DOCUMENT RESUME

ED 389 485 RC 020 324

AUTHOR Gessaman, Paul H.TITLE Surveying Community Needs and Priorities: A Community

Needs Assessment Tool Kit.INSTITUTION Nebraska Univ., Lincoln. Cooperative Extension

Service.PUB DATE May 93NOTE 63p.

AVAILABLE FROM Nebraska Cooperative Extension, c/o Paul H. Gessaman,205 A H. C. Filley Hall, UN-L, Lincoln, NE 68583-0922($4.50).

PUB TYPE Guides Non-Classroom Use (055) Tests/EvaluationInstruments (160)

EDRS PRICEDESCRIPTORS

ABSTRACT

MF01/PC03 Plus Postage.Attitude Measures; Citizen Participation; CommunityCharacteristics; *Community Development; CommunityPlanning; ''Community Surveys; *Data Collection;Economic Development; *Local Issues; *NeedsAssessment; *Public Opinion; Questionnaires; RuralAreas

This document identifies steps in organizing andconducting a community survey and provides materials for assembling awell-focused survey form. Planning and conducting a successful surveyinvolves the organization of a planning group, selection of relevanttopics and information to be collected on each topic, preparation ofa survey form, identification of local organizations willing toconduct the survey, tabulation of survey responses, reportpreparation, and communication of survey results to the community.Appendix A provides a case study example of a community needs andpriorities assessment developed and carried out by citizens in afictional community in Nebraska. It includes a brief synopsis of thesituation in this community and describes community leaders whodecided to take action when the future of the community wasthreltened. Appendix B includes examples of cover letter and coverpages and information on customizing a community needs assessment.Appendix C (Customizing A Needs Assessment) includes survey topicsand statements related to community appearance; public buildings;public parks and green areas; streets, sidewalks, signs, andlighting; community utilities and services; health care personnel,programs, and services; housing; expanding the local economic base;community outdoor and indoor recreation; self-developmentopportunities; tourism development; and small-scale entrepreneurship.This section also includes blank forms for constructing a communitysurvey. (LP)

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Reproductions supplied by EDRS are the best that can be madefrom the original document.

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Cooperative Extension DivisionInititute of Agriculture and Natural Resources

University of Nebraska-LincolnMay, 1993

Contents

Surveying Cnmmunity Needs and Priorities: The Nuts and Bolts

The Survey 1

Organization 2

Customizing the Survey 2

Requesting Demographic and Financial Data 3

Fine-Tuning the Survey Form 3

Getting Started 4

Determining Priority Topics 4

Setting the Plan in Motion 5

The Survey Materials: 3tep-by-Step Assembly

The Survey Form and Tally Sheets 6

The Cover Letter 7

Community Survey Example 7

Appendix A

The Good Life, Nebraska Example

Appendix B

Sample Cover Letters and Cover Pages

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Surveying CommunityNeeds and Priorities:The Nuts and Bolts

In any given year many community surveysare carried out. Most generate informationon locally important topics, problems, and

issues. When well-designed and appropriatelycarried out, a community survey provides authen-tic and timely information that's not availablefrom any other source.

Authentic and timely information can be animportant stimulus for local problem solving. Itoften provides a mandate for decision makerswho must make difficult choices. Almost always,residents' perceptions of community situationsand concerns as reported through a carefully fo-cused and well-conducted community survey, areimportant data and help decision makers plancommunity improvements and/or resolve com-munity issues.

Valid community surveys require relativelylarge investments of residents' time andresources. The nature of the survey form, theapproach used in conducting the survey, and thedata tabulation and reporting methods areprincipal determinants of the validity of surveyfindings. It's very important that the surveyform be carefully focused and that good proce-dures be followed by those who conduct thesurvey.

This document will help you assess commu-nity needs and priorities. It identifies the steps tobe followed in organizing and conducting a com-munity survey, and provides materials you canuse in assemblit g a well-focused survey form. Inshort, this kit gi yes you the tools needed to con-duct an effective community needs and prioritiesassessment.

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If you have questions or need advice whenpreparing your survey form, contact your localCooperative Extension office. Or, for advice andassistance, call Paul Gessaman, professor ofagricultural economics at (402) 472-1748.

Community surveys go by many names.Depending on the primary purpose of the sur-vey, it may be called a "Needs Assessment," a"Housing Study," a "Development Capacity As-sessment," an "Environmental Scan," or bysome other name that carries local meaning. Re-gardless of the survey's name or the sponsors'goals, a successful community survey requirescareful organization and focused effort. It's im-portant that the survey be designed to generateresponses containing the needed information andthat the responses are compiled, analyzed, andeffectively communicated. Planning and con-ducting a successful survey generally requirescompletion of these steps:

I. A planning group that's interested in con-ducting the community survey is organized.

2. In consultation with interested decisionmakers, the planning group selects topics to beincluded and the information to be collected oneach topic.

3. A survey form is prepared by using thistool kit to develop a new survey form or byadapting a survey form that previously was usedin the same or another community.

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4. Local organizations or groups agree totake responsibility for conducting the survey. Or-ganizations or groups that have conducted com-munity surveys include: a local school orcommunity college; a local government unit,agency or office; a local bank or other local busi-ness; a service club or other community organi-zation; a group of local volunteers; or anoutside-the-community agency or firm. Tasks tobe completed are:

Distributing survey forms to the intendedrespondents,

Reminding recipients to return completedsurveys,

Collecting or receiving the completedsurvey forms,

Other survey responsibilities requested bythe planning group.

5. The planning group tabulates the surveyresponses and prepares a report. Sometimes thereport contains only tables listing the number ofresponses in each category. However, a morecomplete report with response tables and narra-tive interpretations of the survey responses usu-ally is more useful in conveying the findings tothe community. Response frequency graphs alsocan be used with the narrative descriptions ofsurvey responses.

6. The survey report and insights drawn fromthe response pattern(s) are reported to the com-munity. This can be done by publishing the re-port in the local paper, by distributing a writtenreport, or by presenting a verbal report to per-sons attending a public meeting. The effective-ness of the verbal report usually is greater if awritten summary is made available to those whoattend the community meeting.

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A team of people sharing in the effort canhelp to move the survey activities ahead. It isbest if persons in a number of community rolesare active in planning and conducting a commu-

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nity survey. Time and resource commitments canbe kept at a reasonable level if the survey has aclear and limited focus.

It is only human to want to learn everythingthrough a community survey. Typically, eachtopic and question that is suggested to beincluded in the survey is focused on an authenticinterest of one or more persons. However, a sur-vey that addresses many topics and containsmany statements is likely to end up beingineffective because:

the survey form becomes so long that manyrespondents do not complete it.

the accuracy of the responses drops offrapidly because the time required to com-plete the survey is more than 10 to 12minutes.

data tabulations become so difficult andtime consuming that they are not com-pleted for weeks or months and by thattime local interest has faded away.

the volume of data tabulations becomes solarge that interested persons are over-whelmed and cannot decide what to dowith the data.

Following the suggested procedures andusing the forms provided in this document willhelp you avoid these problems by:

helping you to focus your efforts on a care-fully targeted and relatively short survey.

providing survey form originals and topicand statement listings from which you canselect items appropriate to your surveyform.

including both needs and prioritiesassessments in one survey form. Thishelps you identify urgent and importantneeds, and also helps to separate priorityitems from "pie-in-the-sky- dreams andinterests.

allowing you to "customize- your surveyso it fits local interests and informationneeds.

This document provides you with an oppor-tunity to customize your survey by providing a"laundry list" of topics and related statementsfrom which you can select the topics and state-ments you want to use. Each statement is care-fully worded for brevity, clarity and focus. Afterselecting topics and statements that address yourinterests and needs, you can add statements spe-cific to your local situation and communityinterests.

For example, suppose your planning groupdecides that decision makers would benefit fromknowing residents' needs and priorities for themanagement of community parks. One topic foryour survey might be "Public Parks and GreenAreas," a topic that appears in the topics andstatements listings. When you read the state-ments listed under the "Public Parks and GreenAreas" topic you know the swimming pool andbike path statements are not needed for your sur-vey. You do not include them in the list of state-ments in your survey form.

At the same time, the planning group wantsto gather opinions about the need to renovate the"Prairie Pioneer" statue.lhat has been a Parklandmark for many years. The planning groupwrites one or more statements that a respondentcan use to indicate his/her assessment of theneed and level of priority given to renovating thestatue. The statements are included in the state-ment list of your survey form.

Requesting Demographic andFinancial Data

A ready-to-use page of demographic andfinancial questions is included with the topicsand statements listing. Use these questions inyour community survey only if you have a clearlyidentified need for the responses. These ques-tions ask for confidential information infor-mation that must be kept confidential to ensurethat the respondents' privacy is protected. Besure to ask for demographic and financial infor-

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mation onlywhen there is adefinite needand suitabledata are notavailable fromother sources.

