ARTIFICIAL INTELLIGENCE AND GLOBAL RISK MANAGEMENT(SEMINAR WORK, BENSON IDAHOSA UNIVERSITY)
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Transcript of ARTIFICIAL INTELLIGENCE AND GLOBAL RISK MANAGEMENT(SEMINAR WORK, BENSON IDAHOSA UNIVERSITY)
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY
Artificial intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence The extension of application domains for
robotics from factories to human environments is growing
due to the elderly-dominated scenario of most industrialized
countries the desire of automatizing common daily tasks
and the lack or high cost of local human expertise Safety
and dependability are the keys to a successful introduction
of robots into human environments Robots for physical
assistance to humans should reduce fatigue and stress
increase human capabilities in terms of force speed and
precision and improve in general the quality of life on
the other hand the human can bring experience global
knowledge and understanding for a correct execution of
tasks Only dependable robot architectures can be accepted
for supporting ldquohuman-in-the-looprdquo conditions and human-
robot teams Application domains asking for human
augmentation and substitution by robot include everyday
houses and offices but also unmanned warfare operations
1
mainly in USA Moreover teleassistance and the use of
computers and devices for remote medical care pave the way
to the future use of robots in domestic environments
Researchers worldwide are studying the social factors
related to the introduction of robots in human environments
and often their attention is focused on the cognitive
interaction with machines
Since it is impossible to model every action in an
unstructured anthropic environment the ldquointelligent
connection of perception with actionrdquo of robots implies the
presence of autonomous behavior which is interesting per se
and needed to solve real problems However this can result
in dangerous situations for humans co-existing in the robot
operational domain When considering the current mechanical
structure of robots available on the market it is clear how
physical issues are crucial since ldquonaturalrdquo or unexpected
behavior of people during interaction with robots can result
in very severe injuries While robots should make
ldquoindependent decisionsrdquo their designers must consider
physical social and ethical implications of such autonomy
In order to spread the presence of robots in every-day life
Personal Robots just like Personal Computers safety and
dependability issues must be solved first Today computers
are no more perceived as strange machines while current
robots are still heavy and unsafe However it must be
pointed out that safety standards for pHRI are still not
well defined in the scientific community Also efficient
2
communication systems are crucial to have ldquowearable robotsrdquo
analogous to ldquowearablerdquo PCs One crucial capability of a
robot for pHRI is the generation of supplementary forces to
overcome human physical limits In anthropic domains a
robot may substitute the complex infrastructure needed for
ldquointelligent environmentsrdquo or telesurveillance instead of
equipping the environment with many sensors and devices a
single robot could behave both as a sensor and an actuator
able to navigate through different rooms sense the
environment and perform the requested task Right now a
sort of Descartes ldquodualityrdquo leads to accepting a dichotomy
the ldquobrainrdquo of robotic systems is usually studied by
computer scientists and neuroscientists whereas the study
of mechanisms and their control is assigned to cybernetics
electronic and mechanical engineers Cognitive and physical
interaction however are not independent physical
interaction can help in setting rules for cognitive
evaluations of the environment during interaction tasks
while cognitive aspects may improve the physical interaction
by setting suitable control interaction parameters As a
simple example haptics is used to ldquounderstandrdquo the
characteristics of an environment (soft or rigid) while
cognitive-based inference rules can be considered for
compliance control of manipulators physically interacting
with humans (if the person is a child then the compliance
should be high) Therefore an improved analysis of the
problems related to the physical interaction with robots
3
becomes necessary This topic must be addressed considering
together the design of mechanism sensors actuators and
control architecture in the special perspective for the
interaction with humans
The progress in human development is becoming
increasingly dependent on the surrounding natural
environment and may be restricted by its future
deterioration The increasing population urbanisation and
industrialisation which our planet has faced this century
have forced society to consider whether human beings are
changing the very conditions essential to life on Earth
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents (Harrington and
Niehaus 2003) In 1982 Crockford wrote ldquoOperational
convenience continues to dictate that pure and speculative
risks should be handled by different functions within a
company even though theory may argue for them being managed
as one For practical purposes therefore the emphasis of
risk management continues to be on pure risksrdquo In this
remark speculative risks were more related to financial
risks than to the current definition of speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to market insurance when different
types of insurance coverage became very costly and
incomplete Several business risks were costly or impossible
to insure During the 1960s contingent planning activities
4
were developed and various risk prevention or self-
protection activities and self- insurance instruments
against some losses were put in place Protection activities
and coverage for work-related illnesses and accidents also
arose at companies during this period The use of
derivatives as instruments to manage insurable and
uninsurable risk began in the 1970s and developed very
quickly during the 1980s1 It was also in the 1980s that
companies began to consider financial management or
portfolio management Financial risk management has become
complementary to pure risk management for many companies
Financial institutions
including banks and insurance companies intensified their
market risk and credit risk
management activities during the 1980s Operational risk and
liquidity risk management emerged in the 1990s
In software development process risk management
concerns all aspects of the program life cycle phases as
they relate to each other from initiation to disposal
There are basic risks that are generic to almost all
software projects In reality many IT projects are very
similar at a high strategic level They differ in people
involved and exact events An effective risk management
process requires a commitment on the part of the project
manager the project team and the contractor to be
successful The project team and management should establish
a risk management process that includes not only risk
5
planning but also risk identification risk analysis risk
mitigation planning risk mitigation plan implementation
and risk tracking to be integrated and continuously applied
throughout the whole program
11 AIM AND OBJECTIVE OF THE STUDY
The aim and objectives of this study is to show the
advantages and disadvantages of using artificial
intelligence mechine in critical decision making like life
support machine critical safety machine police robot
deteronating bomb This include
Increasing the awareness of using intelligence
system(robot) in place of humans in risk management
To make risk management team to depend on human robot
as their alternative of managing
Security of life and property
To aid more accuracy and efficiency in the of robot
carrying out dangerous whereby human lives are not
endanger
12 SIGNIFICANT OF THE STUDY
With the ever increasing advancement in software and system
development in the field of computer science the undeniable
fact that artificial intelligence has brought about new and
better evolution in areas of life With an insightful view
of artificial intelligence in global risk management it is6
certain that artificial intelligence has potentially reduce
the losses that is associated with risk and hereby providing
means which they can be managed Risk can not be fully
manage without expert system Artificial intelligence and
global risk management is aimed at making machine or system
that can act in human place to reduce lost of lives and
properties
13 SCOPE OF THE STUDY
This research covers several concept of artificial
intelligence and risk management such as expert system
risk management process and knowledge acquition Function
of artificial intelligence in risk management and control
Finally deals with benefit of using an expert system over
human expert
14 DEFINITION OF TERMS
RISK MANAGEMENT is the continuing process to identify
analyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
7
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
mainly in USA Moreover teleassistance and the use of
computers and devices for remote medical care pave the way
to the future use of robots in domestic environments
Researchers worldwide are studying the social factors
related to the introduction of robots in human environments
and often their attention is focused on the cognitive
interaction with machines
Since it is impossible to model every action in an
unstructured anthropic environment the ldquointelligent
connection of perception with actionrdquo of robots implies the
presence of autonomous behavior which is interesting per se
and needed to solve real problems However this can result
in dangerous situations for humans co-existing in the robot
operational domain When considering the current mechanical
structure of robots available on the market it is clear how
physical issues are crucial since ldquonaturalrdquo or unexpected
