles of Good Recruitment & Selection

ProbityA key objective of the Commission is to ensure acceptable standards of probity in all recruitment and selection processes. The principles established by the Commission in this Code of Practice are underpinned by the core values that define probity such as integrity,impartiality, fairness, reliability and ethical conduct. The Commission is concerned to nurture a values-based culture of trust, fairness, transparency and respect for all, and to ensure that probity standards are subject to consistent, rigorous standards and oversight through its audit function. Licence holders must be committed to these values and must ensure that all aspects of the recruitment process are effective, efficient and ethical.

Appointments made on meritAppointment on merit means the appointment of the best person for any given post through atransparent competitive recruitment process where the criteria for judging suitability of candidates can be related directly to the qualifications, attributes and skills required to undertake the duties and responsibilities to the required standard. It is a fundamentally fair and just approach to dealing with individual applicants resulting in the selection of individuals whose competencies, abilities, experience and qualities best match the need of the organisation in question.  Merit is therefore an integral principle which must underpin all recruitment policies and practices.

Throughout any merit-based process, it is essential to ensure that the selection process should not provide unjustifiable advantage or disadvantage to any particular group of candidates.  The selection process should embrace issues of inclusiveness, diversity, and genuine equality of opportunity, and these issues should be integral to the processes by which appointments are made.

An appointments process in line with best practiceAll recruitment processes and practices should be efficient, cost effective and in line with best practice.  Best practice extends to all aspects of the recruitment process including defining job and person specifications, advertising the vacancy and selecting appropriate assessment mechanisms. It also includes the supporting management arrangements

and training provided.

A fair appointments process applied with consistencyThe Commission wholly opposes any form of direct or indirect discrimination, whether active or passive.  The selection process adopted and the manner in which it is applied must be undertaken fairly and with real commitment to equality of opportunity.  Licence holders have an obligation to treat candidates fairly, to a consistent standard and in a consistent manner.

Appointments made in an open, accountable and transparent mannerTransparency in the processes and the openness with which candidates are dealt with by licence holders will enhance candidate confidence. Open and active communication on the process and the basis for assessment should be adopted. There should also be a real commitment to offering meaningful feedback to candidates who seek it.

Source:www.cpsa-online.ie^ top

Online Recruitment Management SystemTIC Online Recruitment Management SystemThe TIC Online Recruitment Management System is a software package created by The Information Company for facilitating an organisation’s recruitment process. 

Who will find it useful?HR departments.

Department heads.

HR / search consultants.

FeaturesThe Online Recruitment Management System offers a range of features that can help managers avoid hassles and save a huge amount of time they would otherwise have to spend on the recruitment process. 

HighlightsHR management

Secure, password-protected.

Multi-user, multi-location capabilities, with different rights (which department or division can place vacancy notice for which positions and locations).

Create forms for different categories of applicants — and ensure that corresponding entries are made in vacancy notices and lists published on the website.

Create vacancy notice online.

They should also be able to sort the enquiries for analysis and further action.

Create filters to help selectors sort through applications.

Create filters that will automatically weed out applications that do not meet stipulated criteria — thus avoiding wastage of time on irrelevant or flippant applicants.

Display vacancy notices online, in simple or classified (department-, division-, location-wise) form.

Allow site visitors to search for relevant notices.

Allow applicants to fill applications online and send them along with attachments.

Store information in a database.

View applications, and print.

Search applications on the basis of given criteria, sort, display in easy-to-use format; convert to spreadsheet or PDF format.

Send automatic emails to applicants where required.

Check efficiency of response to the applications

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Excel 2013 training courses, videos and tutorialsBeginner

Add numbers in Excel 2013

Watch these videos to see how Excel 2013 makes it easy to add numbers using formulas, buttons, and functions (such as the SUM and SUMIF functions).

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Basic math in Excel

Let Excel be your calculator. Take this course to learn how to add, subtract, multiply, and divide using formulas and functions.

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Create a chart

Charts provide a visual representation of your data, making it easier to analyze. Each type of chart highlights data differently. And some charts can’t be used with some types of data.

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Create your first Excel 2013 workbook

Watch these videos to learn how to use Excel 2013. Get started with the new versionto see how to do everyday tasks.