If circum-stancesrequire thatyou collectdemographicand finan-cial datafrom respondentsfor example, the community must have thesedata for a Community Development Block Grantor a housing grant application be certain thatthe privacy of respondents is preserved whentheir responses are collected, tabulated, and re-ported. In doing so you will want to use proce-dures that protect the privacy of individuals,families, and a9y identifiable subgroups of re-spondents. Heft are some ways of ensuring thatthe rights of respondents are protected and theirprivacy is maintained:

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I. Design the survey form so it does not askfor information that will indicate or give cluesabout any respondent's identity.

2. Ensure that the survey forms are free ofidentifying characteristics that can be linked toany particular respondent, family unit, or sub-group of the potential respondents. (Avoid plac-ing numbers or colored markings that giveindividual identity to each survey form or groupof forms. Copy all forms on the same color andtype of paper. Keep the order of topics, state-ments, and questions the same on all surveyforms, etc.)

3. Be certain that all persons who receive thesurvey form know their participation in the sur-vey is completely voluntary. (This means thatthey have the right not to respond to the surveyand they have the right not to return a completedform to the survey sponsors.)

4. When tabulating and reporting the surveyresponses, do so in ways that prevent identifica-tion of the responses of any individual, family, orother community subgroup.

Maintaining the privacy of respondentsrequires that each person involved in conductingthe survey, and those who tabulate and report theresponses, treat each individual's surveyresponses as completely confidential information.

Before printing and distributing your surveyform in the community, print a few copies andpretest them with a half-dozen people. In yourpretest use a letter and cover page like theexamples in Appendix C, and let the respondentsuse only that information as their instructions.(Do not coach them on how to respond to the sur-vey.) By doing so you can pretest both theinstructions and the survey form.

Ask each pretest respondent to individuallycomplete the survey form. Then, discuss the formand the responses with each to determine whetherthe instructions and statements caused the respon-dents to focus on the needs, issues, or problemsfor which the sponsors wanted needs and priorityassessment information. If the pretest indicatesmany or most respondents m I understood borneof the statements, reword or replace the problemstatements. If needed, rewrite any portion of theinstructions that caused misunderstandings. Pre-test again with a different group of respondents.

When the pretest demonstrates that theinstructions and survey form will generate theneeded information, you are ready to print copiesof the form and cover letter and to move ahead inconducting the survey.

Getting Started

No two communities are alike. Local history,the values of residents, the nature of groups andorganizations in the community, and many otherfactors shape community characteristics. Ethnic

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and cultural awtors often influence the willing-ness of residents to respond to a communityneeds assessment survey. Whatever the natureof local conditions, a sense of humor, tolerancefor other points of view, persistence, andpatience are needed.

Start by talking with local leaders. Tellthem what you want to do and ask their help inidentifying five to seven persons who will plan,guide, and sponsor the needs and prioritiesassessment efforts. Bring the planning grouptogether. Through discussion, generate answersto these important questions:

What topics, problems, and issuespresently are important to the community?

What do residents want to know and needto know about each topic or issue?

What approach is most likely to result ingood participation, accurate responses.and rapid return of completed surveyforms.

Which individuals, organizations, andgroups might be willing to help carry outthe survey?

How can the survey responses betabulated and reported in no more thantwo or three weeks following the dead-line for returning completed surveyforms'?

What marketing approach will help toensure that: 1) interested persons andgroups will be involved in conducting thesurvey: 2) time, effort, and funds areavailable to support a successful survey:and 3) survey responses are rapidlytabulated and reported to all interestedpersons?

Have someone keep a formal or informalrecord of the discussion of these and otherquestions. The record will help the group tocapture and use good ideas that emerge in thediscussion, but are not developed at that time.Possibly you will want to name a secretary whowill keep minutes of the meetings.

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The survey form is the cornerstone of a suc-cessful needs and priorities assessment survey. Itdetermines the content, nature, and amount of in-formation generated by the survey. It is to youradvantage to include only priority topics in yoursurvey as a short survey will improve the returnrate, the accuracy, and the completeness qf theresponses.

Even if your community has a real need fordata on a relatively large number of topics, giveserious consideration to having two or moreshort surveys held a few months apart. A seriesof short surveys usually will result in better datathan you will get from a long survey. If you planto have two or more short surveys, be sure toinform residents of your intention to do so beforethe first survey starts. Otherwise, you may getunhappy feedback from persons who are disap-pointed that their favorite topics were not in-cluded in the first survey and more of thatfeedback from those who say, "We've alreadydone this!" when the second or later surveys aredistributed.

When designing your short survey(s),include only topics and issues for which youhave a clearly evident information need. Avoidincluding topics when the only reason for doingso is someone saying, "It would be nice toknow. ...." By keeping the survey as short andsimple as possible, your chances for success areincreased.

At the meeting when you design the surveyform use the listing of topics and statements inAppendix C of this document as a focal pointfor discussion. Quickly eliminate from consider-ation any topics that are not appropriate to thecommunity. From the remaining topics, plusany others that the group agrees are priorityconcerns, select the three or four that the plan-ning group believes are most important tocommunity well-being. These become the topicsaddressed in your needs and priorities assess-ment.

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Organized effort is vitally important to carry-ing out a successful survey. After the topics havebeen selected, the survey form must be prepared,pretested, copied, and distributed to residents.Completed survey forms must be gathered andthe responses tabulated in a timely manner. Then,the findings are reported to the community asquickly as is feasible after the tabulations arecompleted. If possible, this should be accom-plished within two weeks following the deadlinefor return of the completed survey forms.

Have the planning committee decide on theapproach to be used in distributing and collectingthe survey forms. This usually is a choicebetween having volunteers deliver and pick upthe survey forms in a door-to-door effort vs. send-ing the forms out by mail or in the newspaper andasking that they be delivered to or mailed to thecollection point. In most cases, door-to-door de-livery and pick up will result in more completeresponses and a higher return rate. However, itwill require large amounts of volunteer time ofyouth and/or adults in the community.

Mail or newspaper delivery with a mail returnwill require less volunteer time but may result ina smaller number of surveys being returned, andthe survey responses may be less complete. Ap-pendix B contains a sample cover page and asample cover letter for use in each of the twomost frequently used approaches.

Decisions also are needed with respect to theapproaches to be used in tabulating surveyresponses, preparing the report, and presentingthe report to the community. When theseapproaches have been decided on, divide thetasks among planning committee members inkeeping with their interests and available time.

As previously emphasized, a report of the sur-vey responses should be presented to the commu-nity as soon as possible after the survey forms aredistributed preferably within two weeks of thedeadline for return of the completed surveyforms.

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The Survey Materials:Step-by-Step Assembly

.

After you have selected the design foryour needs and priorities assessmentsurvey (the design is determined by the

topics, problems, and issues to be examined),you are ready to start assembling the surveyform and tally sheets. The materials you willneed are included in Appendix C where you willfind blank ORIGINALS for survey form pages,blank ORIGINALS for tally sheets, and severalpages of topics and statements listings.

As the first step, make at least a half-dozenPHOTOCOPIES of a SURVEY FORM PAGEORIGINAL and a half-dozen PHOTOCOPIESof a TALLY SHEET ORIGINAL. Also make atleast two PHOTOCOPIES of the topics andstatements listing for topics you will address inyour community survey.

Examine the photocopies of the topics andstatements listing and identify any duplicatestatements. (Some statements appear under morethan one topic heading.) If you find duplicatestatements, decide on the topic heading underwhich you want these statements to appear. Thenremove those statements where they appear un-der other topic headings. Also remove from bothcopies any statements that do not "fit" your com-munity.

Add any needed statements (include reword-ed statements that don't "fit" your communitysituation) by typing them on white paper using afour-inch line. You will need two copies of eachstatement. If you use a computer and word pro-

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cessing program, a Times Roman 12 point fontwill be very similar in appearance to the state-ments in Appendix C. Remember to print onwhite paper at least two copies of each statementwritten on the computer.

Work with the two PHOTOCOPIES of thetopics and statements listing and the two copiesof your list of added statements as you assemblethe master copies of your survey form and tallysheets. Using a paper cutter or sharp scissors, cutout the topic headings and the statements to beincluded in your survey form. Take an identicalsequence of topic headings and statements fromeach photocopy of the listing and from your listof added statements you will need two copiesof each.

"Paste up" pages of the master copy of yoursurvey form using PHOTOCOPIES of the pageoriginals. For each survey form page, also "pasteup" a tally sheet master copy with identical topicheadings and statements using PHOTOCOPIESof the tally sheet original. (NOTE: Cut out andattach one topic heading or one statement orgroup of statements at a time to ensure you donot lose items or attach them in the wrongorder.) Generally, it works best to use transpar-ent tape when attaching the topic headings andstatements. Make very effort to assemble mastercopies that are very neat. The appearance of thesurvey form you distribute is determined by theneatness of the master copy. If disaster occurs inthe form of a mistake or a messy master copypage, make more photocopies and try again.

When your master copies have been assem-bled, make a photocopy of each page. Look at

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the photocopies very carefully to identify errorsor defects. If you find a line is missing, use aruler and black pencil or pen to draw it in. Ifshadows show at the edges of the statementsmake sure that they are tightly taped down. Usetypewriter correction fluid to "white out" persis-tent shadow lines or type or printing marks thatshow on the photocopies. When you are satisfiedwith the quality of photocopies made from yourmaster copy of the survey form, you are ready torun the copies for the pretest. Make changes asneeded until the pretest indicates the survey formis ready to use. Then. you will be ready to makecopies for your community survey.