behavior of people during interaction with robots can result
in very severe injuries While robots should make
ldquoindependent decisionsrdquo their designers must consider
physical social and ethical implications of such autonomy
In order to spread the presence of robots in every-day life
Personal Robots just like Personal Computers safety and
dependability issues must be solved first Today computers
are no more perceived as strange machines while current
robots are still heavy and unsafe However it must be
pointed out that safety standards for pHRI are still not
well defined in the scientific community Also efficient
2
communication systems are crucial to have ldquowearable robotsrdquo
analogous to ldquowearablerdquo PCs One crucial capability of a
robot for pHRI is the generation of supplementary forces to
overcome human physical limits In anthropic domains a
robot may substitute the complex infrastructure needed for
ldquointelligent environmentsrdquo or telesurveillance instead of
equipping the environment with many sensors and devices a
single robot could behave both as a sensor and an actuator
able to navigate through different rooms sense the
environment and perform the requested task Right now a
sort of Descartes ldquodualityrdquo leads to accepting a dichotomy
the ldquobrainrdquo of robotic systems is usually studied by
computer scientists and neuroscientists whereas the study
of mechanisms and their control is assigned to cybernetics
electronic and mechanical engineers Cognitive and physical
interaction however are not independent physical
interaction can help in setting rules for cognitive
evaluations of the environment during interaction tasks
while cognitive aspects may improve the physical interaction
by setting suitable control interaction parameters As a
simple example haptics is used to ldquounderstandrdquo the
characteristics of an environment (soft or rigid) while
cognitive-based inference rules can be considered for
compliance control of manipulators physically interacting
with humans (if the person is a child then the compliance
should be high) Therefore an improved analysis of the
problems related to the physical interaction with robots
3
becomes necessary This topic must be addressed considering
together the design of mechanism sensors actuators and
control architecture in the special perspective for the
interaction with humans
The progress in human development is becoming
increasingly dependent on the surrounding natural
environment and may be restricted by its future
deterioration The increasing population urbanisation and
industrialisation which our planet has faced this century
have forced society to consider whether human beings are
changing the very conditions essential to life on Earth
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents (Harrington and
Niehaus 2003) In 1982 Crockford wrote ldquoOperational
convenience continues to dictate that pure and speculative
risks should be handled by different functions within a
company even though theory may argue for them being managed
as one For practical purposes therefore the emphasis of
risk management continues to be on pure risksrdquo In this
remark speculative risks were more related to financial
risks than to the current definition of speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to market insurance when different
types of insurance coverage became very costly and
incomplete Several business risks were costly or impossible
to insure During the 1960s contingent planning activities
4
were developed and various risk prevention or self-
protection activities and self- insurance instruments
against some losses were put in place Protection activities
and coverage for work-related illnesses and accidents also
arose at companies during this period The use of
derivatives as instruments to manage insurable and
uninsurable risk began in the 1970s and developed very
quickly during the 1980s1 It was also in the 1980s that
companies began to consider financial management or
portfolio management Financial risk management has become
complementary to pure risk management for many companies
Financial institutions
including banks and insurance companies intensified their
market risk and credit risk
management activities during the 1980s Operational risk and
liquidity risk management emerged in the 1990s
In software development process risk management
concerns all aspects of the program life cycle phases as
they relate to each other from initiation to disposal
There are basic risks that are generic to almost all
software projects In reality many IT projects are very
similar at a high strategic level They differ in people
involved and exact events An effective risk management
process requires a commitment on the part of the project
manager the project team and the contractor to be
successful The project team and management should establish
a risk management process that includes not only risk
5
planning but also risk identification risk analysis risk
mitigation planning risk mitigation plan implementation
and risk tracking to be integrated and continuously applied
throughout the whole program
11 AIM AND OBJECTIVE OF THE STUDY
The aim and objectives of this study is to show the
advantages and disadvantages of using artificial
intelligence mechine in critical decision making like life
support machine critical safety machine police robot
deteronating bomb This include
Increasing the awareness of using intelligence
system(robot) in place of humans in risk management
To make risk management team to depend on human robot
as their alternative of managing
Security of life and property
To aid more accuracy and efficiency in the of robot
carrying out dangerous whereby human lives are not
endanger
12 SIGNIFICANT OF THE STUDY
With the ever increasing advancement in software and system
development in the field of computer science the undeniable
fact that artificial intelligence has brought about new and
better evolution in areas of life With an insightful view
of artificial intelligence in global risk management it is6
certain that artificial intelligence has potentially reduce
the losses that is associated with risk and hereby providing
means which they can be managed Risk can not be fully
manage without expert system Artificial intelligence and
global risk management is aimed at making machine or system
that can act in human place to reduce lost of lives and
properties
13 SCOPE OF THE STUDY
This research covers several concept of artificial
intelligence and risk management such as expert system
risk management process and knowledge acquition Function
of artificial intelligence in risk management and control
Finally deals with benefit of using an expert system over
human expert
14 DEFINITION OF TERMS
RISK MANAGEMENT is the continuing process to identify
analyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
7
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
communication systems are crucial to have ldquowearable robotsrdquo
analogous to ldquowearablerdquo PCs One crucial capability of a
robot for pHRI is the generation of supplementary forces to
overcome human physical limits In anthropic domains a
robot may substitute the complex infrastructure needed for
ldquointelligent environmentsrdquo or telesurveillance instead of
equipping the environment with many sensors and devices a
single robot could behave both as a sensor and an actuator
able to navigate through different rooms sense the
environment and perform the requested task Right now a
sort of Descartes ldquodualityrdquo leads to accepting a dichotomy
the ldquobrainrdquo of robotic systems is usually studied by
computer scientists and neuroscientists whereas the study
of mechanisms and their control is assigned to cybernetics
electronic and mechanical engineers Cognitive and physical
interaction however are not independent physical
interaction can help in setting rules for cognitive
evaluations of the environment during interaction tasks
while cognitive aspects may improve the physical interaction
by setting suitable control interaction parameters As a
simple example haptics is used to ldquounderstandrdquo the
characteristics of an environment (soft or rigid) while
cognitive-based inference rules can be considered for
compliance control of manipulators physically interacting
with humans (if the person is a child then the compliance
should be high) Therefore an improved analysis of the
problems related to the physical interaction with robots
3
becomes necessary This topic must be addressed considering
together the design of mechanism sensors actuators and
control architecture in the special perspective for the
interaction with humans
The progress in human development is becoming
increasingly dependent on the surrounding natural
environment and may be restricted by its future
deterioration The increasing population urbanisation and
industrialisation which our planet has faced this century
have forced society to consider whether human beings are
changing the very conditions essential to life on Earth
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents (Harrington and
Niehaus 2003) In 1982 Crockford wrote ldquoOperational
convenience continues to dictate that pure and speculative
risks should be handled by different functions within a
company even though theory may argue for them being managed
as one For practical purposes therefore the emphasis of
risk management continues to be on pure risksrdquo In this
remark speculative risks were more related to financial
risks than to the current definition of speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to market insurance when different
types of insurance coverage became very costly and
incomplete Several business risks were costly or impossible
to insure During the 1960s contingent planning activities
4
were developed and various risk prevention or self-
protection activities and self- insurance instruments
against some losses were put in place Protection activities