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Beginner

Freeze or lock panes

You want to scroll down and see your rows of data, but when you get to the bottom of the screen, your column names in the top row have disappeared. To fix this, you freeze the top row so that it's always visible. Good news – the command is easy to get to. Click View > Freeze Panes > Freeze Top Row.

Watch online

Top tips for working in Excel Online

Use Excel Online to change the formatting of numbers and text to help make your information stand out. And see 3 ways to quickly add numbers, too.

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Understand and use cell references

One of the key things you’ll calculate in Excel are values in cells, the boxes you see in the grid of an Excel worksheet. Each cell is identified by its reference—thecolumn letter and row number that intersect at the cell's location. For example, a cell in column D and row 5 is cell D5. When you use cell references in a formula, Excel calculates the answer automatically using the numbers in the referenced cells.

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Use AutoFill and Flash Fill

Sometimes you need to enter a lot of repetitive information in Excel, such as dates, and it can be really tedious. But the AutoFill feature can help. Or say you have information in Excel that isn’t formatted the way you need it to be, and goingthrough the entire list manually to correct it is daunting. In this case, Flash Fill (a new feature in Excel 2013) can do the work for you. AutoFill and Flash Fillare tremendous time savers, and in this course, we’ll cover them in more detail.

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Intermediate

Add or subtract time

You can add and subtract time in Excel almost like you subtract other types of numbers. For example, you might do this if you want to know how long it took to

Intermediate

complete a project’s tasks. The one exception is that Excel doesn't support a negative number formatted as time.

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Average a group of numbers

When you need to find an average, you can click a button, or use a function in a formula. The AutoSum button lets you find the average in a column or row of numberswhere there are no blank cells. Use the AVERAGE or the AVERAGEIF functions to find the average of numbers that aren’t in a contiguous row or column. And use the SUMPRODUCT and the SUM functions to find a weighted average, which depends on the weight that’s applied to the values.

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Insert headers and footers

You can add headers to the top and footers to the bottom of a worksheet. When you print the worksheet, the headers and footers also print. For example, you might create a header with the file path and a footer with page numbers. Headers and footers display only in Page Layout view and on printed pages. Take this quick course to learn more.

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Make the switch to Excel 2013

Watch these videos to make the switch to Excel 2013. Get started with the new version to see how to do everyday tasks.

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Sort and filter data

Excel is an amazing tool for analyzing data. And Sort and Filter are some of the most commonly used features to help you. To change the order of your data, you’ll want to sort it. To focus on a specific set of your data, you can filter a range ofcells or a table. Take this course to learn more.

Watch online

Take conditional formatting to the next level

Intermediate

In the course Use conditional formatting, we covered the basics of conditional formatting. Here, we'll go a few steps further and see how to apply conditional formatting to cells, tables, PivotTables, and worksheets. For example, to quickly conditionally format cells, you can use a Quick Analysis option or an option on theConditional Formatting button in the ribbon. We'll also use formulas to apply conditional formatting, and learn how to edit and delete rules using the Conditional Formatting Rules Manager.

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Use conditional formatting

It can be hard to get a lot of meaning out of numbers in a worksheet. But Excel provides a bunch of ways to quickly analyze your data using conditional formatting.For example, you can use a color scale to differentiate high, medium, and low temperature values.

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VLOOKUP: When and how to use it

Learn how to use the VLOOKUP function to find data in a large spreadsheet, and on other worksheets in a large workbook. These videos explain each of the VLOOKUP arguments, and mistakes to avoid.

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Webinar: Simplifying Your Excel Data

This 15-minute video goes over Conditional Formatting, the new Quick Analysis feature, and making better charts for presentations.

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Advanced

Advanced IF functions

Take this course to learn complex examples and variations of the IF function in Excel, including nested IF functions, IF with AND and OR, COUNTIFS and SUMIFS, and AVERAGEIFS and IFERROR.

Advanced

Watch online

Array formulas

Create array formulas, often called Ctrl Shift Enter or CSE formulas, to perform calculations that generate single or multiple results. Take this course to learn more.

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Create and manage drop-down lists

You can make a worksheet more efficient by providing drop-down lists. Someone usingyour worksheet clicks an arrow, and then clicks an entry in the list. Take this course to learn more about how best to use and manage them.

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Create a PivotTable and analyze your data

Learn what a PivotTable and PivotCharts are and how you can use them to summarize and analyze data in Excel 2013.