Check the tally sheet copies to ensure theyduplicate topics and statements in the after-pretest version of the survey form. Also checkfor defects and errors and remove any you findbefore running tally sheet copies as needed. Ifpossible, run the tally sheet copies on a copymachine that will enlarge them to fit on 11" x17" paper. Doing so will give you more space fortallying the responses to each statement.

The cover letter explains why the survey isbeing conducted and what is expected from therespondents. To prepare your cover letter, selectthe example letter from Appendix B thatcorresponds to the survey distribution and returnprocedures being used in your community.Retype the example letter adding the appropriatedates, times, and/or addresses.

Appendix A provides a hypothetical caseexample of a community needs and prioritiesassessment as carried out in the fictional commu-nity of Good Life, Nebraska. This hypotheticalexample demonstrates the process by which agroup of community leaders can react to chang-ing community circumstances and illustrates thedesign and use of a community needs and priori-

ties assessment survey. It demonstrates the useof this publication and its "tool kit" approach bysponsors of the fictional community's survey,and illustrates customizing the cover page andthe cover letter so they are suitable for use in thecommunity.

A well-planned and well-conducted commu-nity needs and priorities assessment will help tocreate awareness ot local problems and issues,will stimulate discussion among decision makersand other citizens, and will help to start identifi-cation of desired outcomes. It also will supportcommunity improvement by increasing the infor-mation base for future decisions.

Planning, organizing, conducting, tabulating,and reporting a community needs and prioritiesassessment can be a major undertaking. How-ever, it is a feasible undertaking when volunteersand community organizations contribute theirtime and skills to the survey effort. Keys to suc-cess include:

A well-organized approach

Broad-based community involvement

Speedy tabulation and reporting of results

Surveying Community Needs and Priorities:A Community Needs Assessment Tool Kitshould help you attain those qualities when youconduct your community survey. If you needassistance or advice when using these materialsin your community, contact your local Coopera-tive Extension office and ask tbr assistance. Or,call Paul Gessaman, professor of agriculturaleconomics, at (402) 472-1748 to discuss yourplans for organizing and conducting a commu-nity needs and priorities assessment.

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APPendixA

Customizing A Needs Assessment

The Good Life, Nebraska Example

Appendix A provides a case study type example of a communityneeds and priorities assessment developed and carried out by per-sons active in the life of the mythical community of Good Life,Nebraska. It includes a brief synopsis of the situation in Good Lifeand describes the group of community leaders who decided to takeaction when the future of the community was threatened. Anexample cover letter and cover page were developed from the mate-rials in Appendix B and C to demonstrate how the materials can becustomized for any community.

In a manner similar to that used in the example, you can use thispacket to prepare a needs and priorities assessment for your com-munity. It can focus on whatever topics are of particular importanceto your community. Narrative for your cover letter and your surveyform (including the survey cover sheet and instructions for complet-ing the survey) can be developed directly from the sample pagesfound in Appendix B.

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The mythical village of Good Life, Nebraskaand the actions of a committee with membersfrom the Good Life community are describedhere as an example of the local activities and thedocuments required for a community Needs andPriorities Assessment. The Good Life commu-nity is typical of many small farming communi-ties, and the committee members could be theconcerned persons living in almost any smallfarming community. The example survey docu-ment was easily assembled using the informationavailable in this publication. It demonstrates thenature of a short survey targeted on a few highpriority community concerns. Please notice thatthe turn-around time for this example survey isvery short which is desirable and possiblewhen the survey is relatively short and simple.

The mythical village of Good Life (popula-tion 664 persons at the time of the 1990 Census)is located about 20 miles from the county seat(1,800 population), and about 65 miles from aregional trade center with over 17,000 residents.For several decades the village had little change.Farm failures, rapidly declining business activ-ity, and out-migration resulted in a populationdecline of 113 persons between the 1980 Censusand the 1990 Census. Several businesses closed.Their buildings are empty today and the businessdistrict looks partly abandoned.

The village is surrounded by an attractiverural countryside with farms of modest size thatproduce grain, livestock, hay. and milk. Severaldairies are located within a few miles of the vil-lage along the highway between Good Life andthe regional trade center. Their milk goes bytruck to a cheese factory, a haul of nearly 200miles. Recent comments by a dairy owner indi-cate he is about to close down his dairy andretire. (No one has been both willing and finan-

cially able to purchase his dairy operation.)Other dairy owners are concerned. If one dairycloses, the cheese factory might stop haulingmilk from the Good Life area. If milk haulingstops, all operating dairies are likely to go cut ofbusiness.

If the dairies close, eight village residentswho now are employed as milkers, farm labor-ers, or managers of these dairy operations willlose their jobs. The local feed dealer will have animmediate reduction in sales, and will let oneemployee go. Over the long-term the feed dealermay go out of business. People in and near GoodLife are worried becawe they feel the alreadyprecarious future of the village would be furtherthreatened by these changes.

While residents' social loyalties to the vil-lage are very strong, they are like most people inour society. If they have cars or can ride withfriends, many of their dollars are spent in thecounty seat and regional trade center stores. Ifasked why, the replies often sound like this: "Wewere going anyway because .... Or, "prices arebetter there, so we did our shopping while wewere there." This causes local stores a large lossof business.

Concerned over possible further decline, thecafe's coffee shop group that meets each morn-ing decides it is time to "do something." Theytalk over the possibilities. No one knows whatresidents would like to have done. The villageboard president says, "Whatever we do. it can'traise taxes." The owners of local businesses saythat they could provide a little support for a vil-lage activity if they knew the people wanted it.An informal committee of interested persons isnamed and given a charge: Find out what thepeople want. Members include: the village clerk,the grocery store owner, the bank president, theextension educator, a retired farmer and coffeegroup member for many years, and the con-venience store owner (she has the only new storein town.)

The committee meets in late October anddecides to use a needs assessment survey toreveal local needs and priorities. Each memberhas a favorite topic on which he or she wants

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more information. However, they decide to keepit simple by focusing on local economic condi-tions. (The extension educator said it would takemany hours to tally the responses if most resi-dents completed and returned their surveys.)Four topics were selected:

The appearance of the village business dis-hict,

Possibilities for expanding the localeconomic base,

Conditions for small-scale entrepreneurs,and

Community tourism. (One member of thecoffee group has argued for years that thearea and village are so attractivt that theyshould "pull in" the tourists.)

They decide to distribute the surveys door-to-door because the Extension educator said itwill increase participation and provide moreaccurate responses. They ask members of severallocal organizations to help distribute and pick upthe survey forms, and set a deadline for them-selves for reporting back to the community infive weeks. The following copy of their surveydocuments provides an example of a short andsimple community needs and priorities assess-ment.

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VILLAGE OF GOOD LIFE COMMITTEE

November 2, 1994

Dear Resident of Good Life:

The sponsors of this survey are helping to identify community needs and priorities. Thesurvey will guide community improvement efforts and help community leaders as they makedecisions important to the future well-being of our community and its people.

Survey sponsors are listed on the cover of the survey form. We would appreciate your helpby completing the survey. Your opinions are an important part of the survey responses. As youcomplete the survey, please keep these ideas in mind:

Read the cover page carefully before recording your responses on the survey form.

Carefully read and respond to each statement before going on to the next one.

For each statement, mark one response in each of the three groups of columns.

Please take care in marking your responses. It's important that each mark be placed so itsrow and column are evident to the persons who will tabulate survey responses.

Survey responses will be tabulated on or before December 2, 1994, and a report will beavailable very soon after that date. A report of the survey results will be made at a public meetingto be held on December 4, 1994 at the High School Auditorium in Good Life. We hope you willattend to take part in the discussion.

Please complete your survey by November 14, 1994. It will be picked up at about 10 a.m.that day by a local volunteer.

For the Village of Good Life Committee

MANY THANKS FOR YOUR ASSISTANCE

11 14

COMMUNITY NEEDS AND PRIORITIES SURVEYfor

GOOD LIFE, NEBRASKA

Local sponsors of this survey are:

The Good Life Village Board Jim Sebastion of Sebastion's Market

First State Bank of Good Life Zeon County Cooperative Extension

Art Tee of Bluffside Farms, Inc. Jill Newcomer of Convenience Plus

Good Life Chamber of Commerce Good Life Ministerial Association

The Why and How of This Needs and Priorities Assessment:

This survey will provide community decision makers with information about communityneeds and priorities. Your opinion is needed so please complete and return this survey form tothe person who returns to pick it up. As you respond to this survey, please keep these ideas inmind:

Carefully read and respond to each statement before going on to the next one.

For each statement, mark one response in each group of columns:

Under "Presently" place an "X" in the column that best represents your opinion of thepresent situation: "Very good," or "OK to good," or "Poor to N.A." (Poor or NotAvailable).Mark only one column.