and coverage for work-related illnesses and accidents also
arose at companies during this period The use of
derivatives as instruments to manage insurable and
uninsurable risk began in the 1970s and developed very
quickly during the 1980s1 It was also in the 1980s that
companies began to consider financial management or
portfolio management Financial risk management has become
complementary to pure risk management for many companies
Financial institutions
including banks and insurance companies intensified their
market risk and credit risk
management activities during the 1980s Operational risk and
liquidity risk management emerged in the 1990s
In software development process risk management
concerns all aspects of the program life cycle phases as
they relate to each other from initiation to disposal
There are basic risks that are generic to almost all
software projects In reality many IT projects are very
similar at a high strategic level They differ in people
involved and exact events An effective risk management
process requires a commitment on the part of the project
manager the project team and the contractor to be
successful The project team and management should establish
a risk management process that includes not only risk
5
planning but also risk identification risk analysis risk
mitigation planning risk mitigation plan implementation
and risk tracking to be integrated and continuously applied
throughout the whole program
11 AIM AND OBJECTIVE OF THE STUDY
The aim and objectives of this study is to show the
advantages and disadvantages of using artificial
intelligence mechine in critical decision making like life
support machine critical safety machine police robot
deteronating bomb This include
Increasing the awareness of using intelligence
system(robot) in place of humans in risk management
To make risk management team to depend on human robot
as their alternative of managing
Security of life and property
To aid more accuracy and efficiency in the of robot
carrying out dangerous whereby human lives are not
endanger
12 SIGNIFICANT OF THE STUDY
With the ever increasing advancement in software and system
development in the field of computer science the undeniable
fact that artificial intelligence has brought about new and
better evolution in areas of life With an insightful view
of artificial intelligence in global risk management it is6
certain that artificial intelligence has potentially reduce
the losses that is associated with risk and hereby providing
means which they can be managed Risk can not be fully
manage without expert system Artificial intelligence and
global risk management is aimed at making machine or system
that can act in human place to reduce lost of lives and
properties
13 SCOPE OF THE STUDY
This research covers several concept of artificial
intelligence and risk management such as expert system
risk management process and knowledge acquition Function
of artificial intelligence in risk management and control
Finally deals with benefit of using an expert system over
human expert
14 DEFINITION OF TERMS
RISK MANAGEMENT is the continuing process to identify
analyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
7
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
becomes necessary This topic must be addressed considering
together the design of mechanism sensors actuators and
control architecture in the special perspective for the
interaction with humans
The progress in human development is becoming
increasingly dependent on the surrounding natural
environment and may be restricted by its future
deterioration The increasing population urbanisation and
industrialisation which our planet has faced this century
have forced society to consider whether human beings are
changing the very conditions essential to life on Earth
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents (Harrington and
Niehaus 2003) In 1982 Crockford wrote ldquoOperational
convenience continues to dictate that pure and speculative
risks should be handled by different functions within a
company even though theory may argue for them being managed
as one For practical purposes therefore the emphasis of
risk management continues to be on pure risksrdquo In this
remark speculative risks were more related to financial
risks than to the current definition of speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to market insurance when different
types of insurance coverage became very costly and
incomplete Several business risks were costly or impossible
to insure During the 1960s contingent planning activities
4
were developed and various risk prevention or self-
protection activities and self- insurance instruments
against some losses were put in place Protection activities
and coverage for work-related illnesses and accidents also
arose at companies during this period The use of
derivatives as instruments to manage insurable and
uninsurable risk began in the 1970s and developed very
quickly during the 1980s1 It was also in the 1980s that
companies began to consider financial management or
portfolio management Financial risk management has become
complementary to pure risk management for many companies
Financial institutions
including banks and insurance companies intensified their
market risk and credit risk
management activities during the 1980s Operational risk and
liquidity risk management emerged in the 1990s
In software development process risk management
concerns all aspects of the program life cycle phases as
they relate to each other from initiation to disposal
There are basic risks that are generic to almost all
software projects In reality many IT projects are very
similar at a high strategic level They differ in people
involved and exact events An effective risk management
process requires a commitment on the part of the project
manager the project team and the contractor to be
successful The project team and management should establish
a risk management process that includes not only risk
5
planning but also risk identification risk analysis risk
mitigation planning risk mitigation plan implementation
and risk tracking to be integrated and continuously applied
throughout the whole program
11 AIM AND OBJECTIVE OF THE STUDY
The aim and objectives of this study is to show the
advantages and disadvantages of using artificial
intelligence mechine in critical decision making like life
support machine critical safety machine police robot
deteronating bomb This include
Increasing the awareness of using intelligence
system(robot) in place of humans in risk management
To make risk management team to depend on human robot
as their alternative of managing
Security of life and property
To aid more accuracy and efficiency in the of robot
carrying out dangerous whereby human lives are not
endanger
12 SIGNIFICANT OF THE STUDY
With the ever increasing advancement in software and system
development in the field of computer science the undeniable
fact that artificial intelligence has brought about new and
better evolution in areas of life With an insightful view
of artificial intelligence in global risk management it is6
certain that artificial intelligence has potentially reduce
the losses that is associated with risk and hereby providing
means which they can be managed Risk can not be fully
manage without expert system Artificial intelligence and
global risk management is aimed at making machine or system
that can act in human place to reduce lost of lives and
properties
13 SCOPE OF THE STUDY
This research covers several concept of artificial
intelligence and risk management such as expert system
risk management process and knowledge acquition Function
of artificial intelligence in risk management and control
Finally deals with benefit of using an expert system over
human expert
14 DEFINITION OF TERMS
RISK MANAGEMENT is the continuing process to identify
analyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
7
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
were developed and various risk prevention or self-
protection activities and self- insurance instruments
against some losses were put in place Protection activities
and coverage for work-related illnesses and accidents also
arose at companies during this period The use of
derivatives as instruments to manage insurable and
uninsurable risk began in the 1970s and developed very
quickly during the 1980s1 It was also in the 1980s that
companies began to consider financial management or
portfolio management Financial risk management has become
complementary to pure risk management for many companies
Financial institutions
including banks and insurance companies intensified their
market risk and credit risk
management activities during the 1980s Operational risk and
liquidity risk management emerged in the 1990s
In software development process risk management
concerns all aspects of the program life cycle phases as
they relate to each other from initiation to disposal
There are basic risks that are generic to almost all
software projects In reality many IT projects are very
similar at a high strategic level They differ in people
involved and exact events An effective risk management
process requires a commitment on the part of the project
manager the project team and the contractor to be
successful The project team and management should establish
a risk management process that includes not only risk
5
planning but also risk identification risk analysis risk
mitigation planning risk mitigation plan implementation
and risk tracking to be integrated and continuously applied
throughout the whole program
11 AIM AND OBJECTIVE OF THE STUDY
The aim and objectives of this study is to show the
advantages and disadvantages of using artificial
intelligence mechine in critical decision making like life
support machine critical safety machine police robot
deteronating bomb This include
Increasing the awareness of using intelligence
system(robot) in place of humans in risk management
To make risk management team to depend on human robot