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Password protect workbooks and worksheets

Your Excel workbook or worksheets contain sensitive strategic data, so you want to require others to enter a password to open them. Or you can share the data freely with anyone without requiring a password, but require a password to make changes. Take this short course to find out more.

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Print worksheets and workbooks

Print Excel worksheets and workbooks one at a time, or several at one time. You canalso print a partial worksheet, such as an Excel table.

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Webinar: Understanding Power Pivot

Advanced

Power Pivot lets you import massive amounts of data from different sources and mashit together to create useful reports. Now that you have started in, Owen Duncan, Senior Content Developer for Power Pivot, will show you the ropes in this video.

 Watch online

Webinar: Understanding the Excel Data Model

The Excel data model is revolutionizing how you work with data. A discussion and demo with Owen Duncan, Senior Content Developer.

 Watch online

Work with macros

You want to automate a repetitive task in Excel so that you can do the task again with a single click. The best way to do that? Record a macro. And the macro recorder is the easiest way to create a new macro in Excel. Take this course to learn more.

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Check out training courses for the rest of the Office 2013 programs.

Applies To: Excel 2013

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Assignment No-4

What Is Business Development? Strategies Resources Privacy Policy

Business Development Manager Job DescriptionCreate One and Learn About The Position

WHAT IS BUSINESS DEVELOPMENT? STRATEGIES RESOURCES PRIVACY POLICY

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Business Development Manager Job DescriptionThis site was created to help you:

o Put together a great job description for a Business Development Manager position

o Understand what a Business Development Manager is and what you should expect from one

o Learn more about being a Business Development Manager

Our homepage simply gives you the Business Development Manager job description. The rest of the site provides supplementary material related to business development and what you should expect from your Business Development Manager.

You may use this Business Development Manager Job Description as a starting point for your company’s ad. Please spend the time to customize it to your company’s needs. This description contains

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just about everything you would ask a Business Development Manager to do. Therefore, it would be a lot to ask of one person.

The Role of the Business Development ManagerA Business Development Manager works to improve an organization’smarket position and achieve financial growth. This person defineslong-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Business Development Managers work in a senior sales position within the company. It is their job to work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization. To achieve this, they need to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future. Business Development Managers will also help manage existing clients and ensure they stay satisfied and positive. They call on clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs.

Job DescriptionThe primary role of the Business Development Manager is to prospect for new clients by networking, cold calling, advertisingor other means of generating interest from potential clients. They must then plan persuasive approaches and pitches that will convince potential clients to do business with the company. They must develop a rapport with new clients, and set targets for sales and provide support that will continually improve the relationship. They are also required to grow and retain existing accounts by presenting new solutions and services to clients. Business Development Managers work with mid and senior level management, marketing, and technical staff. He/she may manage the

activities of others responsible for developing business for the company. Strategic planning is a key part of this job description, since it is the business manager’s responsibility todevelop the pipeline of new business coming in to the company. This requires a thorough knowledge of the market, the solutions/services the company can provide, and of the company’s competitors. While the exact responsibilities will vary from company to company, the main duties of the Business Development Manager can be summarized as follows:

New Business Development

o Prospect for potential new clients and turn this into increased business.o Cold call as appropriate within your market or geographic area to ensure a

robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network.

o Identify potential clients, and the decision makers within the client organization.

o Research and build relationships with new clients.o Set up meetings between client decision makers and company’s practice

leaders/Principals.o Plan approaches and pitches. * Work with team to develop proposals that speaks

to the client’s needs, concerns, and objectives.o Participate in pricing the solution/service.o Handle objections by clarifying, emphasizing agreements and working through

differences to a positive conclusion. * Use a variety of styles to persuade ornegotiate appropriately.

o Present an image that mirrors that of the client.

Client Retention

o Present new products and services and enhance existing relationships.o Work with technical staff and other internal colleagues to meet customer

needs.o Arrange and participate in internal and external client debriefs.