Under "Improve When?" place an "X" in the column that best describes your preferredtiming for improvement. "Not needed," means that the item or service does not need tobe improved, or that it is not needed at all. Mark only one column.

Under "Priority" place an "X" in the column that describes your priority: "High," or"Medium," or "Low/none." Mark only one column.

Please take care in marking your responses. Be careful to mark the correct row and columnso your survey responses can be accurately recorded in the survey tabulations.

Please complete your survey by November 14 , 19 94 . It will bepicked up that day by a local volunteer.

MANY THANKS FOR PROMPTLY COMPLETING THIS SURVEY

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:

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n en

tran

ce(s

) ar

e at

trac

tive

and

wel

l kep

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sent

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Impr

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Whe

n?P

riorit

y?

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s si

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and

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dow

dis

play

s ar

e up

-to-

date

and

attr

activ

e

Bus

ines

s di

stri

ct is

attr

activ

e an

d cl

ean

with

wel

l-ke

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flo

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s, a

nd s

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s

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n bu

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gs h

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com

plem

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ry s

tyle

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n bu

sine

ss a

reas

are

bei

ng r

enov

ated

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sh d

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iner

s ar

e w

ell-

loca

ted,

wel

l-ke

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and

regu

larl

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ptie

d

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RE

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IDE

WA

LKS

, SIG

NS

, & L

IGH

TIN

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the

busi

ness

dis

tric

t:

Stre

ets

are

surf

aced

and

wel

l-m

aint

aine

d

Stre

ets

and

inte

rsec

tions

are

wel

l-lig

hted

Stop

sig

n/tr

affi

c lig

hts

are

prop

erly

loca

ted

1617

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eac

h st

atem

ent,

mar

kon

ere

spon

sein

eac

h gr

oup

of c

olum

ns

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RE

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S, S

IDE

WA

LKS

, SIG

NS

, &L

IGH

TIN

GIn

the

busi

ness

dis

tric

t: (c

ont.)

46\

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sent

ly?

6

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bs a

re s

ound

and

of

suita

ble

heig

ht

Side

wal

ks a

re s

moo

th, w

ell-

drai

ned,

and

saf

e

Stre

ets

and

park

ing

area

s ar

e w

ell-

drai

ned

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ssw

alks

hav

e w

heel

chai

r cu

tout

s an

d ra

mps

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tom

er p

artin

g is

ade

quat

e at

all

times

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and

ice

are

clea

red

quic

kly

afte

r st

orm

s

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PAN

DIN

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CA

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CO

NO

MIC

BA

SE:

Res

iden

ts s

hare

in p

rom

otin

g th

e co

mm

unity

Bus

ines

ses

wor

k to

geth

er to

pro

mot

e co

mm

unity

18B

ushb

ecee

s he

lp o

rgan

ize

and

spon

sor

prom

otio

ns

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ove

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n?P

riorit

y?

k86

eN

.et

;to

t

19

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sent

ly?

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ove

Whe

n?P

riorit

y?

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eac

h st

atem

ent,

mar

kon

ere

spon

sein

eac

h gr

oup

of c

olum

nsb

tro4)

A A

c.\

,.<.

e tb n;

tgE

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ND

ING

TH

E L

OC

AL

EC

ON

OM

IC B

ASE

: (co

nt)

-\°

o q°

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Bus

ines

ses

supp

ort t

he lo

cal B

usin

ess

Clu

b

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fun

ding

bas

e of

the

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s C

lub

is g

row

ing

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ines

ses

and

Clu

b m

aint

ain

regi

onal

link

ages

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ines

s R

eten

tion

and

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ansi

on s

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com

plet

edcr

i

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al b

usin

esse

s ar

e se

ekin

g ex

pand

ed m

arke

ts

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ders

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vide

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nsio

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elop

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n co

mpl

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mun

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plan

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pile

d

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com

mitt

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impl

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n pl

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2120

2 2

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h st

atem

ent,

mar

k on

ere

spon

se in

eac

h gr

oup

of c

olum

ns

SM

ALL

-SC

ALE

EN

TR

EP

RE

NE

UR

SH

IP:

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sent

ly?

Impr

ove

Whe

n?P

riorit

y?

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ers

Mar

ket i

s he

ld w

eekl

y du

ring

the

sum

mer

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ft F

airs

and

Mar

kets

are

hel

d pe

riod

ical

ly

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repr

eneu

rs's

pro

duct

s fe

atur

ed in

loca

l sto

res

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erie

nced

bus

ines

s ow

ners

ser

ve a

s m

ento

rs f

or s

mal

l-

scal

e en

trep

rene

urs

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ro-l

oan

asso

ciat

ion

with

loan

able

fun

ds f

unct

ioni

ng

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ders

sup

ply

mic

ro-l

oans

for

pro

mis

ing

vent

ures

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mbe

r (C

lub)

hos

ts p

erio

dic

man

agem

ent w

orks

hops

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ive

prom

otio

n of

ent

repr

eneu

rshi

p un

derw

ay

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MM

UN

ITY

TO

UR

ISM

DE

VE

LO

PME

NT

:

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mun

ity p

rovi

des

low

or

no-c

ost c

ampg

roun

d4 o3

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eac

h st

atem

ent,

mar

k on

ere

spon

se in

eac

h gr

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of c

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ns

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MM

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ITY

TO

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: (co

nt.)

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ly?

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ove

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y?

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oczo

SZ

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roun

d is

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an, a

ttrac

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with

sha

ded

site

s

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pgro

und

has

good

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er, r

estr

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s, s

ecur

ity

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rmat

ion

cent

er p

ublic

izes

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l attr

actio

ns

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s an

noun

ce p

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res

troo

ms

for

trav

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s

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spec

ial e

ffor

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wel

com

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ts

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rist

fac

ilitie

s m

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ouri

st in

tere

sts

and

need

s

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mun

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olds

spe

cial

eve

nts

to a

ttrac

t vis

itors

Loc

al s

ceni

c, h

isto

rica

l, cu

ltura

l poi

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tere

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ized

thro

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s an

d pr

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l mat

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ls

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al b

usin

esse

s in

form

ed a

nd p

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ote

loca

l attr

actio

ns

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mun

ity h

as a

long

-ter

m c

omm

itmen

t to

tour

ism

Mot

els

and

rest

aura

nts

enco

urag

e ex

tra

nigh

t vis

its

OD

26

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eac

h st

atem

ent,

mar

k on

e

resp

onse

in e

ach

grou

p of

col

umns

CO

MM

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ITY

TO

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ISM

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VE

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ME

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: (co

nt.)

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ently

?Im

prov

e W

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Prio

rity

?

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ines

ses

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erat

e in

tour

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pro

mot

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mun

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as a

nd u

ses

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ism

dev

elop

men

t pla

n

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a co

mm

uniti

es jo

intly

pro

mot

e to

uris

m

27

Appendix B

Customizing A Needs Assessment

Sample Cover Leiters and Cover Pages

There are two example cover pages and two example cover let-ters a set for door-to-door distribution and a set for maildistribution. Choose the set that agrees with your plan. For moreinformation on using these materials, refer to pages 5, 6 and 7.

26

19

IN

EXAMPLE COVER LETTER FOR NEEDS ASSESSMENT(Use this letter if the survey will be hand delivered and picked up.)

Mailing Date

Dear

The sponsors of this survey are helping to identify community needs and priorities. Thesurvey responses will help determine the nature of community improvement efforts andinfluence decisions that shape the future of our community and its people.

Survey sponsors are listed on the cover of the survey form. We would appreciate your helpby completing the survey. Your opinions are an important part of the survey responses. As youcomplete the survey, please keep these ideas in mind:

Read the cover page carefully before recording your responses on the survey form.

Carefully read and respond to each statement before going on to the next one.

For each statement, mark one response in each of the three groups of columns.

Please take care when entering your responses. Be careful to mark the correct row andcolumn so your survey responses can be accurately recorded in the survey tabulations.

Survey responses will be tabulated by , 19 , and areport will be available very soon after that date. A report of the survey results will be made ata public meeting held on , 19 , at the .

inWe hope you will attend to take part in the discussion.

The deadline for returning your survey is , 19 .

Please return your completed survey form in the enclosed addressed and stamped envelope.In event the envelope is lost, mail your completed survey to:

For the sponsors & survey committee

MANY THANKS FOR YOUR ASSISTANCE

2029

Dear

EXAMPLE COVER LETTER FOR NEEDS ASSESSMENT(Use this letter if the survey will be mailed to residents and returned by mail.)

Delivery Date

The sponsors of this survey are helping to identify community needs and priorities. Thesurvey responses will help determine the nature of community improvement efforts andinfluence decisions that shape the future of our community and its people.

Survey sponsors are listed on the ccver of the survey form. We would appreciate your helpby completing the survey. Your opinions are an important part of the survey responses. As youcomplete the survey, please keep these ideas in mind:

Read the cover page carefully before recording your responses on the survey form.

Carefully read and respond to each query before going on to the next one.

For each statement, mark one response in each of the three groups of columns.