as their alternative of managing
Security of life and property
To aid more accuracy and efficiency in the of robot
carrying out dangerous whereby human lives are not
endanger
12 SIGNIFICANT OF THE STUDY
With the ever increasing advancement in software and system
development in the field of computer science the undeniable
fact that artificial intelligence has brought about new and
better evolution in areas of life With an insightful view
of artificial intelligence in global risk management it is6
certain that artificial intelligence has potentially reduce
the losses that is associated with risk and hereby providing
means which they can be managed Risk can not be fully
manage without expert system Artificial intelligence and
global risk management is aimed at making machine or system
that can act in human place to reduce lost of lives and
properties
13 SCOPE OF THE STUDY
This research covers several concept of artificial
intelligence and risk management such as expert system
risk management process and knowledge acquition Function
of artificial intelligence in risk management and control
Finally deals with benefit of using an expert system over
human expert
14 DEFINITION OF TERMS
RISK MANAGEMENT is the continuing process to identify
analyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
7
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
planning but also risk identification risk analysis risk
mitigation planning risk mitigation plan implementation
and risk tracking to be integrated and continuously applied
throughout the whole program
11 AIM AND OBJECTIVE OF THE STUDY
The aim and objectives of this study is to show the
advantages and disadvantages of using artificial
intelligence mechine in critical decision making like life
support machine critical safety machine police robot
deteronating bomb This include
Increasing the awareness of using intelligence
system(robot) in place of humans in risk management
To make risk management team to depend on human robot
as their alternative of managing
Security of life and property
To aid more accuracy and efficiency in the of robot
carrying out dangerous whereby human lives are not
endanger
12 SIGNIFICANT OF THE STUDY
With the ever increasing advancement in software and system
development in the field of computer science the undeniable
fact that artificial intelligence has brought about new and
better evolution in areas of life With an insightful view
of artificial intelligence in global risk management it is6
certain that artificial intelligence has potentially reduce
the losses that is associated with risk and hereby providing
means which they can be managed Risk can not be fully
manage without expert system Artificial intelligence and
global risk management is aimed at making machine or system
that can act in human place to reduce lost of lives and
properties
13 SCOPE OF THE STUDY
This research covers several concept of artificial
intelligence and risk management such as expert system
risk management process and knowledge acquition Function
of artificial intelligence in risk management and control
Finally deals with benefit of using an expert system over
human expert
14 DEFINITION OF TERMS
RISK MANAGEMENT is the continuing process to identify
analyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
7
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
certain that artificial intelligence has potentially reduce
the losses that is associated with risk and hereby providing
means which they can be managed Risk can not be fully
manage without expert system Artificial intelligence and
global risk management is aimed at making machine or system
that can act in human place to reduce lost of lives and
properties
13 SCOPE OF THE STUDY
This research covers several concept of artificial
intelligence and risk management such as expert system
risk management process and knowledge acquition Function
of artificial intelligence in risk management and control
Finally deals with benefit of using an expert system over
human expert
14 DEFINITION OF TERMS
RISK MANAGEMENT is the continuing process to identify
analyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
7
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
or impact of unfortunate events to the realization of
opportunities
KNOWLEDGE ACQUISITION is the process used to define the
rules and ontologies required for a knowledge-based system
HEURISTICS it refers to experience-based techniques for
problem solving learning and discovery that fid a solution
which is not guaranteed to be optmal but good enough for a
given set of goals
8
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
CHAPTER TWO
LITERATURE REVIEW
The term artificial intelligence was first coined by John
McCarthy in 1956 when he held the first academic conference
on the subject But the journey to understand if machines
can truly think began much before that In Vannevar Bushrsquos
seminal work As We May Think [Bush45] he proposed a system
which amplifies peoplersquos own knowledge and understanding
Five years later Alan Turing wrote a paper on the notion of
machines being able to simulate human beings and the ability
to do intelligent things such as play Chess
The study of artificial intelligence has a long
history dating back to the work of British mathematician
Charles Babbage (1791ndash1871) who developed a special purpose
Difference Engine for mechanically computing the values of
certain polynomial functions Similar work was also done by
German mathematician Gottfried Wilhem von Leibniz (1646ndash
1716) who introduced the first system of formal logic and
constructed machines for automating calculation George
Boole Ada Byron King Countess of Lovelace Gottlob Frege
and Alfred Tarski have all significantly contributed to the
advancement of the field of artificial intelligence In this
section Clearly the development of robots was the
essential rst step in artificial intelligence Althoughfi
robot technology was primarily developed in the mid and late
20th century it is important to note that the notion of
robot-like behavior and its implications for humans have
9
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
been around for centuries in religion mythology
philosophy and ction The word ldquorobotrdquo originates fromfi
the Czechoslovakian word robota which means work ldquoRobotrdquo
appears to have rst been used in Karel Chapekrsquos 1920rsquosfi
play Rossumrsquos Universal Robots though this was by no means
the earliest example of a human-like machine Indeed
Leonardo da Vinci sketched a mechanical man around 1495
which has been evaluated for feasibility in modern times
Pre-dating da Vincirsquos humanoid robot are automata and
mechanical creatures from ancient Egypt Greece and China
The Iliad refers to golden maids that behave like real
people The idea of golem an ldquoarti cial being of Hebrewfi
folklore endowed with liferdquo has been around for cen- turies
and was discussed by Wiener in one of his books Ancient
Chinese legends and compilations mention robot-like
creations such as the story from the West Zhou Dynasty
(1066BCndash771BC) that describes how the craftsman Yanshi
presented a humanoid The creation looked and moved so much
like a human that when it winked at the concubines it was
necessary to dismantle it to prove that it was an arti cialfi
creation Similar robotic devices such as a wooden ox and
oating horse were believed to have been invented by thefl
Chi- nese strategist Zhuge Liang and a famous Chinese
carpenter was reported to have created a woodenbamboo
magpie that could stay aloft for up to three days More
recently robotic-like automata including Vaucansonrsquos duck
have been created Mechanical-like birds were present in the
10
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
1933 poem Byzantium by W B Yeats and robots have had a
large presence in science ction literature most notablyfi
Azimovrsquos works Indeed Asimovrsquos Laws of Robotics appear to
be the rst designer guidelines for HRI Early robotfi
implementations were remotely operated devices with no or
minimal autonomy In 1898 Nicola Tesla demon- strated a
radio-controlled boat which he described as incorporating
ldquoa borrowed mindrdquo In fact Tesla controlled the boat
remotely His invention which he generalized to many
different types of vehicles was described in patent
613809 ldquoMethod and Apparatus for Controlling Mechanism of
Moving Vessels In 2006 the European Land-Robot Trial
(ELROB) was created to ldquoprovide an overview of the European
state-of-the-art in the eld of [Unmanned Groundfi
Vehicles]rdquo Such systems frequently included robust user
interfaces intended for eld conditions in challengingfi
environments such as those faced in military and rstfi
responder domains Another big in uence in the emergence offl
HRI has been compeitions The two with the greatest impact
have been (a) the AAAI Robotics Competition and Exhibition
and (b) the Robocup Search and Rescue competition The Sixth
AAAI Robot Competition in 1997 had the rst competitionfi
speci cally designed for HRI research called ldquoHorsfi
drsquoOeuvres Anyonerdquo The goal of the competition was for a
robot to serve snacks to attendees of the conference during
the conference recep- tion This event was repeated in 1998
Starting in 1999 a new grand challenge event was
11
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
introduced For this competition a teamrsquos robot had to be
dropped off at the front door of the conference venue and
through interaction with people nd its way to thefi
registration desk register for the conference and then
nd its way at the correct time to a place where it was tofi
give a presentation This task was designed to be hard
enough to take many years to accomplish helping to drive
research In recent years this conference held several
general human-interaction events In some cases an
application domain has helped to draw the eld togetherfi
Three very in uential areas are robot-assisted search andfl