Business Development Planning

o Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

o Present to and consult with mid and senior level management on business trendswith a view to developing new services, products, and distribution channels.

o Identify opportunities for campaigns, services, and distribution channels thatwill lead to an increase in sales.

o Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Management and Research

o Submit weekly progress reports and ensure data is accurate.o Ensure that data is accurately entered and managed within the company’s CRM or

other sales management system.o Forecast sales targets and ensure they are met by the team.o Track and record activity on accounts and help to close deals to meet these

targets.o Work with marketing staff to ensure that prerequisites (like prequalification

or getting on a vendor list) are fulfilled within a timely manner.o Ensure all team members represent the company in the best light.o Present business development training and mentoring to business developers and

other internal staff.o Research and develop a thorough understanding of the company’s people and

capabilities.o Understand the company’s goal and purpose so that will continual to enhance

the company’s performance.

Education

Business development management positions require a bachelor’s degree and 3-5 years of sales or marketing experience. An MBA is often requested as well.

Other Skills and Qualifications

Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting

Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting SalesGoals, Professionalism, CRM, and Microsoft Office.

Copyright © 2015 Business Development Manager Job Description.

How to Become a Business Development ManagerBusiness development managers work with companies to develop, expand and generate new business opportunities. Responsibilities for those working within this industry may vary depending on the type of company and the business services and products provided. Generalized tasks may include marketing, product development and distribution, writing contract proposals and presentations and meeting with potential new clients. Although there are no specific requirements for successfully entering the field, becoming a business development manager requires developed capabilities in the areas of business administration, economics and finance as well as strong communications and negotiating skills. Here are some helpful tips on how to become a business development manager.

Evaluatingthe marketforopportunities andfocusing ononly thoseareas,which couldbenefit thecompany inthe longer

run

Gathering as much data on the customer/clients, as indeed thecompetitors

Determining the right sources/contacts  to enter the market

Develop a model Business design

Business development involves evaluating a business and then recognizing its full potential, using such tools as:

Marketing

Identify, create and gather experienced individuals in the field,having insight, experience and knowledge of the business venturebeing embarked upon

Ensure customer satisfaction, before, during and after accomplishment of the taskA sound Organisation always aims to withstand pressure from thecompetitors and never stops business development and keepsengaged in it.It is an ongoing process, which continues to getinstitutionalised, with the passage of time.Successful Business Development often requires a multi-disciplinary approach, far beyond just remaining focussed ontothe customer.

It is an ongoing dynamic process, which requires focussed andtargeted approach towards attaining market access and havingfuturistic designs to explore areas which have either remaineddormant or have recently been marketed.

B. ADVISOR BUSINESS DEVELOPMENT

Adviser Business Development is a function within a Company,which is established besides the other executive functions.The title is used to define a position, alongside the Consultantand is expected to have a broad and comprehensive knowledge ofall matters related to the business of the Organisation, with aneye towards identifying new/prospective areas of entering intolucrative business ventures and cultivating business growth.

Responsibilities are given here under:

Elaborate business development plans, implement processes to support business growth through customer and market definition·

Facilitate business growth by working as a cohesive team with thesenior management

Build and maintain high level contacts with current and prospective customers, including other business and project partners

Drive prospects through to contract awards, including identifyingnew customers and markets, simultaneously developing approaches to the market and identifying new prospects

1. What happens if you press Ctrl + Shift + F8?

[A] It activates extended selection

[B] It activates the rectangular selection

[C] It selects the paragraph on which the insertion line is.

[D] None of These

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Answer & Explanation31. What is the keyboard shortcut (button or buttons to be pressed) for

creating a chart from the selected cells?

[A] F3

[B] F8

[C] F7

[D] F11

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Answer & ExplanationAnswer: Option [D]

32. What is the short cut key to open Font dialog box?

[A] Ctrl + D

[B] Ctrl + Shift + D

[C] Ctrl + F

[D] Alt + Ctrl + F

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Answer & ExplanationAnswer: Option [A]

33. How can you access the font size tool on formatting toolbar?

[A] Ctrl + Shift + S

[B] Ctrl + Shift + P

[C] Ctrl + P

[D] Ctrl + S

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Answer & ExplanationAnswer: Option [B]

34. How can you make the selected character superscripted?

[A] Ctrl + Shift + =

[B] Ctrl + =

[C] Alt + Ctrl + Shift + =

[D] None of above

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Answer & ExplanationAnswer: Option [A]

35. What does Ctrl + = key effect?

[A] All Caps

[B] Shadow

[C] Superscript

[D] Subscript

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Answer & ExplanationAnswer: Option [D]

36. What happens if you mark on Hidden check box of Font dialog box after you select some text?

[A] The text is hidden and you need to bring it by removing the check box if needed again

[B] The text is deleted from document and you need to bring from Recycle Bin if required again.