Please take care when entering your responses. Be careful to mark the correct row andcolumn so your survey responses can be accurately recorded in the survey tabulations.

Survey responses will be tabulated by , 19 , and areport will be available very soon after that date. A report of the survey results will be made ata public meeting held on , 19 , at the

in . Wehope you will attend to take part in the discussion.

Please complete your survey by , 19 . It will be pickedup on that day by a local volunteer.

For the sponsors & survey committee

MANY THANKS FOR YOUR ASSISTANCE

21

30

COMMUNITY NEEDS AND PRIORITIES SURVEYfor

(community name)

Local sponsors of this survey are:

The Why and How of This Needs and Priorities Assessment:

This survey will provide community decision makers with information about communityneeds and priorities. Your opinion is needed so please complete and return this survey form tothe person who returns to pick it up. As you respond to this survey, please keep these ideas inmind:

Carefully read and respond to each statement before going on to the next one.

For each statement, mark one response in each group of columns:

Under "Presently" place an "X" in the column that best represents your opinion of thepresent situation: "Very good," or "OK to good," or "Poor or N.A." (Poor to Not Available).Mark only one column.

Under "Improve When?" place an "X" in the column that best desc; ;bes your preferredtiming for improvement. "Not needed" means that the item or service does not need tobe improved, or that it is not needed at all. Mark only one column.

Under "Priority" place an "X" in the column that describes your priority: "High," or"Medium," or "Low/none." Mark only one column.

Please take care when marking your responses. Be careful to mark the correct row andcolumn so your survey responses can be accurately recorded in the survey tabulations.

The deadline for returning your survey is , 19 .

Please return your completed survey form in the enclosed addressed and stamped envelope.In the event the envelope is lost, mail your completed survey to:

MANY THANKS FOR PROMPTLY RETURNING THIS SURVEY

22 31

COMMUNITY NEEDS AND PRIORITIES SURVEYfor

(community name)

Local sponsors of this survey are:

The Why and How of This Needs and Priorities Assessment:

This survey will provide community decision makers with information about communityneeds and priorities. Your opinion is needed so please complete and return this survey form.As you respond to this survey, please keep these ideas in mind:

. Carefully read and respond to each statement before going on to the next one.

. For each statement, mark one response in each group of columns:

Umier "Presently" place an "X" in the column that best represents your opinion of thepresent situation: "Very good," or "OK to good," or "Poor or N.A." (Poor to Not Available).Mark only one column.

Under "Improve When?" place an "X" in the column that best describes your preferredtiming for improvement. "Not needed" means that the item or service does not need tobe improved, or that it is not needed at all. Mark only one column.

Under "Priority" place an "X" in the column that describes your priority: "High," or"Medium," or "Low/none." Mark only one column.

Please take care when marking your responses. Be careful to mark the correct row andcolumn so your survey responses can be accurately recorded in the survey tabulations.

Please complete your survey by , 19 . It willbe picked up that day by a local volunteer.

MANY THANKS FOR PROMPTLY COMPLETING THIS SURVEY.

23 32

Demographic and Related Information

As the final portion of this survey, we ask for some information about you and other membersof your household. The information you provide will be kept confidential by combining it withinformation from others and reporting only the totals, averages, or frequency tabulations. Noinformation specific to any individual will be released.

Information from this part of the survey will be used to meet data requirements for grantapplications particularly applications for funding of housing improvements and applicationsfor Community Development Block Grants. Thank you for responding to these questions:

1. Please indicate how long you have lived in this community by marking one answer:Less than 5 years 10 24 years 40 59 years5 9 years 25 39 years 60 years or more

2. Please indicate how long you have lived in your present home by marking one answer:Less than 5 years 10 24 years 40 59 years5 9 years 25 39 years 60 years or more

3. Do you own your present home, or rent your present home? (mark one)

4. Please indicate how long ago your present home was built by marking one answer:Less than 5 yrs 10 24 years 40 59 years Don't know5 9 years 25 39 years 60 years or more

5. Please indicate the number of persons living in your home by marking one answer:1 person 3 5 persons2 persons more than 5 persons

6. Please write in the number of persons living in your home that are:Under 18 years old age 40 65 yearsage 19 30 years over 65 years old

7. What is the highest level of education attained by each person living in your home? (Markone response in each column for up to four adults who live in your home.)First Person Second Person Third Person Fourth Person

8 yrs. or less 8 yrs. or less 8 yrs. or less 8 yrs. or lessSome High Schl Some High Schl Some High Schl Some High SchlHigh Schl Grad High Schl Grad High Schl Grad High Schl GradSome College Some College Some College Some CollegeCollege Grad College Grad College Grad College Grad

8. Of what gender is each of the persons living in your home? (Respond for up to 4 persons.)First Person Second Person Third Person Fourth Person

F M F M F M F M

9. What was your total household income last year? (Please mark one category.)less than $8,000 $12-19,999 $30-39,999$8-11,999 $20-29,999 $40,000 or more

24

33

34

It is !h. policy ot ths University ot Nebraska-Lincoin Institute of Agriculture and Natural Resources not to discriminate on the basis of sex, ve.handicap, ram, C0101, retiglon, mitat status, vetsran's status. nadbnal or ethnic origin or sexual oriantation.

CO

MM

UN

ITY

NE

ED

S &

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ITIE

S A

SS

ES

SM

EN

T -

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SH

EE

T F

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y G

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r or

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on't

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d D

o T

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36

Appendix C

Customizing A Needs Assessment

Statements and Blank Forms

37

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IGIN

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h st

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k on

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CO

MM

UN

ITY

AP

PE

AR

AN

CE

:

Tow

n en

tran

ce(s

)ap

pear

ance

and

mai

nten

ance

Sign

s id

entif

ying

roa

ds, s

tree

ts, a

nd p

oint

s of

loca

lin

tere

stap

pear

ance

& r

eada

bilit

y

Bus

ines

s si

gns

and

win

dow

dis

play

sap

pear

ance

and

appr

opri

aten

ess

Bus

ines

s di

stri

ct tr

ees,

flo

wer

s, a

nd s

hrub

sap

pear

ance

and

leve

l of

mai

nten

ance

Styl

e of

dow

ntow

n bu

ildin

gsco

mpa

tibili

ty

Ren

ovat

ion

of r

un-d

own

busi

ness

are

as

Tre

es &

shr

ubbe

ry in

pub

lic a

reas

quan

tity

& q

ualit

y

Com

mun

ity c

lean

up d

ays

timin

g &

eff

ectiv

enes

s

Flie

s &

was

ps in

tras

h co

ntai

ners

leve

l of

cont

rol

Tra

sh d

ispo

sal c

onta

iner

slo

catio

n, m

aint

enan

ce, a

ndfr

eque

ncy

of e

mpt

ying

"Hel

p D

ay"

volu

ntee

rs a

ssis

t per

sons

in m

aint

aini

ng th

eir

hom

es o

r ot

her

prop

erty

Com

mun

ity s

ervi

ce c

lubs

car

ry o

ut c

omm

unity

impr

ovem

ent p

roje

cts

Res

iden

tial a

reas

appe

aran

ce &

attr

activ

enes

s

Res

iden

tial a

reas

clea

nlin

ess

and

free

of

tras

h

42

Con

ditio

n of

hom

esm

aint

enan

ce &

app

eara

nce

Stre

et s

igns

in p

lace

in a

ll re

side

ntia

l are

as

Stre

et s

igns

attr

activ

e an

d re

adab

le b

y dr

iver

s

Ren

ovat

ion

of r

un-d

own

area

s an

d ho

mes

und

erw

ay

PU

BLI

C B

UIL

DIN

GS

-CIT

Y H

ALL

, SC

HO

OLS

,E

TC

.:

Publ

ic b

uild

ings

conv

enie

nce

of lo

catio

ns

Park

ing

for

publ

ic b

uild

ing

user

sco

nven

ienc

e

Publ

ic b

uild

ings

con

ditio

nap

pear

ance

/mai

nten

ance

Publ

ic b

uild

ing

arch

itect

ure

com

plem

ents

oth

er p

rope

rty

Publ

ic b

uild

ings

pro

vide

a g

ood

wor

king

env

iron

men

t for

publ

ic e

mpl

oyee

s

Des

ign

of p

ublic

bui

ldin

gs f

or p

rese

nt u

ses

Acc

essi

bilit

y of

pub

lic b

uild

ings

espe

cial

ly f

or e

lder

lyan

d pe

rson

s w

ith d

isab

ilitie

s

PU

BLI

C P

AR

KS

AN

D G

RE

EN

AR

EA

S:

Num

ber

of p

arks

and

gre

en a

reas

Size

and

usa

bilit

y of

par

ks a

nd g

reen

are

as

43

Loc

atio

n of

par

ks a

nd g

recn

are

as

Gra

ss, t

rees

, shr

ubs,

bui

ldin

gs, &

equ

ipm

ent

Fenc

es, p

icni

c ta

bles

, ben

ches

, gri

lls, e

tc.