rescue assistive robots and space exploration Literature
from each of these domains is addressed further in a
subsequent section Robot-assisted search and rescue has
been a domain in which the robotics eld has workedfi
directly with the end users which in this case consists of
specially trained rescue personnel The typical search and
rescue situation involves using a small robot to enter into
a poten- tially dangerous rubble pile to search for victims
of a building col- lapse The robots are typically equipped
with a video camera and possibly chemical and temperature
sensors and may sometimes be equipped with a manipulator
with which they can alter the environment
The study of risk management began after World War II
Risk management has long been associated with the use of
market insurance to protect individuals and companies from
various losses associated with accidents Other forms of
12
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
risk management alternatives to market insurance surfaced
during the 1950s when market insurance was perceived as very
costly and incomplete for protection against pure risk The
use of derivatives as risk management instruments arose
during the 1970s and expanded rapidly during the 1980s as
companies intensified their financial risk management
International risk regulation began in the 1980s and
financial firms developed internal risk management models
and capital calculation formulas to hedge against
unanticipated risks and reduce regulatory capital Several
sources (Crockford 1982 Harrington and Niehaus 2003
Williams and Heins 1995) date the origin of modern risk
management to 1955-1964 Snider (1956) observed that there
were no books on risk management at the time and no
universities offered courses in the subject The first two
academic books were published by Mehr and Hedges (1963) and
Williams and Hems (1964) Their content covered pure risk
management which excluded corporate financial risk In
parallel engineers developed technological risk management
models Operational risk partly covers technological losses
today operational risk has to be managed by firms and is
regulated for banks and insurance companies Engineers also
consider the political risk of projects Risk management has
long been associated with the use of market insurance to
protect individuals and companies from various losses
associated with accidents (Harrington and Niehaus 2003) In
1982 Crockford wrote ldquoOperational convenience continues to
13
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
dictate that pure and speculative risks should be handled by
different functions within a company even though theory may
argue for them being managed as one For practical purposes
therefore the emphasis of risk management continues to be
on pure risksrdquo In this remark speculative risks were more
related to financial risks than to the current definition of
speculative risks
New forms of pure risk management emerged during the mid-
1950s as alternatives to
market insurance when different types of insurance coverage
became very costly and incomplete
Financial institutions developed internal risk management
models and capital calculation formulas to protect
themselves from unanticipated risks and reduce regulatory
capital At the same time governance of risk management
became essential integrated risk management was introduced
and the chief risk manager (CRO) position was created In
the wake of various scandals and bankruptcies resulting from
poor risk management the Sarbanes-Oxley regulation was
introduced in the United States in 2002 stipulating
governance rules for companies Stock exchanges including
the NYSE (New York Stock Exchange) in 2002 (Blanchard and
Dionne 2004) also added risk management governance rules
for listed companies However all these regulations rules
and risk management methods did not suffice to prevent the
financial crisis that began in 2007 It is not necessarily
the regulation of risks and governance rules that were14
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
inefficient but rather their application and enforcement
It is well Before the 1970s derivatives were rarely used to
cover financial products They were mainly limited to
agricultural products known that managers in various
markets regularly skirt the regulation and rules However
it seems that deviant actions had become much more common in
the years preceding the financial crisis a trend the
regulatory authorities did not anticipate notice or
evidently reprimand
Risk management is a relatively recent corporate
function Historical milestones are helpful to illustrate
its evolution Modern risk management started after 1955
Since the early 1970s the concept of financial risk
management evolved considerably Notably risk management
has become less limited to market insurance coverage which
is now considered a competing protection tool that
complements several other risk management activities After
World War II large companies with diversified portfolios of
physical assets began to develop self-insurance against
risks which they covered as effectively as insurers for
many small risks Self-insurance covers the financial
consequences of an adverse event or losses from an accident
(Erlich and Becker 1972 Dionne and Eeckhoudt 1985) A
simple self-insurance activity involves creating a fairly
liquid reserve of funds to cover losses resulting from an
accident or a negative market fluctuation Risk mitigation
now frequently used to reduce the financial consequences of
15
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
natural catastrophes is a form of self-insuranceSelf-
protection activities have also become very important This
type of activity affects the probabilities of losses or
costs before they arise It can also affect the conditional
distribution of losses ex ante Accident prevention is the
most natural form of self-protection Precaution is a form
of self-protection applied to suspected but undefined events
for which the probabilities and financial consequences are
unknown A pandemic is one such event (Courbage et al
2013) All protection and prevention activities are part of
risk management Insurersrsquo traditional role was seriously
questioned in the United States in the 1980s particularly
during the liability insurance crisis characterized by
exorbitant premiums and partial risk coverage In that
decade alternative forms of protection from various risks
emerged such as captives (company subsidiaries that insure
various risks and reinsure the largest ones) risk retention
groups (groups of companies in an industry or region that
pool together to protect themselves from common risks) and
finite insurance (distribution of risks over time for one
unit of exposure to the risk rather than between units of
exposure) The concept of risk management in the financial
sector was revolutionized in the 1970s when financial risk
management became a priority for many companies including
banks insurers and non-financial enterprises exposed to
various price fluctuations such as risk related to interest
rates stock market returns exchange rates and the prices
16
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
of raw materials or commodities This revolution was sparked
by the major increase in the price fluctuations mentioned
above In particular fixed currency parities disappeared
and prices of commodities became much more volatile The
risks of natural catastrophe also magnified considerably
Historically to protect themselves from these financial
risks companies used balance sheets or real activities
(liquidity reserves) To increase flexibility or to reduce
the cost of traditional hedging activities derivatives were
then increasingly used
Derivatives are contracts that protect the holder from
certain risks Their value depends on the value and
volatility of the underlier or of the assets or value
indices on which the contracts are based The best-known
derivatives are forward contracts options futures and
swaps Derivatives were first viewed as forms of insurance
to protect individuals and companies from major fluctuations
in risks However speculation quickly arose in various
markets creating other risks that are increasingly
difficult to control or manage In addition the
proliferation of derivatives made it very difficult to
assess companiesrsquo global risks (specifically aggregating and
identifying functional forms of distribution of prices or
returns) At the same time the definition of risk
management became more general Risk management decisions
are now financial decisions that must be evaluated based on
their effect on firm or portfolio value rather than on how
17
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
well they cover certain risks This change in the definition
applies particularly to large public corporations which
ironically may be the companies that least need risk
protection (apart from speculation risk) because they are
able to naturally diversify much more easily than small
companies In particular shareholders can diversify their
portfolios on financial markets at a much lower cost than
the companies whose shares they hold
Risk management became a corporate affair in the late 1990s
The major orientation
decisions in firmsrsquo management policy (and monitoring) are
now made by the board of directors Most often the audit
committee monitors these decisions although some large
financial institutions have put risk management committees
in place The position of Chief Risk Officer or CRO
emerged
18
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
CHAPTER THREE
30 DESCRIPTION AND ANALYSIS OF ARTIFICIAL INTELLIGENCE AND
RISK MANAGEMENT
Artificial intelligence in risk management is one of the way
to completely eradicate insurgency that could lead to the
loss of lives and property Managing risk with artificial
intelligent system or an expert system pro-active measure
put in place to aid human security in all human endeavor it
include risk analysis risk assessement and risk management