[C] The text is hidden and cannot be returned back

[D] The text is deleted and cannot be returned back

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Answer & ExplanationAnswer: Option [A]

37. How can you increase the font size of selected text by one point every time?

[A] By pressing Ctrl + }

[B] By pressing Ctrl + {

[C] By pressing Ctrl + [

[D] By pressing Ctrl + ]

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Answer & ExplanationAnswer: Option [D]

38. How can you break the current column and start a new column immediately?

[A] Press Alt + Enter

[B] Press Ctrl + Enter

[C] Press Alt + Shift + Enter

[D] Press Ctrl + Shift + Enter

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Answer & ExplanationAnswer: Option [D]

39. What is the smallest width of a column?

[A] 0"

[B] 0.5"

[C] 1"

[D] 2"

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Answer & ExplanationAnswer: Option [B]

40. How much space in minimum must be provided between columns?

[A] 0"

[B] 0.5"

[C] 1"

[D] 1.5"

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Answer & ExplanationAnswer: Option [A]

21. If you press __, the cell accepts your typing as its contents.

[A] Enter

[B] Insert

[C] Ctrl + Enter

[D] TAB

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Answer & ExplanationAnswer: Option [C]

22. You cannot close MS Word application by.

[A] Press Alt+F4

[B] Choosing File menu then Exit submenu

[C] From File menu choose Close submenu

[D] Click X button on title bar

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Answer & ExplanationAnswer: Option [C]

23. The key F12 opens a

[A] Save As dialog box

[B] Open dialog box

[C] Close dialog box

[D] Save dialog

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Answer & ExplanationAnswer: Option [A]

24. What is the short cut key to open the Open dialog box?

[A] Shift+ F12

[B] Ctrl + F12

[C] F12

[D] Alt + F12

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Answer & ExplanationAnswer: Option [B]

25. A feature of MS Word that saves the document automatically after certain interval is available on...

[A] Save tab on Options dialog box

[B] Save As dialog box

[C] Both of above

[D] None of above

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Answer & ExplanationAnswer: Option [A]

26. Where can you find the horizontal split bar on MS Word screen?

[A] On the top of vertical scroll bar

[B] On the left of horizontal scroll bar

[C] On the bottom of vertical scroll bar

[D] On the right of horizontal scroll bar

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Answer & ExplanationAnswer: Option [A]

27. Pressing F8 key for three times selects...

[A] A word

[B] A sentence

[C] A paragraph

[D] Entire document

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Answer & Explanation

Answer: Option [B]

28. What is the shortcut key you can press to create a copyright symbol?

[A] Alt+Ctrl+C

[B] Ctrl + Shift + C

[C] Alt + C

[D] Ctrl + C

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Answer & ExplanationAnswer: Option [A]

29. The keystrokes Ctrl + I is used to

[A] Indicate the text should be bold

[B] Increase font size

[C] Applies italic format to selected text

[D] Inserts a line break

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Answer & ExplanationAnswer: Option [C]

30. Which of the following function key activates the speller?

[A] Shift + F7

[B] F7

[C] F5

[D] F9

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Answer & ExplanationAnswer: Option [B]

11. What is the correct combination of keys to find text on a document?

[A] Alt + F

[B] Ctrl + T

[C] Ctrl + F

[D] Ctrl + H

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Answer & ExplanationAnswer: Option [C]

Explanation: Ctrl + F is the correct answer to find text.

12. What is the shortcut to replace text in a document?

[A] Ctrl + R

[B] Alt + R

[C] Ctrl + H

[D] All Of Above

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13. Which combination of keys used as a shortcut for go to a page?

[A] Alt + G

[B] Ctrl + G

[C] Ctrl + F

[D] All Of Above

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Answer & ExplanationAnswer: Option [B]

Explanation: Ctrl + G is the shortcut used to goto a page.

14. By which shortcut browse a document / browse panel will show up?

[A] Ctrl + B

[B] Alt + B

[C] Alt + Ctrl + Home

[D] Alt + Home

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Answer & ExplanationAnswer: Option [C]

Explanation: Alt + Ctrl + Home is the right combination of keys fro browse a document or browse panel.