Bal

l fie

lds,

gam

e eq

uipm

ent,

play

grou

nd e

quip

men

t

Wat

erin

g of

par

ks a

nd g

reen

are

asqu

antit

y &

tim

ing

Mow

ing

of g

rass

and

con

trol

of

wee

dsad

equa

cy

Tra

sh c

onta

iner

sin

sect

s an

d em

ptyi

ng o

f tr

ash

Wal

king

pat

hssm

ooth

ness

and

saf

ety

Bik

e pa

ths

smoo

thne

ss, s

afet

y, f

ree

of b

arri

ers

Wal

king

pat

hsw

alki

ng s

urfa

ces

cond

ition

Swim

min

g po

olle

vel o

f im

prov

emen

ts

Swim

min

g po

olco

nditi

on o

f im

prov

emen

ts

Swim

min

g po

olad

equa

cy f

or c

ompe

titio

n sw

imm

ing

ST

RE

ET

S, S

IDE

WA

LKS

, SIG

NS

, LIG

HT

ING

:

In th

e bw

ines

s di

stri

ct:

Con

ditio

n of

str

eets

surf

aces

& d

rain

age

Con

ditio

n of

str

eets

mai

nten

ance

4 4

Stre

ets

and

inte

rsec

tions

ligh

ting

Loc

atio

n &

con

ditio

n of

sig

ns &

traf

fic

light

s

Soun

dnes

s, h

eigh

t, an

d co

mpl

eten

ess

of c

urbs

Side

wal

kssm

ooth

ness

, dra

inag

e, a

nd s

afet

y

Park

ing

area

,sm

ooth

ness

and

dra

inag

e

Whe

elch

air

cuto

uts

and

ram

ps a

t cro

ssw

alks

Stor

e en

tran

ces

whe

elch

air

acce

ssib

ility

Bus

ines

s di

stri

ct p

arki

ngad

equa

cy

Snow

& ic

e re

mov

alsp

eed

and

com

plet

enes

s

In r

esid

entia

l are

as:

Stre

ets

smoo

thne

ss a

nd s

urfa

cing

Side

wal

kspr

esen

ce a

nd c

ondi

tion

Loc

atio

n of

sig

ns &

traf

fic

light

sap

prop

riat

enes

s an

dco

mpl

eten

ess

of c

over

age

In r

esid

entia

l are

as (

cont

inue

d):

Loc

atio

n an

d re

adab

ility

of

stre

et s

igns

Lig

htin

g of

str

eets

& in

tmec

tions

Dri

vers

abi

lity

to s

ee a

t int

erse

ctio

nsad

equa

cy

Mai

nten

ance

of

stre

ets,

cui

bs, a

nd d

rain

s

Mai

nten

ance

of

tree

s, s

hrub

s, &

flo

wer

sad

equa

cy

Rea

dabi

lity

from

str

eet o

f ho

me

addr

ess

num

bers

Thr

ough

out t

he c

omm

unity

:

Tra

ffic

flo

wad

equa

cy a

nd a

ccid

ent f

requ

ency

Pede

stri

an c

ross

ings

suita

bilit

y an

d sa

fety

Vis

itors

can

fin

d bu

sine

ss &

hom

e ad

dres

ses

Vis

ibili

ty o

f ra

ilroa

d cr

ossi

ng m

arke

rs/s

igna

ls

Smoo

thne

ss &

ligh

ting

of r

ailr

oad

cros

sing

s

Mar

king

of

stre

ets

that

link

to h

ighw

ays

CO

MM

UN

ITY

UT

ILIT

IES

, SE

RV

ICE

S, E

TC

.:

Wat

er s

uppl

yqu

ality

, saf

ety,

and

tast

e

Cap

acity

of

wel

ls, p

umps

, & s

tora

gead

equa

cy

Cap

acity

of

wat

er d

istr

ibut

ion

syst

em (

mai

ns/li

nes)

Mai

nten

ance

of

wat

er d

istr

ibut

ion

syst

emad

equa

cy

Wat

er s

uppl

y fo

r bu

sine

sses

& h

omes

adeq

uacy

Wat

er s

yste

m c

apac

ity f

or f

ire

prot

ectio

n ne

eds

4 6

Sew

er s

yste

m &

pum

ping

sta

tions

capa

city

/sui

tabi

lity

Sew

age

trea

tmen

t pla

nt o

r la

goon

suita

bilit

y

Eff

luen

t dis

posa

lle

galit

y &

app

ropr

iate

ness

Sew

age

trea

tmen

t ope

ratio

nssu

itabi

lity

and

adeq

uacy

Tel

epho

ne s

ervi

ce r

elia

bilit

y th

roug

hout

com

mun

ity

Tel

epho

ne v

oice

com

mun

icat

ions

qual

ity o

f so

und

Tel

epho

ne s

igna

lsu

itabi

lity

for

tele

com

mun

icat

ions

Ele

ctri

c se

rvic

ere

liabi

lity

thro

ugho

ut c

omm

unity

Ele

ctri

c se

rvic

e ou

tage

ssp

eed

of r

epai

r

Vol

tage

of

elec

tric

ity s

uppl

ied

leve

l & c

onsi

sten

cy

Solid

was

te (

garb

age)

hau

ling

avai

labi

lity

& le

galit

y

Solid

was

te tr

ansf

er/d

ispo

sal

avai

labi

lity

& le

galit

y

Cos

t of

solid

was

te d

ispo

sal

appr

opri

aten

ess

of c

ost

Rec

yclin

g sy

stem

and

/or

faci

litie

sad

equa

cy

Yar

d w

aste

& tr

ash

pick

up &

dis

posa

lad

equa

cy

Lan

dfill

site

and

ope

ratio

nssu

itabi

lity

& a

dequ

acy

Cem

eter

y lo

catio

n &

acc

ess

road

suita

bilit

y/co

nditi

on

Cem

eter

y m

aint

enan

ceap

pear

ance

and

attr

activ

enes

s

4 7

Parc

el d

eliv

ery

serv

ice

avai

labi

lity

& a

dequ

acy

Parc

el d

eliv

ery

serv

ice

timel

ines

s

Mai

l dep

osit

boxe

slo

catio

n an

d nu

mbe

r

Mai

l del

iver

y bo

xes

loca

tion

and

num

ber

Mai

l del

iver

y tim

esap

prop

riat

enes

s

HE

ALT

H C

AR

E P

ER

SO

NN

EL

& S

ER

VIC

ES

:

Phys

icia

n(s)

pra

ctic

e in

com

mun

ity o

r ne

arby

Phys

icia

n's

assi

stan

t(s)

in c

omm

unity

or

near

by

Den

tist(

s) p

ract

ice

in c

omm

unity

or

near

by

Opt

omet

rist

(s)

prac

tice

in c

omm

unity

or

near

by

Chi

ropr

acto

r(s)

pra

ctic

e in

com

mun

ity o

r ne

arby

Psyc

holo

gist

(s)

prac

tice

in c

omm

unity

or

near

by

Phar

mac

ist(

s) p

ract

ice

in c

omm

unity

or

near

by

Nur

se p

ract

ition

ers

serv

ing

in c

omm

unity

Nur

ses

and

nurs

ing

care

in c

omm

unity

Para

med

ics

&/o

r em

erge

ncy

med

ical

ser

vice

s

Soci

al w

orke

r w

ith a

genc

y lin

kage

s or

sup

port

Fam

ily c

ouns

elor

& f

amily

cou

nsel

ing

serv

ices

Dru

g co

unse

lor/

coun

selin

g se

rvic

es in

com

mun

ity

Med

ical

tech

nici

ans

& la

b se

rvic

es in

com

mun

ity

Die

titia

n an

d di

etet

ic s

ervi

ces

in c

omm

unity

Phar

mac

y w

ith r

egul

ar &

em

erge

ncy

serv

ice

Nur

sing

hom

e w

ith c

are

for

elde

rly

& in

firm

Sate

llite

clin

ic o

pen

one

or m

ore

days

/wee

k

Out

-pat

ient

or

sate

llite

clin

ic o

pen

daily

Em

erge

ncy

room

ser

vice

dai

ly

Full

serv

ice

hosp

ital w

ith e

mer

genc

y ca

re

Med

ical

labo

rato

ry p

rovi

ding

rou

tine

lab

serv

ices

Phys

ical

ther

apy

unit

with

lice

nsed

per

sonn

el

Cou

nsel

ing

Cen

ter

with

qua

lifie

d pe

rson

nel

HE

ALT

H C

AR

E P

RO

GR

AM

S &

SE

RV

ICE

S:

Pre-

nata

l clin

ics

for

expe

ctan

t par

ents

Nut

ritio

n ed

ucat

ion

for

expe

ctan

t mot

hers

Neo

-nat

al a

nd/o

r w

ell-

baby

clin

ics

43

Chi

ld o

r sc

hool

imm

uniz

atio

n pr

ogra

m

Cou

nty

heal

th n

urse

or

scho

ol n

urse

Mea

ls a

nd n

utri

tion

educ

atio

n fo

r ch

ildre

n

"Mea

ls o

n W

heel

s" o

r ot

her

mea

l pro

gram

s fo

r ad

ults

, the

elde

rly,

and

shu

t-in

s

Adu

lt in

flue

nza

imm

uniz

atio

n (f

lu s

hot)

pro

gram

Men

tal h

ealth

clin

ic o

r ot

her

coun

selin

g so

urce

Alc

ohol

ism

pre

vent

ion/

trea

tmen

t pro

gram

Subs

tanc

e ab

use

(dru

g) p

reve

ntio

n pr

ogra

m

Subs

canc

e ab

use

(dru

g) tr

eatm

ent p

rogr

am

Rid

es to

sec

ure

heal

th c

are

serv

ices

for

thos

e w

ithou

tpe

rson

al tr

ansp

orta

tion

Loc

al a

cces

s to

Soc

ial S

ervi

ces

prog

ram

s

Loc

al a

cces

s to

Soc

ial S

ecur

ity A

dmin

istr

atio

n st

aff

CO

MM

UN

ITY

HE

ALT

H P

RO

GR

AM

S &

SE

RV

ICE

S:

Non

-loc

al R

escu

e Sq

uad

on c

all t

o pr

ovid

e as

sist

ance

Loc

al a

mbu

lanc

e w

ith p

erso

nnel

& e

mer

genc

y eq

uipm

ent

Loc

ally

-bas

ed f

ully

-tra

ined

& e

quip

ped

Res

cue

Squa

d

5 ti

Res

cue

squa

d ve

hicl

e, f

ully

equ

ippe

d

Hel

icop

ter

ambu

lanc

e w

/per

sonn

el &

equ

ipm

ent

Scub

a D

ivin

g eq

uipm

ent f

or u

nder

wat

er s

earc

hes

Sear

ch &

res

cue

equi

pped

veh

icle

, boa

t, ai

rpla

ne

Haz

ardo

us m

ater

ials

pro

tect

ion

equi

pmen

t

Pers

onne

l tra

ined

to h

andl

e ha

zard

ous

mat

eria

ls

Tem

pora

ry s

tora

ge f

or h

azar

dous

mat

eria

ls

Ani

mal

con

trol

pro

gram

dom

estic

ani

mal

s/pe

ts

Ani

mal

con

trol

pro

gram

rode

nts,

sku

nks,

etc

.

Inse

ct c

ontr

ol p

rogr

amou

tdoo

r in

sect

s

Inse

ct c

ontr

ol p

rogr

amin

door

inse

cts

HO

US

ING

:

Law

n ca

re s

ervi

cem

owin

g &

wat

erin

g &

oth

er c

are

Snow

rem

oval

busi

ness

, res

iden

tial,

stre

ets,

wal

ks

Loc

al h

ome

build

ers

and

cont

ract

ors

Loc

al h

ome

repa

ir &

rem

odel

ing

cont

ract

ors

51

Loc

al s

kille

d tr

ades

men

(pa

inte

rs, p

lum

bers

, ele

ctri

cian

s,ca

rpen

ters

) fo

r re

pair

or

new

con

stru

ctio

n

Ele

ctri

c, w

ater

, & s

ewer

sys

tem

s w

ith c

apac

ity to

exp

and

Zon

ing

& b

uild

ing

code

s ad

opte

d an

d en

forc

ed

Min

imum

hou

sing

cod

es a

dopt

ed a

nd e

nfor

ced

Hom

e eq

uity

lend

ing

to h

omeo

wne

rs

Hom

e m

ortg

age

lend

ing

to h

ome

buye

rs

Con

stru

ctio

n le

ndin

g to

bui

lder

s

Hou

sing

aut

hori

ty e

stab

lishe

d an

d ac

tive

Ren

tal l

ots

for

mob

ile h

omes

Apa

rtm

ents

and

/or

dupl

exes

ava

ilabl

e fo

r re

nt

Goo

d si

ngle

-fam

ily h

omes

ava

ilabl

e fo

r re

nt

Low

-inc

ome

publ

ic h

ousi

ng r

enta

ls

Car

e-fr

ee h

ousi

ng f

or e

lder

ly (

sing

le o

r m

arri

ed)

Lot

s fo

r m

obile

hom

es o

ffer

ed f

or s

ale

Lot

s fo

r fa

ctor

y-bu

ilt (

mod

ular

) ho

mes

off

ered

for

sal

e

Go(

xl s

ingl

e-fa

mily

hom

es f

or s

ale

Subd

ivis

ions

or

new

lots

with

all

utili

ties

for

sale

52

EX

PA

ND

ING

TH

E L

OC

AL

EC

ON

OM

IC B

AS

E:

Indu

stri

al D

evel

opm

ent C

orpo

ratio

n in

pla

ce &

wor

king

Indu

stri

al d

evel

opm

ent d

irec

tor

on th

e jo

b

Indu

stri

al p

ark

with

dev

elop

ed s

ites

Dev

elop

ed s

ites

outs

ide

indu

stri

al p

ark

Ow

ners

with

"B

uild

to S

uit"

indu

stri

al/b

usin

ess

site

s

Uni

mpr

oved

pro

pert

y av

aila

ble

for

expa

nsio

n

All

utili

ties

avai

labl

e at

indu

stri

al s

ites

App

ropr

iate

zon

ing

& b

uild

ing

code

s ad

opte

d

Vac

ant e

xisd

ng in

dust

rial

bui

ldin

gs

"She

ll" b

uild

ing

cons

truc

ted

on s

pecu

latio

n

Bus

ines

s in

cuba

tor

with

mul

tiple

sm

all s

ites

Res

iden

ts a

ctiv

ely

prom

ote

com

mun

ity

Bus

ines

ses

wor

k to

geth

er to

pro

mot

e co

mm

unity

Bus

ines

ses

help

org

aniz

e &

spo

nsor

pro

mot

ions

Bus

ines

ses

supp

ort l

ocal

Bus

ines

s C

lub/

Cha

mbe

r

Fund

ing

base

of

loca

l Clu

b/C

ham

ber

is e

xpan

ding

Bus

ines

ses/

Clu

b/C

ham

ber

mai

ntai

n re

gion

al li

nkag

es

53

Len

ders

pro

vide

cre

dit f

or b

usin

ess

expa

nsio

n

Len

ders

pro

vide

link

age

to S

BA

, NIF

A, &

Fm

HA

Com

mun

ity g

oals

iden

tifie

d &

wid

ely

know

n

Com

mun

ity/e

cono

mic

dev

elop

men

t pla

n co

mpl

eted

Com

mun

ity/e

cono

mic

dev

elop

men

t act

ion

plan

s co

mpi

led

Com

mitt

ees

or g

roup

s im

plem

entin

g ac

tion

plan

s

Bus

ines

s R

eten

tion

& E

xpan

sion

stu

dy c

ompl

eted

Fire

pro

tect

ion

at in

dust

rial

/bus

ines

s si

tes

(site

s)

Polic

e pr

otec

tion

at in

dust

rial

/bus

ines

s si

tes

Solid

was

te d

ispo

sal s

yste

m s

erve

s si

tes

Wat

er s

uppl

y av

aila

ble

at d

evel

oped

site

s

Wat

er s

yste

m c

apac

ity f

or 2

5% lo

ad in

crea

se

Sew

er a

vaila

ble

at d

evel

oped

site

s

Sew

ers/

trea

tmen

t cap

acity

for

25%

load

incr

ease

Ele

ctri

city

ava

ilabl

e at

dev

elop

ed s

ites

Ele

ctri

c sy

stem

cap

acity

for

25%

load

incr

ease

Nat

ural

gas

(N

G)

avai

labl

e at

dev

elop

ed s

ites

NG

sys

tem

cap

acity

for

25%

load

incr

ease

Site

s ha

ve a

dequ

ate

floo

d pr

otec

tion

Site

s el

igib

le f

or F

lood

Ins

uran

ce c

over

age

Dir

ect s

tree

t acc

ess

to s

ites

Maj

or h

ighw

ay a

cces

s at

site

s or

nea

rby

Rai

l tra

nspo

rtat

ion

serv

ice

at s

ites

Tru

ck f

reig

ht s

ervi

ce a

t site

s

Air

tran

spor

tatio

n at

site

s (w

ithin

10

mile

s)

Air

tran

spor

tatio

n av

aila

ble

with

in 1

0-30

mile

s

Loc

al la

bor

forc

e nu

mbe

rs &

ski

lls id

entif

ied

Lab

or f

orce

with

in 3

0 m

inut

es tr

avel

tim

e id

entif

ied

Age

/ski

lls c

ompo

sitio

n of

loca

l and

com

mut

ing

labo

rfo

rce

is id

entif

ied

and

docu

men

ted

Com

mun

ity a

ble

to a

ccep

t pop

ulat

ion

grow

th if

labo

rfo

rce

incr

ease

s by

25%

CO

MM

UN

ITY

SE

RV

ICE

S:

New

s/in

form

atio

n th

roug

h lo

cal n

ewsp

aper

New

s/in

form

atio

n th

ru g

atew

ide

new

spap

er

New

spap

er d

eliv

ered

thro

ugho

ut r

esid

entia

l are

as

Dir

ect t

elev

isio

n re

cept

ion

(with

out c

able

)