Risk analysis methods deal with the evaluation of risks
risks quantification means that probabilities can be
associated to expected values or results however its
effectiveness depends on the previous steps in the risk
management process (RMP) because those steps are the
foundation of the whole process The planning process for
implementing risk management is a crucial phase it provides
the opportunity to the project and risk managers to explain
and describe in details what risk management is about why
it is important to have a risk team what is expected from
them and what are the deliverables Consequently risk
reporting and communication play a critical role under the
risk analysis process it is also a great opportunity to
explore with the team any doubts or questions about the risk
19
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
management process and also a chance for convincing the
project stakeholders the executives and the rest of the
team about the benefits of implementing a serious
quantitative risk analysis Risk analysis is the most
important milestone for performing an effective quantitative
assessment All these processes define the requirements to
be attended on the search of inputs and the definition of
stochastic models and their functions consequently the
utilization of quantitative methods like Monte Carlo
Simulation shall become a requirement for risk analysis
Checklists are mostly used for risk identification they are
necessary and useful for the identification but not
sufficient for the analysis The following risk analysis
methods dispose adequacy and opportunities for quantitative
risk analysis
Monte Carlo Simulation (MCS) (Widely used by Risk
analysis practitioners)
Artificial Neuronal Networks (ANNs)
Artificial Intelligence (AI) is a field of study based on
the premise that intelligent thought can be regarded as a
form of computation-one that can be formalized and
ultimately mechanized To achieve this however two major
issues need to be addressed The first issue is knowledge
representation and the second is knowledge manipulation
Within the intersection of these two issues lies mechanized
intelligence Artificial intelligence is also a science of
making computers do things that require intelligence when20
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
done by human For a system(robot) to execute at human
level the knowledge has to be inplanted into it by the
knowledge engineer to enable the system perform the said
task Expert base system is programming computers to make
decision in real-life situations Expert sytem do not work
on it own but work directly on the knowledge of the expert
who built the system Expert system are capable of
performing task that require human expert There are various
expertise trained to manage risk so also are systems design
to manage in a more complex form Expert such as robot has
been design in such a way that human can operate it without
engaging in the same operation with it Eg dangerious
operation such as robot for bomb disposal robot for inter-
planetary pro robot for neuclear power station All of this
are dangerous work which can cause human hisher when doing
it Artificial intelligence has created a more sophisticated
way of managing risk through robots(expert base system)
Risk analysis can be broadly defined to include risk
assessement risk characterization risk communication risk
management and policy relating to risk in the context of
risk of concern to individuals to public and private sector
organizations regional national or global level It also
involves a process of gathering data and synthesizing
information to develop an understanding of the risk of a
perticular event
Risk assessment is the determination of quantitative and
qualitative value of risk related to a concrete situation
21
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
and a recognized threat Quantitative risk assessment
requires calculations of two components of risk the
magnitude of the potential loss and the probability that the
loss will occur Risk assessment consists of an objective
evaluation of risk in which assumptions and uncertainties
are clearly cosidered and presented
Expert systems are computer programs aiming to model
human expertise in one or more specific knowledge areas
They usually consist of three basic components a knowledge
database with facts and rules representing human knowledge
and experience an inference engine processing consultation
and determining how inferences are being made and an
inputoutput interface for interactions with the user
According to K S Metaxiotis expert systems can be
characterized by
1 using symbolic logic rather than only numerical
calculations
2 the processing is data-driven
3 a knowledge database containing explicit contents of
certain area of knowledge
4 the ability to interpret its conclusions in the way
that is understandable to the user
The key technological issues facing expert systems lie in
the areas of software standards and methodology knowledge
acquisition handling uncertainty and validation
31 KNOWLEDGE ACQUISITION
Knowledge acquistion is usually considered as a way to
22
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
discover static facts of the world and the relationships of
various events that human uses in solving real life
problems The problem-solving skills in humans oftentimes
are far more complicated and complex than what knowledge
collection can achieve For example humans learn how to
walk at an early age through practice and sometimes painful
experience This kind of trial and error know-how is not
accessible in the form of facts and rules If humans are
asked to articulate a set of rules based on their know- how
more often than not it will not accurately reflect their
skill
Some expert systems in areas such as linear and
nonlinear control pattern recognition financial systems
and data analysis incorporate fuzzy logic to cope with
imprecise rules and inputs The fuzzy logic in such systems
usually uses preset labels to categorize real-time inputs
and utilizes fuzzy inference to calculate numerical
conclusions from imprecise rules
VALIDATION OF EXPERT SYSTEM
The quality of expert systems is often measured by comparing
the results to those derived from human experts However
there are no clear specifications in validation or
verification techniques How to adequately evaluate an
expert system remains an open question although attempts
have been made to utilize pre-established test cases
developed by independent experts to verify the performance
and reliability of the systems
23
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
Managerial and Organizational Challenges The success in
technical or economic sense of an expert system does not
guarantee a high-level of adoption rate or long-term use in
business T Grandon Gill surveyed expert systems built
during the early and mid 1980s Of all the systems surveyed
the key results were as follows
1 about one-third were being actively used and maintained
2 about one-sixth were still available to users but were
not being maintained
3 about one-half had been abandoned
Maintenance cost could be high because expert systems are
complicated and might require extensive knowledge of both
application domain and development tools in people who
develop and maintain the system
311 EXPERT SYSTEMS MAKE MISTAKES
Legal concerns over ldquoexpert system makes mistakesrdquo could
drive investors and developers away As mentioned
previously there is little consensus on what testing is
necessary to evaluate an expert systemrsquos validity
reliability and performance There are no legal authorities
to certify and validate systems The potential legal and
financial liabilities if such systems should go wrong
especially in life-critical systems such as medical
diagnosis and air-traffic control could be crippling and
astronomical
24
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
KNOWLEDGE REPRESENTATION
It has long been recognized that the language and models
used to represent reality profoundly impact ones
understanding of reality itself When humans think about a
particular system they form a mental model of that system
and then proceed to discover truths about the system These
truths lead to the ability to make predictions or general
statements about the system However when a model does not
sufficiently match the actual problem the discovery of
truths and the ability to make predictions becomes
exceedingly difficult
A classic example of this is the pre-Copernican model in
which the Sun and planets revolved around the Earth In such
a model it was prohibitively difficult to predict the
position of planets However in the Copernican revolution
this Earth-centric model was replaced with a model where the
Earth and other planets revolved around the Sun
25
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
Through artificial intelligence engineers and computer scientists are capable of
creating machines that perform dangerous tasks in place of humans Here a
police robot handles a live bomb
KNOWLEDGE MANIPULATION
Many problems that humans are confronted with are not fully
understood This partial understanding is reflected in the
fact that a rigid algorithmic solution a routine and
predetermined number of computational steps cannot be
applied Rather the concept of search is used to solve such
problems When search is used to explore the entire solution
space it is said to be exhaustive
312 HEURISTICS
Heuristics is a major area of AI that concerns itself with
how to limit effectively the exploration of a search space
Chess is a classic example where humans routinely employ
sophisticated heuristics in a search space A chess player
will typically search through a small number of possible
moves before selecting a move to play Not every possible
move and countermove sequence is explored Only reasonable
sequences are examined A large part of the intelligence of
chess players resides in the heuristics they employ A