15. Shortcut to undo an action is _______?

[A] Ctrl + A

[B] Ctrl + Z

[C] Ctrl + Esc

[D] Ctrl + U

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Answer & ExplanationAnswer: Option [B]

Explanation: Ctrl + Z is the right answer. This is very common shortcut.

16. Shortcut for redo an action is _____?

[A] Ctrl + R

[B] Ctrl + U

[C] Ctrl + Y

[D] Ctrl + Delete

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Answer & ExplanationAnswer: Option [C]

Explanation: Ctrl + Y is the correct answer.

17. What is the shortcut to change the font?

[A] Ctrl + F

[B] Alt + Ctrl + F

[C] Shift + Alt + F

[D] Ctrl + Shift + F

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Answer & ExplanationAnswer: Option [D]

Explanation: Ctrl + Shift + F is the correct answer. You can change font type, style, size, color and effects by this.

18. By which shortcut we can change the size of the font?

[A] Ctrl + Shift + C

[B] Ctrl + H

[C] Ctrl + Shift + P

[D] Ctrl + Alt + C

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Answer & ExplanationAnswer: Option [C]

Explanation: Ctrl + Shift + P is the correct answer. By using Ctrl + Shift + P and Ctrl + Shift + F the same dialog box will appear. But selected options are different.

19. By which shortcut we can increase the font size of the selected text?

[A] Ctrl + Up Arrow

[B] Ctrl + Shift + Up Arrow

[C] Ctrl + Shift + >

[D] Ctrl + >

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Answer & ExplanationAnswer: Option [C]

Explanation: Ctrl + Shift + > is the correct combination of keys to increase the font size of the selectedtext.

20. What is the correct combination of key to decrease the font size of selected text?

[A] Ctrl + Down Arrow

[B] Ctrl + <

[C] Ctrl + Shift + <

[D] Ctrl + Shift + Down Arrow

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Answer & ExplanationAnswer: Option [C]

Explanation: Ctrl + Shift + < is the right answer.

1. What happens if you press Ctrl + Shift + F8?

[A] It activates extended selection

[B] It activates the rectangular selection

[C] It selects the paragraph on which the insertion line is.

[D] None of These

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Answer & Explanation

Answer: Option [B]

2. What is the shortcut key you can press to create a copyright symbol?

[A] Ctrl + Shift + C

[B] Ctrl + C

[C] Alt + C

[D] Alt+Ctrl+C

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Answer & ExplanationAnswer: Option [D]

3. The keystrokes Ctrl + I is used to

[A] Increase font size

[B] Inserts a line break

[C] Applies italic format to selected text

[D] Indicate the text should be bold

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Answer & ExplanationAnswer: Option [C]

4. Which of the following function key activates the speller?

[A] F3

[B] F6

[C] F7

[D] F11

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Answer & ExplanationAnswer: Option [C]

5. Which of the following shortcut key is used to check spelling?

[A] F3

[B] F11

[C] F5

[D] F7

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Answer & ExplanationAnswer: Option [D]

6. Shortcut to create new document is ______ .

[A] Ctrl + F

[B] Ctrl + N

[C] Ctrl + O

[D] All Of Above

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Answer & ExplanationAnswer: Option [B]

Explanation: Ctrl + N is used to create new document.

7. Shortcut to open a document is ______ ?

[A] Ctrl + N

[B] Ctrl + S

[C] Ctrl + O

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Answer & ExplanationAnswer: Option [C]

Explanation: Ctrl + O is the accurate combination of keys to open a document.

8. Shortcut to close a document is ______?

[A] Alt + F4

[B] Ctrl + C

[C] Ctrl + W

[D] Ctrl + Q

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Answer & ExplanationAnswer: Option [C]

Explanation: Ctrl + W keys are used to close a word document. Alt + F4 is used to quitfrom Microsoft Office.

9. What are the accurate combination of keys to save a document?

[A] Ctrl + S

[B] Ctrl + F

[C] Alt + F + A

[D] Alt + S

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Answer & ExplanationAnswer: Option [A]

Explanation: Ctrl + S is the correct combination.

10. Shortcut to quit Microsoft Word, Powerpoint, Access, Excel etc is ______?

[A] Ctrl + W

[B] Ctrl + Q

[C] Alt + F4

[D] Alt + Q

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Answer & ExplanationAnswer: Option [C]

Explanation: Alt + F4 is the correct answer.