Tel

evis

ion

rece

ptio

n th

roug

h ca

ble

syst

em

Rad

io r

ecep

tion

loca

l sta

tion

Rad

io r

ecep

tion

nonl

ocal

sta

tions

Tax

i ser

vice

in c

omm

unity

and

loca

l are

a

Peri

odic

bus

/van

ser

vice

to o

ther

com

mun

ities

Dai

ly b

us/v

an s

ervi

ce to

oth

er c

omm

uniti

es

Vol

unte

ers

prov

ide

ride

s as

nee

ded

Reg

ular

org

aniz

ed "

shar

e a

ride

" tr

ansp

orta

tion

Tru

ck f

reig

ht s

ervi

ce w

ith r

egul

ar s

ched

ule

Rai

l fre

ight

ser

vice

with

reg

ular

sch

edul

e

Parc

el s

ervi

ce S

aor

over

nigh

t del

iver

y se

rvic

e

Loc

al p

ublic

libr

ary

Acc

ess

to n

onlo

cal l

ibra

ry (

libra

ries

)

Loc

al p

lann

ing

and

zoni

ng a

dopt

ed &

enf

orce

d

Zon

ing

adm

inis

tere

d th

roug

h a

loca

l off

ice

Loc

al p

olic

e fo

rce

or o

ther

loca

l law

enf

orce

men

t

Non

loca

l law

enf

orce

men

t ass

ista

nce

& s

ervi

ces

56

Loc

al o

r ne

arby

fir

e de

part

men

t

Res

cue

squa

d &

em

erge

ncy

med

ical

ser

vice

s

Civ

il D

efen

se/e

mer

genc

y re

spon

se s

yste

m

Stre

et c

lean

ing,

mai

nten

ance

, and

tras

h re

mov

al

Loc

al n

ursi

ng h

ome

care

Loc

al in

-hom

e as

sist

ance

with

hou

seke

epin

g &

sho

ppin

g

Loc

al in

-hom

e pe

rson

al c

are

Loc

al r

esta

uran

t with

dai

ly m

orni

ng &

noo

n m

eal s

ervi

ce

Loc

al r

esta

uran

t with

dai

ly e

veni

ng m

eal s

ervi

ce

CO

MM

UN

ITY

OU

TD

OO

R R

EC

RE

AT

ION

:

Nat

ural

sw

imm

ing

hole

in s

trea

m o

r la

ke

Swim

min

g po

olm

inim

al im

prov

emen

ts

Bas

ebal

l/sof

tbal

l fie

lds

min

imal

fac

ilitie

s

Tra

ck m

eet f

acili

ties

with

dir

t tra

ck

Ten

nis

cour

tsm

inim

al im

prov

emen

ts

Vol

leyb

all c

ourt

sm

inim

al im

prov

emen

ts

Wal

king

pat

hscl

eare

d, b

ut n

ot a

ll-w

eath

er

57

Swim

min

g po

ol w

ith d

ress

ing

room

s &

sho

wer

s

Lig

hted

bas

ebal

l/sof

tbal

l dia

mon

ds

Lig

hted

tenn

is c

ourt

s w

ith w

indb

reak

fen

ces

Lig

hted

vol

leyb

all c

ourt

s w

ith w

indb

reak

fen

ces

Sum

mer

-onl

y go

lf c

ours

e in

.com

mun

ity o

r ne

arby

Goo

d-w

eath

er g

olf

cour

se in

com

mun

ity o

r ne

arby

Tra

ck m

eet f

acili

ties

with

impr

oved

trac

k

Wal

king

pat

hsal

l-w

eath

er s

urfa

ced

On-

stre

et o

r al

ong-

road

bik

e pa

ths/

trai

ls

Bik

e pa

ths/

trai

ls o

ff-s

tree

ts o

r ro

ads

Hik

ing

trai

ls a

nd/o

r na

ture

trai

lscl

eare

d

Mot

or b

ike

trai

ls o

r th

rill

ride

s

Go-

cart

or

min

i-bi

ke tr

ack

Snow

mob

ile tr

ails

or

ride

s fo

r se

ason

al u

se

Tra

ils f

or r

ecre

atio

nal h

orse

back

rid

ing

Tra

ck f

or h

orse

back

com

petit

ions

/gam

es

Lig

hted

& e

quip

ped

rode

o gr

ound

s

Lak

e/st

ream

with

can

oein

g an

d/or

boa

ting

Lak

e or

in-s

trea

m f

ishi

ng

CO

MM

UN

ITY

IND

OO

R R

EC

RE

AT

ION

:

Com

mun

ity c

offe

e sh

op (

info

rmal

mee

ting

plac

e)

Bas

ketb

all f

loor

and

sea

ting

(gym

nasi

um)

Box

ing

and/

or w

rest

ling

aren

a

Com

mun

ity r

ecre

atio

n ce

nter

Seni

or c

itize

n ce

nter

Tee

n re

crea

tion

cent

er o

r te

en h

ango

ut

Bill

iard

or

pool

hal

l acc

essi

ble

by y

outh

Rec

reat

ion

cent

er w

ith c

ards

& ta

ble

gam

es

Bow

ling

alle

y

Rol

ler

skat

ing

or ic

e sk

atin

g ri

nk

Han

dbal

l/rac

quet

ball

cour

ts

Mov

ie th

eate

r

The

ater

for

live

sta

ge p

rodu

ctio

ns

Dan

ce h

all w

ith r

egul

ar d

ance

sfo

r al

l age

s

Dan

ce h

all w

ith r

egul

ar d

ance

sfo

r ad

ults

onl

y

59

Bill

iard

/poo

l tab

les

not a

cces

sibl

e by

you

th

Bin

go h

all

Indo

or a

rena

hors

ebac

k ri

ding

/com

petit

ions

Cas

ino

with

lega

l gam

blin

g

SE

LF-D

EV

ELO

PM

EN

T O

PP

OR

TU

NIT

IES

:

Chu

rch,

org

aniz

atio

n, c

lub

self

-stu

dy g

roup

s

Eve

ning

adu

lt cl

asse

s in

loca

l sch

ool

Com

mun

ii y

colle

ge c

lass

es a

t loc

al s

ite

thru

Ext

ens:

on w

orks

hops

/less

ons

Dan

ce s

tudi

o w

ith in

stru

ctio

n

Indo

or a

rena

hors

ebac

k ri

ding

inst

ruct

ion

Loc

atio

n w

ith f

acili

ties

& a

rts

& c

raft

s in

stru

ctio

n

CO

MM

UN

ITY

TO

UR

ISM

DE

VE

LOP

ME

NT

:

Com

mun

ity p

rovi

des

low

/no-

cost

cam

pgro

und

Cam

pgro

und

is c

lean

, attr

activ

e, w

ith s

hade

d si

tes

Cam

pgro

und

has

good

wat

er, r

estr

oom

s, s

ecur

ity

GO

Info

rmat

ion

cent

er p

ublic

izes

loca

l attr

actio

ns

Sign

s an

noun

ce p

ublic

res

troo

ms

for

trav

eler

s

Res

iden

ts m

ake

spec

I e

ffor

t to

wel

com

e vi

sito

rs

Tou

rist

fac

ilitie

s m

eet t

ouri

st in

tere

sts

and

need

s

Com

mun

ity h

olds

spe

cial

eve

nts

to a

ttrac

t vis

itors

Loc

al s

ceni

c, h

isto

rica

l, cu

ltura

l poi

nts

of in

tere

stpu

blic

ized

thru

sig

ns &

pro

mot

iona

l mat

eria

ls

Peop

le in

bus

ines

ses

with

dir

ect t

ouri

st c

onta

cts

know

abou

t and

pro

mot

e lo

cal a

ttrac

tions

Com

mun

ity h

as m

ade

long

-ter

m c

omm

itmen

t to

tour

ism

deve

lopm

ent

Mot

els

& r

esta

uran

ts e

ncou

rage

ext

ra n

ight

vis

its

Bus

ines

ses

wor

k to

geth

er in

pro

mot

ing

tour

ism

Com

mun

ity h

as &

use

s to

uris

m d

evel

opm

ent p

lan

Are

a co

mm

uniti

es jo

intly

pro

mot

e to

uris

m

SM

ALL

-SC

ALE

EN

TR

EP

RE

NE

UR

SH

IP:

Farm

er's

Mar

ket i

s he

ld w

eekl

y du

ring

sum

mer

Cra

ft F

airs

& M

arke

ts a

re h

eld

peri

odic

ally

Ent

repr

eneu

r's p

rodu

cts

feat

ured

in lo

cal s

tore

s

Exp

erie

nced

bus

ines

s ow

ners

ser

ve a

s m

ento

rs

Mic

ro-l

oan

asso

ciat

ion

with

loan

able

fun

ds is

fun

ctio

ning

Len

ders

sup

ply

mic

ro-l

oans

for

sou

nd v

entu

res

Cha

mbe

r ho

sts

peri

odic

man

agem

ent w

orks

hops

Thi

s pa

ge is

for

add

ition

al im

port

ant t

opic

s:

63