heuristic-based search results from the application of
domain or problem-specific knowledge to a universal search
function The success of heuristics has led to focusing the
application of general AI techniques to specific problem26
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
domains This has led to the development of expert systems
capable of sophisticated reasoning in narrowly defined
domains within fields such as medicine mathematics
chemistry robotics and aviation
32 GLOBAL RISK MANAGEMENT
In general there are risk which cannot be manage by human
expert except by an expert system because it may result to
the lost of human expert so it is preferable to use an
expert system Losing a machine to risk is better than
losing human expert This is the motive behind the
innovation of expert system to make machine work in place
of humans to avoid lost of life avoid causing disability to
the human expert body
Risk is a situation involving exposure to danger harm orloss Itrsquos a probability or threat of damage injury
liability loss or any other negative occurrence that is
caused by external or internal vulnerabilities and that may
be avoided through preemptive action
Risk Management is the continuing process to identifyanalyze evaluate and treat loss exposures and monitor risk
control and finacial resources to mitigate the adverse
effects of loss It can also be defined as the
identification assessment and prioritization of risks
followed by coordinated and economical application of
resources to minimize monitor and control the probability
27
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
or impact of unfortunate events to the realization of
opportunities
Providing insights to support informed decision making is
the primary objective of Risk Management In practice Risk
Management concentrates on performing bottom-up detailed
continuous assessment of risk and opportunity It focuses
on addressing the day-to-day operational risks that a
program faces Risk Management follows a two-stage
repeatable and iterative process of assessment (ie the
identification estimation and evaluation of the risks
confronting a program) and management (ie the planning
for monitoring of and controlling of the means to
eliminate or reduce the likelihood or consequences of the
risks discovered) It is performed continually over the
life of a program from initiation to retirement
28
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
321 RISK MANAGEMENT PROCESS
Identify potential losses
Measure and analyze the loss exposures
Select the appropriate combination of techniques fortreating the loss exposures
Implement and monitor the risk management program
Risk control refers to techniques that reduce thefrequency and severity of losses
Methods of risk control include
ndash Avoidance
ndash Loss prevention
ndash Loss reduction
29
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
Avoidance means a certain loss exposure is never
acquired or an existing loss exposure is abandoned
The chance of loss is reduced to zero
It is not always possible or practical to avoid all
losses
Loss prevention refers to measures that reduce the
frequency of a particular loss
bull eg installing safety features on hazardous products
Loss reduction refers to measures that reduce the
severity of a loss after is occurs
bull eg installing an automatic sprinkler system
30
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
1 Risk identification In this sub process the main task
is to discover all the possible risks that might have an
impact on the projectacutes objectives After the
identification the corresponding probabilities and
impacts must be quantified For this sub process
methods as ldquoCheck listsrdquo ldquoBrainstormingrdquo or ldquoPonderingrdquo
provide an important aid
31
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
2 Risk Analysis The second sub process assists in the
quantification of the probabilities and impact of each
factor (risks) for this several methods like Var at
Risk Delphi Monte Carlo Simulation etc can be used
Risk analysis can be qualitative only but it should be
quantitative For example with the assistance of
stochastic models a quantitative risk analysis can be
performed
3 Risk evaluation amp response After the quantification and
determination of the probabilities and impacts the
management of the possible results takes place
Typically the response strategies are avoidance
transfer mitigate etc As well risk owners are
assigned to each risk to help to implement the
strategies and also to assist the project manager in
providing the status of the risk
4 Risk verification amp monitoring Subsequently to the
definition of the needed actions to handle the risks a
supervision and control system has to be developed aimed
to identify deviations of the defined goals (settled in
the previous process)
5 Risk planning Risk planning is about defining and
designing the strategy for implementing the whole life
cycle of risk management for one project as a pilot
program for many projects or for implementing a formal
process with the organization Risk planning quantifies
the resources needed defines the roles and32
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
responsibilities of each member of the risk team
designs the risk team and establishes the formality of
risk manage- ment with a company directive or
memorandum Risk planning is the critical path of the
risk management system because it outlines those tasks
and processes that are crucial to be deployed in order
to be successful
6 Risk controlling Risk controlling involves all the risk
metrics necessary to track any change in the risk
behavior towards the project objective The change in
the risk can be attributed to an impact into the cost
time quality or scope of the project Risk controlling
is an op- portunity to evaluate the effectiveness of the
risk strategies and also provides a basis for the
decision-making in order to control the overall target
of the project It is also an important tool for the
further development of the Risk Management Process for
its communication procedures and the Risk planning
322 THE MOST COMMONSERIOUS SOFTWARE RISKS
There are numerous reasons as to why formal risk management
is difficult to implement effectively These include the
sheer number of risk factors that have been identified in
the literature For example Capers Jones assessed several
hundred organizations and observed over 100 risk factors (of
which 60 he discusses in detail in [Jones 1994]) He
observed however that few projects have more than 15
33
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
active risk factors at any one time but many projects have
approximately six simultaneous risk factors
Another reason for the relatively low implementation of
formal risk management methods in practice are according to
[Kontio 1998] the fact that risk is an abstract or fuzzy
concept for which users lack the necessary tools to more
accurately define risk for a deeper analysis In addition
many risk management methods may be based on risk
quantification Users may not have the ability to provide
accurate estimates for probability and lossopportunity
projections required for a reliable risk analysis Table-
based approaches can sometimes be too biased or too coarse
for proper risk prioritization Risks may also have
different implications for different stakeholders (or
conversely be perceived differently by different
stakeholders) Existing risk management methods may not
provide support for dealing with these differences Risks
may also affect a project in more than one way For
example most risk management approaches focus on cost
schedule or quality risks but there may be combinations of
risks or other characteristics such as future required
maintenance company reputation or potential
liabilitylitigation that should be considered important in
influencing the decision-making process Finally many
current risk management techniques may be perceived as too
costly or too complex to use
34
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
The Risk Management Map Contains Five Evolutionary Stages Of
Risk Management Capability defined as
1 Problem Stage Describes circumstances when risk
identification is not seen as positive Characterized
by lack of communication which causes a subsequent lack
of coordination Crisis management is used to address
existing problems
2 Mitigation Stage Details a shift from crisis
management to risk management People become aware of
risks but do not systematically confront them There
is uncertainty as to how to communicate risks
3 Prevention Stage Discusses the shift of risk
management as solely a managerrsquos activity to risk
management as a team activity This is a transitional
stage from avoidance of risk symptoms to identification
and elimination of root cause of risk characterized by
team and sometimes customer involvement For risk
management to succeed it must occur at each level
within an organization This stage represents a
turning point from a reactive to a more proactive
approach to risk management
4 Anticipation Stage Describes the shift from subjective
to quantitative risk management through the use of
measures to anticipate predictable risks that is
characterized by the use of metrics to anticipate
failures and predict future events This stage
35
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
involves the ability to learn from adapt to and
anticipate change representing a completely proactive
approach to risk management Quantified analysis used
to determine resolution costbenefit for the project
5 Opportunity Stage This represents a positive vision of
risk management that is used to innovate and shape the
future Risks are perceived as an opportunity to save
money and do better than planned Risk like quality
is everyonersquos responsibility A continuous process of
identifying communicating and resolving risks in an
open and non-threatening environment is used
323 ADVANTAGES AND DISADVANTAGES OF RISK MANAGEMENT
ADVANTAGES RISK MANAGEMENT
1 Save on loss costs
2 Save on expenses
3 Encourage loss prevention
4 Increase cash flow
DISADVANTAGES OF RISK MANAGEENT
1 Possible higher losses
2 Possible higher expenses
3 Possible higher taxes
36
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
324 BENEFITS OF RISK MANAGEMENT
1 Pre-loss and post-loss objectives are attainable
2 A risk management program can reduce a firmrsquos cost of
risk
3 The cost of risk includes premiums paid retained
losses outside risk management services financial
guarantees internal administrative costs taxes
fees and other expenses
4 Reduction in pure loss exposures allows a firm to
enact an enterprise risk management program to treat
both pure and speculative loss exposures Society
benefits because both direct and indirect losses are
reduced
325 THE ROLE OF ROBOTICS IN RISK MANAGEMENT
Robots play an undinable function in risk management most
essentially in critical risk management this include the
following
1 Robots save workers from performing dangerous tasks
2 They can work in hazardous conditions such as poor
lighting toxic chemicals or tight spaces
3 They are capable of lifting heavy loads without
injury or tiring
4 Robots increase workers safety by preventing accidents
since humans are not performing risky jobs
37
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
5 Workcells provide safety features separating the
worker from harms way
33 ADVANTAGES AND DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
ADVANTAGES OF ARTIFICIAL INTELLIGENCE
Artificial Intelligence (AI) applications are utilized to
simulate human intelligence for either solving a problem or
making a decision
1 AI provides the advantages of permanency reliability
and cost-effectiveness while also addressing
uncertainty and speed in either solving a problem or
reaching a decision
2 AI has been applied in such diverse realms as
engineering economics linguistics law manufacturing
and medicine and for a variety of modeling
prediction and decision support and control
applications One of the most promising applications of
AI has been its rigorous use in the Internet such as in
search engines
3 In an organization in which human intelligence is tied
to a particular person or a group of people AI
applications can provide permanency that prevents the
knowledge from being lost when the individual or the
38
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
group members retire or are no longer available to the
organization
4 AI enables the development of a learning capability
which can be utilized to further prolong the life and
relevance of the application
5 Learning from real-world success and failure is an
enabling feature of AI tools known as ldquoreinforcement
learningrdquo and is advantageous in that it increases the
reliability of the tools with their increased use in
applications
6 AI can support faster solutions to complex problems
DISADVANTAGES OF ARTIFICIAL INTELLIGENCE
1 The life of the knowledge encapsulated in an AI
framework could be as long as the relevance of the
problems and decision scenarios remain unchanged
2 The broad application of any tool only occurs when its
reliability has been established
3 AI methods are suitable when a direct mathematical
relationship cannot be established between cause and
effect
4 AI machine are cost power consuming
5 Limitation associated with the use of AI methods to
solve a given problem stems from the fact that for
several AI methods there is currently little guidance
on how to decide upon the best values to use for a
39
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
given methodrsquos tuning parameters With respect to
automation in general
6 Challenge related to the issue of potential liability
34 APPLICATION AREAS OF ARTIFICIAL INTELLIGENCE IN RISK
MANAGEMENT
Artificial is one of the most vital course in computer
science because it cover all sector in real-life
application this sector include the following
SECTORS FUNCTIONALITYUSESBanking
sector
The modern technology combines the latest
advancement of artificial intelligence
numerical mathematics statistics heuristic
approaches It allows offering new promising
approaches to risks estimation These
approaches give positive results even with
small amounts of data Eg credit risk
operational risk market riskSecurity Artificial intelligence are usually use in
critical situations like bomb handlingEngineering
and computer
scientist
Through artificial intelligence engineers
and computer scientists are capable of
creating machines(robot) that perform
dangerous tasks in place of humansAnd many
other sectors
Medicine mathematics chemistry robotics
and aviation
40
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
CHAPTER FOUR
41 SUMMARY
The field of artificial intelligence is truly a fascinating
one Like many other new technologies Artificial
Intelligence is changing our lives every day It is quite
possible that the near future will bring intelligent
machines to make life more convenient and comfortable for
all of us Although some may argue otherwise there is no
need to fear artificial intelligence Like all other
machines Artificial Intelligence machines do what human
programmers tell them to do There is however a need to
understand Artificial Intelligence for it is through
understanding that we can make the AI technology most
beneficial Also making Artificial Intelligence machine
like robot perform dangerous work that might claim human
life when done by human will definitely reduce the loss of
human expertise and also guarantee a faster and accurate
work in risk management41
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
42 CONCLUSION
There are clearly some good in use of robot and some bad in
use of robot Advantages such as improving qualities of
life increase interaction oppotunities make humans daily
life easier performing tasks that are impossible for human
Autonomous robots would appear to offer some real bene tsfi
in the management of the risk of disaster events However
the very real social and technological barriers to the
acceptance of robotic assistance at disaster sites need to
be overcome Risk and uncertainty define all types of
projects including the technical ones Therefore it is
important to clearly establish the project objectives and to
identify sources of risk It is very important to use the
right tools and techniques in order to conduct the risk
assessment
43 RECOMMENDATION
Base on this work it is recommended that all risk management
agencies should abduct using robots to manage risk rather
than engaging their selves in dangerous task to guarantee
security in carrying out their operations It is recommended
that software and systems for risk management should be
relatively low in price of acquiring it
44 REFERENCES42
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
J Williams C George (1966) Adaptation and Natural
Selection A Critique of Some Current Evolutionary
ThoughtPrinceton Science Library Princeton NJ Princeton
University Press
H Weisberg W Robert (1986)
CreativityGeniusandOtherMythsSeries of Books in
Psychology New York W H Freeman
Mueller Robert A and L Rex (1988) Symbolic Computing with
LISP and Prolog New York Wiley and Sons
Luger F George and William A Stubblefield (1993)
Artificial Intelligence Structures and Strategies for Complex Problem Solving
Redwood City CA BenjaminCummings Publishing Company
B Kompare(1994) ldquoQualitative modelling of environmental
processesrdquo in Environmental Systems vol II Computer
Techniques in Environmental Studies V edited by P
Zannetti Com- putational Mechanics Publications
N Reeves and C Nass(1996) ldquoThe Media Equation How People
Treat Computers Television and New Media Like Real People
and Placesrdquo Cambridge University Press Cambridge
JD Englehart (1997) ldquoBayesian-risk analysis for
sustainable process
designrdquoJournalofEnvironmentalEngineering vol123
OVaris(1997)
ldquoBayesiandecisionanalysisforenvironmentalandre source
managementrdquo Environmental Modelling and Software vol 12
43
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
R Paggio G Agre C Dichev D Dochev G Umann and T
Rozman (1998) ldquoTRACE A development platform for environmen-
tal decision support systemsrdquo in Workshop Binding Environ-
mental Sciences and Arti cial Intelligence edited by Ufi
Corteacutes and M S`anchez-Marre`
R Sanguumlesa and P Burrell (2000) ldquoApplication of Bayesian
network learning methods to wastewater treatment plantsrdquo
Applied In- telligence vol 13
E Rogers(2000) ldquoIntroduction to Human-Computer Interaction
(HCI)rdquo RASIFRR Summer School on ldquoHuman-Robot Interactionrdquo
Retrieved from
httpwwwcaskthseras-ifrr-ss04materialrogers-hci-
intro
C Bartneck (2002) An embodied emotional character for the
ambient intelligent home Unpublished PhD thesis
Eindhoven University of Technology Eindhoven
C Breazeal (2003) Designing Sociable Robots Cambridge
MIT Press
Fong T Nourbakhsh I amp Dautenhahn K (2003) A survery
of socially interactive robots Robotics and Autonomous
Systems
F Gemperle C DiSalvo J Forlizzi amp W Yonkers (2003)
The Hug A new form for com- munication Paper presented at
the Design- ing the User Experience New York
H Hashimoto(2005) ldquoIntelligent interactive space -
Integration of IT and Roboticsrdquo IEEE Workshop on Advanced
44
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45
Robotics and its Social Impacts Retrieved from
httpwwwrobocasanetworkshop2005indexphppage=program
M Taddei (2007) Leonardo da Vincis robots Milano Italy
Leonardo3
httpwwwmariotaddeinetMario_Taddei_exLibris-Leonardo-
yearshtm
Gartner Research (2012) Improve Business Decision Making
With Risk-adjusted Value Management Retrieved from
httpwwwgartnercomtechnologyresearchsecurity-risk-
managementrisk- adjusted-value-management
B Moshinsky (2012) Applying Actuarial Techniques in
Operational Risk Modeling ERM Symposium Retrieved from
httpwwwbloombergcomnews2012-09-27big-eu-banks-faced-
256-billion- basel-iii-capital-gap-last-yearhtml
45